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CLP-310 Series Color Laser Printer Users Guide imagine the possibilities Thank you for purchasing a Samsung product. To receive a more complete service, please register your product at www.samsung.com/global/register features of your new laser product Your new machine is equipped with a number of special features that improve the quality of the documents you print. With the machine, you can:
SPECIAL FEATURES Print with excellent quality and speed You can print in a full range of colors using cyan, magenta, yellow, and black. You can print with a resolution of up to 2400 x 600 dpi Effective output. Your machine prints A4-sized paper at up to 16 ppm, letter-
sized paper at up to 17 ppm in gray scale mode and 4 ppm in color mode. Handle many different types of printable material The 150-sheet tray supports plain paper in various sizes, letterhead, envelopes, labels, custom-sized media, postcards, and heavy paper. Create professional documents Print watermarks. You can customize your documents with words, such as Confidential. See Software section. Print posters. The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster. See Software section. You can use preprinted forms and letterhead with plain paper. See Software section. Save time and money To save paper, you can print multiple pages on one single sheet of paper. This machine automatically conserves electricity by substantially reducing power consumption when not in use. Print in various environments You can print with Windows 2000 and Windows XP/2003/
Vista as well as Linux and Macintosh systems. Your machine is equipped with a USB interface and a network interface (CLP-310N, CLP-310W, CLP-315N, CLP-315W only). 2_Features of your new laser product FEATURES BY MODELS The machine is designed to support all of your document needs from printing, to more advanced networking solutions for your business. Basic features of this machine include;
FEATURES CLP-310/CLP-315 CLP-310N/CLP-315N CLP-310W/CLP-315W USB 2.0 Network Interface 802.11b/g wireless LAN Network Interface Enthernet 10/100 Base TX wired LAN Duplex (2-sided) printing (Manual)
(: Included, O: Optional, Blank: Not Available) ABOUT THIS USERS GUIDE This users guide provides information about basic understanding of the machine as well as detailed explanation on each step during the actual usage. Both novice users and professional users can refer to this guide for installing and using the machine. Some terms in this guide are used interchangeably, as below:
Document is synonymous with original. Paper is synonymous with media, or print media. Following table offers the conventions of this guide:
CONVENTION DESCRIPTION EXAMPLE Bold Note Caution Footnote
(See page 1 for more information) Used for texts on the display or actual prints on the machine. Start Used to provide additional information or detailed specification of the machine function and feature. The date format may differ from country to country Used to give users information to protect the machine from possible mechanical damage or malfunction. Do not touch the green underside of the toner cartridge. Used to provide more detailed information on certain words or a phrase. a. pages per minute Used to guide users to the reference page for the additional detailed information.
(See page 1 for more information) Features of your new laser product_3 FINDING MORE INFORMATION You can find information for setting up and using your machine from the following resources, either as a print-out or onscreen. Quick Install Guide Provides information on setting up your machine and this requires that you follow the instructions in the guide to prepare the machine. Online Users Guide Printer Driver Help Provides you with step-by-step instructions for using your machines full features, and contains information for maintaining your machine, troubleshooting, and installing accessories. This users guide also contains a Software section to provide you with information on how to print documents with your machine in various operating systems, and how to use the included software utilities. Note You can access the users guide in other languages from the Manual folder on the printer software CD. Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a printer driver help screen, click Help from the printer properties dialog box. Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com. 4_Features of your new laser product safety information IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this users guide mean:
Hazards or unsafe practices that may result in severe personal injury or death. Hazards or unsafe practices that may result in minor personal injury or property damage. To reduce the risk of fire, explosion, electric shock, or personal injury when using your laser MFP, follow these basic safety precautions:
WARNING CAUTION CAUTION Do NOT attempt. Do NOT disassemble. Do NOT touch. Follow directions explicitly. Unplug the power plug from the wall socket. Make sure the MFP is grounded to prevent electric shock. Call the service center for help. These warning signs are here to prevent injury to you and others. Follow them explicitly. After reading this section, keep it in a safe place for future reference. 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine. 4. If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance. 5. Unplug the machine from the AC wall socket and/or telephone jack before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning. 6. Do not place the machine on an unstable cart, stand or table. It may fall, causing serious damage. 7. Your machine should never be placed on, near or over a radiator, heater, air conditioner or ventilation duct. 8. Do not allow anything to rest on the power. Do not locate your machine where the cords will be abused by persons walking on them. 9. Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock. 10. Do not allow pets to chew on the AC power, telephone or PC interface cords. 11. Never push objects of any kind into the machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto or into the machine. 12. To reduce the risk of electric shock, do not disassemble the machine. Take it to a qualified service technician when repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly could cause electric shock when the unit is subsequently used. Safety information_5 13. Unplug the machine from the telephone jack, PC and AC wall outlet and refer servicing to qualified service personnel under the following conditions:
When any part of the power cord, plug or connecting cable is damaged or frayed. If liquid has been spilled into the machine. If the machine has been exposed to rain or water. If the machine does not operate properly after instructions have been followed. If the machine has been dropped, or the cabinet appears damaged. If the machine exhibits a sudden and distinct change in performance. 14. Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation. 15. Avoid using this machine during a lightning storm. There may be a remote risk of electric shock from lightning. If possible, unplug the AC power and telephone cord for the duration of the lightning storm. 16. The Power cord supplied with your machine should be used for safe operation. If you are using a cord which is longer than 2 m with 110 V machine, then it should be 16 AWGa or bigger. 17. Use only No.26 AWG or larger telephone line cord. 18. SAVE THESE INSTRUCTIONS a. AWG: American Wire Gauge LASER SAFETY STATEMENT The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. WARNING Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:
6_Safety information OZONE SAFETY During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, request your nearest Samsung dealer. MERCURY SAFETY LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. For details see lamprecycle.org, eiae.org, or call 1-800-Samsung POWER SAVER This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. For more information on the ENERGY STAR program see http://www.energystar.gov RECYCLING Recycle or dispose of the packaging material for this product in an environmentally responsible manner. CORRECT DISPOSAL OF THIS PRODUCT (WASTE ELECTRICAL & ELECTRONIC EQUIPMENT)
(Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal. RADIO FREQUENCY EMISSIONS FCC Information to the User This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Increase the separation between the equipment and receiver. Safety information_7 Consult the dealer or experienced radio TV technician for help. Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to oper-
ate the equipment. Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of the Industry and Science Canada. Cet appareil numrique respecte les limites de bruits radiolectriques applicables aux appareils numriques de Classe B prescrites dans la norme sur le matriel brouilleur: Appareils Numriques, ICES-003 dicte par lIndustrie et Sciences Canada. UNITED STATES OF AMERICA Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label. The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter. Operation of this device is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation of the device. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1mW/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device cannot be colocated with another transmitter and transmitting antenna. FAX BRANDING The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information:
(1) the date and time of transmission
(2) identification of either business, business entity or individual sending the message; and
(3) telephone number of either the sending machine, business, business entity or individual. The Telephone Company may make changes in its communications facilities, equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service 8_Safety information RINGER EQUIVALENCE NUMBER The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have overloaded the line. Installing several types of equipment on the same telephone line may result in problems making and receiving telephone calls, especially ringing when your line is called. The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company. In some cases, a sum of five may not be usable on your line. If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone network. FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the users authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they:
a) promptly notify the customer. b) give the customer an opportunity to correct the equipment problem. c) inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. You should also know that:
Your machine is not designed to be connected to a digital PBX system. If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no other equipment, except for a regular telephone, share the line with your machine. If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the telephone lines. Surge protectors can be purchased from your dealer or telephone and electronic specialty stores. When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number. This machine may not be used on coin service or party lines. This machine provides magnetic coupling to hearing aids. You may safely connect this equipment to the telephone network by means of a standard modular jack, USOC RJ-11C. Safety information_9 REPLACING THE FITTED PLUG (FOR UK ONLY) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Contact the people from you purchased the machine. The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Important warning:
You must earth this machine. The wires in the mains lead have the following color code:
Green and Yellow: Earth Blue: Neutral Brown: Live If the wires in the mains lead do not match the colors marked in your plug, do the following:
You must connect the green and yellow wire to the pin marked by the letter E or by the safety Earth symbol or colored green and yellow or green. You must connect the blue wire to the pin which is marked with the letter N or colored black. You must connect the brown wire to the pin which is marked with the letter L or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES) Approvals and Certifications The CE marking applied to this product symbolizes Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/
68/EEC Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment. January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility. March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative. EC Certification Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document. 10_Safety information European Radio Approval Information
(for products fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with Notified Body Registration Number and the Alert Symbol is on the system label. The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive. European States qualified under wireless approvals:
EU Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (with frequency restrictions), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and the U.K. Iceland, Liechtenstein, Norway and Switzerland a EEA/EFTA countries European States with restrictions on use:
EU EEA/EFTA countries In France, the frequency range is restricted to 2446.5-2483.5 MHz for devices above 10 mW transmitting power such as wireless No limitations at this time. Safety information_11 REGULATORY COMPLIANCE STATEMENTS Wireless Guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body
(this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter. Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:
Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless Ethernet) and Bluetooth communication devices are examples of devices that provide wireless communication. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. 12_Safety information Safety information_13 contents 2 Features of your new laser product 5 Safety information INTRODUCTION 16 GETTING STARTED 20 Front view Rear view 16 Printer overview 16 16 17 Control panel overview 18 Understanding the control panel 18 18 19 Supplied software 19 Printer driver features 19 LEDs Stop button Printer driver Windows Macintosh Linux 20 Setting up the hardware 20 Printing a demo page 20 System requirements 20 21 21 21 Setting up the network 21 21 22 Configuring wireless network from syncthru web service 23 Installing the software 24 Machine's basic settings 24 24 24 Altitude adjustment Using the save modes Auto continue Supported operating systems Using SetIP program SELECTING AND LOADING PRINT MEDIA 25 BASIC PRINTING 31 MAINTENANCE 32 Specifications on print media Guidelines for special print media 25 Selecting print media 26 27 28 Changing the size of the paper in the paper tray 30 Printing on special print materials 30 Adjusting the output support 30 Setting the paper size and type 31 Printing a document 31 Canceling a print job 32 Printing reports 32 Cleaning your machine Cleaning the outside 32 32 Cleaning the inside 34 Maintaining the cartridge Toner cartridge storage 34 Expected cartridge life 34 34 Redistributing toner 35 Replacing the toner cartridge 36 Replacing the Imaging Unit 14_Contents contents 37 Replacing the waste toner container 38 Maintenance parts 38 Managing your machine from the website 38 To access SyncThru Web Service:
TROUBLESHOOTING 39 Paper feeding 39 Tips for avoiding paper jams 39 Clearing paper jams 41 Solving other problems 41 41 41 42 45 45 46 Printing problems Printing quality problems Common Windows problems Common Linux problems Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 47 47 Supplies 47 How to purchase SPECIFICATIONS 48 48 General specifications 49 Printer specifications GLOSSARY 50 INDEX 54 CONTACT SAMSUNG WORLDWIDE 55 Contents_15 introduction These are the main components of your machine:
This chapter includes:
Printer overview Control panel overview Understanding the control panel PRINTER OVERVIEW Front view Supplied software Printer driver features Rear view Top cover 1 2 Output tray (face down) 1 2 3 4 5 6 Rear cover release button Power switch Network porta USB port Power receptacle Rear cover a.CLP-310N, CLP-310W, CLP-315N, CLP-315W only. 3 Control panel Tray 4 5 Output support 6 7 Front cover release button Front cover Toner cartridge 8 9 Waste toner container 10 Imaging unit 16 _Introduction CONTROL PANEL OVERVIEW 1 wireless LED 2 status LED stop toner colors 3 4 Shows the status of wireless network. When the LED on, the machine is ready. (Wireless models only) Shows the status of your machine. (See "Understanding the control panel" on page 18 for more information.) Stops an operation at any time and there are more functions. (See "Understanding the control panel" on page 18 for more information.) Show the status of each toner cartridge. See Status LED with the toner cartridge messages on page 18. Introduction_ 17 UNDERSTANDING THE CONTROL PANEL The color of the status and toner colors LED indicates the machine's current status. LEDs STATUSD LED TONER COLORS LED DESCRIPTION lights green slowly blinks green fast blinks green lights red all LEDs off all LEDs off all LEDs off all LEDs off lights orange all LEDs off The machine is ready to print. The machine is receiving data from the computer. The machine is printing data. The machine is experiencing an error, such as open cover, empty paper, not installed waste toner container, or full waste toner container. The machine is experiencing a service required error, such as LSU error, fuser error, or ITB error, Contact your sales or service representative. The machine is experiencing an error such as jammed paper. While the machine is booting up, do not open a top cover, since the machine may treat it as an error such as paper jam. In this case, open a front cover and close it then, the machine will reboot up. lights green blinks red lights red lights green each LED blinks red Each toner cartridge is near the end of its life. each LED lights red each LED lights red Each toner cartridge is almost empty. You can print, but the quality is not reliable. Each toner cartridge is totally exhausted. You can not print. Each toner cartridge is wrong. each LED blinks red in a repeated order The machine is warming up. All printing errors will be appear in the Smart Panel program window. Stop button STATUS LED DESCRIPTION Printing demo page In Ready mode, press and hold this button for about 2 seconds until the status LED blinks slowly, and release. Printing configuration sheets In Ready mode, press and hold this button for about 5 seconds until the status LED blinks fast, and release. Canceling print job Press this button during printing. The red LED blinks while the print job is cleared from both the machine and the computer, and then the machine returns to ready mode. This may take some time depending on the size of the print job. 18 _Introduction SUPPLIED SOFTWARE You must install the printer software using the supplied CD after you have set up your machine and connected it to your computer. CD provides you with the following software. CD Printer software CD Windows Linux Macintosh CONTENTS Printer driver: Use this driver to take full advantage of your printers features. Smart Panel: This program allows you to monitor the machines status and alerts you when an error occurs during printing. SetIP: Use this program to set your machines TCP/IP addresses. (CLP-
310N, CLP-310W, CLP-315N, CLP-
315W only). Printer driver: Use this driver to run your machine from a Linux computer and print documents. Smart Panel: This program allows you to monitor the machines status and alerts you when an error occurs during printing. Printer driver: Use this driver to run your machine from a Macintosh computer and print documents. Smart Panel: This program allows you to monitor the machines status and alerts you when an error occurs during printing. PRINTER DRIVER FEATURES Your printer drivers support the following standard features:
Paper orientation, size, source and media type selection Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers:
Some models or operating system may not support the certain feature(s) in the following table. Printer driver FEATURE WINDOWS LINUX MACINTOSH Color mode Machine quality option Poster printing Multiple pages per sheet
(N-up) Fit to page printing Scale printing Watermark Overlay Duplex (Manual) O O O O O O O O O O O X O (2, 4) X X X X X O O X O O O X X X Introduction_ 19 getting started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes:
Setting up the hardware Printing a demo page System requirements Setting up the network Configuring wireless network from syncthru web service Machine's basic settings Installing the software SETTING UP THE HARDWARE This section shows the steps to set up the hardware which is explained in the Quick Install Guide. Make sure you read Quick Install Guide and complete following steps. 1. Select a stable location. Select a level, stable place with adequate space for air circulation. Allow extra space to open covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine close to the edge of your desk or table. Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the altitude setting to optimize your printing. See "Altitude adjustment" on page 24 for more information. Place the machine on a flat and stable surface, not letting it lean more than 2 mm (0.08 inches). Otherwise, it may affect the printing quality. 2. Unpack the machine and check all the enclosed items. 3. Remove the tape holding the machine tightly. 20 _Getting started 4. Load paper. (See "Changing the size of the paper in the paper tray" on page 28.) 5. Make sure that all the cables are connected to the machine. 6. Turn the machine on. When you move the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or bad print quality. PRINTING A DEMO PAGE Print a demo page to make sure that the machine is operating correctly. To print a demo page:
In ready mode, press and hold the Stop button for about 2 seconds. SYSTEM REQUIREMENTS Before you begin, ensure that your system meets the following requirements:
Windows Your machine supports the following Windows operating systems. OPERATING SYSTEM Windows 2000 Windows XP Windows 2003 Server Windows Vista REQUIREMENT (RECOMMENDED) CPU Pentium II 400 MHz
(Pentium III 933 MHz) Pentium III 933 MHz
(Pentium IV 1 GHz) Pentium III 933 MHz
(Pentium IV 1 GHz) Pentium IV 3 GHz RAM 128 MB
(256 MB) 128 MB
(256 MB) 128 MB
(512 MB) FREE HDD SPACE 600 MB 1.5 GB 1.25 GB to 2 GB 512 MB
(1024 MB) 15 GB Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. Users who have an administrator right can install the software. REQUIREMENT (RECOMMENDED) ITEM Network protocols Macintosh OPERATING SYSTEM CPU RAM FREE HDD SPACE 1 GB Mac OS X 10.3 ~ 10.4 Intel Processor Power PC G4 /
G5 128 MB for a Power-PC based Mac (512 MB). 512 MB for an Intel-based Mac (1 GB) 512 MB (1 GB) 1 GB Mac OS X 10.5 Intel Processor 867 MHz or faster Power PC G4 /G5 Linux ITEM REQUIREMENTS Operating system RedHat 8.0, 9.0 (32bit) RedHat Enterprise Linux WS 4, 5 (32/64bit) Fedora Core 1~7 (32/64bit) Mandrake 9.2 (32bit), 10.0, 10.1 (32/64bit) Mandriva 2005, 2006, 2007 (32/64bit) SuSE Linux 8.2, 9.0, 9.1 (32bit) SuSE Linux 9.2, 9.3, 10.0, 10.1, 10.2 (32/64bit) SuSE Linux Enterprise Desktop 9, 10 (32/64bit) Ubuntu 6.06, 6.10, 7.04 (32/64bit) Debian 3.1, 4.0 (32/64bit) CPU RAM Pentium IV 2.4GHz (IntelCore2) 512 MB (1024 MB) Free HDD space 1 GB (2GB) SETTING UP THE NETWORK If your machine is connected to a network, you need to set up the network protocols on the machine to use it as your network printer. Supported operating systems The following table shows the network environments supported by the machine:
REQUIREMENTS TCP/IP LPR IPP/HTTP Standard TCP/IP Bonjour DHCP BOOTP Using SetIP program This program is for the network IP setting using the MAC address which is the hardware serial number of the network printer card or interface. Especially, it is for the network administrator to set several network IPs at the same time. You can only use SetIP program when your machine is connected to a network. The following procedure is based on the Windows XP operating system. If you are in a non-static IP address environment and need to setup a DHCP network protocol, go to the http://
developer.apple.com/networking/bonjour/download/, select the program Bonjour for Windows due to your computer operating system, and install the program. This program will allow you to fix the network parameter automatically. Follow the instruction in the installation window. This program does not support Linux. 1. Installing the program Insert the driver CD provided along with your machine. When the driver CD runs automatically, close the window. 2. Start Windows Explorer and open the X drive. (X represents your CD-
ROM drive.) 3. Double click Application > SetIP. 4. Open the folder of the language you plan to use. 5. Double click Setup.exe to install this program. 6. Follow the instruction on the window to complete the installation. Starting the program 1. Print the machine's network information report which includes your machines MAC address. To print the report, you need to press and hold Stop for about 5 seconds. 2. From the Windows Start menu, select All Programs > Samsung Network Printer Utilities > SetIP > SetIP. 3. Click 4. Enter the network card's MAC address, IP address, subnet mask, in the SetIP window to open the TCP/IP configuration window. default gateway, and then click Apply. ITEM Network interface REQUIREMENTS When you enter the MAC address, enter it without colon(:). Ethernet 10/100 Base-TX (CLP-
310N, CLP-310W, CLP-315N, CLP-
315W only) IEEE 802.11 b/g Wireless LAN (CLP-
310W, CLP-315W only) 5. Click OK, then the machine prints the network information. Confirm all the settings are correct. 6. Click Exit to close the SetIP program. Network operating system Windows 2000/XP/2003/Vista Various Linux OS Mac OS 10.3 ~ 10.5 Getting started_ 21 6. Click Next. If wireless security setting window appears, enter the registered password and click Next. Operation Mode is Infrastructure:
- None: This is used when the validation of a wireless devices identity and data encryption are not required for your network. Open system is used for IEEE 802.11 authentication.
- Static WEP: This uses the WEP (Wired Equivalent Privacy) algorithm suggested by IEEE 802.11 standard for security. Static WEP security mode requires a proper WEP key for data encryption, decryption, and IEEE 802.11 authentication.
- WPA Personal: You can select WPA-PSK to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre Shared Key passphrase) that is manually configured on the access point and each of its clients. This is suitable for users who want to use WPA but do not have a RADIUS server installed on their network.
- None: This is used when the validation of a wireless devices identity and data encryption are not required for your network. Open system is used for IEEE 802.11 authentication.
- Static WEP: This uses the WEP (Wired Equivalent Privacy) algorithm suggested by IEEE 802.11 standard for security. Static WEP security mode requires a proper WEP key for data encryption, decryption, and IEEE 802.11 authentication. Operation Mode is Ad-hoc:
7. Wizard Setup Confirmation window appears, please check your wireless setup. If the setup is right, click Apply. 8. Click OK. If Operation Mode of Network Name(SSID) is Infrastructure, you must disconnect the network cable to activate wireless network after completing the network setting. Contact the network administrator if you are not sure how to configure. You can also set up the network settings through the network administration programs. SyncThru Web Admin Service: Web-based printer management solution for network administrators. SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate internet access. Download this program fromhttp://
solution.samsungprinter.com. SyncThru Web Service: Web server embedded on your network print server, which allows you to:
- Configure the network parameters necessary for the machine to connect to various network environments.
- Customize machine settings. SetIP: Utility program allowing you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. (See "Using SetIP program" on page 21.) CLP-310W, CLP-315W can be used in wireless network environments. (See "Configuring wireless network from syncthru web service" on page 22.) CONFIGURING WIRELESS NETWORK FROM SYNCTHRU WEB SERVICE You must configure the appropriate network parameters to use your printer in a wireless network. You can use SyncThru Web Service, an embedded web site of your printer. This section gives you basic information on 802.11b/g network parameters which can be configured from the SyncThru Web Service. You can configure basic wireless settings, such as SSID, Operation Mode and WPA Shared Key. You can retrieve basic settings by selecting a wireless network. If you do not know about your wireless environment, please ask the network administrator. Before wireless network settings, your machine must have an IP address. See "Using SetIP program" on page 21. 1. Enter your machines IP address as the URL in a browser and click Go to access the web site of your machine. 2. Click Network Settings and Wireless. 3. Select Wizard in Wireless Settings. If you want to set wireless network directly, select Custom. 4. Click Next. 5. Select Network Name(SSID) in SSID Setup. SSID: SSID(Service Set Identifier) is a name that identifies a wireless network. Access points and wireless devices attempting to connect to a specific wireless network must use the same SSID. The SSID is case-sensitive. Operation Mode: Operation Mode refers to the type of wireless connections.
- Ad-hoc: allows wireless devices to communicate directly with each other in a peer-to-peer environment.
- Infrastructure: allows wireless devices to communicate with each other through an access point. 22 _Getting started INSTALLING THE SOFTWARE You have to install the machine software for printing. The software includes drivers, applications, and other user friendly programs. The following procedure is based on Windows XP. If you use Macintosh or Linux OS, see Software section. 5. Select Typical installation for a network printer, and then click Next. The following procedure is for the machine with the network feature. If you want to connect a machine with a USB cable, refer to the Quick Install Guide or Software section. The following procedure is based on the Windows XP operating system. The procedure and popup window which appear during the installation may differ depending on the operating system, the printer feature, or the interface in use. 1. Connect the network cable to your machine. 2. Make sure that the network setup for your machine is completed. (See
"Setting up the network" on page 21.) All applications should be closed on your computer before beginning installation. Insert the Printer Software CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, click Start > Run. Type X:\Setup.exe, replacing X with the letter which represents your drive and click OK. If you use Windows Vista, click Start > All Programs > Accessories >
Run, and type X:\Setup.exe. If the AutoPlay window appears in Windows Vista, click Run Setup.exe in Install or run program field, and click Continue in the User Account Control window. 3. 4. Click Next. The window above may slightly differ, if you are reinstalling the driver. View Users Guide: Allows you to view the Users Guide. If your computer does not have Adobe Acrobat, clicking on this button will automatically install Adobe Acrobat Reader for you, and then open the Users Guide. 6. The list of machines available on the network appears. Select the printer you want to install from the list and then click Next. If you do not see your machine on the list, click Update to refresh the list, or select Add TCP/IP Port to add your machine to the network. To add the machine to the network, enter the port name and the IP address for the machine. To verify your machines IP address or the MAC address, print a Network Configuration page. To find a shared network printer (UNC Path), select Shared Printer
[UNC] and enter the shared name manually or find a shared printer by clicking the Browse button. If you are not sure of the IP address, contact your network administrator or print network information. 7. After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung machines in order to receive information from Samsung. If you wish to do so, select the corresponding checkbox(es) and click Finish. If your machine does not work properly after the installation, try to reinstall the printer driver. See Software section. During the printer driver installation process, the driver installer detects the location information for your operating system and sets the default paper size for your machine. If you use a different Windows location, you must change the paper size to match the paper you usually use. Go to printer properties to change the paper size after installation is complete. Getting started_ 23 MACHINE'S BASIC SETTINGS After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values. Altitude adjustment The print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the best print quality or best quality of print. Before you set the altitude value, find the altitude where you are using the machine. Using the save modes Power Save mode Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on and select a length of time for which the machine waits after a job is printed before it switches to a reduced power state. 1. Ensure that you have installed the printer driver with the provided Printer Software CD. 2. Double-click the Smart Panel icon on the Windows task bar (or Notification Area in Linux). You can also click Smart Panel on the status bar in Mac OS X. 3. Click Printer Setting. 4. Click Setting > Power Save. Select the appropriate value from the dropdown list, and then click Apply. If your machine is connected to a network, SyncThru Web Service screen appears automatically. Click Machine Settings >
Setup (or Machine Setup) > Power Save. Select the appropriate altitude value, and then click Apply. Auto continue This is the option to set the machine to continue printing or not, in case the paper size you have set and the paper within the tray mismatches. 1. Ensure that you have installed the printer driver with the provided Printer Software CD. 2. Double-click the Smart Panel icon on the Windows task bar (or Notification Area in Linux). You can also click Smart Panel on the status bar in Mac OS X. 3. Click Printer Setting. 4. Click Setting > Auto Continue. Select the appropriate value from the dropdown list, and then click Apply. If your machine is connected to a network, SyncThru Web Service screen appears automatically. Click Machine Settings >
Setup (or Machine Setup) > Auto Continue. Select the appropriate altitude value, and then click Apply. 1 Normal 2 High 1 3 High 2 4 High 3 1. Ensure that you have installed the printer driver with the provided 0 Printer Software CD. 2. Double-click the Smart Panel icon on the Windows task bar (or Notification Area in Linux). You can also click Smart Panel on the status bar in Mac OS X. 3. Click Printer Setting. 4. Click Setting > Altitude Adjustment. Select the appropriate value from the dropdown list, and then click Apply. If your machine is connected to a network, SyncThru Web Service screen appears automatically. Click Machine Settings >
Setup (or Machine Setup) > Altitude. Select the appropriate altitude value, and then click Apply. 24 _Getting started selecting and loading print media This chapter introduces you how to load originals and print media into your machine. This chapter includes:
Selecting print media Changing the size of the paper in the paper tray Printing on special print materials Adjusting the output support Setting the paper size and type SELECTING PRINT MEDIA You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your machine. Print media that does not meet the guidelines outlined in this users guide may cause the following problems:
Poor print quality Premature wear on the machine. Properties, such as weight, composition, grain, and moisture content, are important factors that affect the machines performance and the output quality. When you choose print materials, consider the following:
The type, size and weight of the print media for your machine are described later in this section. Increased paper jams Desired outcome: The print media you choose should be appropriate for your project. Brightness: Some print media are whiter than others and produce sharper, more vibrant images. Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper. Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. Before purchasing large quantities of print media, ensure that it meets the requirements specified in this users guide. Using print media that does not meet these specifications may cause problems, requiring repairs. Such repairs are not covered by Samsungs warranty or service agreements. Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. Selecting and loading print media_ 25 Specifications on print media TYPE Plain paper Envelope SIZE DIMENSIONS WEIGHTA CAPACITYB Letter Legal Folio A4 Oficio JIS B5 ISO B5 Executive Statement A5 A6 Monarch No. 10 DL C5 C6 No.9 6 3/4 60 to 105 g/m2 (16 to 28 lb bond) 60 to 163 g/m2 (16 to 43 lb bond) 150 sheets of 75 g/m2
(20 lb bond) paper for the tray 1 sheet for manual feeding in the tray 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.26 x 11.69 inches) 216 x 343 mm (8.5 x 13.5 inches) 182 x 257 mm (7.16 x 10.11 inches) 176 x 250 mm (6.93 x 9.84 inches) 184 x 267 mm (7.25 x 10.5 inches) 140 x 216 mm (5.50 x 8.50 inches) 148 x 210 mm (5.82 x 8.26 inches) 105 x 148 mm (4.13 x 5.82 inches) 98 x 191 mm (3.87 x 7.5 inches) 75 to 90 g/m2 (20 to 24 lb bond) 105 x 241 mm (4.12 x 9.5 inches) 110 x 220 mm (4.33 x 8.66 inches) 162 x 229 mm (6.37 x 9.01 inches) 114 x 162 mm (4.48 x 6.38 inches) 98 x 225 mm (3.87 x 8.87 inches) 92 x 165 mm (3.62 x 6.5 inches) 5 sheets for manual feeding in the tray Thick paper Thin paper Labelsc Card stock Transparencyd Glossy paper Refer to the Plain paper section Refer to the Plain paper section Letter, A4 Post card Letter, A4 Lettere, A4f Minimum size (custom) Maximum size (custom) Refer to the Plain paper section 90 to 105 g/m2 (24 to 28 lb bond) Refer to the Plain paper section 60 to 70 g/m2 (1to 19 lb bond) Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lb bond) 101.6 x 152.4 mm (4 x 6 inches) 105 to 163 g/m2 (28 to 43 lb bond) Refer to the Plain paper section 138 to 146 g/m2 (37 to 39 lb bond) Refer to the Plain paper section 160 g/m2 (44 lb bond) 76 x 1 mm (3 x inches) 60 to 163 g/m2 (16 to 43 lb bond) 216 x 356 mm (8.5 x 14 inches) a.If media weight is over 105 g/m2 (28 lb bond), load a paper into the tray one by one. b.Maximum capacity may differ depending on media weight, thickness, and environmental conditions. c. Smoothness: 100 to 250 (sheffield) d.Recommended media: Transparency for a color laser printer by Xerox such as 3R 91331(A4), 3R 2780(Letter). e.Recommended media: Glossy paper (Letter) for this machine by HP Brochure Paper (Product: Q6611A) only. f. Recommended media: Glossy paper (A4) for this machine by HP Superior Paper 160 glossy (Product: Q6616A) only. 26 _Selecting and loading print media 1 sheet for manual feeding in the tray Guidelines for special print media MEDIA TYPE Envelopes GUIDELINES Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following factors:
- Weight: The weight of the envelope paper should not exceed 90 g/m2 or jamming may occur.
- Construction: Prior to printing, envelopes should lie flat with less than 6 mm curl, and should not contain air.
- Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
- Temperature: You should use envelopes that are compatible with the heat and pressure of the machine during operation. Use only well-constructed envelopes with sharp and well creased folds. Do not use stamped envelopes. Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials. Do not use damaged or poorly made envelopes. Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Card stock or custom-sized materials Preprinted paper 1 Acceptable 2 Unacceptable Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machines fusing temperature for 0.1 second. Check your machines specification to view the fusing temperature, see page 48. The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser. For the best print quality, position margins no closer than 15 mm from the edges of the envelope. Avoid printing over the area where the envelopes seams meet. MEDIA TYPE Labels GUIDELINES To avoid damaging the machine, use only labels designed for use in laser machines.
- When selecting labels, consider the following factors:
- Adhesives: The adhesive material should be stable at your machines fusing temperature. Check your machines specification to view the fusing temperature, see page 48.
- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
- Curl: Prior to printing, labels must lie flat with no more than 13 mm of curl in any direction.
- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. Do not print on media smaller than 76 mm wide or 356 mm long. In the software application, set margins at least 6.4 mm away from the edges of the material. Letterhead must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printers fusing temperature for 0.1 second. Check your machines specification to view the fusing temperature, see page 48. Letterhead ink must be non-flammable and should not adversely affect printer rollers. Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during storage. Before you load preprinted paper, such as forms and letterhead, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality. Using photographic paper or coated paper may cause problems, requiring repairs. Such repairs are not covered by Samsungs warranty or service agreements. Selecting and loading print media_ 27 CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY To load different sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. To change the tray size to other size, you must adjust the paper length guide properly. 3. Load paper into the tray. 1 Tray extend lever 2 Paper length guide 3 Paper width guide 4 Paper cover 4. Slide the paper length guide until it lightly touches the end of the paper stack. Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. 1. Pull the tray out of the machine. Open the paper cover and remove paper from the tray if necessary. 2. Pressing and unlatching the guide lock in the top of the tray, pull the tray out manually. For paper smaller than Letter-sized, return the paper guides to their original positions and adjust the paper length guide and paper width guide. If the paper that you need to print is shorter than length 222 mm (8.74 inches), press and unlatch the guide lock in the tray, push the tray in 28 _Selecting and loading print media manually. Adjust the paper length guide and paper width guide. The tray is preset to Letter or A4 size, depending on your country. To change the size to A4 or Letter, you must adjust the lever and paper width guide properly. 1 Pull the tray out of the machine. Open the paper cover and remove paper from the tray if necessary. 2 If you want to change the size to Letter, hold the lever at the back of the tray, and rotate the lever clockwise. Do not push the paper width guides far enough to cause the materials to warp. If you do not adjust the paper width guides, it may cause paper jams. 5. Close the paper cover. 3 Squeeze the paper width guide and slide it to the edge of the lever. 6. Slide the tray back into the machine until it clicks. 7. After loading paper, set the paper type and size for the tray. See "Setting the paper size and type" on page 30. If you experience problems with paper feed, place one sheet at a time in the tray. You can load previously printed paper. The printed side should be facing up with an uncurled edge at the rear. If you experience problems with paper feed, turn the paper around. Note that print quality is not guaranteed. If you want to change the size to A4, first move the paper width guide to left and rotate the lever counterclockwise. If you force the lever, it could damage the tray. Selecting and loading print media_ 29 PRINTING ON SPECIAL PRINT MATERIALS The machine can hold special sizes and types of print material, such as postcards, note cards, and envelopes. Especially, it is useful for single page printing on letterhead or colored paper. ADJUSTING THE OUTPUT SUPPORT The printed pages stack on the output tray, and the output support will help the printed pages align. To let the output support correctly align the pages you need to pull it out appropriately depending on the paper size. 1 Output support If the output support is incorrectly adjusted, printed pages may be mis-aligned or fall. If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, and especially keep children away from the surface. SETTING THE PAPER SIZE AND TYPE After loading paper in the paper tray, you need to set the paper size and type using the printer driver. Follow these steps to make your changes permanent. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help. 1. Click the Start button on the computer screen. 2. Select Printers and Faxes. 3. Right-click on the printer driver icon and select Printing Preferences. 4. Click the Paper tab, and change the settings on Paper Options. 5. Click OK. Feeding the print material manually Load only one size of print media at a time in the tray. To prevent paper jams, do not add paper when there is still paper in the tray. This also applies to other types of print media. Print media should be loaded face up with the side you want to print, and the top edge going into the tray first. Place print materials in the center of the tray. Always load only the specified print media to avoid paper jams and print quality problems. (See "Selecting print media" on page 25.) Flatten any curl on postcards, envelopes, and labels before loading them into the tray. 1. Load the paper. (See "Changing the size of the paper in the paper tray" on page 28.) Depending on the media type you are using, keep the following loading guidelines:
Envelopes: Flap side down and with the stamp area on the top left side. Labels: Print side up and top short edge entering the machine first. Preprinted paper: Design side up with the top edge toward the machine. machine first. Card stock: Print side up and the short edge entering the Previously printed paper: Previously printed side down with an uncurled edge toward the machine. 2. When you print in application, start the print menu. 3. Before you print, open printer properties. 4. Press the Paper tab in printer properties, and select an appropriate paper type. If you want to use an label, set the paper type to Label. 5. Select Manual Feeder in paper source then, press OK. 6. Start printing in application. 7. Press the Stop button on the machine to start feeding then the machine starts printing. If you are printing multiple pages, load the next sheet after first page prints out, and press the step for every page to be printed. The settings you change remain in effect only while you are using the current application. Stop button. Repeat this 30 _Selecting and loading print media basic printing This chapter explains common printing tasks. This chapter includes:
Printing a document PRINTING A DOCUMENT Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use. For details about printing, see the Software secion. Canceling a print job CANCELING A PRINT JOB If the print job is waiting in a print queue or print spooler, such as the printer group in Windows, delete the job as follows:
1. Click the Windows Start menu. 2. For Windows 2000, select Settings and then Printers. For Windows XP/2003, select Printers and Faxes. For Windows Vista, select Control Panel > Hardware and Sound >
Printers. 3. Double-click the Samsung CLP-310 Series icon. 4. From the Document menu, select Cancel. You can also access this window by simply double-clicking the printer icon at the bottom right corner of the Windows desktop. You can also cancel the current job by pressing panel. Stop on the control Basic printing_ 31 maintenance This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes:
Printing reports Cleaning your machine Maintaining the cartridge Replacing the toner cartridge Replacing the Imaging Unit Replacing the waste toner container Maintenance parts Managing your machine from the website PRINTING REPORTS You can print a configuration report from the machines control panel. Use the configuration page to view the current settings, to help troubleshoot problems. In Ready mode, press and hold the control panel for about 5 seconds. Stop button on the CLEANING YOUR MACHINE To maintain print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur. Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvent, or other strong substances can discolor or distort the cabinet. If your machine or its surrounding is contaminated with toner, we recommend you to use cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blown into the air may be harmful. 3. Grasp the handles on the toner cartridge and pull to remove the cartridge from the machine. 4. Pull the waste toner container out of the machine using its handle. Cleaning the outside Clean the cabinet of the machine with a soft lint-free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine. Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears or reduces these problems. 1. Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2. Press the release button, completely open the front cover. 32 _Maintenance 5. Pull the imaging unit out of the machine using the groove on the front of the imaging unit. 7. Holding the groove on the front of the imaging unit, push imaging unit in to the machine. Do not touch the green surface on the imaging unit with your hands or any other material. Be careful not to scratch the surface of the imaging unit. If you leave the front cover open for more than a few minutes, the imaging unit can be exposed to light. This will cause damage to the imaging unit. Close the front cover should the installation need to be halted for any reason. 6. With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridges area and their cavities. If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric. If your machine or its surrounding is contaminated with toner, we recommend you to use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows into the air then might be harmful to you. After cleaning, let the machine to dry completely. 8. Insert the waste toner container into position and then push it to make sure that it is firmly seated in place. 9. Slide the toner cartridge back into the machine. 10. Reinstall all the compartments into the machine, and close the front cover. If the front cover is not completely closed, the machine will not operate. 11. Plug in the power cord and turn the machine on Maintenance_ 33 MAINTAINING THE CARTRIDGE Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind:
Do not remove the toner cartridge from its package until ready for use. Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge. Store toner cartridges in the same environment as your machine. To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Expected cartridge life The life of the toner cartridge yield depends on the amount of toner that print jobs require. The actual number may also be different depending on the print density of the pages you print on, and the number of pages may be affected by operating environment, printing interval, media type, and media size. If you print a lot of graphics, you may need to change the cartridge more often. Redistributing toner When a toner is low, faded or light areas may appear. It is possible that colored images may be printed with incorrect colors due to flawed mixing of toner colors when one of the colored toner cartridges is low on toner. You can temporarily improve print quality by redistributing the toner. The toner-related message saying that the toner is low may appear on the display. The SmartPanel program window appears on the computer telling you which color cartridge is low on toner. 1. Press the release button, completely open the front cover. 34 _Maintenance 2. Grasp the handles on the toner cartridge and pull to remove the cartridge from the machine. 3. Holding both handles on the toner cartridge, thoroughly rock it from side to side to evenly distribute the toner. If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric. 4. Slide the toner cartridge back into the machine. 5. Close the front cover. Make sure the cover is securely latched. If the front cover is not completely closed, the machine will not operate. REPLACING THE TONER CARTRIDGE The machine uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K). When the toner colors LED, on the control panel, indicating each individual toner cartridge according to its color, lights, and the status LED lights red, the machine cartridge is totally exhausted. Your machine stops printing. Also, the Smart Panel program window appears on the computer telling you to replace the cartridge. At this stage, the toner cartridge needs to be replaced. Check the type of toner cartridge for your machine. (See "Supplies" on page 47.) 1. Turn the machine off, then wait a few minutes for the machine to cool. 2. Press the release button, completely open the front cover. 5. Holding both handles on the toner cartridge, thoroughly rock it from side to side to evenly distribute the toner. 6. Place the toner cartridge on a flat surface, as shown, and remove the protecting cover. If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric. 7. Make sure that the color of the toner cartridge matches the color slot and then grasp the handles on the toner cartridge. Insert the cartridge until it clicks into place. 3. Grasp the handles on the toner cartridge and pull to remove the cartridge from the machine. 4. Take a new toner cartridge out of its package. 8. Close the front cover. Make sure the cover is securely latched, and then turn the machine on. If the front cover is not completely closed, the machine will not operate. Don't use sharp objects, such as a knife or scissors, to open the toner cartridge package. You could damage the surface of the toner cartridge. To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary. Maintenance_ 35 REPLACING THE IMAGING UNIT When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be replaced. Otherwise your machine stops printing. 1. Turn the machine off, then wait a few minutes for the machine to cool. 2. Press the release button, completely open the front cover. 5. Pull the imaging unit out of the machine using the groove on the front of the imaging unit. 3. Grasp the handles on the toner cartridge and pull to remove the cartridge from the machine. 6. Take a new imaging unit out of its package. Dont use sharp objects, such as a knife or scissors, to open the imaging unit package. You could damage the surface of the imaging unit. Be careful not to scratch the surface of the imaging unit. To prevent damage, do not expose the imaging unit to light for more than a few minutes. Cover it with a piece of paper to protect it if necessary. 4. Pull the waste toner container out of the machine using its handle. 7. Holding the groove on the front of the imaging unit, push imaging unit in to the machine. 36 _Maintenance 8. Insert the waste toner container into position and then push it to make sure that it is firmly seated in place. REPLACING THE WASTE TONER CONTAINER When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be replaced. Otherwise your machine stops printing. 1. Turn the machine off, then wait a few minutes for the machine to cool. 2. Open the front cover. 9. Slide the toner cartridge back into the machine. 3. Pull the waste toner container out of the machine using its handle. 10. Close the front cover firmly. If the front cover is not completely closed, the machine will not operate. Please make sure all toner cartridges are installed properly. If any toner cartridge is installed improperly, the front cover do not close. 11. Turn the machine on. Each LED blinks red in a repeated order. Wait for about 1.5 minutes for your machine to get ready. Make sure that you lay the waste toner container on a flat surface so that the toner does not spill. 4. Remove the containers cap from the container as shown below, and use it to close the waste toner container opening. Do not tilt or turn over the container. 5. Take a new waste toner container out of its package. Maintenance_ 37 6. Insert the new container into position and then push it to make sure that it is firmly seated in place. 7. Close the front cover firmly. MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from worn parts, and to maintain your machine in top working condition the following condition, the following items will need to be replaced after the specified number of pages, or when the life span of each item has expired. ITEMS YIELD (AVERAGE) Pick-up roller Fuser unit Transfer roller Transfer Unit (ITB) Approx. 50,000 pages Approx. 100,000 black pages or 25,000 color pages Approx. 100,000 pages Approx. 100,000 black pages or 25,000 color pages We highly recommend that this maintenance be performed by an authorized service provider, dealer or the retailer where you bought the machine. The warranty does not cover the replacement of the maintenance parts after their lifespan. MANAGING YOUR MACHINE FROM THE WEBSITE If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via Samsungs SyncThru Web Service, an embedded web server. Use SyncThru Web Service to:
View the machines device information and check its current status. Change TCP/IP parameters and set up other network parameters. Change the printer properties. Set the machine to send email notifications to let you know the machines status. Get support for using the machine. To access SyncThru Web Service:
1. Start a web browser, such as Internet Explorer, from Windows. 2. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machines embedded website opens. If the front cover is not completely closed, the machine will not operate. Please make sure all toner cartridges are installed properly. If any toner cartridge is installed improperly, the front cover do not close. 8. Turn the machine on. 38 _Maintenance troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes:
Clearing paper jams Tips for avoiding paper jams Solving other problems 2. To remove the jammed paper, open the rear cover. TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 39. Follow the procedures on page 28. Ensure that the adjustable guides are positioned correctly. Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. Flex, fan, and straighten paper before loading. Do not remove paper from the tray while your machine is printing. Do not use creased, damp, or highly curled paper. Do not mix paper types in a tray. Use only recommended print media. (See "Setting the paper size and Ensure that the recommended side of the print media is facing up in the type" on page 30.) tray. CLEARING PAPER JAMS To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the instructions in the following sections to clear the jam. If a paper jam occurs, the status LED on the control panel lights red. Find and remove the jammed paper. To resume printing after clearing paper jams, you must open and close the front cover or rear cover. If paper is jammed in the paper feed area, follow the next steps to release the jammed paper. 1. Pull the tray out of the printer and remove the jammed paper. 3. Carefully remove the paper by pulling in the direction as shown below. Most of the jammed paper can be removed in this step. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to the next step. If the paper tears, make sure that all of the paper fragments are removed from the printer. If you cannot find the jammed paper, go to the next step. Troubleshooting_ 39 4. Push the fuser levers upwards. 7. Close the top cover. Make sure that it is securely closed. 5. Open the top cover and inner cover. 8. Push the fuser levers downwards. 1 fuser lever 6. Holding the inner cover open, carefully take the jammed paper out of the printer. The inner cover will then close automatically. 9. Open and then close the rear cover or front cover to resume printing. Do not touch the fuser inside the inner cover. It is hot and could cause burns! The fusers operating temperature is 180 C (356 F). Take care when removing paper from the printer. 40 _Troubleshooting SOLVING OTHER PROBLEMS The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Paper feeding Printing problems CONDITION POSSIBLE CAUSE The machine does not print. The machine is not receiving power. SUGGESTED SOLUTIONS Check the power cord connections. Check the power switch and the power source. CONDITION Paper is jammed during printing. Paper sticks together. Multiple sheets of paper do not feed. Paper does not feed into the machine. The paper keeps jamming. SUGGESTED SOLUTIONS Clear the paper jam. See page 39. Ensure there is not too much paper in the tray. The tray can hold up to 150 sheets of paper, depending on the thickness of your paper. Make sure that you are using the correct type of paper. See page 30. Remove paper from the tray and flex or fan the Humid conditions may cause some paper to paper. stick together. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. If multiple sheets have caused a paper jam, clear the paper jam. See page 39. Remove any obstructions from inside the machine. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. There is too much paper in the tray. Remove excess paper from the tray. The paper is too thick. Use only paper that meets the specifications required by the machine. See page 25. There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, load only one size of print media at a time in the tray. An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See page 26. There may be debris inside the machine. Open the front cover and remove the debris. Envelopes skew or fail to feed correctly. Ensure the paper guides are against both sides of the envelopes. The machine is not selected as the default printer. Select Samsung CLP-310 Series as your default printer in your Windows. Check the machine for the following:
Paper is jammed. Clear the paper jam. See page The front cover is not closed. Close the cover. 39. No paper is loaded. Load paper. See page 28. The toner cartridge is not installed. Install the toner cartridge. If a system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. The connection cable between the computer and the machine is defective. The port setting is incorrect. Disconnect the printer cable and reconnect it. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. The machine is malfunctioning. Repair the printer software. See the Software section. Check the LEDs status on the control panel to see if the machine is indicating a system error. Paper size and paper size setting do not match. Set the correct paper size in the custom in the paper tab in the printer properties. Troubleshooting_ 41 The machine does not print special sized paper such as a billing paper. SUGGESTED SOLUTIONS CONDITION CONDITION The machine selects print materials from the wrong paper source. POSSIBLE CAUSE The paper source selection in the printer properties may be incorrect. A print job is extremely slow. The job may be very complex. For many software applications, the paper source selection is found under the Thin Paper tab within the printer properties. Select the correct paper source. See the printer driver help screen. Reduce the complexity of the page or try adjusting the print quality settings. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings do not match. The printer cable is loose or defective. The machine prints, but the text is wrong, garbled, or incomplete. The wrong printer driver was selected. The software application is malfunctioning. The operating system is malfunctioning. Pages print, but are blank. The toner cartridge is defective or out of toner. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable. Check the applications printer selection menu to ensure that your machine is selected. Try printing a job from another application. Exit Windows and reboot the computer. Turn the machine off and then back on again. Redistribute the toner, if necessary. See page 34. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. 42 _Troubleshooting POSSIBLE CAUSE Incompatibility between the PDF file and the Acrobat products. SUGGESTED SOLUTIONS Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The oil used to protect the fuser is evaporating. After printing about 100 color pages, there will be no more smell. It is a temporary issue. The resolution of the photo is very low. Using damp paper can cause vapor during printing. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. This is not a problem. Just keep printing. The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Your machine has an odd smell during initial use. The print quality of photos is not good. Images are not clear. Before printing, the machine emits vapor near the output tray. Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. CONDITION SUGGESTED SOLUTIONS Light or faded print If a vertical white streak or faded area appears on the page:
The toner supply is low. You may be able to temporarily extend the toner cartridge life. See page 35. If this does not improve the print quality, install a new toner cartridge. The paper may not meet paper specifications; for example, the paper is too moist or too rough. See page 25. If the entire page is light, the print resolution setting is too low. Adjust the print resolution. See the help screen of the printer driver. A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. The surface of the LSU part inside the machine may be dirty. Clean the LSU by opening and closing the front cover several times and if the problem still occurs call the contact a service representative. CONDITION SUGGESTED SOLUTIONS The paper may not meet specifications; for example, the paper is too moist or too rough. See page 25. The paper path may need cleaning. See
"Cleaning the inside" on page 32. If faded areas, generally rounded, occur randomly on the page:
A single sheet of paper may be defective. Try reprinting the job. The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 25. The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thick Paper. Refer to the Software section for details. If these steps do not correct the problem, contact a service representative. White spots appear on the page:
The paper is too rough and a lot of dirt from the paper falls to the inner devices within the machine, which means the transfer belt may be dirty. Clean the inside of your machine. Contact a service representative. The paper path may need cleaning. Contact a service representative. Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc White Spots Vertical lines If black vertical streaks appear on the page:
The imaging unit has probably been scratched. Remove the imaging unit and install a new one. See page 36. If white vertical streaks appear on the page:
The surface of the LSU part inside the machine may be dirty. Clean the LSU by opening and closing the front cover several times and if the problem still occurs call the contact a service representative. A CONDITION Color or Black background Toner smear Vertical repetitive defects SUGGESTED SOLUTIONS If the amount of background shading becomes unacceptable:
Change to a lighter weight paper. See page 25. Check the machines environment: very dry
(low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading. Remove the old toner cartridge and install a new one. See page 35. Clean the inside of the machine. See page Check the paper type and quality. See page 32. 25. Remove the toner cartridge and install a new one. See page 35. If marks repeatedly appear on the printed side of the page at even intervals:
The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge. After the printout, if you still have the same problems, remove the toner cartridge and install a new one. See page 35. Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. The fusing assembly may be damaged. Contact a service representative. Background scatter Background scatter results from bits of toner randomly distributed on the printed page. The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems. If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties. Troubleshooting_ 43 CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS Misformed characters If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try a different paper. See page 25. Page skew AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl or wave 25. Ensure that the paper is loaded properly. Check the paper type and quality. See page Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. Ensure that the paper is loaded properly. Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 25. Turn over the stack of paper in the tray. Also try rotating the paper 180 in the tray. Wrinkles or creases Ensure that the paper is loaded properly. Check the paper type and quality. See page 25. Turn over the stack of paper in the tray. Also try rotating the paper 180 in the tray. Back of printouts are dirty Check for leaking toner. Clean the inside of the machine. See page 32. Solid Color or Black pages A Loose toner Character Voids A Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one. See page 35. The machine may require repair. Contact a service representative. Clean the inside of the machine. See page Check the paper type and quality. See page 32. 25. Remove the toner cartridge and install a new one. See page 35. If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black:
If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. You may be printing on the wrong surface of the paper. Remove the paper and turn it around. The paper may not meet paper specifications. See page 25. If horizontally aligned black streaks or smears appear:
The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. The toner cartridge may be defective. Remove the toner cartridge and install a new one. See page 35. If the problem persists, the machine may require repair. Contact a service representative. If the printed paper is curled or paper does not feed into the machine:
Turn over the stack of paper in the tray. Also try rotating the paper 180 in the tray. Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thin Paper. Refer to the Software section for details. 44 _Troubleshooting An unknown image repetitively appears on a next few sheets or loose toner, light print, or contamination occurs. Your printer is probably being used at an altitude of 1,000 m (3,281 ft) or above. The high altitude may affect the print quality such as loose toner or light imaging. You can set this option through Printer Settings Utility or Printer tab in printer drivers properties. See page 24. Common Windows problems CONDITION SUGGESTED SOLUTIONS File in Use message appears during installation. General Protection Fault, Exception OE, Spool32, or Illegal Operation messages appear. Fail To Print, A printer timeout error occurred. messages appear. Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. Close all other applications, reboot Windows and try printing again. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has been completed, check the connection and/or whether an error has occurred. Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages. Common Linux problems CONDITION SUGGESTED SOLUTIONS The machine does not print. Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device. Check if the printer is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains
(stopped) string, please, press the Start button. After that normal operation of the printer should be restored. The "stopped"
status might be activated when some problems in printing occurred. Check if your application has special print option such as -oraw. If -oraw is specified in the command line parameter then remove it to print properly. For Gimp front-end, select print -> Setup printer and edit command line parameter in the command item. CONDITION SUGGESTED SOLUTIONS Some color images come out in unexpected color. The machine does not print whole pages and its output is half page printed. I encounter error Unable to open mfp port device file!
when printing a document. This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at www.ghostscript.com. It is a known problem that occurs when a color printer is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and reported to bugs.ghostscript.com as Ghostscript Bug 688252. The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this problem. Please avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks mfp port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurred, please, try to release the mfp port. When printing a document over the network in SuSE 9.2, the printer does not print. The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2
(cups-1.1.21) has a problem with ipp
(Internet Printing Protocol) printing. Use the socket printing instead of ipp or install later version of CUPS (cups-1.1.22 or higher). Refer to Linux Users Guide that came with your computer for further information on Linux error messages. Some color images come out all black. This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. Troubleshooting_ 45 Common Macintosh problems CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products:
Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2. Some letters are not displayed normally during the Cover page printing. It will take longer to print when you print a PDF file as an image. Update your Mac OS to OS 10.3.3. or higher. This problem is caused because Mac OS cannot create the font during the Cover page printing. English alphabet and numbers are displayed normally at the Cover page. Refer to Mac OS Users Guide that came with your computer for further information on Mac OS error messages. 46 _Troubleshooting ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your machine. This chapter includes:
Supplies How to purchase The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country. SUPPLIES When the toner runs out, you can order the following type of toner cartridge for your machine:
TYPE AVERAGE YIELD PART NUMBER HOW TO PURCHASE To order Samsung-authorized supplies or accessories, contact your local Samsung dealer or the retailer where you purchased your machine, or visit www.samsung.com/supplies and select your country/region to obtain information on calling for technical support. Standard yielda toner cartridge Average Average continuous black cartridge yield:
1,500 standard pages (Black) continuous color cartridge yield:
1,000 standard pages (Yellow/
Magenta/Cyan) CLT-K409S (Black) CLT-C409S (Cyan) CLT-M409S (Magenta) CLT-Y409S (Yellow) Region Ab CLT-K4092S (Black) CLT-C4092S (Cyan) CLT-M4092S (Magenta) CLT-Y4092S (Yellow) Standard yield Imaging Unit Approx. 24,000 imagesc Waste toner container Approx. 10,000 imagesc CLT-R409 CLT-W409 a.Declared yield value in accordance with ISO/IEC 19798. b.Region A:Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK, Israel, Turkey. c. Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%. When you purchase a new toner cartridge or supplies, you must purchase them in the same country you have purchased your machine. Otherwise, the toner cartridge or supplies will be incompatible with your machine since the configuration of the toner cartridge or supplies vary depending on the countries. Ordering supplies and accessories_ 47 specifications This chapter guides you about this machines specifications such as various features. This chapter include:
General specifications Printer specifications ITEM Memory External dimension
(W x D x H) Weight
(Including consumables) Package weight Duty cycle Fusing temperature DESCRIPTION CLP-310, CLP-310N,CLP-315,CLP-315N: 32 MB
(Non-extendable) CLP-310W, CLP-315W: 64 MB (Non-extendable) 38 x 31 x 2 mm
(15. x 12. x 9. inches) 11 Kg (24.25 lbs) Paper: 1.2 Kg (2.65 lbs) Plastic: 0.32 Kg (0.71 lbs) Up to ,000 images (Monthly) 180 C (356 F) a.Sound Pressure Level, ISO 7779 b.Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, media type, and media size. c. Image counts based on one color on each page. If you print documents in full color (Black, Cyan, Magenta, Yellow), the life of this item will be reduced by 25%. GENERAL SPECIFICATIONS The symbol * optional feature depending on machines. ITEM Paper input capacity Paper output capacity Power rating Power consumption DESCRIPTION Tray: 150 sheets for plain paper, 75 g/m2 (20 lb bond) For details about paper input capacity, see 26 page. Face down: 100 sheets 75 g/m2 (20 lb bond) AC 110 - 127 V or AC 220 - 240 V See the Rating label on the machine for the correct voltage, frequency (hertz) and type of current for your machine. Average operating mode: Less than 350 WH Ready mode: Less than 0 WH Power Save mode: Less than 10 WH Power off mode: 0 WH Noise Levela Ready mode: Background noise level Printing mode Black & White: Less than 4 dBA Color: Less than 4 dBA 15 Minutes Default time to power save mode from ready mode Warm-up time Less than 35 seconds (Coldboot) Operating environment Toner cartridge lifeb Temperature: 10 to 32 C (50 to 90 F) Humidity: 20 to 80% RH Black Average continuous black cartridge yield: 1,500 standard pages
(Shipped with 1,000 pages Starter toner cartridge.) Color
(Yellow/
Magenta/
Cyan) Average continuous color cartridge yield: 1,000 standard pages
(Shipped with 700 pages Starter toner cartridge.) Imaging Unit life Waste toner container Approx. 24,000 imagesc Approx. 10,000 images 48 _Specifications PRINTER SPECIFICATIONS ITEM Printing method Printing speeda DESCRIPTION Color laser beam printing Black and white: Up to 16 ppm (A4), 17 ppm
(Letter) Color: Up to 4 ppm (A4/Letter) First print out time Black &
White From ready: Less than 14 seconds Color From ready: Less than 26 seconds Print resolution Max. 2,400 x 600 dpi effective output Printer language SPL-C OS compatibilityb Interface Windows: 2000/XP/2003/Vista Linux: RedHat 8.0~9.0, Mandrake 9.2~10.1, SuSE 8.2~9.2, Fedra Core 1~4 Macintosh: Mac OS X 10.3~10.5, Universal Mac High speed USB 2.0 CLP-310N, CLP-310W, CLP-315N, CLP-315W only: Ethernet 10/100 Base TX wired LAN
(embedded type) CLP-310W,CLP-315W only: 802.11 b/g wireless LAN a.It will be affected by operating system used, computing performance, application software, connecting method, media type, media size and job complexity. b.Visit www.samsungprinter.com to download the latest software version. Specifications_ 49 glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user's guide. ADF An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once. AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking. BIT Depth A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white. BMP A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform. BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. CCD Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine. Collation Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies. Control Panel A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine. Coverage It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5%
image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a pseudo standard throughout the industry, even among non-Microsoft platforms. 50 _Glossary DADF A Duplex Automatic Document Feeder (DADF) is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper. Default The value or setting that is in effect when taking a printer out of its box state, reset, or initialized. DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. DIMM Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data. DNS The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet. Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter. DPI Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size. DRPD Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Duplex A mechanism that will automatically flip over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex can print double-sided of paper. Duty Cycle Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as another. An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state. Ethernet Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control
(MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present. EtherTalk A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking. FDI Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol
(such as the Internet or an intranet). Fuser Unit The part of a laser printer that melts the toner onto the print media. It consists of a hot roller and a back-up roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer. Gateway A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray. Halftone An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. HDD Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. IEEE The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity. IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Intranet A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones. IPX/SPX IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN). ISO The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards. ITU-T The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication. ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images. JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web. LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/
IP. Glossary_ 51 LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-
34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks. MFP Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. MH Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-
based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. MMR Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6. Modem A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information. MR Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted. NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or gray colored and a cylinder shaped. An exposing unit of a drum is slowly worn away by its usage of the printer, and it should be replaced appropriately since it gets scratches from grits of a paper. Originals The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else. OSI Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical. 52 _Glossary PABX A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise. PCL Printer Command Language (PCL) is a Page Description Language
(PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, matrix printer, and page printers. PDF Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format. PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. -
that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, envelopes, labels, and transparencies which can be used on a printer, a scanner, a fax or, a copier. PPM Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. PRN file An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks. Protocol A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS See PostScript. PSTN The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard. Resolution The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-
process communication mechanism. SMTP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-
based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. TCP/IP The Transmission Control Protocol (TCP) and the Internet Protocol (IP);
the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run. TCR Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions. TIFF Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications. Toner Cartridge A kind of bottle within a machine like printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be melted by the heat of the fuser, causing it to bind to the fibers in the paper. TWAIN An industry standard for scanners and software. By using a TWAIN-
compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program.; an image capture API for Microsoft Windows and Apple Macintosh operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is: \\<servername>\<sharename>\<Additional directory>
URL Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. USB Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals. Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner. Glossary_ 53 printing demo page 20 reports 32 problem, solve Linux 45 paper feeding 41 printing quality 42 Windows 45 R replacing components toner cartridge 35 reports, print 32 S status LED 17 stop button 17 supplies expected toner cartridge life 34 T toner LED 17 tray adjusting the width and length 28 U using SetIP 21 W Windows problems 45 index A adjustment altitude 24 C cleaning inside 32 outside 32 control panel 17 D demo page, print 20 driver installation 23 J jam L LED tips for avoiding paper jams 39 Status 18 Linux problems 45 M Maintenance maintenance parts 38 toner cartridge 34 N network setting up 21 P paper changing the size 28 clearing jam 39 printing special materials 30 paper type setting 30 power save mode 24 print quality problems, solve 42 54_Index contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY CUSTOMER CARE CENTER WEB SITE ARGENTINE 0800-333-3733 AUSTRALIA 1300 362 603 www.samsung.com/ar www.samsung.com AUSTRIA BELGIUM BRAZIL 0800-SAMSUNG (726-7864) www.samsung.com/at 0032 (0)2 201 24 18 www.samsung.com/be 0800-124-421 4004-0000 www.samsung.com COUNTRY CUSTOMER CARE CENTER WEB SITE INDONESIA 0800-112-8888 www.samsung.com 800-SAMSUNG (726-7864) www.samsung.com ITALIA JAMAICA JAPAN LATVIA 1-800-234-7267 0120-327-527 800-7267 LITHUANIA 8-800-77777 www.samsung.com/latin www.samsung.com/jp www.samsung.com/lv www.samsung.com/lt CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca LUXEMBURG 0035 (0)2 261 03 710 www.samsung.com/be CHILE CHINA 800-SAMSUNG (726-7864 ) www.samsung.com/cl MALAYSIA 1800-88-9999 800-810-5858 010- 6475 1880 www.samsung.com.cn MEXICO 01-800-SAMSUNG (726-
7864) www.samsung.com/my www.samsung.com COLOMBIA 01-8000-112-112 COSTA RICA 0-800-507-7267 www.samsung.com/co www.samsung.com/latin CZECH REPUBLIC DENMARK ECUADOR 844 000 844 www.samsung.com/cz Distributor pro eskou republiku : Samsung Zrt., eska organizan sloka Vyskoilova 4, 14000 Praha 4 70 70 19 70 www.samsung.com/dk 1-800-10-7267 EL SALVADOR 800-6225 ESTONIA 800-7267 KAZAHSTAN 8-10-800-500-55-500 KYRGYZSTAN 00-800-500-55-500 www.samsung.com/latin www.samsung.com/latin www.samsung.ee www.samsung.kz FINLAND FRANCE GERMANY 030-6227 515 3260 SAMSUNG 08 25 08 65 65 ( 0,15/min) 01805 - SAMSUNG (726-
7864 ( 0,14/Min) www.samsung.com/fi www.samsung.com www.samsung.com GUATEMALA 1-800-299-0013 www.samsung.com/latin HONDURAS 800-7919267 HONG KONG 3698-4698 www.samsung.com/hk HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com INDIA 3030 8282 1800 110011 www.samsung.com 55 _Contact SAMSUNG worldwide NETHERLANDS 0900-SAMSUNG (726-7864 0,10/Min) www.samsung.com/nl NEW ZEALAND 0800SAMSUNG (726-7864) www.samsung.com/nz NICARAGUA 00-1800-5077267 NORWAY PANAMA PHILIPPINES POLAND 815-56 480 800-7267 1800-10-SAMSUNG (726-
7864) 0 801 801 881 022-607-93-33 www.samsung.com/no www.samsung.com/latin www.samsung.com/ph www.samsung.com/pl PORTUGAL 80820-SAMSUNG (726-7864) www.samsung.com/pt PUERTO RICO 1-800-682-3180 REP. DOMINICA EIRE RUSSIA 1-800-751-2676 0818 717 100 8-800-555-55-55 www.samsung.com/latin www.samsung.com/latin www.samsung.com/ie www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/sg SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com/sk SOUTH AFRICA SPAIN SWEDEN 0860-SAMSUNG (726-7864 ) www.samsung.com 902 10 11 30 0771-400 200 www.samsung.com www.samsung.com/se COUNTRY CUSTOMER CARE CENTER WEB SITE SWITZERLAND 0800-SAMSUNG (726-7864) www.samsung.com/ch TADJIKISTAN 8-10-800-500-55-500 TAIWAN THAILAND TRINIDAD &
TOBAGO TURKEY U.A.E 0800-329-999 1800-29-3232 02-689-3232 www.samsung.com www.samsung.com/th 1-800-SAMSUNG (726-7864) www.samsung.com/latin 444 77 11 800-SAMSUNG (726-7864) 8000-4726 www.samsung.com www.samsung.com U.K U.S.A. 0845 SAMSUNG (726-7864) www.samsung.com 1-800-SAMSUNG (726-7864) www.samsung.com/us UKRAINE 8-800-502-0000 www.samsung.com UZBEKISTAN 8-10-800-500-55-500 www.samsung.com.uz VENEZUELA 0-800-100-5303 www.samsung.com/latin VIETNAM 1 800 588 889 www.samsung.com Contact SAMSUNG worldwide_ 56 2008 Samsung Electronics Co., Ltd. All rights reserved. This users guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this users guide. Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd. Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation. UFST and MicroType are registered trademarks of Monotype Imaging Inc. TrueType, LaserWriter and Macintosh are trademarks of Apple Computer, Inc. All other brand or product names are trademarks of their respective companies or organizations. REV 1.0
frequency | equipment class | purpose | ||
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1 | 2008-05-19 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
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1 | Effective |
2008-05-19
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1 | Applicant's complete, legal business name |
Samsung Electronics Co Ltd
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1 | FCC Registration Number (FRN) |
0014577886
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1 | Physical Address |
19 Chapin Rd., Building D
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1 |
Pine Brook, NJ
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1 |
United States
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app s | TCB Information | |||||
1 | TCB Application Email Address |
r******@pctestlab.com
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1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
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app s | FCC ID | |||||
1 | Grantee Code |
A3L
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||||
1 | Equipment Product Code |
CLP315W
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J******** C********
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||||
1 | Title |
General Manager
|
||||
1 | Telephone Number |
973-8********
|
||||
1 | Fax Number |
973-8********
|
||||
1 |
j******@samsung.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
PCTEST Engineering Lab., Inc.
|
||||
1 | Name |
R**** O********
|
||||
1 | Physical Address |
6660-B Dobbin Road
|
||||
1 |
Columbia, Maryland 21045
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|||||
1 |
United States
|
|||||
1 | Telephone Number |
410-2********
|
||||
1 | Fax Number |
410-2********
|
||||
1 |
r******@pctestlab.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Color Laser Printer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Samsung Electronics Co., Ltd. Global CS Center
|
||||
1 | Name |
P******** N********
|
||||
1 | Telephone Number |
82-31********
|
||||
1 | Fax Number |
82-31********
|
||||
1 |
p******@samsung.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B | 16 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC