all | frequencies |
|
|
|
|
|
exhibits | applications |
---|---|---|---|---|---|---|---|---|
manual | photos | labels |
app s | submitted / available | |||||||
---|---|---|---|---|---|---|---|---|
1 2 3 4 5 |
|
User manual | Users Manual | 3.59 MiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 |
|
INTERNAL PHOTO | Internal Photos | 1.36 MiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 |
|
EXTERNAL PHOTO | External Photos | 113.33 KiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 |
|
E-Label Attestation Letter | ID Label/Location Info | 867.14 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
E-Label and location | ID Label/Location Info | 437.05 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 | Antenna Distance | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 | Antenna Gain Data BT,WiFi | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 | Block Diagram | Block Diagram | January 12 2021 | confidential | ||||
1 2 3 4 5 |
|
HACS-F003 FCC Confidentiality Request Letter | Cover Letter(s) | 41.45 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
HACS-F004 FCC Agent Authorization Letter rev.2.3 | Cover Letter(s) | 39.47 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 | Operational Description WLAN HCT 0107 | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 | Operational description BT R1 | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 | Cover Letter(s) | January 12 2021 / January 14 2021 | ||||||
1 2 3 4 5 | Product Equality Decl FCC (SM-A022MDS-SM-A022M) | Operational Description | January 14 2021 | confidential | ||||
1 2 3 4 5 | Cover Letter(s) | January 12 2021 / January 14 2021 | ||||||
1 2 3 4 5 | Product Equality Decl FCC (SM-A022MDS-SM-A022MDS) | Operational Description | January 14 2021 | confidential | ||||
1 2 3 4 5 | RF Exposure Info | January 12 2021 / January 14 2021 | ||||||
1 2 3 4 5 |
|
SAR Report 1 of 3 R1 | RF Exposure Info | 1.90 MiB | January 14 2021 | |||
1 2 3 4 5 |
|
SAR Report 2 of 3 | RF Exposure Info | 920.00 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAR Report 3 of 3 | RF Exposure Info | 5.38 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAR Setup Photos | Test Setup Photos | 1.12 MiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 | Schematic | Schematics | January 12 2021 | confidential | ||||
1 2 3 4 5 | Tune-up procedure Part15C | Parts List/Tune Up Info | January 12 2021 | confidential | ||||
1 2 3 4 5 |
|
SM-A022MDS Annex A RF Test Setup Photo Unlicensed | Test Setup Photos | 1.69 MiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 |
|
SM-A022MDS [BT LE 5.0] Test Report | Test Report | 2.48 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SM-A022MDS [DTS] Test Report | Test Report | 3.31 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 | Block Diagram | Users Manual | January 12 2021 | confidential | ||||
1 2 3 4 5 | Operational description BT HCT 0107 | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 |
|
SM-A022MDS [BT] Test Report | Test Report | 4.13 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 | Antenna Gain Data Main1 | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 |
|
HAC RF Emission Report | Test Report | 3.34 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
HAC RF Emission Setup Photos | Test Setup Photos | 139.84 KiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 |
|
HSPA MPR Letter | Attestation Statements | 135.05 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
LTE Attestation Letter | Attestation Statements | 719.30 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 | LTE Release 10 Checklist | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 | Operational description MAIN HCT0107 | Operational Description | January 12 2021 | confidential | ||||
1 2 3 4 5 | Part list | Parts List/Tune Up Info | January 12 2021 | confidential | ||||
1 2 3 4 5 | Tune-up procedure Main | Parts List/Tune Up Info | January 12 2021 | confidential | ||||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Setup Photo Annex A Licensed | Test Setup Photos | 1.29 MiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Test Report 2G3G | Test Report | 5.05 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Test Report LTE B12(17) | Test Report | 3.11 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Test Report LTE B2 Part1 | Test Report | 5.40 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Test Report LTE B2 Part2 | Test Report | 4.88 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Test Report LTE B5 | Test Report | 2.96 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Test Report LTE B66(4) Part1 | Test Report | 5.40 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
SAMSUNG SM-A022MDS RF Test Report LTE B66(4) Part2 | Test Report | 4.88 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
HCT-EM-2101-FC004-P SAMSUNG SM-A022M DS EMI Test Setup Photo CXX | Test Setup Photos | 313.18 KiB | January 12 2021 / July 11 2021 | delayed release | ||
1 2 3 4 5 |
|
HCT-EM-2101-FC004 SAMSUNG SM-A022M DS EMI Report CXX | Test Report | 725.40 KiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
LBE20201192 SM-A022M DS EMI Test Report FCC Cer JBP | Test Report | 1.74 MiB | January 12 2021 / January 14 2021 | |||
1 2 3 4 5 |
|
LBE20201192 SM-A022M DS EMI Test Setup photo Appendix FCC Cer JBP | Test Setup Photos | 1.18 MiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | User manual | Users Manual | 3.59 MiB | January 12 2021 / July 11 2021 | delayed release |
USER MANUAL
SM-A022M
SM-A022M/DS
SM-M022M/DS
English. 11/2020. Rev.1.0
www.samsung.com
Table of Contents
Basics
4
6
Read me first
Device overheating situations and
solutions
Device layout and functions
9
13 Charging the battery
15 SIM or USIM card (nano-SIM card)
17 Memory card (microSD card)
19 Turning the device on and off
20
Initial setup
20 Samsung account
21 Transferring data from your previous
device (Smart Switch)
23 Understanding the screen
30 Notification panel
32 Entering text
Installing or uninstalling apps
Apps and features
34
35 Phone
38 Contacts
40 Messages
Internet
41
42 Camera
50 Gallery
54 Multi window
55 Samsung Notes
56 Samsung Members
56 Calendar
57 Reminder
58 Radio
59 Voice Recorder
59 My Files
59 Clock
59 Calculator
60 Game Launcher
61 Game Booster
62 Sharing content
63 Samsung Global Goals
64 Google apps
2
87 Digital Wellbeing and parental
controls
88 Device care
88 Optimising your device
88 Battery
89 Storage
89 Memory
89 Security
90 Ultra data saving
90 Apps
90 General management
91 Accessibility
92 Software update
92 About phone
Appendix
93 Troubleshooting
98 Removing the battery
Table of Contents
Settings
65
Introduction
65 Connections
66 Wi-Fi
68 Bluetooth
69 NFC and payment (NFC-enabled
models)
71 Data saver
71 Mobile data only apps
71 Mobile Hotspot
72 More connection settings
73 Sounds and vibration
74 Sound quality and effects
74 Notifications
75 Display
75 Wallpaper
76 Themes
76 Lock screen
77 Smart Lock
77 Biometrics and security
78 Face recognition
80 Fingerprint recognition
82 Privacy
83 Location
83 Accounts and backup
84 Samsung Cloud
85 Google
85 Advanced features
86 Motions and gestures
86 Dual Messenger
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
•
•
•
•
•
•
•
•
•
Descriptions are based on the device’s default settings.
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
The device may require a connection to a Wi-Fi or mobile network when using some apps
or features.
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
4
Basics
•
•
•
•
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
– You can set the touchscreen to turn off automatically when you are not using it.
Launch the Settings app, tap Display → Screen timeout, and then select the length
of time you want the device to wait before turning off the touchscreen.
– To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the Settings app, tap Display, and then tap the
Adaptive brightness switch to activate it.
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the Settings app and tap About phone → Status. If your device does not
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.
The use of mobile devices on aeroplanes or ships may be subject to federal and local
guidelines and restrictions. Check with the appropriate authorities and always follow
crew instructions regarding when and how you may use your device.
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the Settings app and tap About phone → Regulatory
information.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
5
Basics
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charging speed may decrease or the charger may stop charging.
Do the following when the device heats up:
•
•
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
•
During the initial setup after purchase or when restoring data
When downloading large files
6
Basics
•
•
•
•
•
•
•
•
•
When using apps that require more power or using apps for extended periods
– When playing high-quality games for extended periods
– When recording videos for extended periods
– When streaming videos while using the maximum brightness setting
– When connecting to a TV
While multitasking (or, when running many apps in the background)
– When using Multi window
– When updating or installing apps while recording videos
– When downloading large files during a video call
– When recording videos while using a navigation app
When using large amount of data for syncing with the cloud, email, or other accounts
When using a navigation app in a car while the device is placed in direct sunlight
When using the mobile hotspot and tethering feature
When using the device in areas with weak signals or no reception
When charging the battery with a damaged USB cable
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
When you are roaming
Do the following when the device heats up:
•
•
•
•
•
•
•
Keep the device updated with the latest software.
Conflicts between running apps may cause the device to heat up. Restart the device.
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
Close apps that increase battery consumption or that run in the background when
not in use.
Delete unnecessary files or unused apps.
Decrease the screen brightness.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
7
Basics
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
Do not store your device in very cold or very hot temperatures.
Do not expose your device to direct sunlight for extended periods.
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
•
•
•
•
•
•
•
•
8
Basics
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
•
•
•
•
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
The supplied items are designed only for this device and may not be compatible with
other devices.
Appearances and specifications are subject to change without prior notice.
You can purchase additional accessories from your local Samsung retailer. Make sure
they are compatible with the device before purchase.
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer to
the Samsung website.
9
Basics
Device layout
SIM card / Memory card
tray
Touchscreen
Earphone jack
Microphone
Rear camera
Flash
Speaker
Front camera
Volume key
Side key (Fingerprint
recognition sensor)
Multipurpose jack
(USB Type-C)
GPS antenna
Main antenna
Speaker
Main antenna
Microphone
10
Basics
•
•
•
•
•
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight,
the camera image sensor may be damaged. A damaged image sensor is irreparable
and will cause dots or spots in pictures.
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to remove
the dust or foreign materials with a sharp object, the device may be damaged and its
appearance may be affected.
–
–
–
•
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
Do not allow water to contact the touchscreen. The touchscreen may malfunction in
humid conditions or when exposed to water.
11
Basics
Hard keys
Key
Side key
Side key +
Volume Down key
Setting the Side key
Soft buttons
Function
•
Press and hold to turn the device on or off.
Press to turn on or lock the screen.
Press twice to launch the app or feature you set.
Press simultaneously to capture a screenshot.
Press and hold simultaneously to turn off the device.
•
•
•
•
Select an app or feature to launch by pressing the Side key twice.
Launch the Settings app, tap Advanced features → Side key, and then select an option you
want.
Recents button
Back button
Home button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer
to Navigation bar (soft buttons) for more information.
12
Basics
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage to
your device.
•
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
Use only USB Type-C cable supplied with the device. The device may be damaged if
you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a power
switch, so you must unplug the charger from the electric socket when not in use to
avoid wasting power. The charger should remain close to the electric socket and easily
accessible while charging.
Wired charging
Connect the USB cable to the USB power adaptor and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger from the
device.
13
Basics
•
•
•
•
•
•
•
•
•
•
•
•
•
Quick charging
Launch the Settings app, tap Device care → Battery → Charging, and then activate the
feature you want.
•
Fast charging: To use the fast charging feature, use a battery charger that supports
Adaptive fast charging.
•
•
While charging, you cannot activate or deactivate this feature.
You can charge the battery more quickly while the device or its screen is turned off.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
Optimise the device using the device care feature.
When you are not using the device, turn off the screen by pressing the Side key.
Activate power saving mode.
Close unnecessary apps.
Deactivate the Bluetooth feature when not in use.
Deactivate auto-syncing of apps that need to be synced.
Decrease the backlight time.
Decrease the screen brightness.
Battery charging tips and precautions
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
The device can be used while it is charging, but it may take longer to fully charge the
battery.
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
14
Basics
•
•
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
SIM or USIM card (nano-SIM card)
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Some services that require a network connection may not be available depending on
the service provider.
Installing the SIM or USIM card
1
2
3
4
Dual SIM card tray
Single SIM card tray
15
Basics
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards
and gently press the SIM or USIM card into the tray to secure it.
•
•
•
4 Insert the tray back into the tray slot.
Use only a nano-SIM card.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the
tray.
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
Fully insert the tray into the tray slot to prevent liquid from entering your device.
•
•
•
SIM card manager (dual SIM models)
Launch the Settings app and tap Connections → SIM card manager.
•
•
•
SIM cards: Activate the SIM card to use and customise the SIM card settings.
Preferred SIM card: Select to use specific SIM cards for some features, such as voice calls,
when two cards are activated.
More SIM card settings: Customise the call settings.
16
Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
1
2
3
4
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place a memory card on the tray with the gold-coloured contacts facing downwards and
gently press the memory card into the tray to secure it.
4 Insert the tray back into the tray slot.
•
•
•
•
•
•
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
Use caution to insert the memory card right-side up.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
When you remove the tray from the device, the mobile data connection will be
disabled.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of
the tray.
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
Fully insert the tray into the tray slot to prevent liquid from entering your device.
17
Basics
•
•
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it. If
your device cannot format or recognise the memory card, contact the memory card
manufacturer or a Samsung Service Centre.
Frequent writing and erasing of data shortens the lifespan of memory cards.
When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the Settings app and tap Device care → Storage → Advanced → SD card →
Unmount.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from the
misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the Settings app and tap Device care → Storage → Advanced → SD card →
Format.
Before formatting the memory card, remember to make backup copies of all important
data stored in the memory card. The manufacturer’s warranty does not cover loss of
data resulting from user actions.
18
Basics
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where the
use of wireless devices is restricted, such as aeroplanes and hospitals.
Volume Down key
Side key
Press and hold the Side key for a few seconds to turn on the device.
1 To turn off the device, press and hold the Side key. Alternatively, open the notification
Turning the device on
Turning the device off
panel and tap
.
2 Tap Power off.
Forcing restart
To restart the device, tap Restart.
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
19
Basics
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Side key, and then tap Emergency mode.
Alternatively, open the notification panel and tap
→ Emergency mode.
To deactivate emergency mode, tap → Turn off Emergency mode.
The usage time left shows the time remaining before the battery power runs out. Usage
time left may vary depending on your device settings and operating conditions.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap
.
2 If you already have a Samsung account, sign in to your Samsung account.
•
•
If you want to sign in using your Google account, tap Continue with Google.
If you do not have a Samsung account, tap Create account.
20
Basics
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Reset password on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also
be removed from your device.
1 Launch the Settings app and tap Accounts and backup → Accounts.
2 Tap Samsung account → Personal info → → Sign out.
3 Tap Sign out, enter your Samsung account password, and then tap OK.
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
•
Launch the Settings app and tap Accounts and backup → Smart Switch.
This feature may not be supported on some devices or computers.
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes
copyright seriously. Only transfer content that you own or have the right to transfer.
•
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch Smart Switch.
If you do not have the app, download it from Galaxy Store or Play Store.
2 On your device, launch the Settings app and tap Accounts and backup → Smart Switch.
21
Basics
3 Place the devices near each other.
4 On the previous device, tap Send data → Wireless.
5 On the previous device, tap Allow.
6 On your device, select an item to bring and tap Transfer.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the Settings app and tap Accounts and backup → Smart Switch
→ → Restore.
4 Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
22
Basics
Understanding the screen
Controlling the touchscreen
Tapping
Tap the screen.
Dragging
Tap and hold an
item and drag
it to the target
position.
Swiping
Swipe upwards,
downwards, to
the left, or to the
right.
Tapping and
holding
Tap and hold
the screen for
approximately
2 seconds.
Double-tapping
Double-tap the
screen.
Spreading and
pinching
Spread two
fingers apart
or pinch on the
screen.
•
•
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which are
outside of the touch input area.
23
Basics
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Button
Function
Recents
Tap to open the list of recent apps.
Home
Back
Tap to return to the Home screen.
Tap and hold to launch the Google Assistant app.
Tap to return to the previous screen.
•
•
•
•
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the Settings app, tap Display → Navigation bar, and then tap Swipe gestures under
Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap
More options and select an option you want.
Swipe from bottom
Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints
switch to deactivate it.
24
Basics
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Finder
Favourite apps
Home screen
Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and
then tap the Apps button switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
25
Basics
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
•
•
Adding panels: Swipe to the left, and then tap
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
Deleting panels: Tap
on the panel.
.
•
•
•
•
Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
Home screen settings: Configure settings for the Home screen, such as the screen layout.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen
settings → Home screen layout → Home screen only → Apply.
You can now access all your apps by swiping to the left on the Home screen.
26
Basics
Launching Finder
Search for content on the device quickly.
downwards, and then tap
.
2 Enter a keyword.
1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe
Apps and content on your device will be searched.
If you tap
on the keyboard, you can search for more content.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap Folder name and enter a
folder name.
•
Adding more apps
Tap
dragging it to the folder.
on the folder. Tick the apps to add and tap Done. You can also add an app by
27
Basics
•
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
Deleting a folder
Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock
type, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the Settings app,
tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock
method, and then tap the Auto factory reset switch to activate it.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
28
Basics
Icon
Meaning
/
LTE network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode / Vibration mode
Flight mode activated
Error occurred or caution required
Battery charging / Battery power level
/
/
•
•
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Some indicator icons appear only when you open the notification panel.
The indicator icons may appear differently depending on the service provider or
model.
29
Basics
Screen capture
Capture a screenshot while using the device. Press the Side key and the Volume Down key
simultaneously. You can view the captured screenshots in Gallery.
It is not possible to capture a screenshot while using some apps and features.
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
Quick setting buttons
Power options
Launch Settings.
View the notification details and
perform various actions.
Clear all notifications.
Access the notification settings.
30
Basics
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
Quick setting buttons
Adjust the brightness of the
display.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
31
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text.
Additional keyboard functions
View more keyboard functions.
Enter uppercase. For all caps, tap it
twice.
Delete a preceding character.
Enter symbols.
Break to the next line.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Enter a space.
Changing the input language
Tap
→ Languages and types → Manage input languages and select the languages to
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Changing the keyboard
On the navigation bar, tap
to change the keyboard.
To change the keyboard type, tap
select the keyboard type you want.
→ Languages and types, select a language, and then
•
•
If the keyboard button (
) does not appear on the navigation bar, launch the
Settings app, tap General management → Language and input → On-screen
keyboard, and then tap the Show Keyboard button switch to activate it.
On a 3 x 4 keyboard, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
32
Basics
Additional keyboard functions
: Enter emoticons.
: Enter stickers.
: Attach animated GIFs.
: Enter text by voice.
: Change the keyboard settings.
Tap
to use more keyboard functions.
: Search for content and enter it.
: Translate text and enter it.
: Open the text editing panel.
: Change the keyboard mode.
: Change the keyboard size.
•
•
•
•
•
•
•
•
•
•
Some features may not be available depending on the service provider or model.
Copying and pasting
1 Tap and hold over text.
or
2 Drag
3 Tap Copy or Cut.
to select the desired text, or tap Select all to select all text.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap Paste.
33
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the Galaxy Store app. Browse apps by category or tap
to search for a keyword.
•
•
This app may not be available depending on the service provider or model.
To change the auto update settings, tap
select an option.
→ → Auto update apps, and then
Play Store
Purchase and download apps.
Launch the Play Store app. Browse apps by category or search for apps by keyword.
To change the auto update settings, tap → Settings → Auto-update apps, and
then select an option.
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
•
Uninstall: Uninstall downloaded apps.
Disable: Disable selected default apps that cannot be uninstalled from the device.
Some apps may not support this feature.
34
Apps and features
Enabling apps
Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the Settings app and tap Apps. Select an app
and tap Permissions. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app
and tap Apps → → Permission manager. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not function
properly.
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the Phone app and tap Keypad.
2 Enter a phone number.
3 Tap
to make a voice call, or tap
Add the number to the contacts
list.
Preview the phone number.
or
to make a video call.
More options
Search for a contact.
35
Apps and features
Making calls from call logs or contacts list
Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, launch the Settings app, tap Advanced features → Motions
and gestures, and then tap the Swipe to call or send messages switch to activate it.
Using speed dial
To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed
dial numbers, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making an international call
1 Launch the Phone app and tap Keypad.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap
.
Receiving calls
Answering a call
Rejecting a call
When a call comes in, drag
outside the large circle.
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards
and select a message to send.
To create various rejection messages, launch the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap
.
36
Apps and features
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the Phone app and tap → Settings → Block numbers.
2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done.
To manually enter a number, tap Add phone number, enter a phone number, and then
tap
.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown/hidden numbers switch to activate the feature.
Options during calls
•
•
•
•
•
•
•
•
•
Add call: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
Hold call: Hold a call.
Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
Mute: Turn off the microphone so that the other party cannot hear you.
Keypad / Hide: Open or close the keypad.
: End the current call.
Camera: During a video call, turn off the camera so that the other party cannot see you.
Switch: During a video call, switch between the front and rear cameras.
Some features may not be available depending on the service provider or model.
37
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the Contacts app and tap
.
2 Select a storage location.
3 Enter contact information and tap Save.
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the Contacts app and tap
→ Manage contacts → Import or export contacts
→ Import.
2 Follow the on-screen instructions to import contacts.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the Settings app, tap Accounts and backup → Accounts and select the account
to sync with.
2 Tap Sync account and tap the Contacts switch to activate it.
For the Samsung account, tap → Sync settings and tap the Contacts switch to activate
it.
38
Tap the contact. Then take one of the following actions:
at the top of the contacts list and enter search criteria.
Apps and features
Searching for contacts
Launch the Contacts app. Tap
•
•
•
•
•
: Add to favourite contacts.
: Make a voice call.
/
: Make a video call.
: Compose a message.
: Compose an email.
Deleting contacts
1 Launch the Contacts app and tap → Delete.
2 Select contacts and tap Delete.
To delete contacts one by one, tap a contact from the contacts list and tap → Delete.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the Contacts app and tap → Share.
2 Select contacts and tap Share.
3 Select a sharing method.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the Contacts app and tap
→ Groups → Create group.
2 Follow the on-screen instructions to create a group.
Merging duplicate contacts
If your contacts list includes duplicate contacts, merge them into one to streamline your
contacts list.
1 Launch the Contacts app and tap
→ Manage contacts → Merge contacts.
2 Tick contacts and tap Merge.
39
Apps and features
Messages
Introduction
Send and view messages by conversation.
Sending messages
1 Launch the Messages app and tap
.
2 Add recipients and enter a message.
You may incur additional charges for sending or receiving messages when you are roaming.
To record and send a voice message, tap and hold
your finger. The recording icon appears only while the message input field is empty.
, say your message, and then release
3 Tap
to send the message.
Recipient
Enter recipients.
Enter a message.
Enter stickers.
Attach files.
Send the message.
Viewing messages
1 Launch the Messages app and tap Conversations.
2 On the messages list, select a contact or a phone number.
•
•
To reply to the message, tap the message input field, enter a message, and then tap
To adjust the font size, spread two fingers apart or pinch on the screen.
.
Sorting messages
You can sort messages by category and manage them easily.
Launch the Messages app and tap Conversations → New category → Add category.
If the category option does not appear, tap → Settings and tap the Conversations
categories switch to activate it.
40
Apps and features
Deleting messages
Tap and hold a message to delete, then tap Delete.
Changing message settings
Launch the Messages app, tap → Settings. You can block unwanted messages, change
notification settings, and more.
Internet
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
1 Launch the Internet app.
2 Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Refresh the current webpage.
View your bookmarks.
Open the homepage.
Manage tabs. / Use secret mode.
Move between pages.
More options
41
Apps and features
Using secret mode
If you set a password for secret mode, you can prevent others from viewing your search
history, browsing history, bookmarks, and saved pages.
1 Tap
→ Turn on Secret mode.
2 Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for
secret mode.
In secret mode, the device will change the colour of the toolbars. To deactivate secret
mode, tap
→ Turn off Secret mode.
In secret mode, you cannot use some features, such as screen capture.
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
•
•
Do not take photos or record videos of other people without their permission.
Do not take photos or record videos where legally prohibited.
Do not take photos or record videos in places where you may violate other people’s
privacy.
Taking photos
1 Launch the Camera app.
You can also launch the app by pressing the Side key twice quickly or dragging
the circle on the locked screen.
outside
•
•
•
Some camera features are not available when you launch the Camera app from the
locked screen or when the screen is turned off while the screen lock method is set.
The camera automatically shuts off when unused.
Some methods may not be available depending on the service provider or model.
2 Tap the image on the preview screen where the camera should focus.
To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag
the adjustment bar towards
or
.
42
Apps and features
3 Tap
to take a photo.
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Camera settings
Options for current shooting mode
Zoom
Preview thumbnail
Take a photo.
Shooting modes list
Switch between the front and rear
cameras.
•
•
•
•
•
•
•
The preview screen may vary depending on the shooting mode and which camera is
being used.
When you take photos or videos with a high resolution or a high zoom ratio, the
focus may not be clear if the subject is close. Take photos or videos from a good
distance.
If photos you take appear blurry, clean the camera lens and try again.
Make sure that the lens is not damaged or contaminated. Otherwise, the device may
not work properly in some modes that require high resolutions.
Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-
angle photos or videos and does not indicate device performance problems.
The maximum capacity for recording a video may vary depending on the resolution.
The camera may fog up or form condensation if the device is exposed to sudden
changes in air temperature, due to the difference in temperature outside and inside
the camera cover. Try to avoid such conditions when planning to use the camera. If
fogging does occur, allow the camera to dry naturally at room temperature before
taking photos or recording videos, otherwise results may look blurry.
43
Apps and features
Using zoom features
/
Select
apart on the screen to zoom in, and pinch to zoom out.
or drag it to the left or right to zoom in or out. Alternatively, spread two fingers
: The Ultra wide camera lets you take wide-angle photos or record wide-angle videos
of things like landscapes.
: The wide-angle camera lets you take basic photos or record normal videos.
Zoom features are available only when using the rear camera.
Using the camera button
Tap and hold the camera button to record a video.
To take burst shots, swipe the camera button to the edge of the screen and hold it.
If you add another camera button, you can move it anywhere on the screen and take
photos more conveniently. On the preview screen, tap
the Floating Shutter button switch to activate it.
→ Shooting methods and tap
Options for current shooting mode
On the preview screen, use the following options.
: Activate or deactivate the flash.
: Select the length of the delay before the camera automatically takes a photo.
: Select an aspect ratio and resolution for photos.
: Select an aspect ratio for videos.
: Apply a filter effect or beauty effects.
: Select a metering method. This determines how light values are calculated.
Centre-weighted uses the light in the centre portion of the shot to calculate the
exposure of the shot.
calculate the exposure of the shot.
Matrix averages the entire scene.
Spot uses the light in a concentrated centre area of the shot to
: In FOOD mode, focus on a subject inside the circular frame and blur the image
outside the frame.
: In FOOD mode, adjust the colour tone.
The available options may vary depending on the model or shooting mode.
•
•
•
•
•
•
•
•
•
•
•
•
•
44
Apps and features
Photo mode
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily.
On the shooting modes list, tap PHOTO and tap
to take a photo.
Taking high-resolution photos
Take high-resolution photos. You can crop the high-resolution photos by enlarging the area
you want and saving it as a high-resolution file.
In the shooting options, tap
→
and take a photo.
The resolution may vary depending on the model.
Taking selfies
You can take self-portraits with the front camera.
1 On the preview screen, swipe upwards or downwards, or tap
to switch to the front
camera for self-portraits.
2 Face the front camera lens.
3 Tap
to take a photo.
To take self-portraits with a wide-angle shot of the landscape or people, tap
.
Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a photo.
1 On the preview screen, tap
.
2 Select effects and take a photo.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
45
Apps and features
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1 On the shooting modes list, tap VIDEO and tap
to record a video.
•
•
To capture an image from the video while recording, tap
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap AF to cancel the manually set focus.
.
2 Tap
to stop recording the video.
Live focus mode
The camera allows you to take photos where the background is blurred and the subject
stands out clearly.
1 On the shooting modes list, tap LIVE FOCUS.
2 Drag the background blur adjustment bar to adjust the blur level.
3 When Ready appears on the preview screen, tap
to take a photo.
Background blur adjustment bar
•
•
Use this feature in a place that has sufficient light.
The background blur may not be applied properly in the following conditions:
– The device or the subject is moving.
– The subject is thin or transparent.
– The subject has a similar colour to the background.
– The subject or background is plain.
46
Apps and features
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap MORE → PRO. Select options and customise the settings,
and then tap
to take a photo.
Available options
•
•
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame
to the area where you want to separate the focus area and the exposure area.
47
Apps and features
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
1 On the shooting modes list, tap MORE → PANORAMA.
2 Tap
and move the device slowly in one direction.
Keep the image within the frame on the camera’s viewfinder. If the preview image is out of
the guide frame or you do not move the device, the device will automatically stop taking
photos.
3 Tap
to stop taking photos.
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall.
Food mode
Take photos of food with more vibrant colours.
1 On the shooting modes list, tap MORE → FOOD.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
and drag the adjustment bar to adjust the colour tone.
3 Tap
4 Tap
to take a photo.
Macro mode
Take photos of subjects at close range.
On the shooting modes list, tap MORE → MACRO.
Deco Pic mode
Capture photos or videos with various stickers.
On the shooting modes list, tap MORE → DECO PIC.
48
Apps and features
Pictures
Videos
Useful features
Customising camera settings
On the preview screen, tap
shooting mode.
. Some options may not be available depending on the
•
•
•
•
•
•
•
•
•
•
Swipe Shutter button to edge to: Select an action to perform when you swipe the
camera button to the edge of the screen and hold it.
Rear video size: Select an aspect ratio and resolution for videos you want to take with
the rear camera. Using a higher resolution will result in higher quality videos, but they will
take up more memory.
Front video size: Select an aspect ratio and resolution for videos you want to take with
the front camera. Using a higher resolution will result in higher quality videos, but they
will take up more memory.
Auto HDR: Take photos with rich colours and reproduce details even in bright and dark
areas.
Pictures as previewed: Set the device to save photos as they appear on the preview
screen when taken with the front camera without flipping them.
Grid lines: Display viewfinder guides to help composition when selecting subjects.
Location tags: Attach a GPS location tag to the photo.
•
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
Shooting methods: Select additional shooting methods for taking a photo or recording
a video.
Settings to keep: Keep the last settings you used, such as the shooting mode, when you
launch the camera.
Storage location: Select the memory location for storage. This feature will appear when
you insert a memory card.
49
Apps and features
•
•
•
•
Watermark: Add a watermark in the bottom left corner when taking pictures.
Reset settings: Reset the camera settings.
Contact us: Ask questions or view frequently asked questions.
About Camera: View the Camera app version and legal information.
Some features may not be available depending on the model.
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Gallery
Using Gallery
Launch the Gallery app.
Group similar images.
More options
Search for images.
Grouping similar images
Launch the Gallery app and tap
to group similar images and display only the best shots as
a preview of the images. When you tap the image preview, you can view all the images in the
group.
50
Apps and features
Viewing images
Launch the Gallery app and select an image. To view other files, swipe to the left or right on
the screen.
More options
Modify the image.
Share the image with others.
Add the image to favourites.
Delete the image.
Cropping enlarged images
1 Launch the Gallery app and select an image.
2 Spread two fingers apart on the area you want to save and tap
.
The cropped area will be saved as a file.
Saved
image
thumbnail
51
Apps and features
Capture the current
screen.
Switch to the pop-up
video player.
Lock the playback
screen.
Rewind or fast-forward
by dragging the bar.
Skip to the previous
video. Tap and hold to
rewind.
Viewing videos
Launch the Gallery app and select a video to play. To view other files, swipe to the left or right
on the screen.
More options
Create an animated GIF.
Change the screen ratio.
Rotate the screen.
Skip to the next video.
Tap and hold to
fast-forward.
Pause and resume
playback.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Albums
Create albums and sort your images and videos.
1 Launch the Gallery app and tap Albums → → Create album to create an album.
2 Select the album, tap Add items, and then copy or move the images or videos you want.
52
Apps and features
Stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories.
Launch the Gallery app, tap Stories, and then select a story.
To add or delete images or videos, select a story and tap Story album → → Add or Edit.
Deleting images or videos
Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap
Delete.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a
certain period.
Launch the Gallery app, tap → Settings, and then tap the Recycle bin switch to activate it.
To view files in the recycle bin, launch the Gallery app and tap → Recycle bin.
53
Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Split screen view
Pop-up view
Some apps may not support this feature.
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.
The selected app will launch in the split screen view.
3 On the other window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
54
Apps and features
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.
The app screen will appear in the pop-up view.
If you tap the Home button while using a pop-up window, the window will be minimised
and displayed as an app icon. To use the pop-up window again, tap the app icon.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1 Launch the Samsung Notes app, tap
, and then create a note.
You can change the input method by tapping
or
.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert files.
2 When you are finished composing the note, tap Save.
Deleting notes
Tap and hold a note to delete and tap Delete.
55
Apps and features
Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest news and tips. Samsung Members can help
you solve any problems you might encounter while using your device.
Calendar
Manage your schedule by entering upcoming events in your planner.
Creating events
1 Launch the Calendar app and tap
or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
2 Enter event details and tap Save.
Syncing events with your accounts
1 Launch the Settings app, tap Accounts and backup → Accounts, and then select the
account to sync with.
2 Tap Sync account and tap the Calendar switch to activate it.
For the Samsung account, tap → Sync settings and tap the Calendar switch to activate
it.
To add accounts to sync with, launch the Calendar app and tap
account. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
→ Add new
→
56
Apps and features
Reminder
Register to-do items as reminders and receive notifications according to the condition you
set.
•
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
To use location reminders, the GPS feature must be activated. Location reminders
may not be available depending on the model.
Launch the Calendar app and tap
Reminder app icon (
) will be added to the Apps screen.
→ Reminder. The Reminder screen will appear and the
Starting Reminder
Creating reminders
1 Launch the Reminder app.
2 Tap Write a reminder or
, enter the details, and then tap Save.
Completing reminders
On the reminders list, select a reminder and tap Complete.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap → Completed → Edit.
2 Tick items to restore and tap Restore.
Reminders will be added to the reminders list and you will be reminded again.
Deleting reminders
To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap Delete.
57
Apps and features
Radio
Launch the Radio app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the first time.
Record audio from the FM radio.
Turn the FM radio on or off.
Enter radio frequency manually.
Fine-tune the frequency.
Scan and save stations.
More options
Add the current station to the
favourites list.
Search for stations.
View the list of favourite stations.
View the list of saved stations.
This app may not be available depending on the service provider or model.
Playing through the speaker
Tap → Play through speaker.
You can listen to the radio through the speaker instead of the connected earphone.
58
Apps and features
Voice Recorder
Record or play voice recordings.
1 Launch the Voice Recorder app.
2 Tap
•
•
to start recording. Speak into the microphone.
to pause recording.
Tap
While making a voice recording, tap BOOKMARK to insert a bookmark.
to finish recording.
3 Tap
4 Enter a file name and tap Save.
My Files
Access and manage various files stored in the device.
Launch the My Files app.
To check for unnecessary data and free up the device’s storage, tap Analyse storage.
To search for files or folders, tap
.
Clock
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Launch the Clock app.
: View the calculation history. To clear the history, tap Clear history. To close the
: Use the unit conversion tool. You can convert various values, such as area, length, or
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
•
•
•
calculation history panel, tap
.
temperature, into other units.
: Display the scientific calculator.
59
Apps and features
Game Launcher
Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one
place for easy access. You can set the device to game mode to play games more easily.
Launch the Game Launcher app and select the game you want.
•
•
If Game Launcher does not appear, launch the Settings app, tap Advanced
features, and then tap the Game Launcher switch to activate it.
Games downloaded from Play Store and Galaxy Store will be automatically shown
on the Game Launcher screen. If you cannot see your games, drag the Library panel
upwards and tap → Add apps.
Removing a game from Game Launcher
Drag the Library panel upwards, tap and hold a game, and then tap Remove from Game
Launcher.
Changing the performance mode
You can change the game performance mode.
Launch the Game Launcher app, tap
then select the mode you want.
→ Game performance → Game performance, and
•
•
•
Focus on performance: This focuses on giving you the best possible performance while
playing games.
Balanced: This balances the performance and the battery usage time.
Focus on power saving: This saves battery power while playing games.
Battery power efficiency may vary by game.
60
Apps and features
Game Booster
Game Booster lets you play games in a better environment. You can use Game Booster while
playing games.
To open the Game Booster panel while playing games, tap
navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have
set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to
open Game Booster.
on the navigation bar. If the
•
•
•
•
•
•
•
: Configure settings for Game Booster.
Monitoring temperature / Monitoring memory: Set the device to automatically adjust
settings to prevent device overheating and to stop apps running in the background to
better manage memory.
Block during game: Lock some features during games.
Navigation button lock: Hide the buttons on the navigation bar. To display the buttons,
tap
Screen touch lock: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
Screenshot: Capture screenshots.
Record: Record your game sessions. To stop recording, tap
on the navigation bar.
on the navigation bar.
•
•
You can set to open the Game Booster panel from the navigation bar while the
navigation bar is set to Swipe gestures. On the Game Booster panel, tap Block
during game and tap the Navigation gestures switch to activate it.
Available options may vary depending on the game.
Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap
and select an app from the apps list.
61
Apps and features
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
1 Launch the Gallery app and select an image.
2 Tap
and select a sharing method you want.
You may incur additional charges when sharing files via the mobile network.
Quick Share
Sharing content with nearby devices
Share content with nearby devices via Wi-Fi Direct or Bluetooth.
1 Launch the Gallery app and select an image.
2 On the other device, open the notification panel, swipe downwards, and then tap
(Quick Share) to activate it.
→ Quick Share and select a device to transfer the image to.
3 Tap
4 Accept the file transfer request on the other device.
Setting who can find your device
Set who is allowed to find and send content to your device.
1 Open the notification panel, swipe downwards, and then tap
(Quick Share) to activate
it.
2 Tap and hold
(Quick Share).
The Quick Share settings screen will appear.
3 Select an option.
•
•
Contacts only: Allow only your contacts to share with your device.
Everyone: Allow any nearby devices to share with your device.
62
Apps and features
Shared album
Create a shared album to share photos or videos with others, and download your files
whenever you want.
1 Launch the Gallery app and select an image.
→ Shared album.
2 Tap
3 Select an album to share.
If there is no album to share, tap Create shared album and follow the on-screen
instructions to create an album.
•
•
When you play a high-resolution video from a shared album, the video connection
may drop depending on the network speed.
Content that is larger than 1 GB cannot be shared to a shared album.
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in 2015,
consist of goals that aim to create a sustainable society. These goals have the power to end
poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a
better future.
63
Apps and features
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
•
•
•
•
•
•
•
•
•
•
Chrome: Search for information and browse webpages.
Gmail: Send or receive emails via the Google Mail service.
Maps: Find your location on the map, search the world map, and view location
information for various places around you.
YT Music: Enjoy various music and videos provided by YouTube Music. You can also view
the music collections stored on your device and play them.
Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from
Play Store.
Drive: Store your content on the cloud, access it from anywhere, and share it with others.
YouTube: Watch or create videos and share them with others.
Photos: Search for, manage, and edit all your photos and videos from various sources in
one place.
Google: Search quickly for items on the Internet or your device.
Duo: Make a simple video call.
Some apps may not be available depending on the service provider or model.
64
Settings
Introduction
Customise device settings.
Launch the Settings app.
Connections
To search for settings by entering keywords, tap
.
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
•
•
•
•
Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
NFC and payment (NFC-enabled models): Set the device to allow you to read near
field communication (NFC) tags that contain information about products. You can also
use this feature to make payments and buy tickets for transportation or events after
downloading the required apps. Refer to NFC and payment (NFC-enabled models) for
more information.
Flight mode: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
•
Mobile networks: Configure your mobile network settings.
65
Settings
•
•
•
•
Data usage: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can activate the data saver feature to prevent some apps running in the background
from sending or receiving data. Refer to Data saver for more information.
You can also select apps to always use the mobile data even when your device is
connected to a Wi-Fi network. Refer to Mobile data only apps for more information.
SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s
mobile data connection with other devices. For more information about the mobile
hotspot, refer to Mobile Hotspot.
You may incur additional charges when using this feature.
More connection settings: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks with a lock icon require a password.
•
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the device
from connecting to the network automatically, tap
the Auto reconnect switch to deactivate it.
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
next to the network and tap
66
Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2 Tap → Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
To end the device connection, select the device to disconnect from the list.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the Gallery app and select an image.
→ Wi-Fi Direct and select a device to transfer the image to.
2 Tap
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
67
Settings
•
•
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
Always ensure that you share and receive data with devices that are trusted and
properly secured. If there are obstacles between the devices, the operating distance
may be reduced.
Some devices, especially those that are not tested or approved by the Bluetooth SIG,
may be incompatible with your device.
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of
files or illegally tapping communications for commercial purposes). Samsung is not
responsible for the repercussion of illegal use of the Bluetooth feature.
•
•
1 On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.
Pairing with other Bluetooth devices
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
To unpair the devices, tap
next to the device name to unpair and tap Unpair.
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
68
Settings
1 Launch the Gallery app and select an image.
2 Tap
→ Bluetooth and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
69
70
Settings
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap Allow app while Data saver on and
select apps.
Mobile data only apps
Select apps to always use the mobile data even when your device is connected to a Wi-Fi
network.
For example, you can set the device to use only mobile data for apps that you want to keep
secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi
feature, the apps will launch using the mobile data.
On the Settings screen, tap Connections → Data usage → Mobile data only apps, tap the
switch to activate it, and then tap the switches next to the apps you want.
You may incur additional charges when using this feature.
Mobile Hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile
Hotspot.
2 Tap the switch to activate it.
icon appears on the status bar.
The
You can change the level of security and the password by tapping → Configure Mobile
Hotspot.
71
Settings
3 On the other device’s screen, search for and select your device from the Wi-Fi networks list.
on the mobile hotspot screen and scan the QR code with the other
Alternatively, tap
device.
•
•
If the mobile hotspot is not found, on your device, tap → Configure Mobile
Hotspot and deselect Hide my device.
If you activate the Auto Hotspot feature, you can share your device’s mobile data
connection with other devices signed in to your Samsung account.
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.
•
•
•
•
•
Nearby device scanning: Set the device to scan for nearby devices to connect to.
Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
VPN: Set up virtual private networks (VPNs) on your device to connect to a school or
company’s private network.
Private DNS: Set the device to use the security enhanced private DNS.
Ethernet: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap Connections → More connection settings → Printing →
Download plugin.
2 Select a printer plug-in and install it.
72
Settings
3 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
4 Select a printer to add.
To add printers manually, tap → Add printer.
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
Printing methods may vary depending on the content type.
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.
•
•
•
•
•
•
•
•
•
•
Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
Temporary mute: Set the device to use silent mode for a certain period.
Ringtone: Change the call ringtone.
Notification sound: Change the notification sound.
Volume: Adjust the device’s volume level.
Vibration pattern: Select a vibration pattern.
Vibration intensity: Adjust the force of the vibration notification.
System sound/vibration control: Set the device to sound or vibrate for actions, such as
controlling the touchscreen.
Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound
quality and effects for more information.
Some features may not be available depending on the model.
73
Settings
Sound quality and effects
Set the device’s sound quality and effects.
•
•
•
•
•
•
•
•
•
On the Settings screen, tap Sounds and vibration → Sound quality and effects.
Dolby Atmos: Select a surround sound mode optimised for various types of audio, such
as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds
that flow all around you.
Equaliser: Select an option for a specific music genre and enjoy optimised sound.
Adapt sound: Set the best sound for you.
Depending on the model, you must connect an earphone to use some features.
Notifications
Change the notification settings.
On the Settings screen, tap Notifications.
Suggest actions and replies: Set the device to suggest actions and replies for
notifications.
Swipe left or right for snooze: Set the device to show the notification snooze icon when
you swipe a notification to the left or right on the notification panel.
App icon badges: Set the device to display a number or dot badge on apps that have
notifications.
Status bar: Set how to display notification icons and whether to show the remaining
battery percentage on the status bar.
Do not disturb: Set the device to mute all sounds except for allowed exceptions.
Recently sent: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap See all →
→ All and select an app from the apps list.
74
Settings
Display
Change the display and the Home screen settings.
On the Settings screen, tap Display.
•
•
•
•
•
•
•
•
•
•
•
•
Light / Dark: Activate or deactivate dark mode.
Dark mode settings: Reduce eye strain by applying the dark theme when using the
device at night or in a dark place. You can set a schedule for applying dark mode.
The dark theme may not be applied in some apps.
Brightness: Adjust the brightness of the display.
Adaptive brightness: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
Blue light filter: Reduce eye strain by limiting the amount of blue light emitted by the
screen. You can set a schedule for applying the blue light filter.
Font size and style: Change the font size and style.
Screen zoom: Make the items on the screen larger or smaller.
Full screen apps: Select apps to use with the full screen aspect ratio.
Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
Home screen: Configure settings for the Home screen, such as the screen layout.
Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
Screensaver: Set the device to launch a screensaver when the device is charging.
Some features may not be available depending on the model.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper.
75
Settings
Themes
Apply various themes to the device to change the visual elements of the Home screen, locked
screen, and icons.
On the Settings screen, tap Themes.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap Lock screen.
•
•
•
•
•
•
•
•
•
•
•
Screen lock type: Change the screen lock method.
Smart Lock: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
Secure lock settings: Change screen lock settings for the selected lock method.
Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock
screen.
Clock style: Change the type and colour of the clock on the locked screen.
Roaming clock: Change the clock to show both the local and home time zones on the
locked screen when roaming.
FaceWidgets: Change the settings of the items displayed on the locked screen.
Contact information: Set the device to show contact information, such as your email
address, on the locked screen.
Notifications: Set how to show notifications on the locked screen.
Shortcuts: Select apps to display shortcuts to them on the locked screen.
About Lock screen: View the Lock screen version and legal information.
The available options may vary depending on the screen lock method selected.
76
Settings
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions
to complete the setup.
•
•
This feature will be available to use after you set a screen lock method.
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap Biometrics and security.
•
•
•
•
•
•
•
•
Face recognition: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
Biometrics preferences: Change the settings for biometric data.
Google Play Protect: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
Security update: View the version of your device’s software and check for updates.
Google Play system update: View the Google Play system version and check for updates.
Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
Install unknown apps: Set the device to allow the installation of apps from unknown
sources.
77
Settings
•
Encrypt or decrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting
the device.
•
Other security settings: Configure additional security settings.
Some features may not be available depending on the service provider or model.
Face recognition
You can set the device to unlock the screen by recognising your face.
•
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
If you change the screen lock method to Swipe or None, which are not secure, all of
your biometric data will be deleted. If you want to use your biometric data in apps or
features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
Your device could be unlocked by someone or something that looks like your image.
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
Ensure that you are in a well-lit area and that the camera lens is clean when registering
Ensure your image is not blurry for better match results
•
•
•
•
•
78
Settings
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap Biometrics and security → Face recognition.
2 Read the on-screen instructions and tap Continue.
3 Set a screen lock method.
4 Select whether you are wearing glasses or not and tap Continue.
5 Position your face inside the frame on the screen.
The camera will scan your face.
•
•
If unlocking the screen with your face is not working properly, tap Remove face data
to remove your registered face and register your face again.
To enhance the face recognition, tap Add alternative look and add an alternate
appearance.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap Biometrics and security → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap the Face unlock switch to activate it.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap Biometrics and security → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap Remove face data → Remove.
Once the registered face is deleted, all the related features will also be deactivated.
79
Settings
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device.
•
•
•
•
•
This feature may not be available depending on the service provider or model.
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use the
device, you must unlock the screen using the pattern, PIN, or password you set when
registering the fingerprint. Be careful not to forget your pattern, PIN, or password.
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
If you change the screen lock method to Swipe or None, which are not secure, all of
your biometric data will be deleted. If you want to use your biometric data in apps or
features, you must register your biometric data again.
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
•
•
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
The device may not recognise fingerprints from small or thin fingers.
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
The Side key has a built-in fingerprint recognition sensor. Ensure that the fingerprint
recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and
necklaces.
80
Settings
•
•
•
•
Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire fingerprint recognition sensor with your finger.
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
1 On the Settings screen, tap Biometrics and security → Fingerprints.
2 Read the on-screen instructions and tap Continue.
3 Set a screen lock method.
4 Place your finger on the Side key. After the device detects your finger, lift it up and place it
on the Side key again.
Repeat this action until the fingerprint is registered.
81
Settings
5 When you are finished registering your fingerprints, tap Done.
You can check whether your fingerprint is registered by tapping Check added
fingerprints.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap Biometrics and security → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Tap the Fingerprint unlock switch to activate it.
4 On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Deleting registered fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap Biometrics and security → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Select a fingerprint to delete and tap Remove.
Privacy
Change the settings for privacy.
On the Settings screen, tap Privacy.
•
•
•
•
•
Permission manager: View the list of features and apps that have permission to use
them. You can also edit the permission settings.
Send diagnostic data: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
Receive marketing information: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
Samsung account privacy: Manage personal data related to your Samsung account and
change the settings for Customisation Service.
Advanced: Configure advanced settings for privacy.
Some features may not be available depending on the service provider or model.
82
Settings
Location
Change settings for location information permissions.
On the Settings screen, tap Location.
•
•
•
•
•
•
•
•
App permissions: View the list of apps that have permission to access the device’s
location and edit the permission settings.
Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
Recent location requests: View which apps request your current location information.
Location services: View the location services your device is using.
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap Accounts and backup.
Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
Backup and restore: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud.
Sync and back up your data and settings, and restore the previous device’s data and
settings even when you do not have it. Refer to Samsung Cloud for more information.
Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
83
Settings
Syncing data
Samsung Cloud
Sync your device’s data with Samsung Cloud and view the data you have synced in each app.
You can also back up your device’s data to Samsung Cloud and restore it later.
You can sync data saved in your device with Samsung Cloud and access it from other devices.
1 On the Settings screen, tap Accounts and backup → Samsung Cloud.
2 Tap → Settings → Sync and auto backup settings → Sync.
3 Tap the switches next to the items you want to sync with.
When you connect your Samsung account and Microsoft account, you can sync images
and videos with Microsoft OneDrive.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up data.
2 Tick items you want to back up and tap Back up.
3 Tap Done.
•
•
Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap Accounts and backup → Samsung Cloud → Back up data.
To view the backup data for other devices in your Samsung Cloud, on the Settings
, and
screen, tap Accounts and backup → Samsung Cloud → Restore data →
then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap Accounts and backup → Samsung Cloud.
2 Tap Restore data →
3 Tick items you want to restore and tap Restore.
and select a device you want.
84
Settings
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
•
•
•
•
•
•
•
•
•
•
Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side
key for more information.
Smart pop-up view: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
Screenshots: Change the settings for screenshots.
Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Reduce animations: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
Motions and gestures: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
One-handed mode: Activate one-handed operation mode for your convenience when
using the device with one hand.
Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more
information.
Dual Messenger: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
Send SOS messages: Set the device to send help messages by pressing the Side key
several times.
Some features may not be available depending on the service provider or model.
85
Settings
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap Advanced features → Motions and gestures.
•
•
•
•
•
•
Lift to wake: Set the device to turn on the screen when you pick it up.
Double tap to wake: Set the device to turn on the screen by double-tapping anywhere
on the screen while the screen is turned off.
Smart alert: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
Easy mute: Set the device to mute certain sounds by using motions or gestures.
Finger sensor gestures: Set the device to open or close the notification panel when you
swipe upwards or downwards on the fingerprint recognition sensor. This feature is not
available when the sensor is detecting your fingerprint.
Swipe to call or send messages: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number in the Phone or Contacts
app.
Excessive shaking or an impact to the device may cause an unintended input for some
features using sensors.
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap Advanced features → Dual Messenger.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with
.
Second app
•
•
The Dual Messenger feature may not be available depending on the app.
Some features of the app may be limited for the second app.
86
Settings
Uninstalling a second app
1 On the Settings screen, tap Advanced features → Dual Messenger.
2 Tap the switch of the app you want to uninstall and tap Uninstall.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Digital Wellbeing and parental controls
View the history of your device usage and use features to prevent your device from
interfering with your life. You can also set up parental controls for your children and manage
their digital use.
On the Settings screen, tap Digital Wellbeing and parental controls.
•
•
•
•
•
•
Screen time: Set goals for how much you use your device a day.
Unlocks: Set goals for how many times you unlock your device a day.
App timers: Limit the daily usage time for each app by setting a timer. When you reach
the limit, the app will be deactivated and you cannot use it.
Focus mode: Activate focus mode to avoid distractions from your device and stay
focused on what you want. You can use the apps you allowed to be used in focus mode.
Wind Down: Activate wind down mode to reduce eye strain before sleeping and prevent
your sleep from being disturbed.
Parental controls: Manage your children’s digital use.
87
Settings
Device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Optimising your device
On the Settings screen, tap Device care → Optimise now.
The quick optimisation feature improves device performance through the following actions.
•
•
•
Closing apps running in the background.
Managing abnormal battery usage.
Scanning for crashed apps and malware.
Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in use. Tap →
Advanced → Auto optimisation and tap the switch to activate it. If you want to set the time
to perform auto optimisation, tap Time.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device care → Battery.
•
•
•
Battery usage: View your battery usage and put apps to sleep when they are not being
used. Select apps from the apps list and tap the Put app to sleep switch to activate it.
Power mode: Select a power mode, such as power saving mode.
App power management: Limit battery usage for apps that you do not use often.
88
Settings
•
Charging: Set the device to charge the battery more quickly. Refer to Quick charging for
more information.
•
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
You may not receive notifications from some apps that use power saving mode.
Storage
Check the status of the used and available memory.
•
On the Settings screen, tap Device care → Storage. To delete files or uninstall apps that you
do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
•
Memory
On the Settings screen, tap Device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap Clean now.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device care → Security → Scan phone.
89
Settings
Ultra data saving
Monitor and reduce your mobile data usage by preventing background apps from using the
mobile data connection. You can also use the data compression feature to compress Internet
data, such as images, videos, and webpages, accessed via the mobile network.
On the Settings screen, tap Device care → Ultra data saving, and then tap the switch to
activate it.
•
This feature may not be available depending on the service provider or model.
Some webpages or content may not be available when this feature is activated,
depending on the service provider or the mobile network conditions.
•
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
•
•
•
•
Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
Date and time: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
Contact us: Ask questions or view frequently asked questions.
Reset: Reset your device’s settings or perform a factory data reset.
90
Settings
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap General management → Language and input → Language
→ Add language.
To view all the languages that can be added, tap → All languages.
2 Select a language to add.
3 To set the selected language as the default language, tap Set as default. To keep the
current language setting, tap Keep current.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and
tap Apply. If an app does not support the default language, the next supported language in
the list will be used.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
•
•
•
•
•
•
•
•
Screen reader: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap Tutorial.
Visibility enhancements: Customise the settings to improve accessibility for visually
impaired users.
Hearing enhancements: Customise the settings to improve accessibility for users with
hearing impairment.
Interaction and dexterity: Customise the settings to improve accessibility for users who
have reduced dexterity.
Advanced settings: Configure settings for Direct access and notification features.
Installed services: View accessibility services installed on the device.
About Accessibility: View the Accessibility information.
Contact us: Ask questions or view frequently asked questions.
91
Settings
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap Software update.
•
•
•
Download and install: Check for and install updates manually.
Auto download over Wi-Fi: Set the device to download updates automatically when
connected to a Wi-Fi network.
Last update: View information about the last software update.
If emergency software updates are released for your device’s security and to block new
types of security threats, they will be installed automatically without your agreement.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
About phone
Access your device’s information.
On the Settings screen, tap About phone.
To change your device’s name, tap Edit.
•
•
•
•
Status: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
Legal information: View legal information related to the device, such as safety
information and the open source licence.
Software information: View the device’s software information, such as its operating
system version and firmware version.
Battery information: View the device’s battery status and information.
92
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
You can also use Samsung Members to solve any problems you might encounter while using
your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
You cannot access some options without a subscription. For more information, contact
your service provider.
•
•
•
•
•
•
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
93
Appendix
The touchscreen responds slowly or improperly
•
•
•
•
•
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
The touchscreen may malfunction in humid conditions or when exposed to water.
Restart your device to clear any temporary software bugs.
Ensure that your device software is updated to the latest version.
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Restarting the device
Forcing restart
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management → Reset → Factory data reset →
Reset → Delete all. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
•
•
•
Ensure that you have accessed the right cellular network.
Ensure that you have not set call barring for the phone number you are dialling.
Ensure that you have not set call barring for the incoming phone number.
94
Appendix
Others cannot hear you speaking on a call
Ensure that you are not covering the built-in microphone.
Ensure that the microphone is close to your mouth.
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
Ensure that you are not blocking the device’s internal antenna.
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery does not charge properly (For Samsung-approved
chargers)
Ensure that the charger is connected properly.
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
The battery is consumable and the useful charge will get shorter over time.
•
•
•
•
•
•
•
•
•
•
•
95
Appendix
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
Charge the battery.
Free some memory by transferring files to a computer or deleting files from your device.
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
Free some memory by transferring files to a computer or deleting files from your device.
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit the Samsung website.
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
•
•
•
•
•
•
•
•
•
•
96
Appendix
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
•
•
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
On your device, launch the Settings app, tap Connections, and then tap the Bluetooth
switch to re-activate it.
On your device, launch the Settings app, tap General management → Reset → Reset
network settings → Reset settings → Reset to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap → Quick panel layout and tap the Show brightness on
top switch to activate it.
A connection is not established when you connect the device to a
computer
•
•
Ensure that the USB cable you are using is compatible with your device.
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
97
Appendix
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
Removing the battery
•
•
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
98
Health and safety information
Exposure to Radio Frequency (RF) Signals
Certification Information (SAR)
Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the exposure limits for radio frequency (RF) energy set
by the Federal Communications Commission (FCC) of the U.S. government. These
FCC exposure limits are derived from the recommendations of two expert
organizations, the National Counsel on Radiation Protection and Measurement
(NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both
cases, the recommendations were developed by scientific and engineering experts
drawn from industry, government, and academia after extensive reviews of the
scientific literature related to the biological effects of RF energy.
The exposure limit set by the FCC for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate (SAR). The SAR is a measure
of the rate of absorption of RF energy by the human body expressed in units of watts
per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit
of 1.6 watts per kilogram (1.6 W/ kg). The FCC exposure limit incorporates a
substantial margin of safety to give additional protection to the public and to account
for any variations in measurements.
SAR tests are conducted using standard operating positions accepted by the FCC
with the phone transmitting at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest certified power level, the
actual SAR level of the phone while operating can be well below the maximum value.
This is because the phone is designed to operate at multiple power levels so as to
use only the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
Before a new model phone is available for sale to the public, it must be tested and
certified to the FCC that it does not exceed the exposure limit established by the
FCC. Tests for each model phone are performed in positions and locations (e.g. at
the ear and worn on the body) as required by the FCC.
For body worn operation, this model phone has been tested and meets the FCC RF
exposure guidelines when used with a Samsung accessory designated for this
product or when used with an accessory that contains no metal and that positions
the handset a minimum of 1.5 cm from the body.
Non-compliance with the above restrictions may result in violation of FCC RF
exposure guidelines.
SAR information on this and other model phones can be viewed on-line
at http://www.fcc.gov/oet/ea/fccid/. Please use the phone FCC ID number for search,
A3LSMA022M. Sometimes it may be necessary to remove the battery pack to find
the number. Once you have the FCC ID number for a particular phone, follow the
instructions on the website and it should provide values for typical or maximum SAR
for a particular phone. Additional product specific SAR information can also be
obtained at http://www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones
FCC Notice and Cautions
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
The phone may cause TV or radio interference if used in close proximity to receiving
equipment. The FCC can require you to stop using the phone if such interference
cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or butane) must comply
with the National Fire Protection Standard (NFPA-58). For a copy of this standard,
contact the National Fire Protection Association, One Battery march Park, Quincy,
MA 02269, Attn: Publication Sales Division.
Cautions
Changes or modifications made in the radio phone, not expressly approved by
Samsung, will void the user’s authority to operate the equipment.
The use of any unauthorized accessories may be dangerous and void the phone
warranty if said accessories cause damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending or sitting on it.
Safety information
Please read this important safety information before you use
the device. It contains general safety information for devices
and may include content that does not apply to your device.
Follow the warning and caution information to prevent injury
to yourself or others and to prevent damage to your device.
The term ‘device’ refers to the product and its battery,
charger, the items supplied with the product, and any
Samsung-approved accessories used with the product.
Warning
Failure to comply with safety warnings and
regulations can cause serious injury or death
Do not use damaged power cords or plugs, or loose electrical
sockets
Unsecured connections can cause electric shock or fire.
Do not touch the device, power cords, plugs, or the electric
socket with wet hands or other wet body parts
Doing so may cause electric shock.
Do not pull the power cord excessively when disconnecting it
Doing so may cause electric shock or fire.
Do not bend or damage the power cord
Doing so may cause electric shock or fire.
English
2
Do not use the device with wet hands while the device is
charging
Doing so may cause electric shock.
Do not directly connect together the charger’s positive and
negative terminals
Doing so may cause fire or serious injury.
Do not use your device outdoor during a thunderstorm
Doing so may result in electric shock or device malfunction.
Use manufacturer-approved batteries, chargers, accessories,
and supplies
• Using generic batteries or chargers may shorten the life of your
device or cause the device to malfunction. They may also cause
a fire or cause the battery to explode.
• Use only Samsung-approved battery, charger, and cable
specifically designed for your device. Incompatible battery,
charger, and cable can cause serious injuries or damage to your
device.
• Samsung cannot be responsible for the user’s safety when using
accessories or supplies that are not approved by Samsung.
Do not carry your device in your back pockets or on your waist
• The device may be damaged, explode, or result in a fire if too
much pressure is applied to it.
• You may be injured if you are bumped or fall.
Do not drop or cause excessive impact to the device
• This may damage your device or battery, cause the device to
malfunction, or shorten its lifespan.
• This may also cause overheating, combustion, fire, or other
hazards.
English
3
Handle and dispose of the device and charger with care
• Never dispose of the battery or device in a fire. Never place the
battery or device on or in heating devices, such as microwave
ovens, stoves, or radiators. The device may explode when
overheated. Follow all local regulations when disposing of used
battery or device.
• Never crush or puncture the device.
• Avoid exposing the device to high external pressure, which can
lead to an internal short circuit and overheating.
Protect the device, battery and charger from damage
• Avoid exposing your device and battery to very cold or very hot
temperatures.
• Extreme temperatures can damage the device and reduce the
charging capacity and life of your device and battery.
• Do not directly connect together the battery’s positive and
negative terminals and prevent them from coming into
contact with metal objects. Doing so may cause the battery to
malfunction.
• Do not use a cable whose covering is peeled off or damaged,
and do not use any charger or battery that is damaged or
malfunctioning.
Do not store your device near or in heaters, microwaves, hot
cooking equipment, or high pressure containers
• The battery may leak.
• Your device may overheat and cause a fire.
Do not use or store your device in areas with high
concentrations of dust or airborne materials
Dust or foreign materials can cause your device to malfunction and
may result in fire or electric shock.
English
4
Prevent the multipurpose jack and the small end of the
charger from contact with conductive materials, such as
liquids, dust, metal powders, and pencil leads. Do not touch
the multipurpose jack with sharp tools or cause an impact to
the multipurpose jack
Conductive materials may cause a short circuit or corrosion of the
terminals, which may result in an explosion or fire.
When using the wireless charger, do not place foreign
materials, such as metal objects, magnets, and magnetic stripe
cards, between the device and the wireless charger
The device may not charge properly or may overheat.
Do not bite or suck the device or the battery
• Doing so may damage the device or result in an explosion or fire.
• Children or animals can choke on small parts.
•
If children use the device, make sure that they use the device
properly.
Do not insert the device or supplied accessories into the eyes,
ears, or mouth
Doing so may cause suffocation or serious injuries.
Do not handle a damaged or leaking Lithium Ion (Li-Ion)
battery
For safe disposal of your Li-Ion battery, contact your nearest
authorised service centre.
English
5
Caution
Failure to comply with safety cautions and
regulations can cause injury or property
damage
Do not use your device near other electronic devices
• Most electronic devices use radio frequency signals. Your device
may interfere with other electronic devices.
• Using an LTE data connection may cause interference with other
devices, such as audio equipment and telephones.
Do not use your device in a hospital, on an aircraft, or in an
automotive equipment that can be interfered with by radio
frequency
• Avoid using your device within a 15 cm range of a pacemaker, if
possible, as your device can interfere with the pacemaker.
• To minimise possible interference with a pacemaker, use
•
your device only on the side of your body that is opposite the
pacemaker.
If you use medical equipment, contact the equipment
manufacturer before using your device to determine whether or
not the equipment will be affected by radio frequencies emitted
by the device.
• On an aircraft, using electronic devices can interfere with
the aircraft’s electronic navigational instruments. Follow the
regulations provided by the airline and the instructions of
aircraft personnel. In cases where it is allowed to use the device,
always use it in flight mode.
• Electronic devices in your car may malfunction, due to radio
interference from your device. Contact the manufacturer for
more information.
English
6
Do not expose the device to heavy smoke or fumes
Doing so may damage the outside of the device or cause it to
malfunction.
If you use a hearing aid, contact the manufacturer for
information about radio interference
The radio frequency emitted by your device may interfere
with some hearing aids. Before using your device, contact the
manufacturer to determine whether or not your hearing aid will be
affected by radio frequencies emitted by the device.
Do not use your device near devices or apparatuses that emit
radio frequencies, such as sound systems or radio towers
Radio frequencies may cause your device to malfunction.
Turn off the device in potentially explosive environments
• Turn off your device in potentially explosive environments
instead of removing the battery.
• Always comply with regulations, instructions and signs in
potentially explosive environments.
• Do not use your device at refuelling points (petrol stations), near
fuels or chemicals, or in blasting areas.
• Do not store or carry flammable liquids, gases, or explosive
materials in the same compartment as the device, its parts, or
accessories.
If any part of the device is broken, smokes, or emits a burning
odor, stop using the device immediately. Use the device again
only after it has been repaired at a Samsung Service Centre
• Broken glass or acrylic could cause injury to your hands and face.
• When the device smokes or emits a burning odor, it may result
in battery explosion or fire.
English
7
Comply with all safety warnings and regulations regarding
mobile device usage while operating a vehicle
While driving, safely operating the vehicle is your first
responsibility. Never use your mobile device while driving, if it is
prohibited by law. For your safety and the safety of others, use your
common sense and remember the following tips:
• Get to know your device and its convenience features, such as
speed dial and redial. These features help you reduce the time
needed to place or receive calls on your mobile device.
• Position your device within easy reach. Make sure you can access
your wireless device without taking your eyes off the road. If
you receive an incoming call at an inconvenient time, let your
voicemail answer it for you.
• Suspend calls in heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, and heavy traffic can be hazardous.
• Do not take notes or look up phone numbers. Jotting down a
“to do” list or flipping through your address book takes attention
away from your primary responsibility of driving safely.
• Dial sensibly and assess the traffic. Place calls when you are not
moving or before pulling into traffic. Try to plan calls when your
car will be stationary.
• Do not engage in stressful or emotional conversations that
may be distracting. Make the person you are talking to aware
that you are driving and suspend conversations that could
potentially divert your attention from the road.
English
8
Care and use your device properly
Keep your device dry
circuits in your device.
• Humidity and liquids may damage the parts or electronic
• Do not turn on your device if it is wet. If your device is already
on, turn it off and remove the battery immediately (if the device
will not turn off or you cannot remove the battery, leave it as-is).
Then, dry the device with a towel and take it to a service centre.
• This device has internal liquid indicators fitted. Water damage to
your device may void the manufacturer’s warranty.
Store your device only on flat surfaces
If your device falls, it may be damaged.
The device can be used in locations with an ambient
temperature of 0 °C to 35 °C. You can store the device at an
ambient temperature of -20 °C to 50 °C. Using or storing the
device outside of the recommended temperature ranges may
damage the device or reduce the battery’s lifespan
• Do not store your device in very hot areas such as inside a car in
the summertime. Doing so may cause the screen to malfunction,
result in damage to the device, or cause the battery to explode.
• Do not expose your device to direct sunlight for extended
periods of time (on the dashboard of a car, for example).
• For a device with a removable battery, the battery can be stored
separately in locations with an ambient temperature of 0 °C
to 45 °C.
Do not store your device with metal objects, such as coins,
keys, and necklaces
• Your device may be scratched or may malfunction.
•
If the battery terminals come into contact with metal objects,
this may cause a fire.
English
9
Do not store your device near magnetic fields
• Your device may malfunction or the battery may discharge from
exposure to magnetic fields.
• Magnetic stripe cards, including credit cards, phone cards,
passbooks, and boarding passes, may be damaged by magnetic
fields.
Avoid contact with device when it is overheating. Failure to
do so may cause low temperature burns, redness and skin
pigmentation
• Be careful of overheating of the device when using it for
extended periods and avoid prolonged skin contact.
• Do not sit on your device or make direct contact with your skin
for extended periods when charging or connected to a power
source.
• Tolerance to high temperature varies individually. Please take
extra caution regarding the use of children, elders and people
with special conditions.
Do not use your device with the back cover removed
The battery may fall out of the device, which may result in damage
or malfunction.
Be careful not to expose the camera lens to a strong light
source, such as direct sunlight
If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged
image sensor is irreparable and will cause dots or spots in pictures.
If your device has a camera flash or light, do not use it close to
the eyes of people or pets
Using a flash close to the eyes may cause temporary loss of vision
or damage to the eyes.
English
10
Use caution when exposed to flashing lights
• While using your device, leave some lights on in the room and
do not hold the screen too close to your eyes.
• Seizures or blackouts can occur when you are exposed to
•
flashing lights while watching videos or playing Flash-based
games for extended periods. If you feel any discomfort, stop
using the device immediately.
If anyone related to you has experienced seizures or blackouts
while using a similar device, consult a physician before using
the device.
If you feel discomfort, such as a muscle spasm, or disoriented,
stop using the device immediately and consult a physician.
• To prevent eye strain, take frequent breaks while using the
•
device.
Reduce the risk of repetitive motion injuries
When you repetitively perform actions, such as pressing keys,
drawing characters on a touch screen with your fingers, or playing
games, you may experience occasional discomfort in your hands,
neck, shoulders, or other parts of your body. When using your
device for extended periods, hold the device with a relaxed grip,
press the keys lightly, and take frequent breaks. If you continue to
have discomfort during or after such use, stop using the device
and consult a physician.
English
11
Protect your hearing and ears when using a headset
•
•
Excessive exposure to loud sounds can cause
hearing damage.
Exposure to loud sounds while walking may
distract your attention and cause an accident.
• Always turn the volume down before plugging the earphones
•
into an audio source and use only the minimum volume setting
necessary to hear your conversation or music.
In dry environments, static electricity can build up in the
headset. Avoid using headsets in dry environments or touch a
metal object to discharge static electricity before connecting a
headset to the device.
• Do not use a headset while driving or riding. Doing so may
distract your attention and cause an accident, or may be illegal
depending on your region.
Use caution when using the device while walking or moving
• Always be aware of your surroundings to avoid injury to yourself
or others.
• Make sure the headset cable does not become entangled in
your arms or on nearby objects.
Do not paint or put stickers on your device
• Paint and stickers can clog moving parts and prevent proper
•
operation.
If you are allergic to paint or metal parts of the device, you may
experience itching, eczema, or swelling of the skin. When this
happens, stop using the device and consult your physician.
English
12
Install mobile devices and equipment with caution
• Ensure that any mobile devices or related equipment installed in
your vehicle are securely mounted.
• Avoid placing your device and accessories near or in an airbag
deployment area. Improperly installed wireless equipment can
cause serious injury when airbags inflate rapidly.
Do not drop your device or cause impacts to your device
• Your device may be damaged or may malfunction.
•
If bent or deformed, your device may be damaged or parts may
malfunction.
Ensure maximum battery and charger life
• Batteries may malfunction if they are not used for extended
periods.
before use.
• Over time, unused device will discharge and must be recharged
• Disconnect the charger from power sources when not in use.
• Use the battery only for their intended purposes.
• Follow all instructions in this manual to ensure the longest
lifespan of your device and battery. Damages or poor
performance caused by failure to follow warnings and
instructions can void your manufacturer’s warranty.
• Your device may wear out over time. Some parts and repairs are
covered by the warranty within the validity period, but damages
or deterioration caused by using unapproved accessories are
not.
When using the device, mind the following
• Hold the device upright, as you would with a traditional phone.
• Speak directly into the microphone.
English
13
Do not disassemble, modify, or repair your device
• Any changes or modifications to your device can void your
manufacturer’s warranty. If your device needs servicing, take
your device to a Samsung Service Centre.
• Do not disassemble or puncture the battery, as this can cause
explosion or fire.
• Do not disassemble or reuse the battery.
• Turn off the device before removing the battery. If you remove
the battery with the device turned on, it may cause the device
to malfunction.
When cleaning your device, mind the following
• Wipe your device or charger with a towel or an eraser.
• Clean the battery terminals with a cotton ball or a towel.
• Do not use chemicals or detergents. Doing so may discolour or
corrode the outside the device or may result in electric shock
or fire.
• Prevent the device from being exposed to dust, sweat, ink, oil,
and chemical products such as cosmetics, antibacterial spray,
hand cleaner, detergent, and insecticides. The device’s exterior
and interior parts may be damaged or it could result in poor
performance. If your device is exposed to any of the previously
mentioned substances, use a lint-free, soft cloth to clean it.
Do not use the device for anything other than its intended use
Your device may malfunction.
Avoid disturbing others when using the device in public
Allow only qualified personnel to service your device
Allowing unqualified personnel to service your device may result in
damage to your device and will void your manufacturer’s warranty.
English
14
Handle SIM cards, memory cards, or cables with care
• When inserting a card or connecting a cable to your device,
make sure that the card is inserted or the cable is connected to
the proper side.
• Do not remove a card while the device is transferring or
accessing information, as this could result in loss of data and/or
damage to the card or device.
• Protect cards from strong shocks, static electricity, and electrical
noise from other devices.
• Do not touch gold-coloured contacts or terminals with your
•
fingers or metal objects. If dirty, wipe the card with a soft cloth.
Inserting a card or connecting a cable by force or improperly
may result in damage to the multipurpose jack or other parts
of the device.
Ensure access to emergency services
Emergency calls from your device may not be possible in some
areas or circumstances. Before travelling in remote or undeveloped
areas, plan an alternative method of contacting emergency
services personnel.
Protect your personal data and prevent leakage or misuse of
sensitive information
• While using your device, be sure to back up important data.
Samsung is not responsible for the loss of any data.
• When disposing of your device, back up all data and then reset
your device to prevent misuse of your personal information.
• Carefully read the permissions screen when downloading
applications. Be particularly cautious with applications that have
access to many functions or to a significant amount of your
personal information.
English
15
• Check your accounts regularly for unapproved or suspicious
use. If you find any sign of misuse of your personal information,
contact your service provider to delete or change your account
information.
In the event your device is lost or stolen, change the passwords
on your accounts to protect your personal information.
•
• Avoid using applications from unknown sources and lock your
device with a pattern, password, or PIN.
Do not distribute copyright-protected material
Do not distribute copyright-protected material without the
permission of the content owners. Doing this may violate
copyright laws. The manufacturer is not liable for any legal issues
caused by the user’s illegal use of copyrighted material.
Malware and viruses
To protect your device from malware and viruses, follow these
usage tips. Failure to do so may result in damages or loss of
data that may not be covered by the warranty service
• Do not download unknown applications.
• Do not visit untrusted websites.
• Delete suspicious messages or email from unknown senders.
• Set a password and change it regularly.
• Deactivate wireless features, such as Bluetooth, when not in use.
If the device behaves abnormally, run an antivirus program to
•
check for infection.
• Run an antivirus program on your device before you launch
•
newly-downloaded applications and files.
Install antivirus programs on your computer and run them
regularly to check for infection.
• Do not edit registry settings or modify the device’s operating
system.
English
16
Specific Absorption Rate (SAR) certification
information
For more information, visit www.samsung.com/sar and search for
your device with the model number.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
This marking on the product, accessories or literature
indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be
disposed of with other household waste.
To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
This product is RoHS compliant.
English
17
Correct disposal of batteries in this product
This marking on the battery, manual or packaging
indicates that the batteries in this product should not
be disposed of with other household waste at the
end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery
contains mercury, cadmium or lead above the reference levels in
EC Directive 2006/66.
FCC Hearing Aid Compatibility (HAC)
regulations for wireless devices
The FCC established requirements for devices to be compatible
with hearing aids and other hearing devices. For more
information, visit https://www.fcc.gov/consumers/guides/
hearing-aid-compatibility- wireline-and-wireless-telephones
English
18
Copyright
Copyright © 2020 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
•
•
•
•
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co.,
Ltd.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
All other trademarks and copyrights are the property of their respective owners.
1 2 3 4 5 | INTERNAL PHOTO | Internal Photos | 1.36 MiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | EXTERNAL PHOTO | External Photos | 113.33 KiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | E-Label Attestation Letter | ID Label/Location Info | 867.14 KiB | January 12 2021 / January 14 2021 |
Samsung Electronics Co., LTD. 129, Samsu ng -ro , Yeongtong-gu Suwon-City, Gyeonggi-do, 16677, Korea Date: Jan.05, 2021 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Label Statement FCC ID: A3LSMA022M To Whom it May Concern We hereby provide the following attestations according to CFR 2.935 and FCC KDB 784748 D02:
At the time of purchase, the FCC ID is readily and physically visible to the purchaser on the exterior package per CFR 2.935(f). The FCC ID will be readily legible without the aid of magnification according to CFR 2.935(d). The literature in the package describes how to access the electronic display to find the FCC ID per CFR 2.935(b) and FCC KDB 784748. Per CFR 2.935(c), the user will be able to access this information within a maximum of 3 steps. The user will be able to access this information without a SIM card, special accessories or supplemental plug- ins. Per CFR 2.935(e), We, Samsung have programmed the e- label and it is not able to be modified by any third party. Per CFR 2.935(f), the FCC ID will be able to survive normal shipping and handling so it is visible for inspection at the Should you have any questions or comments concerning the above, please contact the undersigned. time of import. Sincerely,
Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375
1 2 3 4 5 | E-Label and location | ID Label/Location Info | 437.05 KiB | January 12 2021 / January 14 2021 |
Description of E-label on the A3LSMA022M Jan. 05, 2021 FCC ID: A3LSMA022M This model is applied E-label, please find description of E-label below. 1. FCC ID(E-label): Settings > About phone > Status FCC Certification FCC ID: A3LSMA022M
<Device Display Screen>
2. Instruction of E-label on the User manual (online manual) Basics Read me first Please read this manual before using the device to ensure safe and proper use. Descriptions are based on the devices default settings. Some content may differ from your device depending on the region, service provider, model specifications, or devices software. Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the devices specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. Modifying the devices operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Settings About Depending on the region, you can view the regulatory information on the device. To view the information, tap Settings About phone Legal information. 3. FCC ID on the Quick Start Guide SAR information on this and other model phones can be viewed on-line at http://www.fcc.gov/oet/ea/fccid/. Please use the phone FCC ID number for search, A3LSMA022M. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for a typical or maximum SAR for a particular phone. Additional product specific SAR information can also be obtained at http://www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones
1 2 3 4 5 | HACS-F003 FCC Confidentiality Request Letter | Cover Letter(s) | 41.45 KiB | January 12 2021 / January 14 2021 |
Date : Nov. 09, 2017 Rev : 3.0 FCC Confidentiality Request Letter HACS-F003 FCC Confidentiality Request Letter HCT America LLC
(TCB@hctamerica.com) 1726 Ringwood Avenue San Jose, CA 95131 TEL: +1.510.933.8848, Fax: +1.510.933.8849 Page 1 of 2 This document is electronically controlled. Hard copy documents are uncontrolled. Please check all hard copies against the controlled electronic copy to ensure validity. This document is the confidential property of HCT America LLC. It may not be forwarded or reproduced in whole or in part without written permissions from HCT America LLC Date : Nov. 09, 2017 Rev : 3.0 REVISION TABLE Rev 1.0 2.0 2.1 2.2 3.0 Description of Change Original Release(Obsolete) Updated template(Obsolete) Updated address(Obsolete) Updated address Updated LTC and STC Confidentiality table Date 06/14/2012 10/01/2012 01/10/2014 11/18/2016 11/09/2017 Approved QM QM QM QM QM HACS-F003 FCC Confidentiality Request Letter HCT America LLC
(TCB@hctamerica.com) 1726 Ringwood Avenue San Jose, CA 95131 TEL: +1.510.933.8848, Fax: +1.510.933.8849 Page 2 of 2 This document is electronically controlled. Hard copy documents are uncontrolled. Please check all hard copies against the controlled electronic copy to ensure validity. This document is the confidential property of HCT America LLC. It may not be forwarded or reproduced in whole or in part without written permissions from HCT America LLC DATE : January 5, 2021 To: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD SUBJECT: Request for Confidentiality for FCC ID : A3LSMA022M We hereby request confidential treatment of the information accompanying this application as outlined below:
LONG-TERM AND SHORT-TERM CONFIDENTIAL LIST Exhibit Description LONG-TERM CONFIDENTIAL SHORT-TERM CONFIDENTIAL
(180 DAYS) 1 2 3 4 5 6 7 8 Block Diagram Operational Description Parts List Schematics External Photos Internal Photos Test-Setup Photos Users Manual The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 & 0.459 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, Signed by:
Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375 HACS-F003 FCC Confidentiality Request Letter Rev : 3.0
1 2 3 4 5 | HACS-F004 FCC Agent Authorization Letter rev.2.3 | Cover Letter(s) | 39.47 KiB | January 12 2021 / January 14 2021 |
Date : Nov. 9, 2017 Rev : 2.3 Agent Authorization FCC Letter HACS-F004 FCC Agent Authorization Letter HCT America LLC
(TCB@hctamerica.com) 1726 Ringwood Avenue San Jose, CA 95131 TEL: +1.510.933.8848, Fax: +1.510.933.8849 Page 1 of 2 This document is electronically controlled. Hard copy documents are uncontrolled. Please check all hard copies against the controlled electronic copy to ensure validity. This document is the confidential property of HCT America LLC. It may not be forwarded or reproduced in whole or in part without written permissions from HCT America LLC Date : Nov. 9, 2017 Rev : 2.3 REVISION TABLE Rev 1.0 2.0 2.1 2.2 2.3 Description of Change Original Release(Obsolete) Updated template(Obsolete) Updated address(Obsolete) Updated address Fixed Typo Agent Date 06/14/2012 10/01/2012 01/10/2014 11/18/2016 11/09/2017 Approved QM QM QM QM QM HACS-F004 FCC Agent Authorization Letter HCT America LLC
(TCB@hctamerica.com) 1726 Ringwood Avenue San Jose, CA 95131 TEL: +1.510.933.8848, Fax: +1.510.933.8849 Page 2 of 2 This document is electronically controlled. Hard copy documents are uncontrolled. Please check all hard copies against the controlled electronic copy to ensure validity. This document is the confidential property of HCT America LLC. It may not be forwarded or reproduced in whole or in part without written permissions from HCT America LLC DATE : January 5, 2021 To:
Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD To whom it may concern:
Subject : FCC Agent Authorization Letter for FCC ID: A3LSMA022M We, the undersigned, hereby authorize HCT CO., LTD. to act on our behalf in all manners relating to application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by HCT CO., LTD. on our behalf shall have the same effect as acts of our own. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). We recognize that we are still responsible for the terms and conditions outlined in the HCT America Client Services Agreement. This authorization is valid until further written notice from the applicant. Sincerely, Signed by:
Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375 HACS-F004 FCC Agent Authorization Letter Rev : 2.3
1 2 3 4 5 | SAR Setup Photos | Test Setup Photos | 1.12 MiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | SM-A022MDS Annex A RF Test Setup Photo Unlicensed | Test Setup Photos | 1.69 MiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | SM-A022MDS [BT LE 5.0] Test Report | Test Report | 2.48 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SM-A022MDS [DTS] Test Report | Test Report | 3.31 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SM-A022MDS [BT] Test Report | Test Report | 4.13 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | HAC RF Emission Setup Photos | Test Setup Photos | 139.84 KiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | HSPA MPR Letter | Attestation Statements | 135.05 KiB | January 12 2021 / January 14 2021 |
SAMSUNG ELECTRONICS AMERICA, INC. 19 Chapin Rd. Building D Pine Brook, NJ 07058 Date: Jan.5, 2021 FCC ID: A3LSMA022M To Whom it May Concern We attest the following regarding FCC ID: A3LSMA022M 1. MPR is permanently implemented for HSDPA, DC-HSDPA and HSUPA. 2. <WCDMA B5/B2/B4 HSPA Power>
- The MPR of subtests of HSUPA is set to 0. 3. The HSPA transmitter power will not exceed the R99 maximum transmit Power in this device. 4. We confirm the specific MPR Targets and tolerances shown in the SAR report. Should you have any questions or comments concerning the above, please contact the undersigned. Sincerely,
Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375
1 2 3 4 5 | LTE Attestation Letter | Attestation Statements | 719.30 KiB | January 12 2021 / January 14 2021 |
Samsung Electronics Co., LTD. 129, Samsung-ro, Yeongtong-gu Suwon-City, Gyeonggi-do, 443-742, Korea Date: Jan. 05, 2021 Subject: Samsung Electronics Co., Ltd. FCC ID: A3LSMA022M To Whom it May Concern We attest the following regarding FCC ID: A3LSMA022M 1. MPR is permanently implemented for all channel BWs, modulations, frequency bands and RB sizes. 2. A-MPR was disabled for all SAR test samples for SAR testing purposes only. 3. We confirm the specific MPR targets and tolerances shown in the SAR Report. Should you have any questions or comments concerning the above, please contact the undersigned. Sincerely,
Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Setup Photo Annex A Licensed | Test Setup Photos | 1.29 MiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Test Report 2G3G | Test Report | 5.05 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Test Report LTE B12(17) | Test Report | 3.11 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Test Report LTE B2 Part1 | Test Report | 5.40 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Test Report LTE B2 Part2 | Test Report | 4.88 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Test Report LTE B5 | Test Report | 2.96 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Test Report LTE B66(4) Part1 | Test Report | 5.40 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | SAMSUNG SM-A022MDS RF Test Report LTE B66(4) Part2 | Test Report | 4.88 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | HCT-EM-2101-FC004-P SAMSUNG SM-A022M DS EMI Test Setup Photo CXX | Test Setup Photos | 313.18 KiB | January 12 2021 / July 11 2021 | delayed release |
1 2 3 4 5 | HCT-EM-2101-FC004 SAMSUNG SM-A022M DS EMI Report CXX | Test Report | 725.40 KiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | LBE20201192 SM-A022M DS EMI Test Report FCC Cer JBP | Test Report | 1.74 MiB | January 12 2021 / January 14 2021 |
1 2 3 4 5 | LBE20201192 SM-A022M DS EMI Test Setup photo Appendix FCC Cer JBP | Test Setup Photos | 1.18 MiB | January 12 2021 / July 11 2021 | delayed release |
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2021-01-14 | 2412 ~ 2472 | DTS - Digital Transmission System | Original Equipment |
2 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | ||
3 | 1860 ~ 1900 | PCE - PCS Licensed Transmitter held to ear | ||
4 | 869 ~ 894 | CXX - Communications Rcvr for use w/ licensed Tx and CBs | ||
5 | JBP - Part 15 Class B Computing Device Peripheral |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 5 | Effective |
2021-01-14
|
||||
1 2 3 4 5 | Applicant's complete, legal business name |
Samsung Electronics Co Ltd
|
||||
1 2 3 4 5 | FCC Registration Number (FRN) |
0027908797
|
||||
1 2 3 4 5 | Physical Address |
19 Chapin Rd., Building D
|
||||
1 2 3 4 5 |
Pine Brook
|
|||||
1 2 3 4 5 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 5 | TCB Application Email Address |
t******@hctamerica.com
|
||||
1 2 3 4 5 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 3 4 5 |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
|||||
1 2 3 4 5 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
app s | FCC ID | |||||
1 2 3 4 5 | Grantee Code |
A3L
|
||||
1 2 3 4 5 | Equipment Product Code |
SMA022M
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 | Name |
J**** C********
|
||||
1 2 3 4 5 | Title |
General Manager
|
||||
1 2 3 4 5 | Telephone Number |
973-8********
|
||||
1 2 3 4 5 | Fax Number |
973-8********
|
||||
1 2 3 4 5 |
j******@samsung.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 07/11/2021 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 3 4 5 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 5 | PCE - PCS Licensed Transmitter held to ear | |||||
1 2 3 4 5 | CXX - Communications Rcvr for use w/ licensed Tx and CBs | |||||
1 2 3 4 5 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 5 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Mobile Phone | ||||
1 2 3 4 5 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 5 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 | Purpose / Application is for | Original Equipment | ||||
1 2 3 4 5 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 5 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 | Grant Comments | Power output listed is average conducted. This device supports 20MHz bandwidth for WLAN 2.4 GHz. For satisfying FCC RF exposure compliance requirements, body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 15 mm separation between the device and the user's body. The highest reported SAR for head, body-worn accessory, product specific (wireless router), and simultaneous transmission exposure conditions are 0.38 W/kg, 0.14 W/kg, 0.26 W/kg, and 1.47 W/kg, respectively. | ||||
1 2 3 4 5 | Power output listed is peak conducted. For satisfying FCC RF exposure compliance requirements, body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 15 mm separation between the device and the user's body. The highest reported SAR for head, body-worn accessory, product specific (wireless router), and simultaneous transmission exposure conditions are 0.39 W/kg, <0.10 W/kg, 0.20 W/kg, and 1.40 W/kg, respectively. | |||||
1 2 3 4 5 | Output power listed is ERP for operations below 1 GHz and EIRP for operations above 1 GHz. This device supports 1.4/3/5/10/15/20 MHz modes in Bands 2/4/66; 1.4/3/5/10 MHz modes in Bands 5/12, 5/10 MHz modes in Band 17. This device contains functions that are not operational in U.S. and its Territories; filings under this FCC ID are approved only for US operations. For satisfying FCC RF exposure compliance requirements, body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 15 mm separation between the device and the user's body. End-users must be informed of the body worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory, product specific (wireless router), and simultaneous transmission exposure conditions are 0.53 W/kg, 0.74 W/kg, 1.20 W/kg, and 1.47 W/kg respectively. HAC Rating: HAC Rating: M3- 2011 | |||||
1 2 3 4 5 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 | Firm Name |
HCT Co., Ltd.
|
||||
1 2 3 4 5 | Name |
L**** Y****
|
||||
1 2 3 4 5 | Telephone Number |
82-31********
|
||||
1 2 3 4 5 | Fax Number |
82-31********
|
||||
1 2 3 4 5 |
y******@hct.co.kr
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402 | 2480 | 0.007 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC | 2412 | 2472 | 0.057 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0200000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 22H | HC | 824.2 | 848.8 | 0.611 | 2.5 ppm | 248KGXW | |||||||||||||||||||||||||||||||||
3 | 2 | 22H | HC | 824.2 | 848.8 | 0.154 | 2.5 ppm | 251KG7W | |||||||||||||||||||||||||||||||||
3 | 3 | 22H | HC | 826.4 | 846.6 | 0.085 | 2.5 ppm | 4M18F9W | |||||||||||||||||||||||||||||||||
3 | 4 | 24E | HC | 1850.2 | 1909.8 | 0.775 | 2.5 ppm | 247KGXW | |||||||||||||||||||||||||||||||||
3 | 5 | 24E | HC | 1850.2 | 1909.8 | 0.374 | 2.5 ppm | 253KG7W | |||||||||||||||||||||||||||||||||
3 | 6 | 24E | HC | 1852.4 | 1907.6 | 0.183 | 2.5 ppm | 4M18F9W | |||||||||||||||||||||||||||||||||
3 | 7 | 27 | HC | 1712.4 | 1752.6 | 0.194 | 2.5 ppm | 4M19F9W | |||||||||||||||||||||||||||||||||
3 | 8 | 24E | HC | 1860 | 1900 | 0.162 | 2.5 ppm | 18M0G7D | |||||||||||||||||||||||||||||||||
3 | 9 | 24E | HC | 1860 | 1900 | 0.137 | 2.5 ppm | 18M0W7D | |||||||||||||||||||||||||||||||||
3 | 1 | 24E | HC | 1857.5 | 1902.5 | 0.168 | 2.5 ppm | 13M5G7D | |||||||||||||||||||||||||||||||||
3 | 11 | 24E | HC | 1857.5 | 1902.5 | 0.142 | 2.5 ppm | 13M5W7D | |||||||||||||||||||||||||||||||||
3 | 12 | 22H | HC | 829 | 844 | 0.072 | 2.5 ppm | 8M98G7D | |||||||||||||||||||||||||||||||||
3 | 13 | 22H | HC | 829 | 844 | 0.061 | 2.5 ppm | 9M00W7D | |||||||||||||||||||||||||||||||||
3 | 14 | 27 | HC | 704 | 711 | 0.047 | 2.5 ppm | 8M98G7D | |||||||||||||||||||||||||||||||||
3 | 15 | 27 | HC | 704 | 711 | 0.04 | 2.5 ppm | 8M98W7D | |||||||||||||||||||||||||||||||||
3 | 16 | 27 | HC | 1720 | 1770 | 0.191 | 2.5 ppm | 18M0G7D | |||||||||||||||||||||||||||||||||
3 | 17 | 27 | HC | 1720 | 1770 | 0.17 | 2.5 ppm | 18M0W7D | |||||||||||||||||||||||||||||||||
3 | 18 | 27 | HC | 1711.5 | 1778.5 | 0.209 | 2.5 ppm | 2M70G7D | |||||||||||||||||||||||||||||||||
3 | 19 | 27 | HC | 1711.5 | 1778.5 | 0.177 | 2.5 ppm | 2M69W7D | |||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15B | CC | 729 | 746 | ||||||||||||||||||||||||||||||||||||
4 | 2 | 15B | CC | 869 | 894 | ||||||||||||||||||||||||||||||||||||
4 | 3 | 15B | CC | 88 | 108 | ||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 15B | CC |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC