ReliefHeat R1-001 User Manual 001 User Manual Updated July 23, 2019
, 2019 Table of Contents 1. Getting started 2. Bluetooth and Matching your ReliefHeat Bluetooth and Matching your ReliefHeat 3. Turning on and off 4. Controlling ReliefHeat 5. Stats 6. Charging 7. Usage, care and cleaning Usage, care and cleaning 8. Warranty 9. Regulatory Getting Started Getting started with ReliefHeat is a snap! Heres how:
Getting started with ReliefHeat is a snap! Heres how:
, then click Match a New ReliefHeat and follow the instructions. and follow the instructions. 1. Match your ReliefHeat to your account, so that only you can control it. If you havent Match your ReliefHeat to your account, so that only you can control it. If you havent Match your ReliefHeat to your account, so that only you can control it. If you havent already done this as part of creating your account in the app, already done this as part of creating your account in the app, go to Settings My ReliefHeat, then click Once you have Matched your ReliefHeat to your account, put it around your waist and 2. Once you have Matched your ReliefHeat to your account, put it around your waist and Once you have Matched your ReliefHeat to your account, put it around your waist and return to the Home screen then press the buttons on your ReliefHeat, so everything is controlled via the app. buttons on your ReliefHeat, so everything is controlled via the app. Each time you turn on your ReliefHeat, youll answer a simple question that will help 3. Each time you turn on your ReliefHeat, youll answer a simple question that will help Each time you turn on your ReliefHeat, youll answer a simple question that will help build a better understanding of your back. build a better understanding of your back. screen then press the ON button. Remember, there are no physical button. Remember, there are no physical Settings, click Match 4. Then once your ReliefHeat session starts, you can adjust the temperature by swiping. eliefHeat session starts, you can adjust the temperature by swiping. eliefHeat session starts, you can adjust the temperature by swiping. You can also change the Session duration by clicking on the time remaining. Or, the You can also change the Session duration by clicking on the time remaining. Or, the You can also change the Session duration by clicking on the time remaining. Or, the OFF button will turn off the ReliefHeat whenever youre ready. button will turn off the ReliefHeat whenever youre ready. Bluetooth and Matching your ReliefHeat Bluetooth and Matching your ReliefHeat Your ReliefHeat communicates with the app via Bluetooth Low Energy and is compatible with Your ReliefHeat communicates with the app via Bluetooth Low Energy and is compatible with Your ReliefHeat communicates with the app via Bluetooth Low Energy and is compatible with any iOS device that has Bluetooth 4.0 or newer capability (this includes the iPhone 4S and all any iOS device that has Bluetooth 4.0 or newer capability (this includes the iPhone 4S and all any iOS device that has Bluetooth 4.0 or newer capability (this includes the iPhone 4S and all models newer than that). To ensure that only you can control your ReliefHeat, you will have to Match it to your account To ensure that only you can control your Reli efHeat, you will have to Match it to your account before using it. To do this:
1. Make sure your ReliefHeat is charging and in Bluetooth range Make sure your ReliefHeat is charging and in Bluetooth range 2. Press the Match A New ReliefHeat Match A New ReliefHeat button on the Match My ReliefHeat Match My ReliefHeat page. The app will scan for nearby ReliefHeats will scan for nearby ReliefHeats Choose a ReliefHeat from the resulting list (usually the list will only have one ReliefHeat 3. Choose a ReliefHeat from the resulting list (usually the list will only have one ReliefHeat Choose a ReliefHeat from the resulting list (usually the list will only have one ReliefHeat on it). Your ReliefHeat light should turn blue when you select it. on it). Your ReliefHeat light should turn blue when you select it. 4. Press Done. You have now Matched your ReliefHeat to your account!
. You have now Matched your ReliefHeat to your account!
You can Match more ReliefHeats You can Match more ReliefHeats to your account if you want to control more than one to your account if you want to control more than one - you can choose which one youre controlling via the list of My ReliefHeats on this screen. You can also choose which one youre controlling via the list of on this screen. You can also Relief Technologies | 2325 3rd St, Suite 204
| 2325 3rd St, Suite 204: San Francisco : California : 94107 ifornia : 94107 delete ReliefHeats from your list by pressing the X on the right of the screen for each delete ReliefHeats from your list by pressing the X on the right of the screen for each delete ReliefHeats from your list by pressing the X on the right of the screen for each ReliefHeat. Lastly, you can see the current status of your ReliefHeat connection (either connected or Lastly, you can see the current status of your ReliefHeat connection (either connected or Lastly, you can see the current status of your ReliefHeat connection (either connected or disconnected) and manually connect or disconnect from the Settings screen. disconnected) and manually connect or disconnect from the Turning on and off physical Power button on it. ReliefHeat is controlled exclusively via the app -- there is no physical Power button on it. ReliefHeat is controlled exclusively via the app To turn it on, open the app and press the ON button on the Home screen. To turn it on, open the app and press the button from the Session in progress screen. To turn it off, press the OFF button from the Session in progress screen. Controlling ReliefHeat whenever your ReliefHeat is active. You can control temperature or session length whenever your ReliefHeat is active. You can control temperature or session length Temperature: swipe the slide left or right to decrease or increase the temperature. The
: swipe the slide left or right to decrease or increase the temperature. The
: swipe the slide left or right to decrease or increase the temperature. The current set temperature is displayed at the top. current set temperature is displayed at the top. Session duration: click on the time remaining and then choose your desired session
: click on the time remaining and then choose your desired session
: click on the time remaining and then choose your desired session duration. If you want ReliefHeat to stay on until you manually turn it off, choose the duration. If you want ReliefHeat to stay on until you manually turn it off, choose the duration. If you want ReliefHeat to stay on until you manually turn it off, choose the Infinity sign at the end of the list. Infinity sign at the end of the list. When you change either of these values, the app will remember your selection for all future When you change either of these values, the app will remember your selection for all future When you change either of these values, the app will remember your selection for all future sessions. Stats You can see some stats about your usage of ReliefHeat or friends/family youve introduced to ats about your usage of ReliefHeat or friends/family youve introduced to ats about your usage of ReliefHeat or friends/family youve introduced to ReliefHeat in the Usage Stats and Share Stats sections, reachable from the Settings. ReliefHeat in the Usage Stats and Share Stats sections, reachable from the Settings. ReliefHeat in the Usage Stats and Share Stats sections, reachable from the Settings. The Usage Stats include total time of use, number of sessions, average session length, and a The Usage Stats include total time of use, number of sessions, average session length, and a The Usage Stats include total time of use, number of sessions, average session length, and a session pain levels. summary of your pre- and post-session pain levels. The Share Stats include the number of people youve introduced to ReliefHeat and the number The Share Stats include the number of people youve introduced to ReliefHeat and the number The Share Stats include the number of people youve introduced to ReliefHeat and the number of sessions and total time of use for them and any others theyve introduced (and so on). of sessions and total time of use for them and any others theyve introduced (and so on). of sessions and total time of use for them and any others theyve introduced (and so on). r ReliefHeat is a breeze! It comes with a USB-C charger - just plug one end into just plug one end into Charging Recharging your ReliefHeat is a breeze! It comes with a USB the wall and the other end into the charge port on the ReliefHeat (where the light is). You can the wall and the other end into the charge port on the ReliefHeat (where the light is). You can the wall and the other end into the charge port on the ReliefHeat (where the light is). You can also use any other USB-C charger (although it may charge more slowly than if yo C charger (although it may charge more slowly than if you were using C charger (although it may charge more slowly than if yo the Relief charger). The ReliefHeat battery should last about 1-3 hours of use (depending on how hot you set the The ReliefHeat battery should last about 1 3 hours of use (depending on how hot you set the temperature) and recharging it should take 3-4 hours. temperature) and recharging it should take 3 Relief Technologies | 2325 3rd St, Suite 204
| 2325 3rd St, Suite 204: San Francisco : California : 94107 ifornia : 94107 Usage, care and cleaning Using ReliefHeat is designed to be super Using ReliefHeat is designed to be super simple. The brightly colored side is the one that gets simple. The brightly colored side is the one that gets hot and should be on the inside (towards your body). We recommend wearing your ReliefHeat hot and should be on the inside (towards your body). We recommend wearing your ReliefHeat hot and should be on the inside (towards your body). We recommend wearing your ReliefHeat over 1 layer of clothing, but you can wear it touching your skin or over more clothing if you over 1 layer of clothing, but you can wear it touching your skin or over more clothing if you over 1 layer of clothing, but you can wear it touching your skin or over more clothing if you prefer. Just remember that the same temperature setting will feel a lot hotter if your ReliefHeat mber that the same temperature setting will feel a lot hotter if your ReliefHeat mber that the same temperature setting will feel a lot hotter if your ReliefHeat is touching your skin than it does if youre wearing 3 layers of clothing under it. is touching your skin than it does if youre wearing 3 layers of clothing under it. Beyond that, youre the boss! We tried to make ReliefHeat as comfortable and discreet as Beyond that, youre the boss! We tried to make ReliefHeat as comfortable and discreet as Beyond that, youre the boss! We tried to make ReliefHeat as comfortable and discreet as possible so you can wear it whenever and wherever you want. Were trying to give you a tool to ossible so you can wear it whenever and wherever you want. Were trying to give you a tool to ossible so you can wear it whenever and wherever you want. Were trying to give you a tool to be your best self, no matter what youre doing. be your best self, no matter what youre doing. Your ReliefHeat is not waterproof, however, so dont put it in a washing machine or dishwasher. Your ReliefHeat is not waterproof, however, so dont put it in a washing machine or dishwasher. Your ReliefHeat is not waterproof, however, so dont put it in a washing machine or dishwasher. some additional details that we are required by law to include. day money back guarantee - if you dont like it for any reason, you if you dont like it for any reason, you This device complies with Part 15 of the FCC Rules. Operation is subject t Warranty ReliefHeat comes with a 30-day money back guarantee can return it for a full refund within that window. can return it for a full refund within that window. In addition, ReliefHeat comes with a 1-year limited manufacturers warranty for any malfunctions In addition, ReliefHeat comes with a 1 year limited manufacturers warranty for any malfunctions or defects. Regulatory Here are some additional details To access the regulatory information about this product, including FCC ID, IC Certification To access the regulatory information about this product, including FCC ID, IC Certification To access the regulatory information about this product, including FCC ID, IC Certification number, and model number, go to the bottom of the Settings screen in the app. number, and model number, go to the bottom of the Settings screen in the app. 15.19 This device complies with Part 15 of the FCC Rules. two conditions: (1) this device may not cause harmful interference, and (2) this device may not cause harmful interference, and (2) accept any interference received, including interference that may cause undesired operation. accept any interference received, including interference that may ca use undesired operation. hanges or modifications not expressly approved by the Relief Technologies, Inc 15.21 Changes or modifications not expressly approved by the Relief Technologies, Inc hanges or modifications not expressly approved by the Relief Technologies, Inc. could void the user's authority to operate the equipment. void the user's authority to operate the equipment. 15.105 This equipment has been tested and found to comply with the limits for a Class B digital This equipment has been tested and found to comply with the limits for a Class B digital This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable These limits are designed to provide reasonable protection against harmful interference in a residential installation. protection against harmful interference in a residential installation. This equipment generates, This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with uses and can radiate radio frequency energy and, if not installed and used in accordance with uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no the instructions, may cause harmful interf However, there is no guarantee that interference will not occur in a particular installation. If this equipment does guarantee that interference will not oc If this equipment does cause harmful interference to radio or television reception, which can be determined by turning cause harmful interference to radio or television reception, which can be determined by turning cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or the equipment off and on, the user is encouraged to try to correct the interference by one or the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Operation is subject to the following this device must Reorient or relocate the receiving antenna relocate the receiving antenna Increase the separation between the equipment and receiver Increase the separation between the equipment and receiver Relief Technologies | 2325 3rd St, Suite 204
| 2325 3rd St, Suite 204: San Francisco : California : 94107 ifornia : 94107 Connect the equipment into an outlet on a circuit different from that to which the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienc t the dealer or an experienced radio/TV technician for help This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, exempt transmitter(s)/receiver(s) that comply with Innovation, exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to Science and Economic Development Canadas licence exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference. 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired 2. This device must accept any interference, including interference that may cause undesired 2. This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
1. Lappareil ne doit pas produire de brouillage;
1. Lappareil ne doit pas produire de brouillage;
2. Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est t accepter tout brouillage radiolectrique subi, mme si le brouillage est t accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement susceptible den compromettre le fonctionnement Relief Technologies | 2325 3rd St, Suite 204
| 2325 3rd St, Suite 204: San Francisco : California : 94107 ifornia : 94107