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1 | User Manual | Users Manual | 5.56 MiB |
AVGO 43" UHD 4K LED Smart TV MODEL NO. : NP8KX INSTRUCTION MANUAL Please read all the instructions carefully before using this TV, and keep the manual for future reference. CONTENTS Important Safety Instructions 2 Safety Information 3 Preparations 4 What is Included Front View Rear View Installing the Stand Removing the Stand for Wall-Mounting Wall-Mounting Screws Remote Control Connecting External Devices 9 Customizing TV Settings 10 Initial Setup Streaming My Media Viewing Photos Watching M-JPEG TV Settings General Picture Audio Network Channel Time Lock APP settings Source Parental Control 23 Troubleshooting 25 Maintaining 26 Specification 27 OTT APP Service 28 1 IMPORTANT SAFETY INSTRUCTIONS Read these instructions All the safety and operating instructions should be read before this product is operated. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus should not be exposed Keep these instru ctions The safety and operating instructions should be retained for future reference. Heed all warnings All warnings on the appliance and in the operating instructions should be adhered to. Follow all instructions All operating and use instructions should be followed. Do not use this apparatus near water The appliance should not be used near water or moisture for example, in a wet basement or near a swimming pool, and the like. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. Do not inst all near any heat sourc es suc h as radiators, heat registers, stoves, or other Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-
type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Use only with the cart, stand, tripod, bracket, or the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. Unplug this apparatus during lightning storms or when unused for long periods of time. Servicing is required when the apparatus has been damaged in any way, such as the power-
supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparat us has been expos ed to rain or moisture, does not operate normally, or has been dropped. Pleas e keep the unit in a well-v ent ilat ed environment. such as vas es should not be plac ed on the apparatus. WARNING: The batteries shall not be exposed to WA R NI N G : T h e m a i n p l u g i s u s e d a s a disconnecting device, the disconnecting device shall remain readily operable. WARNING: To reduce the risk of electric shock, do not remove cover (or back) as there are no user-
personnel. RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR This lightning flash with t h e arrowhead symbol within an equilateral triangle i s i nt e n d e d t o a l e rt t h e u s e r t o the presence of non-insulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock. The exclamat ion point wit hin an equilateral triangle is intended to alert the user to the presenc e of important operating and maintenance instructions in the literature accompanying the appliance. This equipment is a Class II or double insulat ed elect rical appliance. It has been designed in such a way that it does not require a safety connection to protective earthing. This product cont ains elect ric al or electronic materials. The presence of these materials may, if not disposed of properly, have potential adverse effects on the environment and human health. Presence of this label on the product means it should not be disposed of as unsorted waste and must be collected separately. As a consumer, you are responsible for ensuring that this product is disposed of properly. This product meets ENERGY STAR ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. ENERGY STAR is a registered mark owned by the U.S. government. The terms HDMI and HDMI High -Def inition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc in the United States and other countries. 2 SAFETY INFORMATION To ensure reliable and safe operation of this equipment, please read carefully all the instructions in this user guide, especially the safety information below. Electrical Safety The TV set should only be connected to a main power supply with voltage that matches the label at the To prevent overload, do not share the same power supply socket with too many other electronic rear of the product. components. Do not place any connecting wires where they may be stepped on or tripped over. Do not place heavy items on any connecting wire, which may damage the wire. Hold the main plug, not the wires, when removing from a socket. back of the television. Do not allow water or moisture to enter the TV or power adapter. Do NOT use in wet, moist areas, such as bathrooms, steamy kitchens, or near swimming pools. Pull the plug out immediately, and seek professional help if the main plug or cable is damaged, liquid is spilled onto the set, if the TV set is accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the TV set does not work normally. Do not remove the safety covers. There are no user serviceable parts inside. Trying to service the unit To avoid a battery leakage, remove batteries from the remote control, when the remote is not in use for a long period, or when the batteries are exhausted. For best results, use type AAA (example-alkaline, carbon-zinc, etc.) batteries. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the Install only new batteries of the same type in your product. life of the batteries or cause batteries to leak. Do not mix old and new batteries. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal Hydride) batteries. Batteries should be recycled or disposed of as per state and local guidelines. Do not attempt to recharge disposable batteries. Do not short circuit battery terminals. Keep away from children. Physical Safety Do not block ventilation slots in the back cover. You may place the TV in a cabinet, but ensure at least Do not tap or shake the TV screen, or you may damage the internal circuits. Take good care of the 5cm (2'') clearance all around. remote control. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong, outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs. Unplug the apparatus during lightning storms or when unused for long periods. operate normally or if the apparatus, including the power supply cord or plug, has been damaged in any way. Servicing is also required if liquid has been spilled, or objects have fallen into the apparatus; when the apparatus has been exposed to rain or moisture; or if the apparatus has been dropped. Always connect your television to a power outlet with a protective ground connection. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. Attention shouId be drawn to the environmental aspects of battery disposal. 3 PREPARATION What's Included TV Set Remote Control with Batteries TV Stand Six Screws User Manual User Manual 4 PREPARATION Front View POWER Indicator IR (Infrared Receiver) Switch the TV between On / Standby mode. VOL +/-
Press to adjust the volume. CH /
Press to select a channel. MENU Display the OSD (on screen display) menu. SOURCE Press to select among different input signal sources. POWER Indicator Illuminate blue when the TV is turned on. Illuminate red when the TV is in standby mode. IR (Infrared Receiver) Receive IR signals from the remote control. 5 PREPARATION Rear View 3 10 5 9 2 3 4 5 6 7 8 6. VGA Input Connect to a computer or other devices with a VGA interface. 7. PC Audio Input Connect to a computer audio output. 8.Antenna Input (75 VHF/UHF) Connect to the antenna (75 VHF/UHF) socket with the RF coaxial cable. 9. Headphone output Connect to the Headphones. 10. COMPONENT/AV Input Connect to AV devices with composite/
component (Y/Pb/Pr) video and audio output sockets. COMPOSITE VIDEO and COMPONENT
(Y/Pb/Pr) share with AUDIO IN(L/R). 1.Power Cord Connect to AC power outlet. 2.Optical Output Connect a digital sound system to this jack. 3.USB Input Connect to a USB storage device to play 4.LAN Network connection port. 5. HDMI Inputs input device. 6 Installing the Stand PREPARATION 1. surface to avoid damaging or scratching. 2. Fix the Left Base Stand to the main unit using 3pcs provided screws. 3. Fix the Right Base Stand to the main unit using 3pcs provided screws. Removing the Stand for Wall-Mounting 1. surface to avoid damaging or scratching. 2. Untighten the 6 pcs screws holding the stand assembly and remove them. 3. Attach the wall-mount bracket to the TV using the mounting holes on the back of the TV. Mount this TV according to the instructions included in the wall-mount bracket. Wall-Mounting Screws Mount the VESA bracket using 4*M6*10 isometric threaded screws (not included). accordance with the installation instruction. WARNING:
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
Using cabinets or stands recommended by the manufacturer of the television set. Only using furniture that can safely support the television set. Ensuring the television set is not overhanging the edge of the supporting furniture. Not placing the television set on tall furniture(for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture. Attention should be drawn to the environmental aspects of battery disposal. Educate children about the dangers of climbing on furniture to reach the television set or its controls. If your existing television set is being retained and relocated, the same considerations as above should be applied. 7 PREPARATION Remote Control Universal remote codeDIRECTV "10178"
8 CONNECTING EXTERNAL DEVICES 9 CUSTOMIZING TV SETTINGS Initial Setup Connect the power cord to the power socket after you have completed all the physical connections. At this stage, the TV will enter Standby Mode and the red LED indicator will illuminate. In Standby Mode, press the turn the TV on. button on the main unit or on the remote control to The first time you turn the TV on, it will go into the Setup Wizard. Press the Arrow buttons to highlight and select your desired mode and press OK to confirm. Use the UP and DOWN arrows on your remote control or TV keypad to select your local time zone. SCAN CHANNELS FROM THE ANTENNA OR COAXIAL CABLE INPUT NETWORK WIRED WIRELESS Use the UP and DOWN arrows on your remote control or TV keypad to select the network scan type. SCANNING CHANNELS Use the UP and DOWN arrows on your remote control or TV keypad to select the channel scan type. SCANNING CHANNELS If channels cannot be found, this frame will be displayed automatically. 10 CUSTOMIZING TV SETTINGS Home Mode change the energy consumption. And enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR Retail Mode: Select Retail Mode if you would like your picture to be brighter. At times this mode may use more energy to operate the Volume/Sound Mode and the Picture Mode. In this setting, the power consumption may possibly exceed the limited requirement of the ENERGY ENERGY STAR is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping The ON-MODE Power under Home Mode should be less than 61.1W The SLEEP-MODE Power should be less than 0.5 W. 11 CUSTOMIZING TV SETTINGS STREAMING Press MENU to display the main interface, then use the Arrow buttons to highlight STREAMING and press OK to confirm. Use the Arrow buttons to cycle among NETFLIX YouTube VUDU Pandora Enjoys TV shows & movies streamed instantly over the Internet. YouTube your way on the best screen in your house. Discover, watch , and collect the latest movies and TV shows in high quality 1080p. Free to sign up. No subscriptions, late fees, or commitments. Free personalized radio that offers effortless and endless music enjoyment and discovery. Just start with the name of one of your favorite artists, songs, genres or composers and Pandora will do the rest. Its easy to create personalized stations that play only music youll love. To obtain the best result to watching the 4k video on your 4K TV:
1. You need a high-speed internet connection and make sure your network bandwidth meets the 4k content provider's requirement. 2. Access to the real 4K media; only 4K media can show the best image on 4K TV, FHD/1080p media not as detailed as 4K media. 12 CUSTOMIZING TV SETTINGS MY MEDIA Press MENU button to display the main interface, then use the Arrow buttons to highlight MY MEDIA and press OK to confirm. Select among Photos, M-jpeg to view what you like. Note: Portable drives should be inserted before entering MY MEDIA menu. 13 CUSTOMIZING TV SETTINGS VIEWING PHOTOS Use the Arrow buttons to highlight the PHOTOS option and press OK, then it will jump to confirm the inserted drive, press OK to enter. After entering PHOTOS, use the Arrow buttons to select the picture file and press OK to enter. After entering the picture file, use the Arrow buttons to select the desired picture, then press the playing button to display. When the picture is playing, the picture Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar. Use the Arrow buttons to highlight the M-JPEG option and press OK, then it will jump to confirm the inserted drive, press OK to enter. After entering M-JPEG, use the Arrow buttons to select the picture file and press OK to enter. After entering the video file, use the Arrow buttons to select the desired video, then press the playing button to display. When the video is playing, the video Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar. Watching M-JPEG 14 TV SETTINGS CUSTOMIZING TV SETTINGS Press the MENU button on the main unit or on the remote control to display the main interface. Then use the Arrow buttons to highlight TV Settings and press OK to enter. Then use the Arrow buttons to cycle among the following options and select the desired one to enter. 15 CUSTOMIZING TV SETTINGS GENERAL Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to confirm. Then use the Arrow buttons to select GENERAL to enter and adjust each option setting. MENU LANGUAGE TRANSPARENCY ZOOM MODE VGA SETTINGS CLOSED CAPTION Select the menu language among English, Franais or Espaol. The default on-screen menu language is English. Select to turn On/Off transparency function. Select zoom mode:
Wide/Wide Zoom/Zoom/Standard/
Just Scan(at HDMI mode)/Dot by Dot(at VGA mode). Note: With a different input source, the zoom mode options may differ. Adjust advanced options setting:
H-POS, V-POS, Clock, Phase or Auto. (only available in VGA mode) On/Off/CC on Mute. CC mode CC1, CC2, CC3, Basic CC4, TEXT1, TEXT2, Selection TEXT3, TEXT4,OFF. Service1/Service2.../
Advanced Selection Service6. Mode, Font Style, Font Size, Font Edge Style, Font Edge Color, FG_ Color, BG_ Color, FG_ Opacity, BG_Opacity. Option SOFTWARE UPDATE(NETWOR K) 16 Mode1 HDMI EDID INLINK Accessibility ON DLC CUSTOMIZING TV SETTINGS OTHER SETTINGS HDMI EDID: Mode1/Mode2. INLINK: LINLINK CONTROL,DEVICE POWER OFF,TV Auto Power On,AUDIO RECEIVER,LINLINK DEVICE LIST,ROOT MENU. Accessibility TTSVoice Guide,VERBOISITY,RATE SUPPORT,PITCH SUPPORT,VOICE,Video Description DLC: Select to turn On/Off DLC. RESTORE DEFAULT Restore the TV to factory default settings. SOFTWARE Software Update In the case of a UPDATE (USB) USB device. VIEW END-USER Choose "I have read the user LINCENSE agreement" to select Accept or AGREEMENT Decline . SOFTWARE _ UPDATE
(NETWORK) SOFTWARE INFORMATION Software Update In the case of a NETWORK device. Check Module Software Version NetReady Device ID. How to turn the Text-to-Speech (TTS) voice guide on or off?
Press MENU key on the remote control Turn the GENERAL menu. Select OTHER SETTING Select Accessibility Select Voice Guide and turn it on or off. www.fingerhut.com 17 CUSTOMIZING TV SETTINGS PICTURE Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to confirm. Then use the Arrow buttons to select PICTURE to enter and adjust each option setting. PICTURE MODE BRIGHTNESS CONTRAST COLOR SHARPNESS TINT COLOR TEMPERATURE ADVANCED OPTION OPEN HDR Cycle among picture modes:
Energy Saving/Dynamic/Standard/
Movie/User. Alternative: Press P.MODE button on remote control to set the picture mode directly. Increase or decrease the amount of white in the picture. Adjust the difference between light and dark levels in the pictures. Control the color intensity. Adjust crispness level in edges between light and dark areas of the picture. Adjust the balance between red and green levels. Cycle among color temperatures:
Normal/Warm/COOL. Set the following options:
Noise Reduction: Reduce the noise level of the connected device: OFF/
WEAK/MEDIUM/STRONG. White Balance: To set the different options of white balance. Red Gain/Green Gain/Blue Gain/Red Offset/Green Offset/Blue Offset. Backlight: To set the value of backlight. Cycle among picture modes:
OFF/AUTO/LOW/MIDDLE/HIGH . 18 AUDIO ON AUTO VOLUME PCM OFF NETWORK CUSTOMIZING TV SETTINGS Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to confirm. Then use the Arrow buttons to select AUDIO to enter and adjust each option setting. SOUND MODE BASS TREBLE BALANCE AUTO VOLUME DIGITAL AUDIO OUTPUT SURROUND SOUND AUDIO LANGUAGE Allow the selection of an audio-
enhancement technique: Standard/
Music/Movie/User. Control the relative intensity of lower-
pitched sounds. Control the relative intensity of higher-
pitched sounds. Adjust the relative volume of the speaker in a multiple speaker system. Turn On/Off to automatically control volume levels. Select the digital audio output mode between PCM/RAW. Turn On/Off to provide an enhanced listening experience. Select audio language among: English, French, Spanish. Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to confirm. Then use the Arrow buttons to select NETWORK to enter and adjust each option setting. NETWORK TYPE MY NETWORK IP ADDRESS Select Wired and Wireless network, then connect the TV to the wired network or search the wireless network through searching available Wifi. Display the current network which you connect to. Display the current IP information. 19 CUSTOMIZING TV SETTINGS Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to confirm. Then use the Arrow buttons to select CHANNEL to enter and adjust each option setting. AIR/CABLE AUTO SCAN FAVORITE SHOW/HIDE CHANNEL NUMBER CHANNEL LABEL Select antenna between Air and Cable. Select the Auto Scan feature to scan your available Air and cable channels. Set the selected channel as a favorite channel. Show/Hide the selected channel. Display the current channel number. Display the current channel label. CHANNEL CABLE 20 TIME 30S PACIFIC LOCK CUSTOMIZING TV SETTINGS Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to confirm. Then use the Arrow buttons to select TIME to enter and adjust each option setting. Select a period of time after which the TV automatically switches to standby mode:
Off/5/10//180/240 min. Alternative: You may press the SLEEP button repeatedly to select the number of minutes directly. Set the OSD timer:
Off/15s/30s/60s/120s/240s. Select a Time Zone:
PACIFIC/ALASKA/HAWAII/
NEWFOUNDLAND/ATLANTIC/
EASTERN/CENTRAL/MOUNTAIN. Select to turn daylight saving time On/Off. SLEEP TIMER OSD TIMER TIME ZONE DAYLIGHT SAVING TIME Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to confirm. Then use the Arrow buttons to select LOCK to enter and adjust each option setting. Note: the default password is 0000. CHANGE PASSWORD SYSTEM LOCK USA CANADA Use 0-9 buttons to input the old password and then input the new 4-digit password. Re-enter new password for confirmation. Select to turn On/Off system lock. The following options (USA, Canada, RRT Setting and Reset RRT) will only be accessible when you turn the system lock on. TV TV RATING: Press OK button to lock or unlock TV rating. Select MPAA rating : N/A,G, PG, PG-13, R, NC-17,or X. Select MPAA rating for English-speaking Canada : E, C, C8+, G, PG, 14+, 18+. Select MPAA rating for Quebec Canada : E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+. MPAA Canada English Canada French RRT SETTING RESET RRT CLEAR LOCK Set Rating Region Table. Select to reset the RRT setting. Clear all lock settings. 21 CUSTOMIZING TV SETTINGS APP SETTINGS Press MENU to display the main interface, then use Arrows to highlight TV Settings. Use Arrows to cycle among different options and select App Settings to enter and adjust each option setting. Note: For reference only. DEACTIVATE APP DEACTIVATE APP TERMINATE NETFLIX ESN NETFLIX VERSION Deactivate Netflix and clear the account information. Deactivate Vudu and clear the account information. Exit Netflix Electronic Serial Number. Show Netflix Version Terminate Netflix Exception while opening/reading file. 4.3.4.eab833d.2017072610.2017-08-23 NETFLIX VERSION SOURCE Press SOURCE on the remote control or on the main unit to display the source menu, then use the Arrow buttons to cycle among the different input sources: TV/AV/COMPONENT/
HDMI/VGA/USB, then use the Arrow buttons to highlight the desired source and press OK to confirm. 22 PARENTAL CONTROL Press the MENU button on the main unit or on the remote control and then press buttons to select LOCK menu. Use the 0-9 buttons to input the 4-digit password to enter the LOCK menu. If used, this option feature can "block'' undesirable programming from appearing on the TV. Parental Control offers users a wide variety of options and settings that restrict or "block''
the programming that can appear on the TV. Parental Control allows users to define which program rating they consider acceptable for a younger more sensitive viewer. It can be preset and turned either on or off by the user who specifies the secret 4-number password code. The number of hours blocked can also be specified. General audience and children block should both be programmed into the TV memory. Separate different viewer ratings are specified for both TV and the motion picture Industry;
both rating systems should be used and based on the ages of children. Overview To ensure complete coverage for all TV programs (movies and regular TV show) using the Age Block option, choose a rating from both the MPAA and TV Parental Guideline tables on the next page. In addition, you may wish to add other restrictions selected from the content block menu and submenus. Things to Consider before Setting up Parental Control Determine which ratings you consider are acceptable for different viewers. For example, if you choose TV-PG, more restrictive ratings will be automatically blocked; some viewers will not be able to see: TV-PG, TV-14, or TV-MA rated programs. You may block the auxiliary video source entirely. Use the Content Blk option to block program Content based on individual parameters such as: Strong Dialog, Bad Language, Sex Scenes, Violence Scenes or Fantasy. Go into the Set Password option and use the numeric keys on the remote control to set a secret password, then save the password, it is the only way to access the Parental Control menu and change ratings setting, or turn off Parental Control. You can set different Parental Control viewing restrictions for general audiences and for children; both can be active at the same time;
Simply specifying one content block such as Sex Scenes, will not automatically restrict the programming that appears from the video sources;
Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will automatically restrict the programming that appears from the video sources;
You cannot disable Parental Control by disconnecting the TV from power. Block hours will be automatically reset to the original block time setting specified if power is disconnected. 23 PARENTAL CONTROL Motion Picture Association of America (MPAA) Rating System G PG PG-13 R NC-17 X No Rating Grade General Audiences Parental Guidance Suggested Parents Strongly Cautioned Restricted No children under age 17 Hard Core Films No Rating Meaning Content not offensive to most viewers. Content is such that parents may not want their children to view the program. Program is inappropriate for pre-teens, with a greater degree of offensive material suggested than a PG rated program. Not for children under 17, strong element of sex and/or violence. Not for children under 17 under any circumstances. Strong sexual content. Same as NC-17 rating. MPAA Not Rated TV Parental Guideline Rating System TV-Y TV-Y7 TV-G TV-PG TV-14 TV-MA Grade All Children Directed to Older Children General Audience Parental Guidance Suggested Parents Strongly Cautioned Mature Audience Only Meaning Content not offensive to most viewers. Considered suitable for children over 7, may contain fantasy violence scenes. Considered suitable for all audience; children may watch unattended. Suggested unsuitable for younger children, may contain suggestive language, bad language, sex and violence scenes. unsuitable for children under 14, may contain strong language, bad language, sex and violence scenes. Adults only, may contain strong language, bad language, sex and violence scenes. Canadian English is used throughout all English-speaking Canada (E, C, C8+, G, PG, 14+, 18+). Canadian French is used in Quebec (E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+) The V-Chip will automatically block certain categories that are "more restrictive". If you block TV-Y category, then TV-Y7 will be automatically blocked. Similarly, if you block TV-G category, then all the categories in the "young adult" will be blocked (TV-G, TV-PG, TV-14 and TV-MA). TV-NO: The channel is not locked. 24 TROUBLESHOOTING If your TV does not operate normally or cannot be turned on, please check the following troubleshooting questions. Remember also to check any other connected electronic device, such as a DVD or Blu-ray player to pinpoint the problem. If the TV still fails to operate normally, please contact technical support. The TV does not operate properly The TV does not respond when pressing any buttons The TV may freeze up during use. Disconnect the power cord from the power socket for a few minutes. Reconnect the power cord and try to operate it again as usual. TV cannot be switched on Check that the TV is connected to the power supply. Make sure all connected AV devices are switched off before switching on your TV. The remote control does not work Power is suddenly turned off
- to -). The video function does not work No picture & no sound Picture appears slowly after switching on No or poor color or poor picture Horizontal/Vertical bar or picture shaking Poor reception on some channels Lines or streaks in pictures No pictures when connecting HDMI Pictures appear in wrong ratio The audio function does not work Picture OK but no sound No output from one of the speakers Unusual sound from inside the TV No sound when connecting HDMI Audio noise Check to see if there are any objects between the TV and the remote control causing an obstruction. Ensure that you are pointing the remote control directly at the TV. Ensure that the batteries are installed with the correct polarity (+ to +, Install new batteries. Check the power of the TV. The power supply maybe interrupted. Check if the sleep timer is set. Check whether the Auto Standby is activated. Check whether the TV is switched on. Try another channel. The problem may be caused by the broadcaster. This is normal; the image is muted during the TV startup process. Please contact your service centre if the picture has not appeared after 5 minutes. Adjust the settings in the Picture menu. Try another channel. The problem may be caused by the broadcaster. Check if video cables are connected properly. Check for local interference such as an electrical appliance or power tool. The station or cable channel may be experiencing problems; tune to another station. reception. Station signal may be weak, reposition the antenna for better Check for sources of possible interference. Check antenna (change the position of the antenna.) Check if the input source is HDMI1/HDMI2/HDMI3. Adjust the Aspect Ratio settings in the SETUP menu or press the ASPECT button on the remote control. Press the VOL +/- buttons. Sound muted? Press the MUTE button. Try another channel. The problem may be caused by the broadcaster. Adjust the Balance settings in the AUDIO menu. A change in ambient humidity or temperature may result in an unusual noise when the TV is switched on or off and does not indicate a fault with the TV. Check if the input source is HDMI1/HDMI2/HDMI3. Keep the RF coaxial cable away from the other connected cables. 25 TROUBLESHOOTING Password Lost password Select the SET PASSWORD setting in the LOCK menu, then enter the following master password 8899. The master password clears your previous password and allows you to enter a new password. Adjust the resolution, horizontal frequency, or vertical frequency. There is a problem in PC mode The signal is out of range
(invalid format) Vertical bar or stripe on background & Horizontal Noise & Incorrect position Screen color is unstable or shows a single color If the WIFI connection fails or APP has connection issue, please check the following troubleshooting questions. Use Auto configures or adjust clock, phase, or H/V position. Check the signal cable. Reinstall the PC video card. Check signal strength for WIFI connection, the TV may be too far WIFI connection fails letters. away from WIFI router. Check "authentication" setting. Make sure password is entered with correct upper or lower case Check if TV is connected correctly. Try powering off and unplugging TV to reset TV. Try resetting the WIFI router, and also check for interference or WIFI channel problems. Problems with video streaming Netflix has connection issue Try deactivating Netflix. Can't use Vudu and Pandora Vudu is only available in US and Pandora only avaliable in limited Check if internet connection is fast enough for streaming HD or 4K videos. countries. Maintaining Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. Storage temperatures are 32 to 122F(0 to 50C). Working temperatures are 32 to 95F(0 to 35C). Do not place your TV in direct sunlight or near a heat source. Always connect your television to a power outlet with protective ground connection. Minimum 5cm distances around the apparatus for sufficient ventilation. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. No naked flame sources,such as lighted candles,should be placed on the apparatus. Attention should be drawn to the environmental aspects of battery disposal. 26 SPECIFICATION Panel Size Display Type Panel Technology Panel 60 Hz Vs. 120 Hz Display Resolution HDMI Support Aspect Ratio Dynamic Contrast Ratio-Panel Response Time (G To G) Lamp Life (Typ. Hours) Horizontal Viewing Angle (At CR>10) Vertical Viewing Angle (At CR>10) Wall-mount(LxW-mm) 42.5 inch diagonally LED TFT 60 Hz 3840 x 2160 3840 x 2160 60Hz 16:9 3200~4000:1 8 ms 30,000 hours 178 178 200*100 VESA(mm) Model Name: AVGO NP8KX Responsible PartyUS contact information Distributed by Bluestem Brands Inc., 7075 Flying Cloud Drive,Eden Prairie, MN 55344 Tel: 1-800-208-2500
(Monday-Friday 8:00am-8:00pm Central time) 27 OTT APP SERVICE If you want to know about these APP information or get more service. Please refer to following content. Netflix You can call the following telephone for more help: 866-579-7172 If your matter is regarding customer service, please refer to https://contactus.netflix.com/help for alternative contact information. YouTube You can browse the following website for more help:
https://productforums.google.com/forum/#!categories/youtube/smart-tvs VUDU You can call the following telephone for more help: 888-554-8838 Pandora You can send E-mail to Pandora for more help: pandora-support@pandora.com 28
frequency | equipment class | purpose | ||
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1 | 2019-08-29 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
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1 | Effective |
2019-08-29
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1 | Applicant's complete, legal business name |
Shenyang Tongfang Multimedia Technology Co., Limited
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1 | FCC Registration Number (FRN) |
0023847171
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1 | Physical Address |
No.10 Nanping East Road HunNan New District
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1 |
Shenyang, LiaoNing Province, N/A
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1 |
China
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app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@siemic.com
|
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1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
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app s | FCC ID | |||||
1 | Grantee Code |
2ACWI
|
||||
1 | Equipment Product Code |
NP8KX
|
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
Y******** L********
|
||||
1 | Title |
Engineer
|
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1 | Telephone Number |
86-75********
|
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1 | Fax Number |
86-75********
|
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1 |
l******@thtfce.com
|
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app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | LED TV | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is the maximum conducted output power. Device contains 20 and 40 MHz signal bandwidth. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi- transmitter product procedures. End-Users must be provided with transmitter operation conditions for satisfying RF exposure compliance. Device is 2X2 MIMO. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
EMTEK (Shenzhen) Co., Ltd.
|
||||
1 | Name |
L****** W********
|
||||
1 | Telephone Number |
86 75********
|
||||
1 |
w******@emtek.com.cn
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | MO | 2412.00000000 | 2462.00000000 | 0.0406440 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC