FCC ID: A3LSMG991U Mobile Phone

User manual Asset will be updated when availableAsset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Contents Features Mobile continuity| Bixby| Biometric security| Dark mode Getting started Device layout: Palette Set up your device: Charge the battery| Wireless PowerShare Start using your device: Turn on your device| Use the Setup Wizard| Transfer data from an old device| Lock or unlock your device| Side key settings| Accounts| Set up voicemail|

Navigation| Navigation bar| Customize your home screen| Samsung Daily| Bixby| Digital wellbeing and parental controls| Always On Display| Biometric security| Mobile continuity| Multi window| Edge screen| Enter text| Emergency mode Customize your home screen: App icons| Wallpaper| Themes| Icons| Widgets| Home screen settings| Easy mode| Status bar| Notification panel Camera and Gallery Camera: Navigate the camera screen| Configure shooting mode| AR Zone| Single take |

Live focus| Scene optimizer| Record videos| Live focus video| Zoom-in mic| Super Slow-mo| Super steady| Wide-angle lens | Camera settings Gallery: View pictures| Edit pictures| Play video| Video enhancer| Edit video| Share pictures and videos| Delete pictures and videos| Group similar images | Create a movie|

Take a screenshot| Screen recorder Mobile continuity Link to Windows | Samsung DeX | Call and text on other devices 2 UNL_Palette_EN_UM_TN_XXX_101320_R0 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Contents Samsung apps Galaxy Essentials| ARZone| Bixby| Galaxy Store| Galaxy Wearable| Game Launcher|

Samsung Global Goals| Samsung Members| Smart Switch| SmartThings| Tips|

Calculator| Calendar| Clock| Contacts| Internet| Messages| MyFiles| Phone|

Samsung Health| Samsung Notes| Samsung Pay Google apps Chrome| Drive| Duo| Gmail| Google| Maps| Photos| Play Movies & TV| Play Store|

YouTube| YT Music Microsoft apps Outlook| LinkedIn| Office | OneDrive Settings Connections: Wi-Fi| Bluetooth| NFC and payment| Airplane mode| Data usage| Mobile hotspot| Tethering| Nearby device scanning| Connect to a printer| Virtual Private Networks| Private DNS| Ethernet Customization: Display| Notifications| Sounds and vibration Security: Lock screen and security| Face recognition| Fingerprint scanner Accounts: Samsung Cloud | Add an account| Account settings| Remove an account|

Backup and restore| Google settings Backup: Samsung account| Google Account| External storage transfer Accessibility: Screen Reader| Visibility enhancements | Hearing enhancements|

Interaction and dexterity| Advanced settings| Installed services | About Accessibility Other: Tips and help| Dual Messenger | About phone Learn more Legal information 3 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Palette Set up your device Start using your device 4 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Palette Devices and software are constantly evolving the illustrations you see here are for reference only. 5 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Set up your device Charge the battery| Wireless PowerShare Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. NOTEThe use of mobile devices on an aircraft or a ship may be subject to federal and local guidelines and restrictions. Check with appropriate authorities and always follow crew instructions regarding when and how you may use your device. Devices and software are constantly evolving the illustrations you see here are for reference only. 6 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started NOTEUse only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage. NOTEYour device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids. For more information, see Maintaining water and dust resistance. Charge the battery Your device is powered by a rechargeable battery. Acharger (charging head and USB Type-C cable) is included with the device for charging the battery from a power outlet. TIPWhile charging, the device and the charger may become hot and stop charging. Thisusually does not affect the devices lifespan or performance and is in the devices normal range of operation. Disconnect the charger from the device and wait for the device to cool down. Formore information, visit samsung.com/us/support/answer/ANS00076952. 7 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. 1. From Quick settings, tap Wireless PowerShare to enable this feature. 2. With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins. Devices and software are constantly evolving the illustrations you see here are for reference only. 8 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started NOTEWireless PowerShare works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturers devices. If you have trouble connecting or charging is slow, remove any cover from each device. For best results when using Wireless PowerShare, please note:

Remove any accessories or cover before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly. The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you've made a connection. Call reception or data services may be affected, depending on your network Charging speed or efficiency can vary depending on device condition or environment. surrounding environment. Do not use headphones while charging with Wireless PowerShare. 9 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Start using your device Turn on your device| Use the Setup Wizard| Transfer data from an old device| Lock or unlock your device| Side key settings| Accounts| Set up voicemail| Navigation|

Navigation bar| Customize your home screen| Samsung Daily| Bixby| Digital wellbeing and parental controls| Always On Display| Biometric security| Mobile continuity| Multi window| Edge screen| Enter text| Emergency mode Turn on your device Use the Side key to turn your device on. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. Press and hold the Side key to turn the device on. To turn the device off, open the Notification panel, and tap Power >

Power off. Confirm when prompted. To restart your device, open the Notification panel, and tap Power >

Restart. Confirm when prompted. TIP You can also turn your device off by pressing the Side and Volume down keys at the same time. To learn more about powering off your device from Settings, tap Advanced features > Side key > How to power off your phone. Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your devices features, and more. 10 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Transfer data from an old device Use Smart Switch to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data via USBcable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more. 1. From Settings, tap Accounts and backup > Smart Switch. 2. Follow the prompts and select the content to transfer. Visit samsung.com/smartswitch for more information. Devices and software are constantly evolving the illustrations you see here are for reference only. 11 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Lock or unlock your device Use your devices screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Devices and software are constantly evolving the illustrations you see here are for reference only. 12 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Side key settings You can customize the shortcuts assigned to the Side key. Double press Choose which feature is launched when the Side key is pressed twice. 1. From Settings, tap Advanced features > Side key. 2. Tap Double press to enable this feature, and tap an option:

l Quick launch camera (default) Choose which feature is launched when you press and hold the Sidekey. 1. From Settings, tap Advanced features > Side key. 2. Under the Press and hold heading, tap an option:

l Open Bixby l Open app Press and hold l Wake Bixby (default) l Power off menu Accounts Set up and manage your accounts. TIPAccounts may support email, calendars, contacts, and other features. See your carrier for more information. Add a Google Account Sign in to your Google Account to access your Google Cloud Storage, apps installed from your account, and make full use of your devices Android features. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap Add account > Google. 13 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started NOTEWhen you sign in to a Google Account, Factory Reset Protection (FRP) is activated. FRP requires your Google Account information when resetting to factory settings. For more information, see Factory Reset Protection. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap Add account> Samsung account. TIPTo quickly access your Samsung account, from Settings tap account profile. Samsung Add an Outlook account Sign in to your Outlook account to view and manage email messages. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap Add account > Outlook. Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app. 1. From Phone, touch and hold the 1 key. 2. Follow the tutorial to create a password, record a greeting, and record your name. 14 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Tap Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty. Lightly touch items to select or launch them. l Tap an item to select it. l Double-tap an image to zoom in or out. Devices and software are constantly evolving the illustrations you see here are for reference only. 15 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Swipe Lightly drag your finger across the screen. l Swipe the screen to unlock the device. l Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving the illustrations you see here are for reference only. 16 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Drag and drop Touch and hold an item, and then move it to a new location. l Drag an app shortcut to add it to a Home screen. l Drag a widget to place it in a new location. Devices and software are constantly evolving the illustrations you see here are for reference only. 17 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out. l Move your thumb and forefinger together on the screen to zoom out. l Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving the illustrations you see here are for reference only. 18 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Touch and hold Touch and hold items to activate them. l Touch and hold a field to display a pop-up menu of options. l Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving the illustrations you see here are for reference only. 19 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Devices and software are constantly evolving the illustrations you see here are for reference only. 20 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation. 1. From Settings, tap Display > Navigation bar > Navigation buttons. 2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display. Navigation gestures Hide the navigation buttons at the bottom of the screen for an unobstructed screen experience. Instead swipe to navigate your device. 1. From Settings, tap Display > Navigation bar > Full screen gestures to enable the feature. 2. Tap an option to customize:

l More options: Choose a gesture type and sensitivity. l Gesture hints: Display lines at the bottom of the screen where each screen gesture is located. l Show button to hide keyboard: Show an icon on the bottom right corner of the screen to hide the keyboard when the device is in portrait mode. 21 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. App icons| Wallpaper| Themes| Icons| Widgets| Home screen settings| Easy mode|

Status bar| Notification panel Use app icons to launch an app from any Home screen. From Apps, touch and hold an app icon, and tap Add to Home. From a Home screen, touch and hold an app icon, and then tap Remove from NOTERemoving an icon does not delete the app, it just removes the icon from a Home screen. App icons To remove an icon:

Home. Wallpaper Change the look of the Home and Lock screens by choosing a favorite picture, video, or preloaded wallpaper. 1. From a Home screen, touch and hold the screen, and then tap Wallpaper. 2. Tap one of the following menus for available wallpapers:

My wallpapers: Choose from featured and downloaded wallpapers. Gallery: Choose pictures and videos saved in the Gallery app. Wallpaper services: Enable additional features including guide page and Dynamic Lock screen. Apply Dark mode to Wallpaper: Enable to apply Dark mode to your wallpaper. Explore more wallpapers: Find and download more wallpapers from Galaxy Themes. 22 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started 3. Tap a picture or video to choose it. If choosing a single picture, choose which screen or screens you want to apply the wallpaper to. Videos and multiple pictures can only be applied to the Lock screen. If choosing videos or pictures from the Gallery, tap on one or more items, and then tap Done. 4. Tap Set on Home screen, Set on Lock screen, or Set on Lock and Home screens

(depending on which screens are applicable). If applying a wallpaper to both the Home and Lock screens, enable Sync my edits if you want any edits made to that wallpaper to be applied to both screens. Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes to customize. 3. Tap a theme to preview and download it to Mythemes. 4. Tap Navigation drawer > My stuff > Themes to see downloaded themes. 5. Tap a theme, and then tap Apply to apply the selected theme. Icons Apply different icon sets to replace the default icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes > Icons to customize. 3. Tap an icon set to preview and download it to Myicons. 4. Tap Navigation drawer > My stuff > Icons to see downloaded icons. 5. Tap an icon, and then tap Apply to apply the selected icon set. 23 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Widgets releaseit. Customize Widgets Add widgets to your home screens for quick access to info or apps. 1. From a Home screen, touch and hold the screen. 2. Tap Widgets, and then touch and hold a widget, drag it to a Homescreen, and Once you have added a widget, you can customize where it's located and how it functions. From a Home screen, touch and hold a widget, and tap an option:

Remove from Home: Delete a widget from your screen. Widget settings: Customize the function or appearance of the widget. App info: Review the widget usage, permissions, and more. Home screen settings Customize your Home and Apps screens. 1. From a Home screen, touch and hold the screen. 2. Tap Home screen settings to customize:

Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located. Home screen grid: Choose a layout to determine how icons are arranged on the Home screen. the Apps screen. screen. Apps screen grid: Choose a layout to determine how icons are arranged on Apps button: Add a button to the Home screen for easy access to the Apps App icon badges:Enable to show badges on apps with active notifications. You can also choose the badge style. Lock Home screen layout: Prevent items on the Home screen from being removed or repositioned. 24 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen. Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen. Rotate to landscape mode:Rotate the Home screen automatically when your devices orientation is changed from portrait to landscape. Hide apps: Choose apps to hide from the Home and App screens. Return to this screen to restore hidden apps. Hidden apps are still installed and can appear as results in Finder searches. About Home screen: View version information. 25 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. 1. From Settings, tap Display > Easy mode. 2. Tap to enable this feature. The following options appear:

Touch and hold delay:Set how long it takes for a continuous touch to be recognized as a touch and hold. High contrast keyboard: Choose a keyboard with high contrast colors. Devices and software are constantly evolving the illustrations you see here are for reference only. 26 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Status bar Status icons The Status bar provides device information on the right side and notification alerts on the left. Battery full Battery low Charging Mute Vibrate Airplane mode Bluetooth active Wi-Fi active Location active Alarm Notification icons Missed calls Call in progress Call on hold New message Voicemail New email Download Upload Wi-Fi available App update Configure display options for the Status bar. From Quick settings, tap More options > Status bar for the following options:

Show notification icons: Choose how to display notification icons on the Status bar. Show battery percentage: Display the battery charge percentage next to the battery icon on the Statusbar. 27 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Devices and software are constantly evolving the illustrations you see here are for reference only. 28 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. To open an item, tap it. To clear a single notification, drag the notification left or right. To clear all notifications, tap Clear. To customize notifications, tap Notification settings. 3. Drag upward from the bottom of the screen or tap Back to close the Notification panel. Quick settings The Notification panel provides quick access to device functions using Quick settings. 1. Drag the Status bar down to display the Notification panel. 2. Drag View all downward. Tap a quick setting icon to turn it on or off. Touch and hold a quick setting icon to open the setting. Tap Finder search to search the device. Tap Power off for Power off, Restart, and Emergency mode options. Tap Open settings to quickly access the device's settings menu. Tap More options to reorder Quick settings or to change the button layout. Drag the Brightness slider to adjust the screen brightness. 3. Drag View all upward to close Quick settings. Samsung Daily The Samsung Daily page displays customized content based on your interactions. From a Home screen, swipe right. TIP You can add a Samsung Daily icon to your Apps list. Tap Settings > Add Samsung Daily icon. More options >

29 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Customize Samsung Daily Use the More options menu to add and reorder cards, customize settings, and learn how to use Samsung Daily. 1. From a Home screen, swipe right. 2. Tap More options for the following options:

Cards: Tap cards to add them to your Samsung Daily page. Settings: View the privacy policy, terms and conditions, open source licensing, and add a Samsung Daily icon to your Apps list. Notices: View Samsung Daily notices. Tips: Learn how to navigate Samsung Daily. Help: View FAQ and email customer service. Bixby Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. From a Home screen, press and hold the Side key. TIP You can also access Bixby from the Apps list. You can use Bixby to show you information or change device settings based on where you are and what you are doing. From Settings, tap Advanced features > Bixby Routines. Bixby Routines Bixby Vision Bixby is integrated with your Camera, Gallery, and Internet apps to give you a deeper understanding of what you see. It provides contextual icons for translation, QR code detection, landmark recognition, or shopping. 30 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Camera Gallery Internet Bixby Vision is available on the Camera viewfinder to help understand what you see. From Camera, tap More > Bixby Vision and follow the prompts. Bixby Vision can be used on pictures and images saved in the Gallery app. 1. From Gallery, tap a picture to view it. 2. Tap Bixby Vision and follow the prompts. Bixby Vision can help you find out more about an image you find in the Internet app. 1. From Internet, touch and hold an image until a pop-up menu is displayed. 2. Tap Bixby Vision and follow the prompts. Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device. You can also set your device to help you wind down before going to bed. From Settings, tap Digital wellbeing and parental controls for the following features:

Screen time: Tap the time value in the dashboard for details on how long each app has been opened and used today. Notifications: Tap to see how many notifications have been received from each app today. Unlocks: Tap to see how many times each app has been opened today. Your goals: Set up screen time and unlock goals and view your daily App timers: Set a daily limit for how long you use each app. Focus mode:Configure times and activities to avoid distractions from your averages. device. 31 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started before going to bed. ears safe. Wind down: Enable to turn the screen to grayscale and limit notifications Volume monitor: Choose a sound source to monitor the volume and keep your Parental controls:Supervise your childrens digital life with Googles Family Link app. You can choose apps, set content filters, keep an eye on screen time, and set screen time limits. Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display

(AOD). 1. From Settings, tap Lock screen > Always On Display. 2. Tap to enable the feature, and then set the following options:

Choose when to show a clock and notifications on the screen when your device is not in use: Tap to show, Show always, or Show as scheduled. Clock style: Change the style and color options for the clock on the Lock Show music information: Show music details when the FaceWidgets music screen and Always on Display. controller is in use. Rotate screen to: Display the AOD in portrait or landscape mode. Auto brightness:Automatically adjust the brightness of Always On Display. About Always On Display: View the current software version and license information. NOTESome display settings can appear on both the Lockscreen and Always On Display. For more information, see Clock and information. 32 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started AOD themes Apply custom themes for Always On Display. 1. From a Home screen, touch and hold the screen, and tap Themes >AODs. Tap an AOD to preview and download it to MyAlways On Displays. 2. Tap Navigation drawer > My stuff > AODs to see downloaded themes. 3. Tap an AOD, and then tap Apply. Biometric security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen. To use your face to unlock your device, you must set a pattern, PIN, or password. Face recognition is less secure than Pattern, PIN, or Password. Your device could be unlocked by someone or something that looks like your image. Some conditions may affect face recognition, including wearing glasses, hats, When registering your face, ensure that you are in a well-lit area and the camera beards, or heavy make-up. lens is clean. 1. From Settings, tap Biometrics and security > Facerecognition. 2. Follow the prompts to register your face. Face recognition management Customize how face recognition works. From Settings, tap Biometrics and security > Facerecognition. Remove face data: Delete existing faces. Add alternative look: Enhance face recognition by adding an alternative appearance. Face unlock: Enable or disable face recognition security. 33 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Stay on Lock screen: When you unlock your device with face recognition, stay on the Lock screen until you swipe the screen. Faster recognition: Turn on for faster face recognition. Turn off to increase security and make it harder to unlock using an image or video of your likeness. Require open eyes: Facial recognition will only recognize your face when your eyes are open. Brighten screen:Increase the screen brightness temporarily so that your face can be recognized in dark conditions. Samsung Pass: Access your online accounts using face recognition. About unlocking with biometrics: Learn additional information about securing your device with biometrics. Fingerprint scanner Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password. 1. From Settings, tap Biometrics and security > Fingerprints. 2. Follow the prompts to register your fingerprint. Fingerprint management Add, delete, and rename fingerprints. From Settings, tap Biometrics and security > Fingerprints for the following options:

The list of registered fingerprints is at the top of this list. You can tap a fingerprint to remove or rename it. Add fingerprint: Simply follow the prompts to register another fingerprint. Check added fingerprints: Scan your fingerprint to see if it has been registered. 34 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Fingerprint verification settings Use fingerprint recognition to verify your identity in supported apps and actions. From Settings, tap Biometrics and security > Fingerprints. Fingerprint unlock: Use your fingerprint for identification when unlocking Show icon when screen is off: Show the fingerprint icon when the screen is Show animation when unlocking: Show an animation when you use fingerprint verification. Samsung Pass: Use your fingerprint for identification when using supported your device. off. apps. Samsung Pay: Use your fingerprints to make payments quickly and securely. About unlocking with biometrics: Read details on the requirements each biometric security feature has for using your pattern, PIN, or password as a backup. Biometrics preferences Configure your preferences for biometric security options. From Settings, tap Biometrics and security > Biometrics preferences for the following:

unlock your device. Screen transition effect:Show a transition effect when you use biometrics to NOTE From Settings, tap to view the software version of your devices biometric security features. Biometrics and security > Biometrics security patch 35 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Mobile continuity Access storage and other functions of your device across compatible mobile devices and computers. Link to Windows | Samsung DeX | Call and text on other devices Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your devices photos, messages, and more on a PC by linking your devices. Pictures Drag and drop pictures to Windows. Open and edit pictures in the Your Photos app. Share images with your contacts through Windows. Messages (SMS/MMS) MMS group messaging support. Integration with Windows Emoji Picker. Get a Windows pop-up when receiving a new message. See and manage phone notifications from your PC. Exclude notifications from individual phone apps. Get a Windows pop-up when receiving a new notification. Notifications App mirroring Live stream your phone screen on your PC. Interact with your phone using the keyboard and mouse. Use Windows Accessibility. 36 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Link your device to your computer 1. From Settings, tap Advanced features > Link to Windows. 2. Tap to enable this feature. 3. Follow the prompts to connect your device to your PC. TIPYou can also enable this feature from the Quick settings menu. Samsung DeX trackpad. Connect your device to a PC or TV for an enhanced multitasking experience. Send DeX to your TV and keep using your device, or turn your device into a Connect to a TVor monitor either wirelessly or with an HDMI cable. Get DeX on your PC for quick and easy file transfers. Visit samsung.com/us/explore/dex for more information. 2. Follow the instructions on your device to connect to your TVor PC. If connecting to a PC, download the DeX app on to your computer at Enable DeX 1. From Quick settings, tap DeX. samsungdex.com. Call and text on other devices This feature allows you to make and answer calls and text messages from your Galaxy devices that are signed in to your Samsung account. 1. From Settings, tap Advanced features > Call & text on other devices. 2. Tap to turn on the feature. Connection occurs automatically. 3. Sign in to your Samsung account on your Galaxy devices. TIPMove your contacts from your device to your Samsung account so you can access them on all registered devices. 37 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Multi window Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. 1. From any screen, tap Recent apps. 2. Tap the app icon, and then tap Open in split screen view. 3. Tap an app in the other window to add it to the split screen view. Drag the middle of the window border to adjust the window size. Devices and software are constantly evolving the illustrations you see here are for reference only. 38 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Edge screen The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Apps panel | Configure Edge panels | Edge lighting | About Edge screen Devices and software are constantly evolving the illustrations you see here are for reference only. 39 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Apps panel complete app list. To configure Apps panel:

You can add up to ten apps in two columns to the Appspanel. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed. 2. Tap an app or app pair shortcut to open it. You can also tap All apps for the 1. From any screen, drag the Edge handle tothe center of the screen. Swipe until the Appspanel is displayed. 2. Tap Edit panel to add other apps to the Appspanel. To add an app to the Apps panel, find it on the left side of the screen and tap it to add it to an available space on the right column. To create a folder shortcut, drag an app from the left side of the screen on top of an app in the columns on the right. To change the order of the apps on the panel, drag each app to the desired location. To remove an app, tap Remove. 3. Tap Back to save changes. Smart Select The Smart select feature captures an area of the screen as an image or animation that you can share or pin to the screen. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Smart select panel is displayed. 2. Tap a Smart select tool to use:

Rectangle: Capture a rectangular area of the screen. Oval: Capture an oval area of the screen. Animation: Record activity on the screen as an animated GIF. Pin to screen: Capture an area and pin it to the screen. 40 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Tools The Tools panel provides handy instruments for quick access. 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Tools panel is displayed. 2. Tap a tool to use:

Compass: Identify compass directions. Tap Calibrate to calibrate the compass. Tally counter:Use the plus and minus icons to add or subtract while counting. Tap Vibration to enable or disable vibrations with each addition or subtraction. Tap Target to set a total target number between 1 and 9999. Tap Reset to reset the counter. Flashlight: Tap Flashlight to turn the flashlight on and off. Use the plus and minus icons to increase or decrease the brightness of the light. Tap SOS to make the flashlight signal the phrase SOS in Morse code. Surface level: Use the device to determine if a surface is level by placing the device on the surface. The surface is level when the x and y values are close to or equal to zero degrees. Tap Calibrate to calibrate the level. Ruler: Use the edge of the device as a ruler to measure a straight line in either inches or centimeters. Tap the unit name to change the units. Configure Edge panels You can customize the Edge panels. 1. From the Edge screen, tap Settings. 2. Tap to enable the feature. The following options are available:

Checkbox: Enable or disable each panel. Edit (if available): Configure individual panels. Search: Find panels that are either installed or available to install. 41 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started More options:

or right. Reorder: Change the order of the panels by dragging them to the left Uninstall: Remove a downloaded Edgepanel from your device. Handle settings: Customize the position and style of the Edge handle. Contact us: Contact Samsung support through Samsung Members. Galaxy Store: Search for and download more Edge panels from Galaxy Store. 3. Tap Back to save changes. Edge panel position You can change the position of the Edge handle. 1. From the Edge screen, tap Settings. 2. Tap More options > Handle settings for the following options:

Edge handle: Drag to change the position of the Edge handle along the Position: Choose either Right or Left to set which side the Edge screen edge of the screen. displays on. Lock handle position:Enable to prevent the handle position from being moved when touched and held. Edge panel style Change the style of the Edge handle. 1. From the Edge screen, tap Settings. 2. Tap More options > Handle settings for the following options:

Color: Choose a color for the Edge handle. Transparency: Drag the slider to adjust the transparency of the Edge handle. Size: Drag the slider to adjust the size of the Edge handle. 42 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications, which makes alerts visible even when the screen is face-down. 1. From Settings, tap Display > Edge screen > Edgelighting. 2. Tap to enable the feature. Devices and software are constantly evolving the illustrations you see here are for reference only. 43 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Lighting style Customize the color, width, and transparency of the Edge lighting feature. 1. From Settings, tap Display > Edge screen > Edgelighting. 2. Tap Lighting style to customize:

Effect:Choose an edge effect. Color: Choose a preset or custom color, and enable app colors. Tap Add keyword to configure a custom lighting effect for specific text that appears in notification titles. Advanced:Adjust other Edge lighting qualities. Transparency: Drag the slider to adjust the transparency of the Edge Width: Drag the slider to adjust the width of the Edge lighting. Duration: Drag the slider to adjust how short or long the Edge lighting lighting. displays. 3. Tap Done when finished. Choose apps Choose which apps activate Edge lighting. 1. From Settings, tap Display > Edge screen > Edgelighting. 2. Tap Choose apps to choose the apps that can activate Edge lighting when a notification is received. 44 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Show Edge lighting Choose when Edge lighting will replace notifications. 1. From Settings, tap Display > Edge screen > Edgelighting. 2. Tap Show Edge lighting to choose:

While screen is on: Edge lighting will replace regular notification pop-ups. While screen is off: Edge lighting will replace notifications that turn the Always: Display edge lighting for all notifications regardless of if the screen screenon. is on or off. About Edge screen You can view the current software version and license information for the Edge screen feature. From Settings, tap Display > Edge screen > AboutEdge screen. 45 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Enter text Text can be entered using a keyboard or your voice. Devices and software are constantly evolving the illustrations you see here are for reference only. 46 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Toolbar The toolbar provides quick access to features of the keyboard. From the Samsung keyboard, tap Expand toolbar for the following options:

AR Emoji: Create your own personal emoji and use it in stickers you can share. Bitmoji: Create your own personal emoji and use it in stickers. Clipboard: Access the clipboard. Clipboard: Access the clipboard. Emojis: Insert an emoji. Emojis: Insert an emoji. Floating keyboard: Change the keyboard to a floating version that can be moved anywhere on the screen. This option is only available when the device is open. GIF keyboard: Add animated GIFs. GIFs: Add animated GIFs. Handwriting: Use your handwriting to enter text. Handwriting: Use your handwriting to enter text. Keyboard size: Adjust the height and width of the keyboard. Live message: Record an animated drawing or written message. Modes: Select a keyboard layout. Modes: Select a keyboard layout. Mojitok: Create your own stickers or insert automatically suggested ones. My Emoji: Create your own personal emoji and use it in stickers you can share. Samsung Pass: Use biometrics for secure access to apps and services. Search: Locate specific words or phrases in your conversations. Settings: Access keyboard settings. Settings: Access keyboard settings. Spotify: Add music from Spotify. 47 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Spotify: Add music from Spotify. Standard keyboard: Change the keyboard from a split version that is separated on either side of the fold, to a standard keyboard that stretches across both sides. Text editing:Use an editing panel to help pinpoint text that you want to Translate: Type words or sentences in the keyboard to translate them Stickers: Add illustrated stickers. Stickers: Add illustrated stickers. cut, copy, and paste. into another language. Voice input:Use Samsung voice input. Voice input:Use Samsung voice input. Voice input:Use Google Voice typing. YouTube: Add videos from YouTube. 48 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Configure the Samsung keyboard Set customized options for the Samsung keyboard. From the Samsung keyboard, tap Settings for the following options:

Languages and types: Set the keyboard type and choose which languages are available on the keyboard. To switch between languages, swipe the Space bar left or right. Smart typing: Use predictive text and auto-correction features to prevent common typing mistakes. Type by swiping between letters. Style and layout: Customize the appearance and function of the keyboard. Swipe, touch, and feedback: Customize gestures and feedback. Handwriting: Customize handwriting options. Third-party content: Enable third-party keyboard features. Reset to default settings: Return keyboard to original settings and clear About Samsung keyboard: View version and legal information for the personalized data. Samsung keyboard. Contact us: Contact Samsung support through Samsung Members. 49 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Use Samsung voice input Instead of typing, enter text by speaking. From the Samsung keyboard, tap Voice input and speak your text. Devices and software are constantly evolving the illustrations you see here are for reference only. 50 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Configure Samsung voice input Set customized options for Samsung voice input. 1. From the Samsung keyboard, tap Voice input. 2. Tap Settings for options. Keyboard language: Choose the language for the keyboard. Voice input language: Select the language for Samsung voice input. Hide offensive words: Hide potentially offensive words with asterisks. About Samsung voice input: View version and legal information for Samsung voice input. 51 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Use Google Voice typing Instead of typing, enter text by speaking. 1. From the Samsung keyboard, tap Voice input. 2. Tap the screen and speak your text. 52 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started Configure Google Voice typing Set customized options for Google Voice typing. 1. From the Samsung keyboard, tap Voice input. 2. Tap Settings for options. Languages: Choose the language for the keyboard. Offline speech recognition: Download languages for offline Google Voice typing. Hide offensive words: Hide potentially offensive words with asterisks. Emergency mode Use Emergency mode to access helpful emergency features and conserve your devices power during an emergency situation. To save battery power, Emergency mode:

Restricts application usage to only essential applications and those you select. Turns off connectivity features and Mobile data when the screen is off. Activate Emergency mode To activate Emergency mode:

1. Open the Notification panel, and tap Power. 2. Tap Emergency mode. 3. Tap Turn on. Emergency mode features When accessing for the first time, read and accept the terms and conditions. While in Emergency mode, only the following apps and features are available on the Home screen:

l Flashlight: Use the devices flash as a steady source of light. l Emergency alarm: Sound an audible siren. 53 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Getting started l Phone: Launch the call screen. l Internet: Launch the web browser. l Share my location: Send your location information to your emergency contacts. l l Add: Choose additional apps to include on the Emergency mode screen. Battery charge: Displays estimated battery charge percentage. l Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage. l Emergency call: Dial the emergency telephone number (for example, 911). This kind of call can be made even without activated service. l More options:

standardmode. Turn off Emergency mode: Disable Emergency mode and return to Remove apps: Choose apps to remove from the screen. Emergency contacts: Manage your medical profile and ICE (In Case of Emergency) group contacts. Settings: Configure the available settings. Only a limited number of settings are enabled in Emergency mode. Turn off Emergency mode When emergency mode is turned off, the device returns to standard mode. Tap More options, and tap Turn off Emergency mode. 54 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Navigate the camera screen| Configure shooting mode| AR Zone| Single take | Live focus| Scene optimizer| Record videos| Live focus video| Zoom-in mic| Super Slow-mo| Super steady| Wide-angle lens | Camera settings Camera Gallery View pictures| Edit pictures| Play video| Video enhancer| Edit video| Share pictures and videos| Delete pictures and videos| Group similar images | Create a movie| Take a screenshot| Screen recorder Devices and software are constantly evolving the illustrations you see here are for reference only. 55 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Camera Enjoy a full kit of pro lenses and pro-grade video modes and settings. From Apps, tap Camera. TIPIf Quick launch is enabled, quickly press the Side key twice to open the Camera app. Devices and software are constantly evolving the illustrations you see here are for reference only. 56 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Navigate the camera screen Take stunning pictures with your devices front and rear cameras. 1. From Camera, set up your shot with the following features:

Tap the screen where you want the camera to focus. When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness. To quickly switch between the front and rear cameras, swipe the screen up or down. To change to a different shooting mode, swipe the screen right or left. To change camera settings, tap Settings. 2. Tap Capture. Change shooting modes The Camera is equipped with a variety of shooting modes to capture pictures and videos in specific scenarios. From the screen. Camera, the shooting modes are located in a row near the bottom of To change the shooting mode, swipe the screen right or left. To view the entire list of shooting modes and each modes description, touch and hold a shooting mode. Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes. From Camera, swipe the screen right and left to change shooting modes. Single take: Capture multiple pictures and video clips from different angles. Photo: Allow the camera to determine the ideal settings for pictures. Video: Allow the camera to determine the ideal settings for videos. 57 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery More: Choose other available shooting modes. Tap Edit to drag modes into or out of the shooting modes tray at the bottom of the Camera screen. Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures. Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction. flash. subject stands out. subject stands out. Food: Take pictures that emphasize the vivid colors of food. Night: Use this to take photos in low-light conditions, without using the Live focus: Adjust the level of background blur in your photos so the Live focus video: Adjust the level of background blur in your videos so the Pro video: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while recording videos. Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion. You can play a specific section of each video in slow motion after recording it. Slow motion: Record videos at a high frame rate for viewing in slow motion. Hyperlapse: Create a time lapse video by recording at various frame rates. The frame rate is adjusted depending on the scene being recorded and the movement of the device. AR Zone Access all of your Augmented Reality (AR) features in one place. From Camera, swipe to More, and then tap AR Zone. The following features are available:

AR Emoji Camera: Use the camera to create your My Emoji avatar. AR Doodle: Enhance videos by adding line drawings or handwriting to your environment. AR Doodle tracks faces and space so they move with you. AR Emoji Studio: Use AR tools to create and customize your My Emoji avatar. 58 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery AR Emoji Stickers: Add ARstickers to your My Emoji avatar. Deco Pic: Decorate photos or videos in real time with the camera. Quick measure: Measure items in inches or centimeters using your camera. Home decor: Virtually add appliances and furniture to a room to see how it will look in your space. Makeup:Preview makeup styles using the camera. Styling: Try on sunglasses using the camera. Live focus Add interactive focus effects to your pictures. 1. From Camera, swipe to More, and then tap Live focus. 2. Tap Live focus effect and choose an effect. 3. Drag the slider to fine-tune the effect. 4. Tap Capture. Live focus video Create professional-looking films by applying background blurs and other special effects to your video. This feature cannot be used with Zoom, Zoom-in mic, or Super steady. 1. From Camera, swipe to More, then then tap Live focus video. 2. Tap Live focus effect, choose an effect, and drag the slider to fine-tune the effect. 3. Tap Capture to begin recording. 59 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Scene optimizer Automatically adjust exposure, contrast, white balance, and more based on what is detected in the camera frame to help you capture beautiful photos. From Camera, swipe to Photo, and tap Scene optimizer. NOTE The Scene optimizer is only available when using the rear camera. The Scene optimizer icon will change automatically based on what the camera detects, such as dark setting. when taking nature photos or when taking photos in a Single take Capture more in each shot by taking both photos and videos at the same time. This shooting mode uses AI to create high-quality images and videos from multiple angles. The number of images and videos may vary. 1. From Camera, swipe to Single take. 2. Tap Timer and select an option. 3. Tap Record and pan around the scene to capture multiple angles and views. The videos and images will be saved as a single entry in the Gallery. Super Slow-mo Record videos at a high frame rate for viewing in slow motion. 1. From Camera, swipe to More, and then tap Super slow-mo. 2. Tap Super Slow-mo to record. TIPHold your device steady for best results. 60 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Super steady Super steady applies advanced stabilization algorithms to your video for a smooth, professional appearance, even in heavy motion situations. This feature cannot be used with Zoom-in mic, Live focus video, Slow motion, or the front camera. 1. From Camera, swipe to change the shooting mode to Video. 2. Tap Super steady. 3. Tap Capture to begin recording. Record videos Record high-quality videos using your device. 1. From Camera, swipe right or left to change the shooting mode to Video. 2. Tap Record to begin recording a video. To take a picture while recording, tap Capture. To temporarily stop recording, tap Pause. To continue recording, tap Resume. 3. Tap Stop when you are finished recording. Zoom-in mic Increase the volume of the sound being recorded and minimize background noise as you zoom in on an audio source. This feature cannot be used with Live focus video, Super steady, or with the front camera. 1. From Camera, tap Settings. 2. Tap Advanced recording options > Zoom-in mic, and tap to enable. 3. Tap Back to return to the main Camera screen. 4. Swipe to change the shooting mode to Video. 5. Tap Capture to begin recording. 6. Bring your fingers together or apart on the screen to zoom in or out on the audio source. The microphone icon indicates the level of amplification being applied. 61 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Camera settings Use the icons on the main camera screen and the settings menu to configure your cameras settings. From Camera, tap Settings for the following options:

Intelligent features Scene optimizer: Automatically adjust the color settings of your pictures to match the subject matter. Shot suggestions: Get tips to help you choose the best shooting mode. Smart selfie angle: Automatically switch to a wide-angle selfie when there are more than two people in the frame. Scan QR codes: Automatically detect QR codes when using the camera. Pictures mode. Videos Swipe Shutter button to edge to: Choose to either take a burst shot or create a GIF when you swipe the shutter to the nearest edge. Save options: Choose file formats and other saving options. HEIF pictures (Photo): Save pictures as high efficiency images to save space. Some sharing sites may not support this format. Save RAWcopies: Save JPEG and RAWcopies of pictures taken in Pro Ultra wide shape correction: Automatically correct distortion in pictures taken with the ultra wide lens. Rear video size: Choose an aspect ratio and resolution for videos captured Front video size: Choose an aspect ratio and resolution for videos captured Pro video size: Choose an aspect ratio, resolution, and frame rate for with the rear cameras. with the front camera. cinematic-quality video. 62 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Advanced recording options:Enhance your videos with advanced recording formats. High efficiency video: Record videos in HEVC format to save space. Other devices or sharing sites may not support playback of this format. HDR10+ video: Optimize videos by recording in HDR10+. Playback devices must support HDR10+ video. Zoom-in mic: Match the mic zoom to the camera zoom while recording Video stabilization: Activate anti-shake to keep the focus steady when the videos. camera is moving. Useful features Auto HDR: Capture more detail in the bright and dark areas of your shots. Selfie tone: Add a warm or cool tint to your selfies. Tracking auto-focus:Keep a moving subject in focus. Pictures as previewed: Save selfies as they appear in the preview without flipping them. Grid lines: Display viewfinder grid lines to help compose a picture or video. Location tags: Attach a GPS location tag to the picture. Shooting methods:

Press Volume key to: Use the Volume key to take pictures, record video, zoom, or control system volume. Voice control:Take pictures speaking key words. Floating shutter button: Add an extra shutter button that you can move anywhere on the screen. Show palm: Hold your hand out with your palm facing the camera to have your picture taken in a few seconds. Settings to keep: Choose whether to launch Camera with the same shooting mode, selfie angle, and filters as the last time. Storage location: Select a memory location (Galaxy Note20 Ultra 5G only). A memory card (not included) must be installed to view Storage location. 63 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Shutter sound: Play a tone when taking a picture. Touch vibrations: Enable vibrations when tapping the screen in the Camera app. Reset settings: Reset the Camera settings. Contact us:Contact Samsung support through Samsung Members. About Camera:View app and software information. 64 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. From Apps, tap Gallery. Devices and software are constantly evolving the illustrations you see here are for reference only. 65 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. To mark the picture as a favorite, tap Add to Favorites. To access the following features, tap More options:

Details: View and edit information about the picture. Set as wallpaper: Set the picture as wallpaper. Set as Always On Display image: Set the picture as the background image for the Always On Display. Send as live message: Use Live message to draw an animation on a picture and share it. Move to Secure Folder: Move the picture to a Secure Folder. Print: Send the picture to a connected printer. Edit pictures Enhance your pictures using the Gallery's editing tools. 1. From Gallery, tap Pictures. 2. Tap a picture to view it, and then tap Edit for the following options:

Transform: Rotate, flip, crop, or make other changes to the overall appearance of the picture. Filters: Add color effects. Tone: Adjust the brightness, exposure, contrast, and more. Sticker: Overlay illustrated or animated stickers. Draw: Add handwritten text or hand drawn content. Text: Add text to the picture. Auto adjust:Apply automatic adjustments to improve the picture. Reset:Undo the changes applied to restore the original picture. 3. Tap Save when finished. 66 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. To mark the video as a favorite, tap Favorites under the Albumstab. Add to Favorites. The video is added to To access the following features, tap More options:

Details: View and edit information about the video. Set as wallpaper: Set the video as wallpaper on the Lock screen. Send as live message: Use Live message to draw an animation and share it. Move to Secure Folder: Add this video to your Secure Folder. 3. Tap Play video to play the video. Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colors. 1. From Settings, tap Advanced features > Videoenhancer. 2. Tap to enable this feature. Edit video Edit videos stored on your device. 1. From Gallery, tap Pictures. 2. Tap a video to view it. 3. Tap Edit to use the following tools:

Play: Preview the edited video. Rotate: Rotate the video clockwise. Flip hori.: Flip the video along the horizontal axis. Trim: Cut segments of the video. 67 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Filters: Add visual effects to the video. Sticker: Overlay illustrated or animated stickers. Draw: Draw on your video. Text: Add text to your videos. Speed: Adjust the play speed. Portrait: Enhance skin tones, eyes, and other facial features. Audio: Adjust the volume levels and add background music to the video. 2. Tap More options > Share, and then tap pictures and videos to select them. 3. Tap Share, and then choose an app or connection to use for sharing your Resolution:Change the resolution of the video. 4. Tap Save, and then confirm when prompted. Share pictures and videos Share pictures and videos from the Gallery app. 1. From Gallery, tap Pictures. selection. Follow the prompts. Delete pictures and videos Delete pictures and videos stored on your device. 1. From Gallery, tap More options > Edit. 2. Tap pictures and videos to select them. 3. Tap Delete, and confirm when prompted. Group similar images Organize pictures and videos in the Gallery by similarity. 1. From Gallery, tap Group similar images. 2. Tap Ungroup similar images to return to the default Gallery view. 68 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Create a movie Share pictures and videos from the Gallery app by creating a slideshow of your content with video effects and music. 1. From Gallery, tap Create movie. 2. Tap pictures and videos to add them to the movie. 3. Tap Create movie and then choose either Highlight reel (automatic slideshow) or Self-edited (custom slideshow). Thefollowing options are available:

Duration:Adjust the run time of the entire movie (Highlight reel only). Add: Incorporate additional clips from the gallery (Self-edited only). Transition effect: Add visual interest to your movie by customizing the transitions between each clip (Self-edited only). Title: Add a title and a description to your movie. Audio: Adjust the volume of your movie, add sounds effects, or add music. l l l l l l Clips: View and edit each video or picture in your movie. l Share: Send your movie to friends and family. 4. Tap Save. Take a screenshot Capture an image of your screen. Your device will automatically create a Screenshots album in the Gallery app. From any screen, press and release the Side and Volume down keys. Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures >

Palmswipetocapture. 2. Tap to enable this feature. 69 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Screenshot Settings Modify screenshot settings. From Settings, tap Advanced features > Screenshots and screen recorder. l Screenshot toolbar: Show additional options after you take a screenshot. l Hide status and navigation bars: Do not display the status bar or navigation bars on screenshots. l Delete shared screenshots: Automatically delete screenshots after they are shared through the screenshot toolbar. l Screenshot format: Select if you would like your screenshots to be saved as JPG or PNG files. Screen recorder Record activities on your device, write notes, and use the camera to record a video overlay of yourself to share with friends or family. 1. From Quick Settings, tap Screen recorder > Start recording. 2. A three-second countdown runs before it starts recording. You can tap Skip countdown to begin recording immediately. Tap Draw to draw on the screen. Tap Pointer to show an icon on the screen when using your S Pen. Tap Selfie video to include a recording from your front camera. 3. Tap Stop to finish recording. These are automatically saved to the Screen recording album in the Gallery. 70 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Camera and Gallery Screen recorder settings Control the sound and quality settings for the screen recorder. From Settings, tap Advanced features > Screenshots and screen recorder >

Screen recorder settings. l Sound: Choose what sounds to record while using the screen recorder. l Video quality: Select a resolution. Selecting a higher resolution for higher quality requires more memory. l Selfie video size: Drag the slider to set the size of the video overlay. 71 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Using apps Samsung apps Google apps Microsoft apps 72 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Using apps Download apps | Uninstall or disable apps | Search for apps| Sort apps| Create and use folders| Game Booster| App settings Download apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded from Galaxy Store and the Google Play store. From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device. Some apps that are preloaded

(available on your device by default) can only be disabled. Disabled apps are turned off and hidden from the Apps list. From Apps, touch and hold an app, and tap Uninstall/Disable. Search for apps If you are not sure where to find an app or a setting, you can use the Search feature. 1. From Apps, tap Search, and enter a word or words. As you type, matching apps and settings appear as results on the screen. 2. Tap a result to go to that app. TIPYou can customize the search settings by tapping Findersettings. More options >

73 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Sort apps App shortcuts can be listed alphabetically or in your own custom order. From Apps, tap More options > Sort for the following sorting options:

Custom order: Arrange apps manually. Alphabetical order: Sort apps alphabetically. TIPWhen apps are arranged manually (Custom order), empty icon spaces can be removed by tapping More options > Clean up pages. Create and use folders You can make folders to organize App shortcuts on the Appslist. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another Add apps: Place more apps in the folder. Tap apps to select them, and app shortcut until it is highlighted. 2. Release the app shortcut to create the folder. Folder name: Name the folder. Palette: Change the folder color. then tap Done. 3. Tap Back to close the folder. Copy a folder to a Home screen You can copy a folder to a Home screen. From Apps, touch and hold a folder, and tap Add to Home. Delete a folder When you delete a folder, the app shortcuts return to the Apps list. 1. From Apps, touch and hold a folder to delete. 2. Tap Delete folder, and confirm when prompted. 74 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Game Booster Get optimized performance while playing games based on usage. Block calls or other notifications, and enable features such as Bixby or Dolby Atmos. While playing a game, swipe up from the bottom of the screen to view the navigation bar. The following options are seen on the far right and left sides:

Screen touch lock: Lock the screen to prevent accidental taps. This is the default option. Game Booster: Configure other options, including performance monitoring and blocking the navigation bar, screen touches, and screenshots. App settings Manage your downloaded and preloaded apps. Options vary by app. 1. From Settings, tap Apps. 2. Tap More options for the following options:

Sort by: Sort the apps by size,name, last used, or last updated. Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet. Permission manager: Control which apps have permissions to use certain features of your device. Show/Hide system apps: Show or hide system (background) apps. Special access: Select which apps can have special access permissions to Reset app preferences: Reset options that have been changed. Existing app 3. Tap an app to view and update information about the app. The following options features on your device. data is not deleted. may be displayed:

Usage Mobile data: View mobile data usage. Battery: View battery usage since the last full charge. 75 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Storage: Manage the apps storage usage. Memory: View memory usage. App settings Notifications: Configure notifications from theapp. Permissions: View permissions granted to the app for access to your devices Set as default: Set the app as a default for a certain category of apps. information. Advanced Options vary by app. App info options Open: Launch the app. Not all apps have this option. Uninstall/Disable:Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled. Force stop: Stop an app that is not working correctly. 76 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Samsung apps The following apps are either preloaded or downloaded over-the-air to your device during setup. Galaxy Essentials| ARZone| Bixby| Galaxy Store| Galaxy Wearable| Game Launcher|

Samsung Global Goals| Samsung Members| Smart Switch| SmartThings| Tips|

Calculator| Calendar| Clock| Contacts| Internet| Messages| MyFiles| Phone| Samsung Health| Samsung Notes| Samsung Pay Galaxy Essentials Galaxy Essentials is a collection of specially chosen applications available through Samsung apps. You can access and download a collection of premium content. From Apps, tap More options > Galaxy Essentials. Access all of your Augmented Reality (AR) features in one place. For more information, see AR Zone. From Apps, tap Samsung folder >

AR Zone. ARZone Bixby Bixby displays customized content based on your interactions. Bixby learns from your usage patterns and suggests content you may like. For more information, see Bixby. From Apps, tap Samsung folder >

Bixby. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. From Apps, tap Galaxy Store. 77 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Galaxy Wearable Connect your device to your Samsung Watch using this application. For more information, visit samsung.com/us/support/owners/app/galaxy-wearable-

watch. From Apps, tap Samsung folder >

Galaxy Wearable. Game Launcher Automatically arrange all your games in one place. Formore information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher. From Apps, tap Game Launcher. TIPIf Game Launcher is not seen in the Apps list, then from Settings, tap Advanced features > Game Launcher, and then tap

. Samsung Global Goals Learn more about the Global Goals initiative and contribute towards donations that support these causes with ads from this app. From Apps, tap Samsung Global Goals. Samsung Members Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store. From Apps, tap Samsung Members. 78 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Smart Switch Use Smart Switch to transfer contacts, photos, and other content from your old device. For more information, see Transfer data from an old device. From Apps, tap Samsung folder >

Smart Switch. SmartThings SmartThings allows you to control, automate, and monitor your home environment through a mobile device to fit your specific needs. You can use the app to connect multiple devices at once or one device at a time. Check the status of your devices by looking at the dashboard. From Apps, tap Samsung folder >

SmartThings, and sign in with your Samsung NOTENon-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support. account. Tips View tips and techniques as well as the user manual for your device. From Apps, tap Tips. 79 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. From Apps, tap Calculator. Devices and software are constantly evolving the illustrations you see here are for reference only. 80 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. From Apps, tap Calendar. Devices and software are constantly evolving the illustrations you see here are for reference only. 81 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Calendar settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIPAccounts may also support email, contacts, and other features. Subscription calendars Subscribe to calendars that match your interests, you can easily find a variety of upcoming events and add them to your schedule. 1. From Calendar, tap Navigation drawer. 2. Tap Add your interests and follow the prompts. Calendar alert style Alerts from the Calendar app can be set to different styles. 1. From Calendar, tap Navigation drawer >

Calendar settings > Alert style. Thefollowing options are available:

Light: Receive a notification and hear a short sound. Medium:Get a full screen alert and hear a short sound. Strong:Get a full-screen alert and ring sound that persist until dismissed. 2. Depending on the alert style selected above, the following sound options are available:

Ring once sound:Choose the alert sound for Light or Medium alert styles. Keep ringing sound:Choose the alert sound for the Strong alert style. Create an event Use your Calendar to create events. 1. From Calendar, tap Add event to add an event. 2. Enter details for the event, and then tap Save. 82 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Delete an event Delete events from your Calendar. 1. From Calendar, tap an event, and tap again to editit. 2. Tap Delete, and confirm when prompted. 83 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Clock The Clock app offers features for keeping track of time and setting alarms. From Apps, tap Clock, and tap a tab to use a feature. Devices and software are constantly evolving the illustrations you see here are for reference only. 84 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm:

Time: Set a time for the alarm. Day: Choose the days for this alarm. Alarm name: Enter a name for the alarm. Alarm sound: Choose a sound to play for the alarm and drag the slider to set the volume of the alarm. Vibration: Choose whether the alarm uses vibration alert. Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing. 3. Tap Save to save the alarm. Delete an alarm You can delete an alarm that you created. 1. From Clock, touch and hold an alarm. 2. Tap Delete. 85 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. 1. From Clock, tap World clock. 2. Tap Add city > Search for a city, and enter the name of the city. 3. Tap the city name in the list, and then tap Add. To remove a city, touch and hold it, and tap Delete. Devices and software are constantly evolving the illustrations you see here are for reference only. 86 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3. Tap Menu to choose a different city. To add a city to the list, tap Add city. 4. Swipe the hours, minutes, and period (AM or PM) on the clock to set a time. Local times for the other cities listed are automatically updated. To return the clock to the current time, tapReset. Weather settings Show weather information on your World clock. 1. From Clock, tap World clock. 2. Tap More options > Settings > Show weather information to enable or disable weather information. 3. Tap Unit to change from Fahrenheit to Celsius. Stopwatch The Stopwatch lets you time events down to a hundredth of a second. 1. From Clock, tap Stopwatch. 2. Tap Start to begin timing. To keep track of lap times, tap Lap. 3. Tap Stop to end timing. To continue timing after stopping the clock, tap Resume. To reset the Stopwatch to zero, tap Reset. 87 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Timer Set a countdown timer for up to 99hours, 59minutes, and 59 seconds. 1. From Clock, tap Timer. 3. Tap Start to begin the Timer. 2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer. To temporarily stop the Timer, tap Pause. To continue, tap Resume. To stop and reset the Timer, tap Cancel. Preset timer Name and save preset timers. 1. From Clock, tap Timer >

Add preset timer. 2. Configure the countdown time and timer name. 3. Tap Add to save the timer. To edit a saved preset timer, tap More options > Edit preset timers. Timer options You can customize the Timer options. 1. From Clock, tap Timer. 2. Tap More options > Settings. Sound: Choose a preloaded timer sound or add your own. Vibration: Enable to disable vibration for the timer. General settings View and configure settings for all Clock tools. From Clock, tap More options > Settings. Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate. Customization Service: Sign in to your Samsung account to customize personal content in supported apps. About Clock:View the current software version and check for updates. 88 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. From Apps, tap Contacts >

Create contact. Devices and software are constantly evolving the illustrations you see here are for reference only. 89 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Edit a contact 2. Tap Edit. 4. Tap Save. When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contacts list of information. 1. From Contacts, tap a contact. 3. Tap any of the fields to add, change, or delete information. Call or message a contact You can quickly call or message a contact using their default phone number. 1. From Contacts, tap a contact. 2. Tap Voice call or Send message. Favorites When you mark contacts as favorites, they are easily accessible from other apps. 1. From Contacts, tap a contact. 2. Tap Add to Favorites to mark the contact as a favorite. To remove the contact from Favorites, tap Remove from Favorites. Share a contact Share a contact with others by using various sharing methods and services. 1. From Contacts, tap a contact. 2. Tap Share. 3. Tap either File or Text. 4. Choose a sharing method and follow the prompts. TIPWhen viewing a contact, tap with friends or family. The QR code automatically updates when you change the contact information fields. QR code to quickly share the information 90 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Direct share the feature. Groups Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. From Settings, tap Advanced features > Direct share, and tap to enable You can use groups to organize your contacts. Create a group Create your own contact groups. 1. From Contacts, tap Open drawer > Groups. 2. Tap Create group, and then tap fields to enter information about the group:

Group name: Enter a name for the new group. Group ringtone: Customize the sounds for thegroup. Add member: Select contacts to add to the new group, and then tap Done. 3. Tap Save. Add or remove group contacts Add more contacts to a group, or remove contacts. From Contacts, tap Open drawer > Groups, and then tap a group. To remove a contact, touch and hold a contact to select it, and then tap Remove. To add a contact, tap Edit > Add member, and then tap the contacts you want to add. When finished, tap Done > Save. Send a message to a group Send a text message to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send message. 91 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done. Only group members that have an email address in their records are displayed. 4. Choose an email account and follow the prompts. Delete a group Delete a group you have created. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Delete. To only delete the group, tap Group only. To delete the group and the contacts in the group, tap Group and members. Manage contacts You can import or export contacts, as well as link multiple contacts into one contact entry. Import contacts Import contacts to your device as vCard files (VCF). 1. From Contacts, tap Open drawer > Manage contacts. 2. Tap Import or export contacts. 3. Tap Import and follow the prompts. 92 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Export contacts Export contacts from your device as vCard files (VCF). 1. From Contacts tap Open drawer > Managecontacts. 2. Tap Import or export contacts. 3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact. 1. From Contacts, tap the contact to select it. 2. Tap More options > Link to another contact. 3. Tap contacts to choose them. 4. Tap Link. To unlink contacts:

1. From Contacts, tap the contact to select it. 2. Tap More options > Add/remove linked contacts. 3. Tap Unlink beside contacts to unlink them from the main contact. Delete contacts Delete a single contact or multiple contacts. 1. From Contacts, touch and hold a contact to selectit. You can also tap other contacts to select them for deletion. 2. Tap Delete, and confirm when prompted. 93 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. From Apps, tap Internet. TIPVisit samsung.com/us/support/owners/app/samsung-internet for more information. Devices and software are constantly evolving the illustrations you see here are for reference only. 94 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Browser tabs Bookmarks Use tabs to view multiple web pages at the same time. From Internet, tap Tabs > New tab. To close a tab, tap Tabs >

Close tab. Open a Bookmark Quickly launch a web page from the Bookmarks page. 1. From Internet, tap Bookmarks. 2. Tap a bookmark entry. Save a web page The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Saving a web page stores its content on your device so that you can access it offline. From Internet, tap Tools > Add page to > Saved pages. NOTETo view saved web pages, tap Tools > Saved pages. View history To view a list of recently visited web pages:

From Internet, tap Tools > History. TIPTo clear your browsing history, tap More options > Clear history. Share pages Web pages can be shared with your contacts. From Internet, tap Tools > Share, and follow the prompts. 95 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1. From Internet, tap Tabs > Turn on Secret mode. Tap any of the following features for additional protection:

Smart anti-tracking Ask sites not to track me Lock Secret mode 2. Tap Start to begin browsing in Secret mode. To turn off Secret mode:

From Internet, tap Tabs > Turn off Secret mode. Internet settings Modify settings associated with using the Internetapp. From Internet, tap Tools > Settings. 96 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. From Apps, tap Messages >

Compose new message. Message search To quickly locate a message, use the search feature. 1. From Messages, tap Search. 2. Enter keywords in the Search field, and then tap Search on the keyboard. Devices and software are constantly evolving the illustrations you see here are for reference only. 97 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message. 1. From Messages, tap More options > Settings. 2. Tap Emergency alert settings to customize notifications for emergency alerts. Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation. 1. From Settings, tap Advanced features > Send SOS messages, and then tap To choose the number of times to press the Side key to send an SOSmessage, To choose a contact to automatically call after you send an SOS message, tap To include a picture from your front and rear cameras, tap Attachpictures. To include a five-second audio recording in your SOS message, tap Attach To add recipients by creating new contacts or selecting from Contacts, tap to enable this feature. tap either 3 times or 4 times. Auto call someone. audio recording. Send messages to. 2. Press the Side key quickly three or four times to send an SOS message. 98 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Message settings Configure the settings for text and multimedia messages. From Messages, tap More options > Settings. 99 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps MyFiles View and manage files stored on your device, including images, videos, music, and sound clips. You can also access and manage files saved to your cloud accounts and SD card, if supported. From Apps, tap Samsung folder >

My Files. Devices and software are constantly evolving the illustrations you see here are for reference only. 100 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps File groups Files stored in the device are organized into the following groups:

Recent files: View recently accessed files. This option is displayed if one or more files have been accessed recently. Categories: View your files based on the file type. Storage: View files saved on your device, optional SDcard, and cloud accounts. Cloud accounts vary depending on the services you sign into. Analyze storage:See whats taking up space in your storage. My Files options Use My Files options to search, edit, clear file history, and more. From My Files, thefollowing options are available:

Search: Search for a file or folder. More options:

Clear Recent files list: Remove the list of recently accessed files. This option is only available after a file has been opened through My Files. Analyze storage:See whats taking up space in your storage. Trash:Choose to restore or permanently remove files that you delete. Settings: View settings for the app. Contact us: Get connected with Samsung Members. 101 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. From Apps, tap Phone. Devices and software are constantly evolving the illustrations you see here are for reference only. 102 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Calls Make a call The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Use your phone to make and answer calls from a Home screen. From Phone, enter a number on the keypad and tap Call. Tap Keypad if the keypad is not displayed. Enable swipe to call Swipe a contact or number to the right to make a call. 1. From Settings, tap or send messages. 2. Tap to enable this feature. Make a call from Recents All incoming, outgoing, and missed calls are recorded in the Call log. 1. From Phone, tap Recents to display a list of recent calls. 2. Tap a contact, and then tap Call. Advanced features > Motions and gestures > Swipetocall Make a call from Contacts Call a contact from the Contacts app. From contact. Answer a call Contacts, swipe your finger across a contact to the right to call the When a call is received, the phone rings and the callers phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call screen, drag Answer to the right to answer the call. TIPOn the incoming call pop-up screen, tap Answer to answer the call. 103 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail. TIPOn the incoming pop-up screen, tap to your voicemail. Decline to reject the call and send it Decline with a message You can choose to decline an incoming call with a text message response. On the incoming call screen, drag Send message upward and select a message. TIPOn the incoming call pop-up screen, tap Sendmessage and select a message. End a call Tap Actions while on a call End call when you are ready to end your call. You can adjust call volume, switch to a headset or speaker, and even multitask while on a call. Press the Volume keys to increase or decrease the volume. Switch to headset or speaker Listen to the call using the speaker or through a Bluetooth headset (not included). Tap Speaker to hear the caller using the speaker or tap Bluetooth to hear the caller using a Bluetooth headset. 104 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Multitask To return to the call screen:

To end a call while multitasking:

End call. Call pop-up settings If you exit the call screen to use another app, your active call is indicated in the Status bar. Drag the Status bar down to display the Notification panel and tap the call. Drag the Status bar down to display the Notification panel, and then tap When calls are received while using other apps, they can be displayed as pop-ups. From Phone, tap More options > Settings > Call display while using apps. The following options are available:

Full screen:Display an incoming call in the full screen Phone app. Pop-up: Display an incoming call as a pop-up at the top of the screen. Mini pop-up: Display an incoming call as a smaller pop-up. Keep calls in pop-up:Enable this option to keep calls in the pop-up after they are answered. Places Explore nearby business and venues to get contact information and directions. 1. From Phone, tap Places. 2. Tap a category to search nearby. 3. Tap a location to view contact information and directions. NOTE Location services must be enabled to use this feature. 105 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Manage calls Call log Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. The numbers of the calls you have dialed, received, or missed are stored in the Call log. From Phone, tap Recents. A list of recent calls is displayed. Ifthe caller is in your Contacts list, the callers name is displayed. Save a contact from a recent call Use recent call information to create a contact or update your Contacts list. 1. From Phone, tap Recents. 2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts. 3. Tap Create new contact or Update existing contact. Delete call records To delete Call log entries:

1. From Phone, tap Recents. 3. Tap Delete. Block a number 2. Touch and hold the call you want to delete from the Call log. By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and messages are not received. 1. From Phone, tap Recents. 2. Tap the caller you want to add to the Block list. 3. Tap Details >

Block, and confirm when prompted. TIPYou can also modify your Block list in Settings. From Phone, tap More options> Settings > Block numbers. 106 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad >

More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2. Tap an unassigned number. Tap Menu to select a different Speed dial number than the next one in sequence. Number 1 is reserved for Voicemail. 3. Type in a name or number, or tap Add from Contacts to assign a contact to the number. The selected contact is displayed in the Speed dial number box. Make a call with Speed dial You can make a call using Speed dial. From Phone, touch and hold the Speed dial number. If the Speed dial number is more than one digit long, enter the first digits, and then hold the last digit. Remove a Speed dial number You can remove an assigned Speed dial number. 1. From Phone, tap More options > Speed dial numbers. 2. Tap Delete by the contact you want to remove from Speed dial. Voicemail Use your phones voicemail feature. For information on setting up voicemail, see Set up voicemail. 1. From Phone, touch and hold the 1 key. 2. Follow the voice prompts from the voicemail center. 107 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Emergency calls and tap Call. features. You can dial the emergency telephone number in your region regardless of the phones service status. If your phone is not activated, you can only make an emergency call. 1. From Phone, enter the emergency telephone number (911 in North America) 2. Complete your call. During this type of call, you have access to most in-call TIP The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller. The rest of the phone remains secured. Phone settings These settings allow you to modify settings associated with the Phone app. From Phone, tap More options > Settings. Optional calling services If available with your service plan, the following calling services are supported. Place a multi-party call If your service plan supports this feature, you can make another call while a call is in progress. 1. From the active call, tap Add call to dial the second call. 2. Dial the new number and tap Call. When the call is answered:

Tap Merge to hear both callers at once (multi-conferencing). 108 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Video calls To make Video calls:

Tap Phone, enter a number, and then tap Duo call. NOTENot all devices support video calling. Thereceiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network. 1. From Settings, tap Connections > Wi-Fi calling. 2. Tap to enable this feature. 3. Follow the prompts to set up and configure Wi-Fi calling. TTY mode A teletypewriter (TTY) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities to communicate by telephone. 1. From Phone, tap More options > Settings. 2. Tap Other call settings > TTY mode. 3. Tap TTY Off, TTYFull, TTYHCO, or TTY VCO. Samsung Health Use Samsung Health to plan, track various aspects of daily life contributing to well-being such as physical activity, diet, and sleep. For more information, visit samsung.com/us/support/owners/app/samsung-health. From Apps, tap Samsung folder >

Samsung Health. NOTEThe information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. 109 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps The accuracy of the information and data provided by this device and its related software, may be affected by factors such as environmental conditions, specific activity performed while using/wearing the device, settings of the device, user configuration/user-provided information, and other end-user interactions. Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions:

Heart disease; Asthma or lung disease; Diabetes, or liver or kidney disease; and Arthritis. bed;

Before beginning your exercise regimen check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as:

Pain or discomfort in your chest, neck, jaw, or arms during physical activity;

Dizziness or loss of consciousness;

Shortness of breath with mild exertion or at rest, or when lying down or going to Ankle swelling, especially at night;

A heart murmur or a rapid or pronounced heartbeat;

Muscle pain when walking upstairs or up a hill that goes away when you rest. It is recommended that before engaging in an exercise routine, you consult with your doctor or medical practitioner. If you are unsure of your health status, have several health problems, or are pregnant, you should speak with your doctor before starting a new exercise program. 110 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. From Apps, tap Samsung Notes >

Add. Devices and software are constantly evolving the illustrations you see here are for reference only. 111 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Voice recordings Create annotated voice recordings perfect for lectures or meetings. Take notes while recording audio. Playback is synced to scroll to the corresponding text. 1. From Samsung Notes, tap Add. 2. Tap Insert > Voice recordings. 3. Use the text options to create content while audio is being recorded. Edit notes Make edits to notes you create. 1. From Samsung Notes, tap a note to view it. 2. Tap Edit and make changes. 3. Tap More options for the following:

Share: Choose a file type, and share the note. Save as file: Choose to save the note as a Samsung Note, PDF, Microsoft Word, Microsoft PowerPoint, image, or text file. Sort pages: Add, copy, cut, and delete pages. Page template: Apply a template to some or all pages. Background color: Apply a color to the page. Add to favorites/Remove from favorites: These notes are saved to a favorites folder in the notes menu. Add tags/Edit tags: Use tags to easily search your notes. 4. When you are finished, tap Back. 112 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Notes options You can edit, sort, or manage notes. From Samsung Notes, the following options are available:

Import PDFs: Open a PDF in Samsung Notes. Search: Search for a keyword. More options:

Edit: Select notes to share, delete, lock, or move. Sort: Change the way notes are organized. View: Switch between Grid, List, or Simple list. Notes menu You can view your notes by category. From Samsung Notes, tap Navigation drawer for the following options:

Settings: View settings for the Samsung Notes app. All notes: View all notes. Frequently used: Quick access to commonly used notes. Shared notebooks:View notebooks shared with your contacts through your Samsung account. Trash: View deleted notes for up to 15 days. Folders: View notes by groups. Manage folders:Add, remove, and organize groups. Samsung Pay Samsung Pay lets you make payments with your device. It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is required. For support, visit samsung.com/us/support/owners/app/samsung-pay. From Apps, tap Samsung folder >

Samsung Pay, and tap Get started and follow the prompts. 113 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps NOTEFor added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices. Use Samsung Pay Use Samsung Pay by opening the app and holding your device over the store's card reader. 1. From Apps, tap Samsung folder >

Samsung Pay, select a card to pay with and authorize payments by scanning your finger or by entering your Samsung Pay PIN. 2. Hold your phone over the stores card reader. When your payment is complete, a receipt is sent to your registered email. NOTEMake sure the NFC feature is enabled on your device. For more information, see NFC and payment. Quick access Use Quick access to open Samsung Pay from the LockScreen, Home screen, or Always On Display. 1. From Apps, tap Samsung folder >

Samsung Pay, tap Menu > Settings > Use 2. Tap to enable Quick access on each screen. Favorite Cards. To use Quick access:

1. From any screen, swipe up from the bottom of the screen. Your payment card and Quick access are displayed. 2. Drag the card down to close Quick access. 114 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Use gift cards with Samsung Pay Purchase, send, and redeem gift cards from an expanding selection of your favorite retailers. To view the list of supported banks and gift card merchants, visit samsung.com/us/samsung-pay/compatible-cards/#bank. Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent. If your device is ever lost, you can use the Find My Mobile function to remotely wipe your data for even more protection. For more information, see Find My Mobile. 115 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Google apps Enjoy these apps from Google. Chrome| Drive| Duo| Gmail| Google| Maps| Photos| Play Movies & TV| Play Store|

YouTube| YT Music Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Open, view, rename, and share files saved to your Google Drive cloudaccount. Visit support.google.com/drive to learn more. Visit support.google.com/duo to learn more. Send and receive email with Googles web-based email service. Visit support.google.com/mail to learn more. Find online content with tools that learn what interests you. Turn on your personalized feed to receive customized content. Visit support.google.com/websearch to learn more. 116 Chrome Drive Duo Make video calls. Gmail Google By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Maps Photos Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more. Store and back up your photos and videos automatically to your Google Account with Google Photos. Visit support.google.com/photos to learn more. Play Movies & TV Watch movies and TV shows purchased from Google Play. You can also view videos saved on your device. Visit play.google.com/store/movies to learn more. Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store. Visit support.google.com/play to learn more. Play Store YouTube YT Music Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. Stream and browse playlists, albums, and artists from YouTube Music. 117 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps Microsoft apps Enjoy these apps from Microsoft. Outlook| LinkedIn| Office | OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account. Visit support.office.com/en-us/article/outlook-for-ios-and-android-help-

cd84214e-a5ac-4e95-9ea3-e07f78d0cde6 to learn more. From Apps, tap Microsoft folder >

Outlook. Devices and software are constantly evolving the illustrations you see here are for reference only. 118 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Apps LinkedIn Office OneDrive Connect and network with other professionals around the world. Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft Office mobile app. Store and share photos, videos, documents, and more in your free online OneDrive accountaccessible from your personal computer, tablet, or phone. 119 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 120 Asset will be updated when availableBy accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap Settings. From Apps, tap Settings. Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1. From Settings, tap Search, and enter keywords. 2. Tap an entry to go to that setting. Connections Manage connections between your device and a variety of networks and other devices. Wi-Fi| Bluetooth| NFC and payment| Airplane mode| Data usage| Mobile hotspot|

Tethering| Nearby device scanning| Connect to a printer| Virtual Private Networks|

Private DNS| Ethernet Wi-Fi You can connect your device to a Wi-Fi network to access the Internet without using your mobile data. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi and scan for available networks. 2. Tap a network, and enter a password if required. 121 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1. From Settings, tap 2. Tap 3. Enter information about the Wi-Fi network:

Add network at the bottom of the list. Connections > Wi-Fi, and then tap to turn on Wi-Fi. Network name: Type the exact name of the network. Security: Select a security option from the list, and enter the password if required. Auto reconnect: Choose this option if you want to automatically reconnect to this network whenever you are in range. Advanced: Add any advanced options, such as IP and Proxy settings. 4. Tap Save. Advanced Wi-Fi settings You can configure connections to various types of Wi-Fi networks and hotspots, manage saved networks and look up your device's network addresses. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi. 2. Tap More options > Advanced. Switch to mobile data: When enabled, your device will switch to mobile data whenever the Wi-Fi connection is unstable. When the Wi-Fi signal is strong, it switches back to Wi-Fi. Turn on Wi-Fi automatically: Turn on Wi-Fi in frequently-used locations. Detect suspicious networks: Get notified when suspicious activity is detected on the current Wi-Fi network. Show network quality info: Display network information (such as speed and stability) in the list of available Wi-Fi networks. Wi-Fi power saving mode: Enable Wi-Fi traffic analysis to reduce battery usage. 122 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings detected. off. Hotspot2.0. Network notification: Receive notifications when open networks in range are Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks. Wi-Fi control history: View apps that have recently turned your Wi-Fi on or Hotspot 2.0: Connect automatically to Wi-Fi networks that support Install network certificates: Install authentication certificates. MAC address: View your devices MAC address, which is required when connecting to some secured networks (not configurable). IP address: View your devices IP address (notconfigurable). Wi-FiDirect Wi-FiDirect uses Wi-Fi to share data between devices. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi. 2. Tap More options > Wi-FiDirect. 3. Tap a device, and then follow the prompts to connect. TIPWhen sharing a file, tap Wi-Fi Direct to use this feature. Disconnect from Wi-Fi Direct Disconnect your device from a Wi-FiDirect device. From Settings, tap Connections > Wi-Fi >

More options > Wi-FiDirect. Tap a device to disconnect it. 123 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is created, the devices remember each other and can exchange information without having to enter the passkey again. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap a device and follow the prompts to connect. TIPWhen sharing a file, tap Bluetooth to use this feature. Rename a paired device You can rename a paired device to make it easier to recognize. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap Settings next to the device name, and then tap Rename. 3. Enter a new name, and tap Rename. Unpair from a Bluetooth device When you unpair from a Bluetooth device, the two devices no longer recognize each other and you will need to pair with the device again in order to connect to it. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap Settings next to the device, and then tap Unpair. 124 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Advanced options Additional Bluetooth features are available in the Advanced menu. 1. From Settings, tap Connections > Bluetooth. 2. Tap More options > Advanced for the following options:

l Music Share: Let friends play music on your Bluetooth speaker or headphones. l Ringtone sync: Use the ringtone set on your device when you receive calls through a connected Bluetooth device. l Bluetooth control history: View apps that have used Bluetooth recently. Dual audio You can play audio from your device to two connected Bluetooth audio devices. 1. Connect Bluetooth audio devices to your device. 2. From the Notification panel, tap Media. 3. Under Audio output, tap next to each audio device to play audio to them (up to two devices). NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network. This technology is used by Android Beam and certain payment apps. The device that you are transferring to needs to support NFC, and it needs to be within four centimeters of your device. From Settings, tap turn on this feature. Connections > NFC and payment, and then tap to 125 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Android Beam Use Android Beam to share photos, contacts, or other data between NFC-enabled devices. 1. From Settings, tap Connections > NFC and payment, and then tap to turn on NFC. 2. Tap Android Beam, and then tap to turn on this feature. TIPWhen sharing a file, tap Android Beam to use this feature. Tap and pay Use an NFC payment app to make payments by touching your device to a compatible credit card reader. 1. From Settings, tap Connections > NFC and payment, and then tap to 2. Tap Tap and pay > Payment to see the default payment app. Touse another payment app when it is open instead of the default app, tap Tap and pay with open apps. To set another payment app as the default, tap Others, and then tap the app turn on NFC. you prefer. TIPNFC technology is used with how easy and secure it is to use your device to make payments. Samsung Pay. Turn on this feature to see Airplane mode Airplane mode turns off all network connections including calling, texting, mobile data, Wi-Fi, and Bluetooth. While Airplane mode is enabled, you can turn on Wi-Fi and Bluetooth in Settings or from the Quick settings panel. From Settings, tap enable this feature. Connections > Airplane mode, and then tap to 126 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Data usage Check your current mobile and Wi-Fi data usage. You can also customize warnings and limits. From Settings, tap Connections > Data usage. Monitor Wi-Fi data You can restrict Wi-Fi data access by customizing usage limits and networks. 1. From Settings, tap Connections > Data usage. 2. Tap Wi-Fi data usage to view data usage over Wi-Fi connections over a period of time. You can view total usage as well as usage by app. Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices. 1. From Settings, tap Mobilehotspot. 2. Tap to turn on Mobile hotspot. Connections > Mobile hotspot and tethering>

3. On the devices you want to connect, activate Wi-Fi and select your devices Mobile hotspot. Enter the Mobile hotspot password to connect. To view a list of devices that are connected to your Mobile hotspot, tap Connected devices. TIPTap hotspot by scanning a QR code instead of entering a password. Connect by QR code to connect another device to your Mobile Change the Mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember. 1. From Settings, tap Mobilehotspot. Connections > Mobile hotspot and tethering >

2. Tap the password, enter a new password, and then tap Save. 127 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings. 1. From Settings, tap Mobilehotspot. Connections > Mobile hotspot and tethering >

2. Tap More options > Configure mobile hotspot for the following settings:

Network name: View and change the name of your Mobile hotspot. Hide my device: Prevent your Mobile hotspot from being discoverable by Security: Choose the security level for your Mobile hotspot. Password: If you choose a security level that uses a password, you can view or Power saving mode: Reduce battery usage by analyzing hotspot traffic. Protected management frames: Enable this feature for additional privacy other devices. change it. protections. Timeout settings You can set the Mobile hotspot to automatically turn off when there are no connected devices. 1. From Settings, tap Mobilehotspot. Connections > Mobile hotspot and tethering>

2. Tap More options > Timeout settings, and then select an interval. TIPThis feature can help you manage your data usage. Wi-Fi sharing Turn on Wi-Fi sharing to quickly share your Wi-Fi network with other devices. 1. From Settings, tap Mobilehotspot. Connections > Mobile hotspot and tethering>

2. Tap More options > Wi-Fi sharing to turn on this feature. TIPUse this feature to share your Wi-Fi network without giving out your Wi-Fi password. 128 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Band Select one of the available band options. 1. From Settings, tap Mobile hotspot. 2. Tap Band, and tap an option. Auto hotspot Connections > Mobile hotspot and tethering >

Share your hotspot connection automatically with other devices signed in to your Samsung account. 1. From Settings, tap Mobile hotspot. Connections > Mobile hotspot and tethering >

2. Tap Auto hotspot, and tap to enable the feature. Tethering You can use tethering to share your devices Internet connection with another device. 1. From Settings, tap Connections > Mobile hotspot and tethering. 2. Tap an option:

Bluetooth. USB tethering. Tap Bluetooth tethering to share your devices Internet connection using Connect the computer to the device using a USBcable, and then tap Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to. 1. From Settings, tap Connections > More connection settings > Nearby device scanning. 2. Tap to turn on the feature. 129 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Connect to a printer Connect your device to a printer on the same Wi-Fi network to easily print documents and images from your device. 1. From Settings, tap Connections > More connection settings > Printing. 2. Tap Default print service, and then tap More options > Add printer. If your printer requires a plugin, tap Download plugin and follow the prompts to add a print service. NOTENot all apps support printing. Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap More options > Add VPN profile. 3. Enter the VPN network information provided by your network administrator, and tap Save. Manage a VPN Use the VPN settings menu to edit or delete a VPN connection. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap Settings next to a VPN. 3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to aVPN Once you have set up a VPN, connecting to and disconnecting from a VPN is easy. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap a VPN, enter your log in information, and tap Connect. l To disconnect, tap the VPN, and then tap Disconnect. 130 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Private DNS You can configure your device to connect to a private DNShost. 1. From Settings, tap Connections > More connection settings > Private DNS. 2. Tap one of the available options to configure a private DNS connection. 3. Tap Save. Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network. 1. Connect an Ethernet cable to your device. 2. From Settings, tap follow the prompts. Connections > More connection settings > Ethernet, and TIP You need an adapter (not included) to connect an Ethernet cable to your device. 131 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode| Vibrations| Volume| Ringtone| Notification sound |System sound theme|

System sounds and vibration| Dolby Atmos| Equalizer| Headset audio options| Adapt sound| Separate app sound Sound mode You can change the sound mode on your device without using the volume keys. From Settings, tap Sounds and vibration, and then choose a mode:

Sound: Use the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. Vibrate while ringing:Set your device to vibrate in addition to ringing when you receive a call. Vibrate: Use vibration only for notifications andalerts. Mute: Set your device to make no sounds. Temporary mute: Set a time limit for muting the device. TIPUse the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels. Easy mute Quickly mute sounds by covering the screen or turning the device over. From Settings, tap Advanced features> Motions and gestures >Easy mute, and tap to enable. 132 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Vibrations You can control how and when your device vibrates. 1. From Settings, tap Sounds and vibration. 2. Tap options to customize:

Vibrationpattern: Choose from preset vibration patterns. Vibrationintensity: Set vibration intensity levels for calls, notifications, and touch interactions by dragging the sliders. Volume Set the volume level for call ringtones, notifications, media, and system sounds. From Settings, tap each sound type. Sounds and vibration > Volume, and drag the sliders for TIP You can also use the Volume keys to adjust the volume. When pressed, a pop-up menu shows the volume level and current sound type. You can tap the menu to expand it, and then adjust the volume of the other sound types by dragging their sliders. Use Volume keys for media Set the default action of the Volume keys to control the media sound volume rather than whichever sound type is in use. 1. From Settings, tap Sounds and vibration > Volume. 2. Tap Use Volume keys for media to enable this feature. 133 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Media volume limit Limit the maximum output of the devices volume while using Bluetooth speakers or headphones (notincluded). 1. From Settings, tap Sounds and vibration > Volume. 2. Tap More options > Media volume limit. 3. Tap to enable this feature. l To set the maximum output volume, drag the Custom volume limit slider. l To require a PIN to make changes to the volume setting, tap Set volume limitPIN. Notification sound Choose a preset sound for all notification alerts. 1. From Settings, tap Sounds and vibration > Notification sound. 2. Tap a sound to hear a preview and select it. TIPYou can also customize notifications sounds to be unique for each app using the App settings menu. System sound theme Choose a sound theme to use for touch interactions, charging, changing the sound mode, and Samsung Keyboard, and more. From Settings, tap available option. Sounds and vibration > System sound and choose an 134 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings System sounds and vibration Customize your device's sounds and vibrations for actions like tapping the screen and charging the device. From Settings, tap Sounds and vibration > System sound/vibration control for the following options:

Sound selections. Touch interactions: Play tones when you touch or tap the screen to make Screen lock/unlock: Play a sound when you lock or unlock the screen. Emergency tone: Set the emergency tone to alert, vibrate, or silent. Charging: Play a sound when a charger is connected. Dialing keypad: Play a tone when dialing numbers on the Phone keypad. Samsung keyboard: Play a sound when typing with the Samsung keyboard. Vibration Touch interactions:Vibrate when you tap navigation buttons or touch and hold items on the screen. Dialing keypad: Vibrate when dialing numbers on the Phone keypad. Navigation gestures: Vibrate when using gestures. Samsung keyboard: Vibrate when typing with the Samsung keyboard. Camera feedback: Vibrate when taking pictures, zooming, changing shooting modes, and more. Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. This feature may only be available with a headset connected. Sounds and vibration > Sound qualityand effects for the From Settings, tap following options:

you. Dolby Atmos: Experience breakthrough audio that flows above and around Dolby Atmos for gaming:Apply Dolby Atmos optimized for gaming. 135 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings. 1. From Settings, tap Sounds and vibration > Sound qualityand effects. 2. Tap Equalizer to choose a music genre. Headset audio options Enhance the sound resolution of music and videos for a clearer listening experience. These features are only available with a headset connected. From Settings, tap Sounds and vibration > Sound qualityand effects, and tap an option to turn it on:

Adapt sound Customize the sound for each ear and enhance your listening experience. 1. From Settings, tap Sounds and vibration > Sound qualityand effects >

Adaptsound. 2. Tap the sound profile that fits you best, and tap Settings to customize. TIPTap Personalize your sound to take a hearing test and let your device identify the best sound for you. Separate app sound You can choose to have an app play only media sound on a Bluetooth speaker or headset separate from the other sounds (like notifications). Connect to a Bluetooth device to make this option available in the Audio device menu. 1. From Settings, tap Sounds and vibration > Separate app sound. 2. Tap Turn on now to enable Separate app sound, and then set the following options:

played on. App: Choose an app to play its sound on a separate audio device. Audio device: Choose the audio device that you want the apps sound to be 136 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications| Block app notifications | Smart alert| Smart pop-up view Manage notifications You can configure notifications from apps and services. From Settings, tap Notifications. Suggest actions and replies: Get applicable suggestions for actions to notifications and replies to messages. Swipe left or right for snooze: Get an option to snooze a notification for a later time. App icon badges: Identify which apps have active notifications with badges that appear on their icons. Tap to choose whether or not badges indicate the number of unread notifications. Status bar: Modify how many notifications appear on the Status bar. Do not disturb: Block sounds and notifications while this mode is turned on. Specify exceptions for people, apps, and alarms. Block app notifications You can change or block notifications for each app. Options vary by app. 1. From Settings, tap Notifications > See all. 2. Tap an app for the following options:

Show notifications: Disable to block notifications from this app. Categories: Configure notification options that are specific to this app. App icon badges: Show a badge on the icon when there are notifications. 137 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up. From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable. Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view. From Settings, tap Advanced features >Smartpop-up view, and tap to Settings enable. Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Dark mode| Screen brightness| Motion smoothness| Blue light filter|Screen mode| Font size and style| Screen zoom| Screen resolution| Full screen apps| Screen timeout|

Accidental touch protection| Touch sensitivity| Show charging information| Screen saver|

Reduce animations| Lift to wake| Double tap to wake| Smart stay| One-handed mode Screen brightness Adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness:

Drag the Brightness slider to set a custom brightness level. Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. TIP You can also adjust screen brightness from the Quick settings panel. 138 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Motion smoothness Get smoother scrolling and more realistic animations by increasing the screens refresh rate (Galaxy Note20 Ultra 5G only). 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Blue light filter The Blue light filter may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off. From Settings, tap following options:

Display > Blue light filter, and then choose one of the Drag the Opacity slider to set the opacity of the filter. Tap Turn on now to enable this feature. Tap Turn on as scheduled to set a schedule for when Blue light filter should be enabled. You can choose Sunset to sunrise or Custom schedule. Dark mode Dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. From Settings, tap Display for the following options:

l Light: Apply a light color theme to your device (default). l Dark: Apply a dark color theme to your device. l Dark mode settings: Customize when and where Dark mode is applied. Turn on as scheduled: Configure Dark mode for either Sunset to sunrise or Custom schedule. active. Apply to wallpaper:Apply Dark mode settings to the wallpaper when it is Adaptive color filter: Turn on Blue light filter automatically between sunset and sunrise to reduce eye strain. 139 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Screen mode Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to set a different screen mode. Font size and style You can change the font size and style to customize your device. From Settings, tap Display > Font size and style for the following options:

Tap Font style to choose a different font. Tap a font to select it, or tap Download fonts to add fonts from Galaxy Store. Tap Bold font to make all fonts appear with bold weight. Drag the Font size slider to adjust the size oftext. Screen zoom Adjust the zoom level to make content easier to see. 1. From Settings, tap Display > Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality (Galaxy Note20 Ultra 5G only). 1. From Settings, tap Display > Screen resolution. 2. Tap your preferred resolution, and then tap Apply. NOTESome apps may not support higher or lower screen resolution settings and may close when you change the resolution. 140 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Full screen apps You can choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature. 141 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Screen off settings You can customize when the screen turns off. 1. From Settings, tap Display. 2. Tap an option to customize:

Screen timeout: Turn the screen off after a set amount of time. Screen saver: Display colors or images after the screen has turned off or while charging. NOTEThe prolonged display of non-moving images, excluding Always on Display, may result in degraded image quality or permanent afterimages. Make sure to turn off the screen when you are not using your device. Screen timeout You can set the screen to turn off after a set amount of time. From Settings, tap Display >Screen timeout, and tap a time limit to set it. NOTEProlonged display of non-moving images, excluding Always On Display, may result in permanent ghost-like afterimages or degraded image quality. Turn off the display screen when not in use. Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. From Settings, tap Display > Accidental touch protection to enable or disable the feature. Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors. From Settings, tap Display > Touchsensitivity to enable. 142 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Show charging information Battery level and estimated time until the device is fully charged can be displayed when the screen is off. From Settings, tap Display > Show charging information to enable. Screen saver You can display colors or photos when the screen turns off or while charging. 1. From Settings, tap Display > Screen saver. 2. Choose one of the following options:

None:Do not display a screen saver. Colors: Tap the selector to display a changing screen of colors. Photo table: Display pictures in a photo table. Photo frame: Display pictures in a photo frame. Photos: Display pictures from your Google Photos account. 3. Tap Preview for a demonstration of the selected Screen saver. TIPTap Settings next to a feature for additional options. Reduce animations Decrease certain motion effects, such as when opening apps. From Settings, tap Advanced features > Reduce animations to enable the feature. Lift to wake Turn on the screen by lifting the device. From Settings, tap Advanced features > Motions and gestures > Lift to wake to enable this feature. 143 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Double tap to wake Turn on the screen by double-tapping instead of using the Side key. From Settings, tap Advanced features > Motions and gestures > Double tap to wake to enable this feature. Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it. From Settings, tap Advanced features > Motions and gestures > Smartstay, and tap to enable the feature. One-handed mode You can change the screen layout to accommodate operating your device with one hand. 1. From Settings, tap Advanced features > One-handed mode. 2. Tap Use One-handed mode to enable the feature and select one of the following options:

Gesture: Swipe down in the center of the bottom edge of the screen. Button: Tap Home two times in quick succession to reduce the display size. 144 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Device maintenance View the status of your devices battery, storage, and memory. You can also automatically optimize your devices system resources. Quick optimization | Battery| Storage| Memory| Device security | Advanced options|

Language and input| Date and time| Troubleshooting Quick optimization The quick optimization feature improves device performance through the following actions:

Identifying apps that use excessive battery power and clearing unneeded items from memory. Deleting unnecessary files and closing apps running in the background. Scanning for malware. To use the quick optimization feature:

From Settings, tap Device care > Optimize now. Battery View how battery power is used for your various device activities. From Settings, tap Device care > Battery for options:

Battery usage: View power usage by app and service. Power mode: Select a power mode to extend battery life. App power management: Configure battery usage for apps that are used Wireless PowerShare: Enable wireless charging of supported devices with Charging: Enable the following options to support fast charging capabilities:

infrequently. your devices battery. Fast charging Super fast charging Fast wireless charging 145 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). From Settings, tap Device care > Storage. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting. This feature is only available on the Galaxy Note20 Ultra 5G. For more information, see Set up your device. Mount a memory card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1. From Settings, tap Device care > Storage >Advanced. 2. Under Portable storage, tap your SD card, and then tap Mount. Remove a memory card To prevent damage to information stored on the memory card, unmount the card before removing it from the device. 1. From Settings, tap Device care > Storage >Advanced. 2. Under Portable storage, tap your SD card, and then tap Unmount. 3. Remove your memory card from the device. Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files. 1. From Settings, tap Device care > Storage >Advanced. 2. Under Portable storage, tap your SD card, tap Format, and then follow the prompts. 146 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Memory Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. From Settings, tap Device care > Memory. The used and available memory are shown. Tap Clean now to free up as much memory as possible. Tap View more to view the full list of apps and services using memory. Tap to include or exclude these apps and services. Tap Apps not used recently to view apps and services that are included in this to include or exclude these apps and services. group. Tap Tap Apps to exclude from cleaning to choose apps to exclude from memory usage checks. Device security Enable and configure security services for your device. From Settings, tap Device care > Security for the following options:

Tap Scan phone to scan for security threats. Advanced options Other Device care features are available in the Advanced menu. From Settings, tap options are available:

Device care >

More options > Advanced. The following Notifications: Enable or disable notifications from Device care. Auto optimization: Automatically optimize the device daily. Time:Choose a time of day to optimize the device. Close apps to free up memory:Enable to free up memory by closing apps that are running in the background. Auto restart: Automatically restart the device on a custom schedule. Days:Choose one or more days to restart the device. Time:Choose a time of day to restart the device. 147 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Optimize settings: Save battery power by optimizing settings when the device is not in use. Reduce brightness: Change brightness settings. Screen timeout:Turn off the screen after 30 seconds of inactivity. Media volume:Limit playback volume to 46%. Language and input Configure your devices language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap General management > Language and input > Language. 2. Tap Add language, and select a language from the list. 3. Tap Set as default to change the device language. To switch to another language on the list, tap the desired language, and then tap Apply. Default keyboard You can select a default keyboard for your devices menus and keyboards. Additional keyboards can be downloaded from the Google Play store. 1. From Settings, tap General management > Language and input. 2. Tap On-screen keyboard > Default keyboard and choose a keyboard. Google Voice typing Speak rather than type your text entries using GoogleVoice typing. 1. From Settings, tap General management > Language and input. 2. Tap On-screen keyboard > Google Voice typing to customize settings. 148 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Manage on-screen keyboards Enable or disable on-screen keyboards. 1. From Settings, tap General management > Language and input. 2. Tap On-screen keyboard > Manage keyboards. 3. Tap each keyboard to enable or disable. Show keyboard button Show a button on the Navigation bar to quickly switch between keyboards. 1. From Settings, tap General management > Language and input >

On-screen keyboard. 2. Tap Show keyboard button to enable this feature. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately). 1. From Settings, tap General management > Language and input. 2. Tap Physical keyboard, and then choose an option:

Show on-screen keyboard: Show the on-screen keyboard while a physical keyboard is also being used. Keyboard shortcuts: Show explanations of the keyboard shortcuts on the Change language shortcut: Enable or disable language key shortcuts for your screen. physical keyboard. Autofill service Save time entering information using autofill services. 1. From Settings, tap General Management > Language and input. 2. Tap Autofill service to view your selected service. l Tap Settings to customize your service. l Tap Autofill service to change your default service. 149 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Text-to-speech Configure your Text-to-Speech (TTS) options. TTS is used for various accessibility features, such as Voice Assistant. From Settings, tap General management > Language and input >

Text-to-speech for options:

Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. Language: Set the default speech language. Speech rate: Set the speed at which the text is spoken. Pitch:Set the pitch of the speech. Play: Tap to play a short demonstration of speech synthesis. Reset: Reset the speech rate and pitch. Pointer speed Configure pointer speed for an optional mouse or trackpad (not included). 1. From Settings, tap General management > Language and input. 2. Under Pointer speed, drag the slider to the right to go faster or to the left to go slower. Primary mouse button You can define which mouse button that you favor as primary. 1. From Settings, tap General management > Language and input. 2. Tap Primary mouse button, and choose either Left or Right. 150 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. From Settings, tap General management > Date and time. Thefollowing options are available:

Automatic date and time: Receive date and time updates from your wireless network. When Automatic date and time is disabled, the following options are available:

Select time zone: Choose a new time zone. Set date: Enter the current date. Set time: Enter the current time. Use 24-hour format: Set the format for displaying time. Troubleshooting You can check for software updates and, if necessary, reset services on your device. Software update Check for and install available software updates for your device. From Settings, tap Software update for the following options:

Download and install:Check for software updates and install if any are available. Auto download over Wi-Fi: Automatically download software updates when the device is connected to a Wi-Fi network. Last update: View information about the installation of the current software. 151 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Reset Reset settings Reset device and network settings. You can also reset your device to its factory defaults. You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1. From Settings, tap General management > Reset > Reset settings. 2. Tap Reset settings, and confirm when prompted. Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings. 1. From Settings, tap General management > Reset > Reset network settings. 2. Tap Reset settings, and confirm when prompted. Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected. 1. From Settings, tap General management > Reset > Reset accessibility 2. Tap Reset settings, and confirm when prompted. settings. Auto restart Optimize your device by restarting it automatically at set times. Any unsaved data will be lost when the device restarts. 1. From Settings, tap General management > Reset > Auto restart. 2. Tap to activate Auto restart, and then set the following parameters:

Days: Select the day of the week to automatically restart your device. Time: Set the time of day to restart your device. 152 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected. When you sign in to a Google Account on your device, Factory Reset Protection (FRP) is activated. This protects your device in the event it is lost or stolen. If you reset your device to factory default settings with the FRP feature activated, you must enter the user name and password for a registered Google Account to regain access to the device. You will not be able to access the device without the correct credentials. NOTEIf you reset your Google Account password, it can take 24 hours for the password reset to sync with all devices registered to the account. Before resetting your device:

area. To reset your device:

1. Verify that the information you want to keep has transferred to your storage 2. Log in to your Google Account and confirm your user name and password. 1. From Settings, tap General management > Reset > Factory data reset. 2. Tap Reset and follow the prompts to perform the reset. 3. When the device restarts, follow the prompts to set up your device. Factory Reset Protection When you sign in to a Google Account on your device, Factory Reset Protection (FRP) is activated. FRP prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device. 153 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTIONBefore sending your device to Samsung or taking it to a Samsung-

authorized service center, remove your Google Account and then perform a factory data reset. For more information, visit samsung.com/us/support/frp. Enable Factory Reset Protection Adding a Google Account to your device automatically activates the FRP security feature. Disable Factory Reset Protection To disable FRP, remove all Google Accounts from the device. 1. From Settings, tap Accounts and backup > Accounts > [Google Account]. 2. Tap Remove account. Lock screen and security You can secure your device and protect your data by setting a screen lock. Screen lock types| Google Play Protect| Find My Mobile| Security update| Samsung Pass|

Secure Folder| Samsung Blockchain Keystore| Install unknown apps| Encrypt or decrypt SD card| View passwords| Device administration| Credential storage| Advanced security settings| Location| Permission manager| Send diagnostic data Screen lock types You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. NOTEBiometric locks are also available to protect access to your device and sensitive data on your device. For more information, see Biometric security. 154 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Set a secure screen lock It is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). This is necessary to set up and enable biometric locks. 1. From Settings, tap Lock screen > Screen lock type and tap a secure screen 2. Tap to enable showing notifications on the lock screen. The following lock (Pattern, PIN, or Password). options are available:

View style: Display notification details or hide them and show only an icon. Hide content: Do not show notifications in the Notification panel. Notifications to show:Choose which notifications to show on the Lock screen. Show on Always On Display: Display notifications on the Always on Display screen. 3. Tap Done when finished. 4. Configure the following screen lock options:

Smart Lock: Unlock your device automatically when trusted locations or other devices have been detected. Asecure screen lock is required for this feature. Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. Always On Display: Enable the Always On Display screen. For more information, see Always On Display. Clock and information You can configure features that appear on the Lock screen, like the clock and other useful information. From Settings, tap Lock screen for the following options:

Wallpaper services: Enable additional features such as guide page and Clock style: Set the type and color of the clock on the Lock screen and Dynamic Lock Screen. Always On Display screen. 155 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Contact information: Show your contact information, such as your phone Notifications: Select which notifications to display on the Lock screen and number or email address. Always On Display screen. Shortcuts: Select which app shortcuts to add to the Lock screen. About Lock screen: Update the Lockscreens software. Google Play Protect You can configure Google Play to regularly check your apps and device for security risks and threats. From Settings, tap Biometrics and security > Google Play Protect. Updates are checked for automatically. Find My Mobile You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile. For more information, visit samsung.com/us/support/owners/app/find-my-

mobile. Turn on Find My Mobile Before you can use the Find My Mobile feature, you must turn it on and customize the options. To access your device remotely, visit findmymobile.samsung.com. 1. From Settings, tap Biometrics and security > FindMy Mobile. 2. Tap to enable Find My Mobile and log in to your Samsung account. The following options are available:

Remote unlock: Allow Samsung to store your PIN, pattern, or password, allowing you to unlock and control your device remotely. Send last location: Allow your device to send its last location to the Find My Mobile server when the remaining battery charge falls below a certain level. 156 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Security update You can easily check the date of the last installed security software update and find out if newer updates are available. From Settings, tap Biometrics and security > Security update to see the latest security update installed and check if a newer update is available. Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. Visit samsung.com/us/support/owners/app/samsung-pass to learn more. 1. From Settings, tap Biometrics and security > Samsung Pass. 2. Sign in to your Samsung account and add your biometric data. Samsung Blockchain Keystore Manage your blockchain private key. 1. From Settings, tap Biometrics and security > Samsung Blockchain Keystore. 2. Follow the prompts to import or set up a new cryptocurrency wallet. Install unknown apps You can allow installation of unknown third-party apps from selected apps or sources. 1. From Settings, tap Biometrics and security > Install unknown apps. 2. Tap an app or source, and then tap Allow from this source. TIPInstalling unknown third-party apps could make your device and personal data more vulnerable to security risks. 157 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder. From Settings, tap Biometrics and security > Secure Folder and follow the prompts to secure content on your device. Encrypt or decrypt SD card You can encrypt your optional memory card (not included) to protect its data. This only allows the SD card information to be accessed from your device with a password. This feature is only available on the Galaxy Note20 Ultra 5G. 1. From Settings, tap Biometrics and security > Encrypt or decrypt SD card. 2. Tap Encrypt SD card and follow the prompts to encrypt all data on your memory card. card. NOTEPerforming a Factory data reset on your device prevents it from accessing an encrypted SD card. Before initiating a Factory data reset, make sure to decrypt the installed SD card first. Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device. You may want to decrypt the memory card if you plan to use it with another device or before performing a Factory data reset. 1. From Settings, tap Biometrics and security > Encrypt or decrypt SD card. 2. Tap Decrypt SD card and follow the prompts to decrypt all data on your memory View passwords You can have characters displayed briefly in password fields as you type them. From Settings, tap Biometrics and security > Other security settings >

Make passwords visible to turn on the feature. 158 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Device administration You can authorize security features and apps (like Find My Mobile) to have administrative access to your device. 1. From Settings, tap Device admin apps. Biometrics and security > Other security settings >

2. Tap an option to turn it on as a device administrator. Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. From Settings, tap following options:

Biometrics and security > Other security settings for the Storage type: Select a storage location for credential contents. View security certificates: Display certificates in your devices ROM and other certificates you have installed. User certificates: View user certificates that identify your device. Install from device storage: Install a new certificate from storage. Clear credentials: Erase credential contents from the device and reset the password. Advanced security settings You can use these options to configure advanced security settings to better protect your device. Biometrics and security > Other security settings for the From Settings, tap following options:

connected. Trust agents: Allow trusted devices to perform selected actions when This option is only displayed when a lock screen is turned on. For more information, see Set a secure screen lock. 159 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Pin windows: Pin an app on your device screen, which prevents access to other features of your device. Security policy updates: Keep your device secure by checking for security updates. Security update service You can set your device to automatically check for security updates. From Settings, tap Biometrics and security > Other security settings, and then tap Security policy updates to check for security updates. Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Location. 2. Tap to turn on Location services. TIPSome apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information. 1. From Settings, tap Location > App permissions. 2. Tap an app and select which of the following location permissions to grant it:

Allow all the time Allow only while using the app Deny 160 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Improve accuracy Enable other location scanning tools. 1. From Settings, tap Location > Improve accuracy. 2. Tap connection method to add or remove from location services:

Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off. Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off. Recent location requests View a list of apps that have requested your location. 1. From Settings, tap Location. 2. Tap to turn on Location services. 3. Tap an entry under Recent location requests to view the apps settings. Location services Location services store and use your devices most recent location data. Certain apps can use this data to improve your search results based on places that you have visited. 1. From Settings, tap Location. used. 2. Tap an entry under Location services to see how your location information is 161 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Permission manager Apps might access features of your device that you permit them to (like the camera, microphone, or location) when they are running in the background, not just when you are using the app. You can set your device to notify you when this happens. 1. From Settings, tap Privacy > Permission manager. 2. Tap a category, then tap an app to select which permissions you want to be notified about by tapping Allow or Deny. NOTEWhen using an app or service for the first time that wants to access certain features of your device, a dialog box asks if you want to permit such access. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Privacy > Send diagnostic data. 2. Read and accept the consent information to enable this feature. 162 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Samsung Cloud | Add an account| Account settings| Remove an account| Backup and restore| Google settings Samsung Cloud You can keep your data safe by backing up and restoring your device. You can also sync your data from multiple devices. For more information, visit samsung.com/us/support/owners/app/samsung-cloud. 1. From Settings, tap Accounts and backup > SamsungCloud. l If a Samsung account has not been added, the screens explain how to create 2. Once a Samsung account is configured, you canview and manage items stored in or sign in to your account. the SamsungCloud. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts. 1. From Settings, tap Accounts and backup > Accounts>

Add account. 2. Tap one of the account types. 3. Follow the prompts to enter your credentials and set up the account. l Tap Auto sync data to enable automatic updates to your accounts. 163 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Account settings Each account has its own custom settings. You can configure common settings for all accounts of the same type. Account settings and available features vary between account types. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap an account to configure that accounts sync settings. 3. Tap other available options for the account type. Remove an account You can remove accounts from your device. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap the account and then tap Remove account. Backup and restore You can configure your device to back up data to your personal accounts. Samsung account You can enable backup of your information to your Samsung account. From Settings, tap Accounts and backup > Backup and restore for options:

Back up data: Configure your Samsung account to back up your data. Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account. From Settings, tap Accounts and backup > Backupand restore for options:

Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers. Backup account: Select a Google Account to be used as your backup account. Automatic restore: Enable automatic restoration of settings from Google servers. 164 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings External storage transfer You can back up your data to an SDcard or a USBstorage device, or restore backup data using Smart Switch. For more information, see Transfer data from an old device. From Settings, tap storage transfer. Accounts and backup > Backup and restore > External Google settings You can configure your devices Google settings. Available options depend on your Google Account. From Settings, tap Google, and select an option to customize. Accessibility There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsungproducts, please contact us at accessibility@sea.samsung.com. Screen Reader| Visibility enhancements | Hearing enhancements| Interaction and dexterity| Advanced settings| Installed services | About Accessibility Screen Reader Use special controls and settings that let you navigate without needing to see the screen. From Settings, tap Accessibility > Screen reader and tap an option:

Voice assistant: Receive spoken feedback when using your device, such as what you touch, select, or activate. Tutorial: Lean how to use Voice assistant. Settings: Configure Voice assistant to better assist you. 165 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Visibility enhancements You can configure Accessibility features to assist with visual aspects of your device. Colors and clarity You can adjust the colors and contrast of text and other screen elements for easier viewing. From Settings, tap Accessibility > Visibility enhancements and tap an option:

High contrast theme: Adjust colors and screen fonts to increase the contrast for easier viewing. High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. Show button shapes: Show buttons with shaded backgrounds to make them stand out better against the wallpaper. Color inversion: Reverse the display of colors from white text on a black background to black text on a white background. Color adjustment: Adjust the color of the screen if you find it difficult to see Color lens: Adjust the screen colors if you have difficulty reading the text. Remove animations: Remove certain screen effects if you are sensitive to some colors. motion. 166 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Visibility enhancements and tap an option:

Magnifier window: Magnify content shown on the screen. Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. Large mouse/touchpad pointer: Use a large pointer for a connected mouse or touchpad (accessories not included). Font size and style: Configure screen fonts. Screen zoom: Configure the screen zoom level. Hearing enhancements You can configure Accessibility features to assist with audial aspects of the device. Sounds You can adjust audio quality when using hearing aids or earphones. From Settings, tap Accessibility > Hearing enhancements and tap an option:

Real time text: Activate real-time text (RTT) calling. Hearing aid support: Improve the sound quality to work better with hearing aids. Amplify ambient sound: Enable this feature and connect headphones to your device to amplify the sounds of conversations. Adapt sound:Customize the sound for each ear and enhance your listening Left/right sound balance: Use the slider to adjust the left and right balance experience. See Adapt sound. when listening to audio in stereo. Mono audio: Switch audio from stereo to mono when using one earphone. Mute all sounds: Turn off all notifications and audio for privacy. 167 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Text display You can convert speech to text and watch closed captions when viewing multimedia. From Settings, tap Accessibility > Hearing enhancements and tap an option:

Live transcribe: Use the microphone to record speech and convert it to text. Live caption:Automatically caption speech in media played on your device. Subtitle settings: Configure closed caption and subtitle services. Sound detectors: Receive alerts when the device detects a baby crying or a doorbell. Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device. Alternate input You can control your device using different kinds of inputs and controls. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Universal switch: Control your device with your customized switches. Assistant menu: Improve device accessibility for users with reduced dexterity. 168 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Answering and ending calls:

Read caller names aloud:Hear callers names read aloud when using Bluetooth or headsets (sold separately). Answer automatically: Answer calls after a set duration when using Bluetooth or headsets (not included). Press Volume up to answer: Answer calls by pressing the Volume up key. Press Side key to end calls: End calls by pressing the Side key. Interaction control: Customize areas of screen interactions, hardkeys, and the keyboard. Touch settings You can adjust your screen to be less sensitive to taps and touches. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Touch and hold delay: Select a time interval for this action. Tap duration: Set how long an interaction must be held to be recognized as Ignore repeated touches: Set a time duration in which to ignore repeated atap. touches. Mouse and physical keyboard Configure settings for a connected mouse and physical keyboard. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Click after pointer stops: Automatically click on an item after the pointer stops over it. Sticky keys: When you press a modifier key like Shift, Ctrl, or Alt, the key stays pressed down, which allows you to enter keyboard shortcuts by pressing one key at a time. 169 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Slow keys: Set how long a key must be held before it is recognized as a press, which helps avoid accidental key presses. Bounce keys: Set how long to wait before accepting a second press from the same key, which helps avoid accidentally pressing the same key multiple times. Advanced settings You can customize additional accessibility features and services for your device. TIPAdditional accessibility apps may be downloaded from the Google Play store. Direct access From Settings, tap Accessibility > Advanced settings and tap an option:

Side and Volume up keys:Configure selected Accessibility features to open by quickly pressing the Side and Volume up keys at the same time. Tap to enable the feature, and then tap any of the listed Accessibility features to either enable or open the features menu. Volume up and down keys:Configure selected services to turn on when you press and hold the Volume up and Volume down keys for three seconds. Selected service:Choose a service to launch with this key combination. Allow on Lock screen:Allow this key combination to activate even when the screen is locked. Notifications From Settings, tap Accessibility > Advanced settings and tap an option:

Flash notification:Flash either the camera light or the screen when you receive notifications or when alarms sound. Notification reminders: Set periodic reminders for any unread notifications. Time to take action: Choose how long to show messages that ask you to take action, but are visible only temporarily (like notifications). Voice Label: Write voice recordings to NFC tags (not included) to provide you with information about objects or locations as you near them. 170 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Installed services You can install additional assistance services for your device. From Settings, tap Accessibility > Installed services. NOTEAdditional accessibility services are listed and configured here after they are installed. About Accessibility Legal and license information about the current Accessibility software is available in Settings. From Settings, tap Accessibility > About Accessibility. The following information is available:

Version:View the current Accessibility software version. Legal information:View Legal information for select Accessibility features. Open source licenses:View information for the open source licenses used for Accessibility. Other settings Configure features on your device that make it easier to use. Tips and help| Dual Messenger | About phone Tips and help View tips and techniques as well as the user manual for your device. From Settings, tap Tips and help. 171 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Settings Dual Messenger Use two separate accounts for the same app. 1. From Settings, tap Advanced features > Dual Messenger. 2. Tap next to supported apps to enable the feature for each app. l To select which contacts have access to the secondary messenger app, tap Use separate contacts list. About phone View information about your device, including current status, legal information, hardware and software versions, and more. 1. From Settings, tap Aboutphone, and then view your phone number, model number, serial number, and IMEI information. 2. Tap additional items to view more information about your device. TIPYou can view your device's FCC ID from Aboutphone > Status. 172 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Learn more Videos youtube.com/samsungcare Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips 173 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Legal information READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (Samsung). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information. The full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online:

Phone:

English: samsung.com/us/Legal/Phone-HSGuide Spanish: samsung.com/us/Legal/Phone-HSGuide-SP This information can also be found on the device in the About device or About phone or About tablet section, for example:

Settings > About phone or About device or Abouttablet > Legal information >

Samsung legal Or, search Legal If your device required Federal Communications Commission (FCC) approval, you can view the FCC certification by opening Settings > About phone or About device or About tablet > Status. Samsung Knox Samsung Knox is Samsungs security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox. 174 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Legal information Maintaining water and dust resistance CAUTIONTo avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly. Follow these tips carefully to prevent damage to the device and maintain dust and water resistance performance:

l Water resistant based on IP68 rating, which tests submersion in fresh water deeper than 1.5 meters or keep it submerged for more than 30 minutes. If device is exposed to fresh water, dry it thoroughly with a clean, soft cloth; if exposed to liquid other than fresh water, rinse with fresh water and dry as directed. l Any device which uses accessible compartments or ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system. l If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it. l Do not expose the device to water at high pressure. l If the device is dropped or receives an impact, the water and dust resistant features of the device may be damaged. NOTELiquid other than fresh water may enter the device faster. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues. 175 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Legal information Restricting childrens access to your mobile device Your mobile device is not a toy. Do not allow children under the age of 3 to play with it because they could hurt themselves or others or damage the device. If parents choose to allow children 3 or older to use the device, they should make sure that there is adequate supervision to guard against injury or damage and use of services that may increase data costs or other charges. Parental control settings should be enabled to ensure that children do not have access to services or content not approved by the parent. Routinely check this device to ensure it is working properly and is safe for children to use. Samsung Electronics America, Inc. Address:

85 Challenger Road Ridgefield Park New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com 2020 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. 176 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Legal information Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features. 177 By accessing this document, the recipient agrees and acknowledges that all contents and information in this document (i) are confidential and proprietary information of Samsung (ii) shall be subject to the non-disclosure agreement regarding "Project Palette or Palette and (iii) shall not be disclosed by the recipient to any third party. Samsung Proprietary and Confidential Legal Notice 1.All functionality, descriptions, ideas, drawings, features, specifications and other information provided in this document are (I) Samsungs proprietary and confidential information, (ii) subject to the non-disclosure agreement regarding "Project Palette or Palette (iii) provided for discussion purpose only, and (iv) shall not be disclosed by the recipient to any third party.2.Samsung reserves the right to make changes to this document, at any time, without obligation on Samsung to provide notification of such change.3.Nothing in this document grants to the recipient any license or right in or to information or materials provided in this document, or any intellectual property therein. SAMSUNG PROPRIETARY AND CONFIDENTIAL4.THIS DOCUMENT AND ANY INFORMATION CONTAINED HEREIN ARE PROVIDED ON "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER IMPLIED OR EXPRESSED.HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_HCT_SEA_20201029_ Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information (SAR) Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Counsel on Radiation Protection and Measurement

(NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. The exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/ kg). The FCC exposure limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements. SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a new model phone is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC. Tests for each model phone are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC. For body worn operation, this model phone has been tested and meets the FCC RF exposure guidelines when used with a Samsung accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm from the body. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. SAR information on this and other model phones can be viewed on-line at http://www.fcc.gov/oet/ea/fccid/. Please use the phone FCC ID number for search, A3LSMG991U. Sometimes it may be necessary to remove the battery pack to find the number. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular phone. Additional product specific SAR information can also be obtained at http://www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones FCC Notice and Cautions FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help. The phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association, One Battery march Park, Quincy, MA 02269, Attn: Publication Sales Division. Cautions Changes or modifications made in the radio phone, not expressly approved by Samsung, will void the users authority to operate the equipment. The use of any unauthorized accessories may be dangerous and void the phone warranty if said accessories cause damage or a defect to the phone. Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending or sitting on it. FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices The U.S. Federal Communications Commission (FCC) has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices. When individuals employing some assistive hearing devices (hearing aids and cochlear implants) use wireless mobile devices, they may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and mobile devices also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless mobile devices to assist hearing device users find mobile devices that may be compatible with their hearing devices. Not all mobile devices have been rated. Mobile devices that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated mobile device successfully. Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. M4 is the better/higher of the two ratings. M-ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode. T-Ratings: Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. T4 is the better/higher of the two ratings. T-ratings refer to enabling inductive coupling with hearing aids operating in telecoil mode. Hearing devices may also be rated. Your hearing aid manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. Under the current industry standard, American National Standards Institute (ANSI) C63.19, the hearing aid and wireless mobile device rating values are added together to indicate how usable they are together. For example, if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating, the sum of the two values equals M5. Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device. A sum of 6 or more would indicate excellent performance. However, these are not guarantees that all users will be satisfied. T ratings work similarly. M3 M3 The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard. HAC for Newer Technologies This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Description of E-label on the A3LSMG991U This model is applied E-label, please find description of E-label below. 1. FCC ID (E-label): Settings > About Phone > Status Date: Oct 22st, 2020 FCC ID: A3LSMG991U FCC certification FCC ID: A3LSMG991U

<Device Display Screen>

2. FCC ID on the Quick Start Guide The FCC has granted an Equipment Authorization for this model device based on the compliance of all reported SAR levels with the FCC RF exposure guide lines. This device has a FCC ID number A3LSMG991U [Model Number: SM-G991U, SM-G991U1] and the specific SAR levels for this device can be found at the following. FCC website: www.fcc.gov/oet/ea/

The SAR information for this device can be found on Samsungs website: www.samsung.com/sar 3. Insturction of E-label on the User manual (online manual)

Samsung Electronics America, Inc 19 Chapin Rd, Building D. Pine Brook, NJ 07058 Date: Jul. 11, 2022 To whom it may concern:

FCC ID: A3LSMG991U We, the undersigned, hereby authorize HCT Co., LTD to act on our behalf in all matters relating to applications for equipment authorization, including the signing of all documents relating to these matters. Any and all acts carried out by HCT Co., LTD on our behalf shall have the same effect as acts of our own. We also hereby certify that no party to any application is subject to a denial of benefits, including FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S. C. 862. Sincerely,

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

Samsung Electronics America, Inc 19 Chapin Rd, Building D. Pine Brook, NJ 07058 Date: July 11, 2022 FCC ID: A3LSMG991U To whom it may concern:

Transmitted herewith is an application for a Class II Permissive Change Certification of the Mobile phone with FCC ID: A3LSMG991U. This permissive change is to enable the following features via SW only:

- Enabled NR n48 The EMC, SAR and HAC reports for this enabled frequency range are submitted to support for the C2PC CBE filing. Should you have any questions or comments concerning the above, please contact the undersigned. Sincerely, Ms. Jenni Chun Ge General Manager Samsung Electronics CO. LTD TEL: 1-973-808-6375 E-mail: j1.chun@samsung.com

DATE : Jul. 11, 2022 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject:

Request for Confidentiality FCC ID:

A3LSMG991U To Whom It May Concern:

Block Diagram Operational Description Tune-Up Procedure Pursuant to the provisions of Sections 0.457 and 0.459 of the Commissions rules (47 CFR 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commissions policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until 180 days Test Setup Photos It is our understanding that all measurement test reports, FCC ID label format and correspondence during certification review process cannot be granted as confidential documents and such information will be available for public review once the grant of equipment authorization is issued. Best Regards

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

Samsung Electronics America, Inc 19 Chapin Rd, Building D. Pine Brook, NJ 07058 Date: July 27, 2021 To whom it may concern:

FCC ID: A3LSMG991U We, the undersigned, hereby authorize HCT Co., LTD to act on our behalf in all matters relating to applications for equipment authorization, including the signing of all documents relating to these matters. Any and all acts carried out by HCT Co., LTD on our behalf shall have the same effect as acts of our own. We also hereby certify that no party to any application is subject to a denial of benefits, including FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S. C. 862. Sincerely,

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

DATE : July 27, 2021

Federal Communications Commission

7435 Oakland Mills Road

Columbia MD 21046

Subject:

Request for Confidentiality

FCC ID:

A3LSMG991U

To Whom It May Concern:

Pursuant to the provisions of Sections 0.457 and 0.459 of the Commission’s rules (47

CFR §§ 0.457, 0.459), we are requesting the Commission to withhold the following

attachments as confidential document from public disclosure indefinitely.

Operational Description

Above mentioned document contains detailed system and equipment description are

considered as proprietary information in operation of the equipment. The public

disclosure of above documents might be harmful to our company and would give

competitor an unfair advantage in the market.

In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of

the Commission’s policy, in order to comply with the marketing regulations in 47 CFR

§2.803 and the importation rules in 47 CFR §2.1204, while ensuring that business

sensitive information remains confidential until the actual marketing of newly authorized

devices. We are requesting the commission to grant short-term confidentiality request

on the following attachments until 180 days

Test Setup Photos

It is our understanding that all measurement test reports, FCC ID label format and

correspondence during certification review process cannot be granted as confidential

documents and such information will be available for public review once the grant of

equipment authorization is issued.

Best Regards

----------------------------------------------------

Jenni Chun / General Manager

Samsung Electronics America, Inc.

Address: 19 Chapin Rd., Building D

Pine Brook, NJ 07058

Tel: 1-973-808-6375

Samsung Electronics America, Inc 19 Chapin Rd, Building D. Pine Brook, NJ 07058 Date: Oct. 28, 2020 To whom it may concern:

FCC ID: A3LSMG991U We, the undersigned, hereby authorize HCT Co., LTD to act on our behalf in all matters relating to applications for equipment authorization, including the signing of all documents relating to these matters. Any and all acts carried out by HCT Co., LTD on our behalf shall have the same effect as acts of our own. We also hereby certify that no party to any application is subject to a denial of benefits, including FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S. C. 862. Sincerely,

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

Samsung Electronics Co., LTD. 129, Samsu ng -ro , Yeongtong-gu Suwon-City, Gyeonggi-do, 16677, Korea Date: Oct.21, 2020 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Label Statement FCC ID: A3LSMG991U To Whom it May Concern We hereby provide the following attestations according to CFR 2.935 and FCC KDB 784748 D02:

At the time of purchase, the FCC ID is readily and physically visible to the purchaser on the exterior package per CFR 2.935(f). The FCC ID will be readily legible without the aid of magnification according to CFR 2.935(d). The literature in the package describes how to access the electronic display to find the FCC ID per CFR 2.935(b) and FCC KDB 784748. Per CFR 2.935(c), the user will be able to access this information within a maximum of 3 steps. The user will be able to access this information without a SIM card, special accessories or supplemental plug- ins. Per CFR 2.935(e), We, Samsung have programmed the e- label and it is not able to be modified by any third party. Per CFR 2.935(f), the FCC ID will be able to survive normal shipping and handling so it is visible for inspection at the Should you have any questions or comments concerning the above, please contact the undersigned. time of import. Sincerely,

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

DATE : Oct. 21, 2020 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject:

Request for Confidentiality FCC ID:

A3LSMG991U To Whom It May Concern:

Schematics Block Diagram Operational Description Antenna Specification Parts List Tune-Up Procedure Pursuant to the provisions of Sections 0.457 and 0.459 of the Commissions rules (47 CFR 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commissions policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until 180 days External Photos Internal Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondence during certification review process cannot be granted as confidential documents and such information will be available for public review once the grant of equipment authorization is issued. Best Regards

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

Date: Nov. 03, 2020 Federal Communications Commission Office of Engineering and Technology Laboratory Division 7435 Oakland Mills Rd. Columbia MD 21046 Attn: Office of Engineering and Technology HAC Attestation - FCC ID: A3LSMG991U To whom it may concern:

Samsung Electronics Co. Ltd., hereby declares that the MIF values detailed below are based on worst case operating modes for all air interfaces for which the HAC rating is provided based on the current methodology for determining MIF values. Reference Test report Number(s):

SPEAG test files UID Communication System Name MIF (dB) 10295-AAB CDMA2000, RC1, SO3, 1/8th Rate 25 fr. 10021-DAC GSM-FDD (TDMA, GMSK) 10460-AAA UMTS-FDD (WCDMA,AMR) 10170-CAE LTE-FDD (SC-FDMA, 1 RB, 20 MHz, 16QAM) 10182-CAE LTE-FDD (SC-FDMA, 1 RB, 15 MHz, 16QAM) 10176-CAG LTE-FDD (SC-FDMA, 1 RB, 10 MHz, 16QAM) 10173-CAG LTE-TDD (SC-FDMA, 1 RB, 10 MHz, 16QAM) 10061-CAB IEEE 802.11b WiFi 2.4 GHz (DSSS, 11 Mbps) 10077-CAB IEEE 802.11g WiFi 2.4 GHz (DSSS/OFDM, 54 Mbps) 10591-AAB IEEE 802.11n (HT Mixed, 20MHz, MCS0, 90pc duty cycle) 10069-CAC IEEE 802.11a/n WiFi 5 GHz (OFDM, 54 Mbps) 10616-AAB IEEE 802.11ac WiFi (40MHz, MCS0, 90pc duty cycle) 10671-AAA IEEE 802.11ax (20MHz, MCS0, 90pc duty cycle) 10030-CAA IEEE 802.15.1 Bluetooth (GFSK, DH1) 10933-AAA 5G NR (DFT-s-OFDM, 1RB, 30 MHz, QPSK, 15 kHz) 10769-AAC 5G NR (CP-OFDM, 1RB, 20 MHz, QPSK, 15 kHz) 3.26 3.63

-25.43

-9.76

-9.76

-9.76

-1.44

-2.02 0.12

-5.59

-3.15

-5.57

-5.58 1.02

-15.06

-12.08 Sincerely,

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

Samsung Electronics Co., Ltd. 129, Samsung-ro, Yeontong-gu, Suwon-si, Gyeonggi-do, 16677, Korea MPR Attestation letter for LTE

- FCC ID : A3LSMG991U

- Model name : SM-G991U, SM-G991U1 To Whom it May Concern We attest the following regarding FCC ID A3LSMG991U. 1. MPR is permanently implemented for all channel BWs, modulations, frequency bands and RB sizes. 2. A-MPR was disabled for all SAR test samples for SAR testing purposes only. 3. We confirm the specific MPR targets and tolerances shown in the SAR Report. All deviations in the power measurements from the specific MPR targets shown in the SAR Report are expected and within factory tolerances. 4. LTE Release 16 implementation is limited. The uplink does not support enhanced SC-FDMA. Features such as CoMP, HetNet, Relay, SON, cross carrier scheduling, eICIC, enhanced downlink MIMO, MBMS, M2M/D2 are also not supported. SVLTE is not supported as described in the operational description. 5. This device complies with FCC Part 27.75(a)(1) requirements: Mobile and portable stations that operate on any portion of frequencies in the paired 1755-1780 MHz and 2155-2180 MHz band must be capable of operating on all frequencies in the paired 1710-1780 MHz and 2110-2180 MHz band, using the same air interfaces that the equipment utilizes on any frequencies in the paired 1710-1780 MHz and 2110-2180 MHz band. 6. This device complies with FCC Part 27.77 requirements: Mobile and portable stations in the 1695-1710 MHz and 1755-1780 MHz bands may operate only when under the control of a base station. Base stations that enable mobile or portable equipment to operate in the 1695-1710 MHz and 1755-1780 MHz band are subject to prior coordination requirements. 7. When the DSI=1 ,3 and 4 is applied in LTE Band B2/4/7/25/30/41/38/48/66 of A3LSMG991U, 3GPP MPR is set to 0. 8. LTE Band B40 of A3LSMG991U1, All RB Configuration of 3GPP MPR is set to 0 Should you have any questions or comments concerning the above, please contact the undersigned. Sincerely, Ms. Jenni Chun GGeeneral Manager Samsung Electronics CO. LTD TEL: 1-973-808-6375 E-mail: j1.chun@samsung.com