FCC ID: ZCASMA015V Multi-band GSM/WCDMA/LTE phone with Bluetooth, WLAN

Important legal information Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (Samsung). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information. The full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online:

English: www.samsung.com/us/Legal/Phone-HSGuide Spanish: www.samsung.com/us/Legal/Phone-HSGuide-SP This information can also be found on the device in the About device or About phone or About tablet section, for example:

information > Samsung legal Or,Search Legal If your device required Federal Communications Commission (FCC) approval, you can view the FCC certification by opening Settings >

About phone or About device or About tablet> Status. Settings > About phone or About device or About tablet > Legal www.fcc.gov/encyclopedia/

Health and Safety WARNING! To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. Samsung Knox Samsung Knox is Samsungs security platform. Additional licensing fees may be required for enterprise use. For more information about Knox, please refer to: www.samsung.com/us/knox Specific Absorption Rate (SAR) certification information For information about SAR, visit :

https://www.fcc.gov/general/radio-frequency-safety-0 specific-absorption-rate-sar-cellular-telephones www.samsung.com/sar Samsung mobile products and recycling WARNING! Never dispose of batteries in a fire because they may explode. Do not disassemble, crush, puncture, heat, burn or reuse. For battery and cell phone recycling, go to call2recycle.org or call 1-800-822-8837. For more recycling information, go to our website:

www.samsung.com/recycling or call 1-800-SAMSUNG. Your location Location-based information on that can be used to determine the approximate location of a mobile device. If you use applications that require location-based information (e.g., driving directions), such information may be shared with third-parties, including your wireless service provider, applications providers, Samsung, and other third-parties providing services. Navigation Maps, directions, and other navigation data, including data relating to your current location, may contain inaccurate or incomplete data. Therefore, you should always pay attention to road conditions, closures, traffic, and all other factors that may impact safe driving or walking. FCC Part 15 Information and Notices This device complies with part 15 of the FCC Rules. Operation is subject to conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. GPS & AGPS Certain Samsung Mobile Devices can use a Global Positioning System (GPS) signal for location-based applications. Changes may affect the performance of location-based technology on your mobile device. Certain Samsung Mobile Devices can also use an Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. Contact your wireless service provider for details. Use of AGPS in emergency calls When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Commercial Mobile Alerting System (CMAS) This device is designed to receive Wireless Emergency Alerts from CMAS. Check with your carrier for CMAS participation and coverage. Emergency calls Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. If certain features are in use (e.g. call blocking) you may first need to deactivate those features before you can make an emergency call. Terms and Conditions Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the Product) and keep it for future reference. This document con-

tains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or reten-

tion of the Product constitutes acceptance of these Terms and Conditions. Revised 06/2019 Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: www.samsung.com 2019 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. FCC Hearing Aid Compatibility (HAC) regulations for wireless devices M3 + M2 = M5 T3 + T2 = 5 The FCC established requirements for devices to be compatible with hearing aids and other hearing devices. For more information, visit https://www.fcc.gov/consumers/guides/hearing-aid-compatibility-

wireline-and-wireless-telephones Device temperature Caution! Some applications or prolonged usage may increase device temperature. If the device feels hot to the touch, discontinue use and close all applications or turn off the device until it cools. Always ensure that the device has adequate ventilation and air flow. Covering the device can trap any dissipating heat and redirect it back to the device while it is active. CST_A705U.indd All Pages 10/14/2019 4:00:48 PM

Package contents Device USB cable Ejection pin USB power adaptor Quick start guide The items supplied with the device and their images may vary by region. Device layout To turn on the device, press and hold the Power key for a few seconds. Front camera SIM card /

Memory card tray Power key Volume key Multipurpose jack Rear camera

(Dual) The charger should remain close to the electric socket and easily accessible while charging. Installing a nano-SIM card Nano-SIM cards are sold separately. Support for single SIM and dual SIM models may vary by region. Single SIM models:

2 2 3 3 Nano-SIM card Dual SIM models:

1 1 Nano-SIM card 1 Nano-SIM card 2 QUICK START GUIDE SM-A015V Visit www.samsung.com to view device information, the user manual, and more. You may incur additional charges for accessing the Internet. Printed in Korea JM19-A107M-B001 Rev.1.0 English (LTN). 10/2019 If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you upgrade the device. It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. To prevent possible hearing damage when using a headset, do not listen to sound at high volume for long periods. Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. Copyright 2019 Samsung Electronics Safety information Read all safety information before using the device to ensure safe and proper use. You can view more safety information in the safety information menu of the Settings app. Warning Follow the warnings below to prevent incidents, such as fires or explosions, injuries, or damage to the device Do not expose the device to physical impact or damage. Use only Samsung-approved batteries, chargers, and cables specifically designed for your device. Prevent the multipurpose jack and battery terminals from coming into contact with foreign materials such as metal, liquids, or dust. If any part of the device, such as the glass or acrylic body, is broken, smokes, or emits a burning odor, stop using the device immediately. Use the device again only after it has been repaired at a Samsung Service Center. Do not turn on or use the device when the battery compartment is exposed. Do not disassemble or reuse the battery. Do not allow children or animals to chew or suck the device. The device can be used in locations with an ambient temperature of 0 C to 35 C. You can store the device at an ambient temperature of -20 C to 50 C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the batterys lifespan. Do not use your device in a hot environment or near fire. Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle. You can download and install the firmware update to upgrade your devices software with the firmware over-the-

air (FOTA) service. To check for the firmware update, launch the Settings app and tap Software update Download and install. Specific Absorption Rate (SAR) certification information Your device conforms to U.S. Federal Communications Commission (FCC) standards that limit human exposure to radio frequency (RF) energy emitted by radio and telecommunications equipment. These standards prevent the sale of mobile devices that exceed a maximum exposure level

(known as the Specific Absorption Rate, or SAR) of 1.6 W/kg. In normal use, the actual SAR is likely to be much lower, as the device has been designed to emit only the RF energy necessary to transmit a signal to the nearest base station. By automatically emitting lower levels when possible, your device reduces your overall exposure to RF energy. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC has granted an Equipment Authorization for this model device based on the compliance of all reported SAR levels with the FCC RF exposure guidelines. Some devices are required to receive approval from the FCC. If your device required FCC approval, you can view the FCC certification by opening Settings About phone Status. SAR information for this and other devices can be found on the FCC website at: www.fcc.gov/oet/ea/. Follow the instructions on the website to use the FCC ID to find SAR values for the device. SAR values for European countries: The SAR values below are only for devices developed for use in European countries. Body-worn SAR testing has been carried out at a separation distance of 1cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/ TV technician for help. Responsible party - U.S. Contact Information Samsung Electronics America, Inc. QA Lab America 19 Chapin Rd. Building D, Pine Brook NJ 07058 Tel: 1-973-808-6375 Fax: 1-973-808-6361 FCC Notice The device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the mobile device if such interference cannot be eliminated. Information about the RF exposure from FCC In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards. The design of this phone complies with FCC guidelines and these international standards. Body effects For body operation, this device has been tested and meets FCC RF exposure guidelines when used with any accessory that contains no metal and which provides a minimum separation distance of 10mm between this device and the body of the user. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Class B Compliance under article 15 of the FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

User manual DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Asset will be updated when available unverified information in the draft turns out to be inaccurate. Table of contents Features Meet Bixby Camera Expandable storage Getting started Galaxy A01 Assemble your device Charge the battery Wireless PowerShare Accessories Start using your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Accounts Set up voicemail Navigation Navigation bar 1 1 1 1 2 3 4 5 6 7 8 8 8 9 10 11 12 17 i VZW_A015V_EN_UM_TN_XXX_010220_R0 DRAFTFOR INTERNAL USE ONLY Table of contents Customize your home screen Bixby Digital wellbeing and parental controls Flexible security Multi window Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster App settings Samsung apps Galaxy Essentials Galaxy Store Samsung Notes ii 19 28 28 29 31 32 35 37 38 38 38 38 39 39 40 42 42 42 43 DRAFTFOR INTERNAL USE ONLY Table of contents SmartThings Calculator Calendar Camera Clock Contacts Email Gallery Internet Messages My Files Phone Google apps Chrome Drive Duo Gmail Google Google Pay iii 45 46 47 49 54 59 64 67 72 75 77 79 88 88 88 88 88 88 89 DRAFTFOR INTERNAL USE ONLY Table of contents Maps Photos Play Movies & TV Play Music Play Store YouTube Carrier apps Call Filter Cloud Digital Secure hum My Verizon Voicemail Message+

Microsoft apps LinkedIn Additional apps Audible Spotify iv 89 89 89 89 90 90 91 91 91 91 91 91 91 92 95 95 96 96 96 DRAFTFOR INTERNAL USE ONLY Table of contents Finance Sports Yahoo News Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth Phone visibility NFC and payment Airplane mode Mobile networks Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer MirrorLink v 96 96 96 97 98 98 98 98 101 102 102 103 104 104 105 107 108 108 108 DRAFTFOR INTERNAL USE ONLY Table of contents Download booster Virtual Private Networks Sounds and vibration Private DNS Ethernet Sound mode Vibrations Volume Ringtone Dolby Atmos Equalizer Adapt sound Notification sound System sounds and vibration Separate app sound Notifications Manage notifications Customize app notifications Smart alert vi 109 109 110 110 110 110 111 111 112 112 113 113 113 114 114 114 114 115 115 DRAFTFOR INTERNAL USE ONLY Table of contents Smart pop-up view Display Screen brightness Blue light filter Screen mode Font size and style Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity Show charging information Screen saver Reduce animations Lift to wake Double tap to wake Smart stay One-handed mode vii 115 116 116 116 116 117 117 117 117 118 118 118 118 119 119 119 119 120 120 DRAFTFOR INTERNAL USE ONLY Table of contents Device maintenance Quick optimization Battery Storage Memory card Memory Advanced options Language and input Date and time Troubleshooting Lock screen and security Screen lock types Google Play Protect Find My Device Security update Google Play system update Install unknown apps Secure Folder Encrypt or decrypt SD card viii 120 120 121 121 121 122 123 123 126 126 129 129 131 131 131 131 132 132 132 DRAFTFOR INTERNAL USE ONLY Table of contents Set up SIM card lock View passwords Device administration Credential storage Strong Protection Advanced security settings Location Permission manager Send diagnostic data Accounts Add an account Account settings Remove an account Backup and restore Google settings Accessibility Screen Reader Visibility enhancements Hearing enhancements ix 133 133 133 134 134 134 135 136 136 137 137 137 137 138 138 139 139 139 141 DRAFTFOR INTERNAL USE ONLY Table of contents Interaction and dexterity Advanced settings Installed services About Accessibility Other settings Help Dual Messenger About phone Learn more Videos Smart Simulator Samsung Care Talk to an agent Tips Legal information Samsung Knox Maintaining water and dust resistance Restricting childrens access to your mobile device x 142 143 144 144 145 145 145 145 146 146 146 146 146 146 147 147 148 148 DRAFTFOR INTERNAL USE ONLY Features Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page28. Camera Enjoy a full kit of pro lenses and pro-grade video modes and settings. See Camera on page49. Expandable storage Expand storage with a supported microSD card. See Memory card on page121. 1 DRAFTFOR INTERNAL USE ONLY Getting started Galaxy A01 Assemble your device Start using your device 2 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Galaxy A01 Devices and software are constantly evolving the illustrations you see here are for reference only. 3 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Assemble your device Your device uses a nano-SIM card. Your SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. NOTEYour device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids. For more information, see Maintaining water and dust resistance on page1. 4 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Charge the battery Your device is powered by a rechargeable battery. Acharger (charging head and USB Type-C cable) is included with the device for charging the battery from a power outlet. TIPWhile charging, the device and the charger may become hot and stop charging. Thisusually does not affect the devices lifespan or performance and is in the devices normal range of operation. Disconnect the charger from the device and wait for the device to cool down. Formore information, visit samsung.com/us/support/answer/ANS00076952. 5 DRAFTFOR INTERNAL USE ONLY Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. 1. From Quick Settings, tap Wireless PowerShare to enable this feature. 2. With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins. Devices and software are constantly evolving the illustrations you see here are for reference only. 6 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started NOTEWireless PowerShare works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturers devices. If you have trouble connecting or charging is slow, remove any cover from each device. May affect call reception or data services, depending on your network environment. For best results when using Wireless PowerShare, please note:

Remove any accessories or cover before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly. The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you've made a connection. Call reception or data services may be affected, depending on your network Charging speed or efficiency can vary depending on device condition or environment. surrounding environment. Do not use headphones. Accessories Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device. Visit samsung.com/us/mobile/mobile-accessories to learn more. From Settings, tap Advanced features > Accessories. 7 DRAFTFOR INTERNAL USE ONLY Getting started Start using your device Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. Press and hold the Power key. Confirm when prompted. Confirm when prompted. To turn the device off, press and hold the Power key, and tap Power off. To restart your device, press and hold the Power key, and tap Restart. Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your devices features, and more. Transfer data from an old device Use Smart Switch to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data via USBcable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more. 1. From Settings, tap Accounts and backup > Smart Switch. 2. Follow the prompts and select the content to transfer. Visit samsung.com/smartswitch for more information. 8 DRAFTFOR INTERNAL USE ONLY Getting started Lock or unlock your device Use your devices screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page129. Devices and software are constantly evolving the illustrations you see here are for reference only. 9 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Accounts Set up and manage your accounts. TIPAccounts may support email, calendars, contacts, and other features. See your carrier for more information. Add a Google Account Sign in to your Google Account to access your Google Cloud Storage, apps installed from your account, and make full use of your devices Android features. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap Add account > Google. NOTEWhen you sign in to a Google Account, Factory Reset Protection (FRP) is activated. FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page128. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap Add account> Samsung account. TIPTo quickly access your Samsung account, from Settings tap account profile. Samsung Add an email account Sign in to one or more of your email accounts to view and manage email messages. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap Add account > Email. 10 DRAFTFOR INTERNAL USE ONLY Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app. 1. From Phone, touch and hold the 1 key. 2. Follow the tutorial to create a password, record a greeting, and record your name. 11 DRAFTFOR INTERNAL USE ONLY Getting started Tap Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them. l Tap an item to select it. l Double-tap an image to zoom in or out. Devices and software are constantly evolving the illustrations you see here are for reference only. 12 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Swipe Lightly drag your finger across the screen. l Swipe the screen to unlock the device. l Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving the illustrations you see here are for reference only. 13 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Drag and drop Touch and hold an item, and then move it to a new location. l Drag an app shortcut to add it to a Home screen. l Drag a widget to place it in a new location. Devices and software are constantly evolving the illustrations you see here are for reference only. 14 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out. l Move your thumb and forefinger together on the screen to zoom out. l Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving the illustrations you see here are for reference only. 15 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Touch and hold Touch and hold items to activate them. l Touch and hold a field to display a pop-up menu of options. l Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving the illustrations you see here are for reference only. 16 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Devices and software are constantly evolving the illustrations you see here are for reference only. 17 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Navigation buttons available:

screen. Change how the navigation icons appear along the bottom of the screen. From Settings, tap Display > Navigation bar. The following options are Navigation buttons: Show the three navigation icons along the bottom of the Button order:Swap the order of the Back and Recent apps icons. Full screen gestures:Hide the navigation icons for an unobstructed screen experience, and use screen gestures to navigate. The following options are available:

More options:Configure additional options for Full screen gestures. Gesture hints: Display lines at the bottom of the screen where each screen gesture is located. Show button to hide keyboard: Show an icon on the bottom right corner of the screen to hide the keyboard when the phone is in portrait mode. Full screen gestures options Customize your Full screen gestures even further by adjusting the sensitivity and enabling different types of gestures. From Settings, tap Display > Navigation bar > Full screen gestures > More options for the following:

Swipe from bottom: Swipe up from three different areas at the bottom of the screen to go back, go to the Home screen, or view recent apps. You can also swipe up and hold the screen to use your device assistance app. Swipe from sides and bottom: Swipe inward from either side of the screen to go back, swipe up from the bottom of the screen to go to the Home screen, and swipe up and hold the screen to view your recent apps. Allow back gesture on keyboard: Allow back gestures from the sides of the Back gesture sensitivity: Drag the slider to adjust your devices sensitivity screen while a keyboard is open. to detecting back gestures. 18 DRAFTFOR INTERNAL USE ONLY Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. App icons Use app icons to launch an app from any Home screen. From Apps, touch and hold an app icon, and tap Add to Home. To remove an icon:

Touch and hold an app icon, and tap Remove from Home. NOTERemoving an icon does not delete the app, it just removes the icon from a Home screen. Organize App shortcuts in folders on an Appsscreen or Home screen. For more information, see Create and use folders on page39. Use folders Wallpaper Change the look of the Home and Lock screens by choosing a favorite picture, video, or preloaded wallpaper. 1. From a Home screen, touch and hold the screen, and then tap Wallpaper. You can also access this menu from Settings. Tap Wallpaper. 2. Tap one of the following menus for available wallpapers:

My wallpapers: Choose from featured and downloaded wallpapers. Gallery: Choose pictures and videos saved in the Gallery app. Wallpaper services: Enable additional features including guide page and Explore more wallpapers: Find and download more wallpapers from Galaxy Dynamic Lock screen. Themes. 19 DRAFTFOR INTERNAL USE ONLY Getting started 3. Tap a picture or video to choose it. If choosing a single picture, choose which screen or screens you want to apply the wallpaper to. Videos and multiple pictures can only be applied to the Lock screen. 4. Tap Set on Home screen, Set on Lock screen, or Set on Home and Lock screens

(depending on which screens are applicable). If applying a wallpaper to both the Home and Lock screens, enable Sync my edits if you want any edits made to that wallpaper to be applied to both screens. Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes to customize. 3. Tap a theme to preview and download it to Mythemes. 4. Tap My page > Themes to see downloaded themes. 5. Tap a theme, and then tap Apply to apply the selected theme. Icons Apply different icon sets to replace the default icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes > Icons to customize. 3. Tap an icon set to preview and download it to Myicons. 4. Tap My page > Icons to see downloaded icons. 5. Tap an icon, and then tap Apply to apply the selected icon set. 20 DRAFTFOR INTERNAL USE ONLY Getting started Widgets releaseit. Customize Widgets Add widgets to your home screens for quick access to info or apps. 1. From a Home screen, touch and hold the screen. 2. Tap Widgets, and then touch and hold a widget, drag it to a Homescreen, and Once you have added a widget, you can customize where it's located and how it functions. From a Home screen, touch and hold a widget, and tap an option:

Remove from Home: Delete a widget from your screen. Widget settings: Customize the function or appearance of the widget. App info: Review the widget usage, permissions, and more. Home screen settings Customize your Home and Apps screens. 1. From a Home screen, touch and hold the screen. 2. Tap Home screen settings to customize:

Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located. Home screen grid: Choose a layout to determine how icons are arranged on the Home screen. the Apps screen. screen. Apps screen grid: Choose a layout to determine how icons are arranged on Apps button: Add a button to the Home screen for easy access to the Apps App icon badges:Enable to show badges on apps with active notifications. You can also choose the badge style. Lock Home screen layout: Prevent items on the Home screen from being removed or repositioned. 21 DRAFTFOR INTERNAL USE ONLY Getting started Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen. Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen. Rotate to landscape mode:Rotate the Home screen automatically when your devices orientation is changed from portrait to landscape. Hide apps: Choose apps to hide from the Home and App screens. Return to this screen to restore hidden apps. Hidden apps are still installed and can appear as results in Finder searches. About Home screen: View version information. 22 DRAFTFOR INTERNAL USE ONLY Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. 1. From Settings, tap Display > Easy mode. 2. Tap to enable this feature. The following options appear:

Touch and hold delay:Set how long it takes for a continuous touch to be recognized as a touch and hold. High contrast keyboard: Choose a keyboard with high contrast colors. Devices and software are constantly evolving the illustrations you see here are for reference only. 23 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started To disable Easy mode:

1. From Settings, tap Display > Easy mode. 2. Tap to disable this feature. 24 DRAFTFOR INTERNAL USE ONLY Getting started Status bar Status icons The Status bar provides device information on the right side and notification alerts on the left. Battery full Battery low Charging Mute Vibrate Airplane mode Bluetooth active Wi-Fi active Location active Alarm Notification icons Missed calls Call in progress Call on hold New message Voicemail New email Download Upload Wi-Fi available App update Configure display options for the Status bar. From Quick settings, tap More options > Status bar for the following options:

Show notification icons: Choose how to display notification icons on the Status bar. Show battery percentage: Display the battery charge percentage next to the battery icon on the Statusbar. 25 DRAFTFOR INTERNAL USE ONLY Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Devices and software are constantly evolving the illustrations you see here are for reference only. 26 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. To open an item, tap it. To clear a single notification, drag the notification left or right. To clear all notifications, tap Clear. To customize notifications, tap Notification settings. 3. Drag upward from the bottom of the screen or tap Back to close the Notification panel. Finger sensor gestures You can also open or close the Notification panel by swiping up or down on the fingerprint sensor. 1. From Settings, tap Advanced features > Motions and gestures > Finger sensor gestures. 2. Tap to enable the feature. Quick settings The Notification panel also provides quick access to device functions using Quick settings. 1. Drag the Status bar down to display the Notification panel. 2. Drag View all downward. Tap a quick setting icon to turn it on or off. Touch and hold a quick setting icon to open the setting. Tap Finder search to search the device. Tap Open settings to quickly access the device's settings menu. Tap More options to reorder Quick settings or to change the button layout. 3. Drag View all upward to close Quick settings. 27 DRAFTFOR INTERNAL USE ONLY Getting started Bixby Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. The Bixby Home page displays customized content based on your interactions. Bixby learns from your usage patterns and will suggest content you may like. From a Home screen, swipe right. Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device. You can also set your device to help you wind down before going to bed. From Settings, tap Digital wellbeing and parental controls for the following features:

Screen time: Tap the time value in the dashboard for details on how long each app has been opened and used today. Notifications: Tap to see how many notifications have been received from each app today. Unlocks: Tap to see how many times each app has been opened today. App timers: Set a daily limit for how long you use each app. Focus mode:Configure times and activities to avoid distractions from your Wind down: Enable to turn the screen to grayscale and limit notifications phone. before going to bed. 28 DRAFTFOR INTERNAL USE ONLY Getting started Flexible security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen. To use your face to unlock your device, you must set a pattern, PIN, or password. Face recognition is less secure than Pattern, PIN, or Password. Your device could be unlocked by someone or something that looks like your image. Some conditions may affect face recognition, including wearing glasses, hats, When registering your face, ensure that you are in a well-lit area and the camera beards, or heavy make-up. lens is clean. 1. From Settings, tap Biometrics and security > Facerecognition. 2. Follow the prompts to register your face. Face recognition management Customize how face recognition works. From Settings, tap Biometrics and security > Facerecognition. Remove face data: Delete existing faces. Add alternative look: Enhance face recognition by adding an alternative appearance. Face unlock: Enable or disable face recognition security. Stay on Lock screen: When you unlock your device with face recognition, stay on the Lock screen until you swipe the screen. Faster recognition: Turn on for faster face recognition. Turn off to increase security and make it harder to unlock using an image or video of your likeness. Require open eyes: Facial recognition will only recognize your face when your eyes are open. 29 DRAFTFOR INTERNAL USE ONLY Getting started Brighten screen:Increase the screen brightness temporarily so that your face can be recognized in dark conditions. Samsung Pass: Access your online accounts using face recognition. Biometrics preferences Configure your preferences for biometric security options. From Settings, tap Biometrics and security > Biometrics preferences for the following:

unlock your device. Screen transition effect:Show a transition effect when you use biometrics to NOTE From Settings, tap to view the software version of your devices biometric security features. Biometrics and security > Biometrics security patch 30 DRAFTFOR INTERNAL USE ONLY Getting started Multi window Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. 1. From any screen, tap Recent apps. 2. Tap the app icon, and then tap Open in split screen view. 3. Tap an app in the other window to add it to the split screen view. Drag the middle of the window border to adjust the window size. Devices and software are constantly evolving the illustrations you see here are for reference only. 31 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Enter text Text can be entered using a keyboard or your voice. Tap a field to display the Samsung keyboard. Tap Show predictive text to view suggested words while you type. Tap Show toolbar functions to view all keyboard options. Devices and software are constantly evolving the illustrations you see here are for reference only. 32 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Toolbar functions The toolbar provides additional helpful functions. From the Samsung keyboard, tap Expand toolbar for the following options:

Clipboard: Access the clipboard. Emojis: Insert an emoji. GIF keyboard: Add animated GIFs. Modes: Select a keyboard layout. Settings: Access keyboard settings. Stickers: Add illustrated stickers. cut, copy, and paste. Voice input:Use Google Voice typing. Configure the Samsung keyboard Set customized options for the Samsung keyboard. Text editing:Use an editing panel to help pinpoint text that you want to From the Samsung keyboard, tap Settings for the following options:

Languages and types: Set the keyboard type and choose which languages are available on the keyboard. To switch between languages, swipe the Space bar left or right. Smart typing: Use predictive text and auto-correction features to prevent common typing mistakes. Type by swiping between letters. Keyboard layout and feedback: Customize the appearance and function of Reset to default settings: Return keyboard to original settings and clear About Samsung keyboard: View version and legal information for the the keyboard. personalized data. Samsung keyboard. 33 DRAFTFOR INTERNAL USE ONLY Getting started Use Samsung voice input Instead of typing, enter text by speaking. 1. From the Samsung keyboard, tap Voice input. 2. Tap the screen and speak your text. Devices and software are constantly evolving the illustrations you see here are for reference only. 34 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Getting started Configure Samsung voice input Set customized options for Samsung voice input. 1. From the Samsung keyboard, tap Voice input. 2. Tap Settings for options. Keyboard language: Choose the language for the keyboard. Voice input language: Select the language for Samsung voice input. Hide offensive words: Hide potentially offensive words with asterisks. About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your devices power during an emergency situation. To save battery power, Emergency mode:

Restricts application usage to only essential applications and those you select. Turns off connectivity features and Mobile data when the screen is off. Activate Emergency mode To activate Emergency mode:

1. Press and hold the Power key. 2. Tap Emergency mode. 3. Tap Turn on. Emergency mode features When accessing for the first time, read and accept the terms and conditions. While in Emergency mode, only the following apps and features are available on the Home screen:

l Flashlight: Use the devices flash as a steady source of light. l Emergency alarm: Sound an audible siren. 35 DRAFTFOR INTERNAL USE ONLY l Message my location: Send your location information to your emergency contacts. Getting started l Phone: Launch the call screen. l Chrome:Launch the Google web browser. l Add Calculator: Launch the Calculator app. Clock: Launch the Clock app. Email: Launch the Email app. Internet: Launch the Internet app. Maps: Launch Google Maps. Samsung Notes:Launch the Samsung Notes app. l Battery charge: Displays estimated battery charge percentage. l Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage. l Emergency call: Dial the emergency telephone number (for example, 911). This kind of call can be made even without activated service. l More options:

standardmode. Turn off Emergency mode: Disable Emergency mode and return to Remove apps: Choose apps to remove from the screen. Settings: Configure the available settings. Only a limited number of settings are enabled in Emergency mode. Turn off Emergency mode 1. Press and hold the Power key. 2. Tap Emergency mode. When emergency mode is turned off, the device returns to standard mode. NOTEWhen Emergency mode is activated, Locating method is set to Battery saving. After Emergency mode is turned off, you may need to adjust your location settings. Formore information, see Location on page135. 36 DRAFTFOR INTERNAL USE ONLY Apps Using apps Samsung apps Google apps Carrier apps Microsoft apps Additional apps 37 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded from Galaxy Store and the Google Play store. From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device. Some apps that are preloaded

(available on your device by default) can only be disabled. Disabled apps are turned off and hidden from the Apps list. From Apps, touch and hold an app, and tap Uninstall/Disable. Search for apps If you are not sure where to find an app or a setting, you can use the Search feature. 1. From Apps, tap Search, and enter a word or words. As you type, matching apps and settings appear as results on the screen. 2. Tap a result to go to that app. TIPYou can customize the search settings by tapping Findersettings. More options >

Sort apps App shortcuts can be listed alphabetically or in your own custom order. From Apps, tap More options > Sort for the following sorting options:

Custom order: Arrange apps manually. Alphabetical order: Sort apps alphabetically. TIPWhen apps are arranged manually (Custom order), empty icon spaces can be removed by tapping More options > Clean up pages. 38 DRAFTFOR INTERNAL USE ONLY Apps Create and use folders You can make folders to organize App shortcuts on the Appslist. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2. Release the app shortcut to create the folder. Folder name: Name the folder. Palette: Change the folder color. then tap Done. 3. Tap Back to close the folder. Copy a folder to a Home screen You can copy a folder to a Home screen. Add apps: Place more apps in the folder. Tap apps to select them, and From Apps, touch and hold a folder, and tap Add to Home. Delete a folder When you delete a folder, the app shortcuts return to the Apps list. 1. From Apps, touch and hold a folder to delete. 2. Tap Delete folder, and confirm when prompted. Game Booster Get optimized performance while playing games based on usage. Block calls or other notifications, and enable features such as Bixby or Dolby Atmos. While playing a game, swipe up from the bottom of the screen to view the navigation bar. The following options are seen on the far right and left sides:

Screen touch lock: Lock the screen to prevent accidental taps. This is the default option. Game Booster: Configure other options, including performance monitoring and blocking the navigation bar, screen touches, and screenshots. 39 DRAFTFOR INTERNAL USE ONLY Apps App settings Manage your downloaded and preloaded apps. Options vary by app. 1. From Settings, tap Apps. 2. Tap More options for the following options:

Sort by name/size:Sort the apps alphabetically by first letter or file size. Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet. Permission manager: Control which apps have permissions to use certain features of your device. Show/Hide system apps: Show or hide system (background) apps. Special access: Select which apps can have special access permissions to Reset app preferences: Reset options that have been changed. Existing app 3. Tap an app to view and update information about the app. The following options features on your device. data is not deleted. may be displayed:

Usage Mobile data: View mobile data usage. Battery: View battery usage since the last full charge. Storage: Manage the apps storage usage. Memory: View memory usage. App settings Notifications: Configure notifications from theapp. Permissions: View permissions granted to the app for access to your devices Set as default: Set the app as a default for a certain category of apps. information. Advanced Options vary by app. 40 DRAFTFOR INTERNAL USE ONLY Apps App info options Open: Launch the app. Not all apps have this option. Uninstall/Disable:Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled. Force stop: Stop an app that is not working correctly. 41 DRAFTFOR INTERNAL USE ONLY Apps Samsung apps The following apps are either preloaded or downloaded over-the-air to your device during setup. Galaxy Essentials Galaxy Essentials is a collection of specially chosen applications available through Samsung apps. You can access and download a collection of premium content. From Apps, tap More options > Galaxy Essentials. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. From Apps, tap Galaxy Store. 42 DRAFTFOR INTERNAL USE ONLY Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. From Apps, tap Samsung Notes >

Create. Devices and software are constantly evolving the illustrations you see here are for reference only. 43 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Create notes Add text, images, voice recordings and more. 1. From Samsung Notes, tap Create note. 2. When you are finished, tap Save. Edit notes Make edits to notes you create. 1. From Samsung Notes, tap a note to view it. 2. Tap Edit and make changes. When you are finished, tap Save. Notes options You can edit, sort, or manage notes. From Samsung Notes, tap More options for the following options:

Edit: Select notes to share, delete, or move. Sort: Change the way notes are organized. View: Switch between Grid, List, or Simple list. Notes menu You can view your notes by category. From Samsung Notes, tap Navigation drawer for the following options:

All notes: View all notes. Frequently used: Quick access to commonly used notes. Shared notebooks:View notebooks shared with your contacts through your Samsung account. Trash: View deleted notes for up to 15 days. Categories: View notes by category. Settings: View settings for the Samsung Notes app. 44 DRAFTFOR INTERNAL USE ONLY Apps SmartThings SmartThings allows you to control, automate, and monitor your home environment through a mobile device to fit your specific needs. You can use the app to connect multiple devices at once or one device at a time. Check the status of your devices by looking at the dashboard. From Apps, tap Samsung folder >

SmartThings, and sign in with your Samsung account. NOTENon-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support. 45 DRAFTFOR INTERNAL USE ONLY Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. From Apps, tap Calculator. Devices and software are constantly evolving the illustrations you see here are for reference only. 46 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. From Apps, tap Calendar. Devices and software are constantly evolving the illustrations you see here are for reference only. 47 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIPAccounts may also support email, contacts, and other features. Calendar alert priority Alerts from the Calendar app can be set to different priority levels. 1. From Calendar, tap Navigation drawer >

Settings > Alert priority. The following options are available:

Low: Receive a notification and hear a short sound. Medium:Get a full screen alert and hear a short sound. High:Get a full-screen alert and ring sound that persist until dismissed. 2. Depending on the alert priority selected above, the following sound options are available:

Ring once sound:Choose the alert sound for Low or Medium alert priorities. Keep ringing sound:Choose the alert sound for High alert priority. Create an event Use your Calendar to create events. 1. From Calendar, tap Add event to add an event. 2. Enter details for the event, and then tap Save. Delete an event Delete events from your Calendar. 1. From Calendar, tap an event, and tap again to editit. 2. Tap Delete, and confirm when prompted. 48 DRAFTFOR INTERNAL USE ONLY Apps Camera You can capture high-quality pictures and videos using the Camera app. From Apps, tap Camera. TIPIf Quick launch is enabled, quickly press the Power key twice. Devices and software are constantly evolving the illustrations you see here are for reference only. 49 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Navigate the camera screen Take stunning pictures with your devices front and rear cameras. 1. From Camera, set up your shot with the following features:

Tap the screen where you want the camera to focus. When you tap the screen, a brightness scale appears. Drag the circle to adjust the brightness. To quickly switch between the front and rear cameras, swipe the screen up or down. To change to a different shooting mode, swipe the screen right or left. To change camera settings, tap Settings. 2. Tap Capture. Camera Features Your device features several camera modes and settings that are designed to take your photography to the next level. See below for some useful tips about your camera. Live focus Add interactive focus effects to your pictures. 1. From Camera, swipe to Live focus. effect. Scene optimizer 2. Tap Live focus effect, choose an effect, and drag the slider to fine-tune the Automatically adjust exposure, contrast, white balance, and more based on what is detected in the camera frame to help you capture beautiful photos. From Camera, swipe to Photo, and tap Scene optimizer. NOTE The Scene optimizer is only available when using the rear camera. The Scene optimizer icon will change automatically based on what the camera detects, such as dark setting. when taking nature photos or when taking photos in a 50 DRAFTFOR INTERNAL USE ONLY Apps Record videos Record high-quality videos using your device. 1. From Camera, swipe right or left to change the shooting mode to Video. 2. Tap Capture to begin recording a video. To take a picture while recording, tap Capture. To temporarily stop recording, tap Pause. To continue recording, tap Resume. 3. Tap Stop when you are finished recording. Your device features pro grade video modes and settings that allow you to capture videos like a professional with less effort and equipment. Video Features Super steady Super steady applies advanced stabilization algorithms to your video for a smooth, professional appearance, even in heavy motion situations. This feature cannot be used with Zoom-in mic, Live focus video, Slow motion, or the front camera. 1. From Camera, swipe to change the shooting mode to Video. 2. Tap Super steady. 3. Tap Capture to begin recording. Live focus video Create professional-looking films by applying background blurs and other special effects to your video. This feature cannot be used with zoom, Zoom-in mic, or Super steady. 1. From Camera, swipe to Live focus video. 2. Tap Live focus effect, choose an effect, and drag the slider to fine-tune the effect. 3. Tap Capture to begin recording. 51 DRAFTFOR INTERNAL USE ONLY Apps Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes. From Camera, swipe the screen right and left to change shooting modes. Photo: Allow the camera to determine the ideal settings for pictures. Video: Allow the camera to determine the ideal settings for videos. Live focus: Take artistic pictures by adjusting the depth of field. More: Choose other available shooting modes. Tap Edit to drag modes into or out of the Modes tray at the bottom of the Camera screen. Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures. Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction. Camera settings Use the icons on the main camera screen and the settings menu to configure your cameras settings. From Pictures Camera, tap Settings for the following options:

Hold shutter button to: Choose whether to take a picture, take a burst shot, or create a GIF when holding the shutter button down. Save options: Choose file formats and other saving options. HEIF pictures (Photo): Save pictures as high efficiency images to save space. Some sharing sites may not support this format. Save RAWcopies: Save JPEG and RAWcopies of pictures taken in Pro mode. Ultra wide shape correction: Automatically correct distortion in pictures taken with the ultra wide lens. 52 DRAFTFOR INTERNAL USE ONLY Apps Videos Rear video size: Select a resolution. Selecting a higher resolution for higher Front video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory. quality requires more memory. High efficiency video: Record videos in HEVC format to save space. Useful features HDR (rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture. Grid lines: Display viewfinder grid lines to help compose a picture or video. Location tags: Attach a GPS location tag to the picture. Camera modes: Set the default camera mode. You can also reorder or hide your shooting modes. Shooting methods:

Press Volume key to: Use the Volume key to take pictures, record video, zoom, or control system volume. Floating shutter button: Add an extra shutter button that you can move anywhere on the screen. Tap screen:Tap the screen to take selfies. your picture taken in a few seconds. Storage location: Select a memory location. Show palm: Hold your hand out with your palm facing the camera to have A memory card (not included) must be installed to view Storage location. Quick launch: Press the Power key twice in quick succession to open the camera. Shutter sound: Play a tone when taking a picture. Reset settings: Reset the camera settings. About Camera:View app and software information. 53 DRAFTFOR INTERNAL USE ONLY Apps Clock The Clock app offers features for keeping track of time and setting alarms. From Apps, tap Clock, and tap a tab to use a feature. Devices and software are constantly evolving the illustrations you see here are for reference only. 54 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm:

Time: Set a time for the alarm. Day: Choose the days for this alarm. Alarm name: Enter a name for the alarm. Alarm sound: Choose a sound to play for the alarm and drag the slider to set the volume of the alarm. Vibration: Choose whether the alarm uses vibration alert. Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing. 3. Tap Save to save the alarm. Delete an alarm You can delete an alarm that you created. 1. From Clock, touch and hold an alarm. 2. Tap Delete. 55 DRAFTFOR INTERNAL USE ONLY Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. 1. From Clock, tap World clock. 2. Tap Add city > Search for a city, and enter the name of the city. 3. Tap the city name in the list, and then tap Add. To remove a city, touch and hold it, and tap Delete. Devices and software are constantly evolving the illustrations you see here are for reference only. 56 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3. Tap Menu to choose a different city. To add a city to the list, tap Add city. 4. Swipe the hours, minutes, and period (AM or PM) on the clock to set a time. Local times for the other cities listed are automatically updated. To return the clock to the current time, tapReset. Weather settings Show weather information on your World clock. 1. From Clock, tap World clock. 2. Tap More options > Settings > Show weather to enable or disable weather 3. Tap Temperature to change from Fahrenheit to Celsius. information. Stopwatch The Stopwatch lets you time events down to a hundredth of a second. 1. From Clock, tap Stopwatch. 2. Tap Start to begin timing. To keep track of lap times, tap Lap. 3. Tap Stop to end timing. To continue timing after stopping the clock, tap Resume. To reset the Stopwatch to zero, tap Reset. 57 DRAFTFOR INTERNAL USE ONLY Apps Timer Set a countdown timer for up to 99hours, 59minutes, and 59 seconds. 1. From Clock, tap Timer. 3. Tap Start to begin the Timer. 2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer. To temporarily stop the Timer, tap Pause. To continue, tap Resume. To stop and reset the Timer, tap Cancel. Preset timer Name and save preset timers. 1. From Clock, tap Timer >

Add preset timer. 2. Configure the countdown time and timer name. 3. Tap Add to save the timer. To edit a saved preset timer, tap More options > Edit preset timers. Timer options You can customize the Timer options. 1. From Clock, tap Timer. 2. Tap More options > Settings. l Sound: Choose a preloaded timer sound or add your own. l Vibration: Enable to disable vibration for the timer. General settings View and configure settings for all Clock tools. From Clock, tap More options > Settings. Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate. Customization Service: Sign in to your Samsung account to customize personal content in supported apps. About Clock:View the current software version and check for updates. 58 DRAFTFOR INTERNAL USE ONLY Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. From Apps, tap Contacts >

Create contact. Devices and software are constantly evolving the illustrations you see here are for reference only. 59 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Edit a contact 2. Tap Edit. 4. Tap Save. When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contacts list of information. 1. From Contacts, tap a contact. 3. Tap any of the fields to add, change, or delete information. Call or message a contact You can quickly call or message a contact using their default phone number. 1. From Contacts, tap a contact. 2. Tap Call or Message. Favorites When you mark contacts as favorites, they are easily accessible from other apps. 1. From Contacts, tap a contact. 2. Tap Add to Favorites to mark the contact as a favorite. To remove the contact from Favorites, tap Favorite. Share a contact Share a contact with others by using various sharing methods and services. 1. From Contacts, tap a contact. 2. Tap Share. 3. Tap either File or Text. 4. Choose a sharing method and follow the prompts. TIPWhen viewing a contact, tap with friends or family. The QR code automatically updates when you change the contact information fields. QR code to quickly share the information 60 DRAFTFOR INTERNAL USE ONLY Apps Direct share the feature. Groups Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. From Settings, tap Advanced features > Direct share, and tap to enable You can use groups to organize your contacts. Create a group Create your own contact groups. 1. From Contacts, tap Open drawer > Groups. 2. Tap Create group, and then tap fields to enter information about the group:

Group name: Enter a name for the new group. Group ringtone: Customize the sounds for thegroup. Add member: Select contacts to add to the new group, and then tap Done. 3. Tap Save. Add or remove group contacts Add more contacts to a group, or remove contacts. From Contacts, tap Open drawer > Groups, and then tap a group. To remove a contact, touch and hold a contact to select it, and then tap Remove. To add a contact, tap Edit > Add member, and then tap the contacts you want to add. When finished, tap Done > Save. Send a message to a group Send a text message to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send message. 61 DRAFTFOR INTERNAL USE ONLY Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done. Only group members that have an email address in their records are displayed. 4. Choose an email account and follow the prompts. Delete a group Delete a group you have created. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Delete. To only delete the group, tap Group only. To delete the group and the contacts in the group, tap Group and members. Manage contacts You can import or export contacts, as well as link multiple contacts into one contact entry. Import contacts Import contacts to your device as vCard files (VCF). 1. From Contacts, tap Open drawer > Manage contacts. 2. Tap Import or export contacts. 3. Tap Import and follow the prompts. 62 DRAFTFOR INTERNAL USE ONLY Apps Export contacts Export contacts from your device as vCard files (VCF). 1. From Contacts tap Open drawer > Managecontacts. 2. Tap Import or export contacts. 3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact. 1. From Contacts, tap the contact to select it. 2. Tap More options > Link to another contact. 3. Tap contacts to choose them. 4. Tap Link. To unlink contacts:

1. From Contacts, tap the contact to select it. 2. Tap More options > Add/remove linked contacts. 3. Tap Unlink beside contacts to unlink them from the main contact. Delete contacts Delete a single contact or multiple contacts. 1. From Contacts, touch and hold a contact to selectit. You can also tap other contacts to select them for deletion. 2. Tap Delete, and confirm when prompted. 63 DRAFTFOR INTERNAL USE ONLY Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page10. From Apps, tap Email. Devices and software are constantly evolving the illustrations you see here are for reference only. 64 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Create and send an email Compose and send email messages from your device. 1. From Email, tap Compose. Different email account may have additional steps and options. 2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts. When adding multiple recipients, separate them with a semicolon (;). More recipients can be added at any time before the message is sent. If adding a recipient from your Contacts, tap the contact to place a checkmark, and then tap Done. Thecontact is displayed in the recipients field. Tap Show additional fields to add Cc and Bcc fields. 3. Tap the Subject and Message fields to enter text. Tap Attach to add files, images, audio, and more to your email. Tap More options for additional email options. 4. Review your message and tap Send. Manage the inbox Organize and search your inbox. From Email:

Tap a message to read and reply or forward it. Tap to search for key words in your email inbox. Tap More options > Edit for additional message options. Tap More options > Sort to customize how messages display. 65 DRAFTFOR INTERNAL USE ONLY Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. From Email, tap Navigation drawer for the following options:

[Account name]: View email for only one email account. All accounts: View all email in a combined inbox. TIPAccounts may also support calendars, contacts, and other features. Email settings Modify settings associated with using the Email app. From Email, tap Navigation drawer >

Settings. Under General, tap an option, and then follow the prompts. Tap an account to configure specific settings for only that account. Remove email accounts Should you need to remove an email account from your device, you can do so through the Settings menu. 1. From Email, tap Navigation drawer >

Settings. 2. Tap the account you want to remove. 3. Tap Remove, and confirm when prompted. 66 DRAFTFOR INTERNAL USE ONLY Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. From Apps, tap Gallery. Devices and software are constantly evolving the illustrations you see here are for reference only. 67 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. To mark the picture as a favorite, tap Favorite. To access the following features, tap More options:

Details: View and edit information about the picture. Set as wallpaper: Set the picture as wallpaper. Move to Secure Folder: Move the picture to a Secure Folder. Print: Send the picture to a connected printer. Edit pictures Enhance your pictures using the Gallery's editing tools. 1. From Gallery, tap Pictures. 2. Tap a picture to view it, and then tap Edit for the following options:

Transform: Rotate, flip, crop, or make other changes to the overall appearance of the picture. Filters: Add color effects. Sticker: Overlay illustrated or animated stickers. Text: Add text to the picture. Draw: Add handwritten text or hand drawn content. Tone:Adjust brightness image controls. 3. Tap Save when finished. 68 DRAFTFOR INTERNAL USE ONLY Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. To mark the video as a favorite, tap Favorite. The video is added to Favorites under the Albumstab. To access the following features, tap More options:

Details: View and edit information about the video. Set as wallpaper: Set the video as wallpaper on the Lock screen. Move to Secure Folder: Add this video to your Secure Folder. 3. Tap Play video to play the video. Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colors. 1. From Settings, tap Advanced features > Videoenhancer. 2. Tap to enable this feature. Edit video Edit videos stored on your device. 1. From Gallery, tap Pictures. 2. Tap a video to view it. 3. Tap Edit to cut segments of the video. 4. Tap Save, and then confirm when prompted. Share pictures and videos Share pictures and videos from the Gallery app. 1. From Gallery, tap Pictures. 69 2. Tap More options > Share, and then tap pictures and videos to select them. DRAFTFOR INTERNAL USE ONLY Apps 3. Tap Share, and then choose an app or connection to use for sharing your selection. Follow the prompts. Delete pictures and videos Delete pictures and videos stored on your device. 1. From Gallery, tap More options > Edit. screen to select all pictures and videos. 3. Tap Delete, and confirm when prompted. Create movie 2. Tap pictures and videos to select them, or tap the All checkbox at the top of the Share pictures and videos from the Gallery app by creating a slideshow of your content with video effects and music. 1. From Gallery, tap Create movie. 2. Tap pictures and videos to add them to the movie. 3. Tap Create movie and then choose either Highlight reel (automatic slideshow) or Self-edited (custom slideshow). Thefollowing options are available:

Duration:Adjust the run time of the entire movie (Highlight reel only). Transition effect: Add visual interest to your movie by customizing the transitions between each clip (Self-edited only). Title: Add a title and a description to your movie. Audio: Adjust the volume of your movie, add sounds effects, or add music. Clips: View and edit each video or picture in your movie. Add: Incorporate additional clips from the gallery. Share: Send your movie to friends and family. 4. Tap Save. 70 DRAFTFOR INTERNAL USE ONLY Apps Take a screenshot Capture an image of your screen. Your device will automatically create a Screenshots album in the Gallery app. From any screen, press and release the Power and Volume down keys. Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures >

Palmswipetocapture. 2. Tap to enable this feature. Screen recorder Record activities on your device, write notes, and use the camera to record a video overlay of yourself to share with friends or family. 1. From Quick Settings, tap Screen recorder to begin recording. Tap Draw to draw on the screen. Tap Selfie video to include a recording from your front camera. 2. Tap Stop to finish recording. These are automatically saved to the Screen recording album in the Gallery. Screen recorder settings Control the sound and quality settings for the screen recorder. From Settings, tap Advanced features > Screenshots and screen recorder >

Screen recorder settings. l Sound: Choose what sounds to record while using the screen recorder. l Video quality: Select a resolution. Selecting a higher resolution for higher quality requires more memory. l Selfie video size: Drag the slider to set the size of the video overlay. 71 DRAFTFOR INTERNAL USE ONLY Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. From Apps, tap Internet. TIPVisit samsung.com/us/support/owners/app/samsung-internet for more information. Devices and software are constantly evolving the illustrations you see here are for reference only. 72 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Browser tabs Bookmarks Use tabs to view multiple web pages at the same time. From Internet, tap Tabs > New tab. To close a tab, tap Tabs >

Close tab. Open a Bookmark Quickly launch a web page from the Bookmarks page. 1. From Internet, tap Bookmarks. 2. Tap a bookmark entry. Save a web page The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Saving a web page stores its content on your device so that you can access it offline. From Internet, tap Tools > Add page to > Saved pages. NOTETo view saved web pages, tap Tools > Saved pages. View history To view a list of recently visited web pages:

From Internet, tap Tools > History. TIPTo clear your browsing history, tap More options > Clear history. Share pages Web pages can be shared with your contacts. From Internet, tap Tools > Share, and follow the prompts. 73 DRAFTFOR INTERNAL USE ONLY Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1. From Internet, tap Tabs > Turn on Secret mode. Tap any of the following features for additional protection:

Smart anti-tracking Ask sites not to track me Lock Secret mode 2. Tap Start to begin browsing in Secret mode. To turn off Secret mode:

From Internet, tap Tabs > Turn off Secret mode. Internet settings Modify settings associated with using the Internetapp. From Internet, tap Tools > Settings. 74 DRAFTFOR INTERNAL USE ONLY Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. From Apps, tap Messages >

Compose new message. Message search To quickly locate a message, use the search feature. 1. From Messages, tap Search. 2. Enter keywords in the Search field, and then tap Search on the keyboard. Devices and software are constantly evolving the illustrations you see here are for reference only. 75 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message. 1. From Settings, tap Connections > More connection settings. 2. Tap Wireless Emergency Alerts > Settings to customize notifications for emergency alerts. Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation. 1. From Settings, tap Advanced features > Send SOS messages, and then tap 2. Tap Send messages to and add recipients by creating new contacts or selecting to enable this feature. from Contacts. To include a picture from your front and rear camera, tap Attachpictures. To include a five-second audio recording in your SOS message, tap Attach audio recording. 3. Press the Power key quickly three times to send an SOS message. Message settings Configure the settings for text and multimedia messages. From Messages, tap More options > Settings. 76 DRAFTFOR INTERNAL USE ONLY Apps My Files View and manage files stored on your device, including images, videos, music, and sound clips. From Apps, tap Samsung folder >

My Files. Devices and software are constantly evolving the illustrations you see here are for reference only. 77 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps File groups Files stored in the device are organized into the following groups:

Recent files: View recently accessed files. Categories: View your files based on the file type. Storage: View files saved on your device, optional SDcard, and cloud accounts. Cloud drives vary depending on the services you sign into. Analyze storage:See whats taking up space in your storage. My Files options Use My Files options to search, edit, clear file history, and more. From My Files, thefollowing options are available:

Search: Search for a file or folder. More options:

Verizon Cloud: Connect to the Verizon Cloud service. Analyze storage:See whats taking up space in your storage. Trash:Choose to restore or permanently remove files that you delete. Settings: View settings for the app. 78 DRAFTFOR INTERNAL USE ONLY Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. From a Home screen, tap Phone. Devices and software are constantly evolving the illustrations you see here are for reference only. 79 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Calls Make a call The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Use your phone to make and answer calls from a Home screen. From Phone, enter a number on the keypad and tap Call. Tap Keypad if the keypad is not displayed. Enable swipe to call Swipe a contact or number to the right to make a call. 1. From Settings, tap or send messages. 2. Tap to enable this feature. Make a call from Recents All incoming, outgoing, and missed calls are recorded in the Call log. 1. From Phone, tap Recents to display a list of recent calls. 2. Tap a contact, and then tap Call. Advanced features > Motions and gestures > Swipetocall Make a call from Contacts Call a contact from the Contacts app. From contact. Answer a call Contacts, swipe your finger across a contact to the right to call the When a call is received, the phone rings and the callers phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call screen, drag Answer to the right to answer the call. TIPOn the incoming call pop-up screen, tap Answer to answer the call. 80 DRAFTFOR INTERNAL USE ONLY Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail. TIPOn the incoming pop-up screen, tap to your voicemail. Decline to reject the call and send it Decline with a message You can choose to decline an incoming call with a text message response. On the incoming call screen, drag Send message upward and select a message. TIPOn the incoming call pop-up screen, tap Sendmessage and select a message. End a call Tap End when you are ready to end your call. Actions while on a call You can adjust call volume, switch to a headset or speaker, and even multitask while on a call. Press the Volume keys to increase or decrease the volume. Switch to headset or speaker Listen to the call using the speaker or through a Bluetooth headset (not included). Tap Speaker to hear the caller using the speaker or tap Bluetooth to hear the caller using a Bluetooth headset. 81 DRAFTFOR INTERNAL USE ONLY Apps Multitask To return to the call screen:

To end a call while multitasking:

End call. Call pop-up settings If you exit the call screen to use another app, your active call is indicated in the Status bar. Drag the Status bar down to display the Notification panel and tap the call. Drag the Status bar down to display the Notification panel, and then tap When calls are received while using other apps, they can be displayed as pop-ups. From Phone, tap More options > Settings > Call display while using apps. The following options are available:

Full screen:Display an incoming call in the full screen Phone app. Pop-up: Display an incoming call as a pop-up at the top of the screen. Mini pop-up: Display an incoming call as a smaller pop-up. Keep calls in pop-up:Enable this option to keep calls in the pop-up after they are answered. Places Explore nearby business and venues to get contact information and directions. 1. From Phone, tap Places. 2. Tap a category to search nearby. 3. Tap a location to view contact information and directions. NOTE Location services must be enabled to use this feature. 82 DRAFTFOR INTERNAL USE ONLY Apps Manage calls Call log Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. The numbers of the calls you have dialed, received, or missed are stored in the Call log. From Phone, tap Recents. A list of recent calls is displayed. Ifthe caller is in your Contacts list, the callers name is displayed. Save a contact from a recent call Use recent call information to create a contact or update your Contacts list. 1. From Phone, tap Recents. 2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts. 3. Tap Create new contact or Update existing contact. Delete call records To delete Call log entries:

1. From Phone, tap Recents. 2. Touch and hold the call you want to delete from the Call log. 3. Tap Delete. 83 DRAFTFOR INTERNAL USE ONLY Apps Block a number By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and messages are not received. 1. From Phone, tap Recents. 2. Tap the caller you want to add to the Block list. 3. Tap Details >

Block, and confirm when prompted. TIPYou can also modify your Block list in Settings. From options> Settings > Block numbers. Phone, tap More Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad >

More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2. Tap an unassigned number. Tap Menu to select a different Speed dial number than the next one in sequence. Number 1 is reserved for Voicemail. 3. Type in a name or number, or tap Add from Contacts to assign a contact to the number. The selected contact is displayed in the Speed dial number box. Make a call with Speed dial You can make a call using Speed dial. From Phone, touch and hold the Speed dial number. If the Speed dial number is more than one digit long, enter the first digits, and then hold the last digit. 84 DRAFTFOR INTERNAL USE ONLY Apps Remove a Speed dial number You can remove an assigned Speed dial number. 1. From Phone, tap More options > Speed dial numbers. 2. Tap Delete by the contact you want to remove from Speed dial. Voicemail Use your phones voicemail feature. For information on setting up voicemail, see Set up voicemail on page11. 1. From Phone, touch and hold the 1 key. 2. Follow the voice prompts from the voicemail center. Emergency calls You can dial the emergency telephone number in your region regardless of the phones service status. If your phone is not activated, you can only make an emergency call. 1. From Phone, enter the emergency telephone number (911 in North America) 2. Complete your call. During this type of call, you have access to most in-call and tap Call. features. TIP The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller. The rest of the phone remains secured. Phone settings These settings allow you to modify settings associated with the Phone app. From Phone, tap More options > Settings. 85 DRAFTFOR INTERNAL USE ONLY Apps Optional calling services Place a multi-party call If available with your service plan, the following calling services are supported. If your service plan supports this feature, you can make another call while a call is in progress. 1. From the active call, tap Add call to dial the second call. 2. Dial the new number and tap Call. When the call is answered:

Tap the On hold number to switch between the two calls. Tap Merge to hear both callers at once (multi-conferencing). Video calls To make Video calls:

Tap Phone, enter a number, and then tap Video call. NOTENot all devices support video calling. Thereceiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network. If your mobile network supports this feature, contact your carrier for details. 1. From Phone, tap More options > Settings > Wi-Fi calling. 2. Tap to enable this feature. 3. Follow the prompts to set up and configure Wi-Fi calling. Advanced calling Enjoy high definition voice and video calling from Verizon. 1. From Settings, tap Connections > Advanced calling, and then tap to turn on this feature. 2. Tap either HD Voice and Video Calling or HD Voice only. 86 DRAFTFOR INTERNAL USE ONLY Apps Real Time Text (RTT) Type back and forth in real time with the other person while on a call. You can use RTT whenever you are calling someone whose phone also supports RTT or is connected to a teletypewriter (TTY) device. The RTT icon appears on all incoming RTTcalls. 1. From Phone, tap More options > Settings. 2. Tap Real time text for the following options:

Always visible:Show the RTTcall button on the keypad and during calls. Use external TTY keyboard:Hide the RTT keyboard when an external TTYkeyboard is connected. TTY mode:Choose the preferred TTY mode for the keyboard in use. NOTETo use RTT, you must be connected to a 4G LTE or Wi-Fi network. 87 DRAFTFOR INTERNAL USE ONLY Apps Google apps Enjoy these apps from Google. Chrome Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive Open, view, rename, and share files saved to your Google Drive cloudaccount. Visit support.google.com/drive to learn more. Duo Make one-to-one video calls. Visit support.google.com/duo to learn more. Gmail Send and receive email with Googles web-based email service. Visit support.google.com/mail to learn more. Google Find online content with tools that learn what interests you. Turn on your personalized feed to receive customized content. Visit support.google.com/websearch to learn more. 88 DRAFTFOR INTERNAL USE ONLY Apps Google Pay Pay with your Android phone at participating stores and within mobile apps with Google Pay. Visit support.google.com/pay to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page135. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account with Google Photos. Visit support.google.com/photos to learn more. Play Movies & TV Watch movies and TV shows purchased from Google Play. You can also view videos saved on your device. Visit play.google.com/store/movies to learn more. Play Music Play music and audio files on your device. Visit support.google.com/music to learn more. 89 DRAFTFOR INTERNAL USE ONLY Apps Play Store Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store. Visit support.google.com/play to learn more. YouTube Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. 90 DRAFTFOR INTERNAL USE ONLY Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. Call Filter Detect and block spam calls, identify unknown callers and texters, and get alerts on identified numbers. Call Filter is a subscription service. Cloud Back up and access your data. You can also use Verizon Cloud to transfer content between other devices. Digital Secure Protect your device from digital threats, including viruses and malware, risky web sites, and from people accessing the information on your device if it is ever lost or misplaced. hum Turn your car into a Wi-Fi Hotspot for streaming and gaming on the go. Get roadside assistance at the push of a button, and more. My Verizon View details and manage your Verizon Wireless account. No airtime or minute charges apply when accessing MyVerizon. Voicemail Retrieve messages left by unanswered calls. 91 DRAFTFOR INTERNAL USE ONLY Apps Message+

You can sync your text conversations across all compatible devices using the Verizon Messages app. Devices and software are constantly evolving the illustrations you see here are for reference only. 92 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Apps Create and send messages Use the Verizon Messages app to send and receive message with your friends and family. 1. From Apps, tap Message+. 2. Tap New message. 3. Tap the To: field and then enter a contact name, a mobile phone number, or an email address using the keyboard. As you enter letters, possible matches from your accounts and contacts display on the screen. Touch a match to add it to the message. 4. Tap Type a message and enter your message. 5. Tap Send. Reply to messages Messages you exchange with another person are displayed as conversations in the Messages app, so you can see all the messages in one place. 1. From Apps, tap Message+. 2. Tap a conversation to display it. 3. Tap the Type a message field and then type your reply message. 4. When the message is complete, tap Send. Delete messages 1. From Apps, tap Message+. 2. Tap a conversation to display it. 3. Touch and hold the message you want to delete, and then tap Delete messages on the pop-up menu. Follow the prompts to confirm the deletion. 93 DRAFTFOR INTERNAL USE ONLY Apps Protect a message from deletion You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From Apps, tap Message+. 2. Tap a conversation to display it. 3. Touch and hold the message that you want to lock, and then tap Lock message on the pop-up menu. A lock icon displays on the message. Delete conversations You can delete all messages that you've exchanged with another person. 1. From Apps, tap Message+. 2. Touch and hold a conversation you want to delete and tap Delete conversation. Follow the prompts to confirm the deletion. NOTELocked messages will not be deleted unless you select Also delete locked messages before confirming the deletion. 94 DRAFTFOR INTERNAL USE ONLY Apps Microsoft apps Enjoy these apps from Microsoft. LinkedIn Connect and network with other professionals around the world. 95 DRAFTFOR INTERNAL USE ONLY Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. Audible Listen to audiobooks from Audible.com. Spotify Access music and podcasts on your device. You can listen to artists and albums, or create your own playlist of your favorite songs. Finance Receive financial news and data, including stock quotes and financial reports. Sports Receive sports news, scores, and fantasy games. Yahoo News Receive headlines and other news stories. 96 DRAFTFOR INTERNAL USE ONLY Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 97 DRAFTFOR INTERNAL USE ONLY Asset will be updated when available Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap Settings. From Apps, tap Settings. Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1. From Settings, tap Search, and enter keywords. 2. Tap an entry to go to that setting. Connections Manage connections between your device and a variety of networks and other devices. Wi-Fi You can connect your device to a Wi-Fi network to access the Internet without using your mobile data. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi and scan for available networks. 2. Tap a network, and enter a password if required. Manually connect to a Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1. From Settings, tap 2. Tap Add network at the bottom of the list. Connections > Wi-Fi, and then tap to turn on Wi-Fi. 98 DRAFTFOR INTERNAL USE ONLY Settings 3. Enter information about the Wi-Fi network:

Network name: Type the exact name of the network. Security: Select a security option from the list, and enter the password if MACaddress type:Choose which type of MACaddress to use for this required. connection. Auto reconnect: Choose this option if you want to automatically reconnect to this network whenever you are in range. Advanced: Add any advanced options, such as IP and Proxy settings. 4. Tap Save. Advanced Wi-Fi settings You can configure connections to various types of Wi-Fi networks and hotspots, manage saved networks and look up your device's network addresses. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi. 2. Tap More options > Advanced. Switch to mobile data: When enabled, your device will switch to mobile data whenever the Wi-Fi connection is unstable. When the Wi-Fi signal is strong, it switches back to Wi-Fi. Turn on Wi-Fi automatically: Turn on Wi-Fi in frequently-used locations. Detect suspicious networks: Get notified when suspicious activity is detected on the current Wi-Fi network. Wi-Fi notifications: Receive notifications when open networks in range are detected. Show Wi-Fi pop-up: Alert me that Wi-Fi is available when opening apps. Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks. 99 DRAFTFOR INTERNAL USE ONLY Settings 3. Tap View more to see additional network settings. Wi-Fi control history: View apps that have recently turned your Wi-Fi on or off. Hotspot2.0. Hotspot 2.0: Connect automatically to Wi-Fi networks that support Install network certificates: Install authentication certificates. MAC address: View your devices MAC address, which is required when connecting to some secured networks (not configurable). IP address: View your devices IP address (notconfigurable). Wi-FiDirect Wi-FiDirect uses Wi-Fi to share data between devices. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi. 2. Tap Wi-FiDirect. 3. Tap a device, and then follow the prompts to connect. TIPWhen sharing a file, tap Wi-Fi Direct to use this feature. Disconnect from Wi-Fi Direct Disconnect your device from a Wi-FiDirect device. From Settings, tap Connections > Wi-Fi > Wi-FiDirect. Tap a device to disconnect it. 100 DRAFTFOR INTERNAL USE ONLY Settings Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is created, the devices remember each other and can exchange information without having to enter the passkey again. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap a device and follow the prompts to connect. TIPWhen sharing a file, tap Bluetooth to use this feature. Rename a paired device You can rename a paired device to make it easier to recognize. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap Settings next to the device name, and then tap Rename. 3. Enter a new name, and tap Rename. Unpair from a Bluetooth device When you unpair from a Bluetooth device, the two devices no longer recognize each other. 1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth. 2. Tap Settings next to the device, and then tap Unpair. TIPYou will need to pair with the device again in order to connect to it. 101 DRAFTFOR INTERNAL USE ONLY Settings Advanced options Additional Bluetooth features are available in the Advanced menu. 1. From Settings, tap Connections > Bluetooth. 2. Tap Advanced for the following options:

Phone name: Change the name of your device for Bluetooth connections. Received files:View a list of files received using Bluetooth. Ringtone sync: Use the ringtone set on your phone when you receive calls through a connected Bluetooth device. Bluetooth control history: View apps that have used Bluetooth recently. Dual audio You can play audio from your device to two connected Bluetooth audio devices. 1. Connect Bluetooth audio devices to your smartphone. 2. From the Notification panel, tap Media. 3. Under Audio output, tap next to each audio device to play audio to them (up to two devices). Phone visibility Turn on visibility to allow other Bluetooth devices to find your device. From Settings, tap your device visible. Connections > Phone visibility, and then tap to make NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network. This technology is used by Android Beam and certain payment apps. The device that you are transferring to needs to support NFC, and it needs to be within four centimeters of your device. From Settings, tap turn on this feature. Connections > NFC and payment, and then tap to 102 DRAFTFOR INTERNAL USE ONLY Settings Android Beam Use Android Beam to share photos, contacts, or other data between NFC-enabled devices. 1. From Settings, tap Connections > NFC and payment, and then tap to turn on NFC. 2. Tap Android Beam, and then tap to turn on this feature. TIPWhen sharing a file, tap Android Beam to use this feature. Tap and pay Use an NFC payment app to make payments by touching your device to a compatible credit card reader. 1. From Settings, tap Connections > NFC and payment, and then tap to 2. Tap Tap and pay > Payment to see the default payment app. Touse another payment app when it is open instead of the default app, tap Tap and pay with open apps. To set another payment app as the default, tap Others, and then tap the app turn on NFC. you prefer. Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features. 1. From Settings, tap Connections > Airplane mode. 2. Tap to enable this feature. 103 DRAFTFOR INTERNAL USE ONLY Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. From Settings, tap Connections > Mobile networks. Data roaming access: Configure access to mobile networks while roaming. Roaming state:Enable or disable data while roaming on other mobile Signal strength: View mobile signal strength. Network mode: You can select which network modes your mobile device networks. canuse. Access Point Names: Choose or add APNs, which have the network settings your device needs to connect to your provider. Network operators: Choose available and preferred networks. Network extenders:Scan for cells that can extend your network connection. TIPUse these features to help manage connection settings that may affect your monthly bill. Data usage Check your current mobile and Wi-Fi data usage. You can also customize warnings and limits. From Settings, tap Connections > Data usage. Turn on Data saver Use Data saver to reduce your data consumption by preventing selected apps from sending or receiving data in the background. 1. From Settings, tap Connections > Data usage > Datasaver. 2. Tap to turn on Data saver. To allow some apps to have unrestricted data usage, tap Allow app while Data saver on, and tap next to each app to specify restrictions. 104 DRAFTFOR INTERNAL USE ONLY Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. From Settings, tap Connections > Data usage. The following options are available:

Mobile data: Use mobile data from your plan. Mobile data only apps: Set apps to always use mobile data, even when your Alert me about data usage:Enable alerts for when your mobile data usage device is connected to Wi-Fi. reaches the amount you chose. Mobile data usage: View data usage over mobile connections over a period of time. You can view total usage as well as usage by app. Billing cycle and data warning: Change the monthly date to align with your carriers billing date. TIPUse these features to keep an eye on your estimated data usage. Monitor Wi-Fi data You can restrict Wi-Fi data access by customizing usage limits and networks. 1. From Settings, tap Connections > Data usage. 2. Tap Wi-Fi data usage to view data usage over Wi-Fi connections over a period of time. You can view total usage as well as usage by app. Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices. 1. From Settings, tap Connections > Mobile hotspot and tethering>

Mobilehotspot. 2. Tap to turn on Mobile hotspot. 3. On the devices you want to connect, activate Wi-Fi and select your devices Mobile hotspot. Enter the Mobile hotspot password to connect. To view a list of devices that are connected to your Mobile hotspot, tap Connected devices. 105 DRAFTFOR INTERNAL USE ONLY Settings Change the Mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember. 1. From Settings, tap Connections > Mobile hotspot and tethering >

Mobilehotspot. 2. Tap the password, enter a new password, and then tap Save. Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings. 1. From Settings, tap Connections > Mobile hotspot and tethering >

Mobilehotspot. 2. Tap More options > Configure mobile hotspot for the following settings:

Network name: View and change the name of your Mobile hotspot. Hide my phone: Prevent your Mobile hotspot from being discoverable by Security: Choose the security level for your Mobile hotspot. Password: If you choose a security level that uses a password, you can view or Protected management frames: Enable this feature for additional privacy other devices. change it. protections. Timeout settings You can set the Mobile hotspot to automatically turn off when there are no connected devices. 1. From Settings, tap Connections > Mobile hotspot and tethering>

Mobilehotspot. 2. Tap More options > Timeout settings, and then select an interval. TIPThis feature can help you manage your data usage. 106 DRAFTFOR INTERNAL USE ONLY Settings Wi-Fi sharing Turn on Wi-Fi sharing to quickly share your Wi-Fi network with other devices. 1. From Settings, tap Connections > Mobile hotspot and tethering>

Mobilehotspot. 2. Tap Wi-Fi sharing to turn on this feature. TIPUse this feature to share your Wi-Fi network without giving out your Wi-Fi password. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile Band Select one of the available bandwidth options. hotspot. 2. Tap Band, and tap an option. Auto hotspot Share your hotspot connection with other devices signed in to your Samsung account. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap Auto hotspot, and tap to enable the feature. Tethering You can use tethering to share your devices Internet connection with another device. 1. From Settings, tap Connections > Mobile hotspot and tethering. 2. Tap an option:

Bluetooth. USB tethering. Tap Bluetooth tethering to share your devices Internet connection using Connect the computer to the device using a USBcable, and then tap 107 DRAFTFOR INTERNAL USE ONLY Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to. 1. From Settings, tap Connections > More connection settings > Nearby device scanning. 2. Tap to turn on the feature. Connect to a printer Connect your device to a printer on the same Wi-Fi network to easily print documents and images from your device. 1. From Settings, tap Connections > More connection settings > Printing. 2. Tap Download plugin and follow the prompts to add a print service. 3. Tap the print service, and then tap More options > Add printer. NOTENot all apps support printing. MirrorLink If your car is compatible with MirrorLink you can mirror your devices display on your cars entertainment and information screen using a USBconnection. Visit mirrorlink.com to learn more. 1. Connect your device to your cars system using the USB cable. 2. From Settings, tap Connections > More connection settings > MirrorLink. 3. Tap Connect to car via USB, and follow the prompts. 108 DRAFTFOR INTERNAL USE ONLY Settings Download booster Download booster improves download speed by using both Wi-Fi and LTE networks at the same time when downloading files over 30 MB in size. From Settings, tap Connections > More connection settings > Download booster, and tap to enable. NOTEDownload booster uses mobile data services. Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap More options > Add VPN profile. 3. Enter the VPN network information provided by your network administrator, and TIPA secured screen lock is required to set up a VPN. tap Save. Manage a VPN Use the VPN settings menu to edit or delete a VPN connection. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap Settings next to a VPN. 3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to aVPN Once you have set up a VPN, connecting to and disconnecting from a VPN is easy. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap a VPN, enter your log in information, and tap Connect. l To disconnect, tap the VPN, and then tap Disconnect. 109 DRAFTFOR INTERNAL USE ONLY Settings Private DNS You can configure your device to connect to a private DNShost. 1. From Settings, tap Connections > More connection settings > Private DNS. 2. Tap one of the available options to configure a private DNS connection. 3. Tap Save. Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network. 1. Connect an Ethernet cable to your device. 2. From Settings, tap follow the prompts. Connections > More connection settings > Ethernet, and TIP You need an adapter (not included) to connect an Ethernet cable to your device. Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode You can change the sound mode on your device without using the volume keys. From Settings, tap Sounds and vibration, and then choose a mode:

Sound: Use the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. Vibrate: Use vibration only for notifications andalerts. Mute: Set your device to make no sounds. Temporary mute: Set a time limit for muting the device. TIPUse the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels. 110 DRAFTFOR INTERNAL USE ONLY Settings Easy mute Quickly mute sounds by covering the screen or turning the device over. From Settings, tap Advanced features> Motions and gestures >Easy mute, and tap to enable. Vibrations You can control how and when your device vibrates 1. From Settings, tap Sounds and vibration. 2. Tap options to customize:

Vibrationpattern: Choose from preset vibration patterns. Vibrationintensity: Set vibration intensity levels for calls, notifications, and touch interactions by dragging the sliders. Volume Set the volume level for call ringtones, notifications, and other audio. From Settings, tap Sounds and vibration > Volume, and drag the sliders. TIP You can also use the Volume key to adjust the volume. Slide the volume controls to customize all volume options. Use Volume keys for media Set the default of the Volume key to control the media volume. 1. From Settings, tap Sounds and vibration > Volume. 2. Tap Use Volume keys for media to enable this feature. 111 DRAFTFOR INTERNAL USE ONLY Settings Media volume limit Limit the maximum output of the devices volume while using headphones or Bluetooth speakers (notincluded). 1. From Settings, tap Sounds and vibration > Volume. 2. Tap More options > Media volume limit. 3. Tap to enable this feature. l To set the maximum output volume, drag the Custom volume limit slider. l To require a PIN to make changes to the volume setting, tap Set volume limitPIN. Ringtone Customize your call ringtone by choosing from preset sounds or adding your own. 1. From Settings, tap Sounds and vibration > Ringtone. 2. Tap a ringtone to hear a preview and select it, or tap Add to use an audio file as a ringtone. Notification sound Choose a preset sound for all notification alerts. 1. From Settings, tap Sounds and vibration > Notification sound. 2. Tap a sound to hear a preview and select it. TIPYou can also customize notifications sounds to be unique for each app using the App settings menu. 112 DRAFTFOR INTERNAL USE ONLY Settings System sounds and vibration Customize your device's sounds and vibrations for actions like tapping the screen and charging the device. From Settings, tap Sounds and vibration > System sound/vibration control for the following options:

System sounds selections. Touch interactions: Play tones when you touch or tap the screen to make Screen lock/unlock: Play a sound when you lock or unlock the screen. Emergency tone: Set the emergency tone to alert, vibrate, or silent. Charging: Play a sound when a charger is connected. Dialing keypad: Play a tone when dialing numbers on the Phone keypad. Samsung keyboard: Play a sound when typing with the Samsung keyboard. System vibration Touch interactions:Vibrate when you tap navigation buttons or touch and hold items on the screen. Samsung keyboard: Vibrate when typing with the Samsung keyboard. Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. This feature may only be available with a headset connected. 1. From Settings, tap Sounds and vibration > Sound qualityand effects. 2. Tap Dolby Atmos to experience breakthrough audio that flows above and around you. Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings. 1. From Settings, tap Sounds and vibration > Sound qualityand effects. 2. Tap Equalizer to choose a music genre. 113 DRAFTFOR INTERNAL USE ONLY Settings sound. Adapt sound Customize the sound for each ear and enhance your listening experience. 1. From Settings, tap Sounds and vibration > Sound qualityand effects > Adapt 2. Tap the sound profile that fits you best, and tap Settings to customize. TIPTap device identify the best sound for you. Add personalized sound profile to take a hearing test and let your Separate app sound You can play media sound on a speaker or headphones separate from the rest of the sounds on your device. Connect to a Bluetooth device to make this option available in the Audio device menu. 1. From Settings, tap Sounds and vibration > Separate app sound. 2. Tap Turn on now to enable Separate app sound, and then set the following App: Choose an app to play its sound on a separate audio device. Audio device: Choose the audio device that you want the apps sound to be options:

played on. Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications You can configure notifications from apps and services. From Settings, tap Notifications. Suggest actions and replies: Get applicable suggestions for actions to notifications and replies to messages. Show snooze option: Get an option to snooze a notification for a later time. 114 DRAFTFOR INTERNAL USE ONLY Settings App icon badges: Identify which apps have active notifications with badges that appear on their icons. Tap to choose whether or not badges indicate the number of unread notifications. Status bar: Modify how many notifications appear on the Status bar. Do not disturb: Block sounds and notifications while this mode is turned on. Specify exceptions for people, apps, and alarms. To block notifications from an app, tap next to the app. Tap See all to open the complete list of apps. Customize app notifications You can change notification settings for each app. 1. From Settings, tap Notifications > See all. 2. Tap an app for the following options:

Show notifications: Receive notifications from this app. Categories: Configure notification options that are specific to this app. App icon badges: Show a badge on the icon when there are notifications. Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up. From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable. Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view. From Settings, tap Advanced features >Smartpop-up view, and tap to enable. 115 DRAFTFOR INTERNAL USE ONLY Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Screen brightness Adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness:

Drag the Brightness slider to set a custom brightness level. Tap Outdoor mode to increase the screen brightness for 15 minutes for greater visibility when outdoors. Blue light filter The Blue light filter can help you sleep better if you use your device at night. You can set a schedule to automatically turn this feature on and off. From Settings, tap following options:

Display > Blue light filter, and then choose one of the Drag the Opacity slider to set the opacity of the filter. Tap Turn on now to enable this feature. Tap Turn on as scheduled to set a schedule for when Blue light filter should be enabled. You can choose Sunset to sunrise or Custom schedule. Screen mode Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to set a different screen mode. 116 DRAFTFOR INTERNAL USE ONLY Settings Font size and style You can change the font size and style to customize your device. From Settings, tap Display > Font size and style for the following options:

Tap Font style to choose a different font. Tap a font to select it, or tap Download fonts to add fonts from Galaxy Store. Tap Bold font to make all fonts appear with bold weight. Drag the Font size slider to adjust the size oftext. Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen. 1. From Settings, tap Display > Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality. 1. From Settings, tap Display > Screen resolution. 2. Tap your preferred resolution, and then tap Apply. NOTESome apps may not support higher or lower screen resolution settings and may close when you change the resolution. Full screen apps You can choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this feature. 117 DRAFTFOR INTERNAL USE ONLY Settings Screen timeout You can set the screen to turn off after a set amount of time. From Settings, tap Display >Screen timeout, and tap a time limit to set it. NOTEProlonged display of non-moving images, excluding Always On Display, may result in permanent ghost-like afterimages or degraded image quality. Turn off the display screen when not in use. Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. From Settings, tap Display > Accidental touch protection to enable or disable the feature. Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors. From Settings, tap Display > Touchsensitivity to enable. Show charging information Battery level and estimated time until the device is fully charged can be displayed when the screen is off. From Settings, tap Display > Show charging information to enable. 118 DRAFTFOR INTERNAL USE ONLY Settings Screen saver You can display colors or photos when the screen turns off or while charging. 1. From Settings, tap Display > Screen saver. 2. Choose one of the following options:

None:Do not display a screen saver. Colors: Tap the selector to display a changing screen of colors. Photo table: Display pictures in a photo table. Photo frame: Display pictures in a photo frame. Photos: Display pictures from your Google Photos account. 3. Tap Preview for a demonstration of the selected Screen saver. TIPTap Settings next to a feature for additional options. Reduce animations Decrease certain motion effects, such as when opening apps. From Settings, tap Advanced features > Reduce animations to enable the feature. Lift to wake Turn on the screen by lifting the device. From Settings, tap Advanced features > Motions and gestures > Lift to wake to enable this feature. Double tap to wake Turn on the screen by double-tapping instead of using the Power key. From Settings, tap Advanced features > Motions and gestures > Double tap to wake to enable this feature. 119 DRAFTFOR INTERNAL USE ONLY Settings Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it. From Settings, tap Advanced features > Motions and gestures >Smartstay, and tap to enable the feature. One-handed mode You can change the screen layout to accommodate operating your device with one hand. 1. From Settings, tap Advanced features > One-handed mode. 2. Tap Use One-handed mode to enable the feature and select one of the following options:

Gesture: Swipe down in the center of the bottom edge of the screen. Button: Tap Home two times in quick succession to reduce the display size. Device maintenance View the status of your devices battery, storage, and memory. You can also automatically optimize your devices system resources. Quick optimization The quick optimization feature improves device performance through the following actions:

Identifying apps that use excessive battery power and clearing unneeded items from memory. Deleting unnecessary files and closing apps running in the background. Scanning for malware. To use the quick optimization feature:

From Settings, tap Device care > Optimize now. 120 DRAFTFOR INTERNAL USE ONLY Settings Battery View how battery power is used for your various device activities. From Settings, tap Device care > Battery for options:

Battery usage: View power usage by app and service. Power mode: Select a power mode to extend battery life. App power management: Configure battery usage for apps that are used Wireless PowerShare: Enable wireless charging of supported devices with infrequently. your devices battery. Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). Device storage Quickly optimize your devices storage, increasing available memory. From Settings, tap Device care > Storage > Clean now. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting. For more information, see Assemble your device on page1. Mount a memory card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1. From Settings, tap Device care > Storage >Advanced. 2. Under Portable storage, tap your SD card, and then tap Mount. 121 DRAFTFOR INTERNAL USE ONLY Settings Remove a memory card To prevent damage to information stored on the memory card, unmount the card before removing it from the device. 1. From Settings, tap Device care > Storage >Advanced. 2. Under Portable storage, tap your SD card, and then tap Unmount. 3. Remove your memory card from the device. Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files. 1. From Settings, tap Device care > Storage >Advanced. 2. Under Portable storage, tap your SD card, tap Format, and then follow the prompts. shown. Memory Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. From Settings, tap Device care > Memory. The used and available memory are Tap Clean now to free up as much memory as possible. Tap View more to view the full list of apps and services using memory. Tap to include or exclude these apps and services. Tap Apps not used recently to view apps and services that are included in this group. Tap to include or exclude these apps and services. Tap Select apps to exclude to choose apps to exclude from memory usage checks. 122 DRAFTFOR INTERNAL USE ONLY Settings Advanced options Other Device care features are available in the Advanced menu. From Settings, tap options are available:

Device care >

More options > Advanced. The following Notifications: Enable or disable notifications from Device care. Auto optimization: Automatically optimize the device daily. Time:Choose a time of day to optimize the device. Close apps to free up memory:Enable to free up memory by closing apps that are running in the background. Auto restart: Automatically restart the device on a custom schedule. Days:Choose one or more days to restart the device. Time:Choose a time of day to restart the device. Optimize settings: Save battery power by optimizing settings when the device is not in use. Brightness: Reduce brightness. Screen timeout:Turn off the screen after 30 seconds of inactivity. Media volume:Limit playback volume to 46%. Language and input Configure your devices language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap General management > Language and input > Language. 2. Tap Add language, and select a language from the list. 3. Tap Set as default to change the device language. To switch to another language on the list, tap the desired language, and then tap Apply. 123 DRAFTFOR INTERNAL USE ONLY Settings Google Voice typing Speak rather than type your text entries using GoogleVoice typing. 1. From Settings, tap General management > Language and input. 2. Tap On-screen keyboard > Google Voice typing to customize settings. Manage on-screen keyboards Enable or disable on-screen keyboards. 1. From Settings, tap General management > Language and input. 2. Tap On-screen keyboard >

Manage keyboards. 3. Tap each keyboard to enable or disable. Show keyboard button Show a button on the Navigation bar to quickly switch between keyboards. 1. From Settings, tap General management > Language and input > On-screen keyboard. 2. Tap Show keyboard button to enable this feature. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately). 1. From Settings, tap General management > Language and input. 2. Tap Physical keyboard, and then choose an option:

Show on-screen keyboard: Show the on-screen keyboard while a physical keyboard is also being used. Keyboard shortcuts: Show explanations of the keyboard shortcuts on the Change language shortcut: Enable or disable language key shortcuts for your screen. physical keyboard. 124 DRAFTFOR INTERNAL USE ONLY Settings Autofill service Save time entering information using autofill services. 1. From Settings, tap General Management > Language and input. 2. Tap Autofill service and select your preferred service. Text-to-speech Configure your Text-to-Speech (TTS) options. TTS is used for various accessibility features, such as Voice Assistant. From Settings, tap General management > Language and input >

Text-to-speech for options:

Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. Language: Set the default speech language. Speech rate: Set the speed at which the text is spoken. Pitch:Set the pitch of the speech. Play: Tap to play a short demonstration of speech synthesis. Reset: Reset the speech rate and pitch. Pointer speed Configure pointer speed for an optional mouse or trackpad (not included). 1. From Settings, tap General management > Language and input. 2. Under Pointer speed, drag the slider to the right to go faster or to the left to go slower. Primary mouse button You can define which mouse button that you favor as primary. 1. From Settings, tap General management > Language and input. 2. Tap Primary mouse button, and choose either Left or Right. 125 DRAFTFOR INTERNAL USE ONLY Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. From Settings, tap General management > Date and time. Thefollowing options are available:

Automatic date and time: Receive date and time updates from your wireless network. When Automatic date and time is disabled, the following options are available:

Select time zone: Choose a new time zone. Set date: Enter the current date. Set time: Enter the current time. Use 24-hour format: Set the format for displaying time. Troubleshooting You can check for software updates and, if necessary, reset services on your device. System updates Check for and install available software updates for your device. From Settings, tap System updates for the following options:

Check for system updates: Manually check for available software updates. Show system update history: View previous software updates. Automatic security updates:Install security updates automatically. Use Software Upgrade Assistant: Install a tool to install system updates. 126 DRAFTFOR INTERNAL USE ONLY Settings Reset Reset settings Reset device and network settings. You can also reset your device to its factory defaults. You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1. From Settings, tap General management > Reset > Reset settings. 2. Tap Reset settings, and confirm when prompted. Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings. 1. From Settings, tap General management > Reset > Reset network settings. 2. Tap Reset settings, and confirm when prompted. Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected. 1. From Settings, tap General management > Reset > Reset accessibility 2. Tap Reset settings, and confirm when prompted. settings. Auto restart Optimize your device by restarting it automatically at set times. Any unsaved data will be lost when the device restarts. 1. From Settings, tap General management > Reset > Auto restart. 2. Tap to activate Auto restart, and then set the following parameters:

Days: Select the day of the week to automatically restart your device. Time: Set the time of day to restart your device. 127 DRAFTFOR INTERNAL USE ONLY Settings Factory data reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected. When you sign in to a Google Account on your device, Factory Reset Protection is activated. This protects your device in the event it is lost or stolen. If you reset your device to factory default settings with the Factory Reset Protection

(FRP) feature activated, you must enter the user name and password for a registered Google Account to regain access to the device. You will not be able to access the device without the correct credentials. NOTEIf you reset your Google Account password, it can take 24 hours for the password reset to sync with all devices registered to the account. Before resetting your device:

area. To reset your device:

1. Verify that the information you want to keep has transferred to your storage 2. Log in to your Google Account and confirm your user name and password. 1. From Settings, tap General management > Reset > Factory data reset. 2. Tap Reset and follow the prompts to perform the reset. 3. When the device restarts, follow the prompts to set up your device. Factory reset protection When you sign in to a Google Account on your device, Factory Reset Protection is activated. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device. 128 DRAFTFOR INTERNAL USE ONLY Settings You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTIONBefore sending your device to Samsung or taking it to a Samsung-

authorized service center, remove your Google Account and then perform a factory data reset. For more information, visit samsung.com/us/support/frp. Enable factory reset protection Adding a Google Account to your device automatically activates the FRP security feature. Disable factory reset protection To disable FRP, remove all Google Accounts from the device. 1. From Settings, tap Accounts and backup > Accounts > [Google Account]. 2. Tap Remove account. Lock screen and security You can secure your device and protect your data by setting a screen lock. Screen lock types You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. NOTEBiometric locks are also available to protect access to your device and sensitive data on your device. For more information, see Flexible security on page29. Set a secure screen lock It is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). This is necessary to set up and enable biometric locks. 1. From Settings, tap Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). 129 DRAFTFOR INTERNAL USE ONLY Settings 2. Tap to enable showing notifications on the lock screen. The following options are available:

View style: Display notification details or hide them and show only an icon. Hide content: Do not show notifications in the notification panel. Notifications to show:Choose which notifications to show on the Lock screen. 3. Tap Done when finished. 4. Configure the following screen lock options:

Smart Lock: Unlock your device automatically when trusted locations or other devices have been detected. Asecure screen lock is required for this feature. Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. Clock and information You can configure features that appear on the Lock screen, like the clock and other useful information. From Settings, tap Lock screen for the following options:

Wallpaper services: Enable additional features such as guide page and Dynamic Lock Screen. Clock style: Set the type and color of the clock on the Lock screen. Roaming clock: Change to digital clocks showing both local and home time FaceWidgets: Enable widgets on the Lock screen to get quick access to useful zones when roaming. information. number or email address. Contact information: Show your contact information, such as your phone Notifications: Select which notifications to display on the Lock screen. Shortcuts: Select which app shortcuts to add to the Lock screen. About Lock screen: Update the Lockscreens software. 130 DRAFTFOR INTERNAL USE ONLY Settings Google Play Protect You can configure Google Play to regularly check your apps and device for security risks and threats. From Settings, tap Biometrics and security > Google Play Protect. Updates are checked for automatically. Find My Device You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Google Account is required, and Google location service must be turned on. 1. From Settings, tap Biometrics and security > Find My Device. If you are not logged in to a Google Account, tap Find My Device wont work and follow the prompts to sign in. 2. The following options are available:

Find My Device: Download the app from Google Play. Web: Access Find My Device on the Internet. Google: Search for find my device topics online. Security update You can easily check the date of the last installed security software update and find out if newer updates are available. From Settings, tap Biometrics and security > Security update to see the latest security update installed and check if a newer update is available. Google Play system update You can easily check the date of the last installed security software update for Google Play and find out if newer updates are available. From Settings, tap Biometrics and security > Google Play system update to see the latest security update installed and check if a newer update is available. 131 DRAFTFOR INTERNAL USE ONLY Settings Install unknown apps You can allow installation of unknown third-party apps from selected apps or sources. 1. From Settings, tap Biometrics and security > Install unknown apps. 2. Tap an app or source, and then tap Allow from this source. TIPInstalling unknown third-party apps could make your device and personal data more vulnerable to security risks. Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder. From Settings, tap Biometrics and security > Secure Folder and follow the prompts to secure content on your device. Encrypt or decrypt SD card You can encrypt your optional memory card (not included) to protect its data. This only allows the SD card information to be accessed from your device with a password. 1. From Settings, tap Biometrics and security > Encrypt or decrypt SD card. 2. Tap Encrypt SD card and follow the prompts to encrypt all data on your memory card. NOTEPerforming a Factory data reset on your device prevents it from accessing an encrypted SD card. Before initiating a Factory data reset, make sure to decrypt the installed SD card first. 132 DRAFTFOR INTERNAL USE ONLY Settings Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device. You may want to decrypt the memory card if you plan to use it with another device or before performing a Factory data reset. 1. From Settings, tap Biometrics and security > Encrypt or decrypt SD card. 2. Tap Decrypt SD card and follow the prompts to decrypt all data on your memory card. Set up SIM card lock You can set up a PIN to lock your SIMcard, which prevents unauthorized use of your SIM card if someone attempts to use it another device. From Settings, tap Biometrics and security > Other security settings > Set up SIM card lock and follow the prompts. Tap Lock SIM card to turn on the feature. Tap Change SIM card PIN to create a new PIN. View passwords You can have characters displayed briefly in password fields as you type them. From Settings, tap Biometrics and security > Other security settings >

Make passwords visible to turn on the feature. Device administration You can authorize security features and apps (like Find My Device) to have administrative access to your device. 1. From Settings, tap Device admin apps. Biometrics and security > Other security settings >

2. Tap an option to turn it on as a device administrator. 133 DRAFTFOR INTERNAL USE ONLY Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. From Settings, tap following options:

Biometrics and security > Other security settings for the Storage type: Select a storage location for credential contents. View security certificates: Display certificates in your devices ROM and other certificates you have installed. User certificates: View user certificates that identify your device. Install from phone storage: Install a new certificate from storage. Clear credentials: Erase credential contents from the device and reset the password. Strong Protection Better protect your device by encrypting it using a secure lock type. From Settings, tap Biometrics and security > Other security settings > Strong protection, and then tap to enable this feature. Advanced security settings You can use these options to configure advanced security settings to better protect your device. Biometrics and security > Other security settings for the From Settings, tap following options:

connected. Trust agents: Allow trusted devices to perform selected actions when This option is only displayed when a lock screen is turned on. For more information, see Set a secure screen lock on page129. Pin windows: Pin an app on your device screen, which prevents access to other features of your device. Security policy updates: Keep your device secure by checking for security updates. 134 DRAFTFOR INTERNAL USE ONLY Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Location. 2. Tap to turn on Location services. TIPSome apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information. 1. From Settings, tap Location > App permissions. 2. Tap an app and select which of the following location permissions to grant it:

Allow all the time Allow only while using the app Deny Improve accuracy Enable other location scanning tools. 1. From Settings, tap Location > Improve accuracy. 2. Tap connection method to add or remove from location services:

Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off. Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off. Recent location requests View a list of apps that have requested your location. 1. From Settings, tap Location. 2. Tap to turn on Location services. 3. Tap an entry under Recent location requests to view the apps settings. 135 DRAFTFOR INTERNAL USE ONLY Settings Location services Location services store and use your devices most recent location data. Certain apps can use this data to improve your search results based on places that you have visited. 1. From Settings, tap Location. used. 2. Tap an entry under Location services to see how your location information is Permission manager Apps might access features of your device that you permit them to (like the camera, microphone, or location) when they are running in the background, not just when you are using the app. You can set your device to notify you when this happens. 1. From Settings, tap Privacy > Permission manager. 2. Tap a category, then tap an app to select which permissions you want to be notified about by tapping Allow or Deny. NOTEWhen using an app or service for the first time that wants to access certain features of your device, a dialog box asks if you want to permit such access. You can choose from Allow all the time, Allow only while the app is in use, or Deny for each type of access requested. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Privacy > Send diagnostic data. 2. Read and accept the consent information to enable this feature. 136 DRAFTFOR INTERNAL USE ONLY Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts. 1. From Settings, tap Accounts and backup > Accounts>

Add account. 2. Tap one of the account types. 3. Follow the prompts to enter your credentials and set up the account. l Tap Auto sync data to enable automatic updates to your accounts. Account settings Each account has its own custom settings. You can configure common settings for all accounts of the same type. Account settings and available features vary between account types. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap an account to configure that accounts sync settings. 3. Tap other available options for the account type. Remove an account You can remove accounts from your device. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap the account and then tap Remove account. 137 DRAFTFOR INTERNAL USE ONLY Settings Backup and restore You can configure your device to back up data to your personal accounts. Google Account You can enable backup of your information to your Google Account. From Settings, tap Accounts and backup > Backupand restore for options:

Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers. Backup account: Select a Google Account to be used as your backup account. Automatic restore: Enable automatic restoration of settings from Google servers. External storage transfer You can back up your data to an SDcard or a USBstorage device, or restore backup data using Smart Switch. For more information, see Transfer data from an old device on page8. From Settings, tap storage transfer. Accounts and backup > Backup and restore > External Google settings You can configure your devices Google settings. Available options depend on your Google Account. From Settings, tap Google, and select an option to customize. 138 DRAFTFOR INTERNAL USE ONLY Settings Accessibility There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsungproducts, please contact us at accessibility@sea.samsung.com. Screen Reader Use special controls and settings that let you navigate without needing to see the screen. From Settings, tap Accessibility > Screen reader and tap an option:

Voice assistant: Receive spoken feedback when using your device, such as what you touch, select, or activate. Tutorial: Lean how to use Voice assistant. Settings: Configure Voice assistant to better assist you. Visibility enhancements You can configure Accessibility features to assist with visual aspects of your device. Colors and clarity You can adjust the colors and contrast of text and other screen elements for easier viewing. From Settings, tap Accessibility > Visibility enhancements and tap an option:

High contrast theme: Adjust colors and screen fonts to increase the contrast for easier viewing. High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. Show button shapes: Show buttons with shaded backgrounds to make them stand out better against the wallpaper. Remove animations: Remove certain screen effects if you are sensitive to motion. 139 DRAFTFOR INTERNAL USE ONLY Settings some colors. Size and zoom Color inversion: Reverse the display of colors from white text on a black background to black text on a white background. Color adjustment: Adjust the color of the screen if you find it difficult to see You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Visibility enhancements and tap an option:

Magnifier window: Magnify content shown on the screen. Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. Large mouse/touchpad pointer: Use a large pointer for a connected mouse or touchpad (accessories not included). Font size and style: Configure screen fonts. Screen zoom: Configure the screen zoom level. 140 DRAFTFOR INTERNAL USE ONLY Settings Sounds Hearing enhancements You can configure Accessibility features to assist with audial aspects of the device. You can adjust audio quality when using hearing aids or earphones. From Settings, tap Accessibility > Hearing enhancements and tap an option:

Real time text: Activate real-time text (RTT) calling. Hearing aid support: Improve the sound quality to work better with hearing aids. Amplify ambient sound: Enable this feature and connect headphones to your device to amplify the sounds of conversations. Adapt sound:Customize the sound for each ear and enhance your listening experience. See Adapt sound on page114. Left/right sound balance: Use the slider to adjust the left and right balance when listening to audio in stereo. Mono audio: Switch audio from stereo to mono when using one earphone. Mute all sounds: Turn off all notifications and audio for privacy. Text display You can watch closed captions when viewing multimedia. From Settings, tap Accessibility > Hearing enhancements and tap an option:

Subtitle settings: Configure closed caption and subtitle services. 141 DRAFTFOR INTERNAL USE ONLY Settings Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device. Alternate input You can control your device using different kinds of inputs and controls. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Universal switch: Control your device with your customized switches. Assistant menu: Improve device accessibility for users with reduced dexterity. Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Answering and ending calls:

Read caller names aloud:Hear callers names read aloud when using Bluetooth or headsets (not included). Press Volume up to answer: Use the Volume keys to answer calls. Interaction control: Customize areas of screen interactions, hardkeys, and the keyboard. Touch settings You can adjust your screen to be less sensitive to taps and touches. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Touch and hold delay: Select a time interval for this action. Tap duration: Set how long an interaction must be held to be recognized as Ignore repeated touches: Set a time duration in which to ignore repeated atap. touches. 142 DRAFTFOR INTERNAL USE ONLY Settings Mouse and physical keyboard Configure settings for a connected mouse and physical keyboard. From Settings, tap Accessibility > Interaction and dexterity and tap an option:

Click after pointer stops: Automatically click on an item after the pointer stops over it. Sticky keys: When you press a modifier key like Shift, Ctrl, or Alt, the key stays pressed down, which allows you to enter keyboard shortcuts by pressing one key at a time. Slow keys: Set how long a key must be held before it is recognized as a press, which helps avoid accidental key presses. Bounce keys: Set how long to wait before accepting a second press from the same key, which helps avoid accidentally pressing the same key multiple times. Advanced settings You can customize additional accessibility features and services for your device. TIPAdditional accessibility apps may be downloaded from the Google Play store. Direct access From Settings, tap Accessibility > Advanced settings and tap an option:

Power and Volume up keys:Configure selected Accessibility features to open by quickly pressing the Power and Volume up keys at the same time. Tap to enable the feature, and then tap any of the listed Accessibility features to either enable or open the features menu. Volume up and down keys:Configure selected services to turn on when you press and hold the Volume up and Volume down keys for three seconds. Selected service:Choose a service to launch with this key combination. Allow on Lock screen:Allow this key combination to activate even when the screen is locked. 143 DRAFTFOR INTERNAL USE ONLY Settings Notifications From Settings, tap Accessibility > Advanced settings and tap an option:

Flash notification:Flash either the camera light or the screen when you receive notifications or when alarms sound. Notification reminders: Set periodic reminders for any unread notifications. Time to take action: Choose how long to show messages that ask you to take action, but are visible only temporarily (like notifications). Voice Label: Write voice recordings to NFC tags (not included) to provide you with information about objects or locations as you near them. Installed services You can install additional assistance services for your device. From Settings, tap Accessibility > Installed services. NOTEAdditional accessibility services are listed and configured here after they are installed. About Accessibility Legal and license information about the current Accessibility software is available in Settings. From Settings, tap Accessibility > About Accessibility. The following information is available:

Version:View the current Accessibility software version. Legal information:View Legal information for select Accessibility features. Open source licenses:View information for the open source licenses used for Accessibility. 144 DRAFTFOR INTERNAL USE ONLY Settings Other settings Configure features on your device that make it easier to use. Help View the user manual on your device. From Settings, tap Help. Dual Messenger Use two separate accounts for the same app. 1. From Settings, tap Advanced features > Dual Messenger. 2. Tap next to supported apps to enable the feature for each app. l To select which contacts have access to the secondary messenger app, tap Use separate contacts list. About phone View information about your device, including current status, legal information, hardware and software versions, and more. 1. From Settings, tap About phone, and then view your phone number, model number, serial number, and IMEI information. 2. Tap additional items to view more information about your device. TIP You can view your device's FCC ID from About phone > Status. 145 DRAFTFOR INTERNAL USE ONLY Learn more Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips 146 DRAFTFOR INTERNAL USE ONLY Legal information READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (Samsung). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information. The full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online:

Phone:

English: samsung.com/us/Legal/Phone-HSGuide Spanish: samsung.com/us/Legal/Phone-HSGuide-SP This information can also be found on the device in the About device or About phone or About tablet section, for example:

Settings > About phone or About device or Abouttablet > Legal information >

Samsung legal Or, search Legal If your device required Federal Communications Commission (FCC) approval, you can view the FCC certification by opening Settings > About phone or About device or About tablet > Status. Samsung Knox Samsung Knox is Samsungs security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox. 147 DRAFTFOR INTERNAL USE ONLY Legal information Maintaining water and dust resistance CAUTIONTo avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation. It is important that all compartments are closed tightly. Follow these tips carefully to prevent damage to the device and maintain dust and water resistance performance:

Water resistant based on IP68 rating, which tests submersion in fresh water deeper than 1.5 meters or keep it submerged for more than 30 minutes. If device is exposed to fresh water, dry it thoroughly with a clean, soft cloth; if exposed to liquid other than fresh water, rinse with fresh water and dry as directed. Any device which uses accessible compartments or ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system. If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it. Do not expose the device to water at high pressure. If the device is dropped or receives an impact, the water and dust resistant features of the device may be damaged. NOTELiquid other than fresh water may enter the device faster. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues. Restricting childrens access to your mobile device Your device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the device, or make calls that increase your device bill. Keep the device and all its parts and accessories out of the reach of small children. 148 DRAFTFOR INTERNAL USE ONLY Samsung Electronics America, Inc. Legal information Address:

85 Challenger Road Ridgefield Park New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com 2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features. 149 DRAFTFOR INTERNAL USE ONLY

THIS MUST BE SIGNED BY THE APPLICANT AND SHOULD BE PLACED ON APPLICANTS LETTERHEAD ONLY IF AGENT IS SUBMITTING APPLICATION Authority to Act as Agent Date: __1105,2019_____ American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern:

______(CTTL,Telecommunication Technology Labs,CAICT)______ is authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Expiration Date: _____12 months_____ _Jenni Chun_________

(Print name) __ ____

(Signature1) ______ ____ ______General Manager________ By:

Title:

On behalf of: __Samsung Electronics American,Inc___ Telephone: ___ 973-808-6375____ pany Name)

(Com 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 022818 11 THIS MUST BE SIGNED BY THE APPLICANT/AGENT AND SHOULD BE PLACED ON APPROPRIATE LETTERHEAD Request for Confidentiality Date: _1105,2019__ Subject: Confidentiality Request for: ____ZCASMA015V____ Pursuant to FCC 47 CFR 0.457(d) and 0.459 and IC RSP-100, Section 9.4, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent External Permanent *2 Permanent Permanent Permanent Permanent T Permanent *3 Exhibit Block Diagrams Photos Internal Photos Operation Description/Theory of Operation Parts List & Placement/BOM Tune-Up Procedure Schematics est Setup Photos Users Manual _____SAMSUNG Electronics______ has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of __180___ days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public before the requested period has expired. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. NOTE for Industry Canada Applications:

IC currently only distinguishes Permanent Confidentiality exhibits as shown above. Short Term confidentiality is not considered applicable to IC applications. Sincerely, By:

(Signature/Title3)

/General Manager______ ___Jenni Chun____

(Print name) 2 - The asterisked items (*) require further information to be provided to ACB before permanent confidentiality will be extended to these exhibits. Please refer to FCC KDB 726920 and the specific Document link for D01 found at:

https://apps.fcc.gov/oetcf/kdb/forms/FTSSearchResultPage.cfm?switch=P&id=41731 and review section II, 3) regarding specific information that must accompany these requests. 3 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 022818 11

Date: Jan. 10, 20 To: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: A statement for SAR information shown on the web for model SM-A015V FCC ID: ZCASMA015V To whom it may concern:

We request permission to use the current UM without SAR information which will be shown on the website:www.samsung.com/sar before produce launching. The information will include the below two items. 1. Body-worn SAR distance of 1cm. testing has been carried out at a separation Sincerely yours, JP KIM