Security Camera Security Camera User Manual User Manual 1 support@chekoh.net Contents Part 1 Product Details Part 2 Notice Before Using The Camera Part 3 Starting Using The Camera 3.1 Connect The Power 3.2 Download The "Chekoh" App 3.3 Account Sign Up (On Chekoh App) 3.4 Add Device 3.5 How To Use The App 3.6 Install The Camera On The Wall Part 4 Camera Management 4.1 Add New Camera 4.2 Editing The Camera Information 4.3 Delete Camera 4.4 Reset Camera 4.5 Image Flip Part 5 Live Viewing 5.1 Manually Adjust The Camera Monitoring Area 5.2 Two-way Audio 5.3 Video Quality 5.4 Record Live Video/Take Pictures 5.5 Multi-person Sharing Part 6 Playback 6.1 How To View Video Playback 6.2 Set Recording Video Quality 03 04 05 05 05 06 06 07 10 11 11 14 15 15 16 17 18 18 19 20 22 23 23 24 01 support@chekoh.net Part 7 Alarm Setting 7.1 How To Turn On The Alarm 7.2 Motion Alarm 7.3 Flood Light 7.4 Camera Alarm Area Setting 7.5 Motion Sensitivity 7.6 Disable/Enable Push Notification Part 8 Video Lock Part 9 SD Card 9.1 Local Storage 9.2 SD Card Statue In Setting 9.3 About Micro SD Card Part 10 PC Software Part 11 Specification Part 12 Maintenance And Cleaning Part 13 Safety Instruction Part 14 FAQ Part 15 Warranty & Technical Support 25 25 26 26 27 28 29 30 32 32 32 32 33 35 35 35 37 39 02 support@chekoh.net Part 1 Product Details Microphone Speaker Lens Reset Night Vision Switch Sensor Night Vision IR Led Power Port Micro SD Card Slot Chekoh Camera Power Adapter Reset Needle Pack of Screws User Manual User Quick Guide Punch Positioning Sticker User Manual User Quick Guide 5m Power Extension Cable 03 support@chekoh.net Part 2 Notice Before Using The Camera NOTICE Before Starting Using Chekoh Hercules!
When start to add the camera to the Wi-Fi network, please make sure its under a full Wi-Fi signal. Make sure connect the device to your smartphone (successfully monitored on app)
(You can test with your smartphone) before installing on the wall. This camera only supports 2.4GHz Wi-Fi router. Please make sure you are using 2.4GHz Wi-Fi router (the same as the smartphone). Wi-Fi password does not support special characters (Eg. * / @ $). Please reset the Wi-
Fi password only with English letters and numbers if the original password has special characters. Please install the camera under a stable Wi-Fi coverage area. If the Wi-Fi signal is unstable in the place where you install it, we suggest purchasing an additional Wi-Fi amplifier. Contact us at support@chekoh.net for more advises if necessary. If you need any help when installing or using the camera, here are the ways to follow:
1. Read this quick guide or our manual. 2. View the installing video guide at chekoh.net/videoguide 4. Download the Full User Manual at chekoh.net/manual 3. Consult our customer service by starting a live chat at chekoh.net
(Mon-Fri 8:00 am - 5:00 pm pst ) 5. Consult our customer service by emailing us at support@chekoh.net
(reply in 12 working hours). 04 support@chekoh.net Part 3 Starting Using The Camera Now Let Start Using the Chekoh Hercules!
3.1 Connect The Power 1. It takes 30 seconds to get ready after connecting the power. The camera will stay silent during this 30 seconds. 2. When the camera is starting, it will turn up and down, right and left for 3-5 seconds. We suggest holding the camera when it's starting. 3. When the camera turns to silent again, a voice will remind us start to connect the smartphone!
Stay silent for 30 seconds Turn around for 5 seconds when starting Start to connect 3.2 Download The "Chekoh" App 1. Search "Chekoh" on Apple Store (iOS) or Google Play (Android) to download the app. 2. Use the phone camera to scan the following QR code to download the "Chekoh" app.*
* Only support iOS 8.0 or higher version for iOS, Android 10.0 or higher version for Android. 05 support@chekoh.net 3. For New user, Please Select 'Agree' To The Tips Pop-Up 1). Allow Chekoh to access mobile cellular data and wireless LAN, otherwise you cannot add camera. 2). Allow Chekoh to receive pushed messages, otherwise the phone will not receive an alarm push message. 3). Allow Chekoh to use the microphone when you want to use 2 way audio function. 3.3 Account Sign Up (On Chekoh App) 1. Open the app and click Sign up. 2. Enter your email or phone number, click send verification code. 3. Get the verification code from your email or message, input it and set up the password 4. Sign in with the account and password. 3.4 Add Device Before Adding the Device:
1. Connect your phone to 2. 4G Wi-Fi (5G is not supported) 2. Wi-Fi password does not support special characters (Eg. * / @ $). Please reset the Wi-Fi password only with English letters and numbers. 3. Make sure the Wi-Fi signal is full. Adding the Device 1. Click "Add Camera" or "+". 2. Click "Connecting my camera". 3. Confirm to hear the prompt tone, click "The tone has been heard". 4. Enter the Wi-Fi password (Wi-Fi name will be auto input if your phone is connecting a Wi-Fi), and click "Next". 5. A QR code will show up on the smartphone. Use the camera to scan the QR code. Please follow the advice in the app. 6. A voice will sound after the QR code is scanned successfully. And then the camera will start the auto binding and configuration. 7. Wait for 10-60 seconds during the configuration. If the binding is successful, you will hear "binding successful". Then the app will automatically jump to the camera list page.
* Tip: If you do not hear a voice saying "binding successful", it means the binding is failed. Please try to reset the camera and bind again. 06 support@chekoh.net Use the reset needle (can be found in the package) to hold the reset button for several seconds, until you hear deng~deng~deng~ prompt voice means the camera has been reset successfully. If you still cant bind the camera, please contact us for more advises. 3.5 How To Use The App Press anywhere on the camera screen to enter the Live View. 07 support@chekoh.net Tap this icon to enter the full-screen mode. Tap this icon to enable or disable audio. Tap this icon to modify the image quality. Tap this icon to adjust the monitoring area. Tap this icon to enter the 1/4windows division menu. Tap this icon to record live video. Long press this icon to start a conversation. Tap this icon to take a photo of the live view. Please read the manual to learn more about how to use our product. 08 support@chekoh.net * Insert Micro SD Card (not included) Tip: Video playback function requires a micro SD card inserted. Open the bottom micro SD Card slot cover. Insert a micro SD card 8G, 16G and 32G micro SD cards, the format must be FAT32. 64G, 128G micro SD cards, the format must be exFAT format. Note: Please power off the camera when inserting the micro SD card. 09 support@chekoh.net 3.6 Install The Camera On The Wall Paste the drilling location mark on the wall, then drill the hole according to the mark and Insert the anchors, pass the screws through the back of the bracket, and fix the top of the bracket on the wall. Wall Drilling Location Mark 1. Mark Position Anchors Screws Place the mounting template where you want the camera. For wall mounting, drill four holes through four circles. 2. Mount Camera Affix the camera base using the screws. For wall mounting, insert four anchors into the holes and use the screws to affix the camera base over Camera Placement Do's & Don'ts For reducing false alarms, please note that:
1). Do not install the camera facing any objects with bright lights, including sunshine, bright lamp lights, etc. 2). Do not place the camera too close to a place where many vehicles move frequently;
15 meters (55ft) away from the vehicle is the recommended distance based on our numerous tests. 3). Stay away from the outlets, including the air conditioner vents, humidifier outlets, the heat transfer vent of projectors, etc. 4). Do not install the camera facing the mirror. 5). Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones in order to avoid wireless interference. 10 support@chekoh.net Part 4 Camera Management After the camera is powered on, wait for about 30 seconds, the camera rotates left and right up and down to complete the self-check. 4.1 Add New Camera Pay attention to the following points before add the camera in the app. (For new users) 1. Please use supplied power adapter, and make sure your router is working properly. 2. Please add a camera when the Wi-Fi signal is full. 3. About 30 seconds after powering on, the device starts to rotate left and right, up and down to complete the self-check, and the device emits a tone to start binding. 4. Weve provided a power extension cord in the package for installing the camera far away from the power supply. 5. Please bind the device before installing it on the wall. 6. This camera only support 2.4GHZ Wi-Fi router, please make sure you are using a 2.4GHZ Wi-Fi router. Wi-Fi password does not support special characters. 7. This camera doesnt support WEP safe mode, please switch the Wi-Fi WEP safe mode to another mode. 8. Please follow the instructions and make sure the password is entered correctly. 9. If the camera failed to be added, please press the reset button for 5 seconds until you hear deng~deng~deng~ prompt voice, then you can try again. 10. If the camera is always failed to be added after repeated attempts, please contact the customer service. 11. One camera can only be added with one APP account, if the camera has been added with another account already, then it cant be added with any account again. 12. Please delete the camera in the APP firstly if you want to connect the camera to a new APP account. 13. A camera can only be connected to one APP account. An APP account can connect maximum 20 cameras. Adding the device through the following steps 1 Please tap Add device corner of the screen. or Click this icon button on the upper-lift 2 & 3 Click "Connecting my camera". Confirm to hear the prompt tone, click "The tone has been heard". 4 Connect to your Wi-Fi network (only support 2.4GHZ Wi-Fi router), Enter your Wi-
Fi password. If your wireless network does not have a password, click on the 'No Wi-Fi password' box. Then click 'Next'. 11 support@chekoh.net 5 Follow the instructions on the screen and aim the QR code at the camera lens, the distance is about 6-8 inch (15-20 cm), and keep the phone still. 1 2 3 4 5 12 support@chekoh.net support@chekoh.net 6 Wait for 10-60 seconds during the binding and configuration. 7 The device is connecting to the network. After successful addition, you will hear
"binding successful". 6 7 13 4.2 Editing The Camera Information To modify your camera name, please follow the steps below:
1. Click 'Setting' > 'Camera information' > 'Name'. 2. You can change the camera name in the field, then enter the name and click 'OK' to save. 14 support@chekoh.net 4.3 Delete Camera Tap 'Setting' and choose 'Delete' on the screen. Enter the login password for your account and click 'OK' to delete. 4.4 Reset Camera To rest the camera, use the provided reset needle to hold the reset button for several seconds, until you hear "deng~deng~deng~" prompt voice means the camera has been reset successfully. 15 support@chekoh.net 4.5 Image Flip When you need to flip the camera, you can flip it in the APP setting screen Step: Click the 'Setting' > ' Image flip' > Option the camera put way > Click 'OK' to save. 16 support@chekoh.net Part 5 Live Viewing To view the live video source, press anywhere on the camera screen to enter the Live View. Tap this icon to enter the full-screen mode. Tap this icon to enable or disable audio. Tap this icon to modify the image quality. Tap this icon to adjust the monitoring area. Tap this icon to enter the 1/4windows division menu. Tap this icon to record live video. Long press this icon to start a conversation. Tap this icon to take a photo of the live view. 17 support@chekoh.net 5.1 Manually Adjust The Camera Monitoring Area 1. Tap this icon to open the operation panel. 2. Press and hold the orange area drag the orange dot to the direction you want to
, adjust, adjust to a suitable screen, and release your finger. 3. Click this icon live view. again to return to the 5.2 Two-way Audio Two-way audio allows you to talk and listen. Follow the steps below to enable it:
1. Long press this icon and wait for the icon to turn blue Now you can talk with the camera. 2. Release your finger to end the conversation. 18 support@chekoh.net 5.3 Video Quality In the tab, you can click 'HD', 'SD' or 'smooth' to select the video stream type according to your needs. Note:
1.SD: By default, the live video will stream in SD. 2.HD: The highest-quality stream, clear stream has the highest quality of picture, but it also consume more bandwidth. 3.Smooth: Lower quality streams consume less bandwidth. 19 support@chekoh.net 5.4 Record Live Video/Take Pictures Record live video 1. Click this icon again, the recording ends.
, when the icon turn into this
, indicating that it is recording, click 2. The recording time is displayed on the screen, and the video is stored in your phone. 20 support@chekoh.net Note: You can view the recorded video in the phone album or APP album. Take live photos 1. Tap this icon 2. You can view the recorded video in the phone album or APP album. to take a live view photo. The photos are stored in your phone. 21 support@chekoh.net 5.5 Multi-person Sharing Each camera can be managed by several Chekoh app. The camera can be shared with up to 14 accounts for simultaneous viewing. 1. After you setup the camera connected to your home Wi-Fi, go to setting page. 2. Tap 'setting' > 'Sub-account management' > Enter the sharer's account and save. 3. The sub-account can use all the functions of the real-time video page. 4. The sub-account can NOT change the settings. 22 support@chekoh.net Part 6 Playback This part will cover how to play back the videos recorded to your Micro SD card. Playback is only available when the SD card is inserted and recognized by the camera. 6.1 How To View Video Playback 1. Tap 2. Scroll to select the start time of the video and click 'OK' to confirm. to enter the playback page. 3. Tap this icon to enter the full-screen mode. 4. Drag this icon to quickly select the start time of the video. 5. Click this icon click again, the recording ends. The recording time is displayed on the screen, and the
, indicating that it is recording,
, when the icon turn into this video is stored in your phone. 6. Click this icon to play, click again to pause. 7. Tap this icon 8. When the SD card space is almost full, the oldest videos will be deleted automatically, to take a live view photo. The photos are stored in your phone. freeing up some space to store new videos. 23 support@chekoh.net 6.2 Set Recording Video Quality You can set the quality of the recorded video in the APP. Please follow the steps below Steps: Go to 'Settings' > 'Video storage' > Choose the picture quality you need. Note: You can set the recording video quality and real-time image quality separately, they are different functions. HD quality occupies the highest memory, Smooth occupies the lowest memory. 24 support@chekoh.net Part 7 Alarm Setting When the system detects a movement change, it will trigger an alarm and prompt the camera to take the following actions: sound an alarm, push a notification to your smartphone, and record the movement to your Micro SD card. 7.1 How To Turn On The Alarm Steps: Go to 'Settings' > 'Alarm'
To enable the alarm, tap the icon
, change it to
. To disable it, tap the icon again. 25 support@chekoh.net 7.2 Motion Alarm Steps: Go to 'Settings' > 'Alarm' >turn on 'Alarm' >turn on 'Alarm Siren' > Setting 'Opening time'. Set the alarm time according to your needs. During the opening time, if movement is detected, the camera will sound an alarm. 7.3 Flood Light The flood light function has two modes: ' Flood Light' and ' Turn on Flood light with alarm'. Set an alarm schedule and turn on Flood light with alarm. During this period, when movement is detected, the flood light will automatically turn on, and the monitoring screen will automatically switch from infrared night vision to full-color screen. Steps: Go to 'Settings' > 'Flood Light' >turn on ' Flood Light ' or ' Turn on Flood light with alarm'. 26 support@chekoh.net 7.4 Camera Alarm Area Setting Set up key monitoring areas, such as windows, swimming pools, gates, etc. When someone enters the areas, the alarm will sound, and the APP will push notifications to your smartphone. The camera will record movement on your micro SD card. If people or animals enter the non-monitoring areas, the alarm will not sound. Steps: Go to 'Settings' > 'Alarm' > 'Camera alarm area' >Drag the red frame to adjust the alarm area> Save Settings. 27 support@chekoh.net 7.5 Motion Sensitivity The camera has 3 types motion sensitivity Sensitivity Low Mid High Detecting Distance (for Detecting Distance (for moving and living things) moving vehicles) Up to 4 meters (13ft) Up to 10 meters (33ft) Up to 6 meters (20ft) Up to 12 meters (40ft) Up to 9 meters (30ft) Up to 15 meters (50ft) Note: Higher sensitivity offers longer detecting distance, but it would lead to more false alarms. We advise setting the sensitivity level to 'low' or 'Default'. 28 support@chekoh.net 7.6 Disable/Enable Push Notification Receive alarm information on your smartphone, please open 'Allow notifications' on the APP. There are two ways to open:
Way 1: Go to 'Settings' > 'Notifications' on your smartphone, and then click Chekoh App to allow notifications. Way 2: Click 'setting' on the camera management page and follow the icon. 29 support@chekoh.net Part 8 Video Lock This chapter will cover how to set video lock in APP. When you turn on the camera, you need to enter a gesture to open it to better protect your privacy. Step: Go to 'Settings' > 'Video lock' > 'Create video lock' > Draw gesture > Draw gesture again > Click 'OK' to save. After the setting is completed, a lock symbol will appear on the camera management page. 30 support@chekoh.net 31 support@chekoh.net Part 9 SD Card 9.1 Local Storage Chekoh cameras support SD card storage (default 24/7 recording). If you dont need it, you can choose to turn off this feature. There are three emotional modes for the resolution of locally stored videos: smooth / SD / HD, smooth is the most space-saving, and HD is the clearest. 9.2 SD Card Statue In Setting 1. It shows "Not inserted" if the SD card is not inserted or cant be detected. 2. It shows the memory statue if the SD card is available to recorder.
* If you want to clear the recording content in the SD card, click 'Format SD card'. 9.3 About Micro SD Card 1. Functions and requirements
(1) The camera can work without installing micro SD card, but it cannot record. Only when the micro SD card is inserted into the camera will it record automatically, without manual operation. After ten minutes, you can click playback to view video. 32 support@chekoh.net support@chekoh.net
(2) When the SD card space is almost full, the oldest videos will be deleted automatically, freeing up some space to store new videos, no need to replace the micro SD card.
(3) The card's reading and writing speed must be higher than c6+. If the speed is lower than this, the camera will not be able to record or slow down. 2. The camera cannot recognize micro SD card
(1) 8G, 16G and 32G micro SD cards, the format must be FAT32.
(2) 64G and 128G micro SD cards,the format must be exFAT format.
(3) If the card cannot be recognized, please format it on the computer and confirm whether the format of the micro SD card is correct.
(4) If the memory card is still not recognized, you can restart the camera after inserting the memory card. Part 10 PC Software We support viewing your camera on the PC. Only supports windows. After successfully installing the client software on your computer, you can use it to manage your camera. The device must be connected on the mobile app before using the PC software. Login your account and all the camera will be automatically showed on the PC software. PC software download link: chekoh.net/support/pcsoftware 33 support@chekoh.net View all the devices under your account, click on the device, the right window will display the device. Click this icon to switch window display type. Close selected window. Click this icon to modify the picture quality. Click this icon to set alarm information. Click to see the cameras on the next page or previous page. Click this icon to change the screen orientation. Click this icon to take a real-time picture. Click this icon to open the screen sound. Click this icon to achieve two-way conversation. Click this icon to record the screen video. Note: The pictures and videos will be stored in *:\VideoFile\
34 Part 11 Specification support@chekoh.net Product Name Chekoh Hercules Model APP Power Power Cable Length B1 Chekoh 12V/1A 1.5m WiFi Frequency Bands Support 802.11b/g/n 2.4 GHz Resolution Field of View Picture Sensor Infrared Sensor Storage 2304*1296 105 diagonal 1/3CMOS Support Maximum support 128G Operating Temperature 14F - 131F (-10C -55C) Compatibility Power Consumption Weather Resistance iOS & Android System 6W (Maximum) IP66 Part 12 Maintenance And Cleaning Please use a slightly damp soft towel to clean the camera and lens. Do not use corrosive solutions to wipe the body, otherwise it may cause product failure, cracking or discoloration. Part 13 Safety Instruction Toxic or Hazardous Materials or Elements Component Name Sheet Metal (Case) Pb O Hg O Cd O Cr VI PBB PBDE O O O 35 Plastic Parts (Panek) Circuit Board Fastener Wire and Cable/Ac Adapter Packing Material Accessories O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard. X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-
2006 standard. During the environmental-friendly use period (EFUP) period, the toxic or hazardous substance or elements contained in products will not leak or mutate 90 so that the use of these (substances or elements) will not result in any severe environmental pollution, any bodily injury or damage to any assets. The consumer is not authorized to process such kind of substances or elements, please return to the corresponding local authorities to process according to your local government statutes. Declaration of Conformity Do not use the device in an environment where the temperature is too high or too low. The suitable temperature for chekoh cameras and accessories is 14F - 131F (-10C -55C). This symbol indicates that the product must not be discarded as domestic waste and should be sent to an appropriate recycling facility. Proper disposal and recycling help protect natural resources, human health and the environment. For more information about the disposal and recycling of this product, please contact your local municipality, disposal service or contact the retailer where the product is located. Second-hand radiation exposure statement The use of the product depends on your agreement to the terms of service and privacy policy on reolink.com. Please keep this product out of reach of children. This device complies with RSS-102 radiation exposure limits set forth for uncontrolled environments. When installing and operating this equipment, keep a distance of at least 20 cm between the radiator and your body. 36 support@chekoh.net Part 14 FAQ 1. Why can't I always add devices?
1) Please restore the device to factory settings (Please refer to the User Manual 15 Page for the reset method). 2) When adding a camera, please make sure your phone is connected to 2.4GHz Wi-Fi, our Wi-Fi camera does not support 5G Wi-Fi. 3) Please enter the correct WI-FI password. The password should be less than 30 characters and cannot contain any symbols, such as #*/. 4) Please restart the router, put the camera and mobile phone close to the router, and try again. 5) Confirm that the device has not been bound to other accounts before. If you have previously bound another account, please delete the device from the previous account. 2. Why does the APP always prompt that the device is offline?
Confirm whether the network between the phone and the camera is normal, and check whether the camera is turned on. 1) If the camera is powered off and then turned on, the camera does not rotate after 30 seconds, it means the device is not turned on. Please check if the power cord is properly connected. 2) If the network and power supply are normal, reset the camera(Please refer to the User Manual 15 Page for the reset method). If you still cannot view after resetting, please delete the device and add the camera again and try again. Hope these steps can help you, if the problem persists, please contact our after-sales service team. 3. Why can't I receive the notifications on my phone?
1) Make sure to allow Chekoh app to send notifications in the phone settings. 2) Make sure to turn on all the options in the push notification settings:
Setting-Receive Notification. 3) Make sure that the current time is not the scheduled time set to stop notifications Setting-Alarm--Turn on---Motion Sensitivity---Opening time. 37 support@chekoh.net 4. Why is there no video recorded?
1) Please confirm whether the camera is powered off, the SD card is working normally, and the SD card will not continue to record after the device is powered off. 2) Verify that the SD card is correctly inserted into the camera: Without a Micro SD card, the camera can work but cannot record video, and can accept notifications, but cannot view the alarm video. After inserting the card for 10 minutes, you can click to view the video to play. 3) When the SD card space is almost full, the oldest videos will be deleted automatically, freeing up some space to store new videos, no need to replace the micro SD card. 5. Why the SD card cannot record?
1) Check whether the device detects the SD card in the APP settings. If the SD card is not detected, please pull out the card, reinsert it, restart the APP and check again. 2) Check whether the motion detection function is turned on in the settings of the APP. 3) Please format the SD card on a computer. 4) Try another SD card. 6. Why is there an alert even if there is no object passing by?
1) Please make sure the PIR sensor of the camera is not facing bright lights (including sunshine, bright lamps, etc.), mirror, windows, or glass. 2) Stay away from air vents of the air conditioner or heating sources like the stove, lights, and refrigerator, etc., to maximize the accuracy of the alarms. 3) Keep the camera at least 1 meter away from wireless devices, like a router, mobile device, etc., to avoid wireless interference. 4) Please set the detection sensitivity to low. 7. Can I add the camera to multiple accounts?
A camera only allows one account to be bound, and the bound account can share the device with other accounts,If you need to log it in another account, need to remove the device under the first account. 38 support@chekoh.net Part 15 Warranty & Technical Support Visit chekoh.net/register or scan the QR code Register NOW to make sure your product is under the life-time NRRR protection!
Just let us know if you have any issue with the product by contacting us at support@chekoh.net Registration is only valid in 15 days after receiving your product.
* All rights reserved by Chekoh Dear Users:
Thank you for purchasing Chekoh products. In order to protect your rights, please read the following carefully after purchasing:
The following situations do not belong to the scope of free maintenance please note:
* Disassemble and repair the product without permission.
* Intentional damage to the product, such as the use of unsuitable adapters, mechanical damage, etc.
* Product failure or damage caused by force majeure such as earthquake, fire, flood, lightning, etc. 39 support@chekoh.net The content in this manual only provides guidance for users. Our company will update the content of this manual according to the enhancement or change of product functions. And will regularly improve and update the software functions described in this manual, the updated content will be reflected in the new version of the manual without notice. Technical Support & Software Upgrade Service How to get our technical support 1. Starting a live chat at chekoh.net (Mon-Fri 8:00 am - 5:00 pm pst) 2. Emailing us at support@chekoh.net (reply in 12 working hours) 3. Submit an online form at chekoh.net/contact How to upgrade the software 1. Upgrade at the App Stores 2. Visit chekoh.net/app to get the newest version app 40 support@chekoh.net https://bit.ly/chekohfb https://bit.ly/chekohyt https://bit.ly/chekohins https://bit.ly/chekohtw FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help. To maintain compliance with FCCs RF Exposure guidelines, This equipment should be installed and operated with minimum 20cm distance between the radiator and your body: Use only the supplied antenna.