FCC ID: S9GQ410US01 Q410 LTE Access Point

FIGURE 1 Q410 and associated hardware FIGURE 2 Attaching the shoulder screws (B) Ruckus Q410 LTE Access Point Quick Setup Guide Introduction This Quick Setup Guide provides step-by-step instructions on how to set up your Ruckus Q410 LTE Access Point

(Q410). After completing the steps described in this guide, you will be able to place Q410 at your site and provide LTE wireless network access to users. Before You Begin Before deploying Ruckus Wireless products, please check for the latest information and release documentation at http://support.ruckuswireless.com/documents Software License and Limited Warranty are available at http://support.ruckuswireless.com/warranty Package Contents A complete Q410 field installation package includes all of the items listed below (see Figure 1 for illustrations):

Q410 (A) M3 Shoulder Screw (B) Q410 Bracket (C) Locking Tab (D) R510 Band (E) R610 Band (F) R720 Band (G) M3 Flat Head Screw (H) Unit Removal Pin (J) Drywall Anchors (K) No 8. screws (L) Ethernet CAT 5 RJ-45 cable Service Level Agreement/Limited Warranty Statement Regulatory Statement This Quick Setup Guide Copyright 2018 ARRIS Enterprises LLC. All rights reserved. Published November 2018, Part Number 800-71629-001 Rev C Mounting Instructions Q410 can be mounted to a ceiling tile T-bar, to a flat surface, to a pole using cable ties, or to a Junction box. Mounting Q410 AP to a T-bar Perform the following steps to mount Q410 to a ceiling tile T-bar. 1. Attach the two shoulder screws (B in Figure 1) provided using a 2 mm hex wrench or bit to Q410 (A in Figure 1). It is recommended to tighten the screws to 7 in-lbs (see Figure 2). 2. Insert two locking tabs (D in Figure 1) into the two channels on Q410 Bracket (C in Figure 1) as shown in Figure 3. The two tabs should line up with position 2. FIGURE 3 Align the arrow on the tab with the position printed depending on the AP being linked 3. Position the larger hole of the keyhole on Q410 bracket through shoulder screws on Q410, then slide the bracket away from the Ethernet ports until the screws are in narrow parts of the keyholes (see Figure 4). Q410 locks in place on the bracket. Page 1 of 4 FIGURE 4 Attaching the bracket to Q410 FIGURE 7 Mounting the bracket to a surface

(see Figure 6). It is recommended to tighten the screws to 7 in-lbs. 4. Clip Q410, band, and bracket assembly onto the T-

bar. Slide the locking tab so that it locks in place around the T-bar in position 1 for the R610 and R720 or position 2 for the R510 (see Figure 5). 5. Install R510, R610, or R720 to the T-bar as per their respective installation instructions. 6. Slide Q410 and the other unit together until the band contacts the face on both sides (see Figure 6). FIGURE 6 Aligning Q410 to other APs 4. Clip Q410 and bracket assembly onto the T-bar. Slide the last locking tab in so that it locks in place around the T-bar into position 2 (see Figure 5). FIGURE 5 Attaching the bracket to the T-bar 5. Attach the two shoulder screws (B in Figure 1) provided using a 2 mm hex wrench or bit to Q410 (A in Figure 1) as shown in Figure 2. It is recommended to tighten the screws to 7 in-lbs. 6. Line up the screws with keyholes and slide Q410 away from the LED Indicators. Q410 locks in place on the bracket (see Figure 8) FIGURE 8 Attaching Q410 to the Bracket Mounting Q410 to a Flat Surface Perform the following steps to mount Q410 to a flat surface. 1. If you are mounting Q410 on a flat surface, then you will also need an electric drill with a 4.75 mm (3/16") drill bit, and the four No. 8 zinc plated drywall screws

(L in Figure 1) and plastic wall anchors (K in Figure 1) included with the kit. 2. Remove the three tabs (D in Figure 1) and set them aside or store them in the original box. 3. Use the secure mounting bracket as a template to mark the locations for four drill holes on the mounting surface. There are four screw holes available on the secure mounting bracket. 4. Line up the bracket and attach to surface with the drywall screws provided. Make sure the bracket is oriented as shown in Figure 7. Mounting Q410 to a Pole using Cable Ties Perform the following steps to mount Q410 to a Pole using Cable Ties. If you are mounting Q410 on a pipe or pole, then feed two customer-provided cable ties through the slots on the secure mounting bracket (see Figure 9). Page 2 of 4 Aligning Q410 to R510, R610, or R720 Perform the following steps to align Q410 to R510, R610, or R720. 1. Attach two tabs as shown in Figure 3. The two tabs should lock in position 1 for R610 and R720 or position 2 for R510. 2. Attach the bracket to Q410 (see Figure 4). 3. Attach the corresponding band (E, F, or G in Figure 1) to Q410 using two M3 flat head screws (H in Figure 1) Copyright 2018 ARRIS Enterprises LLC. All rights reserved. Published November 2018, Part Number 800-71629-001 Rev C FIGURE 9 Mounting slots for mounting the bracket to a pole or pipe FIGURE 12 Removing the bracket from Q410 2. Attach Q410 as shown in Figure 8. Removing Bracket from a T-Bar Perform the following steps to remove bracket from a T-

Bar. 1. Move the ceiling tiles out of the way. 2. Lift the lever arm of the locking tab and slide the tab away from the T-bar to release Q410 bracket assembly from the T-bar (refer Figure 11). FIGURE 11 Removing the bracket from the T-bar Mounting Q410 to a Junction Box Perform the following steps to mount Q410 to a Junction Box. 1. If you are mounting to a junction box, insert two customer-provided screws through the slots (see Figure 10) and secure the bracket to the junction box. FIGURE 10 Attaching the bracket to a junction box Q410 and bracket assembly comes away from the T-

bar. Removing Q410 from the Bracket Perform the following step to remove Q410 from the bracket. Insert the unit removal pin (J in Figure 1) into the hole on the side of the bracket (see Figure 12) to unlock the mounting bracket from Q410 enclosure, then slide Q410 toward the LED Indicator lights and then pull Q410 away until it detaches from the bracket. Making the Connections Be sure to use a Cat 5e or better Ethernet cable with non-

booted connectors (see Figure 13). If using PoE+, attach one end of the Ethernet cable to an 802.3at Type 2-

certified switch or PoE+ injector (sold separately). Attach the other end of the Ethernet cable to the PoE+ IN port on Q410 as shown in Figure 14. If using an AC/DC adapter, connect it to the 48V DC power port in Figure 14 and to an electrical outlet. If connecting to other APs, connect the enclosed short Ethernet CAT 5 RJ-45 cable from the PoE+ OUT port of Q410 to the PoE in port of the other AP. NOTE: Alternative/Optional power sources, PoE+ and AC/DC adapter, can be ordered separately from Ruckus. The details are as follows:

1. PoE+: P/N 902-0180-US00

(It includes KIT, SPARE, Integrated Power over Ethernet (PoE) Injector (10/100/1000 Mbps), w/US Power Cord, 1 Unit) 2. AC/DC adapter: P/N 902-1170-US00

(It includes KIT, SPARE, Modular AC/DC Power adapter, 48V - 36W, w/US Power Cord, 1 Unit) Copyright 2018 ARRIS Enterprises LLC. All rights reserved. Published November 2018, Part Number 800-71629-001 Rev C Page 3 of 4 FIGURE 13 Non-booted Ethernet Connector FIGURE 14 Port Locations For More Information The AP is now operational and can be further managed by the Ruckus Cloud service. For more information, refer to the appropriate Ruckus Wireless Cloud documentation or visit http://support.ruckuswireless.com 2018 ARRIS Enterprises LLC. All rights reserved. ARRIS, the ARRIS logo, Ruckus, Ruckus Wireless, the Ruckus logo, and the Big Dog design are trademarks of ARRIS International plc and/or its affiliates. All other trademarks are the property of their respective owners. Checking the LED Lights LED lights verify the installation of APs. Once connected, the AP will power on and automatically connect to the Ruckus Cloud over the Internet to configure itself. You will see some activity and after 5-10 minutes all lights should turn solid Green or solid Amber (LTE LED). If any light is off or flashing, see the following table to help you troubleshoot an issue:

Light PWR EMS EPC SYNC LTE Troubleshooting Action Check Power, Ethernet connections and PoE

(802.3at Type-2 (PoE+) Certified) switch. Check Internet connection and network/

firewall settings. Check Internet connection and network/

firewall settings. Ensure at least one AP in the network is near an unobstructed window for a good GPS signal. For additional guidance, use the Ruckus cloud or contact Customer Care. Copyright 2018 ARRIS Enterprises LLC. All rights reserved. Published November 2018, Part Number 800-71629-001 Rev C Page 4 of 4 Ruckus Wireless Inc., an ARRIS Company Q410 LTE Access Point Federal Communications Commission Notices This product complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this equipment that have not been approved by Ruckus Wireless may void the user's authority to operate this equipment. For Class B Equipment:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Page 1 Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different Increase the separation between the equipment and receiver. Consult the dealer or an experienced radio/TV technician for help. from that to which the receiver is connected. This device meets all requirements specified in the FCC Part 96 Rules. This transmitter must not be co-located or operate in conjunction with any other antenna or transmitter. Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 25 cm between the radiator & your body. Safety Notices and National Restrictions This product is intended to be installed at a restricted access location and is marked with a visible warning Professionally Installed Products The product is to be installed according to the installation instructions. The User/Operator does not have access to the device once the device is installed and in use. Provisions for permanent grounding are provided. 1. Installation personnel: This product is designed for a specific application and is to be installed by qualified personnel with knowledge of RF and that the surface may be hot applicable rules. General users are not to attempt installation or changing settings. 2. Installation location: The product is to be installed at a location where the radiating antenna can be kept at least 25 cm from any nearby persons in normal operation conditions to meet regulatory RF exposure requirement. 3. Installation procedure: Please refer to installation instructions for details. 4. Warning: Please carefully select the installation position and make sure that the final output power does not exceed the limit set forth in US CFR 47 Part 96. Violation of the rule could lead to serious federal penalty. Products intended to be powered by an external power supply:

Warning This product is intended to be supplied by a Listed Direct Plug-In Power Unit marked Class 2 or LPS (sub-clause 2.5 of standard EN 60950-

1). Available Ruckus power supplies intended for product operation are identified in the product datasheet. The last two digits of the power supply part number represent the country code. For additional applicable power supplies/options, see user instructions and product datasheet. Medical Statement Ruckus Wireless Access Points shall only be used in ME systems where the intended EM ENVIRONMENT does NOT rely on the Wireless radio link for BASIC SAFETY or ESSENTIAL PERFORMANCE of the ME SYSTEM. 1 A

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0 0 8 Ruckus Wireless, Inc. 350 West Java Drive Sunnyvale, CA 94089 USA

Ruckus Wireless 350 W Java Drive Sunnyvale, CA 94089 USA

Date: May 8, 2020 Federal Communications Commission Office of Engineering and Technology Laboratory Division 7435 Oakland Mills Rd. Columbia, MD 21046 SUBJECT: Application for Class II Permissive Change for FCC ID: S9GQ410US01 This is to request a Class II Permissive Change for FCC ID: S9GQ410US01, original granted on 02/05/2019) The change filed under this application is:

1. Enable LTE B48 256QAM modulation operation via embedded software. Except outlined above, Certified product remain identical to original one. Sincerely, Authorized Signatory Signature:

Name: Ivaylo Tankov Tittle: Principal Wireless Compliance Engineering Address: 350W Java Drive, Sunnyvale CA 94089 USA Email: certifications@commscope.com T: +1.650.265.4200 | F: +1.408.738.2065

Ruckus Wireless 350 W Java Drive Sunnyvale, CA 94089 USA

Federal Communications Commission Office of Engineering and Technology Laboratory Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Request for Confidentiality FCC ID: S9GQ410US01 To Whom It May Concern, Date: May 8, 2020 Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. Operational Description Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. This Confidentiality request is related to the Class II Permissive Change filed with the Commission related to the FCC ID: S9GQ410US01 Sincerely, Authorized Signatory Signature:

Name: Ivaylo Tankov Tittle: Principal Wireless Compliance Engineering Address: 350W Java Drive, Sunnyvale CA 94089 USA Email: certifications@commscope.com T: +1.650.265.4200 | F: +1.408.738.2065

Ruckus Wireless 350 W Java Drive Sunnyvale, CA 94089 USA

Letter of Authorization Date: 2020/5/08 Dear Sir/Madam, Ruckus Wireless Inc., hereby authorize the following person to be a proxy regarding application for FCC Certification. Sporton International Inc. Address Name Job Title

: No.52, HwaYa 1st Rd., Guishan Dist., Taoyuan City 333, Taiwan, R.O.C.

: Jones Tsai

: Manager Ruckus Wireless Inc., is responsible for the contents of the application. Brand name and model type of the specified radio equipment: Ruckus / Q410-US01 FCC ID: S9GQ410US01 We further certify that neither the applicant nor any party to this application, as defined in 47 CFR Ch. 1.2002 (b), is subject to a denial to Federal benefits, that include FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1998, 21 U.S.C. 862. This authorization is limited to the following FCC ID: S9GQ410US01 Sincerely, Authorized Signatory Signature:

Name: Ivaylo Tankov Tittle: Principal Wireless Compliance Engineering Address: 350W Java Drive, Sunnyvale CA 94089 USA Email: certifications@commscope.com T: +1.650.265.4200 | F: +1.408.738.2065