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Important Information for the SHARP AQUOS Crystal Important Safety Information page 2 Manufacturers Warranty page 20 General Terms and Conditions of Service page 25 Important Message from Sprint page 57 Important Safety Information This booklet contains important operational and safety information that will help you safely use your phone. Failure to read and follow the information provided in this booklet may result in serious bodily injury, death, or property damage. General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. To maximize performance, do not touch the bottom portion of your phone where the internal antenna is located while using the phone. Speak directly into Mic. Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. 2 Important Safety Information Maintaining Safe Use of and Access to Your Phone Do Not Rely on Your Phone for Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication (e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details. Using Your Phone While Driving Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first. Following Safety Guidelines To operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger. Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating systems or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle. Important Safety Information 3 Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals. Note: Always turn off the phone in healthcare facilities, and request permission before using the phone near medical equipment. Turning Off Your Phone Before Flying Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air. Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives. Turn your phone off when youre in any area that has a potentially explosive atmosphere. Although its rare, your phone could generate sparks. Sparks can cause an explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include:
Fueling areas such as gas stations. Below deck on boats. Fuel or chemical transfer or storage facilities. Areas where the air contains chemicals or particles such as grain, dust, or metal powders. Any other area where you would normally be advised to turn off your vehicles engine. 4 Important Safety Information Note: Never transport or store flammable gas, flammable liquids, or explosives in the compartment of your vehicle that contains your phone. Restricting Childrens Access to Your Phone Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your Sprint invoice. Using Your Phone With a Hearing Aid Device A number of Sprint phones have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing devices (including hearing aids and cochlear implants), users may detect a noise which can interfere with the effectiveness of the hearing device. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a standardized means of measuring both wireless phone and hearing devices to determine usability rating categories for both. Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. Phones that have been rated have a label located on the box. These ratings are not guarantees. Results will vary depending on the users hearing device and individual type and degree of hearing loss. If a hearing device is particularly vulnerable to interference noise; even a phone with a higher rating may still cause unacceptable noise levels in the hearing device. Trying out the phone Important Safety Information 5 with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing devices than unrated phones. (M4 is the better/higher of the two ratings.) T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing devices telecoil (T Switch or Telephone Switch) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing devices have telecoils in them.) Note: New Technologies, Including VoIP over Wi-Fi or LTE This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be newer wireless technologies (including VoIP over Wi-Fi or LTE) used in this phone that have not been tested for use with hearing aids. Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:
Any combined rating equal to or greater than six offers excellent use. Any combined rating equal to five is considered normal use. Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for excellent use. This is synonymous for T ratings. 6 Important Safety Information Sprint further suggests you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. Should you experience interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to the store within 14 days of purchase. (A restocking fee may be applied to exchanges. Visit sprint.com/
returns for details.) More information about hearing aid compatibility may be found at: fcc.gov, fda.gov, and accesswireless.org. Getting the Best Hearing Device Experience With Your Phone To further minimize interference:
Set the phones display setting to a lower brightness:
1. From home, touch
> Settings
> Display >
Brightness. 2. Adjust the dimmer slider and then touch OK. Position the phone so the internal antenna is farthest from your hearing aid. Move the phone around to find the point with least interference. Important Safety Information 7 Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your batterys performance. In order to avoid damage, charge the phone only in temperatures that range from 41 F to 95 F (5 C to 35 C). Dont use AC Adapter in direct sunlight or in high humidity areas, such as the bathroom. Never dispose of a phone by incineration. The battery may need recharging if it has not been used for a long period of time. Dont store the phone in high temperature areas for long periods of time. Its best to follow this storage rule:
-4 F to 113 F (-20 C to 45 C) Disposal of Lithium Ion (Li-Ion) Batteries Do not handle a damaged or leaking Li-Ion battery as you can be burned. Special Note: Be sure to dispose of your phone properly. In some areas, the disposal of phones in household or business trash may be prohibited. 8 Important Safety Information Safety, Regulatory, & Legal Phone, SIM Card, SD Card, AC Adapter (including Micro USB Cable) Use specified AC Adapter only. Non-specified equipment use may cause Internal Battery to leak, overheat, burst or ignite, and may cause AC Adapter to overheat, ignite, malfunction, etc. Do not disassemble, modify or solder phone or related hardware. May cause fire, injury, electric shock or malfunction. Internal Battery may leak, overheat, burst, ignite, etc. Do not expose internal phone parts or AC Adapter to liquids. Also do not use phone or AC Adapter in high humidity or near water (in bathrooms, shower rooms, etc.). If liquid (water, rain, pet urine, etc.) gets inside, immediately turn the power off. Do not let exposed internal parts remain wet; do not charge while they are wet. May cause overheating, electric shock, fire, injury or malfunction. Use only as directed. Do not charge, use, or leave phone or related hardware in extreme heat (fire, heat sources, direct sunlight, inside vehicles (especially on the dashboard), etc.). Do not charge, leave, use, or be carrying phone or related hardware in a warm place or where heat collects. Also do not go to sleep with phone covered by cloth. May cause warping/malfunction; Internal Battery may leak, overheat, ignite or burst. Phone or related hardware may become hot to the touch, leading to burns or other problems. If Micro USB plug cannot be inserted into phone properly, do not force the plug into phone. Check Micro USB plug orientation; retry. Connecting the plug in phone incorrectly may cause Internal Battery to leak, overheat, burst, ignite, etc. While AC Adapter is connected to phone, do not step on it or apply other excessive force. Important Safety Information 9 Charging with damaged terminals may cause malfunction or fire. When charging, take care where phone and AC Adapter are located and with handling. Phone uses glass and acrylic resin; do not subject to impact or apply excessive force. Phone may break, scattering smashed sharp glass or acrylic resin pieces. Should phone break, do not touch glass or acrylic resin pieces or broken parts directly; may cause injury. Do not place phone or AC Adapter in/on ovens, microwave ovens, pressure cookers, induction stoves or other cooking appliances. Internal Battery may leak, overheat, burst or ignite. Phone/AC Adapter may overheat, emit smoke, ignite, malfunction, etc. Do not drop/throw or subject to strong impact. Internal Battery may leak, overheat, burst or ignite, resulting in fire, electric shock, malfunction, etc. For unusual sound/odor, smoke or other abnormality:
Continued use may cause fire, electric shock, or cause Internal Battery to leak, burst, etc.; grasp adapter body to disconnect AC Adapter, and then power off, being careful not to burn or injure yourself. Keep liquid (e.g., pet urine) and conductive material
(e.g., pencil lead, metal strip/jewelry) away from External Device Port. May cause short-circuiting, resulting in fire, malfunction, etc. Never connect Micro USB plug while phone or AC Adapter is wet. Any liquid (tap water, beverage, sea water, pet urine, etc.), or any other foreign matter, that is on phone or Micro USB plug when connecting Micro USB plug may cause unusual overheating, burning out, fire, malfunction, burns, etc. due to electric shock or short-circuiting. Do not expose phone or related hardware to hot air from dryers or other sources to dry them or for other purposes. Avoid saunas or hot water. Internal Battery may leak, overheat, burst or ignite. 10 Important Safety Information Phone/AC Adapter may overheat, emit smoke, ignite, malfunction, etc. Do not place phone or related hardware on unstable surfaces. Phone or related hardware may fall, resulting in injury, malfunction, etc.; take added care when Vibration is set or while charging. When removing AC Adapter from phone, grasp Micro USB connector to remove and do not pull by the cable. When removing AC Adapter from the outlet, grasp adapter body to disconnect AC Adapter, and do not pull by the cable. Pulling by the cable may damage cable or terminals, causing fire, electric shock, etc. Keep phone and related hardware away from infants and pets. Infants and pets may choke from swallowing phone or related hardware or be injured, etc. Internal Battery Do not dispose of phone in fire. Internal Battery may leak, burst, ignite, etc. Do not damage (nail, hammer, stomp, etc.) phone or subject it to strong impact. Internal Battery may leak, overheat, burst, ignite, etc. If battery fluid gets in eyes, do not rub; rinse with clean water and consult a doctor immediately. Eyes may be severely damaged. If battery fluid contacts skin or clothes, discontinue phone use and rinse with clean water immediately. May cause skin damage. If charging continues even after specified Charging Time, stop charging. Internal Battery may leak, overheat, burst, ignite, etc. Do not let your pet bite phone; if this occurs, do not use phone. Pet bites may cause Internal Battery to leak, overheat, burst or ignite. May cause phone/
related hardware to malfunction, or fire may result. Important Safety Information 11 Phone Users with a heart condition should adjust ringtone Vibration and Volume as needed. May cause heart damage. If thunder is audible while outdoors, power off; find cover. There is a risk of lightning strike or electric shock. Do not shine Mobile Light in eyes. May temporarily affect eyesight or startle, leading to accidents. Protective Sheet may be hot to the touch while power is on or immediately after powering off. May cause burn injuries. When removing Battery Cover, power off and wait until handset cools down. Normally use phone with Battery Cover attached. Do not peel, damage or subject Protective Sheet to impact. There are Battery and precision parts under Protective Sheet. Do not peel, damage or subject it to impact; may cause malfunction, overheating, ignition, electric shock, impairment, burn injuries, etc. Keep phone away from magnetic items (e.g., magnetic cards). Data on bank cards, credit cards, telephone cards, floppy disks, etc. may be lost. Phone may become hot while in use, especially in high temperatures. Prolonged contact with skin may cause burns. Always maintain some distance from Speaker while ringtones, music or other phone sounds play. Excessive volume may damage ears or hearing. During a call, the sound level on phone may vary, depending on how you are routing the sound. Keep the volume at a moderate level to prevent damage to your hearing. For any skin irritation associated with use, discontinue use and consult a doctor. Metal and other materials may cause skin irritation, rashes, or itchiness depending on your physical condition. 12 Important Safety Information AC Adapter Unplug AC Adapter for periods of disuse; grasp by adapter body to disconnect. Leaving AC Adapter plugged in can allow foreign matter or liquid to collect on adapter body or allow AC Adapter to be stepped on, causing electric shock, fire or malfunction. Plug AC Adapter firmly into the outlet, keeping the adapter body and terminals free from conductive material (pencil lead, metal strip/jewelry, etc.). May cause fire, burns, malfunction, etc. due to electric shock or short-circuiting. Do not touch adapter body with wet hands. May cause electric shock, malfunction, etc. Do not touch AC Adapter if thunder is audible. May cause electric shock or other problems. Do not subject AC Adapter to strong impact while it is plugged in. May cause malfunction or injury. To remove dust, grasp adapter body to disconnect AC Adapter, then clean with a dry cloth. Fire may result. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six
(6) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research and recommendations of Wireless Technology Research. Never come closer than six (6) inches to a person with a heart pacemaker implant when using phone. Doing so could result in interference with the function of the pacemaker. Persons with pacemakers:
ALWAYS keep phone more than six (6) inches from your pacemaker when phone is turned on. Do not carry phone in a breast pocket. Important Safety Information 13 Use the ear opposite the pacemaker to minimize the potential for interference. If you have any reason to suspect that interference is taking place, turn phone OFF immediately. Other medical devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Hospitals and health care facilities Turn phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy. Important Product Information To help maintain performance and life of Internal Battery, do not store in the following conditions. Full (immediately after charging is complete) Exhausted (too low for phone to turn on) Battery level should be at approximately 40% for optimal storage. Any stored data or settings on the device may be inadvertently erased or altered due to malfunction or repair. We strongly recommend you regularly make a back up copy of all important data (contact lists, etc.). Please note that we are not responsible for damages resulting from erasure/alteration of stored data (i.e., contact lists, music, pictures, videos) and settings on the device due to malfunction, repair, exchange, or any other handling. Phone transmissions may be disrupted inside buildings, tunnels or underground, or when moving into/out of such places; may affect calls. 14 Important Safety Information Phone internal temperature may increase depending on usage or environment, causing housing to heat up.
(Phone may stop charging or Display brightness may be adjusted for safety.) After a period of phone use under such conditions, warning appears and phone shuts down after approximately 3 minutes. To lower internal temperature and prevent automatic shutdown, exit all applications and activate Screen lock. After a period of Camera use at high internal temperature, warning appears and phone automatically shuts down. (Shot image is saved.) Phone is not waterproof. Do not expose to water or leave in high humidity. When walking in the rain, do not place in an outside bag pocket or carry in your hand. Do not place near an air conditioner vent. A sudden temperature change may cause condensation and cause corrosion of the phone interior. Do not place in your clothes when at a sink, etc. Leaning over or other posture while placed in pocket, etc. may cause phone to fall into sink and be exposed to water. When at a shore, etc., be sure to keep in a bag, etc. to avoid exposure to splashing and direct sunlight. Do not touch with sweaty hands or place in a pocket of sweaty clothes. Hand and body sweat can enter phone and cause malfunction. Avoid extreme temperature or direct sunlight. Phone/Internal Battery may become warm during operation or while charging. This is normal. Clean phone with a soft dry cloth. Alcohol/solvent use may fade color/print. Avoid scratching Display. Do not power off while using SD Card; may result in data loss or malfunction. Important Safety Information 15 Avoid covering Mic, Speaker and Recorder Mic while using phone. Do not cover Light Sensor or place a sticker/label over it; may hinder ambient light detection, resulting in malfunction of Light Sensor. Radio Frequency (RF) Energy Understanding How Your Phone Operates Your phone is basically a radio transmitter and receiver. When its turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watt to 0.2 watt in digital mode. Knowing Radio Frequency Safety The design of your phone complies with updated NCRP standards described below. In 199192, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSIs 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP). 16 Important Safety Information Body-Worn Operation This device was SAR tested for typical body-worn operations with the phone kept 1.5 cm from the body. When operating with Hotspot functionality engaged, a separation distance of 1.0 cm was used. To maintain compliance with FCC RF exposure requirements, use only belt-clips, holsters or similar accessories that maintain a 1.5 cm separation distance between the users body and the phone, including the antenna. The use of belt-clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. For more information about RF exposure, visit the FCC website at fcc.gov. Specific Absorption Rates (SAR) for Wireless Phones The SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of a wireless phone. The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the phone emits. All phone models are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially less than the level reported to the FCC. This is because of a variety of factors including its proximity to a base station antenna, phone design and other factors. What is important to remember is that each phone meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All phones must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model phones do not mean variations in safety. SAR values at Important Safety Information 17 or below the federal standard of 1.6 W/kg are considered safe for use by the public. The highest reported SAR values of the AQUOS Crystal are:
Head: 0.94 W/kg Body-worn: 0.63 W/kg (1.5 cm) Hotspot: 1.34 W/kg (1.0 cm) FCC Radio Frequency Emission This phone meets the FCC Radio Frequency Emission Guidelines. FCC ID number: APYHRO00204 More information on the phones SAR can be found from the following FCC website:
http://transition.fcc.gov/oet/ea/. FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. 18 Important Safety Information However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient the direction of the internal antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Owners Record The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: AQUOS Crystal Serial No.:
Important Safety Information 19 Manufacturers Warranty Your phone has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturers warranty in this section. For information regarding the terms and conditions of service for your phone, please visit sprint.com or call Sprint Customer Service at 1-888-211-4727. Manufacturers Warranty SHARP (the Company) warrants to the original retail purchaser of this handheld portable cellular telephone, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within the first twelve (12) month period from the date of purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the Companys option, without charge for parts or labor directly related to the defect(s). The antenna, keypad, display and AC Adapter, if included, are similarly warranted for twelve (12) months from date of purchase. This Warranty extends only to consumers who purchase the product in the United States and it is not transferable or assignable. This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial number has been removed, altered or defaced. 20 Manufacturer's Warranty
(c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;
(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage, blown fuse, theft or improper usage of any electrical source. The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole. When sending your wireless device for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service. This includes all contact lists, downloads (i.e., application data, music and graphics) and any other data added to your device. In addition, if your wireless device uses a removable storage card, please remove the card before submitting the device and store for later use when your device is returned, repair center is not responsible for and does not guarantee restoration of any third-party software, personal information or memory data contained in, stored on, or integrated with any wireless device, whether under warranty or not, returned to repair center for repair or service. Manufacturer's Warranty 21 To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g., dated bill of sale), the consumers return address, daytime phone number and/or fax number and complete description of the problem, transportation prepaid, to repair center or to the place of purchase for repair or replacement processing. In addition, for reference to an authorized Warranty station in your area, you may telephone in the United States 844-742-7751. THE EXTENT OF THE COMPANYS LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANYS LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 12 MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER. THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product. Some states or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may 22 Manufacturer's Warranty also have other rights, which vary from state to state or province to province. IN USA:
SHARP ELECTRONICS Phone: 844-742-7751 Web: (http://www.sharpusa.com/CustomerSupport/
SharpCareCenter/Downloads.aspx) Manufacturer's Warranty 23
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24 v.7-1-13 General Terms and Conditions of Service Please note that these terms may not be the most current version. A current version of the terms is available at our website at sprint.com/termsandconditions or upon request. Para solicitar esta literatura en espaol, por favor contactar a 1-800-777-4681 o visitar a sprint.com/espanol. Basic Definitions In this document: (1) we, us, our, and Sprint mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the products and Services; (2) you, your, customer, and user mean an account holder with us or any user of our Devices or Services; (3) Device means any phone, aircard, mobile broadband device, any other device, accessory, or other product that we provide you, we sell to you, or is active on your account with us; and
(4) Service means Sprint-branded offers, rate plans, options, wireless services, billing services, applications, programs, products, software, or Devices on your account with us. Service(s) also includes any other product or service that we offer or provide to you that references these General Terms and Conditions of Service (Ts&Cs). The Service Agreement These Ts&Cs are part of your service agreement with us (the Agreement) and constitute a contract under which we provide you Services under terms and conditions that you accept. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION v.7-1-13 General Terms and Conditions of Service 25 WITH A CLASS WAIVER, A REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION. In addition to these Ts&Cs, there are several parts of the Agreement, which includes but is not limited to the following: (i) the subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you chose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction, including on-line and telephone transactions (if your service plan is not specifically set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current written Agreement and transaction materials apply);
(iii) any confirmation materials and invoices that we may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you carefully read all of the terms of the Agreement. Additional Terms Additional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items. Depending on who provides the items, the terms may come from Sprint or a third party. You are subject to any terms provided by the third party, and the terms are directly between you and that third party. Sprint is not responsible for these third-party items and associated terms. Additional terms will also apply if you activate Services as part of a bundle with another companys services (for example, cable services, home phone services, etc.). The additional terms for bundled Services may either modify or replace certain provisions in these Ts&Cs, including terms relating to activation, invoicing, payment, and disputing charges. Also, a different dispute resolution provision may apply to services provided by another company (the dispute resolution provisions in this Agreement will still apply to our Services). You will be provided details on any additional terms with your selection of any bundled 26 General Terms and Conditions of Service v.7-1-13 v.7-1-13 Service. For employee and organization discounts, the discount percentage may vary from month-to-
month based on the terms of the agreement between your employer, association, or organization and Sprint. The discount will be zero after your agreement or your organizations agreement with Sprint ends. Additional terms and eligibility requirements regarding organization discounts will be provided to you. Our Policies Services are subject to our business policies, practices, and procedures (Policies). You agree to adhere to all of our Policies when you use our Services. Our Policies are subject to change at anytime with or without notice. When You Accept The Agreement You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of the following: (a) accept the Agreement through any printed, oral, or electronic statement, including on the Web by electronically marking that you have reviewed and accepted; (b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says you are accepting the Agreement when doing so. If you dont want to accept the Agreement, dont do any of these things. Term Commitments & Early Termination Fees Sprint provides a variety of Services, some of which require you to maintain Your Services on a month to month basis or for a minimum term, usually 1 or 2 years (Term Commitment). If your Agreement contains a Term Commitment, you will be charged a fee (Early Termination Fee) for each line of Service that you terminate early (i.e., prior to satisfying the Term Commitment) or for each line of Service that we v.7-1-13 v.7-1-13 General Terms and Conditions of Service 27 terminate early for good reason (for example, violating the payment or other terms of the Agreement) but such Early Termination Fee will be prorated based on your remaining Term Commitment. Early Termination Fees are a part of our rates. Any Term Commitment, the length of the Term Commitment, and the applicable Early Termination Fee amounts and proration will be disclosed to you during the sales transaction. Carefully review any Term Commitment and Early Termination Fee requirements prior to selecting Services. After you have satisfied your Term Commitment, your Services continue on a month-to-month basis under the then-current Terms and Conditions and Service policies. Services offered on a subscription basis, as described in the Account
& Service Charges section, may not require a Term Commitment and may not automatically renew. As explained directly below, there are instances when you will not be responsible for an Early Termination Fee for terminating Services early. When You Dont Have To Pay An Early Termination Fee You arent responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) provided on a subscription basis that do not include a Term Commitment; (c) consistent with our published trial period return policy;
or (d) in response to a materially adverse change that we make to the Agreement as described directly below. Our Right To Change The Agreement & Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported 28 General Terms and Conditions of Service v.7-1-13 v.7-1-13 or available, we may change your rate plan to one for which you qualify. We will provide you notice of material changesand we may provide you notice of non-material changesin a manner consistent with this Agreement (see Providing Notice To Each Other Under The Agreement section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially adversely affected without incurring an Early Termination Fee only if: (a) you call us within 30 days after the effective date of the change; (b) you specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made; and (c) we fail to negate the change after you notify us of your objection to it. If you do not notify us and cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment. Our Right To Suspend Or Terminate Services We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following:
(a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/threatening/abusing/offending our employees or agents; (d) providing false or inaccurate information; (e) interfering with our operations; (f) using/
suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies; (g) breaching, failing to follow, or abusing the Agreement or Policies; (h) providing false, inaccurate, dated, or unverifiable identification or credit information or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications (for example, rooting the device); (j) failing to use our Services for an extended period of time; (k) failing to maintain an active Device in connection with our Services; or (l) if we v.7-1-13 v.7-1-13 General Terms and Conditions of Service 29 believe the action protects our interests, any customers interests, or our networks. Your Right To Change Services & When Changes Are Effective The account holder can typically change Services upon request. In some instances, changes may be conditioned on payment of an Early Termination Fee or certain other charges, or they may require a new Term Commitment. Changes to Services are usually effective at the start of the next full invoicing cycle. If the changes take place sooner, your invoice may reflect pro-rated charges for your old and new Services. We may, but are not obligated to, provide you the opportunity to authorize someone else to make changes to your Services, which will include the authority to make changes that will extend your Term Commitment. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement. Your Right To Terminate Services You can terminate Services at any time by calling us and requesting that we deactivate all Services. In addition, if you return or provide your Device to Sprint and fail to either deactivate service on the Device or activate another Device in connection with your Service, we reserve the right to terminate your Service, and if you are subject to a Term Commitment, you may be charged all or part of an Early Termination Fee. You are responsible for all charges billed or incurred prior to deactivation. If Services are terminated before the end of your invoicing cycle, we wont prorate charges to the date of termination and you wont receive a credit or refund for any unused Services. Except as provided above, if you are subject to an Early Termination Fee, you must also pay the invoiced Early Termination Fee for each line of Service that you terminate early. 30 General Terms and Conditions of Service v.7-1-13 v.7-1-13 Credit Checks & Credit Information We agree to provide you Services on the condition that you have and maintain satisfactory credit according to our standards and policies. You agree to provide information that we may request or complete any applications that we may provide you to facilitate our review. We rely on the credit information you furnish, credit bureau reports or other data available from commercial credit reference services, and other information (such as payment history with us) to determine whether to provide or continue to provide you Services. The Services we offer you can vary based on your credit history. We may at any time, based on your credit history, withdraw or change Services or place limits or conditions on the use of our Services. You agree to provide us updated credit information upon request. We may provide your payment history and other account billing/charge information to any credit reporting agency or industry clearinghouse. Account Spending Limits (ASL) An ASL is a temporary or permanent limit (typically based on credit history, payment history, or to prevent fraud) that we place on the amount of unpaid charges you can accumulate on your account, regardless of when payment on those charges is due. We reserve the right to determine which charges count toward an ASL. If you have an ASL, we may suspend your Services without prior notice if your account balance reaches the ASL, even if your account is not past due. We may impose or increase an ASL at any time with notice. An ASL is for our benefit only and should not be relied on by you to manage usage. v.7-1-13 v.7-1-13 General Terms and Conditions of Service 31 Deposits & Returning Deposits We may at any time require a deposit as a guarantee of payment for you to establish or maintain Service
(Deposit). By providing us a Deposit, you grant us a security interest for all current or future amounts owed to us. We may change the Deposit at any time with notice. You cant use a Deposit to make or delay payments. The Deposit, the length of time we hold the Deposit, and changes to the Deposit are determined based on your credit history, payment history, and other factors. Unless prohibited by law, we may mix Deposits with our other funds and it wont earn interest, and we reserve the right to return the Deposit as a credit on your invoice at anytime. If your Services are terminated for any reason, we may keep and apply your Deposit to any outstanding charges. Well send any remaining portion of the Deposit to your last known address within 90 days after your final invoiceif it is returned to us, we will forward it on to the appropriate state authorities to the extent required by law. Restrictions On Using Services You cant use our Services: (a) in a way that could cause damage or adversely affect any of our other customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction. 32 General Terms and Conditions of Service v.7-1-13 v.7-1-13 Your Device, Number & Email Address We dont manufacture any Device that we might sell to you or that is associated with our Services, and we arent responsible for any defects, acts, or omissions of the manufacturer. The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through. Device performance may vary based on device specifications
(for example, a devices software, memory, and storage), and device performance may impact access to all of our Services. Your Device is designed to be activated on our networks and in other coverage areas that we may make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/transfer your phone number to another carrier, you have noand cannot gain any (for example, through publication, use, etc.)proprietary, ownership, or other rights to any phone number, identification number, email address, or other identifier that we assign to you, your Device, or your account. Well notify you if we decide to change or reassign them. Your CDMA Sprint PCS phone may have software programming lock that protects certain of the handsets operating parameters against unauthorized reprogramming. If your device has a software programming lock, and you wish to obtain the software program lock code for your CDMA Sprint PCS phone, please visit sprint.com or call 1-888-211-4727 for information and eligibility requirements. Porting/Transferring Phone Numbers We dont guarantee that number transfers to or from us will be successful. If you authorize another carrier to transfer a number away from us, then that is considered a request by you to us to terminate all of the Services associated with that number. Youre responsible for all charges billed or incurred prior to deactivation and for any applicable Early Termination Fees. v.7-1-13 v.7-1-13 General Terms and Conditions of Service 33 Coverage; Where Your Device Will Work;
Service Speeds Our coverage maps are available at our authorized retail locations and on sprint.com. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services youve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions. Coverage isnt available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage, signal strength, and Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas that-along with other factors both within and beyond our control
(for example, network problems, network or Internet congestion, software, signal strength, your Device, structures, buildings, weather, geography, topography, server speeds of the websites you access, actions of third parties, etc.)-may result in dropped and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services that rely on location information, such as E911 and GPS navigation, depend on your Devices ability to acquire satellite signals (typically not available indoors) and network coverage. While your Device is receiving a software update, you may be unable to use your Device in any manner until the software update is complete. Roaming The term roaming typically refers to coverage on another carriers network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice. Your ability to receive roaming coverage depends on 34 General Terms and Conditions of Service v.7-1-13 v.7-1-13 the radio transmissions your Device can pick up and the availability of roaming coverage. We make no guarantee that roaming coverage will be available. Roaming coverage may exist both within and outside our network coverage areas. Your Device will generally indicate when youre roaming. Depending on your Services, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may not be available or work the same when roaming (for example, data Services, voicemail, call waiting, etc.). For information on whether roaming applies, see your service plan details. About Data Services & Content Our data Services and your Device may allow you to access the Internet, text, pictures, video, games, graphics, music, email, applications, sound, and other materials (Data Content) or send Data Content elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you access on your Device. Data Content may be: (1) unsuitable for children/minors; (2) unreliable or inaccurate; or
(3) offensive, indecent, or objectionable. Youre solely responsible for evaluating the Data Content accessed by you or anyone through your Services. We strongly recommend that you monitor data usage by children/
minors. Data Content from third parties may also harm your Device or its software. We are not responsible for any Data Content. We are not responsible for any damage caused by any Data Content that you access through your Services, that you load on your Device, or that you request that our representatives access or load on your Device. To protect our networks and Services or for other reasons, we may place restrictions on accessing certain Data Content (such as certain websites, applications, etc.); impose separate charges;
v.7-1-13 v.7-1-13 General Terms and Conditions of Service 35 limit throughput or the amount of data that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data Content that you have purchased, then we may delete the Data Content without notice or place restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted over our networks, or stored by Sprint may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content. Specific Terms & Restrictions On Using Data Services In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you cant use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performance or hinders access to our networks. If your Services include Web or data access, you also cant use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose
(for example, with phone as modem plans, Sprint Mobile Broadband card plans, wireless router plans, etc.). 36 General Terms and Conditions of Service v.7-1-13 v.7-1-13 Software License If Sprint provides you software as part of the Service and there are not software license terms provided with the software (by Sprint or by a third party), then Sprint grants you a limited, revocable, non-exclusive, non-
transferable license to use the software to access the Services for your own individual use. You will not sell, resell, transfer, copy, translate, publish, create derivative works of, make any commercial use of, modify, reverse engineer, decompile, or disassemble the software. Sprint may revoke this license at any time. Fees, Activation & Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to establish, change, or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of these types of fees before we complete the requested transaction. Account & Service Charges You are responsible for all charges associated with your account and the Services on your account, no matter who adds or uses the Services. Charges include, but are not limited to, the monthly recurring charges, usage charges, charges for additional services, taxes, surcharges, and fees associated with your Services. These charges are described or referred to during the sales transaction, in our marketing materials, and in confirmation materials that we may send to you. Depending on your Services, charges for additional services may include operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access. If you (the account holder) allow end users to access or use your Devices, you authorize end users v.7-1-13 v.7-1-13 General Terms and Conditions of Service 37 to access, download, and use Services. You may have the opportunity to purchase Services on a subscription basis where we assess subscription charges that allow you access to the Services and/or provide you a certain amount of use of the Services for a defined period of time. Depending on your Service, certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods. Subscription Services offered on a recurring basis do not end until terminated by you or us. Subscription charges for recurring Services occur at the beginning of each bill cycle. Information regarding your bill cycle for subscription Services will be provided when you order the Services. For Services offered on a per-day basis, you will generally be charged for use before or at the time of use. In certain instances, we may charge you at some point after you use the Services. Unless otherwise disclosed, Services offered on a per-day basis end 24 hours after Service is initiated. How We Calculate Your Charges For Billing Purposes Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you press Talk or your Device connects to the network and stops when you press End or the network connection otherwise breaks. Youre charged for all calls that connect, even to answering machines, voicemail, or voice transcription services. You wont be charged for unanswered calls or if you get a busy signal. For incoming calls answered, youre charged from the time shortly before the Device starts ringing until you press End or the network connection otherwise breaks. If charges vary depending on the time of day that you place or receive calls (for example, Nights and Weekend plans), youre charged for the entire call based on the rate that applies to the time period in which the call starts. Call time for a single call may be subject to a maximum duration 38 General Terms and Conditions of Service v.7-1-13 v.7-1-13 and may be automatically terminated if the maximum duration is exceeded. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Devices area code (if applicable). Push-to-Talk Charges: Charges for push-to-talk calls are billed to the person who starts the call and calculated by multiplying the duration of the call by the applicable rate and number of participants. Youre charged at least 6 seconds of airtime for each call you start; subsequent communications in the same call are rounded up to and billed to the next second. Time begins when you press any button to start a push-
to-talk call and ends approximately 6 seconds after completion of a communication to which no participant responds. Subsequent push-to-talk communications are considered new calls. Charges apply for the entire period of time the push-to-talk call is connected to our network. Depending on your plan, nationwide, international, or group push-to-talk calls may use the local push-to-talk minutes in your plan and result in additional or different charges. Responses to call alert transmissions are treated as new push-to-talk transmissions even when responding within 6 seconds of receiving the alert. Push-to-talk billing methods are subject to change as we introduce new push-to-talk Services. Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and gigabytesnot in minutes/time. 1024 bytes equals 1 kilobyte (KB), 1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged at least 1 KB for each data usage session (data session). Rounding occurs at the end of each data session, and sometimes during a data session. Depending on your data Services, usage may be charged against an allowance or on a fixed price per v.7-1-13 v.7-1-13 General Terms and Conditions of Service 39 KB, and you may be subject to limitations on the amount of data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next cent. You are charged for all data directed to your Devices Internet address, including data sessions you did not initiate and for incomplete transfers. As long as your Device is connected to our data networks, you may incur data charges. Examples of data for which you will be charged includes the size of a requested file or Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners, advertisement, etc.); additional data used in accessing, transporting, and routing the file on our network; data from partial or interrupted downloads; re-sent data; and data associated with unsuccessful attempts to reach websites or use applications. These data charges are in addition to any charges for the Data Content itself (game, ringer, etc.). Data used and charged to you will vary widely, even between identical actions or data sessions. Estimates of data usagefor example, the size of downloadable filesare not reliable predictors of actual usage. Your bill wont separately list the number of KB attributed to a specific action/data session. Your Bill Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill cycle in advance), fees, taxes, Surcharges, product and equipment charges, subscription charges, and usage/
transaction specific charges (usually billed in the bill cycle in which theyre incurred). Some usage charges, such as those that depend on usage information from a third party, may be billed in subsequent bill cycles and result in higher than expected charges for that month. Bill cycles and dates may change from time to time. Your bill may also include other important notices (for example, changes to your Agreement, to your Service, legal notices, etc.). Your paper bill may not include itemized billing detail. More specific billing 40 General Terms and Conditions of Service v.7-1-13 v.7-1-13 information is available online. Paper bills may be subject to an additional charge. Unless prohibited by law, other charges (for example, data Services or taxes and surcharges) will not include itemized detail but will be listed as total charges for a category. If you choose Internet billing, you will not receive paper bills. Your Payments; Late Fees Payment is due in full as stated on your bill. If we do not receive payment in full by the date specified on your bill, a late payment charge, which may be charged at the highest rate permissible by law, may be applied to the total unpaid balance. We may also charge you any costs we pay to a collection agency to collect unpaid balances from you. If we bill you for amounts on behalf of a third party, payments received are first applied to our charges. You may be charged additional fees for certain methods of payment. We may charge you, up to the highest amount permitted by law, for returned checks or other payments paid by you and denied for any reason by a financial institution. Acceptance of payments (even if marked paid in full) does not waive our right to collect all amounts that you owe us. We may restrict your payment methods to cashiers check, money order, or other similar secure form of payment at any time for good reason. Taxes & Government Fees You agree to pay all federal, state, and local taxes, fees, and other assessments that were required by law to collect and remit to the government on the Services that we provide to you. These charges may change from time to time without advance notice. If youre claiming any tax exemption, you must provide us with a valid exemption certificate. Tax exemptions generally wont be applied retroactively. v.7-1-13 v.7-1-13 General Terms and Conditions of Service 41 Surcharges You agree to pay all Sprint surcharges (Surcharges), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges. Surcharges are not taxes, and we are not required by law to assess them. They are part of our rates we choose, at our discretion, to collect from you, to recover certain costs and are kept by us. The number and type of Surcharges will be provided on your invoice and may vary depending upon the location of the billing address of the Device and can change over time. We determine the amount for these charges, and these amounts are subject to change, as are the components used to calculate these amounts. We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement (see Providing Notice To Each Other Under The Agreement section). However, because some Surcharges are based on amounts set by the government or based on government formulas, it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website. Disputing Charges - You Must Still Pay Undisputed Charges Any dispute to a charge on your bill must be made within 60 days of the date of the bill that initially contained the charge. Disputes can only be made by calling or writing us as directed on your invoice or elsewhere. You accept all charges not properly disputed within the above time periodundisputed charges must still be paid as stated on your bill. 42 General Terms and Conditions of Service v.7-1-13 v.7-1-13 Protecting Our Network & Services We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or prevent legitimate communications and usage-
for example, message filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to certain websites, applications, or other Data Content; prohibitions on unintended uses (for example, use as a dedicated line, or use as a monitoring service), etc. For additional information on what we do to protect our customers, networks, Services, and equipment, see our Acceptable Use Policy and Visitors Agreement at our website. Your Privacy Our Privacy Policy is available on our website. To review the policy, visit sprint.com/legal/privacy.html. This policy may change from time to time, so review it with regularity and care. Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or record calls you make to us or we make to you (for example, your conversations with our customer service or sales departments). Authentication and Contact: You (the account holder) may password protect your account information by establishing a personal identification number (PIN). You may also set a backup security question and answer in the event you forget your PIN. You agree to protect your PIN, passwords, and other account access credentials like your backup security question from loss or disclosure. You further agree that Sprint may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service. v.7-1-13 v.7-1-13 General Terms and Conditions of Service 43 You agree that we may contact you for Service-related reasons through the contact information that you provide, through the Services or Devices to which you subscribe, or through other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail. CPNI: As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill (CPNI). Under federal law, you have the right and we have a duty to protect the confidentiality of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Sprint representative, we may rely on contacting your pre-established point of contact as the standard authentication measure. Third-Party Applications: If you use a third-party application, the application may access, collect, use, or disclose your personal information or require Sprint to disclose your informationincluding location information (when applicable)to the application provider or some other third party. If you access, use, or authorize third-party applications through the Services, you agree and authorize Sprint to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the third partys terms and conditions and policies, including its privacy policy. Be sure that you have reviewed and are comfortable with the third partys policies before using its application on your device. Information on Devices: Your Device may contain sensitive or personal information (for example, pictures, videos, passwords, or stored credit card numbers). Sprint is not responsible for any information on your 44 General Terms and Conditions of Service v.7-1-13 v.7-1-13 Device, including sensitive or personal information. If possible, you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control, for example when you relinquish, exchange, return, or recycle your Device. By submitting your Device to us, you agree that our employees, contractors, or vendors may access all of the information on your Device. If you exchange, return, or recycle your Device through us, we typically attempt to erase all data on your Device, but you must remove all data from your Device before you provide it to us. Location-Enabled Services Our networks generally know the location of your Device when it is outdoors and/or turned on. By using various technologies to locate your Device, we can provide enhanced emergency 911 services and optional location-enabled services provided by us or a third party. Network coverage or environmental factors
(such as structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Devices location information and use of location-enabled services. You agree that any authorized user may access, use, or authorize Sprint or third-party location-enabled applications through the Services. You understand that your use of such location-enabled applications is subject to the applications terms and conditions and policies, including its privacy policy. If you activate location-enabled services for devices used by other authorized users, you agree to inform the authorized user(s) of the terms of use for location-enabled applications and that the Device may be located. v.7-1-13 v.7-1-13 General Terms and Conditions of Service 45 911 Or Other Emergency Calls Public safety officials advise that when making 911 or other emergency calls, you should always be prepared to provide your location information. Unlike traditional wireline phones, depending on a number of factors
(for example, whether your Device is GPS-enabled, where you are, whether local emergency service providers have upgraded their equipment, etc.), 911 operators may not know your phone number, your location, or the location of your Device. In certain circumstances, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911 service (E911)where enabled by local emergency authoritiesuses GPS technology to provide location information. Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing 911you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls. If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce or remove your Term Commitment. You will remain liable for any monthly recurring charges associated with the Service on your Device after you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We may not waive any applicable Early Termination Fees if you choose to terminate Services as a result of loss or theft of your Device. 46 General Terms and Conditions of Service v.7-1-13 v.7-1-13 Disclaimer of Warranties UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DONT PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DONT AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. SPRINT PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN AS IS BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS. You Agree That We Are Not Responsible For Certain Problems You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or licensors are responsible for any damages, delay, interruption or other failure to perform resulting from:
(a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure in accessing or attempting to access emergency services from a Device, including through 911, Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information services; (g) information or communication that is blocked by a spam filter; (h) damage to your Device or any computer or equipment connected to your Device, or damage to or loss of any information stored on your Device, computer, equipment, or Sprint storage space from your use of v.7-1-13 v.7-1-13 General Terms and Conditions of Service 47 the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video, or audio; or (i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders or acts. You should implement appropriate safeguards to secure your Device, computer, or equipment and to back up your information stored on each. You Agree That Our Liability Is Limited - No Consequential Damages TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES. 48 General Terms and Conditions of Service v.7-1-13 v.7-1-13 DISPUTE RESOLUTION AND ARBITRATION PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS In those rare instances where your concern is not resolved to your satisfaction through calls to our customer care, you and Sprint each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below. If the dispute is not resolved, you and Sprint agree that the dispute will be resolved through individual binding arbitration or small claims court, instead of courts of general jurisdiction. Mandatory Arbitration and Waiver of Class Action Instead of suing in court, you and Sprint agree to arbitrate all Disputes (as defined below) on an individual, non-representative, basis. You agree that, by entering into this Agreement, you and Sprint are waiving the right to a trial by jury or to participate in a class action or representative action. This agreement to arbitrate is intended to be broadly interpreted. In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral third-party arbitrator in a more informal process than in court. In arbitration, there is limited discovery and the arbitrators decision is subject to limited review by courts. However, just as a court would, the arbitrator must honor the terms of the Agreement and can award damages and relief, including any attorneys fees authorized by law. Disputes shall include, but are not limited to, any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, v.7-1-13 v.7-1-13 General Terms and Conditions of Service 49 policies, contract practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an authorized or unauthorized user of the Services or Devices bring against our employees, agents, affiliates, or other representatives; (b) you bring against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or the Agreement; or (c) that Sprint brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Sprint, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims or any other legal theory; (ii) claims that arose before this Agreement or out of a prior Agreement with Sprint; (iii) claims that are subject to on-going litigation where you are not a party or class member;
and/or (iv) claims that arise after the termination of this Agreement. Dispute Notice and Dispute Resolution Period Before initiating an arbitration or a small claims matter, you and Sprint each agree to first provide to the other a written notice (Notice of Dispute), which shall contain: (a) a written description of the problem and relevant documents and supporting information;
and (b) a statement of the specific relief sought. A Notice of Dispute to Sprint should be sent to: General Counsel; Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682; Reston, Virginia 20191. Sprint will provide a Notice of Dispute to you in accordance with the Providing Notice To Each Other Under The Agreement section of this Agreement. Sprint will assign a representative to work with you and try to resolve your Dispute to your satisfaction. You and Sprint agree to make attempts to resolve the Dispute prior to commencing an arbitration or small 50 General Terms and Conditions of Service v.7-1-13 v.7-1-13 claims action. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or Sprint may commence an arbitration proceeding or small claims action. Arbitration Terms, Process, Rules and Procedures
(1) Unless you and Sprint agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we mutually agree upon; or (b) the JAMS Comprehensive Arbitration Rules & Procedures (the JAMS Rules), as modified by this agreement to arbitrate, including the rules about the filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website at jamsadr.com. Notwithstanding any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement, to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any disagreements regarding the scope and enforceability of this agreement to arbitrate.
(2) The Federal Arbitration Act (FAA) applies to this Agreement and arbitration provision. We each agree that the FAAs provisionsnot state lawgovern all questions of whether a Dispute is subject to arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-
Dispute Clauses Minimum Standards for Procedural Fairness (the Minimum Standards), the Minimum Standards in that regard will apply. However, nothing in this paragraph will require or allow you or Sprint to arbitrate on a class-wide, representative or consolidated basis. v.7-1-13 v.7-1-13 General Terms and Conditions of Service 51
(3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that partys individual claim. YOU AND SPRINT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Sprint expressly agree otherwise, the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding. If any portion of this provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
(4) We each are responsible for our respective costs, including our respective counsel, experts, and witnesses. Sprint will pay for any filing or case management fees associated with the arbitration and the professional fees for the arbitrators services.
(5) An arbitrators award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award. The arbitrators decision and award is final and binding, with some limited court review under the FAA, and judgment on the award may be entered in any court with jurisdiction.
(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your most recent billing address. In addition, this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the law allows, seek relief against Sprint on your behalf. 52 General Terms and Conditions of Service v.7-1-13 v.7-1-13 No Trial By Jury and No Class Action IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF WHETHER THE CLAIM IS AN ACTION, COUTERCLAIM OR ANY OTHER COURT PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1) WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING. Indemnification You agree to indemnify, defend, and hold Sprint and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service; failing to provide appropriate notices regarding location-enabled services (see Location-Enabled Services section); failure to safeguard your passwords, backup question to your shared secret question, or other account information;
or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party. Providing Notice To Each Other Under The Agreement Except as the Agreement specifically provides otherwise, you must provide us notice by calling or writing us as instructed on your invoice. We will provide you notice through one or more of the following: in your bill, correspondence to your last known billing address, v.7-1-13 v.7-1-13 General Terms and Conditions of Service 53 to any fax number or email address youve provided us, by calling you on your Device or any other phone number youve provided us, by voice message on your Device or any other phone number youve provided us, or by text message on your Device. Contacting You Regarding Billing and Collections You expressly authorize, and specifically consent to allowing Sprint and any of Sprints agents to contact you in connection with any and all matters relating to unpaid past due charges you owe Sprint. You agree that, for attempts to collect unpaid past due charges, Sprint and any of its agents may contact you at any mailing address, telephone number, cellular phone number, email address, or any other electronic address that you have provided, or may in the future provide, to Sprint. You agree and acknowledge that any email address or any other electronic address that you provide to Sprint is your private address and is not accessible to unauthorized third parties. For attempts to collect unpaid charges, you agree that in addition to individual persons attempting to communicate directly with you, any type of contact described above may be made using, among other methods, pre-recorded or artificial voice messages delivered by an automatic telephone dialing system, pre-set email messages delivered by an automatic emailing system, or any other pre-set electronic messages delivered by any other automatic electronic messaging system. Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the billing address of the Device, without regard to the conflicts of law rules of that state. If either of us waives or doesnt enforce a requirement under this Agreement in an instance, we dont waive our right 54 General Terms and Conditions of Service v.7-1-13 v.7-1-13 to later enforce that requirement. Except as the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isnt for the benefit of any third party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest. You cant assign the Agreement or any of your rights or duties under it, unless we agree to the assignment. We can assign the Agreement without notice. You cannot in any manner resell the Services to another party. The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreementsyou cant rely on any contradictory documents or statements by sales or service representatives. The rights, obligations, and commitments in the Agreement thatby their nature would logically continue beyond the termination of Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of Services.
[End General Terms and Conditions of Service]
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56 Important Message from Sprint Important Information about this devices open architecture. This device is an open device. What that means is that you are free to use it to access the Internet as you see fit. You may go to websites you like and you may download or use applications or software that you choose. Please take care to visit only trusted websites and download applications only from trusted entities. Sprint has no control over websites you visit or applications and software you download, and Sprints policies do not apply to those websites, applications or software. The websites you visit may place cookies or other files on your device when you visit them. Downloaded applications or software may access, use or share information on your device, like your contacts or your location. Although Sprint is excited to allow our customers to make their own choices about the Internet sites you wish to visit or the applications or software youd like to use, we do want to remind you that Sprint is not able to help you troubleshoot issues connected with your use of non-Sprint applications or software (such as the ones you may select and download to your device). Sprint also will not be able to provide you credits for applications or software that you download from sources other than Sprint. And, Sprint is not liable for the websites you visit or anything you download or cause to be downloaded to your device. Damage related to websites visited or downloads to your device may not be covered by Sprints Service and Repair policy, or your device insurance policy. For more information about Sprints policies, products or services, please visit us at sprint.com. Important Message 57
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59 2014 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. TINSEA200AFZZPrinted in Mexico
1 2 3 4 | manual | Users Manual | 5.64 MiB |
AQUOS Crystal User Guide
[UG template version 14b]
[sprint_HDK_PB25_ug_en_060214_d2]
Table of Contents Introduction.................................................................................................................................................... 1 About the User Guide............................................................................................................................ 1 Before Using Your Phone ............................................................................................................. 1 Descriptions in the User Guide ..................................................................................................... 1 Screenshots and Key Labels ........................................................................................................ 1 Other Notations ............................................................................................................................. 1 How to Use This Guide ......................................................................................................................... 1 Header and Toolbar Areas ............................................................................................................ 1 Search This Guide ........................................................................................................................ 1 Topic Area ..................................................................................................................................... 2 Contents and Index Area .............................................................................................................. 2 Resizing Areas .............................................................................................................................. 2 Access Instructions on Phone ............................................................................................................... 2 Launch the Guide .......................................................................................................................... 2 Launch the Guide from the Notifications Window ......................................................................... 2 Hide Status Bar Indicators ............................................................................................................ 2 Using the Phone Guide ................................................................................................................. 2 Check Basic Operations ............................................................................................................... 2 Screen Use for First-Time Users .................................................................................................. 2 Get Started .................................................................................................................................................... 3 Parts and Functions .............................................................................................................................. 3 Phone Layout ................................................................................................................................ 3 Keys .............................................................................................................................................. 5 Direct Wave Receiver ........................................................................................................................... 5 Holding the Product on Your Ear .................................................................................................. 5 SIM Card ............................................................................................................................................... 6 Handling SIM Card ........................................................................................................................ 6 Insert SIM Card ............................................................................................................................. 6 Phone Memory/SD Card ....................................................................................................................... 8 Insert SD Card .............................................................................................................................. 9 Unmount SD Card ....................................................................................................................... 10 Remove SD Card ........................................................................................................................ 11 TOC i Format SD Card .......................................................................................................................... 13 Charge the Battery .............................................................................................................................. 15 Turn Your Phone On and Off .............................................................................................................. 18 Use the Touchscreen .......................................................................................................................... 19 Activate Your Phone ........................................................................................................................... 23 Complete the Setup Screens .............................................................................................................. 24 Basic Operations ......................................................................................................................................... 26 Basics .................................................................................................................................................. 26 Home Screen and Applications (Apps) List ................................................................................ 26 Select Options and Navigate Screens ........................................................................................ 27 Menu Operations ........................................................................................................................ 27 Phone Settings Menu .................................................................................................................. 28 Portrait and Landscape Screen Orientation ................................................................................ 29 Capture Screenshots .................................................................................................................. 30 Applications ......................................................................................................................................... 30 Launch Applications .................................................................................................................... 30 Apps List ..................................................................................................................................... 31 Phone Number .................................................................................................................................... 35 Silent Mode/Airplane Mode ................................................................................................................. 37 Silent Mode ................................................................................................................................. 37 Airplane Mode ............................................................................................................................. 39 Enter Text ............................................................................................................................................ 41 Touchscreen Keyboards ............................................................................................................. 41 Google Keyboard ........................................................................................................................ 41 Swype ......................................................................................................................................... 43 Google Voice Typing ................................................................................................................... 46 Tips for Editing Text .................................................................................................................... 47 Google Account ................................................................................................................................... 49 Create a Google Account ............................................................................................................ 49 Sign In to Your Google Account.................................................................................................. 55 Google Play Store ............................................................................................................................... 58 Find and Install an App ............................................................................................................... 59 Request a Refund for a Paid App ............................................................................................... 61 Update an App ............................................................................................................................ 61 Uninstall an App .......................................................................................................................... 64 TOC ii Get Help with Google Play .......................................................................................................... 65 Lock and Unlock Your Screen ............................................................................................................ 66 Update Your Phone............................................................................................................................. 68 Update Your Phone Software ..................................................................................................... 68 Your Phone Interface .................................................................................................................................. 73 Home Screen Basics........................................................................................................................... 73 Home Screen Layout .................................................................................................................. 73 Extended Home Screens ............................................................................................................ 74 Status Bar ........................................................................................................................................... 74 Notifications Window ........................................................................................................................... 78 Customize the Home Screen .............................................................................................................. 79 Change the Wallpaper ................................................................................................................ 80 Add Shortcuts to the Home Screen ............................................................................................ 81 Add Widgets to the Home Screen .............................................................................................. 82 Add Folders to the Home Screen................................................................................................ 83 Phone App................................................................................................................................................... 85 Place and Answer Calls ...................................................................................................................... 85 Call Using the Phone Dialer ........................................................................................................ 85 Answer Phone Calls .................................................................................................................... 87 In-Call Screen Layout and Operations ........................................................................................ 89 Place Calls from Contacts/Call History ............................................................................................... 91 Place a Call from Contacts ......................................................................................................... 91 Call from Call Logs ...................................................................................................................... 92 Optional Services ................................................................................................................................ 94 Voicemail Setup .......................................................................................................................... 94 Visual Voicemail .......................................................................................................................... 96 Set Up Visual Voicemail .............................................................................................................. 96 Review Visual Voicemail ............................................................................................................. 97 Listen to Multiple Voicemail Messages ....................................................................................... 97 Visual Voicemail Options ............................................................................................................ 98 Configure Visual Voicemail Settings ........................................................................................... 98 Caller ID Blocking ..................................................................................................................... 101 Call Waiting ............................................................................................................................... 101 Conference Calling ................................................................................................................... 102 Call Forwarding ......................................................................................................................... 103 TOC iii Call Settings ...................................................................................................................................... 104 Contacts ............................................................................................................................................ 105 Add a Contact ........................................................................................................................... 105 Check Contacts ......................................................................................................................... 109 Contacts Screen Layout ............................................................................................................ 111 Edit a Contact............................................................................................................................ 112 Delete a Contact ....................................................................................................................... 113 Share a Contact ........................................................................................................................ 115 Import Contacts ................................................................................................................................. 117 Import Contacts from SD Card .................................................................................................. 117 Back Up Contacts ............................................................................................................................. 119 Back Up Contacts to SD Card .................................................................................................. 120 Messaging and Internet ............................................................................................................................. 123 Text and Multimedia Messaging ....................................................................................................... 123 Send a Text Message ............................................................................................................... 123 Send a Multimedia Message (MMS) ......................................................................................... 125 Save and Resume a Draft Message ......................................................................................... 131 New Messages Notification ....................................................................................................... 133 Manage Message Conversations ............................................................................................. 133 Text and MMS Options ............................................................................................................. 141 Create and Send Gmail .................................................................................................................... 143 Create and Send a Gmail Message .......................................................................................... 143 Check Received Gmail Messages .................................................................................................... 145 Open New Gmail Messages ..................................................................................................... 145 Open Gmail Messages ............................................................................................................. 146 Manage Gmail Messages ................................................................................................................. 148 Use Gmail Labels ...................................................................................................................... 148 Archive Gmail Threads ............................................................................................................. 149 Mute Gmail Threads ................................................................................................................. 150 Delete Gmail Threads ............................................................................................................... 151 Search Gmail Messages ........................................................................................................... 152 Report Spam or Phishing Gmail ............................................................................................... 154 Add Another Google (Gmail) Account ...................................................................................... 155 Switching between Gmail Accounts .......................................................................................... 157 Email ................................................................................................................................................. 158 TOC iv Set Up an Email Account .......................................................................................................... 158 Add an Email Account ............................................................................................................... 159 Add an Exchange ActiveSync Account ..................................................................................... 163 Compose and Send Email ........................................................................................................ 165 Open New Email Messages...................................................................................................... 167 Open Email Messages .............................................................................................................. 168 Delete an Email Account ........................................................................................................... 170 Manage Your Email Inbox ......................................................................................................... 171 Exchange ActiveSync Email Features ...................................................................................... 173 Data Services General Information (Sprint Spark LTE Networks) .................................................... 173 Sprint Spark LTE ....................................................................................................................... 173 Your User Name ....................................................................................................................... 175 Data Connection Status and Indicators .................................................................................... 176 Browser ............................................................................................................................................. 176 Use the Browser ....................................................................................................................... 176 Add a Bookmark ....................................................................................................................... 177 View Browser History ................................................................................................................ 179 Open New Browser Tabs .......................................................................................................... 180 Browser Settings ....................................................................................................................... 182 Camera and Video .................................................................................................................................... 185 Take Pictures and Record Videos .................................................................................................... 185 Take a Picture ........................................................................................................................... 185 Viewfinder Screen ..................................................................................................................... 187 Record Videos .......................................................................................................................... 188 Video Shooting Screen ............................................................................................................. 190 View Pictures and Videos Using Gallery........................................................................................... 191 View Pictures and Videos ......................................................................................................... 191 Edit Pictures ...................................................................................................................................... 192 Share Pictures and Videos ............................................................................................................... 196 Send Pictures or Videos by Email ............................................................................................ 196 Send a Picture or Video by Multimedia Message ..................................................................... 197 Send Pictures or Videos Using Bluetooth ............................................................................... 199 Share Pictures and Videos on Facebook ................................................................................. 200 Share Pictures on Flickr ............................................................................................................ 202 Share Pictures on Picasa .......................................................................................................... 203 TOC v Share Videos on YouTube ........................................................................................................ 204 Camera Settings ............................................................................................................................... 206 Switch Cameras ........................................................................................................................ 206 Set Camera Functions .............................................................................................................. 209 Useful Features ......................................................................................................................................... 211 Sprint Direct Connect Now App ........................................................................................................ 211 Before Making Your First Direct Connect Call .......................................................................... 211 Direct Connect Numbers ........................................................................................................... 212 Direct Connect Contacts ........................................................................................................... 212 Make Direct Connect Calls ....................................................................................................... 215 Answer Direct Connect Calls .................................................................................................... 218 End a Direct Connect Call ......................................................................................................... 219 Call Alerts .................................................................................................................................. 219 Make Group Connect Calls ....................................................................................................... 222 Create a Group Entry ................................................................................................................ 225 Group Connect Invites .............................................................................................................. 226 Direct Connect Settings ............................................................................................................ 227 NASCAR MOBILE ............................................................................................................................. 229 Navigation ......................................................................................................................................... 229 Google Maps ............................................................................................................................. 229 Scout ......................................................................................................................................... 231 Hangouts ........................................................................................................................................... 232 Google Search .................................................................................................................................. 234 Use Google Search ................................................................................................................... 235 Use Google Voice Search ......................................................................................................... 236 Calculator .......................................................................................................................................... 237 Calendar ............................................................................................................................................ 238 Add an Event to the Calendar ................................................................................................... 238 View Calendar Events ............................................................................................................... 240 Sync Calendars ......................................................................................................................... 242 Synchronize an Exchange ActiveSync Calendar...................................................................... 243 Clock ................................................................................................................................................. 244 Set Alarms................................................................................................................................. 245 Additional Clock Features ......................................................................................................... 247 Twitter ............................................................................................................................................... 249 TOC vi Install the Twitter App on Your Phone ...................................................................................... 249 Tweet on Twitter ....................................................................................................................... 249 Facebook .......................................................................................................................................... 250 Install the Facebook App on Your Phone ................................................................................. 250 Use Facebook ........................................................................................................................... 251 YouTube ............................................................................................................................................ 252 View YouTube Videos ............................................................................................................... 252 Post a Video to YouTube .......................................................................................................... 252 Google Play Music App ..................................................................................................................... 254 Play Music with Google Play..................................................................................................... 254 Google Play Music Screen Layout ............................................................................................ 255 Create Playlists in Google Play Music ...................................................................................... 257 Sprint Music Plus .............................................................................................................................. 259 Google Wallet .................................................................................................................................... 261 OfficeSuite ......................................................................................................................................... 261 Clip Now ............................................................................................................................................ 262 Connectivity ............................................................................................................................................... 267 Connections Optimizer ...................................................................................................................... 267 Connect to a Computer via USB ....................................................................................................... 269 Transfer Files Between Your Phone and a Computer .............................................................. 270 Wi-Fi .................................................................................................................................................. 272 Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 272 Wi-Fi Settings ............................................................................................................................ 274 Disconnect Wi-Fi ....................................................................................................................... 277 Wi-Fi Direct ............................................................................................................................... 279 Bluetooth ......................................................................................................................................... 282 Bluetooth Information .............................................................................................................. 282 Enable the Bluetooth Feature ................................................................................................. 282 Pair Bluetooth Devices ............................................................................................................ 284 Connect to a Paired Bluetooth Device .................................................................................... 286 Send Information Using Bluetooth .......................................................................................... 288 Receive Data via Bluetooth ..................................................................................................... 290 View Your Phones Screen on Other Devices .................................................................................. 291 Global Services ......................................................................................................................................... 294 Set the Communications Method for Global Use .............................................................................. 294 TOC vii Setting the Carrier ............................................................................................................................. 296 Activate Sprint Worldwide Service on Your Account ........................................................................ 298 Enable Global Roaming Mode .......................................................................................................... 298 Make and Receive Worldwide Calls ................................................................................................. 301 Calls to Landline Phones/Wireless Phones in Country of Stay ................................................ 301 Sprint International Voicemail Service .............................................................................................. 303 Set Up Your Voicemail Access Number for International Use .................................................. 303 Access Your Voicemail Internationally ...................................................................................... 306 Contact Sprint for Assistance with International Service .................................................................. 307 Settings ..................................................................................................................................................... 309 Basic Settings ................................................................................................................................... 309 TTY Mode ................................................................................................................................. 311 Wi-Fi Settings Menu .......................................................................................................................... 313 Wi-Fi Calling Settings ........................................................................................................................ 317 Bluetooth Settings ........................................................................................................................... 317 Call Settings ...................................................................................................................................... 320 Data Usage Settings ......................................................................................................................... 322 More Settings .................................................................................................................................... 324 Default SMS App Settings ................................................................................................................ 325 Virtual Private Networks (VPN) ......................................................................................................... 326 Prepare Your Phone for VPN Connection ................................................................................ 327 Set Up Secure Credential Storage ........................................................................................... 327 Add a VPN Connection ............................................................................................................. 329 Connect to or Disconnect from a VPN ...................................................................................... 332 Home ................................................................................................................................................. 334 Harman/Kardon Audio Settings ........................................................................................................ 334 Sound Settings .................................................................................................................................. 336 Display Settings ................................................................................................................................ 338 Clip Now Settings .............................................................................................................................. 339 Storage Settings ................................................................................................................................ 341 USB Connection Settings ................................................................................................................. 343 Battery Settings ................................................................................................................................. 343 App Settings ...................................................................................................................................... 344 Location Access Settings .................................................................................................................. 346 Security Settings ............................................................................................................................... 349 TOC viii Lock Screen Settings ........................................................................................................................ 351 Screen Lock .............................................................................................................................. 351 Disable the Screen Lock ........................................................................................................... 356 Screen Security Options ........................................................................................................... 358 Language & Input Settings ................................................................................................................ 360 Backup & Reset ................................................................................................................................ 363 Accounts ........................................................................................................................................... 366 Date & Time Settings ........................................................................................................................ 369 Accessibility Settings......................................................................................................................... 370 Printing .............................................................................................................................................. 372 Activate This Device.......................................................................................................................... 373 System Updates ................................................................................................................................ 375 About Phone ..................................................................................................................................... 375 Copyright Information ........................................................................................................................ 377 For Assistance .......................................................................................................................................... 378 Troubleshooting ................................................................................................................................ 378 Specifications .................................................................................................................................... 381 Sprint Account Information and Help ................................................................................................ 382 Sprint Account Passwords ........................................................................................................ 382 Manage Your Account .............................................................................................................. 382 Sprint Support Services ............................................................................................................ 383 Index .......................................................................................................................................................... 384 TOC ix Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new AQUOS Crystal. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read Get Started and Important Information Booklet thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phones setup at the time of purchase. Unless otherwise noted, instructions begin from the phones home screen, which is displayed by touching Home
. Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone. The status bar and keys displayed at the bottom of the display are omitted from screenshots where unrequired in explanations. Key labels in the user guide are simplified for description purposes and differ from your phones display. Other Notations In the user guide, the phone may be referred to either as phone, device, or handset. microSD, microSDHC or microSDXC card is referred to as an SD Card or memory card. How to Use This Guide You can easily navigate this user guide, which is displayed in a browser window that is divided into three areas. These topics will teach you how to navigate the guide and use the features for each area. Header and Toolbar Areas
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Introduction 1 Topic Area
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Contents and Index Area
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Access Instructions on Phone
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These topics will help you find help on your new phone and will introduce the basics of using your phones touchscreen if you are a new user. Launch the Guide
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Screen Use for First-Time Users
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Introduction 2 Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phones primary parts and key functions. Phone Layout The following illustration outlines your phones primary external features. Part Description 3.5 mm Headset Jack Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations. Direct Wave Receiver The touchscreen vibrates to create sound waves. Back Key Home Key Get Started Lets you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard (for keyboard, up to open Google/Assistant. changes to
). Drag or swipe Returns you to the Home screen. Drag or swipe Google/Assistant. up to open 3 Part Description Self Camera Lens Takes pictures and records videos while facing the screen, and allows you to video conference. Touchscreen Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-
touch access to all of your features and applications. Recent Apps Key Displays recently-used applications. Drag or swipe Google/Assistant. up to open LED Displays a phone notification, charging status, or alert. Misoperation Prevention/Light Sensor Detects ambient light level and prevents touchscreen misoperation during call. Camera Lets you take pictures and videos. Charger/Accessory Jack Allows you to connect the AC adapter or the USB cable (included). Mic (Recorder Mic) Captures ambient sounds while recording videos. Flash Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Battery Cover Accesses SIM card and SD card. Speaker Mic Lets you hear the different ringtones and sounds. The speaker also lets you hear the callers voice in speakerphone mode. Talk to other party through this. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Get Started 4 Keys The following illustration outlines your phones keys. Part Power Key Volume Key Description Lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode. Allows you to adjust the ringtone or media volume or adjust the voice volume during a call. Direct Wave Receiver The phone is equipped with a Direct Wave Receiver which transmits sound by vibrating the display area. You can use the phone normally although there is no hole in the receiver. Holding the Phone to Your Ear As shown below, hold the receiver so that it covers your ear and blocks out surrounding noise for clearer sound. Adjust the position of the phone up, down, left or right to suit your hearing and the surrounding environment.
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Get Started 5 Make sure not to cover the mic with your finger etc. when you talk on the phone. When an earphone (commercially available) is connected to the phone, sound is from the earphone instead of by the Direct Wave Receiver. Do not put a sticker, sheet, etc. on the display. The other partys voice may become hard to hear. How well sound can be heard differs with each individual. How well sound can be heard depends on the surrounding environment. SIM Card The SIM card is an IC card containing phone number and other customer information. Handling SIM Card Keep the following in mind when handling a SIM card. Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. The company is not responsible in such case. Always keep the IC chip clean. Wipe clean with a dry, soft cloth. Avoid applying labels. May damage SIM card. See instructions included with SIM card for handling. SIM card is the property of the company. SIM card is replaceable (at cost) in case of loss/damage. Return SIM card to the company when cancelling subscription. Returned SIM cards are recycled for environmental purposes. Note that SIM card specifications and performance may change without notice. It is recommended that you keep a separate copy of information that is stored on SIM card. The company is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost/stolen. For details, contact Customer Service. Always power off phone before inserting/removing SIM card. Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. Get Started 6 If your phone has become warm, insert after it has cooled. May cause burns. 1. Remove the battery cover. Lift where marked (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Insert SIM card in SIM card slot. Insert gently being careful of SIM card orientation (notch/(gold) IC chip facing downward). Get Started 7 3. Attach the battery cover. Press firmly where marked so there are no gaps. Be careful not to press excessively and damage the battery cover. Phone Memory/SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone. The phones memory is also available for storing data such as system data, apps, and captured pictures/videos. SD Card Cautions Content saved in phone memory/SD card: Content stored in the phones memory/SD card may be altered/lost due to accidents, malfunctions, repairs, phone replacement, or other handling. Back up important information regularly. The company is not responsible for damages from stored information that is lost/altered. Reading/Writing Data: Never power off or remove Battery while reading or writing data. SD cards used on other mobile phones: A message indicating there is app data on the SD card may appear if the SD card was used on another mobile phone (a device prior to model upgrade, etc.). First transfer the data on the SD card to your phone with the following steps to use the data. Drag the status bar down and open the Notifications panel > Follow the instructions in the message. If there are folders and files with the same names in phone memory as on the SD card, a prompt appears for whether to overwrite folders/files. Use adequate caution, as overwritten data in phone memory cannot be restored. Battery Level: A low battery charge may prevent reading/writing to the SD card. Phone memory: By default, pictures, videos, and other media files captured on your phone are saved in phone memory. Applications (third-party) you download may indicate that files are saved to an SD card, however, they are saved to your phones memory. Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if swallowed. Get Started 8 Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. If your phone has become warm, insert after it has cooled. May cause burns. 1. Remove the battery cover. Lift where marked (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Insert SD card. Insert SD card gently all the way in without bending and with terminals facing downward. Get Started 9 3. Attach the battery cover. Press firmly where marked so there are no gaps. Be careful not to press excessively and damage the battery cover. Unmount SD Card Always unmounts the SD card before removing it from your phone. 1. From home, touch
> Settings
. Get Started 10 2. Touch Storage. 3. Touch Unmount SD card > OK. The menu option name changes from Unmount SD card to Mount SD card. The card is now unmounted. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. If your phone has become warm, insert after it has cooled. May cause burns. Get Started 11 1. Remove the battery cover. Lift where marked (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Remove SD card. Pull SD card by tab gently without bending. 3. Attach the battery cover. Get Started 12 Press firmly where marked so there are no gaps. Be careful not to press excessively and damage the battery cover. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. Formatting deletes all SD card files. Charge handset while formatting or charge it adequately beforehand. 1. From home, touch
> Settings
. 2. Touch Storage. Get Started 13 3. Touch Erase SD card. 4. Touch Erase SD card. Get Started 14 5. Touch Erase everything. All data on the SD card is erased, and the card is formatted and mounted for use on your phone. Charge the Battery Follow these instructions to charge your phones battery using either the included AC adapter or via a USB connection on your computer. The battery is built into the phone. If your phone or the AC adapter is wet, never connect the micro USB plug. May cause fire, malfunction, or burns due to electric shock or short-circuiting. Always dry before use. Troubleshooting Question: LED blinks during charging. Answer: Battery is not being charged. Charge with specified AC adapter. If charging is still not possible, contact Sprint Customer Service. Question: Cannot charge while abroad. Answer: The company is not responsible for any trouble with charging while abroad. Battery Cautions Handling cables: Do not pull or twist cables forcefully. May break wires. When charging by USB: When your phone and a computer are connected by the micro USB cable for computer, your phone may turn on automatically. Do not connect your phone and a computer where use is prohibited, such as on airplanes and in hospitals. Get Started 15 Storage: To help maintain performance and life of internal battery, do not store in the following conditions. Full (immediately after charging is complete) Exhausted (too low for phone to turn on) Periods of disuse: Phone may become unusable or files/settings may be affected. Charge phone to approximately 40% at least once every 6 months before leaving stored for long periods. Bulges on internal battery: Depending on usage, bulges may appear near end of battery life: this does not affect safety. Internal battery replacement: Internal battery is a consumable item; may need to be replaced if operating time shortens noticeably. Internal battery is not user replaceable. For replacement, contact your nearest Sprint authorized service center. Charge Using the AC Adapter Charge using the included AC adapter (XN-2QC25). If your phone or the AC adapter are wet, never connect the micro USB plug. 1. Insert the USB plug on the micro USB cable into the USB port on the AC adapter. 2. Insert the micro USB plug on the AC adapter into the charger/accessory jack on the bottom of your phone. Get Started 16 Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 3. Plug the AC adapter into a household AC outlet. After charging is complete, the LED goes out. Make sure that the LED glows red (when the battery is almost fully charged, it glows green). 4. After charging, remove the micro USB plug on the AC adapter from the charger/accessory jack on the bottom of your phone, and unplug from the household AC outlet. Charge Using a Computer Connection Charge with the micro USB cable for computer. Before using a computer connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phones battery may not charge. If your phone or the micro USB cable for computer are wet, never connect the micro USB plug. 1. Insert the micro USB plug on the micro USB cable for PC into the charger/accessory jack on the bottom of your phone. Get Started 17 Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 2. Insert the USB plug on the micro USB cable for PC into the USB port on your computer. After charging is complete, the LED goes out. Make sure that the LED glows red (when the battery is almost fully charged, it glows green). 3. After charging, remove the micro USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power key. Your phone will power on. Depending on the settings, you may see the lock screen. See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activate Your Phone for more information. Get Started 18 Turn Your Phone Off 1. Press and hold the Power key to open the phone options menu. 2. Touch Power off to turn the phone off. Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Use the Touchscreen Your phones touchscreen lets you control actions through a variety of touch gestures. Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply touch them with your finger. Get Started 19 Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Get Started 20 Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started 21 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch
> Settings
> Display > Auto-rotate screen. Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Get Started 22 Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it is probably activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. If you received your phone in the mail and you are activating a new phone for an existing number on your account (youre swapping phones), you can activate on your computer online or directly on your phone. Activate on your computer:
Go to sprint.com/activate and complete the online instructions to activate your phone. Activate on your phone:
Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. Get Started 23 Touch Activate to override auto-activation and start the manual activation wizard. Follow the on-screen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process. Note: If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your Sprint account. Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
> More > Mobile To turn Connections Optimizer off at any time, from home, touch networks > Automatic Connections > Connections Optimizer and uncheck the box. See Connections Optimizer for details.
> Settings 1. From the Welcome screen, select a language (if prompted) and touch Next to get started.
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To skip any section, touch Next or Skip. Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or hard of hearing, touch Accessibility to change the accessibility settings. 2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen. Wi-Fi If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
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Got Google? Touch Yes and complete the steps to sign in to your current Google Account, or touch No and then touch Get an account (to set up a new Google Account) or Not now to skip Google setup. The following options may apply depending on your selection:
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Get Started 24 Sign in Enter your Gmail address and password and touch Sign in to sign in to your current Google Account. Get an account Follow the instructions to sign up for a new Google Account. There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+, and an option to enable purchases from the Google Play Store app. Touch Next between each screen. Use Google location Select your Google location options and then touch Next. This phone belongs to If applicable, enter your first and last name and touch Next. This information is used by the phone to personalize certain apps.
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3. Touch Finish. Your setup is now complete. Follow the onscreen instructions to learn about basic touch menu navigation, view tutorials, or just get started.
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Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings. Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from the Google Play Store app, you must link your phone to a Google Account. Get Started 25 Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phones basic operations. Home Screen and Applications (Apps) List Most of your phones operations originate from the home screen or the apps list. For information about using the home screen, see Home Screen Basics. Basic Operations 26 Select Options and Navigate Screens Touch icons, onscreen keys, and other items to open or activate the assigned function. Touch to return to the previous screen. Menu Operations You can display options menus using the menu key, any app-specific menu icon, or by touching and holding a screen area, depending on your current app. Basic Operations 27 Touch to view available settings and options. Phone Settings Menu You can customize your phones settings and options through the Settings menu. Basic Operations 28 From home, touch
> Settings
. For more information, see Settings. Portrait and Landscape Screen Orientation The default orientation for your phones screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for landscape orientation. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch
> Settings
> Display > Auto-rotate screen. Basic Operations 29 Capture Screenshots You can use your phones Power key and Volume key (down) to capture screenshots. Press and hold the Power key and Volume key (down) at the same time to capture a screenshot of the current screen. The current screenshot will be captured and stored in the Screenshots album in the phones Gallery. From home, touch
> Gallery
. You can capture and manage screenshots more easily by using Clip Now. For more information on Clip Now, see Clip Now. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. Basic Operations 30 1. From home, touch
. The apps list opens. 2. Touch an app icon to launch the corresponding application. The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Basic Operations 31 App Function/Service
[icon] 1Weather
[description]
[icon] Apps Unlimited
[description]
[icon] BaconReader
[description]
Calculator Calendar Camera Use basic math, percent, and root operations. Includes memory function for a variety of operations. Check a calendar and manage a scheduled events. Toggle between day, week, and month calendar views. You can also sync online with Google Calendar. Take pictures or videos with the autofocus-capable camera. You can change picture size, white balance, and other settings to take pictures/videos. Continuous shooting is also possible. You can also display setting icons to make setting changes easily.
[icon] CBS Sports
[description]
Chrome Clip Now Clock Access the Internet for web searches and surfing. Supports syncing with the COMPUTER-version Chrome app to link with bookmarks and other data. Also supports privacy features such as an incognito tab. You can view and manage screenshots captured using Clip Now. Use the alarm, world clock, stopwatch, and timer. Check times in different regions around the world with the world clock. You can also add regions and check times for several regions simultaneously.
[icon] Direct Connect
[description]
Downloads Drive Use the browser to check a list of all downloaded files. Files that are sorted by time can be re-sorted by size, and you can select and delete several downloaded files together. Google Drive is Googles online storage service. You can save and share files with Google Drive.
[icon] eBay App
[description]
Email Registering an email account allows you to send and receive home and office Internet mail from outside. You can register several Internet mail accounts on your phone. Basic Operations 32 App Function/Service
[icon] Eureka
[description]
Gallery You can view and edit pictures or videos taken with your phone or downloaded, as well as share them with friends.
[icon] GLMS
[description]
Gmail Google Google+
Hangouts
[icon] Home
[icon] Lookout Allows you to use Gmail, Googles email service, anywhere and at any time. Enter keywords to search mail and add labels to sort your mail. Use Google Search to look for Internet information and apps for your phone. View web pages around the world as well as different information such as maps, videos, and business locations, and train routes. Googles social networking service. You can group and register your friends, family, friends with the same interest, etc. in circles and share information with users in those circles. Use pictures, emoji, video hangout, etc. to enjoy free-of-charge conversations one-on-one or in a group.
[description]
[description]
Lumen Toolbar Install the Lumen Toolbar in your browser for more enjoyable and convenient browsing, including web page sharing (Facebook, Twitter, etc.), app searches/downloads, etc. You can also customize the Lumen Toolbar. Maps Messaging You can display a map of your current location or search for a route to a destination. You can view traffic information and aerial views. Street view, 3D view, as well as a compass mode are available. Use SMS (Short Message Service) and MMS (Multimedia Message Service). SMS allows short messaging between mobile phones. MMS allows you to send/receive pictures, audio, videos, etc. together with your message.
[icon] Messaging Plus
[description]
Mobile ID Mobile ID is a single pack containing apps, ringtones, wallpapers, widgets, etc. You can easily install several ID packs, and switch between ID packs in a few simple touches.
[icon] Mobile Sync
[description]
Basic Operations 33 App Function/Service
[icon] Mobile Zone
[description]
[icon] NASCAR NASCAR Mobile is the official app of NASCAR. This app provides easy enjoyment of the latest news, videos, LIVE NASCAR events, Live Leaderboard, etc.
[icon] NBA
[description]
NextRadio OfficeSuite People Enjoy FM radio. Check album covers and music information, purchase new favorites, share music on Facebook or Twitter, etc. This application allows display of Microsoft Word/Excel/PowerPoint and PDF files created on a computer, etc. You can use this application easily to view/check applicable files. Add phone numbers and email addresses. In addition to an email address, you can add a birthday, nickname, etc. You can also set a ringtone for each added contact. Personal Assistant Personal Assistant is a talking personal assistant. By speaking to your phone, your assistant finds information, launches applications, etc. Also, it can connect you to web services such as Google, Twitter, Facebook, and more. Phone Photos Play Books Play Games Place and receive phone calls. Also allows you to call abroad. You can view incoming and outgoing call logs to check calls, or place a call from the logs. You can view and edit pictures or videos taken with your phone, as well as back up them on Google+. Read your favorite books and authors from anywhere. Select from among millions of books, including new titles, New York Times best sellers, up-and-
coming authors, and free books. Enjoy Google Play games in one place. You can discover new games, manage your game playing and scores, and enjoy multiplay with friends around the world easily. Play Movies & TV Allows you to manage your server-based rental video content and video content you recorded. Play Music Play back music saved on your phone/SD card. View by album or by artist. You can also make your own playlists of preferred songs. Play Newsstand Check a variety of news information (free/paid) at one location. Also enjoy audio and video. Basic Operations 34 App Function/Service
[icon] Play Services
[description]
Play Store Download a variety of apps (free/paid) from Google Play. Change your phone setting for manual/automatic updating of downloaded apps.
[icon] Scout
[description]
Settings You can change and check all phone settings, including sound/vibration, wallpaper/display, basic settings, as well as app settings for calls, email, and browser.
[icon] Setup
[description]
[icon] Sprint Money Express
[description]
[icon] Sprint Music Plus
[description]
[icon] Sprint TV &
Movies
[description]
Voice Dialer
[description]
Voice Search Speak search keywords into your phone instead of typing to search for a variety of information. Displays a range of information including web sites, maps, videos, locations/train routes to businesses, etc. You can quickly access messages from the message list without dialing voicemail. Easily select, play back, and erase messages as well as call back, etc. Enjoy the many different video contents uploaded to YouTube. You can play back videos on your phone in high-quality mode. Voicemail YouTube Phone Number Follow the instructions below to display your phones wireless phone number. Basic Operations 35 1. From home, touch
> Settings
. 2. Touch About phone. Basic Operations 36 3. Touch Status. You will see the number. Silent Mode/Airplane Mode The following topics explain how to use your phones Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phones ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode. To set silent mode:
Basic Operations 37 1. Press and hold the Power key to display the device options menu. 2. Touch
. Your phone is now in silent mode. To restore sound settings:
Basic Operations 38 1. Press and hold the Power key to display the device options menu. 2. Touch
. Your phones sound settings are now restored. Airplane Mode Airplane Mode Cautions If you turn on airplane mode while Wi-Fi and Bluetooth are enabled, connectivity with either is then disabled. Any data communication occurring when airplane mode is turned on are discontinued. Basic Operations 39 If Wi-Fi or Bluetooth are turned on after turning on airplane mode, you can connect with Wi-Fi or Bluetooth even while in airplane mode. Use these functions after confirming that communication is permitted in your location. Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that dont require a signal or data. To turn on airplane mode:
1. Press and hold the Power key to display the device options menu. 2. Touch Airplane mode. Your phone is now in airplane mode. You will see the airplane mode icon in the status bar. To turn off airplane mode:
1. Press and hold the Power key to display the device options menu. Basic Operations 40 2. Touch Airplane mode. Your phones wireless connection features are now restored. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboards Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appears automatically onscreen when you touch a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details). The methods available include:
Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details. Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters. See Swype for details. Google Keyboard The Google keyboard offers a traditional QWERTY keyboard setup for entering text by touching keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. For Google Keyboard settings, see Language & Input Settings. Basic Operations 41 Assigning Google Keyboard for Text Entry 1. From home, touch
> Settings
> Language & input. 2. Touch the Google Keyboard check box. (Enabled when the check mark is entered) Basic Operations 42 Using Google Keyboard Touch to change the case of the text. Touch twice quickly to switch to all capitals. If you make a mistake, touch to delete incorrect characters. Touch to switch to a keyboard for entering symbols. Touch to enter a period. Touch and hold to enter a symbol. Touch to enter emoji. Touch to delete text. Touch to switch to Google Voice typing. Touch and hold to configure input settings. If Swype is enabled in addition to Google Keyboard, touch and hold Space bar and then you can choose the input method. Swype The Swype keyboard lets you enter words by drawing a path from letter to letter in one continuous motion. When you enter the first letter of a next word, a space is automatically added. For Swype settings, see Language & Input Settings. Basic Operations 43 Assigning Swype for Text Entry 1. From home, touch
> Settings
> Language & input. 2. Touch the Swype check box. (Enabled when the check mark is entered) Basic Operations 44 Using Swype 1. Touch the text entry field to display the onscreen keyboard. 2. Slide your finger slowly across each letter of the word you want to input. 3. Release your finger when the word you want is displayed in the floating preview or in the middle of the suggestion strip. Touch a word to select it. Basic Operations 45 For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold How to Swype. You can also visit swype.com for more information. Google Voice Typing Google Voice typing uses Google voice recognition to convert speech to text. from the Swype keyboard display and then touch For Google voice typing settings, see Language & Input Settings. 1. Touch from a screen where you can enter text. Basic Operations 46 2. Speak into the phone. If the text is incorrect, touch DELETE. Touch English (US) (depends on selected language) to switch to the language that Google Voice typing is to recognize. Select the language you want to use beforehand by touching Add more languages and clearing the check box. Touch to return to the onscreen keyboard. Tips for Editing Text These tips allow you to cut or copy selected text and paste it into a separate selected area. For more information on entering text, see Language & Input Settings. Basic Operations 47 1. In a text entry field, touch and hold or touch the text twice quickly. 2. Drag and to the left or right to select the desired text. Touch to select all text. Basic Operations 48 3. Touch an option at the top of the screen. Cut: Remove the selected text and saves it to the clipboard. Copy: Copy the selected text to the clipboard. Paste: Insert the last copied or cut text into the current field. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Google Account email address and password: Be careful not to forget your Google Account email address and password. Phone operation and display when using your Google Account: Operation and display may be changed due to automatic app updates, etc. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phones Setup application. Basic Operations 49 Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Sign-in > Create an account now. 3. Follow the onscreen prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, touch
> Settings
> Add account. Basic Operations 50 2. Touch Google and then touch New. 3. Enter your First name and Last name, and then touch
. Basic Operations 51 4. Enter a desired Username, and then touch
. 5. When prompted, enter and reenter a password and then touch
. 6. Touch Set up recovery options, and then enter a phone number and secondary email address. Specify your region and then touch
. Basic Operations 52 If you touched Not now, proceed to step 7. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone. 7. Select whether to back up your system settings, etc. to your Google Account, specify whether to receive news and other information from Google Play, and then touch
. Basic Operations 53 8. Touch I accept, enter the displayed text, and then touch
. 9. Touch Not now. To use Google+, touch Get started and follow the onscreen instructions. Basic Operations 54 10. Touch NOT NOW. To specify a payment method, touch Add credit or debit card/Redeem, then Continue, and then follow the onscreen instructions. You are signed in to your Google Account, and your phone will be synchronized with it. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, touch
> Settings
> Add account. Basic Operations 55 2. Touch Google, and then touch Existing. 3. Enter your Gmail username and password, and then touch
. Basic Operations 56 4. After touching OK in the confirmation screen, touch Not now. To use Google+, touch Get started and follow the onscreen instructions. 5. Select whether to back up your system settings, etc. to your Google Account, specify whether to receive news and other information from Google Play, and then touch
. Basic Operations 57 6. Touch NOT NOW. To specify a payment method, touch Add credit or debit card/Redeem, then Continue, and then follow the onscreen instructions. Google Play Store Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phones Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google Account for details. Google Play Cautions Installing Applications: Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Purchasing Applications: Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Phone operation and display when using Google Play: Operation and display may be changed due to automatic app updates, etc. Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal Basic Operations 58 information, check the application providers policies, which can usually be found on their website. If you arent comfortable with the third-party applications policies, dont use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. 1. From home, touch
> Play Store
. 2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Touch Accept to continue. Basic Operations 59 3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item youre interested in, and touch the name. Browse through featured apps. Scroll through the list of featured apps when you open Google Play. Browse apps recommended by Sprint. Touch Apps > Sprint, and then scroll through the list. Search for an app. Touch on the Google Play home screen, enter the name or type of app youre looking for, and then touch on the keyboard. 4. Touch an app to read a description about the app and user reviews. 5. Touch INSTALL (for free applications) or the price (for paid applications). Note: You need a Google Wallet account to purchase items on Google Play. See Google Wallet to set up a Google Wallet account if you do not have one. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, touch ACCEPT to begin downloading and installing the app. If you selected a paid application, after touching OK, youre redirected to the Google Wallet screen to pay for the application before its downloaded to your phone. The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you touch OK on this screen, you are responsible for the results of using this item on your phone. Basic Operations 60 Purchasing Applications Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you cant request a refund a second time. 1. From home, touch
> Play Store
. 2. Touch
> My apps. 3. Touch the app to uninstall for a refund. The details screen for the app opens. 4. Touch Refund, and then touch Yes to confirm. Your app is uninstalled and the charge is cancelled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, touch
> Play Store
. Basic Operations 61 2. Touch
> My apps. 3. Touch the app you want to update, and then touch Update > Accept. The app update is downloaded and installed. Basic Operations 62 Set Automatic App Updates 1. From home, touch
> Play Store
. 2. Touch
> My apps. 3. Touch the app you want to set for auto-update, and then touch when the check mark is entered)
> Auto-update. (Enabled Basic Operations 63 The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, touch
> Play Store
. Basic Operations 64 2. Touch
> My apps. 3. On the Installed screen, touch the app you want to uninstall, and then touch UNINSTALL > OK. The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. Basic Operations 65 1. From home, touch
> Play Store
. 2. Touch
> HELP. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Basic Operations 66 Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phones screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power key. The lock screen appears. 2. Swipe your finger across the screen to unlock it. Basic Operations 67 The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phones software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Software You can update your phones software using the System updates option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information:
1. From home, touch
> Settings
> Google. 2. Touch the account, and then touch to checkmark the sync item and enable the feature. Checked items automatically synchronize whenever a change is made. 3. Touch
> Sync now to sync your Google Account information. To back up your Exchange Mail information:
1. From home, touch
> Settings
> Corporate. 2. Touch the account, and then touch to checkmark the sync item and enable the feature. Checked items automatically synchronize whenever a change is made. Basic Operations 68 3. Touch
> Sync now to sync your Exchange Mail Account information. To back up stored text messages:
1. From home, touch
> Messaging
. 2. Select the text message from the list to view the message thread. 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Touch Forward. 5. Enter your phone number and touch Send. To back up your Google apps:
Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. 1. From home, touch
> Play Store
. 2. Touch
> My apps > ALL tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the onscreen instructions. As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior to starting the update process. From home, touch
> Settings
> Storage > Unmount SD card. Update Your Phones Software Once you have backed up all your data, use System updates options to update your phones internal software. Basic Operations 69 1. From home, touch
> Settings
. 2. Touch System updates to use the following options:
Update PRL: Download the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Basic Operations 70 Update Sharp software: Upgrade to the latest software available for your phone. or 1. Locate the System Update Available icon ([icon]) in notifications.
[illustration]
2. Drag the status bar down. 3. Touch [icon] to open the System Updates screen.
[illustration]
4. Touch Download and follow the onscreen instructions.
[illustration]
The downloading icon ([icon]) appears within the status bar to indicate the phone is downloading the necessary files. 5. Touch Restart and install to complete the process. Confirm Your Current Phone Firmware 1. From home, touch
> Settings
> About phone. Basic Operations 71 2. Locate the Baseband version read-only field. Basic Operations 72 Your Phone Interface The following topics describe how to use and customize your phones home screen, understand the status bar, and use the notifications window. Home Screen Basics The home screen is the starting point for your phones applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status Bar The status bar displays icons to notify you of your phones status (on the right side) and notifications (on the left side). Notification Area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Your Phone Interface 73 Item Description Status Area Widget The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widgets are self-contained onscreen apps that reside on your phones home screen. Application Icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Primary Shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phones home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Applications (Apps) List Key Touch to open the applications (Apps) list. The apps list key is a primary shortcut available from all home screens. Home Key Touch to display the main home screen. Drag or swipe Google/Assistant. up to open Back Key Touch to return to the previous screen. Drag or swipe Google/Assistant. up to open Recent Apps Key Touch to display recently-used applications. Drag or swipe Google/Assistant. up to open to return to the main home screen from any other screen. Tip: Touch Extended Home Screens In addition to the main home screen, your phone has four extended home screens to provide more space for adding icons, widgets, and more. Touch and hold the icon or widget and then drag across the screen to move from the main screen to an extended screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, touch the status bar and drag it down. Your Phone Interface 74 Status Bar Layout Main Notification Icons Icon Notification
[icon]
new emergency notification
[icon]
arriving call/mail
[icon]
on hold missed call new voicemail new email new Gmail new text or MMS message new Hangout message new Sprint Zone message Your Phone Interface 75 Icon Notification event USB connection alarm warning update available update downloading update successful keyboard active obtaining location information Bluetooth data receive request SD card unmounted reading SD card capturing screenshot capturing screenshot using Clip Now screenshot failed Your Phone Interface 76 Icon Notification more notifications available (drag down to view) Main Status Icons Icon Status Bluetooth active Bluetooth connection GPS active Wi-Fi active downloading vibrate speakerphone active network (full signal) network (roaming)
[icon]
Out of service area Sprint Spark enhanced 4G LTE data service airplane mode Your Phone Interface 77 Icon Status sync active alarm set battery (charging) battery (full charge) Notifications Window Drag the status bar down to open the notifications window. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Window Drag the status bar down. (Slide your finger down from the top of the screen.) The notifications window opens. To check notifications, touch an item in the list. Close the Notifications Window Drag the notifications window up. (Slide your finger up from the bottom of the screen.) Your Phone Interface 78 or Touch to close the notifications window. Notifications Window Layout The notifications window gives you access both to notifications and the quick settings menu. Quick Settings Menu Layout The quick settings menu lets you check the status of the phone and services and change settings by directly accessing the various settings menus. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Your Phone Interface 79 Operations for Rearranging the Home Screen Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove. Changing Folder Names: From home, touch the folder to open it, and then touch the folder name. Type a new name and then touch Done. Displaying the Choose wallpaper from menu: From home, touch and hold an empty space to display the Choose wallpaper from menu. Change the Wallpaper Select and assign your phones background wallpaper. 1. From home, touch and hold an empty space. The Choose wallpaper from menu appears. You can also access the wallpaper menu through settings. Touch Display > Wallpaper.
> Settings
>
2. Select your desired wallpaper from Gallery, ID wallpapers, Live Wallpapers, Photos, or Wallpapers. Your Phone Interface 80 3. Touch Set wallpaper. The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Drag the wallpaper or pinch/spread the screen to reduce/enlarge the wallpaper so it is centered in the screen. Note: If you select Live Wallpapers, before you touch Set wallpaper, you can touch Settings to select custom animation settings, etc., for the live wallpaper. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. Your Phone Interface 81 1. From home, touch
. The Apps list opens. 2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phones home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and email accounts, and many others. Your Phone Interface 82 1. From home, touch
. The Apps list opens. 2. Touch the WIDGETS tab at the top of the Apps list. 3. Touch and hold a widget icon. The icon will disengage and you will see thumbnails of your home screens. 4. Drag the icon to an empty location on one of the home screens. The widget is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. Touch and hold a shortcut you want to place in a folder, and then drag it to above another shortcut. Your Phone Interface 83 A new folder is created. Call Settings 2. To create a name, touch the folder, then Unnamed Folder, and enter a name. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder. The new shortcut is added to the folder. Your Phone Interface 84 Phone App The following topics outline the use of your devices phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? Try dialing the number starting with 0. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Emergency Call Cautions Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most traditional way to place a call is by using the phones dialer screen. 1. From home, touch
> Phone
>
to display the dialer screen. The phone app opens. Phone App 85 2. Touch the number keys on the dialpad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number. Touch Add to contacts to add the entered number into your contacts list. 3. Touch to call the number. Phone App 86 The phone dials the number. The call begins when the other party answers. 4. To end the call, touch
[illustration]
. The call ends. Call Emergency Numbers You can place calls to 9-1-1 even if the phones screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phones screen is locked with a screen lock:
1. From the lock screen, touch Emergency call. 2. Touch
. As long as you are in an area covered by wireless service, the emergency call is placed. To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, touch
> Phone
>
. 3. Touch
. As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who Phone App 87 is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, drag [Call_icon] to [Answer_call_icon] to answer it.
[illustration]
The call begins. 2. To end the call, touch
[illustration]
. The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do any of the following:
Press the Volume key down. Place the phone face down on a level surface. Reject an Incoming Call When a call arrives, drag [Call_icon] to [reject_call_icon] to reject it.
[illustration]
The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag [Call_icon] to [Message_icon].
[illustration]
The ringtone or vibration will stop and you will see a list of preset text messages. 2. Touch Send next to one of the messages to send it to the caller.
[illustration]
The selected message will be delivered to the caller. Phone App 88 You can edit the reject messages through the Call settings menu. From the phone app, touch
> Call settings > Set reject messages and edit or create the reject messages. In-Call Screen Layout and Operations While youre on a call, you will see a number of onscreen options. Misoperation Prevention Screen Your phone switches to the Misoperation Prevention screen during a call. To operate the screen during a call, cancel the Misoperation Prevention screen. 1. Drag [icon] down in the Misoperation Prevention screen.
[illustration]
The in-call screen appears. In-Call Screen Layout Touch options to activate them during a call. Add call: Touch and hold to initiate a conference call (3-way call). Merge: Join two currently active calls (conference). Keypad/Hide: Toggle the appearance of the onscreen keypad. Phone App 89 End call: End the current call. Speaker: Route the phones audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phones audio through the speaker. (You can adjust the speaker volume using the Volume key.) Deactivate Speaker to use the phones earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Mute: Mute the microphone during an active call. Touch again to unmute the microphone. Note: If Mute is activated, the speaker mode is deactivated. Bluetooth: Route the phones audio through a connected Bluetooth headset (On) or through the speaker (Off). When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon ([icon]). Note: The Headset button is activated to show the current call is routed to the connected Bluetooth headset. To route the current call back to the phone, touch Headset to temporarily use the phone. Touch it again to route the call back to the connected Bluetooth headset. When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the earpiece or speaker and shows ([icon]). Dialpad: Use the onscreen dialpad to enter additional numbers, for example, an extension or access code. For example: When you call your banks 800 number, use your dialpad to enter your account number and PIN. Additional In-Call Options Adjusting Call Volume: Press the volume key up or down during the call. Touch during a call to display a list of additional in-call features. Touch an option to select it. Contacts: Display your contacts list. Memo: Create a new memo while remaining on the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Phone App 90 Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Place Calls from Contacts/Call History Make calls quickly using Contacts and Call History. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, touch
> People to display the contacts app. Phone App 91 2. Touch a contact and then touch the number you want to call. The phone dials the number. The call begins when the other party answers. 3. To end the call, touch
.
[illustration]
The call ends. For additional information on Contacts, see Contacts. Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. Phone App 92 1. From home, touch
> Phone to display the phone app. 2. Touch to display the Call logs list. The call logs list appears. Phone App 93 3. Touch Call of the entry you want to call. The phone dials the number. The call begins when the other party answers. Touch an entry to display the call details. 4. To end the call, touch
[illustration]
. The call ends. Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Phone App 94 1. From home, touch
> Phone
>
. 2. Touch and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting. Phone App 95 Important: Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, touch
> Voicemail
. Youll see a Personalize your voicemail prompt. 2. Touch Personalize now and follow the system prompts to:
Create a password (part of standard voicemail). Record your name announcement. Record your greeting. Phone App 96 Important: Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. 3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.
[illustration]
Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, touch
> Voicemail
. You will see the voicemail inbox. 2. Touch a message to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, touch Visual Voicemail Menu. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
> Help > Visual Voicemail Menu >
1. Listen to the current voicemail message. Phone App 97 2. Swipe your finger left or right to display the next or previous message.
[illustration]
You can navigate through voicemail messages as frequently as youd like. You can even move to the next or previous message before youre finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, touch
> Voicemail
. 2. Touch a message to review it. The following options are available while reviewing a voicemail message:
[Call icon] Call to call the number the message came from. Share to send the message via Bluetooth, Gmail, etc. Delete to delete selected messages from your current list of available voicemail messages.
[Reply icon] Reply to reply to the message via text or voice message. Note: Not all options are available for all messages. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. Phone App 98 1. From home, touch
> Voicemail
. 2. Touch
> Settings.
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You will see the voicemail settings menu. 3. Select an option to change its settings. Manage subscription Auto forward to email Personalize voicemail Notifications Delete messages Display name Speakerphone Transcriptions displayed Themes View quick tips tutorial Help Send feedback Phone App 99 Updates About Voicemail Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, touch
> Voicemail
. 2. Touch
> Settings > Personalize voicemail. 3. Touch OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. Phone App 100 1. From home, touch
> Voicemail
. 2. Touch
> Settings > Display name. 3. Touch the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Touch OK to save your information. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, touch
> Phone
>
. 2. Touch
. 3. Enter a phone number. 4. Touch
. Your caller information will not appear on the recipients phone. To permanently block your number, call Sprint Customer Service. Call Waiting When youre on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phones screen informs you that another call is coming in and displays the callers phone number (if it is available). Phone App 101 To respond to an incoming call while youre on a call:
Slide to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller:
Touch Swap. Note: For those calls where you dont want to be interrupted, you can temporarily disable Call Waiting by before placing your call. Call Waiting is automatically reactivated once you pressing end the call. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and touch
(or place a call from Log or Contacts). 2. Once you have established the connection, touch Add call, and dial the second number (or place the call from Logs or Contacts).
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This puts the first caller on hold and dials the second number. Phone App 102 3. When youre connected to the second party, touch Merge. Your conference call is now in session. 4. To end the three-way call, touch
. Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding:
1. From home, touch
> Phone
>
. 2. Touch
. 3. Enter the area code and phone number to which you want your calls forwarded. 4. Touch
. Phone App 103 You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding:
1. From home, touch
> Phone
>
. 2. Touch
. 3. Touch
. You will hear a tone to confirm the deactivation. Call Settings Your phones Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. For details on the call settings menu, see Call Settings. Use the Call Settings Menu 1. From home, touch
> Phone
. The phone app opens. Phone App 104 2. Touch
> Settings. The call settings menu appears. 3. Configure your options. Touch a menu item to display its options. Select your options and follow the prompts to set them. Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your computer, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. The company is not responsible for any damages from lost or changed contacts. Add a Contact You can add contacts from your phones People application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. Phone App 105 1. From home, touch
> People
. You will see the Contacts list. 2. Touch Add Contact to add a contact. The Add Contact screen appears. When a screen for selecting where to add the contact appears, follow the onscreen instructions to continue. Phone App 106 3. Use the keyboard to enter as much information as you want.
: Touch the picture icon to assign a picture to the contact. Name Phone Email Address Date Group name Add another field: Touch Add another field to include additional information such as IM address, Notes, Nickname, Website, etc. Note: Date and Group name are displayed for a Google contact type. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., touch Add new displayed under the entered number, etc. Phone App 107 4. When you have finished adding information, touch DONE. The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. From home, touch
> Phone
>
. Phone App 108 2. Enter a phone number and touch Add to contacts. 3. To add the number to an existing contact, touch the contact you want to add to. To add a new contact, touch CREATE NEW CONTACT. For an existing contact, touch the contact name, select a number type for the new number, and then touch OK. For a new contact, enter the name and any additional information, and then touch DONE. Check Contacts View a contacts details by displaying a contact entry. Phone App 109 1. From home, touch
> People
. You will see the Contacts list. 2. Touch a contact to view its details. The contacts detailed listing appears. Phone App 110 Contacts Screen Layout The following illustration shows your Contacts app layout and describes the various features. Item Description Favorites tab All contacts tab Show favorite contacts. Show all contacts. Groups tab Show contact groups. Contact Touch to show contacts details. Image Touch to show simplified information. Touch an icon to place a call, send a message, etc. Search Search contacts. Add Contact Add a new contact. Menu Phone App Show the following options: Contacts to display, Import/export, Accounts, and Settings. 111 Edit a Contact Once youve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, touch
> People
. You will see the Contacts list. 2. Touch a contact to view its details. The contacts detailed listing appears. Phone App 112 3. Touch
> Edit. 4. Touch any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then touch DONE. Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., touch Add new displayed under the entered number, etc. Delete a Contact You can delete a contact from the contacts details page. Phone App 113 1. From home, touch
> People
. You will see the Contacts list. 2. Touch a contact to view its details. The contacts detailed listing appears. Phone App 114 3. Touch
> Delete. 4. Touch OK. The contact is deleted. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. Phone App 115 1. From home, touch
> People
. You will see the Contacts list. 2. Touch a contact to display it, and then touch
> Share. You will see the Share contact via menu. Phone App 116 3. In the Share contact via menu, select a method:
Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and sending via Bluetooth. Drive to upload the information to your server. Enter a document title, select an account, then a folder, and then touch OK. Email to send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then touch Send Compose and Send Email for details on sending email. See Gmail to send the information as a Gmail attachment. Address the message, add a subject and a message, and then touch Send details. See Create and Send a Gmail Message for 4. Complete the required steps as prompted for the selected method. The selected contact will be shared. Import Contacts Your phone offers a couple of options for importing contacts from external devices or installed memory cards. Import Contacts from SD Card Import (load) contacts that have been backed up on an SD card. Phone App 117 Before Importing Contacts from SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See Phone Memory/SD Card SD card information. Import Contacts from SD Card 1. From home, touch
> People
. You will see the Contacts list. 2. Touch
> Import/export. Phone App 118 You will see the Import/export contacts menu. 3. Touch Import from storage. 4. Follow the onscreen instructions to complete the import. The contacts are imported and stored in your phone. If several accounts with contacts to import are displayed, select the desired account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up for re-import if needed. Phone App 119 Back Up Contacts to SD Card You can back up your contacts to an installed SD card. Before Backing Up Contacts to SD Card Insert an SD card before backing up your contacts. See Phone Memory/SD Card for SD card information. Back Up Contacts to SD Card 1. From home, touch
> People
. You will see the Contacts list. Phone App 120 2. Touch
> Import/export. You will see the Import/export contacts menu. 3. Touch Export to storage. Phone App 121 4. Touch OK to confirm the export. The contacts are exported and saved to the installed SD card. Phone App 122 Messaging and Internet With wireless service and your phones messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, or contact cards (vCard). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, touch
> Messaging
. Messaging and Internet 123 2. On the Messaging screen, touch New message
. The New message screen opens. 3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If youre sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a match to enter that number or address directly. Touch the icon, and then select the contacts to whom you want to send the message. Messaging and Internet 124 4. Touch the Type message field, and then start composing your message. Note: A counter appears above the (
160-character limit, a new message is created but automatically joined into one when received.
) to tell you how many characters are left. Once you go over the 5. When done, touch to send the text message. The text message is sent. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, or contact cards (vCard). Messaging and Internet 125 1. From home, touch
> Messaging
. 2. On the Messaging screen, touch New message
. The New message screen opens. 3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If youre sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a match to enter that number or address directly. Messaging and Internet 126 Touch the icon, and then select the contacts to whom you want to send the message. Note: You can add a subject line by touching
> Add subject. 4. Touch the Type message field, and then start composing your message. Messaging and Internet 127 5. Touch Attach
. 6. In the Attach window, select from the following file attachments:
Pictures. Attach a stored picture. Capture picture. Take a picture and attach it. Videos. Attach a stored video. Capture video. Capture a video and attach it. Audio. Select System audio to attach a ringtone, or External audio to attach an audio file or a recorded voice. Messaging and Internet 128 Record audio. Make a voice recording and attach it. Contact. Select a contact from your phone. Slideshow. Create a slideshow and attach it. See Create a Slideshow for details. 7. To make changes to your attachment, touch Replace. You can also touch Remove to start over. 8. Touch to send the MMS message. The MMS message is sent. Messaging and Internet 129 Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message youre composing, touch Attach
> Slideshow. 2. To compose your slideshow, do any of the following:
Add a new slide. Touch Add slide. Select a slide. Touch a slide name such as Slide 1. Add a picture. Touch Add picture or
> Add picture and select a picture. You can also touch
> Capture picture to take a picture and add it. Add music or a voice recording. Touch select a file or record audio.
> Add music > Audio or Record audio and Add a video. Touch
> Add video and select a video. (You cannot add both a picture and a video, or music and a video on the same slide.) You can also touch to capture a video and add it.
> Capture video Add a caption to a picture or video. Touch the text entry field. Preview your slideshow. Touch Preview. Replace an added picture. Touch Replace picture. Remove a slideshow. Touch Remove slide. Messaging and Internet 130 Add a slide. Touch
> Add slide. Choose the duration of the slideshow. Touch
> Duration (XX sec). Choose the layout of the slideshow. Touch
> Layout (top/bottom). When finished, touch Return to attach the slideshow to your message. 3. When you have finished composing the multimedia message, touch Send. The MMS message with your slideshow is sent. Save and Resume a Draft Message While composing a text or multimedia message, touch draft. to automatically save your message as a To resume composing the message:
Messaging and Internet 131 1. From home, touch
> Messaging
. 2. On the Messaging screen, touch the message to resume editing it. A draft will show Draft in red on the messaging screen. Messaging and Internet 132 3. When you finish editing the message, touch
. New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.
) also appears in the notifications area of the status bar to notify you of a new A new message icon (
text or multimedia message. The Messages application icon (if shown on the Home screen) also displays the number of new messages
. To open the message, touch and hold the status bar, and then slide the status bar down to open the Notifications panel. Touch the new message to open and read it. For information on reading and replying to messages see Manage Message Conversations in this chapter. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message Do one of the following:
On the Messaging screen, touch the text message or conversation to open and read it. If you have a new message notification, drag the status bar down to open the notifications window. Touch the new message to open and read it. Messaging and Internet 133 To return to the Messaging screen from a conversation, touch
. Note: To view the details of a particular message, in the conversation, touch and hold the message to open the options menu, and then touch View details. Note: If a message contains a link to a Web page, touch the message and then touch the link to open it in the Web browser. Note: If a message contains a phone number, touch the message and then touch the phone number to dial the number or add it to your contacts. View a Multimedia Message (MMS) 1. From home, touch
> Messaging
. Messaging and Internet 134 2. On the Messaging screen, touch a multimedia message or conversation to open it. 3. Touch the attachment to open it.
[illustration]
If the attachment is a vCard contact, it is imported to your phones contacts list. For more information, see Contacts. 4. To save the attachment to device memory or a memory card, touch and hold the senders name or number, and then touch Save [attachment type] on the options menu.
[illustration]
Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, touch the Download at the right side of the message. For details, see Text and MMS Options. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Messaging and Internet 135 Reply to a Message 1. From home, touch
> Messaging
. 2. On the Messaging screen, touch a conversation to open it. 3. Touch the Type message field at the bottom of the screen, enter your reply message, and then
. touch
[illustration]
The MMS message is sent. Messaging and Internet 136 Note: To reply to a text message with a multimedia message, open the text message, touch and then touch Add subject, or Attach message. Protect (Lock) a Message
. The text message is automatically converted into a multimedia You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, touch
> Messaging
. 2. On the Messaging screen, touch a conversation. Messaging and Internet 137 3. Touch and hold the message that you want to lock.
[illustration]
4. Touch Lock on the Message options menu. A lock icon is displayed at the right hand side of the message.
[illustration]
The message is locked. Delete a Conversation 1. From home, touch
> Messaging
. Messaging and Internet 138 2. On the Messaging screen, touch the conversation that you want to delete. 3. Touch
> Delete thread.
[illustration]
4. When prompted to confirm, touch Delete. Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box.
[illustration]
The conversation is deleted. Messaging and Internet 139 Delete Multiple Conversations 1. From home, touch
> Messaging
. 2. On the Messaging screen, touch and hold the thread you want to delete and then touch another thread you want to delete. 3. Touch Delete and then touch Delete to confirm. Any locked messages will not be deleted unless you select the Delete locked messages check box. Messaging and Internet 140 The multiple conversations are deleted. Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete.
[illustration]
If the message is locked, touch Unlock on the options menu and hold the message to display the options menu again. 2. Touch Delete on the options menu.
[illustration]
3. When prompted to confirm, touch Delete.
[illustration]
The message is deleted. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can touch the contacts picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more. Text and MMS Options The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. Messaging and Internet 141 1. From home, touch
> Messaging
. 2. On the Messaging screen, touch
> Settings. You can set the following:
SMS Enabled: Set up an application used for sending and receiving SMS. STORAGE Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. Text message limit: Choose the maximum number of text messages to store in each conversation thread. (This does not include locked messages.) Messaging and Internet 142 Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation thread. (This does not include locked messages.) TEXT (SMS) MESSAGES Delivery reports: Receive a report on the delivery status of your message. MULTIMEDIA (MMS) MESSAGES Mms Send Priority: Set the priority of MMS sent. Group messaging: Control how messages to multiple recipients are handled. When enabled, a single message is sent to multiple recipients. When disabled, a separate message is sent to each recipient. Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in your Messaging screen. Roaming auto-retrieve: Automatically retrieve all your messages completely when roaming. This may incur significant phone charges. EMERGENCY MESSAGE SETTINGS Emergency alerts: Set emergency alert notifications. NOTIFICATIONS Notifications: Set whether to receive notification for received SMS/MMS. Sound: Set a ringtone for received SMS/MMS. Vibrate: Set whether the phone vibrates for received SMS/MMS. Create and Send Gmail Use Googles Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a computer. Restricting email from computers on your phone prevents your phone from receiving Gmail. Create and Send a Gmail Message Use your phone to create and send Gmail messages. Messaging and Internet 143 1. From home, touch
> Gmail
. The Gmail inbox opens. 2. In the inbox, touch Compose
. The Gmail composition window opens. Messaging and Internet 144 3. Enter the message recipient(s), subject, and message, and then touch Send
. The Gmail message is sent. Gmail Composition Options Adding Cc/Bcc: In the mail composition window, touch recipients.
> Add Cc/Bcc, and then add Attaching Pictures or Videos: In the mail composition window, touch and then touch the picture or video you want to attach.
> Attach file. Locate Save as a Draft (Send Later): While composing your message, touch message is saved as a draft for later.
> Save draft. The Delete Mail Being Composed: In the mail composition window, touch
> Discard > Discard. Note: To view your draft email messages, in the inbox, touch
> Drafts. Note: To view your sent messages, in the inbox, touch
> Sent. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. Open New Gmail Messages When new Gmail arrives, you will see in the status bar. Messaging and Internet 145 1. Drag the status bar down to display the notifications window. 2. Touch the new message from the notifications window. The new Gmail message opens. If you have two or more new Gmail messages, touching the notification opens the Gmail inbox. Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. Messaging and Internet 146 1. From home, touch
> Gmail
. The Gmail inbox opens. 2. Touch the message thread you want to view. The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages Replying to Gmail Messages: With the Gmail message open, touch
, compose your reply message, and touch Send
. Messaging and Internet 147 To reply to all, touch
> Reply all. Forwarding Gmail Messages: With the Gmail message open, touch
> Forward, enter a recipient and an additional message, and touch Send
. Manage Gmail Messages Your phone give you control over how you manage your Gmail messages, with labels, thread management, search capabilities, adding multiple Google Accounts, and more. Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label Inbox is automatically added to the thread. By then adding the label travel, all threads with travel are shown in a list. 1. From home, touch
> Gmail
. The inbox opens. Messaging and Internet 148 2. Touch and hold a conversation thread to add a checkmark to it, and then touch
> Move to. 3. Touch a label for the thread. The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. Messaging and Internet 149 1. From home, touch
> Gmail
. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch Archive
. The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes users address as a recipient or in Cc, mail will again appear in the inbox. Messaging and Internet 150 1. From home, touch
> Gmail
. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch
> Mute. The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. Messaging and Internet 151 1. From home, touch
> Gmail
. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then touch Delete
. The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. Messaging and Internet 152 1. From home, touch
> Gmail
. The inbox opens. 2. Touch Search
. Messaging and Internet 153 3. Enter your search text and touch
. The search results appear. Touch a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phones Gmail inbox. 1. From home, touch
> Gmail
. The inbox opens. Messaging and Internet 154 2. Touch and hold a conversation thread to add a checkmark to it, and then touch spam or Report phishing.
> Report The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> ACCOUNTS menu. 1. From home, touch
> Settings
> Add account. Messaging and Internet 155 2. Touch Google, and then touch Existing. 3. Enter your Gmail username and password, and then touch
> OK. 4. Touch Not now. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then touch
. Messaging and Internet 156 6. Touch NOT NOW. 7. Touch
. You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app. Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, touch
> Gmail
. Messaging and Internet 157 The inbox opens. 2. Touch
. 3. Touch the account you want to view from the list at the top of the menu. The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. Messaging and Internet 158 1. From home, touch
. A popup window for adding an account appears if no email account has been previously set up. 2. Follow the onscreen instructions to set up your email account. The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. Messaging and Internet 159 1. From home, touch
. The email inbox opens. 2. Touch
> Settings. Messaging and Internet 160 3. Touch ADD ACCOUNT. 4. Follow the onscreen instructions to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > ACCOUNTS menu. 1. From home, touch
> Settings
> Add account > Corporate or IMAP. Messaging and Internet 161 2. Enter the Email address and Password for the email account and then touch Next. Touching Next prompts your phone to attempt a regular email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, touch Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 3. Select your sync settings and then touch Next. Messaging and Internet 162 4. Enter an account name and a display name and touch Next to complete setup. The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your companys Exchange Server administrator for required account settings information. Messaging and Internet 163 1. From home, touch
> Settings
> Add account > Corporate or IMAP. 2. Enter the Email address and Password for the email account and then touch Manual setup. 3. Touch Exchange. Messaging and Internet 164 4. Configure the settings such as a server address and port number, and touch Next. Username: Enter your network username. Password: Enter your network access password (case-sensitive). Server: Enter your systems Exchange server remote email address. Obtain this information from your company network administrator. Port: Enter your port number. Security type: Select a security type. Client certificate: Touch Select to enter the password for credential storage. 5. Select your sync settings and then touch Next. 6. Enter an account name and touch Next to complete setup. 7. On the Choose a mail provider screen, touch Microsoft Exchange ActiveSync. Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. Messaging and Internet 165 1. From home, touch
. The email inbox opens. If you want to switch to a different email account, touch the account name at the top of the screen and select another account. 2. Touch Compose
. The email composition window opens. Messaging and Internet 166 3. Enter the message recipient(s), subject, and message. 4. Touch Send
. The email message is sent. Open New Email Messages When new email arrives, you will see in the status bar. Messaging and Internet 167 1. Drag the status bar down to display the notifications window. 2. Touch the new message from the notifications window. The new email message opens. If you have two or more new email messages, touching the notification opens the email inbox. Touch a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. Messaging and Internet 168 1. From home, touch
. The email inbox opens. 2. Touch the message you want to view. The email message opens. Tip: Touch the account name at the top of the screen to switch to a different email account. 3. Touch or
> Reply all to reply to the message. Options when Reviewing Email Messages Resetting Mail as Unread: Touch the icon on the left side of the read message you want to unread, and then touch Mark unread
. Deleting Email: Touch the icon on the left side of the message you want to delete, and then touch Delete
. Syncing Accounts Manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings. Switch to the account you want to sync and then touch
> Refresh. Replying to Email Messages: With an email message open, touch or
> Reply all, compose your reply message, and touch Send
. Messaging and Internet 169 Forwarding Email Messages: With the email message open, touch
> Forward, enter a recipient and an additional message, and touch Send
. Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, touch
> Settings
> Corporate or IMAP. 2. Touch an account you want to delete. Messaging and Internet 170 3. Touch
> Remove account. 4. Touch Remove account again to confirm the deletion. The account is deleted from your phone. Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. Messaging and Internet 171 View Your Email Inbox 1. From home, touch
. The email inbox opens. 2. Touch the email account at the top of the screen to select a different inbox, or touch Combined view to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. While viewing the account you want to synchronize, touch
> Refresh. Delete an Email Message 1. On the email account inbox, swipe the message you want to delete to the left. Touch UNDO to cancel deletion. Delete Multiple Email Messages 1. On the email account inbox, touch the icon on the left side of the message you want to delete. 2. Touch Delete
. Touch UNDO to cancel deletion. Messaging and Internet 172 Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. Synchronize Exchange ActiveSync Email You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email messages. Set Email Message Priority You can set the priority of email messages. Data Services General Information (Sprint Spark LTE Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. Sprint Spark LTE The Sprint Spark enhanced LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to Sprint Spark, you need to be in an area covered by the Sprint Spark enhanced LTE network. For more information about the availability of Sprint Spark in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Messaging and Internet 173 Set Your Network Options 1. From home, touch
> Settings
> More > Mobile networks > Preferred network type. 2. Select LTE/CDMA or CDMA. The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected via Sprint Spark, the Sprint Spark icon appears in the status bar. Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for your phone to connect to it. Messaging and Internet 174 Your User Name When you buy your phone and sign up for service, youre automatically assigned a user name, which is typically based on your name and a number, followed by @sprintpcs.com. (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you network. Your user name is automatically programmed into your phone. You dont have to enter it. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, touch
> Settings
> System updates. Messaging and Internet 175 2. Touch Update Profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used:
Icon Status Network (full signal): The number of bars indicate the strength of the signal. More bars mean a better signal. Sprint Spark Enhanced LTE data service: Your phone is connected to the Sprint Spark enhanced LTE network. The rays spin when data is being transferred. Browser Your phones Web browser gives you full access to both mobile and traditional websites on the go, using 4G, or Wi-Fi data connections. Your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. Use the Browser Launching the browser is as easy as touching an icon. Messaging and Internet 176 From home, touch
> Chrome
. The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the SprintWeb home page. You can also launch the browser by touching a URL in a text message, email message, or Gmail message. Tip: To change the phones default launch page to your current page, touch Homepage, clear the Default check box, and then enter the current pages URL in the Enter URL... field. Touch ON to complete. Add a Bookmark Bookmark favorite sites using the browser menu options.
> Settings >
Messaging and Internet 177 1. From home, touch
> Chrome
. The browser opens. 2. Navigate to the Web page you want to bookmark, and touch
>
. The add bookmark window opens. Messaging and Internet 178 3. Check or change the bookmark title, URL, etc., and then touch Save. The Web page is added to bookmarks. View Browser History Use the browser menu options to view your browsing history. 1. From home, touch
> Chrome
. The browser opens. Messaging and Internet 179 2. Touch
> History. The history window opens. If you dont see
, drag the Web page down to display the address bar. 3. Touch an entry. The Web page opens. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. Messaging and Internet 180 1. From home, touch
> Chrome
. The browser opens. 2. Touch Open tabs
. The tabs window opens. If you dont see Open tabs
, drag the Web page down to display the address bar. Messaging and Internet 181 3. Touch > New tab. A new tab appears. To switch tabs, touch one of the available thumbnails in the tabs window. Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, touch
> Chrome
. The browser opens. Messaging and Internet 182 2. Touch
> Settings, and customize your browser settings. Your browser settings are saved. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.). Options for Browser Operations Editing Bookmarks: From the browser, touch
> Bookmarks, touch and hold a bookmark, touch Edit bookmark, edit the bookmark, and then touch Save. Deleting Bookmarks: From the browser, touch touch Delete bookmark.
> Bookmarks, touch and hold a bookmark, Searching within a Web Page: With a Web page displayed, touch enter your search text.
> Find in page, and The search results are highlighted on the page. Deleting Cache and Cookies: From the browser, touch
> Settings > Privacy > CLEAR BROWSING DATA. Select the types of data you want to remove, and then touch Clear. Messaging and Internet 183 SSL/TLS Cautions When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. XXXXXX. and the Certification Authorities XXXXX and XXXXXX make no guarantees whatsoever to users regarding security of SSL/TLS. Chrome Support To find on-phone help with Chrome, from Chrome, touch
> Help & feedback. A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/. Messaging and Internet 184 Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 8 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phones camera. Capturing Pictures/Videos File Format for Pictures: File format for pictures is JPEG. File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Mobile Light Warning Do not shine Mobile Light close to eyes. Do not look directly at Mobile Light when shining. Do not shine Mobile Light at other peoples eyes. May affect eyesight, etc. Take a Picture You can take high-resolution pictures using your phones camera. Note: You can share or delete multiple pictures or videos together by touching and holding thumbnails in an album list. Camera and Video 185 1. From home, touch
> Camera
. The camera viewfinder appears. 2. Aim the camera at your subject. When you take a picture of people, the camera automatically recognizes the face of your subject and focuses on it (face detection function). To zoom in, swipe the screen right. To zoom out, swipe the screen left. Auto focus activates. Camera and Video 186 3. Touch
. The shutter clicks and the picture is captured and saved to your phone or SD card. Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available). Settings: Open the camera settings menu and lets you change additional camera settings. See Camera Settings. Switch view mode: Switch between the back camera lens and the front-facing camera lens
(for self-portraits, video chatting, etc.). Flash: Select a flash mode for the camera. Shooting mode: Change to settings matched to the subject and shooting conditions. Camera and Video 187 GPS: Set whether to append location information. Size: Change the shooting size. NightCatch: Capture dark portions brightly. HDR: In backlit and other strong contrast scenes, enable shooting with reduced flaring or blackening out. Change Framing Adviser: Change Framing Adviser settings. Framing Adviser: According to the shooting scene, display dividing lines or guide for composing a shot. Minipreview: Display the picture that was just taken. Shutter: Touch to shoot. Camera/Video Switch: Switch between picture and video shooting. Record Videos Record high-quality videos using your phones video camera. Note: By default, pictures and videos captured on your phone are saved in phone memory even if you have an SD card installed. 1. From home, touch
> Camera
. Camera and Video 188 The camera viewfinder appears. 2. Move the selection slider to video camera. The video shooting screen is displayed. When prompted to confirm, follow the onscreen instructions to continue. 3. Aim the camera at your subject and then touch Video recording begins. 4. Touch to stop recording. Camera and Video 189 The camera stops recording and the video is captured and saved to your phone or SD card. Video Shooting Screen The video shooting screen lets you view your subject and access video controls and options. Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available). Settings: Open the camera settings menu and lets you change additional camera settings. See Camera Settings. Switch view mode: Switch between the back camera lens and the front-facing camera lens
(for self-portraits, video chatting, etc.). Flash: Select a flash mode for the camera. Shooting mode: Change to settings matched to the subject and shooting conditions. GPS: Set whether to append location information. Size: Change the shooting size. NightCatch: Capture dark portions brightly. Remaining Time: Show the remaining time for recording by the current settings. Minipreview: Display the video that was just recorded. Record: Start recording. Camera and Video 190 Camera/Video Switch: Switch between picture and video shooting. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that youve taken with your phones camera, downloaded, or copied onto your storage card or phone memory. For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends. View Pictures and Videos You can access and view all your stored pictures and videos from your phones Gallery. 1. From home, touch
> Gallery
. The album list opens. Camera and Video 191 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. To select another album, touch to return to the album list. 3. Touch an image to view the picture or video. The picture or video opens. Touch a picture to view it full screen. Touch to start the video and then follow the onscreen instructions. You can share or delete multiple pictures or videos together by touching and holding thumbnails in an album list. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, touch the thumbnail image (Minipreview) to see the item in the review screen. From there, you can access options such as edit, view, send, or delete the picture or video. Pictures and Videos: Options while Viewing Zoom In or Out on a Picture or Video: Touch the screen twice or pinch the screen to zoom in or out on a picture or video. Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Touch a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view. Edit Pictures You can choose to delete the picture, rotate or crop it, and more. Camera and Video 192 Rotate and Save a Picture 1. From home, touch
> Gallery
. The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the picture you want to rotate. Camera and Video 193 4. Touch and then select either Rotate left or Rotate right. The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1. From home, touch
> Gallery
. The album list opens. Camera and Video 194 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the picture you want to crop. 4. Touch
> Crop. A crop box appears on the picture. 5. To adjust the crop box size, touch the edge of the box and then drag your finger inward to or outward to resize the crop box. Camera and Video 195 To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired position. 6. Touch SAVE to apply the changes to the picture. The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. Send Pictures or Videos by Email You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. 1. From home, touch
> Gallery
. The album list opens. Camera and Video 196 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch
, and then touch See all > Email or Gmail. Follow onscreen prompts to complete and send the message. Note: If you selected Email and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Compose and Send Email or Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phones messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size. Camera and Video 197 1. From home, touch
> Gallery
. The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. Camera and Video 198 4. Touch and then touch Messaging. Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someones phone or your computer using Bluetooth. 1. From home, touch
> Gallery
. The album list opens. Camera and Video 199 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch and then touch Bluetooth. Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth. Share Pictures and Videos on Facebook You can share pictures and videos from your phone directly to your Facebook account. You need to be logged in to your Facebook account to upload pictures and videos. Camera and Video 200 1. From home, touch
> Gallery
. The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch
, and then touch See all > Facebook.
[illustration]
5. Add a caption and then touch Post. The upload is completed. Camera and Video 201 For confirmation, check the status bar for the upload information. Share Pictures on Flickr You need to be logged in to your Flickr account to upload pictures. 1. From home, touch
> Gallery
. The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. Camera and Video 202 4. Touch
, and then touch See all > Flickr.
[illustration]
5. Add a description for the pictures and then touch Upload. Note: If you are not logged in to your Flickr account, you will be prompted to log in and download the Flickr Downloader application. Follow the onscreen instructions to proceed. 6. Select which album to upload to and set privacy settings for the uploaded pictures. 7. Touch Done. The upload is completed. Share Pictures on Picasa You need to be signed in to a Google Account to upload pictures to the Picasa picture organizing service. 1. From home, touch
> Gallery
. The album list opens. Camera and Video 203 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch and then touch Picasa. 5. Select the online album where you want to upload the pictures, or touch album. to create a new 6. Touch Upload. The upload is completed. You can view the pictures online at picasaweb.google.com. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone. Camera and Video 204 1. From home, touch
> Gallery
. The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the videos you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Touch all the videos you want to include. Camera and Video 205 4. Touch
, and then touch See all > Youtube. If prompted, select an account and then touch OK. 5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Touch [Upload icon]. The upload is completed. Camera Settings You can adjust your cameras settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you use different types of cameras. Camera and Video 206 1. From home, touch
> Camera
. The camera viewfinder appears. 2. Touch
. The shooting mode list appears. Camera and Video 207 3. Touch a shooting mode. The camera switches modes. The shooting modes are the following:
Type Auto Description Automatically adjust the focus on the subject. Standard Standard mode. Portrait Suitable for portrait shooting. Night Portrait Suitable for nightscape portrait pictures. Scenery Suitable for landscape shooting. Night Scenery Suitable for night scene shooting. Food Text Sepia Suitable for cuisine shooting. Suitable for text shooting. Shoot in sepia. Monochrome Shoot in monochrome. Bleach Bypass Shoot in bleach bypass. Fisheye Miniature Shoot with fisheye lens perspective. Shoot with miniature-like rendering. Panorama Shoot a panorama. Camera and Video 208 Type Mirror Description Use the in-camera to view yourself like a mirror (cannot take picture). Set Camera Functions You can configure your cameras settings to fit any situation and event. 1. From home, touch
> Camera
. The camera viewfinder appears. To configure settings for video, touch
. 2. Touch
. The camera settings menu opens. Camera and Video 209 3. Select your desired settings from the following options:
Item ISO*1 Description Set the ISO speed. White Balance Set the white balance according to the shooting environment. Mic settings*2 Set to record sound. Self-timer Set the self-timer. Touchscreen shutter*1 Enable the touchscreen to be touched to take a picture instead of touching
. Focus settings Set auto focus. Anti shake*1 Enable use of shake correction. Anti Flicker Set the anti-flicker feature. Save to*3 Select your phone memory or an installed SD card to save pictures to. Camera Help*1 Display instructions for taking pictures. Framing adviser help*1 Display Framing Adviser instructions. Time lapse*2 This option is available for the camera viewfinder screen. Help*2 This option is available for the video shooting screen.
*1 This option is available for the camera viewfinder screen.
*2 This option is available for the video shooting screen.
*3 Displayed only when an SD card is installed. Note: Settable items differ depending on the camera type in use. Camera and Video 210 Useful Features The following topics detail many of your phones tools and features such as Sprint Direct Connect Now, news services, maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Direct Connect Now App The Sprint Direct Connect Now app, available exclusively from Sprint, offers instant, two-way walkie-
talkie-style communication between you and your family, friends, and co-workers, all at the click of a button. Perfect for get-in get-out conversations such as checking status, getting information, getting directions, or coordinating with othersfast. Call Alert sends an alert to other Direct Connect users to let them know you want to reach them. About Sprint Direct Connect Now The following Sprint Direct Connect Now services are available:
Direct Connect Allows two-way radio communication with other Direct Connect users. Group Connect Creates and manages groups in Contacts, on the fly, or online to connect instantly with up to 20 other Direct Connect users at the same time. (Currently Sprint phones do not support Group Connect calls with Nextel or PowerSource phones.) Before Making Your First Direct Connect Call To make Direct Connect calls on your phone, you must first download and install the Sprint Direct Connect Now app, and then enable Direct Connect services on your phone. Download and Install Sprint Direct Connect Now 1. From home, touch
> Play Store
. 2. Touch
. 3. Enter Sprint Direct Connect and touch
. 4. Touch Sprint Direct Connect Now in the search results, and review the information. 5. Touch INSTALL, and then touch ACCEPT to download and install the app. The app will be downloaded and installed on your phone. Enable Direct Connect Services 1. Sign in to your account at sprint.com/mysprint. Useful Features 211 2. On the My Account tab, click the Manage this device dropdown menu and select Change my services. 3. Under Push-to-Talk, select Unlimited Direct Connect and Group Connect and Sprint Service. or 1. From home, touch
> Sprint Direct Connect Now and complete the tutorial screens. 2. Touch the sign in link on the Congratulations screen to use your phones browser to visit the mobile sign-up page. 3. Follow the prompts to enter your credentials and sign up for Direct Connect service. Direct Connect Numbers Sprint Direct Connect Now is compatible with two different types of Direct Connect numbers. Separate numbers Some Direct Connect numbers are a unique number (not a standard wireless phone number). This type is made up of three sets of digits separated by asterisks (for example, 444*5555*111). When calling a person or storing a contact with this type of number, be sure to include the asterisks in the number. A single number Some Direct Connect numbers use the same numbers as the wireless number for the phone (for example, 555-555-1234). If the person you are calling has a single number for both voice calls and for Direct Connect, use that ten-digit phone number to make Direct Connect calls. You do not need to add any asterisks (*) to the number. Your Direct Connect Number Your Direct Connect number is the same as your wireless phone number (for example, 555-555-1234). Sprint Direct Connect Now is compatible with this type of Direct Connect number as well as Direct Connect-specific numbers separated by asterisks (for example, 444*5555*111). Tip: Users with a Nextel phone must always add asterisks (*) between sets of numbers to dial Direct Connect numbers. If you use a single number, make sure to tell your contacts with Nextel phones to dial the number using asterisks (*) in place of hyphens (for example, 555*555*1234). Tip: One way to easily ensure that your contacts have your correct number is to call them so that they can save your number from their Call Log or Recent calls list. Ask them for their contact information. Remember you will need all digits of the number to make a successful call. Also, if they have a Nextel phone or a separate number for Direct Connect, you will need to enter asterisks (*) between sets of numbers. Direct Connect Contacts Entries from the Contacts application on your phone will appear in the Sprint Direct Connect Now app by default. When you save a new contact in the Sprint Direct Connect Now app, it will likewise be saved to the Contacts application. Useful Features 212 Save a Direct Connect Number You can store Direct Connect numbers in All Contacts just like traditional phone numbers. Note: Direct Connect numbers can also be stored in the phones Contacts app. See Contacts for details. All numbers stored in Contacts will also appear in the Direct Connect app All Contacts list. 1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch the Keypad tab in the header row to display the Direct Connect keypad. You may need to swipe the row left or right to display the Keypad tab. 3. Enter a Direct Connect Numbers. The Direct Connect number may be the ten-digit wireless phone number of the contact. or The Direct Connect number may be a unique number made up of three sets of digits separated by asterisks (for example, 444*5555*111). When saving this type of number, always include the asterisks (*). 4. Touch
[illustration]
> OK. 5. Do one of the following:
If you want to add the number to an existing contact, scroll to and touch the entry. Select Mobile for the type of phone number. If you want to save the number to a new contact entry, touch Create New Contact. Useful Features 213 Enter the name for the contact and any additional information. 6. Touch Done to save your changes. Note: All Direct Connect users with Nextel or PowerSource phones must ALWAYS use an asterisk (*) between sets of digits, even if they are calling another user whose Direct Connect number is the same as their wireless phone number. Make sure to include the asterisks when giving your number to a Nextel or PowerSource user (for example, if your number is 555-555-1234, when giving it to a Nextel or PowerSource user, it should be 555*555*1234). Assign Direct Connect Contacts as Favorites For easy access to your Direct Connect contacts, you can assign contacts with Direct Connect numbers to your Favorites. To assign a Direct Connect contact as a Favorite:
1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch the All Contacts tab.
[illustration]
3. Touch the image on the left side of a contact to display the options menu, and then touch Add to favorites. Tip: To add multiple favorites at once, touch the Favorites tab > Add to favorites, and then touch the check marks next to the entries you want to add. If a contact contains multiple numbers, youll be prompted to select a number. When youre finished, touch Done. To make a Direct Connect call to a Favorite:
1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch the Favorites tab.
[illustration]
3. Touch a contact and then touch and hold the Push To Talk icon on the screen.
[illustration]
For details on Direct Connect calls, see Make Direct Connect Calls. Useful Features 214 Make Direct Connect Calls You can make a Direct Connect call by entering a Direct Connect number manually or by selecting an entry containing a Direct Connect number in your SDC Now All Contacts, Recents, or Favorites. For information on saving Direct Contact numbers to All Contacts, see Direct Connect Contacts. Make a Direct Connect Call by Entering a Number Place a Direct Connect call by entering a Direct Connect number with your keypad. 1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch Keypad, and enter a Direct Connect Numbers. I 3. Touch Connect.
[illustration]
4. Touch and release the Push To Talk icon on the screen. Touching and releasing the Push To Talk icon pings the recipient. The recipients phone emits an incoming tone and displays your name or number. If available, he or she can choose to respond and begin the conversation. Alternatively, you can touch and hold the icon and speak after you hear a tone (and the icon turns green). In this case, your voice will broadcast instantly over the recipients speaker. Pinging the recipients phone by touching and releasing may avoid unintentional interruptions. Useful Features 215 Note: To redial your most recent Direct Connect call, touch and hold the Push To Talk icon. 5. Release the Push To Talk icon to listen. 6. Touch End to end the call.
[illustration]
Note: All Direct Connect calls end automatically if there is no activity on the call for several seconds. Make a Direct Connect Call from All Contacts
> Sprint Direct Connect Now. 1. From home, touch
[illustration]
2. Touch All Contacts. Useful Features 216 3. Touch the contact youd like to talk to via Direct Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call.
[illustration]
Follow the directions above, under Make a Direct Connect Call by Entering a Number, to continue and complete the Direct Connect call. Make a Direct Connect Call from Recents
> Sprint Direct Connect Now. 1. From home, touch
[illustration]
2. Touch Recents. 3. Touch the Direct Connect entry youd like to talk to. 4. Touch and hold the Push To Talk icon on the screen to initiate the call.
[illustration]
Follow the directions above, under Make a Direct Connect Call by Entering a Number, to continue and complete the Direct Connect call. Tip: In addition to touching and holding the icon to speak, you can lock the microphone by dragging it down. When you have finished speaking, drag the icon back up to unlock the microphone and allow the other caller to speak. Useful Features 217 Answer Direct Connect Calls When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates, depending on your settings. You will also see the Direct Connect number or the callers name (if available) on your screen. In addition, you may hear the callers voice through the speakerphone. Default for Direct Connect calls is speakerphone on. You can turn the speakerphone off and listen to Direct Connect calls through the earpiece as you would a regular call, or you can listen through a headset. (For information on Direct Connect audio options, see Direct Connect Settings.) Answer Direct Connect Calls 1. When you receive a Direct Connect call, you will see the Direct Connect number or callers name on the screen. When the caller has finished speaking, the Push To Talk icon will appear on the screen. Useful Features 218 2. Touch and hold the Push To Talk icon. When you hear a tone (the icon will turn green), begin speaking. 3. Release the Push To Talk icon when you are finished speaking. Continue the Direct Connect call as described in Make Direct Connect Calls. Tip: If you dont wish to continue touching and holding the icon to speak, you can lock the microphone by dragging the icon down. When you have finished speaking, drag the icon back up to unlock the microphone and allow the other caller to speak. to dismiss an incoming Direct Connect call. Tip: Touch End a Direct Connect Call There are three ways to disconnect a Direct Connect call. Do nothing; the call will automatically end after several seconds if neither party presses the Push to Talk icon. or Touch
. or Touch End. Call Alerts Call Alerts let you notify others that you want to communicate with them using Direct Connect, without sending an immediate Direct Connect communication. It can be less intrusive, because a Call Alert allows the person to decide whether or not its convenient to respond at that time. When a user receives a Call Alert, the phone sounds a tone and displays your name or Direct Connect number. Useful Features 219 Send a Call Alert by Entering a Number 1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch Keypad, and enter a Direct Connect Numbers.
[illustration]
3. Touch Send Alert.
[illustration]
4. Touch Send to send the Call Alert immediately. Tip: If you get an error message saying that the Alert failed, please check to see that you have entered a valid Direct Connect number. Send a Call Alert from Contacts
> Sprint Direct Connect Now. 1. From home, touch
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2. Touch All Contacts.
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3. Touch the image on the left side of a contact to display the options menu.
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4. Touch Send Alert. Useful Features 220 5. Touch Send to send the Call Alert immediately. Tip: If you get an error message saying that the Alert failed, please check to see that you have selected a contact with a valid Direct Connect number. Preset Text Feature with Call Alert You may attach a brief preset text message to a Call Alert. 1. Enter a Direct Connect number or select a number from Recents, All Contacts, or Favorites.
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2. Follow the steps above on how to initiate an alert. 3. After you touch Send Alert, touch the message you want to include, and then touch Send to initiate the Call Alert. Note: Preset text messages with Call Alerts can only be sent to and from Direct Connect users with Sprint phones. If you send a Call Alert with text to another Direct Connect subscriber without this capability
(such as a Nextel user), the user will receive the Call Alert but will not receive the text message. Note: There is no additional charge to send preset text messages with Call Alerts. Reply to a Call Alert When someone sends you a Call Alert, you hear an incoming tone or the phone vibrates, depending on your settings. The Alert message will appear on your screen with the name or Direct Connect number of the person who sent the alert. To respond to a Call Alert:
Useful Features 221 1. With the Call Alert displayed, touch Connect. 2. Touch and hold the Push To Talk icon to return the call.
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To dismiss a Call Alert:
Touch Dismiss. Make Group Connect Calls A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint phones nationwide at one time. You can make a Group Connect call by setting up a group entry in the All Contacts, Favorites, or Groups tabs of the Sprint Direct Connect Now app. For information on creating and storing groups, see Create a Group Entry. Important: When making a Group Connect call or creating a group list for Group Connect calls, you must select an entrys Direct Connectcapable number. If you select a number that is not Direct Connect capable, the name will be added to the list, but Group Connect calls will not go through to that group member. You can make Group Connect calls by selecting saved groups from the Groups tab or by selecting from group calls saved in Recents. Make Group Connect Calls from Groups 1. From home, touch
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> Sprint Direct Connect Now. Useful Features 222 2. Touch the Groups tab. 3. Touch the group youd like to talk to via Group Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call.
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5. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call. Note: Only one person at a time may speak on a Group Connect Call. For more information on how Direct Connect calls work, see Make Direct Connect Calls. Note: Currently Sprint phones do not support Group Connect calls with Nextel and PowerSource phones. If your calls are not going through, please check to see whether your contact is using a Sprint phone. Make Group Connect Calls from Recents 1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch the Recents tab.
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3. Touch the group youd like to talk to via Group Connect. 4. Touch and hold the Push To Talk icon on the screen to initiate the call.
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5. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call. Useful Features 223 For more information on how Direct Connect calls work, see Make Direct Connect Calls. Join or Rejoin a Group Connect Call If you are not available at the beginning of a Group Connect call, or if you drop off the call temporarily, you can rejoin the in-progress Group Connect call. 1. Touch the Recents tab.
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2. Touch the group call, and touch the Push To Talk icon.
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3. Continue the Group Connect call as described previously. Note: If the Group Connect call has already ended, touching the Push To Talk icon initiates a new Group Connect call. Set Group Termination Options For Group Calls that you start, you can select whether they automatically end when you exit the call. 1. From home, touch
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> Sprint Direct Connect Now. 2. Touch the Settings tab and then touch Group call options. 3. Select one of the following:
Let continue to allow the group calls to continue without you End to end group calls when you exit Useful Features 224 Create a Group Entry You can create a group by assigning personal Contacts entries as members and then naming the new group. Each group entry can contain up to 20 members for making Group Connect calls. Currently, the Sprint Direct Connect Now app does not support Group Connect calls with Nextel or PowerSource phones. When creating a group entry, please make sure to include only users with Sprint phones or the Sprint Direct Connect Now app. Important: When making a Group Connect call or creating a group list for Group Connect calls in Contacts, you must select an entrys Direct Connectcapable number. If you select a number that is not Direct Connectcapable, the name will be added to the list, but Group Connect calls will not go through to that group member. 1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch the Groups tab. Useful Features 225 3. Touch New Group. 4. Touch each entry you want to add to the group. A check mark will appear in the box next to the selected entry. If the entry has more than one number, you will be asked to select the number you want to add. Select a number and press OK. Note: When creating a group for Group Connect calls, you must select an entrys Direct Connectcapable number. If you select a number that is not Direct Connectcapable, the name will be added to the list, but Group Connect calls will not go through to that group member. 5. When you have selected all the entries you want to add, touch Add. 6. Enter a group name and touch Done. Note: Group names are limited to 15 characters, including spaces. Group Connect Invites You can send an invite to initiate a Group Connect call. When the group members receive an invite, their phones sound a tone and display your name or Direct Connect number. Send an Invite to Start a Call 1. From home, touch
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> Sprint Direct Connect Now. 2. Touch the Groups tab.
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Useful Features 226 3. Touch the image next to the group youd like to invite.
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4. Touch Invite to send the invite. Reply to an Invite When someone sends you a Group Connect invite, you hear an incoming tone or the phone vibrates, depending on your settings. The invite message will appear on your screen with the name or Direct Connect number of the person who sent the invite. To respond to an invite:
1. With the invite displayed, touch Join.
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2. Touch and hold the Push To Talk icon to reply to the group.
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To dismiss an invite:
Touch Ignore. Direct Connect Settings Some Direct Connect settings menus are available when you subscribe to Sprint Direct Connect Now services. Audio Routing Options You can set whether the audio for Sprint Direct Connect Now calls comes through the earpiece (including an optional Bluetooth headset, if connected) or speakerphone. 1. From home, touch
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> Sprint Direct Connect Now. Useful Features 227 2. Touch the Settings tab and then touch Audio routing. 3. Select an option and touch OK. Group Call Options For Group Calls that you start, you can select whether they automatically end when you exit the call. 1. From home, touch
[illustration]
> Sprint Direct Connect Now. 2. Touch the Settings tab and then touch Group call options. 3. Select one of the following:
Let continue to allow the groups calls to continue without you. Useful Features 228 End to end group calls when you exit. NASCAR MOBILE Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone. Use the NASCAR MOBILE App 1. From home, touch
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> NASCAR. The NASCAR Mobile app opens. 2. Follow the prompts to customize your app and begin following your favorite racers. Navigation Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where youre going. Enable Location Services on Your Phone Before using any location-based services, you must enable your phones location feature. For information about setting your phones location options, see Location Access Settings. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. Useful Features 229 1. From home, touch
> Maps
. Google Maps opens. If prompted, follow the onscreen instructions to accept terms of use. 2. Touch Search
. Useful Features 230 3. Enter an address, city, facility name, etc., and then touch a candidate in the results list. A map of the specified location opens. Google Maps Operations Viewing Current Location: From the Maps app, touch
. Obtain Useful Area Information for Current Location: From the Maps app, touch the information youre looking for, and then touch a result to view it.
, enter View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, touch then touch Traffic, Satellite, Google Earth, etc. and Check Route to Destination: From the Maps app, touch
, enter your current location and your destination, touch a method of transport (car, public transit, or on foot). Route candidates appear in a list. Check Detailed Operation for Maps: From the Maps app, touch
> Help. Scout Scout by Telenav is a daily personal navigator that helps you get where youre going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes. Useful Features 231 Use Scout as Your Personal Navigator 1. From home, touch
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> Scout
. The Scout app will open. If prompted, accept the terms of use before continuing. Hangouts Hangouts is Googles instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to a Google account beforehand (see Google Account). Using Hangouts 1. From home, touch
> Hangouts
. The Hangouts app will open. When prompted, follow the onscreen instructions to continue. Useful Features 232 2. Touch New Hangout to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. Useful Features 233 4. Type a message or touch to start a video chat. A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears. If a friend is not in a Hangout, you will see a message. Touch Send invite to invite them to join the Hangout. Hangouts Operations Ending a Chat: In the Hangouts window, flick the chat from left to right. Ending a Video Chat: In the video chat window, touch
. Disabling Chat History: If you dont want to keep chat history, in the chat window, touch Turn history off.
>
Delete Chat History: To delete all your chat history, in the chat window, touch Delete.
> Delete >
Note: You can use Hangouts as your phones default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, see Default SMS App Settings. Google Search Search information saved on the phone and in phone applications as well as on the Internet. Useful Features 234 Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, touch the Google search bar or touch
. The Search window opens. If confirmation appears, follow onscreen instructions. If a description for Google Now appears, touch Next and read information. Touch YES, IM IN. on the last page if you want to use Google Now. 2. Type your search keywords and touch
. Search results appear. To search by voice, touch in the search bar and speak your search terms. Google Search Operations Changing Search Information: In the search window, touch and select where to search.
> Settings > Phone search Using Google Now: Google Now automatically searches for information based on search keywords used, your current location, etc., and presents search results in the search screen. Google Now also informs users of scheduled events. To enable Google Now, in the search window, touch YES, IM IN..
> Settings > Google Now > ON >
Useful Features 235 To use all of Google Nows functions, ensure that Google Location Reporting and Location History are turned on in your location settings. Touch
> Google location settings > Google Location Reporting and select your options.
> Settings > Accounts & privacy Canceling Google Now: In the search window, touch
> Settings > Google Now > ON, select whether to disable location history, and then touch OFF. Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, touch
> Voice Search
. The Voice Search window opens. Useful Features 236 2. Speak your search terms. Search results appear. Calculator Your phones convenient built-in calculator lets you perform basic mathematical equations. 1. From home, touch
> Calculator
. The calculator app launches. Useful Features 237 2. Touch onscreen keys for calculations. Calculation results appear. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phones Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google account on your phone. See Google Account. Calendar Operations View Todays Calendar: From the Calendar, touch Today. Change Calendar View: From the Calendar, touch Day, Week, Month, or Agenda to change the current view. View Next/Previous Month (Month View): From the Calendar, flick the screen up or down. View Next/Previous Week (Week View): From the Calendar, flick the screen left or right. View Next/Previous Day (Day View): From the Calendar, flick the screen left or right. View the Next/Previous Time Period (Day/Week View): From the Calendar, flick the screen up or down. Add an Event to the Calendar Add events to your calendar directly from the Calendar application. Useful Features 238 1. From home, touch
> Calendar
. The Calendar app opens. 2. Touch
> New event. The add event window opens. Useful Features 239 3. Enter an event title, start date/time, end date/time, etc., and then touch DONE. The event is added to your calendar. Selecting a Calendar If you have more than one calendar, select a calendar in which to add events:
Select my calendar to create an event that will appear only on your phone. Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, youll be able to see them in the Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com. If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars. Select PC Sync to create an Outlook Calendar event to sync with your computer. Select Exchange to create an Exchange ActiveSync calendar event. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, touch the top left of the screen displaying year/month or year/month/day to choose Day, Week, Month, or Agenda. Useful Features 240 1. From home, touch
> Calendar
. The Calendar app opens. 2. Touch a date and then touch an event. The event details appear. In event details, touch Edit to edit the event. In event details, touch Delete and follow the prompts. Useful Features 241 Sync Calendars You can select which calendars youd like to sync on your phone, along with what types of information you want to sync. 1. From home, touch
> Calendar
. The Calendar app opens. 2. Touch
> Calendars to display. Useful Features 242 3. Select sync options by adding or removing check marks from the items. The sync settings have been updated. 4. Touch Calendars to sync, and then touch OK. The selected calendars sync. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. Useful Features 243 1. To check if Exchange ActiveSync items are set to be synchronized, from home, touch
>
Settings
> Corporate. If Corporate doesnt appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange ActiveSync Account. 2. If your Exchange ActiveSync account is set for synchronization, you will see a Sync icon
. Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock. Checking the Time You can check the time any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. Useful Features 244 1. From home, touch
> Settings
. 2. Touch Date & time. The date & time settings menu appears. 3. Clear the check mark next to Automatic date & time, and then set the date and time as desired. The date and time will reflect your new settings. Set Alarms Set multiple alarms using your phones Clock app. Useful Features 245 1. From home, touch
> Clock
. The Clock appears. 2. Touch the Alarm tab and then touch
. 3. Set the alarm options, including time, name, repeat pattern, alarm sound, vibration, snooze, etc., and then touch
. Useful Features 246 The alarm is set. Phone at Alarm Time At the set alarm time, the phone sounds the alarm and/or vibrates. Stopping an alarm: When the alarm sounds, drag Stop down to dismiss it. Additional Clock Features Your phones clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. Useful Features 247 From home, touch
> Clock
. The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, touch World Clock. 2. Touch and select a city. 3. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From the clock app, touch StopWatch. 2. Touch Start to begin timing. 3. Touch Stop to stop timing. Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 59 minutes and 59 seconds. 1. From the clock app, touch Timer. Useful Features 248 2. Use the keypad to set the length of the timer. 3. Touch Start to begin the timer. Twitter Tweet (post messages) and view other peoples tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. From home, touch
> Play Store
. 2. Touch the Search icon and search for twitter. 3. Touch Twitter from the results list. 4. Touch INSTALL, and then touch ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, touch Open. To open the app from the home screen, touch
. Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. Useful Features 249 1. From home, touch
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. The Twitter app launches. If this is the first time youve used Twitter on your phone, touch Sign in to sign in to an existing account, or touch Create my account or Sign up a different account to set up a new Twitter account. 2. Touch the Whats happening? text box, type a tweet, and touch TWEET. The tweet is sent and appears on your Twitter feed. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access. Install the Facebook App on Your Phone Before you use Facebook on your phone, you must download and install the app from the Google Play Store app. 1. From home, touch
> Play Store
. 2. Touch the Search icon and search for facebook. 3. Touch Facebook from the results list. 4. Touch INSTALL, and then touch ACCEPT. Useful Features 250 The app will be downloaded and installed on your phone. 5. When the download has completed, touch Open. To open the app from the home screen, touch
. Sign in to Your Facebook Account from Account Settings 1. From home, touch
> Settings
> Add account. 2. Touch Facebook.
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3. Read the disclaimer and touch I accept to continue. 4. Enter your Facebook username and password and touch Next. 5. Touch Done. Your Facebook account is added to your phone. Use Facebook Once youve downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone. 1. From home, touch
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. The Facebook app launches. Useful Features 251 If this is the first time youve used Facebook on your phone, enter your Facebook ID and password and touch Log in to sign in to an existing account, or touch Sign Up for Facebook to set up a new Facebook account. 2. Touch Status and type an update, touch Photo and upload a picture from the gallery, touch Check In to share your location, Like and comment on friends posts, and more. YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you arent signed in to a YouTube account. 1. From home, touch
> YouTube
. The YouTube app launches. If youre prompted to add or create an account, follow the onscreen instructions to continue. 2. Search through the YouTube channels and touch a video you want to see. The video plays on your phone screen. Touch the screen to pause or resume play while watching. Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. Useful Features 252 1. From home, touch
> YouTube
. The YouTube app launches. 2. Touch
> Uploads. If youre prompted to create a channel, follow the onscreen instructions to continue. 3. Touch at the top of the screen and then select a video to upload. Enter a title, description, and tags, and select a privacy setting. Useful Features 253 4. Touch
. The video is uploaded to your YouTube channel. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer. Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3, AAC, and FLAC. 1. From home, touch
> Play Music
. The Play Music app opens to the Listen Now view. If youre prompted to select an account, follow the onscreen instructions to continue. If the menu list appears, touch Listen now. Useful Features 254 2. Touch an item from the category window and then touch a song. The song begins playing. You can select a song from a library category such as Artists or Albums in My Library. Touch
> My Library. You can select a song from a playlist in Playlists. Touch
> Playlists. Touch a song/artist name at the bottom of the screen to display the Google Play Music player screen. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. When the Google Play Music player screen is not displayed, touch a song/artist name at the bottom of the screen. Useful Features 255 Feature Description Music title/artist Display a music title and artist name. Show music image Display music image. Return to previous screen Touch to return to the previous screen. Options menu Queue list Progress bar Repeat Previous song Play/pause Next song Shuffle Set the following options: Add to playlist, Go to artist, Go to album, Clear queue, Save queue. Display a queue list. Drag the bar forward/back to move to any point in a song. Repeat a song. Touch twice to go back to the previous song. Touch once to restart the current song. Touch to switch play and pause. Go to the next song. Play songs in random order. Rate (thumbs up/thumbs down) Touch to rate songs. Useful Features 256 Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, touch
> Play Music
. The Play Music app opens to the Listen Now view. 2. Display a song or album you want to add and then touch next to it. Useful Features 257 3. Touch Add to playlist > New playlist. 4. Enter a name and touch OK. The playlist is created. 5. Return to the Listen Now view, display a song or album you want to add, and then touch next to it. Touch Add to playlist > <playlist name>. Useful Features 258 The song or album is added to the playlist. Repeat to add more items to the playlist. You can also create a playlist from a category window such as Albums or Songs in My Library. Adding Currently Playing Music to a Playlist From the player view, touch
> Add to playlist > <playlist name>. The music is added to the playlist. Sprint Music Plus With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can purchase, download, and play music, ringtones, and ringback tones for your phone. Install the Sprint Music Plus App on Your Phone Before you use Sprint Music Plus on your phone, you must download and install the app from the Google Play Store app. 1. From home, touch
> Play Store
. 2. Touch the Search icon and search for sprint music plus. 3. Touch Sprint Music Plus from the results list. 4. Touch INSTALL, and then touch ACCEPT. The app will be downloaded and installed on your phone. Useful Features 259 5. When the download has completed, touch Open. To open the app from the home screen, touch
> Sprint Music Plus
. Access Sprint Music Plus
> Sprint Music Plus
. 1. From home, touch
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The app opens. The first time you use the app, touch Accept to agree to the Premium Services Terms of Use. 2. Touch a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store),
> Music (under Library) to access your music. or touch
[illustration]
Touch the onscreen navigation tools to skip ahead or rewind. Touch additional options. at any time to see For more information, touch
> Settings
> About or Help. Purchase and Download Music from the Sprint Music Plus Store From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone. 1. From home, touch
[illustration]
> Sprint Music Plus
> Music Store. The app will open and display the Music Store. 2. Enter a song or artist in the search field or browse through options in the tabs in the center of the screen.
[illustration]
3. Touch a song to select it.
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The song information screen is displayed. 4. Follow the onscreen instructions to preview or purchase the song. Touch display the Sprint Music Plus menu. at any time to Useful Features 260 Tip: For ringtones or ringback tones, touch Ringtone Store or Ringback Tone Store from the Sprint Music Plus main menu. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following:
On your computer, go to google.com/wallet to create a Google Wallet account. or The first time you use your phone to buy an item from Google Play, youre prompted to enter your billing information to set up a Google Wallet account. Warning: When youve used Google Wallet once to purchase an application from the Google Play Store app, the phone remembers your password, so you dont need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission. (For more information, see Screen Lock.) OfficeSuite View files created in Microsoft Office (Word, Excel, PowerPoint), PDFs, and more on your phone. 1. From home, touch
> OfficeSuite
. OfficeSuite launches. If youre prompted to register your Email address, follow the onscreen instructions to continue. Useful Features 261 2. Swipe the screen right and then touch an item (such as My documents) that contains a file you want to open. The app displays the file. Clip Now Clip Now lets you capture and manage screenshots easily. If you capture a Web page, you can manage the URL and the Web page together. Useful Features 262 Enable Clip Now 1. From home, touch
> Settings
. 2. Touch Clip Now. 3. Touch Clip Now. (Enabled when the check mark is entered)
[illustration]
Clip Now is ready to use. Useful Features 263 Capture Screenshots Using Clip Now 1. Slide your finger along the top edge of the screen. A screenshot of the current screen is captured. You can slide from either direction to capture a screenshot. When you capture a screenshot of a Web page, the URL of the Web page will also be saved. Useful Features 264 Manage Screenshots Captured Using Clip Now 1. From home, touch
> Clip Now
. The screenshot list is displayed. If instructions for using Clip Now appear, follow the onscreen instructions to continue. 2. Touch a screenshot you want to view. The screenshot details screen is displayed. Useful Features 265 Touch and hold the image and then touch to share the image via Email, etc. Touch and hold the image and then touch to delete the image. 3. Touch or
. Share: Share the image via Email, etc. Delete: Delete the image. If you touch a URL, you can open its saved Web page. Useful Features 266 Connectivity The following topics address your phones connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including remembered Wi-Fi networks. About Connections Optimizer The Connections Optimizer helps you manage and enhance your data experience by finding and connecting to remembered Wi-Fi networks on your phone. Remembered Wi-Fi networks are networks with which you have previously chosen to connect. Active Wi-Fi connections may offer improved performance and generally improve battery life while allowing you to talk on the phone and use data at the same time. The Connections Optimizer works by searching for available remembered Wi-Fi networks. If you do not leave your Wi-Fi antenna on all the time, you will only notice the Connections Optimizer operating at certain times of the day in a small number of locations on the network. Your Wi-Fi antenna will conserve battery by scanning for connections periodically (not continuously), and if no connection is achieved, the antennas will be turned off. You may also manually turn the antennas off during the scan period. To facilitate quality assurance and enable feature enhancements, information is collected about your battery levels, Wi-Fi and network connections and usage. No personal information is collected. Connectivity 267 Enable Connections Optimizer 1. From home, touch
> Settings
> More... > Mobile networks > Automatic Connections. 2. Touch Connections Optimizer to enter the check mark in the box. (Enabled when the check mark is entered) Connections Optimizer will turn on and automatically analyze your phones connection options. Connectivity 268 Disable Connections Optimizer 1. From home, touch
> Settings
> More... > Mobile networks > Automatic Connections. 2. Uncheck the box on the Connections Optimizer page. Connection Optimizer will turn off. Connect to a Computer via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection. Connectivity 269 Transfer Files Between Your Phone and a Computer You can use the supplied micro USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. Cable Cautions Do not pull or twist cables forcefully. May break wires. File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See Phone Memory/SD Card. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following table:
Method Description Media Device (MTP) Transfer files between your phone and computer such as pictures, videos, and music. Camera (PTP) Transfer picture and video files between your phone and computer. USB mass storage
(UMS) Exchange data with a computer using an optional installed SD card as an external storage device. Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied micro USB cable. Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charger body to access it. Connectivity 270 appears in the notifications area, drag the status bar down to display the notifications 2. When window. 3. You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer. For most transfers, youll want to use Connected as a media device. To change the option, touch it in the notifications window to open the Settings > USB Connection window, and then touch the desired option. Connectivity 271 4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (card for SD card, phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or SD card. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phones Wi-Fi, you need access to a wireless access point or hotspot. The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network Use the Wireless & networks setting menu to enable your phones Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, touch
> Settings
. Connectivity 272 2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on
. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again
. 4. Touch a Wi-Fi network to connect, enter the password (if its not an open network), and then touch Connect. Connectivity 273 Your phone is connected to the Wi-Fi network. You will see (
) in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with users service provider. Entering a password is not required if an access point is not security protected. WPS Push Button: Use the WPS function to connect to WPS-capable devices. Add network: Set network information manually to connect to a network. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. Connectivity 274 1. From home, touch
> Settings
. 2. Touch Wi-Fi. The Wi-Fi settings menu appears. Connectivity 275 3. Touch the Wi-Fi slider to turn Wi-Fi on
. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again
. 4. Touch
> Advanced. The advanced Wi-Fi settings menu appears. Connectivity 276 5. Select an option from the following to change its settings. Network notification: When enabled, your phone alerts you when a new Wi-Fi network is available. Keep Wi-Fi on during sleep: Specify when to switch from Wi-Fi to mobile data for data communications, when the device goes to sleep (when the backlight goes out). This setting can affect data usage, since the data connection will remain active even when the phone screen is off. Scanning always available: When enabled, your phone will allow Google location service and other apps to scan for networks, even when Wi-Fi is turned off. Avoid poor connections: When enabled, your phone does not use a Wi-Fi network when there is a poor connection. Install certificates: If you have certificates stored on an installed optional memory card (not included), you can use this option to install the certificates. Wi-Fi optimization: Enable your phone to use as little battery as possible when using Wi-Fi. MAC address: View your devices MAC address, needed for connecting to some secured networks. IP address: View your devices IP address. Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. Connectivity 277 1. From home, touch
> Settings
. 2. Touch Wi-Fi. The Wi-Fi settings menu appears. Connectivity 278 3. Touch the name of the connected access point and then touch Forget. Wi-Fi is disconnected. After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1. From home, touch
> Settings
. Connectivity 279 2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on
. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Connectivity 280 4. Touch
> Wi-Fi Direct. The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Touch a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. Connectivity 281 If a connection is not accepted after a certain period, the connection request is cancelled. To stop a connection, touch the connected device name > OK. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth Hints Question: Cant use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode. Bluetooth Function Cautions Wireless connectivity with all Bluetooth devices is not guaranteed for the phone. During wireless and hands-free conversations, noise may be audible depending on conditions. Information may not appear correctly on connected devices depending on the transferred data. Bluetooth Information Bluetooth is a technology that enables wireless connection with computers, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phones Bluetooth capabilities. Wireless connection to all Bluetooth functions is not guaranteed for the phone. The phone may not connect properly depending on the other device. Noise may be experienced with wireless calls and hands-free calls depending on the conditions. To enable Bluetooth Connectivity 282 1. From home, touch
> Settings
. 2. Touch Bluetooth. The Bluetooth settings open. Connectivity 283 3. Touch the slider to turn Bluetooth on
. Bluetooth is enabled. To disable Bluetooth, touch the slider again
. Tip: You can also turn Bluetooth on or off with the toggle menu in the notifications window. Drag the status bar down to display the notifications window, then touch quick settings menu and then BLUETOOTH to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices:
Connectivity 284 1. From home, touch
> Settings
. 2. Touch Bluetooth. The Bluetooth settings open. Nearby devices appear in the AVAILABLE DEVICES list. If a target device is not detected, touch SEARCH FOR DEVICES to search again. 3. Touch a device from the AVAILABLE DEVICES list, and follow the onscreen instructions to pair with the device. The Bluetooth device is paired to your phone. Connectivity 285 Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1. From the Bluetooth settings menu, touch next to the paired device you wish to unpair. 2. Touch Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. Its the same procedure to set up stereo audio and hands-free devices. Connectivity 286 1. From home, touch
> Settings
. 2. Touch Bluetooth. The Bluetooth settings open. Paired Bluetooth devices appear in the PAIRED DEVICES list. 3. Touch a device from the PAIRED DEVICES list. Your phone connects to the paired device. Connectivity 287 The pairing and connection status is displayed below the devices name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. is displayed in the status bar. Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth You can send various types of information including the following, depending on the device you are sending to:
Images and videos Contacts Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth 1. From home, touch
> People
. You will see the Contacts list. Connectivity 288 2. Touch a contact to send. 3. Touch
> Share > Bluetooth. Connectivity 289 4. Touch a paired device to receive the data. The contact information is sent. If you see a message to confirm, follow the onscreen instructions. Receive Data via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. Connectivity 290 2. Touch Accept. The file is sent to your phone. When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notifications window, and then touch the notification. When you open a received file, what happens next depends on the file type:
Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. View Your Phones Screen on Other Devices You can display your phones screen content on the screen of another device (mirroring function). This allows you to enjoy pictures and videos on your phone on the larger screen of a TV or similar device. Your phone connects to nearby Wi-Fi Direct-capable devices via Wi-Fi without needing to route through an access point. Depending on the app, you may not be able to display its screen on a connected device. Connectivity 291 Enable the Wireless display 1. From home, touch
> Settings
> Display > Wireless display. The Nearby devices menu opens. 2. Touch
> Enable wireless display. (Enabled when the check mark is entered) Nearby devices is enabled. 3. Select your nearby device options, such as Shared contents, Allowed devices, Denied devices, and download options. Connectivity 292
[illustration]
The Nearby devices settings are saved. Connectivity 293 Global Services With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. From home, touch
> Settings
. Global Services 294 2. Touch More. 3. Touch Mobile networks. Global Services 295 4. Touch Preferred network type > LTE/CDMA or CDMA. The communications method is set. Setting the Carrier You can select a specific local carrier to use when traveling internationally. At the time of purchase, your phone is preset to connect automatically to an appropriate carrier in your current area. 1. From home, touch
> Settings
. Global Services 296 2. Touch More. 3. Touch Mobile networks. Global Services 297 4. Touch Network operators. 5. Touch an available network. The selected carrier is set. To select automatically to an appropriate carrier (default), touch Choose automatically. To search for all available networks, touch Search networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service:
Chat with or email an international support rep by visiting sprint.com/swwsupport. or Call Sprint Worldwide Customer support at 1-888-226-7212. Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu. See Set the Communications Method for Global Use. Global Services 298 To set your roaming options manually:
1. From home, touch
> Settings
. 2. Touch More. Global Services 299 3. Touch Mobile networks. 4. Touch Roaming.
[illustration]
5. Touch Roaming mode.
[illustration]
6. Touch Sprint only or Automatic.
[illustration]
The selected roaming method is set. 7. Touch Roaming Settings.
[illustration]
8. Touch Roaming guard.
[illustration]
9. Select roaming guard options for each category.
[illustration]
The selected options are set. Global Services 300 Make and Receive Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States). Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call:
1. From home, touch
> Phone
>
to display the dialer screen. 2. If you are on certain CDMA networks in the United States, Canada, and the Caribbean, touch and hold international access code for the country from which you are calling.) to insert a + on the phone dial screen. (The + symbol automatically inserts the 3. If you are outside of certain CDMA networks in the United States, Canada, or the Caribbean, enter the international access code for the country from which you are calling. 4. Touch to insert the US country code, and then enter the area code and number. 5. Touch to place the call. Calls to Landline Phones/Wireless Phones in Country of Stay You can use the same procedure to dial locally from your phone as you would from a landline phone in your country of stay. You dont need to add an international access code or country code. Global Services 301 1. From home, touch
> Phone
>
to display the dialer screen. The phone app opens. 2. Touch the number keys on the dialpad to enter the phone number. 3. Touch to call the number.
[illustration]
The phone dials the number. The call begins when the other party answers. Global Services 302 4. To end the call, touch [End call icon].
[illustration]
The call ends. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail password. Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information. International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. If you hear the message Please enter the number of the subscriber you wish to call, enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. Global Services 303 1. From home, touch
> People
. 2. Touch Add Contact to add a contact. Global Services 304 3. Type the contact information (for example, My Voicemail). 4. Touch the Phone field, touch and hold code, and your wireless phone number. to enter a +, and then touch
, your area Global Services 305 5. Touch DONE. Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. A Message Waiting indicator icon or a text message is displayed when a voicemail message is received. You may see Missed Call on your screen prior to receiving a message notification. You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be required to enter your voicemail password. To retrieve your voicemail messages:
Global Services 306 1. From home, touch
> People
. 2. Touch the voicemail entry and then touch the number to call it.
[illustration]
Your phone dials your voicemail number. 3. When your voicemail answers, touch voicemail.
[illustration]
Your voicemail box is accessed.
, enter the password, and touch to access your Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
First try powering your phone off and then back on; this will force your phone to reregister with the network. Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible:
Global Services 307 Your wireless phone number. The city and country you are traveling in. Any error message that displays on your phone or that you heard when trying to place a call. If the issue is with data, were you able to place voice calls?
If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212. While traveling outside the United States: Enter the country code and then dial 1-817-698-4199. There is no charge for this call from your wireless phone. From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries:
Country From Landline Phone Caribbean (Anguilla, Barbados, Cayman Islands, and Dominica) France Germany Italy Mexico Trinidad and Tobago United Kingdom 1-888-226-7212 0800-903200 0800-180-0951 800-787-986 001-877-294-9003 1-800-201-7545 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Global Services 308 Settings The following topics provide an overview of items you can change using your phones Settings menus. Basic Settings From the home screen, touch
> Settings to access your phones settings menu. The table below outlines the top-level settings categories. Category Wi-Fi Wi-Fi Calling Bluetooth Call Description Enable and set Wi-Fi options. Set options for voice services via Wi-Fi network. Enable and set Bluetooth options. Configure options for calling with your phone. Data usage Check your phones data usage. More... Home Set additional wireless and networks options. Configure settings for the apps list. harman/kardon audio Configure settings for the Harman sound effect. Sound Clip now Display Storage Set ringtone, operation tones, etc. Enable Clip Now and check usage instructions. Set brightness, wallpaper, etc. Check memory usage and manage usage of an optional SD card. USB connection Select the data exchange method for USB connection. Battery Apps Check your phones battery usage. Check installed and running applications. Location services Select your phones location access options. Settings 309 Category Security Description Lock the screen, set encryption options, etc. Language & input Select your phones language, select and setup input method, etc. Backup & reset Back up your phones data and settings. Add account Date & time Accessibility Add or manage accounts. Configure date and time settings. Set accessibility options such as screen magnification, hearing aid compatibility, etc. Printing Configure settings for cloud printing, etc. Activate this Device Activate a new phone. System updates Update your phones profile, software, etc. About phone Check your phones important information. Access Settings 1. From home, touch
> Settings
. The settings menu opens. Settings 310 2. Select settings. Settings are made and applied. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phones headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off:
1. From home, touch
> Settings
. Settings 311 2. Touch Call > TTY mode. 3. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. or Touch TTY Off to turn TTY mode off. Your phones TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Settings 312 Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 1. From home, touch
> Settings
. Settings 313 2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on
. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again
. 4. Touch a Wi-Fi network to connect, enter the password (if its not an open network), and then touch Connect. Settings 314 Your phone is connected to the Wi-Fi network. You will see (
) in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with users service provider. Entering a password is not required if an access point is not security protected. WPS Push Button: Use the WPS function to connect to WPS-capable devices. Add network: Set network information manually to connect to a network. Wi-Fi Settings Operations Wi-Fi setting options let you set up and manage wireless access points. Settings 315 1. From home, touch
> Settings
. 2. Touch Wi-Fi. If Wi-Fi is turned off, turn it on. Settings 316 3. Touch
. The Wi-Fi setting options appear. 4. Select an option to change its settings. Scan: Search for available Wi-Fi networks. WPS Pin Entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment. Wi-Fi Direct: Connect to other Wi-Fi Direct devices. Advanced: Configure detailed Wi-Fi settings. See Wi-Fi Settings for details. Wi-Fi Calling Settings TBD Bluetooth Settings Your phones Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phones Bluetooth usage, see Bluetooth. Settings 317 1. From home, touch
> Settings
. 2. Touch Bluetooth. The Bluetooth settings open. Bluetooth Settings Operations Enable Bluetooth: In Bluetooth settings, touch the slider or
. Touch to enable and to disable. Alternatively, touch Bluetooth >
or
. Settings 318 Enable Your Phone to be Discoverable to Other Devices: From Bluetooth settings, touch your phone name. Touch the phone name to toggle discoverable/hidden setting. The indication below the phone name shows the discoverability status. After the predetermined time, the phone returns to hidden mode and is no longer discoverable by nearby devices. This setting is available when Bluetooth is enabled. Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, touch the device name in the AVAILABLE DEVICES list and follow the onscreen instructions. Depending on the device, you may be required to enter or accept a passkey. If the target device does not appear, touch SEARCH FOR DEVICES to search again. This setting is available when Bluetooth is enabled. Change the Name of a Paired Device: From Bluetooth settings, touch device name, touch Rename, enter a new name, and touch OK. next to a paired This setting is available when Bluetooth is enabled. Cancelling Pairing: From Bluetooth settings, touch touch Unpair. This setting is available when Bluetooth is enabled. next to a paired device name, and then Enable Service from Paired Device: From Bluetooth settings, touch device name, and then touch the listing under PROFILES. next to a paired If a confirmation prompt appears, follow the onscreen instructions. This setting is available when Bluetooth is enabled. This setting is available when the paired device is providing a service. Touch the setting to toggle or
. Search for Other Devices: From Bluetooth settings, touch SEARCH FOR DEVICES. This setting is available when Bluetooth is enabled. Change your phone name as it appears on other devices: From Bluetooth settings, touch
> Rename phone > Enter a name > Rename. Settings 319 Set Visibility Timeout: From Bluetooth settings, touch option.
> Visibility timeout and select an Touch Never time out to allow your phone always to be discoverable unless you turn off discoverability. This setting is available when Bluetooth is enabled. Check Files Received via Bluetooth Transfer: From Bluetooth settings, touch received files, and follow the onscreen instructions.
> Show Call Settings Your phones Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Overview The call settings menu allows you to configure the following options:
Call Setting Voicemail Description Configure your voicemail settings. Quick responses Edit a message that is played when you cannot answer a call. Fixed Dialing Numbers Enable FDN, and add contacts to the FDN list, etc. North American dialing Enable North American dialing (international calls in North America). International dialing Set an international dialing code. TTY mode Hearing aids Toggle TTY modes. See TTY Mode for details. Enable hearing aid compatibility. Noise canceller Enable the noise canceller function. DTMF tones Set the length of Dual-tone Multi-frequency (DTMF) tones. CDMA call settings Make settings for CDMA. Settings 320 Access Call Settings Options 1. From home, touch
> Settings
. 2. Touch Call. 3. Set your Call options. Your Call settings are saved and applied. Settings 321 Data Usage Settings The Data usage menu lets you view your phones mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, touch
> Settings
. 2. Touch Data usage. The data usage window opens. Settings 322 Data Usage Settings Operations Enable Mobile Data: In the Data usage window, touch the check box for Mobile data to enable the service. If a confirmation appears, follow the onscreen instructions. Enter the check mark to enable, clear the check mark to disable. Set Amount for Alert when Data Usage Increases: From the Data usage window, insert a check mark next to Set mobile data warning, and then drag the horizontal warning slider up and down to set an amount. Data usage amounts are approximate. Actual amounts may differ. This setting is available when Mobile data is enabled. Enable Restrictions on Mobile Data Usage: From the Data usage window, touch Set mobile data limit > OK to enable restriction. A check mark will appear. With restriction turned on, drag the horizontal Limit slider up or down to set the data usage limit. This setting is available when Mobile data is enabled. Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data usage window, touch the box next to Data usage cycle, touch Change cycle, set a reset date, and touch Set. This setting is available when Mobile data is enabled. Check Data Usage for Each Application: To see how your data is being used, slide the vertical white bars in the graph to set a usage period, and then touch an app name to see its usage for the period. Enable permission for automatic app syncing: From the Data usage window, touch Auto-sync data.
>
Enter the check mark to enable, clear the check mark to disable. Enable Restriction on usage of mobile data with Wi-Fi: From the Data usage window, touch
> Mobile hotspots. When entering a check mark next to the available Wi-Fi networks to enable, you can restrict apps from using these networks when in the background, and you can configure apps to warn you before using these networks for large downloads. Settings 323 More Settings The More settings menu provides access to additional wireless and network options, such as default messaging app, VPN, Mobile networks, and more. More Settings Options Setting Description Airplane mode Disable all settings that emit or receive signals. Phone stays powered on. Default SMS app Set a default SMS app. Tethering & portable hotspot Configure settings for tethering and Wi-Fi hotspots. VPN Add a Virtual Private Network (VPN). Mobile networks Set a network mode, etc. Cell broadcasts Set emergency alert notifications. Access More Settings Options 1. From home, touch
> Settings
. Settings 324 2. Touch More. 3. Set items. Your settings are saved and implemented. Default SMS App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for SMS messaging. 1. From home, touch
> Settings
. Settings 325 2. Touch More... > Default SMS app. 3. Choose a messaging app. The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Settings 326 Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your companys local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phones secure credential storage. 1. From home, touch
> Settings
. Settings 327 2. Touch Security, and then touch Screen lock > Password. 3. Enter a new password (at least four characters including letters) for the credential storage, and then touch Continue. Settings 328 4. Reenter the password and then touch OK. The password is set, allowing secure credential storage. 5. Touch Trusted credentials in the Security settings menu and then touch your preferred system and user credentials. Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the Wireless & networks settings menu to add a VPN connection to your phone. Settings 329 1. From home, touch
> Settings
. 2. Touch More > VPN. The VPN settings window appears. Settings 330 3. Touch Add VPN profile
, and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. Set up all options according to the security details you have obtained from your network administrator. 4. Touch Save. Your VPN is added to the VPNs section of the VPN settings window. Settings 331 Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, touch
> Settings
. 2. Touch More > VPN. The VPN settings window appears. Settings 332 Connect to a VPN 1. From the VPNs section of the VPN setting window, touch the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then touch Connect. You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Settings 333 Disconnect from a VPN 1. Drag the status bar down to open the notifications window.
[illustration]
2. Touch the VPN connection to return to the VPN settings window.
[illustration]
3. Touch the VPN connection to disconnect from it.
[illustration]
Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the status bar. Home TBD Harman/Kardon Audio Settings You can enable improved sound quality with the Harman sound effect feature. Harman/Kardon Audio Settings Overview The Harman/Kardon Audio Settings menu allows you to configure the following options:
Harman/Kardon Audio Setting Description Enable sound effect Set to ON to recover sound information lost during compression for improved sound quality. Enabled when an earphone, Bluetooth device, etc. is connected. Enable visualizer Set to ON for a visual display of the sound effect. XXXXXXX Set to ON for more impressive sound rendering. View a description of the Harman sound effect. Help Settings 334 Access Harman/Kardon Audio Settings 1. From home, touch
> Settings
. 2. Touch harman/kardon audio. If a description of the Harman sound effect appears, follow the onscreen instructions to continue. 3. Set your Harman/Kardon Audio options. Your Harman/Kardon Audio settings are saved and applied. Settings 335 Sound Settings The Sound settings menu lets you control your phones audio, from ringtones and alerts to touch tones and notifications. Sound Settings Overview The sound settings menu allows you to configure the following options:
Sound Setting Description Volumes Silent mode Incoming call Notification Set volume for music, ringtones, alarms, system features, etc. Enable silent mode. Set incoming call options. Set notification options. Dial pad touch tones Enable dialpad tones. Touch sounds Enable a tone for screen touches. Screen lock sound Enable a tone when locking/unlocking the screen. Vibrate on touch Enable vibration for screen touches. Settings 336 Access Sound Settings 1. From home, touch
> Settings
. 2. Touch Sound. 3. Set your sound options. Your sound settings are saved and applied. Settings 337 Display Settings Adjusting your phones display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options:
Display Setting Description Brightness Wallpaper Set the display brightness. Set a wallpaper. Frameless effect Set effect that appears on the display edges when the display turns on. Display mode Set the screen colors. Lock screen while on the call Keep screen locked during calls. Screen on/off by motion Set the display to turn on/off according to phone movement or operation. Auto-rotate screen Enable automatic rotation of the screen. Sleep Daydream Font size Set a screen timeout duration. Note: Longer durations discharge the battery more quickly. Set content to be displayed on the screen while charging. Set the font size for the screen. Wireless display Set wireless output. Settings 338 Access Display Settings 1. From home, touch
> Settings
. 2. Touch Display. 3. Set your display options. Your display settings are saved and applied. Clip Now Settings You can enable Clip Now and check usage instructions. Settings 339 Clip Now Settings Overview The Clip Now settings menu allows you to configure the following options:
Clip Now Setting Description XXXXXXX XXXXXXX Enable Clip Now. Check how to use Clip Now. Access Clip Now Settings 1. From home, touch
> Settings
. Settings 340 2. Touch Clip now. 3. Set your Clip Now options. Your Clip Now settings are saved and applied. Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The storage settings menu allows you to configure the following options:
Storage Setting Description Total space View the total space/free space in your phone memory and in an optional installed SD card. Unmount SD card If an optional SD card is installed, touch to unmount the card to allow for safe removal. Mount SD card Erase SD card Settings If an optional SD card is installed, touch to mount the card and make it available for use. If an optional SD card is installed, touch to erase all data stored on the card and prepare it for use by your phone. 341 Access Storage Settings 1. From home, touch
> Settings
. 2. Touch Storage. 3. Check or touch items. Review your storage settings. Settings 342 USB Connection Settings USB Connection Settings lets you select with which method your phone exchanges data when you connect your phone to your computer. Select a data exchange method from the following table. USB Connection Setting Description Charge Only Only recharge after connecting. Media Device (MTP) Transfer files between your phone and computer such as pictures, videos, and music. Camera (PTP) Transfer picture and video files between your phone and computer. USB mass storage (UMS) Exchange data with a computer using your phone as an external storage device. Battery Settings You can monitor your phones battery usage through this settings menu. You can also view which functions are consuming your batterys charge and at what percentage. 1. From home, touch
> Settings
. Settings 343 2. Touch Battery. 3. Touch items to view details. Check your battery condition and access additional options. App Settings You can check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description DOWNLOADED Check downloaded apps. RUNNING Check running apps. ALL Check all apps. Settings 344 Access Apps Settings 1. From home, touch
> Settings
. 2. Touch Apps. 3. Touch items to view details. Check your application settings condition and access additional options. Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more. Settings 345 You can clear any disabling of apps, permission restrictions, etc. all at once for all apps by touching
> Reset app preference > Reset apps. You can touch and then Sort by size/Sort by name to change how apps are sorted. Location Access Settings Your Location Services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Location Settings Overview Your Location settings menu allows you to configure the following options. Location Setting Description Mode RECENT LOCATION REQUESTS Select a locating method: High accuracy, Battery saving, or Device only or Accelerated location. Display apps that have recently requested your phones location. LOCATION SERVICES Permit Google to use your phones location information and location history. Enable Location Services Before using any features that require location assistance, you must enable your phones location services. Settings 346 1. From home, touch
> Settings
. 2. Touch Location Services. 3. Touch the setting to toggle Location on
. Your phones location services are enabled. If you see a confirmation, follow the onscreen instructions to connect. Settings 347 Access Location Settings 1. From home, touch
> Settings
. 2. Touch Location Services. 3. Configure the desired settings. Your location settings are applied and saved. Settings 348 Security Settings The Security settings menus let you set encryption options, password visibility, administrator settings, and credential storage options. Security Settings Overview Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table outlines the settings available through the Security settings menu:
Security Setting Description Screen lock Owner info Set your screen lock. Show your information on the lock screen. Encrypt phone Encrypt all data on your phone. Encrypt microSD Encrypt the data on an optional installed SD card. Make passwords visible Toggle to show or hide passwords when entering form data. Device administrator View or turn off device administrators. Unknown sources Allow or deny installation of apps from sources other than the Google Play Store app. Verify apps Storage type Disallow or warn before installation of apps that may cause harm. Check the storage type. Trusted credentials Display trusted CA certificates. Install from microSD Install encrypted credentials. Clear credentials Delete all credentials and reset the credential storage password. Settings 349 Access Security Settings 1. From home, touch
> Settings
. 2. Touch Security. The Security settings menu opens. 3. Set your security options. Your security settings are applied and saved. Settings 350 Lock Screen Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show pop-up tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. Lock Screen Cautions Make sure to make a note of the pattern/lock number/password for unlocking the screen so as not to forget them. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phones control keys, and touchscreen. In order from least secure to most secure, the available screen lock options are:
None Slide Pattern PIN Password Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Settings 351 Access Screen Lock Settings 1. From home, touch
> Settings
. 2. Touch Security. The Security settings menu opens. Settings 352 3. Touch Screen lock. The Screen lock settings menu opens. Use Slide to Unlock the Screen From the Screen lock settings menu, touch Slide to save the setting. The screen lock is set. Settings 353 Use a Screen Unlock Pattern 1. From the Screen lock settings menu, touch Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. The phone records the pattern. 3. Touch Continue. Settings 354 4. When prompted, draw the screen unlock pattern again, and then touch Confirm. The screen unlock pattern is saved. Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it. Note: To change your unlock screen pattern, from home, touch lock.
> Settings
> Security > Screen Use a Screen Unlock PIN 1. From the Screen lock settings menu, touch PIN. Settings 355 2. Enter a PIN, touch Continue, re-enter your PIN, and then touch OK to save the setting. The screen lock is set. If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Use a Screen Unlock Password 1. From the Screen lock settings menu, touch Password. 2. Enter a password, touch Continue, re-enter your password, and then touch OK to save the setting. The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Important: To protect your phone and data from unauthorized access, it is recommended that you use the screen unlock password (highest security). It is also recommended that you frequently change your password to ensure the safety of your phone and personal data. Disable the Screen Lock Follow the instructions below to turn off your current screen lock. Settings 356 1. From home, touch
> Settings
. 2. Touch Security. The Security screen settings menu opens. Settings 357 3. Touch Screen lock. 4. Draw your unlock screen pattern, enter your PIN, or enter your password. 5. Touch None. The screen lock is disabled. Screen Security Options There are several configurable options available in the Lock Screen settings menu. Screen Security Options Overview The following options are available in the Screen Security settings menu:
Screen Security Description Screen lock Set your screen lock. Make pattern visivle*2 Automatically lock*2*3 Power key to lock instantly*2*3 When you have a Pattern screen lock set, you can choose whether the pattern is visible briefly as you draw it on the lock screen. When you have a screen lock set, you can choose a time period for automatically locking the screen after the screen turns off, or choose to have the screen lock immediately when the screen turns off. Pressing the Power key locks the screen immediately. Enable widgets*1*2*3 Enable multiple widgets on your lock screen. Settings 358 Screen Security Description Owner info Show your information on the lock screen.
*1 This option is available when the Slide screen lock is set.
*2 This option is available when the Pattern screen lock is set.
*3 This option is available when the PIN/Password screen lock is set. Access Lock Screen Options 1. From home, touch
> Settings
. Settings 359 2. Touch Security. The Security screen settings menu opens. Language & Input Settings Your phones language and input settings let you select a language for the phones menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phones mouse/trackpad options. Language & Input Settings Overview You can set the following options in the Language and input settings menu:
Language & Input Setting Description Language Set the language for your display and menus. Spell checker Choose whether to perform the spell check when typing words. Touch Menu on the right side to set the spell checker options. Personal dictionary Add words in Personal dictionary. Default Set the default method for entering text. Google Keyboard Enable or disable Google keyboard. Touch Menu set Google keyboard options. on the right side to Settings 360 Language & Input Setting Description Google voice typing Enable or disable Google voice typing. Touch Menu to set Google voice typing options. on the right side Swype Enable or disable Swype keyboard. Touch Menu set Swype keyboard options. on the right side to Voice Search Set your voice search options. Text-to-speech output Set text-to-speech output. Pointer speed Set the speed of the pointer for a mouse/trackpad. Access Language & Input Setting Options 1. From home, touch
> Settings
. Settings 361 2. Touch Language & input. The Language & input settings menu opens. 3. Set options. The Language & input settings are applied and saved. Language & Input Options Some of the language and input options are detailed below. Set the Display Language: From the Language & input settings menu, touch Language and then touch a language to assign it. Set Input Method: From the Language & input setting menu, touch Default and then touch an input method. Enable Voice Input: From the Language & input settings menu, touch Google voice typing to toggle the option on or off. (A check mark indicates the option is enabled.) Set Google keyboard Options: From the Language & input settings menu, touch Settings next to Google keyboard and configure your keyboard options. Set Voice Output when Using Voice Search: From the Language & input settings menu, touch Voice search, touch a settings option, and follow the onscreen instructions. Set Output for Text-to-Speech Output: From the Language & input settings menu, touch Text-
to-speech output, touch a settings option, and follow the onscreen instructions. Set Speed of Pointer for Mouse/Trackpad: From the Language & input settings menu, touch Pointer speed, drag the bar to adjust the speed, and touch OK. Settings 362 Backup & Reset Your phones Backup & reset menu lets you back up your phones data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phones application storage, including:
Your Google Account All other email and social networking accounts System and application data and settings Downloaded applications Some preinstall applications Music Photos Other user data Backup & Reset Overview The following options are available in the Back up and reset menu:
Backup & Reset Option Description Back up my data Enable backup for application data, Wi-Fi passwords, and other settings to Google servers. Backup account Select the account used to back up data. Automatic restore When reinstalling an application, backed up settings and data will be restored. Reset all Reset all settings and delete all data on phone. Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. Erased information cannot be restored. Only erase data after you are sure you have saved everything you need. Settings 363 Access Backup & Reset Options 1. From home, touch
> Settings
. 2. Touch Backup & reset. The Backup & reset menu opens. 3. Set options. The Backup & reset settings are applied and saved. If youre performing Reset all, follow the prompts to confirm the data removal. The phone will erase all data and reboot. Settings 364 Reset all Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, touch Unmount SD card to unmount the storage card.
> Settings
> Storage >
1. From the Backup & reset menu, touch Reset all. 2. Read the factory data reset information page and touch Reset phone. Settings 365 3. Touch Erase everything. Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. See Complete the Setup Screens to start over. Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Settings 366 Set Up a New Account 1. From home, touch
> Settings
. 2. Touch Add account. An Add account window appears. 3. Touch an account type and then follow the onscreen instructions to add the required account information. The account is added to the accounts list. Settings 367 Manage Existing Accounts 1. From home, touch
> Settings
. 2. Touch an accounts > <account name>. The account settings menu appears. 3. Select your account settings, and then update the settings you want to change. The account options are updated. Settings 368 Date & Time Settings Use the Date & Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date & Time Overview The following Date & Time options may be configured:
Date and Time Option Description Automatic date & time Set the date and time automatically via the connected wireless network. Automatic time zone Set the timezone automatically via the connected wireless network. Set date Set time Set the date manually (only available when Automatic date & time option is disabled). Set the time manually (only available when Automatic date & time option is disabled). Select time zone Set the time zone manually (only when Automatic time zone is disabled). Use 24-hour format Enable or disable 24-hour format. Choose date format Set the date display format. Settings 369 Access Date & Time Options 1. From home, touch
> Settings
. 2. Touch Date & time. 3. Set available date & time options. Your date & time settings are applied and saved. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Settings 370 Accessibility Settings Overview The following Accessibility options may be configured:
Accessibility Option Description TalkBack Captions Activate the Talkback feature and configure options. Turn captions on/off, and set language, size, and style. Magnification gestures Control whether your phone recognizes gestures to pan, and zoom in or out by triple-tapping the screen. Large text Set the text to large size. Power button ends call Enable the Power key to end calls. Auto-rotate screen Set the screen to rotate automatically when the phone is rotated. Speak passwords Set the phone to read passwords as they are entered. Accessibility shortcut Control whether your device recognizes a gesture to quickly enable accessibility features. To use the gesture, press and hold the Power key until you hear a sound or feel a vibration, then touch and hold two fingers on the screen until you hear an audio confirmation. Hearing aids Enable hearing aid compatibility. Text-to-speech output Configure options for converting text to speech. Touch & hold delay Choose how long your phone waits when you hold your finger on the screen, before continuing with the touch and hold action. Persistant Alerts Set alerts to repeat. Settable per application. Settings 371 Access Accessibility Options 1. From home, touch
> Settings
. 2. Touch Accessibility. 3. Set available accessibility options. Your accessibility settings are applied and saved. Printing The Printing screen configures settings for cloud printing, etc. Settings 372 1. From home, touch
> Settings
. 2. Touch Printing. The printing screen appears. 3. Follow the onscreen instructions. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. Settings 373 1. From home, touch
> Settings
. 2. Touch Activate this Device. The Device Self Service menu appears. 3. Follow the onscreen prompts to activate your phone or review your summary. Your phone activates. If already activated on an account, you will see a usage and plan summary. Settings 374 System Updates System updates options let you update your phones software. 1. From home, touch
> Settings
. 2. Touch System updates to use the following options:
Update PRL: Download the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Update Sharp software: Upgrade to the latest software available for your phone. About Phone The About Phone menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Phone Overview The following About Phone items may be reviewed or set:
About Phone Item Description Status Check your phones status. Adjust sensitivity of sensor Adjust the sensitivity of sensor. Legal information Check copyright information, terms of use, etc. Regulatory information Check the regulatory information. Model number Check the phones model number. HW version Check the phones hardware version. Android version Check the Android version number. Baseband version Check the phones baseband version. Kernel version Build number Check the phones kernel version. Check the current phone build number. Settings 375 About Phone Item Description SW version Check the phones software version. Access About Phone Options 1. From home, touch
> Settings
. 2. Touch About phone. 3. Select or view available options. Settings 376 Your phone information is displayed. Copyright Information 2014 Sprint. Sprint and the logo are trademarks of Sprint. Bluetooth is a trademark of the Bluetooth SIG, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sharp is under license. Other trademarks and trade names are those of their respective owners. microSD Logo, microSDHC Logo and microSDXC Logo are trademarks of SD-3C, LLC. Google, Google logo, Android, Android logo, Google Play, Google Play logo, Google+, Google+
logo, Google Settings, Google Settings logo, Gmail, Gmail logo, Google Calendar, Google Calendar logo, Google Maps, Google Maps logo, Google Chrome, Google Chrome logo, Google Voice Search, Google Voice Search logo, Picasa, YouTube, YouTube logo, Google Drive, Google Drive logo, Google Search, Google Search logo and Google Now are trademarks of Google Inc. Facebook is a registered trademark of Facebook, Inc. Other marks are trademarks of their respective owners. Settings 377 For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone does not turn on. Answer: Are you holding the Power key down? Continue pressing the Power key until the logo is displayed. Answer: Is the phone charged? Recharge the phone if not charged. Question: Phone turns off/does not turn on. Answer: If you continue using your phone while it is warm, a caution is displayed and your phone turns off in 3 minutes. Exit any apps and turn off the screen to let the phone cool down. Question: Phone freezes/operation is unstable. Answer: If your phone freezes or you cannot operate it, you can force your phone to turn off. Press and hold the Power key for 8 seconds or more. Answer: Release the Power key once your phone vibrates. Your phone turns off. Question: Operation is unstable after a new application was installed. Answer: The newly installed application may be the cause. Uninstall the application in Safe mode. See Uninstall an App. To turn the phone on in Safe mode:
Press and hold the Power key > touch and hold Power off, read the disclaimer for safe mode, and then touch OK. After turning the phone on in Safe mode, Safe Mode appears at lower left. After restarting in Safe mode, your phone can be powered on as usual. Before turning the phone on in Safe mode, it is recommended that you back up important data. By powering the phone on in Safe mode, added widgets may be deleted. Question: Phone starts operating on its own without touching the screen/phone does not respond to screen touch. For Assistance 378 Answer: Press the Power key to turn off the screen, and then press again to turn the screen on before using the phone. Question: Cannot use phone, mail, or Internet. Answer 1: Check whether you are where signal is weak or out of service area. Answer 2: Power the phone on again. Answer 3: Is the phone in Airplane mode? To check that Airplane mode is cancelled:
From home, touch
> Settings
> More... > Airplane mode. Answer 4: Is data communication disabled? To check that data communication is enabled:
From home, touch
> Settings
> More... > Mobile networks > Data enabled. Answer 5: Is a disabled access point set? To reset to initial settings:
From home, touch
> Settings
> More... > Mobile networks > Access Point Names
>
> Reset to default. Question: Battery level goes down quickly. Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Answer: Your phones usable time is decreased by frequently using the Mobile Light or functions/operations that emit sound, frequently using data communication, etc. with external devices, increasing the screen brightness, or setting long times for the screen, etc. to remain lit. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Answer: Applications not supported by your phone cannot be installed. Question: Screen dims quickly. Answer: The screen automatically dims when the phone becomes warm. The screen returns to its original brightness once the phone cools down. Question: Cannot unlock screen. Answer: If your phone freezes or you cannot operate it, you can force your phone to turn off. Touch and hold the Power key for 8 seconds or more. Question: Cannot charge/charging takes time. For Assistance 379 Answer: Is the micro USB plug on the AC adapter connected firmly to the phone? Remove the micro USB plug and connect it again. Answer: Is the AC adapter plugged in firmly to a household outlet? Unplug the AC adapter and plug it in again firmly. Answer: Are you using a non-specified AC adapter? Always use a specified AC adapter. Using a non-specified AC adapter not only prevents charging, but may also affect the internal battery. Answer: Is the LED blinking? The internal battery is not being charged. Use a specified AC adapter to recharge. Answer: Is the micro USB plug on the AC adapter soiled? Clean the terminals with a clean, dry swab and recharge again. Answer: Are you recharging by USB? Recharging by USB takes longer than with the AC adapter. You may also not be able to recharge depending on the connection environment. Question: Recharging stops/recharging does not start. Answer: Recharging stops automatically if the phone becomes warm. Recharging starts again once the phone cools down. Question: SIM card is not recognized. Answer: Is the SIM card installed properly? Is it installed in the right location and orientation? Turn off your phone, check whether the SIM card is installed properly, and then turn your phone on again. If this does not remedy the problem, the SIM card may be damaged. Answer: Are there any fingerprints, etc. or other soiling on the (gold) IC chip on the SIM card?
Remove the SIM card, wipe with a clean, dry cloth, and install it again properly. Answer: Is the wrong SIM card installed? An unusable SIM card may be installed. Make sure that the right SIM card is installed. Question: Cannot recharge by USB. Answer: Is the computer turned on? You cannot recharge if the computer is not turned on. Answer: Are you using a USB hub? You may not be able to recharge if using a USB hub. Connect the optional micro USB cable for PC directly to the computer. Question: Cannot make a call/calls do not connect. Answer: Is the phone in Airplane mode? To check that Airplane mode is cancelled:
> Settings
> More... > Airplane mode. Answer: Are you where signals can be received? Check the signal indicator while changing locations and call again. Question: Cannot hear the other party. For Assistance 380 Answer: Is the call volume low? Touch the Volume key during a call to turn the call volume up. Specifications The following tables list your phones and batterys specifications. Phone Specifications Item Weight Description Approx. ## g Continuous Talk Time 4G (TDD): Approx. ### minutes 4G (FDD): Approx. ### minutes CDMA: Approx. ### minutes 4G (FDD): Approx. ### minutes Continuous Standby Time 4G (TDD): Approx. ### minutes Charging Time Dimensions Maximum Output Communication Speed Battery Specifications Item Voltage Type Capacity CDMA: Approx. ### minutes Approx. ### minutes Approx. ## x ## x ## mm 4G: #.## W CDMA: #.## W XXXXX: Up to xx Mbps downlink/up to xx Mbps uplink XXXXX: Up to xx Mbps downlink/up to xx Mbps uplink Description
#.## V Lithium-ion mAh Dimensions (W x H x D) Approx. ## x ## x ## mm For Assistance 381 Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Password Youll create your voicemail password when you set up your voicemail. See Voicemail Setup for more information on your voicemail password. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases. For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like games, ringtones, screen savers, and more. For Assistance 382 From Your Sprint Phone 1. From home, touch
> Phone
>
. 2. Do any of the following:
Touch to access a summary of your Sprint service plan or get answers to other questions. Touch Touch to make a payment. to check minute usage and account balance. Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone. Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. From home, touch
> Phone
>
, and then touch
. Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. From home, touch
> Phone
>
, and then touch
. For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. For Assistance 383 3-way Calling, 103 4G, 175 About phone, 383 Accessibility, 378 Accessory Jack, 4 Account Passwords, 390 Accounts Add new, 375 Manage, 376 Settings, 374 Activation, 23, 381 Airplane Mode, 39 Alarm, 252 Android Keyboard, 369 Answer a Call, 89 Application Launch, 30 Applications, 30 Applications List, 26, 31 Apps Find and install, 59 Request refunds, 62 Uninstall, 65 Update, 62 Apps List, 26, 31 Apps Settings, 352 Back Key, 3 Back up Contacts, 121 Back Up Phone, 371 Battery Charge, 15 Settings, 351 Bluetooth, 288 Connect, 293 Pair devices, 291 Receive information, 297 Send information, 295 Settings, 325 Share pictures and videos, 201 Turn on or off, 289 Bookmark, 179 Brightness, 346 Browser Bookmark, 179 Index Add event, 244 Sync Exchange ActiveSync calendar, 250 View events, 246 History, 180 Launch connection, 178 Settings, 184 Tabs, 182 Calculator, 242 Calendar, 243 Call Alerts, 224 Preset text feature, 226 Reply, 226 Send, 225 Call Forwarding, 104 Call Logs Make call from, 94 Call settings, 328 Call Settings, 105 Call Settings menu, 105 Call Waiting, 103 Caller ID, 102 Caller ID Blocking, 102 Camera, 186 Camera functions, 212 Settings, 209 Switch cameras, 209 Take a picture, 186 Viewfinder, 188, 192 Car Kit Connect, 293 Charger/Accessory Jack, 4 Clip Now, 268 Settings, 348 Clock, 250 Additional features, 253 Alarm, 252 Stopwatch, 254 Timer, 254 World Clock, 254 Computer Connect to via USB, 276 Conference Calling, 103 Connections Optimizer, 273 Contact Sprint Index 384 International Service, 315 Sprint Support Service, 391 Contacts, 106 Add contact, 106 Back up, 121 Check Contact, 110 Delete, 114 Edit, 113 Import, 118 Make a Direct Connect call from, 220 Make call from, 92 Save a phone number, 109 Share, 116 Contacts Screen Layout, 112 Credentials, 357 Data Services, 174 Password, 390 Status indicators, 177 User name, 176 Data Usage Settings, 330 Date & Time, 377 Default SMS App Settings, 333 Device Administrator, 357 Direct Connect About, 215 Answer a Call, 222 Before making your first call, 215 Call Alerts, 224 Call Alerts preset text feature, 226 End a call, 224 Group Connect, 227 Invites, 232 Make a call, 219 Make a call by entering a number, 219 Make a call from Contacts, 220 Make a call from History, 221 Make a Group Connect call, 228 Reply to Call Alerts, 226 Reply to Invites, 232 Save Direct Connect number, 217 Send Call Alerts, 225 Settings, 232 Display settings, 346 Drag, 21 Editing Text, 48 Email Add account, 160 Add Exchange ActiveSync account, 164 Compose and send, 166 Delete account, 171 Manage inbox, 173 Open new message, 168 Send Gmail, 145 Setup, 160 Share pictures, 198 View and reply, 169 Emergency Numbers, 88 Encrypt Device, 357 Encrypt SD Card, 357 Enhanced 9-1-1 (E9-1-1), 89 Enter Text, 41 Exchange ActiveSync Add account, 164 Features, 174 Extended Home Screen, 75 Facebook, 256 Share pictures and videos, 203 Factory Data Reset, 373 Files Transfer between phone and computer, 276 Share pictures, 204 Flash, 4 Flick, 22 Flickr Folders, 84 Font Size, 346 Gallery, 193 Share pictures and videos, 198 View pictures and videos, 193 Global Roaming Mode, 306 Global use Communication methods, 301 Set carrier, 303 Gmail Add another account, 157 Archive threads, 151 Create account, 50 Delete threads, 153 Labels, 149 Mute threads, 152 New messages, 147 Read and reply, 147 Read messages, 148 Report phishing, 155 Report spam, 155 Search, 154 Index 385 Send message, 145 Share pictures, 198 Switch accounts, 159 Gmail Account, 50 Google Create account, 50 Hangouts, 237 Sign in, 56 Voice search, 241 Google Account, 50 Google Keyboard, 42 Google Maps, 235 Google Play Find and install apps, 59 Help, 66 Store, 58 Google Play Music, 260 Google Play Music Screen Layout, 261 Make a Direct Connect call from, 221 Google Search, 240 Google Voice Typing, 47, 369 Google Wallet, 267 GPS Satellites, 354 Group Connect, 227 Make a call, 228 Hangouts, 237 Harman/Kardon Audio Settings, 342 Headset Connect, 293 Headset Jack, 3 History Home Screen, 26, 74 Add Folders, 84 Add Shortcuts, 82 Add Widgets, 83 Customize, 81 Extended, 75 Home Screen Layout, 74 Import Contacts, 118 In-Call Options, 91 In-Call Screen, 90 In-Call Screen Layout, 91 Incoming Call Answer, 89 Mute, 89 Reject, 90 Reject and send message, 90 Input Settings, 368 Index International Service Contact Sprint, 315 International use Access voicemail, 313 Communication methods, 301 Set carrier, 303 Voicemail Access Number, 311 Internet, 124 Invites, 232 Reply, 232 Key Layout, 5 Keyboard Default settings, 368 Google, 42 Swype, 44 Touchscreen, 41 Language, 368 Language Settings, 368 Location GPS satellites, 354 Wireless networks, 354 Location Services, 354 Lock Screen Options menu, 366 Lock screen settings, 359 Maps, 235 Memory, 348, 349 Menu Open, 27 Messaging, 124 microSD Card Encrypt, 357 Mount, 349 Unmount, 348, 349 Mirroring, 299 Misoperation Prevention Screen, 90 MMS Create slideshow, 131 Options, 143 Send messages, 127 More settings, 332 Multimedia Messaging Share pictures and videos, 200 Music Google Play Music, 260 Sprint Music Plus, 265 Mute Incoming Call, 89 NASCAR MOBILE, 234 Navigation, 234 386 Google Maps, 235 Scout, 237 Notification Icons, 76 Notifications, 76 Notifications Window, 79 Notifications Windows Layout, 80 OfficeSuite, 267 Option Select, 27 Phone Dialer, 86 Parts and Functions, 3 Turn On/Off, 18 Phone Calls, 86 Answer, 89 Emergency numbers, 88 Using Call Logs, 94 Using contacts, 92 Using Phone Dialpad, 86 Phone Layout (illustration), 3 Phone Memory, 8 Phone Number, 35 Save to contacts, 109 Phone Status, 383 Phone Update Software, 70 Picasa Pictures Share pictures, 206 Crop, 196 Edit, 194 Rotate, 195 Share via Bluetooth, 201 Share via email, 198 Share via Facebook, 203 Share via Flickr, 204 Share via messaging, 200 Share via Picasa, 206 Take with camera, 186 View, 193 Pinch, 22 Play Music, 260 Play Store, 58 Find and install apps, 59 Plus (+) Code Dialing, 308 Pointer Speed, 369 Power Key, 5 Power Off, 19 Index Google Play Music Screen Layout, 261 Power On, 18 Printing, 380 Quick Settings Menu Layout, 80 Reject call and send message, 90 Reject Incoming Call, 90 Rotate, 22 Save Direct Connect number, 217 Save a Phone Number, 109 Scout, 237 Screen Landscape, 29 Portrait, 29 Screen Lock, 68, 359 Disable, 364 Options menu, 366 Screen Orientation, 29 Screen Unlock, 68 Motion, 361 Swipe, 361 Screen Unlock Password, 364 Screen Unlock Pattern, 362 Screen Unlock PIN, 363 Screenshot Capture, 30 SD Card, 8 Back up Contacts to, 121 Encrypt, 357 Format, 13 Import Contacts from, 119 Insert, 9 Mount, 349 Remove, 11 Unmount, 10, 348, 349 Search Google, 240 Secure Credential Storage, 336 Security Settings, 357 Settings, 317 Open, 28 Overview, 317 Settings Menu Open, 28 Setup Screens, 24 Share Contacts, 116 Silent Mode, 37, 344 SIM Card, 6 Handle, 6 387 Insert, 6 Slide, 21 Sound Settings, 344 Speaker, 4 Specifications, 389 Spread, 22 Sprint 411, 391 Sprint Account Management, 390 Sprint Direct Connect Now, 215 Sprint Music Plus, 265 Sprint Operator Services, 391 Sprint Spark LTE, 175 Sprint Support Service, 391 Sprint Worldwide Wireless Service, 306 Status Bar, 75 Status Bar Layout, 76 Status Icons, 78 Stopwatch, 254 Storage Settings, 349 Swipe, 21 Swype, 44 Settings, 369 Sync calendars, 247 Synchronize Exchange ActiveSync, 174 System updates, 383 Text Editing, 48 Text Entry, 41 Text Messaging Conversations, 134 Draft messages, 132 Notifications, 134 Options, 143 Send messages, 124 Text-to-Speech, 369 Timer, 254 Touch, 19 Touch and Hold, 20 Touchscreen, 19 Keyboard, 41 Turn off, 68 Turn on, 68 Troubleshooting, 386 TTY Mode, 319 Turn Device Off, 19 Turn Device On, 18 Twitter, 255 Typing, 41 USB Connection Settings, 351 Video Camera Record video, 189 Videos Record, 189 Share via Bluetooth, 201 Share via Facebook, 203 Share via messaging, 200 Share via YouTube, 207 View, 193 Visual Voicemail, 97 Listen to multiple messages, 98 Options, 99 Review, 98 Set up, 97 Settings, 100 Voice Search, 241, 369 Voice Typing, 47 Voicemail Display name, 101 Greeting, 101 International, 310 Password, 390 Setup, 95 Volume, 344 Key, 5 VPN, 335 Add connection, 338 Connect or disconnect, 340 Prepare for connection, 335 Secure credential storage, 336 Wallpaper, 81, 346 Web Launch connection, 178 Widgets, 83 Wi-Fi, 278 Disconnect, 284 Settings, 281, 321 Turn on and connect, 279 Wi-Fi Calling Settings, 325 Wi-Fi Direct, 286 Wi-Fi Settings, 281 Wireless display, 299 World Clock, 254 Worldwide calls Index 388 Calls to landline phones, 309 Make and receive, 308 YouTube, 258 Share videos, 207 Zoom, 22 Index 389
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2014-07-22 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
2 | JBP - Part 15 Class B Computing Device Peripheral | |||
3 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | ||
4 | 2498.5 ~ 2687.5 | PCE - PCS Licensed Transmitter held to ear |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 | Effective |
2014-07-22
|
||||
1 2 3 4 | Applicant's complete, legal business name |
Sharp Corporation
|
||||
1 2 3 4 | FCC Registration Number (FRN) |
0005810866
|
||||
1 2 3 4 | Physical Address |
1 Takumi-cho, Sakai-ku, Sakai City
|
||||
1 2 3 4 |
Osaka, N/A 590-8522
|
|||||
1 2 3 4 |
Japan
|
|||||
app s | TCB Information | |||||
1 2 3 4 | TCB Application Email Address |
h******@acbcert.com
|
||||
1 2 3 4 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 3 4 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
1 2 3 4 |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
|||||
app s | FCC ID | |||||
1 2 3 4 | Grantee Code |
APY
|
||||
1 2 3 4 | Equipment Product Code |
HRO00204
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 | Name |
M******** N****
|
||||
1 2 3 4 | Title |
Deputy General Manager, Head of Q&E promotion Unit
|
||||
1 2 3 4 | Telephone Number |
+81-5********
|
||||
1 2 3 4 |
n******@sharp.co.jp
|
|||||
app s | Technical Contact | |||||
1 2 3 4 | Firm Name |
SGS Taiwan Ltd
|
||||
1 2 3 4 | Name |
W****** C********
|
||||
1 2 3 4 | Physical Address |
Taiwan
|
||||
1 2 3 4 |
w******@sgs.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 01/19/2015 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 3 4 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 | PCE - PCS Licensed Transmitter held to ear | |||||
1 2 3 4 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Smart Phone | ||||
1 2 3 4 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 | Purpose / Application is for | Original Equipment | ||||
1 2 3 4 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 | Grant Comments | Power output is conducted. Body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and which provide at least 1.5 cm separation between the device and the users body. End users must be informed of the body worn requirements for satisfying RF Exposure compliance. The highest reported SAR for head, body-worn accessory, product specific (wireless router), and simultaneous transmission exposure conditions are 0.10 W/kg, < 0.10 W/kg, 0.15 W/kg, and 1.20 W/kg, respectively. This device contains Bluetooth and CDMA/LTE transmitters. | ||||
1 2 3 4 | This device contains Bluetooth, BLE, WLAN and CDMA/LTE transmitters. | |||||
1 2 3 4 | Power output listed is conducted. End-users must be provided with transmitter operating conditions for satisfying RF exposure compliance. This device contains BLE, WLAN and CDMA/LTE transmitters. | |||||
1 2 3 4 | Power output is ERP for Parts 22/90 and EIRP for Parts 24/27. Body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and which provide at least 1.5 cm separation between the device and the users body. End users must be informed of the body worn requirements for satisfying RF Exposure compliance. The highest reported SAR for head, body-worn accessory, product specific (wireless router) and simultaneous transmission conditions are 0.94 W/kg, 0.63 W/kg, 1.34 W/kg and 1.20 W/kg, respectively. This device contains Bluetooth, BLE and WLAN transmitters. This device has 1.4 MHz, 3 MHz, 5 MHz, 10 MHz, 15 MHz and 20 MHz bandwidth modes for LTE Band 25 (1900 +); 1.4 MHz, 3 MHz, 5 MHz and 10 MHz bandwidth modes for LTE Band 26 (850 +) and 5 MHz, 10 MHz, 15 MHz and 20 MHz bandwidth modes for LTE Band 41 (TD 2500). HAC Rating: M4T4-2011. | |||||
1 2 3 4 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 2 3 4 | Name |
J******** L******
|
||||
1 2 3 4 | Telephone Number |
886-2******** Extension:
|
||||
1 2 3 4 | Fax Number |
886 2********
|
||||
1 2 3 4 |
j******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC HX | 2412 | 2462 | 0.157 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC | 2402 | 2480 | 0.0042 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0043000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 22H | BC HC | 824.7 | 848.31 | 0.073 | 2.5 ppm | 1M27F9W | |||||||||||||||||||||||||||||||||
4 | 2 | 24E | BC HC | 1851.25 | 1908.75 | 0.213 | 2.5 ppm | 1M30F9W | |||||||||||||||||||||||||||||||||
4 | 3 | 9 | BC HC | 817.9 | 823.1 | 0.079 | 2.5 ppm | 1M27F9W | |||||||||||||||||||||||||||||||||
4 | 4 | 24E | BC HX | 1850.7 | 1914.3 | 0.359 | 2.5 ppm | 17M9G7D | |||||||||||||||||||||||||||||||||
4 | 5 | 24E | BC HX | 1850.7 | 1914.3 | 0.382 | 2.5 ppm | 17M9D7W | |||||||||||||||||||||||||||||||||
4 | 6 | 22H | BC HX | 824.7 | 848.3 | 0.072 | 2.5 ppm | 9M01G7D | |||||||||||||||||||||||||||||||||
4 | 7 | 9 | BC HX | 814.7 | 823.3 | 0.091 | 2.5 ppm | 8M98G7D | |||||||||||||||||||||||||||||||||
4 | 8 | 9 | BC HX | 814.7 | 823.3 | 0.101 | 2.5 ppm | 8M98D7W | |||||||||||||||||||||||||||||||||
4 | 9 | 22H | BC HX | 824.7 | 848.3 | 0.09 | 2.5 ppm | 8M97D7W | |||||||||||||||||||||||||||||||||
4 | 1 | 27 | BC HX | 2498.5 | 2687.5 | 0.334 | 2.5 ppm | 17M8G7D | |||||||||||||||||||||||||||||||||
4 | 11 | 27 | BC HX | 2498.5 | 2687.5 | 0.356 | 2.5 ppm | 17M9D7W |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC