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Users Guide Users Guide BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC 1. Introduction Key benefits Features by model Useful to know About this users guide Safety information Machine overview Control panel overview Turning on the machine Installing the driver locally Reinstalling the driver 5 7 9 10 11 17 20 21 22 24 2. Menu Overview and Basic Setup Menu overview Machines basic settings Media and tray Basic printing Using USB memory device 26 30 32 45 51 3. Maintenance Ordering supplies and accessories Available consumables Available accessories Available maintenance parts Storing the toner cartridge Redistributing toner Replacing the toner cartridge Installing accessories Monitoring the supplies life Setting the toner Cleaning the machine Tips for moving & storing your machine 4. Troubleshooting Tips for avoiding paper jams Clearing paper jams Understanding the status LED Understanding display messages 56 57 58 59 60 62 63 65 69 70 71 76 78 79 90 92 2 BASIC 5. Appendix Specifications Regulatory information Copyright 97 106 116 3 1. Introduction This chapter provides information you need to know before using the machine. Key benefits Features by model Useful to know About this users guide Safety information Machine overview Control panel overview Turning on the machine Reinstalling the driver Installing the driver locally 5 7 9 10 11 17 20 21 22 24 Key benefits Environmentally friendly Convenience To save toner and paper, this machine supports Eco feature (see "Eco You can print on the go from your smartphone or computer using Samsung printing" on page 48). Cloud Print apps (see "Samsung Cloud Print" on page 164). To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 187). You can print on the go from your smartphone or computer using Google Cloud Print enabled apps (see "Google Cloud Print" on page 166). To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 187). To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use. We recommend using recycled paper for saving energy. Fast high resolution printing You can print with a resolution of up to 1,200 x 1,200 dpi effective output
(1200 x 600 x 2 bit). Fast, on-demand printing.
- For single-side printing, up to 40 ppm (A4) or up to 42 ppm (Letter). Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 204). Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machines status and allows you to customize the machines settings (see "Using Samsung Easy Printer Manager" on page 214 or
"Using Samsung Printer Status" on page 216). Samusng AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 205). Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows. If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Key benefits Wide range of functionality and application support See "Introducing wireless set up methods" on page 139. Supports various paper sizes (see "Print media specifications" on page 99). Print watermark: You can customize your documents with words, such as CONFIDENTIAL (see "Using advanced print features" on page 187). Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 187). You can print in various operating systems (see "System requirements" on page 102). Your machine is equipped with a USB interface and/or a network interface. Supports various wireless network setting method Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB cable or a network cable. Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System M403x series Windows Mac Linux Unix
(: Supported, Blank: Not supported) Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software in the Select Software to Install window. Software M403x series Software M403x series Advanced Setting Samsung Printer Center Samsung Easy Printer Manager Samsung Printer Status Samsung AnyWeb Printa Easy Capture Manager Eco Driver Pack Stylish Driver Packb SyncThru Web Service a. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computers OS support the software. b. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 211).
(: Supported, Blank: Not supported) Variety feature SPL printer driver PCL printer driver PS printer drivera XPS printer drivera Direct Printing Utilitya Features M403x series Hi-Speed USB 2.0 Network Interface Ethernet 10/100/1000 Base TX wired LAN Network Interface 802.11b/g/n wireless LANa NFC (Near Field Communication) Features by model Features M403x series Eco printing Duplex (2-sided) printing USB memory interface Memory module Optional trays (Tray2, Tray3, Tray4, Tray5) AirPrint Mopria Samsung Cloud Print Google Cloud Print a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.
(: Supported, : optional, Blank: Not supported) Useful to know The machine does not print. A paper jam has occurred. Open the print queue list and remove the document from the list (see "Canceling a print job" on page 46). Remove the driver and install it again (see "Installing the driver locally" on page 22). Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 186). Where can I purchase accessories or supplies?
Inquire at a Samsung distributor or your retailer. Visit www.samsung.com/supplies. Select your country/region to view product service information. The status LED flashes or remains constantly on. Turn the product off and on again. Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED"
on page 90). Open and close the door (see "Front view" on page 18). Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 79). Printouts are blurry. The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 62). Try a different print resolution setting (see "Opening printing preferences" on page 46). Replace the toner cartridge (see "Replacing the toner cartridge" on page 63). Where can I download the machines driver?
You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. About this users guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. 2 General icons Icon Text Description Used to alert users to the possibility of personal injury. Warning Caution Gives users information to protect the machine from possible mechanical damage or malfunction. Note Provides additional information or detailed specification of the machine function and feature. Do not discard this manual, and keep it for future reference. Read the safety information before using the machine. If you have a problem using the machine, refer to the troubleshooting chapter. Terms used in this users guide are explained in the glossary chapter. All illustrations in this users guide may differ from your machine depending on its options or model you purchased. The screenshots in this users guide may differ from your machine depending on the machines firmware/driver version. The procedures in this users guide are mainly based on Windows 7. 1 Conventions Some terms in this guide are used interchangeably, as below:
Document is synonymous with original. Paper is synonymous with media, or print media. Machine refers to printer or MFP. 1. Introduction 10 Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Explanation of all icons and signs used in this chapter Warning Hazards or unsafe practices that may result in severe personal injury or death. Caution Hazards or unsafe practices that may result in minor personal injury or property damage. Do not attempt. Do not use if the power cord is damaged or if the electrical outlet is not grounded. This could result in electric shock or fire. Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.). This could result in electric shock or fire. If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine. The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out. This could result in electric shock or fire. Do not bend, or place heavy objects on the power cord. Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire. Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire. 1. Introduction 11 Safety information Caution 5 Operating method During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Caution Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does not easily enter the electrical outlet, do not attempt to force it in. Call an electrician to change the electrical outlet, or this could result in electric shock. Do not allow pets to chew on the AC power, telephone or PC interface cords. This could result in electric shock or fire and/or injury to your pet. Do not forcefully pull the paper out during printing. It can cause damage to the machine. Be careful not to put your hand between the machine and paper tray. You may get injured. Be care when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts. When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch. Burns can occur. When removing jammed paper, do not use tweezers or sharp metal objects. It can damage the machine. Do not allow too many papers to stack up in the paper output tray. It can damage the machine. 1. Introduction 12 Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet. Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing temperature. Doing so may damage the machine. Only operate the machine when the internal temperature of the machine is within the operating temperature and humidity specifications. Otherwise, quality problems can occur and cause damage to the machine (see "General specifications" on page 97). Caution 6 Installation / Moving Warning Do not place the machine in an area with dust, humidity, or water leaks. This could result in electric shock or fire. Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight. If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety. Then lift the machine:
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person. If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people. If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people. The machine could fall, causing injury or machine damage. 1. Introduction 13 Safety information Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays. The place should be well-ventilated and be far from direct light, heat, and humidity. When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a well-
ventilated space or open a window to circulate the air periodically. Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage. Use only No.26 AWGa or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire. Do not put a cover over the machine or place it in an airtight location, such as a closet. If the machine is not well-ventilated, this could result in fire. Do not overload wall outlets and extension cords. This can diminish performance, and could result in electric shock or fire. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, contact the electrical utility company. a. AWG: American Wire Gauge 7 Maintenance / Checking Caution Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine. This could result in electric shock or fire. 1. Introduction 14 Safety information When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine. You could get injured. Keep cleaning supplies away from children. Children could get hurt. 8 Supply usage Caution Do not disassemble, repair or rebuild the machine by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. Keep the power cable and the contact surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. Do not remove any covers or guards that are fastened with screws. Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. The machine should only be repaired by a Samsung service technician. Do not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested. Do not burn any of the supplies such as toner cartridge or fuser unit. This could cause an explosion or uncontrollable fire. When storing supplies such as toner cartridges, keep them away from children. Toner dust can be dangerous if inhaled or ingested. Using recycled supplies, such as toner, can cause damage to the machine. In case of damage due to the use of recycled supplies, a service fee will be charged. 1. Introduction 15 Safety information For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below. When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions. Do not wash the supplies. For a waste toner bottle, do not reuse it after emptying the bottle. If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness. When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes. Toner dust can be dangerous if inhaled or ingested. 1. Introduction 16 Machine overview 9 Components The actual component may differ from the illustration below. Some components may change depending on the circumstances. Machine Quick installation guide Software CDa Power cord Misc. accessoriesb a. The software CD contains the print drivers, users guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction 17 6 Tray 1 7 Multi-purpose tray 8 Output tray 9 Paper width guides on a multi-purpose tray 10 Toner cartridge 11 Output support 12 USB memory port a. Open this cover to install the optional memory. b. This is an optional feature. Machine overview Front view This illustration may differ from your machine depending on your model. There are various types of machine. Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). 10 1 2 3 9 11 10 12 8 4 Control panel Cover for optional memorya Front cover Paper level indicator 7 6 5 1 2 3 4 5 Optional traysb 1. Introduction 18 Machine overview 11 Rear view 6 Rear cover 7 Duplex unit This illustration may differ from your machine depending on your model. There are various types of machine. Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). EDI 7 1 2 3 4 5 1 EDI port for card reader 2 Network port 3 USB port 4 5 Power-switch Power receptacle 1. Introduction 19 Control panel overview 12 Control panel 1 Display screen Shows the current status and prompts during an operation. 2 Back 3 OK Sends you back to the upper menu level. Confirms the selection on the screen. Numeric keypad Use the keypad to enter numbers and characters
(see "Keypad letters and numbers" on page 185). 1 2 3 4 5 6 11 10 9 8 7 4 5 6 7 8 9 Stop/
Clear Power/
Wake Up Status LED Info sheet Eco 10 Arrow 11 Menu Stops current operation. You can turn the power on and off with this button. Or wake up from the power save mode. Indicates the status of your machine (see
"Understanding the status LED" on page 90). Prints a network configuration page by pressing this button. Turn on the Eco mode to reduce toner consumption and paper usage (see "Eco printing" on page 48). Navigates available values by moving to the next or previous options. Enters menu mode and scrolls through the available menus (see "Accessing the menu" on page 26). 1. Introduction 20 Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine. 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. 2 Turn the switch on. 1 2 2 1 If you want to turn the power off, press the
(Power/Wake Up) button. Some parts inside of the machine may be hot when power is on, or after printing. Be careful not to burn yourself when working inside the machine. Do not disassemble the machine when it is turned on or plugged in. Doing so may give you an electric shock. If you turn the machine off directly using the power switch, it could cause the hard disk problem in the machine. 1. Introduction 21 Installing the driver locally A locally connected machine is a machine directly attached to your computer using a USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machines driver (see
"Installing driver over the network" on page 130). If you are a Mac, Linux, or UNIX operating systems user, refer to the
"Installation for Mac" on page 121, "Installation for Linux" on page 123, or
"Installing the UNIX printer driver package" on page 135. The installation window in this Users Guide may differ depending on the machine and interface in use. Only use a USB cable no longer than 3 meters (118 inches). 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs >
Accessories > Run. X:\Setup.exe replacing X with the letter, which represents your CD-ROM drive and click OK. For Windows 8, If the installation window does not appear, from Charms, select Search
> Apps and search for Run. Type in X:\Setup.exe, replacing X with the letter that represents your CD-ROM drive and click OK. If Tap to choose what happens with this disc. pop-up window appears, click the window and select Run Setup.exe. Review and accept the installation agreements in the installation window, and then, click Next. Select USB on the Printer Connection Type screen. Then, click Next. Follow the instructions in the installation window. You can select the software applications in the Select Software to Install window. 3 4 5 1. Introduction 22 Installing the driver locally From the Windows 8 Start Screen The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads. You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. 1 From Charms, select Search. 2 Click Store. 3 Search and click Samsung Printer Experience. 4 Click Install. If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. If you want to install Samsungs printer management tools, you need to install them using the supplied software CD. 1 Make sure that your computer is connected to the Internet and powered on. 2 Make sure that the machine is powered on. 3 Connect the computer and the machine with a USB cable. The driver is automatically installed from the Windows Update. 1. Introduction 23 Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. From the Windows 8 Start Screen 1 Make sure that the machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode. If you want to uninstall Samsungs printer management tools, from the Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window. 14 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. For Windows 8, 1 From Charms, select Search > Apps. 2 Search and click Control Panel. 3 Click Programs and Features. 4 Right-click the driver you want to uninstall and select Uninstall. 3 4 Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 22). 1. Introduction 24 2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. Menu overview Machines basic settings Media and tray Basic printing Using USB memory device 26 30 32 45 51
1 | Users Manual 10 | Users Manual | 4.30 MiB |
Printing features Automatic duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-
even printing. Multiple pages: Print several pages on one side of the paper. Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Image tab In this tab, you can change the brightness, resolution, or image position of your document. Text tab Set the character margin, line space, or the columns of the actual print output. Margins tab Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings tab Select various options in the JCL and General frames to customize various settings. These options are specific to the printer and depend on the PPD file. 4. Special Features 201 5. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine. Accessing management tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru Web Service Using Samsung Printer Center Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience 203 204 205 206 207 211 214 216 218 Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs. For Windows 8, from the Charms, select Search > Apps. Find Samsung Printers. 3 4 Under Samsung Printers, you can see installed management tools. 5 Click the management tool you want to use. After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs. For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile. 5. Useful Management Tools 203 Easy Capture Manager This feature may not be available depending on model or optional goods (see "Software" on page 7). Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5. Useful Management Tools 204 Samsung AnyWeb Print This feature may not be available depending on model or optional goods (see "Software" on page 7). Available for Windows and Mac OS users only (see "Software" on page 7). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 5. Useful Management Tools 205 Easy Eco Driver Available for Windows OS users only (see "Software" on page 7). To use the Easy Eco Driver features, the Eco Driver Pack must be installed. With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you to do simple editing such as removing images and texts and more. You can save frequently used settings as a favorite. How to use:
1 Open a document to print. 2 Open printing preference window (see "Opening printing preferences" on page 46). 3 From the Favorites tab, select Eco Printing Preview. 4 Click OK > Print in the window. A preview window appears. 5 Select the options you want to apply to the document. You can see the preview of the applied features. 6 Click Print. If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver vefore printing job checkbox in the Basic tab of the printing preference window. To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 211). 5. Useful Management Tools 206 Using SyncThru Web Service Internet Explorer 8.0 or higher is the minimum requirement for SyncThru Web Service. SyncThru Web Service explanation in this users guide may differ from your machine depending on its options or models. Network model only (see "Software" on page 7). 1 Click Login on the upper right of the SyncThru Web Service website. 2 Type in the ID and Password then click Login. Type in the below default ID and password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 1 Accessing SyncThru Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 Your machines embedded website opens. Logging into SyncThru Web Service Before configuring options in SyncThru Web Service, you need to log-in as an administrator. You can still use SyncThru Web Service without logging in but you wont have access to Settings tab and Security tab. 5. Useful Management Tools 207 Using SyncThru Web Service SyncThru Web Service overview Settings tab Some tabs may not appear depending on your model. This tab allows you to set configurations provided by your machine and network. You need to log-in as an administrator to view this tab. Machine Settings tab: Sets options provided by your machine. Network Settings tab: Shows options for the network environment. Sets options such as TCP/IP and network protocols. 2 Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report. Active Alerts: Shows the alerts that have occurred in the machine and their severity. Supplies: Shows how many pages are printed and amount of toner left in the cartridge. Usage Counters: Shows the usage count by print types: simplex and duplex. Current Settings: Shows the machines and networks information. Security Information: Shows the machines security information. Print information: Prints reports such as system related reports, e-mail address, and font reports. This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab. System Security: Sets the system administrators information and also enables or disables machine features.
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Information Hiding: You can enable/disable network features. Check the features you want to enable and click Apply. Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x, and Authentication servers. User Access Control: You can choose authentication methods/modes for user authentication. You can add/delete/modify the user profile used for Local Authentication. System Log: Contains settings related to logs of device events.
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Log Configuration: Contains settings related to saving logs.. Log Viewer: Contains options to view logs stored locally on the device. 5. Useful Management Tools 208 Using SyncThru Web Service Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. Firmware Upgrade: Upgrade your machines firmware. License Management: License management provides settings for or settings of installed applications and application license. Application Management: This feature is only available for models with a touch screen. You can manage applications. You can install new applications from USB or URL. Wi-Fi Interface: You can enable or disable the Wi-Fi menu. Cloning: You can import or export (transfer) various settings (machine setting, network information, address book, etc.) between devices that have the Cloning feature in SyncThru Web Service. Contact Information: Shows the contact information. Link: Shows links to useful sites where you can download or check information. 3 E-mail notification setup You can receive emails about your machines status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine administrator. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 3 Your machines embedded website opens. From the Settings tab, select Machine Settings > E-mail Notification. If you have not configured outgoing server environment, go to Settings >
Network Settings > Outgoing Mail Server(SMTP) to configure network environment before setting e-mail notification. 5. Useful Management Tools 209 Using SyncThru Web Service Select Enable check box to use the E-mail Notification. 4 5 Click Add button to add e-mail notification user. Set the recipient name and e-mail address(es) with notification items you want to receive an alert for. 4 Setting the system administrators information This setting is necessary for using the e-mail notification option. 6 Click Apply. If the firewall is activated, the e-mail may not be sent successfully. In that case, contact the a network administrator. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 3 4 Your machines embedded website opens. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address. 5 Click Apply. 5. Useful Management Tools 210 Using Samsung Printer Center Available for Windows users only. The Samsung Printer Center allows you to manage all the printer drivers installed on your computer from a single integrated application. You can use the Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings. 5 Understanding Samsung Printer Center To open the program:
For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Printer Center. Printers tab 1 The screenshot may differ depending on operating system you are using. Printer list Displays the printer drivers installed on your computer. To add a printer driver to the list, click the button. 5. Useful Management Tools 211 Using Samsung Printer Center Quick links Displays links to various printer driver management functions. The quick links in the Printers tab link to the following functions:
Settings: Allows you to configure the settings for individual printer driver.
- Set as default printer: Sets the selected printer driver as the default printer. If the selected printer driver is already set as the default printer, then this option is not activated.
- Printing preferences: Allows you to configure the default print settings.
- Device options: Allows you to configure advanced options, such as the settings for optional devices and additional features. The option allows you to modify the Printer Status and Stylish User Interface settings. 2
- Change device: Allows you to change the device into another device.
- Properties: Allows you to configure the printer driver properties, such as the name of the printer driver and its location, or add comments about the printer driver . Actions: Allows you to use the scan feature (this option is enabled only if the selected device supports the scan feature). Management: Allows you to manage the devices registered in the program.
- Add a new printer / Remove printer: Adds a new device or removes an existing device.
- Diagnose printer: Diagnoses problems in the selected device and suggests solutions.
- Update software: Downloads and applies the applicable software updates. 3 Printer information Provides general information about the selected device, such as its model, IP address, port number, and status. Scanner & Fax Tab 1 3 1 The screenshot may differ depending on operating system you are using. Available for multifunction products only. 2 Printer list Displays the fax and scanner driver installed on your computer. To add a fax or scanner driver to the list, click the
(Add Fax) or
(Add Scanner) button. 5. Useful Management Tools 212 Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or scanner drivers. The quick links in the Scanner & Fax tab offer the following features:
To use this feature, the scanner driver and fax driver must be installed on the computer. Settings: Allows you to configure the settings for fax or scanner dirvers.
- Address Book (fax only): Opens the Address Book.
- Fax Transmission History (fax only): Opens the fax transmission history.
- Fax preferences (fax only): Allows you to configure the default fax settings.
- Change device: Allows you to change the devices into another device.
- Properties: Allows you to configure the properties of a device, such as location and add comments about the device. 2 Actions: Allows you to use the scan feature. Management: Allows you to manage the devices registered in the program.
- Remove fax or Remove scan: Removes the selected fax or scan driver.
- Update software: Downloads and applies the applicable software updates. 3 Printer information Provides general information about the selected device, such as the model, IP address, port number, and machine status. 5. Useful Management Tools 213 Using Samsung Easy Printer Manager This feature may not be available depending on model or optional goods
(see "Software" on page 7). Available for Windows and Mac OS users only (see "Software" on page 7). For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows:
The screenshot may differ depending on the operating system you are using. Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features provide a gateway to conveniently use your Samsung machine. Samsung Easy Printer Manager provides two different user interfaces for the user to choose from: the basic user interface and the advanced user interface. Switching between the two interfaces is easy: just click a button. 1 2 4 3 5 6 Understanding Samsung Easy Printer Manager 6 7 To open the program:
For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. For Mac, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. Printer list 1 The Printer list displays printers installed on your computer and network printers added by network discovery (Windows only). 5. Useful Management Tools 214 Using Samsung Easy Printer Manager 2 Advanced Setting The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings: You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information. If you connect your machine to a network, the SyncThru Web Service icon is enabled. Scan to PC Settings: This menu includes settings to create or delete scan to PC profiles.
- Scan Activation: Determines whether or not scanning is enabled on the device.
- Basic tab: Contains settings related general scan and device settings. Alert Settings (Windows only): This menu includes settings related to error alerting.
- Printer Alert: Provides settings related to when alerts will be received.
- Email Alert: Provides options relating to receiving alerts via email.
- Alert History: Provides a history of device and toner related alerts. Application information Printer information Includes links for changing to the refresh, preference setting, help, and about. This area gives you general information about your machine. You can check information, such as the machines model name, IP address (or Port name), and machine status. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the users guide. Quick links Displays Quick links to machine specific functions. This section also includes links to applications in the advanced settings. If you connect your machine to a network, the SyncThru Web Service icon is enabled. Contents area Order supplies Displays information about the selected machine, remaining toner level, and paper. The information will vary based on the machine selected. Some machines do not have this feature. Click on the Order button from the supply ordering window. You can order replacement toner cartridge(s) from online. Select the Help menu from the window and click on any option you want to know about. 3 4 5 6 7 5. Useful Management Tools 215 Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon Mean Description The Samsung Printer Status window and its contents shown in this users guide may differ depending on the machine or operating system in use. Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 97). Available for Windows OS users only (see "Software" on page 7). Normal Warning The machine is in ready mode and experiencing no errors or warnings. The machine is in a state where an error might occur in the future. For example, it might be in toner low status, which may lead to toner empty status. Error The machine has at least one error. 7 Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences, click the Basic tab > Printer Status button. 3 These icons appear on the Windows task bar:
1 2 7 4 5 6 Device Information 1 You can view the device information. 5. Useful Management Tools 216 Using Samsung Printer Status Users Guide You can view the online Users Guide. 2 3 4 5 6 This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the users guide. Supplies Information Option You can view the percentage of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature. You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. Cancel Print or Close Cancel Print : If print job is waiting in the print queue or printer, cancel all user's print jobs in the print queue or the printer. Close : Depending on the status of the machine or the supported functions, the Close button may appear to close the status window. 7 Toner/Paper Information This button areas for paper and toner info will be available based on the device. 5. Useful Management Tools 217 Using Samsung Printer Experience The screenshot may differ depending on the model you are using. Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsungs web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection. 8 Understanding the Samsung Printer Experience To open the application, From the Start screen, select the Samsung Printer Experience (
) tile. The Samsung Printer Experience interface comprises various useful features as described in the following table:
Printer Information 1 This area gives you general information about your machine. You can check information, such as the machines status, location, IP address, and remaining toner level. 5. Useful Management Tools 218 Using Samsung Printer Experience 2 User Guide You can view the online Users Guide. You need to be connected to the Internet to use this feature. 9 Adding/Deleting Printers This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the users guide. 3 4 5 6 Order Supplies Click on this button to order replacement toner cartridges online. You need to be connected to the Internet to use this feature. Visit Samsung Links to Samsung printer website. You need to be connected to the Internet to use this feature. Printer Settings Device List &
Latest Scanned Image You can configure various machine settings such as machine setup, paper, layout, emulation, networking, and print information through SyncThru Web Service. Your machine needs to be connected to a network. This button will be disabled if your machine is connected via USB cable. The scan list displays devices that supports Samsung Printer Experience. Under the device, you can see the latest scanned images. Your machine needs to be connected to a network to scan from here. This section is for the users with multi-functional printers. If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers. Adding a printer 1 From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. Select Add Printer. Select the printer you want to add. You can see the added printer. If you see mark, you can also click mark to add printers. 2 3 5. Useful Management Tools 219 Using Samsung Printer Experience Deleting a printer 1 From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. Select Remove Printer Select the printer you want to delete. 2 3 4 Click Yes. You can see that the deleted printer is removed from the screen. 10 Printing from Windows 8 This section explains common printing tasks from the Start screen. Basic printing From the Charms, select Devices. 1 Open the document to print. 2 3 4 Select your printer from the list Select the printer settings, such as the number of copies and orientation. 5. Useful Management Tools 220 Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows:
You can access this window by simply double-clicking the machine icon
(
) in the Windows task bar. You can also cancel the current job by pressing the control panel.
(Stop/Clear) button on Opening more settings The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. From the Charms, select Devices. 1 Open the document you want to print. 2 3 4 Click More settings. Select your printer from the list 5. Useful Management Tools 221 Using Samsung Printer Experience Basic tab Advanced tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose multiple pages per side to save media. Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. 5. Useful Management Tools 222 Using Samsung Printer Experience Security tab This option is used for printing confidential documents. You need to enter a password to print using it. Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Scanning from Windows 8 This section is for the users with multi-functional printers. 11 Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning. 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. Job Accounting This option allows you to print with the given permission. Confidential Printing 2 Click the Samsung Printer Experience tile on the Start screen. 3 Click Scan (
4 Set up the scanning parameters such as image type, document size, and resolution.
). 5 Click Prescan (
)to check the image. 5. Useful Management Tools 223 Using Samsung Printer Experience 6 Adjust the prescanned image with scanning operation functions such as rotate and mirror. 7 Click Scan (
)and save the image. When you place the originals in the ADF (or DADF), Prescan (
) is not available. You can skip step 5, if the Prescan option is selected. 5. Useful Management Tools 224 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Operating system problems 226 227 228 232 240 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 150). Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. Check the maximum paper capacity of the tray. Make sure that you are using the correct type of paper. Remove paper from the tray and flex or fan the paper. Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. Paper does not feed into the machine. Remove any obstructions from inside the machine. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. There is too much paper in the tray. Remove excess paper from the tray. The paper is too thick. Use only paper that meets the specifications required by the machine. The paper keeps jamming. There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the manual feeding in tray. An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. There may be debris inside the machine. Open the front cover and remove any debris. Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes. 6. Troubleshooting 226 Power and cable connecting problems Reboot the power. If the problem problem persists, please call for service. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. 1 Connect the machine to the electricity supply first. If the machine has a
(Power/Wake Up) button on the control, Suggested solutions press it. 1 1 2 2 2 Check the USB cable or network cable in the machines rear. 3 Disconnect the USB cable or network cable in the machines rear and then, reconnect it. 6. Troubleshooting 227 Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a Wake Up) button on the control, press it.
(Power/
The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following:
The cover is not closed. Close the cover. Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 79). No paper is loaded. Load paper (see "Loading paper in the tray" on page 34). The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 63). Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 63). If a system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the machine cable and reconnect it (see "Rear view" on page 19). The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different machine cable. The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. 6. Troubleshooting 228 Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machines driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job. Get more hard disk space and print the document again. The output tray is full. Once the paper is removed from the output tray, the machine resumes printing. The machine selects print materials from the wrong paper source. The paper option that was selected in the Printing Preferences may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences (see "Opening printing preferences" on page 46). Select the correct paper source. See the printer driver help screen (see "Using help" on page 47). A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. Half the page is blank. The page orientation setting may be incorrect. The paper size and the paper size settings do not match. Change the page orientation in your application (see "Opening printing preferences" on page 46). See the printer driver help screen (see "Using help" on page 47). Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 46). 6. Troubleshooting 229 Printing problems Condition Possible cause Suggested solutions The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. The wrong printer driver was selected. Check the applications printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. Pages print, but they are blank. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. See "Redistributing toner" on page 62. See "Replacing the toner cartridge" on page 63. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. The print quality of photos is not good. Images are not clear. 6. Troubleshooting 230 Printing problems Condition Possible cause Suggested solutions Before printing, the machine emits vapor near the output tray. The machine does not print custom-sized paper, such as billing paper. The printed billing paper is curled. Using damp/wet paper can cause vapor [white smoke] during printing. This is not a problem. Just keep printing. If you are bothered by the smoke [vapor], then replace the paper with fresh paper from an unopened ream. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 46). The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thin (see "Opening printing preferences" on page 46). 6. Troubleshooting 231 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 63). The paper may not meet paper specifications; for example, the paper may be too moist or rough. If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 71). The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71). If these steps do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The toner might not adhere properly to this type of paper. Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 46). 6. Troubleshooting 232 Printing quality problems Condition Suggested solutions Toner specks A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts A a B b C A a B b C A a B b C A a B b C A a B b C White Spots The paper may not meet specifications; for example, the paper may be too moist or rough. The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71). The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 71). If faded areas, generally rounded, occur randomly on the page:
A single sheet of paper may be defective. Try reprinting the job. The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening printing preferences" on page 46). If these steps do not correct the problem, contact a service representative. If white spots appear on the page:
The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71). The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 71). If these steps do not correct the problem, contact a service representative. 6. Troubleshooting 233 Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page:
The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new one (see "Replacing the toner cartridge" on page 63). If white vertical streaks appear on the page:
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71). If these steps do not correct the problem, contact a service representative. Black or color background If the amount of background shading becomes unacceptable:
Change to a lighter weight paper. Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63). Thoroughly redistribute the toner (see "Redistributing toner" on page 62). Toner smear Clean the inside of the machine (see "Cleaning the machine" on page 71). Check the paper type and quality. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63). 6. Troubleshooting 234 Printing quality problems Condition Vertical repetitive defects Background scatter A Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals:
The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 63). Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. The fusing assembly may be damaged. Contact a service representative. Background scatter results from bits of toner randomly distributed on the printed page. The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems. Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 46). If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences (see "Opening printing preferences" on page 46). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem. If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 62). Toner particles are around bold characters or pictures The toner might not adhere properly to this type of paper. Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 46). Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem. 6. Troubleshooting 235 Printing quality problems Condition Suggested solutions Misformed characters If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew A aBb C A aBb C A aBb C A aBb C A aBb C c Curl or wave Ensure that the paper is loaded properly. Check the paper type and quality. Ensure that the guides are not too tight or too loose against the paper stack. Ensure that the paper is loaded properly. Check the paper type and quality. Both high temperature and humidity can cause paper curl. Turn the stack of paper over in the tray. Also try rotating the paper 180 in the tray. 6. Troubleshooting 236 Printing quality problems Condition Wrinkles or creases Suggested solutions Ensure that the paper is loaded properly. Check the paper type and quality. Turn the stack of paper over in the tray. Also try rotating the paper 180 in the tray. Back of printouts are dirty Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 71). Solid color or black pages A The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63). The machine may require repairing. Contact a service representative. 6. Troubleshooting 237 Printing quality problems Condition Loose toner Suggested solutions Clean the inside of the machine (see "Cleaning the machine" on page 71). Check the paper type, thickness, and quality. Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 63). If the problem persists, the machine may require repair. Contact a service representative. Character voids A Horizontal stripes Character voids are white areas within parts of characters that should be solid black:
You may be printing on the wrong surface of the paper. Remove the paper and turn it around. The paper may not meet paper specifications. If horizontally aligned black streaks or smears appear:
The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 238 Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine:
Turn the stack of paper over in the tray. Also try rotating the paper 180 in the tray. Change the printers paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 46). Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above. The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
"Altitude adjustment" on page 184). An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs 6. Troubleshooting 239 Operating system problems Common Windows problems Condition File in Use message appears during installation. General Protection Fault, Exception OE, Spool 32, or Illegal Operation messages appear. Fail To Print, A printer timeout error occurred message appear. Samsung Printer Experience is not shown when you click more settings. Machine information is not displayed when you click the device in the Devices and Printers. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. Suggested solutions Close all other applications, reboot Windows and try printing again. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred. Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties) If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD. Refer to the Microsoft Windows Users Guide that came with your computer for further information on Windows error messages. 1 6. Troubleshooting 240 Operating system problems Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. Suggested solutions It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on the cover page. When printing a document in Mac with Acrovat Reader 6.0 or higher, colors print incorrectly. Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader. Refer to the Mac Users Guide that came with your computer for further information on Mac error messages. 2 6. Troubleshooting 241 Operating system problems Common Linux problems condition There is no xsane nor simple-
scan applicatin on my Linux machine. Scanner can not be found via network. When printing more than one copy, the second copy does not print. Unchecking the collate option in the Print Dialog does not work. Printing always works with duplex. Printer is not added through systems printing utility. Paper size and orientation are disabled in the Print Dialog when opening text files. Printing produces divided images. Suggested solutions For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for Fedora). For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for searching network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while using the device. The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package). For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program). This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2. The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/
bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example) The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'. This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility. Refer to the Linux Users Guide that came with your computer for further information on Linux error messages. 3 6. Troubleshooting 242 Operating system problems 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed The PostScript driver may not be installed correctly. Install the PostScript driver (see "Software Installation" on page 120). Print a configuration page and verify that the PS version is available for printing. If the problem persists, contact a service representative. Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory. A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tray. Open the driver properties, select the Device Options tab, and set the tray option
(see "Setting Device Options" on page 65). When printing a document in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader. 6. Troubleshooting 243 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite ALGERIA ARGENTINE ARMENIA AUSTRALIA AUSTRIA 021 36 11 00 0800-555-SAMSUNG
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(Russian) Contact SAMSUNG worldwide 251 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this users guide. ADF An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once. 802.11 AppleTalk 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking. 802.11b/g/n BIT Depth 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth devices. Access point Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals. A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white. BMP A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform. Glossary 252 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CCD Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine. CSV Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a de facto standard throughout the industry, even among non-Microsoft platforms. Collation DADF Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies. A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper. Control Panel A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine. Default The value or setting that is in effect when taking a printer out of its box state, reset, or initialized. Glossary 253 Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. DIMM Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data. DLNA The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share information with each other across the network. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size. DRPD Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Duplex A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle. DNS Duty Cycle The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet. Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter. Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day. Glossary 254 Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking. Emulation FDI Emulation is a technique of one machine obtaining the same results as another. An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state. Ethernet Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present. Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer. Glossary 255 Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity. Grayscale IEEE 1284 A shade of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray. The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Halftone An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. Mass storage device (HDD) Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. Intranet A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. Glossary 256 Glossary IPM The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP ITU-T The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication. The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones. ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. IPX/SPX JBIG IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN). ISO The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards. Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images. JPEG Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web. Glossary 257 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks. MFP Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc. MH Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. MMR Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6. Modem A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information. MR Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted. Glossary 258 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape. An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper. Originals The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else. OSI Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical. PABX A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise. PCL Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers. PDF Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format. Glossary 259 Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. Printer Driver A program used to send commands and transfer data from the computer to the printer. PS See PostScript. PSTN Print Media The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier. The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard. PPM Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute. PRN file An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks. RADIUS Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network access. Resolution The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. Glossary 260 Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run. SMTP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters. Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. TCR Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions. TIFF Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications. Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper. Glossary 261 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting. UNC Path Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL WEP Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. USB Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner. WPA Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP. Glossary 262 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based device-
independent document format. Glossary 263 Index A accessories installing ordering AirPrint AnyWeb Print B buttons eco print screen C cleaning inside outside pickup roller cleaning a machine control panel convention D default settings tray setting device options direct printing utility driver installation Unix E eco printing entering character error message F favorites settings, for printing features machine features print media feature G general icons general settings glossary google cloud printing J jam 65 58 161, 163 205 20 20 72 71 74 71 20 10 43 65 196 135 48 185 92 47 5 168 99 10 174 252 166 clearing paper tips for avoiding paper jams L layout Linux 79 78 171 242 common Linux problems driver installation for network connected 134 driver installation for USB cable connected 123 driver reinstallation for USB cable connected 124 199 199 103 129 printer properties printing system requirements using SetIP loading paper in multi-purpose (or manual feeder) tray 36 paper in the tray1 34 paper in the tray1 / optional trays 34 special media 37 Index 264 Index M Mac 241 common Mac problems driver installation for network connected 134 driver installation for USB cable connected 121 driver reinstallation for USB cable connected 122 197 103 128 printing system requirements using SetIP machine overview front view rear view maintenance parts memory memory upgrading menu admin setup direct usb emulation information job management 18 19 59 67 182 180 177 170 181 menu map menu overview multi-purpose (or manual feeder) tray loading tips on using using special media N network driver installation 170 26 36 36 37 O optional tray ordering output support overlay printing create delete print P Linux Mac UNIX Windows general setup installing environment introducing network programs IPv6 configuration SetIP program wired network setup wireless network setup 134 134 135 130 179 105 126 137 127, 128, 129, 146 127 139 20 numeric keypad n-up printing Mac 197 paper placing a machine adjusting the altitude postScript driver troubleshooting print mobile OS mobileprint print media card stock envelope labels output support preprinted paper 58 58 44 192 193 193 172 184 243 160 160 42 38 41 99 42 Index 265 Index setting the paper size setting the paper type special media printer preferences Linux printer status general information printing changing the default print settings Linux Mac multiple pages on one sheet of paper Mac printing a document Windows printing on both sides of paper Mac printing to a file setting as a default machine special printer features UNIX using direct printing utility printing a document Linux 43 43 37 199 216 186 199 197 197 45 198 187 186 188 200 196 199 Mac UNIX printing feature problem operating system problems problems paper feeding problems power problems printing problems printing quality problems R regulatiory information S safety information symbols samsung cloud printing samsung printer experience Samsung Printer Status secure printing service contact numbers SetIP program 197 200 186 240 226 227 228 232 106 11 11 164 218 216 50 244 127, 146 Special features specifications print media status supplies available supplies estimated toner cartridge life monitoring the supplies life ordering replacing toner cartridge SyncThru Web Service general information SyncThru Web Service T toner cartridge estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing tray adjusting the width and length 183 97 99 20 57 61 69 57 63 207 207 61 60 60 62 63 60 32 Index 266 Index 32 changing the tray size loading paper in multi-purpose (or manual feeder) tray 36 ordering an optional tray 58 setting the paper size and type 43 U understanding the status LED UNIX 90 driver installation for network connected 135 printing 200 Unix system requirements 104 USB cable driver installation driver reinstallation 22, 24, 121, 123 122, 124 USB flash memory data backup managing USB memory device printing using help 53 53 52 47, 198 W watermark create delete edit Windows 191 191 191 240 common Windows problems driver installation for network connected 130 driver installation for USB cable connected 22, 24 system requirements 102 using SetIP 127, 146 wireless WPS disconnecting 140, 141 wireless network network cable 145 Index 267
1 | Users Manual 2 | Users Manual | 5.62 MiB |
Menu overview The control panel provides access to various menus to set up the machine or use the machines functions. Accessing the menu An checked () appears next to the currently selected menu. Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. Some menu names may differ from your machine depending on its options or the models. The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 168). 1
) button on the control panel. Press the arrows until the needed menu item appears and press OK. 1 Press Menu(
2 3 4 5 Press If the setting item has sub menus, repeat step 2. Press OK to save the selection.
(Stop/Clear) to return to the ready mode. 2. Menu Overview and Basic Setup 26 Menu overview Information Layout Paper Graphic
(see "Information" on page 170)
(see "Layout" on page 171)
(see "Paper" on page 172)
(see "Graphic" on page 173) Configuration Demo Page Network Configuration Supplies Information Usage Counter Accounta Menu Map PCL Font PS Font Orientation Portrait Landscape Margin Common Margin MP Tray Tray[x]b Emulation Margin Duplex Off Long Edge Short Edge Copies Tray[x]b Paper Size Paper Type MP Tray Paper Size Paper Type Paper Source Auto Tray[x]b MP Tray Tray Confirm Tray[x]b MP Tray Resolution Standard High Resolution Clear Text Off Minimum Medium Maximum Edge Enhancement Off Normal Maximum Auto CR a. This is used only available when Job Accounting is enabled from the SyncThru Web Admin Service. b. [tray type] indicates the tray number. 2. Menu Overview and Basic Setup 27 Menu overview System Setup
(see "System Setup" on page 174) Emulation Image Management
(see "Emulation" on page 177)
(see "Image Management" on page 178) Emulation Type Setup Custom Color Default Print Density Maintenance CLR Empty Msg.a Supplies Life RAM Diskb Paper Low Alert Toner Save Quiet Mode Eco Settings Auto Power Off Filing Policy Date & Time Date Format Clock Mode Language Default Paper Power Save Wakeup Event Job Timeout Held Job Timeout Altitude Adjustment Humidity Job Rescheduling Auto Continue Auto Tray Switch Paper Substitution Tray Protection Tray Mode Skip Blank Pages a. This option only appears when small amount of toner is left in the cartridge. b. Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 2. Menu Overview and Basic Setup 28 Menu overview Network
(see "Network" on page 179) Protocol Management NFC Network Configuration Clear Setting TCP/IP (IPv4) DHCP BOOTP Static TCP/IP (IPv6) IPv6 Protocol DHCPv6 Config Ethernet Ethernet Port Ethernet Speed 802.1x Wi-Fib Wi-Fi On/Off Wi-Fi Settings WPS Wi-Fi Direct Wi-Fi Signal CLR Wi-Fi set. Direct USB
(see "Direct USB" on page 180) Print From File Manage Show Space Job Managementa
(see "Job Management" on page 181) Active Job Secure Job Stored Job Admin Setup
(see "Admin Setup" on page 182) Stamp Stamp Activate Item Text Size Opacity Position Change Admin Password Firmware Upgrade Import Setting Export Setting Secure Printc Supplies Management Toner Low Alert a. This option is available when the optional memory installed or RAM Disk is checked. b. This option is available when the optional Wireless/NFC kit installed. c. This option is available when the System Setup > Maintenance > RAM Disk is enabled. 2. Menu Overview and Basic Setup 29 Machines basic settings You change the machines setting set in the machine from Samsung Easy Printer Manager program or SyncThru Web Service.
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If you machine is connected to the local, you can set the machines setting from Samsung Easy Printer Manager > Advanced Setting
> Device Settings (see "Using Samsung Easy Printer Manager" on page 214). If your machine is connected to the network, you can set the machines setting from SyncThru Web Service > Settings tab >
Machine Settings (see "Using SyncThru Web Service" on page 207).
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After installation is complete, you may want to set the machine's default settings. To change the machines default settings, follow these steps:
It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select 2
(Menu) > System Setup on the control panel. Select the option you want, then press OK. Language: Change the language that is displayed on the control panel. Date & Time: You can set the time and date. They are printed on reports. If, however, they are not correct, you need to change it for the correct time being. Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 185). Month = 01 to 12 Day = 01 to 31 Year = requires four digits Hour = 01 to 12 Minute = 00 to 59 Clock Mode: You can set your machine to display the current time using either a 12 hours or 24 hours format. Power Save: When you are not using the machine for a while, use this feature to save power. When you press the power button or start printing, the product will wake up from the power saving mode. When you press any button except power button, the machine wake up from the power save mode. Press Wakeup Event > On on the control panel.
(Menu) > System Setup >
Altitude Adjustment: Print quality is affected by atmospheric pressure, which atmospheric pressure is determined by the height of the machine above sea level. Before you set the altitude value, determine the altitude where you are (see "Altitude adjustment" on page 184). 3 Select the option you want, then press OK. 2. Menu Overview and Basic Setup 30 Machines basic settings Press OK to save the selection. Press
(Stop/Clear) to return to the ready mode. Refer to below links to set other settings useful for using the machine. See "Setting the paper size and type" on page 43. See "Keypad letters and numbers" on page 185. 4 5 2. Menu Overview and Basic Setup 31 Media and tray This chapter provides information on how to load print media into your machine. 2 Tray overview Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsungs warranty or service agreements. Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. Using inflammable print media can cause a fire. Use designated print media (see "Print media specifications" on page 99). Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire. To change the size, you need to adjust the paper guides. 3 2 1 1 Paper length guide 2 Paper width guide 3 Paper limit mark 2. Menu Overview and Basic Setup 32 Media and tray For Legal-sized paper Push button as shown and pull out the tray. The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To change the paper size, adjust the guides as shown below. If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. 2. Menu Overview and Basic Setup 33 Media and tray Paper quantity indicator shows the amount of paper in the tray. Tray 1 / optional tray 1 Pull out the paper tray. 1 2 1 Full 2 Empty Loading paper in the tray The procedure is same for all optional trays. 3 2. Menu Overview and Basic Setup 34 Media and tray 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 32). 4 After inserting paper into the tray, squeeze the paper width guides and paper length guide. 3 Flex or fan the edge of the paper stack to separate the pages before loading papers. 2. Menu Overview and Basic Setup 35 Media and tray Do not push the paper width guide too far causing the media to warp. If you do not adjust the paper width guide, it may cause paper jams. Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 5 Insert the tray back into the machine. 6 When you print a document, set the paper type and size for the tray (see
"Setting the paper size and type" on page 43). Multi-purpose tray The Multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 99). Tips on using the Multi-purpose tray Load only one type, size and weight of print media at a time in the Multi-
purpose tray. To prevent paper jams, do not add paper while printing when there is still paper in the Multi-purpose tray. This also applies to other types of print media. Always load the specified print media only to avoid paper jams and print quality problems (see "Print media specifications" on page 99). Flatten any curl on postcards, envelopes, and labels before loading them into the Multi-purpose tray. 2. Menu Overview and Basic Setup 36 Media and tray 1 Press the push-release of multi-purpose tray and it down to open. Unfold the multi-purpose tray extension, as shown. 3 Squeeze the Multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force them too much, or the paper will bent resulting in a paper jam or skew. 2 1 2 Load the paper. When printing the special media, you must follow the loading guideline
(See "Printing on special media" on page 37). When papers overlap when printing using Multi-purpose tray, open tray 1 and remove overlapping papers then try printing again. 4 When you print a document, set the paper type and size for the Multi-
purpose tray (see "Setting the paper size and type" on page 43). 4 Printing on special media The table below shows the special media usable in tray. 2. Menu Overview and Basic Setup 37 Media and tray The paper setting in the machine and driver should match to print without a paper mismatch error. The paper setting in the machine and driver should match to print without a paper mismatch error. You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru Web Service.
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If you machine is connected to the local, you can set the machines setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on page 261). If your machine is connected to the network, you can set the machines setting from SyncThru Web Service > Settings tab > Machine Settings (see "SyncThru Web Service" on page 248).
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To see for paper weights for each sheet, refer to "Print media specifications" on page 99. Types Plain Thick Thicker Thin Bond Color CardStock Tray 1 Optional traya Multi-purpose tray Types Labels Envelope Preprinted Cotton Recycled Archive Letterhead Punched Tray 1 Optional traya Multi-purpose tray
(Tray 2 only) a. This is feature is available when you install and optional tray (see "Variety feature" on page 7). Envelope Printing successfully on envelopes depends upon the quality of the envelopes. 2. Menu Overview and Basic Setup 38 You can set it using
(Menu) > Paper > select the tray you want > Paper Size or Paper Type on the control panel.
(: Supported, Blank: Not supported) Media and tray To print an envelope, place it as shown in the following figure. 2. Menu Overview and Basic Setup 39 Media and tray If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear cover and pull down the pressure lever on the right side about 90 degrees and try printing again. Keep the rear cover opened during printing. 1 1 Output support When selecting envelopes, consider the following factors:
1 Pressure lever When you are printing on an envelope, close the output support. Otherwise, paper jam may occur.
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-
- Weight: should not exceed 90 g/m2 otherwise; jams may occur.
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Construction: should lie flat with less than 6 mm curl and should not contain air. Condition: should not be wrinkled, nicked, nor damaged. Temperature: should resist the heat and pressure of the machine during operation. Use only well-constructed envelopes with sharp and well-creased folds. Do not use stamped envelopes. Do not use envelopes with clasps, snaps, windows, coated lining, self-
adhesive seals, or other synthetic materials. Do not use damaged or poorly made envelopes. 2. Menu Overview and Basic Setup 40 Media and tray Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Labels To avoid damaging the machine, use only labels designed for use in laser printers. 1 Acceptable 2 Unacceptable Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machines fusing temperature for 0.1 second about 170C (338 F). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser. For the best print quality, position margins no closer than 15 mm from the edges of the envelope. Avoid printing over the area where the envelopes seams meet. When selecting labels, consider the following factors:
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-
-
-
Adhesives: Should be stable at your machines fusing temperature about 170C (338F). Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. Curl: Must lie flat with no more than 13 mm of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. 2. Menu Overview and Basic Setup 41 Media and tray Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. Preprinted paper Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. Card stock/ Custom-sized paper In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material. Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machines fusing temperature for 0.1 second (about 170C (338F)). Preprinted paper ink must be non-flammable and should not adversely affect machine rollers. Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality. 2. Menu Overview and Basic Setup 42 Press OK to save the selection. Press
(Stop/Clear) to return to ready mode. If you want to use special-sized paper such as billing paper, select the Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 46). 3 4 Media and tray 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the display screen. For computer printing, select the paper size and type in the application program you use on your computer (see "Opening printing preferences" on page 46). The paper setting in the machine and driver should match to print without a paper mismatch error. You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru Web Service.
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If you machine is connected to the local, you can set the machines setting from Samsung Easy Printer Manager > Advanced Setting
> Device Settings (see "Using Samsung Easy Printer Manager" on page 214). If your machine is connected to the network, you can set the machines setting from SyncThru Web Service > Settings tab >
Machine Settings (see "Using SyncThru Web Service" on page 207).
(Menu) > Paper > select the tray you want > Paper
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You can set it using Size or Paper Type on the control panel. 1 Select Paper Type on the control panel.
(Menu) > Paper > select the tray you want > Paper Size or 2 Select the option you want. 2. Menu Overview and Basic Setup 43 Media and tray Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. 6 The machine sends output to the output tray by default. The printed lages stack on the output support, and the output support will help the printed pages to align. Open the output support. 2. Menu Overview and Basic Setup 44 Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 187). 3 Select your machine from the Select Printer list. Printing Mac printing (see "Mac printing" on page 197). Linux printing (see "Linux printing" on page 199). UNIX printing (see "Unix printing" on page 200). 7 The following Printing Preferences window is for Notepad in Windows 7. Your Printing Preferences window may differ, denpending on your operating system or the application you ard using. 1 Open the document you want to print. 2 Select Print from the File menu. The basic print settings inclouding the number of copies and print range are selected within the Print window. To take advantage of the printer features provided by your printer dirver, click Properties or Preferences in the applications Print window to change the print setting (see "Opening printing preferences" on page 46). To start the print job, click OK or Print in the Print window. 4 2. Menu Overview and Basic Setup 45 Basic printing 8 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows:
You can access this window by simply double-clicking the machine icon
(
) in the Windows task bar. You can also cancel the current job by pressing control panel.
(Stop/Clear) on the Opening printing preferences or When you select an option in Printing Preferences, you may see a warning mark certain option but it is not recommended, and (
select that option due to the machines setting or environment.
) means you can select that
) mark means you cannot
. An exclamation mark (
9 Select Print from the file menu. 1 Open the document you want to print. 2 3 4 Click Properties or Preferences. Select your Printer driver from the Select Printer list. The screenshot may diffr depending on model. You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 206). You can check the machines current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 216). The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center" on page 211). 2. Menu Overview and Basic Setup 46 Basic printing Using a favorite setting The Favorites option, which is visible on each preferences tab except for Favorites tab and Samsung tab, allows you to save the current preferences for future use. To save Favorites items, follow these steps:
1 Change the settings as needed on each tab. 2 Enter a name for the item in the Favorites input box. To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. To delete saved settings, select it in the Favorites tab and click Delete. 10 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 3 Click Save. 4 5 Click OK. When you save Favorites, all current driver settings are saved. Enter name and description, and then select the desired icon. 2. Menu Overview and Basic Setup 47 Basic printing 11 Eco printing The Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. If you press the Eco button from the control panel, Eco mode is enabled. The default setting of Eco mode is double-sided printing (long edge), multiple pages per side (2-up), skip blank pages, and toner save. Some features may not be available depending on the model. You change the machines setting set in the machine from Samsung Easy Printer Manager program or SyncThru Web Service.
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If you machine is connected to the local, you can set the machines setting from Samsung Easy Printer Manager > Advanced Setting
> Device Settings (see "Using Samsung Easy Printer Manager" on page 214). If your machine is connected to the network, you can set the machines setting from SyncThru Web Service > Settings tab >
Machine Settings (see "Using SyncThru Web Service" on page 207).
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Depending on the printer driver you use, Skip blank pages may not work properly. If Skip blank pages feature does not work properly, set the feature from the Easy Eco Driver (see "Easy Eco Driver" on page 206). Setting Eco mode on the control panel 1 Select 2
(Menu) > System Setup > Eco Settings on the control panel. Select the option you want and press OK. Default Mode: Select this to turn on or off the Eco mode.
- Off: Set the Eco mode off.
- On: Set the Eco mode on. If you set the Eco mode on with a password from the SyncThru Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On force message appears. You have to enter the passcode to change the Eco mode status. Select Temp.: Follow the settings from Syncthru Web Service or Samsung Easy Printer Manager. Before you select this item, you must set the Eco function in SyncThru Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco).
- Default Settings: The machine is set to Default Eco mode.
-
Custom Settings: Change any necessary values. 3 4 Press OK to save the selection. Press
(Stop/Clear) to return to ready mode. 2. Menu Overview and Basic Setup 48 Basic printing Setting eco mode on the driver To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 46). Open the Eco tab to set Eco mode. When you see the eco image (
means the eco mode is currently enabled.
), that Eco options Printer Default: Follows the settings from the machine's control panel. None: Disables Eco mode. Eco Printing: To activate Eco mode, select Double-Sided Printing, Layout, Color Mode, Skip Blank Pages, and Toner Save. You want to use in eco mode to save on paper and toner usage. As long as you do not change the options from the other tabs, the document will be printed out as a set in the Eco mode with the selections you have chosen. Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status. Password button: You can set from SyncThru Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator. Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled. Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index. The power consumption in printing mode refers to the average printing power consumption of this machine. The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc. 2. Menu Overview and Basic Setup 49 Basic printing Secure printing Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. You might not be able to print a complex document using the RAM disk. Install an optional memory to print a complex document. 12 When you use a printing device in an office, school or other public place, you can protect your personal documents or confidential information by using the secure printing feature. Starting secure printing from the SyncThru Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 Click Login on the upper right of SyncThru Web Service website. 3 4 Settings > Machine Settings > System > Ram Disk. Enable Ram Disk. This features may not appear on the display depending on options or models. If so, it is not applicable to your machine. Printing secure documents from the control panel 1 Select control panel.
(Menu) > Job Management > Stored Job on the printers 2 3 4 5 Select the document to print. Enter the password that you set from the printer driver. Print the document. Press
(Stop/Clear) to return to ready mode. 2. Menu Overview and Basic Setup 50
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Clearing paper jams Inside the machine The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper from the machine. Illustrations in this users guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 18). 4 4. Troubleshooting 84 Clearing paper jams 2 1 1 2 4. Troubleshooting 85 Clearing paper jams In the exit area The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper from the machine. 5 4. Troubleshooting 86 Clearing paper jams If you do not see the paper in this area, stop and go to next step:
90 1 90 2 1 90 90 4. Troubleshooting 87 Clearing paper jams 6 In the duplex unit area 2 1 1 2 1 2 4. Troubleshooting 88 Clearing paper jams If you do not see the paper in this area, stop and go to next step:
90 1 90 2 1 90 90 4. Troubleshooting 89 Understanding the status LED The color of the LED indicates the machine's current status. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20). To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 92). You also can resolve the error with the guideline from the computerss Samsung Printing Status program window (see "Using Samsung Printer Status" on page 216). If the problem persists, call a service representative. LED Status Off Blinking On Green Description The machine is off-line. When the backlight blinks, the machine is receiving or printing data. The machine is on-line and can be used. A minor error has occurred and the machine is waiting for the error to be cleared. For models that supports display screen on the control panel, check the display message. When the problem is cleared, the machine resumes.
)
(
Status Blinking Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 62).b Orange A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 63). On The cover is opened. Close the cover. There is no paper in the tray when receiving or printing data. Load paper in the tray. The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 92). A paper jam has occurred (see "Clearing paper jams" on page 79). 4. Troubleshooting 90 Understanding the status LED LED
(
) Power/
Wake Up Blue Eco Green Status On Off On Off The machine is in power save mode. The machine is in ready mode or machines power is off. Description Eco mode is on (see "Eco printing" on page 48). Eco mode is off. a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing. b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20). 4. Troubleshooting 91 Understanding display messages Messages appear on the control panel display to indicate the machines status or errors. Refer to the tables below to understand the messages and their meaning, and correct the problem, if necessary. 7 Paper Jam-related messages You can resolve the error with the guideline from the computerss Printing Status program window (see "Using Samsung Printer Status" on page 216). If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. When you call for service, provide the service representative with the contents of display message. Some messages may not appear on the display depending on the options or models.
[error number] indicates the error number.
[tray type] indicates the tray number.
[media type] indicates the media type.
[media size] indicates the media size. Message Meaning Suggested solutions Jam inside of duplex Jam bottom of duplex Jam top of duplex Paper has jammed during duplex printing. This is applicable only to machines with this feature. Clear the jam (see "In the duplex unit area" on page 88). Jam in exit area Paper has jammed in the exit area. Clear the jam (see "In the exit area" on page 86). Jam inside of machine Paper has jammed in the inside machine. Clear the jam (see "Inside the machine" on page 84). Paper jam in tray 1 Paper jam in tray 2 Paper jam in tray 3 Paper jam in tray 4 Paper jam in tray 5 Paper has jammed in the tray. Clear the jam (see "In tray 1" on page 79). Paper has jammed in the optional tray. Clear the jam (see "In optional trays" on page 81). Paper jam in MP tray Paper has jammed in the multi-purpose tray. Clear the jam (see "In the multi-purpose tray" on page 83). 4. Troubleshooting 92 Understanding display messages 8 Toner-related messages Message Meaning Suggested solutions Replace new toner The indicated toner cartridge has reached its estimated cartridge life. Replace the toner cartridge with a Samsung- genuine toner cartridgea (see "Replacing the toner cartridge" on page 63). The estimated cartridge life of toner is close. Prepare new toner Error: [error number]
The toner cartridge is not installed. Toner Not Installed Error: [error number]
The toner cartridge is not installed. There is a problem in the toner cartridge. Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner"
on page 62). Install the toner cartridge. If it is already installed, try to reinstall the toner cartridge. If the problem persists, call for service. Reinstall the toner cartridge. Turn the machine off and back on again. If the problem persists, call for service. Message Meaning Suggested solutions Toner Not Compatible The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine (see "Available consumables" on page 57). Replace new toner The indicated toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues
(see "Replacing the toner cartridge" on page 63). If the machine stops printing, replace the toner cartridge (see
"Replacing the toner cartridge"
on page 63). Remove seal tape The seal tape of the toner cartridge is not removed Remove the seal tape of the toner cartridge (see "Replacing the toner cartridge" on page 63). a. When the toner cartridge has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThruWeb Service. (Settings
> Machine Settings > System > Setup > Supplies Management > Toner Cartridge Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management >
Toner Cartridge Stop). Turning off this option and continuing to print may damage the device's system. 4. Troubleshooting 93 Understanding display messages 9 Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. Tray-related messages Message Meaning Suggested solutions The output tray is full. Output bin is full Paper Empty in all trays There is no paper in all tray. Paper Empty in MP tray There is no paper in the multi-purpose tray. Remove papers from the output tray, the machine resumes printing. If the problem persists, call for service. Load paper in the tray (see
"Loading paper in the tray"
on page 34). Load paper in the multi-
purpose tray (see "Multi-
purpose tray" on page 36). Message Meaning Suggested solutions The paper sizespecified in the printerproperties does notmatch the paper youare loading. Paper mismatch [tray type]
[tray type] cassette Out The tray is not securely latched Error: [error number]
There is a problem in the tray. Error: [error number]
There is a problem in the tray. Paper Low in [tray type]
Running out of paper in the tray. You can select the option between Continue or Cancel. If you select Cancel
, the printing job will stop. Load the correct paper in the tray. If you select Continue, printing job will continue. Close the tray until it locks into place. If the problem persists, call for service. Check the tray connection. If the problem persists, call for service. Open and close the tray. If the problem persists, call for service Load paper in the tray. Paper Empty in [tray type]
There is no paper in the tray. Load paper in the tray. 4. Troubleshooting 94 Understanding display messages Network-related messages Message Meaning Suggested solutions Error [error number]
There is a problem in the network. Turn the machine off and back on again. If the problem persists, call for service. IP Conflict The IP address is used elsewhere. Check the IP address or obtain a new IP address. Fail to authenticate. 802.1x Network Error Check the network authentication protocol. If the problem persists, contact your network administrator. 10 11 Message Meaning Suggested solutions Error [error number]
Install toner again The toner cartridge is installed improperly, or the connector is polluted. Reinstall the Samsung-
genuine toner cartridge two or three times to confirm it is seated properly. If the problem persists, please call for service. Reboot the power and try the printing job again. If the problem persists, please call for service. The machine unit cannot be controlled. Error [error number]
Turn off then on Error [error number]
Call for service Not proper room temp. Move set The machine is in a room with improper room temperature. Move the machine to a room with proper room temperature. Misc. messages Prepare fuser unit The life of the fuser unit will be expried soon. Meaning Suggested solutions The cover is not securely latched. Close the cover until it locks into place. Replace fuser unit The life of the fuser unit will be expired. Message Door is open. Close it Front door is open. Close it Replace the fuser unit with a new one. If the problem persists, please call for service. Replace the fuser unit with a new one. If the problem persists, please call for service. 4. Troubleshooting 95 5. Appendix This chapter provides product specifications and information concerning applicable regulations. Specifications Regulatory information Copyright 97 106 116 Specifications General specifications These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit www.samsung.com. 1 Dimensiona Weighta Noise Levelbc Temperature Humidity Power ratingd Items Description Width x Length x Height 351 x 421.4x 406mm (13.82 x 16.59 x 15.98 inches) Machine with consumables 10.21 kg (22.5 lbs) Ready mode Print mode Copy mode Operation Storage (packed) Operation Storage (packed) 110 volt models 220 volt models Less than 26 dB (A) Less than 53 dB (A) Less than 56 dB (A) 10 to 30 C (50 to 86 F)
-20 to 40 C (-4 to 104 F) 20 to 80% RH 10 to 90% RH AC 110 - 127 V AC 220 - 240 V 5. Appendix 97 Specifications Power consumption e Average operating mode Less than 750 W Items Description Ready mode Power save mode Power off modef Network Standby Mode (All Port Activation) Less than 60 W Less than 1.4 W Less than 0.1 W Less than 1.4 W a. Dimensions and weight are measured without other accessories. b. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. c. China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice. d. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine. e. The power consumption may be affected by the machines status, setting conditions, operating environment, and measuring equipment and method the country uses. f. Power consumption can be completely avoided only when the power cable is not connected. 5. Appendix 98 Specifications Print media specifications 2 Type Size Dimensions Weight/Capacitya Tray1 / Optional trays(Tray2, Tray3, Tray4, Tray5) Multi-purpose tray Plain paperb c Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Statement Executive A5 A6 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) 70 to 90 g/m2 (19 to 24 lbs bond) Tray1: 550 sheets of 75g/m2 (20 lbs bond) Optional trays: 550 Sheets of 75g/m2 (20 lbs 210 x 297 mm (8.27 x 11.69 inches) bond) 70 to 90 g/m2 (19 to 24 lbs bond) 100 sheets 216 x 343 mm (8.5 x 13.5 inches) 182 x 257 mm (7.17 x 10.12 inches) 176 x 250 mm (6.93 x 9.84 inches) 140 x 216 mm (5.5 x 8.5 inches) 184 x 267 mm (7.25 x 10.5 inches) 148 x 210 mm (5.83 x 8.27 inches) 105 x 148 mm (4.13 x 5.83 inches) 70 to 90 g/m2 (19 to 24 lbs bond) 150 sheets of 80g/m2 (21 lbs bond) Not available in optional trays. 5. Appendix 99 Specifications Type Size Dimensions Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 Envelope No. 9 Envelope DL Envelope C5 Envelope C6 105 x 241 mm (4.12 x 9.5 inches) 98 x 225 mm (3.87 x 8.87 inches) 110 x 220 mm (4.33 x 8.66 inches) 162 x 229 mm (6.38 x 9.02 inches) 114 x 162 mm (4.49 x 6.38 inches) Weight/Capacitya Tray1 / Optional trays(Tray2, Tray3, Tray4, Tray5) Multi-purpose tray 75 to 90 g/m2 (20 to 24 lbs bond) 20 sheets 75 to 90 g/m2 (20 to 24 lbs bond) 10 sheets Envelope Monarch, Envelope C6:
Not available in optional trays. Envelope No. 10, Envelope No. 9, Envelope DL, Envelope C5: Not available in optional Tray3, Tray 4,Tray5. Thick paperb c Thicker paperc d Thin paper Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section 91 to 105 g/m2 (24 to 28 lbs bond) 50 sheets of 105 g/m2 (28 lbs bond) Refer to the Plain paper section Not available in tray1 and optional trays. Refer to the Plain paper section 60 to 69 g/m2 (16 to 19 lbs bond) 550 sheets of 75 g/m2 (20s lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) 550 sheets of 75g/m2 (21 lbs bond) Cotton, Color, Pre-
printed, Punched paper, Letterhead Refer to the Plain paper section Refer to the Plain paper section 91 to 105 g/m2 (24 to 28 lbs bond) 10 sheets 164 to 220 g/m2 (43 to 59 lbs bond) 10 sheets 60 to 69g/m2 (16 to 19 lbs bond) 100 sheets 75 to 90 g/m2 (20 to 24 lbs bond) 100 sheets 5. Appendix 100
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Tips for moving & storing your machine When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. When moving the machine, make sure at least two people are holding the machine securely. 3. Maintenance 76 4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. Tips for avoiding paper jams Clearing paper jams Understanding the status LED Understanding display messages 78 79 90 92 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 225). If you cannot find a solution in the User's Guide or the problem persists, call for service. Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32). Do not remove paper from the tray while your machine is printing. Flex, fan, and straighten paper before loading. Do not use creased, damp, or highly curled paper. Do not mix papers in a tray. Use only recommended print media (see "Print media specifications" on page 99). 4. Troubleshooting 78 Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 Illustrations on this users guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 1 4. Troubleshooting 79 Clearing paper jams If you do not see the paper in this area, stop and go to next step:
2 1 1 2 4. Troubleshooting 80 Clearing paper jams In optional trays The procedure is same for all optional trays. 2 4. Troubleshooting 81 Clearing paper jams If you do not see the paper in this area, stop and go to next step:
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting 82 Clearing paper jams 3 In the multi-purpose tray 4. Troubleshooting 83
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Clearing paper jams In the exit area The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper from the machine. 5 4. Troubleshooting 86 Clearing paper jams If you do not see the paper in this area, stop and go to next step:
90 1 90 2 1 90 90 4. Troubleshooting 87 Clearing paper jams 6 In the duplex unit area 2 1 1 2 1 2 4. Troubleshooting 88
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Using USB memory device This chapter explains how to use a USB memory device with your machine. You must use only an authorized USB memory device with an A plug type connector. 13 About USB memory device A B USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, music and videos, high resolution photographs, or whatever other files you want to store or move. You can do the following tasks on your machine by using a USB memory device. Scan documents and save them on a USB memory device Print data stored on a USB memory device Restore backup files to the machines memory Format the USB memory device Check the available memory space Your machine supports USB memory devices with FAT16/FAT32 and sector size of 512 bytes. Check your USB memory devices file system from your dealer. Use only a USB memory device with metal-shielded connector. Only use a USB memory device that has obtained compatibility certification, otherwise, the machine might not recognize it. 2. Menu Overview and Basic Setup 51 Using USB memory device Insert a USB memory device into the USB memory port on your machine. 14 Do not remove the USB memory device while it is in use. The machine warranty does not cover damage caused by users misuse. If your USB memory device has certain features such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the users guide of the USB memory device. Printing from a USB memory device You can directly print files stored on a USB memory device. Direct Print option supported file types:
PRN: Only files created by provided driver with your machine are compatible. If you print PRN files created from other machine, the printout would be different. TIFF: TIFF 6.0 Baseline JPEG: JPEG Baseline PDF: PDF 1.7 or lower To print a document from a USB memory device:
Select Menu(
Select the folder or file you want.
) > Direct USB > Print From on the control panel. 1 Insert a USB memory device into the USB memory port on your machin 2 3 4 5 6 Select the number of copies to be printed or enter the number.
(Stop/Clear) button to return to ready mode. Press OK. Press 2. Menu Overview and Basic Setup 52 Using USB memory device 15 Backing up data Data in the machines memory can be accidentally erased due to power failure or storage failure. Backup helps you protect the system settings by storing them as backup files on a USB memory device. Backing up data 1 Insert the USB memory device into the USB memory port on your machine. Select Setup File. Select the file you want to restore. Press OK when the confirmation window appears. Press
(Stop/Clear) button to return to ready mode. 3 4 5 6 16 Managing USB memory You can delete image files stored on a USB memory device one by one or all at once by reformatting the device. 2 3 4 Select Menu(
panel.
) > Admin Setup > Export Setting on the control Press OK when the confirmation window appears. Press
(Stop/Clear) button to return to ready mode. After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it. Restoring data Deleting an image file 1 Insert the USB memory device on which the backup data is stored in to the USB memory port. 2 Select Menu(
panel.
) > Admin Setup > Import Setting on the control 1 Insert a USB memory device into the USB memory port on your machine. 2
) > Direct USB >File Manage > Delete on the control Select Menu(
panel. 3 Press OK when the confirmation window appears. 2. Menu Overview and Basic Setup 53 Using USB memory device 4 Press
(Stop/Clear) button to return to ready mode. Formatting a USB memory device 1 Insert a USB memory device into the USB memory port on your machine. 2
) > Direct USB > File Manage >Format on the control Select Menu(
panel. 3 4 Press OK when the confirmation window appears. Press
(Stop/Clear) button to return to ready mode. Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents. Select Menu(
1 Insert a USB memory device into the USB memory port on your machine. 2 3 4
) > Direct USB > Show Space on the control panel. The available memory space appears on the display.
(Stop/Clear) button to return to ready mode. Press 2. Menu Overview and Basic Setup 54 3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. Ordering supplies and accessories Available consumables Available accessories Available maintenance parts Storing the toner cartridge Redistributing toner Replacing the toner cartridge Monitoring the supplies life Setting the toner Cleaning the machine Tips for moving & storing your machine Installing accessories 56 57 58 59 60 62 63 65 69 70 71 76 Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts (see
"Available consumables" on page 57,"Available accessories" on page 58). To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3. Maintenance 56 Available consumables When supplies reach the end of their life spans, you can order the followings of consumables for your machine:
Type Toner cartridge Average yielda Part name Average continuous cartridge yield : Approx. 10,000 standard pages Average continuous cartridge yield : Approx. 20,000 standard pages MLT-D201S MLT-D201L a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. Depending on the options, percentage of image area and job mode used, the toner cartridges lifespan may differ. When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the specific country conditions. Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machines warranty. 3. Maintenance 57 Available accessories You can purchase and install accessories to enhance your machines performance and capacity. Some features and optional goods may not be available depending on models or country (see "Features by model" on page 7). Accessory Function Memory module Extends your machines memory capacity. Optional trays (Tray2, Tray3, Tray4, Tray 5) If you are experiencing frequent paper supply problems, you can attach an additional 550a Sheet trays. Part name SL-MEM001: 2 GB SL-SCF4000 Wireless /NFC kit This kit lets you use your machine as a Wireless and NFC machine. SL-NWE001X a. Plain paper 75g/m2 (20 lb bond). 3. Maintenance 58 Available maintenance parts You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used, computing performance, application software, connecting method, paper type, paper size, and job complexity. 3. Maintenance 59 Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet. Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly. Store the cartridge inside the protective bag from the original package. Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine. Do not store consumables in any of the following conditions:
-
-
-
-
-
-
-
Temperature greater than 30C (86F). Humidity range less than 20% or greater than 80%. An environment with extreme changes in humidity or temperature. Direct sunlight or room light. Dusty places. A car for a long period of time. An environment where corrosive gases are present.
-
An environment with salty air. Handling instructions Do not touch the surface of the photoconductive drum in the cartridge. Do not expose the cartridge to unnecessary vibrations or shock. Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. 1 2 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges. Samsungs printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3. Maintenance 60 Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often. 3. Maintenance 61 Redistributing toner When the toner cartridge is near the end of its life:
White streaks or light printing occurs and/or density varies from side to side. The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display. The computers Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 216). If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. Illustrations on this users guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area. Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 2 1 3. Maintenance 62 Replacing the toner cartridge A toner cartridge has almost reached its estimated cartridge life:
The status LED and the toner-related message on the display indicate when the toner cartridge should be replaced. The computers Samsung Printing Status Program window appears on the computer telling you when the cartridge is empty (see "Using Samsung Printer Status"
on page 216). Check the type of the toner cartridge for your machine (see "Available consumables" on page 57). Shake the toner cartridge thoroughly, it will increase the initial print quality. Illustrations on this users guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area. Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 3. Maintenance 63 Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 1 2 3. Maintenance 64 Installing accessories 4 Precautions 5 Setting Device Options Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you need to set the optional devices in Device Options. Discharge static electricity The control board and internal accessories (network interface card or memory module) are sensitive to static electricity. Before installing or removing any internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again. When installing accessories, the battery inside the machine is a service component. Do not change it by yourself. There is a risk of an explosion if battery is replaced by an incorrect type. Your service provider should remove the old batttery from your device and dispose of it in accordance with the relevant regulations in your country. 1 Click the Windows Start menu. For Windows 8, from the Charms, select Search > Settings. 2 3 4 For Windows XP Service Pack 3/2003, select Printers and Faxes. For Windows 2008/Vista, select Control Panel > Hardware and Sound > Printers. For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers. For Windows 8, search for Devices and Printers. For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers. Right-click your machine. For Windows XP Service Pack 3/2003/2008/Vista, press Properties. For Windows 7, For Windows 8, and Windows Server 2008 R2, from context menus, select the Printer properties. 3. Maintenance 65 Installing accessories 5 6 If Printer properties item has mark, you can select other printer drivers connected with selected printer. Select Device Options. The Properties window may differ depending on the driver or operating system you are using. Select the appropriate option. Some menus may not appear in the display depending on options or models. if so, it is not applicable to your machine. Tray Options: Select the optional tray you installed. You can select the tray. Storage Options: Select the optional memory you installed. If this feature is checked, you can select the Print Mode. Printer Configuration: Select the printer language for the print job. Administrator Settings: You can select the Printer Status and EMF Spooling. Admin Job Accounting: Allows you to associate user and account identification information with each document you print.
- User permission: If you check this option, only users with user permission can start a print job.
- Group permission: If you check this option, only groups with group permission can start a print job. If you want to encrypt job accounting password, check Job Accounting Password Encryption. Custom Paper Size Settings: You can specify custom paper size. 7 Click OK until you exit the Properties or Printer properties window. 3. Maintenance 66 Installing accessories 6 Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's. The order information is provided for optional accessories (see "Available accessories" on page 58). After installing the optional memory, you can use the advanced printing features, such as proofing a job and specifying of printing a secure print job in the printer properties window. You can control the active job queue and file policy in Job Management menu. 1 2 3. Maintenance 67 Installing accessories 2 1 3. Maintenance 68 Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.
(Menu) > System Setup > Maintenance > Supplies Life on the control panel. Select the option you want and press OK. 1 Select 2 3 Press
(Stop/Clear) to return to ready mode. 3. Maintenance 69 Setting the toner If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. You change the machines setting set in the machine from Samsung Easy Printer Manager program or SyncThru Web Service.
-
-
If you machine is connected to the local, you can set the machines setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings
(see "Using Samsung Easy Printer Manager" on page 214). If your machine is connected to the network, you can set the machines setting from SyncThru Web Service > Settings tab > Machine Settings (see "Using SyncThru Web Service" on page 207).
(Menu) > Admin Setup > Supplies Management > Toner Low Alert on the control panel. Select the option you want and press OK to save the selection. 1 Select 2 3 Press
(Stop/Clear) to return to ready mode. 3. Maintenance 70 Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet. If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you. During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 7 Cleaning the outside Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine. 3. Maintenance 71 Cleaning the machine 8 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area. Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. Use a dry lint-free cloth to clean the machine. Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. Illustrations on this users guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 3. Maintenance 72 Cleaning the machine 1 2 2 1 3. Maintenance 73 Cleaning the machine Cleaning the pickup roller Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. Illustrations on this users guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 9 3. Maintenance 74 Cleaning the machine 1 2 2 1 3. Maintenance 75
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Tips for moving & storing your machine When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. When moving the machine, make sure at least two people are holding the machine securely. 3. Maintenance 76 4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. Tips for avoiding paper jams Clearing paper jams Understanding the status LED Understanding display messages 78 79 90 92 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error. If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 225). If you cannot find a solution in the User's Guide or the problem persists, call for service. Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32). Do not remove paper from the tray while your machine is printing. Flex, fan, and straighten paper before loading. Do not use creased, damp, or highly curled paper. Do not mix papers in a tray. Use only recommended print media (see "Print media specifications" on page 99). 4. Troubleshooting 78 Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 Illustrations on this users guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 1 4. Troubleshooting 79 Clearing paper jams If you do not see the paper in this area, stop and go to next step:
2 1 1 2 4. Troubleshooting 80 Clearing paper jams In optional trays The procedure is same for all optional trays. 2 4. Troubleshooting 81 Clearing paper jams If you do not see the paper in this area, stop and go to next step:
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting 82 Clearing paper jams 3 In the multi-purpose tray 4. Troubleshooting 83 Clearing paper jams Inside the machine The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper from the machine. Illustrations in this users guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 18). 4 4. Troubleshooting 84 Clearing paper jams 2 1 1 2 4. Troubleshooting 85
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Specifications Type Size Dimensions Weight/Capacitya Tray1 / Optional trays(Tray2, Tray3, Tray4, Tray5) Multi-purpose tray Recycled Labelse Card stockb c Bond paper Archive Refer to the Plain paper section Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section 60 to 90 g/m2 (16 to 24 lbs bond) 550 sheets of 75 g/m2 (20 lbs bond) 120 to 150 g/m2 (32 to 40 lbs bond) 50 sheets Refer to the Plain paper section Refer to the Plain paper section 106 to 163 g/m2 (28 to 43 lbs bond) 50 sheets 105 to 120 g/m2 (28 to 32 lbs bond) 50 sheets Refer to the Plain paper section 550 sheets Minimum size (custom) Maximum size (custom) 76 x 127 mm (3 x 5 inches) 60 to 163 g/m2 ( 16 to 43 lbs bond) 216 x 356 mm (8.5 x 14 inches) a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b. Post card 4 x 6, Post card 10 0 x 148.5 are supported for Tray1, Multi-purpose tray. c. d. Post card 4 x 6, Post card 10 0 x 148.5 are supported for Multi-purpose tray. e. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness. Index card (3x5) is supported for Multi-purpose tray. 60 to 90 g/m2 (16 to 24 lbs bond) 100 sheets 120 to 150 g/m2 (32 to 40 lbs bond) 10 sheets 106 to 163 g/m2 (32 to 43 lbs bond) 10 sheets 105 to 120 g/m2 (28 to 32 lbs bond) 10 sheets 100 sheets 60 to 220 g/m2 ( 16 to 59 lbs bond) 5. Appendix 101 Specifications 3 System requirements Microsoft Windows Operating system Windows XP Service Pack 3 Windows Server 2003 Windows Server 2008 Windows Vista Windows 7 Windows Server 2008 R2 Windows 8 Windows 8.1 Windows Server 2012 Windows Server 2012 R2 Requirement (recommended) CPU Intel Pentium III 1 GHz (Pentium IV 2 GHz) Intel Pentium III 1 GHz (Pentium IV 2 GHz) Intel Pentium IV 1 GHz (Pentium IV 2 GHz) Intel Pentium IV 3 GHz Intel Pentium IV 1 GHz 32-bit or 64-bit processor or higher Support for DirectX 9 graphics with 128 MB memory (to enable the Aero theme). DVD-R/W Drive Intel Pentium IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) Intel Pentium IV 1 GHz 32-bit or 64-bit processor or higher Support for DirectX 9 graphics with 128 MB memory (to enable the Aero theme). DVD-R/W Drive Intel Pentium IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) RAM 512 MB (1 GB) 512 MB (1 GB) 512 MB (2 GB) 512 MB (1 GB) 1 GB (2 GB) 512 MB (2 GB) 2 GB free HDD space 1.5 GB 1.5 GB 10 GB 15 GB 16 GB 10 GB 20 GB 512 MB (2 GB) 32 GB Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. Users who have administrator rights can install the software. Windows Terminal Services is compatible with your machine. 5. Appendix 102 Specifications Mac Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.6 Mac OS X 10.7 - 10.10 Intel processors Intel processors 1 GB (2 GB) 2 GB 1 GB 4 GB Linux Items Requirements RedHat Enterprise Linux WS 5, 6, 7 Fedora12, 13, 14, 15, 16, 17, 18, 19, 20 OpenSuSE 11.2, 11.3, 11.4, 12.1, 12.2, 12.3, 13.1 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04 SuSE Linux Enterprise Desktop 10, 11 Debian 6, 7 Mint 13, 14, 15, 16, 17 Pentium IV 2.4GHz (Intel Core2) 512 MB (1 GB) 1 GB (2 GB) Operating system CPU RAM Free HDD space 5. Appendix 103 Specifications Unix Operating system Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (Power PC) Free HDD space Up to 100 MB 5. Appendix 104 Specifications Network environment Network and wireless models only (see "Features by model" on page 7). 4 You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Network operating system Network protocols Wireless security a. Optinal device Specifications Ethernet 10/100/1000 Base-TX Wired Lan Network Interface 802.11b/g/n Wireless LAN & Near Field Communication(NFC)a Windows XP Servie Pack 3, Windows Server 2003, Windows Vista 7, Windows Server 2008 R2 Various Linux OS Mac OS X 10.6 - 10.10 UNIX OS TCP/IPv4 DHCP, BOOTP DNS, WINS, Bonjour, SLP, UPnP Standard TCP/IP Printing (RAW), LPR, IPP, WSD SNMPv 1/2/3, HTTP, IPSec, SMTP TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec) Authentication: Open System, Shared Key, WPA + WPA2 Personal (PSK) Encryption: WEP64, WEP128, TKIP, AES 5. Appendix 105 Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:
5 Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-
1 : 2007. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage your eyes. 6 Ozone safety This products ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. 5. Appendix 106 Regulatory information 7 Perchlorate warning This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only) 9 10 Recycling Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. For more information on the ENERGY STAR program see http://
www.energystar.gov For ENERGY STAR certified models, the ENRGY STAR label will be on your machine. Check if your machine is ENERGY STAR certified. Website: http://www.samsung.com/cn/support/location/
supportServiceLocation.do?page=SERVICE.LOCATION
5. Appendix 107 Regulatory information 11 Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other s of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
(The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 State of California Proposition 65 Warning (US Only) 12 13 Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. 5. Appendix 108 Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of the Industry and Science Canada. Cet appareil numrique respecte les limites de bruits radiolectriques applicables aux appareils numriques de Classe B prescrites dans la norme sur le matriel brouilleur: Appareils Numriques, ICES-003 dicte par lIndustrie et Sciences Canada. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or experienced radio TV technician for help. Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. 14 United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label. 5. Appendix 109 Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device cannot be colocated with another transmitter and transmitting antenna. 15 Russia / Kazakhstan / Belarus only 5. Appendix 110 Regulatory information Germany only Thailand only 16 17 18 Replacing the Fitted Plug (for UK Only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Contact the people from you purchased the machine. The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Important warning:
You must earth this machine. The wires in the mains lead have the following color code:
Green and Yellow: Earth Blue: Neutral Brown: Live If the wires in the mains lead do not match the colors marked in your plug, do the following:
You must connect the green and yellow wire to the pin marked by the letter E or by the safety Earth symbol or colored green and yellow or green. You must connect the blue wire to the pin which is marked with the letter N or colored black. You must connect the brown wire to the pin which is marked with the letter L or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 5. Appendix 111 Regulatory information 19 Declaration of conformity (European countries) EC Certification Approvals and Certifications Hereby, Samsung Electronics, declares that this [M403x series] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC. January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment. January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of the Member States related to electromagnetic compatibility. March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative. Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX) This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document. 5. Appendix 112 Regulatory information European radio approval information (for products fitted with EU-approved radio devices) 20 Regulatory compliance statements Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark is on the system label. The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive. European states qualified under wireless approvals:
EU countries European states with restrictions on use:
EU EEA/EFTA countries No limitations at this time Wireless guidance Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. 5. Appendix 113 Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter. Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:
Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless Ethernet) and Bluetooth communication devices are examples of devices that provide wireless communication. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. 5. Appendix 114 Regulatory information 21 China only
5. Appendix 115 Copyright 2015 Samsung Electronics Co., Ltd. All rights reserved. This users guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this users guide. Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. Microsoft, Windows XP Service Pack 3, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation. Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc. Google Cloud Print is a trademark of Google Inc. iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc. All other brand or product names are trademarks of their respective companies or organizations. The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL https://opensource.samsung.com/opensource/Samsung_M403x_Series/seq/46 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information. QR code REV. 1.00 5. Appendix 116 Users Guide Users Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows. ADVANCED 1. Software Installation Installation for Mac Reinstallation for Mac Installation for Linux Reinstallation for Linux 2. Using a Network-Connected Machine Useful network programs Wired network setup Installing driver over the network IPv6 configuration Wireless network setup(Optional) Using the NFC feature (Optional) Supported Mobile Apps Mopria AirPrint Samsung Cloud Print Google Cloud Print 121 122 123 124 126 127 130 137 139 151 160 161 163 164 166 3. Useful Setting Menus Before you begin reading a chapter Information Layout Paper Graphic System Setup Emulation Image Management Network Direct USB Job Management Admin Setup 4. Special Features Altitude adjustment Entering various characters Printing features 169 170 171 172 173 174 177 178 179 180 181 182 184 185 186 118 ADVANCED 5. Useful Management Tools Accessing management tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru Web Service Using Samsung Printer Center Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience 6. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Operating system problems 203 204 205 206 207 211 214 216 218 226 227 228 232 240 119 1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cableA locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machines driver (see "Installing driver over the network" on page 130). Installation for Mac Reinstallation for Mac Installation for Linux Reinstallation for Linux 121 122 123 124 If you are a Windows OS user, refer to the Basic Guide for installing the machines driver (see
"Installing the driver locally" on page 22). Only use a USB cable no longer then 3 meter (118 inches). Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. Select the CD-ROM volume that appears on Finder. Insert the supplied software CD into your CD-ROM drive. 2 3 4 Double-click the Install Software icon. 5 6 Click Next and then follow the instructions in the installation window. Read the license agreement and Check installation agreement button. 1. Software Installation 121 Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. 2 3 Check the program you want to delete and click Uninstall. 4 5 After the uninstallation is finished, click Close. Enter the password and click OK. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1. Software Installation 122 Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product >
Support or Downloads). 8 When installation finished, launch printing utility (Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program). 9 Click Add button. 10 Select your printer. 11 Click Forward button and add it to your system. 1 Installing the Unified Linux Driver You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 1 Make sure that the machine is connected to your computer and powered on. 2 Copy Unified Linux Driver package to your system. 3 Open Terminal program and go to the folder that you copied the package to. Extract the package. 4 5 Move to uld folder. 6 Execute "./install.sh" command (If you're not logged in as root, execute the command with "sudo" as "sudo ./install.sh") 7 Proceed with installation. 1. Software Installation 123 Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open Terminal program. 2 Move to uld folder extracted from Unified Linux Driver package. 3 Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo" as "sudo ./uninstall.sh") 4 Proceed with uninstallation. 1. Software Installation 124 2. Using a Network-
Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. Installing driver over the network IPv6 configuration Useful network programs Wired network setup Wireless network setup(Optional) Using the NFC feature (Optional) Supported Mobile Apps Mopria AirPrint Samsung Cloud Print Google Cloud Print 126 127 130 137 139 151 160 161 163 164 166 Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. 2 SetIP wired network setup This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. See "IPv4 configuration using SetIP (Windows)" on page 127. See "IPv4 configuration using SetIP (Mac)" on page 128. See "IPv4 configuration using SetIP (Linux)" on page 129. The machine that does not support the network port, it will not be able to use this feature (see "Rear view" on page 19). TCP/IPv6 is not supported by this program. Before using the programs below, set the IP address first. Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). 1 SyncThru Web Service The web server embedded on your network machine allows you to do the following tasks (see "Using SyncThru Web Service" on page 207). Check the supplies information and status. Customize machine settings. Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's email automatically. Configure the network parameters necessary for the machine to connect to various network environments. 2. Using a Network-Connected Machine 126 Wired network setup 3 Printing a network configuration report For example:
MAC Address: 00:15:99:41:A2:78 You can print Network Configuration Report from the machines control panel that will show the current machines network settings. This will help you to set up a network. IP Address: 169.254.192.192 Setting IP address If your device does not support a network connection, It will not be able to use this feature (see "Rear view" on page 19). You can also set the TCP/IPv4 from control panel. TCP/IPv6 is not supported by this program. 4 Accessing menus may differ from model to model. It may be necessary to press OK to navigate to lower-level menus for some models. First, you have to set up an IP address for network printing and managements. In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network. IPv4 configuration using SetIP (Windows) Press the Network Configuration.
(Menu) button on the control panel and select Network >
Before using the SetIP program, disable the computer firewall from Control Panel > Security Center > Windows Firewall. Using this Network Configuration Report, you can find your machines MAC address and IP address. The following instructions may vary from your model. 2. Using a Network-Connected Machine 127 Wired network setup 1 Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Follow the instructions in the installation window. 2 3 Connect your machine to the network with a network cable. 4 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. Turn on the machine. 6 Click the IP configuration window. icon (third from left) in the SetIP window to open the TCP/
IPv4 configuration using SetIP (Mac) Before using the SetIP program, disable the computer firewall from System Preferences > Security (or Security & Privacy)> Firewall. 1 Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Run downloaded SetIP application. Turn on the machine. 2 3 4 Click the IP configuration window. icon(third from left) in the SetIP window to open the TCP/
7 Enter the machines new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. 5 Enter the machines new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Find the machines MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 127) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. Find the machines MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 127) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 8 Click Apply, and then click OK. The machine will automatically print the Network Configuration Report. Confirm that all the settings are correct. 6 Click Apply, and then click OK. The machine will automatically print the Network Configuration Report. Confirm that all the settings are correct. 2. Using a Network-Connected Machine 128 Wired network setup IPv4 configuration using SetIP (Linux) Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. 1 Download the SetIP program from the Samsung web site and extract it. 2 Double-Click the SetIPApplet.html file in cdroot/Linux/noarch/
at_opt/share/utils folder. 3 Click to open the TCP/IP configuration window. 4 Enter the machines new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Find the machines MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 127) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 5 The machine will automatically print the Network Configuration Report. 2. Using a Network-Connected Machine 129 Installing driver over the network You must install the printer driver software for printing. The software includes drivers, applications, and other support programs. 5 Windows Make sure that the network setup for your machine is completed. All applications should be closed on your computer before beginning installation. 1 Make sure that the machine is connected to the network and powered on. Also, your machines IP address should have been set. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs >
Accessories > Run. X:\Setup.exe replacing X with the letter, which represents your CD-
ROM drive and click OK. For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing X with the letter that represents your CD-ROM drive and click OK. If Tap to choose what happens with this disc. pop-up window appears, click the window and select Run Setup.exe. 3 Review and accept the installation agreements in the installation window. Then, click Next. 2. Using a Network-Connected Machine 130 Installing driver over the network Select Network on the Printer Connection Type screen. Then, click Next. 1 Make sure that the machine is connected to the network and powered on. Also, your machines IP address should have been set. 4 5 Follow the instructions in the installation window. From the Windows 8 Start Screen The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads. You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. a From Charms, select Search. b Click Store. c Search and click Samsung Printer Experience. d Click Install. If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. If you want to install Samsungs printer management tools, you need to install them using the supplied software CD. From Charms, select Settings > Change PC settings > Devices. 2 3 Click Add a device. Discovered machines will be shown on the screen. 4 Click the model name or host name you wish to use. 5 You can print a Network Configuration Report from the machines control panel that will show the current machines host name (see "Printing a network configuration report" on page 146). The driver is automatically installed from the Windows Update. Silent installation Mode Silent installation mode is an installation method that does not require any user intervention. Once you start the installation, the machine driver and software are automatically installed on you computer. You can start the silent installation by typing /s or /S in the command window. Command-line Parameters Following table shows commands that can be used in the command window. 2. Using a Network-Connected Machine 131 Installing driver over the network Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely. Command- line Definition Description
/s or
/S Starts silent installation. Installs machine drivers without prompting any UIs or user intervention. Command- line Definition Description
/p<port name> or
/P<port name>
Specifies printer port. Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. Printer port name can be specified as IP address, hostname, USB local port name or IEEE1284 port name or network path. For example:
/pxxx.xxx.xxx.xxx in where, xxx.xxx.xxx.xxx means IP address for network printer. /
pUSB001, /PLPT1", /
phostname, p"\\computer_name\shar ed_printer" or
"\\xxx.xxx.xxx.xxx\shared _printer" in where,
"\\computer_name\share d_printer" or
"\\xxx.xxx.xxx.xxx\shared _printer" means the network path to the printer by entering two slashes, the computer name or local IP address of the PC sharing the printer, and then the share name of the printer. 2. Using a Network-Connected Machine 132 Installing driver over the network Command- line Definition Description Command- line Definition Description
/a<dest_path> or
/A<dest_path>
Specifies destination path for installation. The destination path should be a fully qualified path.
/n<Printer name>
or
/N<Printer name>
/nd or
/ND Specifies printer name. Printer instance shall be created as specified printer name. Commands not to set the installed driver as a default machine driver. Since machine drivers should be installed on the OS specific location, this command applies to only application software.
/x or
/X Uses existing machine driver files to create printer instance if it is already installed. With this parameter, you can add printer instances as your wishes. It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed. If there is no installed machine driver on your system, then this option wont be applied because Windows OS will set installed printer driver as a default machine driver.
/up<printer name> or
/UP<printer name>
Removes only specified printer instance and not the driver files.
/d or
/D Uninstalls all device drivers and applications from your system.
/v<share name> or
/V<share name>
Shares installed machine and add other available platform drivers for Point &
Print.
/o or
/O Opens Printers and Faxes folder after installation. This command provides a way to install a printer instance that uses installed printer driver files without installing an additional driver. This command provides a way to remove only specified printer instance from your system without effecting other printer drivers. It will not remove printer driver files from your system. This command will remove all installed device drivers and application software from your system. It will install all supported Windows OS platforms machine drivers to system and share it with specified
<share name> for point and print. This command will open Printers and Faxes folder after the silent installation. 2. Using a Network-Connected Machine 133 Installing driver over the network Command- line Definition Description
/h, /H or /?
Shows Command-line Usage. 7 Linux 6 Mac 1 Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Select the CD-ROM volume that appears on Finder. 2 3 4 Double-click Install Software icon. 5 6 Click Next. 7 8 Click Next. 9 Select Network on the printer connection type. Follow the instructions in the installation window. Read the license agreement and check installation agreement button. You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product >
Support or Downloads). 1 Make sure that the machine is connected to your network and powered 2 Copy Unified Linux Driver package to your system. 3 Open Terminal program and go to the folder that you copied the on. Also, your machines IP address should have been set. package to. 4 Extract the package. 5 Move to uld folder. 6 Execute ./install.sh command (If you are not logged in as root, execute the command with sudo as sudo ./install.sh). Proceed with installation. 7 8 When installation finished, launch Printing utility (Go to System >
Administration > Printing or execute system-config-printer command in Terminal program). 9 Click Add button. 10 Select AppSocket/HP JetDirect and enter your machines IP address. 11 Click Forward button and add it to your system. 2. Using a Network-Connected Machine 134 Installing driver over the network UNIX Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see "Operating System" on page 7). The commands are marked with , when typing the commands, do not type . Some features and optional goods may not be available depending on model or country (see "Operating System" on page 7). 8 To use the UNIX printer driver, you have to install the UNIX printer driver package first, then setup the printer. You can download the UNIX printer driver package from the Samsung website (http://www.samsung.com > find your product > Support or Downloads). Installing the UNIX printer driver package The installation procedure is common for all variants of UNIX OS mentioned. 1 From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. 2 Acquire root privileges. su -
3 Copy the appropriate driver archive to the target UNIX computer. See administration guide of your UNIX OS for details. 4 Unpack the UNIX printer driver package. For example, on IBM AIX, use the following commands. gzip -d < enter the package name | tar xf -
5 Go to the unpacked directory. 6 Run the install script. /install i install is the installer script file which is used to install or uninstall the UNIX Printer Driver package. Use chmod 755 install command to give the permission to the installer script. Execute the . /install c command to verify installation results. Run installprinter from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures. 7 8 2. Using a Network-Connected Machine 135 Installing driver over the network On some UNIX OS, for example on Solaris 10, just added printers may not be enabled and/or may not accept jobs. In this case run the following two commands on the root terminal:
accept <printer_name>
enable <printer_name>
Uninstalling the printer driver package Setting up the printer To add the printer to your UNIX system, run installprinter from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps:
1 Type the name of the printer. 2 3 Enter any description corresponding to the type of the printer in the Type field. This is optional. Select the appropriate printer model from the model list. The utility should be used to delete the printer installed in the system. a Run uninstallprinter command from the terminal. It will open the Uninstall Printer Wizard. The installed printers are listed in the drop-down list. b Select the printer to be deleted. c Click Delete to delete the printer from the system. d Execute the . /install d command to uninstall the whole package. e To verify removal results, execute the . /install c command. 4 5 6 Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible-numeric IP address is not allowed. 7 Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally, usb type is available on Sun Solaris OS. To re-install it, use the command . /install i to reinstall the binaries. Select Copies to set the number of copies. Check the Collate option to receive copies already sorted. 8 9 10 Check the Reverse Order option to receive copies in the reverse order. 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer. 2. Using a Network-Connected Machine 136 IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. 9 From the control panel Activating IPv6 Accessing menus may differ from model to model (see "Menu overview" on page 26). 1 Select control panel.
(Menu) > Network > TCP/IP (IPv6) > IPv6 Protocol on the 2 3 Select On and press OK. Turn the machine off and turn it on again. When you install the printer driver, do not configure both IPv4 and IPv6. We recommend to configure either IPv4 or IPv6. DHCPv6 address configuration If you have a DHCPv6 server on your network, you can set one of the following options for default dynamic host configuration. 1 Select control panel.
(Menu) > Network > TCP/IP (IPv6) > DHCPv6 Config on the 2 Press OK to select the required value you want. Router: Use DHCPv6 only when requested by a router. Always Use: Always use DHCPv6 regardless of router request. Never Use: Never use DHCPv6 regardless of router request. 2. Using a Network-Connected Machine 137 IPv6 configuration 10 From the SyncThru Web Service Activating IPv6 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 If its your first time logging into SyncThru Web Service you need to log-in as an administrator. Type in the below default ID and password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 3 When the SyncThru Web Service window opens, move the mouse cursor over the Settings of the top menu bar and then click Network Settings. 4 Click TCP/IPv6 on the left pane of the website. 5 Check the IPv6 Protocol check box to activate IPv6. 6 Click the Apply button. 7 Turn the machine off and turn it on again. You can also set the DHCPv6. To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. A is the hexadecimal 0 through 9, A through F). IPv6 address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report
(see "Printing a network configuration report" on page 127). Link-local Address: Self-configured local IPv6 address (Address starts with FE80). Stateless Address: Automatically configured IPv6 address by a network router. Stateful Address: IPv6 address configured by a DHCPv6 server. Manual Address: Manually configured IPv6 address by a user. Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]). Address must be enclosed in '[ ]' brackets. 3 2. Using a Network-Connected Machine 138 Wireless network setup(Optional) If you want to add wireless feature to the machine, check the option lists and contact the purchasing point to order (see "Available accessories" on page 58). When you purchase a Wireless/NFC kit (Wireless LAN Option), install the kit by following the steps described in the Wireless Kit
(Wireless LAN Option) Guide which is enclosed in the kit. After installing the Wireless/NFC kit (Wireless LAN Option), set the machine to use this feature. Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by model" on page 7). Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Password are created for the network. Ask your network administrator about this information before proceeding with the machine installation. Some wireless network installation types may not be available depending on the model or country. It is strongly recommended that you set the password on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access from unknown machines including PCs, smart phones and printers. Refer to the Access Point user' guide for password settings. Set up method Connecting method Description & Reference From the computer See "Using a network cable" on page 145. With Access Point From the machines control panel See "Using the WPS menu" on page 140. 11 Introducing wireless set up methods Wi-Fi Direct setup You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. See "Using a network cable" on page 145. See "Setting the Wi-Fi Direct for mobile printing" on page 148. 2. Using a Network-Connected Machine 139 Wireless network setup(Optional) 12 Using the WPS menu If your machine and an access point (or wireless router) support Wi-Fi Protected Setup (WPS), then you can easily configure the wireless network settings through the WPS menu without the need for a computer. If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine. Using the WPS (PBC) or entering the PIN from the computer to connect to the access point (or wireless router) varies depending on the access point (or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are using. When using the WPS button to set the wireless network, security settings may change. To prevent this, lock the WPS option for the current wireless security settings. The option name may differ depending on the access point (or wireless router) you are using. Choosing your type There are two methods available to connect your machine to a wireless network. The Push Button Configuration (PBC) method allows you to connect your machine to a wireless network by enabling WPS in your machine and pressing the WPS (PBC) button on a WPS-supported access point (or wireless router). The Personal Identification Number (PIN) method helps you connect your machine to a wireless network by entering the supplied PIN information on a WPS-supported access point (or wireless router). Connecting WPS Factory default in your machine is PBC mode, which is recommended for a typical wireless network environment. Connecting in PBC mode Items to prepare Check if the access point (or wireless router) supports Wi-Fi Protected Setup (WPS). Check if your machine supports Wi-Fi Protected Setup (WPS). Networked computer (PIN mode only) Type in the ID and Password. Use the same login ID, Password, Domain as when logging in from the machine (see "Activating IPv6" on page 137). If you want to create a new user or change the password, see "Security tab" on page 208. 2. Using a Network-Connected Machine 140 Wireless network setup(Optional)
) > Network > Wi-Fi > WPS on the control panel.
) > Network > Wi-Fi > WPS on the control panel. 1 Select Menu(
2 3 Press Connect via PBC. Press Connect via PIN. 1 Select Menu(
2 3 4 Touch OK when the confirmation window appears. Touch OK when the confirmation window appears. Information window appears showing 2 minutes connection processing time. 4 Touch the WPS (PBC) button on the access point (or wireless router). The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the access point (or wireless router). The eight-digit PIN appears on the display. You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the wireless network. b Connected: When the machine is successfully connected to the b Connected: When the machine is successfully connected to the wireless network, the WPS LED light stays on. wireless network, the WPS LED light stays on. c AP SSID: After completing the wireless network connection process, c AP SSID: After completing the wireless network connection process, the APs SSID information appears on the display. the APs SSID information appears on the display. 5 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 5 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Connecting in PIN mode Type in the ID and Password. Use the same login ID, Password, Domain as when logging in from the machine (see "Activating IPv6" on page 137). If you want to create a new user or change the password, see "Security tab" on page 208. 2. Using a Network-Connected Machine 141 Wireless network setup(Optional) Setup using Windows 3 Insert the supplied software CD into your CD-ROM drive. Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools" on page 203). 13 Setting up via USB cable Items to prepare Access point Network-connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the infrastructure network 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer, access point, and machine. If the installation window does not appear, click Start > All programs >
Accessories > Run. X:\Setup.exe replacing X with the letter, which represents your CD-
ROM drive and click OK. For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing X with the letter that represents your CD-ROM drive and click OK. If Tap to choose what happens with this disc. pop-up window appears, click the window and select Run Setup.exe. 4 5 Review and accept the installation agreements in the installation window. Then, click Next. Select Wireless on the Printer Connection Type screen. Then, click Next. 2. Using a Network-Connected Machine 142 Wireless network setup(Optional) 6 On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index. If your printer is already connected on the network, select No, my printer is already connected to my network. 7 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click Advanced Setting. Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive). Operation Mode: Select Infrastructure. Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually configured on the access point and each of its clients. Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES). Network Password: Enter the encryption network password value. Confirm Network Password: Confirm the encryption network password value. The wireless network security window appears when the access point has security settings. Enter the Network Password of the access point (or router). 8 When the network connection window appears, disconnect the network cable. Then, click Next. The network cable connection can interfere with searching for wireless devices. 9 If your printer supports Wi-Fi Direct and this function is disabled, its corresponding screen will appears. If you want to enable Wi-Fi Direct, check the checkbox, and click Next. If not, click just Next. 2. Using a Network-Connected Machine 143 Wireless network setup(Optional) You can start Wi-Fi Direct by using the control panel (see "Setting up Wi-
Fi Direct" on page 148). Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name and the maximum length is 22 characters. Password setting is the numeric string, and the size is 8 ~ 64 characters. 10 When the wireless network set up is completed, disconnect the USB cable between the computer and machine. Click Next. 11 Follow the instructions in the installation window. 14 Setup using Mac Items to prepare Access point Network-connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Setting up via USB cable 1 Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Select the CD-ROM volume that appears on Finder. 2 3 4 Double-click Install Software icon. 5 6 Click Next. 7 8 Click Next. 9 Select Wireless on the Printer Connection Type. Read the license agreement and check installation agreement button. If the installer asks you to allow access to the keychain, click Deny. If you clicked Always Allow in this step, the Select a wireless printer window appears without asking for access to the keychain. If this occurs, click Cancel in the Select a wireless printer window. 10 On the Select the Wireless Setup Method screen, select Using a USB cable, and then click Next. If the screen dose not appear, go to step 14. 11 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. 2. Using a Network-Connected Machine 144 Wireless network setup(Optional) When you set the wireless configuration manually, click Advanced Setting. Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive). Operation Mode: Select Infrastructure. Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on the WPA Pre-Shared Key. This uses a shared secret key (generally called Pre Shared Key pass phrase) that is manually configured on the access point and each of its clients. Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES) Network Key: Enter the encryption network key value. Confirm Network Key: Confirm the encryption network key value. WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index. The wireless network security window appears when the access point has security enabled. Enter the Network Key of the access point (or router). 12 The window showing the wireless network setting appears. Check the settings and click Next. You can start Wi-Fi Direct by using the control panel (see "Setting up Wi-
Fi Direct" on page 148). Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name and the maximum length is 22 characters. Password setting is the numeric string, and the size is 8 ~ 64 characters. 13 The Wireless Network Setting Complete window appears. Click Next. 14 When the wireless network settings are completed, disconnect the USB 15 Follow the instructions in the installation window. cable between the computer and machine. Click Next. Using a network cable See your network administrator, or the person that set up your wireless network, for information about your network configuration. 15 Your machine is a network compatible machine. To enable your machine to work with your network, you will need to perform some configuration procedures. 2. Using a Network-Connected Machine 145 Wireless network setup(Optional) Items to prepare Configuring the machines wireless network Access point Network-connected computer Software CD that was provided with your machine A machine installed with a wireless network interface Network cable Printing a network configuration report You can identify the network settings of your machine by printing a network configuration report. See "Printing a network configuration report" on page 127. IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine. The MAC address is the hardware serial number of the network interface and can be found in the Network Configuration Report. See "Setting IP address" on page 127. Before starting you will need to know the network name (SSID) of your wireless network and the network key if it is encrypted. This information was set when the access point (or wireless router) was installed. If you do not know about your wireless environment, please ask the person who set up your network. To configure wireless parameters, you can use SyncThru Web Service. Using SyncThru Web Service Before starting wireless parameter configuration, check the cable connection status. 1 Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machines new IP address in the browser window. For example, 3 Click Login on the upper right of the SyncThru Web Service website. 2. Using a Network-Connected Machine 146 Wireless network setup(Optional) 4 Type in the ID and Password then click Login. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 If you want to create a new user or change the password, see "Security tab"
on page 208. 5 When the SyncThru Web Service window opens, click Network Settings. 6 Click Wi-Fi > Wizard. 7 8 Click Next. Select the one Network Name(SSID) in the list. If the wireless security setting window appears, enter the registered password (network password) and click Next. 9 The confirmation window appears, please check your wireless setup. If the setup is right, click Apply. 16 Turning the Wi-Fi network on/off 1 Check whether the network cable is connected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machines new IP address in the browser window. For example, 3 Click Login on the upper right of the SyncThru Web Service website. 4 Type in the ID and Password, then click Login. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 If you want to create a new user or change the password, see "Security tab"
on page 208. 5 When the SyncThru Web Service window opens, click Network Settings. 6 Click Wi-Fi. 2. Using a Network-Connected Machine 147 Wireless network setup(Optional) You cannot connect your mobile device to the internet through the printers wireless network. By default, the device name is the model name. You can turn the Wi-Fi network on/off. 7 17 Setting the Wi-Fi Direct for mobile printing Wi-Fi Direct is a secure and easy-to-use peer-to-peer connection between a Wi-
Fi Direct-enabled printer and mobile device. With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while concurrently connecting to an access point. You can also use a wired network and a Wi-Fi Direct network simultaneously so multiple users can access and print documents both from Wi-Fi Direct and from a wired network. Wi-Fi Direct. The supported protocol list may differ from your model, Wi-Fi Direct networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP services. The maximum number of devices that can be connected via Wi-Fi Direct is 4. Setting up Wi-Fi Direct You can enable Wi-Fi Direct feature by one of the following methods. From the USB cable-connected computer After the driver installation is complete, Samsung Easy Printer Manager can be used to change Wi-Fi Direct settings. Samsung Easy Printer Manager is Available for Windows and Mac OS users only. From the Start menu, select Programs or All Programs > Samsung Printers >
Samsung Easy Printer Manager > Device Settings > Network. Wi-Fi Direct On/Off: Select On to enable. Device Name: Enter the printers name for searching for your printer on a IP Address: Enter the IP address of the printer. This IP address is used only for the local network and not for the infrastructure wired or wireless network. We recommend using the default local IP address (the default local IP address of the printer for Wi-Fi Direct is 192.168.3.1 ) Group Owner: Activate this option to assign the printer the Wi-Fi Direct groups owner. The Group Owner acts similar to a wireless access point. We recommend activating this option. Network Password: If your printer is a Group Owner, a Network Password is required for other mobile devices to connect to your printer. You can configure a network password yourself, or can remember the given Network Password that is randomly generated by default. 2. Using a Network-Connected Machine 148 Wireless network setup(Optional) When you have found the printer you want to connect to from your mobile device, select the printer and the printer's LED will blink. Press the option you want when the Wi-Fi connection confirmed windows appears from the display screen and it will be connected to your mobile device. If your mobile device does not support Wi-Fi Direct, you need to enter the "Network Key" of a printer. From the machine 1 Select Menu(
panel.
) > Network > Wi-Fi > Wi-Fi Direct on the control 2 Enable Wi-Fi Direct and set other options. From the network-connected computer If your printer is using a network cable or a wireless access point, you can enable and configure Wi-Fi Direct from SyncThru Web Service. 1 Access SyncThru Web Service and select Settings > Network Settings > Wi-Fi > Wi-Fi Direct. 2 Enable Wi-Fi Direct and set other options. Setting up the mobile device After setting up Wi-Fi Direct from the printer, refer to the user manual of the mobile device you are using to set its Wi-Fi Direct. After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile print) to print from your smartphone. 2. Using a Network-Connected Machine 149 Wireless network setup(Optional) 18 Troubleshooting for wireless network If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own user's guide. Your computer, access point (or wireless router), or machine may not be turned on. Check the wireless reception around the machine. If the router is far from the machine or there is an obstacle, you might have difficulty receiving the signal. Cycle the power for the access point (or wireless router), machine, and computer. Sometimes cycling the power can recover network communication. Check whether firewall software (V3 or Norton) is blocking the communication. If the computer and the machine are connected on the same network and it cannot be found when searching, firewall software might be blocking the communication. Refer to the user's guide for the software to turn it off and try searching for the machine again. Check whether the machine's IP address is allocated correctly. You can check the IP address by printing the network configuration report. Check whether the access point (or wireless router) has a configured security (password). If it has a password, refer to the access point (or wireless router) administrator. Check the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset. Register the product's MAC address when you configure the DHCP server on the access point (or wireless router). Then you can always use the IP address that is set with the MAC address. You can identify the Mac address of your machine by printing a network configuration report. Check the wireless environment. You might not be able to connect to the network in the infrastructure environment where you need to type in a user's information before connecting to the access point (or wireless router). This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) are not supported. The machine is within the range of the wireless network. The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the access point (or wireless router) and the machine. Make sure the machine and wireless access point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete. The machine is located away from other electronic devices that may interfere with the wireless signal. Many devices can interfere with the wireless signal, including a microwave oven and some Bluetooth devices. Whenever the configuration of your access point (or wireless router) changes, you must do the product's wireless network setup again. The maximum number of devices that can be connected via Wi-Fi Direct is 4. 2. Using a Network-Connected Machine 150
1 | Users Manual 9 | Users Manual | 5.79 MiB |
Using the NFC feature (Optional) If you want to add NFC feature to the machine, check the option lists and contact the purchasing point to order (see "Available accessories" on page 58). When you purchase a Wireless/NFC Kit (Wireless LAN Option), install the kit by following the steps described in the Wireless/NFC Kit (Wireless LAN Option) guide which is enclosed in the kit. After installing the Wireless Kit
(Wireless LAN Option), set the machine to use this feature. The NFC (Near Field Communication) printer allows you to directly print from your mobile device just by holding your mobile device over the NFC tag on Wireless/NFC Kit (Wireless LAN Option). It does not require installing print driver or connecting to an access point. You just need NFC supported mobile device. In order to use this feature, mobile apps needs to be installed on your mobile device. The default in your machine is NFC on. Depending on the material of the mobile device cover, NFC recognition may not work properly. Depending on the mobile device you are using, the transmission speed may differ. This feature is available only for the model with a NFC tag (see "Machine overview" on page 17). Using a cover or a battery other than the ones that came with the mobile device, or a metal cover/sticker can block NFC. If NFC devices keep failing to communicate,
- Remove the case or cover from the mobile device, then try again.
- Reinstall the battery from the mobile device, then try again. Requirements NFC and Wi-Fi Direct enabled, supported mobile apps installed mobile device with Android OS 4.0 or higher. Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct feature on your mobile device when you enable the NFC feature. We recommend you to upgrade your mobile device to Android OS 4.1 or higher to use the NFC feature. 19 Wi-Fi Direct feature enabled printer (see "Setting up Wi-Fi Direct" on page 148). 20 Related Apps There are some apps that can be used with the NFC feature. The apps can be downloaded from the Google Play Store. Samsung Mobile Print: Enables users to print, scan(Only users with multi-
functional printers), or fax(Only users with multi-functional printers) photos, documents, and web pages directly from your smartphone or tablet (see
"Using the Samsung Mobile Print App" on page 157). Samsung Mobile Print Pro: Helps users to get an authentication easily. This app provides one way of getting a user authentication using your mobile device (see "Using the Samsung Mobile Print Pro App" on page 152). 2. Using a Network-Connected Machine 151 Using the NFC feature (Optional) Samsung Mobile Print Manager: Enables users to use cloning and wireless setup features using your mobile device (see "Using the Samsung Mobile Print Manager App" on page 154). 3 Type in the ID and Password. If necessary, type in the ID and Password to log in. If its your first time logging into the printer, type in the below default ID and password. We recommend you to change the default password for security reasons. 21 Using the Samsung Mobile Print Pro App You can use it to get an authentication/registration from the Samsung Mobile Print Pro app. Authentication from the mobile device 1 Check that NFC and Wi-Fi Direct enabled features are on your mobile device and Wi-Fi Direct feature is enabled on your printer. 2 Open Samsung Mobile Print Pro app. If you do not have Samsung Mobile Print Pro installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again. ID: admin Password: sec00000 If you want to create a new user or change the password, see "Security tab"
on page 208. 4 Tag your mobile device (usually located on the back of the mobile device) over the NFC tag(
) on your printer. Wait few seconds for the mobile device to connect to the printer. 2. Using a Network-Connected Machine 152 Using the NFC feature (Optional) For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. Registration from the mobile device 1 Check that NFC and Wi-Fi Direct enabled features are on your mobile device and Wi-Fi Direct feature is enabled on your printer. 2 Open Samsung Mobile Print Pro app. If you do not have Samsung Mobile Print Pro installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again. If you want to create a new user or change the password, see "Security tab" on page 208. Passcode is for when the administrator chooses Two-Factor Authentication method. You need to enter a passcode for authentication. Password and passcode should be different. You can select Two-Factor Authentication from the SyncThru Web Service, select Security > User Access Control > Authentication >
Authentication Method > Options button > Login Method > Two-
Factor Authentication. 7 Tag your mobile device (usually located on the back of the mobile device) over the NFC tag(
) on your printer. Wait few seconds for the mobile device to connect to the printer. Press the icon on the Samsung Mobile Print Pro screen. 3 4 5 Mobile device ID appears on the Samsung Mobile Print Pro screen. Select On from the Phone login set as default menu. Press Registration. 6 Type in the ID , Password, Domain and Password, then click OK. 2. Using a Network-Connected Machine 153 Using the NFC feature (Optional) For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. Registration complete message appears on the printers touch screen. 22 8 Using the Samsung Mobile Print Manager App If you have more than one printer and need to set the same settings on each printer, you can easily do it using the Samsung Mobile Print Manager app. Touch your cellphone on the NFC tag on your printer to copy the settings and tap on the printer you want to set the setting. When exporting the data, you can save more than one data. When importing the data, you can select the data from the list and import. Exporting(Copying the setting to your mobile device) 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-Fi Direct for mobile printing" on page 148). 2 Open Samsung Mobile Print Manager from your mobile device. 3 4 If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again. Press Export. Type in the ID and Password, then click OK. If necessary, type in the ID and Password to log in. If its your first time logging into the printer, type in the below default ID and password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 If you want to create a new user or change the password, see "Security tab"
on page 208. 2. Using a Network-Connected Machine 154 Using the NFC feature (Optional) 5 Tag your mobile device (usually located on the back of the mobile device) over the NFC tag(
) on your printer. Wait few seconds for the mobile device to connect to the printer. 6 7 For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC tag on your mobile device before tagging. While cloning, the machine is locked. Select the settings you want to apply and press OK. Follow the instruction on the mobile devices screen. Importing (Applying the settings to the machine) 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-Fi Direct for mobile printing" on page 148). 2 Open Samsung Mobile Print Manager from your mobile device. 3 4 If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again. Press Import. Type in the ID and Password, then click OK. If necessary, type in the ID and Password to log in. If its your first time logging into the printer, type in the below default ID and password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 If you want to create a new user or change the password, see "Security tab"
on page 208. 5 Select the settings you want to copy. 2. Using a Network-Connected Machine 155 Using the NFC feature (Optional) 6 7 Follow the instruction on the mobile devices screen. Tag your mobile device (usually located on the back of the mobile device) over the NFC tag(
) on your printer. Wait few seconds for the mobile device to connect to the printer. 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-Fi Direct for mobile printing" on page 148). 2 Open Samsung Mobile Print Manager from your mobile device. If you do not have Samsung Mobile Print Manager installed on your cellphone, go to the application store (Samsung Apps, Play Store) on your mobile device, and just search for download the app and try again. 3 Mobile device Samsung Mobile Print Manager screen appears. Press Wi-Fi Setup. 4 Type in the ID and Password, then click OK. If necessary, type in the ID and Password to log in. If its your first time logging into the printer, type in the below default ID and password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 If you want to create a new user or change the password, see "Security tab"
on page 208. 2. Using a Network-Connected Machine 156 For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. While cloning, the machine is locked. Wireless Setup You can copy wireless setting from your phone to your printer by touching your mobile device on the NFC tag on your printer. Using the NFC feature (Optional) 5 6 7 If the access point (or wireless router) is connected to the connection confirmation window appears, then click OK. 23 Using the Samsung Mobile Print App If the access point (or wireless router) not connection, select the desired access point (or wireless router) and click OK, then click OK. Tag your mobile device (usually located on the back of the mobile device) over the NFC tag(
) on your printer. Wait few seconds for the mobile device to connect to the printer. For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. Follow the instruction on the mobile devices screen. Samsung Mobile Print is a free application that enables users to print, scan(Only users with multi-functional printers), or fax(Only users with multi-
functional printers) photos, documents, and web pages directly from your smartphone or tablet. Printing 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer. 2 Open Samsung Mobile Print app. 3 4 If you do not have Samsung Mobile Print installed on your cellphone, go to the application store (Samsung Apps, Play Store, App Store) on your mobile device, and just search for download the app and try again. Select print mode. Select the content you want to print. If necessary, change the print option by pressing the icon. 2. Using a Network-Connected Machine 157 Using the NFC feature (Optional) 5 Tag your mobile device (usually located on the back of the mobile device) over the NFC tag(
) on your printer. Wait a few seconds for the mobile device to send a job to the printer. For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. 6 The printer starts printing. Registering Google Cloud Printer 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-Fi Direct for mobile printing" on page 148). 2 Open Samsung Mobile Print app. If you do not have Samsung Mobile Print installed on your cellphone, go to the application store (Samsung Apps, Play Store, App Store) on your mobile device, and just search for download the app and try again. 24 3 4 Select device status icon. Select Google Cloud Print > Register Google Cloud Printer. 2. Using a Network-Connected Machine 158 Using the NFC feature (Optional) 5 Tag your mobile device (usually located on the back of the mobile device) over the NFC tag(
) on your printer. Wait a few seconds for the mobile device to connect to the printer. For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. 6 Confirm your printer in pop-up window. Now your printer is registered with Google Cloud Print service. 2. Using a Network-Connected Machine 159 Supported Mobile Apps 25 Available Apps 26 Downloading Apps Samsung Mobile Print: Samsung Mobile Print is a free application that enables users to print, scan(Only users with multi-functional printers), or fax(Only users with multi-functional printers) photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point. Installing a new driver or configuring network settings isnt necessary just simply install the Samsung Mobile Print application, and it will automatically detect compatible Samsung printers. Besides printing photos, web pages, and PDFs, scanning is also supported. If you have a Samsung multifunction, scan any document into a JPG, PDF, or PNG format for quick and easy viewing on your mobile device (see "Using the Samsung Mobile Print App" on page 157). Samsung Mobile Print Pro: Helps users to get an authentication easily. This app provides one way of getting a user authentication using your mobile device (see "Using the Samsung Mobile Print Pro App" on page 152). Samusng Mobile Print Manager: Enables users to use cloning and wireless setup features using your mobile device (see "Using the Samsung Mobile Print Manager App" on page 154, "Wireless Setup" on page 156). To download apps, go to the application store (Play Store, App Store) on your mobile device, and just search for Samsung Mobile Print /Samsung Mobile Print Pro/Samusng Mobile Print Manager. You can also visit iTunes for Apple devices on your computer. Samsung Mobile Print 27
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Android: Search for Samsung Mobile Print from Play Store, and then download the app. iOS: Search for Samsung Mobile Print from App Store, and then download the app. Samsung Mobile Print Pro/Samusng Mobile Print Manager
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Android: Search for Samsung Mobile Print Pro or Samusng Mobile Print Manager from Play Store, and then download the app. Supported Mobile OS Samsung Mobile Print
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Android OS 2.3 or higher iOS 5.0 or higher Samsung Mobile Print Pro/Samusng Mobile Print Manager
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NFC and Wi-Fi Direct enabled, supported mobile apps installed mobile device with Android 4.0 or higher 2. Using a Network-Connected Machine 160 Mopria Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for the Mopria-certified logo. Mopria Print Service is a mobile printing solution that enhances the new print functionality on any Android phone or tablet
(Android version 4.4 or later). With this service, you can connect and print to any Mopria-certified printer on the same network as your mobile device without additional set-up. Many native Android apps support printing, including Chrome, Gmail, Gallery, Drive and Quickoffice. 28 Setting up the machine for Mopria printing Bonjour(mDNS) and IPP protocols are required on your machine to use the Mopria feature. Perform the following steps to enable the Mopria feature. 1 Ensure that the machine is connected to the network. 2 On your computer, open a web browser (Internet Explorer, Safari, or Firefox) and type the IP address of the machine in the address bar. Then, press Enter. For example, 3 Click Login in the top right corner of the SyncThru Web Service website. 4 Type in your ID and Password and select the Domain. then click LOGIN. Use the same login ID, password, and domain as when your log in from the machine (see "Using SyncThru Web Service" on page 207.) If you want to create a new user or change the password, see "Security tab"
on page 208. 5 When the SyncThru Web Service window opens, click Settings >
Network Settings > Standard TCP/IP, LPR, IPP > IPP. Then, select Enable. 6 Click Settings > Network Settings > mDNS. Then, select Enable. 7 Click Security > System Security > Feature Management > Mopria. Then, select Enable. 29 Setting up Mopria on your mobile device If you do not have Mopria Print Service app installed on your mobile device, open to the app store (Play Store, App Store) on your mobile device, search for,Mopria Print Service, and then download and install the app. 2. Using a Network-Connected Machine 161 Mopria 1 In the Settings menu of your Android device, tap Printing. The location of this option may differ depending on your mobile device. If you cannot locate the Printing option, refer to the user's manual for your mobile device. Under Print Services, tap Mopria Print Service. Tap the On/Off slider to enable the Mopria Print Service. 30 2 3 Printing via Mopria To print via Mopria on an Android device:
Tap Print on the menu in the app. 1 Open the email, photo, web page, or document that you want to print. 2 3 4 Select your printer, and then configure the print options. Touch Print again to print the document. To cancel a print job: Select and delete the document from the print queue in the Notification Bar. 2. Using a Network-Connected Machine 162 AirPrint Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. AirPrint allows you to directly from iPhone, iPad, and iPod touch running the latest version of iOS. 31 Setting up AirPrint Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods. 1 Check whether the machine is connected to the network. 2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machines new IP address in the browser window. For example, 32 If you want to create a new user or change the password, see "Security tab"
on page 208. 5 When the SyncThru Web Service window opens, click Settings >
Network Settings. 6 Click AirPrint . Printing via AirPrint For example, the iPad manual provides these instructions:
1 Open your email, photo, web page, or document you want to print. 2 3 4 Select your printer driver name and option menu to set up. Touch Print button. Print it out. Touch the action icon(
). 3 Click Login in the upper right of the SyncThru Web Service website. 4 Type in the ID and Password, then click Login. If its your first time logging into SyncThru Web Service, type in the below default ID and password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 Cancelling print job: To cancel the printing job or view the print summary, click the
) in multitasking area. You can click cancel in the print center. print center icon (
2. Using a Network-Connected Machine 163 Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from your smartphone or tablet to your Samsung printer or MFP. After installing the Samsung Cloud Print app, you can register with the Samsung Cloud Print service just using your mobile number for authentication. No other account login is required, although you can link the app to your Samsung Account if you wish. If you press the (
) button from Samsung Cloud Print app, Your mobile device and printer or MFP can be paired , QR code, or by manually entering its MAC address. Once paired, you can print or scan from anywhere and everywhere. 33 Registering your Printer to Samsung Cloud server. Registering from Web Browser Make sure the printer machine is turned on and connected to a wired or wireless network that has access to the Internet. 1 Open Web browser. 2 Enter your printers IP address in the address field and press the Enter key or click Go. 3 Click Login in the upper right corner of the SyncThru Web Service website. 4 If its your first time logging into SyncThru Web Service you need to log-in as an administrator. Type in the below default ID and Password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 If you want to create a new user or change the password, see "Security tab"
on page 208. 5 When the SyncThru Web Service window opens, click Settings >
Network Settings > Samsung Cloud Print. Enable Samsung Cloud Print Protocol. 6 7 Now your printer is registered with Samsung Cloud Print service. 2. Using a Network-Connected Machine 164 Samsung Cloud Print Printing with Samsung Cloud Print Printing from an application on mobile device The following steps are an example of using the Samsung Cloud Print app from Android mobile phone. Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet. 1 Open Samsung Cloud Print app. 34 Registering a printer from an application on mobile device The following steps are an example of using the Samsung Cloud Print app from Android mobile phone. 1 Open Samsung Cloud Print app. 2 3 If you do not have Samsung Cloud Print app installed on your cellphone, go to the application store (Samsung Apps, Play Store, App Store) on your mobile device, and just search for download the app and try again. Press the (
) button from Samsung Cloud Print app. Your mobile device and printer or MFP can be paired NFC tapping, QR code or by manually entering its MAC address. 2 3 4 If you do not have Samsung Cloud Print app installed on your cellphone, go to the application store (Samsung Apps, Play Store, App Store) on your mobile device, and just search for download the app and try again. Tap the option check button of the document that you want to print. Set the printing options if you want. Tap Send Job. 2. Using a Network-Connected Machine 165 Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail/ Google Docs application on your mobile device, so you dont need to install the printer driver on the mobile device. Refer to the Google website (http://www.google.com/cloudprint/learn/or http://
support.google.com/cloudprint) for more information about Google Cloud Print. 5 Click Login in the upper right corner of the SyncThru Web Service website. 6 If its your first time logging into SyncThru Web Service you need to log-in as an administrator. Type in the below default ID and Password. We recommend you to change the default password for security reasons. ID: admin Password: sec00000 Registering your Google account to the printer Make sure the printer machine is turned on and connected to a wired or wireless network that has access to the Internet. You should create your Google account in the advance. 35 1 Open the Chrome browser. 2 Visit www.google.com. 3 4 Sign in to the Google website with your Gmail address. Enter your printers IP address in the address field and press the Enter key or click Go. If the network environment is using a proxy server, you need to configure the proxys IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service provider or network administrator for more information. 7 When the SyncThru Web Service window opens, click Settings >
Network Settings > Google Cloud Print. Enter your printers name and description. 8 9 Click Register. The confirmation pop-up window appears. If you set the browser to block pop-ups, the confirmation window will not appear. Allow the site to show pop-ups. 10 Click Finish printer registration. 2. Using a Network-Connected Machine 166 Google Cloud Print 11 Click Manage your printers. Now your printer is registered with Google Cloud Print service. Google Cloud Print-ready devices will appear in the list. 36 Printing with Google Cloud Print The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print service. button of the document that you want to print. Tap the send Tap the option 2 Access the Google Docs application from your mobile device. 3 4 5 6 7 Set the printing options if you want. Tap Click here to Print. Tap the Cloud Print button. button. Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet. The following steps are an example of using the Chrome browser. Printing from the Chrome browser Printing from an application on mobile device The following steps are an example of using the Google Docs app from Android mobile phone. 1 Install the Cloud Print application on your mobile device. If you do not have the application, download it from the application store such as Android Market or App Store. 1 Run Chrome. 2 Open the document or email that you want to print. 3 Click the wrench icon 4 Click Print. A new tab for printing appears. 5 6 Click the Print button. Select Print with Google Cloud Print. in the browsers top right corner. 2. Using a Network-Connected Machine 167 3. Useful Setting Menus Information This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. Before you begin reading a chapter Layout Paper Graphic System Setup Emulation Network Direct USB Admin Setup 169 170 171 172 173 174 177 178 179 180 181 182 Image Management Job Management Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). The following are tips for using this chapter The control panel provides access to various menus to set up the machine or use the machines functions. These menus can be accessed by pressing Menu(
or from the touch screen.
) Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. For models that do not have the Menu(
). Some menu names may differ from your machine depending on its options or the models. 3. Useful Setting Menus 169 Information Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Press Menu(
) > Information on the control panel. Item Description Prints a report on the machine's overall configuration. Item Usage Counter Account Menu Map PCL Font PS Font Description Prints a usage page. The usage page contains the total number of pages printed. Prints a report of printout counts for each user. This is only available when Job Accounting is enabled from the SyncThru Web Admin Service. Prints the menu map which shows the layout and current settings of this machine. Prints the PCL font list. Prints the PS font list. If the configuration report includes a QR code, then you can scan the code with your smartphone or tablet to see information about the printer. You can also use the QR code to register the printer in Samsung Cloud Print (see
"Samsung Cloud Print" on page 164). Prints the demo page to check whether your machine is printing properly or not. Prints a report on the machine's current network configuration. Prints supplies information page. Configuration Demo Page Network Configuration Supplies Information 3. Useful Setting Menus 170 Layout Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Press Menu(
) > Layout on the control panel. Item Description Selects the direction in which information is printed on a page. Portrait Item Description Margin Common Margin: Sets the margin for each side of paper. MP Tray: Sets the paper margins in multi-purpose tray.
<Tray X>: Sets the paper margins for the paper trays. Emulation Margin: Sets the paper margins for emulation print page. To print on both sides of the paper, choose the binding edge. Off: Disables this option. Long Edge Orientation Landscape Duplex Short Edge 3. Useful Setting Menus 171 Paper Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Press Menu(
) > Paper on the control panel. Item Description Copies Selects the number of copies. MP Tray/ Tray[x]a Paper Source Tray Confirm Paper Size: Selects the paper size currently loaded in the tray. Paper Type: Selects the paper type currently loaded in the tray. Sets the default paper tray to use. Auto: Automatically locates the tray with the same sized paper as an original. Activates the tray confirmation message. If you open and close a tray, a window asking you whether to set the paper size and type for the tray just opened appears. a. [tray type] indicates the tray number. 3. Useful Setting Menus 172 Graphic Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Press Menu(
) > Graphic on the control panel. Item Description Resolution Specifies the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. Clear Text Prints text darker than on a normal document. Edge Enhancement Allows user to enhance sharpness of text and graphics for improving readability. Auto CR Allows you to append the required carriage return to each line feed, which is useful for Unix or DOS users. 3. Useful Setting Menus 173 System Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Press Menu(
) > System Setup on the control panel. Item Date & Time Date Format Clock Mode Language Description Sets the date and time. Sets the date format. Selects the format for displaying time between 12 hours and 24 hours. Sets the language of the text that appears on the control panel display. Default Paper You can set the default paper size to use. Humidity Power Save Sets how long the machine waits before going to power save mode. When the machine does not receive data for an extended period of time, power consumption is automatically lowered. Job Rescheduling Item Description Wakeup Event Job Timeout When this option is On, you can wake up the machine from the power saving mode with the following actions:
Opening or closing the front cover. Pulling a tray out or pushing a tray in. Loading paper in a tray. When there is no input for a certain period of time, the machine cancels the current job. You can set the amount of time the machine will wait before canceling the job. Held Job Timeout You can set the time to hold the temporarily stopped job. Altitude Adjustment Optimize print quality according to the machines altitude ("Altitude adjustment" on page 184). Optimizes print quality according to the humidity in the environment. When a job is paused due to a paper mismatch or paper empty error, the Job Rescheduling feature switches from the paused job to the next job if the next job can be printed without any paper errors. 3. Useful Setting Menus 174 System Setup Item Description Item Description Auto Continue Auto Tray Switch Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. 0 Sec: This option allows you to continue printing when the paper size you have set is mismatched with the paper in the tray. 30 Sec: If a paper mismatch occurs, an error message will display. The machine waits for about 30 second, then automatically clear the message and continue printing. Off: If a paper mismatch occurs, the machine waits until you insert the correct paper. Determine whether or not the machine continues printing when it detects the paper does not match. For example, if both tray 1 and tray 2 are filled with the same size paper, the machine automatically prints from tray 2 after the tray 1 runs out of paper. Tray Protection Tray Mode Skip Blank Pages This option does not appear if you selected Auto for Paper Source from printer driver. Maintenance Paper Substitution Automatically substitutes the printer drivers paper size to prevent the paper mismatch between Letter and A4. For example, if you have A4 paper in the tray but you set the paper size to Letter in the printer driver, the machine prints on A4 paper and vice versa. Decides to use or not use the Auto Tray Switch feature for a certain tray. If you set tray 1 to on, for example, then tray 1 is excluded during tray switching. Dynamic: If you open and close the tray when a paper mismatch occurs, the paper settings (size and type) for that tray automatically change to the settings required for the job. (When you open and close the tray in the Dynamic mode, the machine presumes that the paper in the tray was replaced with the size and type required for the job.) The printer detects the printing data from computer whether a page is empty or not. You can set to print or skip the blank page. CLR Empty Msg.: When toner cartridge is empty, this option appears. You can clear the empty message. Supplies Life: Allows you to check how many pages are printed and how much toner is left in the cartridge. RAM Disk: Enables/disables RAM disk to manage jobs. Paper Low Alert: Allows you to set the alarm for when the paper is low. 3. Useful Setting Menus 175 System Setup Item Description Item Description Toner Save Quiet Mode Eco Settings Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality. You can reduce the printing noise by turning this menu on. However, the printing speed and quality may be declined. Allows you to save print resources and enables eco-
friendly printing (see "Eco printing" on page 48). Default Mode: Select whether to turn the Eco mode on or off. On Force: Sets the Eco mode on. If a user wants to turn the Eco mode off, the user needs to enter the password. Select Template: Selects the eco template set from the SyncThru Web Service. Turns power off automatically when the machine has been in power save mode for the length of time set in Auto Power Off > On > Timeout. Auto Power Off To turn the machine on again, press the
(Power/Wake Up) button on the control panel (make sure the main power switch is on). If you run the printer driver or Samsung Easy Printer Manager, the time automatically extends. While the machine is connected to the network or working on a print job, Auto Power Off feature doesn't work. Filing Policy If the memory already has the same name when you entered a new file name, you can rename or overwrite it. 3. Useful Setting Menus 176 Emulation Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Press Menu(
) > Emulation on the control panel. Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed settings for the selected emulation type. 3. Useful Setting Menus 177 Image Management Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Press Menu(
) > Image Management on the control panel. Item Description Custom Color This menu allows you to adjust contrast, color by color. Default: Optimizes colors automatically. Print Density: Allows you to manually adjust color density for print. Adjust the print density. It is recommended to use the Default setting for best color quality. 3. Useful Setting Menus 178 Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). Option Description Configure the ethernet port and network transmission speed. Network To change the menu options:
Press Menu(
) > Network on the control panel. You can also use this feature from the SyncThru Web Service. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru Web Service opens, click Settings >
Network Settings (see "Using SyncThru Web Service" on page 207). Option Description Selects the appropriate protocol and configure parameters to use the network environment (see "Setting IP address" on page 127). TCP/IP (IPv4) There are lots of parameters to be set. If you are not sure, leave as is, or consult the network administrator. TCP/IP (IPv6) Selects this option to use the network environment through IPv6 (see "IPv6 configuration" on page 137). Ethernet 802.1x Wi-Fi Protocol Management Network Configuration Clear Setting Turn the power off and on after you change this option. You can select the user authentication for network communication. For detailed information consult the network administrator. Select this option to use the wireless network (see
"Wireless network setup(Optional)" on page 139). You can activate or deactivate the protocols. Turn the power off and on after you change this option. This list shows information on your machines network connection and configuration (see "Printing a network configuration report" on page 127). Reverts the network settings to the default values. Turn the power off and on. 3. Useful Setting Menus 179 Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Item Print From File Manage Show Space Description Select a file to print. Select a file to delete. You can format the USB device. Shows the remaining space. 3. Useful Setting Menus 180 Job Management Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options:
Item Active Job Secure Job Stored Job Description Displays the list of jobs in progress and pending. Displays the list of jobs that are secured on the disk Displays the list of jobs that are stored on the disk. 3. Useful Setting Menus 181 Admin Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview"
on page 26). You need to enter a password to enter this menu. The default password is sec00000. To change the menu options:
Press Menu(
) > Admin Setup on the control panel. Item Description Stamp You can apply the stamp feature. Stamp Activate: You can activate stamp feature. Item: You can select the items to print on the printout such as time, date, and etc. Text Size: You can select the text size such as small, normal, large. Opacity: You can select the stamp transparency. Position: Sets the stamp position. Change Admin Password Changes the machines password for accessing the Admin Setup. Firmware Upgrade To upgrade the latest firmware, turn this option "On" and then download the firmware file. Import Setting Imports data stored on a USB memory stick to the machine
(see "Backing up data" on page 53). Item Export Setting Secure Print Description Exports data stored on the machine stick to a USB memory
(see "Restoring data" on page 53). You can set the login method of secure print. This option is available when the System Setup >
Maintenance > RAM Disk is enabled. Supplies Management Toner Low Alert: If toner in the cartridge has run out, a message informing the user to change the toner cartridge appears. You can set the option for this message to appear or not. 3. Useful Setting Menus 182 4. Special Features This chapter explains special printing features. Altitude adjustment Entering various characters Printing features 184 185 186 The procedures in this chapter are mainly based on Windows 7. It may be necessary to press OK to navigate to lower-level menus for some models. Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are. Normal: 0-1,000 m(3,280 ft) High1: 1,000 m(3,280 ft)-2,000 m(6,561 ft) High2: 2,000 m(6,561 ft)-3,000 m(9,842 ft) High3: 3,000 m(9,842 ft)-4,000 m(13,123 ft) High4: 4,000 m(13,123 ft)-5,000 m(16,404 ft) You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. For Windows and Mac users, you set from Samsung Easy Printer Manager >
Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on page 214). If your machine is connected to the network, you can set the altitude via SyncThru Web Service (see "Using SyncThru Web Service" on page 207). You can also set the altitude in System Setup > Altitude Adjustment on the control panel (see "Machines basic settings" on page 30). 4. Special Features 184 Entering various characters As you perform various tasks, you may need to enter names and numbers. 1 Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO. Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you want to enter, see "Keypad letters and numbers" on page 185. You can enter a space by pressing 1 twice. To delete the last digit or character, press the arrow button. Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models. Some of the follow key values may not appear depending on the job you are doing. 2 Key Assigned numbers, letters, or characters 1 2 3 4 5 6 7 8 9 0
*
#
@ / . 1 A B C a b c 2 D E F d e f 3 G H I g h i 4 J K L j k l 5 M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9
& + - , 0
* % ^ _ ~ ! # $ ( ) [ ]
(These symbols are available when you type for network authentication.)
# = | ? " : { } < > ;
(These symbols are available when you type for network authentication.) 4. Special Features 185 Printing features 3 For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 45). This feature may not be available depending on model or optional goods
(see "Features by model" on page 7). Changing the default print settings Select Control Panel > Devices and Printers. 1 Click the Windows Start menu. 2 3 4 Select Printing preferences. Right-click on your machine. If Printing preferences has a , you can select other printer drivers connected to the selected printer. 5 Change the settings on each tab. 6 Click OK. 4 If you want to change the settings for each print job, change it in Printing Preferences. Setting your machine as a default machine Select Control Panel > Devices and Printers. 1 Click the Windows Start menu. 2 3 4 Select your machine. Right-click your machine and select Set as Default Printer. If Printing preferences has a , you can select other printer drivers connected to the selected printer. 4. Special Features 186 Printing features Using advanced print features 1 Check the Print to file box in the Print window. XPS printer driver: used to print XPS file format.
- See "Features by model" on page 7.
- The XPS printer driver can be installed only on Windows Vista OS or higher.
- For models that provide XPS driver from the Samsung website, http:/
/www.samsung.com > find your product> Support or downloads. 5 Printing to a file (PRN) You will sometimes need to save the print data as a file. 2 Click Print. 3 Type in the destination path and the file name, and then click OK. For example, c:\Temp\file name. If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may differ, depending on your operating system or the application you are using. 4. Special Features 187 Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the applications Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. Select the Help menu or press F1 on your keyboard and click on any option you want to know about (see "Using help" on page 47). Item Description Multiple Pages per Side Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. Poster Printing Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together. 4. Special Features 188 Printing features Item Booklet Printinga 8 9 Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Description If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media. The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what paper sizes are available. If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without mark). or Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. Double-sided Printing You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper 4. Special Features 189 Printing features Item Description Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. None: Disables this feature. Long Edge: This option is the conventional layout used in bookbinding. Double-sided Printing Short Edge: This option is the conventional layout used in calendars. Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing. Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. 4. Special Features 190 Printing features Item Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document. Description Watermark
(Creating a watermark) a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window. Watermark
(Editing a watermark) a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options. d Click Update to save the changes. e Click OK or Print until you exit the Print window. Watermark
(Deleting a watermark) a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Select the watermark you want to delete from the Current Watermarks list and click Delete. d Click OK or Print until you exit the Print window. 4. Special Features 191 Printing features Item Overlaya Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead. To print a letter with your companys letterhead, you do not need to load preprinted letterhead paper in the machine: just print the letterhead overlay on your document. To use a page overlay, you must create a new page overlay containing your logo or image. The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark. The resolution of the overlay document must be the same as that of the document you will print with the overlay. Overlaya
(Creating a new page overlay) a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is In the Edit Overlay window, click Create. C:\Formover). e Click Save. The name appears on the Overlay List. f Click OK or Print until you exit the Print window. The file is not printed. Instead, it is stored on your computer hard disk drive. 4. Special Features 192 Printing features Item Description Overlaya
(Using a page overlay) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window. After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay List box. d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a document for printing, asking you to confirm printing an overlay on your document. If this box is not checked and an overlay has been selected, the overlay automatically prints with your document. e Click OK or Print until you exit the Print window. Overlaya
(Deleting a page overlay) In the Printing Preferences window, click the Advanced tab. a b Select Edit in the Text drop down list. c Select the overlay you want to delete from the Overlay List box. d Click Delete. e When a confirming message window appears, click Yes. f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use. 4. Special Features 193 Printing features Item Description This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 7). Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. To enable this feature, check Storage Options (see "Setting Device Options" on page 65). Without installing the optional memory or mass storage device (HDD) in the machine, the RAM disk feature provides only 3 options:
Normal, Proof, and Confidential. Print Mode Print Mode: The default Print Mode is Normal, which is for printing without saving the printing file in the memory.
- Normal: This mode prints without storing your document in the optional memory.
- Proof: This mode is useful when you print more than one copy. You can print one copy first to check, then print the rest of the copies later.
- Confidential: This mode is used for printing confidential documents. You need to enter a password to print. Job Name: This option is used when you need to find a stored file using the control panel. User ID: This option is used when you need to find a stored file using the control panel. The user name automatically appears as the user name that you use to log on Windows. Enter Password: If the Property of the document you selected is secured, you have to enter the password for the document. This option is used for loading a stored file using the control panel. Confirm Password: Re-enter the password to confirm it. 4. Special Features 194 Printing features Item Description This option allows you to print with the given permission. User permission: If you check this option, only users with user permission can start a print job. Group permission: If you check this option, only groups with group permission can start a print job. Job Accounting Select the Help menu or press F1 on your keyboard and click on any option you want to know about (see "Using help" on page 47). Administrators can enable job accounting and configure permissions in the control panel or SyncThru Web Admin Service. a. This option is not available when you use XPS driver. 4. Special Features 195 Printing features Using Direct Printing Utility Printing 6 Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 7). Available for Windows OS users only. What is Direct Printing Utility?
Direct Printing Utility is a program that sends the PDF files directly to your machine to print without having to opening the file. To install this program:
Download the software from the Samsung website then unpack and install it:
(http://www.samsung.com > find your product > Support or Downloads). You cannot print PDF files that are restricted. Deactivate the printing restriction feature and retry printing. You cannot print PDF files that are restricted by a password. Deactivate the password feature, and retry printing. Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created. The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to print it. There are several ways you can print using the Direct Printing Utility. 1 From the Start menu select Programs or All Programs . For Windows 8, from Charms, select Search > Apps. 2 3 4 Find Samsung Printers > Direct Printing Utility. Select your machine from the Select Printer drop-down list and click Browse. Select the file you wish to print and click Open. The file is added in the Select Files section. 5 Customize the machine settings for your needs. 6 Click Print. The selected PDF file is sent to the machine. Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Select the machine to use. 2 3 Customize the machine settings. 4 Click Print. The selected PDF file is sent to the machine. 4. Special Features 196 Printing features Mac printing Some features may not be available depending on models or options. It means that the features are not supported. 7 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac:
1 Open the document to print. 2 Open the File menu and click Page Setup (Document Setup in some applications). 3 Choose your paper size, orientation, scaling, other options, and make sure that your machine is selected. Click OK. 4 Open the File menu and click Print. 5 Choose the number of copies and indicate which pages to print. 6 Click Print. Changing printer settings You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the machine in use. Except for the name, the composition of the printer properties window is similar to the following. Printing multiple pages on one sheet You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft copies. 1 Open an application, and select Print from the File menu. 2 Select Layout from the drop-down list under Orientation. In the Pages per Sheet drop-down list, select the number of pages you want to print on one sheet of paper. Select the other options to use. 3 4 Click Print. The machine prints the selected number of pages to print on one sheet of paper. 4. Special Features 197 Printing features Printing on both sides of the paper Using help Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 7). Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows:
Long-Edge Binding: This option is the conventional layout used in book binding. Short-Edge Binding: This option is the type often used with calendars. 1 From your Mac application, select Print from the File menu. 2 Select Layout from the drop-down list under Orientation. 3 4 5 Click Print and the machine prints on both sides of the paper. Select a binding orientation from the Two-Sided option. Select the other options to use. If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. 4. Special Features 198 Printing features Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 8 Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1 Open the document to print. 2 Open the File menu and click Page Setup (Print Setup for some applications). 3 Choose your paper size, orientation, and make sure that your machine is selected. Click Apply. Select your machine to print. Open the File menu and click Print. 4 5 6 Choose the number of copies and indicate which pages to print. 7 Change other printing options in each tab, if necessary. 8 Click Print. Automatic duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-
even printing (see "Features by model" on page 7). Printing files You can print text, image, pdf files on your machine using the standard CUPS directly from the command line interface. The CUPS lp or lpr utility allows you to do that. You can print these files by using below command format.
"lp -d <printer name> -o <option> <file name>"
Please refer to lp or lpr man page on your system for more details. Configuring Printer Properties You can change the default printing options or connection type with Printing utility supplied by o/s. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute system-config-printer command in Terminal program). Select your printer and double-click it. 2 3 Change default printing options or connection type. 4. Special Features 199 Printing features 4 Click Apply button. Unix printing 5 To take advantage of the printer features provided by your printer driver, press Properties. Press OK to start the print job. Some features may not be available depending on models or options. It means that the features are not supported (see "Features by model" on page 7). Changing the machine settings 9 Proceeding the print job After installing the printer, choose any of the image, text, or PS files to print. 1 Execute printui <file_name_to_print> command. For example, if you are printing document1 printui document1 This will open the UNIX Printer Driver Print Job Manager in which the user can select various print options. 2 3 4 Select a printer that has been already added. Select the printing options from the window such as Page Selection. Select how many copies are needed in Number of Copies. The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. The following hot keys may also be used: H for Help, O for OK, A for Apply, and C for Cancel. General tab Paper Size: Set the paper size as A4, Letter, or other paper sizes, according to your requirements. Paper Type: Choose the type of the paper. Options available in the list box are Printer Default, Plain, and Thick. Paper Source: Select from which tray the paper is used. By default, it is Auto Selection. Orientation: Select the direction in which information is printed on a page. Duplex: Print on both sides of paper to save paper. 4. Special Features 200
frequency | equipment class | purpose | ||
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1 | 2015-04-15 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2015-04-15
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1 | Applicant's complete, legal business name |
Samsung Electronics Co Ltd
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1 | FCC Registration Number (FRN) |
0027908797
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1 | Physical Address |
19 Chapin Rd., Building D
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1 |
Pine Brook, New Jersey 07058
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1 |
United States
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app s | TCB Information | |||||
1 | TCB Application Email Address |
T******@TIMCOENGR.COM
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1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
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app s | FCC ID | |||||
1 | Grantee Code |
A3L
|
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1 | Equipment Product Code |
SLM4030ND
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J**** C********
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1 | Title |
General Manager
|
||||
1 | Telephone Number |
973-8********
|
||||
1 | Fax Number |
973-8********
|
||||
1 |
j******@samsung.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Printer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
KCTL INC
|
||||
1 | Name |
J******** B****
|
||||
1 | Telephone Number |
82-70********
|
||||
1 | Fax Number |
82-50********
|
||||
1 |
j******@kctl.co.kr
|
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC