First Step Guide Before Using Handset Handset Functions General Notes Customer Service ii vii xiv xvii See Online User Guide for "Safety Precautions."
i Before Using Handset USIM Card Installation USIM PIN Accessory Battery (SHBBZ1) Battery Installation 11 Remove cover Charging Use specied AC Charger ZTDAA1 (sold separately) only. Small Light External Device Port AC 100V Outlet Charger Connector Blades Arrows 2 Release Tabs AC Charger 3 Port Cover 1 4-digit code (9999 by default); activate PIN Entry to restrict usage. Change PIN as needed. PIN Lock & Cancellation (PUK Code*) Entering incorrect PIN three consecutive times activates PIN Lock, limiting handset use. Enter PUK Code to unlock. For details, contact SoftBank Mobile Customer Center, General Information. Each USIM Card has a unique Personal
Unblocking Key (PUK Code). Do not disclose it to unauthorized persons. Notch 11 21 Open Port Cover to insert Charger Connector Plug AC Charger into AC outlet
. Small Light illuminates red while charging. Small Light goes out when battery is full. 31 After charging, unplug AC Charger, then disconnect handset
. Press and slide as shown. 21 Insert battery 31 Close cover ii 11 21
. Slide in USIM Card with IC chip facing down Insert battery (P.ii) First power off handset and remove battery. Do not force USIM Card into/out of handset. USIM Card must be inserted to use handset. iii Before Using Handset
. Message appears for incorrect code entries; retry. If Network Password is incorrectly entered three times consecutively, Call Barring settings are locked. To resolve, Network Password and Center Access Code must be changed. For details, contact SoftBank Mobile Customer Center, General Information. Specications Weight*
Continuous Talk Time*
Continuous Standby Time*
Charging Time
(power off)*
Dimensions
(W x H x D)*
g minutes (3G) minutes (GSM) hours (3G) hours (GSM)
(Slider closed) AC Charger: minutes In-Car Charger: minutes x x mm
(Slider closed, without protruding parts) 0.25 W (3G) 2.0 W (GSM) Maximum Output
. Values calculated with battery installed.
*Approximate value. Manner Mode Minding Mobile Manners Please use handset responsibly. Inappropriate handset use can be both dangerous and bothersome. Please take care not to disturb others when using handset. Adjust handset use according to your surroundings. Activating/Canceling Manner Mode
(Long) Security Codes Handset Code Administrator Code 9999 by default; use or change some functions. 9999 by default; required for Reset Settings, Reset All, Direct Browser Lock and Proxy Setting. 4-digit code selected at contract; access Optional Services via landlines or change contract details. 4-digit code selected at contract; restrict incoming/outgoing calls (Call Barring). Center Access Code Network Password iv Display Indicators & Key Assignments Signal strength Within 3G range Packet transmission available Unread mail Reading Memory Card Manner mode active Battery strength New Voicemail Alarm set Multi Selector Select menu items, move cursor, or scroll pages, etc. Multi Selector operations are indicated in this guide as shown below:
%: Press center c: Press left side d: Press right side a: Press top b: Press bottom A Open Yahoo! Keitai Main Menu or execute Softkey functions
& Activate TV or switch entry
" Turn handset power on/off modes Side Keys I : Activate mobile camera or record TV programs H : Activate/cancel Keypad Lock E : Increase volume F : Decrease volume Volume Key operation is indicated in this guide as shown below:
L : Press E or F v B Open Messaging menu or execute Softkey functions Open Shortcuts menu. In text entry windows, toggle upper/lower case
return to previous window
$ Delete entries, escape/
! Initiate/answer calls 1
Enter numbers/characters
Before Using Handset Messaging Received Msg. Create Message Retrieve New Msg. Drafts Templates Sent Messages Unsent Messages Chat Folder Server Mail Box Create New SMS Settings Memory Status Yahoo!
Yahoo! Keitai Menu List Bookmarks Saved Pages Web Search Enter URL History PC Site Browser Direct Browser Browser Settings S! Appli S! Appli Library Osaifu-Keitai Notication History Settings Information Entertainment S! Information Channel/Weather S! Quick News Free Contents S! Contents Store Media Player S! Friend's Status S! Circle Talk Near chat Blog Tool Digital Media Viewer BookSurng e-Book Viewer Camera Easy Auto Camera Pro Auto Camera Instant Camera Fine Video Camera Video Camera for Mail Various Cameras Album Scan Barcode Scan Card Kanji Grabber Review Set Camera Key Videos/Music Tools PIM/Life Calendar Alarms Wakeup TV Relaxation Time Tasks Calculator Expenses Memo Osaifu-Keitai Simulated Call Clock/Gauge Stopwatch Countdown Timer World Clock Hour Minder Pedometer Compass S! GPS Navi Menu List Battery Meter Doc./Rec. Dictionary Search Document Viewer Notepad Scratch Pad ASCII Art Voice Recorder Barcode/Scan Phone Help Connectivity Wi-Fi Bluetooth Infrared IC Transmission USB Mode USB Charge Memory Card Backup/Restore Data Folder Pictures DCIM Ring SongsTones S! Appli Widget Music Videos Lifestyle-Appli Books Customized Screen Status Templates Decoration Call Flash Other Documents Memory Status Widget Widget Store Widget Contents Widget History Settings TV Digital TV TV Player TV-Image Folder TV Link TV Listing Familink Remote Reservation List Settings Recorder Contents Phone Phone Book Add New Entry Information Call Log Play Messages Call Voicemail S! Addressbook Back-up My Details Set Category Mail Groups Speed Dial/Mail Ph.Book Settings Call Log Setting Manage Entries Settings Sound/Display Mode Settings Display Customized Screen Sounds & Alerts Date & Time
(Language) Ringer Output Earpiece Volume Change Menu Phone/
User Dictionary Set Key Shortcut Motion Control Vector Pad Settings Touch Panel Set Key Light Double Number Video/Music Menu Updates Memory Card Backup/Restore Locks Software Update Master Reset Call Call Time/Data Counter Answer Phone Voicemail/Divert Video Call Show My Number Missed Calls Int'l Calling Call Barring Decoration Call Slider Settings Auto Answer Call Waiting Network Select Network Select Service Re-search Signal Ofine Mode Retrieve NW Info Network Info Wi-Fi External Device vi vi Handset Functions Calling Voice Call Basic Operations Handset Power On/Off Power On
" (Long) After Power On Graphic, follow these steps:
"S"S%SbS%
Change interface to English (below).
" (Long) Power Off English Interface
%S S%S Language S%S English S%
Network Settings A prompt appears when %, a, B or A is pressed for the rst time. Follow these steps to retrieve Network Information to use Network-related services and TV;
retrieval automatically sets Clock:
Yes S%S Retrieval starts S%
My Phone Number
%S0 Enter number S!
" S Call ends Redialing cS A record S!
" S Call ends Video Call Enter number S%S Video Call S%
" S Call ends Incoming Image Outgoing Image Other Party's Number/Name vii Handset Functions International Call Enter number SBS Int'l Call S%S A country S%S!
" S Call ends 941SH is Global Roaming eligible.See SoftBank Mobile Website for details:
http://mb.softbank.jp/en/global_services/
Answering a Call When a call arrives, !
" S Call ends Answer Phone Activating
$ (Long)
$S A record S%
To cancel, Playing Messages To stop,
$ (Long) Text Entry Switching Entry Modes In text entry windows, &S A mode S%
S Enter text Example: Entering no In text entry windows, &S Abc S%S 66SdS666S%
viii Messaging SMS/S! Mail SMS Exchange up to 160 alphanumerics with SoftBank handsets. Exchange up to 30,000 characters with e-mail compatible handsets, PCs, etc.;
attach media les, etc. S! Mail Customizing Address Change alphanumerics before @ of the default handset mail address. Customizing handset mail address helps reduce spam. BS Settings S%S Address Settings S
%S English S%S Onscreen instructions Sending Messages BS Create Message (S! Mail) or Create New SMS S%S Enter recipient S Enter subject (S! Mail) S Attach les (S! Mail)S Enter text SA Receiving Messages Information window opens for new mail.
% to open message list. Phone Book Phone Book Entry Items Phone Number Enter up to ve numbers on handset
(32 digits each). Mail Address Enter up to ve addresses on handset
(128 single-byte alphanumerics each). Saving to Phone Book bSBS Add New Entry S%S Last Name: S%S Enter S%S First Name:
S%S Enter S%S Add Phone Number:
S%S Enter number S%S A type S%S Add Email Address: S%S Enter address S%S A type S%SA Editing Entries bS An entry SBS Edit S%S An item S%S Edit S%SA Dialing via Phone Book bS Enter reading S A name S%S A phone number S!
Voicemail Activating
%S Settings S%S Call (tab) S Voicemail/
Divert S%S Voicemail S%S Activate S%S Always or No Answer S%S Ring time (for No Answer)S%
Playing Messages
%S Phone S%S Call Voicemail S%S Follow the voice guidance Mobile Camera Capturing Still Images I (Long) S Frame subject on Display S
%S%
Recording Video
%S Camera S%S Fine Video Camera S%S Frame subject on Display S%S%
S%
ix Handset Functions Digital TV Area Setup Follow these steps when activating TV for the rst time:
&S Yes S%S A region S%S A prefecture S%S A locality S%S%
Watching TV
&S A channel S L to adjust volume
"S Yes S%
To end, Window Description Program name Sound Channel Area name Channel key Channel Station name Signal strength Volume Recording/Playing Programs Recording
&S A channel S I (Long) to start S I (Long) to end
&SBS TV Player S%S A le S%
A (Long) Playing To stop, Yahoo! Keitai Using Yahoo! Keitai AS Highlight menu item S%
Using PC Site Browser
%SYahoo! S%S PC Site Browser S%S Homepage S%S (Onscreen prompts S) Highlight menu item S%
Media Player Playing Music
%S Entertainment S%S Media Player S%S Music S%SMy Music S%S All Music S%SA leS%
Artist name Pause Status Track number Playback slider Rewind Playback Mode Title Elapsed time Information link Volume control Volume Fast forward Sound Effects Adding Playlists
%S Entertainment S%S Media Player S%S Music S%S My Music S%SBS Add New Playlist S%S Enter name S%
Managing Files Opening Files
%S Data Folder S%S A folder S%S A le S%
Format Memory Card
%S Settings S%S Phone/
Memory Card S%S Format Card S%S Yes S%S Handset Code S%S YesS%
(tab) S Software Update Precaution Before updating software, end all active functions/applications. Updating Software
%S Settings S%S Phone/
Software Update S%S Software Update S%S Onscreen instructions
(tab) S Touch Panel Touch Display to select menu items, move pointer, scroll pages, etc.; supports most handset operations. Calibrating Touch Panel Calibrate Touch Panel to improve precision. Hold handset normally during calibration.
%S Settings S%S Phone/
(tab) S Touch Panel S%S Correct Touch Panel S%S Yes S%S Onscreen instructions Important Usage Notes
. Touch Panel may not respond in these situations:
, Use with gloved ngers/ngernails
, Use of pens, pencils or other sharp objects
, Use with objects placed on/against Display
. Do not:
, Touch Display with wet ngers
, Subject Display to force/pressure
, Place labels or stickers over Display x xi Handset Functions Selection & Execution Tap Tap Display to open windows or execute Softkey functions/operations. Camera Tap twice to execute certain operations. Long Touch Touch and hold Display to execute certain functions/operations. Dictionary Special Operations (Double Tap) Tap twice in rapid succession (within approximately 0.6 seconds) to enlarge/
reduce images, etc. Move/Draw (Drag) Touch and drag target item to move it;
release your nger to stop/save. Screen Scroll (Swipe) To see items outside Display area, swipe a nger across Display in opposite direction. Enlarge/Reduce (Spread/Pinch) Pinch or spread your ngers to reduce or enlarge images, etc. Keypad Lock With Slider closed, Display goes dark and Keypad Lock activates after a period of inactivity or pressing H. To cancel it, follow these steps:
H (Display activates) SH (Keypad Lock deactivates) xii xiii General Notes Electromagnetic Waves For body-worn operation, this phone has been tested and meets RF exposure guidelines when used with accessories containing no metal, that position handset a minimum of 15 mm from the body. Use of other accessories may not ensure compliance with RF exposure guidelines. CE Declaration of Conformity In some counties/regions, such as France, there are restrictions on the use of wireless LAN. If you intend to use wireless LAN on the handset abroad, check the local laws and regulations beforehand. Hereby, Sharp Telecommunications of Europe Ltd, declares that 941SH is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the original declaration of conformity for each model can be found at the following Internet address:
http://www.sharp.co.jp/k-tai/
Battery - CAUTION Use specied battery or Charger only. Non-specied equipment use may cause malfunctions, electric shock or re due to battery leakage, overheating or bursting. Do not dispose of an exhausted battery with ordinary refuse; always tape over battery terminals before disposal. Take battery to a SoftBank Shop, or follow the local disposal regulations. Charge battery in ambient temperatures between 5 and 35; outside this range, battery may leak/overheat and performance may deteriorate. Mobile Light Do not use Mobile Light near people's faces. Eyesight may be temporarily affected leading to accidents. CAUTION:
Use of controls, adjustments or performance of procedure other than those specied herein may result in hazardous radiation exposure. As the emission level from Mobile Light LED used in this product is harmful to the eyes, do not attempt to disassemble the cabinet. Servicing is limited to qualied servicing station only. CLASS 1 LED Product EN60825-1:1994 A1:2002 & A2:2001 Mobile Light Mobile Light LED Properties a) Emission Duration: Continuous b) Wavelength White: 400 - 700 nm c) Maximum Emission Output White: 700 W (1.2 mW inside handset) European RF Exposure Information Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientic organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as the Specic Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg. As mobile devices offer a range of functions, they can be used in other positions, such as on the body as described in this user guide*. Highest SAR value:
Model 941SH At the Ear**
0.789 W/kg On the Body 0.496 W/kg As SAR is measured utilizing the device's highest transmitting power the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the Network. The World Health Organization has stated that present scientic information does not indicate the need for any special precautions for the use of mobile devices. They note that if you want to reduce your exposure then you can do so by limiting the length of calls or using a handsfree device to keep the mobile phone away from the head and body.
*Please see Electromagnetic Waves on P.xiv for important notes regarding body-worn operation.
**Measured in accordance with international guidelines for testing. FCC Notice
. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. FCC Information to User This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient/relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/
TV technician for help. xiv xv General Notes with the FCC and can be found at https://
fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch. cfm under the Display Grant section after searching on the corresponding FCC ID (see table on the left). Additional information on Specic Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association
(CTIA) Website at http://www.phonefacts.net. FCC RF Exposure Information Your handset is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The guidelines are based on standards that were developed by independent scientic organizations through periodic and thorough evaluation of scientic studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless handsets employs a unit of measurement known as the Specic Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Highest SAR value:
Model At the Ear On the Body FCC ID 941SH APYHRO00109 0.460 W/kg 0.454 W/kg This device was tested for typical body-worn operations with the back of the handset kept 1.5 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1.5 cm separation distance between the user's body and the back of the handset. The use of beltclips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. The FCC has granted an Equipment Authorization for this model handset with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handset is on le xvi Customer Service For SoftBank handset or service information, call General Information. For repairs, call Customer Assistance. SoftBank Mobile Customer Center From a SoftBank handset, dial toll free at 157 (General Information) 113 (Customer Assistance) SoftBank Mobile Global Call Center From outside Japan, dial
+81-3-5351-3491 (International charges apply) Call this number immediately if handset/USIM Card is lost or stolen while outside Japan. Call these numbers toll free from landlines. Subscription Area Service Center Phone Number Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui General Information m 0088-240-157 Customer Assistance m 0088-240-113 Aichi, Gifu, Mie, Shizuoka Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama General Information m 0088-241-157 Customer Assistance m 0088-241-113 General Information m 0088-242-157 Customer Assistance m 0088-242-113 Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa General Information m 0088-250-157 Customer Assistance m 0088-250-113 xvii