FCC ID: A3LSMN980F1 Mobile Phone

USER MANUAL C1 C1/DS C1_5G C1_5G/DS C2 C2/DS C2_5G C2_5G/DS English. 08/2020. Rev.1.0 www.samsung.com SAMSUNG CONFIDENTIALFCC_20200702 Table of Contents Key features Basics 5 8 Read me first Device overheating situations and solutions 11 Device layout and functions 16 Charging the battery 20 Nano-SIM card and eSIM 22 Memory card (microSD card) (C2_5G, C2) 24 Turning the device on and off 25 Initial setup 26 Samsung account 27 Transferring data from your previous device (Smart Switch) 29 Understanding the screen 37 Notification panel 40 Screen capture and screen record 41 Entering text Installing or uninstalling apps Apps and features 44 45 S Pen 59 Phone 62 Contacts 64 Messages 65 Internet 66 Camera 81 Gallery 85 AR Zone 89 Bixby 91 Bixby Vision 92 Bixby Routines 94 Multi window 96 Samsung Daily 97 Samsung Pay 99 Samsung Health 100 Samsung Notes 103 Samsung Members 103 Samsung Galaxy 104 PENUP 104 Galaxy Wearable 104 Calendar 105 Reminder 106 Voice Recorder 107 My Files 107 Clock 107 Calculator 108 Game Launcher 109 Game Booster 110 Samsung Kids 110 SmartThings 111 Sharing content 113 Music Share 114 Smart View 2 SAMSUNG CONFIDENTIALFCC_20200702 148 Privacy 149 Location 149 Accounts and backup 150 Samsung Cloud 151 Google 151 Advanced features 152 Motions and gestures 153 Dual Messenger 153 Digital Wellbeing and parental controls 154 Device care 154 Optimising your device 154 Battery 155 Storage 155 Memory 155 Security 156 Apps 156 General management 157 Accessibility 157 Software update 158 Tips and user manual 158 About phone Appendix 159 Accessibility 176 Troubleshooting 181 Removing the battery Table of Contents 115 Samsung DeX 120 Link to Windows 121 Samsung Global Goals 121 Google apps Settings 122 Introduction 122 Connections 123 Wi-Fi 125 Bluetooth 126 NFC and payment 127 Data saver 128 Mobile data only apps 128 Mobile Hotspot 129 More connection settings 130 Sounds and vibration 130 Sound quality and effects 131 Separate app sound 131 Notifications 132 Display 133 Motion smoothness (C2_5G, C2) 133 Changing the screen mode or adjusting the display colour 134 Wallpaper 134 Themes 135 Lock screen 135 Smart Lock 136 Always On Display 137 Biometrics and security 138 Face recognition 140 Fingerprint recognition 143 Samsung Pass 145 Secure Folder 147 Secure Wi-Fi 3 SAMSUNG CONFIDENTIALFCC_20200702 Key features Key features S pen Samsung Notes Use a variety of features with the more precise S pen. Refer to S Pen for more information. Enjoy more convenient note writing and editing. Refer to Samsung Notes for more information. Camera xCloud Take high-resolution, high-quality photos or videos. You can also take professional-level videos in pro video mode. Refer to Camera for more information. Enjoy high-quality gaming on your mobile device with the xCloud service. Samsung DeX Link to Windows Experience multitasking on a large screen with the Samsung DeX wireless connection. Refer to Samsung DeX for more information. Connect your smartphone to a computer and get a seamless experience. Refer to Link to Windows for more information. 4 SAMSUNG CONFIDENTIALFCC_20200702 Basics Read me first Please read this manual before using the device to ensure safe and proper use. Descriptions are based on the devices default settings. Some content may differ from your device depending on the region, service provider, model specifications, or devices software. The device may require a connection to a Wi-Fi or mobile network when using some apps or features. Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the devices specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. Modifying the devices operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. 5 SAMSUNG CONFIDENTIALFCC_20200702 Basics Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages

(screen burn-in) or ghosting. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device. You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it. Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone Status. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owners personal use. The use of mobile devices on aeroplanes or ships may be subject to federal and local guidelines and restrictions. Check with the appropriate authorities and always follow crew instructions regarding when and how you may use your device. Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone Regulatory information. 6 SAMSUNG CONFIDENTIALFCC_20200702 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster. Do not expose the device to water moving with force. If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the devices performance and appearance may be affected. If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it. The touchscreen and other features may not work properly if the device is used in water. If the device is dropped or receives an impact, the water- and dust-resistant features of the device may be damaged. Your device has been tested in a controlled environment and certified to be water-

and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations. Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information 7 SAMSUNG CONFIDENTIALFCC_20200702 Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the devices lifespan or performance and is in the devices normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging. Do the following when the device heats up:

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. During the initial setup after purchase or when restoring data When downloading large files 8 SAMSUNG CONFIDENTIALFCC_20200702 Basics When using apps that require more power or using apps for extended periods When playing high-quality games for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to a TV While multitasking (or, when running many apps in the background) When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for syncing with the cloud, email, or other accounts When using a navigation app in a car while the device is placed in direct sunlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the devices multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead When you are roaming Do the following when the device heats up:

Keep the device updated with the latest software. Conflicts between running apps may cause the device to heat up. Restart the device. Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. Close apps that increase battery consumption or that run in the background when not in use. Delete unnecessary files or unused apps. Decrease the screen brightness. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. 9 SAMSUNG CONFIDENTIALFCC_20200702 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the devices temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down. If the second message appears due to a further increase of the devices temperature, the device will turn off. Do not use the device until the devices temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down. Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the batterys lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. Do not expose your device to direct sunlight for extended periods. Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. Do not place the device in any areas that may overheat, such as on an electric heating mat. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning. 10 SAMSUNG CONFIDENTIALFCC_20200702 Basics Device layout and functions Package contents Refer to the quick start guide for package contents. The items supplied with the device and any available accessories may vary depending on the region or service provider. The supplied items are designed only for this device and may not be compatible with other devices. Appearances and specifications are subject to change without prior notice. You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. The supplied earphones (USB Type-C) which support digital output are designed only for this device. They may not be compatible with other devices that use different audio output method. 11 SAMSUNG CONFIDENTIALFCC_20200702 Basics Device layout C2_5G, C2:

SIM card /

Memory card tray Front camera Touchscreen Edge screen S Pen Microphone Rear camera Microphone Microphone 12 Speaker Proximity/Light sensor Volume key Side key Edge screen Fingerprint recognition sensor Earphone jack /

Multipurpose jack

(USB Type-C) Flash GPS antenna NFC antenna /

MST antenna /

Wireless charging coil Main antenna Speaker SAMSUNG CONFIDENTIALFCC_20200702 Basics C1_5G, C1:

SIM card tray Speaker Proximity/Light sensor Volume key Side key Fingerprint recognition sensor Earphone jack /

Multipurpose jack

(USB Type-C) Flash GPS antenna NFC antenna /

MST antenna /

Wireless charging coil Main antenna Speaker Front camera Touchscreen S Pen Microphone Rear camera Microphone Microphone 13 SAMSUNG CONFIDENTIALFCC_20200702 Basics When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures. If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. If dust or foreign materials enter the microphone, speaker, or receiver, the devices sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected. Connectivity problems and battery drain may occur in the following situations:

If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the devices antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. Do not cover the proximity/light sensor area with screen accessories, such as a screen protector, stickers, or a cover. Doing so may cause the sensor to malfunction. The light may flicker at the top of the device during calls due to proximity sensor operation. The colours on the Edge screen may look different depending on your viewing position. (C2_5G, C2) 14 SAMSUNG CONFIDENTIALFCC_20200702 Basics Hard keys Key Side key Side key +

Volume Down key Setting the Side key Soft buttons Function When the device is off, press and hold to turn it on. Press to turn on or lock the screen. Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information. Press twice or press and hold to launch the app or feature you set. Press simultaneously to capture a screenshot. Press and hold simultaneously to turn off the device. Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key. Launch the Settings app, tap Advanced features Side key, and then select an option you want. Recents button Back button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer to Navigation bar (soft buttons) for more information. 15 SAMSUNG CONFIDENTIALFCC_20200702 Basics Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the devices multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device. 16 SAMSUNG CONFIDENTIALFCC_20200702 Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Place the centre of the devices back on the centre of the wireless charger to charge the battery. After fully charging, disconnect the device from the wireless charger. The estimated charging time will appear on the notification panel. The actual charging time may vary depending on the charging conditions. Precautions for wireless charging Do not place the device on the wireless charger with a credit card or radio-frequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover. Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger. The device may not charge properly or may overheat, or the device and the cards may be damaged. If you use the wireless charger in areas with weak network signals, you may lose network reception. Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Quick charging Launch the Settings app, tap Device care Battery Charging, and then activate the feature you want. Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging. Super fast charging: To use the super fast charging feature, use a USB PD (Power Delivery) charger that supports Super fast charging. Fast wireless charging: To use this feature, use a charger and components that support the fast wireless charging feature. While charging, you cannot activate or deactivate this feature. You can charge the battery more quickly while the device or its screen is turned off. A fan inside the charger may produce noise during fast wireless charging. If you use the Turn off as scheduled option, you can set the fast wireless charging feature to turn off automatically at the preset time. When the fast wireless charging feature turns off, the chargers fan noise and the indicator light will be reduced. 17 SAMSUNG CONFIDENTIALFCC_20200702 Basics Wireless PowerShare You can charge another device with your devices battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature. 1 Open the notification panel, swipe downwards, and then tap

(Wireless PowerShare) to activate it. 2 Place the other device on the centre of your device, with their backs facing. Smartphone Galaxy Watch Galaxy Buds 3 When you are finished charging, disconnect the other device from your device. Do not use earphones while sharing power. Doing so may affect nearby devices. The location of the wireless charging coil may vary by device model. Adjust the devices to connect with each other properly. Some features are not available while sharing power. Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless PowerShare feature, visit the Samsung website. To charge properly, do not move or use either device while charging. The power charged to the other device may be less than the amount shared to it by your device. If you charge the other device while charging your device, the charging speed may decrease or the device may not charge properly depending on the charger type. The charging speed or efficiency may vary depending on the devices condition or the surrounding environment. 18 SAMSUNG CONFIDENTIALFCC_20200702 Basics Setting the limit for power sharing You can set the device to stop power sharing when the remaining battery power drops below a certain level. Launch the Settings app, tap Device care Battery Wireless PowerShare Battery limit, and then set the limit. Reducing the battery consumption Your device provides various options that help you conserve battery power. Optimise the device using the device care feature. When you are not using the device, turn off the screen by pressing the Side key. Activate power saving mode. Close unnecessary apps. Deactivate the Bluetooth feature when not in use. Deactivate auto-syncing of apps that need to be synced. Decrease the backlight time. Decrease the screen brightness. Battery charging tips and precautions If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. The device can be used while it is charging, but it may take longer to fully charge the battery. If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. 19 SAMSUNG CONFIDENTIALFCC_20200702 Basics While charging, the device and the charger may heat up. This is normal and should not affect the devices lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If this occurs during wireless charging, disconnect the device from the charger to let it cool down, then charge the device again later. If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Nano-SIM card and eSIM Insert the SIM or USIM card provided by the mobile telephone service provider. To have two phone numbers or service providers for a single device, activate the eSIM or insert two SIM cards. Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM. Using both the nano-SIM card and the eSIM may result in slower data transfer speeds in some areas. eSIM may not be available depending on the region, service provider, or model. Some services that require a network connection may not be available depending on the service provider. Installing the SIM or USIM card C2_5G, C2:

Single SIM card tray Dual SIM card tray 20 SAMSUNG CONFIDENTIALFCC_20200702 Basics C1_5G, C1:

Single SIM card tray Dual SIM card tray 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it. 4 Insert the tray back into the tray slot. Use only a nano-SIM card. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. Correct card installation (dual SIM card tray) Nano-SIM card 1 Nano-SIM card Nano-SIM card 2 microSD card 21 SAMSUNG CONFIDENTIALFCC_20200702 Basics Activating an eSIM Launch the Settings app and tap Connections SIM card manager Add mobile plan. When a mobile plan is found, follow the on-screen instructions to activate the eSIM. If you have a QR code provided by your service provider, launch the Settings app, tap Connections SIM card manager Add mobile plan Scan carrier QR code, and then scan the QR code. SIM card manager (dual SIM models) Launch the Settings app and tap Connections SIM card manager. SIM cards: Activate the SIM card to use and customise the SIM card settings. eSIMs: Activate the eSIM. Preferred SIM card: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated. More settings: Customise the call or eSIM settings. Memory card (microSD card) (C2_5G, C2) Installing a memory card Your devices memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your devices maximum memory card capacity, refer to the Samsung website. 22 SAMSUNG CONFIDENTIALFCC_20200702 Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place a memory card on the tray with the gold-coloured contacts facing downwards and gently press the memory card into the tray to secure it. 4 Insert the tray back into the tray slot. Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. Use caution to insert the memory card right-side up. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. When you remove the tray from the device, the mobile data connection will be disabled. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. Frequent writing and erasing of data shortens the lifespan of memory cards. When inserting a memory card into the device, the memory cards file directory appears in the My Files SD card folder. 23 SAMSUNG CONFIDENTIALFCC_20200702 Basics Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device care Storage Advanced SD card Unmount. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care Storage Advanced SD card Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturers warranty does not cover loss of data resulting from user actions. Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Volume Down key Side key 24 SAMSUNG CONFIDENTIALFCC_20200702 Basics Turning the device on Turning the device off Press and hold the Side key for a few seconds to turn on the device. 1 To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel and tap

. 2 Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key. Launch the Settings app, tap Advanced features Side key, and then tap Power off menu under Press and hold. If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Forcing restart Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key and the Volume Down key simultaneously, and then tap Emergency mode. Alternatively, open the notification panel and tap Emergency mode. To deactivate emergency mode, tap Turn off Emergency mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 25 SAMSUNG CONFIDENTIALFCC_20200702 Basics Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com. 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account. Alternatively, launch the Settings app and tap

. 2 If you already have a Samsung account, sign in to your Samsung account. If you want to sign in using your Google account, tap Continue with Google. If you do not have a Samsung account, tap Create account. Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Signing out of your Samsung account When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device. 1 Launch the Settings app and tap Accounts and backup Accounts. 2 Tap Samsung account Personal info Sign out. 3 Tap Sign out, enter your Samsung account password, and then tap OK. 26 SAMSUNG CONFIDENTIALFCC_20200702 Basics Transferring data from your previous device

(Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup Smart Switch. This feature may not be supported on some devices or computers. Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data. 1 Connect your device and the previous device using your devices USB cable. A USB connector may be needed depending on the previous device. 2 When the app selection pop-up window appears, tap Smart Switch Receive data. 3 In the previous device, tap Allow. If you do not have the app, download it from Galaxy Store or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 4 Select an item to bring and tap Transfer. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. 2 On your device, launch the Settings app and tap Accounts and backup Smart Switch. 27 SAMSUNG CONFIDENTIALFCC_20200702 Basics 3 Place the devices near each other. 4 On the previous device, tap Send data Wireless. 5 On the previous device, tap Allow. 6 On your device, select an item to bring and tap Transfer. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap Accounts and backup Smart Switch Restore. 4 Follow the on-screen instructions to transfer data from external storage. Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the devices manufacturer. Then, skip to the fifth step. 3 Connect your previous device to the computer using the devices USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your device to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your device. 28 SAMSUNG CONFIDENTIALFCC_20200702 Basics Understanding the screen Controlling the touchscreen Tapping Tap the screen. Dragging Tap and hold an item and drag it to the target position. Swiping Swipe upwards, downwards, to the left, or to the right. Tapping and holding Tap and hold the screen for approximately 2 seconds. Double-tapping Double-tap the screen. Spreading and pinching Spread two fingers apart or pinch on the screen. Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. 29 SAMSUNG CONFIDENTIALFCC_20200702 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Button Function Recents Tap to open the list of recent apps. Home Back Tap to return to the Home screen. Tap and hold to launch the Google Assistant app. Tap to return to the previous screen. Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want. Swipe from bottom Swipe from sides and bottom If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints switch to deactivate it. 30 SAMSUNG CONFIDENTIALFCC_20200702 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the devices features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Finder Favourite apps Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it. The Apps button will be added at the bottom of the Home screen. Apps button 31 SAMSUNG CONFIDENTIALFCC_20200702 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap Moving panels: Tap and hold a panel preview, and then drag it to a new location. Deleting panels: Tap on the panel. Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. Themes: Change the devices theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen. Home screen settings: Configure settings for the Home screen, such as the screen layout. Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings Home screen layout Home screen only Apply. You can now access all your apps by swiping to the left on the Home screen. 32 SAMSUNG CONFIDENTIALFCC_20200702 Basics Launching Finder Search for content on the device quickly. downwards, and then tap

. 2 Enter a keyword. 1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name. Adding more apps Tap dragging it to the folder. on the folder. Tick the apps to add and tap Done. You can also add an app by 33 SAMSUNG CONFIDENTIALFCC_20200702 Basics Moving apps from a folder Tap and hold an app to drag it to a new location. Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folders apps will be relocated to the Apps screen. Edge panel You can quickly access your favourite apps and features from the Edge panels. Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display Edge screen, and then tap the Edge panels switch to activate it. Edge panel handle Edge panel Edge panel settings 34 SAMSUNG CONFIDENTIALFCC_20200702 Basics Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the screen. Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected 35 SAMSUNG CONFIDENTIALFCC_20200702 LTE network connected in LTE network that includes the 5G network Basics Icon

Meaning LTE network connected 5G network connected Wi-Fi connected Bluetooth feature activated

S Pen connected/disconnected S Pen battery power level Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Some indicator icons appear only when you open the notification panel. The indicator icons may appear differently depending on the service provider or model. 36 SAMSUNG CONFIDENTIALFCC_20200702 Basics Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Quick setting buttons Control media on your device and connected nearby devices. View the notification details and perform various actions. Power options Launch Settings. Control connected nearby devices and SmartThings devices and scenes. Clear all notifications. Access the notification settings. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Quick setting buttons Adjust the brightness of the display. 37 SAMSUNG CONFIDENTIALFCC_20200702 Basics To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap Button order, tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video playback easily using the Media feature. You can also continue playback on another device. 1 Open the notification panel and tap Media. 2 Tap the icons on the controller to control the playback. To continue playback on another device, tap and select the device you want. Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel. 1 Open the notification panel and tap Devices. Nearby connected devices and SmartThings devices and scenes will appear. 2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it. 38 SAMSUNG CONFIDENTIALFCC_20200702 Basics Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen. When you receive a notification with edge lighting while using an app, drag the notification downwards. This feature is only available to apps that support the Multi window and edge lighting features. To view supported apps, launch the Settings app, tap Display Edge screen Edge lighting Choose apps. 39 SAMSUNG CONFIDENTIALFCC_20200702 Basics Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot. You can view the captured screenshots in Gallery. Method 1) Key capture: Press the Side key and the Volume Down key simultaneously. Method 2) Swipe capture: Swipe your hand to the left or right across the screen. Method 3) Air command capture: Detach the S Pen from the slot to open the Air command panel, and then tap Screen write. Refer to Screen write for more information. It is not possible to capture a screenshot while using some apps and features. If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features Motions and gestures, and then tap the Palm swipe to capture switch to activate it. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

webpage. When you tap will be captured. the cropped area in Gallery.

: Capture the current content and the hidden content on an elongated page, such as a

, the screen will automatically scroll down and more content

: Write or draw on the screenshot or crop a portion from the screenshot. You can view

: Add tags to the screenshot. To search for screenshots by tag, tap Search at the top of the Apps screen. You can view the tags list and easily search for the screenshot you want.

: Share the screenshot with others. If the options are not visible on the captured screen, launch the Settings app, tap Advanced features Screenshots and screen recorder, and then tap the Screenshot toolbar switch to activate it. 40 SAMSUNG CONFIDENTIALFCC_20200702 Basics Screen record Record the screen while using your device. 1 Open the notification panel, swipe downwards, and then tap

(Screen recorder) to activate it. 2 Select a sound setting and tap Start recording. After a countdown, recording will start. To write or draw on the screen, tap To show the S Pen pointer on the screen, tap S Pen is detached from the device. To record the screen with a video overlay of yourself, tap

. 3 When you are finished recording the video, tap

. You can view the video in Gallery. You can use this feature only when the To change the screen recorder settings, launch the Settings app and tap Advanced features Screenshots and screen recorder Screen recorder settings. Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter a space. Changing the input language Tap Languages and types Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. 41 SAMSUNG CONFIDENTIALFCC_20200702 Basics Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap select the keyboard type you want. Languages and types, select a language, and then If the keyboard button (

) does not appear on the navigation bar, launch the Settings app, tap General management Language and input On-screen keyboard, and then tap the Show Keyboard button switch to activate it. On a 3 x 4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

: Enter stickers. You can also enter your emoji stickers that look like you. Refer to Using your emoji stickers in chats for more information. Additional keyboard functions

: Enter emoticons.

: Attach animated GIFs.

: Enter text by voice.

: Change the keyboard settings. Tap to use more keyboard functions.

: Switch to handwriting mode.

: Search for content and enter it.

: Translate text and enter it.

: Share video links.

: Add an item from the clipboard.

: Open the text editing panel.

: Change the keyboard mode.

: Change the keyboard size.

: Enter stickers.

: Enter your personal information registered to Samsung Pass. Some features may not be available depending on the region or service provider. 42 SAMSUNG CONFIDENTIALFCC_20200702 Basics Copying and pasting 1 Tap and hold over text. or 2 Drag 3 Tap Copy or Cut. to select the desired text, or tap Select all to select all text. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. 43 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. This app may not be available depending on the region or service provider. To change the auto update settings, tap select an option. Auto update apps, and then Play Store Purchase and download apps. Launch the Play Store app. Browse apps by category or search for apps by keyword. To change the auto update settings, tap then select an option. Settings Auto-update apps, and Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. Uninstall: Uninstall downloaded apps. Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. 44 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Enabling apps Launch the Settings app, tap Apps Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the apps permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps Permission manager. Select an item and select an app. If you do not grant permissions to apps, the basic features of the apps may not function properly. S Pen Using the S Pen S Pen button Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed. Do not hard press on the screen with the S Pen. The pen nib may be deformed. If there is a magnet near the device, some S Pen actions, such as charging or tapping the touchscreen, may not work. Even if the S Pen has been fully discharged, you can use other S Pen features, such as tapping the touchscreen or the Air command features. If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions. If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it. If the S Pen is not working properly, take it to a Samsung Service Centre. 45 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Detaching the S Pen Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the slot and push it until it clicks into place. Charging the S Pen The S Pen must be charged before you can control apps remotely by using the S Pen button. When you insert the S Pen into the slot, charging will start. If the Air action feature is deactivated, the S Pen will be charged only when the device is charging. Air actions Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy

(BLE). For example, you can quickly launch apps, such as the camera app, by pressing and holding the S Pen button. Also, while using the camera app, you can take a photo by pressing the button once. While playing music, you can turn the volume up if you lift the S Pen up while pressing and holding the S Pen button and turn the volume down if you lower it. The S Pen must be charged before you can use the Air actions feature. Refer to Charging the S Pen for more information. When you detach the S Pen from the slot, the icon will appear on the status bar. If the S Pen is discharged or far from the device, or if there are obstacles or there is external interference between the S Pen and the device, the S Pen will be disconnected from the device and the icon will turn grey (

feature again, connect the S Pen with the device by reinserting the S Pen into the slot.

). To use the Air actions 46 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Taking photos with the S Pen Even though you take photos with your device placing for a distance, you can easily take photos by pressing the S Pen button without setting a timer. 1 Launch the Settings app, tap Advanced features S Pen Air actions, and then tap the switch to activate the feature. 2 Launch the Camera app. 3 Press the S Pen button once to take a photo. To take a series of photos, press and hold the S Pen button. To change the shooting mode, move the S Pen to the left or right while pressing and holding the S Pen button. To switch between cameras, press the S Pen button twice. Changing apps or features to use Change the app, feature, or actions you want to use with the S Pen feature. Launch the Settings app, tap Advanced features S Pen Air actions. Set an app or a feature to launch. S Pen battery power level Set actions for each gesture. Set actions for each app. Set actions for camera and media apps. 47 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Connecting another S Pen Before using S Pen features with another S Pen, such as Air actions, you must connect the S Pen to your device. 1 Insert another S Pen into the slot. 2 Open the notification panel, swipe downwards, tap

(S Pen air actions), and then tap again to reactivate it. 3 Tap Connect new S Pen. S Pen will be connected. You may experience a brief delay before it finishes connecting. You can only connect Samsung-approved S Pens that support Bluetooth Low Energy

(BLE). Do not detach the S Pen from the device when it is being connected. Doing so will interrupt the process. If it fails to connect or you want to use the previous S Pen, reconnect it with the method shown above. Resetting your S Pen If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again. Insert the S Pen into the slot. Then, open the Air actions setting screen and tap Reset S Pen. 48 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps. To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon (

S Pen.

) with the Drag upwards or downwards on the Air command panel and select a function or app you want. When the screen is off or locked with a screen lock method, removing the S Pen will not open the Air command panel. S Pen battery power level S Pen settings Create note: Create notes easily in a pop-up window. You can also launch this feature by double-tapping the screen while pressing and holding the S Pen button. Refer to Samsung Notes for more information. View all notes: View all notes in the Samsung Notes app. Smart select: Use the S Pen to select an area and perform actions, such as sharing or saving. Refer to Smart select for more information. Screen write: Capture screenshots to write or draw on them or crop an area from the captured image. You can also capture the current content and the hidden content on an elongated page, such as a webpage. Refer to Screen write for more information. Live messages: Instead of text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. Refer to Live messages for more information. 49 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features AR Doodle: Record fun videos with virtual handwriting or drawings on faces or anywhere else. Refer to AR Doodle for more information. Translate: Hover the S Pen over a word to translate it. Refer to Translate for more information. PENUP: Post your artwork, view others artwork, and get useful drawing tips. Refer to PENUP for more information. Bixby Vision: Use the Bixby Vision features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information. Magnify: Hover the S Pen over an area of the screen to enlarge it. Glance: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. Refer to Glance for more information. Colouring: Add colours to images provided by PENUP using the S Pen. Write on calendar: Launch the Calendar app and write or draw on the screen. Refer to Write on calendar for more information. Add shortcuts: Add shortcuts to frequently used apps to the Air command panel. Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen. To move the icon, drag to a new location. To remove the icon, drag to Remove at the top of the screen. If the Air command icon does not appear on the screen, launch the Settings app, tap Advanced features S Pen, and then tap the Show floating icon switch to activate it. While using apps that support the Air actions feature, you can view actions available with each app by hovering the S Pen over the Air command icon. Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. 1 When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select. 50 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features to select. 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want 3 Select an option to use with the selected area. Extract text: Extract text from the selected area. Pin to screen: Pin the selected area to the screen.

: Automatically changes the appearance of the selected area.

: Write or draw on the selected area.

: Share the selected area with others.

: Save the selected area in Gallery. Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. panel and tap Smart select. 2 On the toolbar, tap 3 Adjust the position and size of the capturing area. Adjust the position. 1 When there is content you want to capture during video playback, open the Air command Drag a corner of the frame to resize. 4 Tap Record to start capturing. 51 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Before capturing a video, make sure that the video is playing. The maximum duration you can capture an area of the video for will be displayed on the screen. When capturing an area from a video, its sound will not be recorded. 5 Tap Stop to stop capturing. 6 Select an option to use with the selected area.

: Write or draw on the selected area. Tap

: Share the selected area with others.

: Save the selected area in Gallery. to view the result before saving the file. Screen write Capture screenshots to write or draw on them or crop an area from the captured image. 1 When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears. 2 Write a memo on the screenshot. Pen settings Eraser Undo Save Share Redo 3 Share or save the screenshot. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps. 52 SAMSUNG CONFIDENTIALFCC_20200702 Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. 1 When you want to send an animated message, open the Air command panel and tap Live 2 Customise background image and tap Done or Start drawing. 3 Write or draw on the live message screen. Apps and features messages. Change the file format. Pen settings Preview Message input limit Start over. Undo The live message will be saved in Gallery as an animated GIF file or a video. 4 Tap Done. 5 Tap Share and select a method. 53 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. 1 When there is text you want to translate, open the Air command panel and tap Translate. 2 Select the languages on the translator panel at the top of the screen. You can change the text between words and sentences by tapping or

. 3 Hover the S Pen over the text you want to translate or the unit you want to convert. The translated text will appear. To listen to the pronunciation of the original text, tap The icon may not appear depending on the language you select. Select languages. Text selecting granularity (word or sentence) Translation result This feature does not support some languages. This feature is available only when detectable text is on the screen. 54 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information. 1 When there is an image you want to search for relevant information or extract text from, open the Air command panel and tap Bixby Vision. 2 Hover the S Pen over the content you want. When the available options appear on the screen, select an option you want. Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places. Hover the S Pen away from the screen to reduce the app to a thumbnail again. To close the minimised app, tap and hold the thumbnail and drag it to Remove at the top of the screen. Thumbnail 55 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen. Open the Air command panel, tap Write on calendar, and then fill in your plans on the calendar. When you are finished, tap Save. To edit it, tap

. Undo Pen settings Eraser Select and edit. Redo Air view Hover the S Pen over an item on the screen to preview content or view information in a pop-up window. In some apps, Action buttons will be displayed on the preview window. Action button If this feature is not activated, launch the Settings app, tap Advanced features S Pen, and then tap the Air view switch to activate it. 56 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others. Screen off memo You can quickly create memos by writing on the screen without turning on it. When the screen is off, detach the S Pen or hover the S Pen over the screen and press the S Pen button. When you tap Save or reinsert the S Pen into the slot after writing a memo, the memo will be saved to Samsung Notes. Change the pen colour. Change the line thickness. Eraser Save the memo in Samsung Notes. Pin the memo on the Always On Display. If this feature is not activated, launch the Settings app, tap Advanced features S Pen, and then tap the Screen off memo switch to activate it. Extend the page. 57 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Pinning a memo on the Always On Display To pin a screen off memo on the Always On Display, tap pinned memo will not be saved yet. Pin to Always On Display. The To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes. To minimise the pinned memo, double-tap the Always On Display. To view the memo again, double-tap

. The memo will be displayed as the icon on Pinned memo Minimise the memo. If you do not perform any actions for a certain period after opening a memo, the memo will be automatically minimised. Unlocking the screen using the S Pen If the screen is locked while the S Pen is connected, you can unlock the screen by pressing the S Pen button. 1 Launch the Settings app and tap Advanced features S Pen S Pen unlock. 2 Tap Use S Pen unlock OK. Now you can unlock the screen by pressing the S Pen button. The Use S Pen unlock feature is available only when the screen lock method is set. To use this feature, the S Pen must be connected to your device. 58 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Phone Introduction Make or answer voice and video calls. If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. Making calls 1 Launch the Phone app and tap Keypad. 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Add the number to the contacts list. Preview the phone number. More options Search for a contact. Delete a preceding character. Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features Motions and gestures, and then tap the Swipe to call or send messages switch to activate it. 59 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3. Making calls by searching for nearby places Launch the Phone app, tap Places, and then select a category or tap name in the search field. Or, select one from the recommended hot places. The businesss information, such as its phone number or address, will appear. and enter a business This feature may not be available depending on the region or service provider. Making an international call 1 Launch the Phone app and tap Keypad. 2 Tap and hold 0 until the + sign appears. 3 Enter the country code, area code, and phone number, and then tap

. Receiving calls Answering a call Rejecting a call When a call comes in, drag outside the large circle. When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. To create various rejection messages, launch the Phone app, tap Settings Quick decline messages, enter a message, and then tap

. 60 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap Settings Block numbers. 2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap

. When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown/hidden numbers switch to activate the feature. Options during calls Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. Hold call: Hold a call. Bluetooth: Switch to a Bluetooth headset if it is connected to the device. Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. Mute: Turn off the microphone so that the other party cannot hear you. Keypad / Hide: Open or close the keypad.

: End the current call. Camera: During a video call, turn off the camera so that the other party cannot see you. Switch: During a video call, switch between the front and rear cameras. The features for calling may vary depending on the region or service provider. 61 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap

. 2 Select a storage location. 3 Enter contact information and tap Save. Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import. 2 Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. 1 Launch the Settings app, tap Accounts and backup Accounts and select the account to sync with. 2 Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap Sync settings and tap the Contacts switch to activate it. 62 SAMSUNG CONFIDENTIALFCC_20200702 Tap the contact. Then take one of the following actions:

at the top of the contacts list and enter search criteria. Apps and features Searching for contacts Launch the Contacts app. Tap

: Add to favourite contacts.

: Make a voice or video call.

: Compose a message.

: Compose an email. Deleting contacts 1 Launch the Contacts app and tap Delete. 2 Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap Delete. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app and tap Share. 2 Select contacts and tap Share. 3 Select a sharing method. Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap Groups Create group. 2 Follow the on-screen instructions to create a group. Merging duplicate contacts If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list. 1 Launch the Contacts app and tap Manage contacts Merge contacts. 2 Tick contacts and tap Merge. 63 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Messages Introduction Send and view messages by conversation. Sending messages 1 Launch the Messages app and tap

. 2 Add recipients and enter a message. You may incur additional charges for sending or receiving messages when you are roaming. To record and send a voice message, tap and hold your finger. The recording icon appears only while the message input field is empty.

, say your message, and then release 3 Tap to send the message. Recipient Enter recipients. Enter a message. Enter stickers. Attach files. Send the message. Viewing messages 1 Launch the Messages app and tap Conversations. 2 On the messages list, select a contact or a phone number. To reply to the message, tap the message input field, enter a message, and then tap To adjust the font size, spread two fingers apart or pinch on the screen. Sorting messages You can sort messages by category and manage them easily. Launch the Messages app and tap Conversations New category Add category. If the category option does not appear, tap Settings and tap the Conversations categories switch to activate it. 64 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Deleting messages Tap and hold a message to delete, then tap Delete. Changing message settings Launch the Messages app, tap Settings. You can block unwanted messages, change notification settings, and more. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. View your bookmarks. Open the homepage. Manage tabs. / Use secret mode. Move between pages. More options Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up and tap Dictionary on the options list. 65 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Using secret mode If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages. 1 In the toolbar at the bottom of the screen, tap Turn on Secret mode. 2 Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode. In secret mode, the device will change the colour of the toolbars. To deactivate secrete mode, tap in the toolbar at the bottom of the screen and tap Turn off Secrete mode. In secret mode, you cannot use some features, such as screen capture. Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette Do not take photos or record videos of other people without their permission. Do not take photos or record videos where legally prohibited. Do not take photos or record videos in places where you may violate other peoples privacy. Taking photos 1 Launch the Camera app. You can also launch the app by pressing the Side key twice quickly or dragging the circle on the locked screen. outside Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. Some methods may not be available depending on the region or service provider. 66 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features 2 Tap the image on the preview screen where the camera should focus. To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag the adjustment bar towards or

. 3 Tap to take a photo. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Scene optimiser Preview thumbnail Take a photo. Shooting modes list Switch between the front and rear cameras. The preview screen may vary depending on the shooting mode and which camera is being used. The camera automatically shuts off when unused. When you take photos or videos with a high resolution or a high zoom ratio, the focus may not be clear if the subject is close. Take photos or videos from a good distance. If photos you take appear blurry, clean the camera lens and try again. Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. Your devices camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems. To on the preview screen, tap Save options, and correct the distortion in photos, tap then tap the Ultra wide shape correction switch to activate it. The maximum capacity for recording a video may vary depending on the resolution. 67 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Using zoom features

, or and drag it to the left or right to zoom in or out. Alternatively, spread Select two fingers apart on the screen to zoom in, and pinch to zoom out. If the zoom ratio exceeds a certain level, a zoom guide map will appear to indicate where you are zooming in on the image.

: The Ultra wide camera lets you take wide-angle photos or record wide-angle videos of things like landscapes.

: The wide-angle camera lets you take basic photos or record normal videos.

: The telephoto camera lets you take photos or record videos by enlarging the subject. Zoom features are available only when using the rear camera. Using the camera button Tap and hold the camera button to record a video. To take burst shots, swipe the camera button to the edge of the screen and hold it. If you add another camera button, you can move it anywhere on the screen and take photos more conveniently. On the preview screen, tap the Floating Shutter button switch to activate it. Shooting methods and tap Options for current shooting mode On the preview screen, use the following options.

: Activate or deactivate the flash.

: Select the length of the delay before the camera automatically takes a photo.

: Select an aspect ratio and resolution for photos.

: Activate or deactivate the motion photo feature. If you activate the feature, a video clip will also be taken from a few seconds before tapping the camera button.

: Activate or deactivate the night hyperlapse feature.

: Stabilise a video.

: Select a frame rate.

: Select an aspect ratio and resolution for videos.

: Apply a filter effect or beauty effects.

: Record fun videos with virtual handwriting or drawings on faces or anywhere else. Refer to AR Doodle for more information. 68 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features

: Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. calculate the exposure of the shot. Matrix averages the entire scene. Spot uses the light in a concentrated centre area of the shot to

: Change the focus area in auto focus mode. the frame. Multiple rectangles will appear to indicate the focused areas. focuses on the centre within the frame. Multi focuses on several areas within Centre

: Display or hide a graph to check the light distribution in the video.

: In FOOD mode, focus on a subject inside the circular frame and blur the image

: In FOOD mode, adjust the colour tone.

: Activate or deactivate the motion detection feature when recording super slow-mo outside the frame. videos. The available options may vary depending on the model or shooting mode. Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap PHOTO and tap to take a photo. Taking high-resolution photos Take high-resolution photos. You can crop the high-resolution photos by enlarging the area you want and saving it as a high-resolution file. In the shooting options, tap or and take a photo. The resolution may vary depending on the model. Scene optimiser When the camera recognises the subject, the scene optimiser button will change and the optimised colour and effect will be applied. If this feature is not activated, tap optimiser switch to activate it. on the preview screen and tap the Scene 69 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. 1 On the shooting modes list, tap PHOTO. A guide will appear on the preview screen. 2 Point the guide at the subject. The camera recognises the composition, and the recommended composition appears on the preview screen. 3 Move the device so the guide matches the recommended composition. When the ideal composition is achieved, the guide will change to yellow. 4 Tap to take a photo. Ideal composition Guide Taking selfies You can take self-portraits with the front camera. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 Face the front camera lens. 3 Tap to take a photo. To take self-portraits with a wide-angle shot of the landscape or people, tap

. 70 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 On the preview screen, tap

. 2 Select effects and take a photo. If you use the My filters feature, you can create your own filter using an image with a colour tone you like from Gallery. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. 1 On the shooting modes list, tap VIDEO and tap to record a video. To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap To capture an image from the video while recording, tap To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap AF to cancel the manually set focus. To record the sound from a specific direction at a higher volume while recording a video, point the camera towards that direction and adjust the zoom. 2 Tap to stop recording the video. If you use the video zoom feature for a long time while recording a video, the video quality may diminish to prevent your device from overheating. The optical zoom may not work in low-light environments. 71 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Recording high-resolution videos Record high-resolution videos with a maximum resolution of 8K. Tap and record a video. When you finish recording an 8K video, play the video in the Gallery app. When you tap a frame that you like, the frame will be saved as a high-resolution photo. on Stabilising videos (Super steady) When recording videos, stabilise them using the Super steady feature. Tap VIDEO on the shooting modes list, tap record a video. on the shooting options to activate it, and then Single take mode Take various photos and videos in just one shot. Your device automatically selects the best shot and creates photos with filters or videos with certain sections repeated. 1 On the shooting modes list, tap SINGLE TAKE. and move the camera to capture the scene you want. 2 Tap 3 When you are finished, tap the preview thumbnail. To view other results, drag the tick the items you want, and then tap

. icon upwards. To save the results individually, tap Select, Change the recording time. 72 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Pro mode / Pro video mode Capture photos or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE PRO or PRO VIDEO. Select options and customise the settings, and then tap to take a photo or tap to record a video. Available options

: Reset the settings.

: Select which directions sound you want to record at a higher level. You can also use a USB or Bluetooth microphone by connecting it to your device (Pro video mode).

: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos or videos.

: Adjust the shutter speed. A slow shutter speed allows more light in, so the photo or video becomes brighter. This is ideal for photos or videos of scenery or photos or videos taken at night. A fast shutter speed allows less light in. This is ideal for capturing photos or videos of fast-moving subjects.

: Change the exposure value. This determines how much light the cameras sensor receives. For low-light situations, use a higher exposure.

: Change the focus mode. Drag the adjustment bar towards adjust the focus. To switch to auto focus mode, tap MANUAL. or to manually

: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.

: Adjust the colour tone.

: Adjust the zoom speed (Pro video mode). If the shutter speed is set manually, you cannot set the ISO setting to AUTO and you cannot change the exposure value. The exposure value will change and be displayed based on the shutter speed setting. Recording high-resolution pro videos Record high-resolution pro videos with a maximum resolution of 8K. Tap or and record a pro video. When you finish recording an 8K pro video, play it in the Gallery app. When you tap frame that you like, the frame will be saved as a high-resolution photo. on a 73 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. 1 On the shooting modes list, tap MORE PANORAMA. 2 Tap and move the device slowly in one direction. Keep the image within the frame on the cameras viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos. 3 Tap to stop taking photos. Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. Food mode Take photos of food with more vibrant colours. 1 On the shooting modes list, tap MORE FOOD. 2 Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 74 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features and drag the adjustment bar to adjust the colour tone. 3 Tap 4 Tap to take a photo. Night mode Take a photo in low-light conditions, without using the flash. When you use a tripod, you can get brighter and steadier results. 1 On the shooting modes list, tap MORE NIGHT. 2 Tap and hold your device steady until shooting is complete. Live focus mode / Live focus video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. 1 On the shooting modes list, tap MORE LIVE FOCUS or LIVE FOCUS VIDEO. 2 Tap and select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar. 3 When Ready appears on the preview screen, tap to take a photo or tap to record a video. Background effect intensity adjustment bar Background effects 75 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features The available options may vary depending on the shooting mode. Use this feature in a place that has sufficient light. The background blur may not be applied properly in the following conditions:

The device or the subject is moving. The subject is thin or transparent. The subject has a similar colour to the background. The subject or background is plain. Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. 1 On the shooting modes list, tap MORE SUPER SLOW-MO and tap to record a video. The device will capture the moment in super slow motion and save it as a video. 2 On the preview screen, tap the preview thumbnail and tap Play super slow-mo video. To edit the super slow motion section, tap Editor and drag the section editing bar to the left or right. Super slow motion section Start bracket Section editing bar End bracket Change the background music. Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, the screen may appear dark or be grainy. The screen may flicker in certain lighting conditions, such as in places with fluorescent lighting. Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area, tap motion detection area will appear on the preview screen. to activate it. The motion detection feature will be activated and the 76 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features to start recording. When motion is detected, the device will begin recording in super Tap slow motion and save it as a video. Super slow motion recording may start at an unwanted moment if there are conditions such as the following:

When the device shakes or when another object is moving near the subject in the motion detection area. When recording under flickering light, such as in places with fluorescent lighting. Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 On the shooting modes list, tap MORE SLOW MOTION and tap to record a video. 2 When you are finished recording, tap 3 On the preview screen, tap the preview thumbnail and tap Play slow motion video. to stop. The fast section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, tap Editor and drag the section editing bar to the left or right. Slow motion section Start bracket Section editing bar End bracket Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. 1 On the shooting modes list, tap MORE HYPERLAPSE. 2 Tap and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene. 77 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features 3 Tap 4 Tap to start recording. to finish recording. on the shooting options. This You can use the night hyperlapse feature by tapping feature is good for doing things like taking shots from moving cars that make the light look like it is also moving. Customising camera settings On the preview screen, tap shooting mode. Intelligent features

. Some options may not be available depending on the Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. Shot suggestions: Set the device to suggest the ideal composition for the photo by recognising the position and angle of your subject. Smart selfie angle: Set the device to automatically switch to a wide-angle selfie when there are more than two people in the frame. Scan QR codes: Enable or disable the QR code reader. Swipe Shutter button to edge to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it. Save options: Select how you want to save photos. Tap the Save RAW copies switch to set the device to save photos as uncompressed RAW files (DNG file format) in pro mode. RAW files retain all of a photos data for the best image quality, but they will take up more memory. When using the Save RAW copies feature, each photo is saved in two formats, DNG and JPG. Rear video size: Select an aspect ratio and resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. Front video size: Select an aspect ratio and resolution for videos you want to take with the front camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. 78 Pictures Videos SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Pro video size: Select an aspect ratio and resolution for videos you want to take in pro video mode. Using a higher resolution will result in higher quality videos, but they will take up more memory. Advanced recording options: Set the device to use an advanced recording option. If you activate the High efficiency video feature, you can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the devices memory. If you activate the HDR10+ video feature, you can record videos in which each scenes contrast and colour are optimised. If you activate the Zoom-in mic feature, you can record the sound from a specific direction at a higher volume. You cannot play the HEVC videos on other devices or share them online. Super slow motion and slow motion videos cannot be recorded in the HEVC format. To play the HDR10+ video properly, the device must support HDR10+. Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. Auto HDR: Take photos with rich colours and reproduce details even in bright and dark areas. Selfie tone: Set a tone to apply when you take selfies. Tracking auto-focus: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the cameras position. Tracking a subject may fail in the following conditions:

The subject is too big or too small. The subject moves excessively. The subject is backlit or you are shooting in a dark place. Colours or patterns on the subject and the background are the same. The subject includes horizontal patterns, such as blinds. The camera shakes excessively. The video resolution is high. When zooming in or out using the optical zoom. Useful features 79 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Pictures as previewed: Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them. Grid lines: Display viewfinder guides to help composition when selecting subjects. Location tags: Attach a GPS location tag to the photo. GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting. Shooting methods: Select additional shooting methods for taking a photo or recording a video. Settings to keep: Keep the last settings you used, such as the shooting mode, when you launch the camera. Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. Touch vibrations: Set the device to vibrate when you touch the screen, such as when you tap the camera button. Reset settings: Reset the camera settings. Contact us: Ask questions or view frequently asked questions. About Camera: View the Camera app version and legal information. Some features may not be available depending on the model. 80 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Gallery Using Gallery Launch the Gallery app. Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. More options Search for images. Create movies. Group similar images. Grouping similar images to group similar images and display only the best shots as Launch the Gallery app and tap a preview of the images. When you tap the image preview, you can view all the images in the group. Creating movies Create a movie by selecting images or videos. Launch the Gallery app, tap you want to use, and then tap Create movie. When you select Highlight reel, the device will automatically combine the highlights from the images or videos and create a movie.

, tick the files 81 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Bixby Vision Modify the image. Share the image with others. Add the image to favourites. Delete the image. Cropping enlarged images 1 Launch the Gallery app and select an image. 2 Spread two fingers apart on the area you want to save and tap

. The cropped area will be saved as a file. Saved image thumbnail 82 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Capture the current screen. Switch to the pop-up video player. Lock the playback screen. Rewind or fast-forward by dragging the bar. Skip to the previous video. Tap and hold to rewind. Viewing videos Launch the Gallery app select a video to play. To view other files, swipe to the left or right on the screen. More options Create an animated GIF. Change the screen ratio. Rotate the screen. Skip to the next video. Tap and hold to fast-forward. Pause and resume playback. Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen. Viewing brighter and clearer videos Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it. This feature is only available in some apps. Using this feature will increase battery consumption. Albums Create albums and sort your images and videos. 1 Launch the Gallery app and tap Albums Create album to create an album. 2 Select the album, tap Add items, and then copy or move the images or videos you want. 83 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. Launch the Gallery app, tap Stories, and then select a story. To add or delete images or videos, select a story and tap Story album Add or Edit. Syncing images and videos Launch the Gallery app, tap Settings Cloud sync, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced. When your Gallery app is synced with the cloud, photos and videos you take will also be saved in the cloud. You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive. Deleting images or videos Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap Delete. Using the recycle bin feature You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period. Launch the Gallery app, tap Settings, and then tap the Recycle bin switch to activate it. To view files in the recycle bin, launch the Gallery app and tap Recycle bin. 84 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun photos or videos. Launching AR Zone Use the following methods to launch AR Zone:

Launch the AR Zone app. Launch the Camera app and tap MORE AR ZONE. Available features may vary depending on the region, service provider, or model. AR Emoji Camera Creating AR Emoji Make an emoji that looks like you. Emoji stickers with various expressions will be automatically generated. 1 Launch the AR Zone app and tap AR Emoji Camera

. 2 Align your face on the screen, tap instructions to create an emoji. Your emoji and its emoji stickers are now created. Refer to AR Emoji Stickers for more information about emoji stickers. to take a photo, and then follow the on-screen 85 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Deleting an emoji Launch the AR Zone app and tap AR Emoji Camera. Tap you want to delete, and then tap Delete. The emoji and its emoji stickers will be deleted. Manage emojis, tick the emoji Capturing photos or videos with emojis Create fun photos or videos with emojis using various shooting modes. 1 Launch the AR Zone app and tap AR Emoji Camera. 2 Select the emoji and the mode you want to use. The available features may vary depending on the emoji you select. SCENE: The emoji mimics your expressions. MASK: The emojis face appears over your face so it looks like you are wearing a mask. MIRROR: The emoji mimics your body movements. PLAY: The emoji moves on a real background. 3 Tap the emoji icon to take a photo, or tap and hold the icon to record a video. You can view and share the photos and videos that you have captured in Gallery. AR Emoji Stickers Create your own stickers with your emojis expressions and actions. You can use your emoji stickers when sending messages or on a social network. Creating your own stickers 1 Launch the AR Zone app and tap AR Emoji Stickers. 2 Tap Make custom stickers at the bottom of the screen. 3 Edit stickers how you want and tap Save. You can view the stickers you have created by tapping Custom. 86 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Deleting emoji stickers Launch the AR Zone app and tap AR Emoji Stickers Delete stickers. Select the emoji stickers to delete and tap Delete. Using your emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. 1 While composing a message in the Messages app, tap on the Samsung keyboard. 2 Tap the emoji icon. 3 Select one of your emoji stickers. The emoji sticker will be inserted. Emoji icon AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio. You can also create clothes with custom patterns and colours for your emoji. Launch the AR Zone app and tap AR Emoji Studio. Edit the emoji. More options Select an emoji to edit. 87 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on people or pets (cat and dogs) faces or anywhere else. When the camera recognises a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves. 1 Launch the AR Zone app and tap AR Doodle. When the camera recognises the subject, the recognition area will appear on the screen. 2 Write or draw in the recognition area. If you switch to the rear camera, you can also write or draw outside the recognition area. If you tap and then begin to doodle, you can record yourself doodling. Enter text. Delete doodle. Hide the pen tools. Undo Redo Recognition area Change the pen type and colour. to record a video. 3 Tap 4 Tap to stop recording the video. You can view and share the video in Gallery. Deco Pic Capture photos or videos with various stickers. Launch the AR Zone app and tap Deco Pic. 88 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Bixby Introduction Bixby is a user interface that helps you use your device more conveniently. You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. Visit www.samsung.com/bixby for more information. Bixby is only available in some languages, and it may not be available depending on the region. Starting Bixby Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear. Using Bixby While pressing and holding the Side key, say what you want to Bixby, and then release your finger from the key when you are finished speaking. Alternatively, say Hi, Bixby and say what you want. For example, while pressing and holding the Side key, say Hows the weather today? The weather information will appear on the screen. If you want to know the weather tomorrow, while pressing and holding the Side key, just say Tomorrow?

89 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio devices, or start a conversation by saying Hi, Bixby, you can continue the conversation without tapping the icon. Launch the Bixby app and tap Automatic listening Hands-free only. Waking up Bixby using your voice You can start a conversation with Bixby by saying Hi, Bixby. Register your voice so that Bixby will respond to your voice when you say Hi, Bixby. 1 Launch the Bixby app and tap Voice wake-up. 2 Tap the Wake with Hi, Bixby switch to activate it. 3 Follow the on-screen instructions to complete the setup. Now you can say Hi, Bixby and start a conversation. Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text. Launch the Bixby app, tap

, and then type what you want. During the communication, Bixby also will answer you through text instead of voice feedback. 90 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognising objects. Use a variety of useful Bixby Vision features. This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods. In the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION. In the Gallery app, select an image and tap In the Internet app, tap and hold an image and tap Bixby Vision. If you added the Bixby Vision app icon to the Apps screen, launch the Bixby Vision app. Using Bixby Vision 1 Launch Bixby Vision. 2 Select a feature you want to use.

: Recognise text from documents or images and translate it.

: Search for images similar to the recognised object online and related information.

: Search for information of products.

: Recognise QR codes and view information. The available features and search results may vary depending on the region or service provider. 91 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Bixby Routines Introduction Add your repeated usage patterns as routines and use your device more conveniently. For example, a before bed routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device before going to bed. Adding routines 1 Launch the Settings app and tap Advanced features Bixby Routines. 2 On the Discover list, select a routine you want or tap to add your own routines. You can set the conditions and actions of routines on the Discover list. If you want to set the routines running condition to manual, tap Start button tapped. This option will appear only when there are no running conditions set. When a pop-up window appears, tap Add. You can add the routine to the Home screen as a widget and access it quickly. Add your own routines. Recommendation list 92 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Adding recommended routines When your device learns your usage patterns, it will recommend adding useful or frequently used features as routines. When the recommendation notification appears, tap View all and add it as your own routine. Using routines Running auto routines Running manual routines Auto routines will run automatically when their conditions are detected. For manual routines which you set the running condition as Start button tapped, you can run them manually by tapping the button whenever you want. Launch the Settings app and tap Advanced features Bixby Routines My routines and tap Home screen. next to the routine you want to run. Alternatively, tap the routines widget on the Viewing running routines Currently running routines will appear on the notification panel. To view a routines details, tap the notification. You can also quickly stop running routines. On the notification panel, tap routine and tap Stop. next to a Managing routines Launch the Settings app and tap Advanced features Bixby Routines My routines. Your routines will appear. To deactivate a routine, tap the routines switch or

. To delete routines, tap Delete, tick routines to delete, and then tap Delete. 93 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. Split screen view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an apps icon, and then tap Open in split screen view. The selected app will launch in the split screen view. 3 On the other window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. 94 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Launching apps from the Edge panel 1 While using an app, drag the Edge panel handle towards the centre of the screen. 2 Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears. The selected app will launch in the split screen view. You can set to launch an app in the split screen view by tapping it once. Tap tap Tap under Open in split screen view. If you tap the Show recent apps switch to activate it, you can launch the recently used apps in the split screen view from the Edge panel. and Adding app combos Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap. 1 In the split screen view, tap between the app windows. 2 Tap

. The two apps you are using in the split screen view will be saved on the Edge panel as an app combo. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised. Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an apps icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon. To use the pop-up window again, tap the app icon. 95 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen. 2 Tap and hold an app, drag it to the left, and then drop it where Drop here for pop-up view appears. The selected app will launch in the pop-up view. Moving pop-up windows To move a pop-up window, tap the windows toolbar and drag it to a new location. Samsung Daily View the latest news and various content, such as videos and games. On the Home screen, swipe to the right. The Samsung Daily screen will appear. When launching this feature for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. More options Contents Access additional card options. If you want to deactivate Samsung Daily, tap and hold an empty area, or pinch your fingers together on the Home screen. Then, swipe to the right on the screen and tap the Samsung Daily switch to deactivate it. The content of the cards update automatically at a specified interval. You can update cards whenever you want by swiping downwards on the screen. 96 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Samsung Pay Introduction Register cards to Samsung Pay to make both online and offline payments quickly and securely. You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region. This apps availability and supported features may vary depending on the region or service provider. The procedures for the initial setup and card registration may vary depending on the region or service provider. Magnetic secure transmission (MST) may not be supported depending on the region. Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account and read and agree to the terms and conditions. 3 Register your fingerprint and a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera. Launch the Samsung Pay app and follow the on-screen instructions to complete your card registration. 97 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use. 2 Scan your fingerprint or enter the payment PIN you set. 3 Touch the back of your device to the card reader. When the card reader recognises the card information, the payment will be processed. Payments may not be processed depending on your network connection. The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them. On the cards list, swipe to the left or right to select the card you used. Follow the on-screen instructions to complete payment cancellation. 98 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and view health tips. Visit www.samsung.com/samsung-health for more information. Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap Manage items at the bottom of the trackers list. View and manage trackers. Monitor your health and fitness. View health tips. Compare your step count records with other Samsung Health users or compete with your friends. Some features may not be available depending on the region. If you use the steps tracker while travelling by car or train, vibration may affect your step count. 99 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app, tap

, and then create a note. You can change the input method by tapping or

. Enter a title. Insert files. Reading mode 2 When you are finished composing the note, tap the Back button to save it. If you want to save the note in another file format, tap Save as file. Deleting notes Tap and hold a note to delete and tap Delete. Composing notes with handwriting On the note composer screen, tap to write or draw with the S Pen. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. Pen Eraser Straighten Undo Change styles. Auto-fix shapes Highlighter Select and edit. Convert handwriting to text. Redo Easy writing pad 100 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Using the eraser When you want to erase handwriting from a note, tap Alternatively, select an area while pressing and holding the S Pen button. and select an area to erase. To change the eraser type, tap once more. Erase by line: Erase the line you select. Erase by area: Erase only the area you select. You can adjust the size of the eraser by dragging the size adjustment bar. Even with a smaller eraser, you may still not be able to precisely erase the intended part. Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, or resizing. 1 When there is handwriting on the note, tap To change the shape of the selection, tap

. once more. 2 Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location. To change the size of the selection, tap the input and drag a corner of the frame that appears. 3 Edit the input using the available options. Straightening content horizontally You can horizontally straighten your handwriting and drawings. After writing or drawing on the screen, tap

. 101 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Changing styles You can change the style of your handwriting and drawings. After writing or drawing on the screen, tap want. Then, point the S Pen toward where you want to apply the style. When the appears, tap where you want to change the style. twice and select a colour or line thickness you icon Converting handwriting to text

, you can select the handwriting you want. To replace the handwriting with the text, tap

. Options will appear in the preview window. If you drag After writing on the screen, tap or Convert. Using the easy writing pad Use the easy writing pad to enter your handwriting more easily. On the note composer screen, tap writing pad. The input field will be magnified and appear as the easy Easy writing pad Automatically fixing shapes Tap and draw a shape. The shape will be fixed. 102 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Recording voice to notes Make a recording of your voice while creating a note, and then the content will be synchronized with the recording. On the note composer screen, tap Voice recordings and create a note. Select a note from the list and tap while recording will be displayed on the screen along with the recording. to play the recording. Then the content you created Adding memos to PDF files Launch the Samsung Notes app, tap the PDF file.

, and then select a PDF file. You can add memos to Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. 1 Launch the Samsung Notes app. 2 Select a note and tap Pin to home screen. The note will be added to the Home screen. Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Samsung Galaxy Access the Samsung website and view various information related to products. Launch the Samsung Galaxy app. 103 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features PENUP PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others artwork, and get useful drawing tips. Launch the PENUP app. Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable devices settings and apps. Launch the Galaxy Wearable app. Tap Get started to connect your device to the wearable device. Follow the on-screen instructions to finish the setup. Refer to the wearable devices user manual for more information about how to connect and use the wearable device with your device. Calendar Manage your schedule by entering upcoming events in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap

. 2 Enter event details and tap Save. Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup Accounts, and then select the account to sync with. 2 Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap Sync settings and tap the Calendar switch to activate it. To add accounts to sync with, launch the Calendar app and tap account. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name. Add new 104 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model. Launch the Calendar app and tap Reminder app icon (

) will be added to the Apps screen. Reminder. The Reminder screen will appear and the Starting Reminder Creating reminders 1 Launch the Reminder app. 2 Tap Write a reminder or

, enter the details, and then tap Save. Completing reminders On the reminders list, select a reminder and tap Complete. Restoring reminders Restore reminders that have been completed. 1 On the reminders list, tap Completed Edit. 2 Tick items to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded again. Deleting reminders To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete. 105 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Voice Recorder Record or play voice recordings. 1 Launch the Voice Recorder app. to finish recording. 3 Tap 4 Enter a file name and tap Save. Changing the recording mode 2 Tap to start recording. Speak into the microphone. to pause recording. Tap While making a voice recording, tap BOOKMARK to insert a bookmark. Select a mode from the top of the voice recorder screen. Standard: This is the normal recording mode. Interview: The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides. Speech-to-text: The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place. If the voice memo system language does not match the language you are speaking, the device will not recognise your voice. Before using this feature, tap the current language to set the voice memo system language. Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. 1 Tap List and select a voice recording made in interview mode. 2 To mute certain sound sources, tap for the corresponding direction that sound is to be muted. The icon will change to and the sound will be muted. 106 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Muted sound source Unmuted sound source My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the devices storage, tap Analyse storage. To search for files or folders, tap

. Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Launch the Clock app. Calculator Perform simple or complex calculations. Launch the Calculator app. calculation history panel, tap

. temperature, into other units.

: Display the scientific calculator.

: View the calculation history. To clear the history, tap Clear history. To close the

: Use the unit conversion tool. You can convert various values, such as area, length, or 107 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen. If you cannot see your games, drag the Library panel upwards and tap Add apps. Removing a game from Game Launcher Drag the Library panel upwards, tap and hold a game, and then tap Remove from Game Launcher. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap then select the mode you want. Game performance Game performance, and Focus on performance: This focuses on giving you the best possible performance while playing games. Balanced: This balances the performance and the battery usage time. Focus on power saving: This saves battery power while playing games. Battery power efficiency may vary by game. 108 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Full screen gestures, open the notification panel and tap Tap to open Game Booster. on the navigation bar. If the

: Configure settings for Game Booster. Monitoring temperature / Monitoring memory: Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory. Block during game: Lock some features during games. Navigation button lock: Hide the buttons on the navigation bar. To display the buttons, tap Screen touch lock: Lock the touchscreen while the game is being played. To unlock the touchscreen, drag the lock icon in any direction. Screenshot: Capture screenshots. on the navigation bar. You can set to open the Game Booster panel from the navigation bar while the navigation bar is set to Full screen gestures. On the Game Booster panel, tap Block during game and tap the Navigation gestures switch to activate it. Available options may vary depending on the game. Launching apps in pop-up windows while playing games You can launch apps in pop-up windows while playing a game. Tap and select an app from the apps list. 109 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Samsung Kids You can restrict childrens access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Open the notification panel, swipe downwards, and then tap

(Samsung Kids) to activate it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. On the Samsung Kids screen, select the app you want to use. Your preset screen lock method or your created PIN will be used when activating the Parental control feature or closing Samsung Kids. Using parental control features You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap Parental control and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap Close Samsung Kids, and then enter your unlock code. SmartThings Control and manage smart appliances and Internet of Things (IoT) products with your smartphone. To view more information, launch the SmartThings app and tap How to use. 1 Launch the SmartThings app. Device. 2 Tap 3 Select a device and connect to it by following the on-screen instructions. Connection methods may vary depending on the type of connected devices or the shared content. The devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. Connected devices own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the devices manufacturer. 110 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. 1 Launch the Gallery app and select an image. 2 On the other device, open the notification panel, swipe downwards, and then tap

(Quick Share) to activate it. Quick Share and select a device to transfer the image to. 3 Tap 4 Accept the file transfer request on the other device. This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature. Pointing to share (C2_5G, C2) Share content by pointing the device among the nearby devices. This feature is available only on devices that support the UWB (Ultra-wideband) feature. Also, the other devices screen must be turned on. 1 Launch the Gallery app and select an image. 2 On the other device, open the notification panel, swipe downwards, and then tap

(Quick Share) to activate it. Quick Share and point the back of your device at the other device. 3 Tap 4 Tap the other device when it appears at the top of the screen. 5 Accept the file transfer request on the other device. 111 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Setting who can find your device Set who is allowed to find and send content to your device. it. 2 Tap and hold

(Quick Share). The Quick Share settings screen will appear. 3 Select an option. 1 Open the notification panel, swipe downwards, and then tap

(Quick Share) to activate Contacts only: Allow only your contacts to share with your device. Everyone: Allow any nearby devices to share with your device. Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. 1 Launch the Gallery app and select an image. 2 Tap Link Sharing. The link for the image will be created. 3 Select a sharing option. Shared album 1 Launch the Gallery app and select an image. Shared album. 2 Tap 3 Select an album to share. Create a shared album to share photos or videos with others, and download your files whenever you want. If there is no album to share, tap Create shared album and follow the on-screen instructions to create an album. When you play a high-resolution video from a shared album, the video connection may drop depending on the network speed. Content that is larger than 1 GB cannot be shared to a shared album. 112 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on both of your Galaxy Buds. This feature is available only on devices that support the Music Share feature. Sharing a Bluetooth speaker You can listen to music stored on your smartphone and your friends smartphone via your Bluetooth speaker. 1 Make sure that your smartphone and your Bluetooth speaker are connected. Refer to Pairing with other Bluetooth devices for how to connect. 2 On your smartphone, open the notification panel, swipe downwards, and then check if

(Music Share) is activated. You can use additional features, such as setting who to share your device with, by tapping and holding

(Music Share). 3 On your friends smartphone, select your speaker from the list of the Bluetooth devices. 4 On your smartphone, accept the connection request. Your speaker will be shared. When you play music via your friends smartphone, the music playing via your smartphone will be paused. Listening to music together with Galaxy Buds You can listen to music stored on your smartphone together through your Buds and your friends Buds. This feature is supported only on Galaxy Buds, Galaxy Buds Plus, and Galaxy Buds Live. 1 Make sure that each smartphone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect. 113 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features 2 On your friends smartphone, open the notification panel, swipe downwards, and then

(Music Share) is activated. check if You can use additional features, such as setting who to share your device with, by tapping and holding

(Music Share). 3 On your smartphone, open the notification panel and tap Media. 4 Tap and select your friends Buds from the detected devices list. 5 On your friends smartphone, accept the connection request. 6 On your smartphone, tick your Buds and your friends Buds on the audio output list. When you play music via your smartphone, you can listen to it together via both Buds. Smart View View your devices displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor. 1 Open the notification panel, swipe downwards, and then tap

(Smart View). 2 Select a device to mirror your devices screen or display content. When you play a video with Smart View, the resolution may vary depending on the TV model. 114 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse. While using Samsung DeX, you can simultaneously use your smartphone. Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adaptor (USB Type-C to HDMI). All accessories are sold separately. Use only official Samsung DeX supported accessories that are provided by Samsung. Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty. 1 Connect an HDMI adaptor to your smartphone. 2 Connect an HDMI cable to the HDMI adaptor and to a TV or monitors HDMI port. 3 On your smartphones screen, tap Start. Without changing your smartphones screen, the Samsung DeX screen will appear on the connected TV or monitor. HDMI cable HDMI adaptor

(USB Type-C to HDMI) 115 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port. 1 On a computer, visit www.samsung.com/samsung-dex and download the Samsung DeX app. 2 Connect your smartphone to a computer using a USB cable. 3 On your smartphones screen, tap Start now. When they are connected, the Samsung DeX screen will appear on the computer. Connecting to a TV wirelessly You can use Samsung DeX by connecting your smartphone to a TV wirelessly. 1 On your smartphone, open the notification panel, swipe downwards, and then tap

(DeX) to activate it. 2 Select a TV from the detected devices list and tap Start now. 3 Accept the connection request on the TV. 4 Follow the on-screen instructions to complete the connection. When they are connected, the Samsung DeX screen will appear on the TV. It is recommended to use a Samsung Smart TV manufactured after 2019. Make sure that screen mirroring is supported on the TV you want to connect to. 116 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Controlling the Samsung DeX screen Controlling on an external display Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective devices manual for more information. You can set the mouse pointer to flow from the external display to the smartphones screen. Launch the Settings app, select Samsung DeX Mouse/trackpad, and then select the Flow pointer to phone screen switch to activate it. You can also use the external keyboard on the smartphones screen. Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers. On your smartphone, drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad. If you open the notification panel, you can view the gestures you can use with the touchpad. If your smartphones case has a front cover, open the front cover to use your smartphone as a touchpad. If the front cover is closed, the touchpad may not work properly. If your smartphones screen turns off, press the Side key or double-tap the screen to turn on the screen. Using the screen keyboard When you enter text to send messages, create notes, or perform other tasks, a screen keyboard will appear automatically on your smartphones screen without connecting an external keyboard. 117 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text. To view keyboard shortcuts available while using Samsung DeX, launch the Settings app and tap General management Language and input Physical keyboard Keyboard shortcuts. Using Samsung DeX Use your smartphones features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your smartphones notifications and status. Favourite apps Taskbar Apps button Samsung DeX home screen Quick access toolbar Status bar Notifications The Samsung DeX screen layout may differ depending on the connected device. When starting or ending Samsung DeX, running apps may be closed. Some apps or features may not be available when using Samsung DeX. To adjust the screen settings, use the connected TV or monitors display settings. To change the audio output, tap the status bar, select Media, and then select a device under Audio output. 118 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Using Samsung DeX and smartphone simultaneously While using Samsung DeX, you can use separate apps on the external display or the computer and your smartphone simultaneously. For example, while watching a video on the connected TV or monitor, you can chat with your friend on a messenger. On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your smartphone. Locking the Samsung DeX screen If you want to lock the external display and your smartphones screen while using Samsung DeX, select Lock DeX. While using Samsung DeX, you cannot lock the external display and your smartphones screen by pressing the Side key. Transferring data with a computer Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app. Copying and pasting text Using the keyboard shortcut keys, copy text on the Samsung DeX screen or computer screen and paste it in the text input field on the other screen. 119 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your devices data, such as photos or messages, on the computer. When calls or messages come in, you can receive them on the computer. This feature is only available on Windows 10 version 1803 or higher, and it is recommended to use the latest version to fully use this feature. A Microsoft account is required to use this feature. When you create a Microsoft account, you can sign in to all Microsoft devices and services, such as Microsoft Office programs and Windows 10. Connecting to a computer 1 Launch the Settings app and tap Advanced features Link to Windows. 2 Follow the on-screen instructions to complete the connection. Visit https://aka.ms/setupltw for details. Viewing data and notifications from your device on the computer Launch the Your Phone app on the computer and select a category you want. Available features and menus may vary depending on the software version or model. Your device Notifications Messages Photos Phone screen Calls 120 SAMSUNG CONFIDENTIALFCC_20200702 Apps and features Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each apps help menu. Chrome: Search for information and browse webpages. Gmail: Send or receive emails via the Google Mail service. Maps : Find your location on the map, search the world map, and view location information for various places around you. YT Music : Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them. Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive: Store your content on the cloud, access it from anywhere, and share it with others. YouTube: Watch or create videos and share them with others. Photos: Search for, manage, and edit all your photos and videos from various sources in one place. Google: Search quickly for items on the Internet or your device. Duo: Make a simple video call. Some apps may not be available or may be labelled differently depending on the region or service provider. 121 SAMSUNG CONFIDENTIALFCC_20200702 Settings Introduction Customise device settings. Launch the Settings app. Connections To search for settings by entering keywords, tap

. Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information. Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information. NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and payment for more information. Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. Mobile networks: Configure your mobile network settings. 122 SAMSUNG CONFIDENTIALFCC_20200702 Settings Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information. You can also select apps to always use the mobile data even when your device is connected to a Wi-Fi network. Refer to Mobile data only apps for more information. SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the devices mobile data connection with other devices. For more information about the mobile hotspot, refer to Mobile Hotspot. You may incur additional charges when using this feature. More connection settings: Customise settings to control other features. Refer to More connection settings for more information. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections Wi-Fi and tap the switch to activate it. 2 Select a network from the Wi-Fi networks list. Networks with a lock icon require a password. Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device from connecting to the network automatically, tap the Auto reconnect switch to deactivate it. If you cannot connect to a Wi-Fi network properly, restart your devices Wi-Fi feature or the wireless router. next to the network and tap 123 SAMSUNG CONFIDENTIALFCC_20200702 Settings Viewing the network quality information View the Wi-Fi network quality information, such as the speed and stability. On the Settings screen, tap Connections Wi-Fi and tap the switch to activate it. The network quality information will appear under the Wi-Fi networks. If it does not appear, tap Advanced and tap the Show network quality info switch to activate it. Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections Wi-Fi and tap the switch to activate it. 2 Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. To end the device connection, select the device to disconnect from the list. Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. Wi-Fi Direct and select a device to transfer the image to. 2 Tap 3 Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. 124 SAMSUNG CONFIDENTIALFCC_20200702 Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. 1 On the Settings screen, tap Connections Bluetooth and tap the switch to activate it. Pairing with other Bluetooth devices The detected devices will be listed. 2 Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other devices user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. To unpair the devices, tap next to the device name to unpair and tap Unpair. Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 125 SAMSUNG CONFIDENTIALFCC_20200702 Settings 2 Tap Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept the Bluetooth connection request on the other device. NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna. Reading information from NFC tags Use the NFC feature to read product information from NFC tags. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the devices screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. 126 SAMSUNG CONFIDENTIALFCC_20200702 Settings it. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate 2 Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT, and then select an app. The payment services list may not include all available payment apps. Sending data with the NFC feature Transfer data, such as images or contacts, with other devices by touching your devices NFC antenna to the other devices NFC antenna. 1 On the Settings screen, tap Connections NFC and payment and tap the switch to activate it. 2 Tap the Android Beam switch to activate it. 3 Select an item and touch the other devices NFC antenna to your devices NFC antenna. 4 When Touch to beam. appears on the screen, tap your devices screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections Data usage Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. To select apps to use data without restriction, tap Allow app while Data saver on and select apps. Data saver feature activated 127 SAMSUNG CONFIDENTIALFCC_20200702 Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data. On the Settings screen, tap Connections Data usage Mobile data only apps, tap the switch to activate it, and then tap the switches next to the apps you want. You may incur additional charges when using this feature. Mobile Hotspot Use your device as a mobile hotspot to share your devices mobile data connection with other devices. 1 On the Settings screen, tap Connections Mobile Hotspot and Tethering Mobile Hotspot. 2 Tap the switch to activate it. icon appears on the status bar. The You can change the level of security and the password by tapping Configure Mobile Hotspot. 3 On the other devices screen, search for and select your device from the Wi-Fi networks list. on the mobile hotspot screen and scan the QR code with the other Alternatively, tap device. If the mobile hotspot is not found, on your device, set Band to 2.4 GHz, tap Configure Mobile Hotspot, and then deselect Hide my device. If you activate the Auto Hotspot feature, you can share your devices mobile data connection with other devices signed in to your Samsung account. 128 SAMSUNG CONFIDENTIALFCC_20200702 Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections More connection settings. Nearby device scanning: Set the device to scan for nearby devices to connect to. Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. VPN: Set up virtual private networks (VPNs) on your device to connect to a school or companys private network. Private DNS: Set the device to use the security enhanced private DNS. Ethernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings. Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen, tap Connections More connection settings Printing The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Download plugin. 2 Select a printer plug-in and install it. 3 Select the installed printer plug-in. 4 Select a printer to add. To add printers manually, tap Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print All printers..., and then select a printer. Printing methods may vary depending on the content type. 129 SAMSUNG CONFIDENTIALFCC_20200702 Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. Sound mode: Set the device to use sound mode, vibration mode, or silent mode. Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. Temporary mute: Set the device to use silent mode for a certain period. Ringtone: Change the call ringtone. Notification sound: Change the notification sound. System sound: Change the sound to use for certain actions, such as charging the device. Volume: Adjust the devices volume level. Vibration pattern: Select a vibration pattern. Vibration intensity: Adjust the force of the vibration notification. System sound/vibration control: Set the device to sound or vibrate for actions, such as controlling the touchscreen. Sound quality and effects: Set the devices sound quality and effects. Refer to Sound quality and effects for more information. Separate app sound: Set the device to play media sound from a specific app separately on the other audio device. Refer to Separate app sound for more information. Sound quality and effects Set the devices sound quality and effects. On the Settings screen, tap Sounds and vibration Sound quality and effects. Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you. Dolby Atmos for gaming: Experience the realistic Dolby Atmos sound optimised for games while playing games. Equaliser: Select an option for a specific music genre and enjoy optimised sound. UHQ upscaler: Enhance the sound resolution of music and videos. Adapt sound: Set the best sound for you. 130 SAMSUNG CONFIDENTIALFCC_20200702 Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset. For example, you can listen to the Navigation app through your devices speaker while listening to playback from the Music app through the vehicles Bluetooth speaker. 1 On the Settings screen, tap Sounds and vibration Separate app sound and tap the switch to activate it. 2 Select an app to play media sounds separately and tap the Back button. 3 Select a device for playing the selected apps media sound. Notifications Change the notification settings. On the Settings screen, tap Notifications. Suggest actions and replies: Set the device to suggest actions and replies for notifications. Swipe left or right for snooze: Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel. App icon badges: Set the device to display a number or dot badge on apps that have notifications. You can also set it to display no badges. Status bar: Set how to display notification icons and whether to show the remaining battery percentage on the status bar. Do not disturb: Set the device to mute all sounds except for allowed exceptions. Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap See all All and select an app from the apps list. 131 SAMSUNG CONFIDENTIALFCC_20200702 Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. Light / Dark: Activate or deactivate dark mode. Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying dark mode. The dark theme may not be applied in some apps. Brightness: Adjust the brightness of the display. Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. Motion smoothness: Change the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly. Refer to Motion smoothness (C2_5G, C2) for more information. Blue light filter: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying the blue light filter. Screen mode: Change the screen mode to adjust the displays colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information. Font size and style: Change the font size and style. Screen zoom: Make the items on the screen larger or smaller. Screen resolution: Change the screen resolution. Higher resolutions make the display more vivid, however they will consume more battery power. Some currently running apps may close when you change the resolution. Full screen apps: Select apps to use with the full screen aspect ratio. You can also set the device to hide the front camera from the screen. Screen timeout: Set the length of time the device waits before turning off the displays backlight. Home screen: Configure settings for the Home screen, such as the screen grid or layout. Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. 132 SAMSUNG CONFIDENTIALFCC_20200702 Settings Edge screen: Change the settings for the Edge panel and the edge lighting. Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors. Show charging information: Set the device to display the charging information, such as the remaining battery percentage when the screen is off. Screensaver: Set the device to launch a screensaver when the device is charging. Some features may not be available depending on the model. Motion smoothness (C2_5G, C2) The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer. 1 On the Settings screen, tap Display Motion smoothness. 2 Select a refresh rate. High: Use a high refresh rate for the screen to switch more smoothly. Standard: Use a standard refresh rate in normal situations to conserve battery power. Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display Screen mode and select a mode you want. Vivid: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value. Natural: This adjusts the screen to a natural tone. You can adjust the display colour only in Vivid mode. Vivid mode may not be compatible with third-party apps. You cannot change the screen mode while applying the blue light filter. 133 SAMSUNG CONFIDENTIALFCC_20200702 Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. 1 On the Settings screen, tap Display Screen mode Vivid. 2 Tap Advanced settings. 3 Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference. The screen tone will be adjusted. Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons. On the Settings screen, tap Themes. 134 SAMSUNG CONFIDENTIALFCC_20200702 Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. Screen lock type: Change the screen lock method. Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. Secure lock settings: Change screen lock settings for the selected lock method. Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information. Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock screen. Clock style: Change the type and colour of the clock on the locked screen. Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. FaceWidgets: Change the settings of the items displayed on the locked screen. Contact information: Set the device to show contact information, such as your email address, on the locked screen. Notifications: Set how to show notifications on the locked screen. Shortcuts: Select apps to display shortcuts to them on the locked screen. About Lock screen: View the Lock screen version and legal information. The available options may vary depending on the screen lock method selected. Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen Smart Lock and follow the on-screen instructions to complete the setup. 135 SAMSUNG CONFIDENTIALFCC_20200702 Settings This feature will be available to use after you set a screen lock method. If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set. Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The Always On Display is set to appear only when you tap the screen. To change the settings to make it appear continuously or during a set time, on the Settings screen, tap Lock screen Always On Display, and then select a mode you want. The brightness of the Always On Display may change automatically depending on the lighting conditions. Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications. Deactivating the Always On Display feature Open the notification panel, swipe downwards, and then tap deactivate it. Alternatively, on the Settings screen, tap Lock screen, and then tap the Always On Display switch to deactivate it.

(Always On Display) to 136 SAMSUNG CONFIDENTIALFCC_20200702 Settings Biometrics and security Options Change the settings for securing the device. On the Settings screen, tap Biometrics and security. Face recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. Biometrics preferences: Change the settings for biometric data. Biometrics security patch: View the version of the biometrics security patch and check for updates. Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. Security update: View the version of your devices software and check for updates. Google Play system update: View the Google Play system version and check for updates. Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. Secure Wi-Fi: Set the device to protect your data while using unsecured Wi-Fi networks. Refer to Secure Wi-Fi for more information. Samsung Blockchain Keystore: Manage your blockchain private key safely. Samsung Digital Key: Use the device as a key for other devices supporting the UWB

(Ultra-wideband) feature. Install unknown apps: Set the device to allow the installation of apps from unknown sources. 137 SAMSUNG CONFIDENTIALFCC_20200702 Settings Encrypt or decrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. Other security settings: Configure additional security settings. Some features may not be available depending on the region, service provider, or model. Face recognition You can set the device to unlock the screen by recognising your face. If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again. Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. Your device could be unlocked by someone or something that looks like your image. Face recognition is less secure than Pattern, PIN, or Password. For better face recognition Consider the following when using face recognition:

Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup Ensure that you are in a well-lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results 138 SAMSUNG CONFIDENTIALFCC_20200702 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Read the on-screen instructions and tap Continue. 3 Set a screen lock method. 4 Select whether you are wearing glasses or not and tap Continue. 5 Hold the device with the screen facing towards you and look at the screen. 6 Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. To enhance the face recognition, tap Add alternative look and add an alternate appearance. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap the Face unlock switch to activate it. 4 On the locked screen, look at the screen. When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method. 139 SAMSUNG CONFIDENTIALFCC_20200702 Settings Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data Remove. Once the registered face is deleted, all the related features will also be deactivated. Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. This feature may not be available depending on the region or service provider. Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical. Your device comes with a screen protector attached. If you replace it, make sure the new protector allows for use of the ultrasonic fingerprint sensor. However, a screen protector may not be attached depending on the region or service provider. If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password. If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again. 140 SAMSUNG CONFIDENTIALFCC_20200702 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the features performance:

The device may not recognise fingerprints that are affected by wrinkles or scars. The device may not recognise fingerprints from small or thin fingers. To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device. Your device has a built-in fingerprint recognition sensor at the bottom centre of the screen. Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces. Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry. If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area. Registering fingerprints 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Read the on-screen instructions and tap Continue. 3 Set a screen lock method. 4 Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. 141 SAMSUNG CONFIDENTIALFCC_20200702 Settings 5 When you are finished registering your fingerprints, tap Done. You can check whether your fingerprint is registered by tapping Check added fingerprints. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprint unlock switch to activate it. 4 On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint. Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Tap Show icon when screen is off and select an option. Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Select a fingerprint to delete and tap Remove. 142 SAMSUNG CONFIDENTIALFCC_20200702 Settings Samsung Pass Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information. The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not support this feature. Registered biometric data and saved payment card information are only saved to your device and are not synced with other devices or servers. Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. On the Settings screen, tap Biometrics and security Samsung Pass. Follow the on-screen instructions to complete the setup. Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store. On the Samsung Pass main screen, tap Settings Account and syncing, and then tap the Verify with Samsung Pass switch to activate it. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 On the website that you want to sign in to, enter your ID and password, and then tap the websites sign in button. 2 When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember. Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill. 1 On the app that you want to sign in to, enter your ID and password, and then tap the apps 2 When a pop-up window asking whether you want to save the sign-in information appears, sign in button. tap Save. 143 SAMSUNG CONFIDENTIALFCC_20200702 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Samsung Pass main screen, tap Sign-in and select a website or app from the list. 2 Tap Edit and modify your ID, password, and the websites or apps name. To delete your sign-in information, tap Delete. Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear. Available websites and apps may vary depending on the region or service provider. Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass. Entering your personal information automatically You can use Samsung Pass to easily enter your personal information, such as your address or payment card information, on apps that support autofill. 1 On the Samsung Pass main screen, tap Autofill forms and select an option. 2 Enter the information and tap Save. You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps. Deleting your Samsung Pass data You can delete your biometric data, sign-in information, and app data registered to Samsung Pass. On the Samsung Pass main screen, tap Settings Delete data. Your agreement to the terms and conditions and your Samsung account will remain active. The Samsung Pass data on other devices signed in to your Samsung account will not be deleted. 144 SAMSUNG CONFIDENTIALFCC_20200702 Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder. 2 Follow the on-screen instructions to complete the setup. The Secure Folder screen will appear and the Secure Folder app icon (

the Apps screen. To change the name or icon colour of Secure Folder, tap Customise.

) will be added to When you launch the Secure Folder app, you must unlock the app using your preset lock method. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password. Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder. 2 Select a lock option. To manually lock your Secure Folder, tap Lock and exit. Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files. 145 SAMSUNG CONFIDENTIALFCC_20200702 Settings 2 Tap Images, tick images to move, and then tap Done. 3 Tap Move. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy. The method for moving content may vary depending on the content type. Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery. 2 Select an image and tap Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps. 2 Tick one or more apps installed on the device and tap Add. Removing apps from Secure Folder Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 Launch the Secure Folder app and tap Settings Accounts Add account. 2 Select an account service. 3 Follow the on-screen instructions to complete the account setup. 146 SAMSUNG CONFIDENTIALFCC_20200702 Settings Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap Settings, and then tap the Show icon on Apps screen switch to deactivate it. Alternatively, open the notification panel, swipe downwards, and then tap Folder) to deactivate the feature.

(Secure If you want to show the Secure Folder again, launch the Settings app, tap Secure Folder, and then tap the Show icon on Apps screen switch to activate it. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Launch the Secure Folder app and tap Settings Backup and restore. Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap Settings More settings Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, launch the My Files app and tap Internal storage Secure Folder. Notes saved in Samsung Notes will not be backed up. Secure Wi-Fi Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes or airports, Secure Wi-Fi is automatically activated so that no one can hack your login information or monitor your activity in apps and websites. On the Settings screen, tap Biometrics and security Secure Wi-Fi and follow the on-screen instructions to complete the setup. When Secure Wi-Fi is activated, the icon will appear on the status bar. Using this feature may result in a slower Wi-Fi network speed. This feature may not be available depending on the Wi-Fi network, region, or service provider. 147 SAMSUNG CONFIDENTIALFCC_20200702 Settings Selecting apps to protect using Secure Wi-Fi Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your password or your activity in apps, from being accessed by others. On the Settings screen, tap Biometrics and security Secure Wi-Fi Protected apps and tap the switches next to the apps you want to protect using Secure Wi-Fi. Some apps may not support this feature. Purchasing protection plan You are provided with a free protection plan for Wi-Fi networks every month. You can also purchase paid protection plans and have unlimited bandwidth protection for a limited time. 1 On the Settings screen, tap Biometrics and security Secure Wi-Fi. 2 Tap Protection plan and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. 3 Follow the on-screen instructions to complete the purchase. Privacy Change the settings for privacy. On the Settings screen, tap Privacy. Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. Send diagnostic data: Set the device to automatically send the devices diagnostic and usage information to Samsung. Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. Samsung account privacy: Manage personal data related to your Samsung account and change the settings for Customisation Service. Advanced: Configure advanced settings for privacy. 148 SAMSUNG CONFIDENTIALFCC_20200702 Settings Location Change settings for location information permissions. On the Settings screen, tap Location. App permissions: View the list of apps that have permission to access the devices location and edit the permission settings. Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated. Recent location requests: View which apps request your current location information. Location services: View the location services your device is using. Accounts and backup Options Sync, back up, or restore your devices data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Accounts and backup. Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. Backup and restore: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Sync and back up your data and settings, and restore the previous devices data and settings even when you do not have it. Refer to Samsung Cloud for more information. Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset. 149 SAMSUNG CONFIDENTIALFCC_20200702 Settings Syncing data Samsung Cloud Sync your devices data with Samsung Cloud and view the data you have synced in each app. You can also back up your devices data to Samsung Cloud and restore it later. You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 On the Settings screen, tap Accounts and backup Samsung Cloud. 2 Tap Settings Sync and auto backup settings Sync. 3 Tap the switches next to the items you want to sync with. You can check the saved data or change the settings by tapping Gallery, Other synced data, or Samsung Cloud Drive. When you connect your Samsung account and Microsoft account, you can sync images and videos with Microsoft OneDrive. 1 On the Settings screen, tap Accounts and backup Samsung Cloud Back up this Backing up data You can back up your devices data to Samsung Cloud. phone. 2 Tick items you want to back up and tap Back up. 3 Tap Done. Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup Samsung Cloud Back up this phone. To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup Samsung Cloud Restore data

, and then select a device you want. Restoring data You can restore your backup data from Samsung Cloud to your device. 1 On the Settings screen, tap Accounts and backup Samsung Cloud. 2 Tap Restore data 3 Tick items you want to restore and tap Restore. and select a device you want. 150 SAMSUNG CONFIDENTIALFCC_20200702 Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. S Pen: Change the settings for using the S Pen. Refer to S Pen for more information about Air actions, Screen off memo, Air view, and Air command. Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side key for more information. Bixby Routines: Add routines to automate settings that you use repeatedly. The device also suggests useful routines according to your frequent situations. Refer to Bixby Routines for more information. Call & text on other devices: Use your devices calling and messaging features on other devices signed in to your Samsung account. Link to Windows: Instantly access data saved in your device on your computer. Refer to Link to Windows for more information. Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen. Screenshots and screen recorder: Change the settings for screenshots and screen recorder. Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. Reduce animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps. Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. 151 SAMSUNG CONFIDENTIALFCC_20200702 Settings One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information. Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information. Video enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. Send SOS messages: Set the device to send help messages by pressing the Side key several times. Some features may not be available depending on the region or service provider. Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features Motions and gestures. Lift to wake: Set the device to turn on the screen when you pick it up. Double tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. Smart stay: Set the device to prevent the display from turning off while you are looking at it. Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface. Easy mute: Set the device to mute certain sounds by using motions or gestures. Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Swipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. 152 SAMSUNG CONFIDENTIALFCC_20200702 Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features Dual Messenger. Supported apps will appear. 2 Tap the switch of an app to install the second app. The second app will be installed. The second apps icon will be displayed with

. Second app The Dual Messenger feature may not be available depending on the app. Some features of the app may be limited for the second app. Uninstalling a second app 1 On the Settings screen, tap Advanced features Dual Messenger. 2 Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls. Screen time: Set goals for how much you use your device a day. Unlocks: Set goals for how many times you unlock your device a day. App timers: Limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. Focus mode: Activate focus mode to avoid distractions from your device and stay focused on what you want. You can use the apps you allowed to be used in focus mode. 153 SAMSUNG CONFIDENTIALFCC_20200702 Wind Down: Activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. Volume monitor: Activate the volume monitor to protect your hearing. Parental controls: Manage your childrens digital use. Settings Device care Introduction The device care feature provides an overview of the status of your devices battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Optimising your device On the Settings screen, tap Device care Optimise now. The quick optimisation feature improves device performance through the following actions. Closing apps running in the background. Managing abnormal battery usage. Scanning for crashed apps and malware. Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap Advanced Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time. Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care Battery. Battery usage: View your battery usage and put apps to sleep when they are not being used. Select apps from the apps list and tap the Put app to sleep switch to activate it. Power mode: Select a power mode, such as power saving mode. 154 SAMSUNG CONFIDENTIALFCC_20200702 Settings App power management: Limit battery usage for apps that you do not use often. Wireless PowerShare: Charge another device with your devices battery. Refer to Wireless PowerShare for more information. Charging: Set the device to charge the battery more quickly. Refer to Quick charging for more information. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. You may not receive notifications from some apps that use power saving mode. Storage Check the status of the used and available memory. On the Settings screen, tap Device care Storage. To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Device care Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now. Security Check the devices security status. This feature scans your device for malware. On the Settings screen, tap Device care Security Scan phone. 155 SAMSUNG CONFIDENTIALFCC_20200702 Settings Apps Manage the devices apps and change their settings. You can view the apps usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customise your devices system settings or reset the device. On the Settings screen, tap General management. Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. Date and time: Access and alter the settings to control how the device displays the time and date. If the battery remains fully discharged, the time and date is reset. Contact us: Ask questions or view frequently asked questions. Reset: Reset your devices settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings. You can also set the device to restart at a preset time for device optimisation. Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management Language and input Language Add language. 2 Select a language to add. To view all the languages that can be added, tap All languages. 156 SAMSUNG CONFIDENTIALFCC_20200702 Settings 3 To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used. Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information. On the Settings screen, tap Accessibility. Software update Update your devices software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network. Last update: View information about the last software update. If emergency software updates are released for your devices security and to block new types of security threats, they will be installed automatically without your agreement. Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. 157 SAMSUNG CONFIDENTIALFCC_20200702 Settings Tips and user manual View your devices new features, useful tips, and help information to learn how to use your device and apps or configure important settings. On the Settings screen, tap Tips and user manual. About phone Access your devices information. On the Settings screen, tap About phone. To change your devices name, tap Edit. Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. Legal information: View legal information related to the device, such as safety information and the open source licence. Software information: View the devices software information, such as its operating system version and firmware version. Battery information: View the devices battery status and information. 158 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are to view features you are currently using or tap Turn off using at the top of the screen. Tap to disable the features quickly. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback. When you tap the selected feature once, the device will read the text on the screen aloud. Tapping the feature twice will activate the feature. Launch the Settings app, tap Accessibility Screen reader, tap the Voice Assistant switch, tap Allow, and then tap the selected area twice to activate the feature. To deactivate Voice Assistant, tap the switch and tap anywhere on the screen twice quickly. To view how to use Voice Assistant, tap Tutorial. Some features are not available while you are using Voice Assistant. 159 SAMSUNG CONFIDENTIALFCC_20200702 Appendix One finger gestures Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen. Tapping twice: Open the selected item. While selected items are read aloud, when you hear the item you want, release your finger from the item. Then, tap anywhere on the screen twice quickly. Double-tapping and holding the screen: Move an item or access an available option. Swiping to the left: Read the previous item. Swiping to the right: Read the next item. Swiping upwards or downwards: Change the most recent contextual menu settings. Swiping to the left then right in one motion: Scroll up the screen. Swiping to the right then left in one motion: Scroll down the screen. Swiping upwards then downwards in one motion: Move to the first item on the screen. Swiping downwards then upwards in one motion: Move to the last item on the screen. Two finger gestures Tapping twice: Start, pause, or resume the current action. Tapping three times: Check the current time, remaining battery power, and more. To change items that are read aloud, launch the Settings app and tap Accessibility Screen reader Settings Status bar information. Tapping four times: Activate or deactivate voice feedback. Swiping to the left: Move to the next page. Swiping to the right: Return to the previous page. Swiping upwards: Scroll down the list. Swiping downwards: Scroll up the list. Swipe upwards or downwards on the Home screen: Open the Apps screen. Swipe upwards or downwards on the Apps screen: Return to the Home screen. Swiping in any direction on the locked screen: Unlock the screen. Swiping downwards from the top of the screen: Open the notification panel. 160 SAMSUNG CONFIDENTIALFCC_20200702 Tapping: Start reading items aloud from the top. Tapping twice: Start reading from the next item. Tapping three times: Read the last selected text and copy it to the clipboard. Swiping to the left or right: Open the contextual menu and scroll through the options. Swiping upwards or downwards: Change the text reading and selecting granularity. Swiping upwards then downwards in one motion: Return to the previous screen. Swiping downwards then upwards in one motion: Return to the Home screen. Appendix Three finger gestures Four finger gestures Tapping: Return to the previous screen. Tapping twice: Return to the Home screen. Tapping three times: Open the list of recent apps. Using the contextual menu While you are using Voice Assistant, swipe to the left or right with three fingers. The contextual menu will appear and the device will read the options aloud. Swipe to the left or right with three fingers to scroll through the options. When you hear the option you want, swipe upwards or downwards to use the option or adjust the settings for the option. For example, when you hear Speech rate, you can adjust the speech rate by swiping upwards or downwards. Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility Screen reader Settings Manage custom labels. 161 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility Screen reader Settings. Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Verbosity: Customise the detailed settings for voice feedback. Shake for continuous reading: Set the device to read aloud the text displayed on the screen when you shake the device. You can select from various shaking intensity. Speak passwords: Set the device to read the characters aloud when you enter your password. Read caller ID aloud: Set the device to read the callers name aloud when you have an incoming call. Vibration feedback: Set the device to vibrate when you control the screen, such as selecting an item. Sound feedback: Set the device to emit a sound when you control the screen, such as selecting an item. You can also adjust the volume of the sound played when you touch the screen to control it. Focus on speech audio: Set the device to turn the media volume down when the device reads an item aloud. Focus indicator: Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator. Single-tap activation: Set the device to activate the selected item with a single tap. Single-tap navigation bar: Set the device to use the buttons on the navigation bar with a single tap. Quick menu: Select contextual menu options to display when you swipe to the left or right with three fingers. Manage custom labels: Manage the labels you added. Enhanced focus: Set the device to move the focus to the starting or previous position when changing screens. Keyboard shortcuts: Set key shortcuts to use when using an external keyboard. Light sensing: Set the device to let you know when it detects light. 162 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Dark screen with Side key: Set the device to function normally with the screen off. Status bar information: Select items to read aloud when you tap the screen three times with two fingers. Developer options: Set options for app development. Using the device with the screen turned off For privacy, you can set the device to function normally with the screen off. The screen will not turn on when you press keys or tap the screen. Currently activated features do not turn off when the screen is off. Launch the Settings app, tap Accessibility Screen reader Settings, and then tap the Dark screen with Side key switch to activate it. You can activate or deactivate this feature by pressing the Side key twice quickly. This feature will appear only when Voice Assistant has been activated. Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app, tap Accessibility Screen reader, and then tap the Quick typing switch to activate it. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it. The character is entered and the device reads the text aloud. If Quick typing is not activated, release your finger from the character you want, and then tap anywhere on the screen twice quickly. This feature will appear only when Voice Assistant has been activated. Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key. A pop-up window appears above the key showing available characters. To select a character, drag your finger on the pop-up window until you hear the character you want, and release it. 163 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Visibility enhancements Using the high contrast theme Apply a clear theme that displays light-coloured content on a dark background. Launch the Settings app, tap Accessibility Visibility enhancements High contrast theme, and then select a theme you want. Using the high contrast font Adjust the colour and outline of fonts to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the High contrast keyboard switch to activate it. Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Show button shapes switch to activate it. Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Colour inversion switch to activate it. 164 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. Launch the Settings app, tap Accessibility Visibility enhancements Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity. If you select Personalised colour, you can personalise the colour of the screen. Follow the on-screen instructions to complete the colour adjustment procedure. Colour lens Adjust the screen colours if you have difficulty in reading the text. Launch the Settings app, tap Accessibility Visibility enhancements Colour lens, and then tap the switch to activate it. Select a colour you want. To adjust the transparency level, drag the adjustment bar under Opacity. Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Remove animations switch to activate it. Using a magnifier Activate a magnifier to zoom in on the screen to view a larger version of the content. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Magnifier window switch to activate it. The magnifier will appear on the screen. Drag the edge of the magnifier frame to move the magnifier to where you want to zoom in on the screen. 165 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility Visibility enhancements Magnification. Triple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again. Use shortcut to magnify: Zoom in by tapping where you want to magnify the screen. To return to the normal view, tap on the navigation bar, and then tapping

. To explore the screen, drag two or more fingers across the magnified screen. To adjust zoom ratio, pinch two or more fingers on the magnified screen or spread them apart. You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap explore the screen. Release your finger to return to the normal view.

, and then tap and hold the screen. While holding the screen, drag your finger to Keyboards and the navigation bar on the screen cannot be magnified. When this feature is activated, the performance of some apps may be affected. Enlarging mouse or touchpad pointers Enlarge the pointer when using an external mouse or touchpad. Launch the Settings app, tap Accessibility Visibility enhancements, and then tap the Large mouse/touchpad pointer switch to activate it. Changing font Change the font size and style. Launch the Settings app and tap Accessibility Visibility enhancements Font size and style. Changing screen zoom Make the items on the screen larger or smaller. Launch the Settings app and tap Accessibility Visibility enhancements Screen zoom. 166 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Hearing enhancements Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility Hearing enhancements Hearing aid support, and then tap the Hearing aid compatibility switch to activate it. Amplify ambient sound Set the device to amplify the sound around you to help you hear better when using an earphone. 1 Launch the Settings app, tap Accessibility Hearing enhancements Amplify ambient sound, and then tap the switch to activate it. 2 Connect an earphone to the device and wear it. 3 Tap

. Adapt sound Optimise the sound setting to find the best sound quality and use it for calls or media playback. Launch the Settings app, tap Accessibility Hearing enhancements Adapt sound, and then optimise the sound setting. Adjusting the sound balance Set the device to adjust the sound balance when using an earphone. 1 Connect an earphone to the device and wear it. 2 Launch the Settings app and tap Accessibility Hearing enhancements. 3 Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance. 167 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient. Launch the Settings app, tap Accessibility Hearing enhancements, and then tap the Mono audio switch to activate it. Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the callers voice during a call. Launch the Settings app, tap Accessibility Hearing enhancements, and then tap the Mute all sounds switch to activate it. Set the device to capture speech using the devices microphone and convert it to on-screen text. Launch the Settings app, tap Accessibility Hearing enhancements Live Transcribe, and then tap the switch to activate it. Then, tap to transcribe speech. Set the device to detect speech and automatically generate captions when you play media content, such as videos or podcasts. Launch the Settings app, tap Accessibility Hearing enhancements Live Caption, and then tap the Live Caption switch to activate it. Launch the Settings app, tap Accessibility Hearing enhancements Subtitle settings Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings. Live Transcribe Live Caption Caption settings Sound detectors Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log. While this feature is enabled, the voice recognition will not operate. 168 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Baby crying detector Doorbell detector Launch the Settings app and tap Accessibility Hearing enhancements Sound detectors Baby crying detector Start. 1 Launch the Settings app and tap Accessibility Hearing enhancements Sound detectors Doorbell detector. 2 Tap Record to make a recording of your doorbell. The device will detect and record the doorbell. 3 Tap Test and ring your doorbell to check if it is recorded correctly. When the device detects the doorbell sound, tap Start. To change the doorbell sound, tap Change doorbell sound. Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch. 2 Read the on-screen instructions and tap Done. 3 Tap the switch to activate it. 4 If the universal switches are not registered on the device, tap Add switch and set switches to control the device. To activate the universal switch feature, at least one switch must be registered on the device. To set switches to control the device, tap the switch under Switches. To deactivate this feature, press the Side key and the Volume Up key simultaneously. 169 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. 1 Launch the Settings app and tap Accessibility Interaction and dexterity Assistant menu. 2 Tap the switch to activate it. The assistive shortcut icon appears at the bottom right of the screen. To adjust the assistant shortcut icons transparency level, drag the adjustment bar under Transparency. Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus. Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options:

: Scroll left or right on the screen.

: Scroll up or down the screen.

: Magnify the area where the cursor is located.

: Change the touchpad and cursor settings.

: Move the touch area to another location.

: Close the touch area. 170 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility Interaction and dexterity Assistant menu Assistant plus, and then tap the switches next to the apps you want to activate. Answering or ending calls Change the method for answering or ending calls. Launch the Settings app, tap Accessibility Interaction and dexterity Answering and ending calls, and then tap the switch of the method you want. Interaction control Activate interaction control mode to restrict the devices reaction to inputs while using apps. 1 Launch the Settings app and tap Accessibility Interaction and dexterity Interaction control. 2 Tap the switch to activate it. 3 Press and hold the Side key and the Volume Up key simultaneously while using an app. 4 Adjust the size of the frame or draw a line around an area that you want to restrict. 5 Tap Done. The device displays the restricted area. The restricted area will not react when you touch it and the devices keys will be disabled. However, you can enable functions for the Side key, Volume key, and keyboard in interaction control mode. To deactivate interaction control mode, press and hold the Side key and the Volume Up key simultaneously. To set the device to lock the screen after deactivating interaction control mode, launch the Settings app, tap Accessibility Interaction and dexterity Interaction control, and then tap the Lock screen when deactivated switch to activate it. Touch and hold delay Set the recognition time for tapping and holding the screen. Launch the Settings app, tap Accessibility Interaction and dexterity Touch and hold delay, and then select an option. 171 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Tap duration Set the duration you must touch the screen for the device to recognise it as a tap. Launch the Settings app, tap Accessibility Interaction and dexterity Tap duration, tap the switch to activate it, and then set the time. Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly. Launch the Settings app, tap Accessibility Interaction and dexterity Ignore repeated touches, tap the switch to activate it, and then set the time. Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility Interaction and dexterity, and then tap the Click after pointer stops switch to activate it. Set an external keyboards modifier key, such as the Shift, Ctrl, or Alt keys, to stay pressed. This helps you use keyboard shortcuts without pressing two keys at the same time. Launch the Settings app, tap Accessibility Interaction and dexterity, and then tap the Sticky keys switch to activate it. Set the recognition time for pressing a key on the external keyboard. Launch the Settings app, tap Accessibility Interaction and dexterity Slow keys, tap the switch to activate it, and then set the time. Sticky keys Slow keys Bounce keys Set the device to recognise only the first time you press a key within a set time when you press the same key repeatedly. Launch the Settings app, tap Accessibility Interaction and dexterity Bounce keys, tap the switch to activate it, and then set the time. 172 SAMSUNG CONFIDENTIALFCC_20200702 Launching accessibility features quickly Set to open accessibility features quickly. Launch the Settings app, tap Accessibility Advanced settings Side and Volume up keys, and then tap the switch to activate it. Then, select an accessibility feature to open when you simultaneously press the Side key and the Volume Up key. You can access the following accessibility features:

Appendix Advanced settings Accessibility Voice Assistant Universal switch Magnifier window Colour inversion Colour adjustment Colour lens High contrast fonts Mute all sounds Interaction control Live Transcribe Your Phone Companion Universal switch Voice Assistant Launching the shortcut services quickly Set to start a shortcut service quickly. Launch the Settings app, tap Accessibility Advanced settings Volume up and down keys, and then tap the switch to activate it. Then, tap Selected service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume Down key for three seconds. You can access the following shortcut services:

173 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages. Launch the Settings app, tap Accessibility Advanced settings Flash notification, and then tap the switches next to the options you want to activate. Notification reminders Set the device to alert you to notifications that you have not checked at the interval. Launch the Settings app, tap Accessibility Advanced settings Notification reminders, and then tap the switch to activate it. Vibrate when sound plays: Set the device to vibrate and play a notification sound when you have unchecked notifications. Remind every: Set an interval between alerts. Select apps: Set apps to alert you to notifications. Time to take action Set the amount of time to display pop-up windows that ask you to take action, such as notifications or volume controller. Launch the Settings app, tap Accessibility Advanced settings Time to take action, and then select an option. Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature. 1 Launch the Settings app and tap Accessibility Advanced settings Voice Label. The voice recorder will launch. to start recording. Speak into the microphone. 2 Tap 3 When you are finished recording, tap Done to stop. 4 Hold the back of your device over the voice label. The information in the voice recording will be written to the voice label. 174 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Bixby Vision for accessibility When you activate the Bixby Vision accessibility features, you can use additional Bixby Vision features. 1 Launch the Settings app, tap Accessibility Advanced settings Bixby Vision for accessibility, and then tap the switch to activate it. 2 Tap Open Bixby Vision. 3 Select a feature you want to use.

: Analyse the scene you captured and describe it by voice.

: Recognise objects and describe them by voice.

: Recognise text and read them aloud.

: Detect the colour of the object and say it aloud. Available features may vary depending on the region. Installed services View accessibility services installed on the device. Launch the Settings app and tap Accessibility Installed services. 175 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device. PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 176 SAMSUNG CONFIDENTIALFCC_20200702 Appendix The touchscreen responds slowly or improperly If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. The touchscreen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. Ensure that your device software is updated to the latest version. If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Restarting the device Forcing restart Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management Reset Factory data reset Reset Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. Calls are not connected Ensure that you have accessed the right cellular network. Ensure that you have not set call barring for the phone number you are dialling. Ensure that you have not set call barring for the incoming phone number. 177 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Others cannot hear you speaking on a call Ensure that you are not covering the built-in microphone. Ensure that the microphone is close to your mouth. If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the devices internal antenna. When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service providers base station. Move to another area and try again. When using the device while moving, wireless network services may be disabled due to issues with the service providers network. The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet. The battery is consumable and the useful charge will get shorter over time. 178 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

Charge the battery. Free some memory by transferring files to a computer or deleting files from your device. Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview The quality of your photos may vary, depending on the surroundings and the photography techniques you use. If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device. Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit the Samsung website. Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. 179 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:

Ensure that the device you wish to connect with is ready to be scanned or connected to. Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it. On your device, launch the Settings app, tap General management Reset Reset network settings Reset settings Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap Quick panel layout and tap the Show brightness on top switch to activate it. A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device. Ensure that you have the proper driver installed and updated on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. 180 SAMSUNG CONFIDENTIALFCC_20200702 Appendix Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the devices storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space. The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen. Removing the battery To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe. Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsungs negligence. 181 SAMSUNG CONFIDENTIALFCC_20200702 Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information (SAR) Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Counsel on Radiation Protection and Measurement

(NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. The exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/ kg). The FCC exposure limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements. SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a new model phone is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC. Tests for each model phone are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC. For body worn operation, this model phone has been tested and meets the FCC RF exposure guidelines when used with a Samsung accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm from the body. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. SAR information on this and other model phones can be viewed on-line at http://www.fcc.gov/oet/ea/fccid/. Please use the phone FCC ID number for search, A3LSMN981B1, A3LSMN980F1. Sometimes it may be necessary to remove the battery pack to find the number. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular phone. Additional product specific SAR information can also be obtained at http://

www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones FCC Notice and Cautions FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help. The phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association, One Battery march Park, Quincy, MA 02269, Attn: Publication Sales Division. Cautions Changes or modifications made in the radio phone, not expressly approved by Samsung, will void the users authority to operate the equipment. The use of any unauthorized accessories may be dangerous and void the phone warranty if said accessories cause damage or a defect to the phone. Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending or sitting on it. Samsung Wireless Power Sharing feature allows device -to -device charging without the need for a charger. If your device supports the wireless power sharing function, this equipment should be operated with a minimum distance of 20 cm between the device and your body. SAMSUNG CONFIDENTIALFCC _3 FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices The U.S. Federal Communications Commission (FCC) has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices. When individuals employing some assistive hearing devices (hearing aids and cochlear implants) use wireless mobile devices, they may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and mobile devices also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless mobile devices to assist hearing device users find mobile devices that may be compatible with their hearing devices. Not all mobile devices have been rated. Mobile devices that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated mobile device successfully. Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. M4 is the better/higher of the two ratings. M-ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode. SAMSUNG CONFIDENTIALFCC _3 T-Ratings: Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. T4 is the better/higher of the two ratings. T-ratings refer to enabling inductive coupling with hearing aids operating in telecoil mode. Hearing devices may also be rated. Your hearing aid manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. Under the current industry standard, American National Standards Institute (ANSI) C63.19, the hearing aid and wireless mobile device rating values are added together to indicate how usable they are together. For example, if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating, the sum of the two values equals M5. Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device. A sum of 6 or more would indicate excellent performance. However, these are not guarantees that all users will be satisfied. T ratings work similarly. M3 M3 The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard. SAMSUNG CONFIDENTIALFCC _3 HAC for Newer Technologies This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. SAMSUNG CONFIDENTIALFCC _3 Copyright Copyright 2020 Samsung Electronics Co., Ltd. This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. Wi-Fi, Wi-Fi Direct, Wi-Fi CERTIFIED, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks and copyrights are the property of their respective owners. SAMSUNG CONFIDENTIALFCC_20200702

SAMSUNG CONFIDENTIAL Description of E-label and Location

- FCC ID : A3LSMN980F1

- Model : SM-N980F/DS, SM-N980F This model is applied E-label, please find description of E-label below. 1. FCC ID(E-label): Setting -> About Phone -> Status FCC certification FCC ID: A3LSMN980F1

<Device Display Screen>

2. Instruction of E-label on the User manual (online manual) 3. FCC ID on the Quick Start Guide SAR information on this and other model phones can be viewed on-line at http://www.fcc.gov/oet/ea/fccid/. Please use the phone FCC ID number for search, A3LSMN980F1. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for a typical or maximum SAR for a particular phone. Additional product specific SAR information can also be obtained at http://www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones.

Samsung Electronics America, Inc 19 Chapin Rd, Building D. Pine Brook, NJ 07058 Date: Oct.28, 2021 To whom it may concern:

FCC ID: A3LSMN980F1 We, the undersigned, hereby authorize HCT Co., LTD to act on our behalf in all ma tters relating to applications for equipment authorization, including the signing of all documents relating to thes e matters. Any and all acts carried out by HCT Co., LTD on our behalf shall have the same effect as acts of our own. We also hereby certify that no party to any application is subject to a denial of benefits, including FCC benefits, pursuant to Sect ion 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S. C. 862. Sincerely, Ms. Jenni Chun General Manager Samsung Electronics CO. LTD TEL: 1-973-808-6375 E-mail: j1.chun@samsung.com

Date: Oct. 25, 2021 Federal Communications Commission Office of Engineering and Technology Laboratory Division 7435 Oakland Mills Rd. Columbia MD 21046 Attn: Office of Engineering and Technology HAC Attestation - FCC ID: A3LSMN980F1 To whom it may concern:

Samsung Electronics Co. Ltd., hereby declares that the MIF values detailed below are based on worst case operating modes for all air interfaces for which the HAC rating is provided based on the current methodology for determining MIF values. Reference Test report Number(s):

UID Communication System Name SPEAG test files 10021-DAC GSM-FDD (TDMA, GMSK) 10460-AAA UMTS-FDD (WCDMA,AMR) 10170-CAE LTE-FDD (SC-FDMA, 1 RB, 20 MHz, 16QAM) 10182-CAE LTE-FDD (SC-FDMA, 1 RB, 15 MHz, 16QAM) 10176-CAG LTE-FDD (SC-FDMA, 1 RB, 10 MHz, 16QAM) 10173-CAG LTE-TDD (SC-FDMA, 1 RB, 10 MHz, 16QAM) 10061-CAB IEEE 802.11b WiFi 2.4 GHz (DSSS, 11 Mbps) 10077-CAB IEEE 802.11g WiFi 2.4 GHz (DSSS/OFDM, 54 Mbps) 10591-AAB IEEE 802.11n (HT Mixed, 20MHz, MCS0, 90pc duty cycle) 10069-CAC IEEE 802.11a/n WiFi 5 GHz (OFDM, 54 Mbps) 10616-AAB IEEE 802.11ac WiFi (40MHz, MCS0, 90pc duty cycle) 10671-AAA IEEE 802.11ax (20MHz, MCS0, 90pc duty cycle) 10030-CAA IEEE 802.15.1 Bluetooth (GFSK, DH1) MIF

(dB) 3.63

-25.43

-9.76

-9.76

-9.76

-1.44

-2.02 0.12

-5.59

-3.15

-5.57

-5.58 1.02 Sincerely,

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

Oct. 25, 2021 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject:

Request for Confidentiality FCC ID: A3LSMN980F1 To Whom It May Concern:

Schematics Block Diagram Operational Description Antenna Specification Parts List Tune-Up Procedure Pursuant to the provisions of Sections 0.457 and 0.459 of the Commissions rules (47 CFR 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commissions policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until 180 days External Photos Internal Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondence during certification review process cannot be granted as confidential documents and such information will be available for public review once the grant of equipment authorization is issued. Best Regards Ms. Jenni Chun General Manager Regulatory & Environmental Affairs Samsung Electronics CO. LTD TEL:

+1-973-808-6375 E-mail: j1.chun@samsung.com

SAMSUNG ELECTRONICS AMERICA, INC. 19 Chapin Rd. Building D Pine Brook, NJ 07058 Date: Oct.29, 2021 FCC ID: A3LSMN980F1 To Whom it May Concern We attest the following regarding FCC ID: A3LSMN980F1 1. MPR is permanently implemented for HSDPA, DC-HSDPA and HSUPA. 2. < WCDMA Band 2 Maximum Power modes >

HSUPA: Subtest 4 mostly Higher than the tune up power with MPR. 3. < WCDMA Band 2/4 Power Back-off modes >

When power reduction is applied, the MPR is applied to 0. 4. The HSPA transmitter power will not exceed the R99 maximum transmit Power in this device. 5. We confirm the specific MPR Targets and tolerances shown in the SAR report. Should you have any questions or comments concerning the above, please contact the undersigned. Sincerely,

Jenni Chun / General Manager Samsung Electronics America, Inc. Address: 19 Chapin Rd., Building D Pine Brook, NJ 07058 Tel: 1-973-808-6375

Samsung Electronics Co., Ltd. 129, Samsung-ro, Yeontong-gu, Suwon-si, Gyeonggi-do, 16677, Korea MPR Attestation letter for LTE

- FCC ID : A3LSMN980F1

- Model name : SM-N980F/DS, SM-N980F To Whom it May Concern We attest the following regarding FCC ID A3LSMN980F1. 1. MPR is permanently implemented for all channel BWs, modulations, frequency bands and RB sizes. 2. A-MPR was disabled for all SAR test samples for SAR testing purposes only. 3. We confirm the specific MPR targets and tolerances shown in the SAR Report. All deviations in the power measurements from the specific MPR targets shown in the SAR Report are expected and within factory tolerances. 4. LTE Release 14 implementation is limited. The uplink does not support enhanced SC-FDMA. Features such as CoMP, HetNet, Relay, SON, cross carrier scheduling, eICIC, enhanced downlink MIMO, MBMS, M2M/D2 are also not supported. SVLTE is not supported as described in the operational description. 5. This device complies with FCC Part 27.75(a)(1) requirements: Mobile and portable stations that operate on any portion of frequencies in the paired 1755-1780 MHz and 2155-2180 MHz band must be capable of operating on all frequencies in the paired 1710-1780 MHz and 2110-2180 MHz band, using the same air interfaces that the equipment utilizes on any frequencies in the paired 1710-1780 MHz and 2110-2180 MHz band. 6. This device complies with FCC Part 27.77 requirements: Mobile and portable stations in the 1695-1710 MHz and 1755-1780 MHz bands may operate only when under the control of a base station. Base stations that enable mobile or portable equipment to operate in the 1695-1710 MHz and 1755-1780 MHz band are subject to prior coordination requirements. Should you have any questions or comments concerning the above, please contact the undersigned. Sincerely, Ms. Jenni Chun GeGeneral Manager Samsung Electronics CO. LTD TEL: 1-973-808-6375 E-mail: j1.chun@samsung.com

Samsung Electronics Co., Ltd. 129, Samsung-ro, Yeongtong-gu Suwon-si, Gyeonggi-do, 16677, Korea Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 E-label Attestation Letter

- FCC ID : A3LSMN980F1

- Model : SM-N980F/DS, SM-N980F To Whom It May Concern We hereby provide the following attestations according to CFR 2.935 and FCC KDB 784748 D02:

At the time of purchase, the FCC ID is readily and physically visible to the purchaser on the exterior package per CFR 2.935(f). The FCC ID will be readily legible without the aid of magnification according to CFR 2.935(d). The literature in the package describes how to access the electronic display to find FCC ID per CFR 2.935(b) and FCC KDB 784748. Per CFR 2.935(c), the user will be able to access this information within a maximum of 3 steps. The user will be able to access this information without a SIM card, special accessories or supplemental plug-ins. Per CFR 2.935(e), We, Samsung Electronics Co., Ltd., have programmed the e-label and it is not able to be modified by any third party. Per CFR 2.935(f), the FCC ID will be able to survive normal shipping and handling so it is visible for inspection at the time of import. Should you have any questions or comments concerning the above, please contact the undersigned. Sincerely, Ms. Jenni Chun General Manager Regulatory & Environmental Affairs Samsung Electronics Co., Ltd. TEL : +1-973-808-6375 E-mail : j1.chun@samsung.com