Interactive Touch Screen User Manual Please properly keep the manual for further reference. This is the general user manual for all interactive touch screens. Therefore, it may be different from the actual product. Welcome:
Thanks for purchasing this product. Please read the instructions carefully before using this product. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help. The symbol of the crossed out wheeled bin indicates this product should not be placed in municipal waste. Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. Content Safety Instruction .................................................................................................................... 1 Installation Requirement ......................................................................................................... 3 Introduction ............................................................................................................................. 6 Basic Operation ...................................................................................................................... 7 Power on ............................................................................................................................. 7 Power off ............................................................................................................................. 7 Functions of the remote control ............................................................................................... 8 Panel Buttons & Ports ............................................................................................................. 9 Operation Interface Introduction ............................................................................................ 11 Android home page ........................................................................................................... 11 Android settings ................................................................................................................ 12 Built-in PC interface .......................................................................................................... 15 Toolbar .............................................................................................................................. 16 Whiteboard software - Magicboard ....................................................................................... 17 Configuration Parameters .................................................................................................... 19 Included Accessories ........................................................................................................... 20 Troubleshooting ................................................................................................................... 21 Safety Instruction For your safety, please read the following instruction before you use the product. Serious injury or property loss may be caused by improper operations. Do not try to repair the product by your own. WARNING Disconnect the product from power supply immediately if major failures occur. The major failures include the following:
Smoke, peculiar smell or abnormal sound is discharged from the product. No image or sound is displayed, or the image error occurs. Where the mains plug or an appliance coupler is used as the disconnect device, such disconnect device shall remain readily operable. In the preceding scenarios, do not continue to use the product, disconnect power supply immediately and contact professional staff for troubleshooting. If any liquid or metal is dropped into the product, power off the product and disconnect Do not drop liquid, metal or combustible into the product. power supply, then contact professional staff for solutions. Pay attention to the children when they are close to the product. Do not damage the power cable. Do not damage, change, wind, bend, heat or drag the power cable forcibly. Do not put weights (such as the product itself) on the power cable. Do not drag the cable forcibly when you pull out the power plug. If the power cable is damaged, please contact the local distributor to repair or replace it. Put the product on a stable surface. An unstable surface includes and does not limit to an inclined plane, a shaky stand, desk or platform, which might cause the turnover and damage. It is recommended to use the designated type of battery and install the battery by Use the battery correctly. Galvanic corrosion, electric leakage and even fire may be caused by improper battery usage. correct electrodes (positive and negative electrodes). Do not install and use new battery with the used one. Take out the battery if the remote control is not used for a long period. firing. Dump the used battery based on local regulations. Do not expose the battery under overheated environments such as sunlight and WARNING Do not open the cover or change the product by your own. High voltage components are installed in the product. When you open the cover, high voltage, electric shock or other dangerous situations may occur. If inspection, adjustment or maintenance is required, contact the local distributor for help. 1 Use the specified power supply. Do not use any types of power cables other than the one provided with the product to prevent the product from being damaged. Use a three-wire socket and ensure that it is properly grounded. Pull out the power plug from the socket if the product is not used for a long period. Before you move the product, disconnect all external connections and separate all toppling preventing devices. Move the product carefully to prevent it from being hit or squeezed, especially the screen, which may cause injury if broken. Clean the dust and metal on the power plug regularly. When you are cleaning, fire or electric shock may be caused if the product is powered on. Keep in mind to pull out the power plug before cleaning it by using a dried cloth. Do not put items on the top of the product. Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics or liquid medicine), on the top of the product. If any water or liquid is spilled on the product, short circuit may occur and cause fire or electric shock. Do not tread on the product or hang any items on the product. Do not install the product in an improper place. Do not install the product in humid places, such as the bathroom, the shower room, the place near windows or outdoor environments where experience rain, snow or other harsh weather. The product installation is also required to avoid a place around by hot spring vapor. The preceding environments may cause faults or electric shock under extreme conditions. Do not put exposed fire source, such as an ignited candle, on the product. Pull out the power plug during thunderstorms. Do not touch the product when lighting to avoid electric shock. Install or place components which power supply voltage is high enough to cause personal injury in places out of the reach of children. WARNING Do not cover or block up any vents on the product. The overheated components may cause fire, damage the product and shorten the service life. Do not put the venting surface of the product facedown. Do not put the venting surface of the product facedown. Do not use a cloth such as table cloth to cover the product. Do not touch the power cable with wet hands to avoid electric shock. CAUTION Do not install the product in high temperature environments. Do not install the product near heat source, such as the radiator, the heat reservoir, the stove or other heating devices. Do not expose the product under sunlight, which may cause high temperature and subsequent faults in the product. 2 For transport:
Pack the product for mobility or maintenance by using the cartons and cushioning material provided with the product. Vertically move the product during transport. The screen or other components are easily broken if the product is moved by an improper way. Keep away from the product when you use a radio. The product design to prevent radio interference complies with the international EMI standard. However, the interference still exists and causes noise in the radio. Adjust the direction of the radio antenna to avoid the interference from the product. Keep the radio away from the product. If noise occurs in the radio, try the following solutions. Advice for watching:
Use the product in an environment with comfortable light. It is harmful to your eyes to watch in a too bright or too dark environment. Relax your eyes after a period of time for watching. When you are watching, the distance which is 3 to 7 times of the screen height should be kept, and it is the best distance to protect eyes and prevent eyestrain. Adjust the volume to an appropriate level, especially at night. Installation Requirement Bearing You can install the product in an unfixed or a wall-mounted way based on your needs. The wall-
mounted way can save a large amount of space. If the product is installed in an unfixed way, use the designated hanger or holder. If you want to use a self-made hanger or holder, ensure that the bearing capacity of it is at least four times of the weight of the product, and the product is installed stably on it. If the product is installed in a wall-mounted way, the bearing capacity of the surface for installation must be at least four times of the weight of the product. If the surface for installation is the wall or the ceiling of a building, the surface must be made of solid bricks, concrete or other materials with equal intensity. If the product is installed on a surface made of loose material such as an old brick wall, wood plank wall, solid brick wall, or a metal or non-metal structure surface, or a surface with a thick decoration layer, take necessary consolidating measures to ensure that the product is stably installed. Ventilation Ventilation requirements Distance to the surface for installation (cm) Nominal power Greater than 100 W Left and right sides 10 Top 20 Bottom 20 Back 10 If the product is installed inside a wall or a cabinet, in addition to the preceding requirements, the ventilation area around the bottom, top and two sides must be at least 50% of the sealing surface to ensure proper ventilation. 3 Note: 1. When the product is installed in a wall-mounted way, the screws need to be installed deeper than 10 mm in the way. 2. Do not block ventilation vents. 4 Level Installation diagram Use a level to locate the holes in horizontal line and mark with pencil where the holes will be located. Then drill holes in the wall. Insert wall plugs into the mounting holes. Push the self-tapping screws through the bracket into the wall plugs and tighten the screws. Attach the mounting arms to the back of screen with the screws. Hang the screen and let it settle into the bracket. Ensure that it is firmly in place. Note: The horizontal and vertical distance of mounting holes on the back of screen must be within the required distance of bracket. 5 Introduction As our latest independently developed and produced human-machine interactive product, the Journey 13 series interactive touch screen is a multi-functional display for interactive teaching, digital demonstration, multi-media presentation, touch operations and handwriting. They are well designed and produced to meet the needs of education and corporate applications, and provide a user-friendly experience, digital intelligent control as an ideal equipment for schools and companies. You can use your fingers or opaque objects to write, edit and delete any things on the screen. The product features are as follows:
Specially designed for teaching and meeting systems. With high brightness and high contrast, the display is visible under strong sunlight or in outdoor environments. Enter into Eco mode with one-touch button to reduce the power consumption. Adopt advanced infrared array scanning and sensing technology, HID driver-free, meaning the product is activated soon after it is powered on. Multi-signal sources can be previewed in the window and be switched by touching the screen. Vector-based image-editing software with features like high compression and distortion free. Multiple pen tools, line styles and colors selections. Support real time on-screen editing. Shape recognition turns hand-drawn shapes into perfect versions. Save files in various formats, including PDF, JPEG, PNG, BMP and etc. Multi-touch screen enables several users use the screen together. User management enables you to add a new user, delete a user, switch a user and edit user information etc. Support handwriting recognition including English, Chinese, numbers and special characters. 6 Basic Operation Power on Power the interactive touch screen with the 100V-240V 50Hz/60Hz AC power supply. Connect the panel to the power supply. Switch on the rocker switch (on the left bottom of the rear of the panel, next to the power port) to enter the standby status. The power indicator turns red. Press power switch on the control panel or Power on the remote control to turn on the display and built-in PC simultaneously. The power indicator turns green. Power off Press ECO on the control panel to temporarily turn off the display. Press power switch on the control panel or Power on the remote control to enter the standby status. The power indicator turns red. In the standby status, switch off the rocker switch to turn off the touch screen. 1. Disconnect the touch screen from power after the touch screen enters standby status. Otherwise, the screen may be damaged. A sudden power failure may damage the touch screen. 2. Frequent power on and off in a short time may cause faults. Status of the power indicator is as follows:
Power Indicator No light Red Green Status Power off Standby Power on 7 Functions of the remote control 1. Power on or standby 2. Mute 3. Change channels or enter numbers 4. Return 5. P. MODE: Picture mode SMODE: Sound mode 6. Signal source selection 7. Show the current signal source 8. VOL+/ VOL-: Increase/decrease volume 9. CH+/ CH-: Change channel 10. Sleep mode NICAM: Select the sound tracks ASPECT: Selects picture aspect EPG: Electronic program guide 11. Up/down/right/left direction buttons OK: Confirm 12. Show or hide menu 13. Quit the current interface 14. Play/Pause 15. Rewind or replay certain scenes 16. Buttons for image & text editing 17. Buttons for channel editing 8 Panel Buttons & Ports Buttons & ports on the front panel Enter/Return to Android home page Return to previous interface Decrease volume OSD button:
Increase volume OSD button:
Enter ECO mode to turn off the display Enter/Exit the OSD menu Enter/Exit signal source menu Power switch: on or standby Power indicator:
Press power switch on the control panel. The power indicator turns green. Press power switch on the control panel to enter the standby status. The power indicator turns red. Front ports:
Android USB port Built-in PC USB port HDMI port used to connect an external display device 9 Ports on the rear panel Ports on bottom of motherboard Ports on right side of motherboard 10 Operation Interface Introduction Android home page Interface Introduction 1. Click the signal source in part and its thumbnail will be shown in part . Then click part to enter its corresponding signal source. 2. Part includes four icons Settings, Browser, Applications and LocalMM. Browser Built-in browser LocalMM Copy and play local files on Android. Setting s setting interface. Click the icon to enter the Android Applications Click the icon to enter the Android application interface. 11 Android settings Common function (Figure 1) Press its setting. on the remote control or click the item directly to select the one you want to change Sound setting Click Sound and the icon volume. Brightness adjustment Click Brightness level and the icon brightness. Figure 1 pops up. Slide right or left to increase or decrease the pops up. Slide left or right to adjust the Font size Click Font size and a window pops up. Then set your desired font size. Wallpaper setting Click Wallpaper to set dynamic or static wallpaper. Network and equipment (Figure 2) on the remote control or click the item directly to select the one you want to Press change its setting. Connect the network with WIFI, Ethernet or hotspot. Click WLAN to connect it with WIFI, choose a network and enter WIFI password. 12 Storage (Figure 3) Figure 2 Press change its setting. on the remote control or click the item directly to select the one you want to Use storage for more detailed information about its usage. Figure 3 Language & input (Figure 4) Press change its setting. on the remote control or click the item directly to select the one you want to Change system language and keyboard input language. 13 Date & Time (Figure 5) Figure 4 Press change its setting. on the remote control or click the item directly to select the one you want to Change time format, time zone and etc. About machine (Figure 6) Figure 5 Press change its setting. on the remote control or click the item directly to select the one you want to Click About machine to check date of production, network, model and etc. Figure 6 14 Built-in PC interface Built-in PC interface 1. Select PC signal source to enter the PC interface. The following three ways are used to select a signal source channel. Swipe your finger up from the bottom edge to bring up a toolbar then click input. Press SOURCE button on the remote control. Press button on the front control panel. In the signal source page, select a channel and press OK or click the channel icon directly to enter it. 2. Operate the built-in PC just like operating an ordinary computer. 3. Shutdown the PC before you press power switch on the front control panel. Do not power off a running PC suddenly to avoid data lose. Input operation 1. Click anywhere on the screen;
2. A floating keyboard appears on the left;
3. Drag the keyboard to the middle and release it until the keyboard is invoked. 15 Toolbar This toolbar can be invoked in any system interface. Swipe from the bottom of screen and this toolbar appears. Back: Return to previous interface Task: Switch running programs Menu: Open settings menu Vol - : Decrease the volume Light - : Decrease the brightness Home: Return to Android home page Input: Change signal resource channel Vol +: Increase the volume Light +: Increase the brightness S-shot: Take a screenshot and automatically save it Click input and get the pop-up signal resource channels Click task to view and manage the recently-opened programs Press buttons on the remote control Press buttons on the remote control and and press OK or click the channel icon press OK or click the window to enter the directly to enter it. Channel icon is highlighted when selected. program. In the task, you can view current running programs, switch and end programs. 16 Whiteboard software - Magicboard The whiteboard provides the writing function. In the whiteboard program, you can use a pen and select its color to write and use an eraser to erase contents on the whiteboard. You can also save the content on the whiteboard. 1. Click the icon on the Android application interface to go into the whiteboard mode. Click the floating icon to unfold the toolbar. Tools on the toolbar are listed as follows:
Set background color Delete the slide Select pen color Add a new slide Drag the page to reveal more of the page Rectangular selection Undo Redo Eraser Text Save Open local file Unfold/fold the toolbar 17 2. Rectangular selection: select rectangular regions of the contents to zoom in/out, move, delete and etc as shown in . 3. Text: Click Text and a box pops up. You can enter the text and change font size and color as shown in . 4. Save & open files: Save a file with a default name or you can type a new file name. Click open local file you can select your desired file from a pop-up window as shown in . 18 Configuration Parameters Model Backlight Active/Display Size Display Ratio Resolution Display Colors Brightness Contrast Response Time Refresh Frequency Speaker Output Power Working Voltage Power Consumption Inputs / Outputs Multimedia File Formats Support Touch Size Touch Resolution Touch Surface Touch Sensor HID Support Touch Points Writing Tools Scan Speed Cursor Speed Response Time Positioning Accuracy Communication Interface Storage Temperature/Humidity Working Temperature/Humidity Mount ( optional ) Outline Dimension Packing Dimension Net Weight Gross Weight OPS Slot QIT1355 LED 55"
QIT1365 LED 65"
QIT1375 LED 75"
QIT1385 LED 85"
(1209.6 * 680.4 mm)
(1430.5 * 805.5mm)
(1651.3 * 928.6 mm)
(1874.6*1055.6 mm) 16:9 1920 *1080px 10bit 350cd/m2 4000:1 6ms 120Hz 15W*2 16:9 1920*1080px 10bit 350cd/m 5000:1 6ms 120Hz 15W*2 16:9 1920*1080px 10bit 400cd/m 4000:1 6.5ms 120Hz 15W*2 16:9 3840*2160px 10bit 400cd/m 4000:1 6.5ms 120Hz 15W*2 100-240V50/60Hz 100-240V50/60Hz 100-240V50/60Hz 100-240V50/60Hz Maximum:130W Maximum: 160W Maximum: 230W Maximum: 400W Standby mode:1W Standby mode:1W Standby mode:1W Standby mode:1W Input: AV *1; YPBPR *1; MIC*1; VGA(15 pin D-Sub)*1; HDMI 1080P *2; ( Only QIT1385 has HDMI 4K2K*1; ) Output: AV*1; HDMI 1080P*1;Audio Output Earphone*1;
Port: RS232*1; SD CARD*1; PC-Audio*1; SPDIF*1; WIFI; RJ45*1; USB2.0*2; USB3.0*1; USB touch* 1; Front HDMI*1; Front USB-PC*1; Front USB-Android*1; TV*1;
MPEG1MPEG2MPEG4H264RMRMVBMOVMJPEG 1209.6 *680.4mm 4096*4096 Anti- Glare Glass IR HID 10 points Pen or Finger 15ms 125 dots/s
<8ms 1mm USB Touch 1443.5 * 818.5mm 4096*4096 Anti- Glare Glass IR HID 10 points Pen or Finger 15ms 125 dots/s 8ms 1mm USB Transportation/Storage 1720 * 942mm 4096*4096 Anti- Glare Glass 1874.5 * 1056mm 4096*4096 Anti- Glare Glass IR HID 10 points Pen or Finger 15ms 125 dots/s 8ms 1mm USB IR HID 10 points Pen or Finger 15ms 125 dots/s 8ms 1mm USB
-20~60/10%90%
-20~60/10%90%
-20~60/10%90%
-20~60/10%90%
0~50/10%90%
0~40/10%90%
0~40/10%90%
0~50/10%90%
Wall-mounted/Stand 1262.2*776.3*78.8mm 1466.8*900.6*230mm Wall-mounted/Stand Wall-mounted/Stand 1488.9*912.2*119.7 mm 1763.4*1066.7*114.4mm 1710*1160*320 mm 1935*1225*280 mm Wall-mounted/Stand 1980 *1185*107.4mm 2130*1355*350 mm Android System Cortex A7 Quad Core CPU Cortex A7 Quad Core CPU Cortex A7 Quad Core CPU Built-in Wifi Speaker Position Yes Yes Yes Forward-facing Forward-facing Forward-facing Forward-facing 46kg 52kg Yes 50kg 66kg Yes 78kg 102kg Yes 112kg 144kg Yes Cortex A7 Quad Core CPU Yes 19 Included Accessories Picture Name Quantity
*1
*2
*1
*1
*1
*1
*1
*2 Remote control Pen Pointer 1.8m power cable 5m HDMI cable 5m USB cable Bracket Antenna sticks for PC and Android 20 Troubleshooting Problem Cause Solution The service program fails to be connected. Repositioning is required every time the panel is switched on. The positioning is inaccurate. The driver program isn't properly installed. The USB port (lead) is not connected or is faulty. Infrared tube is obscured. The computer is equipped with a recovery card. Install the driver program properly. Change the USB lead or check if the USB port is faulty. Make sure infrared tubes have not been obscured. Disable computer protection and perform the positioning again. The positioning is not performed properly. The cursor of the pen is unstable when the pen is used. The writing method is incorrect. Strong light or infrared interference exists. The writing method is incorrect. The handwriting is discontinuous. (Part of the handwriting cannot be displayed.) The handwriting cant be displayed. The covering area of the nib does not meet the requirement or the nib is too small. Infrared tube is obscured. Strong light or infrared interference exists. The color of the pen is the same as or similar to the background color. Your hand or other objects are on the display when you are writing. 21 Press Auto on the remote control to show the full screen, and use the pen provided with the panel to perform positioning again. You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist. Remove the interference source or change the using environment. You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist. Change the nib or use a pen with larger covering area. Check if infrared tubes are obscured. Remove the interference source or change the using environment. Change the color of the pen. You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with Strong light or infrared interference The writing method is incorrect. your sleeve or wrist. Remove the interference source or change the using environment. You are advised to use the pen rather than a finger to write. Hold the pen as far to the nib as possible. The angle between the pen and display needs to be greater than 60 degrees. Do not touch the display with your sleeve or wrist. No sound is played and no image is displayed. Image is displayed properly, but no sound is played. No image is displayed or the image is black and white. The PC cannot be started. (This scenario is applicable only to panel models operating with the PC.) Check whether the power plug is inserted into the power socket and whether the panel is powered on. Check whether the rocker switch on the interactive panel is switched on. Check whether the Standby button on the panel is pressed. Check whether the video and audio input cables are connected correctly. Check whether the panel is switched to the right signal source. Check the settings on image brightness and contrast. Check the volume. Check the volume. Check whether the Mute button on the remote control is pressed. Check whether the audio cable between the PC and interactive panel is connected correctly. Modify the color settings. Check the color system. Check whether the PC adapter is correctly connected and whether the PC is powered on. Check whether the PC is connected correctly to the interactive panel. QOMO may modify the user manual without prior notice. If you discover any unclear presentation, mistake or omission in this manual, please contact us immediately. QOMO is not liable for any loss or damage if you fail to contact us. 866-990-QOMO | 46950 Magelan Dr, Wixom, MI 48393 | info@qomo.com /qomosolutions Copyright 2016 Qomo. All rights reserved. This document may not be copied in any form without permission from Qomo. Information in this document is subject to change without notice. 22 15.19 Labelling requirements. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 15.21 Information to user. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 15.105 Information to the user. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
*RF warning for Mobile device:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.