First Step Guide Before Using Handset Handset Functions General Notes Customer Service ii vii xii xv See Online User Guide for "Safety Precautions."
i Before Using Handset USIM Card Installation USIM PINs Accessory Battery (SHBCC1) Battery Installation 11 Remove cover Charging Use specied AC Charger ZTDAA1 (sold separately) only. AC 100V Outlet AC Charger Blades Small Light Release Tabs Port Cover 1 2 3
. Press and slide as shown. 21 Insert battery 31 Close cover External Device Port Charger Connector Arrows 11 21 Open Port Cover to connect AC Charger Plug AC Charger into AC outlet
. Small Light illuminates red while charging. Small Light goes out when battery is full. 31 After charging, unplug AC Charger, then disconnect handset 1 2 Notch 3 Using Tab, pull out Tray until it clicks Slide in USIM Card with IC chip facing up Push in Tray fully Insert battery (P.ii) 11 21 31 41
. First power off handset and remove battery. Do not force USIM Card into/out of handset. USIM Card must be inserted to use handset. PIN Lock & Cancellation (PUK Code*) PIN 4-digit code; activate PIN Entry to restrict usage. PIN2 Required to clear Call Costs and to set Max Cost. PIN and PIN2, 9999 by default, are changeable. Entering incorrect PIN or PIN2 three consecutive times locks USIM Card, disabling handset. Enter PUK Code to unlock. For details, contact SoftBank Customer Center, General Information. USIM Personal Unblocking Key (PUK
Code) unblocks a USIM Card blocked after the wrong PIN has been entered three consecutive times. Each USIM Card has a unique PUK Code. Do not disclose it to unauthorized persons. ii iii Before Using Handset Manner Mode Specications Minding Mobile Manners Please use handset responsibly. Inappropriate handset use can be both dangerous and bothersome. Please take care not to disturb others when using handset. Adjust handset use according to your surroundings. Activating/Canceling Manner Mode
(Long) Security Codes Weight*
Continuous Talk Time*
Continuous Standby Time*
(handset closed) Charging Time*
(power off) Dimensions*
(W x H x D) g 230 minutes (3G) 210 minutes (GSM) 310 hours (3G) 280 hours (GSM) AC Charger: 135 minutes In-Car Charger: 140 minutes x x mm
(handset closed, without protruding parts) 0.25 W (3G) 2.0 W (GSM) Maximum Output
. Values calculated with battery installed.
*Approximate value Handset Code Center Access Code 9999 by default; use or change some functions. 4-digit code selected at contract; access Optional Services via landlines or change contract details. 4-digit code selected at contract; restrict incoming/outgoing calls (Call Barring). Network Password
. Message appears for incorrect code entries; retry. If Network Password is incorrectly entered three times consecutively, Call Barring settings are locked. To resolve, Network Password and Center Access Code must be changed. For details, contact SoftBank Customer Center, General Information. iv Display Indicators & Key Assignments Signal strength Packet transmission available (3G) Packet transmission available (GSM) Unread mail Memory Card in use Manner mode active Battery strength New Voicemail Alarm set B Open Messaging menu or execute Softkey functions Open Shortcuts menu. In text entry windows, toggle upper/lower case
return to previous window
$ Delete entries, escape/
! Initiate/answer calls 1
~ Open Dictionary
) Select handset mode
Enter numbers/characters Multi Selector Select menu items, move cursor, or scroll pages, etc. Multi Selector operations are indicated in this guide as shown below:
%: Press the center c: Press the left side d: Press the right side b: Press the bottom A Open Yahoo! Keitai Main Menu or execute Softkey functions
& Activate TV or switch entry
" Turn handset power on/off mode Side Key Volume Key operation is indicated in this guide as shown below:
L: Press E or F v Before Using Handset Messaging Received Msg. Create Message Retrieve New Msg. Drafts Templates Sent Messages Unsent Messages Chat Folder Server Mail Box Create New SMS Settings Memory Status Yahoo! Keitai Yahoo! Keitai Bookmarks Saved Pages Enter URL History PC Site Browser Browser Settings S! Appli S! Appli Library Osaifu-Keitai Notication History Settings Information TV Digital TV TV Player TV Link TV Listing Reservation List Settings Camera Photo Camera Video Camera Scan Barcode Scan Card Scan Text Review Photo Camera Settings Video Camera Settings Entertainment Mobile Widget S! Quick News S! Information Channel/Weather BookSurng e-Book Viewer Tools PIM/Lifestyle Calendar Alarms Wakeup TV Tasks Calculator Expenses Memo Osaifu-Keitai Simulated Call Clocks/Gauges Stopwatch Countdown Timer World Clock Hour Minder Battery Meter Doc./Rec. Dictionary Search Menu List Document Viewer Notepad Scratch Pad ASCII Art Voice Recorder Barcode/Scan Phone Help Data Folder Pictures DCIM Ring SongsTones S! Appli Widget Music Videos Lifestyle-Appli Books Customized Screen Status Templates Decoration Call Flash Other Documents Memory Status Media Player Music Videos Streaming Settings MTP Mode Communication S! Town S! Loop S! Friend's Status S! Circle Talk Blog Tool Phone Phone Book Add New Entry Information Call Log Play Messages Call Voicemail Category Control My Details Speed Dial/Mail Mail Groups S! Addressbook Backup Ph.Book Settings Call Log Settings Manage Entries Settings Phone Mode Settings Display Customize Sounds & Alerts Date & Time Set Key Light
(Language) User Dictionary Set Key Shortcut Ringer Output Earpiece Volume Change Menu Double Number Settings Locks Software Update Master Reset Connectivity Infrared IC Transmission USB Mode USB Charge Memory Card Backup/Restore Call Call Time & Cost Answer Phone Voicemail/Divert Video Call Show My Number
)Missed Calls Int'l Calling Disp. Time/Cost Call Barring Minute Minder Decoration Call Auto Answer Call Waiting Network Select Network Select Service Ofine Mode Retrieve NW Info Location Info Network Info External Device vi vi Handset Functions Calling Voice Call Basic Operations Handset Power On/Off Power On
" (Long) If Japanese appears rst time 831SH powers on, press % three times, choose and press
%. In Standby, press %, choose and press %. In Main Menu, change interface to English (below). Power Off
" (Long) English Interface
%S S%S Language S%S English S%
Network Settings Retrieve Network Information to use Network-related services; the rst time you press B, % or A, a prompt appears. B, % or A S Yes S%
Setting Clock
%S Settings S%S Date & Time S%S Set Date/Time S%S Enter date and time (24-hour format) S%
My Phone Number
%S0 Enter number S!
" S Call ends Redialing cS A record S!
" S Call ends Video Call Enter number SBS Video Call S%
" S Call ends Incoming Image Outgoing Image Other Party's Number/Name vii Handset Functions International Call Enter number SBS Int'l Call S%S A country S%S!
" S Call ends 831SH is Global Roaming eligible. For details, contact SoftBank Customer Center, General Information. Answering a Call When a call arrives, !
" S Call ends Answer Phone Activating
$ (Long)
$S A record S%
$ (Long) To cancel, Playing Messages To stop,
Text Entry Switching Entry Modes In text entry windows, &S A mode S%
S Enter text Kanji (hiragana) Double-byte katakana Single-byte katakana Double-byte alphanumerics Single-byte alphanumerics Single-byte number Character Code
Example: Entering no In text entry windows, &S Abc S%S 66SdS666S%
Messaging SMS/S! Mail SMS Exchange up to 160 alphanumerics with SoftBank handsets. Exchange up to 30,000 characters with e-mail compatible SoftBank handsets or other devices; attach media les, etc. S! Mail Customizing Address Saving to Phone Book Change alphanumerics before @ of the default handset mail address. Customizing handset mail address helps reduce spam. BS Settings S%S Address Settings S
%S English S%S Onscreen instructions Sending Messages BS Create Message (S! Mail) or Create New SMS S%S Enter recipient S Enter subject (S! Mail) S Attach les (S! Mail)S Enter text S%SA Receiving Messages Information window opens for new mail.
% to open message list. Phone Book Phone Book Entry Items Phone Number Enter up to ve numbers on handset
(32 digits each). Mail Address Enter up to ve addresses on handset
(128 single-byte alphanumerics each).
%S Phone S%S Add New Entry S%S Last Name: S%S Enter S%S First Name:
S%S Enter S%S Add Phone Number:
S%S Enter number S%S An icon S%S Add Email Address: S%S Enter address S%S An icon S%SA Editing Entries bS An entry SBS Edit S%S An item S%S Edit S%SA Dialing via Phone Book bS Enter reading S A name S%S A phone number S!
Voicemail Activating
%S Settings S%S Call S Voicemail/
Divert S%S Voicemail S%S Activate S%S Always or No Answer S%S Ring time (for No Answer)S%
Playing Messages
%S Phone S%S Call Voicemail S%S Follow the voice guidance viii ix5ix ix Handset Functions Mobile Camera Capturing Still Images
%S Camera S%S Photo Camera S%
S Frame image on Display S%S%
Recording Video
%S Camera S%S Video Camera S%S Frame image on Display S%S%S%
Digital TV Area Setup Follow these steps when activating TV for the rst time.
&S Yes S%S A region S%S A prefecture S%S A locality S%S%
Watching TV
"S Yes S%
&S A channel S L to adjust volume To end, Panel Description Program name Channel key Area name Sound Language Signal strength Channel Volume Recording/Playing Programs Recording Insert Memory Card beforehand.
&S A channel S%S (Long) to start S%S (Long) to end
&SBS TV Player S%S A le S%
Playing To stop, A (Long) Yahoo! Keitai Accessing Yahoo! Keitai AS S%S English S%S Highlight a menu item S%
Using PC Site Browser
%SYahoo! Keitai S%S PC Site Browser S%S Enter URL S%S URL S%S Highlight a menu item S%
Media Player Playing Music
%S Media Player S%S Music S%SMy Music S%S Music or Ring Tones S All Music S%SA leS%
Artist name Track number Status Playback Mode Title Elapsed time Volume Information link Sound Effects Adding Playlists
%S Media Player S%S Music S%S My Music S%S Music or Ring Tones SBS Add New Playlist S%S Enter name S%
Using Playlists
%S Media Player S%S Music S%SMy Music S%S Music or Ring Tones S A Playlist S%S A leS%
Managing Files Opening Files
%S Data Folder S%S A folder S%S A le S%
Format Memory Card
%S Settings S%S Connectivity S Memory Card S%S Format Card S%S Yes S%S Handset Code S%S YesS%
Software Update Precaution Before updating software, end all active functions/applications. Updating Software
%S Settings S%S Software Update S%S Software Update S%
Station name x xi General Notes Electromagnetic Waves For body-worn operation, this phone has been tested and meets RF exposure guidelines when used with accessories containing no metal, that position handset a minimum of 15 mm from the body. Use of other accessories may not ensure compliance with RF exposure guidelines. CE Declaration of Conformity Hereby, Sharp Telecommunications of Europe Ltd, declares that 831SH is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the original declaration of conformity for each model can be found at the following Internet address:
http://www.sharp.co.jp/k-tai/
Battery - CAUTION Use specied battery or Charger only. Non-specied equipment use may cause malfunctions, electric shock or re due to battery leakage, overheating or bursting. Do not dispose of an exhausted battery with ordinary refuse; always tape over battery terminals before disposal. Take battery to a SoftBank Shop, or follow the local disposal regulations. Charge battery in ambient temperatures between 5 and 35; outside this range, battery may leak/overheat and performance may deteriorate. Mobile Light Do not use Mobile Light near people's faces. Eyesight may be temporarily affected leading to accidents. CAUTION:
Use of controls, adjustments or performance of procedure other than those specied herein may result in hazardous radiation exposure. As the emission level from Mobile Light LED used in this product is harmful to the eyes, do not attempt to disassemble the cabinet. Servicing is limited to qualied servicing station only. CLASS 1 LED Product EN60825-1:1994 A1:2002 & A2:2001 Mobile Light Mobile Light LED Properties a) Emission Duration: Continuous b) Wavelength White: 400 - 700 nm c) Maximum Emission Output White: 310 W (620 W inside handset) European RF Exposure Information Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientic organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as the Specic Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg. As mobile devices offer a range of functions, they can be used in other positions, such as on the body as described in this user guide*. Highest SAR value:
Model 831SH At the Ear**
1.109 W/kg On the Body 0.871 W/kg As SAR is measured utilizing the device's highest transmitting power the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the Network. The World Health Organization has stated that present scientic information does not indicate the need for any special precautions for the use of mobile devices. They note that if you want to reduce your exposure then you can do so by limiting the length of calls or using a handsfree device to keep the mobile phone away from the head and body.
*Please see Electromagnetic Waves on P.xii for important notes regarding body-worn operation.
**Measured in accordance with international guidelines for testing. FCC Notice
. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. FCC Information to User This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient/relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/
TV technician for help. xii xiii General Notes with the FCC and can be found at https://
fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch. cfm under the Display Grant section after searching on the corresponding FCC ID (see table on the left). Additional information on Specic Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association
(CTIA) Website at http://www.phonefacts.net. FCC RF Exposure Information Your handset is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The guidelines are based on standards that were developed by independent scientic organizations through periodic and thorough evaluation of scientic studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless handsets employs a unit of measurement known as the Specic Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Highest SAR value:
Model At the Ear On the Body FCC ID 831SH APYHRO00091 0.590 W/kg 0.450 W/kg This device was tested for typical body-worn operations with the back of the handset kept 1.5 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1.5 cm separation distance between the user's body and the back of the handset. The use of beltclips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. The FCC has granted an Equipment Authorization for this model handset with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handset is on le Customer Service SoftBank Customer Center From a SoftBank handset, dial toll free at 157 (General Information) 113 (Customer Assistance) SoftBank Global Call Center From outside Japan, dial
+81-3-5351-3491 (International charges apply) Call this number immediately if handset/USIM Card is lost or stolen while outside Japan. Call these numbers toll free from landlines. Subscription Area Service Center Phone Number Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui General Information m 0088-240-157 Customer Assistance m 0088-240-113 Aichi, Gifu, Mie, Shizuoka Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama General Information m 0088-241-157 Customer Assistance m 0088-241-113 General Information m 0088-242-157 Customer Assistance m 0088-242-113 Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa General Information m 0088-250-157 Customer Assistance m 0088-250-113 xiv xv