HK316 Users Manual Document version 1.3 1 Safety Notices Before Installation or Use It is required grounded well and the supply voltage shall be stable, and you must confirm that the voltage of the outlet provides shall be in line with the voltage marked on the label of the unit. Be sure not to sprinkle any liquid or fall any object into the unit. Be sure not to keep heavy, strenuous movement, shake & heavy strike away from the POS. Do not switch on or off the host frequently, because it is easy to result in damage on the machine. Be sure not to unplug or plug in any live part or external device when they are in energized state, and the connecting cables of the POS between parts shall be connected securely. Be sure neither to lengthen cable nor to replace parts at your will, if you have any demand, please contact with the reseller. The unit shall be used under dry, ventilated & clean environment away from sunlight. Avoid to making the air vent of the host machine blocked or covered If any liquid sprinkles or any sundry falls into the unit, please shut it down immediately & switch off power supply, take batteries down, dry the liquid or remove the sundry. If you take the batteries down, you shall reset CMOS. In case of safety fault, such as peculiar smell, abnormal sound, leakage and other faults, you must switch off the power supply at once and then contact with reseller. When inserting USB flash or disk, you shall kill virus to prevent the host machine from virus. The RJ11 port at the back of the host is connected with the cash drawer, as it is not a communication port, users shall not use the port for dial-up networking. The product is a Level A one, it may cause radio interference in living environment. In such case, users may need to take practical & feasible measures against the interference. When the POS is not in use, you shall switch off power supply. Warning:
1. Absolute Ratings of Environment Operating Temperature040 Operating Humidity10%85%RH Storage Temperature-1050 Storage Humidity10%90%RH 2. Main plug on the power supply was used as disconnected device. The socke t-outlet shall be installed near the equipment and shall be easily accessible If any damage to the power supply or the equipment, please contact local service person for help. 3. 4. Static may damage to the integrated circuit in the host machine. 5. If a replaced battery is not right, this may cause explosion or serious damage. Must replace the same type of batteries or similar ones recommended by the manufacturer 6. Used only with attached AC/DC power supply. The manufacturer has the right to modify the contents of the manual without prior notice!
Product standard NOQ/0202 RSR527 Product standard Name: POS device 2 1. Applied range The HK316 terminal adopt open operating system, flexible component structure and standard peripherals. The products are suitable for the commercial enterprises, such as restaurants, supermarkets, and convenience stores to Internet connected use or stand-alone use. The main components are standard parts, so the quality of the products is reliable, the system is easy to upgrade and the components are conveniently and easily maintained. Reasonable price ratio makes it more competitive than similar products. Specification Item Model CPU Memory System Description HK316 Cortex-A17 Quad core CPU, clock speed 1.8GHz 2G Storage Flash Memory eMMC 16GB Nand Flash LCD Size Resolution 15.6 inch 19201080 LCD Touch Panel Touch Screen capacitive true flat touch I/O Ports Serial Ports 1* RJ48 COM(COM1);
USB 5* USB 2.0(4* on IO panel, 1*under side cover ) Micro USB 1* under side cover(for debug only) TF card LAN Audio 1* under side cover 1 * RJ-45 (100M/1000Mbps Gigabit LAN) 1 * Line-out Power out 24V for Printer Cash Drawer 1 * RJ-11 for cash drawer Power Power Adapter
(DC 24V, 3.75A)/ (DC 24V, 5A) Printer Separate 80MM thermal printer Peripheral MSR card reader 3 Tracks RFID card reader RFID (Supports MIFARE one and MIFARE CPU card) Operating system Android 7.1 2. I/O port view 3 124V power input 3Serial port 5USB*2 7RJ45 2Cash drawer interface 4printer 24V power 6USB*2 8Audio 9Volume+ button 10Volume - button 11Brightness+ button 12Brightness - button 13TF card slot 15USB 14Micro USB 4 12345678 910111213141516 3. Mainboard Mainboard front layout:
Ports and definition Ports 1.CON25 2.CON65 3.CON4 Interface Serial port wafer1.25 1*8pin x1set Serial port 12PIN FPC socket Button board pin wafer2.0 2*6 pin x1set 4.CON23 CON24 5.J8 J9 6.CON5 7.CON19 8.J10 9.CON31 10.CON18 11.CON61 12.CON58 13.CON7 14.CON8 15.CON9 16.CON6 Serial port COM0 pin wafer2.0 2*5 pinx1set Serial port COM2 pin wafer2.0 2*5 pinx1set 1*3 wafer2.0 jumpers x2set 1*3 wafer2.0 jumpers x1set MIC pin wafer2.0 1*2 pin x1set Speaker pin wafer2.0 1*4 pin x1set Serial port 40PIN FPC socket Speaker pin wafer2.0 1*4 pin x1set Serial port wafer1.25 1*5pin x1set Edp zero lift drag 40 pin x1set Edp zero lift drag 40 pin x1set 17.CON2 18.K1 K2 K3 RTC battery wafer1.25 1*2pin x1set 3pin keyx3set 5 Item MSR and RFID Power On/Off Power On/Off reserved COM0 COM2 12V power input 24V power output MIC SPEAKER Expansion board Reserved SPEAKR Reserved USB Edp2 secondary screen signal Reserved HDMI Edp1main screen signal RTC POWER RECOVERY RESET Mainboard back layout Edp1 interface definition Pin No. Function Pin No. Function 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 NC GND Lane1_N Lane1_P GND Lane0_N Lane0_N GND AUX_CH_P AUX_CH_N GND VCC VCC NC GND GND HPD GND GND GND 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 6 GND Enable PWM NC NC PWR PWR PWR PWR NC GND GND NC NC GND INT RST SCL SDA VCC EDP2 interface definition Pin No. Function Pin No. Function 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 NC GND Lane1_N Lane1_P GND Lane0_N Lane0_N GND AUX_CH_P AUX_CH_N GND VCC VCC NC GND GND HPD GND GND GND 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 GND Enable PWM NC NC PWR PWR PWR PWR NC GND GND NC NC GND INT RST SCL SDA VCC Audio interface definition Audio Description Audio Code ES8388 Rear IO Type HP Connector Onboard audio pin PIN defined 1 SPK_LP 3 SPK_RP 2 4 SPK_LN SPK_RN 1 2 3 4 PIN Type 1*4Pin 2.0mm wafer box Jumper definition Jumper Pin Function Setting 3-pin J8 J9 COM0 COM2 Power Select J10 3-pin RJ48 POWER Select 1-2 5V 2-3 12V 1-2 5V 2-3 12V 1 2 3 1 2 3 7 4. Device Assembly and disassembly 1). Unscrew the two screw shown to remove the back shell of the base. 2).After removing the screw, pull at the back shell of the base according to the picture shows, and remove the back shell of the base. 3).Remove the two connectors shown in the picture and protect them with the tape according to the picture shows
(to prevent the connector from being pulled out in the process of dismantling and threading); for device with OLED customer display, can directly pull out the OLED customer display line. 4).Rotate the main screen and the secondary screen : to the vertical angle, remove the three screws of the main 8 screen hinge and the second screen hinge respectively, and carefully pass the screen line through the line hole. Separate the main and auxiliary screen from the base respectively. 5).Remove the hinges of the host: Remove four screws according to the picture shows. Remove the hinges of the host and the hinges cover of the host separately. 6).Remove the extended interface cover: pull the expanded interface cover outward at the notch according to the picture shows, and remove it. 7).Remove the rear case of the host: pull up the rear cover of the host according to the picture shows, and remove the rear cover of the host . 9 8).Remove 7 screws according to the picture shows to remove the host fixed seat, so that the motherboard can be replaced and maintained. 5. Functional testing and parameter setting of peripherals In product test mode, magnetic stripe card test items are swiped by magnetic stripe card, and magnetic stripe card corresponding to the track shows "success" (three tracks, different magnetic stripe cards may store info into different tracks). As the following figure. 10 Contactless card test items In product test, with RFID card close to the back of the card reader, show "find *
card" (Contactless card is divided into A card, B card, M card). As The following figure. Printer U-port printer, without setting baud rate, can use the normal detection of product test procedures. Cash drawer As shown below, for the item "CashBox ByCPU" in the product test, click "Click to Open Cashbox". 11 6. Environmental requirements Type State Environmental Voltage Temperature AC 100V-240V 50-60Hz Bipolar grounding 5 - 40 Optimal 40% - 90%
7. Size specification Single screenLengthWidthHeight405*210*330Flip Angle 0-45 12 Double ScreenLengthWidthHeight405*250*370 Main Flip Angle 0-45Second screen Flip Angle 0-30 High position +printerLengthWidthHeight405*250*420 Self-serviceLengthWidthHeight230*250*450 8. Open the box and check. 1) Before opening the box, check whether the box is in good condition, and whether there is any obvious damage. 2) The equipment must be installed by technical service person or distributors. Operation 1) Switching Instructions 13 Start-up: When the adapter is connected, hold down the switch button on the right back side of the bottom of the machine for about 3 seconds. When the screen is on and the button indicator light is on, the startup can be realized. Shutdown: Press the switch button on the right back side of the bottom of the machine for about 3 seconds, and operate according to the screen prompt, which can realize shutdown and restart functions. 3) Swipe magnetic cards When swiping the card, the machine should be placed on a hard horizontal plane. Please swipe the magnetic strip of the magnetic strip card inward from the swipe slot. The process of card swiping should be smooth and uniform. 4) Contactless card operation Contactless card induction zone is located behind the right side of the host (with the contactless mark printed). When need read contactless card, please place the card above the induction zone. 9. Printer operations 1) Printer Structure 14 Load and change paper introduction 2) a. Press the open button to open the paper bin cover, as shown below. If there are paper tubes in the paper warehouse, please take them out. b. Put the paper roll into the paper bin, pay attention to the correct direction of the paper roll. 15 c. Please take out a small amount of paper from the front of the roll and close the cover of the printer's paper bin d. Remove excess paper toward the side of the paper cut. Paper rolling 1) Requirements of the thermal paper TypeThermal paper 16 Width of paper57.50.5mm / 79.50.5mm Outside Diameter of paper rollMax 83mm Thickness of Thermal Paper0.056 ~ 0.13mm 2) Recommendation of thermal Paper Model Type FD210,PD150R,PD160R Manufacture OJI Paper CO., Notes A. Please use the recommended paper roll or the same quality paper roll. The use of other types of paper roll may affect the printing effect and the life of the printing head. B. If the paper roll is contaminated by chemicals or oil, the contaminated part of the paper roll may fade or the printing effect is not clear. C. Do not scratch the thermal sensitive layer of the paper roll with sharp objects, which may make the printing effect unclear. D. When the temperature exceeds 70 degree C, the thermal sensitive layer of the paper roll will fade. Therefore, the use or storage of paper rolls should avoid high temperature, high humidity, strong light, etc. E. Thermal paper that has been stored for too long should not be used. Printer Maintenance
(1) Printer head and Printer rubber roller When one of the following situations occurs in the printing unit, the print head should be cleaned:
A. Printing is not clear;
B. The vertical column of the printed page is not clear. C. Noise of feeding and returning paper is high. The cleaning steps of the printing head and Printer rubber roller are as follows:
A. Turn off the power supply of the printing unit, open the printer cover, and expose the printer head and Printer rubber roller;
B. If you have just finished printing, you should wait for the print head to cool completely. C. Use alcohol cotton balls (should be screwed dry) to erase the dust, stains and paper scraps on the surface of the printed hair heater. D. Close the top cover of the printer after the alcohol evaporates completely.
(2) Daily maintenance matters needing attention A. The power supply must be turned off during the daily maintenance of the printing unit. B. Do not touch the surface of the printing head with your hands or metal objects. Do not scratch the surface of the printing head, Printer rubber roller and sensors with tweezers or other tools. C. Organic solvents such as gasoline and acetone should not be used. D. Wait for the cleaning solution to evaporate completely, then turn on the power supply to continue printing. E. Maintenance cycle: It is recommended to clean it up once a month. 17 10. Accessories No. 1 2 3 Item Unit Quantity Note POS terminal Power adaptor Power cable 1 1 1 FCC Statement Any Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 18