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user guide Explore your VoqTM Beta Documentation 7 8 8 13 14 15 16 16 16 17 17 19 20 21 22 22 22 23 23 24 25 Getting Started Whats in the box?
Getting up and running Knowing Your Phone The VoqTM professional phone Flip-open QWERTY thumbpad Home screen myVoqTM screen Keypad Joystick Keys and buttons Programs Status icons The Basics Turning your phone on and off Locking and unlocking the keypad Setting the time and date Using the Quick List Entering text and numbers Navigating menus using numbers Navigating with the joystick Contents About myVoq Using Secure Digital (SD) cards Making and Answering Calls Making calls Voice dialing Answering calls Reviewing calls Managing Your Personal Information Managing your contacts Using the calendar Using tasks Writing notes E-mail and Messaging Choosing your e-mail program VoqMailTM Software Creating Messages Working with message folders Viewing and responding to messages Multimedia Messaging Service (MMS) Instant messaging 25 28 29 30 32 35 37 39 40 44 45 46 49 50 53 59 63 64 68 68 Draft D (Jan. 20, 2004) 3 Voq User Guide 73 74 75 77 Synchronizing Your Phone Synchronizing your Voq phone Getting started Synchronizing remotely Configuring Your Phone Phone Sounds Profiles Home screen About Accessibility Beam Certificates Data connections Date and time Owner information Power management Regional settings Voq software updates Securing Your Phone Keypad lock Phone lock 81 82 84 85 86 86 87 87 87 88 92 92 92 93 93 95 96 96 4 97 97 99 100 102 103 104 106 107 108 108 109 110 111 112 112 113 115 116 119 120 121 SIM lock PIN2 Browsing the Internet Browsing the Internet Customizing Internet Explorer Playing Music, Games, and More Playing audio and video files Java MIDlet Manager VoqTag indexes Playing Solitaire Playing Mount Voq Using the calculator Recording voice notes and memos Using your phone as a modem Adding programs Removing programs Remove Programs VoqTM Accessories Accessories Accessory Kits TTY Devices Using the desktop cradle 2130324 123 124 Keystrokes QWERTY thumbpad key strokes Regulatory, Safety, and Warranty In-
127 formation 132 Contents Draft D (Jan. 20, 2004) 5 Voq User Guide 6 2130324 Getting Started Whats in the box?
Getting up and running 1 Voq User Guide VoqTM handset Battery AC adapter/charger Whats in the box?
Your box contains the following:
Mono headset Synchronization cable Companion CD Documentation:
VoqTM Pocket Reference VoqTM User Guide (this guide) Accessories fold-out If any items are missing, please contact your Voq dealer. 3 4 1 Insert your SIM card Your service provider will provide you with a SIM
(Subscriber Information Module) card that contains all your account information. Your phone cannot function without this card. To install it:
1 2 Remove the SIM card from its packaging. Lay the phone face down with the battery removed. Position the SIM card with the gold contacts down and line it up with the SIM card outline on the phone. The cut corner of the card should point towards the center of the phone. Insert the SIM card under the two metal guides. Getting up and running Before you begin using your new Voq phone, prepare and test it by completing the following steps:
1 2 3 4 Make a call. 5 6 7 Insert your SIM card. Install the battery. Charge the battery (12 hour initial charge). Send an SMS. Set up synchronization. Check out the Top ten things to do next. 5 Gently push the SIM card until it slides snugly into place. 8 2130324 2 Install the battery 3 Charge the battery Getting Started You cannot operate the phone without the battery even if the phone is attached to the AC adapter. 1 Insert the battery, bottom end first, into the opening on the back of the phone. Note: The initial charge must last a minimum of 12 hours. You can use your phone while the battery is charging. If the battery is totally discharged when you plug in the AC adapter, it takes several minutes for the phone to start up. This is normal and ensures that the phone has sufficient power for reliable operation. 1 Plug the lead from the AC adapter into the bottom of the phone. 2 Lower the battery to the phone. Press the top of the battery until it clicks into place. To remove the battery:
1 2 With the latch open, pull the top of the battery Slide and hold the locking latch open. away from the phone and lift out the battery. Note: Always turn off the phone using the Power button before you remove the battery. Otherwise you may lose e-mails and other data. Draft D (Jan. 20, 2004) 2 Insert the AC adapter plug into a power outlet. If required, use the plug adapter for your country. If you ordered the optional Premium Accessory Kit, you can also use the cradle to charge the battery. See Using the desktop cradle on page 121. 3a During or after charging, set the correct date and time. This is crucial to the proper functioning of many applications. On the Home screen, press Start >
Settings > More > Date and Time. Press any key to change AM/PM. 9 Voq User Guide 4 Make a call 5 Send an SMS Try your new phone by making a phone call or by calling your voicemail box, if you have one. 1 Flip open the QWERTY thumbpad. When you do, the phone displays the myVoq screen. 2) Dial the number. 3) Press the green button. 1) Turn on the phone. 4) To end, press the red button. To call your wireless voicemail, press and hold the 1 key for two seconds. You do not need to press the button. For information about other call options, see Making and Answering Calls on page 29. 10 Start typing your message. 2 3 When you finish typing, press the Send SMS soft key, located just below the display screen under Send SMS. In the Insert Contact screen, either:
type a phone number, the press Add. type or choose a name from your contact list, 4 then press Select. 5 Edit your message if necessary, the press Send. 2130324 6 Set up synchronization 7 Top ten things to do next!
Getting Started You can synchronize your E-mail, Contacts, Calendar, and Tasks so that the information on your phone and your desktop PC is the same and up to date. To do this you must install Microsoft ActiveSync and VoqTM Desktop Tools onto your desktop PC. To install the software, insert the Voq companion CD into the CD-ROM drive of your PC. On the Getting Started window, click Start Here and follow the instructions. For more information, see Synchronizing your Voq phone on page 74. Draft D (Jan. 20, 2004) The Voq phone is an exciting new device that combines a phone, a PDA, and an e-mail/SMS text messenger in a single package. Try out these other key Voq features:
Set up your e-mail. Choosing your e-mail program, page 50. Add contacts and make a call from your contacts list. See Managing your contacts on page 40. Browse the Web. See Browsing the Internet on page 100. Wirelessly sync your calendar to Microsoft Exchange 2003. See Synchronize your calendar wirelessly on page 78. Play a song. See Playing Music, Games, and More on page 103. Configure voice dialing. See Voice dialing on page 32. Send a multimedia (MMS) message. See Multimedia Messaging Service (MMS) on page 68. Use the speakerphone. See Turn the speakerphone On and Off on page 35. Learn about myVoq. See About myVoq on page 25. Change your ring tones. See Change the sound for an event on page 84. 11 Voq User Guide 12 2130324 Knowing Your Phone 2 The VoqTM professional phone Flip-open QWERTY thumbpad Home screen myVoqTM screen Joystick Keys and buttons Programs Status icons Voq User Guide The VoqTM professional phone Congratulations! Your new Voq phone will change the way you communicate. This innovative phone puts the best of wireless technology in the palm of your hand make calls, send e-mail and SMS messages, browse the Internet, and manage your calendar. For a person on the go, its everything you need and more. Infrared port Headset connector Volume control Joystick Soft key Talk buttongreen Home button Handset speaker On/Off button Record button Color display Soft key SD card slot End buttonred Back button myVoq button Keypad Microphone AC adapter connector OS: Windows MobileTM 2003 software for Smartphone 14 USB connector 2130324 Flip-open QWERTY thumbpad The Voq phone has a remarkable flip-open QWERTY thumbpad that lets you create text messages and e-mails using a full-featured keyboard. To use the thumbpad, just flip it open and start typing. Its that simple. When in the Home screen or on a call, opening the thumbpad launches the myVoq screen. Knowing Your Phone Press the Shift key twice to invoke shift lock. The next key you press will be in uppercase. You can cut, copy and paste just like on a PC keyboard. To select text, press and hold the Shift key, then move the joystick left or right. To cut, copy, or paste, press the function key, then x (cut), c (copy), or v (paste). Number keys See Note. Letter keys Shift key Number keys Backspace key Return key Shift key Function key Space keys Function key Most keys have a second character printed just above the main character. To type this character, press a function key and then a character key. For example, to type an equal sign (=), press function+h. When you are in a text field, such as in a contact record, you can display a full table of symbols, by pressing the function key twice. Draft D (Jan. 20, 2004) For a complete list of keystrokes that you use to display special characters, see QWERTY thumbpad key strokes on page 124. 15 Voq User Guide Home screen The Home screen is what you see when you first turn on your phone. You can change the background images and colors of your Home screen to suit you. You can even download your own images. For more information on customizing your display, see Home screen on page 86. The Home screen is the starting point for many tasks. Scroll to any area on the Home screen and press the joystick to start the application. Recently used programs Next Appointment Ring profile Status icons Time and date Messages Current soft key commands StartPress Start to display a list of all the programs on your phone. To start a program, scroll to it and press the joystick. Select More to display more programs. ContactsPress Contacts to display your list of contacts. To call a contact, scroll to a name and press
. 16 myVoqTM screen The myVoq screen is what you see when you press or flip open the thumbpad from the Home screen or during a call. The myVoq program powers the thumbpad and activates the phones advanced search, store, and send capabilities. Use myVoq to:
Quickly find information stored on your phone For more information, see About myVoq on page 25. Store your notes, new contacts, and lists Easily send an SMS or e-mail Keypad The keypad is a standard 12-key alphanumeric pad that you can use to dial a number, type messages with one hand, or navigate a menu by pressing a number. 2130324 Joystick In the center of the phone is the joystick. You use it to move around the screens and select the items you want. The joystick moves in five directions: left, right, up, down, and in. When you press the joystick in, it works like the Enter key on a keyboard, or like a left mouse click. It confirms your selection and starts an action. Keys and buttons Talk button Dials a phone number you enter or select. Redials your last number when you press it twice quickly with no number entered. Places a call on hold and answers a second call if you have Call Waiting. Switches between an active call and a call that is on hold. Activates or deactivates the Speakerphone when you press and hold it during a call. Knowing Your Phone End button Ends voice or data calls. Ends the active call when you are on a conference call, or when you have another call on hold. Locks the keypad when you press and hold the button. Home button Displays the Home screen leaving other applications open. myVoq button Launches myVoq with the thumbpad closed. Activates the phones advanced search, store, and send capabilities. Clears any text and returns you to the myVoq screen when you press and hold the button. Back button Deletes characters like a backspace key when Returns to the previous screen. you are typing a message or entering data. Clears all when you press and hold it, when you are typing a message or entering data. Draft D (Jan. 20, 2004) 17 Voq User Guide Soft keys The phone has two keys located directly below the display. Each key performs the command displayed above the key. The command changes depending on the screen. Command Soft key Command Soft key To change the ringer volume, press Start > Settings
> Profiles, then change the settings for the profile you are using. Record/Voice Dial button Turns voice dialing on when when you press and hold. See Voice dialing on page 32. Turns the voice memo recording function on when you press once. See Recording voice notes and memos on page 110. On many screens, the right soft key is called Menu. The Menu soft key lists options that are relevant to what your are doing. It is a good idea to press Menu to check out the many options available to you. Power button Turns the phone on and off when you press and hold. When the phone is on, displays Quick List when you press it once. For a list of Quick List commands, see Using the Quick List on page 23. Volume buttons The volume buttons are located on the left side of the phone. They raise or lower the volume of the phone speaker or the headset for voice calls. 18
* Key Changes between upper and lowercase when you are using the keypad in text input mode. Switches between text and numeric input modes when you are in a text field and you press and hold it on the keypad. 2130324 Programs Your phone comes with a number of installed applications as shown below. To access these applications, press Start. Inbox/SMS Read, write, and send e-mail and SMS mes-
sages. VoqMail Set customized alerts for incoming mail. Con-
figure rapid, low-bandwidth, battery-saving mail delivery. Contacts Quickly find who you are looking for. Calendar Keep track of your appointments and events, and set up reminders. Internet Explorer Browse the Internet or visit a favorite site. Call History Look up who called or sent a message. Display call statistics. myVoq Activate the thumbpad and the phones power-
ful search, store, and save capabilities. Knowing Your Phone MSN Messenger Send instant messages to your friends and col-
leagues. Pocket MSN Sign up for Microsofts offering of online ser-
vices. Settings Change the way the phone looks and behaves to suit you. ActiveSync Keep the information on your phone and your PC up to date. Speed Dial View and set up numeric shortcuts for impor-
tant contacts. Tasks Keep a list of things you need to do and set up reminders. Voice Notes Record short voice messages and memos, and play them back. Windows Media Play music/video clips. Listen to Internet radio. Draft D (Jan. 20, 2004) 19 Voq User Guide myVoq Calculator A calculator that keeps a running tab of what you type. Use it to quickly divide up the restau-
rant bill, including tip and taxes. Infrared Beam information to/from other phones, PDAs, and laptops using infrared (Accessories folder). Modem Link Turn your phone into a modem that lets other devices send information (Accessories folder). Mount Voq Climb Mount Voq with this challenging thumb-
pad typing game (Games folder). Solitaire Pass the time playing this well-known card game (Games folder). Jawbreaker Pass the time playing this challenging new game (Games folder). Status icons The phone displays a row of small icons across the top of the Home screen that provide information about the status of the phone, incoming calls, and messages. New e-mail or SMS Call forwarding New voicemail Ringer off Line 1 Line 2, switch to Line 2, to listen to call Call on hold Missed call Battery charging New instant message Voice call in progress Battery level Data call in progress Low battery Signal strength No signal No battery Sync error An e-mail attach-
mentdownloaded An e-mail attachment not downloaded Flight mode -radio off Roaming GPRS available GPRS in use 20 2130324 The Basics 3 Turning your phone on and off Locking and unlocking the keypad Setting the time and date Using the Quick List Entering text and numbers Navigating menus using numbers Navigating with the joystick About myVoq Browsing for files Using Secure Digital (SD) cards Voq User Guide Turning your phone on and off To turn your phone On or Off, press and hold the Power button. If you are in another application and you want to turn off your phone, return to the Home screen first by pressing before you press the Power button. If you remove the battery without turning Off the phone, you will not lose personal data such as contacts, calendar, tasks, and saved notes. You will lose any unsaved data in forms or notes as well as the state of suspended games. Locking and unlocking the keypad Locking the keypad prevents accidental keypresses. If the keypad is locked you can still answer a call or make an emergency call. When the keypad is locked, the left To lock the keypad, on the Home screen, press and hold soft key on the Home screen displays Unlock. To unlock the keypad, press Unlock, then press the # key. Setting the time and date Note: Your phone needs the correct date and time to ensure that your calendar and inbox work properly. For example, alarms will not occur at the expected times, and messages may not load correctly into your mailbox. Some service provider networks automatically set the date and time. If not, you must set them manually. The clock has a separate battery that continues to work even when you remove the main battery. Whenever possible, leave the main battery installed to preserve the backup battery. To set the date and time. 1 Press Start > Settings > More > Date and Time. Set your time zone. Set the date and time. Set the alarm clock if you wish. Press Done when you have finished. 2 To change from AM to PM or vice versa, highlight AM or PM in the Time or the Alarm field, then press any key on the keypad. To toggle back to the original setting, press the key again. You can also set up a password for your phone. For more information, see Phone lock on page 96. 22 2130324 Setting number, time, and currency formats Number, time, and currency formats can vary depending on where you live. To change how numbers and dates appear on the screen:
1 Press Start > Settings > More > Regional Settings. Scroll to the Locale field and choose your language location, for example, English (United Kingdom). This automatically changes the time and date format and other number settings for your area. If you wish, you can scroll to the individual fields such as Date Style or Time Format field and choose a different format. Press Done. 2 3 Using the Quick List Use the Quick List to perform common actions quickly. To display the Quick List:
1 When the phone is on, momentarily press the 2 Power button. Scroll to a command and press the joystick. The list items are:
The Basics Power off Turn off the phone safely. Flight mode (off) Turn the radio On or Off (e.g. to play a game on an airplane). You cannot make calls or send mes-
sages but you can use other fea-
tures. Key lock Lock the keypad. Device lock Turn on password protection. Profile Silent Normal Meeting Outdoor Automatic Headset Car Speaker-
phone Choose a profile, which is a set of ring tone and volume settings. To change the settings for a pro-
file, from the Home screen, press Start > Settings >
Profiles >Select profile >
Menu > Edit. For more information on profiles, see Profiles on page 85. Entering text and numbers The simplest way to enter text and numbers is using the flip-open thumbpad. For a list of keystrokes to display special characters, see QWERTY thumbpad key strokes on page 124. Draft D (Jan. 20, 2004) 23 Voq User Guide Keypad input modes If you need to enter text or numbers using the keypad, or the top row of numbers on the thumbpad, there are several modes to choose from. To change the input mode, press the * key when you are in a text field. Press and hold the * key to display a menu. These modes apply only to text fields. Input Mode Icon Press Get 2 22 222 2 22 222 2 22 222 222 A b c A B C a b c 222 Multipress. To type the first letter on a key, press it once. To type the second letter on a key, press it twice. ABC Changes to abc after key press. Multipress. All caps. ABC Multipress. All lower-
case. Numeric. Type num-
bers rather than letters. Predictive text. See below. abc 123 eZi 24 Predictive text When you type using the keypad, your phone can predict and display words before all letters are pressed. There are two display options: inline and multiple candidate. As shown below, multiple candidate displays a row of possible words at the bottom of the display screen. To choose a word in multiple candidate mode, select the word with the joystick, then press the joystick. To change the input mode and other display options:
1 2 3 Press Start > More > eZiTap > Options. Scroll to the option you wish to change. Press OK when you have finished. Navigating menus using numbers Many menus provide numeric shortcuts to save scrolling and keystrokes. When you see a number beside an item in a list, press the corresponding 2130324 number on the keypad or the thumbpad to select the item. To open your Calendar, press 3 on the keypad or the thumbpad. Navigating with the joystick The joystick can help you navigate and select information quickly. For example, if you are changing the ring tone for your phone (Start > Settings >
Sounds), you can use the joystick to select a tone without displaying a list. In the Ring tone for line 1 field, pressing the joystick in displays the complete list of sounds. However, if you move the joystick left or right, you toggle through the items in the list rather than displaying it. The Basics Joystick In Joystick left or right As you move the joystick left or right, you change the information in the field. About myVoq The myVoq program is the best way to search, store, and send information from your phone. This program:
Uses an innovative "enter-then-act" approach. You enter information first, then decide what to do with it. For example, type a name, then save it to your Contacts list or dial the persons number. Draft D (Jan. 20, 2004) 25 Voq User Guide Provides a "predictive search engine," which means that if you enter the letters "sco" on the thumbpad, the phone immediately returns a list of possible applications and entries where the letters appear. Reduces the frustration of text entry dramatically. In addition to powering a full keyboard, the
"Send" capability further reduces the number of keystrokes you need to send messages. For a quick overview of what you can do with myVoq, see the Quick Reference myVoq (including sending e-
mail and SMS) on page 135. Starting myVoq myVoq starts when you flip open the thumbpad or press the myVoq button just below the joystick. 26 The default myVoq home screen looks like this. Text input area. Categories Count of items in each category. The myVoq screen displays a list of the default categories shipped with the phone. These are:
Historya record of each of the actions you have previously taken. This allows for the easy
"recall" of a commonly executed task. Contactsyour address book, synchronized with your PC. You can search for the first name, last name, and company name fields. Notesa note pad program that allows you to store notes easily and retrieve them later. You can search for the title of a note. Calculatora dynamic calculator. Preserves a history of your calculations on a simulated
"paper tape". Favoritesa list of your favorite Internet sites. You can search for the title of a favorite. File browsera browser to find files on your phone. 2130324 Searching The myVoq program provides powerful search capabilities that check multiple applications and categories at the same time. Note: When the thumbpad is closed, myVoq uses 0-9 to find alphabetic names. When the thumbpad is open, myVoq uses the actual keyboard letters. To search, start typing. As you type, the program compares the letters, numbers, or characters you type with data in many of the applications listed on the phone, not just the Contacts list. For example, myVoq automatically checks your notes or stock lists if you have any. To narrow the search you can type two letters separated by a space. myVoq will find entries that have at least two words that start with the letters. Matches appear below the text area in two columns. The left column displays the application, the right column the matched field. A selected entry on the left indicates there is more than one match for the application. A selected entry on the right indicates a single match for the application. The Basics To view all matches for a category, highlight the category in the left-hand column, then press the joystick or press View. To view an item, highlight it in the right-hand column, then press the joystick, or press View. To clear the myVoq text input area, press and hold the myVoq button. Search contact fields You can search any field in a contact record. For example, you could search using a persons title and a company name. Storing and sending The myVoq program allows you to type text and save it as a Note, or even as a Contact record. Draft D (Jan. 20, 2004) 27 Voq User Guide You can also decide to send the note as an SMS or an e-mail message by pressing Menu and selecting Send as E-mail or Send as SMS. Browsing for files You can browse for files stored on the Voq phone by typing the a portion of the folder or a file name. When you see the filename, highlight it with the joystick, then press the left soft key to open the file. You can also use the File browser to navigate to a folder. Note: Files will open only if there is a suitable application launcher or reader available. Note: The Voq phone ships with a dummy SD card to protect the phone from dust and debris. You must remove this card before inserting your own SD card. To start the file browser:
1 Open the thumbpad or press 2 3 Select File browser. Use the joystick to navigate from folder to folder. To insert an SD card:
1 Position the card with the contacts facing down and the cut corner of the card facing the phone. Push the card into the slot until the card clicks into place. 2 Using Secure Digital (SD) cards An SD storage card is a stamp-sized flash memory card that comes in a variety of storage capacities. The Voq phone can access information such as music or contacts or e-mail attachments stored on an SD card. To remove an SD card, 1 Push the card into the phone, then quickly release the card. It should pop out. Remove the card from the slot. 2 For information on copying information to an SD card, refer to the documentation for the application you are using. If you are using ActiveSync, refer to the ActiveSync online help (3.7.1 or later). 28 2130324 Making and Answering Calls 4 Making calls Voice dialing Answering calls Reviewing calls Voq User Guide Making calls There are many ways to make a call. The simplest is to dial the number and press
. To end a call, press What you see when you dial When you dial a number using the keypad, the phone matches what you type with the information stored in your Contacts list. For example, if you type 3, you might see a list of contacts that start with the letter E. This is because the number 3 also corresponds to the letter E. The fields included in the basic contact search are first name and last name. On the keypad, the number 3 also corresponds to the letters DEF, so the screen phone lists possible matches for these letters! If you are not contacting anyone shown, simply continue typing. Note: to activate the phones advanced search capabilities, press before you type. Make a call from the Contacts list There are several ways to make a call from the Contacts list:
30 Using the thumbpad Using the keypad Using the joystick Find a contact/make a call using the thumbpad The easiest way to find a contact, particularly in a long list, is to use the thumbpad. 1 Open the thumbpad. 2 Type the contacts first name, last name, or company name as listed in the contact record. As you type, myVoq displays all possible matches for the letter or number combinations. The more you type, the more the search narrows. If you see the contact name displayed, select the name using the joystick, then press phone dials the default number for the contact. For example, a w beside a name means the work number is the default number. The 3 Find a contact/make a call using the keypad 1 2 On the Contacts screen, use the keypad to type a Press Contacts. name, for example, 3, 666, 66 for Don. 3 When you see the name you want, highlight it, to dial the default number for this then Press contact. 2130324 Find a contact/make a call using the joystick 1 2 Press Contacts. Use the joystick to scroll to the person you want to call. Press the contact. The phone dials the default number for 3 Assign a different default phone number to a contact To change the default number for a contact:
1 2 3 Press Contacts to display the Contacts list. Scroll to the contact. Press the joystick left or right until you see the abbreviation that corresponds to the number you want to call. For example, w means work number, h means home number. If the abbreviation does not change, it means the contact record contains only one number. Press to call the new default number. 4 Make a call using a recently dialed numbers 1 On the Home screen, press
. The phone displays a list of recently dialed numbers. Select the name or number to call, then press the joystick. 2 Making and Answering Calls Redial the last number called Press twice with no numbers entered. Make a call from Call History The Call History list displays the last 25 calls you made, received, and missed. 1 2 Press Start > Call History. Select a name or number to call, then press
. Make a call from an e-mail or SMS hyperlink If you receive a text message with an underlined
(hyperlinked) phone number, select the hyperlink, then press the joystick. Make an emergency call You can make emergency calls at any time, even when the keypad is locked. 1 Dial the emergency number for your area. 2 Press
. Make a conference call Up to 10 people can participate in the same conference call but your service provider may limit this number. To make a conference call:
Call the first person. 1 Press Hold. 2 Draft D (Jan. 20, 2004) 31 Voq User Guide Call the second person, while the first is on hold. 3 4 When the second person answers, the screen displays Conference. Press the joystick. To add more people, repeat steps 2 to 4. 5 Speed dialing Speed dial shortcuts allow you to press and hold a single key or two keys on the keypad to make a call. To make a call using a speed dial shortcut:
If the speed dial number has a single digit (0-9), press and hold the key. If the speed dial number has a double digit (10-
99), press the first digit key, release, then press and hold the second digit key. Create a speed dial shortcut A speed dial shortcut links to a field in your contact list. When you press the shortcut number, the phone dials a phone number, opens an e-mail message, or goes to the associated Web page. You can create speed dials from 2 to 99. The number 1 is reserved for your voicemail. To add a person or number to your Contacts list first. See Adding Contacts on page 40. To create a speed dial shortcut:
1 Press Contacts, then select a name on the list. 2 On the Contact screen, highlight a phone number, e-mail address, or web page, then press Menu > Add Speed Dial. 3 On the Add Speed Dial screen, enter the keypad assignment, then press Done. To view your speed dial shortcuts. Press Start > More > Speed Dial. Voice dialing You can program your phone to dial numbers, open an e-mail message or go to a web page in response to your voice. For example, you can say Home, and your phone dials your home phone number automatically. Your phone also recognize digits, that is, you can say a telephone number in natural, continuous speech, and the phone identifies and dials the number. Voice dialing modes Voice dialing has three modes:
Voice. Speaker dependent mode. This means the phone responds only to the person who recorded the word. You must record voice tags. Each voice tag is linked to a contact. 32 2130324 Digits. Not speaker dependent. Anyone can say a number and have the phone recognize it. You do not need to record the digits. However, if the phone has trouble recognizing your speech, you can record the digits to train the phone. Main. Combines both modes, Voice Tags and Digits, and also recognizes commands. When you press and hold the Record button just below the On/Off button, the phone displays the Say Command screen. The SmartSpeak screen dis-
plays the selected mode and language. Always wait for the Speak now indicator and the Say Com-
mand prompt before speaking. To change a voice dialing mode:
1 Press Start > More > SmARTspeak >
Options > Settings. Commands If you are in Main mode, you say a preset command to activate or start a function on your phone. Making and Answering Calls To view the list of available commands on the phone, switch to Main mode, press the Record button, then say Menu. The phone recognizes these commands. Calendar Call (name) Dial (number) Contacts Internet Menu Messages (Messenger) Settings (Settings menu) To Do (Tasks) To use a command, press and hold the Record button until the Say Command screen appears, then speak the command. For example, to verbally dial a number, say Dial first. To call a person, say Call, then speak the name you recorded for the person. Record a voice tag A voice tag is essentially a one-word shortcut to a phone number, e-mail address, or Web page address. The number or address must already be stored in your Contacts list. To record a voice tag:
1 Press Start > More > SmARTspeak >
Options > Voice Tags. Your list of contacts appears. Draft D (Jan. 20, 2004) 33 Voq User Guide 2 Scroll to the contact for whom to create a voice tag, then press Options > Train. 3 Wait for the prompt telling you to speak, then begin recording the voice tag. 4 When prompted, repeat the voice tag. The phone plays back the voice tag. Press Exit when you have finished. 5 Note: Record voice tags in a quiet environment. Speak naturally using normal speech volume. View and Edit voice tags This is an alternate way of viewing voice tags rather than opening the smARTspeak application. 1 Press Start > More > Speed Dial. The speed dial screen shows both numeric and voice shortcuts. To edit a voice tag, select the contact and press the joystick. Press Menu > Edit. Press Menu >Delete Voice Tag. You must delete the current voice tag first. Scroll down to the Voice Tag field, then select Add Voice Tag. Record the voice tag, then press Done. 2 3 4 5 6 Make a call using a voice tag The way you make a call with a voice tag depends on the mode you are in. 34 1 Press and hold the Record button on the right side of the phone. Note: if you press and release the Record button quickly, you start the Memo record function. 2 Wait for the prompt. If you are in Voice mode, say the voice tag associated with the contact. The phone plays back the voice tag and then dials the phone number, opens a new e-mail message, or displays the Web page. If you are in Main mode, say the command Call then say the voice tag. 3 If the phone misinterprets the word, press No and start over. Make a call by speaking the number To verbally dial a number:
1 Press and hold the Record button on the right side of the phone. 2 Wait for the prompt If you are in Digits mode, say the number you want to dial in normal speech. If you are in Main mode, say the command Dial, then speak the number. Note: If the phone does not recognize a digit when you say it, you can teach the phone to recognize your voice. Choose Start > More > SmARTspeak > Options >
Digit Adaptation, then speak the numbers shown. 2130324 Advanced dialing options You can add country codes and pauses to dialing sequences that may be required for international calls. To add a country code to a dialing sequence:
1 Enter the country code:
On the keypad, press and hold 0 until a plus
(+) sign appears. On the thumbpad, press function, then Y to display the + sign. Enter the rest of the number. 2 To add a pause to a dialing sequence:
1 2 3 Press Contacts, then select the person in whose phone number you want to insert a pause. Scroll to the phone number, then press Edit. Place the cursor in the number where you want to insert a pause. To insert a 3-second pause, press Menu >
Insert Pause. The letter p appears where the pause will occur during dialing. To insert a manual pause, press Menu >
Insert Wait. The letter w appears where the pause will occur during dialing. To resume dialing after a manual pause, press
. 4 Select Done. Making and Answering Calls Answering calls When you receive a call, the screen displays the callers name and phone number. If the caller is not in your Contacts list, the screen displays the number only. To answer an incoming call, press or Accept. To reject an incoming call, press or Reject. Reject means the call is redirected to your voice mail box if you have one. If you dont have a mail box, the call is terminated. Turn the ringer off for all calls 1 2 Press the Power button to display the Quick List. Choose Silent. Turn the speakerphone On and Off To turn the speakerphone On, press and hold for two seconds during an active call. To turn the speakerphone Off, press again. Options while talking While you are on a call, you can press Menu to display a list of things you may want to do. Some of these Draft D (Jan. 20, 2004) 35 Voq User Guide options are available only when multiple calls are in progress or during a conference call. End Hold Unhold Swap Disconnect the call Put the active call on hold Activate the call on hold Switch between two calls Save Contact Create a new Contacts record for the caller Conference Join calls together Private Mute Put all conference calls on hold except one Mute the microphone (you hear the caller but the caller cant hear you) Unmute Turn the microphone back on Taking notes while on a call or listening to voicemail The Voq phone provides the remarkable ability to use your phone to take notes while you are on a call or listening to voicemail using a headset. For example, you can record a callers contact information. 1 Open the thumbpad and start typing the name and phone number, for example. 36 2 3 To save the information in the Contacts list, scroll to Save As beside Contact, and press the joystick. Assign a category to each piece of information by selecting the item, and pressing the joystick left or right. For example, change the field for Doe to Last name rather than First name. 4 When you have finished, press Save. 5 On the Contact screen, fill in other fields as necessary, then press Save. Note: Be sure to enter information in the appro-
priate field. Note: the phone uses the number in the Mobile field to send text messaging; it does not check other phone number fields. 2130324 6 Finish your call as you normally would. Answering a second call To be able to answer a second call while already on a call, your phone service package must include call waiting.
, then press Accept. or press Accept. To switch To end the first call and answer the second call, press To put the first call on hold and answer the second call, press between calls, press To create a conference call, put the first caller on hold, answer the second call, then press Menu >
Conference. To postpone answering the call, press Wait. The call will continue ringing until one of the following occurs: you answer the call by pressing call is placed in voice mail after the requisite number of rings, or the caller disconnects.
, the Note: When you press whether active or on hold.
, you disconnect all calls, Call forwarding You configure Call Forwarding in your Phone Settings. See Phone on page 82. Making and Answering Calls Reviewing calls You can view information about calls you have made and received. For example, you can see who has called you recently and see the duration of the call. Call history Call History displays the last calls that you have made, received, and missed. Each entry for a call contains the start time, duration, callers name, if available, and callers number. The oldest calls are automatically deleted from the list to make room for new ones. Note: The phone does not record the duration of calls when you use Call Waiting. View call history 1 2 Press Start > Call History. To separately view missed calls, incoming calls, and outgoing calls, press Menu > Filter, and then select the type of calls to view. View details about a call 1 2 Press Start > Call History. Select the call for which to view details, then press the joystick. Draft D (Jan. 20, 2004) 37 Voq User Guide Retrieve voice-mail messages The speed dial 1 shortcut is reserved for your voice mail. On the Home screen, press and hold 1 to call your voice mailbox. Follow the prompts to retrieve your messages. To change your speed dial shortcut, see Speed dialing on page 32. Call timers Call timers record the length of your last call and other call statistics. This information is useful for keeping track of your calling patterns. It can also help you estimate your monthly billing. View Call Timers Press Start > Call History > Menu > View Timers. Note: The length of calls is not recorded when you are using Call Waiting. Reset call timers You can reset Call Timers to zero, for example to start timing calls for a new monthly billing cycle. 1 Press Start > Call History > Menu >
View Timers > Menu > Reset Timers. Press Yes to reset all of the call timers to zero
(0), except for Last call and Lifetime calls timers. 2 38 2130324 5 Managing Your Personal Information Managing your contacts Using the calendar Writing notes Voq User Guide Managing your contacts The Contacts list is similar to an address book where you store information about the people and businesses you deal with. You can:
Synchronize contacts with your desktop computer (Microsoft Exchange only) Dial phone numbers, compose e- mails and SMS messages directly from a contact record Specify a special ring when a contact calls Assign the contact to a category, such as business or personal, so you can filter and view contacts in a category Use infrared to beam contact information to another device Save contacts to a SIM card, and view SIM contact information Contacts list To display your Contacts list, press Contacts on the Home screen. Each name on the list displays an abbreviation beside it to remind you of the default number or address the phone uses to contact that person. w h m work phone home phone mobile phone pgr pager web web address w2 h2 e e2 e3 second work phone second home phone e-mail second e-mail address third e-mail address car car phone sms text message address Change the default number or address 1 2 3 On the Contact screen, scroll to the persons Press Contacts. Select a contact. number or address. Press Menu > Set as Default > Edit > Done. 4 Note: you can also press the joystick left or right. Adding Contacts There are several ways to add contacts:
Downloading from your PC (via ActiveSync) Using the thumbpad Using the keypad From existing contacts on your SIM card From an incoming or outgoing call 40 2130324 The contact information screens you see differ slightly depending on the method of adding contacts you choose. 5 On the Contact screen, fill in other fields as necessary, then press Save. Managing Your Personal Information Add a contact using the thumbpad The easiest way to add a contact is using the thumbpad. 1 Open the thumbpad and start typing the name. 2 Select Save As beside Cont, then press the joystick. The phone displays the information you typed in a list. Assign a category to each piece of information by selecting the item, and pressing the joystick left or right. For example, change the field for Doe to Last name rather than First name. 3 Enter information in the appropriate field. For example, the phone uses the number in the Mobile field to send an SMS; it does not check other phone number fields. Add a contact using the keypad 1 Press Contacts > New. The Contact screen is displayed. 4 Press Save. Draft D (Jan. 20, 2004) 41 2 Enter the contact information using the keypad. To type a space, press #. Use the joystick to move from field to field. Voq User Guide 3 When you have finished entering information, press Done. 3 Scroll to the field you want to change, then press Edit. Add notes to a contact You can add additional information about a contact using notes. Notes is the very last field in the contact record. To add a note:
1 Open the thumbpad or press Start typing the contact name or select Contacts. 2 3 Highlight the contact, then press Menu > Notes. 4 Write the note, then press Done. Edit a contact Press Contacts. 1 Select a name from the list, then press the 2 joystick. 4 Change the information, then press Done. Add a contact from an incoming call 1 On the Call Progress screen, press Menu > Save to Contacts. Fill in the contact fields, the press Done. 2 Download contacts from your PC You can download and synchronize the contacts on your PC to your phone using ActiveSync. For more information, see Synchronizing your Voq phone on page 74. SIM contacts SIM contacts are stored on your SIM card. When you insert your SIM card into a different phone, you can view and use the SIM contact information on the new 42 2130324 phone. Unlike regular contacts, you can store only one phone number for each SIM contact. A SIM contact has a special icon that appears to the right of the name in your Contacts list. Managing Your Personal Information Create a SIM contact from a regular contact You can save the contact name and one phone number from a contact record to a SIM card. 1 2 Press Contacts. Select a contact and scroll to the phone number you want to save to the SIM card. Press Menu > Save to SIM > Done. SIM contact icon 3 Create a regular contact from a SIM contact You can copy a SIM phone number to your regular contact list. 1 2 Press Contacts. Scroll to the SIM contact from which to copy a phone number and press the joystick. 3 On the SIM Contact screen press Menu > Save to Contacts. 4 On the Select Contact screen, scroll to <New 5 6 Item>, then press Select. Scroll to the correct phone number field, then press Insert. The telephone number from the SIM card is inserted into the field. Fill in the name fields and other contact fields as necessary. Press Done. 7 Draft D (Jan. 20, 2004) Create a new SIM contact 1 2 3 The new SIM contact appears in your contact list. Press Contacts > Menu > New SIM Contact. Enter the contact's name and phone number. Press Done. Edit a SIM contact Press Contacts. 1 Select the SIM contact to edit. 2 Press Edit. 3 Edit the information, then press Done. 4 Delete a SIM contact 1 2 3 The contact information is deleted from the SIM card. Press Contacts. Scroll to the SIM contact to delete. Press Menu > Delete. 43 Voq User Guide Using the calendar Use the Calendar to keep track of your appointments, and view your schedule by day, week, or month. When you synchronize your phone with your PC, changes to your phone calendar are added to your desktop Outlook calendar and vice versa. Answer meeting requests When you receive a meeting request in your VoqMail inbox, you can choose to accept or decline the invitation. Your phone sends your response as an e-
mail. The phone updates your calendar differently depending on the software and software version running on the e-mail server. For more information, see Meeting requests on page 66. Add a new appointment 1 2 Press Start > Calendar > Menu > New. Fill in the fields. In Reminder, select the amount of time before the appointment you want to be reminded. The default is 15 minutes. 3 When your appointment information is complete, press Done. View an appointment 1 2 44 Press Start > Calendar. Select the appointment. Edit an appointment 1 2 3 Make your changes, then press Done. Press Start > Calendar. Select the appointment to edit, then press Edit. Delete an appointment 1 2 Press Start > Calendar. Select the appointment, press Menu > Delete. View your schedule You can view your schedule in three different ways:
Agenda, Week, and Month. For more information on configuring meeting requests, see Meeting requests on page 66. Agenda view The Agenda view displays meetings and appointments scheduled for the current day in chronological order. 2130324 View todays agenda:
1 Press Start > Calendar. The phone displays todays appointments. If you are already in Week or Month view, press Menu > Agenda View. Tip: To look at your agenda for previous or approaching days, scroll left or right with the joystick. View the agenda for a specific date:
1 2 Press Start > Calendar > Menu > Go to Date. Type the date to view, then press Done. Week view Week view displays your schedule one week at a time, with one-hour increments from 9:00 to 5:00 down the side of the screen. View appointments for the week Press Start > Calendar > Menu > Week View. Managing Your Personal Information Month view Month view provides an overview of your schedule one month at a time. The symbols on the calendar indicate when you have appointments morning (a.m.) afternoon (p.m.) both a.m and p.m. all-day event a.m., p.m., and all day Using tasks A task is a project, assignment, or errand that you dont want to forget. A task can occur once, or it can recur. The task list You can create and delete tasks and mark them as complete. Overdue tasks are displayed bold and red. You can mark a task as high-priority (exclamation mark) or low priority (down arrow). Note: If you synchronize tasks with your PC, the sync process removes completed tasks from your phone and displays them on your PC in gray with a line through. Draft D (Jan. 20, 2004) 45 Voq User Guide Create a new task 1 2 3 When you have finished typing your task, press Press Start > More > Tasks. In Enter new task here, begin typing. Complete. Mark a task as complete 1 2 Press Start > More > Tasks. Select the task, then press Complete. Mark a task as incomplete 1 2 Press Start > More > Tasks. Select the task, then press Activate. Delete a task from the Tasks list 1 2 Press Start > More > Tasks. Select the task, then press Delete. Writing notes The Voq phone supports text notes such as the ones available in the Notes application on a desktop PC To write a note:
1 Open the thumbpad and start typing. 2 Select Save As beside Note and press the joystick. 3 When you have finished typing, you can save the note or send it:
To save the note, press Save. To send the note as an SMS, press Menu >
Send as SMS. To send the note as an e-mail, press Menu >
Send as E-Mail. 4 If you are sending a message, type the address or phone number, then press Send. Edit a note You can edit or add to an existing note. For example, you can add an item to a grocery list. 1 There are three ways to edit an existing note:
Browse for the note by typing its name. For example, groc for grocery list. Start typing the item you want to add. For example, eggs, and append it to the note. 46 2130324 Select Notes from the myVoq screen, then select the note to edit. Managing Your Personal Information 2 Once you find and display the note, edit it, then press Save. Tip: you can use myVoq notes as a contact manager. Simply use the contact name (e.g. person or company) as the first word in the note. Draft D (Jan. 20, 2004) 47 Voq User Guide 48 2130324 E-mail and Messaging 6 Choosing your e-mail program VoqMailTM Software Creating Messages Viewing and responding to messages Multimedia Messaging Service (MMS) Instant messaging Voq User Guide The Voq phone supports a full range of e-mail and messaging programs including e-mail Inbox, Text Messaging, Multimedia Messaging Service, and Instant Messaging. Choosing your e-mail program Your phone arrives with two different e-mail programs pre-installed: VoqMail and ActiveSync. You must choose one of these programs to handle your mail and then configure your e-mail account. The program you choose will depend on the type of e-
mail server your service provider or corporate e-mail system uses. The question you must answer is, Does my service provider support IMAP4 or POP3 only?
If your e-mail server supports the IMAP4 protocol, we recommend you use VoqMail or VoqMail Pro because it was specially designed and optimized for the Voq phone. See Setting up a VoqMail account on page 54. If your e-mail server supports only the POP3 protocol, you must use ActiveSync. See Create an ActiveSync e-mail account on page 79. 50 Working with multiple accounts You can configure and use up to eight different messaging accounts. All accounts are stored in the Inbox program. For example, you can have a separate account for:
Home e-mail (e.g. myname@myprovider.com) Work e-mail (e.g. myname@mywork.com) Each account has its own separate set of message folders: Drafts, Inbox, Outbox, Sent. Internet e-mail (e.g. myname@hotmail.com) SMS (e.g. myname@myprovider.com) About Inbox The word inbox can mean different things depending on where it appears on your phone:
Inbox is the name of the program you open from the Start menu that contains all your messaging accounts such as VoqMail, ActiveSync, and SMS. Inbox is a folder that contains your messages. Each messaging account has its own inbox 2130324 About ActiveSync The word ActiveSync can mean different things depending on where it appears on your phone:
ActiveSync is the name of the program that you use to synchronize information with your desktop PC. ActiveSync is also the account name for your Microsoft Exchange mailbox. E-mail and Messaging To switch to a different account:
1 2 Press Start > Inbox. Push the joystick right or left to switch from one account to another. View the complete list of accounts To see a list of all your accounts:
1 Press Start > Inbox > Menu > Accounts/
Folders. The list of accounts displays with the number of unread messages in each account in parentheses. You can switch to any account by selecting it in the list. Switch between accounts When you open your Inbox, by clicking Start > Inbox, the phone displays the last account you used. 2 3 4 Change e-mail options 1 Press Start > Inbox. If necessary, scroll right or left to switch to the account you want. Press Menu > Options. Select and change options you want. Press Done. Always check the title bar for the account name. To change it, push the joystick left or right. Delete an account 1 Press Start > Inbox > Menu > Options >
Account Setup. Scroll to the account to delete. Press Menu > Delete. 2 3 Draft D (Jan. 20, 2004) 51 Voq User Guide Inbox Account Name VoqMail VoqMail Pro POP3 Management Operator network ISP network Work Network Automatically or manually synchronized. Settings: Start > Inbox > Menu >
Accounts > VoqMail > Menu > Options. Setup Wizard: Start > More > VoqMail Set-
tings > Setup & Test Wizard. Automatically or manually synchronized. Settings: Start > Inbox > Menu >
Accounts > VoqMail > Menu > Options. Setup Wizard: Start > More > VoqMail Set-
tings > Setup & Test Wizard. Automatically or manually synchronized. Set up: Start > Inbox > Menu >
Accounts > POP3 > Menu > Options. Note: You create a new POP3 account as an ActiveSync account. When you select POP3 as the server type, the account name changes to POP3. Wireless Internet Operator Mailbox ISP Mailbox n/a Wireless Internet Wired Internet Microsoft Exchange Mailbox, or Lotus Notes Mail-
box, or GroupWise Mailbox Wireless Internet Operator Mailbox Wired Internet ISP Mailbox Work Mailbox SMS Automatically updated when messages sent or received. n/a n/a Wireless Internet Operator Text Message Mailbox Active-
Sync 52 Automatically or manually synchronized. Set up: Start > Inbox > Menu >
Accounts > ActiveSync > Menu > Options. Wireless Internet Wired Internet Microsoft Exchange Mailbox 2130324 VoqMailTM Software Your phone comes with VoqMail software already installed. VoqMail is a powerful e-mail program that provides you with an always there e-mail experience. VoqMail is remarkable because it uses a fraction of the time and bandwidth required by some other mail programs to check and retrieve mail. There are two versions of VoqMail: VoqMail Personal, and the optional VoqMail Pro. Even if you have not purchased the VoqMail Pro version, your new phone includes a demo license that lets you try out VoqMail Pro features for a limited period of time. VoqMail Personal version features VoqMail Personal allow you to:
Connect to mail servers hosted by Internet or telephone service providers Enjoy full e-mail functionalitysend, receive, forward and delete messages Send messages immediately Define your e-mail delivery settings Download existing contacts from your PC Send e-mails using the Contacts list Reply to e-mails with a phone call Synchronize with your PCmessages you read on VoqMail are shown as read on your desktop PC E-mail and Messaging Battery, bandwidth, and memory management features VoqMail includes many features that minimize airtime use and maximize battery life. For example, the program suspends mail delivery when memory and battery are low, you are out of coverage, or you receive a voice call. Mail delivery resumes when the condition passes. VoqMail Pro features VoqMail Pro is an optional upgrade to the VoqMail Personal program. In addition to all the features of the Personal version listed above, VoqMail Pro allows your phone to seamlessly connect to your work e-mail on your company network. Messages sent to your company e-mail address are forwarded to your phone. Messages sent from your phone leave a copy in the Sent folder of your desktop PC. VoqMail Pro also includes these enhanced features:
Always there business e-mailno need to manually check for mail Direct communication with the e-mail serveryou do not need to leave your work PC running Custom alertsassign different alerts to e-mails from different people Download settingschoose how much of a message body to download Draft D (Jan. 20, 2004) 53 Voq User Guide Smart pollingautomatically check for responses to e-mails you send Accept Outlook meeting invitations, which automatically updates your Voq calendar, and preserves meeting attachments Secure VPN access VoqMail Pro compatibility VoqMail Pro consists entirely of the software on your Voq phone and works with your existing IMAP4-
enabled mail server. You do not need to leave your work PC running, install extra software on your enterprise mail server, or install a dedicated server to push e-mail to your phone. Lotus Notes 4.6, 5.0 and R6 VoqMail Pro is compatible with:
Microsoft Exchange 5.5, 2000 and 2003 Novell GroupWise Other IMAP4 servers VoqMail Pro is not compatible with:
The Voq phone provides POP3 support through a standard account that you can set up using ActiveSync. See Create an ActiveSync e-mail account on page 79. POP3 servers 54 Setting up a VoqMail account You set up your VoqMail e-mail account using the VoqMail Setup Wizard. If you are using VoqMail Professional Edition, the wizard allows you to send a pre-composed e-mail message from your phone to your IT manager from the setup wizard, and he or she can configure your work e-mail settings remotely. In this case, you do not need to gather your system information. Gather system information for a manual setup To configure your e-mail, you need the following:
VoqMail Personal An e-mail account with an Internet service provider E-mail address (e.g. jsmith@myprovider.com) Your password Domain name (e.g. myprovider) Incoming and outgoing mail server names (e.g. mail.myprovider.com) A data connection for connecting to the Internet. See Data connections on page 88 VoqMail Pro E-mail display name (e.g. John Smith) E-mail address (e.g. jsmith@mywork.com) VPN protocol (e.g. Microsoft PPTP, Cisco IPsec) 2130324 VPN server name (e.g. server.mywork.com) VPN user name (e.g. jsmith) Incoming and outgoing mail server names (e.g. mail.mywork.com) Work domain name (e.g. mywork) Start the VoqMail setup wizard Use the setup wizard to configure both VoqMail Personal and VoqMail Pro software. 1 On the Home screen, scroll to VoqMail Setup, then press the joystick to start the setup wizard. Start the VoqMail Setup Wizard. 2 Follow the instructions on the display. Press Next to move to the next screen or Previous to move to a previous screen. If you are setting up your work e-mail with VoqMail Pro, you can send an e-mail to have your IT manager remotely configure the phone. This is probably your simplest option. For more information about setting up VoqMail, visit www.voq.com/site/support/default.voq. E-mail and Messaging Setting up an ActiveSync account You need to set up an ActiveSync account only if your service provider does not support the IMAP4 protocol. Contact your service provider for more information. See Create an ActiveSync e-mail account on page 79. Scheduling e-mail polling with VoqMail The Voq phone periodically contacts your mail server and checks for mail. This is called polling and you dont have to do it manually. This means your e-mail is always there similar to your desktop PC. Although polling uses very little bandwidth, you can control how often your phone checks for mail to maximize battery life and minimize airtime charges. For example, you can check less frequently after business hours when receiving mail is generally less urgent. Using the schedule wizard, you can define the polling frequency for three different periods throughout the day: Work, Sleep, and All Other Times. The default settings are: Work (every 15 minutes), Sleep (manually, i.e. no polling), All Other Times (every hour). Draft D (Jan. 20, 2004) 55 Voq User Guide Define the polling frequency 1 2 Press Start > More > More > VoqMail Settings > Schedule Settings > Basic. This starts the schedule wizard. Follow the instructions on the screen for each period. Press Next to move forward. Press Previous to go back and change information on a previous screen. 3 When you have finished, press Done. Automatic increase in polling frequency When you send an e-mail, the phone automatically increases its polling frequency to once every minute for five minutes to check for replies. After five minutes the polling frequency returns to the previous setting. Turn off e-mail polling When you define the polling frequency, you can choose to check for e-mails manually. In other words, the phone will not automatically check for mail. 1 Press Start > More > More > VoqMail Settings > Schedule Settings > Basic. Press Next. In the Check Messages field, set the polling frequency to Manually for the Work Schedule. Continue to press Next and set the polling frequency to manually for the remaining periods:
Sleep and All Other Times. 2 3 56 4 Press Next until you reach the last screen, then press Done. Check for messages manually To check for new messages immediately without waiting for the next scheduled polling, or if the polling schedule is set to Manually:
Press Start > Inbox. 1 If necessary, scroll right or left to switch to your 2 e-mail account. Press Menu > Send/Receive. The phone connects to your mail server and sends and receives your messages. 3 To stop this process, Press Menu > Stop Send/
Receive. Note: the phone will check and download messages in the background so you can continue to use your inbox. E-mail sound alerts Note: VoqMail Personal and VoqMail Pro sound alert settings override standard settings in Start >
Settings > Sounds. VoqMail Personal uses the same alerts, or sounds, for all incoming e-mail messages. VoqMail Pro can use different alerts, or sounds, for incoming e-mail messages from different contacts. 2130324 Change the sound alert for standard messages 1 2 Press Start > Settings > Sounds. In New e-mail, scroll left or right to select a new sound, or press the joystick to see the complete list of sounds. Select the sound you want. You can also select Vibrate or None from the bottom of the list. VoqMail PersonalThis is the alert used for 3 all incoming e-mail messages. VoqMail ProThis is the alert used for contacts that do not have an alert level assigned to them, or for contacts that have been assigned the alert level Normal. 4 Press Done. Custom e-mail sound alerts (Pro only) With VoqMail, you can define custom alerts for the e-mail messages you receive depending on the sender. For example, you could assign a special sound alert to an important customer. VoqMail Pro also has a unique reply alert feature. If you receive a reply to an e-mail you have sent, the phone uses an alert that is different from the standard alert. You can apply a custom alert to:
A person A keyword that appears in the message header Draft D (Jan. 20, 2004) E-mail and Messaging Alert level settings have two parts: the ring tone and how much of the message body is downloaded. The default alert level settings are:
Level Ring tone Message body download Critical Critical ring tone Full message body High High ring tone Full message body Normal Standard ring tone 2 screens Low No ring tone 2 screens Assign an alert to a contact (Pro only) To assign a special alert to a contact:
1 Add the person to your contacts list first. Be sure to include an e-mail address. To assign an alert to the contact, press Start >
More > More > VoqMail Settings > Contact Alerts > Add. VoqMail searches your list of contacts and displays all contacts with an e-mail address that do not have an alert assigned to them. Select a contact, then press Add. By default, the phone assigns an alert level of High. To change the alert level to critical, press Menu, then select the alert level. 2 3 4 57 Voq User Guide Add an alert to a keyword (Pro only) To assign a special alert to a keyword in a message header:
1 Press Start > More > More > VoqMail Settings > Keyword Alerts > New. Fill in the fields:
KeywordType a word that will trigger an 2 alert. Prioritymove the joystick left or right to change the alert level for the word. 3 Press Done. Delete a custom alert (Pro only) 1 2 3 Press Start > More > More > VoqMail Settings > Contact Alerts. Select the contact from whom you want to remove an alert. Press Menu > Delete. This removes the contact from the list of Contact Alerts. It does not remove the contact from the Contacts list. Change custom alert settings (Pro only) For each alert level, you can change the sound and how much of the message body the phone downloads. 1 Press Start > More > More > VoqMail Settings > Alert Settings. Select the alert level you want to change, then press Edit. 2 58 3 Choose the sound and download options for the alert, then press Done twice. VoqMail message limits You can set the following limits on messages and data traffic:
Maximum number of messages saved Maximum number of megabytes downloaded in a month To change VoqMail limits:
1 Press Start > More > More > VoqMail Settings > VoqMail Limits. Set the parameters as necessary. Press Done. 2 3 VoqMail traffic statistics (Pro only) The phone gathers statistics on the number of messages received and sent, and the number of megabytes of data sent to or from the phone. This can help you to understand and manage your data traffic. Note: This measurement is approximate and within
+/- 20% of the actual bandwidth used. The phone takes measurements above the security layers, and cannot identify packets in an encrypted e-mail message. Accuracy is affected because some security layers increase the amount of traffic, while others use compression to reduce it. 2130324 To see traffic statistics, press Start > More >
VoqMail Settings > Traffic. Creating Messages E-mail and SMS are different messaging systems but they share many common features. With myVoq, you create both types of messages the same way. Consequently, SMS and e-mail are described together in many of the instructions that follow. Create a quick e-mail message with myVoq 1 Open the thumbpad and start typing your e-mail message. When your message is complete or after you have typed a few words, press Menu >
Send E-mail. E-mail and Messaging find the name you want, highlight the name with the joystick, then press Select. Tip: If the Send E-mail option is not available when you press Menu, try typing more of your message before you choose Menu. 3 On the E-mail Message screen, enter a subject and edit the body of your e-mail message, if necessary. 4 Press Send. Create a quick SMS message with myVoq You can send and receive SMS messages up to 160 characters in size. The phone splits up and sends longer messages as several small messages. 2 On the Insert Contact screen, type an e-mail address or start typing the recipients name to search for a contact in your contacts list. If you Draft D (Jan. 20, 2004) 59 Voq User Guide 1 Open the thumbpad and start typing. 2 3 Press Send SMS. Enter a phone number or select a contact with a mobile phone number. 4 Enter a subject, then press Send. recipients. Insert a semicolon (;) between multiple addresses or SMS numbers. Ccenter the e-mail addresses of persons to receive a copy. This field does not appear for SMS messages. Subjenter a subject. This field does not appear for SMS messages. Enter a message and press Send. 4 When using the keypad in Multipress mode, you can type punctuation such as the at sign (@), a period (.), or a semicolon (;), by repeatedly pressing the 1 key until the punctuation appears. Cancel a message To cancel a message you are creating, press Menu >
Cancel Compose. If you have included an e-mail address or SMS number in a contact card, you can create a new message from a contact card. Create a message in Inbox You can also create a message from Inbox. 1 2 Press Start > Inbox > New. Press Select, to choose the mail account you want to use to send the message. Complete the message fields:
Toenter recipient e-mail addresses or SMS numbers. Press the joystick to see a list of 3 60 Create a message from a contact 1 2 3 Press Start > Contacts. Select a contact from the list. Select the e-mail address or SMS number to use. If you selected an e-mail address, select the e-mail account to use. In Subj, enter a subject. This field does not appear for SMS messages. 4 2130324 E-mail and Messaging Type a message and press Send. 5 Tips: When using the keypad in Multipress mode, you can insert punctuation such as the at sign (@), a period (.), or a semicolon (;), by repeatedly pressing the 1 key until the punctuation appears. To cancel a message, Press Menu > Cancel Compose. Insert predefined text into a message 1 2 3 Press Start > Inbox > New. Select the account to use. In Subj or the message area, press Menu >
Insert Text. Scroll to the text, then press Insert, or press the associated number. 4 Make a voice call from an e-mail You can easily phone the sender of an e-mail if the person appears in your Contacts list. 1 Open the e-mail message. 2 Scroll to the senders name in the From field, then press the joystick. A screen appears with all known phone numbers for the contact. Scroll to the desired number and press the joystick to make the call. 3 Other e-mail options Inserting predefined text into messages To save time entering text, you can insert predefined text into messages. The phone includes a list of standard predefined text, which you can edit to create words or phrases that you frequently use. Edit predefined text 1 Press Start > Inbox > Menu > Options >
Edit My Text. Scroll to the text to edit. Edit the text, then press Done. 2 3 Insert a voice recording into a message You can easily insert a voice recording into an e-mail message. Inserting a voice recording is useful when you want to verbally explain information that is contained in the message. 1 In the message area of an e-mail message, press Menu > Insert Recording > Record. Start speaking into the phone microphone. 2 3 When you finish speaking, press Stop > Done. Note: You can send only one voice recording in a message. If you insert a second recording, it replaces the first. Draft D (Jan. 20, 2004) 61 Voq User Guide Insert a signature You can specify a signature that is automatically inserted into messages you send for each messaging account. 1 Press Start > Inbox > Menu > Options >
Signatures. Scroll right to switch to the account for which to specify a signature. Select Use signature with this account. To insert a signature in every message you send, select Include when replying and forwarding. Otherwise, a signature is inserted only in new messages. Replace the text with in the Signature box with a signature to insert, and press Done. The signature is inserted into messages that you send from this account. 2 3 4 5 To remove a signature, repeat steps 1 and 2 above, then uncheck Use signature with this account. A signature is no longer inserted in messages that you send from this account. Save a draft of a message You can save a draft of a message that you are composing to finish and send later. Press Start > Inbox > New. 1 Select the account to use. 2 3 4 Enter information in the message. Press Menu > Postpone Message. The phone saves a draft of the message in the Drafts folder. 2 Reopen and send a message draft 1 Press Start > Inbox > Menu > Accounts/
Folders. Scroll to the account whose folders you want to view. Press Folders > Drafts. 3 4 Open the draft message and edit it. 5 Press Send. Requesting a delivery receipt You can request a delivery receipt for an SMS message. When you do this, you receive an SMS message to confirm that your message was delivered to the recipients SMS service. Request a delivery receipt for an SMS message 1 Before sending an SMS message, press Menu >
Message Options. Select Request SMS text message delivery notification. Press Done. When your message is delivered, you receive a receipt on the phone. 2 3 62 2130324 Working with message folders Each messaging account has a set of folders in which the phone stores messages for that account. The default folders are:
Deleted ItemsContains messages that you delete until you empty this folder. DraftsContains messages that you save before sending. InboxContains messages that you receive. OutboxDepends on your message account:
ActiveSyncsent messages are stored until you synchronize. VoqMaile-mail messages are sent immediately and appear in your Outbox folder only for a few seconds. SMSmessages are sent immediately over the network and appear in your SMS Outbox folder only for a few seconds. Sent ItemsContains copies of messages that you send. You can move a message to a different folder within the same account. 3 4 View message folder contents 1 Press Start > Inbox > Menu > Accounts/
Folders. E-mail and Messaging 2 3 4 5 6 Scroll to the account for which to view the contents of a message folder. Press Folders and then the folder to view. To view all ActiveSync folders, even those not marked to synchronize, press Menu > Show All Folders. To return to Inbox, Press Menu > Accounts/
Folders. Press Folders > Inbox. Mark a folder for synchronization Synchronize Inbox with your desktop computer. This creates the same ActiveSync Inbox folders on your phone as in Outlook on your desktop computer. Note: The more folders you synchronize wirelessly, the more bandwidth you use. Normally, you would synchronize your inbox only. 1 Press Start > Inbox > Menu > Accounts/
Folders 2 Highlight ActiveSync, then press Folders >
Menu > Manage Folders. Scroll to a folder to synchronize. Press Show > Done. The next time you synchronize, the folder(s) that you marked on your phone are synchronized with the corresponding folders in Outlook on your desktop PC. Draft D (Jan. 20, 2004) 63 Voq User Guide Move a message to a different folder 1 2 Press Start > Inbox. If necessary, scroll right or left to switch to the account in which to move a message. Scroll to the message to move. Press Menu > Move. 3 4 5 Highlight the folder into which to move the message, then press Select. You can move an open message in the same manner, by pressing Menu > Move. Empty the Deleted Items folder 1 Press Start > Inbox > Menu > Accounts/
Folders. If necessary, scroll right or left to switch to the inbox for which to empty the Deleted Items folder. Press Folders > Deleted Items > Menu >
Empty Folder. 2 3 The phone stores received messages in the Inbox folder of the appropriate account and displays them in the Inbox message list. View the Inbox message list 1 2 3 Press Start > Inbox. The Inbox message list displays your received messages for the account. If necessary, push the joystick right or left to switch to change accounts. By default, messages are displayed in the order received. You can change the order in which messages are displayed and show the date and time that messages were sent. Change message list display options 1 Press Start > Inbox > Menu > Options >
Display. Change the display options, then press Done. 2 You can change the status of a message by marking it as Read or Unread. Viewing and responding to messages When you receive an e-mail message, the phone plays a sound and displays an envelope icon at the top of the screen.To quickly view new messages, select the message notification area on the Home screen. 64 Mark a message as Read or Unread 1 2 3 Press Start > Inbox. Scroll to the message to mark. Press Menu > Select Mark as Read or Mark as Unread. The message display is changed to reflect its 2130324 new status: normal text for read messages and bold text for unread messages. Working with messages You can open messages by selecting them in the message list. Using Inbox menu commands, you can quickly reply to, forward, and delete messages. Open a message 1 2 Press Start > Inbox. If necessary, scroll right or left to switch to the account you want. Select the message to open. To return to the message list, press the Back button. 3 4 Tips: To open the next message in the list from within an open message, scroll right; to open the previous message in the list, scroll left. To create a contact card for the sender, Press Menu >
Save Sender to Contacts. Choose the character set for messages 1 2 From an open message, press Menu > Options. In E-mail message language, scroll to the language. Press Done. The message is displayed using the appropriate characters for the selected language. 3 E-mail and Messaging Reply to a message 1 From an open message, press Menu > Reply or Reply All. Enter a message in the message area. Press Send. Forward a message 1 From an open message, press Menu >
Forward. Select the account to use. In To, enter recipient e-mail addresses or SMS numbers. Insert a semicolon (;) between multiple addresses or SMS numbers. Optionally, you can enter an introductory mes-
sage by scrolling to the message area, pressing the joystick to insert a blank line, and entering your text. Press Send. Delete a message 1 2 Press Start > Inbox. If necessary, scroll right or left to switch to the inbox in which to delete a message. Scroll to the message to delete. Press Menu > Delete. For the ActiveSync account, the message is also deleted from Outlook on your desktop computer or Exchange Server the next time you synchronize. 2 3 2 3 4 3 4 Draft D (Jan. 20, 2004) 65 Voq User Guide Working with large messages and attachments The phone downloads only a portion of any large e-mail messages and attachments you receive. You can decide to download the remainder or not. Messages with an attachment have an envelope icon with a paperclip in the message list. The attachment icon has the following three states:
Not downloaded Marked for download Downloaded Open messages display their attachments as a list of hyperlinks at the bottom of the message. Download a complete e-mail message 1 2 3 Press Start > Inbox. Scroll to the message to download. Press Menu > Mark for Download. The phone begins downloading the full e-mail message, except for attachments. Download an attachment 1 Open the message with an attachment to download. Scroll down to the attachment, then press the joystick. The phone downloads the attachment. 2 66 If the message contains several attachments, you can individually select one or more attachments to download, which are then marked with a down arrow. View an attachment In an open message containing a downloaded attachment, select the attachment. Note: To view attachments, you must have the appropriate viewer or reader installed. If an attachment will not open, your phone likely does not have the application that supports the file type. Many attachments cannot be viewed on the phone. Delete an attachment 1 In an open message containing a downloaded attachment, scroll to the attachment. Press Menu > Delete. 2 Caution: This deletes all of the attachments to this message, not only the selected attachment. This deletes attachments on the device only. Meeting requests You can receive and reply to Outlook meeting requests on your phone. Your response is sent back to the meeting organizer as an e-mail. Your calendar is updated as follows:
2130324 When you accept a meeting, VoqMail:
Updates your local calendar immediately Updates the meeting organizer or the delegates calendar the next time you sync your phone Updates the free/busy indicators on your calendar the next time you sync your phone When you decline a meeting:
The organizer is notified immediately Respond to a meeting request To respond to a meeting request:
1 2 Press Start > Inbox. Select the meeting request, then respond to it:
To accept, press Menu > Accept. To decline, press Menu > Decline. To tentatively accept, press Menu >
Tentative. Appointing a delegate If you accept an invitation, you update the calendar on the mail server the next time you sync your phone. This means that the calendar at your office may not accurately reflect your free and busy time to your colleagues until you synchronize your phone. To address this, you can send an e-mail to a delegate someone at work who has access to your Calendar E-mail and Messaging asking them to book the appointment that you just accepted. You can automatically generate and send this e-mail whenever you accept or tentatively accept a meeting. Configure an automatic e-mail to send to a delegate 1 Press Start > More > VoqMail Settings >
Calendar Settings. Check Notify my delegate of meeting requests and updates, then fill in the delegates name and e-mail address. Press Done. 2 3 Import SMS messages from a SIM card In addition to receiving SMS messages wirelessly, you can import them from your Subscriber Identity Module
(SIM) card. Press Start > Inbox > Menu > Options > Import SIM Messages> Done. The SMS messages are copied from the SIM card to the SMS account Inbox. A copy of the messages remains on the SIM card. Note: You cannot export SMS messages from your phone to a SIM card. Draft D (Jan. 20, 2004) 67 Voq User Guide Multimedia Messaging Service
(MMS) Multimedia Messaging Services (MMS) let you send short messages containing pictures, audio, and text from your phone to other MMS customers. (Your wireless network service provider must enable MMS services on your account). To view an MMS message:
1 2 Press Start > jMMS messaging. Select Inbox to view your received MMS messages. MMS Messages may have multiple pages to view. To send an MMS message:
1 2 Press Start > jMMS messaging. To quickly send a picture to someone, select Send Image, attach a picture, and insert any text. Select Send Audio to compose a message and attach a sound file stored on your handset. Select Compose to send a message that contains a combination of pictures, sounds and text. Compose allows you to create messages with multiple pages. 3 When your MMS is complete, press Send to address your message. Insert the phone number of a person whose phone accepts MMS messages. At any time, press Menu to review other options. Instant messaging MSN Messenger may be available on your Voq phone. If it is available, MSN Messenger on your phone provides the same chat environment as MSN Messenger on your desktop PC. Setting up MSN Messenger To set up MSN Messenger, you need either a Microsoft
.NET Passport account or a Hotmail account. To set up a Microsoft .NET Passport account, go to: http://
www.passport.com. Once you have this account, you need to do the following:
Create a connection on your phone, such as a modem or wireless connection that allows you to connect to the Internet. For more information about creating connections, see Data connections on page 88. Using MSN Messenger You can sign in to MSN Messenger using your Hotmail or your .NET Passport credentials. Once you sign in, you can exchange instant messages with others. This 68 2130324 is called chatting. Contacts must have a Hotmail or
.NET Passport account. Sign in to MSN Messenger Note: When you sign in to MSN Messenger, your phone communicates periodically with the MSN Messenger server to check for messages. This consumes airtime. To avoid extra charges, be sure to sign out when finished using MSN Messenger. 1 2 Press Start > MSN Messenger > Sign In. Fill in the fields:
Sign-in Nameenter the sign-in name that you use for Hotmail or your .NET Passport
(Example: name_123@hotmail.com). Passwordenter your Hotmail or .NET Passport password. 3 Select Remember my password if you dont want to enter your password again in the future. Press Sign In. 4 When you sign in, MSN Messenger retains your sign-in name, and your password if you opted to save it, so that you dont need to enter this information again. Sign out of MSN Messenger Press Menu > Sign out. Add an MSN Messenger contact In the contacts list, Press Menu > Add Contact. Draft D (Jan. 20, 2004) 3 E-mail and Messaging Add the Hotmail or .NET Passport sign-in name of a person with whom you want to chat. Their sign-in name is added to the contacts list. Delete an MSN Messenger contact In the MSN Messenger contacts list, select the contact. Press Menu > Delete Contact. Send an instant message 1 2 3 4 Sign in to MSN Messenger. Scroll to the contact with whom you want to chat. Press Menu > Send Message. Enter your message and press Send. This starts a chat with the contact. Tips: To quickly add common messages, press Menu > My Text, then select the text to use. To edit this text, press Menu > Options > Edit My Text. Select the text, make any edits, then press Done. Reply to an instant message 1 2 Press Menu > Chats. Select the name of the person sending the instant message. The message displays, along with a box for your reply. Enter your reply and press Send. 69 Voq User Guide Tips: By default, your phone plays a sound when you receive an instant message. For instructions on changing the sound, see Sounds on page 84. If you want to be able to receive instant messages at any time your phone is connected to a network, press Menu > Options > Passport Account > Run this program when connection is available > Done. Invite a contact to an ongoing chat From a chat, press Menu > Invite, and then select a contact. The contact receives an instant message and can join the chat. Change between chats Press Menu > Chats. 1 In the list of ongoing chats, select the name of a 2 contact with whom to chat. Return to the contacts list From a chat, press Menu > My Contacts. End a chat Press Menu > End Chat. See who is already chatting Press Menu > Chats. Block or unblock an MSN Messenger contact 1 In the MSN Messenger contacts list, select the contact's name. Press Menu > Block. The contact will no longer be able to see your status or send you messages. To unblock the contact, Press Menu > Unblock. 2 3 Change your MSN status 1 2 In the contacts list, select your name. Select a status description, such as Away. This status is displayed next to your name in the contact lists of your contacts. Change your display name 1 2 In the MSN Messenger contacts list, press Menu > Select Options > Passport Account. In My display name, enter your name as you want it to display in the contacts lists of your contacts. 70 2130324 Features according to e-mail program The table below lists the features available depending on the type of e-mail account you use on the phone. VoqMail Personal VoqMail Pro Wireless ActiveSync POP3 E-mail and Messaging E-mail Features Continuous delivery Work E-mail Personal E-mail Optimized Polling Battery Saver Bandwidth Saver Contact/Subject/Reply Alerts Auto Download Rules Auto Suspend Rules E-mail Servers:
Microsoft Exchange 5.5 Microsoft Exchange 2000 Microsoft Exchange 2003 Lotus Notes GroupWise Draft D (Jan. 20, 2004) 71 VoqMail Personal VoqMail Pro Wireless ActiveSync POP3 Voq User Guide E-mail Features Calendar:
Accept/Decline Meeting Requests Save attachments to invitations Microsoft Exchange 5.5 Microsoft Exchange 2000 Microsoft Exchange 2003 Lotus Notes Novell GroupWise E-mail response to originator E-mail request to delegate Device Calendar Updated Server Calendar Updated 72 2130324 Synchronizing Your Phone Synchronizing your Voq phone Getting started 7 Voq User Guide Synchronizing your Voq phone Synchronization ensures that the information on your phone and your PC is the same and up to date. You can synchronize your Inbox, Contacts, Calendar, and Tasks. Microsoft ActiveSync 3.7.1 or later and Voq Desktop Tools are the programs you use to synchronize. They are already installed on your Voq phone but you must install them on your desktop PC. If your company has Microsoft Exchange 2003 installed as a messaging and collaboration server, you may be able to synchronize your Voq professional phone Calendar, Contacts and Tasks while working wirelessly. Note: The Voq phone supports Lotus Notes and GroupWise using the Microsoft Outlook client provided on the disk. Please see the readme-sync.txt on the companion CD for more information. About ActiveSync The word ActiveSync can mean different things depending on where it appears on your phone:
ActiveSync is the name of the program you use to synchronize information with your desktop PC. ActiveSync is also the account name on the phone for your Microsoft Exchange mailbox. This section deals with ActiveSync, the application you use to synchronize information with your desktop PC. Voq Desktop Tools Voq Desktop Tools provide the following capabilities:
Synchronize Calendar appointments and Meeting invitations you accept wirelessly, and preserve document attachments to those appointments Synchronize your Microsoft Exchange Global Address List (GAL). Send e-mail from myVoq using your corporate address list, including your distribution lists Synchronize your text Notes between your Voq phone and Outlook or Lotus Notes 74 2130324 Getting started Before you begin synchronizing your Voq phone with your desktop PC, complete the following steps:
1 Install ActiveSync and Voq Desktop tools on your desktop PC. Connect the phone and the PC. Create a partnership. Synchronize your phone. 2 3 4 1Install ActiveSync and Voq Desktop Tools Even if you use VoqMail only, you must install both ActiveSync and Voq Desktop Tools on your desktop PC. To install ActiveSync and Voq Desktop Tools:
Insert the Voq companion CD into your 1 computers disk drive. The installation wizard starts automatically. Click Start Here to display the Overview screen. Click Install ActiveSync 3.7 first. Follow the instructions on the screen. 2 3 4 Once you have finished installing ActiveSync, go to the Overview screen, and click Install Voq Desktop Tools. Synchronizing Your Phone 2 Connect the phone and the PC After you install ActiveSync and the Voq Desktop Tools, connect your phone and the PC. 1 Plug the sync cable into the handset connector at the bottom of the phone. The Voq logo on the top of the connector should face up. Insert the other end of the sync cable into a USB port on your PC. If ActiveSync is installed on your PC, it automatically detects your phone and starts the New Partnership Wizard. 2 3 Create a partnership The ActiveSync New Partnership Wizard helps you set up a partnership and personalize your settings:
1 Open ActiveSync if you have not already done so. 2 3 This starts the New Partnership Wizard, which steps you through the set-up procedure. The wizard asks you to choose a device to which to connect. If you are using your phone with your own PC, choose Synchronize with this desktop. The wizard asks you to choose what folders you wish to synchronize when connected via a cable or cradle. Your choice also depends on the e-mail program you use. Set up your account as follows. Draft D (Jan. 20, 2004) 75 Voq User Guide 4 Synchronize your phone If you use VoqMail, you must uncheck Inbox. When you finish using the wizard, the first synchronization begins automatically. 76 ActiveSync should detect your phone. If not, start the synchronization from your PC:
1 Click Start > Programs >Microsoft ActiveSync. In ActiveSync, choose File > Synchronize. 2 Change what to synchronize when connected via cable or cradle You can change the folders and information types you want to synchronize when the phone and the PC are connected by changing the settings on your desktop PC. 1 Start ActiveSync. On your desktop PC, click Start > Programs >
Microsoft ActiveSync. 2 On the ActiveSync window, choose Tools >
3 Options. Check the items to synchronize, then click OK. The next synchronization will use the new settings. Synchronizing your e-mail inbox VoqMailIf you are using VoqMail, your VoqMail Inbox and other VoqMail folders are always up to date and synchronized with your desktop PC or mail server. 2130324 ActiveSync e-mailWhen you synchronize your ActiveSync inbox, the phone:
Copies messages from the Outlook Inbox folder on your desktop computer, or from your mail server, to the Inbox folder on your phone. Copies messages to your phone from the last three days only, and the first 500 bytes of each new message. Links messages on your phone and your PC. When you delete a message on your phone, ActiveSync deletes the message from your PC the next time you synchronize, and vice versa. Synchronizes messages in subfolders of other e-mail folders only if you selected the folders for synchronization on your phone. Note: SMS messages are not sychronized. Synchronizing remotely You can synchronize remotely with your desktop computer, or with a mail server. Synchronization takes place over a wireless connection instead of a direct local connection. To synchronize remotely with a desktop PC, the PC must be turned on. Note: Using ActiveSync to keep your e-mail accounts synchronized remotely can use a significant amount of bandwidth and battery power. Synchronizing Your Phone if you are using VoqMail, your mail folders are always up to date on both the PC and the Voq phone using a minimal amount of bandwidth. See Set VoqMail Sync Settings on page 78. You can still use ActiveSync to synchronize your Calendar and Contacts. Create a synchronization schedule Create a schedule so that your phone and server synchronize at the intervals you specify. 1 Press Start > ActiveSync > Menu >
Options > Mobile Schedule. Select how often you want the synchronization to take place, then Press Done. 2 Select the PC for wireless synchronization How you configure wireless synchronization depends on your network. For example, you may need to set up a virtual private network (VPN) connection to the network. 1 Press Start > ActiveSync > Menu >
Options > PC Settings. In Use, select the name of the PC. Check Use mobile schedule to sync with this PC. Check Sync with this PC during manual sync, if you want to initiate synchronization manually. 2 Press Done twice. Draft D (Jan. 20, 2004) 77 Voq User Guide Choose what to sync wirelessly Note: if you are using VoqMail, do not set any server parameters for Inbox. To choose what to synchronize over the air:
1 Press Start > ActiveSync > Menu >
Options > Server Settings. Scroll to the information type that you wish to synchronize. Check Sync <...> with a server, then press Done. 2 3 Tip: The most efficient use of bandwidth for remote synchronization is:
No wireless sync for Contacts - you would do this VoqMail for e-mail ActiveSync for Calendar - once a day at home or at the office via your sync cable. Synchronize your calendar wirelessly To synchronize your calendar over the air:
1 Press Start > ActiveSync > Menu >
Options > Server Settings >Calendar. Check Sync calendar with a server, then press Done. 2 78 2 Set VoqMail Sync Settings You can control the VoqMail synchronization between the phone and your desktop PC. To set synchronization parameters:
1 Press Start > VoqMail Settings > Schedule Settings > Advanced. Choose how you want the phone to synchronize your messages:
Smart SyncSmart Sync periodically checks your work mail server to see if the status of any messages have changed. For example, if Smart Sync detects that a message has been read on your desktop PC, it also changes the status of the message on the phone to read. The reverse is also true. Messages read on the phone are marked as read on the desktop. Sync Full MessagesChoose how often you want the phone to complete a full synchronization of messages. This means downloading the full bodies of all messages in your VoqMail Inbox. Sync When Roamingenable or disable automatic polling when the phone is in roaming mode. 2130324 ActiveSync errors If ActiveSync cannot synchronize your information, it displays an error on your phone. When the message appears, press the joystick to display more information about the error. Note: Some types of errors can interfere with automatic synchronization. If you suspect that a scheduled automatic synchronization has not occurred, try to manually synchronize your information. A successful manual synchronization resets the automatic synchronization. ActiveSync e-mail accounts If your service provider or corporate mail server supports the IMAP4 protocol, we recommend you set up a VoqMail Personal or a VoqMail Pro account to handle your mail. See Setting up a VoqMail account on page 54. Before you begin to set up an ActiveSync e-mail account, talk to your service provider or system administrator. You will need the name of the server and the server domain name. Configure an Exchange Server connection To configure or edit the server connection:
1 Press Start > ActiveSync > Menu >
Options > Connection. Draft D (Jan. 20, 2004) Synchronizing Your Phone 2 Fill in the fields:
User nameenter your Microsoft Exchange User name. Passwordenter your Microsoft Exchange password. Domainenter the name of the domain for your Microsoft Exchange Server (if required). Save passwordselect this to have the phone save your password so that you dont need to type it again. Server nameenter the name of the Microsoft Mobile Information Server you connect to. 3 Press Done > Sync. Create an ActiveSync e-mail account To set up an ActiveSync e-mail account, use the ActiveSync setup wizard:
1 Press Start > Inbox > Menu > Options >
Account Setup > Menu > New. Fill in the fields on each page of the wizard. Press Next or Previous to move from page to page. Press Done. 2 3 79 Voq User Guide 80 2130324 Configuring Your Phone 8 Phone Sounds Profiles Home screen About Accessibility Beam Certificates Data connections Date and time Owner information Power management Regional settings Voq software updates Voq User Guide The Settings screen lets you change the way your Voq phone looks and behaves to match the way you use it. For example, you can change the Home screen background or the sounds your phone makes. To view the main Settings menu:
1 2 Press Start > Settings. Select an option from the list. These options are described below. Phone You use Phone settings to set options including call forwarding, call waiting, and caller ID. Call Barring Block incoming or outgoing calls. For example, you can block all outgoing international calls. See also Fixed Dialing as a different way to restrict outgoing calls. 1 Press Start > Settings > Phone >
Call Barring. In Block incoming calls or Block outgoing calls, scroll to the option you want. Press Done. 2 3 82 Call Forwarding Its easy to forward your unanswered Voq calls to another number (your corporate voice mail, for example). 1 Press Start > Settings > Phone >
Call Forwarding. Choose when to forward a call:
Unconditionalforward all calls immediately No Replyforward calls when you do not answer Busyforward calls when your line is busy Unavailableforward calls when your phone is off or out of service range Select Enable call forwarding. Enter the phone number to which calls are to be forwarded. Select Done. 2 3 4 5 Call Options Use Call Options to set various phone options. Press Start > Settings > Phone > Call Options. Any key answerAnswer calls by pressing any key on the keypad. Show SIM contactsDisplay contacts stored on your SIM card in your Contacts list. Voice mail numberEnter the number you dial for your voice mailbox. The phone dials this num-
ber when you press and hold 1. 2130324 SMS Service CenterEnter or change the service provider number used to process SMS calls. Contact your wireless network operator to obtain this number. Country codeSpecify your country code. Area codeSpecify your area code. Call Waiting You can choose to be notifiied if you receive a call while you are already on a call. 1 Press Start > Settings > Phone >
Call Waiting. Select or clear Provide call waiting notifications. 2 Caller ID Caller ID lets you decide if you want people to see your name and number on their phones when you call them. Press Start > Settings > Phone > Caller ID. 1 In Provide my caller ID to, scroll to the option 2 you want: Everyone, No one, or Only my contacts. Press Done. The selected callers are able to see your name and phone number information when you call them. 3 Configuring Your Phone Channels You can configure phone channel settings. 1 2 Press Start > Settings > Phone > Channels. Select the options you want, then press Done. Fixed Dialing Fixed dialing lets you restrict outgoing calls to the area codes and phone numbers you specify. 1 Press Start > Settings > Phone > Fixed Dialing. Check Enable fixed dialing, then press Menu > Edit Numbers > Menu > Add. Enter the phone number or area code to which to restrict calling and press Done. Repeat these steps to add more numbers as necessary. 2 3 4 You will be able to make and receive calls only to and from the numbers or area codes specified. Networks Choose a specific network or allow the phone to determine the network automatically. 1 Press Start > Settings > Phone > Networks. Draft D (Jan. 20, 2004) 83 Voq User Guide 2 In Network selection, scroll to the option you want, either Manual or Automatic. Manualpress Menu > Select a Network. Select the network, then press Done. The phone uses the selected network. Automaticpress Menu > Preferred Networks. Select the networks to use, then press Done. The phone automatically uses the preferred networks. Sounds You can choose the sounds for ring tones, notifications, reminders, and other events. You can also turn off the tones you hear when pressing number keys. Your phone can also remain silent or vibrate. Copy a sound from your PC 1 Connect the phone to the USB port on your desktop PC by using the sync cable or the cradle. 2 On your PC, copy the sound file you want. The file format must be .wav, .mp3, or .wma. From your desktop PC, start ActiveSync. 3 4 On the main window, click Explore, double-click My phone, double-click Storage, double-click Application Data, double-click Sounds, and then paste the sound file into the Sounds folder. Delete a sound You can only delete sounds that you have added, not sounds that come with the phone. 1 Press Start > Settings > Sounds > Menu >
Delete Sounds. Select the sound to delete. Press Yes. To set alert sounds for incoming e-mail messages, see E-mail sound alerts on page 56. 2 3 Change the sound for an event 1 2 3 Press Start > Settings > Sounds. Scroll to the event for which to specify a sound. Scroll (right or left) to select a sound. Press None if you dont want to hear a sound. When you select a sound, the sound plays. To play it again, press Menu > Play. Changing keypad tones The phone generates tones that represent the numbers you press on the keypad and sends these tones over the network to communicate with other devices. The phone also plays these tones for you to hear. You can turn off the tones you hear or change them to clicks. The phone still sends tones across the network. 84 2130324 Change or turn off keypad tones 1 Press Start > Settings > Sounds > Keypad control. Select Tone, Click, or None. Press Done. 2 3 Tip: If you have trouble accessing your voice mail system or answering machine, try changing from Short tone to Long tone. Turn on keypad tones 1 2 Press Start > Settings > Sounds. In Keypad control, select either Short tone or Long tone. Press Done. 3 Profiles A profile is a group of settings that determines how your phone notifies you of incoming calls, messages, or approaching appointments. For example, if you are going into a meeting, you may want all visual notifications only. The default profile is called Normal. The table below compares the default Normal and Silent settings:
Configuring Your Phone Profile Auto-answer Ring type Ring volume Alarm type Normal Silent n/a ring 3 n/a vibrate off increasing vibrate Alarm volume 3 off Notification type play sound vibrate Notification vol. System sound vol. 3 3 off off Select a profile The quickest way to select a profile is to scroll to the profile displayed at the bottom of the Home screen and press the joystick. Scroll to a new profile and press the joystick. Or:
1 2 Press Start > Settings > Profiles. Scroll to a new profile, press Menu > Select >
Done. Tip: You can also change your profile using the Quick List. Press the Power button and then select the profile. Draft D (Jan. 20, 2004) 85 Voq User Guide Press Start > Settings > Profiles. Scroll to the profile to edit. Press Menu > Edit. Edit a profile 1 2 3 4 Modify the settings and press Done. To revert to the default profile settings, press Menu >
Reset to default. Home screen Home Screen settings determine the Home screen layout, the color scheme, the background image, and the time delay before the Home screen appears when your phone is idle. Change the Home screen 1 2 Press Start > Settings > Home Screen. In Home screen layout, Color scheme, and Background image, select the options you want. Press Done. The image appears behind the text on the Home screen. 3 Copy a background from your PC You can copy an image from your PC to your phone. The image must be in .gif, .jpg, or .bmp format. For best results, use images with a 176 x 200 screen resolution. 86 1 Connect the phone to your desktop PC with a USB cable or place the phone in the desktop cradle. 2 On the desktop PC, start ActiveSync. 3 On the main ActiveSync window, click File >
Explore, double-click My phone, double-click IPSM, double-click Application Data, double-
click Home, and then paste the image file into the Home folder. Follow the instructions under Change the Home screen above, to select the new background you just copied to your phone. 4 Specify the idle time before the Home screen appears 1 2 Press Start > Settings > Home Screen. In Time out, scroll to the amount of time for the phone to be idle before the Home screen automatically appears. Press Done. 3 About The About screen displays information about the phone operating system, including the version number and copyright information. View operating system information Press Start > Settings >About. 2130324 Accessibility Accessibility settings determine:
Multipress time outthe length of time between keypresses in Multipress mode. System font sizethe size of the display font. Confirmation time outthe time before an unconfirmed action times out. For example, if a dialog box appears on the Home screen and you do not respond, the time it takes for the dialog box to disappear on its own. In-call alert volumethe volume level for sounds that play when you are on a call. Change Accessibility settings 1 2 Press Start > Settings > Accessibility. Select the options you want, then press Done. Beam If you want to receive infrared beams from other devices, you must turn on the option to receive incoming beams. Receive incoming beams Press Start > Settings > Beam > Receive incoming beams. The phone receives all incoming beams from other devices until you clear this option. Draft D (Jan. 20, 2004) Configuring Your Phone Note: Turn off this option when not in use to save battery power. Certificates Public key certificates identify you when you log on to a secure network. Certificates also help establish the identity of other computers, such as servers, with which you connect. This helps prevent unauthorized users from accessing your device. You can store two types of certificates on your phone:
Personal certificatesEstablish your identity. Root certificatesEstablish the identity of serv-
ers to which you connect. View and delete certificates Press Start > Settings > More > Certificates. To view the list of personal certificates, press Personal. To view the list of root certificates, press Root. To delete a certificate, scroll to it, then press Menu > Delete. To view details about a certificate, select it in the list. 87 Voq User Guide Data connections Data Connections settings specify dial-up, Virtual Private Network (VPN), and proxy connections so that you can connect to the Internet or your company network. Check with your service provider to see if a data connection has already been set up for you, and if over-the-air configuration is supported. Dial-up connections You can create a dial-up connection to connect remotely to the Internet, a Wireless Application Protocol
(WAP) network, or your company network. When you open a program that is configured to use this connection, your phone connects automatically. For example, you can create a connection to the Internet and then configure Internet Explorer to use it. Create a dial-up connection 1 Press Start > Settings > More > Data Connections > Menu > Edit Connections >
Dial-up Connections > Menu > Add. 2 Enter the requested information as follows and then press Done:
Descriptionenter a name for the connection. Connects toscroll to the network. Phone numberenter the phone number you use to dial the network. User nameenter your network user name. Passwordenter your password. Domainenter the domain name, if required. Note: If you are not sure about the information to enter, ask your network administrator. Tip: If you subscribe to General Packet Radio Services
(GPRS), you can set up a GPRS connection to access your company network or the Internet, which is faster than a dial-up connection. For instructions, see GPRS connections on page 90. Edit a dial-up connection 1 Press Start > Settings > More > Data Connections > Menu > Edit Connections >
Dial-up Connections. Scroll to the connection to edit. Press Menu > Edit. Change any information, then press Done. 2 3 4 88 2130324 2 3 2 Delete a dial-up connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > Dial-up Connections. Scroll to the connection to delete. Press Menu > Delete. VPN connections Note: if you are using VoqMail Pro, use the VoqMail setup wizard to set up your VPN connection. See Setting up a VoqMail account on page 54. If your company has set up a virtual private network
(VPN), you can create a VPN connection to gain access to your company network over an Internet connection. Create a VPN connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > VPN Connections > Menu > Add. Enter the requested information as follows, then press Done:
Descriptionenter a name for the connection. VPN typescroll to the type of VPN. Serverenter the VPN server name. Connects fromscroll to the type of network from which you will connect to the VPN
(typically The Internet). Draft D (Jan. 20, 2004) Configuring Your Phone Connects toscroll to the type of network to which you will connect (typically My company Network). User nameenter your user name for the VPN. Passwordenter your password. Domainenter the domain name, if required. If you selected IPSec in VPN type, select the type of authentication, either Pre-Shared Key or Certificate, in IPSec authentication. If you selected Pre-Shared Key, enter the key. Note: If you are not sure about the information to enter, ask your network administrator. Edit a VPN connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > VPN Connections. Scroll to the connection to edit. Press Menu > Edit. Change any information and press Done. Delete a VPN connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > VPN Connections. Scroll to the connection to delete. Press Menu > Delete. 2 3 4 2 3 89 Voq User Guide Proxy connections Proxy connections provide access to the Internet over an existing connection to your company network. Create a proxy connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > Proxy Connections > Menu > Add. Enter the requested information as follows, then press Done:
DescriptionEnter a name for the 2 connection. Connects fromScroll to the type of network from which you will connect. Connects toScroll to the type of network to which you will connect. Proxy (name:port)Enter the proxy server name and port number in the form: server name:port number. TypeScroll to the type of proxy connection to create. User nameEnter your user name for the network to which you will connect. PasswordEnter your password. Note: If you are not sure about the information to enter, ask your network administrator. 2 3 4 2 3 Edit a proxy connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > Proxy Connections. Scroll to the connection to edit. Press Menu > Edit. Change any information and press Done. Delete a proxy connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > Proxy Connections. Scroll to the connection to delete. Press Menu > Delete. GPRS connections If you subscribe to General Packet Radio Services
(GPRS), you can set up a GPRS connection to gain access to your company network or the Internet. When you open a program that connects to the Internet, the phone uses this connection. Create a GPRS connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > GPRS Connections > Menu > Add. 90 2130324 2 Enter the requested information as follows and press Done:
Descriptionenter a name for the connection. Connects toscroll to the type of network to which you will connect. Access pointenter the information provided by your system administrator. User nameenter the user name for the GPRS network. Password, enter the password. Primary DNSenter the primary domain naming system (DNS) address, as provided by your network administrator. Secondary DNSenter the secondary DNS address, as provided by your system administrator. IP addressenter the IP address provided by your system administrator. Note: If you are not sure about the information to enter, ask your network administrator. Edit a GPRS connection 1 Press Start > Settings > Data Connections >
Menu > Edit Connections > GPRS Connections. Scroll to the connection you want to edit, then press Menu > Edit. Change any information and press Done. 2 3 Draft D (Jan. 20, 2004) Configuring Your Phone Delete a GPRS connection Press Start > Settings > Data Connections >
Menu > Edit Connections > GPRS Connections >
Menu > Delete. Adding a URL exception Some URLs for Web pages on your company intranet may use periods, for example:
intranet.companyname.com. To view these pages in Internet Explorer, you must create an URL exception, otherwise, the pages do not display. Note: You do not need to create URL exceptions for Internet URLs. Add a URL exception 1 Press Start > Settings > Data Connections >
Menu > Work URL Exceptions > Menu >
Add. In URL Pattern, enter the URL. Separate multiple URLs with a semicolon (;). Press Done. Edit a URL exception 1 Press Start > Settings > Data Connections >
Menu > Work URL Exceptions. Select the URL to edit. Edit the URL, then press Done. 2 3 2 3 91 Voq User Guide Delete a URL exception 1 Press Start > Settings > Data Connections >
Menu > Work URL Exceptions. Scroll to the URL to delete. Press Menu > Delete. 2 3 Date and time Use Date and Time settings to change the local time zone, the current date and time, and to set the alarm. Set the date and time 1 Press Start > Settings > Date and Time. Time Zonescroll to your time zone. Datescroll to the month, day, or year and edit the information. Timescroll to a number and edit it. Press Done. 2 Set the alarm 1 Press Start > Settings > Date and Time. Alarmscroll to Off or On. Alarm timeset the time for the alarm to go off. 2 Press Done. 92 Owner information Owner Information settings allow you to record personal information such as your name, phone number, and e-mail address. If, for example, you lose your phone, the person finding it can contact you. Configure owner information 1 2 Press Start > Settings > Owner Information. Enter your information, then press Done. Power management Power Management settings provide ways to conserve battery power, such as a timeout for the display and backlight when the phone is idle. Configure power management settings 1 Press Start > Settings > More > Power Management. Main batterydisplays the amount of battery life remaining. Backlight time outselect the amount of time the phone is idle before the backlight turns off. Display time outselect the amount of time the phone is idle before the display turns off. 2 Press Done. 2130324 Regional settings Regional settings change the language, date, and time style, as well as number and currency formatting options. Configure Regional Settings 1 Press Start > Settings > Regional Settings. Languagescroll to the language to use when entering information. Localescroll to your locale. This changes the remaining settings appropriately. Configure other settings in the same manner. Press Done. 2 3 Note: After changing the language, you must turn the phone off and on again for the change to take effect. Voq software updates The Voq phone contains code and configuration which over time may require replacement to add or enhance features, or to fix bugs. To ensure that you are running the latest software or firmware, your phone periodically contacts the Voq Update Server and notifies you if any updates are available. If one is available, your phone displays a screen that asks you to confirm the download and Configuring Your Phone installation of the update file. Press Install to update your phone. If you cancel the VoqUpdate screen, the phone displays it again on a periodic basis. You should install all updates at your earliest convenience to ensure the smooth operation of your phone. In the event of a major upgrade, you may need to use your PC to download the software or firmware and install it on your phone using ActiveSync. The phone will notify you of any action you need to take. Change VoqUpdate settings You can choose how often your phone checks for updates. 1 Press Start > More > VoqUpdate > Menu >
Settings. Choose Daily or Weekly. 2 Manually check for updates You can manually check for updates at any time. 1 2 Press Start > More > VoqUpdate > Scan. The phone checks for updates and notifies you if updates are available. If updates are available, press Install. 3 Draft D (Jan. 20, 2004) 93 Voq User Guide 94 2130324 Securing Your Phone 9 Keypad lock Phone lock SIM lock PIN2 Voq User Guide Your Voq phone provides several levels of security to avoid accidental or unintended use of your phone:
Keypad lock: locks the keys to prevent accidental dialing. Phone lock: locks the phone after a period of inactivity to prevent unauthorized use of your phone. SIM lock: locks your SIM card to prevent unau-
thorized use of your SIM. When enabled, you must enter a password when you turn on your phone or if you use the SIM card in another phone. PIN2: locks specific features of the phone such as call barring. You are prompted for this number only when you try to change settings, not when you start your phone. Keypad lock To lock the keypad, on the Home screen, press and hold the Unlock. The left soft key command displays To unlock the keypad on the Home screen, press Unlock, then press the # key. Keypad lock nevers requires a password. Phone lock Phone lock is a security feature that automatically locks the keypad after a specified period of inactivity. You need a password to unlock the phone. You can still receive calls and make emergency calls when the phone is locked. Enable the phone lock 1 Press Start > Settings > More > Security >
Enable Phone Lock. Fill in the fields:
Lock phone afterscroll to the amount of 2 time for the phone to be inactive before automatically locking. Passwordenter the password to unlock the phone. If you do not want to use a password, leave this field blank. Confirm passwordif you entered a password, enter it again. 3 Press Done. Disable the phone lock 1 Press Start > Settings > More > Security >
Disable Phone Lock. Enter the password. Press Done. 2 3 96 2130324 Lock your phone with Quick List Once you select the time delay and create a password, you can quickly enable phone lock from the Quick List, without configuring your settings again. 1 Press and hold the Power button to display the Quick List. Select Device lock. Press Done. 2 3 SIM lock The Subscriber Identity Module (SIM) card stores all your account information. You can lock your SIM card so that a PIN is required each time someone turns on the phone. Important: Be sure to make a note of your PIN. With the SIM lock enabled, you will not be able to use your phone without it, except for emergency calls. Lock the SIM card 1 Press Start > Settings > More > Security >
Enable SIM Lock. Enter your PIN. Press Done. 2 3 Securing Your Phone Unlock the SIM card 1 Press Start > Settings > More > Security >
Disable SIM Lock. Enter your PIN. Press Done. PIN2 A second PIN number controls specific features of your SIM card such as call barring. You are prompted for this number only when you try to change settings, not when you start your phone. Change PIN2 1 Press Start > Settings > More > Security >
Change PIN2. Fill in the fields:
Old PINenter the current PIN. New PINenter the new PIN. Confirm new PINenter the new PIN again. Press Done. 2 3 2 3 Draft D (Jan. 20, 2004) 97 Voq User Guide 98 2130324 Browsing the Internet Browsing the Internet Customizing Internet Explorer 10 Voq User Guide Browsing the Internet You can browse the Web on your phone using Pocket Internet Explorer. The Favorites list, rather than a home page, is the main screen, so you can easily go to your favorite Web sites. Note: Pocket Internet Explorer does not support frames on a web page. Setting up Internet access When you install the SIM card you received from your service provider, you should be able to access the Internet without any extra configuration, provided you subscribe to a GPRS data service. For information on manually configuring your Internet connections, see Data connections on page 88. Open Internet Explorer Press Start > Internet Explorer. Disconnect from the Internet If you are viewing a Web page, press End to disconnect from the Internet. Search the Internet 1 2 Flip open the thumbpad. Enter the word or words you wish to search. 100 3 Select Google. This launches google with your text as the search string. View a favorite using myVoq 1 Open the thumbpad 2 Start typing the name of the favorite. For example, MSN. 3 Highlight the Link, then press Go. View a favorite 1 2 3 Press Start > Internet Explorer. Scroll to a favorite and press Go. To view your Favorites list from a web page, press Favorites. Go to a link 1 Open a web page. 2 Scroll vertically or horizontally to see all available links. Select the link, then press the joystick. Go to a Web page 1 Press Start > Internet Explorer > Menu >
Address Bar. Enter the Web address, then press Go. 3 2 2130324 Return to previous Web pages On a Web page, press the Back button repeatedly until the page appears. Only pages viewed during the cur-
rent session are available. View a list of recently-visited Web pages 1 Press Start > Internet Explorer > Menu >
Address Bar > View History. Scroll to the Web page address, then press Go. 2 Note: While you are connected to the Internet, you can change between Pocket Internet Explorer and other programs on your phone by pressing the Home button and navigating to the program you want. This does not close your Internet connection. To return to the Web page you were viewing, press the Back button. Using the Favorites list You can save a Web page you may want to visit again as a favorite. Add a Web page to the Favorites list 1 Press Start > Internet Explorer > Menu >
Add Favorite. Fill in the fields, then press Add. 2 Edit a favorite 1 Press Start > Internet Explorer > Favorites. Draft D (Jan. 20, 2004) Browsing the Internet Scroll to the favorite to edit. Press Menu > Edit. 2 3 4 Make your changes, then press Done. Delete a favorite 1 2 3 Press Start > Internet Explorer > Favorites. Scroll to the favorite to delete. Press Menu > Delete > Yes. Create a new folder in Favorites 1 Press Start > Internet Explorer > Menu >
Add Folder. Under Name, type a name for the folder, then press Add. 2 Refreshing Web pages Your phone stores the Web pages that you visit. If you go to a page that is stored on your phone, you see the stored version unless you refresh the page. When the web page cache is full, the phone replaces the oldest pages with new pages. Refresh a Web page 1 2 Display the Web page. 3 Press Menu > Refresh. Press Start > Internet Explorer. 101 Voq User Guide Customizing Internet Explorer You can customize Web browsing options, change the network to connect to, and make more memory avail-
able on your phone by clearing stored cookies and Web pages. 2 Select Automatically detect settings, or select the network to which Internet Explorer should connect. Press Done. 3 Note: To configure network settings, see Data con-
nections on page 88. Clear memory 1 Press Start > Internet Explorer > Menu >
Options > Memory. Select the type of memory to clear. Temporary filesDeletes personal 2 information about you that is stored for use by various Web sites. CookiesDeletes any cookies stored on your phone. HistoryDeletes the record of web sites you have visited. 3 Press Clear > Yes > Done > Done. Change Web page display options 1 Press Start > Internet Explorer > Menu >
Options > General. Select the options you want, as described in the following table, then press Done. Show picturesDisplay graphics on Web 2 pages Play soundsPlay sounds on Web pages Fit to screenFit Web pages to the phone display screen Warn when changing to an insecure pageDisplay a warning when moving from a secure to a non-secure Web page Allow cookiesAllow Web sites to download cookies to your phone LanguageSelect the character set to use. Change connection options 1 Press Start > Internet Explorer > Menu >
Options > Connections. 102 2130324 Playing Music, Games, and More 11 Playing audio and video files Java MIDlet Manager Playing Solitaire Playing Mount Voq Using the calculator Recording voice notes and memos Using your phone as a modem Adding programs Voq User Guide The Voq phone can play music, including .mp3 audio files, games, and Java applications written for mobile devices. Your phone also supports VoqTag files, which are special index applications that let you search and retrieve customized information such as contact information and stock quotes. The possibilities for VoqTag files are limitless. For information on creating your own VoqTag file, see the VoqTag Development Guide, available from the Voq website (www.voq.com). Playing audio and video files You can play a variety of audio and video files with your phone.You can also copy digital music and videos from your desktop PC to your phone. For information about:
Copying files with Windows Media Player, see the Media Player Help on your desktop PC. Copying files with ActiveSync, see the ActiveSync Help on your desktop PC. Supported audio and video codecs Media Player can play files that have been compressed using the following codecs. Audio codecs:
Microsoft Windows Media Audio codec version 2.0, 7.0, and 8.0 104 Fraunhofer IIS-A MPEG-1 Audio Layer-3 codec Video codecs:
Microsoft Windows Media Video codec version 7.0 and 8.0 Microsoft MPEG-4 video codec version 3.0 ISO MPEG-4 video codec version 1.0 Supported file formats Format File name extensions Windows Media
.asf, .asx, .wax, .wm, .wma,
.wmv, .wmx, .wvx Moving Picture Experts Group
.mp3 Select and play a file with myVoq You can quickly find a song using myVoq. 1 2 3 or open the thumbpad. Press Type the name of the song. Select the song. Select and play a file 1 2 Press Start > More > Windows Media > Play. Scroll to the file to play, then press Play. Start and pause a file Press the joystick in, to start or pause a file. 2130324 Configure playback settings 1 Press Start > More > Windows Media >
Menu > Settings. Fill in the fields:
In Volume, enter a default volume: 0 is silent 2 and 10 is maximum. To repeat files as soon as they finish playing, check Repeat. To randomly shuffle the files that play, check Shuffle. To play files while using another program, check Background play. 3 Press Done. Skip back to the beginning of the current file Move the joystick to the left. Skip to the beginning of the previous file Move the joystick to the left twice. Skip to the next file in the list Move the joystick to the right. Play a streaming media file on a network Press Start > More > Windows Media >
1 Menu > Open URL. Enter the Web page address, then press Play. 2 Playing Music, Games, and More Play files randomly Press Start > More > Windows Media > Menu >
Settings > Shuffle > Done. Stop playback when using another program Press Start> More > Windows Media > Menu >
Settings > Background play > Done. Using menu commands When you are choosing or playing a file, you can use the menu commands to start and stop playback, skip to the next or previous file, display information about a file, change volume and playback settings, or add files to your Favorites. Using Media Player Favorites You can play your favorite streaming media file on the Internet and add it to Favorites. Tip: For optimal performance, store you songs on an SD card. Play a streaming media file 1 Press Start > More > Windows Media >
Menu > Open URL. Enter the Web page address. Press Play. 2 3 Draft D (Jan. 20, 2004) 105 Voq User Guide Add a streaming media file to Favorites 1 Press Start > More > Windows Media >
Menu > Open URL. Enter the Web page address. Press Play > Menu > Add to Favorites. 2 3 Installing Java MIDlets You can install MIDlets several different ways:
From an SD memory card From the Internet directly to your phone From your PC using a USB cable or cradle Play a favorite 1 Press Start > More > Windows Media >
Playlist > Menu > Favorites. Select a file and press Play. Delete a favorite 1 Press Start > More > Windows Media >
Playlist > Menu > Favorites. Scroll to the file to delete, then press Menu >
Delete. 2 2 Java MIDlet Manager Your Voq phone is Java enabled. This means you can download and run Java applications that have been written for mobile devices. The Java MIDlet Manager allows you to install or delete Java applications on your phone. You also use the MIDlet manager to play your Java applications. Install MIDlets from an SD card To install from an SD memory card:
1 2 Insert the SD card into your phone. Press Menu > Install. The Install screen displays a list of available MIDlets. Select a MIDlet and press the joystick. Press Yes to confirm your choice. 3 Install MIDlets from the Internet To install from the Internet:
1 Start Internet Explorer and locate a MIDlet you wish to download (this is normally a .jad or a .jar file). Click the link to download the file. You will be asked to confirm that you wish to download the files. 2 3 Once your download is complete, the MIDlet Manager prompts you to install the new MIDlet. 106 2130324 Install MIDlets from a PC To install from a PC:
1 Cradle your phone or connect it to your desktop PC using a sync cable. Start ActiveSync and copy your MIDlet file(s) from your PC to either of the following locations:
Mobile Device\My Smartphone\Storage\
Mobile Device\My Smartphone\ Storage\
Program Files\tao\intent\midlets\
Note: If the \midlets folder does not exist, cre-
ate it first. Press Start > More > Accessories > MIDlet Manager. The phone displays a list of available MIDlets. Select a MIDlet, then press Menu > Install. Press Yes to confirm your choice. Uninstall MIDlets from the phone To remove MIDlet files from the phone:
1 Press Start > More > Accessories > MIDlet Manager. The phone displays a list of MIDlets. Select a MIDlet, then press Menu > Manage >
Delete. Press Yes to confirm the delete. 2 3 4 5 2 3 Draft D (Jan. 20, 2004) Playing Music, Games, and More Play Java MIDlets To change display settings:
1 Press Start > More > Accessories > MIDlet Manager. The phone displays a list of MIDlets. Select a MIDlet, then press the joystick. 2 Change MIDlet display settings To change display settings:
1 Press Start > More > Accessories > MIDlet Manager. The phone displays a list of MIDlets. Select a MIDlet, then press Menu > Settings >
Display options. 2 Upgrade, delete or change security You can upgrade and delete MIDlets, as well as change security. 1 Press Start > More > Accessories > MIDlet Manager. The phone displays a list of MIDlets. Select a MIDlet, then press Menu > Manage. 2 VoqTag indexes VoqTag indexes are customized lists of items that you can search. The principle behind a VoqTag index is that item names are stored on the phone while the information relating to the items is stored outside the phone. For example, you could have a VoqTag file with 107 Voq User Guide a list of stocks. When you click a stock, the phone displays a web page with a current stock quote. In general, you download VogTag indexes from a webserver to your phone. Once the file is installed, you can seamlessly search and display items using myVoq. To download a VoqTag file to your phone:
1 2 Go to the web site that contains the VogTag file. Start Internet Explorer. 3 Navigate to the link to the file. Click the link to download the file. The phone automatically installs the file. For more information on VoqTag indexes, visit the Support section of the Voq website at www.voq.com. Playing Solitaire The object of Solitaire is to use all the cards in the deck to build up the four suit stacks in ascending order, beginning with the aces. You win the game when all cards are on the suit stacks. Start a game of Solitaire 1 Press Start > More > More > Games >
Solitaire. To start a new game after finishing a game, press Menu > New Game. 2 108 Move cards Each card stack has a number or character above it. 1 On the keypad, press the number or character of 2 the card to move. Press the number or character of the stack to which you want to move the card. Play Solitaire Move any aces on the seven stacks to the four card spaces at the top of the screen, and then make any other available plays. When you have made all available plays, press Draw to turn over cards. The card that is face up on the deck is always available for play. Playing Mount Voq The object of Mount Voq is to reach the top of the mountain, and to improve your thumb typing speed. You climb the mountain by typing the letters that float by on your display. If you type a letter before it reaches the other side of the display, the letter disappears and you advance up the mountain. If you fail to type the letter before it reaches the other side, you lose points and retreat down the mountain. 2130324 Playing Music, Games, and More when the bill arrives. If you are splitting the cost of the meal equally, how much does each person pay?
To calculate each persons share of the bill:
1
> Using the keypad, type in Press 76.50 as the amount. To enter a decimal point, press the * key. Press the joystick to open the myVoq calculator. To start playing Mount Voq:
1 Press Start > More > Games > Mount Voq >
Play. 2 2 3 Start typing the letters you see on the screen. To start a new game after finishing a game, press Menu > New Game. Using the calculator Your phone contains two calculators:
A basic calculator that you start by pressing Start > More > Accessories > Calculator. The myVoq calculator that you start by pressing 3 To calculate the tip, press Menu, then scroll to Add 15% Tip.
> Calculator. The myVoq calculator displays a running tape of your operations. Use it to calculate a bill. For example, imagine you are sitting in a restaurant with four friends 4 Press the joystick to choose the tip and complete the calculation. Draft D (Jan. 20, 2004) 109 Voq User Guide 5 Press the joystick again to start another calculation. 6 Divide the total by the number of diners, press
[+]-*/ until you display the division symbol. On the keypad, you can also press # to scroll through the mathematical symbols. 7 On the thumbpad, press Function, then F. Press 5 for the number of people sharing the bill, then press the joystick. Each person pays 17.60. 8 Now, you decide to spit the bill by 4 instead of 5. To do this, scroll to your last calculation and press the joystick. The calculator displays the calculation. 110 9 10 Press Backspace to remove the 5, press 4, then press the joystick. The new total is 21.995 per paying person or 22.00 rounded off. To clear the information on the screen, press Menu > Clear or Menu > Clear Tape. Recording voice notes and memos You can use your Voq phone to record short voice notes and conversations. The phone stores your recordings under Start > Voice Notes, and names such as Recording 1, Recording 2. Create a voice note 1 Hold the phone as you would for a voice call. Press the Record button, located on the right 2 side of your phone, twice to begin recording. To stop recording, press Stop. 3 2130324 To listen to your recording, select it from the All Notes list, press Menu > Play. Rename a recording 1 Press the Record button on the right side of your phone. Select the recording to rename. Press Menu > Rename. In Name, type a new name. Press Done. Delete a recording 1 Press the Record button on the right side of your phone. Select the recording to delete. Press Menu > Delete > Yes. 2 3 4 5 2 3 Playing Music, Games, and More 1 2 3 Press Start > More > Accessories > Modem Link. In Connection, select USB or IrCOMM. Press Menu > Activate. Set up a serial port modem connection Ensure that the phone is not connected to another device. 1 Press Start > More > Accessories > Modem Link. In Connection, select Serial (COM1). press Menu > Activate. 2 3 Note: The default baud rate is set for 19,200. Do not change this default unless the port speed of the phone or computer requires you to do so. Using your phone as a modem Using Modem Link, you can use your phone as an external modem for another device or computer by using a serial port, infrared, or USB connection. Set up an infrared or USB modem connection Ensure that your phone is not connected to another device. Draft D (Jan. 20, 2004) Activate the modem link Press Start > More > Accessories > Modem Link
> Menu > Activate. Deactivate the modem link Press Start > More > Accessories > Modem Link
> Menu > Deactivate. 111 Voq User Guide Important. Failing to deactivate the modem link when you are finished using it might result in problems with using ActiveSync in the same session. Adding programs You can expand the capabilities of your phone by adding new programs to it. You can add programs using:
All programs must be compatible with your phone. Consult the program documentation for details. ActiveSync The Internet An SD card Add programs with ActiveSync To add a program to your phone from your desktop PC:
From your desktop, click Start > Programs >
1 Microsoft ActiveSync. From the ActiveSync window, click Tools >
Add/Remove Programs. Follow the instructions on the screen. For more information, refer to the ActiveSync online help. 2 3 Note: You can also copy files from your PC to your phone. From the main ActiveSync window, click File >
Explore. For more information, see the ActiveSync online help. 2 3 Download a program from the Internet You can download programs from the Internet using Internet Explorer. 1 2 Display the desired web page. 3 Press Start > Internet Explorer. Select the link to download, then press the joystick.The phone will download the program to your Start > More > Accessories folder in a compressed format. 4 Navigate to the file, then click it to unpack it. 5 Click the new program to run it. Install a program from an SD card 1 2 Insert the card into your phone. Press Install. Removing programs You can remove programs installed on the phone, with the exception of key applications such as Contacts, Calendar, and Internet Explorer. To remove a program:
1 Press Start > Settings > More > Remove Programs. Scroll to the program to remove. Press Menu > Remove. 112 2130324 Playing Music, Games, and More Remove Programs You can remove programs that you have installed on the phone but you cannot remove programs that come with the phone. 1 Press Start > Settings > More > Remove Programs. Scroll to the program to remove. Press Menu > Remove. 2 3 Draft D (Jan. 20, 2004) 113 Voq User Guide 114 2130324 VoqTM Accessories A Accessories Accessory Kits TTY Devices Using the desktop cradle Voq User Guide Accessories Your Voq phone comes packed with software and accessories but you can enhance your experience by choosing from a wide range of additional items. Voq accessories include:
Mono headset Stereo headset Sync cable AC adapter Desktop cradle (includes sync cable and AC adapter) Premium carrying case Cigarette lighter adapter Car kit Warning! Voq accessories are designed and tested to work with the Voq phone. Non-Voq accessories including third-party earbuds, headsets, and adapters may not work properly. Use of non-Voq accessories may void the Voq warranty. Mono headset The small, comfortable mono headset plugs directly into the phone and attaches to your ear for safety and convenience. The headset frees up your hands so you can do the things you want while staying connected. For maximum sound quality, be sure to push the mono headset connector all the way into the phone so that no rings on the connector are showing. 116 2130324 VoqTM Accessories Stereo headset The stereo headset provides superior sound quality and hands-free operation. It includes a call answer/end button that lets you answer the phone without pulling it out of your pocket. The volume control on the stereo headset is independent of the volume control on the phone. Sync cable The sync cable provides ultra fast USB connectivity between your PC and your phone. Use the sync cable to keep your Inboxes, Contacts, Calendar, and Tasks up to date using ActiveSync. You can also use the sync cable to backup data and download programs to your phone. Warning! Some jurisdictions do not allow you to operate a motor vehicle while wearing a headset. Please check your local regulations. To attach the sync cable to the phone:
1 Hold the phone connector with the Voq label 2 facing up. Line up the cable connector with the connector at the bottom of the phone. Push the connector into the phone until it seats firmly. Note: Always pull the sync cable straight out the phone. Applying pressure sideways can result in broken pins. Draft D (Jan. 20, 2004) 117 Voq User Guide AC adapter Warning! Use of any AC adapter other than the one supplied with the Voq phone or a Voq accessory kit, voids the Voq warranty. Designed to travel, Voq AC adapters are lightweight, compact, and come with a variety of pin configurations. Premium carrying case Protect your Voq phone in style. This elegant carrying case cushions your Voq phone and fits easily into a pocket or a handbag. You can also clip it to a belt for easy access. Check the adapter label for voltage compliance with your area. 118 2130324 Vehicle adapter Charge while youre on the road. Plug this adapter into the cigarette lighter of your vehicle. The adapter lets you operate your phone and charge the phones battery at the same time. The adapter contains a fuse to protect the phone. To check the fuse, unscrew the silver cap. When you plug the adapter into the cigarette lighter, the green power LED indicates that you have power. VoqTM Accessories Desktop cradle Keep your Voq phone fully charged and synchronized without attaching and detaching cables. The cradle provides convenient, time-saving, desktop access. For more information about the desktop cradle, see Using the desktop cradle on page 121. Accessory Kits Voq offers several kits that combine a number of accessories in a single package. Premium Accessory Kit The premium accessory kit is a complete set of Voq accessories. This is the most cost-effective way of getting everything you want for your phone. This kit contains:
Cradle Sync cable AC adapter Stereo headset Premium carry case Cigarette lighter adapter Draft D (Jan. 20, 2004) 119 3 To run your TTY device, plug the device into the headset jack located on the top left side of the phone. For more information, please refer to the documentation that comes with your TTY device. Voq User Guide Car kit (installed) The car kit is permanently installed in your car and provides you with hands free use of the phone while charging your battery. For more information and instructions on installing the car kit, see the Voq Car Kit Quick Start Guide. TTY Devices The Voq phone includes support for TTY devices. A TTY device (also known as a TDD or Text Telephone), enables people who are hearing- or speech-impaired to communicate by typing messages back and forth over a phone. Unlike SMS or e-mail, the text message is carried over the phones voice channel, not a data channel. A TTY device is required at both ends of the conversation. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission. You must enable TTY mode on the Voq phone each time you turn on your phone. To enable TTY:
1 2 Press Start > More > Accessories > TTY. Switch to TTY mode by selecting Audio path is in TTY/CTM mode. 120 2130324 Using the desktop cradle The optional desktop cradle allows you to synchronize and charge your phone without connecting or disconnecting any wires. With the phone in the cradle, you can still make calls using a headset or the speakerphone. However, you cannot use the thumbpad. The cradle contains a convenient second slot to charge a spare battery in addition to the phone. Recharge times:
Phone - 2 hours Spare battery in slot - 5 hours Rear slot for spare battery. Power indicator. Warning! Use of any AC adapter other than the one supplied with the Voq phone or a Voq accessory kit, voids the Voq warranty. Draft D (Jan. 20, 2004) VoqTM Accessories To set up the cradle for the first time:
1 Remove the cradle components from the packaging. Attach the cradle to the PC by inserting the USB connector into a USB port on the PC. Attach the AC adapter. a Insert the lead from the AC adapter into the 2 3 back of the cradle. b Insert the plug from the AC adapter into an electrical wall outlet. If necessary, use a plug adapter for your region. Setting up the cradle is a one-time operation. Your Voq phone comes with an extra sync cable and an AC adapter. Charge and sync the phone Note: If you are charging a battery for the first time, the initial charge must last a minimum of 12 hours. To charge your phone, lower it into the cradle until the phone seats firmly into the cradle pocket. You should feel a slight click as the connectors meet. A light on the front of the cradle indicates a good connection. To remove the phone from the cradle, lift the phone up and out. Never pull the phone directly towards you to remove it from the cradle. When you insert the phone into the cradle, charging begins immediately. If the battery is totally discharged 121 Voq User Guide when you plug in the AC adapter, it will take a few moments for the phone to start up. This is normal and ensures that the phone has sufficient power for reliable operation. If you have a working e-mail account and have configured ActiveSync on your desktop PC, synchronization also starts. For information on setting up ActiveSync, see Synchronizing your Voq phone on page 74. Charging indicators Phone When you insert the phone into the cradle, an LED on the front of the cradle turns on to indicate that the connection is successful. The phone displays all charging indications for the Phone on the status bar at indicates the battery is the top of the Home screen. charging. To check the battery level, remove the phone from the cradle. Check the icons at the top of the Home screen:
indicates a fully charged battery indicates a partially charged battery indicates a low or discharged battery 122 Spare battery The Voq battery pack incorporates new smart chip technology that tracks the number of times you charge your battery and modifies the batteries output accordingly. When you insert a secondary battery into the cradle:
a red LED on the cradle indicates that the cradle is charging a green LED indicates the battery is fully charged a red flashing LED indicates a fault condition. Remove the battery and re-insert it Tip: If you have two batteries, alternate your charging method from time to time between the phone and the secondary battery slot in the charger. This can prolong your battery life. 2130324 Keystrokes QWERTY thumbpad key strokes B Voq User Guide QWERTY thumbpad key strokes Each key on the thumbpad can type more than one letter or character by using the Shift or Function key. Shift keys The two Shift keys are located on the outside of the bottom row of keys beside the function keys Shift key Shift key Function keys To type an uppercase letter, press the Shift key, then the desired letter key. To use Caps lock, press the Shift key twice. Function keys The two function keys are located on the bottom row of keys beside the Space key. Symbol table To display a symbol table when you are in a text field, press either function key twice. To insert a character from the symbol table, press the function key twice. Scroll to the character in the table, then press the joystick. Symbol keys To type the symbol printed on a key, press the function key, then the desired letter key. Key Shift+ Key Function + Key 1 2 3 4 5 6 7
124 2130324 Key Shift+ Key Function + Key Key Shift+ Key Function + Key Keystrokes 8 9 0 Up Down Left Right Q W E R T Y U I O P
) Select text Select text Select text Select text Q W E R T Y U I O P
) Up Down Left Right
A S D F G H J K L Z X C V B N M A S D F G H J K L Z X C V B N M
Z Cut text to clipboard Copy text to clipboard Paste text from clipboard B
Draft D (Jan. 20, 2004) 125 Voq User Guide Using cut, copy, and paste You can cut, copy, and paste text from one place to another or from one application to another. To cut, copy, and paste text:
1 Position the cursor beside the text that you want to cut or copy. Press and hold the Shift key, then move the joystick left or right to highlight the text you want to cut or copy. Press the function key, then the Cut (x) or the Copy (c) key. Place the cursor where you want to paste the text. Press the function key, then the Paste (v) key. 2 3 4 5 126 2130324 Regulatory, Safety, and Warranty Information C Voq User Guide Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Voq Professional phone are used in a normal manner with a well-constructed network, the Voq Professional phone should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless, Inc., accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Voq Professional phone, or for failure of the Voq Professional phone to transmit or receive such data. Safety and Hazards Do not operate the Voq Professional phone:
in areas where blasting is in progress where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Voq Professional phone MUST BE POWERED OFF. The Voq 128 Professional phone can transmit signals that could interfere with this equipment. Do not operate the Voq Professional phone in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Voq Professional phone MUST BE POWERED OFF. When operating, the Voq Professional phone can transmit signals that could interfere with various onboard systems. Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Voq Professional phones may be used at this time. The driver or operator of any vehicle should not operate the Voq Professional phone while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. SIERRA WIRELESS, INC. AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR 2130324 ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA WIRELESS, INC. AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless, Inc. and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless, Inc. product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless, Inc. product. Important safety/compliance information for North American users Your Voq professional phone complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile phones, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:
ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz Draft D (Jan. 20, 2004) Regulatory, Safety, and Warranty Information National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) To maintain compliance with FCC and IC RF exposure guidelines, use only the accessories supplied or approved by Sierra Wireless, Inc. The Voq professional phone is designed to be carried in a Sierra-approved holster when carried on your body. When carrying the phone while it is switched on, use the specific Sierra-
approved holster that has been tested for compliance. Use of accessories that are not approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, 129 Voq User Guide including interference that may cause undesired operation. CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. WARNING (EMI) - United States FCC Information -
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help Important safety/compliance information for European users Your Voq professional phone complies with European Union (EU) guidelines respecting safety levels of radio frequency (RF) exposure for mobile phones, which in turn are consistent with the following safety standards and guidelines previously set by international standards bodies:
EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz) International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) Official Journal of the European Union, 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz) 130 2130324 To maintain compliance with EU RF exposure guidelines, use only the accessories supplied or approved by Sierra Wireless, Inc. The Voq professional phone is designed to be carried in a Sierra-approved holster when carried on your body. When carrying the phone while it is switched on, use the specific Sierra-
approved holster that has been tested for compliance. Use of accessories that are not approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. EU REGULATORY CONFORMANCE Sierra Wireless, Inc. hereby declares that the A10 Voq Professional Phone is in conformity to all the essential requirements of Directive 1999/5/EC. The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community:
Sierra Wireless (UK), Limited Lakeside House 1 Furzeground Way, Stockley Park East Uxbridge, Middlesex UB11 1BD England Regulatory, Safety, and Warranty Information Warranty Voq phone model numbers Model A10 operates in the 900/1800/1900 MHz range for Europe and Asia Model A11 operates in the 850/1800/1900 MHz range for North America Patents Portions of this product are covered by some or all of the following US patents:
XXXXXXXX and other patents pending. This product includes technology licensed from:
Copyright February, 2004 Sierra Wireless. All rights reserved. Printed in Canada. Trademarks The Voq logo and the terms Voq, myVoq, VoqMail, VoqManager are trademarks of Sierra Wireless, Inc. Windows is a registered trademark of Microsoft Corporation. Draft D (Jan. 20, 2004) 131 Voq User Guide Other trademarks that appear in this document are the property of their respective owners. Contact Information Visit our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases at:
www.voq.com. 132 2130324 Quick Reference This Quick Reference section is a duplication of the Pocket Reference Guide that you received with your Voq phone and is included here for your convenience. Quick Reference Keypad text input To... Change input modes Type a space Type punctuation Display character table Follow these instructions... Press * (asterisk key). This applies to text fields only. Press # (pound key). Press the 1 key repeatedly. Press and hold the # key. On and Off To... Turn On/Off the phone Lock the keypad Unlock the keypad Add/Change/Remove password
. Follow these instructions... Press and hold the Power button. Press and hold Unlock > #. Enter password if necessary. Start > Settings > More > Security >
Enable/Disable Phone Lock. Home screen and ring tones To... Use the Quick List Follow these instructions... Press Power button quickly when phone is on. Press Power button > Silent. Press Power button > Normal. Turn the ringer off Turn the ringer on Draft D (Jan. 20, 2004) To... Change the ring sound Follow these instructions... Start > Settings > Sounds > Ring tone for line 1. Change to vibration alert Start > Settings > Sounds >
Choose/edit an alert profile Set the time and date Set the alarm clock Change the Home screen Change backlight time out Calendar To... Add a new appointment Change an appointment including reminders Display week view Ring tone for line 1 > Vibrate. Start > Settings > Profiles. Start > Settings > More > Date and Time. Start > Settings > More > Date and Time > Alarm > Alarm Time. Start > Settings > Home Screen. Start > Settings > More > Power Management > Backlight battery time out. Follow these instructions... Start > Calendar > Menu > New >
Enter times and reminders > Done. Start > Calendar > Select appointment > Press joystick > Edit >
Change fields as required > Done. Start > Calendar > Menu > Week View. 133 Voq User Guide To... Display month view Voice Calls To... Make a call Redial Receive a call Follow these instructions... Start > Calendar > Menu > Month View. Follow these instructions... Dial number > Press
. Open thumbpad or press
> Start typing name > Select contact
> Press
. Contacts > Select contact > Press
. Press twice. or Accept. Press Press Press and hold the 1 key. End a call Call voice mail Call speed dial number Press and hold the speed dial key for the contact.
(Add person to Contacts list first.) Contacts > Select contact > Press joystick
> Menu > Add Speed Dial >
Keypad assignment. Open thumbpad or press
> Type contact details > Cont l
[Save As...]. Contacts > New. Open thumbpad or press
> Type contact name/info > Select contact > Press joystick to display info. Add a speed dial number Add a contact Find a contact 134 To... Change default number for a contact Assign special ring to a contact Put a caller on Hold Activate call on Hold View previous calls Make a conference call Follow these instructions... Contacts > Select contact >
Move joystick left or right. Contacts > Select contact> Press joystick
> Edit > Scroll down to Custom Ring Tone > Done. Menu > Hold. Menu > Unhold. Start > Call History. 1 2 Call the first person. Press Hold. Call the second person while first is on hold. 3 When the second person answers, the screen displays Conference. Press the joystick. Repeat steps to add more people. 4 Forward calls Start > Settings > Phone > Call Forwarding >
Choose when to forward calls > Check Enable call forwarding when... > Enter number > Done. Turn On speakerphone Press and hold Turn Off speakerphone Press and hold for two seconds. for two seconds. Internet browsing To... Follow these instructions... Go to a favorite using myVoq Go to a web page Open the thumbpad or press
> Begin typing name > Select favorite >
Go. Start > Internet Explorer > Menu
> Address Bar > Type URL > Go. 2130324 E-mail To... Configure your e-mail
(VoqMail Personal and Pro) Read your messages Configure how often Voq checks server for e-mail Manually check for messages Follow these instructions... Start > More > VoqMail Settings >
Setup Wizard > Follow wizard instructions > Press Next or Previous to move from screen to screen > Finish. Start > Inbox > Move joystick to select inbox. Start > More > VoqMail > Schedule Settings > Basic. Start > Inbox > Menu > Send/
Receive. myVoq (including sending e-mail and SMS) The instructions below assume that the myVoq screen is displayed. To display the myVoq screen, flip open the thumbpad when you are in the Home screen or press To... Make a call Send an e-mail
. Follow these instructions... Type phone number > Send. Type Contact recipients name > Send. Type GAL recipients name > Send. Type message > Menu > Send E-mail
> select Contact > Send. Type Contact recipients name > Send E-mail. Type GAL recipients name > Send E-
mail. Quick Reference Write a note To... Send an SMS message Follow these instructions... Type phone number > Send SMS. Type Contact name > Send SMS. Type GAL recipients name > Send SMS. Type message > Send SMS > select Contact > Send. Type note > Note l [Save As...] >
Save. Type text > Highlight Notes > Menu >
Append Note. Type name of note > Highlight note >
Edit. Type name of note > Highlight note >
Menu > Send Email or Send SMS >
Enter address/number > Send. Type contact name > Menu > Notes. Edit Contact notes View a file or hear a sound Type file name > Highlight file > Press Add text to a note Send a note Edit a note Repeat the last action Launch an URL Launch a favorite Perform a calculation joystick. Press the joystick to open History. Press the joystick again to repeat the last action in History. Type URL > Go. Type favorite name > Favo l [Go...]. Type number > Type operation (e.g. +)
> Type number. Draft D (Jan. 20, 2004) 135 Voq User Guide VoqMail Professional VoqMail Pro is an optional upgrade to the VoqMail Personal e-mail application that lets you seamlessly connect to your work e-mail via a secure VPN, and includes other advanced features. To... Change custom alert settings Follow these instructions... Start > More > VoqMail Settings >
Alert Settings > Select alert level to change > Edit.
(Person must be in Contacts list with e-
mail address.) Start > More > VoqMail Settings >
Contact Alerts > Add > Select a contact > Add. Start > More > VoqMail Settings >
Keyword Alerts > New > Enter keyword and priority > Done. Add a custom alert to a contact Add a custom alert to a keyword in message title Follow these instructions... Start > More > Windows Media >
Scroll to the file to play > Play. Music and Games To... Play a song from the playlist Skip to:
Beginning of current file Beginning of previous file Next file on playlist Change playback settings Start > More > Windows Media >
Move joystick to the left Move joystick to the left twice Move joystick to the right Play a streaming media file Play a game Menu > Settings > Set volume or other settings > Done. Open the thumbpad or press
> Begin typing URL > Select URL > Go. Start > More > Games > Select game. 136 2130324 A A10 model number 131 A11 model number 131 AC adapter 118 accepting meeting requests 66 accessories 116 ActiveSync adding/removing programs 112 e-mail account 79 partnerships 75 synchronizing 74 adapter, AC 118 adding contacts 40 contacts from a PC 42 contacts on SIM 42 programs 112 agenda view calendar 44 alerts changing for calls 84 changing for e-mail 57 AM, changing time 22 answering calls 35 Any key answer 82 applications list of 19 Draft D (Jan. 20, 2004) removing 112 appointments adding 44 area code 83 attachments 66 audio files 104 B backgrounds changing 86 backlighting timer see power management 92 batteries charging 9 initial charging 9 installing 9 prolonging life 122 saving power 92 battery charger 118 beaming infrared 87 blocking calls 83 browsing the Internet 100 buttons 17 C cable 117 calculator 109 calendars 44 Index agenda view 44 month view 45 week view 45 Call Barring 82 PIN2 96 Call Forwarding 82 Call History 31, 36 Call Options changing voicemail 82 SIM contact numbers 82 call timers 38 call waiting 83 caller ID 83 calling contacts 30 redialing 31 calls answering 35 blocking 83 calling 30 conference 31 forwarding 82 limiting numbers 83 putting on hold 36 reviewing 36 certificates 87 changing voicemail numbers 82 channels 83 137 Voq User Guide characters typing 124 charger 118, 119 charging with cigarette lighter 119 with cradle 121 with sync cable 9 charging batteries 9 checking e-mail 55 cigarette lighter adapter 119 clocks setting dates and times 22 conference calls 31 connections data 88 GPRS 90 proxy 90 VPNs 89 contacts adding 40 default numbers 31, 40 downloading from a PC 42 finding 30 making a call 30 on SIM cards 42 Contacts list 40 cookies 102 copy and paste 126 country codes 83 cradles 119 138 using 121 currency formats 23 cut and paste 126 D data connections setting up 88 date format 23 dates and times 22, 92 default numbers changing 31, 40 deleting programs 112 desktop cradles 119 dialing voice 32 dialpad, see keypad 16 dial-up connections 89 display font size 87 downloading attachments 66 contacts 42 E earphones 117 editing a note 46 e-mail 53 ActiveSync account 79 attachments 66 changing ring tones 57 checking manually 55, 56 custom alerts 56 folders 63 POP3 account 55 saving a draft 62 signatures 62 statistics 58 exception, URL 91 eZi 24 F favorites viewing 100 file formats Media player 104 finding contacts 30 Flight mode 23 folders 63 font size Home screen 87 forwarding e-mail or SMS messages 65 voice calls 82 G games Mount Voq 108 Solitaire 108 getting started 8 GPRS connections 90 2130324 H headsets 117 history of calls 31 hold 36 Home screen 16 changing backgrounds 86 font size 87 I icons input text 24 list of 20 idle time specifying Home screen 86 infrared 87 input modes 18, 24 inserting voice into e-mail 61 instant messaging 68 international calling 35 Internet browsing 100 searching 100 setting up 100 J Java applications 106 joystick 17 navigating 25 Draft D (Jan. 20, 2004)) K keyboard, see thumb pad 15 keypad 15, 17 changing tones 84 input modes 24 locking 23, 96 keys locking keypad 96 keystrokes thumbpad 124 L language settings 93 large attachments 66 list of contacts 40 lock the keypad 23 locking keys 96 locking the phone 22, 96 with Quick List 97 M mail checking manually 56 POP3 55 see e-mail 53 making appointments 44 calls 30 manually checking e-mail 56 Media Player Index file formats 104 meeting requests 66 meetings 44 memos recording voice notes 110 taking notes 36 menus navigating 24 messages folders 63 forwarding 65 replying 65 SMS 59 voice mail 38 missed calls 31 MMS 68 model number 131 modem using Voq as a 111 month view 45 Mount Voq 108 MP3 files 104 MSN Messenger 68 multipress mode 87 music files 104 myVoq about 25 button 17 clearing text 27 entering contacts 41 139 Voq User Guide screen 16 taking notes 36 N navigating using numbers 24 notes editing 46 taking notes 36 writing 46 number formats 23 numbers for navigating 24 O Off 23 turning phone off 22 On turning phone on 22 on hold 36 owner information 92 P partnerships ActiveSync 75 passwords device lock 23 paste text 126 pauses in dialing 35 phone keys 17 140 Phone Lock 96 phoning 30 PIN2 96 changing 97 playing Mount Voq 108 music 104 Solitaire 108 PM, changing time 22 POP3 e-mail 55 Power button 18 power management 92 power off 23 predefined text 61 predictive text 24 profiles 23, 85 programs adding 112 list of 19 removing 112 proxy connections 90 public key certificates 87 Q Quick List 23 QWERTY keystrokes 124 thumbpad 15 R recently dialed numbers 31 Record button 18 recording voice notes 110 redialing 31 regional settings 93 remote synchronizations 77 removing programs 112 software removing 112 replying to messages 65 resetting call timers 38 ring tones changing for calls 84 changing for e-mail 57 S saving battery life 92 draft messages 62 scheduling e-mail polling 55 meetings 44 SD cards 28 searching 25 automatic 30 the Internet 100 secure digital cards 28 security 2130324 locking/unlocking keypad 22 Phone Lock 96 SIM Lock 97 SMS sending messages 59 sending messages 10 service center 83 SMS messages 10 software setting alarms 92 settings data connections 88 date format 23 dial-up connections 88 GPRS connections 90 language display 93 power management 92 proxy connections 90 regional 93 ring profiles 85 sounds 84 times and dates 22 VPN connections 89 Settings menu 82 shortcuts 23 Speed Dial 32 signatures 62 SIM contact numbers 82 contacts 82 SIM Lock 97 SIM cards adding contacts 42 inserting 8 Draft D (Jan. 20, 2004)) adding 112 updates 93 Solitaire 108 sound levels 18 sounds 84 adding your own 84 changing for e-mail 57 changing keypad tones 84 speakerphone 35 speed dialing 32 voice tags 34 statistics e-mail 58 status icons 20 stereo headsets 117 sync cable 117 synchronizing wirelessly 77 with ActiveSync 74 T tagfiles 104, 107 tags voice dialing 32 voice tags 32 VoqTags 107 tasks 45 creating 46 text adding predefined 61 input modes 18, 24 thumbpad 15 keystrokes 124 time management 44 timers 38 times and dates 22, 92 traffic statistics 58 TTD devices 120 TTY devices 120 turning phone On and Off 22 typing modes 18, 24 U unlocking the phone 22 updates 93 upgrades 93 URL exception 91 V video files 104 viewing attachments 66 voice dialing 32 voice mail changing 82 retrieving 38 Index 141 Voq User Guide voice recordings inserting into messages 61 voice tags 32 volume 18 Voq accessories 116 introduction 14 VoqMail e-mail polling 55 Personal version 53 Professional version 53 VoqTags 104, 107 VPNs 89 W WAP dial-up connections 88 web pages 100 week view 45 writing notes 46 142 2130324
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2004-01-30 | 1850.2 ~ 1909.9 | PCE - PCS Licensed Transmitter held to ear | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2004-01-30
|
||||
1 | Applicant's complete, legal business name |
Sierra Wireless Inc.
|
||||
1 | FCC Registration Number (FRN) |
0005810874
|
||||
1 | Physical Address |
13811 Wireless Way
|
||||
1 |
Richmond, BC, N/A V6V 3A4
|
|||||
1 |
Canada
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
m******@ccsemc.com
|
||||
1 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
N7N
|
||||
1 | Equipment Product Code |
VOQA10
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
Y****** W****
|
||||
1 | Title |
Sr. Manager, Regulatory Compliance
|
||||
1 | Telephone Number |
604-2********
|
||||
1 | Fax Number |
604-2********
|
||||
1 |
y******@SierraWireless.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PCE - PCS Licensed Transmitter held to ear | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Tri-band Voq Professional Cellular Phone | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power listed is EIRP. This device contains 900 MHz and 1800 MHz GSM functions that are not operational in U.S. Territories. This filing is only applicable for 1900 MHz PCS operations. SAR compliance for body-worn operating configurations is limited to the specific configurations tested for this filing. Body-worn operations are restricted the specific belt-clips/holsters/accessories tested for this filing. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR values are - Head: 0.504 W/kg; Body-worn: 0.509 W/kg. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Compliance Certification Services Inc
|
||||
1 | Name |
S**** C******
|
||||
1 | Telephone Number |
408-4******** Extension:
|
||||
1 | Fax Number |
408-4********
|
||||
1 |
s******@ccsemc.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 24E | 1850.20000000 | 1909.90000000 | 1.3800000 | 2.5000000000 ppm | 300KGXW |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC