CoWorkr, an R-Zero Subsidiary: Counter V1 Documentation V1.0 CoWorkr - Counter Sensor Manual 11 APRIL 2022 Above: Ceiling-Mount Counter Sensor PURPOSE //
DEFINITIONS //
Information on how to use CoWorkrsCounter Sensor 2 Counter Sensor (a.k.a. WorkSpace Counter) CoWorkr WorkSpace Counters are battery powered people counters that use an infrared sensor and AI for counting humans. Counters are ceiling mounted and may be used in a variety of applications wherein multiple occupants may be present. Counters may also be wired in positioned at thresholds for in/out counting. Counters are overhead sensors that require being attached to the ceiling. Counters include a specific mechanical attachment that mounts to the sensor location ceiling type. Counters have an on/off switch but all sensors ship to installers with batteries installed and turned on. Counters have a Label with an ID. DEVICE SETTINGS & CONFIGURATION //
CoWorkr Counters have several configurations that turn the device on/off, as well as control the data that they transmit. Otherwise, they simply carry out the instructions provided by the firmware. Above:
Left: Front/Rear diagram of Counter components and switches. Right: Power Switch close-up Powering On/Off:
Counters have an on/off switch. To power on a Counter, flip the ON/OFF toggle switch to the ON position. To turn off, flip the switch to the OFF position. 3 Switch Configurations:
The AI-Confidence threshold can be set by configuring the switches in 4 positions. By setting the threshold to a specific setting, the object detections created by the firmware will be limited to the meet the criteria outlined in the diagram above.. FIRMWARE AND FLASHING //
CoWorkr Counters ship pre-flashed with the latest firmware. For updates to the firmware, the device must be attached to an installers computer using a JTAG connector, wherein the firmware revision can be flashed onto the device. Firmware updates are not commonly done on production devices. INSTALLATION //
Install Overview Similar to WorkPoints Sensors, our Counter Sensors have specific locations in which they are to be installed. Each device has an ID that must match the location found on the attached floor plans. Counter Sensors also require a specific position on a ceiling, centered over the work area and spaced a proper distance away from other sensors. type. Use the (included) floor plans to locate each sensor. Sensors are typically ordered numerically so the installer should be able to make a continuous path through the floor plan while installing sensors in the order of the devices in the box. The following steps describe how to install the Counter Sensors based on the ceiling 4 Ceiling Type 1: Acoustic Ceiling Tile (ACT) Frame PART ONE Install the Counter Sensor using the drawings below and checklist below as guidelines for specific placement. 5 6 Center the sensor on the space. The sensor location on the plan should indicate if the sensor is centered on the room or above a specific area of the room. the room. the next slide. Locate the Sensor on the nearest ACT Frame. This may be slightly off-center of Use the included Frame clip to attach the Counter to the Frame as shown in PART TWO - OPTION 1 - Using a Clip Your Sensor should ship with an twist/clamp-on attachment to match your ACT System. Use the location determined using the guidelines on the previous sheet Attach using Frame Clip (image right):
Squeeze the Clamp onto the T-Bar Twist the Counter onto the Stem Orient the Counter with the white lens at the top of the floor plan. Do Not Overtighten 7 PART TWO - OPTION 2 - Using a Magnet If your Sensor shipped with a magnet attachment. This can be used to attach to any surface with strong magnetic properties. Note: Magnets will not attach to aluminum frames. Use the location determined using the guidelines on the previous sheet Attach using Magnets:
Locate the position on the metal ACT frame or other metal surface that orients the Sensor with the white lens to the top of the floor plan 8 PART ONE Ceiling Type 2: Solid gypsum, metal, wood, etc. The drawing below indicates the typical installation into a solid material ceiling. Depending on your specific ceiling type, there may be slight differences. Please ask if you have any questions prior to drilling or damaging any materials. Locate the mounting position using the drawings and ceiling type 9 Insert the SnapToggle or other Threaded Anchor product included with your Drill a hole in the surface shipment Tighten the Threaded Anchor into place Gently Twist the Counter into the Anchor Orient the Sensor to position the white lens closest to the top of the floor plan and parallel to the spaces walls. Do not over tighten. PART TWO Ceiling Type 2: Solid gypsum, metal, wood, etc. Install the Counter Sensor using the drawings below and checklist below as guidelines for specific placement. 10 Center the sensor on the space. The sensor location on the plan should indicate if the sensor is centered on the room or above a specific area of the room. the room. the next slide. Locate the Sensor on the nearest ACT Frame. This may be slightly off-center of Use the included Frame clip to attach the Counter to the Frame as shown in T-Bar 11 FREQUENTLY ASKED QUESTIONS //
A Counter Sensor is showing offline on our FloorPlan, what can I do?
If its a single Counter Sensor amongst multiple other online Counter Sensors, its likely the battery. Remove the Counter Batteries and replace. Please note these take 3.6V LI AA batteries, not conventional AA. If swapping the battery does not resolve the issue, please contact CoWorkr and well send you a replacement. If multiple Counter Sensors are offline:
The sensors may be out of range of the nearest Hub, try moving a Hub closer to test the connection. Sometimes a sensors signal may be blocked depending on its installed location. Please reach out to CoWorkr via chat or email (support@coworkr.co) if you think an extra The nearest Hub may be offline. Check the nearest Hub on the FloorPlan Hub is needed. to ensure it is online. Will Counter Sensors detect workers walking through a space?
Yes, if installed overhead, the area of detection will be triggered by any humans entering the space. Can Counter Sensors pick up workers on the other side of glass walls or windows?
Not likely, the majority of glass used for partition walls will not allow Counter Sensors to capture the occupants. Other clear materials, such as polycarbonate or acrylic, may allow for partial detection of motion but the devices sensitivity will be greatly reduced due to the surface blocking IR radiation. Are Counter Sensors dangerous to human health?
Counter Sensors use Bluetooth Low Energy (BLE) to communicate. The output power of CoWorkr Bluetooth Low Energy devices is so low, the FCC does not require them to be tested for Specific Absorption Rate (SAR), a measure of the rate at which energy is absorbed by the human body when exposed to RF 12 radiation, including microwave radiation. Cellphones and laptops, on the other hand, must pass strict SAR testing requirements, since they operate at higher power levels. How do I know if Counter Sensors are collecting data?
Counter Sensors are always reporting data if they are turnd on. As long as the batteries are charged or it is powered via USB, the device will broadcast data. It may appear that a Counter Sensor is offline, however, if the connection to CoWorkrs cloud (your Hub) has been disconnected or powered off. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
connected. Caution: Any changes or modications to this device not explicitly approved by manufacturer could void your authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RF Exposure Information The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. Consult the dealer or an experienced radio/TV technician for help.