FCC ID: N7NAC710 PCS GSM Wireless Network Card

AirCard 710 Wireless Network Card User Guide 2130135 Rev B PRE-DRAFT 15/10/01 Important Notice Safety and Hazards Preface Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless network card are used in a normal manner with a well-constructed network, the Sierra Wireless network card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless, Inc. accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless network card, or for failure of the Sierra Wireless network card to transmit or receive such data. Do not operate the Sierra Wireless AirCard 710 wireless network card in areas where blasting is in progress, where explosive atmospheres may be present, or near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless network card MUST BE POWERED OFF. The Sierra Wireless network card can transmit signals that could interfere with this equipment. Do not operate the Sierra Wireless network card in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless network card MUST BE POWERED OFF. When operating, the Sierra Wireless network card can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless network cards may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless network card while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence. FCC RF Exposure Information In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this wireless network card complies with the FCC guidelines and these international standards. Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair callquality, damage the phone, or result in violation of FCC regulations. This device has been tested for FCC RF exposure requirements in a laptop PC. To comply with FCC RF exposure requirements the AirCard 710 PCS GSM modem card must be operated with a minimum separation distance of 2 cm (0.8 inches) between the user/nearby persons and the antenna. For more information about RF exposure, please visit the FCC web site at www.fcc.gov. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. SIERRA WIRELESS, INC. SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSE-

QUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT Rev. B Oct. 2001 3 AirCard 710 Wireless Network Ca r d - U s e r G u i d e Patents Copyright Trademarks Contact Information NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA WIRELESS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

[NOTE: WHAT ARE PROPER PATENTS TO LIST HERE? - Derek]

Portions of this product are covered by some or all of the following US patents:

5515013, 5617106, 5629960, 5682602, 5748449, 5845216, 5847553, 5878234, 5890057, 5929815, 6169884, 6191741, 6199168, D367062, D372248, D372701, D416857, D442170 and other patents pending. 2001 Sierra Wireless, Inc. All rights reserved. Sierra Wireless and the Sierra Wireless logo are trademarks of Sierra Wireless, Inc. Heart of the Wireless Machine and AirCard are registered trademarks of Sierra Wireless, Inc. Other trademarks are the property of the respective owners. All product specifications are subject to change without notice. Other trademarks are the property of the respective owners. Sales Desk:

phone: 1-604-232-1488 hours: 8:00am to 5:00pm Pacific Time e-mail: sales@sierrawireless.com Technical Support:

phone: 1-604-231-1128 hours: 6:00am to 5:00pm Pacific Time e-mail: support@sierrawireless.com address: Sierra Wireless, Inc. 13811 Wireless Way Richmond, BC Canada V6V 3A4 fax: 1-604-231-1109 web: www.sierrawireless.com Your comments and suggestions on improving this documentation are welcome and appreciated. Please e-mail your feedback to documen-

tation@sierrawireless.com. Thank you. Consult our web site for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com 4 2130135 Table of Contents Introducing the AirCard 710 Wireless Network Card . 1 About the AirCard 710 Wireless Network Card . 1 Supported Computer Platforms and Wireless Networks . 2 A Network Card, a Modem, and a Phone . 3 How Circuit Mode and Packet Mode Data Connections Differ . 3 Connection Speed . 4 Package Contents . 5 How To Use This Guide . 5 Getting Started . 7 The AirCard 710 Software . 7 Account Activation and Configuration . 7 Choosing a GSM Wireless Service Provider . 8 SIM Card Information . 9 Inserting a SIM Card . 10 Removing a SIM Card . 10 Setting Up the AirCard Network Card With Your Service Provider . 11 Care and Maintenance of Your AirCard 710 Wireless Network Card . 12 Installation on Notebook PCs . 15 Notebook PC System Requirements . 15 Software Installation. 16 Driver Installation . 18 Windows 98, Me, 2000, and XP . 18 Windows 95 Driver Installation . 21 Windows NT Driver Installation . 23 Account Configuration . 28 Activation and Configuration Methods . 28 Manual Activation . 28 Inserting and Removing the AirCard Wireless Network Card . 29 Inserting the AirCard 710 PC Card . 29 Removing the AirCard 710 PC Card . 30 Rev B Oct. 2001 5 AirCard 710 Wireless Network Ca r d - U s e r G u i d e The Watcher Window and Indicators . 33 Launching the Watcher Program . 33 Launching Watcher on Notebook PCs . 33 Menus and Window Controls . 34 The Menu Bar . 34 The Minimize, Toggle Full/Compact and Close Boxes . 35 Connection Displays. 35 Connection Status Area . 35 Call Status Box . 37 Indicator Area . 38 Taskbar Status Area Icons . 39 Data Connections Through GSM and GPRS . 41 Dial-Up Circuit Mode Calls . 42 Initiating a Dial-Up Data Call . 42 Closing a Dial-Up Data Call

. 43 Incoming Data Calls . 43 Packet Mode Connections. 43 Initiating a Packet Mode Connection . 43 Closing a Packet Mode Connection . 43 GSM Voice Connections . 45 The Dial Pad . 46 The Scratch Pad . 47 Making a Voice Call . 48 Initiating a Voice Call

. 48 Answering a Voice Call . 48 Ending a Voice Call

. 48 Watcher Menu Options . 51 The View Menu . 51 Always On Top . 51 Docking . 51 Toggle Full/Compact . 51 6 2130135 Contents The Tools Menu . 53 SMS Manager . 53 Phone Book . 59 Call Log . 59 Connection Manager . 61 KeyGuard . 63 Options . 63 Administration > Activation Wizard . 81 Administration > Modem Update . 81 The Help Menu . 81 Help Topics . 81 About Watcher . 83 Network Adapter Manager (for Multiple Network Cards) . 85 How Windows Works With Network Interface Cards. 85 Windows 95, 98, NT and Me. 86 Switching Primary Cards . 86 Windows 2000 and XP . 87 Stopping a Network Card . 88 Pop-Up Menu Items . 88 Online Help . 88 Version Information . 88 Closing the Network Adapter Manager

. 88 AirCard 710 PC Card:

Technical Specifications . 91 LED Operation . 91 Radio Frequency and Electrical Specifications . 92 Environmental Specifications . 92 AirCard 710 PC Card:

Regulatory Information . 93 Rev B Oct. 2001 7 AirCard 710 Wireless Network Ca r d - U s e r G u i d e 8 2130135 1: Introducing the AirCard 710 Wireless Network Card 0 1 7 d r a C r i A s c i s a B About the AirCard 710 Wireless Network Card

A Network Card, a Modem, and a Phone

Package Contents

How To Use This Guide About the AirCard 710 Wireless Network Card The Sierra Wireless AirCard 710 wireless network card lets your Microsoft Windowsbased notebook PC connect to the Internet and other networks without wires, using cellular telephone radio frequencies and the GSM (Global System for Mobile Communications) digital telephone infrastructure. The AirCard PC Card fits into a standard Type II PC Card slot

(available on most notebook PCs) and functions as a wireless network card, a modem, and a mobile phone. This card allows you to connect to the Internet, send and receive e-mail, connect to a corporate network, and make phone or fax calls, without needing a network cable or phone line. When packet mode service is available (see How Circuit Mode and Packet Mode Data Connections Differ on page 3), the AirCard 710 network card provides an always-on data connection, just like an Ethernet card or other wired network adapter. Rev B Oct. 2001 1 AirCard 710 Wireless Network Card - User Guide Note: Do not insert the AirCard 710 wireless network card into a PC Card slot until after you have installed the software from the AirCard 710 CD-ROM. The AirCard network card includes its own retractable antenna, and a connector for a standard cellular telephone headset for voice calls. It draws electricity from your computers PC Card slot, so it does not need its own battery power. Note: If you have more than one type of supported computer, you can move the AirCard 710 network card from one notebook PC to another at any timeas long as you have installed the proper software and drivers on each computer. Supported Computer Platforms and Wireless Networks Windows Computer Platforms The AirCard 710 wireless network card functions in notebook PCs running Windows 95, 98, 98 SE, Me, NT 4.0, 2000, and XP. For more details, see Notebook PC System Requirements on page 15. North American GSM Wireless Networks The AirCard 710 network card operates over a type of wireless network called GSM (Global System for Mobile communications), supported by a number of wireless carriers in North America and around the world. This network technology has many features beyond providing a wireless link, including SMS (Short Messaging Service, also known as text messaging) which allows you to exchange brief text messages with others on the GSM network, whether they are using a wireless network card on their computers, or simply an SMS-capable mobile GSM telephone. To use the AirCard 710 network card, you must have an account that gives you access to a GSM network running on North American PCS (Personal Communications System) radio channels. For technical details, see Radio Frequency and Electrical Specifications on page 92. Note: Every GSM network worldwide operates on one of three radio frequency bands. The AirCard 710 network card operates only in the 1900 MHz PCS band used in North America. Sierra Wireless also manufactures the AirCard 750 wireless network card, which supports all three bands and works anywhere worldwide with GSM coverage. Like GSM mobile phones, the AirCard 710 network card requires a SIM card (also known as a smart card or smart chip), provided by your wireless service provider, in order to function. See SIM Card Information on page 9. 2 2130135 Note: More information about GSM networks is available on the GSM Development Group web site, www.cdg.org. 0 1 7 d r a C r i A s c i s a B Introduction A Network Card, a Modem, and a Phone The AirCard 710 wireless network card operates in three different modes, depending on the services you need to use and their availability in your current area:

Network Card (Packet Mode) Where packet mode service is available (see the next section), the AirCard 710 wireless network card is a true network card that works just like the network cards familiar to most corporate computer users (such as Ethernet andToken Ring cards). Modem (Circuit Mode) When acting as a modem (in circuit mode), the AirCard 710 network card allows you to dial up any other modem (such as an Internet service provider for dial-up Internet access) or receive faxes. Phone (Voice Mode) You can also connect a handset to the AirCard 710 network card and use it as a phone in voice mode. In this mode, your computer acts like a mobile phone handset, but with some different and often more flexible features. See the chapter GSM Voice Connections on page 45. How Circuit Mode and Packet Mode Data Connections Differ While the AirCard 710s voice mode works much like a mobile telephone, there are several differences between thecards two data modes:

Circuit mode connections (also known as circuit-switched data, or CSD) require the AirCard network card to dial a telephone number and make a connection like a traditional computer modem, using the GSM digital cellular network just as traditional modems use telephone wires. They work just like voice phone calls: the connection between your AirCard network card and the other modem consumes a complete circuit on the telephone network, which remains open as long as the connection is open. When you are finished with a CSD call, as with a voice call, you disconnect from the network. Wireless service provid-

ers typically charge for circuit mode connections by con-

nection timeper minute or per second, just like voice calls. You are charged whenever you are connected, even if you are not transmitting any data. Packet mode data connections, on the other hand, allow the AirCard network card to connect instantly to the GSM network with a few mouse clicks, using a protocol called Rev B Oct. 2001 3 AirCard 710 Wireless Network Card - User Guide General Packet Radio Service (GPRS). Like Internet connections over cable modems, digital subscriber lines

(DSL), or high-bandwidth corporate connections, GPRS connections do not consume an entire data circuitthey break up their data into small chunks called packets, which share data circuits with other packets from other users, and find their way across the network to be reassembled at their destination. Such connections are known aspacket-

switched data. The Internet is a packet-switched network. To connect to the Internet or your corporate network in packet mode, you simply insert the AirCard 710 PC Card, click a few buttons, and launch your network software such as a web browser, e-mail client, file transfer applica-

tion, or other program. A packet mode connection behaves as an always on connectionyou do not need to dial up each time you connect. Since GPRS efficiently shares radio and network resources with other GSM users, wireless ser-

vice providers typically charge for packet mode data by the amount of information transmitted, not by connection time, so you can remain connected indefinitely. In general, packet mode service is more economical, faster, and more convenient for most users. However, since it requires service providers to install GPRS technology at each cellular radio tower, it is not available everywhere that GSM coverage is. (For information about service providers and GSM coverage, see Choosing a GSM Wireless Service Provider on page 8.) Since the AirCard 710 network card supports both circuit and packet modes, it provides all the advantages of GPRS packet data where it is available, while allowing you to use circuit-

switched connections where GPRS has not yet been imple-

mented. The benefits to you are that you can use the AirCard network card in any area that has 1900 MHz GSM coverage

(assuming there are no account restrictions) and you will be able to take advantage of the fastest possible data transmission speed. Connection Speed The speed of your wireless network connection depends on a number of factors, including:

Whether you have a circuit mode (CSD) or packet mode

(GPRS) data connection. How your service provider has configured its GSM data network. How many people are using GSM data and voice services in your current area. 4 2130135 0 1 7 d r a C r i A s c i s a B Introduction Circuit mode data connections (see Dial-Up Circuit Mode Calls on page 42) have a maximum data throughput of 9.6 kilobits per second (kbps), usable for basic e-mail and web browsing applications. GPRS packet mode data connections (see Packet Mode Connec-

tions on page 43) are generally much faster, but can vary considerably depending on network configuration and congestion. The theoretical maximum for GPRS packet mode connections is 171.2 kbps, while in real-world situations, the actual maximum throughput is about 115 kbps, which is comparable to high-speed Internet connections such as cable modems and digital subscriber lines (DSL). Package Contents Your AirCard 710 package contains the following components:

AirCard 710 wireless network card with retractable antenna CD containing the AirCard software and this user guide in Adobe Acrobat (PDF) format Quick reference card Depending on your wireless service provider and the retailer who supplied your AirCard 710 wireless network card, the package may also include:

SIM card, also known as a smart card or smart chip If you want to use the AirCard 710 network card as a phone, a headset is necessary. Any standard headset with a 2.5 mm jack should work. How To Use This Guide This user guide is designed to provide you with all the infor-

mation you need to install and use your network card. All users should read Introducing the AirCard 710 Wireless Network Card (this chapter), and Getting Started on page 7, which give you an overview of the AirCard 710 network card, providing the background information to understand the following sections. Depending on what type of computer you are using and its operating system, you will need to read the appropriate section of one of the next three chapters. Installation on Notebook PCs on page 15, Installation on Handheld PCs on page 33, or Installation on Pocket PCs on page 41. Each provides step-by-step instructions on installing Rev B Oct. 2001 5 AirCard 710 Wireless Network Card - User Guide and configuring the AirCard 710 network card on the various supported computer platforms. Everyone should look over The Watcher Window and Indicators on page 33, Data Connections Through GSM and GPRS on page 41, GSM Voice Connections on page 45, and Watcher Menu Options on page 51. Those chapters describe how to use the Watcher software to control your AirCard 710 network card. If you use a notebook computer, Network Adapter Manager (for Multiple Network Cards) on page 85 describes how the Sierra Wireless Network Adapter Manager program allows you to switch from one network card to another, if you have more than one installed. AirCard 710 PC Card: Technical Specifications on page 91 provides electrical, radio frequency, and other infor-

mation about the AirCard 710 for those who require technical details, while AirCard 710 PC Card: Regulatory Information on page 93 provides information on various regulatory approvals. 6 2130135 2: Getting Started

The AirCard 710 0 1 7 d r a C r i A s c i s a B Software

Account Activation and Configuration

SIM Card Information

Care and Maintenance of Your AirCard 710 Wireless Network Card Before you can begin using the AirCard 710 wireless network card, you must:

1. Ensure that you have a SIM card (also known as a smart card or smart chip), and insert it into the slot in your AirCard PC Card. A SIM card should either be included with your AirCard package, or obtained from your wireless service provider. 2. Install the AirCard 710 software. 3. Activate an account and configure the AirCard network card to use your account, unless it has been preactivated. This section provides an overview of this process. The AirCard 710 Software The AirCard 710 wireless network card comes with this software:

Note: You must run Watcher anytime you use the AirCard 710 network card. Note: Install the AirCard software from the CD before inserting the AirCard PC Card into your computer, using the instructions in the installation chapter appropriate for your computer and operating system. An application called Watcher that you use to manage the AirCard and monitor your wireless connections An application called the Network Adapter Manager that allows you to switch between the AirCard 710 network card and other network cards The driver software that forms the interface between the network card and your Windows operating system Detailed installation instructions are provided in the next chapter. Account Activation and Configuration Companies that operate GSM networks and provide access to these networks are called wireless service providers. They are often subsidiaries of or otherwise related to traditional telephone and telecommunications companies. You must have Rev B Oct. 2001 7 AirCard 710 Wireless Network Card - User Guide Note: Most service providers have coverage maps on their web sites, and their retailers usually have printed coverage maps available. an account with a GSM service provider to use the AirCard710 network card. The process of setting up an account is called activation. Choosing a GSM Wireless Service Provider If you purchased the AirCard 710 wireless network card from a service provider, you may already have an account and a SIM card (see the next section). If so, your network card is preactivatedyou need only insert the SIM card and install the software and drivers to start using your card. Otherwise, you can refer to the Sierra Wireless web site, www.sierrawireless.com, for a list of service providers. When choosing a service provider, consider the following criteria:

Basic GSM Coverage There are GSM networks that operate in the frequency bands supported by the AirCard 710 wireless network card

(the 1900 MHz radio channels known as the PCS band) throughout North America and in some other parts of the world. Other GSM operators, such as those in Europe, may use other frequency bands not supported by the AirCard 710 network card. (Sierra Wireless also manufactures the AirCard 750 wireless network card, which supports all cur-

rent GSM radio frequencies worldwide.) Each service provider operates a network that covers a lim-

ited geographical area within the overall GSM coverage area. Most service providers have roaming agreements with other service providers, so that they can offer service outside of the coverage area of their own networks. For example, if you live in Vancouver and travel frequently to Los Angeles, you can obtain an account with a Vancouver service provider that has a roaming agreement with a ser-

vice provider in Los Angeles. You would then have local service in Vancouver, and roaming service in Seattle. (Most service providers charge more for roaming service than local service.) Select a service provider that gives you network coverage in all areas you intend to use the AirCard 710 network card. GPRS Coverage Support for the high-speed packet mode data features of the AirCard 710 network card requires that your service provider offer General Packet Radio Service (GPRS). To do 8 2130135 Getting Started so, service providers must install additional equipment at their cellular radio towers and throughout their networks, so not all areas with GSM coverage also have GPRS cover-

age. If you intend to use packet mode data connections, ensure that your service provider offers them in your area and that their roaming agreements with other providers include GPRS services. 0 1 7 d r a C r i A s c i s a B Pricing Each service provider has its own pricing options. There are flat rate accounts which provide you a maximum num-

ber of minutes of network usage for a fixed monthly fee. There are accounts for which you are charged for network usage by the minute or by the amount of data transmitted. You may want to shop around to find the best value, depending on the mix of voice, circuit-mode data, and packet-mode data services you intend to use. SIM Card Information Note: The fee for service is usually higher when you are roaming (connecting to a network other than the one belonging to your service provider). Note: If you change GSM service providers at any time

(such as if you move to a new city), you will need a new SIM card from your new service provider, and you must reactivate your AirCard 710 network card in the new location. The SIM card is a small, thin data chip, about the size of a postage stamp, that identifies your account and your AirCard 710 network card to the GSM wireless network. It is the same type of card used as a smart card or smart chip in GSM mobile phonesin fact, your service provider may allow you to move the same SIM card between a mobile phone and your AirCard network card. Your AirCard package may have included a SIM card from your service provider, or you may need to obtain one. Figure 2-1: A SIM Card (Left) Rev B Oct. 2001 9 AirCard 710 Wireless Network Card - User Guide Inserting a SIM Card To install your SIM card into the AirCard 710 network card, follow these steps:

1. Hold the AirCard 710 network card with the label on top and the antenna closest to you, as shown in the first photo-

graph. 2. Locate the thin SIM card slot on the left side of the AirCard PC Cards antenna end. 3. Grasp the SIM card as shown, with the metal connectors on the bottom, the serial number on top, and the corner notch on the right side closest to you. 4. Insert the end of the SIM card into the slot, and gently push it until it clicks into place. Figure 2-2: Inserting the SIM Card Into the AirCard 710 SIM Card Slot 5. Once the SIM card is properly inserted, it should not stick out significantly from the slot. Figure 2-3: A Properly Inserted SIM Card Removing a SIM Card To remove the SIM card, you will need a slim object, such as the tip of a pen or a straightened paper clip, to push into the eject hole. 1. Place the AirCard 710 PC Card on a smooth, hard surface such as a tabletop, as shown in the following photograph. 10 2130135 Getting Started 0 1 7 d r a C r i A s c i s a B Figure 2-4: Positioning a Pen to Eject the SIM Card 2. Position your pen or paperclip above the eject hole, which is on the top surface of the AirCard housing, just to the right of the SIM card slot. 3. Press down firmly (but without excessive force) on the eject hole. The SIM card should pop out of its slot. Figure 2-5: Ejecting and Removing the SIM Card 4. Gently pull the SIM card from the slot until it slides free. Setting Up the AirCard Network Card With Your Service Provider Your service provider will activate your account. You may be able to do so by telephone, on your service providers web site, or in person at a retail store. To activate your account, your service provider needs to know:

The billing information used to collect payment for your network usage The ESN (electronic serial number) assigned to your wireless network card during the manufacturing process. The ESN is printed on a label on the bottom of the AirCard housing, in the form 00-A0-D5-xx-xx-xx, where the xs are characters unique to your particular card. The ESN can also be displayed in Watcher (see About Watcher on page 83). The SIM card serial number (printed on the upper surface of the SIM card itself) Rev B Oct. 2001 11 AirCard 710 Wireless Network Card - User Guide Your service provider must provide to you:

A phone number for your AirCard network card An activation code to let you set up your AirCard network card using the Watcher Activation Wizard Unless your AirCard network card has been preactivated, Watcher will automatically detect that no account has been configured when you run it for the first time. Watcher will then auto-launch the Activation Wizard to guide you through the activation and configuration process. Figure 2-6: The First Screen of the Activation Wizard Care and Maintenance of Your AirCard 710 Wireless Network Card As with any electronic device, the AirCard 710 wireless network card must be handled with care to keep it operating reliably. Follow these guidelines in using and storing your card:

Do not apply adhesive labels to the AirCard housing. This may cause the PC Card to become jammed inside the card slot in your computer, or prevent it from being inserted properly. Radio signal strength is usually best when the antenna is fully extended and perpendicular to the AirCard 710 PC Card housing. The antenna should bend easily at the hinge. Figure 2-7: (Left) Proper Positioning of the AirCard 710 Antenna When storing or transporting your PC in a case (such as a notebook bag), retract the AirCard antenna and position 12 2130135 Getting Started the computer where the antenna tip cannot be crushed or broken. The AirCard network card should fit easily into your computers PC Card slot. Forcing the AirCard into a slot may damage the connector pins. 0 1 7 d r a C r i A s c i s a B Figure 2-8: Inserting the AirCard 710 Wireless Network Card Protect the card from liquids, dust, and excessive heat

(seeRadio Frequency and Electrical Specifications on page 92 for details). When it is not installed in your computer, store the AirCard network card in a safe place. Rev B Oct. 2001 13 AirCard 710 Wireless Network Card - User Guide 14 2130135 3: Installation on Notebook PCs

Notebook PC System Requirements

Software Installation

Driver Installation

Account Configuration

Account Configuration n o i t a l l a t s n I s C P k o o b e t o N n o Note: You must install the software before inserting the AirCard network card into your computer, by following the detailed software and driver installation instructions in this chapter. This chapter guides you through the steps necessary to make the AirCard 710 wireless network card operational on a notebook PC. The basic steps are:

Insert the AirCard CD into your CD-ROM drive and install the Watcher and Network Adapter Manager (NAM) software. Insert the AirCard network card into the PC Card slot of your computer and install the AirCard 710 driver from the CD. If the AirCard network card has not been preactivated by your service provider, use the Activation Wizard (which should launch automatically) to configure it. Before you begin the installation process, ensure that your PC is running a supported operating system and meets the hardware requirements described below. Notebook PC System Requirements On notebook computers, the AirCard 710 wireless network card requires an Intel-compatible processor1, and supports the following operating systems:

Microsoft Windows 95 OSR2 and higher Windows 98 and 98 SE 1. Non-Intelcompatible processors such as the Compaq Alpha are not supported, even if they run a supported operating sys-

tem such as Windows NT. Rev B Oct. 2001 15 AirCard 710 Wireless Network Card - User Guide Windows Me Windows NT 4.0 with Service Pack 6a Windows 2000 Windows XP To install the AirCard wireless network card, you require these system resources:

Table 3-1 :System Resource Requirements Card Slots 1 Type II PCMCIA (PC Card) Slot Communications Ports 1 Available Disk Drive CD-ROM I/O Resources 1 IRQ, 40 bytes I/O Space Memory Disk Space 32 MB 7 MB Software Installation Follow these steps to install the Watcher and Network Adapter Manager programs required by your AirCard network card:

Figure 3-1: Inserting the AirCard 710 CD to Install the Software 1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should start automatically and display a menu. 16 2130135 Note: Users of Windows 2000, NT, and XP must be logged in with administrative privileges to install the AirCard software. Install - Notebook PCs n o i t a l l a t s n I s C P k o o b e t o N n o Figure 3-2: The AirCard 710 Installation Menu 2. If the menu does not appear, select Start > Run and enter d:\launch.exe, where d is the drive letter of your CD-ROM drive. 3. From the CD start-upwindow, select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard. 4. Use the Next and Back buttons to navigate through the wizard, noting the following:

The first series of windows in the InstallShield Wizard installs Watcher, and the second series installs the Network Adapter Manager. You must indicate your acceptance of the terms of the license agreement by clicking Yes to proceed with the installation. Use the default settings for the Destination Location and Program Folder unless you have special requirements and an advanced understanding of PC configuration.

(The Destination Location dictates where the software is installed. The Program Folder dictates the name assigned to the software in Start menu.) A check box allows you to choose to display release notes. The release notes list known issues in the software and appear in the Windows Notepad. (If you choose to display them, when you are finished reading, use the close box in the upper right corner of the window to close Notepad.) A check box allows you to choose to have a desktop shortcut for Watcher. This gives you the option of launching Watcher by double clicking an icon on your desktop (as well as from the Start menu). Click Finish to close the last screen of each wizard. Once your PC is re-started, the software is installed. You can proceed to install the driver. Rev B Oct. 2001 17 AirCard 710 Wireless Network Card - User Guide Note: A driver is software that forms the interface between a device (such as the AirCard 710 network card) and the operating system on your PC (such as Windows 98). Driver Installation There is an AirCard driver for each supported operating system on the AirCard CD. The AirCard 710 wireless network card will not function properly unless the appropriate driver for your operating system is installed. In Windows 95, 98, Me, 2000, andXP, driver installation is done through a wizard. Windows NT does not have a wizard to facilitate driver installation. Follow the detailed instructions for your operating system in one of the following sections. Windows 98, Me, 2000, and XP To install the AirCard driver in Windows 98, 2000 or Me, follow these instructions:

Note: Do not forcefully insert the AirCard network card into your computer, or you may damage the connector pins. 1. 2. Insert the AirCard CD into your CD-ROM drive, if not already inserted, and close any Windows programs that are running. If the CD start-up menu is displayed, use the exit option in the lower left corner of the screen to exit the menu. 3. With the label facing up, carefully insert the AirCard network card into your computers PC Card slot. Windows should detect that a new device has been inserted and launch the wizard that guides you through the driver installation. Figure 3-3: Inserting the AirCard 710 Network Card 4. Before working with the wizard, grasp the tip of the AirCard 710 antenna and pull it to extend the antenna fully (it should click into place). Then pivot the antenna hinge so that it is vertical, as shown. 18 2130135 Install - Notebook PCs Figure 3-4: Extending the AirCard 710 Antenna Until It Clicks Into Place n o i t a l l a t s n I s C P k o o b e t o N n o Figure 3-5: Pivoting the AirCard 710 Antenna at the Hinge 5. Follow the instructions corresponding to your operating system below. Windows 98 and 98 SE 1. Click Next on the first window of the Add New Hardware Wizard to proceed to the next window. 2. Select Search for the best driver for your device (Recommended) and click Next to proceed to the next window. 3. Ensure that Specify a location is the only check box selected, enter d:\Drivers\Win98 where d is the drive letter for your CD-ROM drive, and click Next to proceed. 4. Click Next on the window that displays the file name. 5. Click Finish and repeat steps 1 to 4 as prompted. 6. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.) Windows Me 1. Click Specify the location of the driver (Advanced) on the first window of the Add New Hardware Wizard and click Next to proceed. 2. Select the Search for the best driver for your device radio button, and the Specify a location check box, then enter Rev B Oct. 2001 19 AirCard 710 Wireless Network Card - User Guide d:\Drivers\WinMe where d is the drive letter of your CD-

ROM drive. Click Next to proceed to the next window. 3. If prompted, What would you like to install?, select The updated software (Recommended) and click Next. 4. Click Next on the window that displays a file name. 5. Click Finish and repeat steps 1 to 4 as prompted. 6. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.) Windows 2000 1. Click Next on the first window of the Found New Hardware Wizard to proceed to the next window. 2. Select Search for a suitable driver for my device (recommended) and click Next. 3. Ensure that Specify a location, under Optional search locations, is selected and click Next to proceed. 4. Enter d:\Drivers\Win2k, where d is the drive letter for your CD-ROM drive, and click OK to proceed. 5. Click Next on the window that displays the file name. 6. If the Digital Signature Not Found window displays, click Yes. 7. Click Finish to proceed. Repeat steps 1 to 6 as prompted. 8. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.) Windows XP 1. Click Next on the first window of the Found New Hardware Wizard to proceed to the next window. 2. Select Search for a suitable driver for my device (recommended) and click Next. 3. Ensure that Specify a location, under Optional search locations, is selected and click Next to proceed. 4. Enter d:\Drivers\Win2k, where d is the drive letter for your CD-ROM drive, and click OK to proceed. 5. Click Next on the window that displays the file name. 6. If the Digital Signature Not Found window displays, click Yes. 7. Click Finish to proceed. Repeat steps 1 to 6 as prompted. 8. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.) 20 2130135 n o i t a l l a t s n I s C P k o o b e t o N n o Install - Notebook PCs Once your PC is restarted, the driver is installed and you can proceed to configure the AirCard network card to use your account (if it was not preactivated). Windows 95 Driver Installation Note: Windows system files may be required to complete installation of the AirCard 710 driver. These files are located on the Windows CD and may be stored on your hard drive in .CAB files. Ensure you have your Windows CD, or know the location of the .CAB files, before proceeding. Depending on how Windows 95 was installed on your PC and what devices have since been installed, your PC Card

(PCMCIA) slots may or may not have been enabled and the TCP/IP stack may or may not be installed. These instructions guide you through these steps:

1. Verifying that the PC Card slots are enabled 2. Verifying that TCP/IP is installed 3. Installing the driver Verifying That the PC Card Slots Are Enabled 1. Open the Control Panel by selecting Start > Settings >

Control Panel. 2. Double click the PC Card icon. 3. 4. If the PC Card (PCMCIA) Properties window is displayed, the slots are enabled and you can proceed to the section Verifying That TCP/IP Is Installed. If the PC Card (PCMCIA) Wizard is displayed, the slots are not yet enabled, and the wizard guides you through the enabling process. (Generally it is sufficient to clickNext at each window.) Click Finish on the final window and click Yes when prompted to restart the PC. Verifying That TCP/IP Is Installed 1. If the Control Panel is not already open, select Start >

Settings > Control Panel to open it. 2. Double click the Network icon. 3. Look for TCP/IP next to any listing on the Configuration tab. If TCP/IP is listed, you can close the window and proceed to the section Installing the Driver. 4. If TCP/IP is not listed, click the Add... button to open the Select ComponentType window. Rev B Oct. 2001 21 AirCard 710 Wireless Network Card - User Guide 5. Select Protocol in the component type list and click the Add... button to open the Select Network Protocolwindow. 6. Select Microsoft under Manufacturers and TCP/IP under Network Protocols, then click the OK button. 7. Verify that a listing for TCP/IP appears in the Network window and then click the OK button to close the window. 8. 9. If you are prompted that your network is not complete, make the selections appropriate to your network configu-

ration. If you are prompted for the Windows CD, remove the AirCard CD and insert the Windows CD in your CD-ROM drive, or enter the path to the .CAB files. 10. Click Yes at the prompt to restart your PC. Once the PC has restarted, proceed to the next section. Installing the Driver 1. 2. Insert the AirCard CD into your CD-ROM drive, if it is not already inserted, and close any Windows programs that are running. If the CD start-up menu is displayed, use the exit option in the lower left corner of the screen to exit the menu. 3. With the label facing up, carefully insert the AirCard network card into your computers PC Card slot. Windows should detect that a new device has been inserted and launch the wizard that guides you through the driver installation. Figure 3-6: Inserting the AirCard 710 Network Card 4. Before working with the wizard, grasp the tip of the AirCard 710 antenna and pull it to extend the antenna fully (it should click into place). Then pivot the antenna hinge so that it is vertical, as shown. 22 2130135 Install - Notebook PCs Figure 3-7: Extending the AirCard 710 Antenna Until It Clicks Into Place n o i t a l l a t s n I s C P k o o b e t o N n o Figure 3-8: Pivoting the AirCard 710 Antenna at the Hinge 5. Click Next on the first window of the Update Device Driver Wizard to proceed to the next window. 6. Click the Other Locations... button to open the Select Other Location window. 7. Enter d:\Drivers\Win95 where d is the drive letter for your CD-ROM drive and click OK. The wizard should search for and find the Windows 95 AirCard driver on the CD-ROM drive. 8. Click Finish and repeat steps 4 to 6 as prompted. 9. If you are prompted to insert the Windows 95 CD, remove the AirCard CD and insert the Windows CD. 10. If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. You must restart your PC to complete the driver installation. Windows NT Driver Installation Since Windows NT does not have the Plug and Play feature included in other Windows operating systems, installing the AirCard driver requires more steps. Installation involves:

1. Verifying that your PC Card slots are enabled 2. Checking whether Networking is installed Rev B Oct. 2001 23 AirCard 710 Wireless Network Card - User Guide Note: You must re-install the Windows NT Service Pack following installation of the AirCard driver. Ensure you have your Service Pack CD before you begin. (Windows NT 4.0 Service Pack 6a is supported.) Once you have determined whether Networking is installed, proceed to the appropriate section:

Installing the Driver When Networking Has Not Been Installed on page 26, or Installing the Driver When Networking Is Already Installed on page 27 Note: Windows system files may also be required to complete the installation. These files are located on the Windows NT CD and may also be stored as .CAB files on your hard drive. If the .CAB files are not available to you, copy the Windows NT driver from the AirCard CD to a directory on your hard drive. The Windows NT driver is located on the CD in the directory \Drivers\WinNT. Windows NT Users: Your PC must be powered off whenever you insert or eject the AirCard network card. 1. If your PC is on, close any Windows programs that are running and shut down the PC. 2. With the label facing up and your PC powered off, carefully insert the AirCard network card into your computers PC Card slot. Figure 3-9: Inserting the AirCard 710 Network Card 3. Grasp the tip of the AirCard 710 antenna and pull it to extend the antenna fully (it should click into place). Then pivot the antenna hinge so that it is vertical, as shown. Figure 3-10: Extending the AirCard 710 Antenna Until It Clicks Into Place 24 2130135 Install - Notebook PCs Figure 3-11: Pivoting the AirCard 710 Antenna at the Hinge 4. Insert the AirCard CD into your CD-ROM drive, if it is not already inserted. n o i t a l l a t s n I s C P k o o b e t o N n o Figure 3-12: Inserting the AirCard 710 CD to Install the Windows NT Driver 5. If the CD start-up menu is displayed, use the exit option in the lower left corner of the screen to exit the menu. Verifying That the PC Card Slots Are Enabled 1. Open the Control Panel by selecting Start > Settings >

Control Panel from the taskbar. 2. Double click the PC Card icon. 3. 4. If a window titled PC Card (PCMCIA) Properties displays, the slots are already enabled. Close this window and proceed to the next section. If the PC Card (PCMCIA) Wizard displays, the slots are not yet enabled, and the wizard guides you through the installation process. (Generally it is sufficient to click Next at each window.) Click Finish on the final window and you should be prompted to restart your PC. Click Yes and allow the PC to shut down. Then restart it. Determining Whether Networking is Installed 1. If the Control Panel is not open, select Start > Settings >

Control Panel. 2. Double click the Network icon. Rev B Oct. 2001 25 AirCard 710 Wireless Network Card - User Guide 3. 4. If the Network window opens, networking is already installed. Proceed to the section Installing the Driver When Networking Is Already Installed on page 27. If a dialog box appears prompting you to install Networking, the component has not yet been installed. Proceed to the next section, Installing the Driver When Networking Has Not Been Installed. Installing the Driver When Networking Has Not Been Installed 1. Click Yes to the prompt, Do you want to install it now?

to launch the wizard that installs Networking. 2. Click the check boxes on the first window of the wizard so that Wired to the network: is checked and Remote access to the network: is not checked. Click Next to proceed. 3. Click the Select from list... button to open the Select Network Adapter window. 4. Click the Have Disk... button to open the Insert Disk window. 5. 6. 7. If you have copied the driver from the AirCard CD to your hard drive, enter the path to the driver and click OK to open the Select OEM Option window. If you are installing the driver from the AirCard CD, enter d:\Drivers\WinNT where d is the drive letter for your CD-

ROM drive and click OK to open the Select OEM Option window. If Sierra Wireless AirCard 710 is highlighted, click OK. The Sierra Wireless AirCard 710 should appear in the Network Setup Wizard under Network Adapters. Otherwise click Cancel and repeat the previous two steps. 8. Click Next to display a list of network protocols. 9. Ensure TCP/IP Protocol is checked (as well as any other protocols appropriate to your network configuration) and click Next to display a list of network services. 10. Select the services appropriate to your network configu-

ration and click Next. (For the purpose of installing the AirCard 710, it does not matter what selections you make in this window.) 11. Click Next. 12. If the Windows NT Setup window appears, system files are required to install the components you checked. Either insert the Windows NT CD and enter your CD-ROM drive letter, or enter the path to the .CAB files. Click Continue. 13. Use the drop down menus to select an IRQ and I/O Space, noting that the AirCard 710 requires 1 IRQ and 40 bytes of 26 2130135 n o i t a l l a t s n I s C P k o o b e t o N n o Install - Notebook PCs I/O Space. By default, Windows displays an available IRQ Level and available I/O Port Address. In most cases, these values will work. Click Continue. 14. If the Windows NT Setup window displays again, enter the path to your CD-ROM drive or the .CAB files. 15. Click Yes at the DHCP prompt to proceed to a display of network bindings. (DHCP or Dynamic Host Configuration Protocol is required by the AirCard 710 regardless of your network configuration.) 16. Click Next to start the Network component. 17. Click Next to proceed to the window in which you enter a Computer Name and Workgroup or Domain. 18. Enter the information appropriate to your network config-

uration and click Next. 19. Click Finish on the final window of the wizard. 20. Click Yes at the prompt to restart yourPC. (You must restart your PC to complete the driver installation.) 21. When the PC restarts, re-install your Service Pack. 22. On completion of this step, the driver is installed and you can proceed to configure the AirCard network card to use your account (if it was not preactivated). Installing the Driver When Networking Is Already Installed 1. Click the Adapters tab in the Network window. 2. Click the Add... button to open the Select Network Adapter window. 3. Click the Have Disk... button to open the Insert Disk window. 4. 5. 6. If you have copied the driver from the AirCard CD to your hard drive, enter the path to the driver and click OK to open the Select OEM Option window. If you are installing the driver from the AirCard CD, enter d:\Drivers\WinNT where d is the drive letter for your CD-

ROM drive and click OK to open the Select OEM Option window. If Sierra Wireless AirCard 710 is highlighted, click OK. The Sierra Wireless AirCard 710 should appear under Network Adapters in the Network Setup Wizard. Otherwise, click Cancel and repeat the previous two steps. 7. Use the drop-down menus to select an IRQ and I/O Space, noting that the AirCard 710 requires 1 IRQ and 40 bytes of I/O Space. By default, Windows displays an available IRQ Rev B Oct. 2001 27 AirCard 710 Wireless Network Card - User Guide Note: For information on obtaining a GSM wireless account from a service provider, see Introducing the AirCard 710 Wireless Network Card on page 1 and Getting Started on page 7. In particular, consult the section SIM Card Information on page 9. Level and I/O Port Address. In most cases, these values will work. Click Continue. 8. Click the Close button on the Network window to display the Microsoft TCP/IP Properties window. 9. Click Yes when prompted to restart your PC. (You must restart your PC to complete the driver installation.) 10. When the PC restarts, re-install your Service Pack. 11. On completion of this step, the driver is installed and you can proceed to configure the AirCard network card to use your account (if it was not preactivated). Account Configuration The final step to making the AirCard 710 wireless network card operational is configuring it to use your account. If you purchased a preactivated card, this step is not necessary. Once the software and driver are installed, the AirCard network card is ready for use. Otherwise, you must use the Activation Wizard to activate and configure your account. Activation and Configuration Methods Your service provider may offer several methods of setting up your AirCard network card to work on their GSM systemby telephone, on the Web, in person at a retail outlet, or automati-

cally using your AirCard network card in your computer. Consult your service provider for the best one to use. Manual Activation Manual Activation, the most common way of activating and configuring your account, involves phoning your service provider (or visiting their web site), exchanging information, and entering your account information into the appropriate fields in the Activation Wizard.You require a phone or Internet connection, other than the AirCard network card itself, to use this method. To activate an account and configure your AirCard network card:

1. 2. Insert the AirCard network card into your PC Card slot, if it is not already inserted. If the Activation Wizard does not launch automatically, run Watcher by selecting Start > Programs > Sierra Wireless>

28 2130135 Install - Notebook PCs AirCard 710 > Watcher for AirCard 710 and in Watcher select Tools > Administration > Activation Wizard. n o i t a l l a t s n I s C P k o o b e t o N n o Figure 3-13: The AirCard 710 Activation Wizard 3. Use the Next and Back buttons to navigate through the Activation Wizard, noting the following:

Use the radio buttons to select Manual Activation as the method of activation you want to use, unless your service provider specifies another. Obtain the billing information listed on the second window of the wizard before contacting the service provider or proceeding to the next window. Tell the representative (or enter into the web form) the ESN number listed in the wizard. Enter the information the service provider gives you back to activate and configure your wireless network card. 4. Click Finish on the final window of the wizard. Now that your card is configured, proceed to The Watcher Window and Indicators on page 33. Inserting and Removing the AirCard Wireless Network Card Inserting the AirCard 710 PC Card The AirCard wireless network card should be inserted into the PC Card slot with the label facing up. Note: If you are using Windows NT, the PC must be powered off whenever you insert or eject the AirCard network card. Rev B Oct. 2001 29 AirCard 710 Wireless Network Card - User Guide Figure 3-14: Inserting the AirCard 710 Network Card In Windows 95, 98, Me, 2000, andXP, when you insert the AirCard network card, the following should occur:

1. If sound effects are enabled, the PC beeps. 2. The PC Card icon appears in the status area (also known as the system tray, at the far right edge of the Windows taskbar). The icon may already be displayed for another card, or it may not appear if the feature has been disabled. 3. The Network Adapter Manager icon for the AirCard 710 network card appears (unless another device is set as the primary network cardsee Network Adapter Manager

(for Multiple Network Cards) on page 85). Figure 3-15: Status Area Icons, With AirCard 710 Icon Circled and PC Card Icon to Its Left 4. Watcher launches. The AirCard network card is powered as soon as you insert it. For information about the meaning of the status light next to the antenna, see LED Operation on page 91. Removing the AirCard 710 PC Card Note: If you are using Windows NT, the PC must be powered off whenever you insert or eject the AirCard network card. To remove the AirCard (Windows 95, 98, Me, 2000, or XP):

1. Close Watcher if it is open. 2. Click the PC Card icon in the status area to display the option to stop the card. 30 2130135 Install - Notebook PCs 3. Click on Stop Sierra Wireless AirCard 710 PC Card Parent. 4. Click OK in the dialog box that notifies you that it is safe to remove the card. 5. Pivot the antenna so that it is once again parallel to the end of the AirCard housing, then gently push it all the way into its retracted position. n o i t a l l a t s n I s C P k o o b e t o N n o Figure 3-16: Retracting the AirCard 710 Antenna 6. Push the PC Card eject button on your computer to eject the card. Figure 3-17: Ejecting the AirCard 710 PC Card From Its Slot 7. Grasp the AirCard PC Card and remove it from the slot. Figure 3-18: Removing the AirCard 710 PC Card From Its Slot Rev B Oct. 2001 31 AirCard 710 Wireless Network Card - User Guide 32 2130135 4: The Watcher Window and Indicators

Launching the Watcher Program

Menus and Window Controls

Connection Displays

Taskbar Status Area Icons Watcher is the application that allows you to manage and monitor the connection between the AirCard 710 network card and the GSM network. You use Watcher to:

Determine your signal strength, roaming status, packet mode

(GPRS) availability, and other network connection parameters Initiate voice, data, and fax calls View call statistics and SMS messages (text messages) Enable and disable features like Always On Top (which allows you to set the Watcher window to display in front of other application windows), and KeyGuard (which prevents accidental dialing) Set various options and preferences Launching the Watcher Program Whenever you use the AirCard 710 wireless network card, you must run Watcher. Launching Watcher on Notebook PCs On notebook PCs, Watcher should launch automatically anytime you insert the AirCard 710. You can also launch Watcher by:

1. Double clicking the Watcher icon on your desktop

(as shown to the right) 2. Selecting Start > Programs > Sierra Wireless > AirCard 710 > Watcher

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, s C P H Rev B Oct. 2001 33 AirCard 710 Wireless Network Card - User Guide Figure 4-1: The Main Watcher Window Menus and Window Controls The Watcher window has these components:

A menu bar (on the upper left side of the window) The Minimize, Toggle Full/Compact and Close buttons in the top right corner (on notebook PCs only) The Data and Voice tabs on the upper right side of the window A section of the window that resembles an LCD screen

(beneath the menu bar) that includes these areas:

The Connection Status area at the top The Call Status box in the middle The Indicator area at the bottom The Menu Bar Watcher Menu Options on page 51 gives a detailed description of each option in each of Watchers three menus:

View, Tools, and Help. 34 2130135 Note: These window control boxes appear only in the notebook PC version of Watcher. Watcher Window & Indicators The Minimize, Toggle Full/Compact and Close Boxes The Minimize button closes the Watcher window but leaves the application running. When Watcher is minimized, the Watcher icon in the Windows status area can be used to determine the AirCard status. (For details, see the section Taskbar Status Area Icons on page 39.) The Toggle Full/Compact button is used to switch between the full Watcher window and the compact view:

The compact view allows you to see connection status infor-

mation while you use other applications. The Close button exits Watcher. Connection Displays The LCD-style panel on the left side of the Watcher window shows information about your connection status and call status, as well as other informational icons. It is divided into three regions, from top to bottom:

The Connection Status area The Call Status box The Indicator area Connection Status Area The Connection Status area uses these icons:

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, s C P H Rev B Oct. 2001 35 AirCard 710 Wireless Network Card - User Guide Table 4-1 :Connection Status Area Icons Icon Meaning The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases to a maximum of five bars. When the bars are dimmed and the antenna icon is crossed out, no connection is possible for one of these reasons:

the antenna is retracted you are outside the GSM network coverage area the signal strength is too weak a network or account problem is preventing the AirCard 710 from obtaining service To improve signal strength when you know there is GSM coverage in your area, try adjusting the position of the antenna (it should be vertical), moving near a window, or otherwise changing the position of your computer so that the AirCard antenna is better positioned to receive radio signals from nearby cellular radio towers. The In Use indicator shows whether a call is in progress. Depending on the in-use state, one of these icons is displayed:

When the In Use indicator is a handset, a voice call is in progress. When the In Use indicator is a modem, a circuit mode data (or fax) call is in progress

(see Dial-Up Circuit Mode Calls on page 42). When the In Use indicator is a modem with packet indicator, a packet mode (GPRS) data call is in progress. (See Packet Mode Connections on page 43.) When the In Use indicator is a large X, the AirCard is not functioning properly and no connection is available. (Try closing Watcher and restarting your computer.) 36 2130135 Watcher Window & Indicators Table 4-1 :Connection Status Area Icons Icon Meaning The packet mode indicator shows whether GPRS packet data coverage is available in this area. Where GPRS is available, you can make packet mode (always on) data connections, if your billing plan allows for it. For more information, see How Circuit Mode and Packet Mode Data Connections Differ on page 3, and Packet Mode Connections on page 43. The Roaming Status indicator shows whether you are roaming onto the network of a service provider other than your own. When the indicator is off (gray), you are within the local coverage area of your service provider. When the indicator is on

(solid black), you are in a preferred roaming area. When the indicator is blinking, you are within the coverage area of a GSM network but not in a preferred roaming area. Your coverage area and billing charges depend upon your service provider and the type of account you have. There may be surcharges for roaming service that vary based on whether you are in a preferred roaming area or a non-preferred roaming area. If there is no roaming agreement between your service provider and the local carrier, you may be unable to complete calls in non-preferred roaming areas. Note: Watcher begins timing outgoing calls from the time the call is initiatednot from the time the call is answered. Call Status Box The Call Status Box displays one of these messages:

Ready to Connect indicates that you have a network connection but there is no call in progress. Dialing indicates that the AirCard is attempting to connect to a phone number, either as a voice, fax, or circuit mode data call. Connecting (which will display only briefly) appears instead when using packet mode services. Once a call is connected, what appears depends on the type of call.

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, s C P H Rev B Oct. 2001 37 AirCard 710 Wireless Network Card - User Guide For voice calls, Time indicates the current duration of the call. If available via Caller ID or your Address Book, the name of the other party appearsotherwise, Watcher displays Unknown. Watcher also displays the other partys phone number. For data calls, Watcher displays Time for the current duration of the call, Rx for the number of bytes of data receives, and Tx for the bytes transmitted. Indicator Area The Indicator area displays icons that notify you when you receive messages and indicate whether certain options and features are enabled. The icons are black when on and gray when off. Table 4-2 :Indicator Area Icons Icon Meaning The SMS Message indicator shows whether you have unread text messages. If it is blinking, at least one of your unread messages is urgent. To read and respond to SMS messages, select Tools > SMS Manager or click the icon. (For details, see SMS Manager on page 53.) The Voice Mail indicator shows whether you have unheard voice messages. To hear the messages, you must dial your wireless service providers voice messaging system. Click the icon to connect to your voice messaging system.

(For information, see the Options section Voice Tab on page 77.) The Missed Call indicator displays if you failed to answer an incoming call. To view the phone number(s) of any missed calls, click the icon to display the Call Log (see Call Log on page 59). The Auto-Answer indicator shows whether Watcher is set to automatically answer incoming calls. You can enable and disable this feature under Tools > Options (see Voice Tab on page 77). 38 2130135 Watcher Window & Indicators Table 4-2 :Indicator Area Icons Icon Meaning The Headset indicator shows whether a headset is connected to the AirCard headset connector, near the antenna at the end of the AirCard 710 housing. The connector is designed to use standard 2.5mm mobile voice headsets. The Silent Ringer indicator means that no sound is played when an incoming call is received. You can enable and disable this feature under Tools > Options (see Voice Tab on page 77) or with the Mute key when no call is underway (see The Watcher Dial Pad on page 46). The Privacy indicator shows whether encryption is in use on voice calls.

(Encryption prevents your calls from being monitored.) Your service provider determines whether encryption is available its GSM network. The compression indicator shows whether data compression is in use. Where available (which depends on your service provider), compression can increase throughput and the effective data transmission speed. Taskbar Status Area Icons Watcher displays an icon in the status area (also known as the system tray, usually located in the lower right corner of your screen). The status area icon indicates your connection status or notifies you when you have voice mail or SMS messages, or when you have missed a call. Table 4-3 :Status Area Icons Icon Meaning There is no GSM network connection.

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, s C P H The AirCard 710 wireless network card is connected to the GSM network. Rev B Oct. 2001 39 AirCard 710 Wireless Network Card - User Guide Table 4-3 :Status Area Icons Icon Meaning You missed (failed to answer) an incoming call. You can view the number of the caller in the Call Log (choose Tools > Call Log in Watcher). You have one or more unread SMS (text) messages. Choose Tools > SMS Manager to read them. You have voice mail. Dial your voice mail system to retrieve your messages. 40 2130135

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, s C P H 5: Data Connections Through GSM and GPRS

Dial-Up Circuit Mode Calls

Packet Mode Connections Note: You cannot have a data and a voice connection at the same time. If you have a data connection when an incoming call occurs, your caller will get a busy signal or be put through to your voice mail box. Note: Depending on your billing plan, there may be a surcharge or different billing arrangement for GPRS packet mode connec-

tions. Note: Although you may not be charged extra money while connected in packet mode, but not actively moving data, the AirCard network card continues to use power in that mode. For best power conservation from your computer, shut down any AirCard wireless connections if you do not need them. You use the Data tab in the main Watcher window to make data connections, such as for browsing the Web, sending and receiving e-mail, dialing into your corporate network, or sending and receiving faxes. The AirCard 710 network card offers two different types of data connections (also see How Circuit Mode and Packet Mode Data Connections Differ on page 3):

Dial-up circuit mode call in this type of connection, the AirCard 710 network card functions as a modem. You provide the phone number and the AirCard modem dials the number and converts your data into sounds that are transmitted over the GSM voice circuitjust as a tradi-

tional modem sends sounds over a phone line. Using this type of connection, you can connect to any other modem (including one at your Internet provider) and receive faxes. The maximum speed of this type of connec-

tion is 9.6kbps. (Effective throughput may be faster with data compression.) For more information, see Connection Speed on page 4. Packet mode network connection in this type of connection, the AirCard 710 network card behaves like a LAN card, and establishes a fully digital GPRS connection to the GSM network. (You do not need to provide a phone number and there is no dialing involved.) The maximum speed of this connection is 1 1 5kbps (see Connection Speed on page 4), but it is only available in areas where GPRS has been implemented by the GSM service provider. The packet mode connection provides always on direct access to the Internet, without having to dial an Internet providers modem bank first. Once the connection is estab-

lished, you can browse the Web, send and receive e-mail, transfer files, connect to your companys virtual private network (VPN) and so on. Once you have made a packet mode connection, you can leave it running if you wish, since service providers usually charge only for data sent and received, not for the time you are connected (see How Circuit Mode and Packet Mode Data Connections Differ on page 3). Rev B Oct. 2001 41 AirCard 710 Wireless Network Card - User Guide Figure 5-1: The Watcher Data Tab Dial-Up Circuit Mode Calls Before making a dial-up data call, you must set up the number in the Connection Manager. (This step is only necessary the first time you dial the number.) Choose Tools > Connection Manager, or click the Connection Manager button to the right of the Connect button. (For more, see Connection Manager on page 61.) Initiating a Dial-Up Data Call Note: You can make a dial-up data call anywhere there is GSM voice coverage, though data speeds may be affected by radio reception and network congestion. 1. Select the connection name from the pull-down menu on the Data tab of the main Watcher window. The number is then displayed in the Dial-Up # field. 2. If necessary, change the phone number in the Dial-Up #

field. (For example, depending on your location, you may need to add or remove the area code.) 3. Click the Connect button. Watcher then initiates the connection. Progress is shown in the Call Status area. Once the connection is estab-

lished, the call statistics (duration, bytes transmitted, and bytes received) are displayed. Figure 5-2: Call Status Area During a Data Connection Note: If you change the number in the Dial-Up # field, the Connection Manager record is not changed. The next time you select the connection, the old number appears. If you want to permanently change the record, you can do so in the Connection Manager (see page 61). 42 2130135

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, s C P H Data Connections Closing a Dial-Up Data Call To terminate a call:

Click the Cancel button (during the connection process) or the Disconnect button (once the connection is established). Incoming Data Calls By default, the AirCard network card is set to answer all calls as voice calls. To receive a fax or data call, you must set Watcher to answer appropriately. This setting is in the Options window ( Tools > Options) on the General tab. For a detailed explanation, see General Tab on page 64. Packet Mode Connections When the packet mode indicator is on, you can make a packet mode (GPRS) connection. Note: Packet mode connections are only available where GSM service providers have installed the appropriate GPRS infrastructure. Not all GSM coverage areas have GPRS coverage. Contact your service provider for coverage information in your area. Initiating a Packet Mode Connection To make a packet mode connection:

1. Select Packet Mode (GPRS) from the drop-down menu on the Data tab of the main Watcher window. 2. Click the Connect button. (No phone number or dialing is required.) Once the connection is established, you can use any Internet application wirelessly. The speed of your connection depends on your service provider, as well as on network coverage and congestion in your current location. For more information, see Connection Speed on page 4. Closing a Packet Mode Connection To terminate a packet mode connection, click Disconnect button. Note: Depending on your billing plan, there may be a surcharge or different billing system for packet mode service. Rev B Oct. 2001 43 AirCard 710 Wireless Network Card - User Guide 44 2130135 6: GSM Voice Connections

The Dial Pad

The Scratch Pad

Making a Voice Call You can use your AirCard 710 network card as a GSM mobile phone simply by connecting any standard mobile headset with a 2.5 mm jack . The headset plugs into the circular connector on the end of the AirCard housing, next to the antenna:

Headset Connector

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, s C P H Figure 6-1: Location of the AirCard 710 Headset Connector The AirCard 710 network card has a number voice features:

The Volume controls allow you to adjust the loudness of what you hear. The Mute button allows you to turn off the speaker so that you cannot be heard. The SEND button allows you to dial any number or select or enter, or to redial the previously dialed number. The Any-Key Answer feature allows you to answer an incoming call by pressing any button on the dial pad except END, CLR, or the Volume controls. The Auto-Answer feature can be enabled to automatically answer incoming calls within a specified number of rings. The KeyGuard feature prevents accidental dialing. The Silent Ringer feature prevents any sound from occurring when you receive calls. The Missed Call indicator notifies you of any incoming calls that were not answered. A Scratch Pad provides an easily accessible temporary place to record very brief notes. The Call Log window records details about all incoming and outgoing calls, providing useful information such as the phone numbers of missed calls. Watcher supports conference calling (three-way calling), voice mail, call alert, and Caller ID, if available to you. Rev B Oct. 2001 45

AirCard 710 Wireless Network Card - User Guide The Dial Pad Watcher includes a dial pad to make voice calls with the AirCard 710 wireless network card. Click the Voice tab to see it. Figure 6-2: The Voice tab in the Watcher Main Window Table 6-1 :The Watcher Dial Pad Dial Pad Buttons Function 0-9, #, *

(or the same keys on your keyboard) Use these buttons to enter the digits (and other characters) you want to dial. The numbers are displayed in the call status area until you press SEND, END, or CLR, or you receive an incoming call. Any of these buttons can be used to answer an incoming call if the Any-Key Answer feature is enabled (see Voice Tab on page 77). If you click these buttons during a call, the AirCard network card beeps and the characters are displayed in the Call Status area. Use this button to dial numbers and to answer incoming calls. When you are not receiving an incoming call, clicking SEND dials the numbers in the call status area. If no numbers are displayed, Watcher re-dials the last number you dialed. SEND

(ENTER on your keyboard) END

(ESC on your keyboard) Use this button to hang up or end a call, or to clear all the digits and characters in the Call Status area (i.e. to cancel a call that youve started to enter). This button also clears status messages. CLR

(BACKSPACE on your keyboard) Use this button to clear the last number youve entered. If you hold this button down for one second, it has the same effect as the END keyso this button can also be used to hang up or end a call. 46 2130135 Voice Connections Table 6-1 :The Watcher Dial Pad Dial Pad Buttons Volume Keys

(Up and Down arrows on your keyboard) Mute Key Function Use the Up arrow to increase the volume of what you hear in the headset. Use the Down arrow to decrease the volume. Use this key during a call to prevent the caller from hearing what you say. When no call is in progress, this key enables and disables the Silent Ringer feature. The Scratch Pad The Scratch Pad gives you a place to record very brief notes

(such as a name and phone number) temporarily. Display the scratch pad by clicking the Scratch Pad button on the right side of the Watcher window.

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, s C P H Figure 6-3: The Watcher Scratch Pad Note: The standard function keys for copy (CTRL+C), cut

(CTRL+X), and paste (CTRL+V) can be used to move text from the Scratch Pad to another appli-

cation (such as the Windows Notepad or a word processor). To enter text:

Type the text from your keyboard. To erase all the text in the Scratch Pad:

Click the clear button. To close the scratch pad (saving any text in it):

Click the ok button. Rev B Oct. 2001 47 AirCard 710 Wireless Network Card - User Guide Making a Voice Call Making a voice call using Watcher and the AirCard network card is very similar to using a cellular telephone handset. Initiating a Voice Call 1. Plug in a headset to the AirCard connector, if one is not already connected, and put it on. Note: If you click the SEND button without entering a number, Watcher redials the most recent number you dialed. 2. Enter the number you want to dial by either clicking the number buttons on the dial pad or typing the numbers on your keyboard. 3. Click the SEND button. Note: The Options window, displayed when you select Tools

> Options, allows you to customize the sound played when you receive an incoming call and to enable and disable the Silent Ringer feature. See Options on page 63. As the call is being dialed, Watcher displays Dialing and the phone number. You can also initiate a call from the Call Log. The Call Log is displayed when you select Tools > Call Log (see Call Log on page 59). Answering a Voice Call Depending on how certain features are configured, when you receive an incoming call the following occurs:

A sound is played, unless the Silent Ringer feature is enabled. If Watcher is in compact view when you receive the call, the Watcher window maximizes. To answer a call:

1. Plug in a headset to the AirCard connector, if one is not already connected, and put it on. 2. Click the SEND button. (Or, if the Any-Key Answer feature is enabled, click any key except END or CLR.) Ending a Voice Call To end a voice call:

Click the END button on the dial pad or press ESC on your keyboard. or Click and hold the CLR button on the dial pad (or the BACKSPACE key on your keyboard) for more than one second. 48 2130135 Voice Connections

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, s C P H Rev B Oct. 2001 49 AirCard 710 Wireless Network Card - User Guide 50 2130135 7: Watcher Menu Options

The View Menu

The Tools Menu

The Help Menu This chapter is primarily for your reference. It describes each option in each of the Watcher menus. The View Menu

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, s C P H Figure 7-1: The Watcher View Menu Always On Top When Always On Top is enabled, the Watcher window displays in front of all other application windows, even when you position another window over Watcher. This allows you to view connection status indicators while using another appli-

cation, such as your Internet browser. To enable or disable Always On Top:

Select View > Always On Top. A check mark next to the option indicates that it is enabled. Docking When Docking is enabled, the Watcher window jumps to the edge of your screen when the window is dragged close to an edge. This allows you to easily position the window to a corner of your screen. To enable or disable Docking Select View > Docking. A check mark next to the option indicates that it is enabled. Toggle Full/Compact On notebook PCs, the Watcher window has two sizes. Rev B Oct. 2001 51 AirCard 710 Wireless Network Card - User Guide Figure 7-2: Watcher in Full View (Top) and Compact View (Bottom) The full window is required to initiate data connections and make voice calls, but if all you require from Watcher is status information, you can use the compact view. To switch from the full window to the compact window:

Select View > Toggle Full/Compact. or Click the Toggle Full/Compact button (the middle button in the upper right corner of the Watcher window). To switch from the compact window to the full window:

Click the Toggle Full/Compact button. or 1. Right click on the Watcher window. 2. Select Toggle Full/Compact from the shortcut menu. Note: The Watcher window switches to full view automati-

cally when you receive an incoming call. 52 2130135 Watcher Menus The Tools Menu

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, s C P H Figure 7-3: The Watcher Tools Menu SMS Manager The SMS Manager window lets you read, write, and reply to short messaging service (SMS) messages, also known as text messages. SMS (Short Messaging Service) is a feature that some service providers offer. It allows you to send and receive short messages through the GSM network. You can exchange SMS messages with anyone who has an SMS-enabled GSM device, such as a mobile phone with text messaging or another Sierra Wireless AirCard 710 or 750 wireless network card. Messages are limited to text because each SMS-capable device may display them differentlyon a computer monitor, on a handheld display, or on the LCD screen of a phone handset, for instance. Depending on your service provider, one or more of these methods of sending SMS messages may be available to you:

Some wireless service providers have web pages on which anyone can enter a message and direct it to your phone number. In this case, anyone who has access to the Internet can send you a message, provided he or she knows your phone number and can locate the appropriate web page. Some service providers allow SMS messages to be sent through Internet e-mail applications. Your phone number is then used as an e-mail address (for example:

6046649010@serviceprovider.loopback.edu). Some products, such as the AirCard 710 and 750 network cards, have software that allows you to send messages to other subscribers, using their phone numbers to direct the message. The SMS Manager option in the Tools menu allows you to read, create and send SMS messages. Note: Check with your service provider to see if you have a subscription to SMS service. Rev B Oct. 2001 53 AirCard 710 Wireless Network Card - User Guide Reading SMS Messages: The Inbox Incoming messages are stored in the Inbox until you delete them or until they expire (depending on your settings in the Options windowsee SMS Tab on page 70). The SMS indicator notifies you when new messages are received by displaying the icon below. The ToolTip

(displayed when you position the mouse pointer on top of the icon) identifies how many unread messages you have. If the icon is flashing, one or more of the messages is urgent. To read your SMS messages:

1. Double click the SMS icon, or select Tools > SMS Manager, to display the SMS Manager window. 2. Click the Inbox tab if it is not already selected. Note: Unread messages are displayed in bold. Figure 7-4: The SMS Manager Window, With Inbox Selected The message header is displayed in the top of the window, showing the address or phone number from which the message was sent, the beginning of the message, and the call back number. 3. Click the message header to display the message in the lower section of the window. Messages marked with a red exclamation mark ( !) have been tagged by the sender as being urgent or important. To delete messages:

1. Use the check boxes to the left of the messages to select the messages you want to delete. 54 2130135 Note: Both Delete All and the message expiry features do not actually delete all available messagesthey only delete those you have not yet read. Watcher Menus 2. Select Edit > Delete. 3. Confirm that you want to delete the messages by clicking Yes. To delete all read messages:

1. Select Edit > Delete All. 2. Confirm that you want to delete the messages by clicking Yes. Watcher also has a feature that allows you set an expiry period after which messages are automatically deleted. This is set in the Options window. (Select Tools > Options to display the window, then click the SMS tab. See SMS Tab on page 70.)

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, s C P H Note: The Reply to Sender menu option is only available if the e-mail address of the person who sent you the message is included in the message. This wont be available if, for example, the message was sent from a web site. To forward a message:

1. Select the message header. 2. Select File > Forward Message to open the Message window. 3. In the Message window you can edit the message, append text to the message, and send it. (See Sending SMS Messages: The Outbox on page 56.) To reply to a message:

1. Select the message header. 2. Select File > Reply to Senderto open the Message window. 3. In the Message window you can edit the message, append text to the message, and send it. (See Sending SMS Messages: The Outbox on page 56.) Note: The Call Back Sender menu option is only available if the message includes a valid call-back number. To phone the sender of a message:

1. Select the message header. 2. Select File > Call Back Sender. Watcher then dials and attempts to connect to the call-back number. To exit the SMS Manager window:

1. Select File > Close or click the close box in the upper right corner. Rev B Oct. 2001 55 AirCard 710 Wireless Network Card - User Guide Sending SMS Messages: The Outbox The Outbox is where your outgoing messages are stored. Click the Outbox tab in the SMS Manager window to display it:

Note: In the Options window

(see SMS Manager on page 53) you can enable and disable the option to save outgoing messages to the Outbox. Figure 7-5: The Outbox Tab of the SMS Manager Window The third column from the left indicates the status of each message in the Outbox:

Table 7-1 :Outgoing Message Status Icons Icon Meaning Saved The message has been saved in the Outbox but not yet sent. Sent The message has been sent successfully to the GSM network but has not yet been delivered to the recipient(s). Delivered The message has been delivered to the recipient(s) mail box(es). 56 2130135 Watcher Menus Table 7-1 :Outgoing Message Status Icons Icon Meaning Partially Sent The message has been sent to the network but the network did not respond. (This may indicate a network problem.) Not Sent The message was sent to the network and the network responded with an error. The error message is shown in the Status field when you display the message.

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, s C P H Some possible reasons for a failure to send are:

You do not have a subscription to a service that allows you to send SMS messages. The e-mail address in the To: field is not valid. The message exceeded the maximum length for SMS messages. There is a network problem or a problem with your account. To send a message from the SMS Manager window:

1. Select File > New Message to open the Message window:

Figure 7-6: The Message Window Rev B Oct. 2001 57 AirCard 710 Wireless Network Card - User Guide Note: A message can have up to 16 recipients. 2. Enter the recipients for the message by typing e-mail addresses, or click the To button to display the Add SMS Recipients window. Figure 7-7: The Add SMS Recipients Window The SMS Recipients window allows you to create a list of e-

mail addresses for the To: field of the Message window. In this window, you can:

Enter a new address and click Add-> to add it to the list of recipients. Select an address and click<-Remove to delete if from the list of recipients. Use this window to create a recipient list and click OK to return to the Message window. 3. If you want to send a message that is tagged as urgent or important, select High from the Priority drop-down menu. 4. Type the message in the lower portion of the window. 5. 6. If you want to save the message in the Outbox and send it later, select File > Save. If you want to send the message immediately, click the Send button, or select File > Send. To erase a message and start again:

Select Edit > Clear. All fields are erased, and you begin again as if starting a new message. To open a message that is saved in the Outbox:

Double click the message header to open the message in the Message window. You can then edit the message and change or add recipients. 58 2130135 Watcher Menus Exiting the SMS Manager Window To exit from the SMS Manager window and return to the main Watcher window:

Select File > Close. or Click the Close box in the upper right corner of the SMS Manager window. If there are any unsaved messages, Watcher asks whether you want to save them. Phone Book This feature is not yet available. Call Log The Call Log window maintains a record of your outgoing and incoming calls. To modify what the Call log monitors, select Tools > Options, then click the General tab (see General Tab on page 64). You can choose to keep a record of:

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, s C P H None of your calls All of your calls The last 50 calls The last 100 calls To display the Call Log window:

Select Tools > Call Log. Figure 7-8: The Call Log Window For each message, the Call Log displays:

The call direction (see the table Call Direction Icons later in this section) The date and time the call was made or received Rev B Oct. 2001 59 AirCard 710 Wireless Network Card - User Guide The phone number of the caller (for incoming calls), or the phone number that you dialed (for outgoing calls) The name of the caller (for incoming calls), or the name of the person called (for outgoing calls), if available The type of call (data, voice, or fax) Table 7-2 :Call Direction Icon s Icon Meaning Incoming Call This is a call that you answered. Outgoing Call This is a call that you made. Missed Call This is a call you received but did not answer. To phone a number contained in one of the call records:

Note: If you choose File > Dial, in the Call Log window you can establish a voice call to any number in the From or To column. Double click the record. or 1. Select the number. 2. Select File > Dial. This can be used to place voice calls only. To save the information in the Call Log to a text file:

1. Select File > Save As. 2. Use the Save As dialog box to select a location and name for the file, then click Save. To add a number as a record in your Address Book:

1. Select the record. 2. Select Edit > Add to Address Book. To delete a record:

1. Select the record. 2. Select Edit > Delete. To delete all records in the Call Log:

1. Select Edit > Delete All. 2. Click Yes to confirm the deletion. 60 2130135

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, s C P H Watcher Menus To select what type of calls are displayed:

Use the View menu to select the call types:

When Voice logs is checked, all voice calls are displayed. When Data logs is checked, all dial-up data calls are displayed. (Packet mode connections have no phone numbers associated with them, and do not appear in the Call Log.) When Fax logs is checked, all fax calls are displayed. To sort the calls:

1. Click any column heading to sort by that column in ascending order. 2. Click the same column heading again to sort by the same column in descending order. For example, to sort the calls by name, click the Name column heading. This sorts the records from A to Z. If you click the Name column heading again, the records will be sorted from Z to A. Connection Manager The Connection Manager is where dial-up data connections are set up. (For more information, see Data Connections Through GSM and GPRS on page 41.) In the Connection Manager you can:

Add new records for phone numbers to which you want to connect. Change existing records. Set the default connection. Select and establish a connection. To add a phone number to the Connection Manager:

1. Select Tools > Connection Manager to open the Connection Manager window. Note: Choosing View > All displays all call types in the Call Log window. Note: The default connection is the one established if you click the Connect button on the main Watcher window without making a selection from the drop-down menu. Figure 7-9: The Connection Manager Window Rev B Oct. 2001 61 AirCard 710 Wireless Network Card - User Guide 2. Click the Add button to open the Connection Properties window. Figure 7-10: The Connection Properties Window 3. Enter a name for the connection and complete the remaining fields noting the following:

If the phone number must be preceded with an area code, click the Use area code check box and enter the area code. Click the Use 1 check box if the phone number must be prefixed with a 1. If dialing into a system that requires you to enter a user name and password, enter this information. If you want to save the information so that it is not necessary to enter it each time you connect, click the Save password check box. 4. Click OK to close the window and save the information you entered, or Cancel to close the window without saving. To edit a Connection Manager record:

1. Click the connection to select it and click the Properties button to open the Connection Properties window. 2. Enter the new information in the appropriate fields. (The Connection Name cannot be changed. To rename a connection record, you can create a new one and re-enter the connection information, then delete the old record.) 3. Click OK to close the window and save the information you entered, or Cancel to close the window without saving. To delete a Connection Manager record:

1. Click the connection to select it and click the Delete button. 2. When prompted to confirm the deletion, click Yes. 62 2130135 Watcher Menus To connect to a number in the Connection Manager window:

Click the connection to select it and click the Connect button. The AirCard network card then attempts a connection to the phone number you selected. To set the default connection:

Click the connection to select it, then click theSet as Default button. KeyGuard Note: Use the KeyGuard feature if you are concerned that you might inadvertently press SEND and dial a number. The KeyGuard feature, like its equivalent on cellular telephone handsets, is designed to prevent accidental dialing. When the feature is enabled, clicking the SEND button, or any other button on the dial pad, has no effect.

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, s C P H To enable or disable KeyGuard:

1. Select Tools > KeyGuard. A check mark next to the option indicates that it is enabled. Options The Options window allows you to configure Watcher and the AirCard 710 wireless network card to your preferences. In the Options window you can:

Enable and disable several features, including: Auto-

Answer, Any-Key Answer, the Inactivity Time-Out, Auto-

Connect, SMS Message Expiry, and the Lock Code. Select whether certain warning messages are displayed to warn you of circumstances such as your data connection being lost. Configure options related to Call Logging, the Watcher window, the call-back number in SMS messaging, sounds that notify you of incoming calls, new SMS messages, and new voice mail. Using the Options Window In the Options window, buttons, drop-down menus, and check boxes are provided to allow you to select your preferences. Use OK to exit the Options window, saving any changes youve made, or Cancel to exit without saving. Click Apply to save changes you have made, but keep the Options window open in order to change more settings Rev B Oct. 2001 63 AirCard 710 Wireless Network Card - User Guide The Restore Defaults button causes all the fields on all the tabs to revert to the settings they had at installation. General Tab Figure 7-11: The General Tab of the Options Window Table 7-3 :General Tab Options Field Data Call Inactivity Timeout:

Disconnect Description The Inactivity Timeout terminates your connection to the GSM network automatically when the AirCard network card is inactive for the amount of time you specify here. (The AirCard network card is inactive when no data transmission is occurring.) Select Never to disable the feature. Otherwise, select the number of minutes after which you want to automatically disconnect. 64 2130135 Watcher Menus Table 7-3 :General Tab Options Field Description Incoming Calls Answer Call Logging Retain

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, s C P H By default the AirCard network card is set to answer all calls as voice calls. To receive a fax or data call, you must set this field appropriately, before the call is answered. This means that anyone wanting to send a fax, or establish a data connection with the AirCard network card, must notify you in advance so that you can change this field before the call is made. This setting reverts to all calls as Voice whenever Watcher is restarted. If you select next call as Fax or next call as Data, the AirCard network card maintains the setting for one call, or until Watcher is restarted. If you select all calls as Fax or all calls as Data, the AirCard network card maintains the setting until you select another option. You have the option of maintaining records of your outgoing and incoming calls in the Call Log. (The Call Log is displayed when you select Tools > Call Log, and is described above.) This field allows you to specify the number of calls retained. Select none, all, last 50 calls, or last 100 calls from the drop-down menu. Rev B Oct. 2001 65 AirCard 710 Wireless Network Card - User Guide Table 7-3 :General Tab Options Field Active NAM*

Profile Description The AirCard network card allows you to configure and use up to two accounts (with two different phone numbers). This may be useful to users who want, for example, to have one account for business calls and one for personal calls. This drop-down menu lists these items:

Auto-Select, NAM 1, and NAM 2. If one account has been activated, NAM 1 has a phone number next to it, and if two accounts have been activated, NAM 1 and NAM 2 have phone numbers. When Auto-Select is in effect, the AirCard network card uses the account most appropriate to your location, based on the coverage of your accounts. To configure a second account (where only one account has been activated):

1. Select the option NAM 2 from this drop-down menu and click OK. 2. Stop, eject and re-insert the AirCard 3. PC Card. Launch Watcher; the Activation Wizard should launch. You can then configure a second account. If two accounts are configured, both phone numbers should be displayed in this drop-

down menu. To switch from one account to the other:

1. Select the phone number from the drop-down menu. 2. Stop, eject and reinsert the AirCard PC Card.

*NAM stands for Number Assignment Module and is information stored in the flash memory of your SIM card. The information includes your phone number parameters specific to your service provider. 66 2130135 Watcher Menus Network Tab

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, s C P H Figure 7-12: The Network Tab of the Options Window Table 7-4 :Network Tab Option s Field Description Automatically establish a network session when available The AirCard network card can try to establish a packet mode connection whenever the AirCard PC Card is inserted, where GPRS service is available. (See Packet Mode Connections on page 43.) Display Tab Figure 7-13: The Display Tab of the Options Window Rev B Oct. 2001 67 AirCard 710 Wireless Network Card - User Guide Table 7-5 :Display Tab Options Field Description Restore previous position on startup Remember Compact View position Enable Docking This field determines where the full Watcher window appears when launched.

(The full and compact views of the Watcher window are shown under the Toggle Full/

Compact heading above.) If this feature is disabled, Watcher always displays in the center of your screen. If you enable this feature and move the Watcher window, the window will re-appear in its new position if you close and re-open it, or change the view to compact and then full again. Use the check box to enable and disable the feature. (The feature is enabled when checked.) This field determines where the compact Watcher window appears. If this feature is enabled, when you switch from the full view to the compact view, the Watcher window remains in the same place. If this feature is disabled, when you switch from the full view to the compact view, the Watcher window displays in the position it last occupied. Use the check box to enable and disable this feature. (The feature is enabled when checked.) When Docking is enabled, the Watcher window jumps to the edge of your screen when the window is dragged close to an edge. This allows you to easily position the window in a corner of your screen. Use the check box to enable and disable this feature. (The feature is enabled when checked.) You can also enable and disable this feature by selecting View > Docking. 68 2130135 Watcher Menus Table 7-5 :Display Tab Options Field Description Always on Top GPRS premium service charge

(for non-

subscribers)

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, s C P H When Always On Top is enabled, the Watcher window displays in front of all other application windows, even when you position another window over Watcher. This allows you to view connection status indicators while using another application, such as your Internet browser. Use the check box to enable and disable this feature. (The feature is enabled when checked.) You can also enable and disable this feature by selecting View > Always on Top. When this feature is enabled, a warning message is displayed any time you select GPRS from the drop-down menu on the main Watcher window, to remind you that you may be charged extra for this service.

(Depending on your billing plan, your service provider may apply a surcharge to GPRS service.) Use the check box to enable and disable this feature. (The feature is enabled when checked.) Rev B Oct. 2001 69 AirCard 710 Wireless Network Card - User Guide Table 7-5 :Display Tab Options Field Description Data connection lost When this feature is enabled, a warning message is displayed any time you lose your connection to the GSM network. Use the check box to enable and disable this feature. (The feature is enabled when checked.) All devices connected to the Internet require an IP (Internet Protocol) address. In some technologies, a device is assigned a permanent IP address and that IP address can never be used by another device. Where DHCP (Dynamic Host Configuration Protocol) is used, the network maintains a pool of IP addresses and assigns them to devices as needed. The AirCard 710 network card uses DHCP so that it is assigned an IP address by the network. This means that the IP address for your AirCard network card changes each time you connect, and sometimes during a connection. When this feature is enabled, a warning message is displayed each time the network assigns a new IP address to the AirCard network card. Use the check box to enable and disable this feature. (The feature is enabled when checked.) IP re-assigned SMS Tab 70 2130135 Watcher Menus Table 7-6 :SMS Tab Options Field Description SMS Messages:

Expire Override Callback #

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, s C P H This feature allows for the automatic deletion of SMS messages that have been in your Inbox for a specified amount of time. The SMS messaging feature is described in detail under the heading Mobile Messaging above. To disable automatic deletion of messages, select Never from the drop-down menu. To enable automatic deletion of messages, select a number of days from the drop-

down menu. Only messages that have been read

(displayed in the SMS Manager window) are deleted by this feature. Manual deletion of messages is covered in the section on Mobile Messaging above. When you send SMS messages, you have the option of specifying a call back number so that the message recipient will know how to reach you. By default, your call back number is your AirCard phone number. This feature allows you to use a different number than the AirCard phone number. To set a new call back number, click the check box to enable the feature and enter a number in the field. (Leave the field blank if you prefer to have no call back number on your messages.) To disable the feature (and use the AirCard phone number as your call back number), click the check box so that it is not checked. Rev B Oct. 2001 71 AirCard 710 Wireless Network Card - User Guide Table 7-6 :SMS Tab Options Field Description Save to Outbox You have the option of retaining, in the Outbox, a copy of messages that you send. See the SMS Manager section for details about the Outbox. This feature allows you to specify whether outgoing messages are saved in the Outbox. If you do not want to save any messages, select never. If you want to be prompted as you send each message, as to whether you want to retain a copy, select ask first. If you want to retain a copy of all messages you send, select automatically. Note that if you do not save messages to the outbox you do not receive status messages, such as the one that notifies you of a successful delivery. 72 2130135 Watcher Menus Security Tab

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, s C P H Table 7-7 :Security Tab Option s Field Lock modem Description The Lock Code feature can be used to prevent others from using your AirCard network card and your account. When the Lock Code is enabled, you are prompted to enter a code any time Watcher is launched, and if the wrong code is entered, Watcher closes. (This makes it impossible to use the AirCard network card without knowing the lock code.) By default the lock code is the last four digits of your phone number. To disable the feature, select never from the drop-down menu. To enable the feature, so that you are prompted for a lock code the next time you launch Watcher, select on power up from the drop-down menu. (The Lock Code feature will then remain enabled until you disable it by selecting never in this field.) Lock Modem Now This field allows you to enable the Lock Code feature immediately. (If you select on power up in the previously described drop-

down menu, you need to close Watcher before the lock code comes into effect.) When you click the button, Watcher prompts, Lock the modem now?. Click Yes at this prompt to lock the AirCard network card. Rev B Oct. 2001 73 AirCard 710 Wireless Network Card - User Guide Table 7-7 :Security Tab Option s Field Description Change Lock Code This button allows you to set a new lock code. To change the lock code:

1. Click the Change Lock Code button. 2. Enter your existing lock code (the last four digits of your phone number unless you have changed it) at the prompt. 3. Enter a new lock code. 4. Enter your new lock code for confir-

mation. 5. Click OK. Sounds Tab 74 2130135 Watcher Menus Table 7-8 :Sounds Tab Options Field Enable Call Alert

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, s C P H Description This field allows you to enable and disable all sounds. When this box is checked, you have the option of individually enabling and disabling the Call Alert, Incoming Call, New SMS Message, and New Voice mail sounds. When the box is not checked, there are no sounds to notify you of any of these events. Use the check box to indicate whether you want all sounds enabled or disabled. Depending on your billing plan, you may have a feature called Call Alert. When you are on a call, this feature notifies you when you have another incoming call. You can then ignore the new incoming call or put your current caller on hold and answer the new call. (Contact your service provider if you require more information about Call Alert.) If you have Call Alert, you can use this field to select whether a sound is played to notify you of another incoming call when you are already on a voice call. Use the check box to enable and disable the sound assigned to Call Alert. The play button (with the arrow head on it) allows you to hear the sound assigned to this feature. If you have another sound file you would prefer to play for call alerts, you can use the Browse button to select it. (Any

*.wav file can be used.) Rev B Oct. 2001 75 AirCard 710 Wireless Network Card - User Guide Table 7-8 :Sounds Tab Options Field Incoming Call New SMS Message New Voicemail Description This field allows you to select whether a sound is played when you receive a call. When this is disabled, the Silent Ringer icon is displayed in the indicator area of the main Watcher window. The only notification you will then have of an incoming voice call is the Voice Call From or Roam Call From message displayed in the call status area. Use the check box to enable or disable the sound. The play button (with the arrow on it) allows you to hear the sound assigned to incoming calls. If you have another sound file you would prefer to use, you can use the Browse button to select it. (Any *.wav file can be used.) This field allows you to select whether a sound is played when your receive a new SMS message. When this is enabled, a sound is played each time a message arrives. When disabled no sound is played. Use the check box to enable or disable the sound. The play button (with the arrow on it) allows you to hear the sound assigned to new SMS messages. If you have another sound file you would prefer to use, you can use the Browse button to select it. (Any

*.wav file can be used.) This field allows you to select whether a sound is played when a new voice mail message arrives. When this is enabled, a sound is played when voice mail arrives. When disabled, no sound is played. Use the check box to enable or disable the sound. The play button (with the arrow head on it) allows you to hear the sound assigned to new voice mail. If you have another sound file you would prefer to use, you can use the Browse button to select it.

(Any *.wav file can be used.) 76 2130135 Watcher Menus Table 7-8 :Sounds Tab Options Field Description Headset Volume This slider allows you to adjust the volume of the ear piece on your headset. This affects only the volume of what you hear.

(That is, it does not adjust the volume of the speaker.) This performs the same function as the volume controls on the main Watcher window. To increase the volume, drag the slider to the right. To decrease the volume, drag the slider to the left.

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, s C P H Voice Tab Table 7-9 :Voice Tab Options Field Description Auto-Answer Incoming Calls This field allows you to enable and disable the Auto-Answer feature, and when enabled to select the number of rings after which a voice call is answered. To disable the feature, select off from the drop-down menu. To enable the feature, select the number of rings after which Watcher automatically answers the call. Rev B Oct. 2001 77 AirCard 710 Wireless Network Card - User Guide Table 7-9 :Voice Tab Options Field Auto-Retry Description This field allows you to enable and disable the Auto-Retry feature, and when enabled to select the interval between retrys. At times when a large number of users are connected to a single base station on the GSM network, you may be unable to make a network connection on your first attempt. When enabled, Auto-Retry attempts the connection up to five times at the interval you select. When disabled, the AirCard network card does not retry automatically. To disable the feature, select off. Otherwise, select the interval at which you want automatic retrys to occur. Any-Key Answer This field allows you to enable and disable the Any-Key Answer feature. When enabled, you can answer an incoming call by clicking any button on the dial pad except End and Clr. When disabled, you must click the Send key to answer incoming calls. Use the check box to enable and disable the feature. (The feature is enabled when checked.) Auto-

Hyphenation This field allows you to enable and disable the Auto-Hyphenation feature. When enabled, a hyphen is automatically inserted after the area code, and between the first three and last four digits of a phone number, as you enter the number. (This has no effect on what is dialed.) When disabled, no hyphen is inserted as you enter a phone number. Use the check box to enable and disable the feature. (The feature is enabled when checked.) 78 2130135 Watcher Menus Table 7-9 :Voice Tab Options Field Tone Length Mute Description DTMF (Dual Tone Multi-Frequency) is the system used by touch tone phones under which a specific frequency or tone is assigned to each key. There is a standard length for these tones. However, some voice mail systems require a shorter or longer than normal length tone. This field allows you to set the AirCard network card to use a shorter or longer tone for systems that require it. The recommendation is to select normal unless your service provider indicates that a different tone is required. When DTMF mute is enabled, there is no audible tone while the AirCard network card dials. Use the check box to enable and disable the feature. (The feature is enabled when checked.)

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, s C P H Minute Alert This field allows you to enable and disable the Minute Alert feature. When enabled, the AirCard network card beeps at one minute intervals while you are on voice calls. This allows you to keep track of the duration of your call. Use the check box to enable and disable the feature. (The feature is enabled when checked.) Service Alert The field allows you to enable and disable the Service Alert feature. When enabled, the AirCard network card emits a tone whenever it goes from being out of service to being in service, and whenever it goes from being in service to being out of service. Use the check box to enable and disable the feature. (The feature is enabled when checked.) Rev B Oct. 2001 79 AirCard 710 Wireless Network Card - User Guide Table 7-9 :Voice Tab Options Field Voice Mail Change Profile Tab Description Depending on your billing plan, you may have a Voice Mail feature that allows callers to leave you a message when you dont answer a call. If you have this feature, then you access your voice messages by dialing a number specific to your service provider. When the AirCard network card is configured, the phone number your service provider uses for voice mail is automatically set up for you. If this number should change, you can change the number here. To change the number:

1. Click Change 2. Enter the new phone number in the window that appears. 3. Click OK. Figure 7-14: The Profile Tab of the Options Window The Profile tab allows you to configure multiple GSM accounts to use with your AirCard network cardsuch as if you travel frequently to another city and have established a GSM account with a service provider there. You might to do so to avoid roaming charges when using your AirCard network card in the other city. How these settings are configured depends on information from your service provider(s). Please contact them for details and assistance. 80 2130135 Watcher Menus Administration > Activation Wizard The Activation Wizard is used to configure the AirCard to use your account. An overview of this process is provided in Account Activation and Configuration on page 7, with details in the installation chapters for your particular computer platform.

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, s C P H Figure 7-15: The Activation Wizard Window Administration > Modem Update This option enables you to update the firmware inside the AirCard 710 wireless network cards flash memory. See the instructions provided with your firmware upgrade or by appropriate technical support personnel for information on how to perform an update. The Help Menu Figure 7-16: The Help Menu Help Topics The AirCard 710 network card comes with complete online help for notebook PCs. To get help on any topic:

Select Help > Help Topics. If the topic you want to display has a link on the main window, click the link. Rev B Oct. 2001 81 AirCard 710 Wireless Network Card - User Guide Note: Help is also available in most Watcher windows by clicking the Help button or by pressing the F1 key on your keyboard. If you do not see the topic you want todisplay, use the Index, Find, or Help Topics buttons to display the corresponding window:

The Contents Tab The Contents tab shows how information in the help system is organized, and lets you browse by topic. Figure 7-17: The Help Window, With Contents Displayed Use the scroll bar in the Contents tab to locate a topic of interest. Topics that have a book icon next to them can be expanded by double clicking the icon. Double click a topic to display its window. The Index Tab The Index tab presents the help contents in another way, sorting them by subject keyword:

Figure 7-18: The Index Tab of the Help Window 82 2130135 Watcher Menus In the Index tab, a list of topics is displayed in the lower portion of the window. Search for an index entry by either typing the first few letters in the field at the top, or use the scroll bars to scan the list of entries. When you locate an entry you want to display, click the entry and click Display. The Find Tab The Find tab uses a computer-generated database of words in the help system to let you search. If you are looking for a particular word not in the index or contents, click the Find tab, then select a radio button in the wizard to generate a database. Then use the word matching options to locate the help section you want to display

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, s C P H Figure 7-19: The Find Setup Wizard About Watcher Figure 7-20: The About Watcher Window Rev B Oct. 2001 83 AirCard 710 Wireless Network Card - User Guide When you choose Help > About, you see a window which displays:

The phone number of your account The Electronic Serial Number (ESN), a number assigned to each AirCard 710 network card when it is manufactured The IP (Internet Protocol) Address currently assigned to the AirCard network card The version of Watcher in use The version of the AirCard driver (software that forms the interface between the AirCard and your operating system) in use The hardware version of the card itself The version of firmware (software that resides in the flash memory of the AirCard) in use The version of the bootloader (a component of the firmware) in use If you have an Internet connection, you can go to the Sierra Wireless web site by clicking the www.sierrawireless.com button. 84 2130135 8: Network Adapter Manager (for Multiple Network Cards)

How Windows Works With Network Interface Cards

Windows 95, 98, NT and Me

Windows 2000 and XP

Pop-Up Menu Items Note: If you later install software for another AirCard network card, such as the AirCard 300, 400, 510, or 555 models, you should re-install the Network Adapter Manager from the AirCard 710 CD. Earlier versions of the Network Adapter Manager do not support the AirCard 710 network card. Rev B Oct. 2001 On notebook PCs, the AirCard 710 wireless network card comes with an application, called the Network Adapter Manager, designed to manage multiple network interface cards. The Network Adapter Manager is necessary because the AirCard behaves differently for each type of connection. The AirCard 710 behaves as:

A modem during dial-up data connections A phone during voice connections A network interface card during packet mode data connec-

tions It is only while the AirCard 710 is behaving as a network interface card (when there is an active GPRS connection), and when you have another type of network connection present, that the Network Adapter Manager may be necessary. The Network Adapter Manager launches automatically whenever Windows is started. Unless you manually exit the application, it remains running from the time you start Windows until you shut down. Generally, the only evidence that the Network Adapter Manager is running is the status area icon. It has no control windows, only menus available from the status area icon (see Figure 8-1: The Network Adapter Manager Icon for the AirCard 710 PC Card on page 86). How Windows Works With Network Interface Cards When you have more than one network interface card inserted, Windows routes the data traffic through only one of the cards. This means that when you have a packet mode connection with the AirCard 710 network card, and you have another k o o b e t o N n o e s U y l n o s C P 85 AirCard 710 Wireless Network Card - User Guide network interface card (such as an Ethernet or Token Ring LAN card) inserted, data traffic is routed through either the AirCard 710 or the LAN cardnot both. The card through which data traffic is being routed is the primary card. The Network Adapter Manager shows you which card is primary by displaying an icon in the status area (usually located in the lower right corner of your screen). Figure 8-1: The Network Adapter Manager Icon for the AirCard 710 PC Card Depending on which card is primary, the Network Adapter Manager displays one of these icons:

Figure 8-2: Status Area Icons for Network Adapter Manager The ToolTip, displayed when you position the pointer over the Network Adapter Manager icon in the status area, identifies the primary card:

Figure 8-3: The Status Area ToolTip Showing a LAN Card as Primary How Network Adapter Manager works depends on your operating system. Windows 95, 98, NT and Me In Windows 95, 98, NT, and Me, the Network Adapter Manager can be used to switch between the AirCard 710 network card and other network interface cards. Switching Primary Cards If you initiate a packet mode connection with the AirCard 710 network connection while a LAN card is primary, the Network Adapter Manager automatically makes the AirCard network card the primary card, rerouting data traffic from the wired LAN card to the AirCard 710 wireless network card. 86 2130135 Network Adapter Manager Note: Switching between cards while using a network program (such as a browser) is not recommended, since the program may behave strangely when its network connection changes. Close network appli-

cations, switch cards, then launch the applications again. The Network Adapter Manager also has a menu through which you can switch primary cards. To switch cards:

1. Right click the Network Adapter Manager icon in the status area to display the shortcut menu. 2. Select the card you want to use as the primary card from the menu. or Select Show Options from the menu. In the window that appears, use the radio buttons to select the card you want to use as the primary card and click OK. Windows 2000 and XP Windows 2000 and XP have more advanced device handling capabilities than Windows 95, 98, NT, and Me. If more than one network card is detected, Windows 2000 and XP automati-

cally route network traffic through the card that provides the highest transmission speed. Generally, a wireline LAN card (such as an Ethernet card) provides faster transmission speed than a wireless card (such as the AirCard 710 network card). If, for example, you have an AirCard and an Ethernet card installed and active on your k o o b e t o N n o e s U y l n o s C P 87 Rev B Oct. 2001 AirCard 710 Wireless Network Card - User Guide laptop, Windows routes network traffic through the Ethernet card because it offers the higher transmission speed. If you then want to take the computer to another location, you can stop the Ethernet card (as described in Stopping a Network Card, later in this section), disconnect the cable to the Ethernet card, and Windows will automatically begin routing network traffic through the AirCard wireless card instead. Since Windows 2000 and XP have this enhanced method of handling multiple PC Cards, the Network Adapter Manager does not allow you to switch cards from the shortcut menu. You can control which card is the primary card by stopping the cards you do not want to use. Stopping a Network Card 1. Click the PC Card icon in the status area. 2. A listing of active cards is displayed. 3. Click the card you want to stop in the listing. Windows 2000 and XP reroute traffic to the fastest of the remaining network cards. You can eject the stopped card if you wish. Pop-Up Menu Items Online Help To display online help for the Network Adapter Manager, right click the Network Adapter Manager status area icon, then select Help from the shortcut menu. Version Information To display version information for the Network Adapter Manager, right click the Network Adapter Manager status area icon, then select About Network Adapter Manager from the menu. Closing the Network Adapter Manager To close the Network Adapter Manager:

1. Right click the Network Adapter Manager status area icon. 2. Select Exit from the shortcut menu. 88 2130135 Network Adapter Manager Rev B Oct. 2001 k o o b e t o N n o e s U y l n o s C P 89 AirCard 710 Wireless Network Card - User Guide 90 2130135 9: AirCard 710 PC Card:

Technical Specifications e c n e r e f e R n o i t a m r o f n I

LED Operation

Radio Frequency and Electrical Specifications

Environmental Specifications This chapter describes the function of the AirCard 710 LED indicator, and provides technical product data for the AirCard 710 wireless network card. LED Operation The AirCard 710 housing has a single red/green light-emitting diode (LED) on the antenna end of the card, near the headset connector. It indicates the status of the card. LED Indicator Figure 9-1: Location of the AirCard 710 LED Status Indicator The LED operates as follows:

Table 9-1 :LED Operatio n LED Behavior Indicates Solid amber*

The AirCard is powering up. Blinking amber The AirCard is searching for a channel. Solid green A call is in progress. Blinking green The AirCard has acquired a channel and is in idle mode (no call is in progress). Solid red An error has occurred.

*

Amber is used to describe the color of the LED when both red and green are lit. Rev B Oct. 2001 91 AirCard 710 Wireless Network Card - User Guide Radio Frequency and Electrical Specifications Table 9-2 :Radio Frequency & Electrical Specifications Approvals Voltage Current Transmit Receive Compliant with:

GPRS GSM Release 97 SMG 31 Phase 2+

FCC Parts 15, and 24 Industry Canada

+5Vdc from PCMCIA slot Typical requirement:

4 TX slots on 1.20A peak, 0.80A average 2 TX slots on 0.77A peak, 0.40A average 1 TX slots on 0.55A peak, 0.22A average Standby 15mA PCS:

1850 to 1910 MHz PCS:

1930 to 1990 MHz Channel Spacing 200kHz Freq. Stability 0.1ppm Environmental Specifications Table 9-3 :Environmental Specification s Operating Temp.

-20 C to +60 C (ambient, outside PCMCIA enclosure) Storage Temp.

-30 C to +85 C Humidity Vibration Drop 95% (non-condensing) 15 g peak 10 to 2000Hz (non-operating) 30 (76 cm) onto vinyl covered concrete 92 2130135 10: AirCard 710 PC Card:

Regulatory Information e c n e r e f e R n o i t a m r o f n I This device complies with Parts 2, 15 and 24 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. FCC guidelines stipulate that the antenna should be more than 20mm (0.8) from all persons. FCC ID: N7NAC710 Industry Canada #: PENDING Where appropriate, the use of the equipment is subject to the following conditions:

CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. WARNING (EMI) United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help WARNING (EMI) Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus, ICES-003 of the Department of Communications. Rev B Oct. 2001 93 AirCard 710 Wireless Network Card - User Guide Cet appareil numrique respecte les limites de bruits radiolec-

triques applicables aux appareils numriques de Classe B prescrites dans la norme sur le matriel brouilleur: Appareils Numriques, NMB-003 dicte par le ministre des Communi-

cations. If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency contracts or any successor regulations. If further government regulations apply, it is your responsibility to ensure compliance with such regulations. 94 2130135 Index x e d n I Rev B Oct.01 1 AirCard 710 Wireless Network Card User Guide 2 2130142

Important Notice Safety and Hazards Preface Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless network card are used in a normal manner with a well-constructed network, the Sierra Wireless network card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless, Inc. accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless network card, or for failure of the Sierra Wireless network card to transmit or receive such data. Do not operate the Sierra Wireless AirCard 710 wireless network card in areas where blasting is in progress, where explosive atmospheres may be present, or near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless network card MUST BE POWERED OFF. The Sierra Wireless network card can transmit signals that could interfere with this equipment. Do not operate the Sierra Wireless network card in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless network card MUST BE POWERED OFF. When operating, the Sierra Wireless network card can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless network cards may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless network card while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence. FCC RF Exposure Information Limitation of Liability In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this wireless network card complies with the FCC guidelines and these international standards. Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of FCC regulations. This device has been tested for FCC RF exposure requirements in a laptop PC. To comply with FCC RF exposure requirements the AirCard 710 PCS GSM modem card must be operated with a minimum separation distance of 2 cm (0.8 inches) between the user/nearby persons and the antenna. For more information about RF exposure, please visit the FCC web site at www.fcc.gov. The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. SIERRA WIRELESS, INC. SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSE-

QUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT Rev. B Oct. 2001 3