FCC ID: 2AEUPBHALP031 Video Doorbell Pro 2

 

Important

Product

Information

SAFETY INFORMATION: FAILURE TO FOLLOW THESE

SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC

SHOCK, OR OTHER INJURY OR DAMAGE.

Your device can withstand outdoor use and has been tested

to withstand water projected through a 6.3mm nozzle at a

volume of 12.5 liters per minute and a pressure of 30 kPa at

a distance of 3 meters for at least 3 minutes. However, your

device is not intended for underwater use. To protect against

electric shock, do not intentionally submerge or immerse

your device, battery, or adapter (not included) in water or

expose your device or adapter to other liquids. Do not spill

any food or beverages on your device, battery, or adapter.

Do not attempt to clean or polish your device, battery, or

adapter with or expose your device, battery, or adapter to

oil, lotion, or other abrasive substances. Do not expose your

device, battery, or adapter to salt water or other conductive

liquids. Do not expose your device, battery, or adapter to

pressurized water, high velocity water, or extremely humid

conditions (such as a steam room). If your device, battery, or

adapter gets wet, carefully unplug all cables without getting

your hands wet and wait for it to dry completely before plug-

ging it in again. Do not attempt to dry your device, battery,

or adapter with an external heat source, such as a micro-

wave oven or a hair dryer. To avoid risk of electric shock, do

not touch your device, battery, or adapter or any wires con-

nected to your device during a lightning storm while your

device, battery, or adapter is plugged in. If your device, bat-

tery, or adapter appears to be damaged, discontinue use

immediately.

Users are required to use a power supply that complies with

PS2 or L.P.S. certification and approval. Use only accessories

supplied with your device, or specifically marketed for use

with your device, to power your device. Use of third-party

accessories may impact your device’s performance. In lim-

ited circumstances, use of third-party accessories may void

your device’s limited warranty. In addition, use of incompati-

ble third party accessories may cause damage to your device

or the third-party accessory. Read all safety instructions for

any accessories before using with your device.

Protect the device from direct sunlight. Install the device at

dry locations and protect it against rain and humidity. The

device may not get contact to salt water or other conductive

liquids. The device must be charged only within a building

in a dry state.

SAFELY CONNECTING YOUR RING VIDEO DOORBELL

PRO 2 TO YOUR HOME’S ELECTRICAL WIRING

If you install the Ring Video Doorbell Pro 2 where a doorbell

is already in use and you connect the Ring Video Doorbell

Pro 2 to your home’s doorbell electrical wiring, you must turn

off the existing doorbell’s power source at your home’s cir-

cuit breaker or fuse and test that the power is off BEFORE

removing the existing doorbell, installing the Ring Video

Doorbell Pro 2, or touching electrical wires. Failure to turn

off circuit breaker or fuse so could result in FIRE, ELECTRIC

SHOCK, or OTHER INJURY or DAMAGE.

More than one disconnect switch may be required to turn

off the equipment before servicing.

To test whether you have successfully de-energized your

existing doorbell’s power source, press your doorbell sev-

eral times to confirm that the power is off.

If the electrical wiring in your home does not resemble any

of the diagrams or instructions provided with Ring Video

Doorbell Pro 2, if you encounter damaged or unsafe wiring,

or if you are unsure or uncomfortable in performing this

installation or handling electrical wiring, please consult a

qualified electrician in your area.

Only use accessories & power sources with L.P.S. or PS2 cer-

tification that are recommended by the manufacturer. Use

of third-party accessories may lead to damage to your Ring

Video Doorbell Pro 2 or the accessory and may cause fire,

electric shock, or injury.

Product Specifications

Device Name: Video Doorbell Pro 2

Model Number: 5AT2S2

Electrical Rating: 16–24 VAC, 40VA max, 50/60Hz

Temperature Rating: -5°F to 120°F (-20°C to 50°C)

RECYCLING YOUR DEVICE PROPERLY

In some areas, the disposal of certain electronic devices

is regulated. Make sure you dispose of, or recycle, your

device in accordance with your local laws and regula-

tions. For information about recycling your device, go to

amazon.com/devicesupport.

Terms of Service and Warranty

By purchasing or using the product, you agree to the Terms

of Service found at ring.com/terms

For information on our warranty, theft protection, and Ring

Protect Plans, see ring.com/legal

For Consumers in Canada

This device contains licence-exempt transmitter(s)/receiv-

er(s) that comply with Innovation, Science and Economic

Development Canada’s licence-exempt RSS(s). Operation

is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including

interference that may cause undesired operation

of the device.

Information Regarding Exposure

to Radio Frequency Energy

This equipment complies with IC RSS-102 RF exposure limits

set forth for an uncontrolled environment.

Radio Frequency Compliance

In order to protect human health, this device meets the

thresholds for exposure of the general public to electro-

magnetic fields according to Council Recommendation

1999/519/EC.

This transmitter must not be co-located or operating in

conjunction with any other antenna or transmitter. This

equipment should be installed and operated with a min-

imum distance of 20 centimeters between the radiator

and your body.

For Consumers in the USA

This device complies with Part 15 of the FCC Rules. Opera-

tion is subject to the following two conditions: (1) this device

may not cause harmful interference, and (2) this device must

accept any interference received, including interference that

may cause undesired operation.

NOTE: This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a resi-

dential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used

in accordance with the instructions, may cause harmful inter-

ference to radio communications.

However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference

by one or more of the following measures:

• Reorient or relocate the receiving antenna.

•

Increase the separation between

the equipment and receiver.

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

Pursuant to Section 15.21 of the FCC rules, changes or mod-

ifications to a Product by the user that are not expressly

approved by the party responsible for compliance could

void the user’s authority to operate the equipment.

The device meets the FCC Radio Frequency Emission Guide-

lines. Information on the product is on file with the FCC and

can be found by inputting such Product’s FCC ID (which can

be found on the device) into the FCC ID Search form avail-

able at fcc.gov/oet/ea/fccid.

The party responsible for FCC compliance is:

Ring LLC, 1523 26th St, Santa Monica, CA USA, 90404

FCC Radiation Exposure Statement

This device complies with FCC radiation exposure limits set

forth for an uncontrolled environment and it also complies

with Part 15 of the FCC RF Rules. This equipment must be

installed and operated in accordance with provided instruc-

tions and the antenna(s) used for this transmitter must be

installed to provide a separation distance of at least 20 cm

from all persons and must not be co-located or operat-

ing in conjunction with any other antenna or transmitter.

End-users and installers must be provided with antenna

installation instructions and consider removing the no-col-

location statement.

Ring LLC 1523 26th St. Santa Monica, CA 90404 USA

© 2020 Ring LLC or its affiliates.

Ring and all related marks are trademarks

of Ring LLC or its affiliates.

22-002739-01



 

 

User Guide

Doorbell Pro 2

A

B

C

D

Included installation hardware.

Download the Ring App.

Bag

Hardware

(2) 1-3/8" Long Mounting Screws

(2) Wall Anchors

The Ring App walks you through

setting up and managing your

Ring Doorbell.

Search for “Ring” in one of the app

stores below, or visit ring.com/app

(2) 3/16" Security Screws

Set up your Ring Doorbell.

(2) 5/8" Short Mounting Screws

(2) Wire Nuts

(2) Wire Extenders

(1) Alt Pro Power Kit Cables

Don’t have an existing doorbell?

You can power your Doorbell Pro 2

directly using our Plug-in Adapter. Visit

ring.com/accessories to learn more.

In the Ring app, select

Set Up a Device and follow

the in-app instructions.

Find your doorbell chime.

Your Doorbell Pro 2 is designed

to replace an existing doorbell

button, and gets its power from

the doorbell system.

Ring your existing doorbell and

listen for the chime. If it rings, we

know your existing doorbell

system is working.

Follow the sound to find your

chime and make a mental note

of the location. We’ll return to

your chime soon.

2

3

Turn off power at the breaker.

Grab the included Pro Power Kit.

This is essential to keeping you and

your new Ring Doorbell safe.

If you’re not sure which breaker

controls your doorbell chime, turn

off the master breaker for your

home, or contact an electrician.

The Pro Power Kit ensures that your

Ring Doorbell gets the power it

needs, and must be installed before

you install your Ring Doorbell.

Your Ring Doorbell is compatible

with doorbell systems supplying

16–24 volts AC at 50 or 60Hz, 40VA

max. The AC connector is the class

2 energy source.

CAUTION!

You’ll be working with electrical

wires during the install process.

If you are uncomfortable or

inexperienced with doing so,

consult with a licensed electrician.

If you have an existing Pro Power Kit

already installed, you must use the new

one included with your new doorbell.

4

5

Remove the cover from your

doorbell chime.

After you’ve turned off power at

the breaker, remove the cover from

your chime and set it aside for now.

Loosen the “Front” and “Trans”

terminal screws.

Make sure to keep the existing

doorbell wires in place.

Connect the Pro Power Kit wires.

Connect one wire from the Pro

Power Kit to the “Front” terminal,

and the other to the “Trans”

terminal. It doesn’t matter which

wire you connect to which terminal.

Then re-tighten the terminal screws.

Position the Pro Power Kit

and replace the cover.

Place it within your internal

doorbell, away from any

moving parts.

6

7

Uninstall your existing

doorbell button.

Install the included Corner Mount.

(optional)

Remove your doorbell from the

wall. Disconnect the wires. Make

sure they don’t fall back inside your

wall so you can access them later.

Remove the faceplate.

Grasp the bottom of the faceplate

and pull to remove.

The Corner Mount can angle your

Ring Doorbell to improve motion

detection and provide a better view.

Mark two mounting holes on your

wall through the slots on your

Corner Mount (fig 1).

If you are replacing a Ring Doorbell,

align the two small screw holes with

two of the existing holes in your

wall (fig 2).

(Skip to page 15 if you don’t plan

on using the Corner Mount.)

8

9

fig. 1

fig. 2

Install the anchors.

(optional)

On stucco, brick, or concrete, use

a 1/4" masonry bit to drill holes in

your wall, then insert the included

wall anchors.

(If you’re installing on wood or

siding, you can skip this step.)

Screw in the Corner Mount.

Using the long mounting screws,

secure the Corner Mount to the wall

through the slots (fig. 3).

If you’re re-using existing holes,

secure it with the adjacent screw

holes (fig. 4).

fig. 3

fig. 4

1-3/8" Long

mounting

screw

5/8" Short

mounting

screw

DO NOT USE any screw other than the

included long mounting screws when

securing your Ring Doorbell.

3/16"

Security

screw

10

11

Connect the doorbell wires.

Loop one doorbell wire around

each of the screw terminals on the

rear of your Ring Doorbell then

tighten the terminals to secure.

If your doorbell wires are too

short to reach your new Ring

Doorbell, you can attach the

included wire extenders using

the included wire nuts.

Mount your Ring Doorbell

to the Corner Mount.

Secure your Ring Doorbell to

the Corner Mount with the two

included short mounting screws.

Be sure to feed any excess wiring

back into the wall first. If you

used the wire nuts, push them

through the hole as well.

Once you’re done, skip

ahead to page 19.

12

13

Mark the screw holes.

DO NOT USE any screw other than the

included short mounting screws when

securing your Ring Doorbell.

Using your Ring Doorbell as a

template, mark the location of the

two mounting holes on your wall.

1-3/8" Long

mounting

screw

5/8" Short

mounting

screw

3/16"

Security

screw

14

15

Install the anchors.

(optional)

On stucco, brick, or concrete, use

a 1/4" masonry bit to drill holes in

your wall, then insert the included

wall anchors.

(If you’re installing on wood or

siding, you can skip this step.)

Connect the doorbell wires.

Loop one doorbell wire around

each of the screw terminals on the

rear of your Ring Doorbell then

tighten the terminals to secure.

If your doorbell wires are too

short to reach your new Ring

Doorbell, you can attach the

included wire extenders using

the included wire nuts.

16

17

Screw in your Ring Doorbell.

Restore power at the breaker.

It may take a moment for your

Ring Doorbell to power on.

You’ll know it’s ready once it

lights up and speaks to you.

Mount your Ring Doorbell

with the two included long

mounting screws.

Be sure to feed any excess wiring

back into the wall first. If you

used the wire nuts, push them

through the hole as well.

DO NOT USE any screw other than the

included long mounting screws when

securing your Ring Doorbell.

1-3/8" Long

mounting

screw

5/8" Short

mounting

screw

3/16"

Security

screw

18

19

Secure your Ring Doorbell.

Re-attach the faceplate, then use

the included screwdriver to drive

the small security screw into the

bottom of your Ring Doorbell.

CAUTION!

If you use the wrong screws to secure the

Video Doorbell, you could damage the

battery during installation, create a fire

hazard, and be seriously injured.

Review, share

and download.

Your new device comes with a free

30-day trial of Ring Protect video

recording service.

To continue your subscription

and save your videos, please visit

ring.com/protect-plans

3/16"

Security

screw

1-3/8" Long

mounting

screw

5/8" Short

mounting

screw

20

For additional help, visit

ring.com/help

Or give us a call:

US 1 800 656 1918

Canada 1 855 300 7289

Worldwide +1 310 929 7085

For a list of all our customer

support numbers, visit

ring.com/callus

What is Ring Protect?

Ring Protect is a subscription

service that stores videos

from your Ring devices.

Why do I want it?

Ring lets you interact with visitors

and monitor your property in

real time, while Ring Protect

allows you to review and share

those videos anytime.

How much does it cost?

Ring Protect Basic covers

one Ring device for $3 USD/

month or $30 USD/year.*

Ring Protect Plus covers all

Ring devices at one property,

and costs $10 USD/month

or $100 USD/year.**

How do I sign up?

Simply log into your Ring account

at ring.com/protect-plans, and

follow the on-screen instructions.

For information on our warranty, theft protection,

and Ring Protect Plans, see ring.com/legal

© 2020 Ring LLC or its affiliates.

*$5 CAD per month or $50 CAD per year

Ring and all related marks are trademarks

**$15 CAD per month or $150 CAD per year

of Ring LLC or its affiliates.

XX-XXXXXX-XX



 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ring, Singel 542, 1017 AZ Amsterdam, The Netherlands Video Doorbell Pro 2 Model: 5AT2S2 Power Input: 16-24VAC or 24VDC IC: 20271-BHALP031 FCC ID: 2AEUPBHALP031 ASSEMBLED IN CHINA DSN:

XXXXXXXXXXXXXXXX MAC Address:

12:A3:4B:56:7C:8D

 

 

 

 

 

 

Ring LLC 1523 26th Street,Santa Monica,California,United States 90404 Tel: 8006561918 ; Fax: 3102272217 Date: February 2, 2021 Power of Attorney To whom it may concern, Please be notified that I, Carro Hsieh, have designated Jim Tsai in Sporton International Inc. as the person being responsible for this project and to sign the form 731 and other documentation. Any and all acts carried out by Jim Tsai in Sporton International Inc., on the matters of relating to all processes required in the FCC approval and any communication needed with the national authority, shall have the same legal authority as acts on our own behalf. We further certifies that neither the applicant nor any party to this application, as defined in 47 CFR Ch. 1.2002 (b), is subject to a denial to Federal benefits, that include FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1998, 21 U.S.C 862. This authorization is limited to the product of as following:

FCC ID: 2AEUPBHALP031 If you have any acknowledgement and response, please send it to Sporton International Inc. Should you have any questions or comments regarding this matter, please have my best attention. directly. Sincerely yours, Contact: Carro Hsieh Email: carro.hsieh@ring.com ____