RTX8200 Location Gateway Technical Reference Document Version 1.0 May-2018 RTX A/S, Denmark RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 1 | P a g e Trademarks RTX and the combinations of its logo thereof are trademarks of RTX A/S, Denmark. Other product names used in this publication are for identification purposes and maybe the trademarks of their respective companies. Disclaimer The contents of this document are provided about RTX products. RTX makes no representations with respect to completeness or accuracy of the contents of this publication and reserves the right to make changes to product descriptions, usage, etc., at any time without notice. No license, whether express, implied, to any intellectual property rights are granted by this publication Confidentiality This document should be regarded as confidential, unauthorized copying is not allowed Sep-2018 RTX A/S, Denmark, All rights reserved http://www.rtx.dk RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 2 | P a g e INDEX RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 3 | P a g e 1 About This Document This document describes the configuration, customization, management, operation, maintenance and troubleshooting of the RTX8200 Location Gateway in RTX generic mode. For customer, specific modes refer to specific customer agreements, which describe the software operational deviations from this document. 1.1 Audience Who should read this guide? First, this guide is intended for networking professionals responsible for designing and implementing RTX based enterprise networks. Second, network administrators and IT support personnel that need to install, configure, maintain, and monitor elements in a live SME VoIP network will find this document helpful. Furthermore, anyone who wishes to gain knowledge on fundamental features in the Beatus system can also benefit from this material. 1.2 When Should I Read This Guide Read this guide before you install the core network devices of VoIP SME System and when you are ready to setup or configure SIP server, NAT aware router, advanced VLAN settings, base stations, and Location Gateways in a multi cell setup. This manual will enable you to set up and connect your RTX8200 Location Gateway in a Multi Cell system. 1.3 Important Assumptions This document was written with the following assumptions in mind:
You understand network deployment in general You have working knowledge of basic TCP/IP/SIP protocols, Network Address Translation, etc... A proper site survey has been performed, and the administrator have access to these plans 1.4 Whats Inside This Guide We summarize the contents of this document in the table below:
WHERE IS IT?
CHAPTER 2 CHAPTER 3 CHAPTER 4 CHAPTER 5 CONTENT TBD TBD TBD TBD PURPOSE TBD TBD TBD TBD RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 4 | P a g e 1.5 Whats Not in This guide This guide provides overview on, how-to configure RTX8200 Location Gateway to an RTX Generic System. It is not intended as a comprehensive reference to all detail and specific steps on how to configure other vendor specific components/devices needed to make the SME VoIP System functional. For such a reference to vendor specific devices, please contact the respective vendor for documentation. Configuration on specific Alarm/Messaging servers are not included in this guide. 1.6 Abbreviations For this document, the following abbreviations hold:
DHCP:
DNS:
HTTP(S):
(T)FTP:
IOS:
PCMA:
PCMU:
PoE:
RTP:
RPORT:
SIP:
SME:
VLAN:
TOS:
URL:
UA:
Dynamic Host Configuration Protocol Domain Name Server Hyper Text Transfer Protocol (Secure)
(Trivial) File Transfer Protocol Internetworking Operating System A-law Pulse Code Modulation mu-law Pulse Code Modulation Power over Ethernet Real-time Transport Protocol Response Port (Refer to RFC3581 for details) Session Initiation Protocol Small and Medium scale Enterprise Virtual Local Access Network Type of Service (policy based routing) Uniform Resource Locator User Agent 1.7 References/Related Documentation RTX8430 Handset_Manual_Operations_v4.6 RTX8630 Handset_Manual_Operations_v4.6 RTX8631_Handset_Manual_Operations_v4.6 RTX8632_Handset_Manual_Operations_v4.6 RTX8633_Handset_Manual_Operations_v4.6 RTX8830_Handset_Manual_Operations_v4.6 How to Deploy SME VOIP System v1.4 Provisioning of SME VoIP System (23) 1.8 Document History REVISION 4.6 AUTHOR HDJ ISSUE DATE 01-04-2019 COMMENTS Updated to V460 Firmware RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 5 | P a g e 1.9 What is new What new features have been added. VERSION V460 FEATURE All new product 1.10 Documentation Feedback We always strive to produce the best and we also value your comments and suggestions about our documentation. If you have any comments about this guide, please enter them through the Feedback link on the RTX website. We will use your feedback to improve the documentation. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 6 | P a g e 2. Introduction System overview In a typical DECT telephony system, you have base station, repeaters and handsets, allowing the users to make/receive calls and messages. A typical setup could look like this:
Increasing demand for locating equipment, personal or pushing information to specific handset on a specific location, demands the system to know exactly where the device is located. This can be done be adding RTX8200 Location gateway devices to the DECT system. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 7 | P a g e Wireless Bands The bands supported in the SME VoIP are summarized as follows:
Frequency bands:
1880 1930 MHz (DECT) 1880 1900 MHz (10 carriers) Europe/ETSI 1910 1930 MHz (10 carriers) LATAM 1920 1930 MHz (5 carriers) US System Capacity (in Summary) SME network capacity of relevant components can be summarized as follows:
CAPACITY DESCRIPTION 4.000 MAX BASE STATION 16.000 MAX LOCATION GATEWAYS MAX TERMINALS (SELECT BETWEEN 6 HANDSETS AND 1 HEADSET MODELS 16.000 32.000 MAX ACTIVE CALLS (NARROW BAND) MAX ACTIVE CALLS (WIDE BAND) 16.000 RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 8 | P a g e Installation of Location Gateways After planning the network, installing the base stations, the Locations gateways must be added, therefore, we briefly describe how to install the location gateways. One important thing that must be decided before installing the location gateways is how to power them. Package Contents/Damage Inspection Before Package Is Opened:
Examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is a proof of mishandling prior to opening, you must report it to the relevant support center of the regional representative or operator. Contents of Package:
Make sure all relevant components are available in the package before proceeding to the next step. Every shipped base unit package/box contains the following items:
Location Gateway Please only use screws and actors with the following dimensions. Screws: 30,7 mm (L), 2,6 mm (W) Actors: 24,8 mm (L), 5,8 mm (W) Damage Inspection:
The following are the recommended procedure for you to use for inspection:
1. Examine all relevant components for damage. 2. Make a defective on arrival DOA report or RMA to the operator. Do not move the shipping carton until the operator has examined it. If possible, send pictures of the damage. The operator/regional representative will initiate the necessary procedure to process this RMA. They will guide the network administrator on how to return the damaged package if necessary. If no damage is found, then unwrap all the components and dispose of empty package/carton(s) in accordance with country specific environmental regulations. 3. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 9 | P a g e RTX8200 Location Gateway Mechanics The Location Gateway front Vendor Logo How to insert batteries or PoE module To open the Location gateway, you need to use a screwdriver or other flat tool. Insert the screwdriver on the left side and press the small metal lock to open the Location gateway. Now insert the batteries (2xAA) or the PoE module. If using PoE module remember to remove the small piece of plastic covering the Ethernet plug. RTX8200 Location Gateway Tamper Alarm The RTX8200 Location Gateway is equipped with a tamper alarm, in case someone tries to tamper with the device. The tamper alarm allows the system admin to receive a warning if tampering is detected. Tampering alarm is activated if the front is removed. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 10 | P a g e RTX Location Gateway Reset feature It is possible to restart or reset the location gateway unit by pressing a knob under the front cover. Alternatively, it can be reset from the SME Configuration Interface. We do not recommend this; but unplugging and plugging the Ethernet cable back to the PoE port of the base station also resets the base unit. Installing the Location Gateway First determine the best location that will provide an optimal coverage taking account the construction of the building, architecture, and choice of building materials. Next, mount the Location Gateway on a wall or where ever you want it placed to provide the best coverage. RANGE TBD Mounting the Location Gateway. The RTX8200 Location gateway, can be mounted both horizontal in the ceiling and vertical on a wall. Before mounting the Location gateway, you need to determine if it is going to run in RX or TX mode, as you need to select the right radiation pattern. RX mode = Receiving Mode TX Mote = Transmit Mode RX Mode Receiver mode In receiver mode, the RTX8200 Location Gateway will react to external BTLE beacons and automatically send the location data using DECT to a centralized point. In short this allows to you to use small external BT Tags such as the RTX8210 for item tracking and DECT phones such as the RTX863x for personnel tracking. Like the case for transmitter mode, the external antennas can be deployed in high security areas. The downside for receiver mode is the added current consumption, which makes it necessary to use the RTX8200 Location Gateway with a power supply. Use case: Door installation:
For the door installation use case, RTX recommends two positions. Next to the door and just above the door, as shown on the illustration below. It should be noted that position 1 will be more reliable, since the tracked object will need to be further in the room for position 2 to detect the presence. The door opening in this case is 90 cm wide and 210 cm tall. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 11 | P a g e Position 1 - Gateway Settings In this example, the beamforming will be configured to steer left into the door opening and the attenuation is set to -
30 dB for detection only in the door. Position 2 - Gateway Settings In this example, the beamforming will be configured the center setting and the attenuation is set to -16 dB for reliable detection after tracked object has walked through the door. In this case the object needs to travel a meter inside the room. Table of settings:
SETTING ANTENNA ARRAY ATTENUATION EFFECTIVE RANGE POSITION 1 Left
-30 dB Less than a meter POSITION 2 Center
-16 dB 2-3 meters POSITION 3 Center
-16 dB 2-3 meters Use case: Room installation:
If the user wants to detect presence in a small room or office RTX recommends installing this in the top corner of a room. The power level should be adjusted according to the size of the room. We have provided a table with different room sizes and power settings. The Antenna direction should be set to center in all the cases. This is with the beacon in TX mode. The values given is measured inside a fully equipped office space, it is very likely that the user will have to tweak the values to fit their exact needs. Table of settings Antenna Array Attenuation Center 0 dB Center 8 dB RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential Center 16 dB Center 30 dB Center 38 dB Center 46 dB 12 | P a g e Room coverage xx m2 xx m2 xx m2 xx m2 xx m2 xx m2 Use case: Hallway installation:
In a hallway installation, it will be possible to track if equipment or personnel has moved past certain point in the hallway. Hallway installations can be challenging, since there often will a lot of reflections in the RF propagation. This can be omitted by adjusting the power accordingly. However, this will also change the effective range of the beacon. The following values have been tested in a concrete hallway with a width of 3 meters. The beam steering has been set to center for optimal performance Table of settings Antenna Array Attenuation Coverage Center 0 dB xx m Center 8 dB xx m Center 16 dB xx m Center 30 dB xx m Center 38 dB xx m Center 46 dB xx m External antenna In high security areas it might be a requirement, that the active device is hidden above the ceiling or behind a wall, such that it cannot be tampered with. In this scenario the external antenna version of RTX8200 can be used. The external antenna version needs professional installation. Obviously, the setup will be a bit more cumbersome, since RF cables are needed. The installation will also be highly dependent on what kind of antenna is used, however this also adds some flexibility to control the radiation pattern. The following use case will be based on a standard 2.4 GHz Dipole antenna. This creates an omnidirectional antenna if installed vertically, or a weakly directional antenna if placed horizontally. Generally, the sensitivity on the antennas will be higher than the internal antennas, since the RF path is shorter. So generally, the attenuation will have to be higher for the same range limitation. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 13 | P a g e Use case: Hallway installation (Above ceiling):
Again, the location gateway can be hidden, as the previous use case. But here the antennas are also hidden above the ceiling. The antennas are places horizontally, to make it a bit more directional. The settings used in this example will be very dependent on what kind of ceiling, but It will work as a starting point for the initial installation. Table of settings:
Antenna Array Attenuation Coverage Center 0 dB xx m Center 8 dB xx m Center 16 dB xx m Center 30 dB xx m Center 38 dB xx m Center 46 dB xx m In RX mode the Location gateway is not sending any beacons but detecting devices the transmit beacons e.g RTX Handsets. Images of Loaction gateway in RX mode. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 14 | P a g e In TX mode the Location gateway is transmitting beacons in the direction that is setup. When using the Location gateway in TX mode it is very important to select the right radiation pattern. The beam steering allows to control from which direction the gateway will receive/transmit beacons. A typical example could be enter/leaving detection in a doorway, such items or people can be tracked. The attenuation can be controlled in the following steps:
TX Attenuation RX Attenuation 0 dB 8 dB 16 dB 30 dB 38 dB 46 dB 0 dB 8 dB 16 dB The attenuation will affect the detection range in both TX and RX mode. This setting is very important and very variable depending on the type of building. We recommend that the user will start out with one of our pre-defined use cases and customize it to the specific building type. This setting can then be deployed across all units in the building. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 15 | P a g e TX Mode - Transmitter mode:
In transmitter mode, it is the RTX8200 Location Gateway that is the active beacon transmitter, and the receiver will be responsible for conveying the location data to a central point. This can be useful when you know all employees are carrying a phone that supports BTLE beacons. It also allows for a more stringent power setting and thus more precise tracking. However, the receiver sensitivity and antenna on the phones will play a large part in the measurement uncertainty. Another benefit of the TX mode is the long battery lifetime. Use case: Door installation:
For the door installation use case, RTX recommends two positions. Next to the door and just above the door, as shown on the illustration below. It should be noted that position 1 will be more reliable, since the tracked object will need to be further in the room for position 2 to detect the presence. The door opening in this case is 90 cm wide and 210 cm tall. Position 1 - Gateway Settings In this example, the beamforming will be configured to steer left into the door opening and the attenuation is set to -30 dB for detection only in the door. Position 2 - Gateway Settings In this example, the beamforming will be configured the center setting and the attenuation is set to -16 dB for reliable detection after tracked object has walked through the door. In this case the object needs to travel a meter inside the room. Setting Antenna Array Attenuation Effective range Position 1 Left
-30 dB Less than a meter Position 2 Center
-16 dB 2-3 meters Position 3 Center
-16 dB 2-3 meters RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 16 | P a g e Use case: Room installation:
If the user wants to detect presence in a small room or office RTX recommends installing this in the top corner of a room. The power level should be adjusted according to the size of the room. We have provided a table with different room sizes and power settings. The Antenna direction should be set to center in all the cases. This is with the beacon in TX mode. The values given is measured inside a fully equipped office space, it is very likely that the user will have to tweak the values to fit their exact needs. Table of settings Antenna Array Attenuation Room coverage Center 0 dB xx m2 Center 8 dB xx m2 Center 16 dB xx m2 Center 30 dB xx m2 Center 38 dB xx m2 Center 46 dB xx m2 Use case: Hallway installation:
In a hallway installation, it will be possible to track if equipment or personnel has moved past certain point in the hallway. Hallway installations can be challenging, since there often will a lot of reflections in the RF propagation. This can be omitted by adjusting the power accordingly. However, this will also change the effective range of the beacon. The following values have been tested in a concrete hallway with a width of 3 meters. The beam steering has been set to center for optimal performance Table of settings Antenna Array Attenuation Coverage Center 0 dB xx m Center 8 dB xx m Center 16 dB xx m Center 30 dB xx m Center 38 dB xx m Center 46 dB xx m External antenna In high security areas it might be a requirement, that the active device is hidden above the ceiling or behind a wall, such that it cannot be tampered with. In this scenario the external antenna version of RTX8200 can be used. Obviously, the setup will be a bit more cumbersome, since RF cables are needed. The installation will also be highly dependent on what kind of antenna is used, however this also adds some flexibility to control the radiation pattern. The following use case will be based on a standard 2.4 GHz Dipole antenna. This creates an omnidirectional antenna if installed vertically, or a weakly directional antenna if placed horizontally. RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 17 | P a g e Generally, the output power on the antennas will be higher than the internal antennas, since the RF path is shorter. So generally, the attenuation will have to be higher for the same range limitation. Use case: Hallway installation (Above ceiling):
Again, the location gateway can be hidden, as the previous use case. But here the antennas are also hidden above the ceiling. The antennas are places horizontally, to make it a bit more directional. The settings used in this example will be very dependent on what kind of ceiling, but It will work as a starting point for the initial installation. Table of settings:
Antenna Array Attenuation Room coverage Center 0 dB xx m2 Center 8 dB xx m2 Center 16 dB xx m2 Center 30 dB xx m2 Center 38 dB xx m2 Center 46 dB xx m2 RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 18 | P a g e Registration of Location gateway To register the RTX8200 Location gateway, you need to activate the location gateway registration on the system. This is do on the management page. Screen shot:
PARAMETERS LOCATION GATEWAYS DEFAULT VALUES Disabled CONFIGURATION SERVER Empty DESCRIPTION Enable to allow Location gateways onto the system NOTE: Press save and Location Gateway menu will be added to the left Main menu. Permitted value(s): AAA.BBB.CCC.DDD or URL (e.g.: firmware.rtx.net). RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 19 | P a g e When the system is open to location gateway registration go to Location Gateways menu. Screenshot:
1: Click Add Location Gateway extension Screenshot 2: Enter the IPEI and press Save Screenshot 3: Check the check box of the Location gateway(s) you want to register and press Register Location Gateway(s) RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 20 | P a g e Screenshot Now the Location gateway(s) will register to the system. Firmware update Firmware update of the Location gateway is done in the same way as handset and other devices registered to the DECT system. Please see base station manual for more details on firmware update. Configure Location gateway When the Location gateway is connected to the DECT system, it needs to be configured. Each Location gateway can be configured manually or by provisioning. (For provisioning go to xxx, for details). To manually configure the Location gateway a handset, with the latest firmware is needed and you have to be within reach of the Location gateway. Start by removing the lid of the Location gateway as described in xxx . On the handset you need to enter the service menu. 1: Enter the service menu press: MENU - *7378423*
NB: make sure BLTE is enable on the handset 2: scroll down to RTX8200 LOCATION GATEWAY GUIDE 4.6 Proprietary and Confidential 21 | P a g e FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. Note: This transmitter must be installed to provide a separation distance of at least 20 cm from all persons. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment .This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. ISEDC Warning This device complies with ISEDC licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1)this device may not cause interference.
(2)this device must accept any interference; including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'ISEDC applicables aux appareils radio exempts de licence.L'exploitation est autorise aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. This equipment complies with ISEDC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Cetquipementestconformeauxlimitesd'expositionauxradiationsISEDCdfiniespourun environnementnoncontrl.Cetquipementdoittreinstalletutilisavecunedistanceminimalede20cmentrele radiateuretvotrecorps. Cetmetteurnedoitpastresituoufonctionnerconjointementavecuneautreantenneouun autremetteur