FCC ID: N7NAC775 Quadband GSM/GPRS/EDGE PC Card

AirCard 700 Series Wireless Network Card Installation Guide 2130204CEFCC Rev 2.1A Limitation of Liability Patents Copyright Trademarks Preface The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless or its affiliates. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL SIERRA WIRELESS AND/OR ITS AFFILIATES AGGREGATE LIABILITY ARISING UNDER OR IN CONNECTION WITH THE SIERRA WIRELESS PRODUCT, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES OR CLAIMS GIVING RISE TO LIABILITY, BE IN EXCESS OF THE PRICE PAID BY THE PURCHASER FOR THE SIERRA WIRELESS PRODUCT. Portions of this product are covered by some or all of the following US patents:

5,515,013 5,617,106 5,847,553 5,845,216 6,191,741 6,169,884 D372,248 D367,062 D452,495 D452,496 5,629,960 5,878,234 6,199,168 D372,701 and other patents pending. 5,682,602 5,890,057 6,327,154 D416,857 5,748,449 5,929,815 6,339,405 D442,170 Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group. 2004 Sierra Wireless. All rights reserved. AirCard and Heart of the Wireless Machine are registered trademarks of Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, the red wave design, the red-tipped antenna, and Watcher are trademarks of Sierra Wireless. Other trademarks are the property of the respective owners. All product specifications are subject to change without notice. Rev 2.1A Jun.04 1 AirCard 700 Series Installation Guide 2 2130204CEFCC Table of Contents Introducing the AirCard 700 Series Wireless Network Cards . 7 AirCard 700 Series wireless network cards. 7 Supported operating systems . 7 The AirCard as a network card . 7 The AirCard as a mobile phone . 8 Differences between the AirCard 750 and AirCard 775 . 8 GPRS and EDGE service support . 8 Frequency band support . 8 Your account and coverage area . 9 AirCard software . 10 Before you can begin using the AirCard . 10 Package contents . 11 The SIM Card and Your Account . 13 Inserting a SIM card into your AirCard . 13 Removing a SIM card . 14 Attaching the antenna to your AirCard . 15 Installation on Notebook PCs . 17 System requirements . 17 Installation on Windows 98, 2000, and Me . 18 Installation on Windows XP . 19 Installation on Windows NT . 21 Inserting the AirCard . 21 Installing the network card driver . 22 Installing the modem driver . 23 Changing the interrupt . 24 Setting Internet Explorer to use the AirCard. 24 Rev 2.1A Jun.04 3 AirCard 700 Series Installation Guide Installation on Devices Running Windows CE . 27 System requirements . 27 ActiveSync installation requirements . 28 Flash card installation requirements . 29 Pocket PC and Handheld PC installation . 29 Windows CE .NET device installation . 31 Extracting the CAB file to the host . 31 ActiveSync installation . 31 Flash card installation . 32 Inserting the AirCard into a Pocket PC . 33 Inserting the AirCard into a Handheld or Tablet PC . 34 Configuring Your Account . 35 Setting up a profile . 36 Care and Maintenance of Your Network Card . 39 Stopping and ejecting the AirCard on a notebook PC . 40 Ejecting the AirCard on a Pocket PC . 41 Ejecting the AirCard on a Handheld or Tablet PC . 41 Watcher Basics . 43 Launching Watcher. 44 The Watcher window . 44 Icons and indicators on the main Watcher window . 45 View options (notebook PCs) . 48 Status Icons . 49 Power Options . 49 Power Down and Up . 49 Transmit power consumption . 50 4 2130204CEFCC Table of Contents Frequency band and network selection. 50 Frequency band selection . 51 Network selection . 51 Technical Specifications . 53 LED operation . 53 Radio frequency and electrical specifications . 54 Environmental specifications . 55 Sending GSM commands to the network . 55 Regulatory and Safety Information . 57 Important notice . 57 Safety and hazards . 57 Important safety/compliance information for North American users. 58 Information pertaining to OEM customers . 60 EU regulatory conformity . 61 Rev 2.1A Jun.04 5 AirCard 700 Series Installation Guide 6 2130204CEFCC 1: Introducing the AirCard 700 Series Wireless Network Cards AirCard 700 Series wireless network cards Differences between the AirCard 750 and AirCard 775 Your account and coverage area AirCard software Before you can begin using the AirCard Package contents Caution: Do not insert your AirCard into your PC Card slot before installing the software. AirCard 700 Series wireless network cards The AirCard 700 Series wireless network cards are accessories for your PC that allow you to connect to the Internet, send and receive e-mail, and connect to a corporate network, without the need of a network cable or phone line. Depending on your AirCard configuration, you may also be able to use it as a mobile phone. The AirCard fits into the standard (Type II) PC Card slot available on most notebook PCs. The AirCard fits into the standard (Type II) PC Card slot available on most notebook, Handheld, and Tablet PCs. You can also use the AirCard with a Pocket PC provided you have the PCMCIA jacket accessory. Supported operating systems The AirCard wireless network cards work in:

Notebook PCs running Windows 98 SE, NT 4.0, 2000, Me, and XP. (See Chapter 3 for more details.)

Tablet, Handheld and Pocket PCs running Windows CE 3 or CE .NET (CE 4). (See Chapter 4 for more details.) The AirCard as a network card The AirCard 700 Series network cards can be configured to provide the always-on data connection that an Ethernet card or other wired LAN card provides. That is, you can set options in Watcher (a program that comes with the AirCard) that Rev 2.1A Jun.04 7 AirCard 700 Series Installation Guide will cause the AirCard to establish a network connection whenever you insert it, assuming GPRS (General Packet Radio Service) or EDGE (Enhanced Data GSM Environment) service is available. Otherwise, you can configure Watcher to connect only when you select a button. The AirCard connection provides access to the Internet. Once the connection is established, you can open your browser and connect to any web site available on the Internet, or access other Internet services (such as e-mail). The AirCard as a mobile phone If your AirCard is voice-enabled, you can use the AirCard as a phone simply by connecting an approved headset. The keypad for the phone is in the Watcher program. If you want to use the AirCard as a phone, a headset is necessary. You require a 4-wire headset with a 2.5 mm connector. Approved headsets are listed on the Sierra Wireless web site, www.sierrawireless.com. Differences between the AirCard 750 and AirCard 775 This manual is a complete guide to both the AirCard 750 and AirCard 775 wireless network cards. Both are PC Cards that operate on GSM (Global System for Mobile communications) networks. The difference between these products is in the data services and frequency bands they support. GPRS and EDGE service support GPRS and EDGE are add-on data services to GSM mobile phone networks. GPRS provides a maximum data trans-

mission speed of 56 kbps while EDGE provides a maximum data transmission speed of 216 kbps. The AirCard 750 supports GPRS while the AirCard 775 supports GPRS and EDGE service. Frequency band support Every GSM network operates on one of these radio frequency bands:

850 MHz bandused by some North American service providers 8 2130204CEFCC Introducing the AirCard 700 Series Wireless Network Cards

900 MHz bandused by some European service providers 1800 MHz bandused by some European and Asian service providers 1900 MHz band(also called the PCS band) used by many North American service providers The AirCard 750 is a tri-band product operating on the 900, 1800, and 1900 MHz bands. The AirCard 775 is a quad-band product operating on the 850, 900, 1800, and 1900 MHz bands. Your account and coverage area Companies that operate GSM networks and provide access to those networks are called service providers. You must have an account with a GSM service provider to use the AirCard. If you are using the AirCard 750, you should select a service provider that offers GPRS service, and, if you are using the AirCard 775, you should select a service provider that offers EDGE service. When you obtain your account, you will be given a SIM card, otherwise called a smart card or smart chip. (Depending on how you purchased your AirCard, you may already have an account, and your SIM card may have been included in your package.) The SIM card contains account information and must be inserted in the AirCard anytime you use it. Before you can use the AirCard, you must install the AirCard software and ensure that your AirCard is configured to use your account. Instructions on completing these steps are provided in the chapters that follow. Once installed and configured, you can connect to the Internet with the AirCard in any area in which you can obtain GPRS or EDGE service. Your ability to obtain service depends on these factors:

Proximity to an GSM/GPRS/EDGE networkYou must be within the coverage area of a GSM network on which GPRS or EDGE has been implemented, in order to use the AirCard.

Service providerIf you are within the coverage area of a network that is not operated by your own service provider, you can only obtain service if there is a roaming agreement between your service provider and the network operator. Note: If you purchased the AirCard from a GSM service provider, you may already have an account. Otherwise, your retailer should be able to provide you with the names of companies that provide this service. Note: The fee for service is usually higher when you are roaming (connected to a network other than the one belonging to your service provider). Rev 2.1A Jun.04 9 AirCard 700 Series Installation Guide

Account provisionsYour account may restrict your usage to certain networks or limit the amount of time you can use the network. Frequency bandIf you are using the AirCard 750, you cannot connect to networks operating in the 850 MHz band, regardless of roaming agreements or account provi-

sions.

Most service providers have coverage maps on their web sites. AirCard software The AirCard comes with this software (made by Sierra Wireless):

The Watcher program that you use to manage the AirCard and monitor your connections

The driver software that forms the interface between the

network card and your Windows operating system For notebook PCs only, the Network Adapter Manager software that allows you to switch between the AirCard and other network cards

The Network Adapter Manager software that allows you to switch between the AirCard and other network cards Before you can begin using the AirCard Before you can use the AirCard for the first time you must:

1. Install the AirCard software: Watcher, the Network Adapter Manager (notebooks only), and the AirCard driver. 2. Attach the antenna, insert the SIM into the AirCard and insert the AirCard into your PC Card slot. (Do not insert the AirCard before installing the software.) 3. Obtain a GSM/GPRS/EDGE account (if this wasnt done when you purchased the AirCard). 4. Configure the AirCard to use your account (unless it was 5. pre-configured.) If your Internet browser is configured to use a dial-up modem, you may need to set it to use a network card. The next chapters guide you through this process. 10 2130204CEFCC Introducing the AirCard 700 Series Wireless Network Cards Package contents Your AirCard package contains the following:

AirCard wireless network card

Antenna

Installation CD containing the AirCard software and this installation guide

Quick reference card

Warranty card Rev 2.1A Jun.04 11 AirCard 700 Series Installation Guide 12 2130204CEFCC 2: The SIM Card and Your Account Inserting a SIM card into your AirCard Removing a SIM card Attaching the antenna to your AirCard Note: Without a valid SIM card and a valid account, your AirCard will not work. Note: Keep a written record, in a secure place, of the account information that your service provider gives you. Instructions on creating a profile are in the section Configuring Your Account on page 35. You require a GPRS (AirCard 750) or EDGE (AirCard 775) account and a SIM (Subscriber Identity Module) card to use the AirCard. The SIM card is a small chip (about the size of a postage stamp) that you insert into the AirCard. The SIM contains account information used by the network to validate your access. Depending on how you purchased your AirCard, you may already have an account. In this case, the SIM should be included in your package. Otherwise, your retailer should direct you to a local company that provides GSM service. To activate an account, the service provider needs from you:

Billing information (such as a credit card number) used to collect payment for your network usage Possibly the IMEI (International Mobile Equipment Identity)a number that identifies your device (AirCard model) on the GSM network. This number is printed on the AirCard box and on the AirCard label.

Your AirCard must be configured to use your account. If purchased from a service provider, your AirCard may have been pre-configured. Otherwise, you must set up a profile in Watcher. Instructions on setting up a profile are described in Chapter 5. If you change GSM service providers (such as if you move to a new city), you will need a new SIM card from your new service provider. You will also need to set up a new profile. Inserting a SIM card into your AirCard To install your SIM card into the AirCard network card, follow these steps:

1. If your SIM is attached to a card, detach it and remove any fragments of the card stuck to the SIM. 2. Hold the AirCard network card with the label on top and the antenna closest to you. 3. Locate the thin SIM card slot on the left side of the AirCard PC Cards antenna end. Rev 2.1A Jun.04 13 AirCard 700 Series Installation Guide Note: To prevent the SIM from becoming jammed in the AirCard slot, ensure the edge of the SIM is smooth before inserting it. Do not attach labels to your SIM as this may also cause it to become jammed. 4. Orient the SIM card, as shown in the diagram on the bottom side of the AirCard. 5. Insert the end of the SIM card into the slot, and gently push it until it is fully inserted. Figure 2-1: Inserting the SIM card Into the AirCard SIM card slot Once the SIM card is properly inserted, it should not extend beyond the end of the card. See Figure 2-2. Figure 2-2: A SIM card properly inserted Removing a SIM card To remove the SIM card, you will need a narrow object, such as a pen or a straightened paper clip, to push into the eject hole. 1. Place the AirCard PC Card on a smooth, hard surface such as a tabletop, as shown in Figure 2-3. Figure 2-3: Positioning a pen to eject the SIM card 14 2130204CEFCC The SIM Card and Your Account 2. Position your pen or paper-clip above the eject hole, which is on the top surface of the AirCard housing, just to the right of the SIM card slot. (See the photo above.) 3. Press down gently (without excessive force) on the eject hole. The SIM card should pop out of its slot. Figure 2-4: Ejecting the SIM card 4. Gently pull the SIM card from the slot until it slides free. Attaching the antenna to your AirCard The antenna attaches to the gold-plated connector on the end of the AirCard. Figure 2-5: Attaching the antenna to the AirCard Rev 2.1A Jun.04 15 AirCard 700 Series Installation Guide 16 2130204CEFCC 3: Installation on Notebook PCs System requirements Installation on Windows 98, 2000, and Me Installation on Windows XP Installation on Windows NT Setting Internet Explorer to use the AirCard This chapter guides you through the steps necessary to making the AirCard operational on a notebook PC. The basic steps are:

1. Insert the AirCard CD into your CD-ROM drive and install Watcher and the Network Adapter Manager. Insert the AirCard into the PC card slot and install the AirCard driver from the CD. 2. Note: Do not insert the AirCard into your PC card slot before installing the software. Before you begin the installation process, ensure your PC is running a supported operating system and meets the hardware requirements described below. System requirements The AirCard wireless network card is supported on:

Windows 98 SE

Windows 2000 with Service Pack 4

Windows NT 4.0 with Service Pack 6a and Networking installed

Windows Me

Windows XP (Home and Professional versions) with Service Pack 1 To install the AirCard, you require these system resources:

Table 3-1: System resource requirements Card slots 1 Type II PCMCIA (PC Card) slot Disk drive CD-ROM I/O resources 1 IRQ, 40 bytes I/O space Memory 32 MB Rev 2.1A Jun.04 17 AirCard 700 Series Installation Guide Note: Users of Windows 2000 must be logged in with adminis-

trative privileges. Note: The installer runs twice once to install Watcher and once to install the Network Adapter Manager. Note: Do not forcefully insert the AirCard. This may damage connector pins. If you have more than one PC Card slot, you may obtain better signal strength using the top slot. Installation on Windows 98, 2000, and Me Note: You may require your Windows CD. Ensure you have the CD before proceeding. 1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should autostart and display a menu. If the CD does not autostart, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 2. From the CD start-up menu, select notebook installation and documentation and then notebook software installation to launch the installer. 3. Click Yes to accept the terms of the license agreement and proceed with the installation. (If you do not agree to the terms, click No to cancel the installation.) 4. Use the Next and Back buttons to navigate through the installer. Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con-

figuration. If you are using Windows 2000, the Digital Signature Not Found window may appear. Click Yes each time the window appears. (The warning can be safely ignored.) 5. 6. When prompted to insert the AirCard, click OK. If the SIM is not inserted, insert it. (See page 13.) If the antenna is not attached, attach it. (See page 15.) With the label facing up, insert the AirCard into your PC Card slot:

Figure 3-1: Inserting the AirCard 18 2130204CEFCC Installation on Notebook PCs 7. 8. Windows detects that a new device has been inserted and launches a wizard that guides you through the driver installation. If you are using Windows 2000 and the Digital Signature Not Found window appears, click Yes (to continue the instal-

lation). If prompted to eject the card and restart the PC:

a. Eject the AirCard. b. Click Yes to restart your computer. c. Only after your computer has restarted and Windows has finished launching, insert the AirCard. Watcher should launch automatically when the AirCard is inserted. If your AirCard has not yet been configured to use your account, you are prompted to do so. See Setting up a profile on page 36. To close the CD start-up menu, click Demoshield on the Taskbar to restore the window, then use the exit option in the lower right corner of the window. Installation on Windows XP 1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should autostart and display a menu. If the CD does not autostart, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 2. From the CD start-up menu, select notebook installation and documentation and then notebook software installation to launch the installer. 3. Click Yes to accept the terms of the license agreement and proceed with the installation. (If you do not agree to the terms, click No to cancel the installation.) 4. Use the Next and Back buttons to navigate through the installer. Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con-

figuration. If the Software Installation window appears, you can safely ignore the warning. Click Continue Anyway, each time it appears. 5. Note: Depending on the XP installation, you may require administrative privileges. Note: The installer runs twice once to install Watcher and once to install the Network Adapter Manager. 6. When prompted to insert the AirCard, click OK. If the SIM is not inserted, insert it. (See page 13.) If the antenna is not Rev 2.1A Jun.04 19 AirCard 700 Series Installation Guide Note: Do not forcefully insert the AirCard. This may damage connector pins. If you have more than one PC Card slot, you may obtain better signal strength using the top slot. attached, attach it. (See page 15.) With the label facing up, insert the AirCard into your PC Card slot:

Figure 3-2: Inserting the AirCard Windows detects that a new device has been inserted and launches a wizard that guides you through the driver installation. 7. On the first window of the Found New Hardware Wizard, select Install the software automatically (Recommended) and click Next. If the Software Installation window appears, click Continue Anyway. 8. 9. Click Finish and repeat steps 7 to 9 as prompted. 10. Click OK when notified that the AirCard has been success-

fully installed. Watcher should launch automatically when the AirCard is inserted. If your AirCard has not yet been configured to use your account, you are prompted to do so. See Setting up a profile on page 36. To close the CD start-up menu, click Demoshield on the Taskbar, then use the exit option in the lower right corner of the window. 20 2130204CEFCC Note: The AirCard driver requires that Windows Networking is installed. Also the PC Card slots must be enabled. If you are not certain that networking is installed and the slots enabled, see the Windows NT user documen-

tation for instructions. You must be logged in with admin-

istrative privileges. Note: The installer runs twice once to install Watcher and once to install the Network Adapter Manager. Installation on Notebook PCs Installation on Windows NT Note: You must re-install the Windows NT Service Pack after you install the AirCard driver. Ensure you have your Service Pack CD before you begin. (Version 6a is supported.) Note: The Performance Data Helper DLL, PDH.DLL, must be installed. You can download this from the Microsoft web site. Note: Windows system files may also be required to complete the installation. These files are located on the Windows NT CD. 1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should autostart and display a menu. If the CD does not autostart, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 2. From the CD start-up menu, select notebook installation and documentation and then notebook software installation to launch the installer. 3. Click Yes to accept the terms of the license agreement and proceed with the installation. (If you do not agree to the terms, click No to cancel the installation.) 4. Use the Next and Back buttons to navigate through the installer. Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con-

figuration. On completion of the software installation, exit from the startup menu by clicking exit in the lower right corner. Inserting the AirCard Note: Your PC must be off whenever you insert or eject the AirCard. 1. Close all Windows programs and turn your PC off. 2. If the SIM is not inserted in your AirCard, insert it. (See page 13.) If the antenna is not attached, attach it. (See page 15.) With the label facing up, insert the AirCard into your PC Card slot:

Rev 2.1A Jun.04 21 AirCard 700 Series Installation Guide Note: Do not forcefully insert the AirCard. This may damage connector pins. If you have more than one PC Card slot, you may obtain better signal strength using the top slot. Note: Depending on how Windows NT is configured, the prompts and windows described here may not appear in the precise order indicated. Use these instructions as a guideline to the selections you should make. Note: The AirCard will not function with the default settings for the I/O Port, Interrupt, and Com port if any of these resources are allocated to another network card or other device. If you are familiar with the Windows NT Diagnostics window, you can check to see if these resources are available. Otherwise, leave the default settings and if the AirCard does not function following the driver installation, see the instructions on changing the interrupt on page 24. Figure 3-3: Inserting the AirCard 3. Turn on your PC. 4. Log on as Administrator. Installing the network card driver 1. Open the Control Panel by selecting Start > Settings >

Control Panel. 2. Double-click the Network icon to open the Network window. 3. Click the Adapters tab in the Network window. 4. Click the Add... button to open the Select Network Adapter window. 5. Click the Have Disk... button to open the Insert Disk window. 6. Enter the path to the drivers as follows (where c is the drive letter for your hard drive):

For the AirCard 750: c:\Program Files\Sierra Wireless Inc\AirCard 700 Series\Drivers\WinNT For the AirCard 775: c:\Program Files\Sierra Wireless Inc\AirCard 700 Series\Drivers\WinNT-AC775 Click OK to open the Select OEM Option window in which Sierra Wireless AirCard GPRS Adapter or Sierra Wireless AirCard EDGE Adapter is selected. 7. Click OK. A window opens showing the settings for the I/O Port (0x800), interrupt (10) and COM port (4). If you are aware that these resources are in use by another device (see the note in the margin), change the settings and click OK. Otherwise, click OK to use the default settings. Windows then copies the driver files. 8. 22 2130204CEFCC Installation on Notebook PCs 9. Click Close to close the Network window and open the Microsoft TCP/IP Properties window. 10. Select Sierra Wireless AirCard GPRS Adapter in the Adapter field and select Obtain an IP address from a DHCP Server radio button. 11. Click Yes to confirm that DHCP is to be used. 12. Click OK to close the TCP/IP Properties window. 13. Click No if prompted to restart your PC. (You must restart your PC after the modem driver installation.) On completion of this step, the network card driver is installed and you can proceed to install the modem driver. Follow the instructions in the next section. Installing the modem driver 1. In the Control Panel, double click the Modems icon. If the Install New Modem wizard opens, skip to Step 3. Otherwise, proceed to Step 2. 2. Click the Add button to open the Install New Modem wizard. 3. Select Dont detect my modem, I will select it from a list and click Next. 4. Select the Have Disk button. 5. Enter d:\Drivers\WinNT\ where d is the drive letter for your CD-ROM drive and click OK. 6. Verify that Sierra Wireless AirCard GPRS Modem or Sierra Wireless AirCard EDGE Modem is displayed and click Next. 7. Select the Selected Ports radio button and select the same communications port used for the network card driver

(COM 4 unless you changed it). Click Next. 8. Click Finish. 9. Click Close to close the Network Properties window. Note: You must restart your PC to complete the installation. 10. If you are prompted to restart your PC, click Yes. Otherwise restart your PC from the Start menu. 11. When the PC restarts, re-install your Service Pack. On completion of this step, the modem driver is installed and you can proceed to configure the AirCard to use your account

(if it was not preactivated). See the section Account Configu-

ration Procedures on page 35. Rev 2.1A Jun.04 23 AirCard 700 Series Installation Guide Changing the interrupt If the message, Communication Failed! occurs when you start Watcher, a possible reason is that you have assigned an interrupt to the AirCard that has also been assigned to another device. To change the interrupt assigned to the AirCard:

1. Open the Control Panel by selecting Start > Settings >

Control Panel. 2. Double click the Network icon. 3. Select the Adapters tab. 4. Select Sierra Wireless AirCard GPRS Adapter or Sierra Wireless AirCard EDGE Adapter and click the Properties button. 5. Use the drop-down list to change the Interrupt to another number and click OK. 6. Close the Network window by clicking the Close button. 7. Restart your PC. 8. If the AirCard still does not function properly, repeat the procedure, selecting a different interrupt. Setting Internet Explorer to use the AirCard If you are using Internet Explorer as your browser, and it is set to connect to the Internet through a dial-up modem, you must set it to use a LAN (local area network) card. To set Internet Explorer version 5 or 6 to use a LAN, follow these steps:

1. 2. Click the Connections tab. 3. Click Setup to run the Internet Connection Wizard. 4. Select the option I want to set up my Internet connection manually, or I want to connect through a local area network

(LAN). Click Next. In Internet Explorer, select Tools > Internet Options. 5. Select I connect through a local area network (LAN). Click Next. 6. Ensure no check boxes are selected in the Local area network Internet configuration window and click Next. 7. Select No when prompted to set up an Internet mail account and click Next. 8. Click Finish to exit the wizard. 24 2130204CEFCC Installation on Notebook PCs Rev 2.1A Jun.04 25 AirCard 700 Series Installation Guide 26 2130204CEFCC 4: Installation on Devices Running Windows CE System requirements Pocket PC and Handheld PC installation Windows CE .NET device installation Inserting the AirCard into a Pocket PC Inserting the AirCard into a Handheld or Tablet PC This chapter provides installation instructions for users of computers running the Windows CE operating system. The AirCard runs on Handheld, Pocket, and Tablet PCs running Windows CE 3.x and CE .NET. (CE .NET is sometimes called CE 4.x). Before installing the AirCard software on your CE device, ensure you have the required hardware and software. Since software cannot be directly installed to a CE device, you require a desktop or notebook PC to perform the installation. There are two methods of installation:

If you are running CE 3.x, you install the software to a desktop or notebook PC that functions as the host. The host connects to the CE device by a cable or infrared ports and the software is downloaded from the host to the CE device using the Microsoft ActiveSync application. If you are running CE .NET, you download a CAB file (a compressed file containing the software) from the AirCard installation CD to either a host PC or a flash card. You then copy the CAB file to the CE device by inserting the flash card into your CE device or by establishing an ActiveSync connection between the host and the CE device.

System requirements These CE operating systems are supported:

Note: Windows CE 4.x Pocket PC 2003 is also called Windows Mobile 2003 Pocket PCs:

Windows CE 3.0 MS Pocket PC

Windows CE 3.0 Pocket PC 2002

Windows CE 4.x Pocket PC 2003 Rev 2.1A Jun.04 27 AirCard 700 Series Installation Guide Handheld PCs:

Windows CE 3.0 Handheld PC 2000 CE .NET devices:

Windows CE .NET (Windows CE 4.1 or later) If you have a Pocket PC and do not know what version of Windows CE you are using, select Start > Settings, tap the System tab, and tap the About icon. The second line on the screen identifies your version of Windows CE as follows:

Version 4.20.1081 (Build...)your operating systems is Windows CE 4.x Pocket PC 2003

Windows 3.0.11171 (Build)your operating systems is Windows CE 3.0 Pocket PC 2002

Windows 3.0.9348 (Build)your operating systems is Windows CE 3.0 MS Pocket PC Your CE device must have:

A PC Card slot or, if you are using a Pocket PC, the 2.6 MB of storage memory PCMCIA jacket accessory (If you are using a jacket with two slots, see the important note on page 33.) Note: ActiveSync is made by Microsoft and is included with PCs running Windows CE. (It is also available from the Microsoft web site.) ActiveSync 3.5 is supported on Windows 98, 2000, XP, and NT 4.0 with Service Pack 6 or later. ActiveSync 3.7 is supported on Windows 98 SE, 2000, Me, NT, and XP. ActiveSync installation requirements If you are installing using ActiveSync, the host PC (the desktop or notebook PC to which you install the software) must have:

A CD-ROM drive

ActiveSync version 3.5 or 3.7 installed. Note: ActiveSync 3.5 is required if you are using:

Windows CE 3.0 MS Pocket PC, or Windows CE 3.0 Pocket PC 2002. ActiveSync 3.7 is required if you are using:

Windows CE 4.x Pocket PC 2003, or Windows CE .NET. You must also have the ability to establish a connection between the CE device and host. This could be:

An infrared connection (requiring that both the CE device and host have infrared ports).

A cable connection using either a USB or serial cable

(requiring the cable and that the CE device and host have the necessary connectors) 28 2130204CEFCC Installation on Devices Running Windows CE Flash card installation requirements Note: This method of installation is only available to users of CE .NET

(not including Pocket PC users). If you are installing using a flash card, you require a flash card with at least 5 MB of available memory. You also require a PC that has both a CD-ROM drive and the appropriate flash card reader (and you must be able to read the flash card on your CE device). Pocket PC and Handheld PC installation Follow these instructions if your operating system is:

Windows CE 3.0 MS Pocket PC

Windows CE 3.0 Pocket PC 2002

Windows CE 4.x Pocket PC 2003

Windows CE 3.0 Handheld PC 2000 There are two methods of installing and downloading the software using ActiveSync. You can either:

Connect the host and the CE device before you install the software to the host. (In this case, you are prompted to initiate the download as soon as the software installation is complete.) Or Note: Do not insert the AirCard into the CE device before downloading the software.

Install the software to the host and then connect the host and the CE device, as described here. This process installs Watcher and the AirCard drivers. Installing the software on the host 1. If the AirCard installation CD is not in your CD-ROM drive, insert it. The CD should auto-start and display a menu. If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 2. From the CD start-up menu, select your language preference, and from the next menu, select Pocket PC and Handheld PC installation. 3. From the next menu, select the installation option that corresponds to your version of Windows CE. Rev 2.1A Jun.04 29 AirCard 700 Series Installation Guide This launches the installation wizard that installs the soft-

ware to the host. 4. Use the Next, Back, and Finish buttons to navigate through the wizard. Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration. A dialog box displays this message, On the next mobile device connection, the installed applications will be downloaded to the device. Click OK. Use the exit option in the lower right corner of the window to close the CD start-up menu. Downloading the software to the CE device 1. Connect the CE device to the host in one of these ways:

Connect the CE device and the host PC, using the serial or USB cable provided by the manufacturer of the CE device, or Place your CE device in its cradle and connect the cradle to the host PC using the serial or USB cable provided by the manufacturer of the CE device, or Align the infrared port on your CE device with the infrared port on your host PC Note: If you are unable to establish a connection, launch ActiveSync from the Start menu and use the online help in ActiveSync. 2. ActiveSync should launch automatically when the host and CE device are connected. If you are prompted to indicate whether you want to set up a partnership, click Yes or No and click Next. (For the purpose of downloading the AirCard software, it does not matter whether you have a partnership.) You should then be prompted that there is software to download. In the Installing Applications window, click Yes to start the download. When complete, you are prompted to check your mobile device screen to see if additional steps are required. 4. Click OK. 5. Reset your CE device. 3. If your device has a reset button (usually a circular indentation on the bottom of the device, or in the case of Handheld PCs, on the keyboard) press the stylus or pen into the reset button. If there is no reset button, you may need to run a software utility to reset the device. (Consult the 30 2130204CEFCC Installation on Devices Running Windows CE documentation that came with your PC if you do not know how to reset the device.) Windows CE .NET device installation Note: Do not insert the AirCard into the CE device before downloading the software. To install to a CE .NET device, you must first extract the.CAB file to a host PC, then copy the CAB file to the CE .NET device using ActiveSync or using a flash card. Extracting the CAB file to the host On a notebook or desktop PC:

1. If the AirCard installation CD is not in your CD-ROM drive, insert it. The CD should auto-start and display a menu. If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 2. From the CD start-up menu, select your language preference, and from the next menu, select CE .NET installation. 3. From the next menu, select CE .NET software installation

(CAB). This opens the installation wizard. 4. Click Next to display the license agreement. 5. If you accept the terms of the agreement, click Yes to proceed. 6. Click the Browse button and select the location in which to place the CAB file. If the CAB file will be copied to the CE device using ActiveSync, select a folder on the host PC. If the CAB file will be copied to the CE device using a flash card, select the drive location of the flash card. 7. Click Finish to close the installation wizard, and close the start-up menu using the Exit option in the lower right corner of the window. To complete the installation, follow either the steps in the next section, ActiveSync installation or the section that comes after it, Flash card installation. ActiveSync installation 1. Connect the CE device to the host in one of these ways:

Rev 2.1A Jun.04 31 AirCard 700 Series Installation Guide Connect the CE device and the host PC, using the serial or USB cable provided by the manufacturer of the CE device, or Place your CE device in its cradle and connect the cradle to the host PC using the serial or USB cable provided by the manufacturer of the CE device, or Align the infrared port on your CE device with the infrared port on your host PC Note: If you are unable to establish a connection, launch ActiveSync from the Start menu and use the online help in ActiveSync. 2. ActiveSync should launch automatically when the host and CE device are connected. If you are prompted to indicate whether you want to set up a partnership, click Yes or No and click Next. (For the purpose of downloading the CAB file, it does not matter whether you have a partnership.) 3. Select the Explore button from the ActiveSync window to open the Mobile Device window. 4. Copy the CAB file from the host to the CE device:

Open Windows Explorer, browse to the folder to which you copied the CAB file and drag the file

(AC7X0_xxx_CENET.CAB, where xxx is a language abbre-

viation) to the Mobile Device window. 5. Click OK at the file conversion warning. 6. On the CE device (NOT the host), double tap the CAB file. If a warning occurs, indicating that the application is not 7. supported for this device type, click Yes to proceed. 8. Tap OK to install the software to the Program Files folder. 9. When prompted to do a soft reset, tap OK and reset the device:

If your device has a reset button (usually a circular indentation on the bottom of the device, or in the case of Handheld PCs, on the keyboard) press the stylus or pen into the reset button. If there is no reset button, you may need to run a software utility to reset the device. (Consult the documentation that came with your PC if you do not know how to reset the device.) Flash card installation Insert the flash card into the reader on the CE device. 1. 2. Open Windows Explorer (Start > Programs > Windows Explorer) and locate the CAB file that you copied to the flash card (AC7X0_xxx_CENET.CAB, where xxx is a language abbreviation). 32 2130204CEFCC Installation on Devices Running Windows CE 3. Copy the CAB file to a folder on the CE device, if you do NOT want to install from the flash card. (The CAB file will be erased during installation.) 4. Double-tap the CAB file to install the software. 5. If a warning occurs, indicating that the application is not supported for this device type, click Yes to proceed. 6. Tap OK to install the software to the Program Files folder. 7. When prompted to do a soft reset, tap OK and reset the device. If your device has a reset button (usually a circular indentation on the bottom of the device, or in the case of Handheld PCs, on the keyboard) press the stylus or pen into the reset button. If there is no reset button, you may need to run a software utility to reset the device. (Consult the documentation that came with your PC if you do not know how to reset the device.) Inserting the AirCard into a Pocket PC To insert the AirCard into a Pocket PC:

1. If the PCMCIA jacket accessory is not already attached, slide the Pocket PC bottom first into the jacket. It should click into place. 2. Ensure the SIM card is inserted into the AirCard

(described on page 13) and the antenna is attached

(described on page 15). 3. With the label facing towards the front of the Pocket PC, insert the network card into the slot at the top of the jacket, as shown in the photo. Note: If you are using a jacket that has two slots, ensure the second slot does not contain another network interface card when you use the AirCard. Figure 4-1: Inserting the AirCard into a Pocket PC 4. Position the antenna so that it is vertical. Rev 2.1A Jun.04 33 AirCard 700 Series Installation Guide Inserting the AirCard into a Handheld or Tablet PC To insert the AirCard into a Handheld or Tablet PC:

1. Ensure the SIM card is inserted into the AirCard

(described on page 13) and the antenna is attached

(described on page 15). 2. With the label facing towards the top or front of the PC, insert the network card into the slot, as shown in the photo. Figure 4-2: Inserting the AirCard into a Handheld PC 3. Position the antenna so that it is vertical. 4. If your PC is not plugged into a power supply, the prompt, Do you want to use this PC card on battery power?

appears. Tap Yes. 34 2130204CEFCC 5: Configuring Your Account Setting up a profile GPRS profiles contain account information used by the AirCard to establish connections. At least one profile must be set up on the AirCard before you can use it. The profile(s) may have been stored on the AirCard before you purchased it. Otherwise, your service provider should give you all the infor-

mation you need to set up the profile or profiles you require. Depending on your service provider, some or all of this infor-

mation must be entered into your profile:

User Name

APN (Access Point Name)

IP (Internet Protocol) Address (if the address is not automatically assigned by the network) Password

Use of IP header compression

DNS (Domain Name Server) address or addresses Your service provider may give you only one APN in which case you require only one profile. Some service providers assign separate APNs for separate purposes. For example, some service providers supply one APN to use for Internet browsing and a different APN to use with a VPN. In this case you must set up multiple profiles. The AirCard allows for up to three profiles. Most service providers have one or two standard profiles that all or most of their subscribers are expected to use. Most of these standard profiles have been pre-defined in Watcher, allowing you to select a standard profile, rather than creating it manually. One of your profiles must be set as the default profile. This is the one that is used if you select the Connect button without selecting a profile. The default profile is also used if you set the AirCard to autoconnect. If you are using the AirCard to access a network that requires you to provide a password each time you connect, you must set the connection mode for your profile to prompt for password (in which case you must connect manually). Rev 2.1A Jun.04 35 AirCard 700 Series Installation Guide Setting up a profile Note: You cannot set up a profile before installing the software. (See page 17.)(See page 17 for notebook instal-

lation instructions or page 27 for CE device installation instruc-

tions.) Notebook PCs CE devices To determine whether you have a profile:

1. Insert the SIM into the AirCard if it is not already inserted.

(See page 13.) Insert the AirCard into the PC Card slot if it is not already inserted. (See page 21.) (See page 21 for notebook PCs, page 33 for Pocket PCs, or page 34 for Tablet and Handheld PCs.) If Watcher is not running, start Watcher, by selecting Start > Programs > Sierra Wireless > AirCard 700 Series >

Watcher for AirCard 700 Series 2. 3. or double-click the desktop shortcut. Select Start > Programs > Watcher for AirCard 700 Series If Watcher detects that no profile has been set up, you are prompted, Would you like to configure a profile now?

Select Yes. If this prompt does not appear, your AirCard may have been preconfigured. You can verify that you have a profile by selecting Tools > Connections to access the GPRS tab of the Connections window which lists all profiles. To create a profile 1. On the Connections window, select the Add button. 2. If you want to use a pre-defined profile, in the Profile Name field, select the profile from the drop-down list. Then skip to Step 5. 3. Complete the fields in the GPRS Profile window by entering a Profile Name (any meaningful description of the profile, such as the name of your service provider) and User Name, Password, and/or APN, if applicable. 4. Select whether you want to make connections automati-

cally or manually, or whether you are required to provide a password each time you make a connection:

If you select Autoconnect, a connection is established automatically whenever you insert the AirCard. If you select Manual, you must select the Connect button on the main Watcher window to make a connection. If you select Prompt for Password, you must select Connect and enter a password to make a connection. Use this 36 2130204CEFCC Configuring Your Account option if you have an external device that provides a time-scheduled secure password for your corporate network. 5. If you want to set Watcher to launch your Internet browser, VPN, or any other program automatically, or if your service provider specified an IP address, DNS address(es), or Quality of Service (QoS) parameters, select the Advanced button to open the Advanced Profile window. Otherwise, click OK and skip to Step 12. 6. On the Autolaunch tab, select which application, if any, you want Watcher to automatically launch when a connection is established with this profile:

NoneSelect this if you do not want any application to be autolaunched. BrowserSelect this if you want Watcher to autolaunch your Internet browser (such as Internet Explorer or Netscape Communicator) when a connection is estab-

lished with this profile. In the URL field, specify the web site (such as http://www.sierrawireless.com) you want to view on connection. Microsoft VPN (PPTP) ConnectionSelect this if you want Watcher to autolaunch a VPN connection that you have set up in Windows when a GPRS or EDGE connection is established with this profile. From the drop-down list, select the VPN connection. Application (VPN Client, etc...)Select this if you want Watcher to autolaunch an installed VPN program, or any other program, when a GPRS or EDGE connection is established with this profile. In the field below, enter the path to the program, or use the Browse button to locate the software. 7. If your service provider has given you an IP address, on the TCP/IP tab, select Use static IP address and enter the address in the field below. Otherwise select Use dynamic IP address. (This is the default because most networks use dynamic IP addressing.) Use the check boxes to enable data compression or IP header compression if supported by your service provider. Note: The Use IP header compression field should NOT be checked unless your service provider is using this compression. The AirCard cannot maintain a connection if this is enabled but not supported on the network. 8. If you have a DNS address or addresses, select the DNS tab and enter the address(es). (In most cases, it is not necessary to enter a DNS address.) Rev 2.1A Jun.04 37 AirCard 700 Series Installation Guide 9. If your service provider specifies values for Quality of Service (QoS) parameters, enter those settings on the appropriate tabs (Minimum QoS and Requested QoS). (In most cases it is not necessary to adjust Quality of Service parameters and the tabs do not appear.) Do NOT change any Quality of Service parameters unless advised to do so by your service provider. 10. Select OK to close the Advanced Profile window. 11. Select OK to close the GPRS Profile window. 12. If you have more than one profile, use the Default Profile radio button to select which is the default. (The default profile is the one used by the autoconnect feature and is used if you select Connect without selecting a profile.) 38 2130204CEFCC 6: Care and Maintenance of Your Network Card Stopping and ejecting the AirCard on a notebook PC Ejecting the AirCard on a Pocket PC Ejecting the AirCard on a Handheld or Tablet PC Note: Do not insert the AirCard before installing the software. See Installation on Notebook PCs on page 17. See Instal-

lation on Notebook PCs on page 17 or Pocket PC and Handheld PC installation on page 29 for installation instruc-

tions. You can ensure reliable operation and long life of your AirCard by adhering to these guidelines in storage and use:

Do not apply adhesive labels to the AirCard or SIM. This may cause the AirCard or SIM to become jammed inside the slot, or prevent it from being inserted properly.

When not installed in your computer, store the AirCard and SIM in a safe place.

When storing or transporting your PC in a case (such as a notebook case) remove the antenna and place it in a compartment. Protect the card from liquids, dust, and excessive heat (see Environmental specifications on page 55 for details).

The AirCard should fit easily into your computers PC Card slot. Forcing the AirCard into the slot may damage the connector pins.

Optimal signal strength is usually obtained when the antenna is pointing straight up. The antenna should bend easily at the hinge. Do not forcefully bend the antenna. Figure 6-1: Proper positioning of the AirCard antenna When you insert the AirCard in a notebook PC, the following should happen:

The PC beeps (unless the effect is disabled). Rev 2.1A Jun.04 39 AirCard 700 Series Installation Guide Windows PC Card icons 95/98 Me/2000 XP

The PC Card icon appears in the status area (usually located in the lower right corner of the screen) unless the feature is disabled.

The Network Adapter Manager icon also appears in the status area. for the AirCard

Watcher launches (unless the autolaunch option is disabled). Stopping and ejecting the AirCard on a notebook PC Windows NT If you are using Windows NT, your PC must be off whenever you insert or eject the AirCard. Windows 95, 98, 2000, Me, XP To remove the AirCard:

1. Close Watcher if it is open. 2. Click the PC Card icon in the status area to display the option to stop the card. 3. Click Stop Sierra Wireless AirCard GPRS/EDGE Adapter Parent (Windows 95, 98, 2000, or Me) or Safely remove Sierra Wireless AirCard GPRS/EDGE Adapter Parent

(Windows XP). If a dialog box appears notifying you that it is safe to remove the card, click OK. 4. 5. Push the PC Card eject button on your computer to eject the card. Figure 6-2: Ejecting the AirCard from its slot 6. Grasp the AirCard and remove it from the slot. 40 2130204CEFCC Care and Maintenance of Your Network Card Ejecting the AirCard on a Pocket PC To remove the AirCard from your Pocket PC:

1. Stop Watcher by selecting Start > Settings > System tab >

Memory > Running Programs. In the Running Program List, select AirCard 700 Series Watcher, then tap Stop. 2. Push the PC Card eject button on the Pocket PC to eject the card. Figure 6-3: Removing the AirCard from its slot (Pocket PC) 3. Grasp the AirCard and remove it from the slot. Ejecting the AirCard on a Handheld or Tablet PC To remove the AirCard from your Handheld PC:

1. Close Watcher. 2. Push the PC Card eject button on your computer to eject the card. Figure 6-4: Ejecting the AirCard from its slot Rev 2.1A Jun.04 41 AirCard 700 Series Installation Guide 42 2130204CEFCC 7: Watcher Basics Launching Watcher The Watcher window Icons and indicators on the main Watcher window View options

(notebook PCs) Status Icons Power Options Frequency band and network selection Watcher is the program you use to manage and monitor your AirCard connections. Watcher allows you to:

Create an account profile. (This is explained under The SIM Card and Your Account on page 13.)

Determine signal strength, roaming status, GPRS/EDGE availability, and other network connection parameters Initiate data connections

Monitor the status of the AirCard and GSM service

Make and receive phone calls

Enable or disable SIM security that prevents others from Send and receive SMS messages

using your SIM card if it is lost or stolen Set options related to battery power consumption Set options related to notifications and the Watcher window Depending on what model of AirCard you are using and on how it is configured, you may have access to these features:

Outlook integration. This allows you to store, send, and read SMS messages in Outlook so that you are managing both e-mail and SMS messages from a single application,

(assuming you are using Outlook for e-mail).

WiFi support. This allows you to manage and monitor a WiFi device within Watcher. Note: It takes up to 20 seconds for Watcher to become fully functional after launch. If you set your account profile to autoconnect (see page 36), you do not need to run Watcher when you use the AirCard, but Watcher does provide useful status information. Rev 2.1A Jun.04 43 AirCard 700 Series Installation Guide Launching Watcher On notebook PCs, unless the feature has been disabled, Watcher launches automatically anytime you insert the AirCard. You can also launch Watcher by:

Notebooks PCs

Double clicking the desktop shortcut, or

Selecting Start > Programs > Sierra Wireless > AirCard 700 Series > Watcher for AirCard 700 Series CE Devices To launch Watcher on a CE device, select Start > Programs >

Watcher for AirCard 700 Series Depending on how your profile is configured, your browser, VPN, or other program may launch automatically anytime you launch Watcher. See page 37. The Watcher window Note: To get help in Watcher, select Help > Help Topics. You can also display help by pressing

<F1> in most windows. WiFi signal strength*

WiFi coverage*

Compact view Minimize Close Roaming Data tab Voice tab*

WiFi tab*

GPRS/EDGE coverage GSM signal strength Indicator area Figure 7-1: The Watcher window. Components marked with an * are only available if your software is voice-enabled and/or WiFi-enabled and only on notebook PCs. Profile drop-down list 44 2130204CEFCC Note: To get help for Watcher on a Pocket PC, select Start >

Help. Pocket PCs Packet mode Roaming indicator Watcher Basics Signal strength Indicator area Profile drop-down list VOICE tab DATA tab Icons and indicators on the main Watcher window These icons are used on the main Watcher window:

Table 7-1: Icons and indicators in Watcher Icon Meaning Device status. If an AirCard icon with an X is displayed, Watcher is unable to detect the AirCard. The ToolTip that displays when you position the mouse pointer over this indicator says, Device not available. This usually indicates that the AirCard is not fully inserted into the PC Card slot. If an AirCard icon with a ? is displayed, Watcher has detected the AirCard but is unable to communicate with it. The ToolTip that displays when you position the mouse pointer over this indicator says, Device not responding. You may be able to resolve this problem by restarting Watcher, by stopping, ejecting, and reinserting the AirCard, or by restarting your PC. Rev 2.1A Jun.04 45 AirCard 700 Series Installation Guide Table 7-1: Icons and indicators in Watcher Icon Meaning Signal strength and service status. The number of bars beside the antenna increases as signal strength increases, to a maximum of five bars. The ToolTip that displays when you position the mouse pointer over this indicator, shows the numeric value of the RSSI (Received Signal Strength Indication in dBm). Blank bars in the signal strength indicator mean that you are outside of the coverage area or have insufficient signal strength to maintain a GSM data connection. A red thermometer icon indicates overheating. In the unlikely event that this occurs, the AirCard suspends data transmission until the temperature drops, then normal operation is resumed. (This usually takes no more than 10 seconds.) A red flashing antenna icon indicates an antenna problem. If this occurs, try reorienting the antenna and ensure that there is nothing on or near the antenna that could be blocking the signal. GPRS coverage. When only the letters of this indicator are displayed, you are within the GPRS coverage area but have not yet acquired service. When the indicator has an outline, you have acquired GPRS service and are able to establish GPRS data connections. When the indicator is filled in, you have a GPRS connection. Depending on your AirCard configuration, you may have two signal strength indicators. If you have two, the indicator on the right shows the WiFi signal strength (the hotspot with the strongest signal). Depending on your AirCard configuration, you may not have this indicator. 46 2130204CEFCC Watcher Basics Table 7-1: Icons and indicators in Watcher Icon Meaning This indicator only appears if you are using an AirCard 775 configured to present the indicator. Depending on your AirCard configuration, you may not have this indicator EDGE coverage. When only the letters of this indicator are displayed, you are within the EDGE coverage area but have not yet acquired service. When the indicator has an outline, you have acquired EDGE service and are able to establish EDGE data connections. When the indicator is filled in, you have an EDGE connection. Roaming. When displayed, you are connected to a network other than your local service provider's. There may be a surcharge for roaming service. New SMS message. Select the icon to open the SMS Express window and read your messages. When your SIM becomes full, this icon flashes and turns red. Headset. If your AirCard is voice-enabled, this indicator is displayed when a headset is attached. Incoming call. If your AirCard is voice-

enabled, this indicator is displayed when you get a phone call. Missed call. If your AirCard is voice-

enabled, this indicator is displayed when you fail to answer an incoming call. Select the icon to open the call log and view the numbers of the calls you missed (assuming you have caller ID service with your account). Voice mail. If your AirCard is voice-

enabled, this indicator is displayed when you have a new voice message. Select the icon to access your voice mail box

(assuming you have voice mail service with your account). Rev 2.1A Jun.04 47 AirCard 700 Series Installation Guide Table 7-1: Icons and indicators in Watcher Icon Meaning Call forwarding. If your AirCard is voice-

enabled, this indicator is displayed when call forwarding is in use. (This is only on when all calls are forwarded.) Data transmission. When this indicator is on and neither circle is shaded, you have a connection but no data transmission is occurring. A shaded top circle indicates that data is being sent and a shaded bottom circle that data is being received. These statistics are displayed during GPRS/EDGE connections only; no statistics are displayed for dial-up or WiFi connections. Compact View Minimize Close View options (notebook PCs) On notebook PCs, you have these options concerning the Watcher window:

You can enable/disable always on top from the VIEW menu. When enabled, the Watcher window always appears in front of other application windows.

You can switch between the full Watcher window and the compact window from the VIEW menu or by using the Compact View button:

You can use the Minimize button to close the Watcher window but leave the program running. 48 2130204CEFCC Watcher Basics Status Icons These icons appear in the system tray (usually in the lower right corner of your screen).These icons appear in the system tray (usually in the lower right corner of your screen on notebook, Tablet, and Handheld PCs, and on the lower right corner of the Today page on Pocket PCs). Table 7-2: Status Icons Icon Meaning You have a GPRS or EDGE connection. You do not have a GPRS or EDGE connection. You have one or more unread SMS messages. Power Options The AirCard draws power from your PCs battery. There are two features of the AirCard that allow you to manage battery power consumption:

The power down/power up option

The transmit power consumption option Power Down and Up The power down/power up option allows you to conserve your battery by powering the AirCard down when youre not using it. To power down the AirCard:

1. Select Tools > Power Down When powered down, the menu option switches to Power Up and the message, Device powered down is displayed on the Watcher window. You cannot maintain a connection when the AirCard is powered down. Rev 2.1A Jun.04 49 AirCard 700 Series Installation Guide Note: If you are using the AirCard in a CE device, it is recommended that you set the Transmit Power Consumption to low. Transmit power consumption The Transmit Power Consumption option allows you to choose between maximizing your data transmission speed or minimizing battery drain on your PC. The settings for this option are:

Normal (Notebook)

Medium

Low (PDA) If you select Normal (Notebook), the AirCard takes advantage of certain network resources (if they are available) to maximize the upload transmission speed. This increases peak battery consumption slightly but the increase has little effect. This increases peak battery consumption slightly but unless you are using a CE device, the increase has little effect. (The maximum possible data transmission speed with this setting is 56 kbps). If you select Low (PDA), the AirCard makes no attempt to take advantage of faster upload speeds that might be possible on some networks. This minimizes peak battery consumption. This minimizes peak battery consumption and is the recom-

mended setting for CE devices because they are unable to meet the peak power demands of the AirCard while operating at the highest upload transmission speeds. (The maximum possible data transmission speed with this setting is 14.4 kbps). The Medium setting has a maximum possible data transmission speed of 28.8 kbps. The change in data transmission speed or peak battery consumption that results from changing these settings is dependent on network conditions (such as the number of users in your area), and in some circumstances, may not be noticeable. This setting does not affect the speed of downloads (data transmissions from the network to the AirCard). When you change this setting, the AirCard resetsall data and voice connections are terminated. This option is set on the Network tab of the Options window (TOOLS > Options). Frequency band and network selection Watcher has two options that affect your ability to obtain GPRS or EDGE service in any given area. You can select:

50 2130204CEFCC Watcher Basics

The frequency band you want to use

The network you want to use, if you are within the coverage area of more than one network Frequency band selection Every GSM network operates on one set of frequency bands.

(See Frequency band selection on page 51.) The AirCard is designed to change frequency bands automatically as required to obtain network service. You can also change frequency bands manually from the Network tab of the Options window

(TOOLS > Options > Network). Note: Unless your service provider specifies otherwise, it is recom-

mended that you use the Auto setting. Network selection Depending on your location, you may be within the coverage area of several networks. Your ability to obtain service on each network is dependent on your account. Your options for network selection are:

automaticthe AirCard automatically selects a network based on your account and network availability.

manualthe AirCard scans the area and displays a list of detected GSM networks. You can then choose from a list of available networks. If you select a network on which you cannot obtain service, the message, Failed to register with network appears. You should then choose a different network. This option is set on the Network tab of the Options window

(TOOLS > Options > Network). Rev 2.1A Jun.04 51 AirCard 700 Series Installation Guide 52 2130204CEFCC 8: Technical Specifications LED operation Radio frequency and electrical specifications Environmental specifications Sending GSM commands to the network This chapter describes the operation of the LED and provides technical data for the AirCard 700 Series wireless network card. LED operation The AirCard has a single LED (Light Emitting Diode) located on the antenna end of the card beneath the SIM slot. The color

(red, green or amber) and state (off, on solid, or blinking) of the LED indicate the connection status as follows:

Table 8-1: LED operation LED state How to interpret Solid ambera Blinking amber Blinking green The AirCard is powering up, or a firmware download is in progress. The AirCard is scanning for service. The AirCard is in service and registered on the network. Solid green A voice call is in progress. Blinking red There is a hardware problem. Off The AirCard is powered down. a. The LED is red/green. The amber color occurs when both red and green are lit. Rev 2.1A Jun.04 53 AirCard 700 Series Installation Guide Radio frequency and electrical specifications Table 8-2: Radio frequency & electrical specifications Compliance AirCard 750 compliant with:

GPRS GSM Release 97 SMG 31 Phase 2+

AirCard 775 compliant with:

GSM Release 99 Multi-slot class Class 12 Transmit Receive AirCard 750 PCS:

1850 to 1910 MHz DCS1800:

1710 to 1785 MHz EGSM900:

880 to 915 MHz AirCard 750 PCS:

1930 to 1990 MHz DCS1800:

1805 to 1880 MHz EGSM900:

925 to 960 MHz AirCard 775 PCS:

1850 to 1910 MHz DCS1800:

1710 to 1785 MHz EGSM900:

880 to 915 MHz GSM850 824 to 849 MHz AirCard 775 PCS:

1930 to 1990 MHz DCS1800:

1805 to 1880 MHz EGSM900:

925 to 960 MHz GSM850:

869 to 894 MHz Channel spacing 200 kHz Frequency stability 0.1 ppm 54 2130204CEFCC Technical Specifications Environmental specifications Table 8-3: Environmental specifications Operating temperature Storage temperature Humidity Vibration

-20 to +60 C (ambient, outside PCMCIA enclosure)

-30 to +85 C 95%, non-condensing 15 g peak 10 to 2000 Hz (non-operating) Sending GSM commands to the network GSM commands are used to:

Access network services

Display network and device parameters

Provide account status information (for example, indicate whether a subscribed service is available to you) If your service provider asks you to enter a specific command:

1. Using your keyboard or the keypad on the VOICE tab in the main Watcher window, type the command. If the command was valid and accepted by the network, the results are displayed in the Watcher window. Other-

wise, the message Invalid GSM Command is displayed. For example, enter *#06#. This command displays the IMEI1. You can send GSM commands even when a voice call or data transfer is in progress. 1. IMEIInternational Mobile Equipment Identitya number that uniquely identifies your device (AirCard wireless network card) on the GSM network Rev 2.1A Jun.04 55 AirCard 700 Series Installation Guide 56 2130204CEFCC 9: Regulatory and Safety Information Important notice Important safety/

compliance information for North American users EU regulatory conformity Important notice Because of the nature of wireless communications, trans-

mission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless network card are used in a normal manner with a well-constructed network, the Sierra Wireless network card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless network card, or for failure of the Sierra Wireless network card to transmit or receive such data. Safety and hazards Do not operate your AirCard wireless network card:

Where explosive atmospheres may be present including In areas where blasting is in progress refuelling points, fuel depots, and chemical plants

Near medical equipment

Near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the AirCard MUST BE POWERED OFF. Otherwise, the AirCard can transmit signals that could interfere with this equipment. In an aircraft, the AirCard MUST BE POWERED OFF. Otherwise, the AirCard can transmit signals that could interfere with various onboard systems and may be dangerous to the operation of the aircraft or disrupt the cellular network. Use of a cellular phone in an aircraft is illegal in some jurisdi-

Rev 2.1A Jun.04 57 AirCard 700 Series Installation Guide cations. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, or legal action or both. Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The AirCard may be used normally at this time. Important safety/compliance information for North American users CAUTION: Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. The design of the AirCard 750/775 complies with U.S. Federal Communications Commission (FCC) and Industry Canada

(IC) guidelines respecting safety levels of radio frequency (RF) exposure for portable devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S. and international standards bodies:

ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electro-

magnetic Fields, 3kHz to 300 GHz

National Council on Radiation Protection and Measure-

ments (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

CAUTION: The AirCard 750 has been tested for compliance with FCC / IC RF exposure limits in the laptop computer(s) configurations with side PCMCIA slot and palmtop computers with rear PCMCIA slot, and can be used in laptop computers and palmtop computers with substantially similar physical dimensions, construction, and electrical and RF character-

istics. The AirCard 775 has been tested for compliance with FCC / IC RF exposure limits in the laptop computer(s) configu-

rations with side PCMCIA slot, and can be used in laptop computers with substantially similar physical dimensions, 58 2130204CEFCC Regulatory and Safety Information construction, and electrical and RF characteristics. Always place the antenna in the upright position (oriented vertically) when using the AirCard in a notebook computer. Note: If this PC Card is intended for use in any other portable device, you are responsible for separate approval to satisfy the SAR requirements of Part 2.1093 of FCC rules. This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Where appropriate, the use of the equipment is subject to the following conditions:

WARNING (EMI) United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency contracts or any successor regulations. If further government regulations apply, it is your responsibility to ensure compliance with such regulations. Rev 2.1A Jun.04 59 AirCard 700 Series Installation Guide Information pertaining to OEM customers The AirCard 750/775 wireless network card has been granted modular approval for mobile applications. Integrators may use the AirCard 750/775 card in their final products without additional FCC / IC certification if they meet the following conditions. Otherwise, additional FCC / IC approvals must be obtained. 1. At least 20 cm separation distance between the antenna and the users body must be maintained at all times. 2. To comply with FCC / IC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum antenna gain in the PCS band must not exceed 4 dBi for the AirCard 750 and the maximum antenna gain in the Cellular and PCS bands must not exceed 4.5dBi for the AirCard 775. 3. The AirCard 750/775 card and its antenna must not be colocated or operating in conjunction with any other trans-

mitter or antenna within a host device. 4. A label must be affixed to the outside of the end product into which the AirCard 750/775 is incorporated, with a statement similar to the following:

For an end product with an embedded AirCard 750:

This device contains TX FCC ID: N7NAC750. This equipment contains equipment certified under Can-

ada: 2417C-11897. For an end product with an embedded AirCard 775 This device contains TX FCC ID: N7NAC775. This equipment contains equipment certified under IC:

2417C-AC775. 5. A user manual with the end product must clearly indicate the operating requirements and conditions that must be observed to ensure compliance with current FCC / IC RF exposure guidelines. The end product with an embedded AirCard 750/775 card must pass the unintentional emission testing and properly authorized per FCC Part 15 requirements. Note: If this PC Card is intended for use in a portable device, you are responsible for separate approval to satisfy the SAR requirements of FCC Part 2.1093 and IC RSS-102. 60 2130204CEFCC Regulatory and Safety Information EU regulatory conformity Sierra Wireless hereby declares that the AirCard 750 and AirCard 775 are in conformity to all the essential requirements of Directive 1999/5/EC. AirCard 750:

AirCard 775:

The Declaration of Conformity made under Directive 1999/5/

EC is available for viewing at the following location in the EU community:

Sierra Wireless (UK), Limited Lakeside House 1 Furzeground Way, Stockley Park East Uxbridge, Middlesex UB11 1BD England Rev 2.1A Jun.04 61 AirCard 700 Series Installation Guide 62 2130204CEFCC Index Numerics 1800 MHz band 8 1900 MHz band 8 850 MHz band 8 900 MHz band 8 A account 9 always-on data connection 7 antenna 18, 19 attaching 15 antenna icon 46 APN 35 arrow on main window 48 autoconnect 36 autolaunch browser on connection 37 VPN on connection 37 B browser, launch automatically on connection 37 C call forwarding indicator 48 call indicator 47 care and maintenance 39 CE devices installing the software 2933 system requirements 27 circles on main window 48 class, multi-slot 54 Communication Failed 24 compact view 48 connect automatically 36 copyright information 1 coverage 46 EDGE 47 GPRS 46 coverage area 9 D data transmission indicator 48 destination location Handheld/Pocket PCs 30 notebook PCs (Windows 98, 2000, Me) 18, 19, 21 device not available 45 device not responding 45 DNS 35 driver 10, 19, 20, 21 E status 47 EDGE connection EDGE indicator 47 ejecting a SIM card 14 ejecting the card 4041 electrical specifications 54 envelope icon 47 environmental specifications 55 F frequencies receive 54 transmit 54 frequency bands 8 selection 50 G status 46 GPRS connection GPRS indicator 46 GSM commands, sending to the network 55 GSM networks supported 8 H Handheld PC inserting the card 34 installing the software 2933 removing the card 41 system requirements 27 indicator 47 headset 8 humidity 55 I I/O space (input/output space) 17 icon call forwarding 48 data transmission 48 voice mail 47 If 43 Rev 2.1A Jun.04 63 AirCard 700 Series Installation Guide IMEI 13 incoming call indicator indicator 47 call forwarding 48 data transmission 48 device status 45 EDGE coverage 47 GPRS coverage 46 headset 47 missed call 47 phone call 47 roaming 47 signal strength 46 SMS message 47 voice mail 47 inserting a SIM card 13 inserting the card Handheld PC 34 Pocket PC 33 Tablet PC 34 Windows 98, 2000, Me 18, 19 Windows NT 21 notebook PCs 1724 Handheld/Pocket PCs 2734 setting to use the card 24 Internet Explorer IP address 35 IRQ (interrupt request) 17 installation L launch browser automatically on connection 37 VPN automatically on connection 37 Launching 44 LED operation 53 liability, limitation of 1 M maintenance 39 memory required 17 missed call indicator 47 multi-slot class 54 N network 9 networks supported 7 notebook PC send GSM commands to 55 inserting the card 18, 19 installing the software 1824 removing the card 40 system requirements 17 O online help Handheld PCs 44 notebook PCs 44 Pocket PCs 45 operating systems supported 7 prompt for 36 P password 35 patents 1 PC Card slots required 17 PCS frequency band 8 phone call phone icon 47 platforms supported 7 Pocket 45 Pocket PC indicator 47 inserting the card 33 installing the software 2933 removing the card 41 system requirements 27 Power 49 power options power up/down 49 profiles 3538 default 35 program folder Handheld/Pocket PCs 30 notebook PCs (Windows 98, 2000, Me) 18, 19, 21 prompt for password 36 Q quad-band 8 quality of service parameters 38 R radio frequency specifications 54 receive frequencies 54 removing a SIM card 14 removing the card 4041 Handheld PCs 41 Pocket PC 41 Tablet PCs 41 Windows 98, 2000, Me, XP 40 Windows NT 40 RF specifications 54 roaming 9 roaming indicator 47 RSSI 46 64 2130204CEFCC S service EDGE 47 GPRS 46 service pack 21 signal strength indicator 46 SIM card SMS messages software installation inserting 13 removing 14 indicator 47 Handheld/Pocket/Tablet PCs 2933 notebook PCs Windows 98, 2000, Me 1819 Windows NT 2124 Windows XP 1920 specifications 5355 status electrical 54 environmental 55 radio frequency 54 call forwarding 48 data transmission 48 device 45 EDGE connection 47 EDGE service 47 GPRS connection 46 GPRS service 46 headset 47 phone call 47 roaming 47 signal strength 46 SMS messages 47 voice mail 47 temperature 55 when not using card 39 system requirements Handheld/Pocket/Tablet PCs 27 notebook PCs 17 storage T Tablet PC inserting the card 34 installing the software 2933 removing the card 41 system requirements 27 technical specifications 5355 temperature 55 Index The 44 thermometer icon 46 time-scheduled password 36 trademarks 1 transmit frequencies 54 triangle icon 47 tri-band 8 U user name 35 V vibration 55 voice mail VPN, launch on connection 37 indicator 47 W Windows operating systems supported 7 Windows 2000 Windows 98 as a supported operating system service pack 17 inserting the card 18, 19 installation 1819 removing the card 40 as a supported operating system 17 inserting the card 18, 19 installation 1819 removing the card 40 as a supported operating system 17 inserting the card 18, 19 installation 1819 removing the card 40 as a supported operating system 17 changing the interrupt 24 inserting the card 21 installation 2124 removing the card 40 as a supported operating system 17 installation 1920 removing the card 40 Windows Me Windows NT Windows XP wireless networks supported 7 Rev 2.1A Jun.04 65 AirCard 700 Series Installation Guide 66 2130204CEFCC