FCC ID: 2A26P-RFEM001S Smart Eye Massager

rcNreHO User Manual SMART HEALTHY LIVING Model: RF-EMOOIS Eyeris Smart Thank you for choosing the RENPHO Smart Eye Massager!

Please read this user manual carefully and use the device only as directed. RENPHO accepts no responsibility for any cause of injuries due to misuse or negligence to follow the instructions outlined. Please keep this manual for future reference. IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS CAREFULLY BEFORE USING. When using this device, the following basic precautions should be always followed:

Please consult your doctor if you are any of the following persons:

- Persons who had undergone eye surgery or eye conditions such as glaucoma, cataract and retinal detachment

- Elderly

~ Pregnant or postpartum women

- Persons allergic to leather material

- Persons with skin infections, sensitivity, redness and/or burns on the skin

- Persons with any swelling or wound around the eye areas

- Persons with a heart condition, malignant tumors, or other serious health conditions

- Persons being treated due to medical condition

- Persons with high or abnormal blood pressure If you feel any discomfort, please stop using the device immediately. 1, The device is intended for household use only and not for medical use. 2. This device can be used by children aged 8 and above and by persons with reduced physical, sensory or cognitive capabilities or lack of experience and knowledge only if they have been given supervision or instructions concerning the use of the device in a safe way and understood the hazards 01 involved. 3. Children should not play with the device. Cleaning and maintenance should not be made by children. 4, Remove contact lenses, glasses, false eyelashes, hairpins, hair accessories, etc. before using the device. DANGER - To reduce the risk of electric shock:

1, Always unplug the device from the electric outlet after charging and prior to using, cleaning or storing. 2. Never use pins or other metallic fasteners with this device. 3. The device is not waterproof. Keep away from liquids. Do not immerse in water. WARNING - To reduce the risk of fire, electric shock, or injury to persons:

1, Close supervision is necessary when this device is used by, on, or near children, invalid, or disabled persons. 2. Do not use the device while driving or walking. 3. Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons. 4. Do not use the device with wet hands. 5. Never operate this device if it is not working properly, has been damaged, or dropped into water. Do not attempt to disassemble or repair the device. Return it to the service center for examination and repair. 6. Do not expose the device to direct sunlight. Keep the device away from humidity, heat, corrosive gas, and flammables. 7. Do not operate where aerosol (spray) products are being used or where oxygen is being administered. 8. Only use the charger (DC SV 1A, not included) to recharge the device. 9. Avoid contact with sharp objects. 10. The device has a heated surface. Persons insensitive to heat must be careful when using this device. 02 11, Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation, The unattended use of heat by children or incapacitated persons may be dangerous. 12. Temperatures sufficiently hign to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use on insensitive skin or on a person with poor blood circulation. Check where skin is in contact with the heated area of the device frequently to reduce the risk of blistering. SAVE THESE INSTRUCTIONS ABOUT THE PROD 1. What's in the Box 1 x Smart Eye Massager 1 x Type-C Charging Cable 1 x Quick Guide 1 x User Manual 2. Specifications Product Name: Smart Eye Massager Model: RF-EM001S Input: SV =1A Rated Power: SW Battery Capacity: 1500mAh Battery Voltage: DC 3.7V Charging Time: about 3.5 hours Working Time: 90-240mins 03 USING THE PRODU 1. Charging a. Fully charge the device before the first use. Charge the device using the provided Type-C charging cable and a DC 5V 1A charger (not included). b. It takes about 3.5 hours to fully charge the device. The power indicator flashes red slowly while charging. Once charging is complete, the indicator will turn solid red. Note: The device CANNOT be turned on while charging. 2. Wearing a. Remove any eye accessories (e.g., eyeglasses, contact lenses, false eyelashes, etc.) that may hinder you from using the device. b. Wear the device and ensure it fits your eyes properly. Adjust the elastic band to fit your head. Note: Your vision may become blurry for a while, as expected after using the device. It is recommended to close your eyes for a few minutes until your vision goes back to normal. 04 3. Operation a. Long press to turn on/off the device. Once the device is turned on, the power indicator will be solid white and the default setting is Air Pressure Level: soft, Heat: on, Volume Level: 3, Voice Mode: on, Bluetooth: on. b. Short press to cycle through 5 modes:

M1: Air Pressure + Heat + Music M2: Air Pressure + Heat + Vibration + Music M3: Air Pressure + Music M4: Heat Only M5: Vibration + Music

@ a. Short press to cycle through soft pressure (Default}/strong pressure/no pressure. b. Long press to switch between silent mode and voice mode. Once silent mode is activated, the voice broadcast and built-in music will be disabled. The music from your phone or Renpho Health App will be paused but can be resumed via your phone or App.

@ a. Short press to cycle the music volume through LevelO/

Level 1/Level 2/Level 3 (Default)/Level 4/Level 5 (Max.}

b. Long press to enter the next track when the device is playing music from your phone or Renpho Health App. Note: The volume of the voice broadcast is cannot be adjusted. 05 4. Wireless Music Connection a. Turn on the device (the power indicator is solid white) and enable Bluetooth on your smartphone. b. Search for RF-EMOO1S Music and connect it. Once pairing is successful, the power indicator will flash blue slowly. c. Control the music playlist and volume from your smartphone. Note:

+ RF-EMO01S Music is for wireless music connection and RF-EMO0018 for App connection. The device supports simultaneous connection to wireless music and App.

* Once paired successfully, the device will be automatically connected to Bluetooth every time itis turned on. Indicator Description Status Indicator Device is on Turns solid white Successful wireless music Flashes blue slowly connection/App connection Successful wireless music Turns solid blue connection and App connection Low battery/charging Flashes red slowly Fully charged Turns solid red Charging at a voltage higher Keeps flashing red quickly than 5V for Imin and then goes out, indicating an improper charger is used. 5. Auto-off Timer The device will automatically shut off after 15 minutes of continuous use unless you select another timer via the App. 6. Memory Function a. Except in DIY mode, the device will recall the last selected mode and pressure level once turned on again. b. Except in DIY mode, the device will recall the last selected pressure level and music volume while switching modes. APP INSTRUCTIONS Step 1: Download the App Scan the QR code below or search for Renpho Health from the Apple App Store or Google Play to download the Renpho Health App. Oy O { RenphoHealth | Q ]

4 eras Renpho Health Note: Due to continuous updates and improvements, the Renpho Health" App may appear slightly different. 07 Step 2: Log in/Sign up a. Log in directly with an existing RENPHO App account. b. If you dont have any RENPHO App account, tap Sign up. Register a new account for Renpho Health App using your email address and complete your profile information. Step 3: Add Device Before adding the device, enable Bluetooth on your smartphone

(Android System also requires location access) and turn on the eye massager.

-Method 1 Open the App, and a window will pop up and tap Connect. 08

-Method 2 a. Tap + on the top right corner of the Device page to pair manually. b. Select Massage and tap Eyeris Smart. c. A window will pop up and tap +. voveewenagement [OJ] < Q Add device Search Device sTt2#

yore Smart Tip: Once the device has started operating the mode set via the App, please do not touch any button on the device while wearing it to avoid changing the settings. Alternatively, you can lock the buttons via the App before wearing the device. 09 Step 4: Settings 1. Standard Settings On the Home page, you can check the timer, battery level, current mode, air pressure level, volume level, voice broadcast and wireless music connection or adjust them according to your preference. 10 2. DIY Settings a. Tap DIY and Add, and you can customize your massage session by choosing timer, air pressure level, massage mode, heat level, vibration and music. b. Enter the name and tap Save to finish your created mode. You can add up to 15 custom modes on your DIY list.

"1 Step 5: Meditate Tap Meditation to enjoy some meditation videos and music and you can also add some of them to your likes. Step 6: Learn More Tap Settings to learn more about meditation and FAQ and to choose the duration time of locking the buttons on the eye massager. For more App instructions, please scan the QR code or enter the URL. https://renpho.com/pages/help-and-manual EANING AND MAINTENANCE 1. Turn off the device or unplug the charging cable and allow the device to cool down before cleaning or storing. 2. Wipe down the surface with a soft cotton cloth slightly dampened with mild detergent. Do not use abrasives, solvents, chemical cleaners, or harsh detergents. 3. Do not expose the device to direct sunlight or high temperatures. If the device has not been used for over 3 months, please charge it from time to time to prolong its lifespan. 4, It is recommended to wipe off any sweat, eye cream, or cosmetic residue left on the protein leather surface after use to prolong the lifespan of the device. 5. Do not disassemble the device by yourself. Otherwise, it may cause damage and void the manufacturer's warranty. TROUBLESHOOTING GUIDE Problem Cause Solution Power-on failure. | Out of power. Charge the device. Short press the power | Long press the power button. button to turn on the device. Low air pressure. | Low battery. Charge the device. No air pressure. No air pressure is Switch to soft/strong selected. pressure. The mode without air Select the mode with pressure is selected. air pressure function. 13 Problem Cause Solution The device shuts off suddenly. Out of power. Charge the device. The built-in auto-off timer is activated. Restart the device for another massage session if needed. The device cannot be charged. Use other types of charging cables. Use the provided Type- charging cable only. Use a charger witha voltage higher than SV. Use the DC 5V 1A charger. Fail to connect the device to the App. Your phones Bluetooth is not enabled. Enable Bluetooth on your smartphone and pair the device following the APP INSTRUCTIONS. The eye massager has been paired with another mobile device. Unbind the eye massager on another mobile device. Fail to play wireless music on the device. Wireless music connection is disabled. Enable Bluetooth on your smartphone and connect to RF-EMOO1S Music. Silent Mode is activated. Long press the Air Pressure button to switch to voice mode. The App is not working. App Error. Restart the App. If you encounter any other problems, please feel free to contact our customer service. 14 WARRANTY POLIC Your RENPHO product purchase is covered by a one year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit:

https://renpho.com/pages/warranty-terms-and-conditions Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty. Cc OMER SERVICE Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

& Tel: +1(844) 417 0149 (US ONLY) Monday-Friday 9:00AM-4:30PM

@ Email: support@renpho.com

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair. US Importer: JOICOM CORPORATION 14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880 Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd. Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, 518000 P.R.China Made in China NAT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

C5266091_X24_Ed.1 Attestation Statements TO:

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 The Commission adopted rules for covered telecommunications equipment and video surveillance equipment produced by entities identified on the Commissions Covered List1, which is periodically updated. See the Covered List for more details. This Attestation Statement is to confirm that we follow the Section 2.911(d)(5)(i)-(ii) that prohibit equipment authorization Applicant Company name: REESTAR INTERNATIONAL LIMITED Grantee code: 2A26P FCC ID:

Contact Name:

Address: UNIT 06-07, 28/F CONCORDIA PLAZA, 1 SCIENCE MUSEUM RD TST, EAST KLN, HONG KONG Telephone No:

Fax No:

Email:

0755-88820229 0755-88820229 compliance@renpho.com 2A26P-RFEM001S Jacky Li i. ii.

[REESTAR INTERNATIONAL LIMITED] (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. The applicant must sign this certification.

[REESTAR INTERNATIONAL LIMITED] (the applicant) certifies that, as of the date of the filing of the application, the applicant [is not] identified on the Covered List as an entity producing covered equipment. The applicant must sign this certification. Date: 2023/02/08 Applicants Name: Jacky Li Title: Manager Signature 1 The Commissions Covered List is published by the Public Safety and Homeland Security Bureau and posted on the Commissions website. This Covered List, which is periodically updated, identifies particular equipment, produced by particular entities, that constitutes covered equipment. https://www.fcc.gov/supplychain/coveredlist 1/1

REESTAR INTERNATIONAL LIMITED Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Request for Confidentiality FCC ID: 2A26P-RFEM001S To Whom It May Concern, Date: 2023-02-08 Pursuant to the provisions of Sections 0.457 and 0.459 of Commission's rules

(47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure. Exhibits ID Label/Location Attestation Statement External Photos Block Diagram Schematics Test Report Test Setup Photos Users Manual Internal Photos Parts List / Tune Up RF Exposure Info Operational Description Cover Letter(s) SDR Software / Security Info Long-Term Confidentiality Short-Term Confidentiality NOTE 2 No No No No No No No No No No No No No No No NOTE 1: Long-Term Confidentiality may be permitted under special conditions (See II. LONG-TERM CONFIDENTIALITY, Section 3 of KDB 726920, use last in force) NOTE 2: Short-Term Confidentiality can be requested for a maximum of 180 days from the date of the grant. Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:

Name: Jacky Li Title: Manager 1/1

REESTAR INTERNATIONAL LIMITED Letter of Authorization Company: REESTAR INTERNATIONAL LIMITED Address: UNIT 06-07, 28/F CONCORDIA PLAZA, 1 SCIENCE MUSEUM RD TST, EAST KLN, HONG KONG Product Name: Smart Eye Massager Model Number: RF-EM001S FCC Identifier: 2A26P-RFEM001S We authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, to act on our behalf on all matters concerning the above named equipment. Any individual within LGAI Technological Center S.A. is authorized to act on our behalf and take action on the application. We declare that authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, is allowed to forward all information related to the approval project to the Federal Communication Commission and to discuss any issues concerning the approval application. Any and all acts carried out by LGAI Technological Center S.A. on our behalf shall have the same effect as acts of our own. Name: Jacky Li Date: 2023-02-08 Title: Manager Signature of applicant:

1/1

C5266091_X23_Ed.1 US AGENT LETTER OF ATTESTATION US Agent:

Company Name: Joicom Corporation Contact Name: Herry Address:

FRN: 0033406083 Telephone No:

Fax No:

Email:

206-303-7078 206-303-7078 Herry@renpho.com 14129 The Merge St. Unit A & B Eastvale, CA 92880 TO:

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 This letter is to confirm that we have accepted the responsibility to act as US agent representative on behalf of the (REESTAR INTERNATIONAL LIMITED) noted below for all future FCC certification/registrations obtained during the period of this agreement, which ends at the specified date below. As per US agent, we are aware of the requirements involved as outlined in FCC Equipment Authorization Program in their Report and Order FCC 22-84 and the clause 2.911 Application requirements. Applicant Company name: REESTAR INTERNATIONAL LIMITED Grantee code: 2A26P FCC ID:

Contact Name:

Address: UNIT 06-07, 28/F CONCORDIA PLAZA, 1 SCIENCE MUSEUM RD TST, EAST KLN, HONG KONG Telephone No:

Fax No:

Email:

0755-88820229 0755-88820229 compliance@renpho.com 2A26P-RFEM001S Jacky Li The Applicant acknowledge the acceptance of its obligation to maintain an agent for service of process in the United States for no less than one year after either the grantee has permanently terminated all marketing and importation of the applicable equipment within the U.S., or the conclusion of any Commission-related administrative or judicial proceeding involving the equipment, whichever is later. Date: 2023/02/08 Applicants Name: Jacky Li Title: Manager US Agents Name: Herry Title: Manager Signature Signature 1/1