JUNE 2022 W A L L C H A R G E R Installation Guide PRODUCT NUMBER PT00057325 2021-2022 Rivian Automotive, LLC. All rights reserved. All information in this document and all Rivian software is subject to copyright and other intellectual property rights of Rivian Automotive, LLC, its affiliates, or its licensors. This material may not be modified, reproduced, or copied, in whole or in part, without the prior written permission of Rivian Automotive, LLC, its affiliates, or its licensors. Unless indicated otherwise, all trademarks are owned and registered by Rivian Automotive, LLC, its affiliates, or its licensors in the United States and/or other countries. Please visit https://www.rivian.com/legal/brand for Rivian's trademarks and service marks. Software embedded or accessed by the vehicle may utilize open source software. Please visit https://www.rivian.com/legal/open-source for more information. Contents Important Safety Instructions SAVE THESE INSTRUCTIONS Precautions Safety Symbols on Hardware Labels Introduction Identify Parts Tools Remove the Faceplate Installation Select an Installation Location Attach the Mounting Plate Attach the WallCharger to the Mounting Plate Set the Operating Current Connect Conductors Install the Faceplate Wrap and Dock the Cable Connect to Wi-Fi What You Need Connect to the Wall Charger Light Bar States Troubleshooting Power Off the WallCharger Remove the WallCharger Specifications Supplemental Information for Electrical Service Wiring 240V Split-Phase System FCC Interference Statement RF Exposure Information Industry Canada Statement Radiation Exposure Statement Dclaration d'exposition aux radiations 3 3 3 7 8 8 9 9 11 11 12 14 17 18 19 20 21 21 22 23 24 25 26 28 29 29 30 30 31 31 31 Customer Service 33 Important Safety Instructions SAVE THESE INSTRUCTIONS DANGER Read all the instructions before installing the Rivian WallCharger. Follow the safety instructions and warnings in this guide when installing the WallCharger. Failure to do so may result in fire, electrical shock, serious injury, or death. PRECAUTIONS The following safety symbols are used in this document. DANGER Risk of electric shock DANGER Risk of personal injury CAUTION Risk of damage to equipment Risk of Electrical Shock DANGER l Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the product is properly grounded. l Do not touch live electrical parts. Incorrect connections may cause electric shock. 3 l No user serviceable parts inside. Refer servicing to qualified service personnel. l Do not put fingers into the coupler. l Do not use this equipment if the flexible power cord or cable is frayed, has broken insulation, or any other signs of damage. l Do not use this equipment if the enclosure or the coupler is broken, cracked, open, or shows any other indication of damage. l Do not allow unsupervised children in the area during installation of the WallCharger. l Before connecting the WallCharger to a power supply, check that the power supply voltage and current rating corresponds with the power supply details shown on the product ratinglabel. l Use appropriate protection when connecting to a main switchboard. l Ground the WallCharger through a permanent wiring system using the equipment grounding conductor. l To reduce the risk of fire, connect only to a circuit provided with no more than 60 amperes maximum branch circuit over-current protection in accordance with the National Electrical Code, ANSI/NFPA 70, and the Canadian Electrical Code, Part I, C22.2. l When a breaker smaller than 60 amperes is used, ensure that the conductor sizes used comply with the minimum sizes prescribed by national and local electrical codes and standards. 4 Risk of Personal Injury DANGER l Disconnect the power supply before installing or repairing the WallCharger. Failure to do so may result in physical injury or damage to the power supply system and the WallCharger. l Keep any packing materials away from children. These materials are a potential source of danger, and can cause suffocation. l Only a licensed electrician should perform this installation in accordance with the provisions of national electrical codes and standards. 5 Risk of Damage to Equipment CAUTION l Use anti-static gloves, wrist bands connected to ground, and insulated tools for installation and removal of the faceplate. l Do not operate this equipment in temperatures outside its operating range of -30C to +50C (-22F to +122F). l Store this equipment in a clean dry location between -40C and +80C (-40F to +176F). l Do not use extender cables to increase the length of the charging cable. l If this unit is installed outdoors, the components and fittings must be rated for outdoor installation. The outlet must be installed properly to maintain the proper NEMA rating of the enclosure. l Avoid direct hand contact with components on the networkboard. l For storage/shipping of the front panel or network board, use a bubble wrap bag with ESD (electrostatic discharge) protection. l Rivian does not recommend using a GFCI breaker since the WallCharger has charging circuit interrupting device
(CCID20) protection. Using a GFCI breaker in the panel can cause nuisance tripping. If local codes require a GFCI breaker for plug-in installation, Rivian recommends a hardwire installation. 6 SAFETY SYMBOLS ON HARDWARE LABELS The following safety symbols may appear on labels located on hardware used in this installation. Risk of Electric Shock Danger Phase Equipment Ground Instruction Manual ULLogo 7 Introduction This document provides installation instructions for the Rivian WallCharger. It also includes instructions on how to connect the WallCharger to WiFi and to a Rivian account. Identify Parts 1. WallCharger 2. Mounting plate 3. Four T20 anchor screws (to attach the mounting plate to a wall) 4. Two 13 mm M4 Phillips screws (to attach the charger to the mounting plate) 5. T20 Security bit 8 Tools Required
#2 Phillips screwdriver Optional Hole saw Security T20 Torx screwdriver Stud finder Flathead screwdriver, 7/32 in width Level Adjustable torque screwdriver, 10in-lb to 40 in-lb Multimeter Remove the Faceplate CAUTION l Use anti-static gloves, wrist bands connected to ground, and insulated tools for installation and removal of the faceplate. l Avoid direct hand contact with components on the networkboard. 9 1. Remove the two Security T20 Torx screws on the bottom of the WallCharger. 2. Push the faceplate up and remove it. 10 Installation SELECT AN INSTALLATION LOCATION CAUTION l For indoor installations, install the WallCharger at least 18 in
(45.7 cm) from the ground to bottom ofcharger. l For outdoor installations, install the WallCharger at least 24 in
(61 cm) from the ground to bottom ofcharger. For ease of use, install the WallCharger around chest height, within easy cable reach of the vehicle charge port, and with at least 12 in (30.5 cm) ofclearance on the right side to accommodate coupler docking and cablemanagement. Item Description 1 At least 12 in (30.5 cm) 11 ATTACH THE MOUNTING PLATE NOTE l Feed conduit only from the bottom when mounting the WallCharger at an outdoor site. l When installing on a concrete wall, select a fastener suitable for installation on concrete or stucco. Do not use the T20 fasteners provided with the product. To a Concrete Wall 1. With the flat side of the mounting plate against the wall, and the large hole positioned in the lower-left, installa fastener in each of the four locationsshown. 2. Use a level to confirm the plate is level. 3. Tighten the screws to secure the mounting plate to the wall. Ensure that both the screw and the wall are not damaged during installation. 12 To a Finished Wall Supported by Wooden Studs 1. Use a stud finder to locate the stud(s). 2. With the flat side of the mounting plate against the stud, and the large hole positioned in the lower-left, install the T20 screws in the locations shown. l For a vertical stud, install a screw in each of the three center holes. l For a horizontal stud:
a. Select a location where the horizontal and vertical studs meet. b. Place the three holes in the upper third of the mounting plate against the horizontal stud and the three holes down the center of the mounting plate against the vertical stud. c. d. Install a screw in each of the two outer holes in the upper third of the mounting plate. Install a third screw in the lower center location of the mountingplate. Vertical Stud Installation Horizontal Stud Installation 3. Tighten the screws in order to attach the mounting plate to the wall. Ensure that both the screw and the wall are not damaged duringinstallation. 13 ATTACH THE WALLCHARGER TO THE MOUNTING PLATE 1. Determine which wire entry point to use in the WallChargerrear or bottomand remove the cover. l For indoor installations where wire will run inside the wall, turn the rear wire entry cover counterclockwise to release it from the WallCharger. 14 l For outdoor installations or indoor installations on concrete, knock out the 1 in (2.5 cm) or 1/2 in (1.3 cm) wire entry cover on the bottom of the WallCharger. Remove the knock-out debris from the interior of the WallCharger. Item Description 1 2 1 in (2.5 cm) 1/2 in (1.3 cm) 15 2. Hang the WallCharger on the installed mounting plate. 3. Use a #2 Phillips screwdriver to install the two 13 mm M4 screws through the interior of the WallCharger into the mounting plate. 4. Torque each screw to 12 in-lb (1.36 Nm). 16 SET THE OPERATING CURRENT Configure the dip switches to set the operating current. Current Circuit Breaker Specification Typical Conductor Specification*
Dip Switch 1 2 3 Figure 6 A 7.5 A 12-14 AWG OFF OFF OFF 12 A 15 A 12-14 AWG OFF OFF ON 16 A 20 A 12-10 AWG OFF ON OFF 20 A 25 A 10 AWG OFF ON ON 24 A 30 A 10 AWG ON OFF OFF 32 A 40 A 8 AWG ON OFF ON 40 A 50 A 8 AWG ON ON OFF 48 A
(default) 60 A 6 AWG ON ON ON
* Use only copper conductors. These typical conductor sizes are based on the 90C column in the National Electrical Code. 17 CONNECT CONDUCTORS Consult a licensed electrician to select a conductor size appropriate to the breaker size and to the maximum current set. 1. Depending on the type of installation, thread conduit or conductor fittings into the rear (1) or bottom (2) entry point in the WallCharger. Ensure that the fittings are rated for the type and size of conductor used. 2. Strip the ends of the conductors 7/16 in. 3. Fully insert the conductors into the corresponding terminals (L1, Ground, L2). DANGER Do not overtighten the terminals. 4. Torque each terminal to 10.6 in-lb (1.2 Nm). 5. After energizing the charger, use a multimeter to test the voltages on the input terminal. 18 INSTALL THE FACEPLATE CAUTION l Use anti-static gloves, wrist bands connected to ground, and insulated tools for installation and removal of the faceplate. l Avoid direct hand contact with components on the networkboard. l Do not connect the cable if the charger is energized. Damage to the charger canoccur. 1. Position the faceplate near the front of the WallCharger. 2. Reconnect the cable from the WallCharger to the network board on the interior of the faceplate. 3. Slide the faceplate down onto the WallCharger. 4. Install the two Security T20 Torx screws. 5. Torque each Security T20 Torx screw to 12 in-lb (1.36 Nm). 19 WRAP AND DOCK THE CABLE Wrap the cable loosely around the WallCharger and store the coupler in the dock on the side. 20 Connect to Wi-Fi After installing the Wall Charger, connect it to your local Wi-Fi network and add it to your Rivian account. Doing this provides you with the ability to view charging status and allows the Wall Chargerto:
l Receive automatic firmware updates l Communicate helpful troubleshooting information directly to Rivian Customer Service WHAT YOU NEED To connect the Wall Charger to Wi-Fi, you will need the following:
l Mobile phone l Rivian app downloaded and installed from the App Store or on GooglePlay l Rivian account l Stable 2.4 GHz Wi-Fi network within range of the Wall Charger NOTES l If the Wall Charger is located outside the range of the Wi-Fi signal, relocate the Wi-Fi modem or router within range or use a network extender. l The Wall Charger may experience connection issues with certain wireless routers that blend 2.4 GHz and 5 GHz frequencies. Check your router settings to ensure 2.4 GHz is available. If you encounter a problem, contact Rivian. 21 CONNECT TO THE WALL CHARGER To connect to the Wall Charger, follow these steps:
1. Open the Rivian app on your phone. 2. Log in with your Rivian account name and password. 3. Open the Account menu and choose Add gear. 4. Choose Wall Charger. 5. Follow the instructions in the Rivian app to set up the Wall Charger and complete the connection process. NOTES l When the Rivian app instructs you to use the circuit breaker to turn the Wall Charger off and then on again, it may take up to 2 minutes for the Wall Charger to be discovered over Bluetooth. Bluetooth will time out at the Wall Charger after a period of inactivity. l You can associate the Wall Charger with only one Rivian account. 22 Light Bar States Light Bar State Indication White Solid End of charge session after unplugging from vehicle White Pulsing Initializing White(center lightonly) Pulsing Ready Green Green Blue Blue Blue Red Red Pulsing Charging Solid Solid Fast pulsing Slow pulsing Charging complete Waiting to charge Bluetooth communicating Over-the-air (OTA) software update in progress Pulsing Error (see Troubleshooting (page 24)) Solid Error (contact Rivian (page 33)) 23 Troubleshooting If the WallCharger light is pulsing red:
1. Unplug the charger from the vehicle. 2. Switch power off and then on again at the circuitbreaker. 3. Allow the WallCharger to boot up. If the WallCharger light is solid red:
1. Switch power off and then on again at the circuit breaker. 2. If this does not solve the issue, switch the power off again at the circuitbreaker. 3. Remove the faceplate from the WallCharger (page 19). 4. Confirm the dip switch configuration matches the installed circuit breaker. 5. Install the faceplate, making sure to reconnect the cable to the network board (page 19). 6. Switch power on at the circuit breaker. If the problem persists, contact Rivian (page 33). 24 Power Off the WallCharger DANGER Disconnect the power supply before removing or performing any maintenance on the WallCharger. Failure to do so may result in physical injury or damage to the power supply system and the WallCharger. 1. Open the breaker or disconnect immediately upstream of the WallCharger. 2. Apply Lock Out/Tag Out. 3. Verify absence of voltage. 25 Remove the WallCharger 1. Power off the WallCharger (page 25). 2. Remove the faceplate from the WallCharger (page 9). 3. Use a voltage meter to confirm zero voltage at the terminals before proceeding. 4. Use a 7/32 in flat head screwdriver to loosen each of the three terminals
(L1, Ground, and L2), and remove the conductors from the terminals. 5. Carefully remove the conduit and fittings from the WallCharger. 6. Remove the two #2 Phillips screws attaching the WallCharger to the mounting plate. 26 7. Lift the WallCharger off of the mounting plate. 8. Install the faceplate on the WallCharger (page 19). 27 Specifications Specification Description Voltage 208/240 VAC (-20% +15%), single-phase Frequency 60 Hz Charging connector SAE J1772 Charging cable length 25 ft (7.6 m) Wi-Fi Network band Real-time clock Ethernet Bluetooth IEEE 802.11 b/g/n 2.4 GHz Yes (7 days) 10/100BASE-T Supports Bluetooth 5.0 Data protocol OCPP 1.6; ISO 15118 capable Metering accuracy Embedded 1%
Operating temperature
-22F to 122F (-30C to 50C) Storage temperature
-40F to 176F (-40C to 80C) Wiring type Hard-wired Acceptable conductor sizes
#14 to #6 AWG copper only
(#6AWG required for full 48 A continuous current) 28 Specification Description Operating current 6 A, 12 A, 16 A, 20 A, 24 A, 32 A, 40 A, 48 A (default, maximum) Ground fault circuit interrupter
(GFCI) CCID 20 - EVSE will interrupt charging if leakage exceeds 20 mA IP performance NEMA Type 3R Impact resistance IK8 Dimensions Weight Certification UL file number Product number Height: 16.3 in (41.4 cm) Width: 7.3 in (18.5 cm) Depth: 5.8 in (14.7 cm) 24.25 lb (11 kg) including 25 ft cable UL 1998/2231/2594; FCC Part 15B E520745 PT00057325 Supplemental Information for Electrical Service Wiring 240V SPLIT-PHASE SYSTEM 29 Federal Communication Commission Interference Statement This equipment complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This equipment may not cause harmful interference, and (2) this equipment must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna. l Increase the separation between the equipment and receiver. l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. l Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not covered in this Guide must be approved in writing by the manufacturers Regulatory Engineering Department. Changes or modifications made without written approval may void the users authority to operate this equipment. RF EXPOSURE INFORMATION This device has been tested and meets applicable limits for Radio Frequency
(RF) exposure. Keep a minimum distance of 8 in (20 cm) between you and the WallCharger while installing or operating it. 30 Industry Canada Statement This equipment complies with ISEDs license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this equipment must accept any interference received, including interference that may cause undesired operation. Le prsent appareil est conforme aux CNR d ISED applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage prjudiciable, et
(2) ce dispositif doit accepter tout brouillage reu, y compris un brouillage susceptible de provoquer un fonctionnement indsirable. RADIATION EXPOSURE STATEMENT This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with greater than 20 cm between the radiator and your body. DCLARATION D'EXPOSITION AUX RADIATIONS Cet quipement est conforme aux limites d'exposition aux rayonnements ISED tablies pour un environnement non contrl. Cet quipement doit tre install et utilis plus de 20 cm entre le radiateur et votre corps. 31 Page left intentionally blank. 32 Still need help? Connect with us. Customer Service Call (888) RIVIAN1 / (888) 748-4261 customerservice@rivian.com rivian.com Support Center and Chat