USB Modem USB Modem USB Modem USB Modem USB Modem s Manual s Manual UserUserUserUserUsers Manual s Manual s Manual VVVVVererererer..... A A A A A 3050 - 9910 3050 - 9910 3050 - 9910 3050 - 9910 3050 - 9910 i Pan-European Approval Pan-European Approval Pan-European Approval Pan-European Approval Pan-European Approval The equipment has been approved in accordance with Council Decision 98/482/EC for pan-
European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. ustralian Usersssss ustralian User ustralian User arning Notice to A arning Notice to A WWWWW arning Notice to A arning Notice to Australian User ustralian User arning Notice to A All telecommunications devices are required to be labelled with a Telecommunications Compliance Label, ensuring their compliance with ACA Technical Standards. To ensure continuing compli-
ance to AC A Technical Standards, please ensure the following AT commands are maintained:
ATB0 AT&G AT&P1 ATS0=0 ATS6=N ATS11=95
(ITU/CCITT operation)
(No Guard tone)
(33/36 pulse dial make/break ratio)
(No answer or answer greater than 1ring) or ATS0>1
(Blind dial delay - acceptable range is 2-5 seconds)
(DTMF period between 70-
255ms) ii A total of 3 calls attempts are allowed to a telephone number, with a minimum period between calls of 2 seconds: if the call doesnt connect after 3 attempts, 30 minutes must expire before automatic redialling may be initiated. Failure to set the modem (and any associated communications software) to the above setting may result in the modem being non-compliant with AC A Technical Standards. Under these circumstance a permit would no longer be valid, with the user subject to significant penalties under the Telecommunications Act. The modem card must only be used in a data terminal equipment (DTE) e.g. computer, that has a screw down cover /lid. As unsafe voltages (TNV) exist on the modem card, disconnect the modem card from the telephone line while the cover (lid) of the DTE (computer) is removed.
Caution Caution Caution Caution Caution 1. While installing the internal modem card, please ensure there is at least 2mm of air gap between the PCB card and other components in the DTE. 2. For Safety reasons, only connect a Telephone marked with a Telecommunications Compliance Label to the phone port. 3. For Safety reasons, only connect equipment with a Telecommunications Compliance iii Label. This includes customer equipment previously labelled, permitted or certified. Notice for New Zealand Users Notice for New Zealand Users Notice for New Zealand Users Notice for New Zealand Users Notice for New Zealand Users The grant of a Telepermit for a device in no w ay indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions. In particular the higher speeds at which this modem is capable of operating cannot always be expected on network designed to delivery voice telephony be customers. Failure to operate should not be reported as a fault to Telecom. In addition to satisfactory line conditions a modem can only work properly if:
- It is compatible with the modem at the other end of the call and
- The application using the modem is compatible with the application at the other end of the call. E.g. accessing the Internet requires suitable software in addition to a modem. This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecoms PTC Specifications are iv dependent on the equipment (PC) associated with this modem. The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications:
- Not more than a total of 10 call attempts shall be made to the same number for any single manual call initiation within a 30 minutes period.
- There shall be at least 60 seconds between call attempts to the same number.
- Automatic calls to different numbers shall be not less than 5 seconds apart. Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal repair. The correct settings for use with this modem in New Zealand are as following:
ATB0 AT&G2 AT&P1
(CCITT operation)
(1800 Hz guard tone)
(Decadic dialling make-
break ratio=33% /67%)
(not auto answer) ATS0=0 ATS11=65 (DTMF dialling on/off ATX2 duration = 65 ms)
(dial tone detect, but not
(U.S.A) can progress detect) v When used in the Auto Answer mode, the S0 register must be set with a value between 2 and 10. This ensures:
- A person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network.
- Caller identification information (which occurs between the first and second ring cadances) is not destroyed. This equipment does not fully meet Telecoms impedance requirements. Performance limitations may occur when used in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties arise in such circumstances. It is recommended that this equipment be disconnected from the Telecom line during electrical storms. When relocating the equipment, always disconnect the Telecom line connection before the power connection, and reconnect the power first. Please note that fault callouts caused by any of the above causes may incur a charge from Telecom. vi General Conditions General Conditions General Conditions General Conditions General Conditions As required by PTC 100, please ensure that this office is advised of any changes to the specifica-
tions of these products which might affect compliance with the relevant PTC specifications. The grant of this Telepermit is specific to the above products with the marketing description as stated on the Telepermit label artwork. The Telepermit may not be assigned to other parties or other products without Telecom approval. A Telepermit artwork for each device is included from which you m ay prepare any number of Telepermit labels subject to the general instructions on formal size and colour quoted on the attached sheet. The Telepermit label must be displayed on the product at all times as proof to purchasers and service personal that the product is able to be legitimately connected to the Telecom network. The Telepermit label may also be shown on the packaging of the product and in the sales literature, as explained in PTC 100. Canadian DOC Notice Canadian DOC Notice Canadian DOC Notice Canadian DOC Notice Canadian DOC Notice The Canadian Department of Communication label identifies certified equipment. This certification means that the equipment meets certain telecom-
munications network protective, operational, and safety requirements. The Department does not guarantee the equipment will work to the user satisfaction. vii Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunication company. The equipment must also be installed using an acceptable method of connection. In some cases, the company inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repair to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommu-
nications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections to the power utility, telephone lines, and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.
Caution Caution Caution Caution Caution Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termina-
viii tion on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100. FCC Compliance FCC Compliance FCC Compliance FCC Compliance FCC Compliance To comply with the applicable sections of FCC Rules and Regulations, Parts 68 and 15, please follow these instructions:
Do not connect your modem to a party line or to a coin-operated telephone. If your modem should cause a problem on the telephone line, it should be disconnected from the line until it can be determined whether the modem or another device on the phone line caused the problem. Only the manufacturer can make repairs to the modem. Other repair methods will void your warranty. If you have an external modem, use a properly constructed shielded cable to connect it to your computer. If your telephone company asks for the following information, please make it available:
- Modem manufacturer
- Model of modem ix
- FCC Registration Number
- Ringer Equivalence Number (REN) FCC Part 15 FCC Part 15 FCC Part 15 FCC Part 15 FCC Part 15 Operation is subject to the following two conditions:
1. This device may not cause harmful interference. 2. This device must accept any interference received including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. H ow ever, there is no guarantee that the interfer-
ence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the x equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/
TV technician for help.
Caution Caution Caution Caution Caution Any changes or modifications not expressly approved by the grantee of this device could void the user authority to operate the equipment. FCC Part 68 Notice FCC Part 68 Notice FCC Part 68 Notice FCC Part 68 Notice FCC Part 68 Notice This equipment complies with Part 68 of the FCC rules. On the base of this unit is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to your telephone company. The REN is used to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the total RENs, you should call your local tel-
ephone company to determine the maximum RENs for your calling area. xi If the telephone company suspects a problem with your telephone line is related to an add-on electronic device, such as your modem, they have the right to temporarily suspend your service. It is your responsibility to remove from the telephone line any malfunctioning electronic communications equipment to avoid damage to the telephone system. If your equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a com-
plaint with the FCC. Your telephone company may m ake changes to its facilities, equipment, oper-
ations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. The telephone company may ask that you discon-
nect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subjected to state tariffs. If you experience trouble with this telephone equipment, please contact your place of purchase for information on obtaining service or repairs. TTTTTababababable of Contents le of Contents le of Contents le of Contents le of Contents Chapter 1 Introduction Chapter 1 Introduction Chapter 1 Introduction Chapter 1 Introduction Chapter 1 Introduction Features ......................................... System Requirements ..................... Package Checklist ........................... Chapter 2 Installations Chapter 2 Installations Chapter 2 Installations Chapter 2 Installations Chapter 2 Installations Hardware Installation ..................... Installation Procedures for Win 98 .......................................... Communication Software Installation ..................................... Chapter 3 Commands Chapter 3 Commands Chapter 3 Commands Chapter 3 Commands Chapter 3 Commands Typing Commands ......................... AT Commands ............................... 1 2 2 3 5 7 8 9 S-Register Definitions ..................... 14 Chapter 1 1 Introduction Introduction Introduction Introduction Introduction The Voice/Fax/Data USB Modem connects your computer to Internet, all kinds of BBS, and other fax modems. This manual describes the features, installation procedures and AT commands. Features Features Features Features Features This modem supports the following communica-
tion standards. ITU-T is known as CCITT. DataDataDataDataData ITU-T V.90 and Rockwell K56flex ITU-T V.34, V.32bis, V.32, V.22bis, V.22 Bell 103 & 212A V.42bis & MNP 5 (Data compression) V.42 & MNP2-4 (Error correction) FaxFaxFaxFaxFax V.17 (14400bps FAX) V.29 (9600bps FAX) V.27ter (4800bps FAX) VVVVVoiceoiceoiceoiceoice Voice/Audio mode Full-Duplex speakerphone AudioSpan (Simultaneous Audio / Voice /
Data;SAVD) Chapter 1 2 System Requirements System Requirements System Requirements System Requirements System Requirements USB Port Windows 98 16MB RAM Package Checklist Package Checklist Package Checklist Package Checklist Package Checklist The package contains the following items:
One USB modem One piece of phone cable One CD The USB modem users manual USB Cable If any of these items are missing or damaged, please contact your dealer or sales representative for assistance. Chapter 2 3 Installations Installations Installations Installations Installations This chapter describes how to install fax modem. Hardware Installation Hardware Installation Hardware Installation Hardware Installation Hardware Installation Phone : Telephone Line : Telephone line jack U S B : USB Connector MIC SPK : Speaker (for Stereo
: Microphone jack only) jack 1. Plug the device terminal of the USB cable into the connector marked on the back of the modem . 2. Plug the other end of this cable into the USB port on the back of your computer . Chapter 2 4 3. Plug one end of the phone cable into the modems LINE jack .Plug the other end into the phone outlet . 4. To use telephone and the modem on the same line, plug one end of the optional phone cable into the PHONE jack on the modem; plug the other end into the phone .Lift the telephone handset and listen for a DIALTONE to check the connection. 5 Chapter 2 Installation Procedures for Installation Procedures for Installation Procedures for Installation Procedures for Installation Procedures for Windows 98 Windows 98 Windows 98 Windows 98 Windows 98 1. When hardware installation complete, Win 98 will auto detect your USB modem, the following dialog box will appear, click Next . 2. Select the Search for the best driver for your device (Recommended) option, then click Next. Chapter 2 6 3. Place the CD containing driver for Win 98 into your CD ROM drive. Specify the location of the modem driver, e.g., E:\USB_MODEM\CE_Country\WIN98\USB MODEM.INF. Click Next. CE_COUNTRY CE_COUNTRY CE_COUNTRY stands for all the CE_COUNTRY CE_COUNTRY countries included in Pan-European Approval, i.e., Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Norway, Portugal, Spain, Switzerland, Holland, Sweden and UK. Chapter 2 7 4. Windows will locate your driver. Click Next. 5. The installation has been completed. Click Finish. Communication Software Installation Communication Software Installation Communication Software Installation Communication Software Installation Communication Software Installation To install the communication software, refer to the manual contained on the provided CD. Commands Commands Commands Commands Commands Chapter 3 8 Most people use the communication software programs to tell modems what to do. Therefore, you may not use the commands in this chapter. However, if you prefer to communicate with your modem directly, you can type the commands described below. This chapter describes how to work in the terminal mode. The CD bundled in your fax modem package contains setails on AT commands (file path:X:ROCKWELL\
PCIMODEM\AT_COMMAND.PDF). TTTTTyping Commands yping Commands yping Commands yping Commands yping Commands Use the BACKSPACE key to delete typing errors. Every command (except AAAAA/ and +++) must begin with the AAAAATTTTT or atatatatat prefix and be entered by pressing the <Enter> key. For example, to execute the VVVVV command, you w ould type AAAAATVTVTVTVTV and press the <Enter> key. When you see an nnnnn, replace the nnnnn with one of the letter or numeric options listed for that command. For example, for the EnEnEnEnEn c o m mand, you might type AAAAATE1TE1TE1TE1TE1. Chapter 3 9 All defaults are based on the &F&F&F&F&F Hardware N V R A M N V R A M Flow Control template load in N V R A M N V R A M when N V R A M the modem is shipped. T Commands T Commands AAAAAT Commands T Commands T Commands A/A/A/A/A/
AAAAA Re-executes the last issued command. Used mainly to redial. Go off-hook and attempt to answer a call. AAAAATS?TS?TS?TS?TS? Read Selected S-Register. Read Selected S-Register. Read Selected S-Register. Read Selected S-Register. Read Selected S-Register. This command reads and displays the selected S-Register. An S-Register can be selected by using the AAAAATSTSTSTSTSn n n n n c o m mand. DialDialDialDialDial DTMF digits 0 to 9 Pulse (rotary) dial Tone dial Wait for second dial tone (X3 or higher) ; linked to S6 register. Toggles calling tone enable/disable. Command Echo Command Echo Command Echo Command Echo Command Echo Disable command echo Enable command echo Disconnect (Hang-up) Disconnect (Hang-up) Disconnect (Hang-up) Disconnect (Hang-up) Disconnect (Hang-up) Hang up (goes on-hook) Go off-hook Identification Identification Identification Identification Identification DDDDDnnnnn 0-9 P T W
EEEEEnnnnn E0 E1E1E1E1E1 HHHHHnnnnn H0 H1 IIIIInnnnn Chapter 3 10 I0 I1 I2 I3 I4 I6 Report product code Report OK Report OK or ERROR Report firmware revision Report OEM defined identifier string Report modem data pump model and internal code revision MMMMM nnnnn Speaker Control Speaker Control Speaker Control Speaker Control Speaker Control Speaker is always off M 0 M 1M 1M 1M 1M 1 Speaker ON until CONNECT M 2 Speaker is always on. Speaker off during dialing and receiving M 3 carrier and turn speaker on during answering. OOOOOnnnnn O 0 O 1 PPPPP Return to On-Line Data Mode Return to On-Line Data Mode Return to On-Line Data Mode Return to On-Line Data Mode Return to On-Line Data Mode Go on-line Go on-line and retrain Set Pulse Dial Set Pulse Dial Set Pulse Dial Set Pulse Dial Set Pulse Dial
(for phone line that does not support touch-tone dialing) SSSSSr=nr=nr=nr=nr=n Set Register Set Register Set Register Set Register rrrrr to to to to to nnnnn Set Register SSSSSnnnnn?????
VVVVVnnnnn V0 V1V1V1V1V1 ZZZZZnnnnn Z0 Z1 Display contents of S-Register Display contents of S-Register Display contents of S-Register nnnnn Display contents of S-Register Display contents of S-Register Result Code Form Result Code Form Result Code Form Result Code Form Result Code Form Numeric codes Verbal codes Soft Reset and Restore Profile Soft Reset and Restore Profile Soft Reset and Restore Profile Soft Reset and Restore Profile Soft Reset and Restore Profile Restore stored profile 0 after warm reset. Restore stored profile 1 after warm reset. 11 Chapter 3
& C& C& C& C& Cnnnnn Control Carrier Detect (CD) Signal Control Carrier Detect (CD) Signal Control Carrier Detect (CD) Signal Control Carrier Detect (CD) Signal Control Carrier Detect (CD) Signal
&C0 CD override
&C1&C1&C1&C1&C1 Normal CD operations
& D& D& D& D& Dnnnnn DTR Option DTR Option DTR Option DTR Option DTR Option Ignore an on-to-off transition of DTR.
&D0
&D1 Switch to on-line command mode without disconnection.
&D2&D2&D2&D2&D2 Normal DTR operations.
&D3 Modem re-initialized. &Y determines which profile is loaded.
&F&F&F&F&Fnnnnn Load Factory Configuration Load Factory Configuration Load Factory Configuration Load Factory Configuration Load Factory Configuration
(Profile)
(Profile)
(Profile)
(Profile)
(Profile) Restore factory configuration 0 Restore factory configuration 1
&F0
&F1
& W& W& W& W& Wnnnnn Store Current Configuration Store Current Configuration Store Current Configuration Store Current Configuration Store Current Configuration
& W 0 Store the current configuration as profile 0.
& W 1 Store the current configuration as profile 1. Select Modulation Select Modulation
+ M S+ M S+ M S+ M S+ M S Select Modulation Select Modulation Select Modulation This command selects the modulation, optionally enables or disables automode, and optionally specifies the lowest and highest connection rates using one to four subparameters. The format is:
T+MS=<carrier>,<automode>, T+MS=<carrier>,<automode>, AAAAAT+MS=<carrier>,<automode>, T+MS=<carrier>,<automode>, T+MS=<carrier>,<automode>,
<max_tx_rate>,
<max_tx_rate>,
<min_tx_rate>,
<min_tx_rate>,
<max_tx_rate>,
<min_tx_rate>, <max_tx_rate>,
<max_tx_rate>,
<min_tx_rate>,
<min_tx_rate>,
<min_rx_rate>,<max_rx_rate>
<min_rx_rate>,<max_rx_rate>
<min_rx_rate>,<max_rx_rate>
<min_rx_rate>,<max_rx_rate>
<min_rx_rate>,<max_rx_rate>
Chapter 3 12 Carrier Carrier Modula-
Modula-
Carrier Modula-
Modula-
Modula-
Carrier Carrier tiontiontiontiontion Data Rates Data Rates Data Rates Data Rates Data Rates
(bps)(bps)
(bps)
(bps)
(bps) V21 V22 V.21 V.22 300 1200 V22B V.22bis 2400, 1200 V23C V32 V.23 V.32 V32B V.32bis V34 V.34 V90V90V90V90V90 V.90 1200 9600, 4800 14400, 1200, 9600, 7200, 4800 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400 56000, 54667, 53333, 52000, 50667, 49333, 48000, 46667, 45333, 42667, 41333, 40000, 38667, 37333, 36000, 34667, 33333, 32000, 30667, 29333, 28000 13 Chapter 3 K56K56K56K56K56 K56 56000, 54000, 52000, 50000, 48000, 46000, 44000, 42000, 40000, 38000, 36000,34000, 32000 B103 B212 Bell 103 300 Bell 212 1200
<automode>
<automode>
<automode>
<automode>
<automode>
Option Selected Option Selected Option Selected Option Selected Option Selected 0 1 Automode disabled Automode enabled For example:
AT+MS=K56,1,75,33600,75,56000 Where:
K56 1 75
: select K56FLEX
: automode enabled
: min_rate data speed 300 bps 56000
: max_rate data speed 56000 bps If you want to select V.34 28800 bps only, please insure AT+MS=V34,0,75,28800, 75,28800. S-Register Definitions S-Register Definitions S-Register Definitions S-Register Definitions S-Register Definitions Chapter 3 14 S0S0S0S0S0 S6S6S6S6S6 S7S7S7S7S7 S8S8S8S8S8 S9S9S9S9S9 Number of Rings to Auto-Answer Number of Rings to Auto-Answer Number of Rings to Auto-Answer Number of Rings to Auto-Answer Number of Rings to Auto-Answer The number of rings the modem waits for before it auto answers. Range:
Default:
0-255 (rings) 0 Wait Time before Blind Dialing Wait Time before Blind Dialing Wait Time before Blind Dialing Wait Time before Blind Dialing Wait Time before Blind Dialing The time to pause after off-hook before blind dialing. Range:
Default:
2-255 (U.S.) 2 (Country dependent) Waiting Time before Carrier Detect Waiting Time before Carrier Detect Waiting Time before Carrier Detect Waiting Time before Carrier Detect Waiting Time before Carrier Detect The time to wait for a carrier from the remote modem before hanging up. Range:
Default:
1-255 50 (seconds) Pause Time For Dial Delay Pause Time For Dial Delay Pause Time For Dial Delay Pause Time For Dial Delay Pause Time For Dial Delay The time to pause for the pause dial modifier, Comma. Range:
Default:
0-255 2 (seconds) Carrier Detect Response Time Carrier Detect Response Time Carrier Detect Response Time Carrier Detect Response Time Carrier Detect Response Time The time a signal is detected an qualified as a carrier. This timing lets your modem ignore spurious signals that are the same frequency as the carrier. Higher S9 values reduce the chance of a carrier being detected. 15 Chapter 3 Range:
Default:
1-255 6 (0.6 second) S10S10S10S10S10 Lost Carrier TTTTTo Hang Up Dela Lost Carrier Lost Carrier o Hang Up Dela o Hang Up Dela o Hang Up Delayyyyy Lost Carrier o Hang Up Dela Lost Carrier The time the modem waits before hanging up for carrier loss. Range:
Default:
1-255 14 (1.4 seconds) S11S11S11S11S11 DTMF TTTTTone Duration DTMF DTMF one Duration one Duration one Duration DTMF DTMF one Duration The time for DTMF tone dialing and the time between the tone spacing. Range:
Default:
50-255 95 (0.95 second, country dependent)