FCC ID: 2AMBHRY2267 Relay

2 3 Welcome to RelayM RelayM is a communications and safety solution. Its a simple device on the outside with powerful technology on the inside. RelayM works a little differently from the technology you might be used to, and you may have questions about how to use it to its full potential we can help with that. This booklet will:

Familiarize you with the basic functionality of the device. Show you how to easily talk with smartphones and other Relays. Introduce you to Relays many features. Thank you for choosing Relay!

2 3 Before you get started Make sure your Relays are charged. Activation Download the Relay For Frontline Teams App from the Apple Store or Google Play Store. On your computer, navigate to the Relay Dashboard at dash.relaypro. com Device Talk button Press and hold to talk. Press five times to activate a panic alert. Assistant button Press and hold to use the Relay Assistant. Quick press to cycle through the channels on the device. Volume buttons (+ and -) Hold volume + for 3 seconds to 4 5 power on. Hold for 5 seconds to power off the device. Hold volume - for 5 seconds to reboot the device. Quick press volume + or - to increase or decrease volume. The LED lights will show the current volume level in a circular pattern. Charging your device The Relay device has a USB-C port for charging. Individual USB-C chargers may be used or the Relay Multi-Unit Wired Charger for charging multiple devices at a time. LED Lights The LED ring tells you information about RelayM. Activating Circling rainbow light. Volume levels White light shows the current volume 4 5 level when using the volume buttons. Talking LED ring lights up blue when sending or receiving a message on a channel or green when sending or receiving a message on a direct call. Battery life less than 10%

Flashing red light. Charging Partially-lit ring with blinking white

(powered on) or blinking red light

(powered off) indicates the device is charging and the charge percentage by the position of the blinking light. When fully charged, the entire ring will flash white. Connection Status The top 3 LED lights will be white when your device is connected to the Relay network. When not connected, they will be red. 6 7 Communication &

Messaging Channels Communication channels that include two or more users (must be on the same account as the device). For any users on the channel at the time another user sends a message on that channel, the message will play out loud in real-time. If you have multiple Relay devices, you can enable different sets of channels on each device for a custom experience. Safety Features GPS location tracking See current and past outdoor location information for each Relay device. 6 7 Indoor Location tracking See current and past indoor location information for each Relay device Geofencing Receive alerts when someone on your account enters or leaves designated locations. Panic feature Relay sends an alert to a designated set of users by pressing the talk button five times quickly and creates a communications channel between the device and responder users. Relay Assistant Press and hold the assistant button to use voice commands to help navigate your Relay device. Example Commands:

Housekeeping to take you to the channel named Housekeeping. 8 9 Translate Spanish to use the device as a translator between English and Spanish. Call Brian to initiate a one-to-one conversation with Brian Weather, Time, and Battery to hear the forecast, current time, and battery level, respectively. Connect Bluetooth, Disconnect Bluetooth to initiate or remove a bluetooth connection You can use this feature in place of pressing the button to manually cycle through your enabled channels. Relay App Communicate with other Relays on the account. See location information for each Relay device on the account. See status of Relay devices. Initiate or respond to panic and incident alerts Manage channels. 8 9 Manage and set up indoor locations. Relay Dashboard Configure WiFi, channels and user settings. Communicate with other Relays on the account. See location information for each Relay device on the account. See status and take inventory of Relay devices. Respond to incident alerts. Manage and set up indoor locations. Regulatory FCC ID: 2AMBHRY2267 IC: 25353-RY2267 MODEL#: RY2267 The FCC ID can be displayed by pressing the volume +, the volume - and the talk button simultaneously five (5) consecutive times (short presses). A single press of any button will clear the display. 10 11 FCC Compliance Statement:

For the FCC statement visit: relaypro. com/legal/relay-safety-and-regulatory ISED Compliance Statement:

For the ISED (Innovation, Science and Economic Development Canada) statement visit: relaypro.com/legal/

relay-safety-and-regulatory Support Were constantly making updates to RelayM and the app based on feedback from customers. You can reach out to our support team through the Relay App or Dashboard or by emailing us at support@relaypro. com. Stay informed on new updates and enhancements by checking our blog!

Email [email protected] Web account.relaypro.com relaypro.com/blog 10 11 relaypro.com

RelayM model RY2267 Safety and Regulatory Information Please review the product information, health and safety information and instructions at https://relaypro.com before using your device. You can also find a link to the limited warranty, regulatory information and additional support resources from there. Electronic Shock and Heat:

Do not expose RelayM or its power charger to water or extreme conditions. Handle with care to avoid electric shock when using the power charger. Only use the provided power charger to charge the RelayM unit. If your RelayM unit power charger or unit is hot to the touch, please unplug the RelayM and the power charger and let it cool. Pacemakers and Other Implanted Devices:

RelayM contains magnets and components that emit an electromagnetic field and could interfere with pacemakers or other electronic medical devices. Before using your RelayM, consult with your doctor or medical device manufacturer about the required safe distance between RelayM and your medical device. FCC Regulations:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the Increase the separation between the equipment and receiver. receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device is set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage near the body with the separation of 5mm. To reduce exposure to RF energy, use the hands-free option with the built-in speakerphone, or an optional set of headphones, or other similar accessories. Although the SAR is determined at the highest certified power level, the actual SAR level of the while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching for FCC ID: 2AMBHRY2267. The exposure standard for wireless employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification is Body-worn 1.17W/Kg. When the use of Ultra Wideband is prohibited in your region, such as while in an aircraft, Ultra Wideband can be turned off by powering your Relay device off. In the US, UWB devices may not be employed for the operation of toys. Operation onboard an aircraft, a ship or a satellite is prohibited. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems. FCC RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. IC Notice IC: 25353-RY2267 This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device. The device is restricted to indoor use only when operating in the 5150 to 5250 MHz frequency range. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:

(1) lappareil ne doit pas produire de brouillage, et

(2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den Lappareil est rserv lintrieur seulement lorsquil fonctionne dans la gamme de frquences 5150 5250 MHz. CAN ICES-3 (B)/NMB-3(B) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. IC Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This equipment should be installed and operated with minimum distance 10mm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Cet appareil est conforme aux limites dexposition DAS incontrle pour la population gnrale de la norme CNR-102 dIndustrie Canada et a t test en conformit avec les mthodes de mesure et procdures spcifies dans IEEE 1528 et IEC 62209. Cet appareil doit tre install et utilis avec une distance minimale de 10mm entre lmetteur et votre corps. Cet appareil et sa ou ses antennes ne doivent pas tre co-

localiss ou fonctionner en conjonction avec tout autre antenne ou transmetteur. IC WiFi 6E Caution Statement (RLAN devices) Devices shall not be used for control of or communications with unmanned aircraft systems. Devices shall not be used on oil platforms. Les dispositifs ne doivent pas tre utiliss pour le contrle ou les communications avec les systmes daronef sans pilote. Les dispositifs ne doivent pas tre utiliss sur les plates-formes ptrolires. Devices shall not be used on aircraft, except for the low-power indoor access points, indoor subordinate devices, low-power client devices, and very low-power devices operating in the 5925-6425 MHz band, that may be used on large aircraft as defined in the Canadian Aviation Regulations, while flying above 3,048 metres (10,000 feet). Les dispositifs ne doivent pas tre utiliss bord des aronefs, sauf pour les points daccs intrieurs faible puissance, les dispositifs subalternes intrieurs, les dispositifs clients faible puissance et les dispositifs trs faible puissance fonctionnant dans la bande de 5925 6425 MHz, qui peuvent tre utiliss sur les gros aronefs au sens du rglement de laviation canadien, alors quils volent plus de 3048 mtres (10 000 pieds). Except for very low-power devices, devices shall not be used on automobiles. Except for very low-power devices, devices shall not be used on trains. Except for very low-power devices, devices shall not be used on maritime vessels. Les dispositifs ne doivent pas tre utiliss sur les automobiles. Les dispositifs ne doivent pas tre utiliss sur les trains. Les dispositifs ne doivent pas tre utiliss sur les navires maritimes.