FCC ID: ZCASMA025U Multi-band GSM/WCDMA/LTE phone with Bluetooth, WLAN

 

USER MANUAL

SM-A025U

English. 09/2020

Rev.1.0

www.samsung.com

Table of Contents

Basics

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Read me first

Device overheating situations and

solutions

Device layout and functions

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13 Battery

15 SIM or USIM card (nano-SIM card)

18 Memory card (microSD card)

20 Turning the device on and off

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Initial setup

22 Samsung account

23 Transferring data from your previous

device (Smart Switch)

25 Understanding the screen

37 Notification panel

39 Entering text

Installing or uninstalling apps

Internet

Apps and features

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43 Finder

43 Phone

48 Contacts

52 Messages

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57 Email

58 Camera

65 Gallery

70 Multi window

73 Samsung Members

73 Samsung Notes

74 Calendar

75 Radio

77 Voice Recorder

78 My Files

78 Clock

80 Calculator

80 Sharing content

81 Google apps

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108 Device care

109 Optimising your device

109 Battery

110 Storage

110 Memory

110 Security

111 Apps

111 General management

112 Accessibility

113 Software update

113 User manual

114 About phone

Appendix

115 Troubleshooting

Table of Contents

Settings

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Introduction

83 Connections

84 Wi-Fi

86 Bluetooth

87 Data saver

88 Mobile data only apps

88 SIM card manager (dual SIM

models)

89 Mobile Hotspot and Tethering

90 More connection settings

91 Sounds and vibration

92 Dolby Atmos (surround sound)

92 Notifications

93 Display

94 Dark mode

94 Screensaver

95 Wallpapers

95 Themes

95 Lock screen

96 Smart Lock

97 Biometrics and security

97 Face recognition

100 Privacy

100 Location

101 Accounts and backup

102 Samsung Cloud

103 Google

104 Advanced features

105 Motions and gestures

105 Dual Messenger

106 Digital wellbeing and parental controls

107 Digital wellbeing

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Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

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Descriptions are based on the device’s default settings.

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customise the

operating system may cause the device or apps to work improperly.

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature.

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

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Depending on the region or service provider, a screen protector is attached for protection

during production and distribution. Damage to the attached screen protector is not

covered by the warranty.

You can see the touchscreen clearly even in strong outdoor sunlight by automatically

adjusting the contrast range based on the surrounding environment. Due to the nature

of the product, displaying fixed graphics for extended periods may result in afterimages

(screen burn-in) or ghosting.

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It is recommended not to use fixed graphics on part or all of the touchscreen for

extended periods and turn off the touchscreen when not using the device.

– You can set the touchscreen to turn off automatically when you are not using it.

Launch the Settings app, tap Display → Screen timeout, and then select the length

of time you want the device to wait before turning off the touchscreen.

– To set the touchscreen to automatically adjust its brightness based on the

surrounding environment, launch the Settings app, tap Display, and then tap the

Adaptive brightness switch to activate it.

Depending on the region or model, some devices are required to receive approval from

the Federal Communications Commission (FCC).

If your device is approved by the FCC, you can view the FCC ID of the device. To view the

FCC ID, launch the Settings app and tap About phone → Status. If your device does not

have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its

territories and may only be brought to the U.S. for the owner’s personal use.

Depending on the region, you can view the regulatory information on the device. To

view the information, launch the Settings app and tap About phone → Regulatory

information.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

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Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charger may stop charging.

Do the following when the device heats up:

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Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

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During the initial setup after purchase or when restoring data

When downloading large files

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When using apps that require more power or using apps for extended periods

– When playing high-quality games for extended periods

– When recording videos for extended periods

– When streaming videos while using the maximum brightness setting

– When connecting to a TV

While multitasking (or, when running many apps in the background)

– When using Multi window

– When updating or installing apps while recording videos

– When downloading large files during a video call

– When recording videos while using a navigation app

When using large amount of data for syncing with the cloud, email, or other accounts

When using a navigation app in a car while the device is placed in direct sunlight

When using the mobile hotspot and tethering feature

When using the device in areas with weak signals or no reception

When charging the battery with a damaged USB cable

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

When you are roaming

Do the following when the device heats up:

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Keep the device updated with the latest software.

Conflicts between running apps may cause the device to heat up. Restart the device.

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

Close apps that increase battery consumption or that run in the background when

not in use.

Delete unnecessary files or unused apps.

Decrease the screen brightness.

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

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Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

If the device overheats and reaches a certain temperature, a warning massage will appear

to prevent device failure, skin irritations and damages, and battery leakage. To lower the

device’s temperature, the screen brightness and the performance speed will be limited

and battery charging will stop. Running apps will be closed and all calling and other

features will be limited, except for emergency calls, until the device cools down.

If the second message appears due to a further increase of the device’s temperature, the

device will turn off. Do not use the device until the device’s temperature drops below the

specified level. If the second warning message appears during an emergency call, the call

will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

Do not store your device in very cold or very hot temperatures.

Do not expose your device to direct sunlight for extended periods.

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

Do not use a cable whose covering is peeled off or damaged, and do not use any charger

or battery that is damaged or malfunctioning.

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Device layout and functions

Package contents

Refer to the quick start guide for package contents.

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The items supplied with the device and any available accessories may vary

depending on the region or service provider.

The supplied items are designed only for this device and may not be compatible

with other devices.

Appearances and specifications are subject to change without prior notice.

You can purchase additional accessories from your local Samsung retailer. Make

sure they are compatible with the device before purchase.

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer

to the Samsung website.

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When using the speakers, such as when playing media files or using speakerphone,

do not place the device close to your ears.

Be careful not to expose the camera lens to a strong light source, such as direct

sunlight. If the camera lens is exposed to a strong light source, such as direct

sunlight, the camera image sensor may be damaged. A damaged image sensor is

irreparable and will cause dots or spots in pictures.

If you use the device with its glass or acrylic body broken, there may be a risk of

injury. Use the device only after it has been repaired at a Samsung Service Centre.

Connectivity problems and battery drain may occur in the following situations:

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If you attach metallic stickers on the antenna area of the device

If you attach a device cover made with metallic material to the device

If you cover the device’s antenna area with your hands or other objects while

using certain features, such as calls or the mobile data connection

Using a Samsung-approved screen protector is recommended. Unapproved screen

protectors may cause the sensors to malfunction.

Do not cover the proximity/light sensor area with screen accessories, such

as a screen protector, stickers, or a cover. Doing so may cause the sensor to

malfunction.

Do not allow water to contact the touchscreen. The touchscreen may malfunction

in humid conditions or when exposed to water.

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Hard keys

Key

Volume key

Power key

Soft buttons

Function

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Press to adjust the device volume.

Press and hold to turn the device on or off.

Press to turn on or lock the screen.

When you turn on the screen, the soft buttons will appear at the bottom of the screen. The

soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

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Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended

periods.

Use only Samsung-approved battery, charger, and cable specifically designed for your

device. Incompatible battery, charger, and cable can cause serious injuries or damage

to your device.

Connecting the charger improperly may cause serious damage to the device. Any

damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a

power switch, so you must unplug the charger from the electric socket when not in

use to avoid wasting power. The charger should remain close to the electric socket

and easily accessible while charging.

1 Connect the USB cable to the USB power adaptor.

2 Plug the USB cable into the device’s multipurpose jack.

3 Plug the USB power adaptor into an electric socket.

4 After fully charging, disconnect the charger from the device. Then, unplug the charger

from the electric socket.

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Reducing the battery consumption

Your device provides various options that help you conserve battery power.

Optimise the device using the device care feature.

When you are not using the device, turn off the screen by pressing the Power key.

Activate power saving mode.

Close unnecessary apps.

Deactivate the Bluetooth feature when not in use.

Deactivate auto-syncing of apps that need to be synced.

Decrease the backlight time.

Decrease the screen brightness.

Battery charging tips and precautions

When the battery power is low, the battery icon appears empty.

If the battery is completely discharged, the device cannot be turned on immediately

when the charger is connected. Allow a depleted battery to charge for a few minutes

before turning on the device.

If you use multiple apps at once, network apps, or apps that need a connection to

another device, the battery will drain quickly. To avoid losing power during a data

transfer, always use these apps after fully charging the battery.

Using a power source other than the charger, such as a computer, may result in a slower

charging speed due to a lower electric current.

The device can be used while it is charging, but it may take longer to fully charge the

battery.

If the device receives an unstable power supply while charging, the touchscreen may not

function. If this happens, unplug the charger from the device.

While charging, the device and the charger may heat up. This is normal and should not

affect the device’s lifespan or performance. If the battery gets hotter than usual, the

charger may stop charging. If this occurs during wireless charging, disconnect the device

from the charger to let it cool down, then charge the device again later.

If you charge the device while the multipurpose jack is wet, the device may be damaged.

Thoroughly dry the multipurpose jack before charging the device.

If the device is not charging properly, take the device and the charger to a Samsung

Service Centre.

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SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone

numbers or service providers for a single device. In some areas, data transfer speeds may be

slower if two SIM cards are inserted in the device than when one SIM card is inserted.

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Use only a nano-SIM card.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not

responsible for any damages or inconveniences caused by lost or stolen cards.

Some services that require a network connection may not be available depending on

the service provider.

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1 Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may

be damaged.

2 Pull out the tray gently from the tray slot.

3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing

downwards.

4 Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the tray back into the tray slot.

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If you insert the tray into your device while the tray is wet, your device may be

damaged. Always make sure the tray is dry.

Fully insert the tray into the tray slot to prevent liquid from entering your device.

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Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for

a single device.

Activating SIM or USIM cards

Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM

card and tap the switch to activate it.

Customising SIM or USIM cards

Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or

USIM card to access the following options:

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Icon: Change the icon of the SIM or USIM card.

Name: Change the display name of the SIM or USIM card.

Network mode: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to

specific cards.

Launch the Settings app, tap Connections → SIM card manager, and then set the feature

preferences for your cards in Preferred SIM card.

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Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards

may not be compatible with your device depending on the memory card manufacturer and

type. To view your device’s maximum memory card capacity, refer to the Samsung website.

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Some memory cards may not be fully compatible with the device. Using an

incompatible card may damage the device or the memory card, or corrupt the data

stored in it.

Use caution to insert the memory card right-side up.

The device supports the FAT and the exFAT file systems for memory cards. When

inserting a card formatted in a different file system, the device will ask to reformat

the card or will not recognise the card. To use the memory card, you must format it.

If your device cannot format or recognise the memory card, contact the memory

card manufacturer or a Samsung Service Centre.

Frequent writing and erasing of data shortens the lifespan of memory cards.

When inserting a memory card into the device, the memory card’s file directory

appears in the My Files → SD card folder.

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1 Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may

be damaged.

2 Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be

disabled.

3 Place a memory card on the tray with the gold-coloured contacts facing downwards.

4 Gently press the memory card into the tray to secure it.

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the

tray.

5 Insert the tray back into the tray slot.

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If you insert the tray into your device while the tray is wet, your device may be

damaged. Always make sure the tray is dry.

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the Settings app and tap Device care → Storage → Advanced → SD card →

Unmount.

Do not remove external storage, such as a memory card or USB storage, while the

device is transferring or accessing information, or right after transferring data. Doing

so can cause data to be corrupted or lost or cause damage to the external storage or

device. Samsung is not responsible for losses, including loss of data, resulting from

the misuse of external storage devices.

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Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the

memory card on the device.

Launch the Settings app and tap Device care → Storage → Advanced → SD card →

Format.

Before formatting the memory card, remember to make backup copies of all

important data stored in the memory card. The manufacturer’s warranty does not

cover loss of data resulting from user actions.

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where

the use of wireless devices is restricted, such as aeroplanes and hospitals.

Turning the device on

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the

on-screen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

Turning the device off

To restart the device, tap Restart.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

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Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps

and functions will be restricted. In emergency mode, you can make an emergency call, send

your current location information to others, sound an emergency alarm, and more.

To activate emergency mode, press and hold the Power key, and then tap Emergency mode.

To deactivate emergency mode, tap → Turn off Emergency mode. Alternatively, press and

hold the Power key, and then tap Emergency mode.

The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating

conditions.

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the

on-screen instructions to set up your device.

1 Turn on the device.

2 Select your preferred device language and select

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Select a language.

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3 Follow the on-screen instructions to complete the setup.

The Home screen will appear.

If you do not connect to a Wi-Fi network, you may not be able to set up some device

features during the initial setup.

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of

Samsung services provided by mobile devices, TVs, and the Samsung website.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the Settings app

and tap Accounts and backup → Accounts → Samsung account → → Help.

Creating a Samsung account

If you do not have a Samsung account, you should create one. You can create a Samsung

account using your email address.

1 Launch the Settings app and tap Accounts and backup → Accounts → Add account →

Samsung account.

Alternatively, launch the Settings app and tap

.

2 Tap Create account.

3 Follow the on-screen instructions to complete creating your account.

Signing in to your Samsung account

If you already have a Samsung account, sign in to your Samsung account.

1 Launch the Settings app and tap Accounts and backup → Accounts → Add account →

Samsung account.

Alternatively, launch the Settings app and tap

.

2 Enter your Samsung account ID and password and tap Sign in.

3 Follow the on-screen instructions to complete signing in to your Samsung account.

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Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap Find ID or Reset password on the

Samsung account sign-in screen. You can find your ID or reset your password after you enter

the required information.

Removing your Samsung account

When you remove your Samsung account from the device, your data, such as contacts or

events, will also be removed.

1 Launch the Settings app and tap Accounts and backup → Accounts.

2 Tap Samsung account → Personal info → → Remove account.

3 Tap Remove, enter your Samsung account password, and then tap OK.

Transferring data from your previous device

(Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device.

Launch the Settings app and tap Accounts and backup → Smart Switch.

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This feature may not be supported on some devices or computers.

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung

takes copyright seriously. Only transfer content that you own or have the right to

transfer.

Transferring data wirelessly

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

1 On the previous device, launch Smart Switch.

If you do not have the app, download it from Galaxy Store or Play Store.

2 On your device, launch the Settings app and tap Accounts and backup → Smart

Switch.

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3 Place the devices near each other.

4 On the previous device, tap Send data → Wireless.

5 On the previous device, select an item to transfer and tap Send.

6 On your device, tap Receive.

7 Follow the on-screen instructions to transfer data from your previous device.

After the data is done transferring, you can view a list of the transferred data on your

device.

Backing up and restoring data using external storage

Transfer data using external storage, such as a microSD card.

1 Back up data from your previous device to external storage.

2 Insert or connect the external storage device to your device.

3 On your device, launch the Settings app and tap Accounts and backup → Smart Switch

→ → Restore.

4 Follow the on-screen instructions to transfer data from external storage.

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch

computer version app from www.samsung.com/smartswitch. Back up data from your

previous device to a computer and import the data to your device.

1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

2 On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a

program provided by the device’s manufacturer. Then, skip to the fifth step.

3 Connect your previous device to the computer using the device’s USB cable.

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4 On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

5 Connect your device to the computer using the USB cable.

6 On the computer, follow the on-screen instructions to transfer data to your device.

Understanding the screen

Controlling the touchscreen

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Do not allow the touchscreen to come into contact with other electrical devices.

Electrostatic discharges can cause the touchscreen to malfunction.

To avoid damaging the touchscreen, do not tap it with anything sharp or apply

excessive pressure to it with your fingertips.

It is recommended not to use fixed graphics on part or all of the touchscreen for

extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

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Tapping and holding

Tap and hold the screen for approximately

2 seconds.

Dragging

Tap and hold an item and drag it to the

target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or

to the right.

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Spreading and pinching

Spread two fingers apart or pinch on the

screen.

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons will appear on the navigation bar at the

bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back

button by default. The functions of the buttons can change according to the app currently

being used or usage environment.

Button

Function

Recents

Tap to open the list of recent apps.

Home

Back

Tap to return to the Home screen.

Tap and hold to launch the Google Assistant app.

Tap to return to the previous screen.

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Hiding the navigation bar

View files or use apps on a wider screen by hiding the navigation bar.

Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures

under Navigation type. The navigation bar will be hidden and the gesture hints will appear.

Tap More options and select an option you want.

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Swipe from bottom: The gesture hints will appear where the soft buttons are located. To

use the soft buttons, drag the gesture hint of the desired button upwards.

Swipe from sides and bottom:

– Swipe up from the bottom of the screen to move to the Home screen.

– Swipe up and hold to view the list of recent apps.

– Swipe inward from either side of the screen to return to the previous screen.

– Swipe inward from one of the bottom corners to launch the Google Assistant app.

Swipe from bottom

Swipe from sides and bottom

If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints

switch to deactivate it.

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Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays

widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

A widget

Favourite apps

Screen indicator

Navigation bar (soft buttons)

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Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.

Alternatively, tap the Home button or the Back button.

Home screen

Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping

the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and

then tap the Apps button switch to activate it. The Apps button will be added at the bottom

of the Home screen.

Apps button

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Displaying the screen in landscape mode

On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap

the Rotate to landscape mode switch to activate it.

Rotate the device until it is horizontal to view the screen in landscape mode.

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,

drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,

and then tap Add to Home. A shortcut to the app will be added on the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home

screen.

31

Basics

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over another

app.

A new folder containing the selected apps will be created. Tap Folder name and enter a

folder name.

on the folder. Tick the apps to add and tap Done. You can also add an app by

•

Adding more apps

Tap

dragging it to the folder.

Moving apps from a folder

Tap and hold an app to drag it to a new location.

Deleting a folder

Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The

folder’s apps will be relocated to the Apps screen.

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access

the editing options. You can set the wallpaper, add widgets, and more. You can also add,

delete, or rearrange Home screen panels.

Adding panels: Swipe to the left, and then tap

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

Deleting panels: Tap

on the panel.

.

•

•

•

•

•

32

Basics

•

•

•

•

Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,

and wallpapers, will change depending on the selected theme.

Widgets: Widgets are small apps that launch specific app functions to provide

information and convenient access on your Home screen. Tap and hold a widget, and

then drag it to the Home screen. The widget will be added on the Home screen.

Home screen settings: Configure settings for the Home screen, such as the screen grid or

layout.

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the

Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen

settings → Home screen layout → Home screen only → Apply.

You can now access all your apps by swiping to the left on the Home screen.

33

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table

below are most common.

•

•

•

The status bar may not appear at the top of the screen in some apps. To display the

status bar, drag down from the top of the screen.

Some indicator icons appear only when you open the notification panel.

The indicator icons may appear differently depending on the service provider or

model.

Roaming (outside of normal service area)

Icon

Meaning

No signal

Signal strength

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

/

LTE network connected

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

34

Basics

Icon

Meaning

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and

automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Power key to turn on the screen. Alternatively, double-tap the

screen.

Locked screen

35

Basics

Changing the screen lock method

To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock

type, and then select a method.

When you set a pattern, PIN, password, or your biometric data for the screen lock method,

you can protect your personal information by preventing others from accessing your device.

After setting the screen lock method, the device will require an unlock code whenever

unlocking it.

•

•

•

•

•

•

Swipe: Swipe in any direction on the screen to unlock it.

Pattern: Draw a pattern with four or more dots to unlock the screen.

PIN: Enter a PIN with at least four numbers to unlock the screen.

Password: Enter a password with at least four characters, numbers, or symbols to unlock

the screen.

None: Do not set a screen lock method.

Face: Register your face to unlock the screen. Refer to Face recognition for more

information.

You can set your device to perform a factory data reset if you enter the unlock code

incorrectly several times in a row and reach the attempt limit. Launch the Settings

app, tap Lock screen → Secure lock settings, unlock the screen using the preset

screen lock method, and then tap the Auto factory reset switch to activate it.

Screen capture

Capture a screenshot while using the device.

Press and hold the Volume Down key and the Power key simultaneously. Captured

screenshots will be saved in Gallery.

It is not possible to capture a screenshot while using some apps and features.

36

Basics

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear

on the status bar. To see more information about the icons, open the notification panel and

view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,

swipe upwards on the screen.

You can use the following functions on the notification panel.

Quick setting buttons

View the notification details and

perform various actions.

Search for content or apps

stored on your device.

Launch Settings.

Access the notification settings.

Clear all notifications.

37

Basics

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification

panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings,

tap and hold a button.

To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to

another location.

38

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and

more.

Text entry is not supported in some languages. To enter text, you must change the

input language to one of the supported languages.

Additional keyboard functions

View more keyboard functions.

Enter uppercase. For all caps, tap

it twice.

Delete a preceding character.

Enter symbols.

Break to the next line.

Enter a space.

Changing the input language

Tap

→ Languages and types → Manage input languages and select the languages to

use. When you select two or more languages, you can switch between the input languages

by swiping to the left or right on the space key.

Changing the keyboard

To change the keyboard type, tap

select the keyboard type you want.

→ Languages and types, select a language, and then

On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the

corresponding key repeatedly until the desired character appears.

39

Some features may not be available depending on the region or service provider.

: Predict words based on your input and show word suggestions. To return to the

Basics

Additional keyboard functions

•

•

•

•

•

•

•

keyboard functions list, tap

.

: Enter emoticons.

: Enter stickers.

: Change the keyboard mode or size.

: Enter text by voice.

: Change the keyboard settings.

→

: Open the text editing panel.

Copying and pasting

to select the desired text, or tap Select all to select all text.

or

1 Tap and hold over text.

2 Drag

3 Tap Copy or Cut.

4 Tap and hold where the text is to be inserted and tap Paste.

40

Apps and features

Installing or uninstalling apps

Galaxy Store

Purchase and download apps. You can download apps that are specialised for Samsung

Galaxy devices.

Launch the Galaxy Store app.

This app may not be available depending on the region or service provider.

Installing apps

Browse apps by category or tap

to search for a keyword.

Select an app to view information about it. To download free apps, tap Install. To purchase

and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap → Settings → Auto update apps, and

then select an option.

Play Store

Purchase and download apps.

Launch the Play Store app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap Install. To purchase

and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap → Settings → Auto-update apps, and

then select an option.

41

Apps and features

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

•

•

Uninstall: Uninstall downloaded apps.

Disable: Disable selected default apps that cannot be uninstalled from the device.

Some apps may not support this feature.

Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable.

Enabling apps

Setting app permissions

For some apps to operate properly, they may need permission to access or use information

on your device.

To view your app permission settings, launch the Settings app and tap Apps. Select an app

and tap Permissions. You can view the app’s permissions list and change its permissions.

To view or change app permission settings by permission category, launch the Settings app

and tap Apps → → Permission manager. Select an item and select an app.

If you do not grant permissions to apps, the basic features of the apps may not

function properly.

42

Apps and features

Finder

Search for content on the device quickly.

1 On the Apps screen, tap Search. Alternatively, open the notification panel and tap

.

2 Enter a keyword.

Apps and content on your device will be searched.

If you tap

on the keyboard, you can search for more content.

Phone

Introduction

Make or answer voice and video calls.

Making calls

1 Launch the Phone app and tap Keypad.

2 Enter a phone number.

43

Apps and features

3 Tap

to make a voice call, or tap

to make a video call.

Access additional options.

Add the number to the contacts

list.

Preview the phone number.

Delete a preceding character.

Making calls from call logs or contacts list

Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or

a phone number to make a call.

If this feature is deactivated, launch the Settings app, tap Advanced features → Motions

and gestures, and then tap the Swipe to call or send messages switch to activate it.

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed

dial numbers, select a speed dial number, and then add a phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10

and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and

hold 3.

44

Apps and features

Making calls from the locked screen

On the locked screen, drag

outside the circle.

Making an international call

1 Launch the Phone app and tap Keypad.

2 Tap and hold 0 until the + sign appears.

3 Enter the country code, area code, and phone number, and then tap

.

Receiving calls

Answering a call

Rejecting a call

When a call comes in, drag

outside the large circle.

When a call comes in, drag

outside the large circle.

To send a message when rejecting an incoming call, drag the Send message bar upwards

and select a message to send.

To create various rejection messages, launch the Phone app, tap → Settings → Quick

decline messages, enter a message, and then tap

.

Missed calls

If a call is missed, the

icon appears on the status bar. Open the notification panel to view

the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed

calls.

45

Apps and features

Blocking phone numbers

Block calls from specific numbers added to your block list.

1 Launch the Phone app and tap → Settings → Block numbers.

2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done.

To manually enter a number, tap Add phone number, enter a phone number, and then

tap

.

When blocked numbers try to contact you, you will not receive notifications. The calls will be

logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers switch to activate the feature.

Options during calls

During a voice call

The following actions are available:

: Access additional options.

•

•

•

•

•

•

•

•

Add call: Dial a second call. The first call will be put on hold. When you end the second

call, the first call will be resumed.

Hold call: Hold a call. Tap Resume call to retrieve the held call.

Bluetooth: Switch to a Bluetooth headset if it is connected to the device.

Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep

the device away from your ears.

Mute: Turn off the microphone so that the other party cannot hear you.

Keypad / Hide: Open or close the keypad.

: End the current call.

46

Apps and features

During a video call

Tap the screen to use the following options:

•

•

•

•

•

•

: Access additional options.

Camera: Turn off the camera so that the other party cannot see you.

Switch: Switch between the front and rear cameras.

: End the current call.

Mute: Turn off the microphone so that the other party cannot hear you.

Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep

the device away from your ears.

Adding a phone number to Contacts

Adding a phone number to Contacts from the keypad

1 Launch the Phone app and tap Keypad.

2 Enter the number.

3 Tap Add to Contacts.

4 Tap Create new contact to create a new contact, or tap Update existing contact to add

the number to an existing contact.

Adding a phone number to Contacts from the calls list

1 Launch the Phone app and tap Recents.

2 Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts.

3 Tap Create new contact to create a new contact, or tap Update existing contact to add

the number to an existing contact.

47

Apps and features

Adding a tag to a phone number

You can add tags to numbers without saving them to Contacts. This allows you to view the

caller’s information when they call without having them listed in Contacts.

1 Launch the Phone app and tap Recents.

2 Tap a phone number →

3 Tap Add note, enter a tag, and then tap Add.

.

When a call comes from that number, the tag will show under the number.

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

1 Launch the Contacts app and tap

2 Select a storage location and tap Select.

.

48

Apps and features

3 Enter contact information.

Add an image.

Open more information fields.

4 Tap Save.

Importing contacts

Enter contact information.

Depending on the selected storage location, the types of information you can save

may vary.

Add contacts by importing them from other storages to your device.

1 Launch the Contacts app and tap

→ Import.

→ Manage contacts → Import or export contacts

2 Select a storage location to import contacts from.

3 Tick VCF files or contacts to import and tap Done.

4 Select a storage location to save contacts to and tap Import.

49

Apps and features

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your

Samsung account.

1 Launch the Settings app, tap Accounts and backup → Accounts and select the account

to sync with.

2 Tap Sync account and tap the Contacts switch to activate it.

For the Samsung account, tap → Sync settings and tap the Contacts switch to activate

it.

Searching for contacts

Launch the Contacts app.

Use one of the following search methods:

Scroll up or down the contacts list.

Drag a finger along the index at the right side of the contacts list to scroll through it

quickly.

Tap

at the top of the contacts list and enter search criteria.

Tap the contact. Then take one of the following actions:

•

•

•

•

•

•

•

: Add to favourite contacts.

/

: Make a voice or video call.

: Compose a message.

: Compose an email.

Sharing contacts

You can share contacts with others by using various sharing options.

1 Launch the Contacts app and tap → Share.

2 Select contacts and tap Share.

3 Select a sharing method.

50

Apps and features

Saving and sharing profile

Save and share your profile information, such as your photo and status message, with others

using the profile sharing feature.

•

•

•

To use this feature, you must sign in to your Samsung account.

The profile sharing feature may not be available depending on the region or

service provider.

The profile sharing feature is only available for contacts who have activated the

profile sharing feature on their device.

1 Launch the Contacts app and select your profile.

2 Tap Tap here to share your profile and tap the switch to activate it.

•

•

To use the profile sharing feature, your phone number must be verified. You can view

your contacts’ updated profile information in Contacts.

To change the scope of contacts to share your profile with, tap Select what’s shared,

select an item to share, and then select an option.

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

1 Launch the Contacts app and tap

2 Enter a group name.

→ Groups → Create group.

To set a group ringtone, tap Group ringtone and select a ringtone.

3 Tap Add member, select contacts to add to the group, and then tap Done.

4 Tap Save.

Sending a group message

You can send a group message to a group’s members at the same time.

Launch the Contacts app, tap

→ Groups, select a group, and then tap → Send message.

51

Apps and features

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your

contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline

your contacts list.

→ Manage contacts → Merge contacts.

To delete contacts one by one, open the contacts list and tap a contact. Then tap → Delete.

1 Launch the Contacts app and tap

2 Tick contacts and tap Merge.

Deleting contacts

1 Launch the Contacts app and tap → Delete.

2 Select contacts and tap Delete.

Messages

Introduction

Send and view messages by conversation.

Sending messages

1 Launch the Messages app and tap

.

52

You may incur additional charges for sending messages when you are roaming.

Apps and features

2 Add recipients and enter a message.

To record and send a voice message, tap and hold

your finger. The recording icon appears only while the message input field is empty.

, say your message, and then release

Recipient

Enter recipients.

Attach files.

Enter a message.

3 Tap

to send the message.

Send the message.

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

1 Launch the Messages app and tap Conversations.

2 On the messages list, select a contact or a phone number.

To reply to the message, tap the message input field, enter a message, and then tap

To adjust the font size, spread two fingers apart or pinch on the screen.

•

•

.

53

Apps and features

Blocking unwanted messages

Block messages from specific numbers added to your block list.

1 Launch the Messages app and tap → Settings → Block numbers and messages →

Block numbers.

2 Tap Conversations and select a contact or a phone number. Or, tap Contacts, select

contacts, and then tap Done.

To manually enter a number, enter a phone number under Enter phone number and tap

.

Setting the message notification

You can change notification sound, display options, and more.

1 Launch the Messages app, tap → Settings → Notifications, and then tap the switch to

activate it.

2 Change the notification settings.

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications. If

this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings

→ Notification reminders, and then tap the switch to activate it.

Deleting messages

1 Launch the Messages app and tap Conversations.

2 On the messages list, select a contact or a phone number.

3 Tap and hold a message, then tap Delete.

To delete multiple messages, tick messages you want to delete.

4 Tap Delete.

54

Apps and features

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to

access them conveniently.

Browsing webpages

1 Launch the Internet app.

2 Tap the address field.

3 Enter the web address or a keyword, and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.

To switch between tabs quickly, swipe to the left or right on the address field.

Bookmark the current webpage.

Refresh the current webpage.

Move between pages.

Open the homepage.

View your bookmarks.

Access additional options.

Open the browser's tab

manager.

55

Apps and features

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can

lock secret mode using a password.

Activating secret mode

In the toolbar at the bottom of the screen, tap

this feature for the first time, set whether to use a password for secret mode.

→ Turn on Secret mode. If you are using

In secret mode, the device will change the colour of the toolbars.

In secret mode, you cannot use some features, such as screen capture.

Changing security settings

You can change your password or the lock method.

Tap

→ Settings → Privacy and security → Secret mode settings → Change password.

Deactivating secret mode

In the toolbar at the bottom of the screen, tap

→ Turn off Secret mode.

56

Apps and features

Email

Setting up email accounts

Set up an email account when opening Email for the first time.

1 Launch the Email app.

2 On the list, select an email service or tap Other.

3 Follow the on-screen instructions to complete the setup.

To set up another email account, tap

→

→ Add account.

→ → Set default account.

Sending emails

to compose an email.

1 Tap

2 Add recipients and enter a subject line and text.

3 Tap

to send the email.

Reading emails

If you have more than one email account, you can set one as the default account. Tap

→

When Email is open, the device will automatically retrieve new emails. To manually retrieve

emails, swipe downwards on the top of the emails list.

Tap an email on the screen to read it.

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,

→ your account name, and then tap the Sync emails switch to activate

tap

it.

→

57

Apps and features

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

Do not take photos or record videos of other people without their permission.

Do not take photos or record videos where legally prohibited.

Do not take photos or record videos in places where you may violate other people’s

privacy.

•

•

•

•

•

•

Launching Camera

Use the following methods to launch Camera:

Launch the Camera app.

Press the Power key twice quickly.

On the locked screen, drag

outside the circle.

•

•

•

Some methods may not be available depending on the region or service provider.

Some camera features are not available when you launch the Camera app from the

locked screen or when the screen is turned off while the screen lock method is set.

If photos you take appear blurry, clean the camera lens and try again.

Taking photos

1 Tap the image on the preview screen where the camera should focus.

•

•

Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming

features are available only when using the rear camera.

To adjust the brightness of photos, tap the screen. When the adjustment bar appears,

.

drag the adjustment bar towards

or

58

Apps and features

2 Tap

to take a photo.

Sticker

Camera settings

Shooting modes

Preview thumbnail

Options for current shooting

mode

Current mode

Switch between the front and

rear cameras.

Take a photo.

•

•

•

•

The preview screen may vary depending on the shooting mode and which camera

is being used.

The camera automatically shuts off when unused.

Make sure that the lens is not damaged or contaminated. Otherwise, the device

may not work properly in some modes that require high resolutions.

Your device’s camera features a wide-angle lens. Minor distortion may occur in

wide-angle photos or videos and does not indicate device performance problems.

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from

automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and

exposure setting will be locked. The setting remains locked even after you take a photo.

This feature is available only in Photo or Pro modes.

59

Apps and features

Using shooting modes

To change the shooting mode, drag the shooting modes list to the left or right, or swipe to

the left or right on the preview screen.

Select a shooting mode you want.

Shooting modes list

Photo mode

The camera adjusts the shooting options automatically depending on the surroundings to

capture photos easily.

On the shooting modes list, tap Photo and tap

to take a photo.

Taking selfies

You can take self-portraits with the front camera.

1 On the shooting modes list, tap Photo.

2 On the preview screen, swipe upwards or downwards, or tap

camera for self-portraits.

to switch to the front

3 Face the front camera lens.

4 Tap

to take a photo.

60

Apps and features

Applying filter and beauty effects

You can select a filter effect and modify facial features, such as your skin tone or face shape,

before taking a photo.

1 On the preview screen, tap

2 Select a filter effect or beauty effects and take a photo.

.

Video mode

The camera adjusts the shooting options automatically depending on the surroundings to

record videos easily.

1 On the shooting modes list, tap Video.

2 Tap

•

to record a video.

3 Tap

to stop recording the video.

•

To capture an image from the video while recording, tap

To change the focus while recording a video, tap where you want to focus. To use auto

focus mode, tap AF-L to cancel the manually set focus.

.

Live focus mode

The camera allows you to take photos where the background is blurred and the subject

stands out clearly.

•

•

Use this feature in a place that has sufficient light.

The background blur may not be applied properly in the following conditions:

– The device or the subject is moving.

– The subject is thin or transparent.

– The subject has a similar colour to the background.

– The subject or background is plain.

61

Apps and features

1 On the shooting modes list, tap Live focus.

2 Drag the background blur adjustment bar to the left or right to adjust the blur level.

3 When Effect ready. appears on the preview screen, tap

to take a photo.

Background blur adjustment bar

Pro mode

Capture photos while manually adjusting various shooting options, such as exposure value

and ISO value.

On the shooting modes list, tap Pro. Select options and customise the settings, and then tap

to take a photo.

Available options

•

•

•

: Select an ISO value. This controls camera light sensitivity. Low values are for

stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.

However, higher ISO settings can result in noise in photos.

: Select an appropriate white balance, so images have a true-to-life colour range. You

can set the colour temperature.

: Change the exposure value. This determines how much light the camera’s sensor

receives. For low-light situations, use a higher exposure.

62

Apps and features

Panorama mode

Using panorama mode, take a series of photos and then stitch them together to create a wide

scene.

To get the best shots using panorama mode, follow these tips:

•

•

•

Move the camera slowly in one direction.

Keep the image within the frame on the camera’s viewfinder. If the preview

image is out of the guide frame or you do not move the device, the device will

automatically stop taking photos.

Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain

wall.

1 On the shooting modes list, tap Panorama.

2 Tap

3 Tap

to stop taking photos.

and move the device slowly in one direction.

Customising camera settings

Options for current shooting mode

On the preview screen, use the following options.

The available options may vary depending on the shooting mode.

: Select the length of the delay before the camera automatically takes a photo.

: Activate or deactivate the flash.

: Select an aspect ratio for photos.

: Apply a filter effect or beauty effects.

: Select an aspect ratio for videos.

•

•

•

•

•

•

: Select a metering method. This determines how light values are calculated.

Centre-weighted uses the light in the centre portion of the shot to calculate the

exposure of the shot.

calculate the exposure of the shot.

Matrix averages the entire scene.

Spot uses the light in a concentrated centre area of the shot to

63

Apps and features

Camera settings

On the preview screen, tap

shooting mode.

Pictures

. Some options may not be available depending on the

•

•

•

•

•

•

•

•

•

•

Hold Shutter button to: Select an action to perform when you tap and hold the camera

button.

HDR (rich tone): Take photos with rich colours and reproduce details even in bright and

dark areas.

Videos

Useful features

Rear video size: Select a resolution for videos you want to take with the rear camera.

Using a higher resolution will result in higher quality videos, but they will take up more

memory.

Front video size: Select a resolution for videos you want to take with the front camera.

Using a higher resolution will result in higher quality videos, but they will take up more

memory.

Grid lines: Display viewfinder guides to help composition when selecting subjects.

Pictures as previewed: Set the device to save photos as they appear on the preview

screen when taken with the front camera without flipping them.

Location tags: Attach a GPS location tag to the photo.

•

•

GPS signal strength may decrease in locations where the signal is obstructed,

such as between buildings or in low-lying areas, or in poor weather conditions.

Your location may appear on your photos when you upload them to the

Internet. To avoid this, deactivate the location tag setting.

Shooting methods: Select additional shooting methods for taking a photo or recording

a video.

Storage location: Select the memory location for storage. This feature will appear when

you insert a memory card.

Quick launch: Set the device to launch the camera by pressing the Power key twice

quickly.

64

•

•

•

•

Shutter sound: Enable or disable the shutter sound.

Reset settings: Reset the camera settings.

Contact us: Ask questions or view frequently asked questions.

About Camera: View the Camera app version and legal information.

Apps and features

Gallery

Introduction

View images and videos stored in your device. You can also manage images and videos by

album or create stories.

Viewing images

1 Launch the Gallery app and tap Pictures.

2 Select an image.

Access additional options.

Modify the image.

Share the image with others.

Add the image to favourites.

Delete the image.

You can create an animated GIF or collage from multiple images. On the list, tap →

Create GIF or Create collage, and then select images.

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Apps and features

Searching for images

Launch the Gallery app and tap

locations.

to view images sorted by category, such as types or

To search for images by entering keywords, tap the search field.

Viewing videos

1 Launch the Gallery app and tap Pictures.

2 Select a video to play.

3 Tap Play video to play the video.

Capture the

current screen.

Switch to the

pop-up video

player.

Lock the

playback screen.

Rewind or

fast-forward by

dragging the

bar.

Skip to the

previous video.

Tap and hold to

rewind.

Access

additional

options.

Create an

animated GIF.

Change the

screen ratio.

Rotate the

screen.

Skip to the next

video. Tap and

hold to

fast-forward.

Pause and

resume

playback.

Drag your finger up or down on the left side of the playback screen to adjust the brightness,

or drag your finger up or down on the right side of the playback screen to adjust the volume.

To rewind or fast-forward, swipe to the left or right on the playback screen.

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Apps and features

Viewing the details of images and videos

While viewing an image or on the video preview screen, drag upwards on the screen. File

details will appear.

You can also view related content by tapping information on the screen.

File details

Location

information

Viewing photos or videos by category

You can view photos and videos by category.

Launch the Gallery app, tap Pictures or Albums, and then select a category.

•

•

•

•

Videos: View the videos saved in your device.

Favourites: View your favourite photos and videos.

Recent: View recent photos and videos.

Suggested: View recommended content.

67

Viewing albums

You can view your images and videos sorted by folders or albums.

Launch the Gallery app, tap Albums, and then select an album.

Apps and features

Hiding albums

You can hide albums.

You cannot hide albums created by default, such as the Camera and Screenshots

albums.

1 Launch the Gallery app and tap Albums.

2 Tap → Hide or unhide albums.

3 Tap an album switch to hide.

Viewing stories

When you capture or save images and videos, the device will read their date and location

tags, sort the images and videos, and then create stories. To create stories automatically, you

must capture or save multiple images and videos.

Launch the Gallery app, tap Stories, and then select a story.

Creating stories

Create stories with various themes.

1 Launch the Gallery app and tap Stories.

2 Tap → Create story.

3 Enter a title for the story and tap Create.

4 Tick images or videos to include in the story and tap Done.

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Apps and features

To add images or videos to a story, select a story and tap → Add.

To remove images or videos from a story, select a story, tap → Edit, tick images or videos to

remove, and then tap Remove from story.

Deleting stories

1 Launch the Gallery app and tap Stories.

2 Tap and hold a story to delete, and tap Delete.

Deleting images or videos

1 Launch the Gallery app.

2 Select an image or a video to delete.

3 Tap

or Delete.

Using the recycle bin feature

To delete multiple files, tap and hold a file to delete on the list and tick more files to

delete.

You can keep the deleted images and videos in the recycle bin. The files will be deleted after a

certain period.

Launch the Gallery app, tap → Settings, and then tap the Recycle bin switch to activate it.

To view files in the recycle bin, launch the Gallery app and tap → Recycle bin.

69

Apps and features

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run

multiple apps at the same time in the pop-up view.

Some apps may not support this feature.

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Apps and features

Split screen view

1 Tap the Recents button to open the list of recently used apps.

2 Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.

The selected app will launch in the upper window.

3 On the lower window, swipe left or right to select another app to launch.

To launch apps not on the list of recently used apps, tap the Home button or Back button

and select an app.

Adjusting the window size

Drag the bar between the app windows up or down to adjust the size of the windows.

When you drag the bar between the app windows to the top or bottom edge of the screen,

the window will be maximised.

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Apps and features

Pop-up view

1 Tap the Recents button to open the list of recently used apps.

2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.

The app screen will appear in the pop-up view.

Minimise the

window.

Maximise the

window.

Close the app.

Adjust the

transparency

level.

Moving pop-up windows

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

72

Apps and features

Samsung Members

Samsung Members offers support services to customers, such as device problem diagnosis,

and lets users submit questions and error reports. You can also share information with others

in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members

can help you solve any problems you might encounter while using your device.

To submit your feedback or post your comments, you must sign in to your Samsung

account. Refer to Samsung account for more information.

Samsung Notes

Create notes by entering text from the keyboard or by handwriting or drawing on the screen.

You can also insert images or voice recordings into your notes.

Creating notes

1 Launch the Samsung Notes app and tap

2 Select an input method from the toolbar at the top of the screen and compose a note.

.

Enter text using the keyboard.

Write or draw with pens.

Paint with brushes.

Insert files.

3 When you are finished composing the note, tap Save.

Deleting notes

1 Launch the Samsung Notes app.

2 Tap and hold a note to delete.

3 Tap Delete.

To delete multiple notes, tick more notes to delete.

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Calendar

Manage your schedule by entering upcoming events or reminders in your planner.

1 Launch the Calendar app and tap

or double-tap a date.

If the date already has saved events or tasks in it, tap the date and tap

.

Enter a title.

Change the event's colour.

Apps and features

Creating events

2 Enter event details.

Set the duration.

Enter the location.

Set an alarm.

Add a note.

3 Tap Save to save the event.

Select a calendar to save the

event to.

Add more details.

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Apps and features

Creating reminders

You can create tasks as reminders and receive notifications at the preset time or location for

each reminder. Launch the Calendar app and tap

→ Reminder.

Syncing events with your accounts

1 Launch the Settings app, tap Accounts and backup → Accounts, and then select the

account to sync with.

2 Tap Sync account and tap the Calendar switch to activate it.

For the Samsung account, tap → Sync settings and tap the Calendar switch to activate

it.

To add accounts to sync with, launch the Calendar app and tap

account. Then, select an account to sync with and sign in. When an account is added, a blue

circle is displayed next to the account name.

→ Add new

→

Radio

Listening to the FM radio

Launch the Radio app.

Before you use this app, you must connect an earphone, which serves as the radio antenna.

The FM radio scans and saves available stations automatically when running for the

first time.

75

Apps and features

Select the radio station you want from the stations list.

Enter radio station frequency

manually.

Scan and save available stations

automatically.

Record audio from the FM radio.

Access additional options.

Turn the FM radio on or off.

Add the current radio station to

the favourites list.

Fine-tune the frequency.

Search for an available radio

station.

View the list of favourite stations.

View the list of available stations.

You can listen to the radio through the speaker instead of the connected earphone.

Playing through the speaker

Tap → Play through speaker.

Scanning radio stations

Launch the Radio app.

Tap Scan. The FM radio scans and saves available stations automatically.

Select the radio station you want from the stations list.

76

Apps and features

Voice Recorder

Use this app to record or play voice memos.

1 Launch the Voice Recorder app.

2 Tap

•

to start recording. Speak into the microphone.

to pause recording.

Tap

While making a voice recording, tap BOOKMARK to insert a bookmark.

•

Start recording.

to finish recording.

3 Tap

4 Enter a file name and tap Save.

77

Apps and features

My Files

Access and manage various files stored in the device.

Launch the My Files app.

View files that are stored in each storage.

To check for unnecessary data and free up the device’s storage, tap Analyse storage.

To search for files or folders, tap

.

Clock

Introduction

Set alarms, check the current time in many cities around the world, time an event, or set a

specific duration.

Alarm

Launch the Clock app and tap Alarm.

Setting alarms

in the alarms list, set an alarm time, select the days on which the alarm will repeat, set

Tap

other various alarm options, and then tap Save.

To open the keypad to enter an alarm time, tap the time input field.

To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze

to repeat the alarm after a specified length of time.

Stopping alarms

Deleting alarms

Tap and hold an alarm, tick alarms to delete, and then tap Delete.

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Apps and features

World Clock

Launch the Clock app and tap World Clock.

Tap

, enter a city name or select a city from the map, and then tap Add.

To use the time zone converter, tap → Time zone converter.

Tap and hold a clock, tick clocks to delete, and then tap Delete.

Creating clocks

Deleting clocks

Stopwatch

1 Launch the Clock app and tap Stopwatch.

2 Tap Start to time an event.

To record lap times while timing an event, tap Lap.

3 Tap Stop to stop timing.

•

•

To restart the timing, tap Resume.

To clear lap times, tap Reset.

Timer

1 Launch the Clock app and tap Timer.

To add a frequently used timer, tap

2 Set the duration and tap Start.

3 Tap Dismiss when the timer goes off.

, set the duration and name, and then tap Add.

To open the keypad to enter the duration, tap the duration input field.

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Apps and features

Calculator

Perform simple or complex calculations.

Launch the Calculator app.

•

•

•

calculation history panel, tap

.

temperature, into other units.

: Display the scientific calculator.

: View the calculation history. To clear the history, tap Clear history. To close the

: Use the unit conversion tool. You can convert various values, such as area, length, or

Sharing content

Share content by using various sharing options. The following actions are an example of

sharing images.

You may incur additional charges when sharing files via the mobile network.

1 Launch the Gallery app and select an image.

2 Tap

and select a sharing method, such as message and email.

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Apps and features

When you have a communication or sharing history, the people you contacted

will appear on the sharing options panel. To directly share content with them via

the corresponding app, select a person’s icon. If the feature is not activated, launch

the Settings app, tap Advanced features, and then tap the Direct share switch to

activate it.

Google apps

Google provides entertainment, social network, and business apps. You may require a Google

account to access some apps.

To view more app information, access each app’s help menu.

Some apps may not be available or may be labelled differently depending on the

region or service provider.

Search for information and browse webpages.

Send or receive emails via the Google Mail service.

Chrome

Gmail

Maps

YT Music

Find your location on the map, search the world map, and view location information for

various places around you.

Enjoy various music and videos provided by YouTube Music. You can also view the music

collections stored on your device and play them.

Play Movies & TV

Purchase or rent videos, such as movies and TV programmes, from Play Store.

81

Apps and features

Drive

YouTube

Photos

Google

Duo

Make a simple video call.

Store your content on the cloud, access it from anywhere, and share it with others.

Watch or create videos and share them with others.

Search for, manage, and edit all your photos and videos from various sources in one place.

Search quickly for items on the Internet or your device.

82

Settings

Introduction

Customise device settings. You can make your device more personalised by configuring

various setting options.

Launch the Settings app.

To search for settings by entering keywords, tap

.

Connections

Options

Change settings for various connections, such as the Wi-Fi feature and Bluetooth.

On the Settings screen, tap Connections.

•

•

•

•

•

Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or

other network devices. Refer to Wi-Fi for more information.

Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled

devices. Refer to Bluetooth for more information.

Flight mode: Set the device to disable all wireless functions on your device. You can use

only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft

personnel. In cases where it is allowed to use the device, always use it in flight

mode.

Mobile networks: Configure your mobile network settings.

Data usage: Keep track of your data usage amount and customise the settings for the

limitation. Set the device to automatically disable the mobile data connection when the

amount of mobile data you have used reaches your specified limit.

You can also activate the data saver feature to prevent some apps running in the

background from sending or receiving data. Refer to Data saver for more information.

83

Settings

•

•

•

SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the

SIM card settings. Refer to SIM card manager (dual SIM models) for more information.

Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the

device’s mobile data connection with other devices when the network connection is not

available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot

and Tethering for more information.

More connection settings: Customise settings to control other features. Refer to More

connection settings for more information.

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other

network devices.

Connecting to a Wi-Fi network

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2 Select a network from the Wi-Fi networks list.

Networks that require a password appear with a lock icon. Enter the password and tap

Connect.

•

•

Once the device connects to a Wi-Fi network, the device will reconnect to that

network each time it is available without requiring a password. To prevent the

device connecting to the network automatically, tap

tap Forget.

If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature

or the wireless router.

next to the network and

84

Settings

Wi-Fi Direct

Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2 Tap Wi-Fi Direct.

The detected devices are listed.

If the device you want to connect to is not in the list, request that the device turns on its

Wi-Fi Direct feature.

3 Select a device to connect to.

The devices will be connected when the other device accepts the Wi-Fi Direct connection

request.

Sending and receiving data

You can share data, such as contacts or media files, with other devices. The following actions

are an example of sending an image to another device.

1 Launch the Gallery app and select an image.

2 Tap

3 Accept the Wi-Fi Direct connection request on the other device.

→ Wi-Fi Direct and select a device to transfer the image to.

If the devices are already connected, the image will be sent to the other device without

the connection request procedure.

Ending the device connection

1 On the Settings screen, tap Connections → Wi-Fi.

2 Tap Wi-Fi Direct.

The device displays the connected devices in the list.

3 Tap the device name to disconnect the devices.

85

Settings

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

•

•

•

•

Samsung is not responsible for the loss, interception, or misuse of data sent or

received via Bluetooth.

Always ensure that you share and receive data with devices that are trusted

and properly secured. If there are obstacles between the devices, the operating

distance may be reduced.

Some devices, especially those that are not tested or approved by the Bluetooth

SIG, may be incompatible with your device.

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies

of files or illegally tapping communications for commercial purposes). Samsung is

not responsible for the repercussion of illegal use of the Bluetooth feature.

Pairing with other Bluetooth devices

1 On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.

The detected devices will be listed.

2 Select a device to pair with.

If the device you want to pair with is not on the list, set the device to enter Bluetooth

pairing mode. Refer to the other device’s user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

3 Accept the Bluetooth connection request on your device to confirm.

The devices will be connected when the other device accepts the Bluetooth connection

request.

86

Settings

Sending and receiving data

Many apps support data transfer via Bluetooth. You can share data, such as contacts or media

files, with other Bluetooth devices. The following actions are an example of sending an image

to another device.

1 Launch the Gallery app and select an image.

2 Tap

→ Bluetooth and select a device to transfer the image to.

If the device you want to pair with is not in the list, request that the device turns on its

visibility option.

3 Accept the Bluetooth connection request on the other device.

Unpairing Bluetooth devices

1 On the Settings screen, tap Connections → Bluetooth.

The device displays the paired devices in the list.

next to the device name to unpair.

2 Tap

3 Tap Unpair.

Data saver

Reduce your data usage by preventing some apps running in the background from sending

or receiving data.

On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to

activate it.

When the data saver feature is activated, the

icon will appear on the status bar.

Data saver feature activated

To select apps to use data without restriction, tap Allow app while Data saver on and

select apps.

87

Settings

Mobile data only apps

Select apps to always use the mobile data even when your device is connected to a Wi-Fi

network.

For example, you can set the device to use only mobile data for apps that you want to keep

secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi

feature, the apps will launch using the mobile data.

On the Settings screen, tap Connections → Data usage → Mobile data only apps, tap the

switch to activate it, and then tap the switches next to the apps you want.

You may incur additional charges when using this feature.

SIM card manager (dual SIM models)

Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM

or USIM cards (dual SIM models) for more information.

On the Settings screen, tap Connections → SIM card manager.

•

•

•

•

•

Calls: Select a SIM or USIM card for voice calls.

Text messages: Select a SIM or USIM card for messaging.

Mobile data: Select a SIM or USIM card for data services.

Confirm SIM card for calls: Set the device to ask which SIM or USIM card to use for the

next call when you make a call without using your preferred SIM or USIM card for calls.

Dual SIM always on: Set the device to allow incoming calls from the other SIM or USIM

card during a call.

When this feature is enabled, you may incur additional charges for call forwarding

depending on the region or service provider.

88

Settings

Mobile Hotspot and Tethering

Use the device as a mobile hotspot to share the device’s mobile data connection with other

devices when the network connection is not available. Connections can be made via Wi-Fi,

USB, or Bluetooth.

On the Settings screen, tap Connections → Mobile Hotspot and Tethering.

You may incur additional charges when using this feature.

•

•

•

Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection

with computers or other devices.

Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data

connection with computers or other devices via Bluetooth.

USB tethering: Use USB tethering to share the device’s mobile data connection with

a computer via USB. When connected to a computer, the device is used as a wireless

modem for the computer.

Using the mobile hotspot

Use your device as a mobile hotspot to share your device’s mobile data connection with other

devices.

1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile

2 Tap the switch to activate it.

Hotspot.

The

networks list.

icon appears on the status bar. Other devices can find your device in the Wi-Fi

To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select

the level of security. Then, enter a password and tap Save.

89

Settings

list.

3 On the other device’s screen, search for and select your device from the Wi-Fi networks

To connect without entering the password, tap

device.

and scan the QR code with the other

If the mobile hotspot is not found, on your device, tap → Configure Mobile

Hotspot and deselect Hide my device.

4 On the connected device, use the device’s mobile data connection to access the Internet.

More connection settings

Customise settings to control other connection features.

On the Settings screen, tap Connections → More connection settings.

•

•

•

•

Nearby device scanning: Set the device to scan for nearby devices to connect to.

Printing: Configure settings for printer plug-ins installed on the device. You can search

for available printers or add one manually to print files. Refer to Printing for more

information.

VPN: Set up virtual private networks (VPNs) on your device to connect to a school or

company’s private network.

Private DNS: Set the device to use the security enhanced private DNS.

Printing

Configure settings for printer plug-ins installed on the device. You can connect the device to a

printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.

1 On the Settings screen, tap Connections → More connection settings → Printing →

Download plugin.

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Settings

2 Search for a printer plug-in in Play Store.

3 Select a printer plug-in and install it.

4 Select the installed printer plug-in.

5 Select a printer to add.

Printing content

To add printers manually, tap → Add printer.

The device will automatically search for printers that are connected to the same Wi-Fi

network as your device.

While viewing content, such as images or documents, access the options list, tap Print →

→ All printers..., and then select a printer.

Printing methods may vary depending on the content type.

Sounds and vibration

Options

Change settings for various sounds on the device.

On the Settings screen, tap Sounds and vibration.

•

•

•

•

•

•

Sound mode: Set the device to use sound mode, vibration mode, or silent mode.

Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.

Temporary mute: Set the device to use silent mode for a certain period.

Ringtone: Change the call ringtone.

Notification sounds: Change the notification sound.

Volume: Adjust the device’s volume level.

91

Settings

•

•

•

Vibration pattern: Select a vibration pattern.

System sound: Set the device to sound for actions, such as controlling the touchscreen.

Sound quality and effects: Set the device’s sound quality and effects. Refer to Dolby

Atmos (surround sound) for more information.

Dolby Atmos (surround sound)

Select a surround sound mode optimised for various types of audio, such as movies, music,

and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around

you.

On the Settings screen, tap Sounds and vibration → Sound quality and effects → Dolby

Atmos, tap the switch to activate it, and then select a mode.

Before you use this feature, you must connect an earphone.

Notifications

Change the notification settings.

On the Settings screen, tap Notifications.

•

•

•

•

•

•

Suggest actions and replies: Set the device to suggest actions and replies for

notifications.

Show snooze option: Set whether to show the snooze option.

App icon badges: Change the settings for app icon badges.

Status bar: Set how to display notification icons and whether to show the remaining

battery percentage on the status bar.

Do not disturb: Set the device to mute all sounds except for allowed exceptions.

Recently sent: View the apps that received recent notifications and change the

notification settings. To customise notification settings for more apps, tap See all →

→ All and select an app from the apps list.

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Settings

Display

Options

Change the display and the Home screen settings.

On the Settings screen, tap Display.

•

•

•

•

•

•

•

•

•

•

•

Brightness: Adjust the brightness of the display.

Adaptive brightness: Set the device to save power by adjusting the brightness of the

display automatically.

Dark mode: Reduce eye strain by applying the dark theme when using the device at

night or in a dark place. Refer to Dark mode for more information.

Font size and style: Change the font size and style.

Screen zoom: Change the screen zoom setting.

Full screen apps: Select apps to use with the full screen aspect ratio. You can also set the

device to hide the front camera from the screen.

Screen timeout: Set the length of time the device waits before turning off the display’s

backlight.

Home screen: Configure settings for the Home screen, such as the screen grid or layout.

Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft

buttons) for more information.

Accidental touch protection: Set the device to prevent the screen from detecting touch

input when it is in a dark place, such as a pocket or bag.

Screensaver: Set the device to launch a screensaver when the device is charging. Refer to

Screensaver for more information.

93

Settings

Dark mode

Reduce eye strain by applying the dark theme when using the device at night or in a dark

place.

•

•

The dark theme may not be applied in some apps.

You can quickly activate or deactivate dark mode on the notification panel. Open

the notification panel, swipe downwards, and then tap

(Dark mode).

1 On the Settings screen, tap Display → Dark mode and tap the Turn on now switch to

activate it.

2 To set the schedule to apply dark mode to the screen, tap the Turn on as scheduled

switch to activate it and select an option.

•

•

Sunset to sunrise: Set the device to turn on dark mode at night and turn it off in the

morning based on your current location.

Custom schedule: Set a specific time to turn on and off dark mode.

Screensaver

You can set to display images as a screensaver when the screen turns off automatically. The

screensaver will be displayed when the device is charging.

1 On the Settings screen, tap Display → Screensaver.

2 Select an option.

If you select Photo Frame or Photos, a slideshow with selected images will start. If you

select Photo Table, selected images will appear as small cards and overlap.

to select albums for displaying images.

3 Tap

4 When you are finished, tap the Back button.

To preview the selected option, tap Preview.

When you tap the screen while your screensaver is displayed, the screen will turn on.

94

Settings

Wallpapers

Change the wallpaper settings for the Home screen and the locked screen.

On the Settings screen, tap Wallpapers.

Themes

Apply various themes to the device to change the visual elements of the Home screen, locked

screen, and icons.

On the Settings screen, tap Themes.

•

•

•

Themes: Change the device’s theme.

Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

Icons: Change the icon style.

Lock screen

Options

Change the settings for the locked screen.

On the Settings screen, tap Lock screen.

The available options may vary depending on the screen lock method selected.

•

•

•

•

•

•

Screen lock type: Change the screen lock method.

Smart Lock: Set the device to unlock itself when trusted locations or devices are

detected. Refer to Smart Lock for more information.

Secure lock settings: Change screen lock settings for the selected lock method.

Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock

screen.

Clock style: Change the type and colour of the clock on the locked screen.

Roaming clock: Change the clock to show both the local and home time zones on the

locked screen when roaming.

95

Settings

•

•

•

•

•

FaceWidgets: Change the settings of the items displayed on the locked screen.

Contact information: Set the device to show contact information, such as your email

address, on the locked screen.

Notifications: Set how to show notifications on the locked screen.

Shortcuts: Select apps to display shortcuts to them on the locked screen.

About Lock screen: View the Lock screen version and legal information.

Smart Lock

You can set the device to unlock itself and remain unlocked when trusted locations or devices

are detected.

For example, if you have set your home as a trusted location, when you get home your device

will detect the location and automatically unlock itself.

•

•

This feature will be available to use after you set a screen lock method.

If you do not use your device for four hours or when you turn on the device, you

must unlock the screen using the pattern, PIN, or password you set.

1 On the Settings screen, tap Lock screen → Smart Lock.

2 Unlock the screen using the preset screen lock method.

3 Select an option and follow the on-screen instructions to complete the setup.

96

Settings

Biometrics and security

Options

Change the settings for securing the device.

On the Settings screen, tap Biometrics and security.

•

•

•

•

•

•

•

•

Face recognition: Set the device to unlock the screen by recognising your face. Refer to

Face recognition for more information.

Biometrics preferences: Change the settings for biometric data.

Google Play Protect: Set the device to check for harmful apps and behaviour and warn

about potential harm and remove them.

Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My

Mobile website (findmymobile.samsung.com) to track and control your lost or stolen

device.

Security update: View the version of your device’s software and check for updates.

Google Play system update: View the Google Play system version and check for updates.

Install unknown apps: Set the device to allow the installation of apps from unknown

sources.

Encrypt or decrypt SD card: Set the device to encrypt files on a memory card.

If you reset your device to the factory defaults with this setting enabled, the

device will not be able to read your encrypted files. Disable this setting before

resetting the device.

•

Other security settings: Configure additional security settings.

Face recognition

You can set the device to unlock the screen by recognising your face.

•

•

If you use your face as a screen lock method, your face cannot be used to unlock

the screen for the first time after turning on the device. To use the device, you must

unlock the screen using the pattern, PIN, or password you set when registering the

face. Be careful not to forget your pattern, PIN, or password.

If you change the screen lock method to Swipe or None, which are not secure, all

of your biometric data will be deleted. If you want to use your biometric data in

apps or features, you must register your biometric data again.

97

Settings

•

•

•

•

•

Precautions for using face recognition

Before using the face recognition to unlock your device, keep the following precautions in

mind.

Your device could be unlocked by someone or something that looks like your image.

Face recognition is less secure than Pattern, PIN, or Password.

For better face recognition

Consider the following when using face recognition:

Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or

heavy makeup

Ensure that you are in a well-lit area and that the camera lens is clean when registering

Ensure your image is not blurry for better match results

Registering your face

For better face registration, register your face indoors and out of direct sunlight.

1 On the Settings screen, tap Biometrics and security → Face recognition.

2 Read the on-screen instructions and tap Continue.

3 Set a screen lock method.

4 Select whether you are wearing glasses or not and tap Continue.

5 Hold the device with the screen facing towards you and look at the screen.

98

Settings

6 Position your face inside the frame on the screen.

The camera will scan your face.

If unlocking the screen with your face is not working properly, tap Remove face data

to remove your registered face and register your face again.

Deleting the registered face data

You can delete face data that you have registered.

1 On the Settings screen, tap Biometrics and security → Face recognition.

2 Unlock the screen using the preset screen lock method.

3 Tap Remove face data → Remove.

Once the registered face is deleted, all the related features will also be deactivated.

Unlocking the screen with your face

You can unlock the screen with your face instead of using a pattern, PIN, or password.

1 On the Settings screen, tap Biometrics and security → Face recognition.

2 Unlock the screen using the preset screen lock method.

3 Tap the Face unlock switch to activate it.

•

•

If you want to set the device to unlock the screen without swiping on the

locked screen after recognising your face, tap the Stay on Lock screen switch to

deactivate it.

If you want to increase the recognition rate in a dark place, tap the Brighten screen

switch to activate it.

4 On the locked screen, look at the screen.

When your face is recognised, you can unlock the screen without using any additional

screen lock method. If your face is not recognised, use the preset screen lock method.

99

Settings

Privacy

Change the settings for privacy.

On the Settings screen, tap Privacy.

Permission manager: View the list of features and apps that have permission to use

them. You can also edit the permission settings.

Send diagnostic data: Set the device to automatically send the device’s diagnostic and

usage information to Samsung.

Receive marketing information: Set whether to receive Samsung marketing

information, such as special offers, membership benefits, and newsletters.

Advanced: Configure advanced settings for privacy.

Location

Change settings for location information permissions.

On the Settings screen, tap Location.

App permissions: View the list of apps that have permission to access the device’s

location and edit the permission settings.

Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the

accuracy of your location information, even when the features are deactivated.

Recent location requests: View which apps request your current location information.

Location services: View the location services your device is using.

•

•

•

•

•

•

•

•

100

Settings

Accounts and backup

Options

Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to

accounts, such as your Samsung account or Google account, or transfer data to or from other

devices via Smart Switch.

On the Settings screen, tap Accounts and backup.

•

•

•

•

Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.

Backup and restore: Keep your personal information, app data, and settings safe on your

device. You can back up your sensitive information and access it later. You must sign in to

your Google or Samsung account to back up or restore data.

Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud.

Check the usage status of your Samsung Cloud storage, and sync, back up, and restore

your data. Refer to Samsung Cloud for more information.

Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to

Transferring data from your previous device (Smart Switch) for more information.

Regularly back up your data to a safe location, such as Samsung Cloud or a computer,

so that you can restore it if the data is corrupted or lost due to an unintended factory

data reset.

101

Settings

Samsung Cloud

Sync the data saved in your device with Samsung Cloud and view the data you have saved

on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it

later.

To use Samsung Cloud, you must sign in to your Samsung account.

Syncing data

You can sync data saved in your device with Samsung Cloud and access it from other devices.

1 On the Settings screen, tap Accounts and backup → Samsung Cloud.

2 Tap → Settings → Sync and auto backup settings → Sync.

3 Tap the switches next to the items you want to sync with.

You can check the saved data or change the settings by tapping Other synced data

or Samsung Cloud Drive.

102

Settings

Backing up data

You can back up your device’s data to Samsung Cloud.

1 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this

phone.

2 Tick items you want to back up and tap Back up.

3 Tap Done.

•

Some data will not be backed up. To check which data will be backed up, on the

Settings screen, tap Accounts and backup → Samsung Cloud → Back up this

phone.

To view the backup data for other devices in your Samsung Cloud, on the Settings

, and

screen, tap Accounts and backup → Samsung Cloud → Restore data →

then select a device you want.

•

Restoring data

You can restore your backup data from Samsung Cloud to your device.

1 On the Settings screen, tap Accounts and backup → Samsung Cloud.

2 Tap Restore data →

3 Tick items you want to restore and tap Restore.

and select a device you want.

Google

Configure settings for some features provided by Google.

On the Settings screen, tap Google.

103

Settings

Advanced features

Options

Activate advanced features and change the settings that control them.

On the Settings screen, tap Advanced features.

Excessive shaking or an impact to the device may cause an unintended input for

some features using sensors.

Smart pop-up view: Select apps to view their notifications via pop-up windows. When

using this feature, you can quickly view the contents via pop-up windows by tapping the

icon on the screen.

This feature is only available in apps that support the Multi window feature.

Direct share: Set the device to display the people you contacted on the sharing options

panel to allow you to share content directly.

Reduce animations: Set the device to reduce the screen effects of certain actions, such as

opening or closing apps.

Motions and gestures: Activate the motion feature and configure settings. Refer to

Motions and gestures for more information.

One-handed mode: Activate one-handed operation mode for your convenience when

using the device with one hand.

This feature may not be available depending on the region or service provider.

Dual Messenger: Install the second app and use two separate accounts for the same

messenger app. Refer to Dual Messenger for more information.

Send SOS messages: Set the device to send help messages by pressing the Power key

three times.

•

•

•

•

•

•

•

104

Settings

Motions and gestures

Activate the motion feature and configure settings.

On the Settings screen, tap Advanced features → Motions and gestures.

•

•

•

Double tap to wake: Set the device to turn on the screen by double-tapping anywhere

on the screen while the screen is turned off.

Easy mute: Set the device to mute incoming calls or alarms by facing the device’s screen

downwards.

Swipe to call or send messages: Set the device to make a call or send a message when

you swipe to the right or left on a contact or a phone number in the Phone or Contacts

app.

Dual Messenger

Install the second app and use two separate accounts for the same messenger app.

1 On the Settings screen, tap Advanced features → Dual Messenger.

Supported apps will appear.

2 Tap the switch of an app to install the second app.

The second app will be installed. The second app’s icon will be displayed with

you receive notifications from the second app, the notifications will be displayed with

to distinguish them from the first app’s notifications.

. When

Second app

•

•

The Dual Messenger feature may not be available depending on the app.

Some features of the app may be limited for the second app.

105

Settings

Uninstalling a second app

1 On the Settings screen, tap Advanced features → Dual Messenger.

2 Tap the switch of the app you want to uninstall and tap Disable or Uninstall.

All data related to the second app will be deleted.

If you uninstall the first app, the second app will also be deleted.

Digital wellbeing and parental controls

Options

View the history of your device usage and use features to prevent your device from

interfering with your life. You can also set up parental controls for your children and manage

their digital use.

On the Settings screen, tap Digital wellbeing and parental controls.

•

•

Digital wellbeing: View the daily usage history of your device. Refer to Digital wellbeing

for more information.

Parental controls: Manage your children’s digital use.

106

Settings

Digital wellbeing

View the daily usage history of your device. You can also limit usage time or change the

notification settings for each app.

On the Settings screen, tap Digital wellbeing and parental controls → See your data.

The time the screen was on

Number of unlocks

Number of notifications

App timers

Focus mode

Setting timers for apps

You can limit the daily usage time for each app by setting a timer. When you reach the limit,

the app will be deactivated and you cannot use it.

1 On the Settings screen, tap Digital wellbeing and parental controls → App timers.

2 Tap No timer next the app you want and set the time.

107

Settings

Activating wind down mode

You can activate wind down mode to reduce eye strain before sleeping and prevent your

sleep from being disturbed.

1 On the Settings screen, tap Digital wellbeing and parental controls → Wind Down →

Start now.

2 To set the schedule to activate wind down mode, tap Set a schedule, tap the switch to

activate it, and then set the days and time.

Device care

Introduction

The device care feature provides an overview of the status of your device’s battery, storage,

memory, and system security. You can also automatically optimise the device with a tap of

your finger.

Battery

Storage

Memory

Security

108

Settings

Optimising your device

On the Settings screen, tap Device care → Optimise now.

The quick optimisation feature improves device performance through the following actions.

•

•

•

•

Clearing some memory.

Deleting unnecessary files and closing apps running in the background.

Managing abnormal battery usage.

Scanning for crashed apps and malware.

Using the auto optimisation feature

You can set the device to perform auto optimisation when your device is not in use. Tap →

Advanced → Auto optimisation and tap the switch to activate it. If you want to set the time

to perform auto optimisation, tap Time.

Battery

Check the remaining battery power and time to use the device. For devices with low battery

levels, conserve battery power by activating power saving features.

On the Settings screen, tap Device care → Battery.

•

•

The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating

conditions.

You may not receive notifications from some apps that use power saving mode.

Power mode

Select a power mode that suits your device usage purposes.

Tap Power mode and select an option.

•

•

•

Optimised: Optimised for a balance between the device’s performance and battery

usage.

Medium power saving: Activate power saving mode to extend the battery’s usage time.

Maximum power saving: In maximum power saving mode, the device decreases battery

consumption by activating dark mode and limiting the apps and features available.

Network connections, except for the mobile network, will be deactivated.

109

Settings

Adaptive power saving

You can set the device to activate power saving mode automatically based on your usage

patterns and the remaining battery power.

Tap Power mode and tap the Adaptive power saving switch to activate it. Your device will

activate power saving mode based on the situation to extend the battery’s usage time.

Managing battery usage for each app

You can save battery power by preventing apps that are running in the background from

using battery power when they are not being used. Tap Battery usage, select apps from the

apps list, and then tap the Put app to sleep switch to activate the feature.

Storage

Check the status of the used and available memory.

On the Settings screen, tap Device care → Storage.

•

•

The actual available capacity of the internal memory is less than the specified

capacity because the operating system and default apps occupy part of the

memory. The available capacity may change when you update the device.

You can view the available capacity of the internal memory in the Specification

section for your device on the Samsung website.

Managing the memory

To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you

do not use any more, select a category. Then, tick items to select and tap Delete.

Memory

On the Settings screen, tap Device care → Memory.

To speed up your device by stopping apps running in the background, tick apps from the

apps list, and tap Clean now.

Security

Check the device’s security status. This feature scans your device for malware.

On the Settings screen, tap Device care → Security → Scan phone.

110

Settings

Apps

Manage the device’s apps and change their settings. You can view the apps’ usage

information, change their notification or permission settings, or uninstall or disable

unnecessary apps.

On the Settings screen, tap Apps.

General management

Customise your device’s system settings or reset the device.

On the Settings screen, tap General management.

•

•

•

•

Language and input: Select device languages and change settings, such as keyboards

and voice input types. Some options may not be available depending on the selected

language. Refer to Adding device languages for more information.

Date and time: Access and alter the settings to control how the device displays the time

and date.

If the battery remains fully discharged, the time and date is reset.

Contact us: Ask questions or view frequently asked questions. Refer to Samsung

Members for more information.

Reset: Reset your device’s settings or perform a factory data reset. You can reset all your

settings, or only network settings, or accessibility settings. You can also set the device to

restart at a preset time for device optimisation.

Adding device languages

You can add languages to use on your device.

1 On the Settings screen, tap General management → Language and input → Language

→ Add language.

To view all the languages that can be added, tap → All languages.

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Settings

2 Select a language to add.

3 To set the selected language as the default language, tap Set as default. To keep the

current language setting, tap Keep current.

The selected language will be added to your languages list. If you changed the default

language, the selected language will be added to the top of the list.

To change the default language from your languages list, select the language you want and

tap Apply. If an app does not support the default language, the next supported language in

the list will be used.

Accessibility

Configure various settings to improve accessibility to the device.

On the Settings screen, tap Accessibility.

•

•

•

•

•

•

•

•

Screen reader: Activate Voice Assistant, which provides voice feedback. To view help

information to learn how to use this feature, tap Tutorial.

Visibility enhancements: Customise the settings to improve accessibility for visually

impaired users.

Hearing enhancements: Customise the settings to improve accessibility for users with

hearing impairment.

Interaction and dexterity: Customise the settings to improve accessibility for users who

have reduced dexterity.

Advanced settings: Configure settings for Direct access and notification features.

Installed services: View accessibility services installed on the device.

About Accessibility: View the Accessibility information.

Contact us: Ask questions or view frequently asked questions.

112

Settings

Software update

Update your device’s software via the firmware over-the-air (FOTA) service. You can also

schedule software updates.

On the Settings screen, tap Software update.

If emergency software updates are released for your device’s security and to block

new types of security threats, they will be installed automatically without your

agreement.

•

•

•

Download and install: Check for and install updates manually.

Auto download over Wi-Fi: Set the device to download updates automatically when

connected to a Wi-Fi network.

Last update: View information about the last software update.

Security updates information

Security updates are provided to strengthen the security of your device and protect your

personal information. For security updates for your model, visit security.samsungmobile.com.

The website supports only some languages.

User manual

View help information to learn how to use the device and apps or configure important

settings.

On the Settings screen, tap User manual.

113

Settings

About phone

Access your device’s information.

On the Settings screen, tap About phone.

To change your device’s name, tap Edit.

•

•

•

•

Status: View various device information, such as the SIM card status, Wi-Fi MAC address,

and serial number.

Legal information: View legal information related to the device, such as safety

information and the open source licence.

Software information: View the device’s software information, such as its operating

system version and firmware version.

Battery information: View the device’s battery status and information.

114

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some

situations may not apply to your device.

When you turn on your device or while you are using the device, it

prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set

for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or USIM card. You can disable this feature by

using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly

several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with

the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move

to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact

your service provider.

•

•

•

•

•

•

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the

battery before turning on the device.

115

Appendix

The touchscreen responds slowly or improperly

•

•

•

•

•

•

If you attach a screen protector or optional accessories to the touchscreen, the

touchscreen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touchscreen,

or if you tap the screen with sharp objects or your fingertips, the touchscreen may

malfunction.

The touchscreen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is updated to the latest version.

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service

Centre.

Restarting the device

Forcing restart

Resetting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it

on again.

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

If the methods above do not solve your problem, perform a factory data reset.

Launch the Settings app and tap General management → Reset → Factory data reset →

Reset → Delete all. Before performing the factory data reset, remember to make backup

copies of all important data stored in the device.

Calls are not connected

•

•

•

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

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Appendix

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using an earphone, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio

quality is poor

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You

may have connectivity problems due to issues with the service provider’s base station.

Move to another area and try again.

When using the device while moving, wireless network services may be disabled due to

issues with the service provider’s network.

The battery does not charge properly (For Samsung-approved

chargers)

Ensure that the charger is connected properly.

Visit a Samsung Service Centre and have the battery replaced.

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or very hot temperatures, the

useful charge may be reduced.

Battery consumption will increase when you use certain features or apps, such as GPS,

games, or the Internet.

The battery is consumable and the useful charge will get shorter over time.

•

•

•

•

•

•

•

•

•

•

•

117

Appendix

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera

app. If you receive error messages when launching the camera, try the following:

Charge the battery.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these

tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the

photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images

may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your

device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is

DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported,

such as DivX or AC3, install an app that supports it. To confirm the file formats that your

device supports, visit www.samsung.com.

Your device supports photos and videos captured with the device. Photos and videos

captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service

provider or providers of additional services. Some content circulated on the Internet,

such as ringtones, videos, or wallpapers, may not work properly.

•

•

•

•

•

•

•

•

•

•

118

Appendix

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or performance

malfunctions, try the following:

•

•

•

•

Ensure that the device you wish to connect with is ready to be scanned or connected to.

Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

On your device, launch the Settings app, tap Connections, and then tap the Bluetooth

switch to re-activate it.

On your device, launch the Settings app, tap General management → Reset → Reset

network settings → Reset settings → Reset to reset network settings. You may lose

registered information when performing the reset.

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a

computer

•

•

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi

or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot

restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in

the device.

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Appendix

A small gap appears around the outside of the device case

•

•

This gap is a necessary manufacturing feature and some minor rocking or vibration of

parts may occur.

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete

unused apps or files to free up storage space.

The Home button does not appear

The navigation bar containing the Home button may disappear while using certain apps or

features. To view the navigation bar, drag upwards from the bottom of the screen.

The screen brightness adjustment bar does not appear on the

notification panel

Open the notification panel by dragging the status bar downwards, and then drag the

notification panel downwards. Tap → Quick panel layout and tap the Show brightness on

top switch to activate it.

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Copyright

Copyright © 2019 Samsung Electronics

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form

or by any means, electronic or mechanical, including photocopying, recording, or storing in

any information storage and retrieval system.

Trademarks

•

•

•

•

•

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of

the Wi-Fi Alliance.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the

double-D symbol are trademarks of Dolby Laboratories.

All other trademarks and copyrights are the property of their respective owners.



 

 

Package contents

• Device

• USB cable

• Quick start guide

• Ejection pin

• USB power adaptor

The items supplied with the device and their images

may vary by region.

Device layout

To turn on the device, press and hold the Side key for a few

seconds.

Rear camera

The charger should remain close to the electric

socket and easily accessible while charging.

Installing a nano-SIM card

• Nano-SIM cards are sold separately.

• Support for single SIM

► Single SIM models:

Volume key

Side key

1

2

3

is exposed.

Nano-SIM card

Safety information

Read all safety information before using the device to ensure safe

and proper use. You can view more safety information in the safety

information menu of the Settings app.

Warning

Follow the warnings below to prevent incidents, such as

fires or explosions, injuries, or damage to the device

• Do not expose the device to physical impact or damage.

• Use only Samsung-approved batteries, chargers, and cables

specifically designed for your device.

•

• Prevent the multipurpose jack and battery terminals from coming

into contact with foreign materials such as metal, liquids, or dust.

If any part of the device, such as the glass or acrylic body, is

broken, smokes, or emits a burning odor, stop using the device

immediately. Use the device again only after it has been repaired

at a Samsung Service Center.

• Do not turn on or use the device when the battery compartment

• Do not disassemble or reuse the battery.

• Do not allow children or animals to chew or suck the device.

• The device can be used in locations with an ambient temperature

of 0 °C to 35 °C. You can store the device at an ambient

temperature of -20 °C to 50 °C. Using or storing the device outside

of the recommended temperature ranges may damage the device

or reduce the battery’s lifespan.

• Do not use your device in a hot environment or near fire.

• Comply with all safety warnings and regulations regarding mobile

device usage while operating a vehicle.

You can download and install the firmware update to upgrade

your device’s software with the firmware over-the-air (FOTA)

service. To check for the firmware update, launch the Settings

app and tap Software update → Download and install.

Specific Absorption Rate (SAR)

certification information

Your device conforms to U.S. Federal Communications Commission

(FCC) standards that limit human exposure to radio frequency (RF)

energy emitted by radio and telecommunications equipment. These

standards prevent the sale of mobile devices that exceed a maximum

exposure level (known as the Specific Absorption Rate, or SAR) of

1.6 W/kg.

In normal use, the actual SAR is likely to be much lower, as the device

has been designed to emit only the RF energy necessary to transmit

a signal to the nearest base station. By automatically emitting lower

levels when possible, your device reduces your overall exposure to

RF energy.

This device complies with part 15 of the FCC Rules. Operation is

subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

The FCC has granted an Equipment Authorization for this model

device based on the compliance of all reported SAR levels with the

FCC RF exposure guidelines. Some devices are required to receive

approval from the FCC. If your device required FCC approval, you

can view the FCC certification by opening Settings → About phone

→ Status.

SAR information for this and other devices can be found on the FCC

website at: www.fcc.gov/oet/ea/.

Follow the instructions on the website to use the FCC ID to find SAR

values for the device.

SAR information for this device can also be found on Samsung’s

website: www.samsung.com/sar.

Front camera

SIM card /

Memory card

tray

Multipurpose

jack (USB

Type-C)

If your device is frozen and unresponsive, press and hold the

Side key and the Volume Down key simultaneously for more

than 7 seconds to restart it.

The actual available capacity of the internal memory is less than

the specified capacity because the operating system and default

apps occupy part of the memory. The available capacity may

change when you upgrade the device.

It is recommended not to use fixed graphics on part or all of the

touchscreen for extended periods. Doing so may result in afterimages

(screen burn-in) or ghosting.

To prevent possible hearing damage when using a

headset, do not listen to sound at high volume for

long periods.

Note: This equipment has been tested and

found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications.

However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

(cid:127) Reorient or relocate the receiving antenna.

(cid:127) Increase the separation between

the equipment and receiver.

(cid:127) Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

(cid:127) Consult the dealer or an experienced radio/ TV technician for

help.

Responsible party - U.S. Contact Information Samsung Electronics

America, Inc. QA Lab America

19 Chapin Rd. Building D, Pine Brook NJ 07058 Tel:

1-973-808-6375 Fax: 1-973-808-6361

FCC Notice

The device may cause TV or radio interference if used in close

proximity to receiving equipment. The FCC can require you to

stop using the mobile device if such

interference cannot be eliminated.

Information about the RF

exposure from FCC

In August 1996, the Federal Communications Commission

(FCC) of the United States, with its action in Report and Order

FCC 96-326, adopted an updated safety standard for human

exposure to radio frequency (RF) electromagnetic energy

emitted by FCC regulated transmitters. Those guidelines are

consistent with the safety standard previously set by both

international and U.S. standards. The design of this phone

complies with FCC guidelines and these international

standards.

Body effects

For body operation, this device has been tested and meets

FCC RF exposure guidelines when used with any accessory

that contains no metal and which provides a minimum

separation distance of 15mm between this device and the

body of the user. Use of other accessories may not ensure

compliance with FCC RF exposure guidelines. Use of other

accessories may not ensure compliance with FCC RF

exposure guidelines.

Class B Compliance under article 15 of the FCC This device

complies with Part 15 of the FCC Rules. Operation is subject to

the condition that this device does not cause harmful

interference. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Caution

The user is cautioned that changes or modifications not

expressly approved by the party responsible for compliance

could void the user's authority to operate the equipment.

Some content may differ from your device depending on the region,

service provider, or software version, and is subject to change

without prior notice.

Copyright © 2020 Samsung Electronics Co., Ltd.

QUICK

START

GUIDE

SM-A025U

Visit www.samsung.com to view device information, the

user manual, and more.

You may incur additional charges for accessing the Internet.

Printed in Korea

JM20-A025-B001 Rev.1.0

English (LTN). 10/2020



 

 

Important legal information Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (Samsung). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information. The full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online:

English: www.samsung.com/us/Legal/Phone-HSGuide Spanish: www.samsung.com/us/Legal/Phone-HSGuide-SP This information can also be found on the device in the About device or About phone or About tablet section, for example:

information > Samsung legal Or,Search Legal If your device required Federal Communications Commission (FCC) approval, you can view the FCC certification by opening Settings >

About phone or About device or About tablet> Status. Settings > About phone or About device or About tablet > Legal www.fcc.gov/encyclopedia/

Health and Safety WARNING! To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. Samsung Knox Samsung Knox is Samsungs security platform. Additional licensing fees may be required for enterprise use. For more information about Knox, please refer to: www.samsung.com/us/knox Specific Absorption Rate (SAR) certification information For information about SAR, visit :

https://www.fcc.gov/general/radio-frequency-safety-0 specific-absorption-rate-sar-cellular-telephones www.samsung.com/sar Samsung mobile products and recycling WARNING! Never dispose of batteries in a fire because they may explode. Do not disassemble, crush, puncture, heat, burn or reuse. For battery and cell phone recycling, go to call2recycle.org or call 1-800-822-8837. For more recycling information, go to our website:

www.samsung.com/recycling or call 1-800-SAMSUNG. Your location Location-based information on that can be used to determine the approximate location of a mobile device. If you use applications that require location-based information (e.g., driving directions), such information may be shared with third-parties, including your wireless service provider, applications providers, Samsung, and other third-parties providing services. Navigation Maps, directions, and other navigation data, including data relating to your current location, may contain inaccurate or incomplete data. Therefore, you should always pay attention to road conditions, closures, traffic, and all other factors that may impact safe driving or walking. FCC Part 15 Information and Notices This device complies with part 15 of the FCC Rules. Operation is subject to conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. GPS & AGPS Certain Samsung Mobile Devices can use a Global Positioning System (GPS) signal for location-based applications. Changes may affect the performance of location-based technology on your mobile device. Certain Samsung Mobile Devices can also use an Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. Contact your wireless service provider for details. Use of AGPS in emergency calls When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Commercial Mobile Alerting System (CMAS) This device is designed to receive Wireless Emergency Alerts from CMAS. Check with your carrier for CMAS participation and coverage. Emergency calls Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. If certain features are in use (e.g. call blocking) you may first need to deactivate those features before you can make an emergency call. Terms and Conditions Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the Product) and keep it for future reference. This document con-

tains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or reten-

tion of the Product constitutes acceptance of these Terms and Conditions. Revised 06/2019 Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: www.samsung.com 2019 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. FCC Hearing Aid Compatibility (HAC) regulations for wireless devices M3 + M2 = M5 T3 + T2 = 5 The FCC established requirements for devices to be compatible with hearing aids and other hearing devices. For more information, visit https://www.fcc.gov/consumers/guides/hearing-aid-compatibility-

wireline-and-wireless-telephones Device temperature Caution! Some applications or prolonged usage may increase device temperature. If the device feels hot to the touch, discontinue use and close all applications or turn off the device until it cools. Always ensure that the device has adequate ventilation and air flow. Covering the device can trap any dissipating heat and redirect it back to the device while it is active. CST_A705U.indd All Pages 10/14/2019 4:00:48 PM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Samsung Electronics Co., Ltd. 19 Chapin Rd.,Building D Pine Brook, NJ 07058 Tel: +1-201-937-4203 Authority to Act as Agent Date: __0202,2021_____ American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern:

______(CTTL,Telecommunication Technology Labs,CAICT)______ is authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Expiration Date: _____12 months_____ By:

______ ______ _____Jenni Chun_________

(Signature1)

(Print name) Title:

______General Manager________ On behalf of: __Samsung Electronics Co., Ltd. ___

(Company Name) Telephone:

___973-808-6375____ 022818 11 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. Samsung Electronics Co., Ltd. 19 Chapin Rd.,Building D Pine Brook, NJ 07058 Tel: +1-201-937-4203 Request for Confidentiality Date: _0202,2021__ Subject: Confidentiality Request for: ____ZCASMA025U____ Pursuant to FCC 47 CFR 0.457(d) and 0.459 and IC RSP-100, Section 9.4, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent *2 Permanent Permanent Permanent Permanent Permanent *3 Exhibit Block Diagrams External Photos Internal Photos Operation Description/Theory of Operation Parts List & Placement/BOM Tune-Up Procedure Schematics Test Setup Photos Users Manual _____SAMSUNG Electronics______ has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of __180___ days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public before the requested period has expired. ACB will then release the The asterisked items (*) require further information to be provided to ACB before permanent confidentiality will be extended to these exhibits. Please refer to FCC KDB 726920 and the specific Document link for D01 found at:

https://apps.fcc.gov/oetcf/kdb/forms/FTSSearchResultPage.cfm?switch=P&id=41731 and review section II, 3) regarding specific information that must accompany these requests. documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. NOTE for Industry Canada Applications:

regarding specific information that must accompany these requests. 022818 11 Samsung Electronics Co., Ltd. 19 Chapin Rd.,Building D Pine Brook, NJ 07058 Tel: +1-201-937-4203 IC currently only distinguishes Permanent Confidentiality exhibits as shown above. Short Term confidentiality is not considered applicable to IC applications. Sincerely, By:

/General Manager______

(Signature/Title3) ___Jenni Chun____

(Print name) 3 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 022818 11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Declaration of pre-install of OTT voice service Company letterhead We, [Samsung Electronics. Co., Ltd.], as the manufacturer of FCC ID:

ZCASMA025UModel: SM-A025U, declares that this model supports Wi-Fi Calling and only pre-installs Google DUO of OTT service with Android OSand doesnt support any other OTT services. We tested DUO using the software from Google according to KDB 285076 D02v03 Guidance for performing T-Coil tests for air interfaces supporting VOIP to support CMRS based telephone services. APPROVED BY:

Projects Manager: JP KIM Company letterhead Signature:

Company name: Samsung Electronics. Co., Ltd. Date: 2021-02-04

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DFS Client Declaration Letter Date: 2021-02-03 We have declared below featured for device, FCC ID: ZCASMA025U

(1) DFS Device Master Client with Radar detection capability Client without radar detection capability

(2) Active / Passive Scanning, ad hoc mode access point capability Frequency Band (MHz) Scanning Plan Ad Hoc Mode Capability Access point Capability WiFi Direct Group Owner WiFi Direct Group Client 2412 - 2462 Active 5180 5240 Active 5260 5320 Passive 5500 5580 Passive 5660 5700 Passive Yes Yes No No No Yes Yes No No No Yes Yes No No No Yes Yes Yes Yes Yes Yes Yes 5745 - 5825 Active

(3) Country code selection capability to end user-

If yes, please explain how it was implemented: (please also help to provide detail of options for each country selection) Yes, No Yes Yes

(4) Transmission in 5600 MHz to 5650 MHz is notched -

Yes, No Yes, No

(5) Meet Part 15.202 requirement -

A master device is defined as a device operating in a mode in which it has the capability to transmit without receiving an enabling signal. In this mode it is able to select a channel and initiate a network by sending enabling signals to other devices. A client device is defined as a device operating in a mode in which the transmissions of the device are under control of the master. A device in client mode is not able to initiate a network.

(6) For client devices that have software configuration control to operate in different modes (active scanning in some and passive scanning in others) in different bands (devices with multiple equipment classes or those that operate on non-DFS frequencies) or modular devices which configure the modes of operations through software, the application must provide software and operations description on how the software and / or hardware is implemented to ensure that proper operations modes cannot be modified by end user or an installer. Apply, Not Apply, (If apply, please help to provide explanation on it was implement, and how software was controlled). V1.0 Signature ____________________________ Printed Name: Jenni Chun Position: 19 Chapin Rd.,Building D Pine Brook, NJ 07058 Company: Samsung Electronics Co., Ltd. V1.0

 

 

Statement We, __ Samsung Electronics Co., Ltd _____ declared that our device with FCC ID: ZCASMA025U, is a multi-band mobile phone which supports GSM: 850/ 900/ 1800/ 1900 WCDMA : B1/ B2/ B4/ B5/ B8 LTE : B2/ B4/ B5/ B7/ B12/ B13/ B25/ B26/ B41/ B66/ B71 CDMA : BC0/ BC1/ BC10 WiFi 11a/11b/11g/11n/11ac, Bluetooth 4.2 Contact Person: Jenni Chun E-mail: j1.chun@samsung.com