FCC ID: 2AXDW-PGCG01 Pudu GW1

PUDU GW1 User Manual ModelPGCG01 SHENZHEN PUDU TECHNOLOGY CO., LTD.

(Image) 0A1 Watch Operation Guide 0 Copyright SHENZHEN PUDU TECHNOLOGY CO., LTD. 2022. All rights reserved. Without the express written permission of SHENZHEN PUDU TECHNOLOGY CO., LTD., any unit or individual shall not imitate, copy, transcribe or translate part or all of the contents of the instructions without authorization, and shall not disseminate them in any way (electronic, photocopying, recording, etc.) For profit. The product specifications and information mentioned in this manual are for reference only. If the content is updated, Without further notice. Unless otherwise specified, this manual is only used as a guide, and the statements made do not constitute any form of warranty. Document Version V1.0 Operating instructions 2

(Image) 0A1 Watch Operation Guide 0 This manual introduces the functions and technical specifications of the PGCG01 push button PUDU GW1, which is convenient for users to understand and use the product. Installation and commissioning engineer Technical Support Engineer The following symbols may appear in this manual and represent the following Foreword Purpose Audience This manual applies to:

Customer Sales Engineer Notation convention meanings. Symbol Danger warning Note

(Description Explain Indicates a high potential hazard which, if not avoided, could result in death or serious injury Indicates a moderate or low hazard potential that, if not avoided, could result in minor injury to personnel, damage to the robot, etc Indicates a potential risk that the text, if ignored, could result in damage to the robot, loss of data, or unpredictable results The expression is the additional information of the text, which is the emphasis and supplement to the text. Document Version V1.0 Operating instructions 3

(Image) 0A1 Watch Operation Guide 0 Table of contents 1. Safety instructions........................................................................................................... 4 2. Product composition........................................................................................................5 2.1 2.2 2.3 2.4 Introduction................................................................................................................ 5 Shipping list............................................................................................................... 5 Appearance components........................................................................................ 5 Technical specifications...........................................................................................5 3. Product use.......................................................................................................................7 3.1 Binding gateway and robot..................................................................................... 7 3.2 Description of call function and indicator light......................................................7 4. After-sales policy..............................................................................................................9 4.1 Free warranty service.............................................................................................. 9 4.2 Return and exchange policy................................................................................. 10 4.3 Instructions for return and replacement handling..............................................11 4.3.1 Return processing time..................................................................................11 4.3.2 Replacement Processing Time.....................................................................11 4.3.3 Processing time for returning to the factory for maintenance..................11 4.3.4 About the refund time.....................................................................................12 4.4 After-sales service instructions within the warranty scope.............................. 12 4.4.1 Remote technical guidance services........................................................... 12 4.4.2 On-site service................................................................................................ 12 4.5 After-sales service beyond warranty................................................................... 12 4.5.1 Remote technical guidance services........................................................... 12 4.5.2 After-sales service expense standard beyond the warranty scope........ 12 4.6 After-sales service consultation........................................................................... 12 Document Version V1.0 Operating instructions 4

(Image) 0A1 Watch Operation Guide 0 1. Safety instructions Do not place the PUDU GW1 near a heat source or an exposed fire source, such as a microwave oven, an oven, a fire, a candle, or other place where high temperature may be generated, so as to avoid the malfunction or explosion of the PUDU GW1. Do not use the PUDU GW1 in a wet place or near the magnetic field, so as not to cause the internal circuit failure of the PUDU GW1. Do not wash or soak the PUDU GW1 directly to avoid damage to the components. Do not place the PUDU GW1 in direct sunlight. Do not store or transport inflammable and explosive articles. the PUDU GW1 in the same box with the Do not make the PUDU GW1 receive strong impact or vibration, so as not to cause malfunction of the PUDU GW1. Do not remove or modify the built-in battery of the PUDU GW1 by yourself to avoid damage to the battery or the PUDU GW1. Do not dispose of the beeper and its accessories as ordinary household waste. Please observe the local regulations for the disposal of this product and its accessories and support the recycling action. Do not use harsh chemicals, cleaning agents, or strong detergents to clean the beeper. Wipe the PUDU GW1 with a clean, dry cloth. Please do not disassemble or modify the PUDU GW1 and accessories without authorization, otherwise the PUDU GW1 and accessories will not be covered by the company's warranty. Please contact Purdue technical support engineers in case of PUDU GW1 failure. PUDU GW1 has been tested and shown to be waterproof and dustproof in a is not professional waterproof the equipment specific environment, but equipment. Do not use the PUDU GW1 in locations where the use of wireless devices is expressly prohibited, as it may interfere with other electronic devices or cause other hazards. In medical and health care facilities where the use of wireless devices is expressly prohibited, follow the rules of the facility. Radio waves generated by the PUDU GW1 may affect the normal operation implantable medical devices or personal medical devices, such as of pacemakers, cochlear implants, hearing AIDS, etc. When using the PUDU GW1, please keep at least 15 cm away from the implanted medical devices (such as pacemakers, cochlear implants, etc.). Document Version V1.0 Operating instructions 5

(Image) 0A1 Watch Operation Guide 0 2. Product composition 2.1 Introduction The PGCG01 push-button PUDU GW1 (hereinafter referred to as the PUDU GW1) is a call notification device supporting LoRa, which shall be used together with the Purdue Technology PUDU GW1 gateway and the Purdue Technology robot supporting LoRa communication mode. Its call communication service system is based on LoRa LAN and cloud services. The caller is bound to the robot through the gateway, and a local area network is established through the LoRa communication mode. When the PUDU GW1 initiates a task request, it will send the request to the gateway, the gateway will assign the task to the robot, and the robot will return the execution result to the PUDU GW1 through the gateway after receiving the task. A us can call that robot to a designated call point through the PUDU GW1, and the multi-PUDU GW1 calling is support, so that the user can use the robot efficiently, It is applicable to the scenarios such as multi-order call in the restaurant and multi-order call in the office distribution. 2.2 Shipping list Key PUDU GW1 X 1, manual X 1, adhesive X 1. 2.3 Appearance components 2.4 Technical specifications Product characteristics Explain Product name PUDU GW1 Product model PGCG01 Power supply mode AC-DC Adapter Supply voltage 5V 2000mA Antenna Shell material Weight Size Color 5 ABS 300 g White Heat dissipation mode Fan less cooling 150 mm x 220 mm x 185 mm Installation method Desktop placement and wall hanging Operating frequency band 2402.0MHz ~ 2483.5MHz Transmitting power 12.5d Bm Max, adjustable Communication system LoRa2.4GWi-Fi2.4G Document Version V1.0 Operating instructions 6

(Image) 0A1 Watch Operation Guide 0 Product characteristics Explain Communication protocol PUDU LoRa TSCH communication protocol Operating consumption Endurance power 12W (typ.), 17w (max.) 1 year (typical) Configure the interface Pingo Magnetic Configuration Interface Work environment Temperature: 0 ~ 40 Storage environment Temperature: -40 ~ 65 Humidity: 85% RH Humidity: 85% RH Indicator light 6 Document Version V1.0 Operating instructions 7

(Image) 0A1 Watch Operation Guide 0 3.1 Network access process of PUDU pager to the GW1 The GW1 and the pager are configured in the same network and use the same 2.4G 3. Product use communication frequency 3.2 Pager binding process 1 Confirm that the pager and robot have entered the network at the gateway side 2 Operate on the robot side to enter the pager binding interface 3 Double click the button of the pager, and you will see the prompt of the pager equipment to be configured on the robot side 4 Click the corresponding table number on the robot side and click the OK button to complete the binding operation 3.3 Indicator light description Indicator type Quantity Description Power indicator 1 Power indicator on, means that the gateway has been powered on normally and is in working state Role indicator If the role indicator is always on, it means that the gateway belongs to the "root gateway" under Networking status Work indicator The working indicator light is always on, indicating that the corresponding 2.4G interface is in working state 1 4 Document Version V1.0 Operating instructions 8

(Image) 0A1 Watch Operation Guide 0 4. After-sales policy 4.1 Free warranty service Shenzhen Purdue Technology Co., Ltd. promises to provide free product warranty service within the effective warranty period of the product (the warranty period of different parts of the product may be different, see the Warranty Period Table of Main Parts for details) from the date of product activation under the following conditions, and customers do not need to pay after-sales service fees.In the case of exceeding the warranty period or not belonging to the free product warranty service, a certain fee shall be charged according to the normal price. Please contact the after-sales service hotline of the official website for product maintenance. The free warranty service must meet the following conditions:

The self-purchased products are normally used within the specified product warranty period, and there are non-artificial quality problems. There is no unauthorized disassembly of the machine, no modification or instructions, and other non-man-made installation guided by the official faults. The product serial number, factory label and other marks shall be free of signs of tearing or alteration. Provide valid proof of purchase, documents and order number. The damaged spare parts replaced during the free warranty period belong to Purdue Technology and shall be sent back according to the requirements of Purdue Technology, otherwise Purdue Technology has the right not to provide free warranty service. The following situations are not included in the free product warranty service:

Quality problems caused by collision, burning, artificial modification and

(water, oil, sand, etc.) caused by non-product quality foreign matter problems. Damage caused by unauthorized modification, disassembly and shell opening under the guidance of unofficial instructions. Damage caused by incorrect installation, use, operation and storage not in accordance with the instructions. Damage caused by assembly repaired by the customer without official instruction. Damage caused by circuit modification and improper use of batteries under the guidance of unofficial instructions. Damage caused by use in excess of the safe load. Damage caused by insufficient discharge when the battery is insufficient or when the battery with quality problems is used. Due to the customer's own reasons, deployment or installation and commissioning services. they need secondary on-site Document Version V1.0 Operating instructions 9

(Image) 0A1 Watch Operation Guide 0 Failure and damage caused by force majeure (such as earthquake, fire, etc.). Other circumstances that do not meet the conditions of free warranty. Warranty period: the starting date of the warranty period shall be the date when the system records the activation of the product. For the warranty period of different parts of the product, please refer to the Table of Warranty Period of Main Parts. 4.2 Return and exchange policy A return may be requested if one of the following conditions is met:

Within 7 natural days after the customer receives the goods, obvious manufacturing defects are found when the goods are not used. The round-trip freight is borne by Purdue Technology. We have the right to refuse the customer's return request in the following cases:

The goods were damaged, but they did not ask the delivery personnel to return them on the spot when they received the goods. The return request is made after the product return period of more than 7 natural days (calculated from the date of receipt). The returned goods are incomplete, the outer package, accessories, gifts and instructions are incomplete, or the appearance is artificially damaged. Failure to provide legal purchase vouchers or documents when returning goods, or forgery or alteration of documents. Collision and burning caused by non-product quality problems, as well as quality problems caused by unauthorized modification, foreign matter (water, oil, sand, etc.), installation, and failure to use and operate in accordance with the instructions. incorrect Tear and alter anti-counterfeiting marks, etc. labels, machine serial numbers, waterproof marks, Products damaged due to force majeure, such as fire, flood, lightning, traffic accidents and other force majeure. After contacting Purdue Technology Co., Ltd. to confirm the return service, if the corresponding items are not sent within 7 days from the date of to contacting Purdue Technology, Purdue Technology has the right not accept them. Replacement may be requested if one of the following conditions is met:

Within 15 natural days after the customer receives the goods, obvious manufacturing defects are found when the goods are not used; The round-trip freight is borne by Purdue Technology. Within 15 natural days after the customer receives the goods, the product can not be started normally after unpacking according to the instructions or Document Version V1.0 Operating instructions 10

(Image) 0A1 Watch Operation Guide 0 under the guidance of technicians, or non-man-made product quality defects are found; The round-trip freight is borne by Purdue Technology. When the customer receives the goods, he unpacks and checks them in front of the delivery man, and finds that the products are damaged due to transportation. The round-trip freight is borne by Purdue Technology. The goods actually received are obviously inconsistent with the description of the goods; The round-trip freight is borne by Purdue Technology. We have the right to refuse the customer's request for replacement in the following cases. Failure to provide legal purchase vouchers or documents when exchanging goods, or forgery or alteration of documents. The goods were damaged, but the delivery personnel were not asked to return or replace the goods on the spot when receiving the goods. A request for replacement made after the product replacement period of more than 15 natural days (calculated from the date of receipt). The replacement goods are incomplete, the outer packaging, accessories, gifts and instructions are incomplete, or the appearance is damaged due to man-made reasons. The goods have been tested by the technical support department of Purdue Technology Co., Ltd. and there is no quality problem in itself. Collision and burning caused by non-quality problems, as well as product quality problems caused by unauthorized modification, foreign matter (water, oil, sand, etc.), installation, and failure to use and operate in accordance with the instructions. incorrect Tear and alter anti-counterfeiting marks, etc. labels, machine serial numbers, waterproof marks, Products damaged due to force majeure, such as fire, flood, lightning, traffic accidents and other force majeure. After contacting Purdue Technology Co., Ltd. to confirm the return service, if the corresponding items are not sent within 7 days from the date of contacting Purdue Technology, Purdue Technology has the right not to accept them. 4.3 Instructions for return and replacement handling 4.3.1 Return processing time After your return application is approved, Purdue Technology will handle the return for you within 7 working days from the date of receiving the problem goods you sent back. 4.3.2 Replacement Processing Time After your replacement application is approved, Purdue Technology will complete the replacement for you within 15 working days from the date of receiving the problem goods you sent back. Document Version V1.0 Operating instructions 11

(Image) 0A1 Watch Operation Guide 0 4.3.3 Processing time for returning to the factory for maintenance After your maintenance application is approved, Purdue Technology Co., Ltd. will complete the maintenance for you within 30 days from the date of receiving the problem goods you sent back. If the service is delayed due to national statutory holidays or the after-sales service centers of some brand manufacturers, the repair time will be extended accordingly. Please understand the inconvenience caused to you. 4.3.4 About the refund time After the approval of Purdue Technology, the refund will be transferred to the other party's bank account within 10 working days after receiving the return. 4.4 After-sales service instructions within the warranty scope 4.4.1 Remote technical guidance services Purdue Technology provides online and remote technical support channels within 30 minutes after the occurrence of after-sales problems, and customers need to cooperate with technical engineers for problem diagnosis and troubleshooting. 4.4.2 On-site service If the problem must be solved by the technical engineer of Purdue Technology, if the customer is located in a city directly operated by our company, Purdue Technology will assign professional technicians to provide free on-site service within 24 hours after the after-sales problem occurs;

technicians are assigned to In other areas, professional provide free on-site service within 72 hours after the occurrence of after-sales problems. 4.5 After-sales service beyond warranty 4.5.1 Remote technical guidance services Purdue Technology officials provide free online and remote technical support channels for products outside the warranty scope within 30 minutes after after-sales problems occur, and customers cooperate with technical engineers to diagnose and repair problems. 4.5.2 After-sales service expense standard beyond the warranty scope The service fee of Purdue Technology includes: after-sales maintenance fee and spare parts fee. Purdue Technology technicians provide remote technical guidance services, customer assistance to deal with the problem, Purdue Technology only charges for spare parts. The after-sales service provided by Purdue Technology technicians includes the cost of spare parts and after-sales maintenance. From the date of completion of the paid repair of the product, Purdue Technology provides a 90-day warranty period for the replaced parts, and the unreplaced parts are not covered by the warranty. Charging standard for after-sales maintenance:

Within 100 kilometers (including 100 kilometers), 400 yuan per time. 100 km to 300 km (including 300 km) 800 yuan/time. Document Version V1.0 Operating instructions 12

(Image) 0A1 Watch Operation Guide 0 More than 300 kilometers, 1000 yuan per time. Distance calculation method: The distance between the service store and the nearest service outlet of Purdue Technology is taken as the calculation standard. 4.6 After-sales service consultation Hotline: 400-0826-660. If you have any questions, please contact Purdue Technology Customer Service FCC Statement:

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. ISED Statement:

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device. L'metteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR d'Innovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes :

1) L'appareil ne doit pas produire de brouillage;

Document Version V1.0 Operating instructions 13

(Image) 0A1 Watch Operation Guide 0 2) L'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Cet metteur ne doit pas tre colocalis ou fonctionner en conjonction avec une autre antenne ou un autre metteur. The device meets the exemption from the routine evaluation limits in section 2.5 of RSS-102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and compliance. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Le dispositif rencontre l'exemption des limites courantes d'valuation dans la section 2.5 de RSS 102 etla conformit l'exposition de RSS-102 rf, utilisateurs peut obtenir l'information canadienne surl'exposition et la conformit de rf. Cet metteur ne doit pas tre Co-plac ou ne fonctionnant en mme temps qu'aucune autre antenne oumetteur. Cet quipement devrait tre install et actionn avec une distance minimum de 20 centimtres entre le radiateur et votre corps. Document Version V1.0 Operating instructions 14

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SHENZHEN PUDU TECHNOLOGY CO., LTD. Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: 2AXDW-PGCG01 Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby request confidential treatment of information accompanying this application as outlined below:

Exhibit Type

(Block Diagram, Schematics, Operational Description) File Name

(Block Diagram.pdf, Schematics.pdf, Operational Description.pdf) The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Pursuant to DA04-1705 June 15, 2004 of the Commissions public notice, we also request temporary confidential treatment of information accompanying this application as outlined below:

File Name

Exhibit Type

Sincerely, Signature:

printed name: Le Cai Date: June 24, 2022 Rev 11/20/07

SHENZHEN PUDU TECHNOLOGY CO., LTD. Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Date: 2022-06-24 SUBJECT: FCC SDoC declaration for FCC ID: 2AXDW-PGCG01 To Whom it may concern, We, as the grantee of this project, would like to declare that this device has been tested according to the FCC requirement and found compliant with the following standards: FCC Part 15 Subpart B. Product Name

: Pudu GW1 Brand Name

Model Name

: PGCG01 Sincerely, Testing Lab

: Centre Testing International Group Co., Ltd Signature: ________________________________ Company Name SHENZHEN PUDU TECHNOLOGY CO., LTD. Name E-mail Tel.

Le Cai caile@pudutech.com 0755-26909874

SHENZHEN PUDU TECHNOLOGY CO., LTD. Federal Communications Commission Authorization and Evaluation Division 1435 Oakland Mills Road Columbia, MD 21046 Date: June 24, 2022 SUBJECT: FCC Application for (FCC ID: 2AXDW-PGCG01) To Whom It May Concern:

We, the undersigned, hereby authorize Mina Xu at Centre Testing International Group Co., Ltd / Building C, Hongwei Industrial Park Block 70, Bao'an District, Shenzhen, China on our behalf, to apply to the Federal Communications Commission on our equipment. Any and all acts carried out by Mina Xu at Centre Testing International Group Co., Ltd /

Building C, Hongwei Industrial Park Block 70, Bao'an District, Shenzhen, China on our behalf shall have the same effect as acts of our own. This is to advise that we are in full compliance with the Anti- Drug Abuse Act. We, the applicant, are not subject to a denial of federal benefits pursuant to Section 5301 of the Anti-Drug Act of 1988, 21 USC853a, and no party to the application is subject to a denial of federal benefits pursuant to that section. Regards, Signature:

printed name: Le Cai M:\Master Documents\TEMPLATES\POA_Letter.doc