ULXD Digital Wireless System 2011 Shure Incorporated xxxxxxx (Rev. 1) 1 Draft 9/14/11 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. IMPORTANT SAFETY INSTRUCTIONS READ these instructions. KEEP these instructions. HEED all warnings. FOLLOW all instructions. DO NOT use this apparatus near water. CLEAN ONLY with dry cloth. DO NOT block any ventilation openings. Install in accordance with the manufacturers instructions. DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. DO NOT defeat the safety purpose of the polarized or grounding-
type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. ONLY USE attachments/accessories specified by the manufacturer. 13. 14. 15. 16. 17. 18. 19. 20. UNPLUG this apparatus during lightning storms or when unused for long periods of time. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with liquids, such as vases, on the appara-
tus. The MAINS plug or an appliance coupler shall remain readily oper-
able. The airborne noise of the Apparatus does not exceed 70dB (A). Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a protective earthing connection. To reduce the risk of fire or electric shock, do not expose this ap-
paratus to rain or moisture. Do not attempt to modify this product. Doing so could result in personal injury and/or product failure. This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit. USE only with a cart, stand, tripod, bracket, or table speci-
fied by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit. WARNING: This product contains a chemical known to the State of California to cause cancer and birth defects or other reproductive harm. WARNING: No user-serviceable parts inside. Refer all servicing to qualified service personnel. WARNING Battery packs may explode or release toxic materials. Risk of fire or burns. Do not open, crush, modify, disassemble, heat above 212F (100C), or incinerate Follow instructions from manufacturer Never put batteries in mouth. If swallowed, contact your physician or local poison control center Do not short circuit; may cause burns or catch fire Do not charge or use battery packs with other than specified Shure products Dispose of battery packs properly. Check with local vendor for proper disposal of used battery packs 3 Draft 9/14/11 General Description Features Digital Audio Receiver-controlled gain Frequency Band Selection More bands Transmitter Presets Send presets to the transmitter over a sync Rechargeability Shures lithium ion batteries offer unparalleled reliability and longevity in rechargeable technology. Transmitters offer accurate and instantaneous monitoring of bat-
tery life. Networking Each receiver has an RJ-45 port on the back for connecting to other receivers over an Ethernet network. Networking receivers allows you to automatically set channels for all the receivers with a single group scan command. You can also control and monitor all networked receivers through the Shure Wireless Workbench PC software. PLACEHOLDER - COMING FROM MIKE J Furnished Accessories All Systems ULXD4 Digital Wireless Receiver sync control RF A B OL audio gain power OL push ENTER EXIT SCAN ULXD4S Receiver PS41 Power Supply Rackmount Kit (1) 5 Ethernet Cable (1) AA Alkaline batteries (2) 1/2 Wave Antenna (2) BNC Bulkead Adapters (2) 2 BNC Cable (2) Handheld Systems Bodypack System ULXD2 Handheld Transmitter Microphone Cartridge Microphone Clip ULXD1 Bodypack Transmitter 4 One of the following:WA302 instrument cable Beta 98H/C instrument microphone Lavalier microphone (MX150, MX153, WL183, WL184, WL185) WH30 headworn microphone Draft 9/14/11 Receiver ULXD4 Digital Wireless Receiver 6 7 8 control RF A B OL audio gain power OL push 9 10 11 12 ENTER EXIT SCAN 5 sync 1 2 3 4 Front Panel Sync Button Press the sync button while the receiver and transmitter IR windows are aligned to transfer settings from the receiver to the transmitter Infrared (IR) Sync Window Sends IR signal to the transmitter for sync Network Icon Illuminates when the receiver is connected with other Shure devices on the network. IP Address must be valid to enable networked control Encryption Icon Illuminates when AES-256 encryption is activated: Utilities > Encryption LCD Display Displays settings and parameters Scan Button Press to find the best channel or group Menu Navigation Buttons Use to select and navigate through parameter menus Control Wheel Push to select menu items for editing, turn to edit a parameter value RF Diversity LEDs Indicate antenna status:
Blue = normal RF signal between the receiver and transmitter Red = interference detected Off = No RF connection between the receiver and transmitter Note: the receiver will not output audio unless one blue LED is illuminated RF Signal Strength LEDs Indicate the RF signal strength from the transmitter:
Amber = Normal (-90 to -70 dBm) Red = Overload (greater than -25 dBm, see Troubleshooting) Audio LEDs Indicate average and peak audio levels:
LED Audio Signal Level
-0.1 dBFS
-6 dBFS
-12 dBFS
-20 dBFS
-30 dBFS
-40 dBFS Description Overload/
limiter Normal peaks Signal Present Red (6) Yellow (5) Yellow/
Green (4) Green (3) Green (2) Green (1) Gain Buttons Adjust channel gain Power Switch Powers the unit on or off ULXD2 ULXD2 15V 0.6A 1 12V OUT 150 mA antenna . B antenna . B power power 25 L5 644-800 MHz line mic www.shure.com 1 mic / line mic / line inst / aux inst / aux 12V OUT 150 mA antenna . A antenna . A 2 3 4 5 6 7 8 Back Panel RF Antenna Diversity Input Jack (2) For antenna A and antenna B. Power Supply Jack Connect the supplied 15 V DC external power supply Network Speed LED (Amber) Off = 10 Mbps On = 100 Mbps Ethernet Port Connect to an Ethernet network to enable remote control and monitoring Network Status LED (Green) Off = no network link On = network link active Flashing = network link active, flash rate corresponds to traffic volume Mic/Line Switch Applies a 30 dB pad in mic position (XLR output only) Balanced XLR Audio Output Connect to a mic or line level input Balanced 1/4 (6.35 mm) TRS Audio Output Connect to a mic or line level input 6 Receiver Output Gain Output Level
(system gain = 0) 0 dB (unity)
+6 dB Output Jack 1/4 TRS XLR (line setting) XLR (mic setting)
-24 dB Full Scale Output
+12 dBV
+18 dBV
-12 dBV Draft 9/14/11 Transmitters Power LED Green = unit is powered on Red = low battery or battery error (see Troubleshooting) Amber = power switch is disabled On/Off Switch Powers the unit on or off TA4M Input Jack Connects to a 4-Pin Mini Connector (TA4F) microphone or instrument cable LCD Display:
View menu screens and settings. Press any control button to activate the backlight Infrared (IR) Port Align with the receiver IR port during an IR Sync for automated transmitter programming Home Screen Receiver ULXD2 4-Way Menu Navigation Button Menu Navigation Buttons Use to navigate through parameter menus and change values. exit enter Acts as a back button to return to previous menus or parameters without confirming a value change Enters menu screens and confirms parameter changes Use to scroll through menu screens and to change parameter values Battery Compartment Requires Shure SB900 rechargeable battery or 2 AA batteries. AA Battery Adapter Handheld: rotate and store in the battery compartment to use a Shure re-
chargeable battery pack Bodypack: remove to accommodate a Shure rechargeable battery pack Detachable Bodypack Antenna For RF signal transmission Integrated Antenna For RF signal transmission Microphone Cartridge See Optional Accessories for a list of compatible cartridges 1 6 5 2 3 4 Transmitter Settings The following information cycles when a transmitter is tuned to the receivers frequency:
Transmitter Type (ULXD1=Bodypack;
ULXD2=Handheld) Input Pad (Bodypack only) RF Power Level (Lo=1 mW; Nm=10 mW; Hi=20 mW) Transmitter Lock Status (M=Menu; P=Power) Note: -No TX- is displayed when there is no RF connection between a receiver and transmitter Battery Runtime Indicator Shure SB900 battery: runtime is displayed in minutes remaining AA Batteries: runtime is displayed with a 5-bar indicator TV Channel Displays the TV channel that contains the tuned frequency 7 Receiver Information Use UTILITIES > HOME INFO to rearrange the following information:
Channel name Group Channel Frequency Gain Setting 0 to +60 dB, or Mute Mic. Offset Indicator Indicates the transmitter is set to a gain offset value Draft 9/14/11 Transmitter 1 8 7 6 Transmitter Information Scroll at the home screen to rearrange the following information:
Channel name Group Channel Frequency 2 3 4 5 Power Lock Indicator Indicates power switch is disabled Battery Runtime See Batteries for more details RF Power Displays RF power setting Bodypack Input Pad The input signal is attenuated 12 dB Menu Lock Indicator Indicates menu navigation buttons are disabled Mic. Offset Displays microphone offset gain value Encryption Icon Indicates encryption is enabled on the receiver and has been transferred to the transmitter from a sync Batteries The transmitter runs on two AA batteries or the Shure SB900 rechargeable battery. PGXD Shure SB900 Rechargeable Battery When using an SB900 rechargeable battery, the receiver and transmitter home screens display the number of hours and minutes remaining. Detailed information for the SB900 is displayed in the receiver BATTERY INFO menu and the transmitter menu: UTILITY > BATTERY > BATT. STATS HEALTH: Overall battery health CHARGE: Percentage of a full charge CYCLES: Number of times the battery has been charged TEMP: Battery temperature in Celsius and Fahrenheit Note: Reference the SB900 Battery and SBC800 Charger user guides for additional rechargeable battery information. Drawings Needed:
1. Polarity 2. AA Clip storage AA Batteries A 5-segment icon on the receiver and transmitter menu screens indi-
cates battery charge. For accurate battery runtime monitoring, set the transmitter to the appropriate battery type: UTILITY > BATTERY > SET TYPE. AA Battery Runtime Chart Battery Indicator LED Color RF Power Setting 1/10 mW 20 mW Green Green Green Green Red Red Total Battery Runtime
8 Draft 9/14/11 Setting Gain Adjust gain at the receiver so that the average signal levels are solid green and yellow with peaks that flicker the red overload LED. Attenuate the gain if the signal overloads repeatedly. Set the XLR output to line-level when possible to optimize noise performance. Receiver Gain Controls The receiver adjusts the system audio gain from 0 to +60 dB. No transmitter gain is necessary to optimize the gain structure. This allows you to make ad-
justments during a live performance. Adjust Gain at the Receiver audio gain power OL ULXD4 Digital Wireless Receiver sync control RF A B OL push ENTER EXIT SCAN audio gain power RF AB audio gain power OL OL L RF A B control Reading the Audio Meter Audio peaks illuminate the LEDs for 2 seconds while RMS OL signal is displayed in realtime. OL (Overload) LED: Illuminates red when the internal limiter is engaged, preventing digital clipping. ENTER EXITEXIT SCAN SCAN push Press the gain buttons on the front of the receiver to adjust in 1 dB increments. Large Gain Adjustments RF A B OL audio gain power OL ULXD4 Digital Wireless Receiver or sync OL control push ENTER EXIT SCAN Press and hold a gain button Use the control wheel in the AUDIO menu Mute To mute the audio, use Wireless Workbench or a third-party control device. Transmitter Input Clip The following warning displays on the receiver LCD panel when the transmitter input is clipped:
Mic. Offset Use this to compensate for signal level differences between transmitters that share the same receiver. Set the offset gain on a low signal level transmitter to match a louder transmit-
ter: Utility > Mic.Offset Note: For normal gain adjustments, use the receiver gain buttons. To correct, attenuate the signal source. If the source cannot be attenuated while using a bodypack transmitter, select INPUT PAD from the main menu to attenuate the input signal 12 dB. 9 Draft 9/14/11 RF RF Power Reference the following table for setting RF Power:
RF Power Setting 1 mW 10 mW 20 mW Range 100 ft. 300 ft. 420 ft. Application For increased channel reuse at close distances Typical setups For hostile RF environments or long-
distance applications Note: Using the 20 mW setting decreases the transmitter battery runtime and reduces the number of compatible systems. See the specifications section for details. Scan and Sync Use this procedure to tune a receiver and transmitter to the best open channel. Important! Before you begin:
Turn off all transmitters for the systems you are setting up. (This prevents them from interfering with the frequency scan.) Turn on potential sources of interference such as other wireless systems or devices, computers, CD players, large LED panels, effects processors, and digital rack equipment so they are operating as they would be during the pre-
sentation or performance (so the scan will detect and avoid any interference they generate). 1. Perform a channel scan on the receiver: SCAN > CHANNEL SCAN. 2. Select a group and press the SCAN button. SCANNING displays on the LCD while it searches for an open frequency. 3. After the scan completes, the receiver displays the group, channel and frequency of the best available channel. Press the flashing ENTER button to save the value to the receiver. 4. Power on the ULXD transmitter. 5. Press the sync button on the receiver. 6. Align the IR windows until the receiver IR port illuminates red. 7. When complete, SYNC SUCCESS! appears. The transmitter and receiver are now tuned to the same frequency. Interference Detection Interference Detection analyzes the quality of the RF signal and detects interference conditions that have caused an audio signal dropout. When in-
terference is identified, the RF LEDS illuminate red and the following warning displays on the receiver LCD panel. Perform a Scan and Sync during a performance break if the warning display persists or the audio drops out repeatedly. 1 3 5 2 4 6 Multiple System Setup A setup using networked receivers is the fastest and easiest way to distribute the best open channel to each system. See Networking Receivers for network-
ing details. Networked Receivers 1. Turn on all receivers. 2. Conduct a group scan on the first receiver to find the best group of frequen-
cies in your RF environment: SCAN > GROUP SCAN. 3. Press ENTER to accept the group number and automatically assign the next best channel to each receiver on the network. 4. Turn on a transmitter and sync to the receiver. Repeat this step for each additional system. Non-networked Receivers 1. Turn on all receivers. 2. Conduct a group scan on the first receiver to find the best group of frequen-
cies in your RF environment: SCAN > GROUP SCAN 3. Select a group that contains enough open frequencies to accommodate the entire setup. 4. Turn on the transmitter and sync to the first receiver. Repeat the following steps for each additional system:
5. Go to SCAN > CHANNEL SCAN on the receiver to select the group assigned in step 2 6. Press the SCAN button to find the next best open frequency. 7. Press ENTER to assign the channel to the receiver. 8. Sync the transmitter to the receiver. 10 Draft 9/14/11 Manual Frequency Selection To manually adjust group, channel or frequency, use the RADIO > SET FREQ menu. Device ID Name the receivers Device ID to easily identify it through the network or in Wireless Workbench: UTILITIES > NETWORKING > Dev. ID ULXD4 Digital Wireless Receiver ULXD4 Digital Wireless Receiver ULXD4 Digital Wireless Receiver sync sync sync control RF A B OL audio gain power OL push control push control push audio gain power OL RF A B OL audio gain power OL RF A B OL ENTER EXIT SCAN ENTER EXIT SCAN ENTER EXIT SCAN Networking Receivers The receiver uses an Ethernet connection to network with other components. For automatic network configuration, use a DHCP enabled Ethernet switch such as the Shure AXT620. Use multiple Ethernet switches to extend the net-
work for larger installations. Note: Note use only one DHCP server per network. Automatic IP Addressing 1. If using a Shure AXT620 Ethernet switch, set the DHCP switch to ON. 2. Set the IP Mode to Automatic for all receivers: UTILITIES > NETWORKING >
CTRL NETWORK Manual IP Addressing 1. Connect the receivers to an Ethernet switch. 2. Set the IP Mode to Manual for all devices (UTILITIES > NETWORKING >
MODE) 3. Set compatible IP addresses for all devices. 4. Set the subnet mask to the same value for all devices. Troubleshooting Use only one DHCP server per network All devices must share the same subnet mask All receivers must have the same level of firmware revision installed Look for the illuminated network icon on the front panel of each device:
If the icon is not illuminated, check the cable connection and the LEDs on the network jack. If the LEDs are not on and the cable is plugged in, replace the cable and recheck the LEDs and network icon. To check connectivity of WWB6 to the network:
1. Start WWB6 software and use Inventory view to see devices connected to 2. If not, find the IP address from one of the devices on the network (such as the network. an ULXD receiver) and see if you can ping it from the computer running WWB6. 3. From a WINDOWS/MAC command prompt, type ping IPADDRESS of the device (e.g. ping 192.168.1.100). 4. If the ping returns success (no packet loss), then the computer can see the device on the network. If the ping returns failure (100% packet loss), then check the IP address of the computer to ensure its on the same subnet as the Axient device. 5. If the pings are successful and the devices still do not show up in the WWB6 inventory, check to ensure all firewalls are either disabled or allow the WWB network traffic to pass to the application. Check that firewall settings are not blocking network access. ON OFF DHCP Automatic IP Addressing with Shure AXT620 11 Draft 9/14/11 Home Screen Display Options Receiver Edit the following parameters in the UTILITIES menu:
EDIT NAME: Edits the receivers channel name (transfers to the transmitter during a sync). HOME INFO: Changes the information displayed on the LCD home screen:
DISPLAY: Use BRIGHTNESS parameter to adjust the brightness of the LCD panel, meter LEDs and front panel icons and CONTRAST parameter to adjust the contrast of the LCD panel. Transmitter Home Screen: Press the arrows at the home menu to display one of the following screens:
Locking Controls and Settings Use the LOCK feature to prevent accidental or unauthor-
ized changes to the hardware. Attempting to access a locked feature will display the following message:
Receiver UTILITIES > LOCK MENU: All menu paths are inaccessible. To unlock, press the EXIT button, turn the control wheel to select UNLOCKED and press ENTER to save. GAIN: Gain adjustment is locked POWER: Power switch is disabled SCN/SYC: Cannot perform a Scan and Sync Transmitter UTILITY > LOCK MENU: All menu paths are inaccessible. To unlock, press the ENTER 4 times:
UTILITY > LOCK > UNLOCKED POWER: Power switch is disabled Quick-Lock Option: To turn on the transmitter with its power and menu navi-
gation buttons locked, press and hold the button during power-on until the locked message is displayed. To unlock, turn the power switch to the off position, then press and hold the button while turning the power switch to the on position. Transmitter Presets Use the TX SYNC SETUP menu to store settings on the receiver to transfer to the transmitter during a sync. Each parameter has the default value KEEP, which leaves that setting unaffected by a sync. Feature BP PAD LOCK RF POWER BP OFFSET, HH OFFSET BATT Cust. Group Setting 0 dB, -12 dB All, Power, Menu, None High, Mid, Low 0 dB to +21 dB (in 3 dB increments) NiMH, Lithium, Alkaline On, Off Note: When Cust. Groups is set to on, it may take up to 30 seconds to com-
plete an IR sync. 12 Encryption ULXD features Advanced Encryption Standard (AES-256) encryption, con-
forming to the US Government National Institute of Standards and Technology
(NIST) publication FIPS-197. 1. Enable encryption on the receiver: UTILITIES > ENCRYPTION. The encryption symbol illuminates green and the LCD displays SYNC NOW FOR ENCYPTION. 2. Sync the transmitter to the receiver. The encryption symbol displays on the transmitter. Note: Any change to the encryption status on the receiver requires an sync to transfer the setting to the transmitter. The Encryption Mismatch warning will display on the receiver LCD panel if they are not on the same setting. System Reset Use this feature to overwrite current settings with saved or factory default settings. Save a System Preset To save the current receiver setup as a new preset: UTILITES >
SYSTEM RESET > SAVE > CREATE NEW PRESET. Restore Settings To restore saved or factory default settings:
1. Go to UTILITES > SYSTEM RESET > RESTORE. 2. Scroll to the preset or default settings option and press ENTER. The follow-
ing warning will display:
3. Press the flashing ENTER button to overwrite the current settings. Advanced RF RF Mute Use this to turn on a transmitter without interfering with the RF spectrum. Press and hold the exit button during power-on un-
til RF MUTED is displayed. To un-mute, restart the transmitter. Custom Groups Use this feature to create up to six groups of manually selected frequencies that can be exported to networked receivers to simplify system setup. To create a custom group: UTILITES > ADVANCED RF > CUSTOM GROUPS Note: Use Wireless Workbench or Wireless Frequency Finder to select the best compatible frequencies. See www.shure.com for more information. To export a custom group:
1. Go to UTILITES > ADVANCED RF > CUSTOM GROUPS > EXPORT. The follow-
2. Press the flashing ENTER button to export all custom groups to all receivers ing screen will display. on the network. Antenna Bias To turn off: UTILITES > ADVANCED RF > ANTENNA BIAS. Draft 9/14/11 Connecting to an AMX or Crestron System The following messages can be used to communicate with an AMX or Crestron unit across an Ethernet connection. Message Types The control system sends the following command messages:
SET GET REPORT Sent from the control system to the Shure device to change the value of a parameter. Used to set the parameter to a specific value. Once a SET command is sent, the Shure device sends back a REPORT string with the current resultant setting. Gets the current value of a parameter. Once a GET command is sent, the Shure device will send back a REPORT string with the current setting. Reports the current value for a parameter. The REPORT string is sent from the Shure device to the Control system in response to a SET or GET command. The REPORT string is also sent when the value of the parameter is changed on the Shure device. Syntax All messages sent and received are ASCII characters. 1. Each message begins with a "<" followed by a space. 2. Each message ends with a space followed by an ">"
3. Each message is terminated by a carriage return and line feed (CRLF). The control system may need to enter the hex value, equivalent to 0x0D0A. Please see the control system user guide for information on entering car-
riage returns. 4. If the message is a box parameter, there should be no channel number in the string. Example Messages
<GET 1 FREQUENCY >/0d/0a 3 2 1 Example Messages for Channel Parameters
<REPORT 1 FREQUENCY 578000 >/0d/0a Example Messages for Box Parameters
<SET DEVICE_NAME Shure >/0d/0a
<REPORT DEVICE_NAME Shure >/0d/0a Command Response Table Action View Transmitter Name Set Channel Name Get Channel Name Set Audio Level View Audio Level Set Transmitter Group & Channel View Transmitter Group & Channel Set Transmitter Frequency View Transmitter Frequency Set RF Tx Level View RF Tx Level Set RF Mute View RF Mute Set Audio Tx Mode View Audio Tx Mode Set Audio Input Line Level COMMAND GET DEVICE_NAME SET x CHAN NAME vvvvvvvv GET x CHAN NAME SET x AUDIO_IN_LVL vvvv GET x AUDIO_IN_LVL SET x GROUP_CHAN gg,cc GET x GROUP_CHAN SET x FREQUENCY vvvvvvvvvvv GET x FREQUENCY SET x RF_TX_LVL vvvvvv GET x RF_TX_LVL SET x RF_MUTE vvvv 1 = mute, 0 = unmute GET x RF_MUTE 1 = mute, 0 = unmute SET x AUDIO_TX_MODE vvvv 1 = mono, 2 = point to point, 3 = stereo GET x AUDIO_TX_MODE SET x AUDIO_IN_LINE_LVL vvvv 0 = off (Aux), 1 = on (Line) View Audio Input Line Level GET x AUDIO_IN_LINE_LVL Set Metering Rate View Metering Rate Audio Meter Level SET x METER_RATE vvvvvvvvvvv 0 = off, value in milliseconds GET x METER_RATE REPORT x AUDIO_IN_LVL_L vvvvvvvvvvv RESPONSE REPORT DEVICE_NAME vvvvvvvv REPORT x CHAN_NAME vvvvvvvv REPORT CHAN_NAME vvvvvvvv REPORT x AUDIO_IN_LVL vvvv REPORT x AUDIO_IN_LVL vvvv REPORT x FREQUENCY vvvvvvvvvvv REPORT x GROUP_CHAN gg,ccvvv REPORT x GROUP_CHAN gg,cc REPORT x FREQUENCY vvvvvvvvvvv REPORT x GROUP_CHAN --,--vvv REPORT x FREQUENCY vvvvvvvvvvv REPORT x RF_TX_LVL vvvvvv REPORT x RF_TX_LVL vvvvvv REPORT x RF_MUTE vvvv 1 = mute, 0 = unmute REPORT x RF_MUTE vvvv 1 = mute, 0 = unmute REPORT x AUDIO_TX_MODE vvvv 1 = mono, 2 = point to point, 3 = stereo REPORT x AUDIO_TX_MODE vvvv 1 = mono, 2 = point to point, 3 = stereo REPORT x AUDIO_IN_LINE_LVL vvvv 0 = off (Aux), 1 = on (Line) REPORT x AUDIO_IN_LINE_LVL vvvv 0 = off (Aux), 1 = on (Line) REPORT x METER_RATE vvvvvvvvvvv 0 = off, value in milliseconds REPORT x METER_RATE vvvvvvvvvvv 0 = off, value in milliseconds REPORT x AUDIO_IN_LVL_L vvvvvvvvvvv REPORT x AUDIO_IN_LVL_R vvvvvvvvvvv 13 Draft 9/14/11 Firmware Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are developed to incorporate additional features and enhancements. To take advantage of design improvements, new versions of the firmware can be uploaded and installed using the Firmware Update Manager tool available in Shures Wireless Workbench (WWB) software. Software is available for download from http://www.shure.com/wwb. Perform the following steps to update the firmware for the ULXD system:
1. Download the latest firmware to WWB software: Tools > Firmware Update Manager. Click Check Now to view and download the latest versions. 2. Connect the receiver and computer to the same network. 3. Download the latest firmware to the receiver. 4. To transfer firmware to the transmitter, go to UTILITIES > TX FW UPDATE on the receiver. 5. Align the transmitter and receiver IR ports. 6. Press ENTER on the receiver to begin the download to the transmitter. IR ports must be aligned for the entire download, which can take 50 seconds or longer. Once the download is complete, the receiver automatically begins the firmware update, which overwrites the existing firmware. CAUTION! Do not turn off the receiver until the update is complete. Troubleshooting Issue No Sound Faint sound or distortion Lack of range, unwanted noise bursts, or dropouts Cannot turn transmitter off or change frequency settings, or cant program receiver Encryption error message See Solution... Power, Cables, or RF Gain RF Interface locks Encryption Mismatch Power Make sure that the receiver and transmitter are receiving sufficient voltage. Use the 15 V DC power supply furnished with the ULXD4 receiver. Check the battery indicators and replace the transmitter batteries if necessary. Gain Adjust the system gain on the front of the receiver. Ensure the output level
(XLR output only) on the back of the receiver corresponds to the input of the mixing console, amplifier, or DSP. Cables Check that all cables and connectors are working correctly. Interface Locks The transmitter and the receiver can be locked to prevent accidental or unau-
thorized changes. A locked feature or button will produce the Locked screen on the LCD panel. Encryption Mismatch Re-sync the receiver and transmitter after enabling or disabling encryption. Radio Frequency (RF) RF LEDs If neither blue RF Diversity LED is illuminated, then the receiver is not detect-
ing the presence of a transmitter. The amber RF Signal Strength LEDs indicate the amount of signal being received. This signal could be from the transmitter, or it could be from an interfering source, such as a television broadcast. If more than one or two of the amber RF LEDs are still illuminated while the transmitter is off, then that channel has too much interference, and you should try a different channel. The red RF LED indicates RF overload. This will usually not cause a problem unless you are using more than one system at the same time, in which case, it can cause interference in the other system. 14 Compatibility Perform a Scan and Sync to ensure the transmitter and receiver are set to the same group and channel. Look at the label on the transmitter and receiver to make sure they are in the same band (G50, J50, L50, etc...). Reducing Interference Perform a group or channel scan to find the best open frequency. Perform a sync to transfer the setting to the transmitter. For multiple systems, check that all systems are set to channels in the same group (systems in different bands do not need to be set to the same group). Maintain a line of sight between transmitter and receiver antennas. Move receiver antennas away from metal objects or other sources of RF interference (such as CD players, computers, digital effects, network switches, network cables and Personal Stereo Monitor (PSM) wireless systems). Eliminate RF overload (see below). Increasing Range If the transmitter is more than 6 to 60 m (20 to 200 ft) from the receiver an-
tenna, you may be able to increase range by doing one of the following:
Reduce interference (see above). Increase transmitter RF power level. Use an active directional antenna, antenna distribution system, or other antenna accessory to increase RF range. Eliminating RF Overload If you see the red RF LED on a receiver, try the following:
Reduce the transmitter RF power level Move the transmitter further away from the receiverat least 6 m (20 ft) If you are using active antennas, reduce antenna or amplifier gain. Use omnidirectional antennas Draft 9/14/11 Tables and Diagrams Frequency Range and Transmitter Output Power Band G50 G51 G52 H51 H52 J50 K51 L50 Frequency Range
( MHz) 470 to 534 470 to 534 479 to 534 534 to 598 534 to 565 572 to 636 606 to 670 632 to 696 Power ( mW) 1/10/20 1/10/20 1/10 1/10/20 1/10 10/50 1/10 1/10/20 ULXD1 TA4M Connector Band L51 P51 R51 JB (Tx only) Frequency Range
( MHz) 632 to 696 710 to 782 800 to 810 806 to 810 AB (Rx and Tx) 770 to 810 Q51 X50 794 to 806 925 to 932 Power ( mW) 1/10/20 1/10/20 1/10/20 1/10 A Freq (770.250-
805.750) : 20mW /
10mW / 1mW B Freq: (806.125-
809.750) = 10mW /
1mW 10/50 10 500 500 100 F 1F 1M 470 pF Pad 12dB Z Active Load 5 V DC Audio Input Ground Ground Bias Voltage Audio Input Active Load ULXD4 Audio Outputs 22 F 50 22 F instrument/ aux
-30 dB mic/ line 50 22 F 50 22 F 17 Draft 9/14/11 Certifications ULXD1, ULXD2, ULXD4 Meets essential requirements of the following European Directives:
Low Voltage Directive 2006/95/EC R&TTE Directive 99/5/EC WEEE Directive 2002/96/EC, as amended by 2008/34/EC RoHS Directive 2002/95/EC, as amended by 2008/35/EC Note: Please follow your regional recycling scheme for electronic waste Conforms to European Regulation (EC) No. 1275/2008, as amended. Meets requirements of the following standards: EN 300 422 Parts 1 and 2, EN 301 489 Parts 1 and 9. ULXD1, ULXD2 Certified under FCC Part 74. Certified by IC in Canada under RSS-123 and RSS-102. IC: 616A-ULXD1 G50, 616A-ULXD1 J50, 616A-ULXD1 L50; 16A-ULXD2 G50, 616A-ULXD2 J50, 616A-ULXD2 L50. FCC: DD4ULXD1G50, DD4ULXD1J50, DD4ULXD1L50; 16A-ULXD2G50, DD4ULXD2J50, DD4ULXD2L50. ULXD4 Approved under the Declaration of Conformity (DoC) provision of FCC Part 15. Certified in Canada by IC to RSS-123. IC: 616A-ULXD4 G50, 616A-ULXD4 J50, 616A-ULXD4 L50 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. This device complies with Industry Canada licence-exempt RSS standard(s). Operation of this device is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Note: EMC conformance testing is based on the use of supplied and recommended cable types. The use of other cable types may degrade EMC performance. Changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment. The CE Declaration of Conformity can be obtained from Shure Incorporated or any of its European representatives. For contact information please visit www. shure.com The CE Declaration of Conformity can be obtained from: www.shure.com/europe/compliance Authorized European representative:
Shure Europe GmbH Headquarters Europe, Middle East & Africa Department: EMEA Approval Jakob-Dieffenbacher-Str. 12 75031 Eppingen, Germany Phone: 49-7262-92 49 0 Fax: 49-7262-92 49 11 4 Email: info@shure.de Information to the user This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. LICENSING INFORMATION Licensing: A ministerial license to operate this equipment may be required in certain areas. Consult your national authority for possible requirements. Changes or modifications not expressly approved by Shure Incorporated could void your authority to operate the equipment. Licensing of Shure wireless microphone equip-
ment is the users responsibility, and licensability depends on the users classification and application, and on the selected frequency. Shure strongly urges the user to contact the appropriate telecommunications authority concerning proper licensing, and before choosing and ordering frequencies. 18 Draft 9/14/11