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Health/Safety/Warrenty Guide | Users Manual | 2.34 MiB | September 07 2013 / April 09 2013 | |||
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Users Manual | Users Manual | 4.89 MiB | September 07 2013 / April 09 2013 | |||
1 2 3 4 5 6 7 | Attestation Statements | |||||||
1 2 3 4 5 6 7 | Cover Letter(s) | |||||||
1 2 3 4 5 6 7 | Cover Letter(s) | |||||||
1 2 3 4 5 6 7 | Test Report | |||||||
1 2 3 4 5 6 7 | RF Exposure Info | |||||||
1 2 3 4 5 6 7 | Test Setup Photos | |||||||
1 2 3 4 5 6 7 | Test Setup Photos | |||||||
1 2 3 4 5 6 7 | External Photos | September 07 2013 / April 09 2013 | ||||||
1 2 3 4 5 6 7 | ID Label/Location Info | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Cover Letter(s) | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Internal Photos | September 07 2013 / April 09 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Cover Letter(s) | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Attestation Statements | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Setup Photos | September 07 2013 / April 09 2013 | ||||||
1 2 3 4 5 6 7 | Attestation Statements | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 | ||||||
1 2 3 4 5 6 7 | Test Report | September 07 2013 |
1 2 3 4 5 6 7 | Health/Safety/Warrenty Guide | Users Manual | 2.34 MiB | September 07 2013 / April 09 2013 |
Sprint_I800_IIB_.book Page 1 Friday, May 24, 2013 6:18 PM Important Information for the for the Galaxy S 4 Important Safety Information page 8 Manufacturers Warranty page 51 General Terms and Conditions of Service page 76 Important Message From Sprint page 119 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 2 Friday, May 24, 2013 6:18 PM Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the Phone System), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers. Open Source Software Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source 2 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 3 Friday, May 24, 2013 6:18 PM licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com. Disclaimer of Warranties;
Exclusion of Liability EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR Important Safety Information 3 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 4 Friday, May 24, 2013 6:18 PM YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS. USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS. Modification of Software SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE. USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. 4 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 5 Friday, May 24, 2013 6:18 PM 2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support Samsung Telecommunications America (STA), LLC Headquarters:
1301 E. Lookout Drive Richardson, TX 75082 Customer Care Center:
1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357) Internet Address:
http://www.samsung.com Important Safety Information 5 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 8 Friday, May 24, 2013 6:18 PM Important Safety Information This device is capable of operating in Wi-Fi mode in the 2.4 and 5 GHz bands. The FCC requires that devices operating within 5.15-5.25 GHz may only be used indoors, not outside, in order to avoid interference with Mobile Satellite Services (MSS). Therefore, do not use this device outside as a Wi-Fi hotspot or in Wi-Fi Direct mode outside when using the 5.15-5.25 GHz band. This section outlines the safety precautions associated with using your phone. The terms mobile device or cell phone are used in this section to refer to your phone. Read this information before using your mobile device. Exposure to Radio Frequency (RF) Signals The U.S. Food and Drug Administration (FDA) has published information for consumers relating to Radio Frequency (RF) exposure from wireless phones. The FDA publication includes the following information:
Do cell phones pose a health hazard?
Many people are concerned that cell phone radiation will cause cancer or other serious health hazards. The weight of scientific 8 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 9 Friday, May 24, 2013 6:18 PM evidence has not linked cell phones with any health problems. Cell phones emit low levels of Radio Frequency
(RF) energy. Over the past 15 years, scientists have conducted hundreds of studies looking at the biological effects of the radio frequency energy emitted by cell phones. While some researchers have reported biological changes associated with RF energy, these studies have failed to be replicated. The majority of studies published have failed to show an association between exposure to radio frequency from a cell phone and health problems. The low levels of RF cell phones emit while in use are in the microwave frequency range. They also emit RF at substantially reduced time intervals when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. The biological effects of radio frequency energy should not be confused with the effects from other types of electromagnetic energy. Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can ionize biological tissues. Ionization is a process where electrons are stripped away from their normal locations in atoms and molecules. Important Safety Information 9 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 10 Friday, May 24, 2013 6:18 PM It can permanently damage biological tissues including DNA, the genetic material. The energy levels associated with radio frequency energy, including both radio waves and microwaves, are not great enough to cause ionization of atoms and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other types of non-ionizing radiation include visible light, infrared radiation (heat), and other forms of electromagnetic radiation with relatively low frequencies. While RF energy does not ionize particles, large amounts can increase body temperatures and cause tissue damage. Two areas of the body, the eyes and the testes, are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat. Research Results to Date: Is there a connection between RF and certain health problems?
The results of most studies conducted to date say no. In addition, attempts to replicate and confirm the few studies that have shown a connection have failed. The scientific community at large therefore believes that the weight of scientific evidence does not show an association between exposure to Radio Frequency (RF) from cell phones and adverse health outcomes. Still the scientific community has supported additional 10 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 11 Friday, May 24, 2013 6:18 PM research to address gaps in knowledge. Some of these studies are described below. Interphone Study Interphone is a large international study designed to determine whether cell phones increase the risk of head and neck cancer. A report published in the International Journal of Epidemiology (June, 2010) compared cell phone usage for more than 5,000 people with brain tumors (glioma and meningioma) and a similar number of healthy controls. Results of this study did NOT show that cell phones caused brain cancer. In this study, most people had no increased risk of brain cancer from using cell phones. For people with the heaviest use of cell phones (an average of more than hour per day, every day, for over 10 years) the study suggested a slight increase in brain cancer. However, the authors determined that biases and errors prevented any conclusions being drawn from this data. Additional information about Interphone can be found at http://www.iarc.fr/en/media-centre/pr/2010/pdfs/
pr200_E.pdf. Interphone is the largest cell phone study to date, but it did not answer all questions about cell phone safety. Additional research is being conducted around the world, and the FDA continues to monitor developments in this field. Important Safety Information 11 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 12 Friday, May 24, 2013 6:18 PM International Cohort Study on Mobile Phone Users
(COSMOS) The COSMOS study aims to conduct long-term health monitoring of a large group of people to determine if there are any health issues linked to long-term exposure to radio frequency energy from cell phone use. The COSMOS study will follow approximately 300,000 adult cell phone users in Europe for 20 to 30 years. Additional information about the COSMOS study can be found at http://www.ukcosmos.org/index.html. Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and Adolescence
(MOBI-KIDS) MOBI-KIDS is an international study investigating the relationship between exposure to radio frequency energy from communication technologies including cell phones and brain cancer in young people. This is an international multi-center study involving 14 European and non-European countries. Additional information about MOBI-KIDS can be found at http://www.creal.cat/programes-recerca/
en_projectes-creal/view.php?ID=39. 12 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 13 Friday, May 24, 2013 6:18 PM Surveillance, Epidemiology, and End Results (SEER) Program of the National Cancer Institute The National Cancer Institute (NCI) actively follows cancer statistics in the United States to detect any change in rates of new cases for brain cancer. If cell phones play a role in risk for brain cancer, rates should go up, because heavy cell phone use has been common for quite some time in the U.S. Between 1987 and 2005, the overall age-adjusted incidence of brain cancer did not increase. Additional information about SEER can be found at http://seer.cancer.gov/. Cell Phone Industry Actions Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the cell phone industry to take a number of steps, including the following:
Support-needed research on possible biological effects of RF for the type of signal emitted by cell phones;
Design cell phones in a way that minimizes any RF exposure to the user; and Cooperate in providing users of cell phones with the current information on cell phone use and human health concerns. The FDA also is working with voluntary standard-setting bodies such as the Institute of Important Safety Information 13 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 14 Friday, May 24, 2013 6:18 PM Electrical and Electronics Engineers (IEEE), the International Commission on Non-Ionizing Radiation Protection (ICNIRP), and others to assure that safety standards continue to adequately protect the public. Reducing Exposure: Hands-Free Kits and Other Accessories Steps to Reduce Exposure to Radio Frequency Energy If there is a risk from being exposed to radio frequency energy (RF) from cell phones - and at this point we do not know that there is - it is probably very small. But, if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your RF exposure. Reduce the amount of time spent using your cell phone;
Use speaker mode or a headset to place more distance between your head and the cell phone. Hands-Free Kits Hands-free kits may include audio or Bluetooth headsets and various types of body-worn accessories such as belt-clips and holsters. Combinations of these can be used to reduce RF energy absorption from cell phones. Headsets can substantially reduce exposure because the phone is held away from the head 14 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 15 Friday, May 24, 2013 6:18 PM in the user's hand or in approved body-worn accessories. Cell phones marketed in the U.S. are required to meet RF exposure compliance requirements when used against the head and against the body. Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used for convenience and comfort. They are also required by law in many states if you want to use your phone while driving. Cell Phone Accessories that Claim to Shield the Head from RF Radiation Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that accessories which claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike hands-free kits, these so-called shields may interfere with proper operation of the phone. Important Safety Information 15 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 16 Friday, May 24, 2013 6:18 PM The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. Children and Cell Phones The scientific evidence does not show a danger to any users of cell phones from RF exposure, including children and teenagers. The steps adults can take to reduce RF exposure apply to children and teenagers as well. Reduce the amount of time spent on the cell phone;
Use speaker mode or a headset to place more distance between the head and the cell phone. Some groups sponsored by other national governments have advised that children be discouraged from using cell phones at all. For example, The Stewart Report from the United Kingdom made such a recommendation in December 2000. In this report, a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects. Their recommendation to limit cell phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. Additional information on the safety of RF exposures from various sources can be 16 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 17 Friday, May 24, 2013 6:18 PM obtained from the following organizations
(updated 10/1/2010):
FCC RF Safety Program:
http://www.fcc.gov/oet/rfsafety/. Environmental Protection Agency (EPA):
http://www.epa.gov/radtown/wireless-
tech.html. Occupational Safety and Health Administration (OSHA):
http://www.osha.gov/SLTC/
radiofrequencyradiation/.
(Note: This web address is case sensitive.) National Institute for Occupational Safety and Health (NIOSH):
http://www.cdc.gov/niosh/. World Health Organization (WHO):
http://www.who.int/peh-emf/en/. International Commission on Non-Ionizing Radiation Protection:
http://www.icnirp.de. Health Protection Agency:
http://www.hpa.org.uk/Topics/Radiation/. US Food and Drug Administration:
http://www.fda.gov/Radiation-
EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/
default.htm. Important Safety Information 17 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 18 Friday, May 24, 2013 6:18 PM Specific Absorption Rate (SAR) Certification Information Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency
(RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). The FCC SAR limit incorporates a substantial margin of safety to give additional protection to 18 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 19 Friday, May 24, 2013 6:18 PM the public and to account for any variations in measurements. SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum reported value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the phone. Before a new model phone is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the SAR limit established by the FCC. Tests for each model phone are performed in positions and locations
(e.g. at the ear and worn on the body) as required by the FCC. For body-worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device a minimum of x.xx cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The FCC has granted an Equipment Authorization for this mobile phone with all Important Safety Information 19 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 20 Friday, May 24, 2013 6:18 PM reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. The maximum SAR values for this model phone as reported to the FCC are:
Head: x.xx W/Kg Body-worn x.xx W/Kg SAR information on this and other model phones can be accessed online on the FCC's website through http://transition.fcc.gov/oet/
rfsafety/sar.html. To find information that pertains to a particular model phone, this site uses the phone FCC ID number which is usually printed somewhere on the case of the phone. Sometimes it may be necessary to remove the battery pack to find the number. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular phone. Additional SAR information can also be obtained at http://www.fcc.gov/encyclopedia/specific-
absorption-rate-sar-cellular-telephones. FCC Part 15 Information to User Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two 20 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 21 Friday, May 24, 2013 6:18 PM conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Important Safety Information 21 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 22 Friday, May 24, 2013 6:18 PM Consult the dealer or an experienced radio/
TV technician for help. Commercial Mobile Alerting System
("CMAS") This device is also designed to receive CMAS alerts, known as Personal Localized Alerting Network ("PLAN") alerts. If your wireless provider has chosen to participate in CMAS/
PLAN, alerts may be available while in the provider's coverage area. If you travel outside your provider's coverage area, alerts may not be available. For more information, please contact your wireless provider. Smart Practices While Driving On the Road - Off the Phone The primary responsibility of every driver is the safe operation of his or her vehicle. Responsible drivers understand that no secondary task should be performed while driving whether it be eating, drinking, talking to passengers, or talking on a mobile phone -
unless the driver has assessed the driving conditions and is confident that the secondary task will not interfere with their primary responsibility. Do not engage in any activity while driving a moving vehicle which may cause you to take your eyes off the road or become so absorbed in the activity that 22 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 23 Friday, May 24, 2013 6:18 PM your ability to concentrate on the act of driving becomes impaired. Samsung is committed to promoting responsible driving and giving drivers the tools they need to understand and address distractions. Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For example, only hands-free use may be permitted in certain areas. Before answering calls, consider your circumstances. Let the call go to voicemail when driving conditions require. Remember, driving comes first, not the call!
If you consider a call necessary and appropriate, follow these tips:
Use a hands-free device;
Secure your phone within easy reach;
Place calls when you are not moving;
Plan calls when your car will be stationary;
Do not engage in stressful or emotional conversations;
Let the person with whom you are speaking know that you are driving and will suspend the call if necessary;
Important Safety Information 23 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 24 Friday, May 24, 2013 6:18 PM Do not take notes or look up phone numbers while driving;
Notice regarding legal restrictions on mounting this device in an automobile:
Laws in some states may prohibit mounting this device on or near the windshield of an automobile. In other states, the law may permit mounting this device only in specific locations in the automobile. Be sure to consult the state and local laws or ordinances where you drive before mounting this device in an automobile. Failure to comply with these restrictions could result in fines, penalties, or other damages. Never mount this device in a manner that will obstruct the driver's clear view of the street and traffic. Never use wireless data services such as text messaging, Web browsing, or e-mail while operating a vehicle. Never watch videos, such as a movie or clip, or play video games while operating a vehicle. For more information, go to http://www.ctia.org. 24 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 25 Friday, May 24, 2013 6:18 PM Battery Use and Safety Important! Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of batteries and, particularly, from the continued use of damaged batteries. Do not disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery. Do not put a high degree of pressure on the battery. This can cause leakage or an internal short-circuit, resulting in overheating. Do not let the phone or battery come in contact with liquids. Liquids can get into the phone's circuits, leading to corrosion. Even when the phone appears to be dry and appears to operate normally, the circuitry could slowly corrode and pose a safety hazard. If the phone and/or battery get wet, have them checked by your service provider or contact Samsung, even if they appear to be working properly. Do not place your battery in or near a heat source. Excessive heating can damage the phone or the battery and could cause the phone or the battery to explode. Do not dry a wet or damp battery with an appliance or heat source such as a microwave oven, hair dryer, iron, or radiator. Important Safety Information 25 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 26 Friday, May 24, 2013 6:18 PM Avoid leaving your phone in your car in high temperatures. the phone or battery, take it to a service center for inspection. Do not dispose of the phone or the Never use any charger or battery that is battery in a fire. The phone or the battery may explode when overheated. Do not handle a damaged or leaking battery. Do not let leaking battery fluid come in contact with your eyes, skin or clothing. For safe disposal options, contact your nearest Samsung-authorized service center. Avoid dropping the cell phone. Dropping the phone or the battery, especially on a hard surface, can potentially cause damage to the phone and battery. If you suspect damage to damaged in any way. Do not allow the battery to touch metal objects. Accidental short-circuiting can occur when a metallic object (coin, key, jewelry, clip, or pen) causes a direct connection between the +
and - terminals of the battery (metal strips on the battery), for example when you carry a spare battery in a pocket or bag. Short-circuiting the terminals may damage the battery or the object causing the short-circuiting. 26 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 27 Friday, May 24, 2013 6:18 PM Important! Use only Samsung-approved batteries, and recharge your battery only with Samsung-approved chargers which are specifically designed for your phone. WARNING!
Use of a non-Samsung-approved battery or charger may present a risk of fire, explosion, leakage, or other hazard. Samsung's warranty does not cover damage to the phone caused by nonSamsung-approved batteries and/or chargers. Do not use incompatible cell phone batteries and chargers. Some websites and second-hand dealers not associated with reputable manufacturers and carriers, might be selling incompatible or even counterfeit batteries and chargers. Consumers should purchase manufacturer or carrier-recommended products and accessories. If unsure about whether a replacement battery or charger is compatible, contact the manufacturer of the battery or charger. Misuse or use of incompatible phones, batteries, and charging devices could result in damage to the equipment and a possible risk of fire, explosion, or leakage, leading to serious injuries, damages to your phone, or other serious hazard. Important Safety Information 27 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 28 Friday, May 24, 2013 6:18 PM Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories. Proper disposal of your mobile device and its battery is not only important for safety, it benefits the environment. Batteries must be recycled or disposed of properly. Recycling programs for your mobile device, batteries, and accessories may not be available in your area. We've made it easy for you to recycle your old Samsung mobile device by working with respected take-back companies in every state in the country. Drop It Off You can drop off your Samsung-branded mobile device and batteries for recycling at one of our numerous Samsung Recycling Direct (SM) locations. A list of these locations may be found at:
http://pages.samsung.com/us/recyclingdirect/
usactivities_environment_samsungrecyclingdir ect_locations.jsp. Samsung-branded devices and batteries will be accepted at these locations for no fee. 28 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 29 Friday, May 24, 2013 6:18 PM Consumers may also recycle their used mobile device or batteries at many retail or carrier-provided locations where mobile devices and batteries are sold. Additional information regarding specific locations may be found at:
http://www.epa.gov/epawaste/partnerships/
plugin/cellphone/index.htm or at http://
www.call2recycle.org/. Mail It In The Samsung Mobile Take-Back Program will provide Samsung customers with a free recycling mailing label. Just go to http://www.samsung.com/us/
aboutsamsung/citizenship/
usactivities_environment_samsungrecycling direct.html?INT=STA_recyle_your_phone_p age and follow the instructions to print out a free pre-paid postage label and then send your old mobile device or battery to the address listed, via U.S. Mail, for recycling. Dispose of unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect Or call, (877) 278-0799. Follow local regulations regarding disposal of mobile devices and batteries Dispose of your mobile device and batteries in accordance with local regulations. In some Important Safety Information 29 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 30 Friday, May 24, 2013 6:18 PM areas, the disposal of these items in household or business trash may be prohibited. Help us protect the environment - recycle!
Warning! Never dispose of batteries in a fire because they may explode. UL Certified Travel Charger The Travel Charger for this phone has met applicable UL safety requirements. Please adhere to the following safety instructions per UL guidelines:
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE. IMPORTANT SAFETY INSTRUCTIONS -
SAVE THESE INSTRUCTIONS. DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER OUTLET. THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION. 30 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 31 Friday, May 24, 2013 6:18 PM Display / Touch-Screen Please note the following information when using your mobile device:
WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact. Do not use if screen is broken or cracked as this could cause injury to you. WARRANTY DISCLAIMER: PROPER USE OF A TOUCH-SCREEN MOBILE DEVICE If your mobile device has a touch-screen display, please note that a touch-screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch-screen may damage the tempered glass surface and void the warranty. For more information, please refer to the Standard Limited Warranty. GPS & AGPS Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Important Safety Information 31 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 32 Friday, May 24, 2013 6:18 PM Plan (FRP). Changes may affect the performance of location-based technology on your mobile device. Certain Samsung mobile devices can also use an Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your Location Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. The location-based information may be shared with third-parties, including your wireless service provider, applications providers, Samsung, and other third-parties providing services. Use of AGPS in Emergency Calls When you make an emergency call, the cellular network may activate AGPS technology in your 32 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 33 Friday, May 24, 2013 6:18 PM mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore:
Always tell the emergency responder your location to the best of your ability; and Remain on the mobile device for as long as the emergency responder instructs you. Navigation Maps, directions, and other navigation-data, including data relating to your current location, may contain inaccurate or incomplete data, and circumstances can and do change over time. In some areas, complete information may not be available. Therefore, you should always visually confirm that the navigational instructions are consistent with what you see before following them. All users should pay attention to road conditions, closures, traffic, and all other factors that may impact safe driving or walking. Always obey posted road signs. Emergency Calls This mobile device, like any wireless mobile device, operates using radio signals, wireless and landline networks, as well as user-programmed functions, which cannot guarantee connection in all conditions, areas, or circumstances. Important Safety Information 33 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 34 Friday, May 24, 2013 6:18 PM Therefore, you should never rely solely on any wireless mobile device for essential communications (medical emergencies, for example). Before traveling in remote or underdeveloped areas, plan an alternate method of contacting emergency services personnel. Remember, to make or receive any calls, the mobile device must be switched on and in a service area with adequate signal strength. Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. To make an emergency call:
1. If the mobile device is not on, switch it on. 2. Key in the emergency number for your present location (for example, 911 or other official emergency number). Emergency numbers vary by location. 3. Press the Send key. If certain features are in use (call blocking, for example), you may first need to deactivate those features before you can make an emergency call. Consult your User Manual and your local cellular service provider. When making an emergency call, remember to give all the necessary information as accurately as 34 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 35 Friday, May 24, 2013 6:18 PM possible. Remember that your mobile device may be the only means of communication at the scene of an accident; do not cut off the call until given permission to do so. Care and Maintenance Your mobile device is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years:
Keep your Samsung Mobile Device away from:
Liquids of any kind Keep the mobile device dry. Precipitation, humidity, and liquids contain minerals that will corrode electronic circuits. If the mobile device does get wet, do not accelerate drying with the use of an oven, microwave, or dryer, because this may damage the mobile device and could cause a fire or explosion. Do not use the mobile device with a wet hand. Doing so may cause an electric shock to you or damage to the mobile device. Extreme heat or cold Avoid temperatures below 0C / 32F or above 45C / 113F. Important Safety Information 35 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 36 Friday, May 24, 2013 6:18 PM Microwaves Do not try to dry your mobile device in a microwave oven. Doing so may cause a fire or explosion. Dust and dirt Do not expose your mobile device to dust, dirt, or sand. Cleaning solutions Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the mobile device. Wipe it with a soft cloth slightly dampened in a mild soap-and-water solution. Shock or vibration Do not drop, knock, or shake the mobile device. Rough handling can break internal circuit boards. Paint Do not paint the mobile device. Paint can clog the devices moving parts or ventilation openings and prevent proper operation. Responsible Listening Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged 36 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 37 Friday, May 24, 2013 6:18 PM exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cell phones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, earbuds, and Bluetooth or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, and distorted hearing. Individual susceptibility to noise-induced hearing loss and potential hearing problem varies. Additionally, the amount of sound produced by a portable audio device varies depending on the nature of the sound, the device settings, and the headphones that are used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings, and equipment. You should follow some common sense recommendations when using any portable audio device:
Always turn the volume down before plugging the earphones into an audio source. Set the volume in a quiet environment and select the lowest volume at which you can hear adequately. Important Safety Information 37 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 38 Friday, May 24, 2013 6:18 PM Be aware that you can adapt to higher volume settings over time, not realizing that the higher volume may be harmful to your hearing. When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to. Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise. By blocking background environment noise, noise cancelling headphones should allow you to hear the music at lower volumes than when using earbuds. Limit the amount of time you listen. As the volume increases, less time is required before you hearing could be affected. Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal. Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech, or experience any temporary hearing difficulty after listening to 38 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 39 Friday, May 24, 2013 6:18 PM your portable audio device, discontinue use and consult your doctor. You can obtain additional information on this subject from the following sources:
American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: (800) 222-2336 Email: info@audiology.org Internet:
http://www.audiology.org/Pages/
default.aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892-2320 Email: nidcdinfo@nih.gov Internet:
http://www.nidcd.nih.gov/
Important Safety Information 39 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 40 Friday, May 24, 2013 6:18 PM National Institute for Occupational Safety and Health (NIOSH) 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 Voice: 1-800-35-NIOSH
(1-800-356-4674) 1-800-CDC-INFO (1-800-232-4636) Outside the U.S. 513-533-8328 Email: cdcinfo@cdc.gov Internet:
http://www.cdc.gov/niosh/topics/
noise/default.html 1-888-232-6348 TTY Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is forbidden to use it, or when it may cause interference or danger. When connecting the mobile device or any accessory to another device, read its user's guide for detailed safety instructions. Do not connect incompatible products. Using Your Mobile Device Near Other Electronic Devices Most modern electronic equipment is shielded from Radio Frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your 40 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 41 Friday, May 24, 2013 6:18 PM wireless mobile device. Consult the manufacturer to discuss alternatives. Implantable Medical Devices A minimum separation of six (6) inches should be maintained between a handheld wireless mobile device and an implantable medical device, such as a pacemaker or implantable cardioverter defibrillator, to avoid potential interference with the device. Persons who have such devices:
Should ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON;
Should not carry the mobile device in a breast pocket;
Should use the ear opposite the implantable medical device to minimize the potential for interference;
Should turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place;
Should read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless mobile device with an implantable medical device, consult your health care provider. Important Safety Information 41 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 42 Friday, May 24, 2013 6:18 PM For more information see: http://www.fcc.gov/
oet/rfsafety/rf-faqs.html#. Other Medical Devices If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Switch your mobile device off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle before using your mobile device in a motor vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Posted Facilities Switch your mobile device off in any facility where posted notices require you to do so. Potentially Explosive Environments Switch your mobile device off when in any area with a potentially explosive atmosphere and 42 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 43 Friday, May 24, 2013 6:18 PM obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised to switch the mobile device off while at a refueling point (service station). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. When your Device is Wet Do not turn on your device if it is wet. If your device is already on, turn it off and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service center. FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices The U.S. Federal Communications Commission
(FCC) has established requirements for digital wireless mobile devices to be compatible with Important Safety Information 43 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 44 Friday, May 24, 2013 6:18 PM hearing aids and other assistive hearing devices. When individuals employing some assistive hearing devices (hearing aids and cochlear implants) use wireless mobile devices, they may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and mobile devices also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless mobile devices to assist hearing device users find mobile devices that may be compatible with their hearing devices. Not all mobile devices have been rated. Mobile devices that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated mobile device successfully. Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. M4 is the better/higher of the two ratings. M-ratings 44 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 45 Friday, May 24, 2013 6:18 PM refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode. T-Ratings: Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. T4 is the better/
higher of the two ratings. T-ratings refer to enabling inductive coupling with hearing aids operating in telecoil mode. Hearing devices may also be rated. Your hearing aid manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. Under the current industry standard, American National Standards Institute (ANSI) C63.19, the hearing aid and wireless mobile device rating values are added together to indicate how usable they are together. For example, if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating, the sum of the two values equals M5. Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device. A sum of 6 or more would indicate excellent performance. However, these are not guarantees that all users will be satisfied. T ratings work similarly. Important Safety Information 45 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 46 Friday, May 24, 2013 6:18 PM M3 + M2 = 5 T3 + T2 = 5 The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard. HAC for Newer Technologies This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the 46 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 47 Friday, May 24, 2013 6:18 PM manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. Restricting Children's Access to Your Mobile Device Your mobile device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the mobile device, or make calls that increase your mobile device bill. Keep the mobile device and all its parts and accessories out of the reach of small children. FCC Notice and Cautions FCC Notice The mobile device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the mobile device if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association. Cautions Any changes or modifications to your mobile device not expressly approved in this document Important Safety Information 47 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 48 Friday, May 24, 2013 6:18 PM could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device. Although your mobile device is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. Other Important Safety Information Only qualified personnel should service the mobile device or install the mobile device in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device. Ensure that any mobile devices or related equipment installed in your vehicle are securely mounted. Check regularly that all wireless mobile device equipment in your vehicle is mounted and operating properly. When using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock. To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to 48 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 49 Friday, May 24, 2013 6:18 PM discharge static electricity before inserting the headset. Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the mobile device, its parts, or accessories. For vehicles equipped with an air bag, remember that an air bag inflates with great force. Do not place objects, including installed or portable wireless equipment near or in the area over the air bag or in the air bag deployment area. If wireless equipment is improperly installed and the air bag inflates, serious injury could result. Switch your mobile device off before boarding an aircraft. The use of wireless mobile devices in aircraft is illegal and may be dangerous to the aircraft's operation. Check with appropriate authorities before using any function of a mobile device while on an aircraft. Failure to observe these instructions may lead to the suspension or denial of cell phone services to the offender, or legal action, or both. While using your device, leave some lights on in the room and do not hold the screen too close to your eyes. Important Safety Information 49 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 50 Friday, May 24, 2013 6:18 PM discomfort during or after such use, stop use and see a physician. If your device has a camera flash or light, do not use the flash or light close to the eyes of people or pets. [122011]
Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods. If you feel any discomfort, stop using the device immediately. Reduce risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands, neck, shoulders, or other parts of your body. When using your device for extended periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If you continue to have 50 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 51 Friday, May 24, 2013 6:18 PM Manufacturers Warranty Your device has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturers warranty in this section. For information regarding the terms and conditions of service for your device, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4727. Standard Limited Warranty What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (SAMSUNG) warrants that SAMSUNGs handsets and accessories
(Products) are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:
Phone Batteries 1 Year 1 Year Case/Pouch/Holster 90 Days Important Safety Information 51 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 52 Friday, May 24, 2013 6:18 PM Other Phone Accessories 1 Year What is not covered?
This Limited Warranty is conditioned upon proper use of the Product. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress;
(b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG;
(g) defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG; (h) defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to 52 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 53 Friday, May 24, 2013 6:18 PM weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product;
or (j) Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery capacity falls below 80%
of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if
(i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified. What are SAMSUNGs obligations?
During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNGs sole option, without charge. SAMSUNG may, at SAMSUNGs sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product. Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety Important Safety Information 53 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 54 Friday, May 24, 2013 6:18 PM
(90) days. All other repaired/replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for ninety (90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of SAMSUNG. Except to any extent expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited. What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must return the Product to an authorized phone service facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase, the serial number of the Product and the sellers name and address. To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at 1-888-987-4357. If SAMSUNG determines that any Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product. You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service, as some or all of the contents may be deleted 54 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 55 Friday, May 24, 2013 6:18 PM or reformatted during the course of warranty service. What are the limits on SAMSUNGs liability?
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF SAMSUNGS RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE;
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU. Important Safety Information 55 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 56 Friday, May 24, 2013 6:18 PM SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT. Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products. No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of SAMSUNG regarding the Products or this Limited Warranty. 56 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 57 Friday, May 24, 2013 6:18 PM This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. What is the procedure for resolving disputes?
ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY. Any such dispute shall not be combined or consolidated with a dispute involving any other persons or entitys Product or claim, and specifically, without limitation of the foregoing, shall not under any circumstances proceed as part of a class action. The arbitration shall be conducted before a single arbitrator, whose award may not exceed, in form or amount, the relief allowed by the applicable law. The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes. This arbitration provision is entered pursuant to the Federal Arbitration Act. The laws of the State of Texas, without reference to its choice of laws principles, shall govern the interpretation of the Limited Warranty and all disputes that are subject to this arbitration provision. The arbitrator shall decide all issues Important Safety Information 57 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 58 Friday, May 24, 2013 6:18 PM of interpretation and application of this arbitration provision and the Limited Warranty. For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are $5,000.00 or less (Small Claim), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith. In a Small Claim case, you shall be required to pay no more than half of the total administrative, facility and arbitrator fees, or $50.00 of such fees, whichever is less, and SAMSUNG shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00
(Large Claim) shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be entered on the arbitrators award in any court of competent jurisdiction. This arbitration provision also applies to claims against SAMSUNGs employees, representatives and affiliates if any such claim arises from the Products sale, condition or performance. 58 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 59 Friday, May 24, 2013 6:18 PM You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchasers purchase of the Product. To opt out, you must send notice by e-mail to optout@sta.samsung.com, with the subject line: Arbitration Opt Out. You must include in the opt out e-mail (a) your name and address; (b) the date on which the Product was purchased; (c) the Product model name or model number; and (d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can be found (i) on the Product box; (ii) on the Product information screen, which can be found under Settings; (iii) on a label on the back of the Product beneath the battery, if the battery is removable; and (iv) on the outside of the Product if the battery is not removable). Alternatively, you may opt out by calling 1-888-987-4357 no later than 30 calendar days from the date of the first consumer purchasers purchase of the Product and providing the same information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in Important Safety Information 59 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 60 Friday, May 24, 2013 6:18 PM any way, and you will continue to enjoy the benefits of the Limited Warranty. Severability If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty. Precautions for Transfer and Disposal If data stored on this device is deleted or reformatted using the standard methods, the data only appears to be removed on a superficial level, and it may be possible for someone to retrieve and reuse the data by means of special software. To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned to Samsungs Customer Care Center for an Extended File System (EFS) Clear which will eliminate all user memory and return all settings to default settings. Please contact the Samsung Customer Care Center for details. Important! Please provide warranty information
(proof of purchase) to Samsungs Customer Care Center in order to provide this service at no charge. If the warranty has expired on the device, charges may apply. 60 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 61 Friday, May 24, 2013 6:18 PM Samsung Telecommunications America, LLC 1301 E. Lookout Drive Richardson, Texas 75082 Phone: 1-800-SAMSUNG Phone: 1-888-987-HELP (4357) 2012 Samsung Telecommunications America, LLC. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice. [111611]
End User License Agreement for Software IMPORTANT. READ CAREFULLY: This End User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Samsung Electronics Co., Ltd. ("Samsung") for software, owned by Samsung and its affiliated companies and its third party suppliers and licensors, that accompanies this EULA, which includes computer software and may include associated media, printed materials, "online" or electronic documentation in connection with your use of this device ("Software"). This device requires the use of preloaded software in its normal operation. BY USING THE DEVICE OR ITS PRELOADED SOFTWARE, YOU ACCEPT THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THE DEVICE OR THE SOFTWARE. Important Safety Information 61 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 62 Friday, May 24, 2013 6:18 PM 1. GRANT OF LICENSE. Samsung grants you the following rights provided that you comply with all terms and conditions of this EULA: You may install, use, access, display and run one copy of the Software on the local hard disk(s) or other permanent storage media of one computer and use the Software on a single computer or a mobile device at a time, and you may not make the Software available over a network where it could be used by multiple computers at the same time. You may make one copy of the Software in machine readable form for backup purposes only; provided that the backup copy must include all copyright or other proprietary notices contained on the original. Certain items of the Software may be subject to open source licenses. The open source license provisions may override some of the terms of this EULA. We make the applicable open source licenses available to you on the Legal Notices section of the Settings menu of your device. 2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung reserves all rights not expressly granted to you in this EULA. The Software is protected by copyright and other intellectual property laws and treaties. Samsung or its suppliers own the title, copyright and other intellectual property rights in the Software. The Software is licensed, not sold. 62 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 63 Friday, May 24, 2013 6:18 PM 3. LIMITATIONS ON END USER RIGHTS. You may not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or algorithms of, the Software
(except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation), or modify, or disable any features of, the Software, or create derivative works based on the Software. You may not rent, lease, lend, sublicense or provide commercial hosting services with the Software. 4. CONSENT TO USE OF DATA. You agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services related to the Software provided to you, if any, such as IMEI
(your devices unique identification number), device number, model name, customer code, access recording, your devices current SW version, MCC (Mobile Country Code), MNC
(Mobile Network Code). Samsung and its affiliates may use this information solely to improve their products or to provide customized services or technologies to you and will not disclose this information in a form that personally identifies you. At all times your information will be treated in accordance with Samsungs Privacy Policy, which can be viewed at:
http://account.samsung.com/membership/pp. 5. SOFTWARE UPDATES. Samsung may provide to you or make available to you Important Safety Information 63 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 64 Friday, May 24, 2013 6:18 PM updates, upgrades, supplements and add-on components (if any) of the Software, including bug fixes, service upgrades (parts or whole), products or devices, and updates and enhancements to any software previously installed (including entirely new versions),
(collectively Update) after the date you obtain your initial copy of the Software to improve the Software and ultimately enhance your user experience with your device. This EULA applies to all and any component of the Update that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software, unless we provide other terms along with such Update. To use Software provided through Update, you must first be licensed for the Software identified by Samsung as eligible for the Update. After the Update, you may no longer use the Software that formed the basis for your Update eligibility. The updated Software version may add new functions and, in some limited cases, may delete existing functions. While the Update will be generally available, in some limited circumstances, the Software updates will only be offered by your network carrier, and such Software updates will be governed by your contractual relationship with your network carrier. With the Automatic Update function enabled
(as in the default setting in the System Update 64 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 65 Friday, May 24, 2013 6:18 PM menu in the Setting), your device downloads some Updates automatically from time to time. Your device will, however, ask for your consent before installing any Update If you choose to disable the Automatic Update function, then you can check the availability of new Updates by clicking on the Check Update menu in the Setting. We recommend that you check availability of any new Updates periodically for optimal use of your device. If you want to avoid any use of network data for the Update downloads, then you should choose the Wi-Fi Only option in the Setting. (Regardless of the option you choose, the Automatic Update function downloads Updates only through Wi-Fi connection.) 6. Some features of the Software may require your device to have access to the internet and may be subject to restrictions imposed by your network or internet provider. Unless your device is connected to the internet through Wi-Fi connection, the Software will access through your mobile network, which may result in additional charges depending on your payment plan. In addition, your enjoyment of some features of the Software may be affected by the suitability and performance of your device hardware or data access. 7. SOFTWARE TRANSFER. You may not transfer this EULA or the rights to the Software granted herein to any third party unless it is in connection with the sale of the mobile device Important Safety Information 65 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 66 Friday, May 24, 2013 6:18 PM which the Software accompanied. In such event, the transfer must include all of the Software (including all component parts, the media and printed materials, any upgrades, this EULA) and you may not retain any copies of the Software. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Software must agree to all the EULA terms. 8. EXPORT RESTRICTIONS. You acknowledge that the Software is subject to export restrictions of various countries. You agree to comply with all applicable international and national laws that apply to the Software, including all the applicable export restriction laws and regulations. 9. TERMINATION. This EULA is effective until terminated. Your rights under this License will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of the Software and destroy all copies, full or partial, of the Software. 10. DISCLAIMER OF WARRANTY. UNLESS SEPARATELY STATED IN A WRITTEN EXPRESS LIMITED WARRANTY ACCOMPANYING YOUR DEVICE, ALL SOFTWARE PROVIDED BY SAMSUNG WITH THIS MOBILE DEVICE (WHETHER INCLUDED WITH THE DEVICE, DOWNLOADED, OR OTHERWISE OBTAINED) IS PROVIDED "AS IS"
66 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 67 Friday, May 24, 2013 6:18 PM AND ON AN "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, SAMSUNG DISCLAIMS ALL WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY, ACCURACY, LACK OF VIRUSES, QUIET ENJOYMENT, NON INFRINGEMENT OF THIRD PARTY RIGHTS OR OTHER VIOLATION OF RIGHTS. SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SAMSUNG OR ITS AFFILIATES SHALL BE DEEMED TO ALTER THIS DISCLAIMER BY SAMSUNG OF WARRANTY REGARDING THE SOFTWARE, OR TO CREATE ANY WARRANTY OF ANY SORT FROM SAMSUNG. 11. THIRD-PARTY APPLICATIONS. Certain third party applications may be included with, or downloaded to this mobile device. Samsung makes no representations whatsoever about any of these applications. Since Samsung has Important Safety Information 67 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 68 Friday, May 24, 2013 6:18 PM no control over such applications, you acknowledge and agree that Samsung is not responsible for the availability of such applications and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such applications. You expressly acknowledge and agree that use of third party applications is at your sole risk and that the entire risk of unsatisfactory quality, performance, accuracy and effort is with you. It is up to you to take precautions to ensure that whatever you select to use is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. References on this mobile device to any names, marks, products, or services of any third-parties are provided solely as a convenience to you, and do not constitute or imply an endorsement, sponsorship, or recommendation of, or affiliation with the third party or its products and services. You agree that Samsung shall not be responsible or liable, directly or indirectly, for any damage or loss, including but not limited to any damage to the mobile device or loss of data, caused or alleged to be caused by, or in connection with, use of or reliance on any such third party content, products, or services available on or through any such application. You acknowledge and agree that the use of any third-party application is governed by such third party application provider's Terms of Use, 68 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 69 Friday, May 24, 2013 6:18 PM License Agreement, Privacy Policy, or other such agreement and that any information or personal data you provide, whether knowingly or unknowingly, to such third-party application provider, will be subject to such third party application provider's privacy policy, if such a policy exists. SAMSUNG DISCLAIMS ANY RESPONSIBILITY FOR ANY DISCLOSURE OF INFORMATION OR ANY OTHER PRACTICES OF ANY THIRD PARTY APPLICATION PROVIDER. SAMSUNG EXPRESSLY DISCLAIMS ANY WARRANTY REGARDING WHETHER YOUR PERSONAL INFORMATION IS CAPTURED BY ANY THIRD PARTY APPLICATION PROVIDER OR THE USE TO WHICH SUCH PERSONAL INFORMATION MAY BE PUT BY SUCH THIRD PARTY APPLICATION PROVIDER. 12. SAMSUNG APPLICATIONS. Certain Samsung applications and services may be included with, or downloaded to, this mobile device. Many of them require Samsung Services membership registration (Samsung Account), and your rights and obligations will be set forth in separate Samsung Account terms and conditions and privacy policies. There are non-Samsung Account applications and services that require your consent to their separate terms and conditions and privacy policies. You expressly acknowledge and agree that your use of such applications and services Important Safety Information 69 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 70 Friday, May 24, 2013 6:18 PM will be subject to the applicable terms and conditions and privacy policies. 13. LIMITATION OF LIABILITY. SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY APPLICATION, ITS CONTENT OR FUNCTIONALITY, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FAILURE TO CONNECT, NETWORK CHARGES, IN-APP PURCHASES, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, SAMSUNG ELECTRONIC CO.'S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, CAUSES OF ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SOFTWARE OR THIRD PARTY APPLICATIONS ON THIS 70 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 71 Friday, May 24, 2013 6:18 PM MOBILE DEVICE, OR ANY OTHER PROVISION OF THIS EULA, SHALL NOT EXCEED THE AMOUNT PURCHASER PAID SPECIFICALLY FOR THIS MOBILE DEVICE OR ANY SUCH THIRD PARTY APPLICATION THAT WAS INCLUDED WITH THIS MOBILE DEVICE. THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS (INCLUDING SECTIONS 10, 11, 12 AND 13) SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. 14. U.S. GOVERNMENT END USERS RESTRICTED RIGHTS. The Software is licensed only with "restricted rights" and as
"commercial items" consisting of "commercial software" and "commercial software documentation" with only those rights as are granted to all other end users pursuant to the terms and conditions herein. All Products are provided only with "restricted rights" with only those rights as are granted to all other end users pursuant to the terms and conditions herein. All Software and Products are provided subject to Federal Acquisition Regulation (FAR) 52.227.19. 15. APPLICABLE LAW. This EULA is governed by the laws of the jurisdiction where you are a resident or, if a resident of the United States, by the laws of the state of Texas, without regard to its conflict of law provisions. This EULA shall not be governed by the UN Convention on Important Safety Information 71 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 72 Friday, May 24, 2013 6:18 PM Contracts for the International Sale of Goods, the application of which is expressly excluded. 16. DISPUTE RESOLUTION.
(a) Non-United States residents. If a dispute, controversy or difference arising in any way from this EULA or your use of the Software is not amicably settled, it shall be subject to the non-exclusive jurisdiction of the courts of the jurisdiction where you are a resident. Notwithstanding the foregoing, Samsung may apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
(b) United States residents. ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF THE SOFTWARE SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY. Any such dispute shall not be combined or consolidated with any other persons or entitys claim or dispute, and specifically, without limitation of the foregoing, shall not under any circumstances proceed as part of a class action. The arbitration shall be conducted before a single arbitrator, whose award may not exceed, in form or amount, the relief allowed by the applicable law. The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes. This arbitration provision is 72 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 73 Friday, May 24, 2013 6:18 PM entered pursuant to the Federal Arbitration Act. The laws of the State of Texas, without reference to its choice of laws principles, shall govern the interpretation of the EULA and all disputes that are subject to this arbitration provision. The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the EULA. For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are $5,000.00 or less
("Small Claim"), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant Samsung its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith. In a Small Claim case, you shall be required to pay no more than half of the total administrative, facility and arbitrator fees, or $50.00 of such fees, whichever is less, and Samsung shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00
("Large Claim") shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be entered on the arbitrator's award in any court of competent jurisdiction. This arbitration provision also applies to claims Important Safety Information 73 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 74 Friday, May 24, 2013 6:18 PM against Samsungs employees, representatives and affiliates if any such claim arises from the licensing or use of the Software. You may opt out of this dispute resolution procedure by providing notice to Samsung no later than 30 calendar days from the date of the first consumer purchasers purchase of this device. To opt out, you must send notice by e-mail to optout@sta.samsung.com, with the subject line:
"Arbitration Opt Out." You must include in the opt out e-mail (a) your name and address; (b) the date on which the device was purchased;
(c) the device model name or model number;
and (d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can be found (i) on the device box; (ii) on the device information screen, which can be found under "Settings;" (iii) on a label on the back of the device beneath the battery, if the battery is removable; and (iv) on the outside of the device if the battery is not removable). Alternatively, you may opt out by calling 1-888-987-4357 no later than 30 calendar days from the date of the first consumer purchaser's purchase of the device and providing the same information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect your use of the device or its preloaded Software, and you will continue to enjoy the benefits of this license. 74 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 75 Friday, May 24, 2013 6:18 PM 17. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA. If any provision of this EULA is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.
[050113]
Important Safety Information 75 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 76 Friday, May 24, 2013 6:18 PM General Terms and Conditions of Service Please note that these terms may not be the most current version. A current version of the terms is available at our website at www.sprint.com/termsandconditions or upon request. Note: Para solicitar esta literatura en espaol, por favor contactar a 1-800-777-4681 o visitar a www.sprint.com/espanol. Basic Definitions In this document: (1) we, us, our, and Sprint mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the products and Services; (2) you, your, customer, and user mean an account holder with us or any user of our Devices or Services; (3) Device means any phone, aircard, mobile broadband device, any other device, accessory, or other product that we provide you, we sell to you, or is active on your account with us; and (4) Service means Sprint-branded offers, rate plans, options, wireless services, billing services, applications, programs, products, software, or Devices on your account with us. Service(s) 76 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 77 Friday, May 24, 2013 6:18 PM also includes any other product or service that we offer or provide to you that references these General Terms and Conditions of Service
(Ts&Cs). The Service Agreement These Ts&Cs are part of your service agreement with us (the Agreement) and constitute a contract under which we provide you Services under terms and conditions that you accept. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER, A REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION. In addition to these Ts&Cs, there are several parts of the Agreement, which includes but is not limited to the following: (i) the subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you chose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction, including on-line and telephone transactions (if your service plan is not specifically set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current written Agreement and transaction materials apply); (iii) any confirmation materials and invoices that we may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you carefully read all of the terms of the Agreement. Important Safety Information 77 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 78 Friday, May 24, 2013 6:18 PM Additional Terms Additional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items. Depending on who provides the items, the terms may come from Sprint or a third party. You are subject to any terms provided by the third party, and the terms are directly between you and that third party. Sprint is not responsible for these third-party items and associated terms. Additional terms will also apply if you activate Services as part of a bundle with another companys services (for example, cable services, home phone services, etc.). The additional terms for bundled Services may either modify or replace certain provisions in these Ts&Cs, including terms relating to activation, invoicing, payment, and disputing charges. Also, a different dispute resolution provision may apply to services provided by another company (the dispute resolution provisions in this Agreement will still apply to our Services). You will be provided details on any additional terms with your selection of any bundled Service. For employee and organization discounts, the discount percentage may vary from month-to-month based on the terms of the agreement between your employer, association, or organization and Sprint. The discount will be zero after your agreement or your organizations agreement with Sprint ends. 78 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 79 Friday, May 24, 2013 6:18 PM Additional terms and eligibility requirements regarding organization discounts will be provided to you. Our Policies Services are subject to our business policies, practices, and procedures (Policies). You agree to adhere to all of our Policies when you use our Services. Our Policies are subject to change at anytime with or without notice. When You Accept The Agreement You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of the following: (a) accept the Agreement through any printed, oral, or electronic statement, including on the Web by electronically marking that you have reviewed and accepted; (b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says you are accepting the Agreement when doing so. If you dont want to accept the Agreement, dont do any of these things. Term Commitments & Early Termination Fees Sprint provides a variety of Services, some of which require you to maintain Your Services on a month to month basis or for a minimum term, usually 1 or 2 years (Term Commitment). If your Agreement contains a Term Commitment, Important Safety Information 79 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 80 Friday, May 24, 2013 6:18 PM you will be charged a fee (Early Termination Fee) for each line of Service that you terminate early (i.e., prior to satisfying the Term Commitment) or for each line of Service that we terminate early for good reason (for example, violating the payment or other terms of the Agreement) but such Early Termination Fee will be prorated based on your remaining Term Commitment. Early Termination Fees are a part of our rates. Any Term Commitment, the length of the Term Commitment, and the applicable Early Termination Fee amounts and proration will be disclosed to you during the sales transaction. Carefully review any Term Commitment and Early Termination Fee requirements prior to selecting Services. After you have satisfied your Term Commitment, your Services continue on a month-to-month basis under the then-current Terms and Conditions and Service policies. Services offered on a subscription basis, as described in the Account & Service Charges section, may not require a Term Commitment and may not automatically renew. As explained directly below, there are instances when you will not be responsible for an Early Termination Fee for terminating Services early. When You Dont Have To Pay An Early Termination Fee You arent responsible for paying an Early Termination Fee when terminating Services: (a) 80 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 81 Friday, May 24, 2013 6:18 PM provided on a month-to-month basis; (b) provided on a subscription basis that do not include a Term Commitment; (c) consistent with our published trial period return policy; or (d) in response to a materially adverse change that we make to the Agreement as described directly below. Our Right To Change The Agreement &
Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available, we may change your rate plan to one for which you qualify. We will provide you notice of material changesand we may provide you notice of non-material changesin a manner consistent with this Agreement
(see Providing Notice To Each Other Under The Agreement section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially adversely affected without incurring an Early Termination Fee only if:
(a) you call us within 30 days after the Important Safety Information 81 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 82 Friday, May 24, 2013 6:18 PM effective date of the change; (b) you specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made; and (c) we fail to negate the change after you notify us of your objection to it. If you do not notify us and cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment. Our Right To Suspend Or Terminate Services We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/threatening/abusing/
offending our employees or agents; (d) providing false or inaccurate information; (e) interfering with our operations; (f) using/
suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies; (g) breaching, failing to follow, or abusing the Agreement or Policies; (h) providing false, inaccurate, dated, or unverifiable identification or credit information or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications (for example, rooting the device); (j) failing to use our Services for an extended period of time; (k) 82 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 83 Friday, May 24, 2013 6:18 PM failing to maintain an active Device in connection with our Services; or (l) if we believe the action protects our interests, any customers interests, or our networks. Your Right To Change Services & When Changes Are Effective The account holder can typically change Services upon request. In some instances, changes may be conditioned on payment of an Early Termination Fee or certain other charges, or they may require a new Term Commitment. Changes to Services are usually effective at the start of the next full invoicing cycle. If the changes take place sooner, your invoice may reflect pro-rated charges for your old and new Services. We may, but are not obligated to, provide you the opportunity to authorize someone else to make changes to your Services, which will include the authority to make changes that will extend your Term Commitment. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement. Your Right To Terminate Services You can terminate Services at any time by calling us and requesting that we deactivate all Services. In addition, if you return or provide your Device to Sprint and fail to either deactivate service on the Device or activate another Important Safety Information 83 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 84 Friday, May 24, 2013 6:18 PM Device in connection with your Service, we reserve the right to terminate your Service, and if you are subject to a Term Commitment, you may be charged all or part of an Early Termination Fee. You are responsible for all charges billed or incurred prior to deactivation. If Services are terminated before the end of your invoicing cycle, we wont prorate charges to the date of termination and you wont receive a credit or refund for any unused Services. Except as provided above, if you are subject to an Early Termination Fee, you must also pay the invoiced Early Termination Fee for each line of Service that you terminate early. Credit Checks & Credit Information We agree to provide you Services on the condition that you have and maintain satisfactory credit according to our standards and policies. You agree to provide information that we may request or complete any applications that we may provide you to facilitate our review. We rely on the credit information you furnish, credit bureau reports or other data available from commercial credit reference services, and other information (such as payment history with us) to determine whether to provide or continue to provide you Services. The Services we offer you can vary based on your credit history. We may at any time, based on your credit history, withdraw or 84 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 85 Friday, May 24, 2013 6:18 PM change Services or place limits or conditions on the use of our Services. You agree to provide us updated credit information upon request. We may provide your payment history and other account billing/charge information to any credit reporting agency or industry clearinghouse. If you have an ASL, we may suspend your Services without prior notice if your account balance reaches the ASL, even if your account is not past due. We may impose or increase an ASL at any time with notice. An ASL is for our benefit only and should not be relied on by you to manage usage. Account Spending Limits (ASL) An ASL is a temporary or permanent limit
(typically based on credit history, payment history, or to prevent fraud) that we place on the amount of unpaid charges you can accumulate on your account, regardless of when payment on those charges is due. We reserve the right to determine which charges count toward an ASL. Deposits & Returning Deposits We may at any time require a deposit as a guarantee of payment for you to establish or maintain Service (Deposit). By providing us a Deposit, you grant us a security interest for all current or future amounts owed to us. We may change the Deposit at any time with notice. You cant use a Deposit to make or delay payments. Important Safety Information 85 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 86 Friday, May 24, 2013 6:18 PM The Deposit, the length of time we hold the Deposit, and changes to the Deposit are determined based on your credit history, payment history, and other factors. Unless prohibited by law, we may mix Deposits with our other funds and it wont earn interest, and we reserve the right to return the Deposit as a credit on your invoice at anytime. If your Services are terminated for any reason, we may keep and apply your Deposit to any outstanding charges. Well send any remaining portion of the Deposit to your last known address within 90 days after your final invoiceif it is returned to us, we will forward it on to the appropriate state authorities to the extent required by law. Restrictions On Using Services You cant use our Services: (a) in a way that could cause damage or adversely affect any of our other customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction. 86 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 87 Friday, May 24, 2013 6:18 PM Your Device, Number & E-mail Address We dont manufacture any Device that we might sell to you or that is associated with our Services, and we arent responsible for any defects, acts, or omissions of the manufacturer. The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through. Device performance may vary based on device specifications (for example, a devices software, memory, and storage), and device performance may impact access to all of our Services. Your Device is designed to be activated on our networks and in other coverage areas that we may make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/transfer your phone number to another carrier, you have noand cannot gain any (for example, through publication, use, etc.) proprietary, ownership, or other rights to any phone number, identification number, email address, or other identifier that we assign to you, your Device, or your account. Well notify you if we decide to change or reassign them. Your CDMA Sprint PCS phone may have software programming lock that protects certain of the handsets operating parameters against unauthorized reprogramming. If your device has a software programming lock, and you wish to obtain the software program lock code Important Safety Information 87 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 88 Friday, May 24, 2013 6:18 PM for your CDMA Sprint PCS phone, please visit sprint.com or call 1-888-211-4727 for information and eligibility requirements. Porting/Transferring Phone Numbers We dont guarantee that number transfers to or from us will be successful. If you authorize another carrier to transfer a number away from us, then that is considered a request by you to us to terminate all of the Services associated with that number. Youre responsible for all charges billed or incurred prior to deactivation and for any applicable Early Termination Fees. Coverage; Where Your Device Will Work;
Service Speeds Our coverage maps are available at our authorized retail locations and on sprint.com. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services youve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions. Coverage isnt available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary. 88 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 89 Friday, May 24, 2013 6:18 PM Estimating wireless coverage, signal strength, and Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas that-along with other factors both within and beyond our control (for example, network problems, network or Internet congestion, software, signal strength, your Device, structures, buildings, weather, geography, topography, server speeds of the websites you access, actions of third parties, etc.)-
may result in dropped and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services that rely on location information, such as E911 and GPS navigation, depend on your Devices ability to acquire satellite signals (typically not available indoors) and network coverage. While your Device is receiving a software update, you may be unable to use your Device in any manner until the software update is complete. Roaming The term roaming typically refers to coverage on another carriers network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up Important Safety Information 89 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 90 Friday, May 24, 2013 6:18 PM and the availability of roaming coverage. We make no guarantee that roaming coverage will be available. Roaming coverage may exist both within and outside our network coverage areas. Your Device will generally indicate when youre roaming. Depending on your Services, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may not be available or work the same when roaming (for example, data Services, voicemail, call waiting, etc.). For information on whether roaming applies, see your service plan details. About Data Services & Content Our data Services and your Device may allow you to access the Internet, text, pictures, video, games, graphics, music, email, applications, sound, and other materials (Data Content) or send Data Content elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you access on your Device. Data Content may be: (1) unsuitable for children/minors; (2) unreliable or inaccurate; or (3) offensive, indecent, or objectionable. Youre solely responsible 90 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 91 Friday, May 24, 2013 6:18 PM for evaluating the Data Content accessed by you or anyone through your Services. We strongly recommend that you monitor data usage by children/minors. Data Content from third parties may also harm your Device or its software. We are not responsible for any Data Content. We are not responsible for any damage caused by any Data Content that you access through your Services, that you load on your Device, or that you request that our representatives access or load on your Device. To protect our networks and Services or for other reasons, we may place restrictions on accessing certain Data Content (such as certain websites, applications, etc.); impose separate charges; limit throughput or the amount of data that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data Content that you have purchased, then we may delete the Data Content without notice or place restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted over our networks, or stored by Sprint may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content. Important Safety Information 91 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 92 Friday, May 24, 2013 6:18 PM Specific Terms & Restrictions On Using Data Services In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you cant use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions;
(2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performance or hinders access to our networks. If your Services include Web or data access, you also cant use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with phone as modem plans, Sprint Mobile Broadband card plans, wireless router plans, etc.). Software License If Sprint provides you software as part of the Service and there are not software license terms provided with the software (by Sprint or by a third party), then Sprint grants you a limited, revocable, non-exclusive, non-transferable 92 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 93 Friday, May 24, 2013 6:18 PM license to use the software to access the Services for your own individual use. You will not sell, resell, transfer, copy, translate, publish, create derivative works of, make any commercial use of, modify, reverse engineer, decompile, or disassemble the software. Sprint may revoke this license at any time. Fees, Activation & Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to establish, change, or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of these types of fees before we complete the requested transaction. Account & Service Charges You are responsible for all charges associated with your account and the Services on your account, no matter who adds or uses the Services. Charges include, but are not limited to, the monthly recurring charges, usage charges, charges for additional services, taxes, surcharges, and fees associated with your Services. These charges are described or referred to during the sales transaction, in our marketing materials, and in confirmation materials that we may send to you. Depending on your Services, charges for Important Safety Information 93 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 94 Friday, May 24, 2013 6:18 PM additional services may include operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access. If you (the account holder) allow end users to access or use your Devices, you authorize end users to access, download, and use Services. You may have the opportunity to purchase Services on a subscription basis where we assess subscription charges that allow you access to the Services and/or provide you a certain amount of use of the Services for a defined period of time. Depending on your Service, certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods. Subscription Services offered on a recurring basis do not end until terminated by you or us. Subscription charges for recurring Services occur at the beginning of each bill cycle. Information regarding your bill cycle for subscription Services will be provided when you order the Services. For Services offered on a per-day basis, you will generally be charged for use before or at the time of use. In certain instances, we may charge you at some point after you use the Services. Unless otherwise disclosed, Services offered on a per-
day basis end 24 hours after Service is initiated. 94 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 95 Friday, May 24, 2013 6:18 PM How We Calculate Your Charges For Billing Purposes Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you press Talk or your Device connects to the network and stops when you press End or the network connection otherwise breaks. Youre charged for all calls that connect, even to answering machines, voicemail, or voice transcription services. You wont be charged for unanswered calls or if you get a busy signal. For incoming calls answered, youre charged from the time shortly before the Device starts ringing until you press End or the network connection otherwise breaks. If charges vary depending on the time of day that you place or receive calls (for example, Nights and Weekend plans), youre charged for the entire call based on the rate that applies to the time period in which the call starts. Call time for a single call may be subject to a maximum duration and may be automatically terminated if the maximum duration is exceeded. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Devices area code (if applicable). Push-to-Talk Charges: Charges for push-to-
talk calls are billed to the person who starts the call and calculated by multiplying the duration of the call by the applicable rate and number of Important Safety Information 95 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 96 Friday, May 24, 2013 6:18 PM participants. Youre charged at least 6 seconds of airtime for each call you start; subsequent communications in the same call are rounded up to and billed to the next second. Time begins when you press any button to start a push-to-talk call and ends approximately 6 seconds after completion of a communication to which no participant responds. Subsequent push-to-talk communications are considered new calls. Charges apply for the entire period of time the push-to-talk call is connected to our network. Depending on your plan, nationwide, international, or group push-to-talk calls may use the local push-to-talk minutes in your plan and result in additional or different charges. Responses to call alert transmissions are treated as new push-to-talk transmissions even when responding within 6 seconds of receiving the alert. Push-to-talk billing methods are subject to change as we introduce new push-
to-talk Services. Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and gigabytesnot in minutes/time. 1024 bytes equals 1 kilobyte
(KB), 1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged at least 1 KB for each data usage session (data session). Rounding occurs at the end of each data session, and sometimes during a data session. Depending on your data Services, 96 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 97 Friday, May 24, 2013 6:18 PM usage may be charged against an allowance or on a fixed price per KB, and you may be subject to limitations on the amount of data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next cent. You are charged for all data directed to your Devices Internet address, including data sessions you did not initiate and for incomplete transfers. As long as your Device is connected to our data networks, you may incur data charges. Examples of data for which you will be charged includes the size of a requested file or Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners, advertisement, etc.); additional data used in accessing, transporting, and routing the file on our network; data from partial or interrupted downloads; re-sent data; and data associated with unsuccessful attempts to reach websites or use applications. These data charges are in addition to any charges for the Data Content itself (game, ringer, etc.). Data used and charged to you will vary widely, even between identical actions or data sessions. Estimates of data usagefor example, the size of downloadable filesare not reliable predictors of actual usage. Your bill wont separately list the number of KB attributed to a specific action/data session. Important Safety Information 97 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 98 Friday, May 24, 2013 6:18 PM Your Bill Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill cycle in advance), fees, taxes, Surcharges, product and equipment charges, subscription charges, and usage/transaction specific charges (usually billed in the bill cycle in which theyre incurred). Some usage charges, such as those that depend on usage information from a third party, may be billed in subsequent bill cycles and result in higher than expected charges for that month. Bill cycles and dates may change from time to time. Your bill may also include other important notices
(for example, changes to your Agreement, to your Service, legal notices, etc.). Your paper bill may not include itemized billing detail. More specific billing information is available online. Paper bills may be subject to an additional charge. Unless prohibited by law, other charges (for example, data Services or taxes and surcharges) will not include itemized detail but will be listed as total charges for a category. If you choose Internet billing, you will not receive paper bills. Your Payments; Late Fees Payment is due in full as stated on your bill. If we do not receive payment in full by the date specified on your bill, a late payment charge, which may be charged at the highest rate permissible by law, may be applied to the total 98 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 99 Friday, May 24, 2013 6:18 PM unpaid balance. We may also charge you any costs we pay to a collection agency to collect unpaid balances from you. If we bill you for amounts on behalf of a third party, payments received are first applied to our charges. You may be charged additional fees for certain methods of payment. We may charge you, up to the highest amount permitted by law, for returned checks or other payments paid by you and denied for any reason by a financial institution. Acceptance of payments (even if marked paid in full) does not waive our right to collect all amounts that you owe us. We may restrict your payment methods to cashiers check, money order, or other similar secure form of payment at any time for good reason. Taxes & Government Fees You agree to pay all federal, state, and local taxes, fees, and other assessments that were required by law to collect and remit to the government on the Services that we provide to you. These charges may change from time to time without advance notice. If youre claiming any tax exemption, you must provide us with a valid exemption certificate. Tax exemptions generally wont be applied retroactively. Surcharges You agree to pay all Sprint surcharges
(Surcharges), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts Important Safety Information 99 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 100 Friday, May 24, 2013 6:18 PM charges, and other charges. Surcharges are not taxes, and we are not required by law to assess them. They are part of our rates we choose, at our discretion, to collect from you, to recover certain costs and are kept by us. The number and type of Surcharges will be provided on your invoice and may vary depending upon the location of the billing address of the Device and can change over time. We determine the amount for these charges, and these amounts are subject to change, as are the components used to calculate these amounts. We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement (see Providing Notice To Each Other Under The Agreement section). However, because some Surcharges are based on amounts set by the government or based on government formulas, it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website. Disputing Charges - You Must Still Pay Undisputed Charges Any dispute to a charge on your bill must be made within 60 days of the date of the bill that initially contained the charge. Disputes can only be made by calling or writing us as directed on 100 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 101 Friday, May 24, 2013 6:18 PM your invoice or elsewhere. You accept all charges not properly disputed within the above time periodundisputed charges must still be paid as stated on your bill. Protecting Our Network & Services We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or prevent legitimate communications and usage-for example, message filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to certain websites, applications, or other Data Content; prohibitions on unintended uses (for example, use as a dedicated line, or use as a monitoring service), etc. For additional information on what we do to protect our customers, networks, Services, and equipment, see our Acceptable Use Policy and Visitors Agreement at our website. Your Privacy Our Privacy Policy is available on our website. To review the policy, visit www.sprint.com/legal/
privacy.html. This policy may change from time to time, so review it with regularity and care. Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or record calls you make to us or we make to you (for example, your conversations Important Safety Information 101 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 102 Friday, May 24, 2013 6:18 PM with our customer service or sales departments). Authentication and Contact: You (the account holder) may password protect your account information by establishing a personal identification number (PIN). You may also set a backup security question and answer in the event you forget your PIN. You agree to protect your PIN, passwords, and other account access credentials like your backup security question from loss or disclosure. You further agree that Sprint may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service. You agree that we may contact you for Service-
related reasons through the contact information that you provide, through the Services or Devices to which you subscribe, or through other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail. CPNI: As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill
(CPNI). Under federal law, you have the right and we have a duty to protect the confidentiality 102 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 103 Friday, May 24, 2013 6:18 PM of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Sprint representative, we may rely on contacting your pre-established point of contact as the standard authentication measure. Third-Party Applications: If you use a third-
party application, the application may access, collect, use, or disclose your personal information or require Sprint to disclose your informationincluding location information
(when applicable)to the application provider or some other third party. If you access, use, or authorize third-party applications through the Services, you agree and authorize Sprint to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the third partys terms and conditions and policies, including its privacy policy. Be sure that you have reviewed and are comfortable with the third partys policies before using its application on your device. Information on Devices: Your Device may contain sensitive or personal information (for example, pictures, videos, passwords, or stored credit card numbers). Sprint is not responsible for any information on your Device, including sensitive or personal information. If possible, you should remove or otherwise safeguard any sensitive or personal information when your Important Safety Information 103 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 104 Friday, May 24, 2013 6:18 PM Device is out of your possession or control, for example when you relinquish, exchange, return, or recycle your Device. By submitting your Device to us, you agree that our employees, contractors, or vendors may access all of the information on your Device. If you exchange, return, or recycle your Device through us, we typically attempt to erase all data on your Device, but you must remove all data from your Device before you provide it to us. Location-Enabled Services Our networks generally know the location of your Device when it is outdoors and/or turned on. By using various technologies to locate your Device, we can provide enhanced emergency 911 services and optional location-enabled services provided by us or a third party. Network coverage or environmental factors (such as structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Devices location information and use of location-
enabled services. You agree that any authorized user may access, use, or authorize Sprint or third-party location-
enabled applications through the Services. You understand that your use of such location-
enabled applications is subject to the applications terms and conditions and policies, including its privacy policy. If you activate location-enabled services for devices used by 104 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 105 Friday, May 24, 2013 6:18 PM other authorized users, you agree to inform the authorized user(s) of the terms of use for location-enabled applications and that the Device may be located. 911 Or Other Emergency Calls Public safety officials advise that when making 911 or other emergency calls, you should always be prepared to provide your location information. Unlike traditional wireline phones, depending on a number of factors (for example, whether your Device is GPS-enabled, where you are, whether local emergency service providers have upgraded their equipment, etc.), 911 operators may not know your phone number, your location, or the location of your Device. In certain circumstances, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911 service (E911) where enabled by local emergency authorities uses GPS technology to provide location information. Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing 911you should follow voice prompts when interacting with emergency service providers employing Important Safety Information 105 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 106 Friday, May 24, 2013 6:18 PM interactive voice response systems to screen calls. choose to terminate Services as a result of loss or theft of your Device. If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce or remove your Term Commitment. You will remain liable for any monthly recurring charges associated with the Service on your Device after you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We may not waive any applicable Early Termination Fees if you Disclaimer of Warranties UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-
INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DONT PROMISE UNINTERRUPTED OR ERROR-FREE 106 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 107 Friday, May 24, 2013 6:18 PM SERVICES AND DONT AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. SPRINT PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN AS IS BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS. You Agree We Are Not Responsible For Certain Problems You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or licensors are responsible for any damages, delay, interruption or other failure to perform resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage
(for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure in accessing or attempting to access emergency services from a Device, including through 911, Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information services; (g) information or communication that is blocked by a spam filter;
(h) damage to your Device or any computer or equipment connected to your Device, or damage to or loss of any information stored on your Device, computer, equipment, or Sprint Important Safety Information 107 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 108 Friday, May 24, 2013 6:18 PM storage space from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video, or audio; or (i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders or acts. You should implement appropriate safeguards to secure your Device, computer, or equipment and to back up your information stored on each. You Agree Our Liability Is Limited - No Consequential Damages. TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, 108 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 109 Friday, May 24, 2013 6:18 PM DISPUTE RESOLUTION AND ARBITRATION PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS In those rare instances where your concern is not resolved to your satisfaction through calls to our customer care, you and Sprint each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below. If the dispute is not resolved, you and Sprint agree that the dispute will be resolved through individual binding arbitration or small claims court, instead of courts of general jurisdiction. Mandatory Arbitration and Waiver of Class Action Instead of suing in court, you and Sprint agree to arbitrate all Disputes (as defined below) on an individual, non-
representative, basis. You agree that, by entering into this Agreement, you and Sprint are waiving the right to a trial by jury or to participate in a class action or representative action. This agreement to arbitrate is intended to be broadly interpreted. In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral third-party arbitrator in a more informal Important Safety Information 109 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 110 Friday, May 24, 2013 6:18 PM process than in court. In arbitration, there is limited discovery and the arbitrators decision is subject to limited review by courts. However, just as a court would, the arbitrator must honor the terms of the Agreement and can award damages and relief, including any attorneys fees authorized by law. Disputes shall include, but are not limited to, any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, policies, contract practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an authorized or unauthorized user of the Services or Devices bring against our employees, agents, affiliates, or other representatives; (b) you bring against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or the Agreement; or (c) that Sprint brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Sprint, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims or any other legal theory;
110 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 111 Friday, May 24, 2013 6:18 PM
(ii) claims that arose before this Agreement or out of a prior Agreement with Sprint; (iii) claims that are subject to on-going litigation where you are not a party or class member;
and/or (iv) claims that arise after the termination of this Agreement. Dispute Notice and Dispute Resolution Period Before initiating an arbitration or a small claims matter, you and Sprint each agree to first provide to the other a written notice
(Notice of Dispute), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute to Sprint should be sent to: General Counsel;
Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682;
Reston, Virginia 20191. Sprint will provide a Notice of Dispute to you in accordance with the Providing Notice To Each Other Under The Agreement section of this Agreement. Sprint will assign a representative to work with you and try to resolve your Dispute to your satisfaction. You and Sprint agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Important Safety Information 111 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 112 Friday, May 24, 2013 6:18 PM Dispute, you or Sprint may commence an arbitration proceeding or small claims action. Arbitration Terms, Process, Rules and Procedures
(1) Unless you and Sprint agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we mutually agree upon;
or (b) the JAMS Comprehensive Arbitration Rules & Procedures (the JAMS Rules), as modified by this agreement to arbitrate, including the rules about the filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website at jamsadr.com. Notwithstanding any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement, to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any disagreements regarding the scope and enforceability of this agreement to arbitrate.
(2) The Federal Arbitration Act (FAA) applies to this Agreement and arbitration provision. We each agree that the FAAs provisionsnot state lawgovern all questions of whether a Dispute is subject to arbitration. To the extent that this agreement 112 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 113 Friday, May 24, 2013 6:18 PM to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-
Dispute Clauses Minimum Standards for Procedural Fairness (the Minimum Standards), the Minimum Standards in that regard will apply. However, nothing in this paragraph will require or allow you or Sprint to arbitrate on a class-wide, representative or consolidated basis.
(3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that partys individual claim. YOU AND SPRINT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Sprint expressly agree otherwise, the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding. If any portion of this provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
(4) We each are responsible for our respective costs, including our respective counsel, experts, and witnesses. Sprint will pay for any filing or case management fees Important Safety Information 113 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 114 Friday, May 24, 2013 6:18 PM associated with the arbitration and the professional fees for the arbitrators services.
(5) An arbitrators award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award. The arbitrators decision and award is final and binding, with some limited court review under the FAA, and judgment on the award may be entered in any court with jurisdiction.
(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your most recent billing address. In addition, this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the law allows, seek relief against Sprint on your behalf. No Trial By Jury and No Class Action IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF WHETHER THE CLAIM IS AN ACTION, COUTERCLAIM OR ANY OTHER COURT PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE WILL 114 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 115 Friday, May 24, 2013 6:18 PM NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1) WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING. Indemnification You agree to indemnify, defend, and hold Sprint and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service; failing to provide appropriate notices regarding location-enabled services
(see Location-Enabled Services section);
failure to safeguard your passwords, backup question to your shared secret question, or other account information; or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party. Important Safety Information 115 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 116 Friday, May 24, 2013 6:18 PM Providing Notice To Each Other Under The Agreement Except as the Agreement specifically provides otherwise, you must provide us notice by calling or writing us as instructed on your invoice. We will provide you notice through one or more of the following: in your bill, correspondence to your last known billing address, to any fax number or email address youve provided us, by calling you on your Device or any other phone number youve provided us, by voice message on your Device or any other phone number youve provided us, or by text message on your Device. Contacting You Regarding Billing and Collections You expressly authorize, and specifically consent to allowing Sprint and any of Sprints agents to contact you in connection with any and all matters relating to that, for attempts to collect unpaid past due charges, Sprint and any of its agents may contact you at any mailing address, telephone number, cellular phone number, email address, or any other electronic address that you have provided, or may in the future provide, to Sprint. You agree and acknowledge that any email address or any other electronic address that you provide to Sprint is your private address and is not accessible to unauthorized third parties. For 116 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 117 Friday, May 24, 2013 6:18 PM attempts to collect unpaid charges, you agree that in addition to individual persons attempting to communicate directly with you, any type of contact described above may be made using, among other methods, pre-recorded or artificial voice messages delivered by an automatic telephone dialing system, pre-set email messages delivered by an automatic emailing system, or any other pre-set electronic messages delivered by any other automatic electronic messaging system. Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the billing address of the Device, without regard to the conflicts of law rules of that state. If either of us waives or doesnt enforce a requirement under this Agreement in an instance, we dont waive our right to later enforce that requirement. Except as the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isnt for the benefit of any third party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest. You cant assign the Agreement or any of your rights or duties under it, unless we agree to the assignment. We can assign the Agreement Important Safety Information 117 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 118 Friday, May 24, 2013 6:18 PM without notice. You cannot in any manner resell the Services to another party. The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreementsyou cant rely on any contradictory documents or statements by sales or service representatives. The rights, obligations, and commitments in the Agreement thatby their naturewould logically continue beyond the termination of Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of Services.
[End General Terms and Conditions of Service]
118 Important Safety Information DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 119 Friday, May 24, 2013 6:18 PM Important Message From Sprint Important Information about this devices open architecture. This device is an open device. What that means is that you are free to use it to access the Internet as you see fit. You may go to websites you like and you may download or use applications or software that you choose. Please take care to visit only trusted websites and download applications only from trusted entities. Sprint has no control over websites you visit or applications and software you download, and Sprints policies do not apply to those websites, applications or software. The websites you visit may place cookies or other files on your device when you visit them. Downloaded applications or software may access, use or share information on your device, like your contacts or your location. Although Sprint is excited to allow our customers to make their own choices about the Internet sites you wish to visit or the applications or software youd like to use, we do want to remind you that Sprint is not able to help you troubleshoot issues connected with your use of non-Sprint applications or software (such as the ones you may select and download to your Important Message From Sprint 119 DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 120 Friday, May 24, 2013 6:18 PM Important Message From Sprint device). Sprint also will not be able to provide you credits for applications or software that you download from sources other than Sprint. And, Sprint is not liable for the websites you visit or anything you download or cause to be downloaded to your device. Damage related to websites visited or downloads to your device may not be covered by Sprints Service and Repair policy, or your device insurance policy. For more information about Sprints policies, products or services, please visit us at www.sprint.com. 120 Important Message From Sprint DRAFT For Internal Use Only Sprint_I800_IIB_.book Page 121 Friday, May 24, 2013 6:18 PM 2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. GH68-xxxxxx Printed in Korea SPT_I800_IIB_Eng_TE_052413_D1 DRAFT For Internal Use Only
1 2 3 4 5 6 7 | Users Manual | Users Manual | 4.89 MiB | September 07 2013 / April 09 2013 |
FCC Approval Document for SPH-I800 FCC ID : A3LSPHI800 MODEL : SPH-I800 User Manual SAMSUNG ELECTRONICS CO, LTD SPH-I800 User Manual Please read this manual before operating your phone and keep it for future reference. THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS. SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE. USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. Samsung Telecommunications America (STA), LLC Headquarters:
1301 E. Lookout Drive Richardson, TX 75082 Customer Care Center:
1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357) Internet Address:
http://www.samsung.com 2012 Samsung Telecommunications America, LLC. Samsung and Focus are both registered trademarks of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support DRAFT FOR INTERNAL USE ONLY Table of Contents Section 1: Getting Started .............................................4 Setting Up Your Phone . 4 Charging a Battery . 7 Switching the Phone On or Off . 8 Locking and Unlocking the Touch Screen . 8 Using the Start-up Wizard . 9 Setting Up Your Voice Mail . 11 Phone Updates . 11 Troubleshooting . 11 Formatting a Windows Phone 8 . 11 Section 2: Understanding Your Phone ........................13 Features of Your Phone . 13 Front View of Your Phone . 13 Side Views of Your Phone . 15 Back, Top, and Bottom View of Your Phone . 16 Display Layout . 16 Menu Navigation . 23 Customizing Your Home Screen . 26 Speech Engine . 28 Section 3: Entering Text ..............................................29 Keys . 29 Using the QWERTY Keypad . 31 Changing the Text Input Mode . 32 Using Alphabetic Mode . 32 Using Symbol and Numeric Mode . 33 Using Emoticon Mode . 33 Using Text Suggestions . 34 Keyboard Settings . 34 Copy and Paste . 34 Section 4: Call Functions ............................................ 36 Making a Call . 36 Making a Call from People . 37 Answering a Call . 37 History . 37 Options During a Call . 39 Section 5: Your People Hub ........................................ 42 Importing SIM Contacts to Your Phone . 42 Adding a New Contact . 42 Editing an Existing Contact . 43 Deleting Contacts . 44 Creating a New Group . 44 Group Options . 45 Using Your People List . 45 Linking People . 47 Synchronizing Accounts . 48 Whats New . 48 People Options . 49 Additional People Options . 49 1 DRAFT FOR INTERNAL USE ONLY Section 6: Multimedia .................................................51 Section 10: Applications ...........................................116 Section 7: Messaging ..................................................67 Section 8: Changing Your Settings .............................82 Section 9: Connections .............................................106 Index ...........................................................................165 Section 11: Health and Safety Information ..............136 Section 12: Warranty Information ............................155 Section 13: Samsung Product Registration .............164 3 2. 1. Important!
Note:
1. 2. Make sure that the cards gold contacts face into the phone and that the uppe r-left angled corner of the card is positioned as shown. Correc t Incorrec t 3. 4. 5. Note:
2. Note:
Correc t Incorrec t Note:
1. Important!
Switching the Phone On or Off 1. Press and hold the Power key side of the phone) until the phone switches on.
(on the upper right Note: The display language is preset to English at the factory. To change the language, use the Language menu. For more information, refer to Language + region on page 91. 2. To switch off the phone, press and hold the Power key until the lock screen displays with the message 3. slide down to power off. Touch the screen and sweep downward. goodbye displays and the phone switches off. Locking and Unlocking the Touch Screen 1. 2. Press the Power key Press the Power key screen then sweep your finger upwards across the glass to unlock the touch screen. to lock the touch screen. again to display the main Warning! While the device is charging, if the touch screen does not function due to an unstable power supply, unplug the USB power adapter from the power outlet or unplug the USB cable from the device. 3. When charging is finished, remove the flat end from the interface connector jack on the phone. Note: Failure to unplug the wall charger before you remove the battery can cause damage to the phone. Low Battery Indicator When the battery is weak and only a few minutes of talk time remain, the Battery critically low warning appears and the device sounds a warning tone at regular intervals. For a quick check of your battery level, glance at the battery charge indicator located in the upper-right corner of your devices display. Solid white (
When the battery level becomes too low, the phone automatically turns off.
) indicates a full charge. Note: If the phone automatically turns off because the battery level is too low, you must charge the battery until the phone turns on automatically. 8 DRAFT FOR INTERNAL USE ONLY Using the Start-up Wizard The very first time you turn on your phone, the Start-up Wizard screen displays. 5. Scroll through the list of time zones and touch the time zone of your choice to highlight it and touch next. The Date & Time screen displays. 1. 2. Touch get started. The Choose a Language screen displays. The language you choose determines how text displays on your phone. Touch the language you want to use and touch next. If you choose a language other than English, the Switch your language screen displays. Touch ok to restart the phone and change the language or touch cancel to return to the Choose a Language screen. 3. Read the Windows Phone Terms of Use and touch accept. 4. The Windows Phone Settings screen displays. Touch recommended to allow the Start-up Wizard to configure your phone to the recommended settings. or Touch custom to manually configure the phone yourself. If you select custom, follow the on-screen instructions. The Choose Time Zone screen displays. Note: The Date & Time screen is only displayed if no SIM card is installed in your phone. 6. Touch Whats the date today? to set the month, day, and year and touch What time is it now? to set the current time. Touch next. The Keey your life in sync screen displays. To get apps, play games, automatically sync Windows Live information to the web, and more, you need a Windows Live ID. If you already have an Xbox LIVE, Zune, Hotmail, or Messenger ID, you already have a Windows Live ID. Getting Started 9 DRAFT FOR INTERNAL USE ONLY 10. next done 7. sign in create one Sign in later. Almost done... Note:
Sign in later 8. next Backup Assistant Plus next not now 9. accept 1. Setting Up Your Voice Mail From the Home screen, touch When connected, you may be prompted to enter a password.
, then touch
. 2. Follow the tutorial to create a password, record a greeting, and record your name. Note: These steps may be different depending on your network. Accessing Your Voice Mail From the Home screen, touch 1. 2. When connected, follow the voice prompts from the voice
, then touch
. mail center. Accessing Your Voice Mail from Another Phone 1. Dial your wireless phone number. 2. When you hear your voicemail greeting, press the asterisk on the phone you are using. key Enter your passcode. 3. Phone Updates Updating your phone can make it work better and add new features. Updates can also make your phone more secure. For more information, refer to Phone update on page 94. Troubleshooting If your phone is frozen or unresponsive, try the following:
1. Restart your phone by pressing and holding the Power key 2. for 13 to 15 seconds. The phone will power off and then turn on automatically. If restarting your phone does not solve the problem, turn off the phone, remove and replace the battery, and turn on the phone. Formatting a Windows Phone 8 Normally, if you want to reset your phone to the factory default settings:
From the Home screen, touch Settings system about reset your phone. For more information, refer to About on page 94. Warning! Formatting erases all user data stored on the device. Getting Started 11 DRAFT FOR INTERNAL USE ONLY Power key Warning!
Power key Volume Down key Volume Down key Volume Down key Power key Volume Down Volume Up key key 1. 2. 3. 4. 5. 6. The following items can be found on the front of your phone as illustrated on the previous page. 1. 2. Proximity and light sensors: The Proximity sensor detects how close an object is to the surface of the screen (for example, when your face is against the phone during a call or the phone is in your pocket), locks the keys to prevent accidental key presses, and turns off the screen. Light sensors use the ambient light level to adjust screen brightness and contrast. Front-facing camera Lens: Used when taking a photo of yourself. External speaker: Used to hear the caller. 3. 4. Display: Shows the information needed to operate your phone, such as the Application Tiles, icons, dialer, messages, and so on. 5. Back key: Used to step backwards when navigating a menu or web page. Touch and hold the Back key to view the current screen and up to six screens most recently displayed. 14 6. Start Key: Access the Home screen from any screen. Touch and hold to activate the voice search engine. 7. Bing search key: Access the Bing search engine, which allows you to search for items on the internet, scout, music, vision, and voice. For more information, refer to Bing Search on page 22. Note: Some applications, such as People and Store, display a that allows you to search within that search button application. 8. Applications menu: Displays the Applications menu.
(located at the bottom right of the Home screen). To display the Application menu:
Touch or
Sweep left across the Home screen. Indicator icons: Shows the information needed to operate your phone, such as the received signal strength, phone battery level, and time. If the icons are not showing, touch the top of the display to show them. 9. DRAFT FOR INTERNAL USE ONLY 1. Volume keys
) 2. Camera key 3. Power / Lock key 3.5mm headset jack Flash 1. 2. 3. Power/accessory interface connector 4. Microphone 5. External speaker 6. Camera lens Indicator Icons This list identifies the symbols that appear on your phones display and Indicator area:
Note: If there are no icons displayed, touch the top of the screen to display them. Displays your current signal strength. The greater the number of bars, the stronger the signal. Displays when there is no SIM card in the phone. Displays when the SIM card is locked. Displays your battery charge level. Icon shown is fully charged. Displays when your battery is charging and displays battery charge level. Displays when the phone is connected to a computer via a supported USB cable connection. Battery critically low, which means your battery needs to be charged soon or your phone will turn off. Displays when your connection to an EDGE network is active. 33 Displays when your connection to a 4G network is active. Displays when your connection to a 4G network is active. Displays when your connection to a 4G LTE network is active. Displays when the ringtone is set to vibrate only. Displays when Bluetooth is activated and your phone has been connected with a Bluetooth device. Displays when Wi-Fi is connected, active, and communicating with a Wireless Access Point (WAP). Displays when Wi-Fi is active, but there is a communication issue with the target Wireless Access Point (WAP). Indicates that the Airplane Mode is active. You cannot send or receive any calls or access online information. Understanding Your Phone 17 DRAFT FOR INTERNAL USE ONLY For more details on configuring your phones settings, see Changing Your Settings on page 82. Application Icons The Application menu provides quick access to the items you use most frequently. The following table contains a description of each application. If the application is already described in another section of this user manual, then a cross reference to that particular section is provided. For information on navigating through the Applications icons, see Navigating to the Application Menu on page 24.
, then touch one of the From the Home screen, use your finger to sweep the display to the left or touch application icons. Follow the on-screen instructions. For more information, refer to Applications on page 116. To return to the Home screen, touch
. 1. 2. 3. 18 The following applications are available:
Alarms: Access and set alarms. For more information, refer to Alarms on page 117. Calculator: Lets you use the phone as a calculator. The calculator provides the basic arithmetic functions;
addition, subtraction, multiplication, and division. You can also use this as a scientific calculator. For more information, refer to Calculator on page 118. Calendar: Allows you to consult the calendar by day, week, or month, create events, and set an alarm to act as a reminder, if necessary. For more information, refer to Calendar on page 118. Camera: Lets you use your 5.0 megapixel camera to produce photos in a JPEG format. For more information, refer to Camera on page 60. Data Sense: Find more efficient ways to use cellular data (such as only downloading certain data while connected to Wi-Fi) and displays your usage. For more information, refer to Data Sense on page 121. DRAFT FOR INTERNAL USE ONLY Games: Allows you to shop for new games, install games you buy on your phone, and play them with the Games feature. For more information, refer to Games on page 121. Help + Tips: Get help any time. Information for getting around on your phone and making it yours is just a touch away. For more information, refer to Help +
Tips on page 123. Internet Explorer: Lets you start surfing the web. The browser is fully optimized and comes with advanced functionality to enhance the Internet browsing feature on your phone. For more information, refer to Internet Explorer on page 106. Local Scout: Use Local Scout to find cool restaurants, sights, and shops. Then buy tickets or make reservations on the spot. Local Scout is located on your Home screen. For more information, refer to Local Scout on page 124. Live Wallpaper: Live Wallpaper can change your lock screen background periodically to 12 photos of your choice. For more information, refer to Live Wallpaper on page 123. Maps: Lets you use Bing Maps, a free introductory location-based service that provides static, non-
moving, non-voice guided, turn-by-turn driving directions. It also has additional user features such as Local Search (limited) business listings and points of interest (POI) and address sharing with non-TeleNav subscribers. For more information, refer to Maps on page 125. Messaging: Lets you send and receive different types of messages. For more information, refer to Messaging on page 67. MiniDiary: Enables you to create a diary containing your daily activities, attach pictures and share diary entries on Facebook, Photobucket, and Picasa. For more information, refer to MiniDiary on page 128. Understanding Your Phone 19 DRAFT FOR INTERNAL USE ONLY Music + Videos My Mobile NFL Mobile Now Ofce OneNote People Phone Photo Editor Photos Settings Slacker Radio Store Voicemail Wallet Tip:
6. 7. 8. 9. to launch a Bing audio search, causing Touch music the phone to start listening for nearby music. If the recorded sample can be found in the Marketplace, the artist and song appears in a pop-up window with a direct link to the Marketplace, which lets you purchase and download the song. Touch vision Tags, book covers, CDs, DVDs, or text. Touch voice Speak the word you want to search for, then follow the on-
screen instructions. Touch Menu
Music history: After touching music
(in the search bar) to use Voice Search. to scan barcodes, QR Codes, Microsoft to access the following options:
and searching for music, your matches are saved here for future reference.
Settings: Opens the Search settings screen. For more information, refer to Search on page 104. Bing Search The Bing Search Bar provides an on-screen Internet search engine. It also lets you link to Local Scout, listens to music and searches for it, scans text that can be used as a search term, and lets you say a search term. Tip: Some applications, such as People and Store, display a search button that allows you to search within that application. 1. 2. From any screen, touch The first time you use the Bing Search, you are prompted to allow the application to access and use your location. This can help in the search procedure. Touch allow or cancel. Touch the Bing Search bar. 3. 4. Use the on-screen keypad to enter the item you want to search for. Touch 5. to see search results and then touch on a link. 22 DRAFT FOR INTERNAL USE ONLY 1. 2. 3.
-OR -
1. 2. 3. 4. 1. Note:
2. 1. 2. 1. 2. 3. pin to start Note: After deleting an Application Tile, you can add it back later by pinning it to the home screen from the Applications Menu. For more information, refer to Adding a Tile from the Applications Menu on page 26. Moving Tiles on the Home Screen To move an Application Tile on your Home screen, follow these steps:
1. From the Home screen, touch and hold the Application Tile that you want to move. 2. Drag the Tile to the new location and release. 3. Touch the center of the icon to place it in the new location. Be careful not to touch the icon. If you do, the Tile is deleted. Changing the Lock Screen Background You can change the background of your Lock screen by following these steps:
1. From the Home screen, touch Settings system lock screen. 2. Touch Background field to choose an image location. 3. Select the photo folder or any other picture source that you 4. 5. want. Touch on a image thumbnail, and resize it to fit the icon to save. indicated window size. Touch the twice to view the Touch the Power / Lock key new Lock screen background. Changing your Color Theme You can change the color theme of your phone by following these steps:
1. From the Home screen, touch Settings system theme. 2. 3. 4. 5. 6. Touch the Background field. Touch on dark or light to set your background color. Touch the Accent color field. Touch on a color that you like. Touch to return to the Home screen. Note: Battery power is consumed at a faster rate when the background is set as light. Understanding Your Phone 27 DRAFT FOR INTERNAL USE ONLY Speech Engine There is an intuitive speech engine integrated into the Start key (
1.
) on your phone. to activate the From any screen, touch and hold intuitive speech engine. 2. Speak the words that you would like to search on or the action that you would like to perform. The following examples show the flexibility of the speech engine:
Call Chris mobile
Find coffee in Seattle
Open calendar
Text Brandy
Note send birthday card Touch Privacy Statement to display the statement. Touch accept to allow Microsoft to use your voice data to provide and improve the service, which makes additional features available to you. To change speech settings, see Speech on page 92. 3. 4. 5. 28 DRAFT FOR INTERNAL USE ONLY Section 3: Entering Text This section describes how to select the desired text input method when entering characters into your phone. This section also describes the predictive text entry system that reduces the amount of key strokes associated with entering text. Your phone comes equipped with an orientation detector that can tell if the phone is being held in a portrait (upright) or landscape
(sideways) orientation. The landscape orientation makes entering text easier. If the phone is sideways or upright, an on-screen, QWERTY keypad displays. Keys You can enter characters into your phone by using an on-screen, QWERTY, portrait or landscape keypad. In both formats, the keys are associated with alphabetic letters, special characters, or numbers, as shown in the following layouts. From a screen where you can enter text, such as the New Message screen, hold your phone in an upright position to display the portrait version of the on-screen QWERTY keypad. Create New Message Portrait Keypad Entering Text 29 DRAFT FOR INTERNAL USE ONLY Rotate your phone counterclockwise to display the landscape version of the on-screen QWERTY keypad. For certain fields, such as the New Message To field, a dialer keypad displays when you touch the 123 key to enter a recipients phone number. For more information, refer to Messaging on page 67. Create New Message Number Keypad Create New Message Landscape Keypad Based on your keyboard settings, the first letter of an entry is capitalized and all consecutive letters are kept in lowercase unless you touch the Shift key (
) or enter a period. After entering a character, the cursor automatically advances to the next space. For more information, refer to Keyboard on page91. 30 DRAFT FOR INTERNAL USE ONLY Using the QWERTY Keypad This phone offers the convenience of an on-screen QWERTY keypad. Using the QWERTY keypad to type letters, numbers, punctuation, and other special characters into text entry fields or other applications should be simple and fast. The following keys perform special functions when entering text. Some keys may perform differently depending on the field in which text is being typed. 1 2 3 4 5 6 7 1. 2. Shift: Used to switch between uppercase and lowercase characters. 123 or &123: Touch once to type special characters and numbers that appear on the QWERTY keys. Examples: $, #,
!, 1, 2. After all characters and numbers have been selected, touch abc or abcd. 3.
: Touch the semicolon to to Semicolon or Emoticon separate addresses or phone numbers. Touch display several screens of Emoticons. Touch a category at the bottom of the screen, then sweep up or down to display more Emoticons. Touch a character on the screen. After all characters have been selected, touch abcd. 4. @ or Comma: Touch once to type the character displayed, which may be the @ character or a comma, depending on the field in which text is being typed. Space: Touch to insert an empty space. Enter: Touch to move the insertion point to the next line in a message. 5. 6. 7. Backspace: Touch to delete the previous character, similar to the backspace key on a computer keyboard. The keypad provides keys labeled with alphabetic characters. Touch the key corresponding to the character you want to enter. Entering Text 31 DRAFT FOR INTERNAL USE ONLY Changing the Text Input Mode There are three main keypad layout keys that change the on-screen keys within the QWERTY keypad. The available Text Input modes are:
&123 abcd Symbol and Number Mode: Activates the symbol and number keys. Alphabetic Mode: Activates the default alphabet keys. Switch between uppercase and lowercase by touching the shift (
Emoticons: Activates the Emoticon keys.
) key. 2. A screen similar to the following displays:
The Text Input mode is initially set to abcd mode. Note: Some Text Input screens display black keys on a light background. Note: When in abcd mode, the &123 key appears. When in &123 mode, the abcd key appears. Using Alphabetic Mode 1. Whenever you enter text (while creating a message, an email, and so on), if desired, rotate your phone counterclockwise to a landscape orientation. 3. 4. 32 Touch the desired alphabetic characters. After typing the first letter, the following letters are lowercase. Touch to input another uppercase letter. Touch twice to switch to caps lock mode and the shift key changes to you touch the shift key again. All following letters are uppercase until DRAFT FOR INTERNAL USE ONLY Using Symbol and Numeric Mode Use Symbol and Numeric mode to add numbers and symbols. at the bottom of the screen. The following
&123 1. Touch screen displays:
2. 3. 4. Touch the desired number and symbol characters. Touch either pages. Touch to return to Alphabetic mode. to cycle through additional or abcd Using Emoticon Mode Use Emoticon mode to add combinations of characters to your text input. 1. at the bottom of the screen. The following Touch screen displays:
Note: Emoticons are not available for some input fields. 2. Touch a category at the bottom of the screen, then sweep up or down to display more Emoticons. 3. After all characters have been selected, touch abcd to return to Alphabetic mode. Entering Text 33 DRAFT FOR INTERNAL USE ONLY Using Text Suggestions Based on your keyboard settings, your phone suggests alternatives to what you are typing including correct spelling of words similar to what you are entering. For more information, refer to Keyboard on page91. 1. Touch a text input field. Note: Text suggestion and spelling check are not available for some input fields. 2. Begin typing a word. A list of word options displays. Touch one of the words to replace the word that has already been typed or sweep across the list of words for more word suggestions. If you replace the word, a space is entered after the word and the cursor automatically advances to the next space. 3. Continue typing. When finished, touch send
. For more information, refer to Messaging on page 67. Keyboard Settings You can customize the way your phone handles certain functions while you enter text. You can also remove all the words you have added to your suggestion list. For more information, refer to Keyboard on page91. Copy and Paste Windows Phone 8 supports copy and paste. This feature is automatically enabled. You can copy text from most locations on the phone and paste it in most places you can type. Some locations enable you to copy a specific text string by highlighting it. Other locations enable you to copy an entire section of text by using a menu option. 34 DRAFT FOR INTERNAL USE ONLY To copy text that supports the highlight option:
1. Touch and briefly hold the text you want to copy to highlight it. 2. Drag the arrows at each end of the highlighted text until 3. only the text you want to copy is highlighted. Touch the copy icon text. that displays near the highlighted The following locations support the highlight option:
Webpages in the browser. Bodies of email messages. Office documents. Editable fields in native applications. To copy text that supports the menu option:
1. 2. Touch and hold the text or link you want to copy until the menu appears. Touch copy or copy link. The following locations support this option:
Headings of email messages. Directions in maps. Links in the browser. Information in contact cards and social networking profiles in the People hub. Messages you have sent or received. Details pages for local search results. To paste text that you have copied:
1. 2. in the text suggestion bar above Touch where you want to paste the text. Touch the paste icon the keyboard. After you paste the text, the paste icon disappears. However, you can paste the copied text again by panning from left to right in the text suggestion bar to bring back the paste icon, and then touching the paste icon. You can paste text in editable fields in native applications, including password fields. Note: When you copy text with special formatting (such as bold, italic, or lists) or images, the text appears when you paste it, but not the formatting or images. Note: Copying and pasting works only for languages that use a Latin alphabet. Entering Text 35 DRAFT FOR INTERNAL USE ONLY Section 4: Call Functions This section describes how to make or answer a call. It also includes the features and functionality associated with making or answering a call. For more information on call settings, see Phone on page 102. Making a Call 1. 2. From the Home screen, touch and use the on-screen keypad to enter the number you want to dial. Touch call to make the call. Making an International Call 1. From the Home screen, touch and hold
. The + character appears.
, then touch 2. Use the on-screen keypad to enter the country code, area code, and phone number. If you make a mistake, touch numbers have been deleted. Touch call to make the call. until the desired 3. 36 Correcting an Entered Number After entering a number using the keypad, use the following steps to correct a mis-typed entry when dialing. to erase a single 1. 2. If you make a mistake, touch character. Touch and hold to erase the entire string of numbers. Ending a Call To end a phone call:
Touch end call. Dialing a Recent Number All incoming, outgoing, and missed calls are recorded in the history. If the number or caller is listed in your People, the associated name is also displayed. 1. 2. From the Home screen, touch The history screen displays. Touch an entry to enter the contacts detail page, then touch call number or text. DRAFT FOR INTERNAL USE ONLY Making a Call from People You can store phone numbers that you use regularly in the phones memory. These entries are collectively called People. For further details about the People feature, see Dialing or Messaging from People on page 45. Answering a Call When a call is received, the phone rings and displays the callers phone number and name if stored in People. 1. At the incoming call screen, touch answer to answer the call or ignore to send the call to your voicemail. Touch end call to end the call. 2. Note: You can answer a call while using other applications. After ending the call, the phone returns to the previously active function screen. History The phone stores the numbers of the calls you have dialed, received, or missed in the history. The history displays the details of the call. From the Home screen, touch
. The history screen displays. If the number or caller is listed in your People, the associated name displays. All calls made, received, and missed are listed. Types of calls are identified on the history screen as Incoming, Outgoing, or Missed. call voicemail keypad people search Call Functions 37 DRAFT FOR INTERNAL USE ONLY Calling Back a Missed Call To call back a missed call number:
1. 2. From the Home screen, touch The history screen displays a list of recent calls. If the number or caller is listed in your People, the associated name displays. Touch call to call the displayed number. Saving a Recent Call to People From the Home screen, touch The history screen displays a list of recent calls. to add as a new contact or touch an Touch the call you want to save to your People. The profile screen displays. Touch save The CHOOSE A CONTACT screen displays. Touch new existing contact to edit manually. The EDIT PHONE NUMBER screen displays. The Phone number and Phone number type fields are automatically filled in with the information of the recent call. Touch the Phone number or the Phone number type field and use the keypad to edit if necessary. 1. 2. 3. 4. 5. 38 6. When finished, touch save
. The NEW PHONE CONTACT screen displays with the Phone number already added. 7. 8. Touch the other fields to add name, other phone numbers, email, ringtone, and other information. Touch save
. For further details about the People feature, see Adding a New Contact on page 42. Sending a Message to a Recent Call From the Home screen, touch The history screen displays a list of recent calls. Touch the call entry to which you want to send a message. The call detail page displays. Touch text. 3. 4. Use the keypad to type in a message. 5. When you are done with your message, touch send For more information, refer to Creating and Sending Text Messages on page 67. 1. 2. DRAFT FOR INTERNAL USE ONLY Deleting a Call from History 1. 2. The history screen From the Home screen, touch displays a list of recent calls. Touch and hold the call you want to delete from the call log. Touch delete item. The call is deleted from the call history. Options During a Call Your phone provides a number of control options that you can use during a call. Adjusting the Call Volume During a call, to adjust the earpiece volume, use the Volume keys on the left side of the phone. Press the Up volume key to increase the volume level and press the Down volume key to decrease the volume level. From the Home screen, you can also adjust the ringer volume using these same keys. In-Call Options During an active call, there are several options available by touching a corresponding on-screen button. end call: Terminates the call. dialer
: Displays the on-screen keypad, where you can enter number using DTMF (Dual Tone Multi-Frequency). speaker: Routes the phones audio through either the speaker or through the earpiece. Touch speaker to turn on the speakerphone. Touch again to turn it off. mute: Turn the onboard microphone either on or off. Touch to mute your phone during a call. Touch again to unmute. bluetooth: This option appears if a Bluetooth device is active. Touch to activate the Bluetooth device. add call: Allows you to add another call to your present conversation. For more information, refer to 3-Way (Multi-Party) Calling on page 41. Call Functions 39 DRAFT FOR INTERNAL USE ONLY Making a New Call During a Call in Progress 1. Touch add call. The history screen displays. 2. Select a number from your recent calls, or touch to dial a number. to enter a number from keypad You can also touch people your People. Enter the number to add and touch call. Once connected, the active call appears on the call screen and the call on hold appears in a box at the top of the display. Switching Between Calls When you have an active call and a call on hold, you may switch between the two calls, changing the one on hold to active and placing the other on hold. 1. 2. 3. Touch the bar at the top of your display to swap between the two calls. The current call (caller #2) is placed on hold and the previous call on hold (caller #1) is then reactivated so that you can continue conversing with that person. The active call appears on the call screen. Touch the bar at the top of your display again to swap back. Touch end call to end the currently active call. The call on hold is then reconnected. 40 DRAFT FOR INTERNAL USE ONLY Answering a Call During a Call in Progress 1. There are several options available when a call is received when you have a call in progress. Touch one of the following:
answer: Allows you to answer the incoming call and put the first call on hold.
ignore: Sends the new call to your voicemail. The first call stays connected.
end call + answer: Allows you to answer the incoming call and end the end the first call. 2. If you selected answer, touch the bar at the top of your display to swap between the two calls. 3-Way (Multi-Party) Calling The 3-Way or Multi-Party feature allows you to make or answer a series of incoming calls and place them on hold. If this service is supported by the network, all calls can be joined together. 1. While connected to two different callers (one is on hold), touch merge calls. The three calls are conferenced together and are displayed on the Conference screen. Touch end call to end the conference call. 2. Call Functions 41 DRAFT FOR INTERNAL USE ONLY Section 5: Your People Hub This section allows you to manage your daily contacts by storing their name, number, email, and other information in your phone using the People feature. Importing SIM Contacts to Your Phone You can import all contacts from your SIM card to your phone. 1. 2. From the Home screen, touch People Touch The phone then copies all contacts from your SIM card to your phone. settings. Touch import SIM contacts. Note: The import SIM contacts option displays in the People menu if there are no contacts listed. 42 Adding a New Contact Use the following procedure to store a new contact to your People. 1. 2. 3. 4. 5. 6. From the Home screen, touch People From the All screen, touch Touch new contact. The CREATE CONTACT IN screen displays. Touch Phone or choose an account. Touch the add photo icon and assign a picture to the new entry. Select a picture from your photos or touch the icon to take a new picture with your camera. Touch when you have made a selection. Touch name then touch the First name and Last name fields and use the on-screen keypad to enter names for each entry. You can also scroll down to enter additional information. For more information, refer to Entering Text on page 29. Touch save to save your entry. DRAFT FOR INTERNAL USE ONLY 7. 8. 9. to save your input. Touch phone then touch the Phone number field. The numerical keypad displays. Enter a number. Touch the Phone number type field and select a number type. Touch save Touch email then touch the Email address field and use the on-screen keypad to enter an email address. Touch the Email address type field and select an email type. Touch save Touch ringtone then select a ringtone from the displayed list. to save your input. 10. Touch other then select any fields that you would like to add to the contact. 11. Touch save to save the contact information. Editing an Existing Contact When editing an existing contact, you can touch a field and change or delete the information, or you can add additional fields to the contacts list of information. 1. 2. From the Home screen, touch People From the People screen, touch the contact that you want to edit. 3. At the contact profile screen, touch at the bottom of the screen. Touch the fields that you want to edit and then use the keyboard to make any changes. Touch save to save the edited information. 4. 5. Your People Hub 43 DRAFT FOR INTERNAL USE ONLY Deleting Contacts You can delete contacts from your phone's memory. To delete any People entry:
From the Home screen, touch People 1. 2. Within the People list, touch and hold a contact that you
. 3. 4. want to delete. Touch delete on the displayed list. If there are linked profiles for the contact, the CHOOSE A PROFILE TO DELETE screen displays. Touch the profile that you want to delete. 5. At the Delete contact? prompt, touch delete to delete the contact or cancel to exit. Creating a New Group The Group function makes it possible to make individually named groups of people you care about, such as family, friends, coworkers, or social media friends. Once you create a group, you can pin it to your home screen and it becomes a live tile. Notifications circle through if new posts, comments, or pictures are added to this specific social media feed of this group. 44 Use the following procedure to create a new group of your contacts. 1. 2. 3. 4. 5. 6. From the Home screen, touch People From the Together menu, touch
. Touch Group. Touch NAME THE GROUP and use the on-screen keypad to enter a group name. Touch save Touch The CHOOSE A CONTACT screen displays. Scroll through your contacts and touch a contact to add it to the group. to add members to the group. to save. 7. Repeat Steps 5 and 6 until you have added all group 8. 9. members. Touch an entry in the list of group members to change that persons preferred phone number or email address or to remove the entry from the group. Touch save the edited information or cancel the changes. Touch displays the contacts that are in the group. to save to exit without saving to save the group entries. The Group screen DRAFT FOR INTERNAL USE ONLY Using Your People List Dialing or Messaging from People Once you have stored phone numbers in your People, you can dial or message them quickly and easily. From the Home screen, touch People 1. 2. Within the People list (sorted alphabetically), touch any letter (on the left side of the display) to display all of the letters for which you have People information. Touch a letter to quickly jump to the contacts beginning with that letter. 3. Group Options Once you have created a group, there are several options available for editing, deleting, and so on. 1. 2. 3. 4. 5. 6. 7. All groups are From the Home screen, touch People listed toward the top of the Together menu. Touch the group that you want to display. The group screen displays. Touch text to send a text message to all members of the group. Touch email to send an email message to all members of the group. Touch pin to display the EDIT GROUP screen. Touch edit group Touch to add more members to the group. Touch an entry in the list of group members to change that persons preferred phone number or email address or to remove the entry from the group. For more information, refer to Deleting Contacts on page 44. Touch to pin the group to the home screen. delete to delete the group. Note: If you delete a group, the contacts within the group are not affected. Your People Hub 45 DRAFT FOR INTERNAL USE ONLY 4. 5. Touch the contact you want to call or message. Touch call mobile to make a phone call or text to send a message. Searching for People You can also find a contact in your People list by using the Search option. 1. From the Home screen, touch People all The search screen displays with a listing of all your contacts names. 2. Use the on-screen keypad to type the beginning letters of the contacts name that you are trying to find. The list displays names that begin with the letters you have typed. 3. Touch a name in the list to display the contacts profile. Note: Depending on the phone type that you entered when the contact was created, the display may show call home, call company, call phone, and so on. For more information, refer to Creating and Sending Text Messages on page 67. 46 DRAFT FOR INTERNAL USE ONLY Linking People Linking People Information Many people now maintain multiple email accounts, social networking logins, and other similar account information. For example, a Facebook account login name might differ from a corporate email account login because they are maintained separately and for different groups of people. This device can synchronize with multiple accounts such as Windows Live, Outlook, Google, Facebook, Twitter, and LinkedIn. When you synchronize your phone with these accounts, each account creates a separate contact entry in the People list. If one of your contacts (Amy Smith, for example) has a regular email account that you maintain in Hotmail, but also has a Facebook account under her maiden and married name, as well as a Google account, when you merge these accounts into your Contacts list you can link all of her entries and view the information in one record. The next time you synchronize your phone with your accounts, any updates that contacts make to email account names, email addresses, etc. automatically update in your contacts list. For more information about synchronizing accounts, see Synchronizing Accounts on page 48. 1. 2. 3. 4. 5. From the Home screen, touch People Touch a contact name (the name you want to link to another entry). Typically, this is the same contact with a different name or account information. Touch Touch choose a contact. Touch the second contact entry (the entry in which to link). The second contact is now linked with the first and the account information is merged into one screen. Note: The information is maintained in the first entry that you selected. 6. Touch the linked contacts to view the contact information you linked. The contacts and information displays with a label next to the contact name to indicate what type of account information is contained in the entry. Your People Hub 47 DRAFT FOR INTERNAL USE ONLY 4. 5. Touch an account type to add. Select Outlook, Hotmail, Backup Assistant Plus, Google, Facebook, Twitter, LinkedIn, or advanced setup (used for accounts that use Exchange ActiveSync). Follow the on-screen instructions. The selected account type synchronizes with your Contacts list. Whats New Synchronized accounts display information on the whats new screen. For example, if you add your Facebook account, you can see what your contacts are posting. Importing Facebook Contacts When you add your Facebook account, your profile picture displays at the top of your People list. Touch the picture to go to your Facebook profile. Also, your phone imports all of your Facebook contacts and creates a profile for each contact or adds information to existing profiles. You can limit imported Facebook contact information to the existing contacts already on your phone. For more information, refer to People on page 101. Unlinking People 2
. 1. 2. 3. From the Home screen, touch People Touch a contact name (the account name from which you want to unlink an entry). Touch showing how many contacts are linked to this contact. The names of all the contacts that are linked are displayed. Touch the contact you want to unlink. A number displays over the link symbol 4. 5. At the prompt, touch unlink. The contact is now unlinked and no longer displays in the merged record screen. Synchronizing Accounts From the Accounts menu you decide if you want applications to synchronize, send, and receive data at any given time, or if you want the applications to synchronize automatically. After determining how you want the accounts to synchronize, indicate which account to synchronize with your Contacts list. To set up an account, follow these steps:
From the Home screen, touch People 1. 2. Sweep your screen to the left to display the whats new
. screen. Touch set up account. 3. 48 DRAFT FOR INTERNAL USE ONLY People Options You can access several options while viewing the details page for a specific entry. 1. 2. 3. From the Home screen, touch People Touch a specific contact entry. Touch one of the following options:
. pin: Touch the pin icon to pin this contact to your Home screen. link: Touch the link icon to link several contacts together. For more information, refer to Linking People on page 47. edit: Touch the edit icon to make changes in the contacts information. share contact: Touch the options icon and then touch share contact to send a contacts information via Tap
+ Send, Messaging, or an email account. delete contact: Touch the options icon and then touch delete to delete the contact from your People list. Additional People Options Depending on your settings, additional information from accounts such as Facebook, Twitter, or LinkedIn displays on the profile pages of your contacts. 1. From your people list, touch a contact entry. Depending on the information available on your accounts, phone numbers, home addresses, company names, email addresses, birthdays, and so on, are displayed. There is also a write on wall option and a send email option. 2. Sweep the screen to the left on any contact profile to the what's new screen for that contact. Posts for the contact are displayed. Scroll down the posts to display additional posts. 3. Sweep the screen to the left on any contact profile to the history screen for that contact. Recent activity from that contact is displayed. Scroll down the posts to display additional posts. Use the filter my contact list option to limit additional information from accounts such as Facebook, Twitter, or LinkedIn from displaying on the profile pages of your existing contacts. For more information, refer to People on page 101. Your People Hub 49 DRAFT FOR INTERNAL USE ONLY Recent Activities From the recent screen, you can see the contacts that you viewed last. From the Home screen, touch People 1. 2. Sweep your screen to the left twice to display the recent
. screen. Touch a contact to see their profile. 3. 50 DRAFT FOR INTERNAL USE ONLY Section 6: Multimedia This section explains how to use the multimedia features of your phone, including Music Player, Video Player, Gallery, Camera, and Camcorder. Xbox Music Pass Xbox Music Pass is a monthly music subscription service giving you unlimited access to millions of songs. Download or stream as many songs as you like and listen to them for as long as your subscription is up to day. On your Windows Phone, the streaming feature requires wireless network access. Carrier fees may apply. For more information, go to http://www.xbox.com/music. Note: Before using Xbox Music to buy music, you must set up a free Microsoft Live account. For more information, refer to Using the Start-up Wizard on page 9. Music + Videos This section explains how to access music, videos, podcasts, and radio on your phone. Navigate the Music + Video app as follows:
1. From the Home screen, touch Music + Videos
. 2. Sweep left across the screen to view the following menus:
collection: Displays media categories such as music, video, and postcasts, as well as a link to the Store app.
history: Displays thumbnails that indicate songs or videos you have recently played. Touch the thumbnail to return to replay that song or video.
new: Allows you to play music, videos, and podcasts downloaded from your PC. It also gives you access to the music area of the Xbox Music Store.
apps: Displays links to other music applications, such as Slacker Radio.
xbox: Displays featured artists from the Xbox Music Store. Touch a thumbnail to play the song and see more details about the artist from the Xbox Music Store. Multimedia 51 DRAFT FOR INTERNAL USE ONLY Adding new music and videos To add new music and videos with your Xbox Music Pass:
1. From the Home screen, touch Music + Videos
. 2. Sweep left across the screen to view the new menu. 3. 4. Sign in with your account information, and follow the Touch Xbox Music Pass. online prompts to download new music and videos. To add new music and videos from your computer:
From the Home screen, touch Music + Videos 1. 2. Sweep left across the screen to view the new menu. 3. 4. Touch Connect to your computer to add stuff. There are several ways available to transfer music and videos between your phone and computer, such as using the cloud (Internet storage such as SkyDrive), using a USB cable, using a Windows phone app, etc. Select the appropriate set up for your phone, and follow the online instructions to install and use the file transfer software of your choice. 52 Playing Music Music + Videos From the Home screen, touch 1. 2. Sweep left across the screen to view the collection menu. Touch music. Songs are organized by artists, albums, songs, 3. playlists, and genres. Touch and hold a song to display the following option:
add to now playing: Add the selected song to the list of songs 4. currently playing.
play smart dj mix: Play your Smart DJ mix. Smart DJ is a dynamic way to launch instant mixes based on any album, artist, or song in your collection. Using criteria you provide, Smart DJ selects similar songs from your collection and suggests songs from Xbox Music. You can also create Smart DJ playlists and sync them to your phone. For more information, go to http://www.xbox.com/music.
share: Allows you to share the song with Tap + Send or via an account or connection. (Note that sharing may be restricted for some content due to copyright protection.)
pin to start (albums only): Allows you to add a tile on the Home screen for this album. For more information, refer to Moving Tiles on the Home Screen on page 27.
delete: Delete the song. DRAFT FOR INTERNAL USE ONLY 5. 6. Touch the song that you want to play. Song details such as artist and time information (time played and time remaining) are displayed. The following music controls are available:
Pause the music. Start the music after being paused. Touch and hold to rewind the music. Tap twice to play the previous song. Touch and hold to fast-forward the music. Touch to play the next song. Playing videos To play videos from the Music + Videos app:
4. 5. Music + Videos From the Home screen, touch 1. 2. Sweep left across the screen to view the collection menu. 3. Touch videos. Videos will be organized by all, tv, music, movies, and personal. Your personal videos are displayed in the all and personal categories. Videos have to be downloaded from your PC will be displayed under tv, music, and movies. Touch and hold a video thumbnail to display the following option:
pin to start: Allows you to add a tile on the Home screen for this video. For more information, refer to Moving Tiles on the Home Screen on page 27.
delete: Delete the video. Touch the video that you want to play. The video begins to play in landscape mode. At the bottom of the screen the video file name, the video controls, and the time information (time played and total time) are displayed. Multimedia 53 DRAFT FOR INTERNAL USE ONLY 6. The following video controls are available:
Podcasts From the Home screen, touch 1. 2. Sweep left across the screen to view the collection menu. Touch podcasts. Podcasts are organized by audio and video. 3. 4. A thumbnail, the podcast name, the category, and the date Music + Videos 5. 6. created are displayed for each file. Touch and hold a podcast thumbnail to display the following option:
pin to start: Allows you to add a tile on the Home screen for this podcast. For more information, refer to Moving Tiles on the Home Screen on page 27.
delete: Delete the podcast. Touch the podcast that you want to play. The podcast begins to play in portrait mode. At the bottom of the screen the time information (time played and time remaining) and the podcast controls are displayed. Pause the video. Start the video after being paused. Touch and hold to rewind the video. Touch and hold to fast-forward the video. Display the video in full screen. Display the video in a reduced format. Note: If no control icons are displayed on the screen in addition to the picture, touch anywhere on the screen to display them. 7. Touch to return to the thumbnails screen. 54 DRAFT FOR INTERNAL USE ONLY 7. The following podcast controls are available:
3. Sweep across the screen to the right or left to view more Pause the podcast. Start the podcast after being paused. Rewind the podcast. Fast-forward the podcast. Store To visit the music area of the Store app from Music + Videos:
1. From the Home screen, touch Music + Videos collection store. 2. The store main screen displays. Touch music. The artist of the week displays. music categories. The choices are: artist of the week, spotlight, new releases, top albums, top artists, and genres.
artist of the week: Displays the artists album, the songs on the album, and the cost of each song. Touch the artists name to view more albums. Touch and hold on a song to buy the song or share it with friend in a message.
spotlight: Displays one or more featured artists. Touch an artists name to display their albums and songs.
new releases: Displays recently released albums and songs. Touch an album thumbnail to play sample music.
top albums: Displays one or more popular albums and the songs on the albums. Touch an album thumbnail to play sample music.
top artists: Displays one or more popular artists. Touch an artist thumbnail to play sample music.
genres: Allows you to access music based on your music genre preferences. Touch the name of a music genre to view new releases, top songs, top albums, top playlists, and top artists for that genre. Multimedia 55 DRAFT FOR INTERNAL USE ONLY Uploading To SkyDrive Windows Live SkyDrive provides free storage so you can store photos online, share them with the people you choose, and access them from any web browser. Various options include share on SkyDrive if you have set up a Windows Live email account. For more information about SkyDrive, go to http://explore.live.com/
and click on SkyDrive. NFL Mobile NFL Mobile is your source for live NFL video and audio, as well as the latest NFL videos, news, statistics and more. Enjoy live NBC Sunday Night Football, ESPN Monday Night Football and NFL Network Thursday Night Football games, as well as NFL RedZone and 24/7 NFL Network. 1. 2. From the Home screen, touch
. Follow the online prompts to download and install NFL Mobile from the Store. NFL Mobile Note: A subscription is required to view videos. Data charges apply while using NFL Mobil. Photos The Photos application is where you view photos and play back videos. You can set photos as your lock screen background or share them as a picture message. And you can use your camera to scan barcodes, QR Codes, Microsoft Tags, books, CDs, and other DVDs and get more information on these products with your Internet brower. 56 DRAFT FOR INTERNAL USE ONLY 3. Sweep left across the screen to view the following menus:
favorites: Photos added to favorites can set to display on the animated Photos Tile on the Home screen, or may be pinned there for one-tap access.
whats new: Displays photos posted by your contacts on your synchronized accounts, such as Facebook, Twitter, and LinkedIn.
apps: Get direct access to photo apps such as Live Wallpaper and Photo Editor. Accessing Pictures and Videos When you take a photo or shoot a video, the file is saved so you can view your photos and videos at any time. To access photos and videos:
1. 2. From the Home screen, touch The Photos screen displays. Photos
. Photos and videos are displayed depending on which option you choose:
camera roll: Thumbnails are displayed for taken photos and videos.
albums: Thumbnails are displayed for groups of pictures such as Camera Roll, Screenshots, etc. Other albums are displayed depending on the accounts you have set up such as Windows Live, Facebook, and so on.
date: Thumbnails of all photos and videos are displayed in order of month and year created.
people: Thumbnails are displayed of all People photos that you have viewed from your accounts, such as Facebook, Twitter, and LinkedIn. You can also touch choose contact and touch a contact to load that contacts posted pictures. Multimedia 57 DRAFT FOR INTERNAL USE ONLY Thumbnail Options 1. When viewing groups of thumbnails, additional options Viewing Pictures Once you locate the photo you want to view:
: Adds the photo(s) to your favorites. may be available. Touch one or more thumbnails. A checkmark indicates selection (touch again to deselect). Touch Additional options to display the following options:
add to favorites
delete
share Touch Options
select all: Selects all thumbnails.
save to SkyDrive: Saves the selected photo(s) to the SkyDrive.
save to SD card: Saves the selected photo(s) to the SD card (if
: Deletes the photo.
: Share the photo(s) via Tap + Senv to display the following options:
installed).
save to phone: Saves the selected photo(s) to the phones storage. Touch the thumbnail to view the picture. 1. 2. While viewing a photo, touch each side of the photo and pinch inward or stretch outward to zoom in or out. or Tap the screen twice to zoom in or out. You can magnify the photo up to 400 percent. Touch and slide a magnified photo to move the focus to the area you touch. 3. Sweep across the screen to the right or left to view more photos and videos. 2. 3. 58 DRAFT FOR INTERNAL USE ONLY to display the
Save to SkyDrive: Upload the photo to SkyDrive (see Uploading 4. Touch and hold a video or touch Options following options:
share...: Share the photo with others. Options are:
Tap + Send: Shares the photo via Bluetooth. Messaging: Opens a New Message screen with the photo in-line. For more information, refer to Creating and Sending Multimedia Messages on page 69. Email: Opens a New Email screen with the photo in-line. This option varies depending on how you have your email set up. Facebook, Twitter, LinkedIn: Upload the photo to a synchronized account. MiniDiary: Adds the photo to todays MiniDiary entry. OneNote: Adds the photo to OneNote as a Quick Note.
edit: Automatically adjust the photo. Options are rotate, crop, and auto color adjustment. If you like the adjustment, touch Save to replace the original photo.
delete: Delete the photo or video.
set as lock screen: Sets the photo as the lock screen background.
add to favorites/remove from favorites: Add or remove the photo as a favorite. To SkyDrive on page 56).
apps: Edit the photo with your installed photo editing apps. Note: If your device displays that the memory is full when you access Pictures, delete some of the files. 5. Touch to return to the thumbnails screen. Viewing Videos To view a video:
1. 2. Touch the thumbnail to view the video. The first frame of the video displays indicating the length of the video in minutes and seconds (for example, 01:25). The play button is also displayed. to play the video. Touch Touch video playback. Touch and hold the video or touch and hold to fast forward through to rewind the video. Touch to pause the to display the video in full screen. Touch to display the video in a reduced format. Multimedia 59 DRAFT FOR INTERNAL USE ONLY Note: If no control icons are displayed on the screen in addition to the video, touch anywhere on the screen to display them. 3. Touch and hold a video or touch Options following options:
share...: Share the photo with others. Options are:
to display the Tap + Send: Shares the photo via Bluetooth. Messaging: Opens a New Message screen with the photo in-line. For more information, refer to Creating and Sending Multimedia Messages on page 69. Email: Opens a New Email screen with the photo in-line. This option varies depending on how you have your email set up.
delete: Delete the photo or video.
Save to SkyDrive: Upload the photo to SkyDrive (see see Uploading To SkyDrive on page 56). 4. Touch to return to the thumbnails screen. You can also play videos from Music + Videos information, refer to Playing videos on page 53. For more Camera This section explains how to use the camera and the camcorder on your phone. You can take photographs and shoot videos by using the built-in camera functionality. Your 5 megapixel camera produces photos in JPEG format. Adding a Location Tag To Your Pictures The first time you open the Camera application, you are asked if a tag location (known as Geotagging) can be added to your pictures. This allows you to see where your pictures were taken. Caution! Be aware that your location may be present on a photo when posting your photos on the internet. If you are interested in this service:
1. 2. Touch Privacy Statement to view the Windows Phone 8 Privacy Statement Highlights document. Touch allow or cancel to accept or reject location tagging. 60 DRAFT FOR INTERNAL USE ONLY Camera and Camcorder Mode To toggle between Camera and Camcorder mode:
Touch the Camera or Camcorder Mode icon (
). Once you change the mode, the corresponding settings appear. For more information, refer to Camera and Camcorder Settings on page 64. Taking Photos Taking photos with your devices built-in camera is as simple as choosing a subject, pointing the camera, and pressing the camera key. Important! Do not take photos of people without their permission. Do not take photos in places where cameras are not allowed. Do not take photos in places where you may interfere with another persons privacy. To activate the camera mode:
1. From the Home screen, touch or Press the Camera key
. Camera
. 2. Using the phones main display screen as a viewfinder, adjust the image by aiming the camera at the subject. Note: When taking a photo in direct sunlight or in bright conditions, shadows may appear on the photo. 3. Before you take a photo, pinch the screen to zoom in or 4. 5. to turn the flash On. Touch out. You can magnify the picture up to 400 percent. Touch flash Off. To use the automatic flash, touch To take a picture of yourself, touch the Front Facing Camera icon (
Camera. A
) to enable or disable the Front Facing to turn the Multimedia 61 DRAFT FOR INTERNAL USE ONLY 6. 7. If desired, before taking the photo, you can touch Options to access various photo and video settings. For more information, refer to Camera and Camcorder Settings on page 64. Press the Camera key or Tap the screen. until the shutter sounds. Lenses Your camera can scan barcodes, QR Codes, Microsoft Tags, books, CDs, and other DVDs and instantly retreive information about these products using specialty apps called Lenses. Text may also be scanned and translated or searched. Note: Touch more lenses to download addtional scanning software and features. Photos and Videos Preview Camera Key
(side of phone) Options Mode Front Facing Camera Flash Lenses Photos are automatically stored within your designated storage location. 62 DRAFT FOR INTERNAL USE ONLY Bing Vision Shooting Videos
.
). Camera Bing Vision. From the Home screen, touch or Press the Camera key (
) Touch Lenses (
Focus on the code or tag until the camera recognizes it and displays a thumbnail of it. If the item is correctly identified, touch the thumbnail to launch a Bing search for the product. (If the item is not identified or incorrect, try scanning the code or tag again). Touch history to see recently scanned items. Touch scan text to search text. Once scanned, each word is highlighted.
Touch translate and select a target language. Each highlighted word is then translated.
To search on a word or words, touch each word to add to the search bar at the top. Touch the search bar and use the keyboard to edit any word if necessary. Touch search to perform a Bing search on the selected word(s). 1. 2. 3. 4. 5. Tip: When shooting video in direct sunlight or in bright conditions, it is recommended that you provide your subject with sufficient light by having the light source behind you. 1. 2. 3. 4. From the Home screen, touch or Press the Camera key (
). Camera
.
) to
). Touch the Camera or Camcorder Mode icon (
switch to Camcorder mode (
To shoot a video of yourself, touch the Front Facing Camera icon (
Touch recording. Touch
) to enable or disable the Front Facing Camera. to turn on the camcorders light while to turn the light off. 5. Using the phones main display screen as a viewfinder, 6. 7. adjust the image by aiming the camcorder at the subject. Press the Camera key (
) to begin shooting video. Press the Camera key to stop the recording and save the video file to your Pictures folder. Multimedia 63 DRAFT FOR INTERNAL USE ONLY 2. For video options, touch Options The following options are available:
White Balance: Set this option to one of the following choices:
video settings... Automatic, Cloudy, Daylight, Fluorescent, or Tungsten.
Effects: Change the color tone or apply special effects to the video. Options include: Off (none), Negative, Sepia, Mono, Washed, Vintage Warm, Vintage Cold, Solarize, Posterize, Point Blue, Point Red-Yellow, Point Green, or Cartoonize.
Photo Resolution: Set the video size. Options include:
1920x1080, 1280x720, or 640x480. Accessing Photos and Videos When you take a photo or shoot a video, the file is saved in the Photos folder. You can view your photos and videos immediately or view them anytime in the Camera folder. From the Home screen, touch Photos
. For more information, refer to Photos on page 56. Camera and Camcorder Settings photo settings... For photo options, touch Options The following options are available:
Focus Mode: Set focus to Normal or Macro.
Anti-Shaking: Set anti-shaking correction to Off or On.
White Balance: Set this option to one of the following choices:
Automatic, Cloudy, Daylight, Fluorescent, or Tungsten.
ISO: Determines how sensitive the image sensor is to light. Valid values are: Auto, 100, 200, 400, or 800.
EV: Helps you avoid underexposed (too dark) or overexposed
(too light or white) photos. Options are: -2 (minimum), -1 (low), 0 (medium), 1 (high), or 2 (maximum).
Effects: Change the color tone or apply special effects to the photo. Options include: Off (none), Negative, Sepia, Mono, Washed, Vintage Warm, Vintage Cold, Solarize, Posterize, Point Blue, Point Red-Yellow, Point Green, or Cartoonize.
Photo Resolution: Set the image size. Options include:
2592x1944, 2048x1536, 1920x1080, 1600x1200, 1280x960, 1280x720, or 640x480. 1. 64 DRAFT FOR INTERNAL USE ONLY Assigning an Image To a Contact The Camera is also used to create an image that can be assigned to the profile of one of your contacts or to your Me profile. 1. 2. From the Home screen, touch People From the People menu, touch the contact that you want to edit. 3. At the contact profile screen, touch at the bottom of 4. 5. 6. camera the screen. Touch add photo Take a photo and touch accept or retake. Touch each side of the photo and swipe inward or outward to zoom in or out within the crop area. Touch and slide the photo to move it within the crop area. Touch 7. to assign the cropped photo to the contact. For more information, refer to Your People Hub on page 42. Setting a Photo as Your Lock Screen Background You can set a photo as your Lock screen background immediately. For more information, refer to Changing the Lock Screen Background on page 27. Photo Editor Photo Editor is the ultimate photo editor for your Windows Phone, combining an easy interface and professional grade tools and effects. 1. 2. 3. Photo Editor From the Home screen, touch There are three ways to select a photo for editing:
Touch a thumbnail of a recently taken photo.
Touch album to select a photo from a photo album.
Touch camera to take a new photo. The PHOTO EDITOR screen is displayed. Touch Edit
Resize: Change the photos size. Options are 25%, 50%, 75% or to resize, rotate, or crop the photo. 100%.
Rotate: Change the photos orientation. Options are 90 clockwise, 90 anticlockwise, Flip vertically, or Flip horizontally.
Crop: Crop the photo. Options are Free ratio, 1:1, 3:4, 9:16, or Lasso. Multimedia 65 DRAFT FOR INTERNAL USE ONLY to change the photos overall color. Touch Color Options are Original, Auto adjustment, Brightness, Contrast, Saturation, Adjust RGB, Temperature, Exposure, Hue, Darken, and Lighten. Many effects have addtional controls for fine adjustment of the effect. Touch Decoration to add a decoration to your photo.
Frame: Add a frame to your photo. Choose from several styles and colors.
Sticker: Add clipart to your photos. Choose from Brushes, Comics, Papers, and Graphical images.
Multi-grid: Take multiple separate photos and mix them together. Options are Split in 2, Split in 3, or Split in 4. Touch Undo to remove the last edit. Touch Redo to reapply the last edit. Touch Share to share the photo via Tap + Send, Messaging, an email account, add the photo to todays MiniDairy entry, or add the photo to OneNote as a Quick Note. Touch Cancel changes. Touch Options as a Lock screen background. to close the photo without saving to select a Photo, take a photo, or use 4. 5. 6. 7. 8. 9. 66 Slacker Radio Listen to your personal Slacker radio station on your phone. Note: You must have a Slacker account to use the Slacker Radio app. For more information, visit http://www.slacker.com. From the Home screen, touch 1. 2. Sign in with your Slacker account, if prompted. 3. Sweep left across the screen to view the following menus:
Slacker Radio
.
home: Organizes your radio stations. You can search for music, create custom stations, add stations to your favorites, and cache stations for playing when not connected to Wi-Fi or a cellular data plan.
recent: Displays thumbnails that indicate songs you have recently played. Touch the thumbnail to replay that song.
genres: Search radio stations by genre, such as sports, news, classical, Jazz, and so on.
featured music: Displays featured music and artists on Slacker Radio. Touch a thumbnail to listen to the featured music station. DRAFT FOR INTERNAL USE ONLY Section 7: Messaging This section describes how to send and receive different types of messages. It also includes the features and functionality associated with messaging. Types of Messages Your phone provides the following message types:
Text Messages Multimedia (Picture) Messages Email Messages Online Messages The Short Message Service (SMS) lets you send and receive text messages to and from other mobile phones or email addresses. To use this feature, you may need to subscribe to your service providers message service. Important! When creating a message, adding an image to a text message changes the message from a text message to a multimedia message. When messages are received, the number of messages displays in the Messaging icon on the Home screen. Creating and Sending Text Messages To create a new message and send it to another mobile phone or an email address:
1. 2. 3. Messaging
. From the Home screen, touch Messaging or Touch Touch new Touch the To field to manually enter a recipient. Touch the 123 key on the on-screen keypad to enter a phone number. or Touch the recipient from your People list. Valid entries must have a wireless phone number. Contacts with only an email address are not listed. button to the right of the To field to select a Messaging 67 DRAFT FOR INTERNAL USE ONLY Voice to Text Messages To create a new message using your voice:
1. Create a new message and add recipients in the To field. For more information, refer to Creating and Sending Text Messages on page 67. and say your message when go is Touch speak displayed. When you stop speaking, your words are displayed. To repeat the message, touch speak
. The original message is deleted and the new message is displayed. 2. 3. 4. Once your spoken message is correct, touch send
. 4. button to add additional recipients from Touch the your People list. Each contact is placed in the To field separated by a semicolon (;). or Add more recipients by touching the recipient field. Note: Each additional recipient entry must be separated by a semicolon (;). 5. 6. To remove recipients, touch the entry in the To field then touch remove. You can also open the contacts profile or cancel and return to the New Message screen. Touch the type a text message box and use the on-screen keypad to type your message. For more information, refer to Entering Text on page 29. 7. Review your message and touch send
. Note: If you exit a message before you send it, the message is saved as a draft. 68 DRAFT FOR INTERNAL USE ONLY Creating and Sending Multimedia Messages A multimedia message is a message that contains a picture attachment. To create a multimedia message and send it to another mobile phone or an email address:
1. 2. 3. 4. 5. 6. button to the right of Messaging
. From the Home screen, touch Messaging or Touch Touch new Touch the To field or touch the the To field to enter a recipient. For more information, refer to Creating and Sending Text Messages on page 67. Touch attach location, a voice note, or a contact to the message. Touch the type a message box and use the on-screen keypad to type your message. For more information, refer to Entering Text on page 29. Touch remove message. to add a picture, video, your current to remove an attachment from the 7. Review your message and touch send
. Messaging Conversations Any messages you have sent or received can be viewed in the Messaging threads list. Sent and received text, picture, and online messages are grouped into message threads. Threaded messages allow you to see all the messages exchanged (similar to a chat program) and displays a contact on the screen. Message threads are listed in the order in which they were received, with the latest message displayed at the bottom. Displaying a Messaging Conversation To view a conversation in the Messaging threads list:
threads. 1. From the Home screen, touch Messaging or Touch Messaging threads. The Messaging threads list displays any messages you have sent or received. All messages to or from another phone or email address are grouped in one conversation. Entries in the Messaging threads list contain the recipients phone number, contact name, or email address, the time that the last message was received or sent, and the first words of the message. Messaging 69 DRAFT FOR INTERNAL USE ONLY An entry for conversations with multiple recipients starts by indicating the number of recipients (such as 3 recipients) and then the recipients are listed. 2. 3. Touch an entry in the list. The Messaging conversation displays. Each message to or from the recipient, and the time that the message was sent or received, is shown in a message box. Messages sent to you are shown in a From
. Messages that you sent are shown in message box a To message box Touch the type a text message and use the on-screen keypad to type a reply message to the recipient. For more information, refer to Entering Text on page 29. Viewing a Picture Attachment To view a picture attached to a message:
Touch an entry in the Messaging conversations list. Locate the message box that contains the picture attachment. Touch the picture to open Photos and display the picture. Touch the picture with two fingers and drag outward to zoom in or drag toward the center of the picture of zoom out. Touch to return to Messaging conversations. 1. 2. 3. 4. 70 Viewing a Video Attachment To view a video attached to a message:
1. 2. 3. 4. Touch an entry in the Messaging conversations list. Locate the message box that contains the video attachment. The file name is underlined. Touch the video file name in the message box. The video player opens and plays the video. To pause playback of the video attachment, touch To continue playback of the video attachment, touch
. To stop playback of the multimedia message, touch
. Listening To an Audio Attachment To listen to an audio attached to a message:
1. 2. 3. Touch an entry in the Messaging conversations list. Locate the message box that contains the audio attachment. Touch the file name to open the audio player and play the audio file. DRAFT FOR INTERNAL USE ONLY Deleting a Messaging Conversation To delete a Messaging conversation:
From the Home screen, touch Messaging or Touch Messaging
. 3. Touch delete to delete the message or touch cancel to return to Messaging conversations. Forwarding a Message To forward a message in a Messaging conversation:
1. 2. The Messaging conversations list displays any messages you have sent or received. Touch and hold a message in the list, then touch delete. or Touch a message in the list, then touch delete thread. 3. Touch delete to delete all messages in the selected conversation or touch cancel to return to Messaging conversations. Deleting a Message To delete a message in a Messaging conversation:
1. 2. Touch and hold the message box that contains the message you want to delete. The delete, forward, and copy options display. Touch delete. The Delete message? screen displays. 1. 2. 3. 4. Touch and hold the message box that contains the message you want to forward. The delete, forward, and copy options display. Touch forward. The New Message screen displays with the contents of the selected message included. Touch the To field or touch the the To field to enter a recipients. For more information, refer to Creating and Sending Text Messages on page 67. Touch send to forward the message. button to the right of Messaging 71 DRAFT FOR INTERNAL USE ONLY Touching any option other than offline causes your device to check and list who is online. Any contact who has a Windows Live email address is listed along with their status. Recent chat threads are also listed. Message Drafts When you exit a message without sending, the message is automatically saved as a draft. 1. 2. 3. 4. From the Home screen, touch Messaging or Touch
. Messaging drafts. Touch Touch any message to resume editing. Once the message is sent, it will be removed from drafts. To delete a draft, touch and hold the message until the delete menu appears. Touch delete to permanently delete the message. Online Messaging Once you sign in to Windows Live, you have access to Windows Live Messenger and you can chat with friends online. To set your status:
1. 2. online. online. Messaging From the Home screen, touch Messaging or Touch Tap the screen where it says tap here to set your chat status and see whos online. or Touch status The SET CHAT STATUS displays. 3. Touch one of the following options to set your chat status:
available: You are online and available to send and receive chat messages.
busy: You are online, but temporarily unavailable.
away: You are online, but unavailable for a period of time, such as at lunch.
invisible: You are online, but you appear as offline to others.
offline: You are offline. 72 DRAFT FOR INTERNAL USE ONLY Messaging Settings To view and change messaging settings:
Setting Up an Email Account To set up an email account:
1. 2. From the Home screen, touch Messaging or Touch
. Messaging settings. Touch The messaging settings screen displays. For more information, refer to Messaging on page 99. Using Email Email enables you to review and create email using Windows Live, Outlook, Google, and several other email services. You can also receive text message alerts when you receive an important email. Note: The options on screens and in menus may vary depending on which email account you have enabled. 1. From the Home screen, touch Email setup or From the Home screen, touch (Email) add email account. and then touch or Touch Settings system email + accounts add an account. 2. The ADD AN ACCOUNT screen displays with the possible email services choices. Touch an email service, such as Outlook, Hotmail, Backup Assistant Plus, Yahoo! Mail, Google, Facebook, Twitter, LinkedIn. Touch other account to add other types of email accounts. For some email accounts, such as Outlook, touch advanced setup. For more information, refer to Advanced Email Setup on page 74. Messaging 73 DRAFT FOR INTERNAL USE ONLY Note: If you are not sure which option to choose, check with your service provider. 4. On the Exchange ActiveSync screen, enter the Domain and Server information and adjust any other information as necessary. or On the Internet Email Account screen, enter the Incoming email server and Account type information and adjust any other information as necessary. Touch sign in. 5. Important! Only some Plus accounts include POP access allowing this program to connect. If you are not able to sign in with your correct email address and password, you may not have a paid Plus account. Launch the Web browser to access your account. 3. 4. 5. 6. Enter your email address in the Email address field. Enter your password in the Password field. Touch sign in. If your email information is found, your account information is saved. If Attention required displays, touch the account, correct your User name and Password, and touch save. For Outlook, enter the Domain and touch sign in. If you think your information is incorrect, touch try again. Otherwise, touch advanced, enter the Server, and touch sign in. Advanced Email Setup For some email accounts, such as Outlook, entering your email address and password may not be enough information. You may need to enter additional information. Touch advanced setup. The Advanced Setup screen displays. Enter your Email address and Password and touch Next. The next another Advanced Setup screen displays. Touch Exchange ActiveSync or Internet email, depending on the kind of account you want to set up. 1. 2. 3. 74 DRAFT FOR INTERNAL USE ONLY Checking Your Email When you have new email, a number displays in the Email icon on the Home screen. To check your email:
1. From the Home screen, touch the email icon (for example, Hotmail
) of the account you want to check. The Inbox screen displays all emails in your inbox. 2. Sweep the screen left to display all, unread, flagged, or urgent emails. A list of emails displays. For each email, the senders name, the day the email was sent, the subject of the email, and the first words of the email are displayed. 3. 4. Touch and hold an email entry in the list to display the options delete, mark as unread, move, set flag, complete flag, or clear flag, which is applied only to that one email. Touch an entry in the list to open the email. Email Folder Options The Inbox is one of many email folders. The options available while viewing a folder are located at the bottom of the screen. The options are:
new: Create a new email. select: Display the emails in this folder so they can be marked. Touch to the left of an email in the list to mark it with a check mark. Once you have marked the emails, touch: delete or move mark as read, mark as unread, set flag, complete, or clear flag.
, or touch sync: Synchronize your emails. For more information, refer to Syncing Your Email Account on page 80. search: Use the keyboard to enter a word or phrase to search for in the current inbox. Messaging 75 DRAFT FOR INTERNAL USE ONLY Touch use light background for email to use a light background while viewing emails. Touch to save your changes. link inboxes: Displays this inbox and other inboxes to which it can be linked. For more information, refer to Linked Inboxes on page 80. add email account: Displays the Add an Account screen. folders: Display folders. Touch show all folders to display a list of folders: inbox, drafts, outbox, sent items, deleted items, and so on. settings: Displays the sync settings for this email account. For more information, refer to Email Account Settings on page 79. Also allows you to always blind copy yourself, organize emails into conversations, add an email signature to your emails, and use a light background for emails. From the Conversations field, Touch and slide the slider to the right to turn the option On. Emails in your inbox are organized by conversation, bringing replies to a thread into a consolidated view so it is faster and easier to stay on top of the conversation. Touch the check box that displays to show replies and email from all your synced folders. From the Signature field, Touch and slide the slider to the right to turn the option On. Touch the type your signature here or Sent from my Windows Phone field, and use the on-screen keypad to create your signature. Touch Always bcc myself to always generate a blind copy of the email for yourself. 76 DRAFT FOR INTERNAL USE ONLY Reading Emails When you touch an email entry in a folder, such as the Inbox, the email displays. Sweep up and down the screen to move through the email. Sweep across the screen to view the email. Touch each side of the email and swipe inward or outward to zoom in or out. The options available while viewing an email are located at the bottom of the screen. The options are:
respond: Allows you to reply, reply all, or forward. In either case a new email is started that contains the current email information. delete: Delete the email being viewed. newer: Display the next email in the current folder that was received at a more recent time. older: Display the next email in the current folder that was received at a later time. toggle flag: Flag or unflag the email. When an email is flagged, it appears in the flagged list of emails. mark as unread: Mark the current email as unread. move: Move the current email to another folder. Creating and Sending an Email To create a new email message and send it to another email address:
1. 2. 3. 4. From the Home screen, touch an email icon, such as Hotmail Touch new
. The New Email Message screen displays. Touch the To field to manually enter a recipient. Use the on-screen keypad to enter an email address. or button to the right of the To field to select a Touch the recipient from your Contacts list. Valid entries must have an email address. Touch the button to add additional recipients from your Contacts list. Each contact is placed in the To field separated by a semicolon (;). or Add more recipients by touching the recipient field. Messaging 77 DRAFT FOR INTERNAL USE ONLY Adding a Windows Live Account When you set up a Windows Live account, you are doing more than just setting up an email account. You can get apps, play Xbox LIVE games, and other things, too. 1. 2. 3. 4. 5. From the Home screen, touch email + accounts system Settings add an account Windows Live. The BEFORE YOU SIGN IN... screen displays. Touch next. Enter your Windows Live ID using the on-screen keypad. Enter your password in the Password field. Touch sign in. The Connecting to Windows Live... screen displays and then the email + accounts screen displays with Windows Live listed and Syncing. Note: Each additional recipient entry must be separated by a semicolon (;). 5. 6. Touch the Subject field and use the on-screen keypad to enter a subject for your email. Touch the body of the email and use the on-screen keypad to enter your message. For more information, refer to Entering Text on page 29. The options available while creating an email are located at the bottom of the screen. The options are:
send: After you review your message, touch send to deliver it. to cancel and keep editing attach: Allows you to choose a picture. Sweep the screen to choose from albums, date, or favorites. close: Allows you to save the email to the drafts folder or delete the email. Touch Back the email. record: Allows you to speak your message and have it converted to text. priority: Allows you to set the emails priority to high, normal, or low. show cc & bcc: Allows you copy and blind copy additional recipients. Add recipients in these two fields similar to the way To recipients are added. 78 DRAFT FOR INTERNAL USE ONLY 1. Email Account Settings Once your Hotmail or email account is set up, you may want to adjust some of your settings. Settings Touch accounts. Touch the email entry (for example, Hotmail). The Settings for your email account (for example, Hotmail Settings) display. system email +
2. 3. Touch the field that contains the information you want to change. The following fields display depending on the email account:
Account name: Use this field to change the name that appears on your phone for this account.
Email address: Displays the email address for this account.
Download new content: Allows you to set how often you want your phone to download new emails for this account. Possible values are: as items arrive, every 15 minutes, every 30 minutes, hourly, and manually. If you choose manually, see Syncing Your Email Account on page 80.
Download email from: Allows you to limit the email downloaded to your phone for this account. Possible values are: the last 3 days, the last 7 days, the last 2 weeks, the last month, and any time.
Content to sync: Indicates which content to synchronize between your phone and the account, such as, Email, Contacts, Calendar, and so on.
User name: This is the name that appears on your messages.
Incoming email server: Displays the email server name.
User name: Displays your user name.
Password: Displays your password.
Outgoing (SMTP) email server: Displays the email server name. Touch the following to check or uncheck the option:
Outgoing server requires authentication: Access to server requires authentication.
Use the same user name and password for sending email: Use same login information for both outgoing and incoming email.
Require SSL for incoming email: Use SSL security for incoming email.
Require SSL for outcoming email: Use SSL security for outcoming email. Messaging 79 DRAFT FOR INTERNAL USE ONLY Note: Some fields on this screen should not be changed without consulting your service provider. Syncing Your Email Account In order to view email messages on your phone for any email account, content has to be downloaded to your phone. Syncing is simply downloading content from your email provider and storing it on your phone. Use the following method if you choose to download new content manually:
From the Home screen, touch email + accounts. system Settings Touch and hold the email account that you want to sync. An option list displays. Touch sync. Syncing displays while new content is downloaded. 1. 2. 3. 80 Deleting an Email Account To delete email accounts other than Windows Live:
1. 2. 3. From the Home screen, touch email + accounts. system Settings Touch and hold the email account that you want to delete. An option list displays. Touch delete to delete the account. Note: Windows Live email accounts cannot be deleted. Linked Inboxes Each time you add a new email account, a tile is added to the Home screen with the email name and to the Apps list. When you add more than one email account, it is possible to link two or more email accounts so you can see all messages from those accounts in one inbox. When email accounts are grouped in this way, one tile is displayed on the Home screen for each linked group instead of the individual email tiles. Linked inboxes can be renamed. Linked inbox DRAFT FOR INTERNAL USE ONLY Creating Linked Inboxes To create linked inboxes:
1. From the Home screen, touch Email email accounts that you want to link and then touch for one of the linked inboxes. This inbox and other inboxes to 3. 2. which it can be linked are displayed. Touch one or more of the other inboxes that you want to link to this inbox. Touch rename linked inbox to give the linked inboxes a new name. Touch Back Unlinking Inboxes To unlink inboxes:
to exit linked inboxes set up. 4. 1. 2. 3. and then Linked inbox linked inboxes. From the Home screen, touch a linked inbox touch Touch the email account listed under this inbox that you want to unlink. Touch unlink to unlink the inboxes. The unlinked email account displays under other inboxes. Messaging 81 DRAFT FOR INTERNAL USE ONLY Section 8: Changing Your Settings This section explains the sound and phone settings for your phone. It includes such settings as: display, security, memory, and any extra settings associated with your phone. The Settings menu is divided into System settings and Applications settings. 1. From the Home screen, touch Settings screen displays. Settings
. The 2. Sweep across the screen to display system settings or 5. 6. 7. 8. applications settings. System Settings Ringtones + sounds
. Settings From the Home screen, touch Under system settings, touch ringtones + sounds. From the Ringer field, Touch and slide the slider to the right to turn the ringer On. From the Vibrate field, Touch and slide the slider to the right to turn the vibrate feature On. Touch the Ringtone field, choose a ringtone, and touch
. Touch get more to add additional ringtones. 1. 2. 3. 4. 82
. Touch the New text or IM field, choose an alert type, and touch Touch the New voicemail field, choose an alert type, and touch Touch the New email field, choose an alert type, and touch
. Touch one of the check boxes to play a sound for:
Reminders: Plays a sound when there is a scheduled appointment.
Key press: Plays a sound when you touch a key.
Lock and unlock: Plays a sound when you lock or unlock a function.
Camera shutter: Makes a shutter sound when you press the Camera key
.
All other notifications: Plays a sound for all other notifications. DRAFT FOR INTERNAL USE ONLY system theme Background dark light Settings
. light Accent color system email + accounts add an account Settings
. 1. 2. Note:
3. 1. 2. 3. 4. Note:
1. 2. Settings
. system internet sharing sharing On 4. 5. 6. 7. 8. Touch the Choose an app to show detailed status field to select which app displays detailed activity when the lock screen is active. Options are Calendar, an email account, Messaging, or Phone. Touch up to five + fields to select app that will display limited activity when the lock screen is active. Options are Games, an email account, Messaging, Phone, and Voicemail. Touch the Screen times out after field and select a screen time-out time. Options are 30 seconds, 1 minute, 3 minutes, or 5 minutes. Touch and slide the Password slider to the right to turn the password requirement mode On. Touch the New password field and enter a 4-digit password. Touch Show password to display the password as you type. Lock screen From this menu you can change the background, set a time-out screen that locks the phone after a specific amount of time, and set up the phone to require a 4-digit password to unlock the phone. 1. 2. Settings From the Home screen, touch system settings, touch lock screen. Touch the background field to choose a photo source.
photo: Touch open app to select a background from your photos.
Bing: Professional photos from Bing will automatically be displayed
. Under as the lock screen background.
Live Wallpaper: Touch open app to lauch Photo Editor and select a new background photo.
Photo Editor: Touch open app to lauch Photo Editor and select a new background photo. 3. Touch and slide the Show artist when playing music slider to the right to turn the option On. 84 DRAFT FOR INTERNAL USE ONLY 9. Touch the Confirm password field and re-enter the 4-digit password. Touch Show password to display the password as you type. Touch done to confirm. 10. After you create a password, touch change password to Wi-Fi 1. 2. create a new password. Settings From the Home screen, touch Under system settings, touch Wi-Fi. Touch and slide the Wi-Fi networking slider to the right to turn Wi-Fi On. 11. After you create a password, touch the Require a password For more information, refer to Wi-Fi on page 111. after field to set how often the password is required. Options are each time, 30 seconds, or 1, 3, 5, 15, or 30 minutes. Note: To remove the password requirement, Touch and slide the Password slider to the left to turn the password requirement mode Off and enter the password. Changing Your Settings 85 DRAFT FOR INTERNAL USE ONLY Airplane mode Airplane mode allows you to use many of your phones features, such as Camera, Games, and more, when you are in an airplane or in any other area where making or receiving calls or data is prohibited. Important! When your phone is in Airplane Mode, it cannot send or receive any calls or access online information or applications. 1. 2. Settings From the Home screen, touch system settings, touch airplane mode. Touch and slide the slider to the right to turn the airplane mode On. Under Note: When you turn on airplane mode, cellular data mode is automatically deactivated. Bluetooth 1. 2. Settings From the Home screen, touch system settings, touch Bluetooth. Touch and slide the Status slider to the right to turn Bluetooth On. Under For more information, refer to Bluetooth on page 113. Tap + send Tap + send (NFC sharing) allows you to share photos, websites, contacts, and more, or pair your phone by tapping to another NFC-capable device. From the Home screen, touch system settings, touch tap + send. Touch and slide the slider to the right to turn NFC sharing On. Settings
. Under 1. 2. 86 DRAFT FOR INTERNAL USE ONLY Cellular Enabling this feature allows you to use data features even when you are roaming. Important! Roaming charges may apply when using data features. Contact your Service provider for details. 1. 2. Settings From the Home screen, touch system settings, touch cellular. The Active network is displayed. Touch the Data connection field and select on or off. Under Note: Activating the Data connection automatically turns off airplane mode. 3. 4. 5. Touch the Data roaming options field and select roam or dont roam. Touch the Mode selection field and select Global mode, LTE and CDMA, or LTE, GSM, or UMTS. Touch the Highest connection speed field and select 2G, 3G, or 4G. 6. 7. Touch the Network selection field and select automatic, any available network, or search again. Touch the For limited Wi-Fi connectivity field and select use cellular data or dont use cellular data. Note: Your phone wont use cellular data when Wi-Fi connectivity is limited. You may not be able to send or receive data. 8. 9. Touch the add internet apn field and enter the APN (Access Point Name), User name, Password, Proxy server/URL, Proxy port, and IP type (IPv4, IPv6, or IPv4v6) information. Touch to save your changes. Location The Location settings allow you to activate location services so other applications (such as Maps) can access your location information. 1. 2. Settings From the Home screen, touch system settings, touch location. Touch and slide the Location services slider to the right to turn the location mode On. Under Note: When Location services are on, your current location will be available to any apps youve allowed to access it. Changing Your Settings 87 DRAFT FOR INTERNAL USE ONLY Kids corner Kids corner gives parents a restricted area on your phone where you can share apps, videos, games, and music with your child. Theyll have a Start screen of their own and easy access to the items you add there. Battery Saver To conserve battery power, your phone can turn off some services to help preserve your battery.Calls and texts will still be received, but apps only run when you open them and emails must be synced manually. Under Settings From the Home screen, touch system settings, touch kids corner. Touch Learn more for instructions on setting up and using Kids Corner. Touch next to set up Kids Corner. Touch and slide the Kids Corner slider to the right to turn this feature On. Touch Games, Music, Videos, and App to select which items to include in Kids Corner. Touch Touch launch kids corner to start the Kids Corner app. to add a Kids Corner tile to your Home screen. 1. 2. 3. Under Settings From the Home screen, touch system settings, touch battery saver. Touch and slide the Battery Saver slider to the right to turn this option On. Touch advanced to set when battery saver is activated. Options are when battery is low, now until next charge, or always. Battery info such as remaining battery life is displayed. Phone storage Information about how storage space on the phone and SD card is being used is displayed. SD memory card storage can be configured as well. 1. 2. Settings From the Home screen, touch system settings, touch phone storage. Touch phone to see the amount of space used for music and videos, pictures, apps, other, system, as well as free space remaining. Under 1. 2. 3. 4. 5. 6. 7. 88 DRAFT FOR INTERNAL USE ONLY 3. Touch SD card to see the amount of space used for music and videos, pictures, other, as well as free space remaining. The SD card may also be prepared for removal or formatted.
Touch remove SD card to dismount the SD card, making it safe to remove.
Touch format SD card to format the SD card and prepare it for use. Formatting will permanently erase all data on the card. 4. Change where new music, videos, and pictures will be stored.
Touch the Store new music + videos on and select phone or SD card.
Touch the Store new pictures on and select phone or SD card. Backup Certain information on your phone can be automatically backed up to the cloud (data storage available on the Internet such as SkyDrive), guarding you against possible data loss. 1. 2. 3. 4. Under Settings From the Home screen, touch system settings, touch backup. Touch What gets backed up? to learn more about what phone data can be backed up. Touch app list + settings, then Touch and slide the Backup slider to the right to turn this option On. Your Internet Explorer favorites, a list of your installed apps, and most settings will be backed up to the cloud.
Touch back up now to start the backup process.
Touch advance, then touch delete to delete all settings currently backed up on the cloud and turn the backup option Off. Touch text messages, then Touch and slide the Text message backup slider to the right to turn this option On.
(For information on the other messaging options shown, see Messaging on page 99.) Changing Your Settings 89 DRAFT FOR INTERNAL USE ONLY 5. Touch photos to backup your photos and videos to SkyDrive.
For photos, select Dont upload, Good quality (may use data plan), or Best quality (needs Wi-Fi).
For videos, select Dont upload, Good quality (may use data plan), or Best quality (needs Wi-Fi). Date + time This setting allows you to decide if you want the date and time automatically set or if you want to enter the date and time manually. You also configure the phone to use a 12-hour or 24-hour format. Under Settings From the Home screen, touch system settings, touch date + time. Touch and slide the 24-hour clock slider to the right to turn this features On. When turned Off, the 12-hour clock displays. Touch and slide the Set automatically slider to the right to turn it On. 1. 2. 3. 90 Manually Setting the Time and Date 1. 2. 3. 4. Touch and slide the Set automatically slider to the left to turn it Off. Touch the Time zone field and select a time zone from the list. Touch the Date field and flick the Month, Day, and Year fields until the desired date/year displays, touch the date/
year to enter it into the field, then touch done Touch the Time field and flick the hour and minute fields until the desired time displays, touch the time to enter it into the field, then touch done
. Brightness 1. 2. Settings From the Home screen, touch system settings, touch brightness. Touch and slide the Automatically adjust slider to the right to turn it On. The phone automatically adjusts brightness on the display. Under Manually Adjust the Brightness Level 1. 2. Touch and slide the Automatically adjust slider to the left to turn it Off. The Level field activates. Touch the Level field and select a level. Selections are: low, medium, or high. DRAFT FOR INTERNAL USE ONLY Keyboard This setting controls which languages the keyboard supports, as well as how the keyboard interacts when typing (such as capitalizing the first letter of a sentence, correcting misspelled words, suggesting words when misspelled words are detected, and more). 1. 2. 3. Under Settings add keyboards, select one or more From the Home screen, touch system settings, touch keyboard. Touch languages, and touch done Touch a language to configure its keyboard settings (not all languages support all options):
Suggest text
Highlight misspelled words
Correct misspelled words
Insert a space after selecting a suggestion
Insert a period after double-tapping the SPACEBAR
Capitalize the first letter of a sentence Note: Some languages may require a software download to fully support these keyboard options. 4. Touch advanced for addtional options:
Touch the reset suggestions field to remove all the words you have added to your suggestion list.
Touch Improve suggestions by sending information about my keyboard usage to Microsoft to participate in sending keyboard touch information, which helps Microsoft improve the keyboard on Windows Phone and to enhance or create new user experiences. Touch Learn more for additional information about this feature and other features of your Windows phone. Language + region This setting allows you to configure the language in which the menus and certain keyboard options are displayed. Note: Some of the settings require you to restart your phone. 1. 2. 3. Settings From the Home screen, touch system settings, touch region + language. Touch the Phone language field and select a language. Touch the Country/Region field and select a country or region. Under Changing Your Settings 91 DRAFT FOR INTERNAL USE ONLY Speech These settings enable speech recognition over the network, using speech when the phone is locked, and playing audio as a confirmation. To use Speech, press and hold the Start key. 1. 2. 3. 4. 5. 6. Under Settings From the Home screen, touch system settings, touch speech. Touch Use Speech when the phone is locked to turn this option On. This option enables access to Speech when the phone is locked by pressing and holding the Start key. Touch Play audio confirmations to turn this option On. Touch the Read aloud incoming text messages field and select Off, always on, Bluetooth and headsets, Bluetooth only, or wired headset only. Touch the Text to Speech voice and select female or male. Touch the Speech language and select a language from the list. 5. 4. Touch the Regional format field and select a regional format. Touch the Browser & search language field and select a language. Ease of access This setting controls text size and other visibility options, speech controls, and TTY/TDD mode. Under Settings From the Home screen, touch system settings, touch ease of access. Touch and slide the Text size slider left or right to change the text size in phone, People, email, messagin, and lock screen. Touch and slide the High contrast slider to the right to turn this option On. Touch and slide the Screen magnifier slider to the right to turn this option On. Touch and slide the Speech for phone accessibility slider to the right to turn it On. Touch the TTY/TDD field and select Off or Full. 1. 2. 3. 4. 5. 6. 92 DRAFT FOR INTERNAL USE ONLY 7. Touch Enable Speech Recognition Service to send the words you speak and supporting data, including recent contact names, to Microsoft to provide and improve the service. By allowing access, you can use additional speech features on your phone. Touch Privacy Statement for more information. For more information, refer to Speech Engine on page 28. Find my phone To use this feature you must set up a Windows Live ID and then sign in at http://windowsphone.live.com. Once you sign in, click on FIND MY PHONE. Note: If you have an Xbox LIVE, Zune, Hotmail, or Messenger ID, you have a Windows Live ID. On the Find My Phone web page, you can:
Find it: Lets you to see your phone's approximate location on a map. Ring it: Rings your phone for one minute using a special ringtone even if it is on silent or vibrate mode. Lock it: Locks your phone so that nobody else can use it. You can also put a please return note on the screen. Erase it: Removes all the information on your phone and resets it to the factory settings. On your phone, the following options are available. 1. 2. 3. 4. Under Settings From the Home screen, touch system settings, touch find my phone. Touch Send apps to my phone using push notifications
(not SMS) to turn this option On. Touch Save my phones location periodically and before the battery runs out to make it easier to find to turn this option On. Touch Privacy Statement to learn more about how this information is used. Changing Your Settings 93 DRAFT FOR INTERNAL USE ONLY Phone update 1. From the Home screen, touch system settings, touch phone update. Updates are automatically located and installed. Settings
. Under Note: Your phone continues to regularly check for updates, which you can install when you are connected to the PC. 2. 3. Touch Tell me when updates are available for my phone to turn this option On. Touch Automatically download updates if my data settings allow it to turn this option On. Important! This setting also causes a check for updates over Wi-Fi networks and when your phone is connected to your computer. 94 Company apps Some companys offer policies, certificates, and apps that help you connect to your companys network. 1. From the Home screen, touch system settings, touch company apps. Settings
. Under 2. Use your companys account information to sign in and set up the company app. Contact your companys support for more information. About This setting displays information about your device such as the Name, Model, Software, and Screen resolution. 1. 2. 3. 4. Under Settings From the Home screen, touch system settings, touch about. Touch more info to view information such as OS version, Firmware revision number, Hardware revision number, Radio software version, Radio hardware version, Bootloader version, Chip SOC version, MAC address, PRL-ID, MEID, MDN, IMEI, and SIM ID. Touch Terms of Use or touch Privacy Statement to view those documents. Touch reset your phone if you want to reset your phone to the factory default settings. DRAFT FOR INTERNAL USE ONLY Caution! After resetting your phone, you must not remove the battery until rebooting is complete. Note: Once you perform reset your phone, all settings and data are initialized. Feedback This setting sends feedback to help improve function for this device. 1. 2. 3. Settings From the Home screen, touch system settings, touch feedback. Touch and slide the Send feeback slider to the right turn this option On. Touch Privacy Statement to view the statement. Under Additional Call Settings This setting provides access to additional call settings, based upon your cellular plan. See your cellular service provider for more information. Not all options are available with all plans. 1. 2. Settings From the Home screen, touch system settings, touch additional call settings. Touch each feature to configure. Under Call Blocking Your phone can automatically reject unknown calls or calls from certain contacts. 1. 2. 3. Under Settings add by keyboard to enter a number to block From the Home screen, touch system settings, touch call blocking. Touch and slide the Block unknown calls slider to the right to turn this option On. Touch using the keypad.
Touch the Phone number field to enter a phone number.
Touch the Name field to enter a name.
Touch the Criteria field and select include, exactly the same as, or start with to selectively block callers based on the Name field.
Touch Save. Changing Your Settings 95 DRAFT FOR INTERNAL USE ONLY add from contacts to select a contact to Touch block.
Touch a contact.
Select a phone number (if the contact has more than one).
Touch the Phone number field and Name field to edit, if desired.
Touch the Criteria field and select include, exactly the same as, or start with to selectively block callers based on the Name field. Sync to refresh the list.
Touch Save. Touch the view blocked calls history field to view all blocked calls.
Touch
Touch the Touch the remove blocked numbers field and select numbers to delete from the blocked numbers list.
Touch the Delete to remove an entry. Delete to remove an entry. 4. 5. 6. 96 1. Contacts Import You can import contacts from your previous phone via Bluetooth. Under From the Home screen, touch system settings, touch contacts import. Enable Bluetooth on each phone and set each phone to be discoverable. Touch Search device and pair the two phones. 3. 4. Select the desired phone from the paired list, and touch Settings 2. Start to import all contacts. Touch Touch Next and select each contact to import. Save to import contacts. 5. 6. Extra settings This setting contains additional device settings. 1. 2. 3. 4. Under Settings From the Home screen, touch system settings, touch extra settings. Touch the Auto Display Intensity slider to the right to to automatically adjust background color to increase battery life when background color is set to white. Touch the Echo cancellation slider to the right to improve voice quality on a phone call. Touch the Audio output mode slider to the right to use external speakers when the phone is docked. DRAFT FOR INTERNAL USE ONLY 5. 1. 2. 1. 2. 3. Haptic feedback system Backup Assistant Plus View Terms and Conditions next Settings
. Settings
. system APNs save 1. 2. 1. 2. Settings background tasks
. applications advanced Settings
. set limit applications data sense Limit type None specied One time Monthly One time: Touch the Days until data expires eld and select a Unlimited number of days. Touch the Available data eld and enter a balance size limit. Touch the Units eld and select the MB or GB.
Monthly: Touch the Monthly reset date field and select a day. Touch the Montly data limit field and enter a size limit. Touch the Units field and select the MB or GB. 3. 4. Done. Touch Touch Restrict background data when Im near my limit to turn this option On. Touch Learn more for more information about tracking and limiting data usage. Games The games setting allows you to connect with Xbox LIVE. Under Settings From the Home screen, touch applications settings, touch games. Touch and slide the Connect with Xbox slider to the right to turn this option On. Touch and slide the Sync game requests slider to the right to turn this option On. Touch and slide the Show game notifications slider to the right to turn this option On. Touch the Xbox Privacy Settings to view and configure privacy settings. 1. 2. 3. 4. 5. 98 1. Internet Explorer From this menu you can configure your internet settings to allow cookies on the device, allow Bing to suggest web addresses, and set whether you want the browser to display as a mobile device or as a desktop. You can also delete all browsing history. For more information about Internet Explorer settings, see Internet Explorer Settings on page 110. Maps This setting allows your phone applications to use your location to provide better local search results. From the Home screen, touch applications settings, touch maps. Touch and slide the Use my location slider to the right to turn this option On. Touch download maps to add additional maps to your phone. Touch and select a continent/country, then touch download. Touch check for updates to download any updates to your maps. Select a map to update, then touch install to begin downloading the update, or touch not now to postpone the download. Settings
. Under 2. 3. 4. DRAFT FOR INTERNAL USE ONLY 5. 6. Touch delete history delete to remove all previous map searches and temporary files from your phone. Touch Privacy Statement to view the statement. Messaging From this setting you can configure your messaging confirmations and whether or not to backup your messages. 1. 2. 3. 4. 5. 6. Under Settings From the Home screen, touch applications settings, touch messaging. Touch and slide the Text message backup slider to the right to turn this option On. Touch and slide the SMS delivery confirmation slider to the right to turn this option On. Touch and slide the MMS delivery confirmation slider to the right to turn this option On. Touch and slide the Send MMS acknowledgement slider to the right to turn this option On. Touch and slide the Automatically download MMS slider to the right to turn this option On. 7. Touch add mms apn to configure:
Touch the APN field to enter an APN.
Touch the User name field to enter a user name.
Touch the Password field to enter a password. Touch Show password to view the password as you type.
Touch the WAP gateway (URL) field to enter the WAP gateway
Touch the MMSC (URL) field to enter the MMSC url.
Touch the Maximum MMS size field to enter the maximum MMS size.
Touch the IP type field and select Touch the IPv4, IPv6, or IPv4v6.
Touch to Delete, or Touch emergency alerts to configure:
Touch and slide the AMBER Alerts slider to the right to turn this to Cancel. to Save, 8. option On.
Touch the Emergency alerts field and select Presidential only, Presidential and Extreme alerts, or all alerts. Changing Your Settings 99 DRAFT FOR INTERNAL USE ONLY Music + videos This menu allows you to connect with Xbox Music and configure your account settings. 6. Touch suggestions to get ideas for apps, games, things to do, and more:
Touch Use Facebook too and follow the online prompts to 1. 2. Settings From the Home screen, touch applications settings, touch music + videos. Touch and slide the Connect Xbox Music slider to the right to turn this option On. Under Note: The Connect with Xbox Music option is available after you access Xbox Music account settings. 3. 4. 5. Touch and slide the Xbox Music cloud collection slider to the right to turn this option On. Touch Only download new podcast episodes over Wi-Fi to turn this option On. Touch Xbox Music Account Settings to sign in to your Xbox Music account and check your Xbox Music settings. 100 configure.
Touch what suggestions will I see? for more information.
Touch Privacy Statement to read the statement.
Touch not now to turn this option Off.
Touch yes to turn this option On. Office The Office menu allow you to configure SharePoint, enter a user name to identify yourself in comments and for collaboration and document tracking efforts.The Office software version numbers are also displayed. 1. 2. 3. 4. Under Settings From the Home screen, touch applications settings, touch Office. Touch the user name field and enter a user name that identifies you in comments and document tracking efforts. Touch Open SharePoint links in the Office hub to turn this option On. Touch reset Offce reset to erase all saved Office settings, local and offline files, and to restore Office to its default factory settings. DRAFT FOR INTERNAL USE ONLY People The People menu allows you to configure how your contacts display in the phone book. This option also allows you to import SIM contacts. 1. 2. Settings From the Home screen, touch applications settings, touch people. Touch import SIM contacts to import the contacts from your SIM card. Under Important! Imported SIM contacts are synchronized with your online Windows Live contact list. 3. 4. Touch filter my contact list to display the SHOW CONTACTS FROM screen. Touch to select each account that can be used as a source for contact information to display in your contact list. If you have added accounts such as Facebook, Twitter, or LinkedIn, touch Hide posts from contacts Ive filtered to limit posts from those accounts. 5. Under Sort list by, determine how you want to sort contacts. Touch First name or Last name. 6. Under Display names by, determine how to display names in the contacts list. Touch First Last or Last, First. Touch and slide the Use my location slider to the right to turn this option On. When activated, this option uses your location to find nearby places and check in. Touch Save check-in searches and locations with my Microsoft account to improve search results to turn this option On. Touch Privacy Statement to view the statement. 7. 8. 9. Add an Account Use the add an account option to set up email and other accounts. 1. 2. 3. 4. Settings From the Home screen, touch applications settings, touch people. Touch Touch an existing account to modify its settings. Touch and hold an existing account to sync or delete it. add an account to set up a new account. Under For more information about email accounts, see Setting Up an Email Account on page 73. Changing Your Settings 101 DRAFT FOR INTERNAL USE ONLY Phone The phone menu allows you to configure phone settings such as your voicemail number, international assistance, and SIM security. Your cellular provider and network may offer addtional features. Under Settings From the Home screen, touch applications settings, touch phone. The phone settings screen displays. The My phone number field displays the phone number associated with the SIM card installed in your phone. Touch and slide the Use default voicemail number slider to the right to use the #86 (default) to retreive voicemails. To set a custom number, Touch and slide the Use default voicemail number slider to the left, then touch the new voicemail number field. Use the on-screen keypad to enter a new voicemail number, and touch anywhere outside the field to save the custom number. 1. 2. 3. 102 Important! This Voicemail number is configured to dial your carriers voicemail box. Please check with your carrier before changing the number. 4. 5. Touch and slide the Text reply slider to the right to reply to a call with a text message when you cant talk. Touch edit replies to enter up to four text replies. Touch to save. Touch and slide the International assist slider to the right to turn this feature On. Note: Activating this feature automatically corrects some common mistakes while dialing internationally or dialing while abroad. 6. 7. Touch and slide the SIM security slider to the right to activate SIM security. Enter your SIM PIN. Touh and drag the Long tones slider to the right to activate long tones. When activated, keypad tones will continue to sound as long as the key is press (instead of the default short tone). DRAFT FOR INTERNAL USE ONLY 2. 1. Under Settings Photos + camera This menu allows you to configure how the camera is activated, what information is saved to a photo, and whether photos are automatically uploaded to SkyDrive. From the Home screen, touch applications settings, touch pictures + camera. Touch Tap screen to take pictures and videos to the right to turn this option On. Touch Press and hold camera button to wake up the phone to turn this option On. Touch Prevent accidental camera launch when phone is locked to turn this option On. Touch Include location info in pictures I take to turn this option On. 3. 4. 5. Auto upload of pictures and videos 6. Touch SkyDrive to set pictures and videos you take to be automatically uploaded to SkyDrive. This option uses your data plan and may incur charges.
For photos, select Dont upload, Good quality (may use data plan), or Best quality (needs Wi-Fi).
For videos, select Dont upload, Good quality (may use data plan), or Best quality (needs Wi-Fi). Tip: Automatic upload to SkyDrive cannot be turned On until you have signed in to your Windows Live account. 7. 8. 9. Touch apps find apps to find and install additional apps that can automatically upload your content. When installed, they apps will be listed here. Touch an app to launch it. Touch reset camera to restore camera default settings. Touch Privacy Statement to view the statement. Changing Your Settings 103 DRAFT FOR INTERNAL USE ONLY Search The Search menu allow you to perform a better search, get suggestions from Bing, or delete search history. Under Settings From the Home screen, touch applications settings, touch search. Touch and slide the Use my location slider to the right to turn this option On. When activated, this feature uses your location to provide better local search results. Touch Send location info for Microsoft Tags to turn this option On. Touch suggestions to get ideas for apps, games, things to do, and more:
Touch Use Facebook too and follow the online prompts to configure.
Touch what suggestions will I see? for more information.
Touch Privacy Statement to read the statement.
Touch not now to turn this option Off.
Touch yes to turn this option On. 1. 2. 3. 4. 104 5. 6. 7. 8. 9. Touch the SafeSearch field and select off, moderate, or strict. Touch Allow search button from lock screen to turn this option On. Touch Get suggestions from Bing as I type to turn this option On. Touch Allow Microsoft to store and use images from vision searches to help Microsoft provide better search results. Touch delete history delete to delete all previously-typed search terms from your phone. 10. Touch Privacy Statement to view the statement. Store The Search menu allow you to perform a better search, get suggestions from Bing, or delete search history. 1. 2. Settings From the Home screen, touch applications settings, touch store. Touch PIN to configure your Personal Identification Number:
Touch and slide the Wallet PIN slider to the right to turn this
. Under option On.
Touch use Wallet PIN to protect music, app, and in-app purchases to turn this option On.
Touch Learn more about Wallet for more information. DRAFT FOR INTERNAL USE ONLY 3. Touch suggestions to get ideas for apps, games, things to do, and more:
Touch Use Facebook too and follow the online prompts to Wallet The Search menu allow you to perform a better search, get suggestions from Bing, or delete search history. configure.
Touch what suggestions will I see? for more information.
Touch Privacy Statement to read the statement.
Touch not now to turn this option Off.
Touch yes to turn this option On. Touch Store Terms of Use to read the statement. Touch Privacy Statement to read the statement. 4. 5. 6. 7. 8. 9. Under Settings From the Home screen, touch applications settings, touch Wallet. Touch and slidee the Wallet PIN slider to the right to turn this option On. A PIN will be required to use Wallet. Touch use Wallet PIN to protect music, app, and in-app purchases to turn this option On. Touch Learn more about Wallet for more information.
Touch use Wallet PIN to protect music, app, and in-app purchases to turn this option On.
Touch Learn more about Wallet for more information. Changing Your Settings 105 DRAFT FOR INTERNAL USE ONLY Section 9: Connections This section describes the various connections your phone can make including accessing the Internet with your Browser, Wi-Fi, Bluetooth, and Connecting your PC. Internet Explorer Your phone is equipped with Internet Exploreryour access to the mobile web. This section explains how to navigate and introduces you to the basic features. Accessing Internet Explorer To access the Internet Explorer browser:
At the Home screen, touch Internet Explorer
. Navigating with the Browser 1. 2. To select an item, touch an entry or link. To scroll through a website, sweep the screen with your finger in an up or down motion. 3. Sweep the screen left to right to move laterally across a web page. 4. 5. 106 To access internet options, touch information, refer to Browser Options on page 109. To return to the previous page, touch
. For more
. DRAFT FOR INTERNAL USE ONLY Zooming In and Out on the Browser Sweep two fingers outwards at the same time to zoom in or sweep two fingers together to zoom out. See the diagram below. Search the Internet To perform an internet search using keywords, follow these steps:
1. 2. From the homepage, touch The Bing search screen displays. Touch the Bing search box located at the top of the browser. 3. Use the on-screen keypad to enter one or more search words. Additional words and phrases display as you type, which you can touch to select. To initiate the search, touch 4. 5. A list of search results displays under the categories web,
. local, media,and shopping. Touch an entry in the list to view the website. Touch to return to the search list. 6. 7. Zoom In Zoom Out Enter a URL You can access a website quickly by entering the URL. Websites are optimized for viewing on your phone. To enter a URL and go to a particular website, follow these steps:
1. 2. Touch the URL field at the bottom of the screen. Enter the URL using the on-screen keypad and touch The website displays. Connections 107 DRAFT FOR INTERNAL USE ONLY Editing Favorites 1. From any webpage, touch and hold the favorite you want to edit. 2. On the drop-down list box, touch edit. 3. Use the on-screen keypad to edit the Name or the Web favorites, then touch address of the favorite. Touch done
. 4. Deleting Favorites 1. 2. From any webpage, touch and hold the favorite you want to delete. Touch delete. favorites, then touch Favorites While navigating a website, you can make it a Favorite site to quickly and easily access it at a future time. The URLs (website addresses) of the Favorite sites are displayed in the Favorites page. From the Favorites page you can also view your browsing history. 1. 2. From the Home webpage, touch The favorites page displays. favorites. The following options are displayed:
List of favorite websites: These are web sites that you have added as favorites.
Windows Phone Tips: Displays tips that may help you to use your phone. 3. Touch an option or a favorite to view the webpage. Adding Favorites From any webpage, touch 1. 2. Use the on-screen keypad to enter the Name and the Web add to favorites. address of the Favorite. Touch done
. 3. 108 DRAFT FOR INTERNAL USE ONLY Recent Browsing History The Recent page provides you with a list of the most recently visited websites. These entries can be used to return to previously unmarked web pages. From any webpage, touch The recent page displays a list of your most recently visited websites. The Name and Web address of each website is displayed. recent. 1. 2. 3. 4. Touch any entry to display the webpage. To delete a single entry, touch and hold it, then touch delete. Touch delete to delete the entire recent list. Browser Options 1. From any webpage, touch options:
tabs: Displays tabs, which are links to websites. Touch a tab to to access the following display the webpage. Touch new address to create a new tab. To delete a tab, touch and enter a webpage on the tab.
recent: Displays a list of your most recently visited websites.
favorites: Displays your favorites page.
add to favorites: Add a new favorite website.
share page: Allows you to share the page using Tap + Send, Messaging, an email or other account.
pin to start: Allows you to place a webpage shortcut on your Home screen for easy access.
find on page: Allows you to search for text within the current webpage.
settings: Allows you to configure the Internet Explorer Settings on your phone. For more information, refer to Internet Explorer Settings on page 110. Connections 109 DRAFT FOR INTERNAL USE ONLY Internet Explorer Settings From this menu you can configure your internet settings to allow cookies on the device, allow Bing to suggest web addresses, and set whether you want the browser to display as a mobile device or as a desktop. You can also delete all browsing history. Cookies are typically placed on your device when you browse and contain both site information as well as personal information
(such as a username and password), which can pose a security risk if not properly managed. If activated, the Bing search engine automatically suggests web addresses when you perform an internet search. Under Settings From the Home screen, touch applications settings, touch Internet Explorer. Touch the Website preference field and choose either Mobile version or Desktop version. Touch the Use address bar button for field and choose either favorites, stop/refresh, or tabs. 1. 2. 3. 110 Advanced Browser Settings 1. 2. 3. 4. 5. 6. 7. 8. 9. Under Settings From the Home screen, touch applications settings, touch Internet Explorer. Touch advanced settings for addtional options. Touch and slide the Allow access to my location slider to the right to turn the option On. Touch Get suggestions from Bing as I type to turn this option On. Touch Reduce data use by sending URLs to the Data Sense service to turn this option On. Touch Send browsing history to Microsoft to help improve Bing services to turn this option On. Touch Use SmartScreen Filter to help product against unsafe websites to turn this feature On. Touch Send a Do Not Track request to websites you visit to turn this option On. Touch the Cookies from websites and apps field and select accept all, block some, or block all. DRAFT FOR INTERNAL USE ONLY 10. Touch the Open links from other apps in field and select a new tab or the current tab. 11. Touch Allow sites to store files on my phone to turn this option On. 12. Touch manage store to display websites that store files on your phone. To free up storage space, touch a site to delete its files. 13. Touch Learn about these settings for more information. Deleting Browser History 1. 2. 3. Under Settings From the Home screen, touch applications settings, touch Internet Explorer. Touch delete history to delete all temporary files, history, cookies, and saved passwords. All temporary files, browsing history, cookies, and saved passwords are deleted from the phone. Touch Privacy Statement to view the statement. Wi-Fi About Wi-Fi Wi-Fi (short for wireless fidelity) is a term used for certain types of Wireless Local Area Networks (WLAN). These device types use an 802.11 wireless specification to transmit and receive wireless data. Wi-Fi communication requires access to an existing and accessible Wireless Access Point (WAP). These WAPs can either be Open (unsecured) as within most Hot Spots, or Secured
(requiring knowledge of the Router name and password). Turning Wi-Fi On By default, your devices Wi-Fi feature is turned on. Turning Wi-Fi on makes your device able to discover and connect to compatible in-range WAPs. 1. 2. 3. 4. Under Settings From the Home screen, touch system settings, touch Wi-Fi. Touch and slide the Wi-Fi networking slider to the right to turn Wi-Fi On. The device scans for available, in-range wireless networks and displays them under Wi-Fi networks on the same screen. Press to return to the Home screen. Connections 111 DRAFT FOR INTERNAL USE ONLY Connect To a Wi-Fi Network 1. From the Home screen, touch system settings, touch Wi-Fi. Settings
. Under discover nearby Wi-Fi to turn this option On.
Touch Send information about Wi-Fi connections to help
Touch Keep Wi-Fi on when the screen times out to turn this 2. Make sure Wi-Fi has been turned on. The network names option On. Turning Wi-Fi Off 1. 2. Settings From the Home screen, touch system settings, touch Wi-Fi. Touch and slide the Wi-Fi networking slider to the left to turn Wi-Fi Off. Under Note: Use of wireless data connections such as Wi-Fi and Bluetooth can cause an added drain to your battery and reduce your use times. and security settings (open or secure) of detected Wi-Fi networks are displayed in the Wi-Fi networks section. Touch the network to which you want to connect. 3. Note: When you select an open network, you are automatically connected to the network. 4. 5. Enter a wireless password, if necessary. If the connection is successful, connected appears under the Wi-Fi network name. Touch advanced to display Known networks and set additional options:
Touch add to add a new network name. Touch select touch each network you want to delete, then touch delete delete the selected networks.
, to
Touch Notifiy me when new networks are found to turn this option On.
Touch Automatically connect to Wi-Fi hotspots to turn this option On. 112 DRAFT FOR INTERNAL USE ONLY Wi-Fi Status Indicators The following icons show your Wi-Fi connection status at a glance:
Displays when Wi-Fi is connected, active, and communicating with a Wireless Access Point (WAP). Displays when Wi-Fi is active but there is a communication issue with the target Wireless Access Point (WAP) or it is not connected to a WAP. Bluetooth About Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless devices. The Bluetooth communication range is usually up to approximately 30 feet. Turning Bluetooth On and Off To turn Bluetooth on:
1. 2. 3. 4. Under Settings From the Home screen, touch system settings, touch Bluetooth. Touch and slide the Status slider to the right to turn Bluetooth On. When you turn Bluetooth on, your device is discoverable and it immediately scans for Bluetooth devices. Touch and slide the Status slider to the left to turn Bluetooth Off. Press to return to the Home screen. Connections 113 DRAFT FOR INTERNAL USE ONLY 5. The external device then has to also accept the connection and enter your devices PIN code. Once successfully connected to an external device, appears at the top of your screen and connected appears under the device name. Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different. Note: Connecting between two Bluetooth devices is a one-time process. Once a connection has been created, the devices continue to recognize their partnership and exchange information without having to re-enter a passcode. icon displays at the top of your screen when Bluetooth Bluetooth Status Indicator The is active and your phone is connected with a Bluetooth device. Connecting Bluetooth Devices The Bluetooth connecting process allows you to establish trusted connections between your device and another Bluetooth device. When you connect devices, they share a passkey, allowing for fast, secure connections while bypassing the discovery and authentication process. To connect your device with another Bluetooth device:
Settings
. Under 1. From the Home screen, touch system settings, touch Bluetooth. Touch and slide the Status slider to the right to turn Bluetooth On. When you turn Bluetooth on, your device is discoverable and it immediately scans for Bluetooth devices. Your device displays a list of discovered, in-range Bluetooth devices. Touch a device from the list to initiate connecting. Enter the passkey or PIN code, if needed, and touch ok. 2. 3. 4. 114 DRAFT FOR INTERNAL USE ONLY Disconnecting Bluetooth Devices Disconnecting a connected device breaks the connection between the device and your phone, but retains the knowledge of the connection. At a later point when you want to reconnect the device, there is no need to set up the connection information again. 1. 2. 3. 4. Verify your Bluetooth is active. From the Bluetooth settings page, touch the previously connected device. The status changes to not connected. Touch the device name again to reconnect. To delete the device name from your list of Bluetooth devices, touch and hold the device name until delete displays. Touch delete to remove the device from your list. Note: Disconnections are manually done but often occur automatically if the connected device goes out of range of your phone or it is powered off. PC Connections There are several ways available to transfer music, videos, photos, and other files between your phone and PC, such as using the cloud (Internet storage such as SkyDrive), using a USB cable, using a Windows phone app, etc. From the Home screen, touch Music + Videos 1. 2. Sweep left across the screen to view the new menu. 3. 4. Touch Connect to your computer to add stuff. There are several ways available to transfer music and videos between your phone and computer, such as using the cloud, using a USB cable, using a Windows phone app, etc. Select the appropriate set up for your phone, and follow the online instructions to install and use the file transfer software of your choice. Connections 115 DRAFT FOR INTERNAL USE ONLY Tip:
Important!
Location of Internal GPS Antenna
(Back view of phone) Alarms The Alarms application allows you to access and set alarms. Setting a New Alarm 1. From the Home screen, touch Alarms add
. 2. 3. 4. 5. 6. Touch the Time field then use your finger to sweep the hour and minute fields to set the time you want for the alarm. Touch done Touch the Repeats field if you want the alarm to sound on multiple days instead of only once. Touch the days that you want the alarm to sound, then touch done Touch the Sound field and touch the sound title you want. symbol next You can hear a sample by touching the to the sound name. Touch the Name field and use the keypad to enter a name for this alarm. Touch save to save the alarm. Turning Off an Alarm To turn off an alarm when it sounds:
Touch dismiss on your display to stop the alarm. or Touch snooze to temporarily stop the alarm. Changing an Alarm To make changes to an existing alarm:
Alarms. 1. 2. 3. From the Home screen, touch Touch the alarm you want to change. Touch and change fields. For more information, refer to Setting a New Alarm on page 117. Touch save Deleting an Alarm To delete an alarm:
to save the updated alarm. 4. 1. 2. 3. From the Home screen, touch Touch the alarm you want to delete. Touch delete to delete the alarm. Alarms. Applications 117 DRAFT FOR INTERNAL USE ONLY Calculator The Calculator application provides basic arithmetic functions:
addition, subtraction, multiplication, and division. You can also store numbers in memory. 1. 2. 3. 4. 5. Calculator From the Home screen, touch Enter the first number using the numeric keys. Enter the operation for your calculation by touching the corresponding on-screen arithmetic function key. Enter the second number. To view the result, touch equals (=). Note: In Portrait Mode, the Calculator application provides basic functions. To perform more complicated calculations, rotate the phone to Landscape Mode. A scientific calculator displays. 118 Calendar With the Calendar feature, you can consult the calendar by day or month. You can also create appointments and have them displayed on your agenda. To access the Calendar:
1. From the Home screen, touch The day screen displays. Calendar
. 2. Sweep your screen to the left to display the agenda view, which displays all of your appointments. 3. Sweep your screen to the left again to display the to-do 4. view. Touch one of the following options on the day or agenda views:
today: Displays the current month and day. new: Touch the new icon to create a new appointment for your calendar. month: Touch the month icon to display the month view. DRAFT FOR INTERNAL USE ONLY Appointments The agenda screen displays all events that you have added for all dates in the order that they appear. Create a New Appointment To create a new appointment:
1. 2. 3. 4. Calendar to create a new appointment. From the Home screen, touch Touch Enter the appointment information: Subject, Location, When (date, time) How long, Reminder, Occurs, Status, Attendees (add someone), Private, and Notes. Touch save
. Edit an Appointment To edit an appointment:
Delete an Appointment To delete an appointment:
1. From the agenda screen, touch any appointment to display the Appointment details screen. Touch delete to delete an appointment. 2. 3. At the Delete appointment prompt, touch delete. To-Dos The to-do screen displays all to-do entries that you have added for all dates in the order that they appear. Create a New To-Do To create a new to-do:
1. From the Home screen, touch Calendar to-do. 1. 2. 3. 4. From the agenda screen, touch any appointment to display the Appointment details screen. Touch edit Touch the field(s) you want to change. Touch save
. The EDIT APPOINTMENT screen displays. when you are finished. 2. 3. 4. to create a new to-do. Touch Enter the to-do information: Subject, Account, Reminder, Due date, Priority, and Notes. Touch save
. Applications 119 DRAFT FOR INTERNAL USE ONLY Calendar Settings To set calendar settings:
1. From the Home screen, touch Calendar Settings
. 2. 3. 4. Touch any account to display their calendar. Touch theme color to select the calendar color. Touch Show to-dos on the calendar to turn this option On. Camera Use your 5 megapixel camera feature to produce photos in a JPEG format. Your phone also functions as a Camcorder to take videos. For more information, refer to Camera on page 60. Edit a To-Do To edit a to-do entry:
1. 2. 3. 4. From the to-do screen, touch any to-do entry to display the To-Do details screen. Touch edit The EDIT TO-DO screen displays. Touch the field you want to change. Touch save
. Deleting To-Dos To delete to-do entries:
1. 2. 3. From the to-do screen, touch select Touch the to-do entrie(s) you want to delete. Touch delete
. to delete the selected to-do entries. Sorting To-Dos To sort to-do entries:
1. 2. 3. From the to-do screen, touch options Touch sort by priority to sort to-dos based on priority. Touch show completed to only show completed to-dos. 120 DRAFT FOR INTERNAL USE ONLY Data Sense This app finds more efficient ways to use cellular data (such as only downloading certain data while connected to Wi-Fi) and displays your usage. 1. 2. From the Home screen, touch View the overview menu to see your data plans allowance remaining, and the days left on your data plan before it resets. Data Sense
. Games You can shop for new games, install games you buy on your phone, and play them with the Games feature. Accessing Games To access the Games feature:
1. From the Home screen, touch Games or From the Home screen, touch
. Games
. Note: This usages is measured by your phone. Your carriers data 2. Sweep your screen to the right or left to view the following usage measurement may differ. 3. 4. 5. View the usage menu to see total data usage (both cellular and Wi-Fi), and the amount of data usage each app has used. Touch options Wi-Fi hotspots. Touch information, refer to Data sense on page 97. to configure Data Sense settings. For more map nearby Wi-Fi to discover nearby menus:
collection: Allows you to get more games. Any games you have acquired and installed are also listed.
Xbox: Allows you to Join Xbox Live to play with friends and displays your Xbox Live player ID. You can also use Xbox Smartglass, and access the Games Store.
requests: Once you have joined Xbox Live, this screen displays any game invitations or turn notifications. It also allows you to play a game and invite others to play it with you.
spotlight: Displays links to Xbox LIVE websites once you have joined Xbox LIVE. Applications 121 DRAFT FOR INTERNAL USE ONLY Getting More Games To buy more games and install them on your phone:
1. From the Home screen, touch Games collection get more games to go to the Games Store. 4. 3. 2. Sweep your screen to the right or left to view more game categories. The choices are: new, spotlight, and genres. An icon, the games name, a description, and the price displays for each game. Touch the game to see an expanded description, screenshots, and reviews. Touch try for a free trial, buy to purchase the game, install, if the game is free, or share to send someone a message or email containing a link to the game. The Confirm purchase screen displays. The purchase is charged to your mobile phone account or you can touch Change payment method. Touch buy or install to continue or cancel to stop. Touch to exit. 5. 6. The new game is added to your collection screen. 122 Joining and Accessing Xbox LIVE To access Xbox LIVE, you need a set up a free Xbox account and get a player ID. 1. 2. 3. 4. Xbox LIVE. From the Home screen, touch Games Touch join Xbox LIVE or sign in. The Windows Live ID required screen displays. Touch sign in. The Sign In With a Windows Live ID screen displays. Touch sign in, if you have a Windows Live ID, and enter your Windows Live ID and Password. Touch sign in. or Touch create one and follow the instructions to create an ID and password. After joining Xbox LIVE, your player ID displays on the Xbox LIVE screen. To set your profile:
Touch your profile (or Player ID)and follow the on-screen instructions. Some options require Xbox Extras, a free software download. Follow the onscreen prompts to install it. DRAFT FOR INTERNAL USE ONLY After joining Xbox LIVE, the requests screen displays with game information such as game invitations and turn notifications. It also allows you to play a game and invite others to play it with you. To check invitations or play a game:
Touch the desired activity on the requests screen. Help + Tips Get help any time. Information for getting around on your phone and making it yours is just a touch away. 1. From the Home screen, touch The Help and how-to screen displays, Help + Tips
. 2. Sweep up or down through the topics and touch a topic to display subtopics. Touch a subtopic to display the indicated information. 3. Internet Explorer Your phone is equipped with Internet Exploreryour access to the mobile web. This section explains how to navigate and introduces you to the basic features. To access the Internet Explorer browser:
At the Home screen, touch Internet Explorer
. For more information, refer to Internet Explorer on page 106. Live Wallpaper Live Wallpaper can change your lock screen background periodically to 12 photos of your choice. 1. At the Home screen, touch Live Wallpaper 2. To allow Live Wallpaper to modify your lock screen, touch yes. Touch choose picture and select (by touching) up to 12 photos from your photo collection. You can also take new photos by touching camera Touch done Touch each thumbnail to crop the photo, if desired. Touch to save. 3. 4. 5. 6. to save the cropped photo. Touch remove pictures and select (by touching) each thumbnail to remove. Or touch SELECT ALL. Touch done to remove selected photos. Applications 123 DRAFT FOR INTERNAL USE ONLY Local Scout Use Local Scout to find cool restaurants, sights, and shops. Then buy tickets or make reservations on the spot. 1. 2. From the Home screen, touch Local Scout
. The Allow maps to access and use your location? screen displays. Touch allow to continue or cancel to stop. Touch Privacy Statement to view the statement. The Local Scout main screen displays. 3. Sweep your screen to the right or left to view more menus. The choices are: eat + drink, see + do, shop, and for you. 4. Sweep up or down each list and touch an entry to view details about the item. 5. Sweep up or down each list of details and touch a detail item. Possible items are:
address: The street and street number, city, state, and ZIP code. Touch address to show the location on a map.
drive: Get directions to the location.
phone: The sites phone number. Touch phone to call the displayed number.
neighborhood: The name of the neighborhood, if known, in which the site is located.
hours: The times of day or night that an establishment is open.
category: The type of food, type of attraction, type of shop, and so on.
website: The website address of the establishment. Touch the link to launch the browser and view the website. 124 DRAFT FOR INTERNAL USE ONLY Maps Depending on your location, you can use Maps to view basic, custom, and satellite maps. The Maps application also allows you to obtain, with your wireless device, navigation instructions to destinations throughout most of the United States and certain international destinations. Once you find a destination, you can view nearby businesses and places of interest, including locations, contact information, and driving directions. Important! Before using Maps, you must have an active data (3G) connection. The Maps application does not cover every country or city. Enabling Use My Location Before you use Maps to find your location, you must enable Use my location. To enable the location source:
From the Home screen, touch Maps
. If the Allow Maps to access and use your location?
screen displays, touch allow. A map displays with your location in the center. or From the Home screen, touch 1. Options settings. or From the Home screen, touch applications maps. The maps settings screen displays. Maps Settings 2. Use your finger to slide the Use my location slider to the right. On displays. Touch to exit. 3. Applications 125 DRAFT FOR INTERNAL USE ONLY Navigating the Map Zooming Double-tap on the screen to zoom in. Use two fingers, such as your index finger and thumb, to zoom out by making an inward pinch motion on the screen. To zoom in, make an outward motion by sweeping your fingers out. Scrolling Touch and slide on the screen to reposition the map in the display. Touch Touch on the map to display information about the location. For and a pop-up that example, your location is indicated by a displays your approximate address. Delete History You can also delete any previous map searches, pins, and image data from your phone from the maps settings screen:
1. 2. From the maps Setting screen, touch the delete history field. Touch delete. Map Options At the bottom of the screen, the following controls are available:
scout: Launches Local Scout. For more information, refer to Local Scout on page 124. directions: Use the keypad to enter an end location then touch me: Your location displays on the map indicated by a dot. to display the directions. search: Allows you to search for a place of interest. directions list: Displays the details of the last directions request. search results: Displays after a search has been performed. If more than one result is listed, reference numbers display, which are also displayed on the map. hide nearby Wi-Fi: Hides markers of nearby hotspots, if displayed. clear map: After viewing or following directions, this option resets the map. 126 DRAFT FOR INTERNAL USE ONLY show traffic: Displays real-time traffic conditions so you can plan the fastest route. hide traffic turns this option off. favorite places: Displays your favorite places. hide favorites / show favorites: Use this option to hide or show your favorite locations on the map. aerial view on: Allows you to see your map as a satellite image. settings: Displays map settings. For more information, refer to Maps on page 98. Nearby Places of Interest After you ask for directions or search for a location:
1. 2. 3. Touch My location (start) or the destination location (end) on the directions list, or the search location on a search results map. The about screen displays, which lists the address, directions from your location, the phone number, the neighborhood, and the category. Touch pin home page. Touch share message or an email. Touch add to pin a shortcut to the location to the to send the location information in a to add the location as a favorite. 4. 5. Sweep your screen to display the reviews and apps suggest changes to screens. Touch options suggest changes to the location information. Applications 127 DRAFT FOR INTERNAL USE ONLY Messaging The Messaging feature allows you to send online messages, text messages, and multimedia messages to other phones and email addresses. From the Home screen, touch Messaging
. or Touch Messaging
. For more information, refer to Creating and Sending Text Messages on page 67. MiniDiary The Mini Diary app enables you to create a diary containing your daily activities, attach pictures and share diary entries on Facebook, Photobucket, and Picasa. From the Home screen, touch 1. 2. Sweep your screen to the right or left to view more menus. Recent displays recently added entries, search for entries, and add new entries. Date lists entries by date. Location lists entries by location (if available). Options let you add photos, voice memos, drawings, and adjust settings. MiniDiary
. 128 Adding a New Diary Entry 3. 1. 2. to add a Touch New to create a diary entry. Touch Tap to add photo or touch photo photo from your photo albums, or take a new photo with the camera. Touch Location location. Touch Tap to add text to type an entry. to add a voice memo. Touch voice Touch drawing Touch options MiniDiary Settings to add a quick drawing. to save this entry. to touch the Map to add your 4. 5. 6. 7. 1. Sweep your screen to the right or left to view the Options 2. 3. menu. Touch Settings. There are three menus: general, accounts, and about. The general menu displays MiniDiary options. The accounts menu allows you to configure Facebook, Photobucket, and Picasa for use with MiniDiary. The about menu display the current software version and information. Touch New diary location information is updated automatically to turn this feature On. DRAFT FOR INTERNAL USE ONLY New diary weather information is updated automatically Use my location 4. 5. Note:
Privacy Statement Microsoft Privacy Statement Samsung 6. 7. 8. Require a password to enter MiniDiary Back up on SkyDrive Restore from SkyDrive Note:
My Mobile Now Allow Now to use your location?
Samsung Privacy statement Microsoft Privacy statement OK Cancel 5. 6. 7. In the Temperature Unit field, choose your temperature display preference by touching C (Centigrade) or F
(Fahrenheit). In the System of Measurement field, choose your preference for displaying measurements by touching English or Metric. Touch
. Viewing Weather Conditions The weather screen displays current weather conditions for the cities you have added. The weather forecast for the next six days
(sunny, partly cloudy, cloudy, and high and low temperatures) is displayed on the weather screen for your primary city. 1. 2. 3. To refresh the weather, touch Touch the name of a city on the weather screen for more information about current weather conditions. Touch hourly radar-type view of the area. for an hourly forecast or map for a Select Cities for Weather Reporting
. cities. Touch Touch Add a city Type a city name using the keypad, touch touch the correct city. or Touch current city located. Touch the city to select it. to display the city where you are
, and then or Touch select list through the list of cities and select one. Touch Add a city again, if you want to enter another city. to display a list of cities. Scroll Changing Weather Settings general. Touch Touch Auto refresh when application starts to automatically refresh weather information when the application starts. Touch Use my location to use your current location for weather information. Touch Auto Location to automatically display the weather for the city in which you are located. 1. 2. 3. 4. 1. 2. 3. 4. 130 DRAFT FOR INTERNAL USE ONLY Accessing the News Screen 7. 1. Sweep your screen to the left. The news screen displays. 2. 3. 4. To refresh the news, touch
. To edit the news category, touch Touch
. Accessing the Stocks Screen 1. Sweep your screen to the left. The stocks screen displays. 2. 3. Add a stock and Type a company name or stock and then touch the To edit the stocks settings, touch Touch symbol using the keypad. Touch correct stock to add it to your stocks. 4. Sweep your screen to the left to display the indices screen. Add an index and Type an index name or symbol 5. and then touch the correct Touch using the keypad. Touch index to add it to your indices. 6. Sweep your screen to the left to display the general screen. Touch Auto refresh when application starts to refresh your stocks information each time you start the Now application. In the Display stocks by field, choose Stock name or Stock symbol. Touch To refresh your stock listings, touch
. 8. 9. Accessing Now Applications and Settings 1. Sweep your screen to the left. The currency, top tweets, 2. 3. and settings screen displays. Touch currency to display the following screens:
rate: Displays a base currency and the exchange rate for other currencies
converter: Helps you calculate the amount of one currency based on another currency. Touch top tweets to view top tweets from twitter. Sweep your screen to view top tweets from various countries. Touch refresh add or remove countries. to refresh list. Touch settings to Applications 131 DRAFT FOR INTERNAL USE ONLY 4. Touch settings
sections: Check the up to three items that you want to display on to display the following screens:
the Now front page.
live tile: Allows you to add the weather to your primary Now Home screen tile. You can also add secondary tiles for news and top tweets to your Home screen.
about: Displays Now information such as software version and Open source announcement. Office With Office, you can view, edit, and create Excel spreadsheets and Word documents, view and edit PowerPoint presentations, create notes, or search for and share document files with others. To access Office, follow these steps:
From the Home screen, touch 1. 2. Sweep your screen to the left to display the recent screen. Office
.
Touch the Word Explore Sample document to view general information about Word, which lets you view, edit, and create Microsoft Word documents on your phone.
Touch the PowerPoint Sample document to view general information about PowerPoint, which lets you view and edit Microsoft PowerPoint presentations on your phone. 132
Touch the Excel Sample document to view general information about Excel, which lets you view, edit, and create Microsoft Excel spreadsheets on your phone. 3. Sweep your screen to the left to display the places screen.
Phone: Displays the office documents saved on your phone. Touch Search to search for a term in the list of documents.
email: Displays documents opened from your email accounts. Touch Search to search for a term in the list of documents.
SkyDrive: Windows Live SkyDrive provides free storage so you can store your documents online. SkyDrive is available if you have set up a Windows Live email account. For more information about SkyDrive, go to http://explore.live.com/ and click on SkyDrive.
Office 365: Touch set up to set up your Office 365 account on your phone to access your Office documents, email, calendar, and contacts. For more information, go to http://www.microsoft.com. 4. to search for a term in the all documents, SkyDrive Touch documents, phone documents, email documents, or SharePoint documents. DRAFT FOR INTERNAL USE ONLY Adding a Document or Note To add a note or an office document:
1. 2. Touch new Follow the on-screen instructions to add an office document. Templates are also available for Word and Excel documents. OneNote You can stay organized using text, pictures, or audio notes. Create new notebooks, or review and edit shared OneNote notebooks using SkyDrive. To access OneNote, follow these steps:
OneNote
. to create a new note. 1. 2. 3. 4. From the Home screen, touch Touch new Touch search Touch options select pages of notes. to search for notes. to sync notes, view sync status, or People You can manage your daily contacts by storing their name, number, email, and other information in your phone using the People feature. For more information, refer to Your People Hub on page 42. Phone The Phone application allows you to make or answer a call. It also includes the features and functionality associated with making or answering a call. For more information, refer to Call Functions on page 36. Photo Editor Photo Editor is the ultimate photo editor for Windows Phone, combining an easy interface and professional grade tools and effects. For more information, refer to Photo Editor on page 65. Photos The Photos application is where you view photos and play back videos. For photos, you can also set photos as wallpaper and share as a picture message. For more information, refer to Photos on page 56. Applications 133 DRAFT FOR INTERNAL USE ONLY 2. 1. To access Store and download applications, games, and music:
. The main Store From the Home screen, touch Store screen displays. Touch Samsung Zone, apps, games, music, or podcasts. or Sweep your screen to the right or left to view featured applications, games, and music. Touch an item to display more information Voicemail All unanswered calls to your phone are sent to voicemail, even if your phone is turned off, so youll want to set up your voicemail and personal greeting as soon as you activate your phone. For more information, refer to Setting Up Your Voice Mail on page 11. Settings This application navigates to the system and applications settings for your phone. It includes such settings as: sound, Wi-Fi, Bluetooth, accounts, display, security, memory, and any extra settings associated with your phone. For more information, refer to Changing Your Settings on page 82. Store Store provides access to downloadable applications, music, and games to install on your phone. Store also allows you to provide feedback and comments about an application or flag an application that might be incompatible with your phone. Setting Up a Microsoft Account Before using Store, you must set up a Microsoft account. For more information, refer to Using the Start-up Wizard on page 9. Downloading Applications, Games, and Music The type of content determines where it appears on your phone. Music, videos, and podcasts appear in Music + Videos, games appear in Games, and applications appear in the Applications list. 134 DRAFT FOR INTERNAL USE ONLY Wallet The Wallet app stores credit or debit cards, Microft gift cards, PayPal account information, and other payment options, giving you quick and easy access when purchasing online or in stores. To access the Wallet feature:
1. 2. 3. 4. to enter card information. From the Home screen, touch Wallet Touch add Touch search Touch options and to learn more about using Wallet. to search for card information. to refresh data, view settings + pin, 5. Sweep the screen left to view deals and other money saving opportunities. Applications 135 DRAFT FOR INTERNAL USE ONLY Section 11: Health and Safety Information This section outlines the safety precautions associated with using your phone. The terms mobile device or cell phone are used in this section to refer to your phone. Read this information before using your mobile device. Exposure to Radio Frequency (RF) Signals The U.S. Food and Drug Administration (FDA) has published information for consumers relating to Radio Frequency (RF) exposure from wireless phones. The FDA publication includes the following information:
Do cell phones pose a health hazard?
Many people are concerned that cell phone radiation will cause cancer or other serious health hazards. The weight of scientific evidence has not linked cell phones with any health problems. Cell phones emit low levels of Radio Frequency (RF) energy. Over the past 15 years, scientists have conducted hundreds of studies looking at the biological effects of the radio frequency energy emitted by cell phones. While some researchers have reported biological changes associated with RF energy, these studies have failed to be replicated. The majority of studies published have failed to show an association between exposure to radio frequency from a cell phone and health problems. 136 The low levels of RF cell phones emit while in use are in the microwave frequency range. They also emit RF at substantially reduced time intervals when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. The biological effects of radio frequency energy should not be confused with the effects from other types of electromagnetic energy. Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can ionize biological tissues. Ionization is a process where electrons are stripped away from their normal locations in atoms and molecules. It can permanently damage biological tissues including DNA, the genetic material. The energy levels associated with radio frequency energy, including both radio waves and microwaves, are not great enough to cause ionization of atoms and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other types of non-ionizing radiation include visible light, infrared radiation
(heat), and other forms of electromagnetic radiation with relatively low frequencies. DRAFT FOR INTERNAL USE ONLY While RF energy does not ionize particles, large amounts can increase body temperatures and cause tissue damage. Two areas of the body, the eyes and the testes, are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat. Research Results to Date: Is there a connection between RF and certain health problems?
The results of most studies conducted to date say no. In addition, attempts to replicate and confirm the few studies that have shown a connection have failed. The scientific community at large therefore believes that the weight of scientific evidence does not show an association between exposure to Radio Frequency (RF) from cell phones and adverse health outcomes. Still the scientific community has supported additional research to address gaps in knowledge. Some of these studies are described below. Interphone Study Interphone is a large international study designed to determine whether cell phones increase the risk of head and neck cancer. A report published in the International Journal of Epidemiology
(June, 2010) compared cell phone usage for more than 5,000 people with brain tumors (glioma and meningioma) and a similar number of healthy controls. Results of this study did NOT show that cell phones caused brain cancer. In this study, most people had no increased risk of brain cancer from using cell phones. For people with the heaviest use of cell phones (an average of more than hour per day, every day, for over 10 years) the study suggested a slight increase in brain cancer. However, the authors determined that biases and errors prevented any conclusions being drawn from this data. Additional information about Interphone can be found at http://www.iarc.fr/en/media-centre/pr/2010/pdfs/pr200_E.pdf. Interphone is the largest cell phone study to date, but it did not answer all questions about cell phone safety. Additional research is being conducted around the world, and the FDA continues to monitor developments in this field. International Cohort Study on Mobile Phone Users (COSMOS) The COSMOS study aims to conduct long-term health monitoring of a large group of people to determine if there are any health issues linked to long-term exposure to radio frequency energy from cell phone use. The COSMOS study will follow approximately 300,000 adult cell phone users in Europe for 20 to 30 years. Additional information about the COSMOS study can be found at http://www.ukcosmos.org/index.html. Health and Safety Information 137 DRAFT FOR INTERNAL USE ONLY Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and Adolescence (MOBI-KIDS) MOBI-KIDS is an international study investigating the relationship between exposure to radio frequency energy from communication technologies including cell phones and brain cancer in young people. This is an international multi-center study involving 14 European and non-European countries. Additional information about MOBI-KIDS can be found at http://www.creal.cat/programes-recerca/en_projectes-creal/
view.php?ID=39. Surveillance, Epidemiology, and End Results (SEER) Program of the National Cancer Institute The National Cancer Institute (NCI) actively follows cancer statistics in the United States to detect any change in rates of new cases for brain cancer. If cell phones play a role in risk for brain cancer, rates should go up, because heavy cell phone use has been common for quite some time in the U.S. Between 1987 and 2005, the overall age-adjusted incidence of brain cancer did not increase. Additional information about SEER can be found at http://seer.cancer.gov/. Cell Phone Industry Actions Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the cell phone industry to take a number of steps, including the following:
138
Support-needed research on possible biological effects of RF for the type of signal emitted by cell phones;
Design cell phones in a way that minimizes any RF exposure to the user; and
Cooperate in providing users of cell phones with the current information on cell phone use and human health concerns. The FDA also is working with voluntary standard-setting bodies such as the Institute of Electrical and Electronics Engineers
(IEEE), the International Commission on Non-Ionizing Radiation Protection (ICNIRP), and others to assure that safety standards continue to adequately protect the public. Reducing Exposure: Hands-Free Kits and Other Accessories Steps to Reduce Exposure to Radio Frequency Energy If there is a risk from being exposed to radio frequency energy
(RF) from cell phones - and at this point we do not know that there is - it is probably very small. But, if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your RF exposure. Reduce the amount of time spent using your cell phone;
Use speaker mode or a headset to place more distance between your head and the cell phone. DRAFT FOR INTERNAL USE ONLY Hands-Free Kits Hands-free kits may include audio or Bluetooth headsets and various types of body-worn accessories such as belt-clips and holsters. Combinations of these can be used to reduce RF energy absorption from cell phones. Headsets can substantially reduce exposure because the phone is held away from the head in the user's hand or in approved body-worn accessories. Cell phones marketed in the U.S. are required to meet RF exposure compliance requirements when used against the head and against the body. Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used for convenience and comfort. They are also required by law in many states if you want to use your phone while driving. Cell Phone Accessories that Claim to Shield the Head from RF Radiation Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that accessories which claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike hands-free kits, these so-called shields may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. Children and Cell Phones The scientific evidence does not show a danger to any users of cell phones from RF exposure, including children and teenagers. The steps adults can take to reduce RF exposure apply to children and teenagers as well. Reduce the amount of time spent on the cell phone;
Use speaker mode or a headset to place more distance between the head and the cell phone. Some groups sponsored by other national governments have advised that children be discouraged from using cell phones at all. For example, The Stewart Report from the United Kingdom made such a recommendation in December 2000. In this report, a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects. Their recommendation to limit cell phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. Health and Safety Information 139 DRAFT FOR INTERNAL USE ONLY Additional information on the safety of RF exposures from various sources can be obtained from the following organizations
(updated 10/1/2010):
FCC RF Safety Program:
http://www.fcc.gov/oet/rfsafety/. Environmental Protection Agency (EPA):
http://www.epa.gov/radtown/wireless-tech.html. Occupational Safety and Health Administration (OSHA):
http://www.osha.gov/SLTC/radiofrequencyradiation/.
(Note: This web address is case sensitive.) National Institute for Occupational Safety and Health (NIOSH):
http://www.cdc.gov/niosh/. World Health Organization (WHO):
http://www.who.int/peh-emf/en/. International Commission on Non-Ionizing Radiation Protection:
http://www.icnirp.de. Health Protection Agency:
http://www.hpa.org.uk/Topics/Radiation/. US Food and Drug Administration:
http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm. 140 Specific Absorption Rate (SAR) Certification Information Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements. DRAFT FOR INTERNAL USE ONLY SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certied power level in all tested frequency bands. Although the SAR is determined at the highest certied power level, the actual SAR level of the phone while operating can be well below the maximum reported value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the phone. Before a new model phone is available for sale to the public, it must be tested and certied to the FCC that it does not exceed the SAR limit established by the FCC. Tests for each model phone are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC. For body-worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device a minimum of 1.0 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The FCC has granted an Equipment Authorization for this mobile phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. The maximum SAR values for this model phone as reported to the FCC is/are:
Head: 0.51 W/kg. Body-worn: 1.09 W/kg. SAR information on this and other model phones can be accessed online on the FCC's website through http://
transition.fcc.gov/oet/rfsafety/sar.html. To nd information that pertains to a particular model phone, this site uses the phone FCC ID number which is usually printed somewhere on the case of the phone. Sometimes it may be necessary to remove the battery pack to nd the number. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular phone. Additional SAR information can also be obtained at http://www.fcc.gov/encyclopedia/specic-absorption-rate-sar-cellular-
telephones. FCC Part 15 Information to User Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Health and Safety Information 141 DRAFT FOR INTERNAL USE ONLY Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Smart Practices While Driving On the Road - Off the Phone The primary responsibility of every driver is the safe operation of his or her vehicle. 142 Responsible drivers understand that no secondary task should be performed while driving whether it be eating, drinking, talking to passengers, or talking on a mobile phone - unless the driver has assessed the driving conditions and is confident that the secondary task will not interfere with their primary responsibility. Do not engage in any activity while driving a moving vehicle which may cause you to take your eyes off the road or become so absorbed in the activity that your ability to concentrate on the act of driving becomes impaired. Samsung is committed to promoting responsible driving and giving drivers the tools they need to understand and address distractions. Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For example, only hands-free use may be permitted in certain areas. Before answering calls, consider your circumstances. Let the call go to voicemail when driving conditions require. Remember, driving comes first, not the call!
If you consider a call necessary and appropriate, follow these tips:
Use a hands-free device;
Secure your phone within easy reach;
Place calls when you are not moving;
DRAFT FOR INTERNAL USE ONLY Plan calls when your car will be stationary;
Do not engage in stressful or emotional conversations;
Let the person with whom you are speaking know that you are driving and will suspend the call if necessary;
Do not take notes or look up phone numbers while driving;
Notice regarding legal restrictions on mounting this device in an automobile:
Laws in some states may prohibit mounting this device on or near the windshield of an automobile. In other states, the law may permit mounting this device only in specific locations in the automobile. Be sure to consult the state and local laws or ordinances where you drive before mounting this device in an automobile. Failure to comply with these restrictions could result in fines, penalties, or other damages. Never mount this device in a manner that will obstruct the driver's clear view of the street and traffic. Never use wireless data services such as text messaging, Web browsing, or e-mail while operating a vehicle. Never watch videos, such as a movie or clip, or play video games while operating a vehicle. For more information, go to http://www.ctia.org. Battery Use and Safety Important! Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of batteries and, particularly, from the continued use of damaged batteries. Do not disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery. Do not put a high degree of pressure on the battery. This can cause leakage or an internal short-circuit, resulting in overheating. Do not let the phone or battery come in contact with liquids. Liquids can get into the phone's circuits, leading to corrosion. Even when the phone appears to be dry and appears to operate normally, the circuitry could slowly corrode and pose a safety hazard. If the phone and/or battery get wet, have them checked by your service provider or contact Samsung, even if they appear to be working properly. Health and Safety Information 143 DRAFT FOR INTERNAL USE ONLY Do not place your battery in or near a heat source. Excessive heating can damage the phone or the battery and could cause the phone or the battery to explode. Do not dry a wet or damp battery with an appliance or heat source such as a microwave oven, hair dryer, iron, or radiator. Avoid leaving your phone in your car in high temperatures. Do not dispose of the phone or the battery in a fire. The phone or the battery may explode when overheated. Do not handle a damaged or leaking battery. Do not let leaking battery fluid come in contact with your eyes, skin or clothing. For safe disposal options, contact your nearest Samsung-authorized service center. Avoid dropping the cell phone. Dropping the phone or the battery, especially on a hard surface, can potentially cause damage to the phone and battery. If you suspect damage to the phone or battery, take it to a service center for inspection. Never use any charger or battery that is damaged in any way. 144 Do not allow the battery to touch metal objects. Accidental short-circuiting can occur when a metallic object (coin, key, jewelry, clip, or pen) causes a direct connection between the + and - terminals of the battery (metal strips on the battery), for example when you carry a spare battery in a pocket or bag. Short-circuiting the terminals may damage the battery or the object causing the short-circuiting. Important! Use only Samsung-approved batteries, and recharge your battery only with Samsung-approved chargers which are specifically designed for your phone. WARNING!
Use of a non-Samsung-approved battery or charger may present a risk of fire, explosion, leakage, or other hazard. Samsung's warranty does not cover damage to the phone caused by non-Samsung-approved batteries and/or chargers. Do not use incompatible cell phone batteries and chargers. Some websites and second-hand dealers not associated with reputable manufacturers and carriers, might be selling incompatible or even counterfeit batteries and chargers. Consumers should purchase manufacturer or carrier-recommended products and accessories. If unsure about whether a replacement battery or charger is compatible, contact the manufacturer of the battery or charger. DRAFT FOR INTERNAL USE ONLY Misuse or use of incompatible phones, batteries, and charging devices could result in damage to the equipment and a possible risk of fire, explosion, or leakage, leading to serious injuries, damages to your phone, or other serious hazard. Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories. Proper disposal of your mobile device and its battery is not only important for safety, it benefits the environment. Batteries must be recycled or disposed of properly. Recycling programs for your mobile device, batteries, and accessories may not be available in your area. We've made it easy for you to recycle your old Samsung mobile device by working with respected take-back companies in every state in the country. Drop It Off You can drop off your Samsung-branded mobile device and batteries for recycling at one of our numerous Samsung Recycling Direct (SM) locations. A list of these locations may be found at: http://pages.samsung.com/us/recyclingdirect/
usactivities_environment_samsungrecyclingdirect_locations.jsp. Samsung-branded devices and batteries will be accepted at these locations for no fee. Consumers may also recycle their used mobile device or batteries at many retail or carrier-provided locations where mobile devices and batteries are sold. Additional information regarding specific locations may be found at:
http://www.epa.gov/epawaste/partnerships/plugin/cellphone/
index.htm or at http://www.call2recycle.org/. Mail It In The Samsung Mobile Take-Back Program will provide Samsung customers with a free recycling mailing label. Just go to http://www.samsung.com/us/aboutsamsung/citizenship/
usactivities_environment_samsungrecyclingdirect.html?INT=STA_r ecyle_your_phone_page and follow the instructions to print out a free pre-paid postage label and then send your old mobile device or battery to the address listed, via U.S. Mail, for recycling. Dispose of unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect Or call, (877) 278-0799. Health and Safety Information 145 DRAFT FOR INTERNAL USE ONLY Follow local regulations regarding disposal of mobile devices and batteries Dispose of your mobile device and batteries in accordance with local regulations. In some areas, the disposal of these items in household or business trash may be prohibited. Help us protect the environment - recycle!
Warning! Never dispose of batteries in a fire because they may explode. UL Certified Travel Charger The Travel Charger for this phone has met applicable UL safety requirements. Please adhere to the following safety instructions per UL guidelines:
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE. IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS. DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF 146 THE PROPER CONFIGURATION FOR THE POWER OUTLET. THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION. Display / Touch-Screen Please note the following information when using your mobile device:
WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact. Do not use if screen is broken or cracked as this could cause injury to you. WARRANTY DISCLAIMER: PROPER USE OF A TOUCH-SCREEN MOBILE DEVICE If your mobile device has a touch-screen display, please note that a touch-screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch-screen may damage the tempered glass surface and void the warranty. For more information, please refer to the Standard Limited Warranty. DRAFT FOR INTERNAL USE ONLY GPS & AGPS Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP). Changes may affect the performance of location-based technology on your mobile device. Certain Samsung mobile devices can also use an Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your Location Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. The location-based information may be shared with third-parties, including your wireless service provider, applications providers, Samsung, and other third-parties providing services. Use of AGPS in Emergency Calls When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore:
Always tell the emergency responder your location to the best of your ability; and Remain on the mobile device for as long as the emergency responder instructs you. Navigation Maps, directions, and other navigation-data, including data relating to your current location, may contain inaccurate or incomplete data, and circumstances can and do change over time. In some areas, complete information may not be available. Therefore, you should always visually confirm that the navigational instructions are consistent with what you see before following them. All users should pay attention to road conditions, closures, traffic, and all other factors that may impact safe driving or walking. Always obey posted road signs. Health and Safety Information 147 DRAFT FOR INTERNAL USE ONLY Emergency Calls This mobile device, like any wireless mobile device, operates using radio signals, wireless and landline networks, as well as user-programmed functions, which cannot guarantee connection in all conditions, areas, or circumstances. Therefore, you should never rely solely on any wireless mobile device for essential communications (medical emergencies, for example). Before traveling in remote or underdeveloped areas, plan an alternate method of contacting emergency services personnel. Remember, to make or receive any calls, the mobile device must be switched on and in a service area with adequate signal strength. Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. To make an emergency call:
1. 2. If the mobile device is not on, switch it on. From the Home screen, touch displays. The dialer 3. Key in the emergency number for your present location (for example, 911 or other official emergency number). Emergency numbers vary by location. Touch call. 4. 148 If certain features are in use (call blocking, for example), you may first need to deactivate those features before you can make an emergency call. Consult your User Manual and your local cellular service provider. When making an emergency call, remember to give all the necessary information as accurately as possible. Remember that your mobile device may be the only means of communication at the scene of an accident; do not cut off the call until given permission to do so. Care and Maintenance Your mobile device is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years:
Keep your Samsung Mobile Device away from:
Liquids of any kind Keep the mobile device dry. Precipitation, humidity, and liquids contain minerals that will corrode electronic circuits. If the mobile device does get wet, do not accelerate drying with the use of an oven, microwave, or dryer, because this may damage the mobile device and could cause a fire or explosion. Do not use the mobile device with a wet hand. Doing so may cause an electric shock to you or damage to the mobile device. DRAFT FOR INTERNAL USE ONLY Extreme heat or cold Avoid temperatures below 0C / 32F or above 45C / 113F. Microwaves Do not try to dry your mobile device in a microwave oven. Doing so may cause a fire or explosion. Dust and dirt Do not expose your mobile device to dust, dirt, or sand. Cleaning solutions Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the mobile device. Wipe it with a soft cloth slightly dampened in a mild soap-and-water solution. Shock or vibration Do not drop, knock, or shake the mobile device. Rough handling can break internal circuit boards. Paint Do not paint the mobile device. Paint can clog the devices moving parts or ventilation openings and prevent proper operation. Responsible Listening Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cell phones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, earbuds, and Bluetooth or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, and distorted hearing. Individual susceptibility to noise-induced hearing loss and potential hearing problem varies. Additionally, the amount of sound produced by a portable audio device varies depending on the nature of the sound, the device settings, and the headphones that are used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings, and equipment. You should follow some common sense recommendations when using any portable audio device:
Always turn the volume down before plugging the earphones into an audio source. Health and Safety Information 149 DRAFT FOR INTERNAL USE ONLY You can obtain additional information on this subject from the following sources:
American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: (800) 222-2336 Email: info@audiology.org Internet:
http://www.audiology.org/Pages/default.aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892-2320 Email: nidcdinfo@nih.gov Internet:
http://www.nidcd.nih.gov/
Set the volume in a quiet environment and select the lowest volume at which you can hear adequately. Be aware that you can adapt to higher volume settings over time, not realizing that the higher volume may be harmful to your hearing. When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to. Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise. By blocking background environment noise, noise cancelling headphones should allow you to hear the music at lower volumes than when using earbuds. Limit the amount of time you listen. As the volume increases, less time is required before you hearing could be affected. Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal. Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech, or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. 150 DRAFT FOR INTERNAL USE ONLY National Institute for Occupational Safety and Health (NIOSH) 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 Voice: 1-800-35-NIOSH (1-800-356-4674) 1-800-CDC-INFO (1-800-232-4636) Outside the U.S. 513-533-8328 Email: cdcinfo@cdc.gov Internet:
http://www.cdc.gov/niosh/topics/noise/
default.html 1-888-232-6348 TTY Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is forbidden to use it, or when it may cause interference or danger. When connecting the mobile device or any accessory to another device, read its user's guide for detailed safety instructions. Do not connect incompatible products. Using Your Mobile Device Near Other Electronic Devices Most modern electronic equipment is shielded from Radio Frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless mobile device. Consult the manufacturer to discuss alternatives. Implantable Medical Devices A minimum separation of six (6) inches should be maintained between a handheld wireless mobile device and an implantable medical device, such as a pacemaker or implantable cardioverter defibrillator, to avoid potential interference with the device. Persons who have such devices:
Should ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON;
Should not carry the mobile device in a breast pocket;
Should use the ear opposite the implantable medical device to minimize the potential for interference;
Should turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place;
Should read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless mobile device with an implantable medical device, consult your health care provider. Health and Safety Information 151 DRAFT FOR INTERNAL USE ONLY For more information see: http://www.fcc.gov/oet/rfsafety/rf-
faqs.html#. Other Medical Devices If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Switch your mobile device off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle before using your mobile device in a motor vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Posted Facilities Switch your mobile device off in any facility where posted notices require you to do so. Potentially Explosive Environments Switch your mobile device off when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised to switch the mobile device off while at a refueling point (service station). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. When your Device is Wet Do not turn on your device if it is wet. If your device is already on, turn it off and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service center. 152 DRAFT FOR INTERNAL USE ONLY Restricting Children's Access to Your Mobile Device Your mobile device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the mobile device, or make calls that increase your mobile device bill. Keep the mobile device and all its parts and accessories out of the reach of small children. FCC Notice and Cautions FCC Notice The mobile device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the mobile device if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association. Cautions Any changes or modifications to your mobile device not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device. Although your mobile device is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. Other Important Safety Information Only qualified personnel should service the mobile device or install the mobile device in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device. Ensure that any mobile devices or related equipment installed in your vehicle are securely mounted. Check regularly that all wireless mobile device equipment in your vehicle is mounted and operating properly. When using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock. To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to discharge static electricity before inserting the headset. Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the mobile device, its parts, or accessories. Health and Safety Information 153 DRAFT FOR INTERNAL USE ONLY For vehicles equipped with an air bag, remember that an air bag Reduce risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands, neck, shoulders, or other parts of your body. When using your device for extended periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If you continue to have discomfort during or after such use, stop use and see a physician. If your device has a camera flash or light, do not use the flash or light close to the eyes of people or pets. [122011]
inflates with great force. Do not place objects, including installed or portable wireless equipment near or in the area over the air bag or in the air bag deployment area. If wireless equipment is improperly installed and the air bag inflates, serious injury could result. Switch your mobile device off before boarding an aircraft. The use of wireless mobile devices in aircraft is illegal and may be dangerous to the aircraft's operation. Check with appropriate authorities before using any function of a mobile device while on an aircraft. Failure to observe these instructions may lead to the suspension or denial of cell phone services to the offender, or legal action, or both. While using your device, leave some lights on in the room and do not hold the screen too close to your eyes. Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods. If you feel any discomfort, stop using the device immediately. 154 DRAFT FOR INTERNAL USE ONLY Section 12: Warranty Information Standard Limited Warranty What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (SAMSUNG) warrants that SAMSUNGs handsets and accessories (Products) are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:
Phone Batteries 1 Year 1 Year Case/Pouch/Holster 90 Days Other Phone Accessories 1 Year What is not covered?
This Limited Warranty is conditioned upon proper use of the Product. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; (b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and tear;
(f) defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (g) defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG; (h) defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product; or (j) Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery capacity falls below 80%
of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for Warranty Information 155 DRAFT FOR INTERNAL USE ONLY charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified. What are SAMSUNGs obligations?
During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNGs sole option, without charge. SAMSUNG may, at SAMSUNGs sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product. Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for ninety
(90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of SAMSUNG. Except to any extent expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited. What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must return the Product to an authorized phone service facility in an adequate container for shipping, accompanied by the sales receipt or 156 comparable proof of sale showing the original date of purchase, the serial number of the Product and the sellers name and address. To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at 1-888-987-4357. If SAMSUNG determines that any Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product. You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service. What are the limits on SAMSUNGs liability?
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF SAMSUNGS RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS;
DRAFT FOR INTERNAL USE ONLY INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU. SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT. Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products. No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of SAMSUNG regarding the Products or this Limited Warranty. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. What is the procedure for resolving disputes?
ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY. Any such dispute shall not be combined or consolidated with a dispute involving any other persons or entitys Product or claim, and specifically, without limitation of the foregoing, shall not under any circumstances proceed as part of a class action. The arbitration shall be conducted before a single arbitrator, whose award may not exceed, in form or amount, the relief allowed by the applicable law. The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes. This arbitration provision is entered pursuant to the Federal Arbitration Act. The laws of the State of Texas, without reference to its choice of laws principles, shall govern the interpretation of the Limited Warranty and all disputes that are subject to this Warranty Information 157 DRAFT FOR INTERNAL USE ONLY arbitration provision. The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the Limited Warranty. For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are $5,000.00 or less
(Small Claim), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith. In a Small Claim case, you shall be required to pay no more than half of the total administrative, facility and arbitrator fees, or $50.00 of such fees, whichever is less, and SAMSUNG shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00 (Large Claim) shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be entered on the arbitrators award in any court of competent jurisdiction. This arbitration provision also applies to claims against SAMSUNGs employees, representatives and affiliates if any such claim arises from the Products sale, condition or performance. 158 You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchasers purchase of the Product. To opt out, you must send notice by e-mail to optout@sta.samsung.com, with the subject line: Arbitration Opt Out. You must include in the opt out e-mail (a) your name and address; (b) the date on which the Product was purchased; (c) the Product model name or model number; and (d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can be found (i) on the Product box; (ii) on the Product information screen, which can be found under Settings; (iii) on a label on the back of the Product beneath the battery, if the battery is removable; and (iv) on the outside of the Product if the battery is not removable). Alternatively, you may opt out by calling 1-888-987-4357 no later than 30 calendar days from the date of the first consumer purchasers purchase of the Product and providing the same information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the benefits of the Limited Warranty. Severability If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty. DRAFT FOR INTERNAL USE ONLY Precautions for Transfer and Disposal If data stored on this device is deleted or reformatted using the standard methods, the data only appears to be removed on a superficial level, and it may be possible for someone to retrieve and reuse the data by means of special software. To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned to Samsungs Customer Care Center for an Extended File System (EFS) Clear which will eliminate all user memory and return all settings to default settings. Please contact the Samsung Customer Care Center for details. Important! Please provide warranty information (proof of purchase) to Samsungs Customer Care Center in order to provide this service at no charge. If the warranty has expired on the device, charges may apply. Samsung Telecommunications America, LLC 1301 E. Lookout Drive Richardson, Texas 75082 Phone: 1-800-SAMSUNG Phone: 1-888-987-HELP (4357) 2012 Samsung Telecommunications America, LLC. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice. [111611]
End User License Agreement for Software IMPORTANT. READ CAREFULLY: This End User License Agreement
(EULA) is a legal agreement between you (either an individual or a single entity) and Samsung Electronics Co., Ltd. for software owned by Samsung Electronics Co., Ltd. and its affiliated companies and its third party suppliers and licensors that accompanies this EULA, which includes computer software and may include associated media, printed materials, online or electronic documentation (Software). BY CLICKING THE I ACCEPT BUTTON (OR IF YOU BYPASS OR OTHERWISE DISABLE THE I ACCEPT, AND STILL INSTALL, COPY, DOWNLOAD, ACCESS OR OTHERWISE USE THE SOFTWARE), YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THE TERMS IN THIS EULA, YOU MUST CLICK THE DECLINE BUTTON, AND DISCONTINUE USE OF THE SOFTWARE. 1. GRANT OF LICENSE. Samsung grants you the following rights provided that you comply with all terms and conditions of this EULA: You may install, use, access, display and run one copy of the Software on the local hard disk(s) or other permanent storage media of one computer and use the Software on a single computer or a mobile device at a time, and you may not make Warranty Information 159 DRAFT FOR INTERNAL USE ONLY the Software available over a network where it could be used by multiple computers at the same time. You may make one copy of the Software in machine-readable form for backup purposes only; provided that the backup copy must include all copyright or other proprietary notices contained on the original. 2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung reserves all rights not expressly granted to you in this EULA. The Software is protected by copyright and other intellectual property laws and treaties. Samsung or its suppliers own the title, copyright and other intellectual property rights in the Software. The Software is licensed, not sold. 3. LIMITATIONS ON END USER RIGHTS. You may not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or algorithms of, the Software (except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation), or modify, or disable any features of, the Software, or create derivative works based on the Software. You may not rent, lease, lend, sublicense or provide commercial hosting services with the Software. 4. CONSENT TO USE OF DATA. You agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services related to the Software provided to you, if any, related to the Software. Samsung may 160 use this information solely to improve its products or to provide customized services or technologies to you and will not disclose this information in a form that personally identifies you. 5. UPGRADES. This EULA applies to updates, supplements and add-on components (if any) of the Software that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software, unless we provide other terms along with such upgrade. To use Software identified as an upgrade, you must first be licensed for the Software identified by Samsung as eligible for the upgrade. After upgrading, you may no longer use the Software that formed the basis for your upgrade eligibility. 6. SOFTWARE TRANSFER. You may not transfer this EULA or the rights to the Software granted herein to any third party unless it is in connection with the sale of the mobile device which the Software accompanied. In such event, the transfer must include all of the Software (including all component parts, the media and printed materials, any upgrades, this EULA) and you may not retain any copies of the Software. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Software must agree to all the EULA terms. 7. EXPORT RESTRICTIONS. You acknowledge that the Software is subject to export restrictions of various countries. You agree to comply with all applicable international and national laws that DRAFT FOR INTERNAL USE ONLY apply to the Software, including the U.S. Export Administration Regulations, as well as end user, end use, and destination restrictions issued by U.S. and other governments. 8. TERMINATION. This EULA is effective until terminated. Your rights under this License will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of the Software and destroy all copies, full or partial, of the Software. 9. THIRD-PARTY APPLICATIONS. Certain third-party applications may be included with, or downloaded to this mobile device. SAMSUNG makes no representations whatsoever about any of these applications. Since SAMSUNG has no control over such applications, Purchaser acknowledges and agrees that SAMSUNG is not responsible for the availability of such applications and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such applications. Purchaser expressly acknowledges and agrees that use of third-party applications is at Purchasers sole risk and that the entire risk of unsatisfactory quality, performance, accuracy and effort is with Purchaser. It is up to Purchaser to take precautions to ensure that whatever Purchaser selects to use is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. References on this mobile device to any names, marks, products, or services of any third-parties are provided solely as a convenience to Purchaser, and do not constitute or imply an endorsement, sponsorship, or recommendation of, or affiliation with the third-party or its products and services. Purchaser agrees that SAMSUNG shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to caused by, or in connection with, use of or reliance on any such third-party content, products, or services available on or through any such application. Purchaser acknowledges and agrees that your use of any third-party application is governed by such third-party application providers Terms of Use, License Agreement, Privacy Policy, or other such agreement and that any information or personal data you provide, whether knowingly or unknowingly, to such third-party application provider, will be subject to such third-party application providers privacy policy, if such a policy exists. SAMSUNG DISCLAIMS ANY RESPONSIBILITY FOR ANY DISCLOSURE OF INFORMATION OR ANY OTHER PRACTICES OF ANY THIRD-PARTY APPLICATION PROVIDER. 10. Disclaimer of Warranty Regarding Third-Party Applications. SAMSUNG DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE AVAILABILITY, USE, TIMELINESS, SECURITY, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE CONTENT OF ANY THIRD-PARTY APPLICATION WHETHER SUCH THIRD-PARTY APPLICATION IS INCLUDED WITH THE Warranty Information 161 DRAFT FOR INTERNAL USE ONLY PRODUCT DISTRIBUTED BY SAMSUNG, IS DOWNLOADED, OR OTHERWISE OBTAINED. USE OF ANY THIRD-PARTY APPLICATION IS DONE AT PURCHASERS OWN DISCRETION AND RISK AND PURCHASER IS SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOADING OR USE OF SUCH THIRD-PARTY APPLICATIONS. SAMSUNG EXPRESSLY DISCLAIMS ANY WARRANTY REGARDING WHETHER PURCHASERS PERSONAL INFORMATION IS CAPTURED BY ANY THIRD-PARTY APPLICATION PROVIDER OR THE USE TO WHICH SUCH PERSONAL INFORMATION MAY BE PUT BY SUCH THIRD-PARTY APPLICATION PROVIDER. ANY THIRD-PARTY APPLICATIONS PROVIDED WITH THIS MOBILE DEVICE ARE PROVIDED AS IS AND ON AN AS AVAILABLE BASIS, WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, SAMSUNG DISCLAIMS ALL WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY, ACCURACY, LACK OF VIRUSES, QUIET ENJOYMENT, NON-INFRINGEMENT OF THIRD PARTY RIGHTS OR OTHER VIOLATION OF RIGHTS. SAMSUNG DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE THIRD-PARTY APPLICATION, THAT THE FUNCTIONS 162 CONTAINED IN THE THIRD-PARTY APPLICATION WILL MEET PURCHASERS REQUIREMENTS, THAT THE OPERATION OF THE THIRD-PARTY APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE THIRD-PARTY APPLICATION WILL BE CORRECTED. PURCHASER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY PURCHASER FROM SAMSUNG SHALL BE DEEMED TO ALTER THIS DISCLAIMER OF WARRANTY REGARDING THIRD-PARTY APPLICATIONS, OR TO CREATE ANY WARRANTY. 11. Limitation of Liability. SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE ANY THIRD-PARTY APPLICATION, ITS CONTENT OR FUNCTIONALITY, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FAILURE TO CONNECT, NETWORK CHARGES, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME DRAFT FOR INTERNAL USE ONLY JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NOT WITHSTANDING THE FOREGOING, SAMSUNGS TOTAL LIABILITY TO PURCHASER FOR ALL LOSSES, DAMAGES, CAUSES OF ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF PURCHASERS USE OF THIRD-PARTY APPLICATIONS ON THIS MOBILE DEVICE, OR ANY OTHER PROVISION OF THIS EULA, SHALL NOT EXCEED THE AMOUNT PURCHASER PAID SPECIFICALLY FOR ANY SUCH THIRD-PARTY APPLICATION THAT WAS INCLUDED WITH THIS MOBILE DEVICE. THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS (INCLUDING SECTIONS 9, 10, AND 11) SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. 12. U.S. Government End Users Restricted Rights. The Software is licensed only with "restricted rights" and as "commercial items" consisting of "commercial software" and "commercial software documentation" with only those rights as are granted to all other end users pursuant to the terms and conditions herein. All Software and Products provided to the United States Government pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial rights and restrictions described elsewhere herein. All Software and Products provided to the United States Government pursuant to solicitations issued prior to December 1, 1995 are provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-14
(JUNE 1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as applicable. 13. APPLICABLE LAW. This EULA is governed by the laws of TEXAS, without regard to conflicts of laws principles. This EULA shall not be governed by the UN Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If a dispute, controversy or difference is not amicably settled, it shall be finally resolved by arbitration in Seoul, Korea in accordance with the Arbitration Rules of the Korean Commercial Arbitration Board. The award of arbitration shall be final and binding upon the parties. 14. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA. If any provision of this EULA is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect. Warranty Information 163 DRAFT FOR INTERNAL USE ONLY Section 13: Samsung Product Registration Sign Up Now Customize your Samsung phone experience
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Great deals on downloads Register now at www.samsung.com/register Scan this code to go directly to the registration page. 164 DRAFT FOR INTERNAL USE ONLY A Additional call settings Alarms Alphabetic Mode APNs Applications C Calculator Calendar Call blocking Call Functions Camcorder B Background tasks Backup Battery Battery Use & Safety Bing Search Browser Camera accessing pictures and videos 64 picture folder 64 taking pictures 61 using 60 Care and Maintenance 148 Charging Battery 7 Children and Cell Phones 139 Company apps 94 Connections 106 Contacts import 96 Copy and Paste 34 D Data Sense 121 Data sense 97 Date + time 90 Display / Touch-Screen 146 Do cell phones pose a health hazard? 136 E Ease of access 92 Email 73 Email + accounts 83 Emergency Calls 148 166 Entering Text changing the text entry mode 32 portrait or landscape 29 using alphabetic mode 32 using symbol/numeric mode 33 Exposure to Radio Frequency (RF) Signals 136 Extra settings 96 Favorites 108 FCC Notice and Cautions 153 Find my phone 93 Firmware Revision Number 11 Formatting Phone 11 Front Facing Camera 62 F G Games 121 Getting Started setting up your phone 4 Google Maps 125 GPS & AGPS 147 GPS Applications 116 Health and Safety Information 136 Help + Tips 123 H I K L Icons 17, 18 Importing SIM Contacts 42 In-Call Options 39 International Call 36 Internet 106 Internet Explorer 123 accessing 106 settings 110 Keypad changing text input 32 QWERTY 31 Kids Corner 88 Landscape 30 Language + region 91 Lenses 62 Linked Inboxes 80 Linking People 47 Live Wallpaper 123 DRAFT FOR INTERNAL USE ONLY Local Scout Lock screen Locking and Unlocking the Phone M Maps Menu Navigation Messaging MiniDiary Mobile Web Multimedia Music + Videos Mute My Mobile Navigation Now Numeric Mode N O Ofce OneNote Operating Environment OS Version Other Important Safety Information P PC Connections People Phone storage Phone Update Phone update Photo Editor Photo Studio Photos Photos + camera Pictures Powering on or off Q QWERTY Keypad R Reducing Exposure Phone Responsible Listening Restricting Children's Access to Your Mobile device S Samsung Mobile Products and Travel Charger Troubleshooting Recycling Search Settings Settings, Changing SIM Card Smart Practices While Driving Specic Absorption Rate (SAR) Certication Information Speech Engine Standard Limited Warranty Store Symbol Mode Symbol/Numeric Mode Symbols, Inserting in Text T Tap + send Text Input Modes Touch Screen Touch Screen Lock/Unlock U UL Certied Travel Charger Understanding Your Phone Unmute Videos, Viewing Voice Mail Setup Voicemail V W Wallet Warranty Information Web Windows Live X Xbox LIVE Xbox Music Pass
frequency | equipment class | purpose | ||
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1 | 2014-07-23 | 1860 ~ 1905 | PCE - PCS Licensed Transmitter held to ear | Class II permissive change or modification of presently authorized equipment |
2 | 2013-07-09 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
3 | JBP - Part 15 Class B Computing Device Peripheral | |||
4 | 5510 ~ 5670 | NII - Unlicensed National Information Infrastructure TX | ||
5 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | ||
6 | 1855 ~ 1910 | PCE - PCS Licensed Transmitter held to ear | ||
7 | 5755 ~ 5795 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
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1 2 3 4 5 6 7 | Effective |
2014-07-23
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1 2 3 4 5 6 7 |
2013-07-09
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1 2 3 4 5 6 7 | Applicant's complete, legal business name |
Samsung Electronics Co Ltd
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1 2 3 4 5 6 7 | FCC Registration Number (FRN) |
0005810205
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1 2 3 4 5 6 7 | Physical Address |
19 Chapin Rd., Building D
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1 2 3 4 5 6 7 |
Pine Brook, New Jersey 07058
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1 2 3 4 5 6 7 |
United States
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app s | TCB Information | |||||
1 2 3 4 5 6 7 | TCB Application Email Address |
t******@pctestlab.com
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1 2 3 4 5 6 7 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
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1 2 3 4 5 6 7 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
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1 2 3 4 5 6 7 |
A4: UNII devices & low power transmitters using spread spectrum techniques
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app s | FCC ID | |||||
1 2 3 4 5 6 7 | Grantee Code |
A3L
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1 2 3 4 5 6 7 | Equipment Product Code |
SPHI800
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 6 7 | Name |
J****** C******
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1 2 3 4 5 6 7 | Title |
General Manager
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1 2 3 4 5 6 7 | Telephone Number |
973-8********
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1 2 3 4 5 6 7 | Fax Number |
973-8********
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1 2 3 4 5 6 7 |
j******@samsung.com
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app s | Technical Contact | |||||
1 2 3 4 5 6 7 | Firm Name |
PCTEST Engineering Lab., Inc.
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1 2 3 4 5 6 7 | Name |
R**** O****
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1 2 3 4 5 6 7 | Physical Address |
6660-B Dobbin Road
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1 2 3 4 5 6 7 |
Columbia, Maryland 21045
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1 2 3 4 5 6 7 |
Columbia, Maryland
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1 2 3 4 5 6 7 |
United States
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1 2 3 4 5 6 7 | Telephone Number |
410-2********
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1 2 3 4 5 6 7 | Fax Number |
410-2********
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1 2 3 4 5 6 7 |
t******@pctestlab.com
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1 2 3 4 5 6 7 |
T******@pctestlab.com
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app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 6 7 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 6 7 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 6 7 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 01/19/2015 | ||||
1 2 3 4 5 6 7 | 09/04/2013 | |||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 6 7 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 6 7 | Equipment Class | PCE - PCS Licensed Transmitter held to ear | ||||
1 2 3 4 5 6 7 | DXX - Part 15 Low Power Communication Device Transmitter | |||||
1 2 3 4 5 6 7 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 5 6 7 | NII - Unlicensed National Information Infrastructure TX | |||||
1 2 3 4 5 6 7 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 5 6 7 | DTS - Digital Transmission System | |||||
1 2 3 4 5 6 7 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Multi-band GSM/EDGE/WCDMA/CDMA/LTE Phone with WLAN, Bluetooth and RFID | ||||
1 2 3 4 5 6 7 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 5 6 7 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 6 7 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 3 4 5 6 7 | Original Equipment | |||||
1 2 3 4 5 6 7 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 5 6 7 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 6 7 | Grant Comments | Class II Permissive Change Power output listed is ERP for Part 22, EIRP for Part 24 and conducted for Part 90. SAR compliance for body-worn operating configurations is limited to the specific configurations tested for this filing. Body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.0 cm separation between the device and the user's body. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory, product specific (wireless router), and simultaneous transmission use conditions is 0.51W/kg, 1.09 W/kg, 1.09 W/kg, and 1.57 W/kg, respectively. This device also contains functions that are not operational in U.S. Territories. This filing is only applicable for US operations. HAC Rating M4 - 2007 | ||||
1 2 3 4 5 6 7 | This device is approved for use in the handset described in the filing. | |||||
1 2 3 4 5 6 7 | Power output is conducted. This device is authorized to operate with the specific handset described in this filing. SAR compliance for body-worn operating configurations is limited to the specific configurations tested for this filing. Body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.0 cm separation between the device and the user's body. End-users must be provided with operating conditions for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory and simultaneous transmission use conditions is 0.48 W/kg, 0.11 W/kg and 1.52 W/kg, respectively. This device is restricted to indoor-only use for the 5150.0 - 5250.0 MHz band. This device complies with the Dynamic Frequency Selection (DFS) requirements of Report and Order FCC 06-96 as a Client only without Radar Detection | |||||
1 2 3 4 5 6 7 | Output power is conducted. This device is approved for use in the handset described in the filing. | |||||
1 2 3 4 5 6 7 | Power output listed is ERP for Part 22, EIRP for Part 24 and conducted for Part 90. SAR compliance for body-worn operating configurations is limited to the specific configurations tested for this filing. Body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.0 cm separation between the device and the user's body. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory, product specific (wireless router), and simultaneous transmission use conditions is 0.51W/kg, 1.09 W/kg, 1.09 W/kg, and 1.52 W/kg, respectively. This device also contains functions that are not operational in U.S. Territories. This filing is only applicable for US operations. HAC Rating: M4 - 2007. | |||||
1 2 3 4 5 6 7 | Power output is conducted. This device is authorized to operate with the specific handset described in this filing. SAR compliance for body-worn operating configurations is limited to the specific configurations tested for this filing. Body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.0 cm separation between the device and the user's body. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR for head, body-worn accessory, product specific (wireless router), and simultaneous transmission use conditions is 0.32 W/kg, 0.10 W/kg, 0.10 W/kg, and 1.52 W/kg, respectively. | |||||
1 2 3 4 5 6 7 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 6 7 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 6 7 | Firm Name |
PCTEST Engineering Laboratory, Inc.
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1 2 3 4 5 6 7 |
Samsung Electronics Co., Ltd. Global CS Center
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1 2 3 4 5 6 7 | Name |
R****** O********
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1 2 3 4 5 6 7 |
P**** N******
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1 2 3 4 5 6 7 | Telephone Number |
410-2********
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1 2 3 4 5 6 7 |
82-31********
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1 2 3 4 5 6 7 | Fax Number |
410-2********
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||||
1 2 3 4 5 6 7 |
82-31********
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1 2 3 4 5 6 7 |
l******@pctestlab.com
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1 2 3 4 5 6 7 |
p******@samsung.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | HC | 824.2 | 848.8 | 0.627 | 2.5 ppm | 242KGXW | |||||||||||||||||||||||||||||||||
1 | 2 | 22H | HX | 824.2 | 848.8 | 0.097 | 2.5 ppm | 244KG7W | |||||||||||||||||||||||||||||||||
1 | 3 | 22H | HC | 824.7 | 848.31 | 0.111 | 2.5 ppm | 1M27F9W | |||||||||||||||||||||||||||||||||
1 | 4 | 24E | HC | 1850.2 | 1909.8 | 1.932 | 2.5 ppm | 243KGXW | |||||||||||||||||||||||||||||||||
1 | 5 | 24E | HX | 1850.2 | 1909.8 | 0.791 | 2.5 ppm | 244KG7W | |||||||||||||||||||||||||||||||||
1 | 6 | 24E | HC | 1851.25 | 1908.75 | 0.446 | 2.5 ppm | 1M27F9W | |||||||||||||||||||||||||||||||||
1 | 7 | 24E | HC | 1852.4 | 1907.6 | 0.299 | 2.5 ppm | 4M17F9W | |||||||||||||||||||||||||||||||||
1 | 8 | 24E | HX | 1850.7 | 1914.3 | 0.197 | 2.5 ppm | 1M12G7W | |||||||||||||||||||||||||||||||||
1 | 9 | 24E | HX | 1850.7 | 1914.3 | 0.147 | 2.5 ppm | 1M13W7W | |||||||||||||||||||||||||||||||||
1 | 1 | 24E | HX | 1851.5 | 1913.5 | 0.222 | 2.5 ppm | 2M69G7W | |||||||||||||||||||||||||||||||||
1 | 11 | 24E | HX | 1851.5 | 1913.5 | 0.169 | 2.5 ppm | 2M70W7W | |||||||||||||||||||||||||||||||||
1 | 12 | 24E | HX | 1852.5 | 1912.5 | 0.214 | 2.5 ppm | 4M50G7W | |||||||||||||||||||||||||||||||||
1 | 13 | 24E | HX | 1852.5 | 1912.5 | 0.167 | 2.5 ppm | 4M50W7W | |||||||||||||||||||||||||||||||||
1 | 14 | 24E | HX | 1855 | 1910 | 0.186 | 2.5 ppm | 8M97G7W | |||||||||||||||||||||||||||||||||
1 | 15 | 24E | HX | 1855 | 1910 | 0.134 | 2.5 ppm | 8M97W7W | |||||||||||||||||||||||||||||||||
1 | 16 | 24E | HX | 1857.5 | 1907.5 | 0.166 | 2.5 ppm | 13M4G7W | |||||||||||||||||||||||||||||||||
1 | 17 | 24E | HX | 1857.5 | 1907.5 | 0.135 | 2.5 ppm | 13M5W7W | |||||||||||||||||||||||||||||||||
1 | 18 | 24E | HX | 1860 | 1905 | 0.209 | 2.5 ppm | 18M0G7W | |||||||||||||||||||||||||||||||||
1 | 19 | 24E | HX | 1860 | 1905 | 0.16 | 2.5 ppm | 17M9W7W | |||||||||||||||||||||||||||||||||
1 | 2 | 9 | HC | 817.9 | 823.1 | 0.314 | 2.5 ppm | 1M28F9W | |||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 13.56000000 | 13.56000000 | 0.0100000000 % | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15B | 16 CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15E | CC HX | 5180 | 5240 | 0.016 | 2.5 ppm | ||||||||||||||||||||||||||||||||||
4 | 2 | 15E | CC HX | 5260 | 5320 | 0.016 | 2.5 ppm | ||||||||||||||||||||||||||||||||||
4 | 3 | 15E | CC HX | 5500 | 5700 | 0.017 | 2.5 ppm | ||||||||||||||||||||||||||||||||||
4 | 4 | 15E | CC HX | 5190 | 5230 | 0.007 | 2.5 ppm | ||||||||||||||||||||||||||||||||||
4 | 5 | 15E | CC HX | 5270 | 5310 | 0.007 | 2.5 ppm | ||||||||||||||||||||||||||||||||||
4 | 6 | 15E | CC HX | 5510 | 5670 | 0.008 | 2.5 ppm | ||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0090000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
6 | 1 | 22H | HC | 824.2 | 848.8 | 0.627 | 2.5 ppm | 242KGXW | |||||||||||||||||||||||||||||||||
6 | 2 | 22H | HX | 824.2 | 848.8 | 0.097 | 2.5 ppm | 244KG7W | |||||||||||||||||||||||||||||||||
6 | 3 | 22H | HC | 824.7 | 848.31 | 0.111 | 2.5 ppm | 1M27F9W | |||||||||||||||||||||||||||||||||
6 | 4 | 24E | HC | 1850.2 | 1909.8 | 1.932 | 2.5 ppm | 243KGXW | |||||||||||||||||||||||||||||||||
6 | 5 | 24E | HX | 1850.2 | 1909.8 | 0.791 | 2.5 ppm | 244KG7W | |||||||||||||||||||||||||||||||||
6 | 6 | 24E | HC | 1851.25 | 1908.75 | 0.446 | 2.5 ppm | 1M27F9W | |||||||||||||||||||||||||||||||||
6 | 7 | 24E | HC | 1852.4 | 1907.6 | 0.299 | 2.5 ppm | 4M17F9W | |||||||||||||||||||||||||||||||||
6 | 8 | 24E | HX | 1851.5 | 1913.5 | 0.222 | 2.5 ppm | 2M69G7W | |||||||||||||||||||||||||||||||||
6 | 9 | 24E | HX | 1851.5 | 1913.5 | 0.169 | 2.5 ppm | 2M70W7W | |||||||||||||||||||||||||||||||||
6 | 1 | 24E | HX | 1852.5 | 1912.5 | 0.214 | 2.5 ppm | 4M50G7W | |||||||||||||||||||||||||||||||||
6 | 11 | 24E | HX | 1852.5 | 1912.5 | 0.167 | 2.5 ppm | 4M50W7W | |||||||||||||||||||||||||||||||||
6 | 12 | 24E | HX | 1855 | 1910 | 0.186 | 2.5 ppm | 8M97G7W | |||||||||||||||||||||||||||||||||
6 | 13 | 24E | HX | 1855 | 1910 | 0.134 | 2.5 ppm | 8M97W7W | |||||||||||||||||||||||||||||||||
6 | 14 | 9 | HC | 817.9 | 823.1 | 0.314 | 2.5 ppm | 1M28F9W | |||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
7 | 1 | 15C | CC HX | 2412 | 2462 | 0.047 | |||||||||||||||||||||||||||||||||||
7 | 2 | 15C | CC HX | 5745 | 5825 | 0.018 | |||||||||||||||||||||||||||||||||||
7 | 3 | 15C | CC HX | 5755 | 5795 | 0.008 | |||||||||||||||||||||||||||||||||||
7 | 4 | 15C | CC | 2402 | 2480 | 0.001 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC