Smart Video Doorbell Package Use Instructions Packing list 1. Doorbell *1 2. Flat mounting bracket *1 3. Use instructions *1 4. USB power cord *2 5. Installation screw kit (spare screws and expansion plugs) *1 6. 3M adhesive for at brackets *1 7. Removal pin*1 8. Doorbell installation wire *1 9. Wiring cap (optional) *1 10.Indoor unit*1 Product Appearance Removal hole Microphone Infrared light Indicator light Exploded views of functional interfaces on both left and right sides without at bracket Micro-USB port Power button Micro-SD card slot Reboot hole Lens Human bodyinfrared sensor Doorbell button Speaker Doorbell Speaker Indicator light Volume reduction key Volume plus Key Pairing selection key Pairing key Micro-USB port Indoor unit Getting Started The smart doorbell supports both wireless battery power supply and wired power supply. Downloading and installing the App The doorbell supports can be connected to and operated through smart phones running on Android and iOS platforms. For your best experience, please scan the QR code below, download and install the App and follow the prompts to complete user registration. Adding the doorbell Login to the App and follow the prompts to connect the Wi-Fi and add the doorbell (please keep the doorbell close to the router when it is congured). Doorbell Installation Auxiliary installation tools Phillips head screwdriver *1 Electric drill 1/4" *1 (drill bit 6.35 mm) How the doorbell works The unpacked doorbell comes in two parts: a doorbell to be afxed to the porch, powered by the built-in battery, and an indoor unit placed in your home for
ancillary use, powered by an adapter and USB power cord connected to an indoor socket. The doorbell supports connecting some of mechani-
calDing Dong chimes, Alexa and Google Home speakers;
1When pairing it with mechanical Ding Dong chimes, you can control the chime through the doorbell power cord ( 8 V-24 V AC with power output of 20 VA). In order to get enough power from the doorbell circuit, you need to bypass the indoor unit in the set to access. Special Tips This doorbell does not support electronic Ding Dong chimes. The list of mechanical Ding Dong models it supports is as follows:
S/N Brand Model 01 02 03 04 05 06 07 NuTone LA139WH-1 newhouse Hardware H5 NuTone LA11WH Heath Zenith B3E521 NuTone LA-126WH Honeywell home D3230 Honeywell home D117 Other mechanical Ding Dong models will soon be available... 2When equipped with Alexa or Google Home speakers, the doorbell can not be connected to the doorbell power cord, but the speakers must be in use;
Inspection of doorbell installation You can mount the video doorbell on the side wall of a porch or door, or on wooden walls and doors. After the indoor unit is powered on and paired, it should be placed near a socket that is convenient for power supply. It is necessary to ensure that the device is unobstructed and can be covered by wireless signal. 1Selecting a suitable installation location For your good experience, please install the doorbell in an environment with an unobstructed view and within the coverage area of the WiFi signal. Please adjust the position appropriately based on the specic situation of your home (it is recommended to install it on the at wall vertical to the door side at a height of 1.2m-1.5m48 inch-59 inch. Leave a distance of 100 mm at the top to provide sufcient space for removal tools) Factors to consider Check if you can reuse the existing screw holes and expansion bolts on the walls and door frames. It is recommended that the installation height is 1.2m48inch) above the ground when you drill the mounting holes for the rst time. If you want to install the doorbell on a wooden wall or door, you can mount the bracket directly with screws instead of drilling holes with a drill rst. If your wall is made of cement, bricks or concrete, you can mark out the screw hole position rst, then drill a hole with a 1/4" (6.35 mm) bit, put in the expansion plug, and secure the bracket with screws. Special Tips distance) The doorbell, indoor unit, router need to be as close as possible (to avoid networking failure due to The recommended installation height of the doorbell is 1.2m-1.5m48 inch-59 inch (installation out of the range may compromise the use performance) It should be installed on non-metallic porches and walls (to avoid signal shielding) or afxed to the wall on the door side. 2Selecting an installation scenario The doorbell can be installed with or without doorbell wire. You may choose the installation method according to the situation in your home;
3Selecting an installation method You can use the included 3M adhesive to x the doorbell, but please ensure that the surface is clean and smooth. First tear off the red sticker on the bottom of 3M adhesive, stick it on the back of the bracket, and then stick the bracket to the installation position you choose. After sticking, press hard to ensure that the paste is rm. To install the doorbell on a rough surface (e.g.: cement wall, brick wall, concrete, and wooden door), screws are recommend-
ed to x the doorbell rst. Special Tips In order to improve the adhesive effect of the backing, when installing the backing to smooth walls
(such as glass, tile, and latex walls), you need to wipe it clean, press evenly and hard, and paste from top to bottom to ensure that the backing is fully activated. Please note that the adhesive backing will not be fully sticky until 24 hours after it has been applied. How to install the doorbell 1Installation with doorbell wire 1Power off Before connecting the doorbell wire to the terminal, please disconnect the power through the breaker in your house, which will ensure the safety of yourself and the device 24h If there is no indicator label for the breaker on the line where the doorbell is located, try pressing the old doorbell to make sure the power is off. 2Removal of the old doorbell Before installing the doorbell, please use a Phillips screwdriver to remove the old doorbell from the wall or door and remove all other hardware. If your old doorbell is also a visual doorbell, please be sure to remove all connectors, as the connectors on the old unit may not work with this product. Disconnect the cable from the old doorbell and make sure it does not fall into the hole;
3Installation of expansion bolts and bracket pre-assembly If you have installed a doorbell before, you can install it in the original doorbell location. If you have not installed a doorbell before, you need to measure the installation height in advance and choose a location where the doorbell wire can easily pass through the bracket for installation (using 3M adhesive is also required). First use the bracket to mark out the screw hole positions on the wall, remove the doorbell wire
(with U-shaped wire clip) from the accessory kit and connect the stripped end to the AC connection wire for pre-xing;
Use tools such as an electric drill to make holes in the wall or porch, install expansion bolts, and locate the brackets according to the marked positions. Optional: If you need to see images from different angles, you can use the 20 left and right inclined brackets or 10 up and down inclined brackets as supplementary mounting brackets for installation. 10 Notes The left and right inclined bracket needs to be xed on the at bracket by screws and installed on the doorbell. After ipping, it can be changed to a left tilt/right tilt bracket The upper and lower inclined bracket need to be installed by replacing the at brackets on the doorbell. After inversion, it can be transformed into an upward/downward tilt bracket 4Fixing the bracket & connecting the doorbell wire After the bracket is aligned with the positioning hole, tighten the screws to the wall to x the bracket with a Phillips screwdriver to, pass the doorbell wire through the bracket, handle the doorbell wire and the AC connection part, and make insulation. Loosen the connecting screws and snap the doorbell wire to the two terminals on the back of the doorbell, and tighten the terminal screws with a Phillips screwdriver; with AC current, the wires can be connected to any terminal. Notes To prevent short circuits, make sure the wires do not touch each other after connecting to the terminals. If the wires are too short, use extension cords and terminal caps for extension and protection. If the wall does not have room for a wire nut, use an electrical tape to insulate and secure the connection. 5Connecting the AC line of the mechanical Ding Dong chimes If you need to install a new mechanical Ding Dong chimes, prepare the required device, and refer to the installation guide of the purchased device for wiring. Some models can also be installed by referring to the conventional wiring methods of mechanical Ding Dong chimes as follows;
Remove the cover of the mechanical Ding Dong, put it aside, loosen the screws on the "Front" and "Trans"
ends, and snap the AC cable to the "Front" and
"Trans" terminals of the mechanical Ding Dong, and then tighten the terminal screws with a Phillips screwdriver; with AC current, the wires can be connected to any terminal. FRONT TRANS 6Fixing the doorbell Install the lower end of the doorbell on the bottom of the bracket, and then snap it into the bracket from bottom to top. When you may hear a "click" sound, the doorbell is well installed!
7Power on the doorbell Power on the breaker at your home. The doorbell is ready for use 2Installation without doorbell wire 1Installation of expansion bolts and bracket pre-assembly If you have installed a doorbell before, you can install it in the original doorbell location. If you have not installed a doorbell before, you need to measure the installation height in advance and reserve space for easy disassembly and installation When you choose to install on a rough surface (such as: cement wall, brick wall, concrete, and wooden door), rst mark the screw hole positions with brackets attached to the wall, then use tools such as an electric drill to make holes in the wall or porch, install expansion bolts, and locate the brackets according to the marked positions. When you choose to install on a clean and smooth surface (such as: glass, marble, and latex surface), clean it rst, and mark the approximate location before sticking the bracket with 3M adhesive. 2Fixing the bracket Fixing with screws: After the bracket is aligned with the positioning hole, tighten the screws to the wall to x the bracket with a Phillips screwdriver, and ensure that the installation position is at and the surrounding environment is not blocked. Fixing with 3M: Place the bracket with the 3M adhesive attached to the corresponding marked position, and press hard on the bracket to ensure that the paste is rm. During the process, careful alignment is required to avoid problems such as angle deviation, uneven paste, and access difculty. 3Fixing the doorbell Install the lower end of the doorbell on the bottom of the bracket, and then snap it into the bracket from bottom to top. When you may hear a "click" sound, the doorbell is well installed!
How to remove the doorbell When you need to dismantle the doorbell from the bracket, please use the removal pin to press and insert the removal hole at the top of the doorbell, and then take out the doorbell from the back to the front. The version with electronic tamper will trigger a 10s tamper alarm when it is removed, and you can turn it off to cancel the alarm via the App or by long pressing the power button. Notes The doorbell is divided into versions with and without electronic tamper. After purchasing the product, you can distinguish it by observing whether there is a circular magnet on the at bracket; if there is a magnet, it means that it has an electronic tamper-proof function, and if there is no magnet, it does not have an electronic tamper-proof function;
Power On/Off and Network Conguration Press and hold the power button for 3 seconds when removing the doorbell bracket to switch the device on and off. Double click the power button to hear the prompt tone for scanning the QR code and enter the network conguration mode. When connecting to the doorbell for the rst time, please use the App and follow the prompts to congure the doorbell network environment. Doorbell Binding 1Click the Add Now button in the App, press and hold the doorbell switch button for 3 seconds to turn on the doorbell, and the App will automatically search for devices that are on and not bound. Select the device you want to bind in the search results for the next step. screen)
(Picture, schematic diagram of App search device 2Enter the name and password of the Wi-Fi network you want the doorbell to connect to. In order to ensure long-distance connection, the doorbell only supports 2.4 Ghz Wi-Fi network with stronger wall penetration capability, and does not support Wi-Fi with enterprise-level authentication. Please make sure that the Wi-Fi meets the requirements, click Next after completion, and the App can try to connect the doorbell to the Wi-Fi.
(Picture, schematic diagram of AppWi-Fi input screen) Wi-Fi Password 3After a while, the doorbell will play a sound indicating that the connection is successful. At this point, please set a name for the doorbell on the App and select the location where you want to place the doorbell. Click Finish to complete the pairing. Possible problems with binding:
When you hear "Password error", check if the Wi-Fi password you entered in the App is correct;
When you hear "Authentication method error", please make sure that your Wi-Fi network is not in an enterprise-level network connection method, as the doorbell only supports networks with a security level below WPA-2;
When you hear "AP does not exist", please check if you have selected or entered the correct Wi-Fi name. Please place the doorbell near the Wi-Fi router and make sure the router is powered on. Also, please note that 5 Ghz Wi-Fi cannot be searched by the doorbell either;
When you hear "IP acquisition timeout", it means that you have too many devices connected to the router to connect more devices, please delete some infrequently used devices or reboot the router to clear the unconnected doorbell whose lease has expired, and you may need to contact the router administrator;
When you hear "Server connection failed", please check if your router is properly connected to the external network. This is usually the case when your home network is disconnected or the router you choose is a server on the LAN. Please make sure the network connection is normal, and try to connect again by temporarily turning off the rewall. Doorbell Sharing You can use this feature when you need to use the doorbell with other family members or friends. Only the admin user who has bound the doorbell for the rst time can share and set up the doorbell, while other members can only view the live or playback function of the doorbell. 1Find the doorbell you wish to share on the App homepage or doorbell settings screen, nd the button and enter the sharing screen. 2Click "Invite Friends" and a sharing QR code will be generated.
"My" screen. 3For the member you want to share, you can enter the scanning screen by "Add friend's device" in their 4After the QR code on your phone is scanned successfully, you will receive a conrmation notication. You can share it with your consent. Doorbell Charging When the battery is low, the App will prompt you to charge it. Please refer to the doorbell tamper-proof method, remove the doorbell from the bracket with the tamper-proof tool, and use the micro USB cable to plug in the 5 V/1.5 A charging adapter to charge the doorbell. During the charging process, the yellow indicator light of the doorbell is always on, and the indicator will become solid green when the charging is completed. It may take about 10 hours to fully charge the doorbell. Doorbell indicator status Mode Status Working mode Solid blue light Sleep mode Indicator off Charging mode Solid yellow light Charging mode completed Solid green light Indicator status of the indoor unit Mode Status Waiting for pairing The Blue light ashes every 1 sec Pairing code received The solid blue light goes out when the ringing ends Doorbell ringing received The solid blue light goes out when the ringing ends Specication of indoor unit Item Specication Power port Micro USB Ringtone type Chord music Number of ringtones Communication protocol 5 FSK Adapter requirements 5V/1A Dimension 656520(mm) Product Specication Item Specication Doorbell camera FOV 160 Image resolution Up to 2048 1536 Video bitrate Adaptive Item Specication Storage medium Micro SD card (up to 128 GB) Battery capacity 5200 mAh/6700 mAh*
Adapter requirements 5V/1.5A Dimension 1444631(mm) Firmware Upgrade When you connect your doorbell via the App, it will automatically detect if there is a new rmware available for your doorbell and prompt for an upgrade when there is a rmware update. You can also manually detect the rmware upgrade in the App's doorbell settings. Please make sure your doorbell is fully charged or connected to the power adapter before the rmware upgrade, and do not turn off your doorbell during the upgrade process. FAQ and Troubleshooting Q Doorbell permission distribution manage-
ment: How can I invite my family and friends to use my doorbell together?
AOpen the App, select your doorbell in the main menu, click the share button in the main interface or
"Share" in the doorbell settings, enter the sharing screen and click "Invite Friends" to generate QR code. Your friends can scan the QR code through the "Add Friend's Device" in Add Doorbell to get partial access. QHow come the network name is not displayed when I connect to Wi-Fi?
AFor Apple devices with iOS13 or above, you need to enable "Location Permissions" and set it to "Allow While Using App" for the App in the system settings. QDoes the doorbell glow red when using its night vision?
AIt has built-in infrared light beads. Only a faint red light can be seen under night vision, and it is still clear in dark environment. QWhat are its requirements for Wi-Fi?
APlease use a 2.4 G wireless network. The doorbell does not support 5 G wireless network. Meanwhile, please set the Wi-Fi authentication method to a security method below wpa2-psk, which requires a password. QHow far away from the router should the doorbell be placed?
AIt has been tested that the Wi-Fi connection distance is up to 150 meters in an open environment. The actual situation depends on the Wi-Fi signal strength and the surrounding environment ( too thick walls, electromagnetic wave doorbell, large metal objects can interfere with the Wi-Fi signal ). If the doorbell connection signal is weak or unstable, please place the doorbell as close to the router as possible. QWhat is the maximum length of video it can record?
AYou can choose the length of the recorded video in the App. If you choose Auto, it will continue to record up to 3 minutes of video from the time someone is in the view until the person walks out of the view. QHow can I review videos in a quick and categorized way?
AClick the icon on the top left corner of the "Album"
screen to set ltering conditions, check the conditions and save them to quickly review the video playback by category. abnormal?
Q What should I do when the doorbell is AAfter taking the doorbell off the bracket, press and hold the power button for 3 seconds to reboot it. If it doesn't respond, you can reset the doorbell by pressing the reset hole with a pin. Any Changes expressly or modifications not approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,and
(2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause communications. However, there is no guarantee that interference this equipment does will not occur in a particular installation. If cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment . This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator &you body.