USER MANUAL SM-A146U SM-A146U1/DS SM-S146VL SM-A146W English. 11/2022. Rev.1.0 www.samsung.com Table of Contents Basics 4 6 Read me first Device overheating situations and solutions Device layout and functions 9 14 Charging the battery 16 SIM or USIM card (nano-SIM card) 18 Memory card (microSD card) 20 Turning the device on and off 21 Initial setup 21 Samsung account 22 Transferring data from your previous device (Smart Switch) 24 Understanding the screen 33 Notification panel 35 Entering text Installing or uninstalling apps Apps and features 37 38 Phone 41 Contacts 43 Messages Internet 44 45 Camera 56 Gallery 60 Multi window 62 Samsung Notes 63 Samsung Members 63 Galaxy Shop 63 Calendar 64 Reminder 65 Voice Recorder 65 My Files 65 Clock 66 Calculator 66 Game Launcher 67 Sharing content 68 Samsung Global Goals 68 Google apps 2 91 Advanced features 92 Motions and gestures 93 Dual Messenger 94 Digital Wellbeing and parental controls 94 Battery and device care 94 Optimising your device 95 Battery 95 Storage 95 Memory 96 Device protection 96 Ultra data saving 96 Apps 96 General management 98 Accessibility 99 Software update 99 Remote support 100 About phone Appendix 101 Troubleshooting 106 Removing the battery Table of Contents Settings 69 Introduction 69 Samsung account 69 Connections 70 Wi-Fi 72 Bluetooth 73 NFC and contactless payments
(NFC-enabled models) 74 Data saver 75 Mobile data only apps 75 Mobile Hotspot 76 More connection settings 77 Sounds and vibration 78 Sound quality and effects 78 Notifications 79 Display 80 Motion smoothness 80 Wallpaper 80 Themes 80 Home screen 81 Lock screen 81 Smart Lock 82 Biometrics and security 83 Face recognition 85 Fingerprint recognition 89 Privacy 89 Location 89 Google 90 Accounts and backup 90 Samsung Cloud 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use. Descriptions are based on the devices default settings. Some content may differ from your device depending on the region, service provider, model specifications, or devices software. The device may require a connection to a Wi-Fi or mobile network when using some apps or features. Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the devices specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. Modifying the devices operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. 4 Basics Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device. You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it. Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone Status information. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owners personal use. The use of mobile devices on aeroplanes or ships may be subject to federal and local guidelines and restrictions. Check with the appropriate authorities and always follow crew instructions regarding when and how you may use your device. Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone Regulatory information. Your device contains magnets. Keep a safe distance between your device and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult your physician before use. 5 Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the devices lifespan or performance and is in the devices normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging. Do the following when the device heats up:
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. 6 Basics During the initial setup after purchase or when restoring data When downloading large files When using apps that require more power or using apps for extended periods When playing high-quality games for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to a TV While multitasking (or, when running many apps in the background) When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for syncing with the cloud, email, or other accounts When using a navigation app in a car while the device is placed in direct sunlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the devices multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead When you are roaming Do the following when the device heats up:
Keep the device updated with the latest software. Conflicts between running apps may cause the device to heat up. Restart the device. Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. Close apps that increase battery consumption or that run in the background when not in use. Delete unnecessary files or unused apps. Decrease the screen brightness. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. 7 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the devices temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down. If the second message appears due to a further increase of the devices temperature, the device will turn off. Do not use the device until the devices temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down. Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the batterys lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. Do not expose your device to direct sunlight for extended periods. Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. Do not place the device in any areas that may overheat, such as on an electric heating mat. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning. 8 Basics Device layout and functions Package contents Refer to the quick start guide for package contents. The items supplied with the device and any available accessories may vary depending on the region or service provider. The supplied items are designed only for this device and may not be compatible with other devices. Appearances and specifications are subject to change without prior notice. You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 9 Basics Device layout
Galaxy A14 5G SIM card / Memory card tray Touchscreen Speaker Front camera Volume key Side key (Fingerprint recognition sensor) Earphone jack Multipurpose jack
(USB Type-C) Microphone GPS antenna Rear camera Main antenna NFC antenna
(NFC-enabled models) Speaker Main antenna Microphone 10 Basics When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures. If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. If dust or foreign materials enter the microphone, speaker, or receiver, the devices sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected. Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the devices antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. Do not cover the proximity/light sensor area with screen accessories, such as a screen protector, stickers, or a cover. Doing so may cause the sensor to malfunction.
Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water. Galaxy A14 5G
) 12 Basics Hard keys Key Side key Side key +
Volume Down key Function Press and hold to turn the device on or off. Press to turn on or lock the screen. Press twice to launch the app or feature you set. Press simultaneously to capture a screenshot. Press and hold simultaneously to turn off the device. Setting the Side key Select an app or feature to launch by pressing the Side key twice. Launch the Settings app, tap Advanced features Side key, and then select an option you want. Soft buttons Recents button Back button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer to Navigation bar (soft buttons) for more information. 13 Basics Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the devices multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device. Quick charging Launch the Settings app, tap Battery and device care Battery More battery settings, and then activate the feature you want. Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging. You can charge the battery more quickly while the device or its screen is turned off. 14 Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. Optimise the device using the device care feature. When you are not using the device, turn off the screen by pressing the Side key. Activate power saving mode. Close unnecessary apps. Deactivate the Bluetooth feature when not in use. Deactivate auto-syncing of apps that need to be synced. Decrease the backlight time. Decrease the screen brightness. Battery charging tips and precautions If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. The device can be used while it is charging, but it may take longer to fully charge the battery. If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. While charging, the device and the charger may heat up. This is normal and should not affect the devices lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. If the device is not charging properly, take the device and the charger to a Samsung Service Centre. 15 Basics SIM or USIM card (nano-SIM card) Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. Some services that require a network connection may not be available depending on the service provider. Installing the SIM or USIM card
Galaxy A14 5G 1 2 3 4 Dual SIM card tray Single SIM card tray 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it. 4 Insert the tray back into the tray slot. Use only a nano-SIM card. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. 16 Basics SIM card manager (dual SIM models) Launch the Settings app and tap Connections SIM card manager. SIM cards: Activate the SIM card to use and customise the SIM card settings. Preferred SIM card: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated. More SIM card settings: Customise the call settings. 17 Basics Memory card (microSD card) Installing a memory card Your devices memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your devices maximum memory card capacity, refer to the Samsung website. 1 2 3 4 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place a memory card on the tray with the gold-coloured contacts facing downwards and gently press the memory card into the tray to secure it. 4 Insert the tray back into the tray slot. Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. Use caution to insert the memory card right-side up. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. When you remove the tray from the device, the mobile data connection will be disabled. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device. 18 Basics The device supports the FAT32 and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. Frequent writing and erasing of data shortens the lifespan of memory cards. When inserting a memory card into the device, the memory cards file directory appears in the My Files SD card folder. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Battery and device care Storage Advanced SD card Unmount. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Battery and device care Storage Advanced SD card Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturers warranty does not cover loss of data resulting from user actions. 19 Basics Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device. Turning the device off 1 To turn off the device, press and hold the Side key. Alternatively, open the notification
. panel, swipe downwards, and then tap 2 Tap Power off. To restart the device, tap Restart. Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. 20 Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key, and then tap Emergency mode. Alternatively, open the notification panel, swipe downwards, and then tap mode. Emergency To deactivate emergency mode, tap Turn off Emergency mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com. 1 Launch the Settings app and tap Samsung account. Alternatively, launch the Settings app and tap Accounts and backup Manage accounts Add account Samsung account. 2 If you already have a Samsung account, sign in to your Samsung account. If you want to sign in using your Google account, tap Continue with Google. If you do not have a Samsung account, tap Create account. 21 Basics Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Signing out of your Samsung account When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device. 1 Launch the Settings app and tap Accounts and backup Manage accounts. 2 Tap Samsung account My profile and tap Sign out at the bottom of the screen. 3 Tap Sign out, enter your Samsung account password, and then tap OK. Transferring data from your previous device
(Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup Bring data from old device. This feature may not be supported on some devices or computers. Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. 2 On your device, launch the Settings app and tap Accounts and backup Bring data from old device. 22 Basics 3 Place the devices near each other. 4 On the previous device, tap Send data Wireless. 5 On the previous device, tap Allow. 6 On your device, select an item to bring and tap Transfer. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap Accounts and backup External storage transfer. 4 Select the backup date under Restore from SD card and tap Restore. 5 Follow the on-screen instructions to transfer data from external storage. Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the devices manufacturer. Then, skip to the fifth step. 3 Connect your previous device to the computer using the devices USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your device to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your device. 23 Basics Understanding the screen Controlling the touchscreen Tapping Tap the screen. Dragging Tap and hold an item and drag it to the target position. Swiping Swipe upwards, downwards, to the left, or to the right. Tapping and holding Tap and hold the screen for approximately 2 seconds. Double-tapping Double-tap the screen. Spreading and pinching Spread two fingers apart or pinch on the screen. Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. 24 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Button Function Recents Home Back Tap to open the list of recent apps. Tap to return to the Home screen. Tap and hold to launch the Google Assistant app. Tap to return to the previous screen. Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display Navigation bar, and then tap Swipe gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want. Swipe from bottom Swipe from sides and bottom If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints switch to deactivate it. 25 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the devices features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Finder Favourite apps Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to activate it. The Apps button will be added at the bottom of the Home screen. Apps button 26 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap Moving panels: Tap and hold a panel preview, and then drag it to a new location. Deleting panels: Tap on the panel. Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. Themes: Change the devices theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Select a widget and tap Add. The widget will be added on the Home screen. Settings: Configure settings for the Home screen, such as the screen layout. Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Settings Home screen layout Home screen only Apply. You can now access all your apps by swiping to the left on the Home screen. 27 Basics Launching Finder Search for content on the device quickly. 1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap
. 2 Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name. Adding more apps on the folder. Tick the apps to add and tap Done. You can also add an app by Tap dragging it to the folder. 28 Basics Moving apps from a folder Tap and hold an app to drag it to a new location. Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folders apps will be relocated to the Apps screen. Edge panel You can quickly access your favourite apps and features from the Edge panels. Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display, and then tap the Edge panels switch to activate it. Edge panel handle Edge panel Edge panel settings 29 Basics Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the screen. Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected
LTE network connected 5G network connected 30 Basics Icon Meaning LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level
The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Some indicator icons appear only when you open the notification panel. The indicator icons may appear differently depending on the service provider or model. 31 Basics Screen capture Capture a screenshot while using the device. Press the Side key and the Volume Down key simultaneously. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps and features. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:
: Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap will be captured.
, the screen will automatically scroll down and more content
: Write or draw on the screenshot or crop a portion from the screenshot. You can view the cropped area in Gallery.
: Share the screenshot with others. If the options are not visible on the captured screen, launch the Settings app, tap Advanced features Screenshots, and then tap the Screenshot toolbar switch to activate it. 32 Basics Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Quick setting buttons Control connected nearby devices and SmartThings devices and scenes. View the notification details and perform various actions. Launch Settings. Control media on your device and connected nearby devices. Clear all notifications. Access the notification settings. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To add more buttons, tap
. Quick setting buttons Adjust the brightness of the display. 33 Basics To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap Edit buttons, tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video playback easily using the Media feature. You can also continue playback on another device. 1 Open the notification panel and tap Media. 2 Tap the icons on the controller to control the playback. To continue playback on another device, tap and select the device you want. Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel. 1 Open the notification panel and tap Devices. Nearby connected devices and SmartThings devices and scenes will appear. 2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it. 34 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter a space. Changing the input language Tap Languages and types Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap select the keyboard type you want. Languages and types, select a language, and then
) does not appear on the navigation bar, launch the If the keyboard button (
Settings app, tap General management Keyboard list and default, and then tap the Keyboard button on navigation bar switch to activate it. On a 3 x 4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. 35 Basics Additional keyboard functions
: Enter emojis.
: Enter stickers.
: Attach animated GIFs.
: Enter text by voice.
: Change the keyboard settings. Tap to use more keyboard functions.
: Search for content and enter it.
: Translate text and enter it.
: Share music links.
: Share video links.
: Add an item from the clipboard.
: Open the text editing panel.
: Change the keyboard mode.
: Change the keyboard size.
: Enter stickers. Some features may not be available depending on the service provider or model. Copying and pasting 1 Tap and hold over text. or 2 Drag 3 Tap Copy or Cut. to select the desired text, or tap Select all to select all text. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. 36 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. This app may not be available depending on the service provider or model. To change the auto update settings, tap select an option. Auto update apps, and then Play Store Purchase and download apps. Launch the Play Store app. Browse apps by category or search for apps by keyword. To change the auto update settings, tap then select an option. Settings Auto-update apps, and Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. Uninstall: Uninstall downloaded apps. Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps Enable. Disabled OK, select an app, and then tap 37 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the apps permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps Permission manager. Select an item and select an app. If you do not grant permissions to apps, the basic features of the apps may not function properly. Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad. 2 Enter a phone number. 3 Tap to make a voice call, or tap or to make a video call. Add the number to the contacts list. Preview the phone number. More options Search for a contact. 38 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, tap Settings Other call settings, and then tap the Swipe to call or text switch to activate it. Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3. Making an international call 1 Launch the Phone app and tap Keypad. 2 Tap and hold 0 until the + sign appears. 3 Enter the country code, area code, and phone number, and then tap
. Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. To create various rejection messages, launch the Phone app, tap Settings Quick decline messages, enter a message, and then tap
. 39 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap Settings Block numbers. 2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap
. When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown/private numbers switch to activate the feature. Options during calls Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. Record: Record a call conversation. When you record a call conversation, the file will be saved to My Files Internal storage Call. Hold call: Hold a call. Bluetooth: Switch to a Bluetooth headset if it is connected to the device. Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. Mute: Turn off the microphone so that the other party cannot hear you. Keypad / Hide: Open or close the keypad.
: End the current call. Camera: During a video call, turn off the camera so that the other party cannot see you. Switch: During a video call, switch between the front and rear cameras. Some features may not be available depending on the service provider or model. 40 Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap
. 2 Select a storage location. 3 Enter contact information and tap Save. Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import. 2 Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. 1 Launch the Settings app, tap Accounts and backup Manage accounts and select the account to sync with. 2 Tap Sync account and tap the Contacts switch to activate it. 41 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions:
: Make a voice call.
: Make a video call.
: Compose a message.
: Compose an email. Deleting contacts 1 Launch the Contacts app and tap Delete contacts. 2 Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More Delete. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app and tap Share contacts. 2 Select contacts and tap Share. 3 Select a sharing method. Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap Groups Create group. 2 Follow the on-screen instructions to create a group. Merging duplicate contacts If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list. 1 Launch the Contacts app and tap Manage contacts Merge contacts. 2 Tick contacts and tap Merge. 42 Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages 1 Launch the Messages app and tap
. 2 Add recipients and enter a message. To record and send a voice message, tap and hold your finger. The recording icon appears only while the message input field is empty.
, say your message, and then release 3 Tap to send the message. Recipient Enter recipients. Enter a message. Enter stickers. Attach files. Send the message. Viewing messages 1 Launch the Messages app and tap Conversations. 2 On the messages list, select a contact or a phone number. To reply to the message, tap the message input field, enter a message, and then tap To adjust the font size, spread two fingers apart or pinch on the screen. Sorting messages You can sort messages by category and manage them easily. Launch the Messages app and tap Conversations Add category. If the category option does not appear, tap Settings and tap the Conversations categories switch to activate it. 43 Apps and features Deleting messages Tap and hold a message to delete, then tap Delete. Changing message settings Launch the Messages app, tap Settings. You can block unwanted messages, change notification settings, and more. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. View your bookmarks. Open the homepage. Manage tabs. / Use secret mode. Move between pages. More options 44 Apps and features Using secret mode If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages. 1 Tap Turn on Secret mode. 2 Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode. In secret mode, the device will change the colour of the toolbars. To deactivate secret mode, tap Turn off Secret mode. In secret mode, you cannot use some features, such as screen capture. Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette Do not take pictures or record videos of other people without their permission. Do not take pictures or record videos where legally prohibited. Do not take pictures or record videos in places where you may violate other peoples privacy. Taking pictures 1 Launch the Camera app. You can also launch the app by pressing the Side key twice quickly or dragging left on the locked screen. to the Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. The camera automatically shuts off when unused. Some methods may not be available depending on the service provider or model. 2 Tap the image on the preview screen where the camera should focus. To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame. 45 Apps and features 3 Tap to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Scene optimiser Preview thumbnail Take a picture. Shooting modes list Switch between the front and rear cameras. The preview screen may vary depending on the shooting mode and which camera is being used. When you take pictures or videos with a high resolution or a high zoom ratio, the focus may not be clear if the subject is close. Take pictures or videos from a good distance. If pictures you take appear blurry, clean the camera lens and try again. Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. Your devices camera features a wide-angle lens. Minor distortion may occur in wide-
angle pictures or videos and does not indicate device performance problems. The maximum capacity for recording a video may vary depending on the resolution. The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, due to the difference in temperature outside and inside the camera cover. Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking pictures or recording videos, otherwise results may look blurry. 46 Apps and features Using zoom features
Select apart on the screen to zoom in, and pinch to zoom out. or drag it to the left or right to zoom in or out. Alternatively, spread two fingers
: The Ultra wide camera lets you take wide-angle pictures or record wide-angle videos of things like landscapes.
: The wide-angle camera lets you take basic pictures or record normal videos. Zoom features are available only when using the rear camera. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a picture. This feature may not be available depending on the shooting mode. Using the camera button Tap and hold the camera button to record a video. To take burst shots, swipe the camera button to the edge of the screen and hold it. If you add another camera button, you can move it anywhere on the screen and take pictures more conveniently. On the preview screen, tap tap the Floating Shutter button switch to activate it. Shooting methods and Options for current shooting mode On the preview screen, use the following options.
: Activate or deactivate the flash.
: Select the length of the delay before the camera automatically takes a picture.
: Select an aspect ratio and resolution for pictures.
: Select a frame rate.
: Select an aspect ratio for videos.
: Select a resolution for videos.
: Apply a filter effect or beauty effects. 47 Apps and features
: Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. calculate the exposure of the shot. Matrix averages the entire scene. Spot uses the light in a concentrated centre area of the shot to
: In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame.
: In FOOD mode, adjust the colour tone. The available options may vary depending on the model or shooting mode. Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily. On the shooting modes list, tap PHOTO and tap to take a picture. Scene optimiser When the camera recognises the subject, the scene optimiser button will change and the optimised colour and effect will be applied. If this feature is not activated, tap optimiser switch to activate it. on the preview screen and tap the Scene 48 Apps and features Taking selfies You can take self-portraits with the front camera. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap
. 3 Tap to take a picture. Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture. 1 On the preview screen, tap
. 2 Select effects and take a picture. If you use the My filters feature, you can create your own filter using an image with a colour tone you like from Gallery. Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. 1 On the shooting modes list, tap VIDEO and tap to record a video. To capture an image from the video while recording, tap
. 2 Tap to stop recording the video. 49 Apps and features Portrait mode The camera allows you to take pictures where the background is blurred and the subject stands out clearly. 1 On the shooting modes list, tap PORTRAIT. 2 Drag the background blur adjustment bar to adjust the blur level. 3 When Ready. appears on the preview screen, tap to take a picture. Background blur adjustment bar Use this feature in a place that has sufficient light. The background blur may not be applied properly in the following conditions:
The device or the subject is moving. The subject is thin or transparent. The subject has a similar colour to the background. The subject or background is plain. 50 Apps and features Pro mode Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE PRO. Select options and customise the settings, and then tap to take a picture. Available options
: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in pictures.
: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.
: Change the exposure value. This determines how much light the cameras sensor receives. For low-light situations, use a higher exposure. Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. 51 Apps and features Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene. 1 On the shooting modes list, tap MORE PANORAMA. 2 Tap and move the device slowly in one direction. Keep the image within the frame on the cameras viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking pictures. 3 Tap to stop taking pictures. Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall. Food mode Take pictures of food with more vibrant colours. 1 On the shooting modes list, tap MORE FOOD. 2 Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 Tap 4 Tap and drag the adjustment bar to adjust the colour tone. to take a picture. Night mode Take a picture in low-light conditions, without using the flash. When you use a tripod, you can get brighter and steadier results. 1 On the shooting modes list, tap MORE NIGHT. 2 Tap and hold your device steady until shooting is complete. 52 Apps and features Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 On the shooting modes list, tap MORE SLOW MOTION and tap to record a video. 2 When you are finished recording, tap 3 On the preview screen, tap the preview thumbnail and tap Play slow motion video. to stop. The fast section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, tap Editor and drag the section editing bar to the left or right. Slow motion section Start bracket Section editing bar End bracket Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. 1 On the shooting modes list, tap MORE HYPERLAPSE. 2 Tap 3 Tap 4 Tap and select a frame rate option. to start recording. to finish recording. Deco Pic mode Capture pictures or videos with various stickers. On the shooting modes list, tap MORE Deco Pic. 53 Apps and features Customising camera settings On the preview screen, tap shooting mode. Some options may not be available depending on the Intelligent features Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. Scan QR codes: Set the device to scan QR codes from the preview screen. Pictures Swipe Shutter button to edge to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it. HEIF pictures: Take pictures in the High Efficiency Image Format (HEIF). Selfies Use wide angle for group selfies: Set the device to automatically switch to a wide-angle selfie when there are more than two people in the frame. Save selfies as previewed: Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them. Videos Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. High efficiency video: You can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the devices memory. You cannot play the HEVC videos on other devices or share them online. Slow motion videos cannot be recorded in the HEVC format. 54 Apps and features Useful features Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark areas. Grid lines: Display viewfinder guides to help composition when selecting subjects. Location tags: Attach a GPS location tag to the picture. GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. Your location may appear on your pictures when you upload them to the Internet. To avoid this, deactivate the location tag setting. Shooting methods: Select additional shooting methods for taking a picture or recording a video. Settings to keep: Keep the last settings you used, such as the shooting mode, when you launch the camera. Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. Watermark: Add a watermark in the bottom left corner when taking pictures. Vibration feedback: Set the device to vibrate in certain situations, such as when you tap the camera button. Reset settings: Reset the camera settings. Contact us: Ask questions or view frequently asked questions. About Camera: View the Camera app version and legal information. Some features may not be available depending on the model. 55 Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. 56 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Modify the image. Add the image to favourites. More options Share the image with others. Delete the image. Cropping enlarged images 1 Launch the Gallery app and select an image. 2 Spread two fingers apart on the area you want to save and tap
. The cropped area will be saved as a file. Saved image thumbnail 57 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. Capture the current screen. Switch to the pop-up video player. Lock the playback screen. Rewind or fast-forward by dragging the bar. Skip to the previous video. Tap and hold to rewind. Configure the caption settings. More options Create an animated GIF. Change the screen ratio. Rotate the screen. Skip to the next video. Tap and hold to fast-forward. Pause and resume playback. Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen. Albums Create albums and sort your images and videos. 1 Launch the Gallery app and tap Albums Create album to create an album. 2 Select the album, tap Add items, and then copy or move the images or videos you want. 58 Apps and features Stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. Launch the Gallery app, tap Stories, and then select a story. To add or delete images or videos, select a story and tap Add or Edit. Deleting images or videos Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap Delete. Using the recycle bin feature You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period. Launch the Gallery app, tap it. Settings, and then tap the Recycle bin switch to activate To view files in the recycle bin, launch the Gallery app and tap Recycle bin. 59 Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. Split screen view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an apps icon, and then tap Open in split screen view. 3 On the apps list, select another app to launch. 60 Apps and features Launching apps from the Edge panel 1 While using an app, drag the Edge panel handle towards the centre of the screen. 2 Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears. The selected app will launch in the split screen view. You can set to launch an app in the split screen view by tapping it once. Tap tap Tap under Open in split screen view. If you tap the Show recent apps switch to activate it, you can launch the recently used apps in the split screen view from the Edge panel. and Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap. 1 In the split screen view, tap the circles between the app windows. 2 Tap
. The two apps you are using in the split screen view will be saved on the Edge panel as an app pair. Adjusting the window size Drag the circles between the app windows up or down to adjust the size of the windows. When you drag the circles between the app windows to the top or bottom edge of the screen, the window will be maximised. Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an apps icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon. To use the pop-up window again, tap the app icon. 61 Apps and features Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen. 2 Tap and hold an app, drag it to the left, and then drop it where Drop here for pop-up view appears. The selected app will launch in the pop-up view. Moving pop-up windows To move a pop-up window, tap the windows toolbar and drag it to a new location. Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app, tap
, and then create a note. You can change the input method by tapping or
. Enter a title. Insert files. Reading mode 2 When you are finished composing the note, tap the Back button to save it. If you want to save the note in another file format, tap Save as file. Deleting notes Tap and hold a note to delete and tap Delete. 62 Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Galaxy Shop Access the Samsung website and view various information related to products. Launch the Galaxy Shop app. Calendar Manage your schedule by entering upcoming events in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap
. 2 Enter event details and tap Save. Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup Manage accounts, and then select the account to sync with. 2 Tap Sync account and tap the Calendar switch to activate it. To add accounts to sync with, launch the Calendar app and tap Add account. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name. 63 Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model. Starting Reminder Launch the Calendar app and tap Reminder app icon (
) will be added to the Apps screen. Reminder. The Reminder screen will appear and the Creating reminders 1 Launch the Reminder app. 2 Tap Write a reminder or
, enter the details, and then tap Save. Completing reminders On the reminders list, select a reminder and tap Complete. Restoring reminders Restore reminders that have been completed. 1 On the reminders list, tap Completed. 2 Select a category and tap Edit. 3 Tick items to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded again. Deleting reminders To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete. 64 Apps and features Voice Recorder Record or play voice recordings. 1 Launch the Voice Recorder app. 2 Tap to start recording. Speak into the microphone. to pause recording. Tap While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. 3 Tap 4 Enter a file name and tap Save. My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the devices storage, tap Analyse storage. To search for files or folders, tap
. Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Launch the Clock app. 65 Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app.
: View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap
: Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.
: Display the scientific calculator. Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen. If you cannot see your games, drag the Library panel upwards and tap Add apps. Removing a game from Game Launcher Drag the Library panel upwards, tap and hold a game, and then tap Remove from Game Launcher. 66 Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth. 1 Launch the Gallery app and select an image. 2 On the other device, open the notification panel, swipe downwards, and then tap
(Quick Share) to activate it. Quick Share and select a device to transfer the image to. 3 Tap 4 Accept the file transfer request on the other device. Setting who can find your device Set who is allowed to find and send content to your device. 1 Open the notification panel, swipe downwards, and then tap
(Quick Share) to activate it. 2 Tap and hold
(Quick Share). The Quick Share settings screen will appear. 3 Select an option. Contacts only: Allow only your contacts to share with your device. Everyone: Allow any nearby devices to share with your device. 67 Apps and features Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each apps help menu. Chrome: Search for information and browse webpages. Gmail: Send or receive emails via the Google Mail service. Maps: Find your location on the map, search the world map, and view location information for various places around you. YT Music: Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them. Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive: Store your content on the cloud, access it from anywhere, and share it with others. YouTube: Watch or create videos and share them with others. Photos: Search for, manage, and edit all your pictures and videos from various sources in one place. Google: Search quickly for items on the Internet or your device. Duo: Make a simple video call. Messages: Send and receive messages on your device or computer, and share various content, such as images and videos. Some apps may not be available depending on the service provider or model. 68 Settings Introduction Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap selecting a tag under Suggestions. You can also search for settings by Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information. Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information. NFC and contactless payments: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and contactless payments (NFC-enabled models) for more information. 69 Settings Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. Mobile networks: Configure your mobile network settings. Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information. You can also select apps to always use the mobile data even when your device is connected to a Wi-Fi network. Refer to Mobile data only apps for more information. SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the devices mobile data connection with other devices. For more information about the mobile hotspot, refer to Mobile Hotspot. You may incur additional charges when using this feature. More connection settings: Customise settings to control other features. Refer to More connection settings for more information. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections Wi-Fi and tap the switch to activate it. 2 Select a network from the Wi-Fi networks list. Networks with a lock icon require a password. Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device from connecting to the network automatically, tap the Auto reconnect switch to deactivate it. If you cannot connect to a Wi-Fi network properly, restart your devices Wi-Fi feature or the wireless router. next to the network and tap 70 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on. 1 On the Settings screen, tap Connections Wi-Fi and tap the switch to activate it. 2 Select a network from the Wi-Fi networks list. 3 Tap Request password. 4 Accept the share request on the other device. The Wi-Fi password is entered on your device and it is connected to the network. Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections Wi-Fi and tap the switch to activate it. 2 Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. To end the device connection, select the device to disconnect from the list. 71 Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections Bluetooth and tap the switch to activate it. The detected devices will be listed. 2 Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other devices user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. To unpair the devices, tap next to the device name to unpair and tap Unpair. 72 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept the Bluetooth connection request on the other device. NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna. Reading information from NFC tags Use the NFC feature to read product information from NFC tags. 1 On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it. 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the devices screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. 73 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it. 2 Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections NFC and contactless payments Contactless payments Payment, and then select an app. The payment services list may not include all available payment apps. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections Data usage Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allowed to use data while Data saver is on and select apps. 74 Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data. On the Settings screen, tap Connections Data usage Mobile data only apps, tap the switch to activate it, and then tap the switches next to the apps you want. You may incur additional charges when using this feature. Mobile Hotspot Use your device as a mobile hotspot to share your devices mobile data connection with other devices. 1 On the Settings screen, tap Connections Mobile Hotspot and Tethering Mobile Hotspot. 2 Tap the switch to activate it. icon appears on the status bar. The You can change the level of security and the password by tapping Configure. 3 On the other devices screen, search for and select your device from the Wi-Fi networks list. Alternatively, tap QR code on the mobile hotspot screen and scan the QR code with the other device. If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. If you activate the Auto Hotspot feature, you can share your devices mobile data connection with other devices signed in to your Samsung account. 75 Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections More connection settings. Nearby device scanning: Set the device to scan for nearby devices to connect to. Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. VPN: Set up virtual private networks (VPNs) on your device to connect to a school or companys private network. Private DNS: Set the device to use the security enhanced private DNS. Ethernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings. Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen, tap Connections More connection settings Printing Download plugin. 2 Select a printer plug-in and install it. 3 Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 4 Select a printer to add. To add printers manually, tap Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print All printers..., and then select a printer. Printing methods may vary depending on the content type. 76 Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. Sound mode: Set the device to use sound mode, vibration mode, or silent mode. Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. Temporary mute: Set the device to use silent mode for a certain period. Ringtone: Change the call ringtone. Notification sound: Change the notification sound. Volume: Adjust the devices volume level. Call vibration pattern: Change the call vibration pattern. Notification vibration pattern: Change the notification vibration pattern. Vibration intensity: Adjust the force of the vibration notification. System sound/vibration control: Set the device to sound or vibrate for actions, such as controlling the touchscreen. Sound quality and effects: Set the devices sound quality and effects. Refer to Sound quality and effects for more information. Some features may not be available depending on the model. 77 Settings Sound quality and effects Set the devices sound quality and effects. On the Settings screen, tap Sounds and vibration Sound quality and effects. Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you. Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games while playing games. Depending on the model, you must connect an earphone to use some features. Notifications Change the notification settings. On the Settings screen, tap Notifications. Notification pop-up style: Select a notification pop-up style and change the settings. Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap More All and select an app from the apps list. Do not disturb: Set the device to mute all sounds except for allowed exceptions. Advanced settings: Configure advanced settings for notifications. 78 Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. Light / Dark: Activate or deactivate dark mode. Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying dark mode. The dark theme may not be applied in some apps. Brightness: Adjust the brightness of the display. Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. Motion smoothness: Change the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly. Refer to Motion smoothness for more information. Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying this feature. Font size and style: Change the font size and style. Screen zoom: Make the items on the screen larger or smaller. Full screen apps: Select apps to use with the full screen aspect ratio. Screen timeout: Set the length of time the device waits before turning off the displays backlight. Edge panels: Change the settings for the Edge panel. Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. Screen saver: Set the device to launch a screen saver when the device is charging. Some features may not be available depending on the model. 79 Settings Motion smoothness The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer. 1 On the Settings screen, tap Display Motion smoothness. 2 Select a refresh rate. High: Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 90 Hz. Standard: Use a standard refresh rate in normal situations to conserve battery power. Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons. On the Settings screen, tap Themes. Home screen Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen. 80 Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. Screen lock type: Change the screen lock method. Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. Secure lock settings: Change screen lock settings for the selected lock method. Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock screen. Clock style: Change the type and colour of the clock on the locked screen. Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. Widgets: Change the settings of the items displayed on the locked screen. Contact information: Set the device to show contact information, such as your email address, on the locked screen. Notifications: Set how to show notifications on the locked screen. Shortcuts: Select apps to display shortcuts to them on the locked screen. About Lock screen: View the Lock screen version and legal information. The available options may vary depending on the screen lock method selected. Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen Smart Lock and follow the on-screen instructions to complete the setup. This feature will be available to use after you set a screen lock method. If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set. 81 Settings Biometrics and security Options Change the settings for securing the device. On the Settings screen, tap Biometrics and security. Face recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. More biometrics settings: Change the settings for biometric data. Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. Security update: View the version of your devices software and check for updates. Google Play system update: View the Google Play system version and check for updates. Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. Install unknown apps: Set the device to allow the installation of apps from unknown sources. Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. Other security settings: Configure additional security settings. Some features may not be available depending on the service provider or model. 82 Settings Face recognition You can set the device to unlock the screen by recognising your face. If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again. Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. Your device could be unlocked by someone or something that looks like your image. Face recognition is less secure than Pattern, PIN, or Password. For better face recognition Consider the following when using face recognition:
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup Ensure that you are in a well-lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Read the on-screen instructions and tap Continue. 3 Set a screen lock method. 83 Settings 4 Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap the Face unlock switch to activate it. 4 On the locked screen, look at the screen. When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method. Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data Remove. Once the registered face is deleted, all the related features will also be deactivated. 84 Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. This feature may not be available depending on the service provider or model. Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical. If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password. If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again. 85 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the features performance:
The device may not recognise fingerprints that are affected by wrinkles or scars. The device may not recognise fingerprints from small or thin fingers. To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device. The Side key has a built-in fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor. Ensure that the fingerprint recognition sensor and your fingers are clean and dry. If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object. 86 Settings Registering fingerprints 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Read the on-screen instructions and tap Continue. 3 Set a screen lock method. 4 Place your finger on the Side key. After the device detects your finger, lift it up and place it on the Side key again. Repeat this action until the fingerprint is registered. 5 When you are finished registering your fingerprints, tap Done. You can check whether your fingerprint is registered by tapping Check added fingerprints. 87 Settings Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprint unlock switch to activate it. 4 On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint. Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings screen, tap Biometrics and security Fingerprints. 2 Unlock the screen using the preset screen lock method. 3 Select a fingerprint to delete and tap Remove. 88 Settings Privacy Change the settings for privacy. On the Settings screen, tap Privacy. Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service. Google: Configure advanced settings for privacy. Some features may not be available depending on the service provider or model. Location Change settings for location information permissions. On the Settings screen, tap Location. App permissions: View the list of apps that have permission to access the devices location and edit the permission settings. Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated. Recent location requests: View which apps request your current location information. Location services: View the location services your device is using. Google Configure settings for some features provided by Google. On the Settings screen, tap Google. 89 Settings Accounts and backup Options Sync, back up, or restore your devices data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Accounts and backup. Manage accounts: Add your Samsung and Google accounts, or other accounts, to sync with. Samsung Cloud: Back up your data and settings, and restore the previous devices data and settings even when you do not have it. Refer to Samsung Cloud for more information. Google Drive: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information. You must sign in to your Google account to back up data. Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset. Samsung Cloud Back up your devices data to Samsung Cloud and restore it later. Backing up data You can back up your devices data to Samsung Cloud. 1 On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. 2 Tick items you want to back up and tap Back up. 90 Settings 3 Tap Done. Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. To view the backup data for other devices in your Samsung Cloud, on the Settings
, and then select a device screen, tap Accounts and backup Restore data you want. Restoring data You can restore your backup data from Samsung Cloud to your device. 1 On the Settings screen, tap Accounts and backup. 2 Tap Restore data 3 Tick items you want to restore and tap Restore. and select a device you want. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Android Auto: Connect your device to a vehicle and control some of your devices features on the vehicles display. Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side key for more information. Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. Screenshots: Change the settings for screenshots. Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. 91 Settings Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information. Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information. Send SOS messages: Set the device to send help messages by pressing the Side key several times. Some features may not be available depending on the service provider or model. Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features Motions and gestures. Double tap to turn on screen: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. Double tap to turn off screen: Set the device to turn off the screen by double-tapping an empty area on the Home screen or the locked screen. Turn over to mute: Set the device to mute certain sounds by using motions or gestures. Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint. Some features may not be available depending on the model. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. 92 Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features Dual Messenger. Supported apps will appear. 2 Tap the switch of an app to install the second app. The second app will be installed. The second apps icon will be displayed with
. Second app The Dual Messenger feature may not be available depending on the app. Some features of the app may be limited for the second app. Uninstalling a second app 1 On the Settings screen, tap Advanced features Dual Messenger. 2 Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. 93 Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls. Screen time: Set goals for how much you use your device a day. App timers: Limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. Focus mode: Activate focus mode to avoid distractions from your device and stay focused on what you want. You can use the apps you allowed to be used in focus mode. Bedtime mode: Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. Parental controls: Manage your childrens digital use. Battery and device care Introduction The device care feature provides an overview of the status of your devices battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Optimising your device On the Settings screen, tap Battery and device care Optimise now. The quick optimisation feature improves device performance through the following actions. Closing apps running in the background. Managing abnormal battery usage. Scanning for crashed apps and malware. Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap Automation Auto optimise daily and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time. 94 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Battery and device care Battery. Power saving mode: Activate power saving mode to extend the batterys usage time. Background usage limits: Limit battery usage for apps that you do not use often. More battery settings: Configure advanced settings for the battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. You may not receive notifications from some apps that use power saving mode. Storage Check the status of the used and available memory. On the Settings screen, tap Battery and device care Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, tap and hold, or select, an item and tap Delete or Uninstall. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now. 95 Settings Device protection Check the devices security status. This feature scans your device for malware. On the Settings screen, tap Battery and device care Device protection Scan phone. Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. On the Settings screen, tap Battery and device care Ultra data saving, and then tap the switch to activate it. This feature may not be available depending on the service provider or model. Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions. Apps Manage the devices apps and change their settings. You can view the apps usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customise your devices system settings or reset the device. On the Settings screen, tap General management. Language: Select device languages. Refer to Adding device languages for more information. Text-to-speech output: Change the settings for text-to-speech features used when TalkBack is activated, such as languages, speed, and more. 96 Settings Date and time: Access and alter the settings to control how the device displays the time and date. If the battery remains fully discharged, the time and date is reset. Samsung Keyboard settings: Change the settings for the Samsung keyboard. Keyboard list and default: Select a keyboard to use by default and change the keyboard settings. Physical keyboard: Change the settings for an external keyboard. Mouse and trackpad: Change the settings for an external mouse or trackpad. Autofill service: Select an autofill service to use. Reset: Reset your devices settings or perform a factory data reset. Contact us: Ask questions or view frequently asked questions. Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management Language Add language. To view all the languages that can be added, tap All languages. 2 Select a language to add. 3 To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used. 97 Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. Recommended for you: Check the accessibility features you are currently using and see other recommended features. TalkBack: Activate TalkBack, which provides voice feedback. To view help information to learn how to use this feature, tap Settings Tutorial and help. Visibility enhancements: Customise the settings to improve accessibility for visually impaired users. Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment. Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity. Advanced settings: Configure settings for Direct access and notification features. Installed services: View accessibility services installed on the device. About Accessibility: View the Accessibility information. Contact us: Ask questions or view frequently asked questions. 98 Settings Software update Update your devices software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network. Last update: View information about the last software update. If emergency software updates are released for your devices security and to block new types of security threats, they will be installed automatically without your agreement. Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. Remote support If you have any questions or technical problems with your device, you can get help through the remote support service. On the Settings screen, tap Remote support. 99 Settings About phone Access your devices information. On the Settings screen, tap About phone. To change your devices name, tap Edit. Status information: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. Legal information: View legal information related to the device, such as safety information and the open source licence. Software information: View the devices software information, such as its operating system version and firmware version. Battery information: View the devices battery status and information. 100 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set for the device. PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 101 Appendix The touchscreen responds slowly or improperly If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. The touchscreen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. Ensure that your device software is updated to the latest version. If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management Reset Factory data reset Reset Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. Calls are not connected Ensure that you have accessed the right cellular network. Ensure that you have not set call barring for the phone number you are dialling. Ensure that you have not set call barring for the incoming phone number. 102 Appendix Others cannot hear you speaking on a call Ensure that you are not covering the built-in microphone. Ensure that the microphone is close to your mouth. If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the devices internal antenna. When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service providers base station. Move to another area and try again. When using the device while moving, wireless network services may be disabled due to issues with the service providers network. The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet. The battery is consumable and the useful charge will get shorter over time. 103 Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:
Charge the battery. Free some memory by transferring files to a computer or deleting files from your device. Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the photography techniques you use. If you take pictures in dark areas, at night, or indoors, image noise may occur or images may be out of focus. Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following:
Free some memory by transferring files to a computer or deleting files from your device. Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit the Samsung website. Your device supports pictures and videos captured with the device. Pictures and videos captured by other devices may not work properly. Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. 104 Appendix Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:
Ensure that the device you wish to connect with is ready to be scanned or connected to. Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it. On your device, launch the Settings app, tap General management Reset Reset network settings Reset settings Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it. A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device. Ensure that you have the proper driver installed and updated on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. 105 Appendix Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the devices storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space. The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen. Removing the battery To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe. Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsungs negligence. 106 Copyright Copyright 2021 Samsung Electronics Co., Ltd. This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. Wi-Fi, Wi-Fi Direct, Wi-Fi CERTIFIED, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks and copyrights are the property of their respective owners.