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Revised User Manual | Users Manual | 515.18 KiB | ||||
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1 2 | Test Report | March 09 2008 | ||||||
1 2 | ID Label/Location Info | March 09 2008 | ||||||
1 2 | RF Exposure Info | March 09 2008 | ||||||
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1 2 | RF Exposure Info | March 09 2008 | ||||||
1 2 | Test Setup Photos | March 09 2008 | ||||||
1 2 | RF Exposure Info | |||||||
1 2 | RF Exposure Info | |||||||
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1 2 | RF Exposure Info | March 09 2008 | ||||||
1 2 | Test Setup Photos | March 09 2008 | ||||||
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1 2 | ID Label/Location Info | |||||||
1 2 | Test Report | |||||||
1 2 | Cover Letter(s) |
1 2 | Revised User Manual | Users Manual | 515.18 KiB |
****** ****** ****** USB Modem by Sierra Wireless 598U 2008 ******. ****** and the logo are trademarks of ******. Other marks are the property of their respective owners. 2008 Sierra Wireless. All rights reserved. Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless. Table of Contents Your ****** ****** ****** USB Modem . i How to Use This Guide . ii Section 1: Introducing the ****** ****** ****** USB Modem . 1 1A. Introducing the ****** ****** ****** USB Modem . 2 Your ****** ****** ****** USB Modem . 2 TRU-Install . 2 Package Contents . 3 Care and Maintenance . 3 Section 2: Installing and Using the USB Modem . 5 2A. Installing the Software . 6 Installing the Software on a Windows Computer . 6 Installing the Software on a Mac Computer . 9 2B. Using Your USB Modem . 11 Starting the Windows Software . 11 Starting the Mac Software . 11 Activating Your USB Modem . 12 Using the USB Extension Cable and Laptop Clip . 13 Viewing the User Guide . 14 Removing the USB Modem . 15 Contacting ****** Customer Service . 15 Troubleshooting . 16 2C. Using a Memory Card (microSD) . 17 Inserting the Memory Card (microSD) . 17 Removing the Memory Card (microSD) . 18 Section 3: Technical Specifications, Regulatory and Safety Information, and Warranty . 21 3A. Technical Specifications . 22 LED Operation . 22 Radio Frequency and Electrical Specifications . 24 Software Specifications . 25 Environmental Specifications . 26 Mechanical Specifications . 27 3B. Regulatory Information . 28 Regulatory Notices . 29 Patents . 31 Trademarks . 32 Copyright . 32 Limitation of Liability . 32 Additional Information and Updates . 33 3C. Important Safety Information . 34 Important Notice . 34 Safety and Hazards . 34 3D. One-Year Limited Warranty . 36 Your ****** ****** ****** USB Modem Thank you for purchasing a ****** ****** ****** USB modem. This USB modem offers more freedom than ever before. No wires, no cablesjust access to your data when you need it. The power of the Internet is truly at your fingertips. i How to Use This Guide The advantages of ****** are as clear as each wireless connection you make. With ******
service, we give you what you really want from a wireless service providerclear connections, easy-to-understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry-free. We know youre eager to start using your USB modem right away, and the sections of this guide are designed to help you do just that. 1 2 3 The first section (page 1) gives an overview of the USB modem package contents. The second section (page 5) guides you through the steps required to install your
****** ****** ****** USB modem and the Windows or Mac software, describes how to start the software once it is installed, and explains how to use the laptop clip and an optional memory card with your USB modem. The third section (page 21) lists the technical specifications, regulatory and important safety information, and warranty information for your ****** ****** ****** USB modem. Getting More Information About Your Device and Service This guide describes how to install and start the software. To learn how to use all the features of your USB modem and software, consult the user guide (see page 14 of this document) or online help. ii Section 1 Introducing the ****** ******
****** USB Modem Section 1A Introducing the ****** ****** ****** USB Modem Your ****** ****** ****** USB Modem (page 2) TRU-Install (page 2) Package Contents (page 3) Care and Maintenance (page 3) This section introduces your ****** ****** ****** USB modem, and describes what is included with your USB modem. Your ****** ****** ****** USB Modem The Sierra Wireless 598U USB modem is a dual-band wireless USB modem. It enhances the functionality of your mobile computing devices by adding wireless connectivity to the Internet. Your ****** ****** ****** USB modem fits into a USB slot (available on most notebook and desktop computers). TRU-Install To install the drivers and software, you do not need an installation CD. Your USB modem uses the Sierra Wireless TRU-Install featurethe drivers and software are installed when you insert the USB modem into your Windows or Mac computer. Note To get the latest drivers and software, visit www.******.com/downloads. 2 Section 1A. Introducing the ****** ****** ****** USB Modem n o i t c u d o r t n I Package Contents Your ****** ****** ****** USB modem package contains the following components:
****** ****** ****** USB modem by Sierra Wireless (Model 598U) Get Started guide (this document) USB extension cable with laptop clip Note To meet FCC (regulatory) requirements, use only the supplied USB extension cable and laptop clip; other cables and laptop clips should not be used. Care and Maintenance As with any electronic device, the USB modem must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the USB modem:
The USB modem should fit easily into an available USB slot. Forcing the USB modem into a slot may damage the connector pins. Protect the USB modem from liquids, dust, and excessive heat. When not installed in your computer, store the USB modem in a safe place. Remove the USB modem before storing or transporting your computer. When inserting or removing the USB modem, always grip it by the sides rather than the end, as this prevents damage to the USB modem. Do not use the USB modem with a handheld computer; it is designed only for notebook or desktop computers running Windows Vista, Windows XP, or Mac OS X. Do not handle or operate the USB modem while driving or operating a vehicle. Doing so may distract you from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense. Section 1A. Introducing the ****** ****** ****** USB Modem 3 4 Section 1A. Introducing the ****** ****** ****** USB Modem Section 2 Installing and Using the USB Modem Section 2A Installing the Software Installing the Software on a Windows Computer (page 6) Installing the Software on a Mac Computer (page 9) The installation process has two stages:
Installing the Software and Drivers Insert the USB modem to install the drivers and the software (for Windows, see below; for Mac, see page 9). Activating Your USB Modem Start the software, and activate your account and configure the USB modem to use your account. For complete instructions, see the user guide. Installing the Software on a Windows Computer System Requirements The ****** ****** ****** USB modem is supported on:
Windows Vista. Windows XP with Service Pack 2 or later. Note Your USB modem will not work with handhelds or Pocket PCs. To install and run the USB modem and accompanying ****** ******SM software on a Windows computer, you will need one USB slot. Note Do not insert the USB modem or the USB extension cable into a USB hub or, if your keyboard is separate from your laptop, a USB slot on your keyboard. 6 Section 2A. Installing the Software e r a w t f o S e h t g n i l l a t s n I Installing the Software and Drivers Note Windows Vista users: You must log in with administrative privileges to install the software and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration. As part of the installation process you may be prompted to restart your computer; save any open documents. 1. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming). 2. Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off. 3. Gripping both sides of the USB modem, insert it into your computers USB slot. Alternatively, you can attach the USB extension cable to your computers USB slot, connect the USB modem and laptop clip to the USB extension cable, and then attach the laptop clip to the top of your laptops screen (see page 13). WARNING If your computers USB slot is vertical, use the supplied USB extension cable and laptop clip. If the orientation of your computers USB slot or the thickness of your computer are such that pressure is applied to the modems end or side, you may damage the modem or your computer. In such cases, do not insert the modem directly into your computers USB slot;
use the supplied USB extension cable and the supplied laptop clip instead. Section 2A. Installing the Software 7 Windows detects the USB modem and installs the drivers for it. This may take a few minutes. Once completed, the system tray may display Your devices are ready to use or Your new hardware is installed and ready to use. The the USB modem are also lit. LED indicator is lit (blue, or blinking amber); the ****** logos on the front of 4. If the Software Installation Wizard has not started automatically, in Windows Explorer browse to the entry (under My Computer) and run AppLaunch.exe or, if youre running Windows Vista, in the AutoPlay window click ****** ****** Installation to start the wizard. 5. In the installation window, click Next. 6. Read the License Agreement and select I accept the terms in the License Agreement to agree to the terms. Click Next. (A series of dialog boxes guides you through the installation.) 7. Use the Next and Back buttons to navigate through the wizard. 8. In the InstallShield Wizard Completed window, click Finish. 9. Wait until the system tray displays Your devices are ready to use or Your new hardware is installed and ready to use. 8 Section 2A. Installing the Software e r a w t f o S e h t g n i l l a t s n I 10. If a message that you must restart your computer is displayed, click Yes to restart your computer. Wait until your computer restarts. 11. Proceed to Starting the Windows Software on page 11. Installing the Software on a Mac Computer System Requirements The ****** ****** ****** USB modem is supported on a MacBook, MacBook Air, MacBook Pro, PowerBook G4, Power Mac G5, or desktop iMac computer running Mac OS X version 10.4 or newer. To check your version, from the Apple menu (
earlier than 10.4, then you must upgrade to version 10.4 or newer; contact an Apple reseller, an Apple retail store, or visit www.apple.com/store. To install and run the USB modem and accompanying ****** ****** software on a Mac computer, you will need one USB slot.
) choose About This Mac. If your version is Note Do not insert the USB modem or the USB extension cable into a USB hub or, if your keyboard is separate from your laptop, a USB slot on your keyboard. Installing the Software and Drivers Note As part of the installation process you will be prompted to restart your computer; save any open documents. 1. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming). 2. Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off. Section 2A. Installing the Software 9 3. Gripping both sides of the USB modem, insert it into your computers USB slot. Alternatively, you can attach the USB extension cable to your computers USB slot, connect the USB modem and laptop clip to the USB extension cable, and then attach the laptop clip to the top of your laptops screen (see page 13). WARNING If your computers USB slot is vertical, use the supplied USB extension cable and laptop clip. If the orientation of your computers USB slot or the thickness of your computer are such that pressure is applied to the modems end or side, you may damage the modem or your computer. In such cases, do not insert the modem directly into your computers USB slot;
use the supplied USB extension cable and the supplied laptop clip instead. 4. In the TRU-Install Finder window, double-click ****** ****** Installer.mpkg. 5. In the Welcome to the ****** ****** Installer window, click Continue. 6. Read the Software License Agreement. To continue with the software installation, you must click Continue, and then click Agree to accept the terms. 7. In the Standard Install on ... window, click Install. 8. If a window appears prompting you for your password, enter your Mac password and then click OK. 9. In the window with the message that you will have to restart your computer, click Continue Installation. 10. After the Applications window is displayed, click Continue. 11. In the Install Succeeded window, click Restart. 12. After your computer restarts, proceed to Starting the Mac Software on page 11. 10 Section 2A. Installing the Software m e d o M r u o Y g n s U i Section 2B Using Your USB Modem Starting the Windows Software (page 11) Starting the Mac Software (page 11) Activating Your USB Modem (page 12) Using the USB Extension Cable and Laptop Clip (page 13) Viewing the User Guide (page 14) Removing the USB Modem (page 15) Contacting ****** Customer Service (page 15) Troubleshooting (page 16) Starting the Windows Software Double-click the programs icon [****] on your desktop. or Select Start > All Programs > ****** > ****** ******. Proceed to Activating Your USB Modem on page 12. Starting the Mac Software If the ****** ****** software has not started automatically:
In Finder, choose Go > Applications, and then double-click ****** ******. Section 2B. Using Your USB Modem 11 Activating Your USB Modem If your USB modem has not been preactivated or you have not activated it at the time of purchase, you must activate your account and configure the USB modem to use your account. If the ****** ****** ****** window appears, click Yes to indicate that youd like to have the network autoprogram your USB modem. ****** ****** will display Preparing services, Please wait. If activation is successful, ****** ****** will then display Ready: ****** ****** ******, after which you are ready to connect to the network. Proceed to Viewing the User Guide on page 14. If activation was not successful, a message window is displayed. For instructions on activating your USB modem, see the user guide (see Viewing the User Guide on page 14). Use the spaces below to write down important information related to the activation process and your account. ESN/MEID Activation code
****** Phone number MSID Account password
****** User Name 12 Section 2B. Using Your USB Modem m e d o M r u o Y g n s U i Using the USB Extension Cable and Laptop Clip Optionally, you can use the provided USB extension cable and laptop clip. The laptop clip fits on top of your laptop screen and holds your USB modem. This allows you to use your USB modem in crowded spaces. 1. Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off. 2. Slide the USB modem into the laptop clip. 3. Connect the extension cable to the USB modem. USB modem Laptop clip USB extension cable 4. Insert the other end of the extension cable into the USB slot of your laptop. When the LED indicator is lit (blue, USB modem and the cable are properly connected, the or blinking amber); the ****** logos on the front of the USB modem are also lit. Section 2B. Using Your USB Modem 13 5. Place the laptop clip, with the USB modem in it, on top of your laptop screen, as shown in the photo below. Viewing the User Guide The user guide provides detailed information on the Windows and Mac versions of the
****** ****** software. In Windows, select Start > All Programs > ****** > ****** > Users Guide. or On your Mac desktop, double-click ****** ****** User Guide.PDF. 14 Section 2B. Using Your USB Modem m e d o M r u o Y g n s U i Removing the USB Modem 1. Exit the ****** ****** software if it is open. 2. If a memory card (microSD) is inserted into the USB modem, ensure that you have completed any file transfers, and then safely remove the hardware:
Click the Safely Remove Hardware icon (
in Windows XP) in the system tray, and click the Safely remove Mass Storage Device entry for the memory card. or On your Mac, eject the drive. in Windows Vista;
3. Remove the USB modem from your computers USB slot by gripping both sides of the USB modem and pulling straight out. WARNING When inserting or removing your USB modem, always grip it by its sides, as this prevents damage to the USB modem. Contacting ****** Customer Service You can reach ****** Customer Service by:
Logging on to your account at www.******.com. Calling us toll-free at 1-***-***-**** (personal use) or 1-***-***-**** (business use). Writing to us at ****** ****** ******, ****** ****** ******, ******, ****** ******. Section 2B. Using Your USB Modem 15 Troubleshooting For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also visit www.******.com or contact ****** Customer Service (see above). Problem/error Solution The USB modem has no power.
(The LED indicator is off.) Ensure the following:
The USB modem is properly inserted. The computer is turned on and not in suspend mode
(Windows) or sleep mode (Mac). No service is available.
(The LED indicator is off.) Try the following:
Reorient your computer. If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer. Check with ****** a network or account problem may be preventing the USB modem from obtaining service. 16 Section 2B. Using Your USB Modem d r a C y r o m e M a g n s U i Section 2C Using a Memory Card (microSD) Inserting the Memory Card (microSD) (page 17) Removing the Memory Card (microSD) (page 18) With your USB modem and a microSD memory card (sold separately), you can store files (for example, files you download from the Internet) or transfer files (for example, images and music) between SD-compatible devices, without the need of another flash drive. Your computer recognizes the memory card as a removable storage device. Your USB modem supports memory cards up to 32 GB capacity. WARNING Using memory cards larger than 32 GB can cause data loss and damage your USB modem. Inserting the Memory Card (microSD) 1. Gently flip open the tab (labelled microSD) on the side of the USB modem (1). 2. Hold the USB modem with the ****** label facing up. 3. Gently insert the memory card, printed side up, into the slot on the side of the USB modem (2) until the memory card clicks into place. If your memory card has not been formatted, or is in a format that your Windows or Mac computer does not recognize, you may be prompted to format the memory card. 1 2 Section 2C. Using a Memory Card (microSD) 17 Note Formatting erases all the data on the memory card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the memory card. Removing the Memory Card (microSD) Note The memory card can be easily damaged by improper operation. Please be careful when inserting, removing, or handling it. DO NOT remove a memory card while files are being accessed or transferred. Doing so will result in loss or damage of data. 1. Ensure that you have completed any file transfers. 2. Safely remove the hardware:
Click the Safely Remove Hardware icon (
in Windows XP) in the system tray, and click the Safely remove Mass Storage Device entry for the memory card. or On your Mac, eject the drive. in Windows Vista;
3. Using your fingernail or a thin, blunt object, gently press the memory card in and then release; it should partially pop out of its slot, as shown in the photo. 4. Remove the memory card and store it in a safe place. 5. Close the tab over the microSD slot of the USB modem. 18 Section 2C. Using a Memory Card (microSD) d r a C y r o m e M a g n s U i Important Connection Information To avoid loss of data, DO NOT remove the memory card while files are being accessed or transferred. DO NOT turn off or restart your computer, or put it into standby mode, while using a memory card. Doing so will result in loss or damage of data. Section 2C. Using a Memory Card (microSD) 19 Section 3 Technical Specifications, Regulatory and Safety Information, and Warranty Section 3A Technical Specifications LED Operation (page 22) Radio Frequency and Electrical Specifications (page 24) Software Specifications (page 25) Environmental Specifications (page 26) Mechanical Specifications (page 27) This section describes the LED indicators and various specifications of your ****** ******
****** USB modem. LED Operation Your USB modem has two LED indicators. They operate as follows:
LED State of LED Indicates Off Blue, not blinking The USB modem has no power. The USB modem may not be completely inserted into the computer, the computer may be turned off or in suspend mode (Windows) or sleep mode (Mac), which powers down the USB modem, or you have disabled the USB modem (through the ****** ******
software). The USB modem has power and is working properly. 22 Section 3A. Technical Specifications LED State of LED Indicates s n o i t a c i f i c e p S Blue, blinking The USB modems firmware is being updated. Do not remove the USB modem. Amber, blinking Amber, not blinking Off The USB modem is searching for service. If this state persists, try the following:
Reorient your computer. If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer. Check with ****** a network or account problem may be preventing the USB modem from obtaining service. An error has occurred. Remove the USB modem and reinsert it. No service is available. If this state persists, try the following:
Try reorienting your computer. If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer. Check with ****** a network or account problem may be preventing the USB modem from obtaining service. Amber, blinking 1xRTT coverage is detected. Ready to connect to the network; see the user guide. Amber, not blinking The USB modem is connected to a 1xRTT network and can send or receive data. Section 3A. Technical Specifications 23 LED State of LED Indicates Blue, blinking 1xEV-DO coverage is detected. Ready to connect to the network; see the user guide. Blue, not blinking The USB modem is connected to a 1xEV-DO network and can send or receive data. Radio Frequency and Electrical Specifications Approvals Voltage Current Compliant with:
IS-2000 Release 1.0 (CDMA (1X), IS-707-A Data, IS-856 (CDMA 1xEV-DO), IS-866, IS-878, IS-890, CDMA Development Group FCC (ID: N7NU598) Industry Canada (ID: 2417C-U598)
+5.0 Vdc from USB slot Maximum: 600 mA (from USB port) Typical data call current (talk mode):
300 mA (1X) 390 mA (1xEV-DO) 55 mA (1xEV-DO/IS-2000 hybrid mode) Standby:
Transmitter power 250 mW (+24 dBm) average Transmit PCS: 1850 to 1909.95 MHz Cellular: 824.04 to 848.97 MHz 24 Section 3A. Technical Specifications s n o i t a c i f i c e p S Receive PCS: 1930 to 1989.95 MHz Cellular: 869.04 to 893.97 MHz GPS: 1575.42 MHz Channel spacing 1.25 MHz Frequency stability 150 Hz Software Specifications Position Location Mobile Station based Data service Mobile IP SMS (IS-637) FAX OMA-DM IS-707A Supported Not supported Not supported Supported OTASP (IS-683A, IS-683B, IS-683C) Not supported OTAPA PRL (preferred roaming list) Authentication Not supported Supported Supported Section 3A. Technical Specifications 25 NAM Voice E911 TTY/Accessibility Single Not supported Not supported Not supported Environmental Specifications Operating temperature
-20 to +55C Storage temperature
-40 to +85C Humidity Vibration 95%, non-condensing Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours
(non-operating). Drop 1 m on concrete on each of 6 faces, 2 times 26 Section 3A. Technical Specifications Mechanical Specifications Dimensions (W x L x H) 24 mm x 74 mm x 12 mm Power button Headset jack LED Not supported Not supported Amber/blue s n o i t a c i f i c e p S Section 3A. Technical Specifications 27 Section 3B Regulatory Information Regulatory Notices (page 29) Patents (page 31) Trademarks (page 32) Copyright (page 32) Limitation of Liability (page 32) Additional Information and Updates (page 33) This section contains important regulatory notices about your ****** ****** ****** USB modem, and also patent and other information. Note This USB modem is approved for use in normal-size laptop computers only (typically with 12" or larger display screens). To comply with FCC RF exposure requirements, this modem should not be used in configurations that cannot maintain at least 12 mm (~0.5") from users and bystanders. For example, this modem should not be used in certain laptop and tablet computers and configurations where the USB connectors are unable to provide or ensure the necessary separation is available between the modem and its users to satisfy compliance. 28 Section 3B. Regulatory Information n o i t a m r o f n I l y r o t a u g e R Regulatory Notices The design of the 598U USB modem complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of radio frequency (RF) exposure for portable devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S. and international standards bodies:
ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz) FCC ID: N7NU598 CAUTION: The 598U USB modem must be 1.2 cm or more from users during operation, to satisfy FCC RF exposure requirements. The 598U USB modem has been tested for compliance with FCC / IC RF exposure limits in the laptop computer(s) configurations with horizontal and vertical USB slots and can be used in laptop computers with substantially similar physical dimensions, construction, and electrical and RF characteristics. This USB modem must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem. NOTE: This USB modem must not be used in any unapproved configurations. For details, contact Sierra Wireless. WARNING: If the orientation of your computers USB slot or the thickness of your computer are such that pressure is applied to the modems end or side, you may damage the modem or your computer. In such cases, do not insert the USB modem directly into your computers USB slot; use the supplied laptop clip and USB extension cable instead. Section 3B. Regulatory Information 29 WARNING (EMI) - United States FCC Information - This equipment has been tested and found to comply with the limits for a Class B computing device peripheral, pursuant to Parts 15, 22, and 24 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. CAUTION: Any changes or modifications not expressly approved by Sierra Wireless could void the users authority to operate the equipment. WARNING (EMI) - Canada: This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus, ICES-003 of the Department of Communications. Cet appareil numrique respecte les limites de bruits radiolectriques applicables aux appareils numriques de Classe B prscrites dans la norme sur le matriel brouilleur:
Appareils Numriques, NMB-003 dictee par le ministre des Communications. If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions 30 Section 3B. Regulatory Information n o i t a m r o f n I l y r o t a u g e R Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency contracts or any successor regulations. If further government regulations apply, it is your responsibility to ensure compliance with such regulations. Patents 5,929,815 6,516,204 6,847,830 7,053,843 D459,303 5,847,553 6,339,405 6,697,030 6,968,171 7,287,162 5,878,234 6,359,591 6,785,830 6,985,757 7,295,171 5,890,057 6,400,336 6,845,249 7,023,878 D442,170 5,845,216 6,199,168 6,653,979 6,886,049 7,200,512 5,629,960 6,191,741 6,643,501 6,879,585 7,145,267 D560,911 Portions of this product are covered by some or all of the following US patents:
5,515,013 6,169,884 6,561,851 6,876,697 7,106,569 D559,256 and other patents pending. Licensed by QUALCOMM Incorporated under one or more of the following United States patents and/or their counterparts in other nations:
5,109,390 4,901,307 5,490,165 5,337,338 5,535,239 5,600,754 5,778,338 Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group. 5,267,261 5,506,865 5,659,569 5,101,501 5,416,797 5,568,483 5,228,054 5,504,773 5,657,420 5,056,109 5,414,796 5,544,196 5,267,262 5,511,073 5,710,784 Section 3B. Regulatory Information 31 Trademarks
****** and the logo are trademarks of ******. Other marks are the property of their respective owners. Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless. Windows is a registered trademark of Microsoft Corporation. Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries. QUALCOMM is a registered trademark of QUALCOMM Incorporated. Copyright 2008 ******. ****** and the logo are trademarks of ******. Other marks are the property of their respective owners. 2008 Sierra Wireless. All rights reserved. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. 32 Section 3B. Regulatory Information n o i t a m r o f n I l y r o t a u g e R Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product. Additional Information and Updates For up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases, visit www.sierrawireless.com. Section 3B. Regulatory Information 33 Section 3C Important Safety Information Important Notice (page 34) Safety and Hazards (page 34) Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the ****** ****** ****** USB modem by Sierra Wireless (598U USB modem) CDMA modem are used in a normal manner with a well-constructed network, they should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. ****** ****** ****** accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the ****** ****** ****** USB modem by Sierra Wireless (598U USB modem) CDMA modem, or for failure of the ****** ****** ******
USB modem by Sierra Wireless (598U USB modem) to transmit or receive such data. Safety and Hazards Do not operate the ****** ****** ****** USB modem by Sierra Wireless (598U USB modem) in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the ****** ****** ****** USB modem by Sierra Wireless (598U USB modem) MUST BE POWERED OFF. It can transmit signals that could interfere with this equipment. 34 Section 3C. Important Safety Information n o i t a m r o f n I y t e f a S t n a t r o p m I Do not operate the ****** ****** ****** USB modem by Sierra Wireless (598U USB modem) in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the ****** ******
****** USB modem by Sierra Wireless (598U USB modem) MUST BE POWERED OFF. When operating, it can transmit signals that could interfere with various onboard systems. The driver or operator of any vehicle should not operate the ****** ****** ****** USB modem by Sierra Wireless (598U USB modem) while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some jurisdictions, operating such communications devices while in control of a vehicle is an offense. Section 3C. Important Safety Information 35 Section 3D One-Year Limited Warranty THIS PRODUCT IS PROVIDED TO YOU UNDER THE FOLLOWING TERMS AND CONDITIONS THAT CONTAIN LIMITATIONS ON WARRANTIES AND LIABILITIES AND YOUR REMEDIES. BY USING THIS PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS BELOW. The original end-user purchaser of the enclosed wireless personal computer modem card
(the Product) from Sierra Wireless (the Vendor) or one of its authorized suppliers, is offered a personal, non-transferable, limited warranty that: (a) the Product will be of good quality and free from defects in design, materials, workmanship, and manufacture under normal use and service; (b) all materials, parts, components, and other items incorporated in the Product will be new; and (c) the Product will be compliant with, and perform in accordance with, its specifications, for a period that expires one year from the original purchase date of the Product (the Warranty Period). During the Warranty Period, if Vendor determines that a Product is defective under a proper warranty claim, then Vendor will, at its sole discretion, either (a) pay parts and labor charges for the repair of the Product, or (b) replace the Product with a new or rebuilt unit (which unit may use refurbished parts of similar quality and functionality), provided that the defective Product is returned to a Vendor-authorized service center for the Product, transportation charges prepaid, and is accompanied by written proof of purchase in the form of a bill of sale or receipted invoice indicating that the Product was purchased by you and is within the Warranty Period. After the Warranty Period, you are responsible for paying all parts, labor, and shipping charges. The warranty described above shall apply to all repaired or replaced Product for a period of 90 days from the date of return to you, or the balance of the Warranty Period, whichever is greater. This limited warranty does not cover and is void with respect to: (a) Products which have been improperly installed, repaired, maintained, or modified; (b) Products which have been subjected to misuse (including using the Products with hardware which is electrically or mechanically incompatible with the Products), abuse, accident, physical damage, abnormal operation, improper handling or storage, neglect, exposure to fire, water, or excessive moisture or dampness, or extreme changes in climate or temperature; (c) Products which have been opened, repaired, modified, or altered by anyone other than Vendor or a Vendor-
36 Section 3D. One-Year Limited Warranty y t n a r r a W authorized service center; (d) Products which have been damaged due to fire, flood, acts of God, or other acts which are not Vendors fault and which the Product is not specified to tolerate; (e) cosmetic damage; (f) Products which have been operated outside of published maximum ratings; (g) cost of installation, removal, or reinstallation of the Product; (h) signal reception problems (unless caused by a defect in material(s) or workmanship); or (i) Products on which warranty stickers or serial numbers have been removed, altered, or rendered illegible. This limited warranty is not transferable to any third party including, but not limited to, any subsequent purchaser or owner of the Products. Any transfer or resale of any of the Products will automatically terminate Vendors warranty coverage of such Products. This limited warranty is only valid in the United States of America, and does not cover customer education, instruction, installation, setup adjustments, or signal reception problems. REPAIR OR REPLACEMENT, AS PROVIDED FOR UNDER THIS LIMITED WARRANTY, IS YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VENDOR NOR THE ORIGINAL OWNER OF THE PRODUCT MAKE ANY OTHER REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED OR STATUTORY, WITH RESPECT TO THE PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABLE QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. This warranty gives you specific rights and you may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion of implied warranties and conditions and do not permit the exclusion or limitation of certain damages. Therefore, the foregoing exclusions may not apply to you. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THIS PRODUCT IS ASSUMED BY YOU. NEITHER THE ORIGINAL OWNER OF THE PRODUCT NOR THE VENDOR NOR VENDORS DISTRIBUTORS, RESELLERS, SUPPLIERS, AGENTS, OFFICERS, AND DIRECTORS SHALL HAVE ANY LIABILITY TO YOU OR TO ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES HOWSOEVER CAUSED INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, GENERAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, DAMAGES TO PROPERTY OR PERSONS, LOST OR DAMAGED DATA, OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF ANY SUCH AFOREMENTIONED PERSON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE, OR FOR CLAIMS BY ANY THIRD PARTY. MAXIMUM AGGREGATE LIABILITY OF THE AFOREMENTIONED PERSONS SHALL NOT EXCEED THE AMOUNT PAID BY YOU Section 3D. One-Year Limited Warranty 37 FOR THE PRODUCT. THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT THE ALLEGED BREACH, DEFAULT, NON-PERFORMANCE, OR FAILURE IS A BREACH OF FUNDAMENTAL CONDITION OR TERM, OR A FUNDAMENTAL BREACH. In the event that the Product supplied by Vendor is found to infringe any third-party US or Canadian patent, trade secret, copyright, trademark, or other proprietary right and/or the use of the Product is enjoined, Vendor will, at its sole option, either (a) procure for you the right to use such Product; (b) modify such Product so that it becomes non-infringing while giving equivalent functionality and performance; or (c) if neither of the foregoing options is reasonably available, refund to you all amounts paid for the infringing Products, depreciated on a straight line basis over a three-year period. Vendor will have no liability or obligation to you to the extent the infringement is caused by, or based upon: (a) use of the Product in an application or environment, or on a platform, or with devices for which the Product was not designed or contemplated; (b) modifications, alterations, combinations, or enhancements of the Product not created by Vendor; (c) any third-party defined feature that Vendor incorporates into the Product at the request of such third party; or (e) your failure to install any corrections or enhancements made available by Vendor that maintain equivalent or better functionality and performance, to the extent that such correction or enhancement would have avoided the infringement claim. Vendors obligations do not apply to any alleged infringement occurring after you have received written notice of the alleged infringement. THE FOREGOING IS IN LIEU OF ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF NON-INFRINGEMENT, WHICH ARE HEREBY DISCLAIMED, AND SETS FORTH THE ENTIRE LIABILITY OF VENDOR AND THE ORIGINAL OWNER OF THE PRODUCT FOR ANY INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS BY THE PRODUCT. If any provision or term of these terms and conditions is determined to be invalid or unenforceable, the invalidity or unenforceability of that provision or term will not affect the validity or enforceability of the remaining provisions and terms or the validity or enforceability of that provision or term in any other jurisdiction. 38 Section 3D. One-Year Limited Warranty
1 2 | User Manual | Users Manual | 1.25 MiB | / December 01 2009 |
USB 598 Modem with User Guide 2130972 Rev 1.1 USB 598 Modem - User Guide Important Notice Safety and Hazards Duetothenatureofwirelesscommunications,transmission andreceptionofdatacanneverbeguaranteed.Datamaybe delayed,corrupted(i.e.,haveerrors)orbetotallylost. Althoughsignificantdelaysorlossesofdataarerarewhen wirelessdevicessuchastheSierraWirelessmodemareusedin anormalmannerwithawellconstructednetwork,theSierra Wirelessmodemshouldnotbeusedinsituationswherefailure totransmitorreceivedatacouldresultindamageofanykind totheuseroranyotherparty,includingbutnotlimitedto personalinjury,death,orlossofproperty.SierraWireless acceptsnoresponsibilityfordamagesofanykindresulting fromdelaysorerrorsindatatransmittedorreceivedusingthe SierraWirelessmodem,orforfailureoftheSierraWireless modemtotransmitorreceivesuchdata. Inareaswhereblastingisinprogress DonotoperatetheSierraWirelessmodem:
Whereexplosiveatmospheresmaybepresent
Nearmedicalequipment
Nearlifesupportequipment,oranyequipmentthatmay besusceptibletoanyformofradiointerference.Insuch areas,theSierraWirelessmodemMUSTBEPOWERED OFF.TheSierraWirelessmodemcantransmitsignalsthat couldinterferewiththisequipment. DonotoperatetheSierraWirelessmodeminanyaircraft, whethertheaircraftisonthegroundorinflight.Inaircraft,the SierraWirelessmodemMUSTBEPOWEREDOFF.When operating,theSierraWirelessmodemcantransmitsignalsthat couldinterferewithvariousonboardsystems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The Sierra Wireless modem may be used at this time. Thedriveroroperatorofanyvehicleshouldnotoperatethe SierraWirelessmodemwhileincontrolofavehicle.Doingso willdetractfromthedriveroroperatorscontrolandoperation ofthatvehicle.Insomestatesandprovinces,operatingsuch communicationsdeviceswhileincontrolofavehicleisan offence. 2 2130972 Limitation of Liability Patents Preface Theinformationinthismanualissubjecttochangewithout noticeanddoesnotrepresentacommitmentonthepartof SierraWireless.SIERRAWIRELESSANDITSAFFILIATES SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL, CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR REVENUEORANTICIPATEDPROFITSORREVENUE ARISINGOUTOFTHEUSEORINABILITYTOUSEANY SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS AND/ORITSAFFILIATESHASBEENADVISEDOFTHE POSSIBILITYOFSUCHDAMAGESORTHEYARE FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY. Notwithstandingtheforegoing,innoeventshallSierra Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor inconnectionwiththeSierraWirelessproduct,regardlessof thenumberofevents,occurrences,orclaimsgivingriseto liability,beinexcessofthepricepaidbythepurchaserforthe SierraWirelessproduct. Portionsofthisproductmaybecoveredbysomeorallofthe followingUSpatents:
5,629,960 5,515,013 5,890,057 5,929,815 6,359,591 6,339,405 6,653,979 6,643,501 6,876,697 6,847,830 7,023,878, 6,985,757 7,200,512 7,287,162 D559,256 D560,911 andotherpatentspending. 5,878,234 6,199,168 6,561,851 6,845,249 6,968,171 7,145,267 D459,303 5,847,553 6,191,741 6,516,204 6,785,830 6,886,049 7,106,569 D442,170 5,845,216 6,169,884 6,400,336 6,697,030 6,879,585 7,053,843 7,295,171 Thisproductincludes technologylicensedfrom:
LicensedbyQUALCOMMIncorporatedunderoneormoreofthe followingUnitedStatespatentsand/ortheircounterpartsinother nations:
4,901,307 5,267,261 5,490,165 5,544,196 5,710,784 5,056,109 5,267,262 5,504,773 5,568,483 5,778,338 5,101,501 5,337,338 5,506,865 5,600,754 5,109,390 5,414,796 5,511,073 5,657,420 5,228,054 5,416,797 5,535,239 5,659,569 ManufacturedorsoldbySierraWirelessInc.oritsLicensees underoneormorepatentslicensedfromInterDigitalGroup. Copyright 2008SierraWireless.Allrightsreserved. Document 2130972. Rev 1.1 Jul.08 3 USB 598 Modem - User Guide Trademarks Contact Information AirCardandHeartoftheWirelessMachineareregistered trademarksofSierraWireless.WatcherisatrademarkofSierra Wireless,registeredintheEuropeanCommunity. SierraWireless,theSierraWirelesslogo,TRUInstall, TRULocate,andtheredwavedesignaretrademarksofSierra Wireless. WindowsisaregisteredtrademarkofMicrosoftCorporation. MacOSisatrademarkofAppleInc.,registeredintheU.S.and othercountries. PCCardandExpressCardaretrademarksofPCMCIA. QUALCOMMisaregisteredtrademarkofQUALCOMM Incorporated.gpsOneisatrademarkofQUALCOMM Incorporated. InstallShieldisaregisteredtrademarkofMacrovisionCorpo rationintheUnitedStatesofAmericaand/orothercountries. Othertrademarksarethepropertyoftherespectiveowners. Sales Desk:
Phone: 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: sales@sierrawireless.com Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 Web: www.sierrawireless.com Additional information and updates Foruptodateproductdescriptions,documentation,appli cationnotes,firmwareupgrades,troubleshootingtips,and pressreleases,visitwww.sierrawireless.com. 4 2130972 Table of Contents Introducing the USB 598 Modem . 9 Welcome. 9 Feature summary . 10 Wireless modem . 10 Windows . 10 Mac . 10 TRU-Install . 10 TRU-Locate . 11 CDMA 3G services . 11 Additional features of the modem . 12 Package contents . 13 System components . 13 Your host computing device . 13 The USB modem . 13 The modem drivers and enabling software . 14 CDMA service provider account . 14 The CDMA wireless network . 15 Care and maintenance of your modem . 15 Getting Started . 17 The USB 598 software . 17 Account activation and configuration . 17 Installation . 19 System requirements . 19 Mac requirements . 20 Installing on a Windows computer. 20 Installing on a Mac computer . 22 Document 2130972. Rev 1.1 Jul.08 5 USB 598 Modem - User Guide USB modem insertion and removal . 22 Inserting the modem . 22 Removing the modem . 23 Windows . 23 Mac . 24 Using the USB extension cable . 24 Using the USB extension cable and laptop clip. 25 Using a microSD card . 26 Inserting the microSD card . 26 Removing the microSD card . 26 Using an external antenna. 27 Activation . 29 Account configuration procedures. 29 Activating on a Windows computer . 29 Activation Wizard . 29 Manual activation . 30 Activating on a Mac computer . 30 Activation Assistant . 32 Watcher Basics (Windows) . 33 Starting and closing Watcher . 33 Components of the Watcher window. 34 Window controls . 35 Docking . 35 Always On Top . 35 Interpreting icons . 36 Connection Status Area . 36 Call Status Area . 37 Indicator area . 38 Minimized icons . 38 GPS Monitor window . 39 6 2130972 Contents Online Help . 40 Warranty . 40 Troubleshooting . 41 Watcher Lite Basics (Mac) . 43 Starting and closing Watcher Lite . 43 Watcher Lite window . 44 Connection states . 45 No device detected . 45 Not activated . 45 Updating User Profile . 45 Disconnected . 45 Connecting . 45 Connected . 46 Device is Locked . 46 Determining the type of coverage . 46 Watcher Lite menu options . 46 Connecting to the network . 47 Viewing the amount of data transferred . 47 Ending a connection . 47 Displaying your phone number and ESN . 47 Security. 47 Initial lock code . 48 Warning regarding the lock code . 48 When the modem is locked . 48 Locking the modem . 48 Unlocking the modem . 49 Powering the modem off . 49 Warranty . 50 Troubleshooting . 50 Uninstalling the Watcher Lite software . 50 Document 2130972. Rev 1.1 Jul.08 7 USB 598 Modem - User Guide Technical Specifications . 51 LED operation . 51 Radio frequency and electrical specifications . 52 Environmental specifications . 53 Regulatory Information . 55 Important safety/compliance information . 55 Glossary . 59 Index . 63 8 2130972 1: Introducing the USB 598 Modem 1 Note: This document applies to you, only if your wireless device is the USB 598 modem from Sierra Wireless. This document does not apply, if you are using an AirCard 595 PC Card, Compass 597 or AirCard 595U USB modem, AirCard 597E ExpressCard, or a wireless device that is built into your computer. Welcome Feature summary Package contents System components Care and maintenance of your modem Welcome TheSierraWirelessUSB 598modemisadualbandwireless USBmodemforcellularandPCSnetworks,andtheGPS frequencyband.Thismodemenhancesthefunctionalityof yourmobilecomputingdevicebyadding2waymessaging andhighspeedmobiledatainextendedareas,comparedto wirelesslocalareanetworks. Thismodemallowsyoutodothefollowing(subjecttofeature availability),withoutusingawirelinephoneornetwork:
ConnecttotheInternet,VPNandcorporatenetworks
Uselocationbasedservices(Windowsonly)
Conductvideoconferencing
Accessstreaming,realtimemedia
Sendandreceivelargeemailmessages SendandreceiveSMSmessages(Windowsonly) Playgamesonline Note: You can view this guide online or print it to keep on hand. If you're viewing it online, simply click a topic in the Table of Contents, or a page number in the Index, or any page reference or section reference. (Most text that is blue is a clickable link.) The PDF automatically displays the appropriate page. Document 2130972. Rev 1.1 Jul.08 9 USB 598 Modem - User Guide Note: For step-by-step instruc-
tions to access features of the modem, consult the online help available with the Watcher software for Windows (page 40). Feature summary TheUSBmodemisdesignedtoprovideawiderangeof capabilitiesusingCDMAnetworktechnology.Implemen tationofthesefeaturesdependsontheparticularservice providerandaccountfeaturesyouhavechosen. Somefeaturesdescribedinthismanualmaynotbesupported byyourserviceproviderormaynotbeavailablewithyour networkaccount.Fordetailsoftheservicesandaccounts available,contactyourserviceprovider. Wireless modem Windows Onceinstalledandconfigured,themodemcanconnecttothe CDMAnetworkautomatically.Youjustinsertthemodem, allowWatchertoautolaunchandauthenticateyouraccounton thenetwork,thenlaunchyourInternetbrowser(whichyou canalsoconfigureinWatchertolaunchautomatically)youre online!
Alternatively,youcanmakeahighspeeddataconnection withoutrunningWatchersimplybylaunchingwhatever applicationyouwanttouse(suchasyourwebbrowseror emailapplication).Fordetails,seetheonlinehelptopic Autoconnectbehaviour. Themodemalsoallowsyoutodialupamodem(suchasa corporateserver). Mac Oncethemodemisinstalledandconfigured,youcanuseitto connecttotheCDMAnetwork.Youjustinsertthemodem, startWatcherLiteandallowittoauthenticateyouraccounton thenetwork,thenlaunchyourInternetbrowseryoure online!
TRU-Install TRUInstallisaSierraWirelessfeaturethatinstallsthe necessarysoftwareanddriversthefirsttimeyouinsertthe modemintoyourWindowsorMaccomputer.Aninstallation CDisnotrequired. 10 2130972 Introducing the USB 598 Modem TRU-Locate WithTRULocate,youcanuselocationbasedservices(GPS) onyourWindowscomputertoquery,forexample,the networkforinformationonpointsofinterest(POI)thatare nearyourcurrentlocation,ordisplaydrivinginstructions. Note: TRU-Locate is available on Windows only; subject to feature availability. YourmodemrequiresanunobstructedviewofGPSsatellites
(inthesky),and,likeanyotherGPSdevice,mightnotperform wellwithinforestedareasorneartallbuildings. Dependingonyouraccount,youmaybechargedforeach positionfixorafteryouhaveperformedacertainnumberof fixes.Fordetails,contactyourserviceprovider. Dependingonthemechanismthatthenetworkandyour modemusetoobtainlocationinformation,GPSmaynotbe supported:
Duetootherreasons. IfyourehavingproblemsusingGPS,contactyourservice provider. IfNetworkModeissettoEVDOOnly Ifyoureroaming Ifyoudonothavenetworkcoverage CDMA 3G services Themodemoperatesoveratypeofwirelessnetworkcalled CDMA (CodeDivisionMultipleAccess). CDMA 3Gtechnologyprovidesavarietyofconnectivity features,dependingonyourserviceproviderandaccount:
1xEVDORev.AsupportsInternetconnectionswithdata ratesupto3.1 Mbps(downlinkfromthenetwork)and 1.8 Mbps(uplinktothenetwork).Averagedataratesare 450800 Kbps(downlinkfromthenetwork)and 300400 Kbps(uplinktothenetwork).Actualspeed dependsonthenetworkconditions. 1xEVDORev.0supportsInternetconnectionswithdata ratesupto2.4 Mbps(downlinkfromthenetwork)and 153 Kbps(uplinktothenetwork).Averagedataratesare 400700 Kbps(downlinkfromthenetwork)and 4080 Kbps(uplinktothenetwork).Actualspeeddepends onthenetworkconditions.
Document 2130972. Rev 1.1 Jul.08 11 USB 598 Modem - User Guide
1XsupportsInternetconnectionswithdataratesupto 153 Kbps.Actualspeeddependsonthenetworkcondi tions. Oncetheconnectionisestablished,youcanopenyourbrowser andconnecttoanywebsitethatisaccessiblethroughthe Internet,oraccessotherInternetservices(suchasemail). Theconnectionisactivewhendatatransmissionis occurring.Ifdatatransmissionstopsforaperiodoftime
(determinedbythenetwork),theconnectionbecomes dormant.
Circuitswitched(dialup)data,usingtheearlierCDMA IS95specification,supportsdataconnectionstoanydial inserviceatratesupto14.4 Kbps.
QNC (QuickNetConnect)providesasimplifiedwayto dialintoanInternetconnection(usingcircuitswitched data)where3G(1xEVDOor1X)highspeedpacket serviceisnotavailable. SMS (ShortMessageService)allowsyoutosendand receiveshorttextmessagesusingthemodem(Windows only).
Additional features of the modem BeyondthefeaturesoftheCDMAnetwork,themodem providesadditionalsoftwarefeatures:
PINsecuritycodetoprotectyourmodemandaccount fromunauthorizeduse.
AwizardtoassistwithactivatingyourCDMAaccount. SoundoptionstocustomizeringtonesforSMSmessages
(Windowsonly).
ACallLogtotrackoutgoingcallsanddeterminethe amountofdatatransferred(Windowsonly). TheUSB 598modemhasamicroSDslotthatcanbeused, withamicroSDcard(soldseparately),forfiletransferor storage.Formoreinformation,seeUsingamicroSDcardon page 26. 12 2130972 Introducing the USB 598 Modem Package contents Yourpackagecontainsthefollowingitems:
USB 598modem
QuickStartGuide
Carryingpouch
Lanyard
USBextensioncable
Laptopclip Note: Use only the supplied USB extension cable; other cables may not work with the modem. Toinstallthemodemdriversandsoftware,youdonotneedan installationCD.YourmodemusestheSierraWireless TRUInstallfeature.Thedriversandsoftwareareinstalled whenyouinsertthemodemintoyourcomputer. System components Yourmodemisjustonepartofasystemdesignedtoprovide youwithawiderangeofcommunicationfeatures.Every componentofthesystemisneededtoenablethesecapabilities. Your host computing device Yournotebookordesktopcomputerhoststhemodem hardwareandrunsthecommunicationsoftware:yourweb browseroremailapplication,andWatcher(Windows)or WatcherLite(Mac)theenablingsoftwareforthemodem. Youmayalsohaveothersoftwareonyourcomputerthatcan beusedwirelesslywiththemodem,suchas:filetransferappli cations(FTP),chatorinstantmessaging,aVPN(Virtual PrivateNetwork)client,clientsoftwareforacorporateserver application. The USB modem Themodemprovidesyourcomputerwithaconnectiontothe CDMAwirelessnetwork. ThemodemfitsintoaUSBslotavailableonmostnotebook anddesktopcomputers. Document 2130972. Rev 1.1 Jul.08 13 USB 598 Modem - User Guide Note: You can use the Lock Modem feature to prevent others from using your account, should your modem be stolen. EveryCDMAnetworkoperatesononeofthreeradio frequencybands.Asadualbandproduct,themodem operatesontwoofthesebands(seepage 52),providingawide coveragearea. The modem drivers and enabling software Themodemdriversandenablingsoftware(Watcher
[Windows]orWatcherLite[Mac])monitorandmanageyour wirelessconnections. YourmodemusestheSierraWirelessTRUInstallfeaturethe driversandsoftwareareinstalledwhenyouinsertthemodem intoyourcomputer. Thedevicedriversoftwareenablesthemodemtoworkwith yourcomputersoperatingsystem. UsingtheWatcher(Windows)orWatcherLite(Mac)software, youcanmanagethemodemandmonitoryourconnections. ForstepbystepinstructionstoaccessfeaturesofWatcher
(Windows),usetheapplicationsonlinehelp. CDMA service provider account CompaniesthatoperateCDMAnetworksandprovideaccess tothesenetworksarecalledserviceproviders.Tousethe modem,youmusthaveanaccountwithaCDMAservice provider. Eachserviceproviderhasitsownpricingoptions.Theremay beflatrateaccounts,whichprovideyouamaximumnumber ofminutesofnetworkusageforafixedmonthlyfee.There maybeaccountsforwhichyouarechargedfornetworkusage bytheminuteorbytheamountofdatatransmitted. Youraccountmayincludeavarietyofotherservicessuchas SMSmessagingorlocationbasedservices(Windowsonly). Eachmodemhasbeenprovisionedatthefactoryforusewitha particularserviceprovider.Thissetsthemodemtouse particularradiochannelsandenablesservicesspecificforthat provider. Theprocessofsettingupyouraccountiscalledactivation. Activationinvolvesactionbytheserviceproviderandconfigu rationofthemodem. Theproceduretoconfigure(activate)yourmodemiscovered inActivationonpage 29. 14 2130972 Introducing the USB 598 Modem The CDMA wireless network Note: More information about CDMA networks is available on the CDMA Development Group web site, www.cdg.org. Thisistheworldwideinfrastructureprovidingtheradio coveragethatallowsyoutostayconnected.Madeupofradio towersandavarietyofnetworkswitches,routers,andservers, thenetworkisaninterconnectionofmanyserviceproviders. Note: Most service providers have coverage maps on their web sites. Note: The fee for service is usually higher when you are roaming (connecting to a network other than the one belonging to your service provider). ThereareCDMAnetworksthatoperateinthefrequencybands supportedbythemodemthroughoutNorthAmericaand partsofLatinAmerica,Asia,andNewZealand.However, eachserviceprovideroperatesanetworkthatcoversalimited geographicalareawithintheoverallCDMAcoveragearea. Mostserviceprovidershaveroamingagreementswithother serviceproviders,sothattheycanofferserviceoutsideofthe coverageareaoftheirownnetworks.Forexample,assuming youliveinVancouver(Canada),andtravelfrequentlyto Seattle(UnitedStates),youcanobtainanaccountwitha Vancouverserviceproviderthathasaroamingagreementwith aserviceproviderinSeattle.Youwouldthenhavelocalservice inVancouver,androamingserviceinSeattle. Care and maintenance of your modem Aswithanyelectronicdevice,themodemmustbehandled withcaretoensurereliableoperation.Followtheseguidelines inusingandstoringthemodem:
ThemodemshouldfiteasilyintoyourUSBslot.Forcing themodemintoaslotmaydamageconnectorpins.
Wheninsertingorremovingthemodem,alwaysgripitby thesidesratherthantheend. Protectthemodemfromliquids,dust,andexcessiveheat.
Whennotinstalledinyourcomputer,storethemodemin asafeplace. Document 2130972. Rev 1.1 Jul.08 15 USB 598 Modem - User Guide 16 2130972 2: Getting Started The USB 598 software Account activation and configuration Beforeyoucanbeginusingthemodem,youmust:
1. Insertthemodem,toinstalltheenablingsoftwareand drivers. 2 2. Activateanaccountandconfigurethemodemtouseyour account(unlessthemodemhasbeenpreactivated). Thissectionprovidesanoverviewofthisprocess. The USB 598 software Themodemcomeswiththefollowingsoftware:
Watcherapplicationthatyouusetomanagethemodem andmonitoryourconnectionsonaWindowscomputer
WatcherLiteapplicationthatyouusetomanagethe modemandmonitoryourconnectionsonaMaccomputer
Thedriversoftwarethatprovidestheinterfacebetween themodemandyourWindowsorMacoperatingsystem Detailedinstructionsforinstallingthemodemanditssoftware areprovidedinInstallationonpage 19. Account activation and configuration Tousethemodem,youmusthaveanaccountwithaCDMA serviceprovider.Theprocessofsettingupanaccountiscalled activation. Ifyoupurchasedthemodemdirectlyfromaserviceprovider, youmayalreadyhaveanaccount;yourmodemmaybepre activated. Otherwise,runtheWatcher(Windows)orWatcherLite(Mac) softwareandtheActivationWizard(Windows)orActivation Assistant(Mac),whichguidesyouthroughtheactivationand configurationprocess.(Dependingonyourconfiguration,the softwareandtheactivationproceduremaystartautomati cally.) Document 2130972. Rev 1.1 Jul.08 17 USB 598 Modem - User Guide Configuringthemodeminvolvessettingthephonenumber assignedbyyourserviceproviderandmayinvolveentering othernetworkparametersandsettingssuchasausername andpasswordtoaccessservices. Yourserviceproviderneedstoknow:
Thebillinginformationtousetocollectpaymentforyour networkusage.
TheESN (ElectronicSerialNumber)orMEID(Mobile EquipmentIdentifier)assignedtoyourmodemduringthe manufacturingprocess.(TheESNorMEIDisprintedona labelonthemodemandcanbedisplayedinthesoftware.) Thisnumberisusedtohelpauthenticateyouraccount whenyouconnectforservice. Yourequirefromyourserviceprovider:
Anactivationcodethatgivesyouaccesstoconfigurethe account.
Aphonenumberforyourmodem.
Additionalinformationspecifictoyourserviceprovider suchas:
AuserID(username)andpasswordtoauthenticate yournetworkconnection. ASID(SystemIDentifier)thatidentifiesyourhome networkareaandisusedtogetherwithyourphone numbertodetermineifyouarehomeorroaming. 18 2130972 3 3: Installation System requirements Installation (Windows) Installation (Mac) Inserting the modem Removing the modem Using the USB extension cable Using the USB extension cable and laptop clip Using a microSD card Using an external antenna Thischapterguidesyouthroughthestepsnecessarytoinstall themodemonanotebookordesktopcomputer. Thebasicstepsare:
1. InsertthemodemintotheUSBslot (page 22)toinstallthe modemdriversandsoftware. Ifthemodemhasnotbeenpreactivated,usethe ActivationWizard(Windows)orActivationAssistant
(Mac)toconfigurethemodem(asdescribedin Activationonpage 29). 2. Beforeyoubegintheinstallationprocess,ensureyour computerisrunningasupportedoperatingsystemandmeets thehardwarerequirementsdescribedbelow. System requirements Themodemissupportedonnotebookanddesktopcomputers running:
WindowsVista
Windows XP(HomeandProfessionalversions)with ServicePack 2orlater
Windows2000withServicePack4andUpdateRollup1
MacOSXversion10.4ornewer Toinstallthemodem,yourequireoneUSBslot. Document 2130972. Rev 1.1 Jul.08 19 USB 598 Modem - User Guide Mac requirements ThemodemissupportedontheseMaccomputersrunning MacOSXversion10.4ornewer:
MacBook
MacBookAir
MacBookPro
desktopiMac
) TocheckyourversionofMacOSX,fromtheApplemenu(
chooseAbout This Mac.Ifyourversionisearlierthan10.4,then youmustupgradetoversion10.4ornewer.ContactanApple reseller,anAppleretailstore,orvisitwww.apple.com/store. GotoInstallingonaMaccomputeronpage 22. PowerBookG4 PowerMacG5 Installing on a Windows computer Note: If youre running Windows XP, you may require administrative privileges, depending on the Windows XP installation. If youre running Windows Vista or Windows 2000, you must be logged in with administrative privileges to install the modem software. If youre running Windows 2000, your computer might be restarted, as part of the installation process; save any open documents. ToinstallWatcherandthemodemdrivers:
1. 2. 3. 4. IfyourcomputerhasaWiFiorBluetoothadapter,turnit off.(Forinstructions,seetheuserguideoronlineHelpof yourcomputer). InsertthemodemintoyourUSBslot(asdescribedin Insertingthemodemonpage 22). IfyourerunningWindowsVista,intheAutoPlaywindow clickSierra Wireless Watcher Installation. TheSoftwareInstallationWizardshouldstartautomati cally. IntheWelcometotheInstallShieldWizardwindow, selectInstalltolaunchtheInstallShieldWizard. Note: Do not forcefully insert the modem. This may damage the connector pins. 20 2130972 Installation 5. 6. IftheOpen With...windowappears,canceltheinstallation
(yourcomputerismissingsomefilesrequiredforthe installation).SearchforInstmsiw.exe(ifyourerunning Windows2000)amongthedownloadsat www.microsoft.com.Installthefileonyourcomputer, removethemodemfromyourcomputer,thenrerunthe installation. IftheIkernel Application Errorwindowappears:
a)Canceltheinstallation. b)Downloadthefile:
http://support.installshield.com/kb/files/Q108312/
ikernelupdate.exe. c)Installthefileonyourcomputer,removethemodem fromyourcomputer,thenreruntheinstallation. 7. UsetheNextandBackbuttonstonavigatethroughthe wizardnotingthefollowing:
Toproceedwiththeinstallation,youmustclickI accept the terms in the license agreement toindicateyouraccep tanceofthetermsofthelicenseagreement. Windowsdetectsthemodemandinstallsthedriversforit. Thismaytakeafewminutes.Oncecompleted,thesystem traymaydisplaythemessageYourdevicesarereadyto useorYournewhardwareisinstalledandreadytouse:
8. Ifyouarepromptedtorestartyourcomputer:
a)Saveanyopendocuments. b)Selecttheoptiontorestartyourcomputer. c)WaituntilyourcomputerrestartsandWindowsisready. 9. Whenyouarenotifiedthattheinstallationiscomplete, clickFinish. 10. IfWatcherhasnotstartedautomatically,startit:double clicktheWatchericon onyourdesktop. 11. Proceedtoconfigurethemodemtouseyouraccount(ifit wasnotpreactivated).SeeActivationonpage 29. Document 2130972. Rev 1.1 Jul.08 21 USB 598 Modem - User Guide Note: Do not forcefully insert the modem. This may damage the connector pins. Note: Do not forcefully insert the modem. This may damage the connector pins. Installing on a Mac computer ToinstallWatcherLiteandthemodemdrivers:
1. 2. 3. 4. 5. 6. 7. 8. IfyourcomputerhasaWiFiorBluetoothadapter,turnit off.(Forinstructions,seetheuserguideoronlineHelpof yourcomputer). InsertthemodemintoyourUSBslot(asdescribedin Insertingthemodemonpage 22). IntheFinderwindow,doubleclick SierraWirelessWatcherLite.mpkg. IntheWelcometotheSierraWirelessWatcherLite Installerwindow,clickContinue. IntheStandardInstallon...orEasyInstallon... window,clickInstall. Ifawindowappears,promptingyoutoenteryour password,enteryourMacpassword,andthenclickOK. Inthewindowwiththemessagethatyouwillhaveto restartyourcomputer,clickContinue Installation. IntheInstallationcompletedsuccessfullywindow,click Restart. 9. Afteryourcomputerrestarts,configurethemodemtouse youraccount(ifitwasnotpreactivated),asdescribedin Activationonpage 29. USB modem insertion and removal Inserting the modem Toinsertthemodemintoacomputer:
1. RemovetheprotectivecapfromtheUSBconnectorofthe modem. 2. GentlyinsertthemodemintotheUSBslot.Alternatively, youcanattachtheUSBextensioncable(includedinyour package)toyourcomputersUSBslot,andinsertthe modemintotheUSBextensioncable. Note: If your computers USB slot is vertical, use the USB extension cable. Do not insert the modem into a USB hub or a USB slot on a keyboard. 22 2130972 Installation Warning: If the orientation of your computers USB slot or the thickness of your computer are such that pressure is applied to the modems end or side (as shown by the red circle in the drawing below), you may damage the modem or your computer. In such cases, do not insert the modem directly into your computers USB slot; use the USB extension cable instead. See Using the USB extension cable on page 24. becomeslit. Ifsoundeffectsareenabled,thePCbeeps. WhenyouinsertthemodemonaWindowscomputer,the followingshouldoccur:
ThemodemspowerLED
TheSafelyRemoveHardwareiconappearsinthesystem tray,ifitisnotalreadydisplayedforanotherdevice(and unlessthefeaturehasbeendisabled). Windows Vista Windows 2000 Windows XP
Watcherlaunches(unlesstheautolaunchfeaturehasbeen disabled). Themodemispoweredassoonasyouinsertit. Removing the modem Windows Toremovethemodem:
1. CloseWatcherifitisopen. 2. IfamicroSDcardisinsertedintothemodem,ensure youvecompletedanyfiletransfers. 3. ClicktheSafelyRemoveHardwareiconinthesystemtray todisplaytheoptiontostopthedevice. Windows Vista Windows XP Windows 2000 Document 2130972. Rev 1.1 Jul.08 23 USB 598 Modem - User Guide 4. ClicktheSafely remove USB Mass Storage Device(Windows VistaorWindowsXP)orStop USB Mass Storage Device
(Windows2000)entryforthemodem. Ifadialogboxappearsnotifyingyouthatitissafeto removethedevice,clickOK. IfyourerunningWindows2000,clickStop Sierra Wireless
... EVDO Network Adapter. 5. 6. 7. Pullthemodemoutoftheslotbygrippingbothsidesof themodemandpullingthemodemstraightout. Mac Toremovethemodem:
1. Endyournetworkconnection(inWatcherLite,click Disconnect). 2. CloseWatcherLiteifitisopen. 3. IfamicroSDcardisinsertedintothemodem,ensure youvecompletedanyfiletransfers,andthenejectthe drive. 4. Pullthemodemoutoftheslotbygrippingbothsidesof themodemandpullingthemodemstraightout. Using the USB extension cable Optionally,youcanusetheUSBextensioncable(includedin yourpackage).Thisallowsyoutouseyourmodemincrowded spaces. Note: Use only the supplied USB extension cable; other cables may not work with the USB modem. You can alternatively use the USB extension cable with the laptop clip; see Using the USB extension cable and laptop clip on page 25. ToconnecttheUSBextensioncable:
1. 2. InsertoneendoftheUSBextensioncableintotheUSBport ofyourcomputer. InsertthemodemintotheUSBextensioncable.Whenthe modemandthecableareproperlyconnected,themodems powerLED becomeslit(blue,orblinkingamber). 24 2130972 Installation Using the USB extension cable and laptop clip YoucanalternativelyusetheUSBextensioncabletogether withthelaptopclip.Insomeareas,usingthelaptopclipwill improvetheperformanceofyourmodem. Note: Use only the supplied USB extension cable and laptop clip;
other cables and clips may not work with the USB modem. ToconnecttheUSBextensioncableandlaptopclip:
1. Slidethemodemintothelaptopclip. 2. ConnecttheUSBextensioncabletothemodem. Modem Laptop clip USB extension cable 3. ConnecttheotherendoftheUSBextensioncabletothe USBportofyourcomputer. Whenthemodemandthecableareproperlyconnected, themodemspowerLED amber). becomeslit(blue,orblinking 4. Placethelaptopclipontopofyourlaptop,asshowninthe drawingbelow. Document 2130972. Rev 1.1 Jul.08 25 USB 598 Modem - User Guide Using a microSD card YourcomputerrecognizesthemicroSDcardasaremovable storagedevice. TheUSB 598modemsupportsmicroSDcardsupto32 GB capacity. Note: Using microSD cards larger than 32 GB can cause data loss and damage your modem. Inserting the microSD card ToinsertthemicroSDcard:
1. Gentlyflipopenthetab
(labelledmicroSD)onthe sideofthemodem(1). 2. HoldthemodemwiththeLEDs facingup. 1 2 3. GentlyinsertthemicroSDcard
(labelfacingupseetheabovephoto)intotheslotonthe sideofthemodem(2)untilthemicroSDcardclicksinto place. IfyourmicroSDcardhasnotbeenformatted,orisinafor matthatyourcomputerdoesnotrecognize,youmaybe promptedtoformatthemicroSDcard. Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card. Removing the microSD card ToremovethemicroSDcard:
1. Ensureyouvecompletedanyfiletransfers. 2. Safelyremovethehardware:
inWindowsVista;
WindowsVistaandWindowsXP:ClicktheSafely RemoveHardwareicon(
dowsXP)inthesystemtray,andclicktheSafely remove USB Mass Storage DeviceentryforthemicroSDcard. Windows2000:ClicktheSafelyRemoveHardwareicon inthesystemtray,andclicktheStop USB Mass Storage DeviceentryforthemicroSDcard. inWin 26 2130972 Installation Mac:Ejectthedrive. 3. Usingyourfingernailorathinblunt object,gentlypressthemicroSDcardin andthenrelease;itshouldpartiallypop outofitsslot,asshowninthephoto. 4. RemovethemicroSDcardandstoreitin asafeplace. 5. ClosethetaboverthemicroSDcardofthemodem. Using an external antenna Youcanimprovethesignalstrength,byattachinganexternal antenna(soldseparately).Therecommendedantennaisthe 5bandbladeantennawithSMKconnector,availablefrom www.sierrawireless.com. Toattachtheexternalantenna:
1. RemovetheUSBmodemfromyourcomputer. 2. Flipopentheunlabeledtab(onthesideofthemodem). 3. Holdingtheantennacablebytheconnector(end)part, carefullypushtheconnectorpartofthecableintothe correspondingconnectoronthemodem. 4. CarefullyinserttheUSBmodemintoyourcomputersUSB slot. Document 2130972. Rev 1.1 Jul.08 27 USB 598 Modem - User Guide 28 2130972 4 4: Activation Account configuration procedures Activating on a Windows computer Activating on a Mac computer Account configuration procedures Thefinalsteptomakingthemodemoperationalisconfiguring ittouseyourCDMAserviceprovideraccount.Theprocessof activationconfiguresyourmodemwiththerequiredaccount parameters(phonenumber,username,password,andsoon). Ifyoupurchasedapreactivatedmodem,thisstepisnot necessary.Oncetheapplicationsoftwareanddriversare installed,themodemisreadyforuse.ProceedtoWatcher Basics(Windows)onpage 33orWatcherLiteBasics(Mac) onpage 43. Otherwise,youmustusetheActivationWizard(Windows;
describedbelow)orActivationAssistant(Mac;seepage 30)to activateandconfigureyouraccount. Activating on a Windows computer Activation Wizard TheActivationWizardwalksyouthroughtheprocessof configuringanaccount.Theprocessandoptionsvarybasedon theserviceprovider. Thissectionisaguideonly.ConsulttheQuickStartGuide, andfollowthedirectionsonscreenandinstructionsgivenby yourserviceproviderrepresentative. Ifyourmodemdoesnothaveanactivatedaccount,and Watcherhasstartedautomatically,thentheActivationWizard shouldstartautomatically.Ifthisdoesnothappen:
1. EnsureWatcherisrunning.Ifitisnot,doubleclickthe Watchericon onyourdesktop. 2. StarttheActivationWizard:selectTools > Activation Wizard. Document 2130972. Rev 1.1 Jul.08 29 USB 598 Modem - User Guide 3. IftheAutomated Activationoptionisnotavailable,select Manual ActivationandgotoManualactivation(below). 4. SelecttheAutomated Activationoption. TheactivationprogressisdisplayedintheActivationWiz ardwindow.Iftheprocessissuccessful,thewindowdis playsActivation successful. Note: If the window does not display Activation successful, retry the process. If the process continues to fail, use manual activation (below) or contact your service provider. Atthispointyourmodemisreadytouse. ProceedtoWatcherBasics(Windows)onpage 33. Manual activation Manualactivationinvolvesphoningyourserviceprovider, exchanginginformation,andenteringyouraccountinfor mationintotheappropriatefieldsinthewizard.(Tousethis method,yourequireaphone.) UsetheNextandBackbuttonstonavigatethroughthewizard, notingthefollowing:
Prepareyourbillinginformation,beforeyouphonethe serviceproviderorproceedtothenextwindow.
Contactyourserviceprovider.Informyourservice providerthatyouareactivatingyourSierraWireless USB 598modem.Therepresentativewillrequestyour ESN (ElectronicSerialNumber)orMEID.Thisisdisplayed intheActivationWizard(andisprintedonthemodem boxandonthelabelonthebackofthemodem).
Aspromptedbythewizard,entertheinformation providedbytheservicerepresentative. SelectFinishinthefinalwindowofthewizard.
OncompletionoftheActivationWizard,themodemisready foruse.ProceedtoWatcherBasics(Windows)onpage 33. Activating on a Mac computer Afteryourcomputerhasrestarted:
1. RunWatcherLite:inFinder,chooseGo > Applications,and thendoubleclickSierra Wireless Watcher.WatcherLite shouldstart. IftheNewPortDetectedwindowappears,clickContinue. 2. 30 2130972 Activation 3. Ifawindowappears,promptingyoutoenteryour password,enteryourMacpassword,andthenclickOK. WatcherLitedisplaysastatusmessageortheActivation Assistantwindow. 4. Usethefollowingtabletodetermineyournextactions. Table 4-1: Text/window displayed, and your next action Text/window Description/next action displayed Disconnected Device is Locked Activation Assistant window Your device is preactivated. You are ready to connect to the network. Proceed to Watcher Lite window on page 44. Your device is preactivated. Unlock the device:
1. If the Unlock Device window is not displayed: from the Extras item on the Sierra Wireless Watcher menu, choose Unlock Device. In the Unlock Device window , enter the lock code (PIN), and click OK. 2. If you cant recall your lock code, try using the last four digits of your devices phone number or try 0000. If none of these work, contact your service provider. Once your device is unlocked, you are ready to connect to the network. Proceed to Watcher Lite window on page 44. Your device is not activated. 1. Click Continue to indicate that youd like to activate your device. Watcher Lite will display Activating Sierra Wireless ... EVDO Modem Device. Wait until the process is completed. If provisioning is successful, Watcher Lite displays Disconnected, after which you are ready to connect to the network. Proceed to Watcher Lite window on page 44. If the Device Activation Failed! window is displayed, use the Activation Assistant
(see page 32). 2. Not activated Your device is not activated. Use the Activation Assistant (see page 32). Document 2130972. Rev 1.1 Jul.08 31 USB 598 Modem - User Guide Activation Assistant Ifyourdeviceisnotactivated,usetheActivationAssistant:
1. FromtheExtrasitemontheSierraWirelessWatchermenu, chooseActivation. IntheActivationAssistantwindow,clickContinue. 2. 3. Ensureyouhavetheitemslistedonthescreen,andphone yourserviceprovider.Informthemthatyouareactivating aSierraWirelesswirelessdevice. 4. Followtheinstructionsofyourserviceprovidertoactivate yourdevice.Writedownthisinformationthatyourservice providergivesyou(dependingonyourserviceprovider, someofthefollowingitemsmaynotapply):
Activationcode(MSL):____________________________ USB 598phonenumber(MDN):
_____________________________ MIN/IMSI_S(ifnotthesamevalueasyourMDN[above]):
_____________________________ MSID:_____________________________________________ Afteryourserviceprovidersetsupyouraccountonthe network,yourdeviceisactivated. 5. Tocompletetheactivationprocess,entertheinformation 6. 7.
(thatyouwrotedown)intothefieldsonthescreen,andgo throughtherestoftheActivationAssistant. Ifawindowappears,promptingyoutoenteryour password,enteryourMacpassword,thenclickOK. IftheNewPortConfigurationwindowappears,click Continuetoautomaticallyconfigureyourcomputertouse yourdevice. 8. ProceedtoWatcherLitewindowonpage 44. 32 2130972 5: Watcher Basics (Windows) Starting and closing 5 Watcher Components of the Watcher Window Interpreting icons GPS Monitor window Online Help Warranty Troubleshooting WatcheristheWindowsapplicationthatallowsyoutomanage andmonitortheconnectionbetweenthemodemandthe CDMAnetwork.YouuseWatcherto:
Determineyoursignalstrength,roamingstatus,3Ghigh speeddataavailability,andothernetworkconnection parameters Initiateandenddatacalls
Uselocationbasedservices(subjecttofeatureavailability)
Viewcallstatistics
ReceiveandsendSMSmessages
Customizefeaturesandoptions DependingonWatchersettings,youmaybeabletoconnectto theCDMAnetworkwithoutstartingWatchersimplyby launchingwhateverapplicationyouwanttouse(suchasyour webbrowseroremailapplication);fordetails,seetheonline helptopicAutoconnectbehaviour.However,Watcherand itsiconinthesystemtraywontbeavailableforyoutomonitor thestatusoftheconnection.Locationbasedservicesalsowont beavailable. Starting and closing Watcher DependingonyoursettingsintheOptionswindow,Watcher maylaunchautomaticallyanytimeyouinsertthemodem.You canalsolaunchWatcherby:
DoubleclickingtheWatchericon
Selecting:
InWindowsVistaorWindowsXP:Start > All Programs >
Sierra Wireless > Watcher > Watcher InWindows2000:Start > Programs > Sierra Wireless >
Watcher > Watcher onyourdesktop Document 2130972. Rev 1.1 Jul.08 33 USB 598 Modem - User Guide ThestandardWindowscontrolbuttonsintheupperright cornerofthewindowareusedtominimizeorcloseWatcher. Whenminimized,Watcherdoesnotappearasataskbar button.Instead,aniconisshowninthesystemtray,usuallyat therightendofthetaskbar.(SeeMinimizediconson page 38.) Components of the Watcher window Thewindowhasthreeareasthatdisplaymessagesandicons:
theConnectionStatusArea(page 36),CallStatusArea
(page 37),andIndicatorArea(page 38).Theseareasareshown inFigure 51thatfollows. Amenubarislocatedontheupperleftsideofthewindow. Windowscontrolbuttonsareinthetoprightcorner. Menu bar Toggle Full/Compact button Minimize button Close button Connection Status Area Call Status Area Indicator area Connect/
Disconnect button Figure 5-1: Watcher window Foradetaileddescriptionofeachoptioninthemenus,seethe onlinehelp. 34 2130972 Watcher Basics (Windows) Window controls
TheMinimizebuttonclosestheWatcherwindowbutleaves theapplicationrunning.WhenWatcherisminimized,you canusetheWatchericoninthesystemtraytodetermine themodemstatus.(SeeMinimizediconsonpage 38.) ThisiconreplacesataskbarbuttonforWatcher. Onceminimized,youcanredisplaytheWatcherwindow bydoingoneofthefollowing:
ClickingtheWatchericoninthesystemtray. DoubleclickingtheWatcherdesktopshortcut LaunchingWatcherfromtheStartmenu.
TheToggle Full/Compactbutton isusedtoswitch betweenthefullWatcherwindowandthecompactview:
Thecompactviewallowsyoutoseeconnectionstatusand indicatorswhileusinglessspaceonthedesktop.Ifyou rightclickthecompactview,amenuisdisplayed.From thismenuyoucanopensomeoftheotherWatcherwin dowsorestablish/endadataconnection. Toreturntofullview,clicktheviewtogglebuttoninthe topright.
TheClosebutton isusedtoexitWatcher. Docking YoucansettheWatcherwindowtojumptotheedgeofyour screenwhenyoumovethewindowclosetoanedge.Thislets youeasilypositionWatcherinacornerofthescreen.
SelectView > Docking Always On Top YoucansetWatchertoalwaysdisplayinfrontofother windows.Thisallowsyoutomonitorconnectionstatuswhile usinganothermaximizedapplication,suchasyourweb browser.
SelectView > Always On Top Document 2130972. Rev 1.1 Jul.08 35 USB 598 Modem - User Guide Interpreting icons Watchermakesextensiveuseoficonstoindicatestatusand events.Thevariousiconsaredescribedinthefollowing sectionsonthedisplayareasofWatcher. Connection Status Area TheConnectionStatusAreausestheiconsshowninthe followingtable. Table 5-1: Connection Status Area icons Icon Meaning Modem not detected. You may be able to resolve this by doing one of the following:
- Unlocking the modem (Tools > Unlock Modem)
- Powering the modem on (Tools > Turn Radio On)
- Ejecting the modem and re-inserting it If this icon is still displayed, restart your computer. The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases, to a maximum of five bars. When the bars are dimmed and the antenna icon is crossed out, no connection is possible for one of these reasons:
You are outside the CDMA network coverage area The signal strength is too weak A network or account problem is preventing the modem from obtaining service 1xEV-DO Rev. A icon. 1xEV-DO Rev. 0 icon. 1X icon. When only the letters are displayed, you have acquired service, but have not established a data connection. When the indicator has a gray background, the network connection is dormant. (You are connected, but there is currently no traffic.) When the indicator has a darker background, you have a data connection on the wireless service. 36 2130972 Watcher Basics (Windows) Table 5-1: Connection Status Area icons (continued) Icon Meaning The Roaming Status indicator shows whether you are roaming onto the network of a service provider other than your own. When the indicator is off (gray), you are within the local coverage area of your service provider. When the indicator is on (solid black), you are roaming. Your coverage area and account charges depend upon your service provider and the type of account you have. There may be surcharges for roaming service. If there is no roaming agreement between your service provider and the local carrier, you may be unable to establish data connections and use other features. Location-based services may not be available
(depending on the settings of your device, the mechanism that the network and your device use to obtain location information, and other factors). Call Status Area TheCallStatusAreadisplaysmessagesrelatedtothestatusor progressofaconnection. Whereadurationtimerisshown,timingbeginswhenthecall isinitiatednotfromthetimethecallisfullyconnected.This isameasureofthetimethemodemhasbeenusingtheradio channel(awirelessnetworkresource). Click this display to exit PowerSave modeindicatesthatthe modemcouldnotfindasystemwithina15 minuteinterval.To conservepower,themodemreduceschannelscanningtoonce everythreeminutes.ToforcethemodemoutofPowerSave mode,clickintheCallStatusArea.Themodemperformsa channelscanand,ifnonetworkisdetected,returnsto PowerSavemode. Document 2130972. Rev 1.1 Jul.08 37 USB 598 Modem - User Guide Indicator area TheIndicatorareadisplaysaniconthatnotifiesyouwhenyou receiveSMSmessages,andaniconthatreflectstheGPSstatus
(subjecttofeatureavailability;networkoperatordependent). Table 5-2: Indicator Area icons Icon Meaning The SMS message indicator shows whether you have unread messages. A blinking icon indicates that there are one or more urgent or important unread messages. To display the SMS Express window (in which the messages are displayed) select Tools > SMS Express, or double-click the icon. If you position the mouse pointer over the GPS icon, the ToolTip shows the GPS status (on or off). Double-click the icon to open the GPS Monitor window
(page 39).
(Network operator dependent; this icon may not be displayed.) Minimized icons WatcherdisplaysaniconintheWindowssystemtray(which isusuallylocatedinthelowerrightcornerofyourscreen).The systemtrayiconindicatesyourconnectionstatusornotifies youwhenyouhaveSMSmessages. Table 5-3: System tray icons Icon Meaning Watcher cannot detect the modem. Ensure that the modem is powered on, not locked, and properly connected to your computer. You are in service on the network but have no active data connection. The number of red bars indicates the signal strength. You have an active data connection. The number of green bars indicates the signal strength. You have a new SMS message. 38 2130972 Watcher Basics (Windows) SMSmessage(s) Onlyoneiconcanbedisplayedatatime.Thepriorityoficons, fromhighesttolowest,is:
Nomodemdetected
Activeorinactiveconnection. Forexample,ifyouhaveunreadSMSmessages,andthen establishadataconnection,theiconstilldisplaysasanunread SMSmessage. GPS Monitor window TheGPSMonitorwindowreportsGPSdatafromyour modem. Themodemmusthaveafixonatleastfoursatellitestoreport latitude,longitude,altitude,velocityandheading.(Thestatus baratthebottomoftheGPSMonitorwindowindicateshow manysatellitesarebeingtracked.) ToopentheGPSMonitorwindow:
1. InWatcher,selectTools > Display GPS. or DoubleclicktheGPSicon window(networkoperatordependent;thisiconmaynot beavailable). inthemainWatcher TheGPSMonitorwindowreports:
LongitudeandLatitudeyourcoordinatesindegrees, minutes,andseconds.
Directionyourdirectionindegreesfromtruenorth(0), increasingclockwise. Speedcalculatedbasedonyourcurrentlatitudeand longitudeandthelastreading(onesecondprevious).This iseitherinkilometersperhourormilesperhour, dependingonyourchosenoption.
Altitudeyouraltituderelativetomeansealevel,in eitherfeetormeters,dependingonyourchosenoption.
HEPEHorizontalEstimatedPositionError.Reflects accuracy(horizontal/verticalprecision). Document 2130972. Rev 1.1 Jul.08 39 USB 598 Modem - User Guide
GPSportportusedforGPSactivity.
Updateddate/timethattheGPSvalueswerelast acquired.ThedisplayformatisbasedonyourControl PanelsettingsinWindows. FromtheGPSMonitorwindowyoucan:
Determinethenumberofsatellitesbeingtracked
Getyourcurrentlocation
Viewamapofyourcurrentlocation
ConfigureGPSsettings FordetailedinformationonusingGPSandconfiguringthe settings,seetheonlineHelpofGPSMonitor. Start/stopatrackingsession Online Help TheWatcherandGPSMonitorapplicationsincludeextensive onlinehelptoprovideoperatinghintsandstepbystep instructionsforgettingthemostfromyourmodem. Youcanaccessonlinehelpinseveralways:
UseWindowsExplorertonavigatetoProgram Files >
Sierra Wireless Inc > Watcher > Help,anddoubleclick Watcher_ENU.chm(forWatcherhelp)orGPS_ENU.chm (for GPSMonitorhelp). Press<F1>inanywindow. Thehelpfileshaveatableofcontents,anindex,andsearch capabilities. Warranty YoucanaccessaPDFofthewarranty,in:
WindowsVistaorWindowsXP:Start > All Programs >
Sierra Wireless > Watcher
Windows2000:Start > Programs > Sierra Wireless > Watcher 40 2130972 Watcher Basics (Windows) Troubleshooting Theonlinehelpincludesdescriptionsofmostcommonerror messages.LookinthetableofcontentsunderTroubleshooting. Forhelpwithotherproblems:
ConsulttheSierraWirelesswebsiteat www.sierrawireless.com,whereyouwillfindanextensive knowledgebasethatcanbesearchedtoaddressmost problems.
Contactyourserviceprovider. Document 2130972. Rev 1.1 Jul.08 41 USB 598 Modem - User Guide 42 2130972 6: Watcher Lite Basics (Mac) Starting and closing 6 Watcher Lite Watcher Lite window Watcher Lite menu Connecting to the options network Displaying your phone number and ESN Security Powering the modem off Warranty Troubleshooting Uninstalling the Watcher Lite software WatcherLiteistheMacapplicationthatallowsyoutomanage andmonitortheconnectionbetweenthemodemandthe CDMAnetwork.YouuseWatcherLiteto:
Determineyoursignalstrength,roamingstatus,3Ghigh speeddataavailability,andothernetworkconnection parameters Initiateandenddatacalls
Viewcallstatistics Starting and closing Watcher Lite TostartWatcherLite:
1. Ensurethemodemisinsertedintoyourcomputer. 2. TocloseWatcherLite:
1. ClickthebuttonintheupperleftcorneroftheWatcher InFinder,chooseGo > Applications > Sierra Wireless Watcher. Litewindow. Document 2130972. Rev 1.1 Jul.08 43 USB 598 Modem - User Guide Close Indicator area Watcher Lite window Thewindowhastwoareasthatdisplaymessagesandicons:
theMessageArea,andIndicatorArea.Theseareasareshown inFigure 61thatfollows. Minimize Resize Message area Establish/
cancel a connection Figure 6-1: Watcher Lite window TheWatcherLitewindowmaydisplay,dependingonthe coverageandconnectionstate,someofthefollowingiconsand text:
Table 6-1: Watcher Lite icons and text Icon/text Meaning CDMA network signal strength, indicated by the number of bars. You are outside the CDMA network coverage area. You have 1X and 1xEV-DO Rev. 0 coverage. You have 1X and 1xEV-DO Rev. A coverage. You have 1X coverage. You have 1xEV-DO Rev. 0 coverage. You have 1xEV-DO Rev. A coverage. You are roaming. Your coverage area and account charges depend upon your service provider and the type of account you have. There may be surcharges for roaming service. If there is no roaming agreement between your service provider and the local carrier, you may be unable to establish data connections and use other features. You are within the local coverage area of your service provider (not roaming). 44 2130972 Watcher Lite Basics (Mac) Table 6-1: Watcher Lite icons and text (continued) Icon/text Meaning Rx Tx Amount of data received from the network. Amount of data transmitted to the network. Connection states TheWatcherLitewindowcandisplayvariousconnectionand interactionstates,including:
Nodevicedetected
Notactivated
UpdatingUserProfile
Disconnected
Connecting
Connected
DeviceisLocked No device detected WatcherLitedidnotdetectthemodem.TheConnectbuttonis unavailable. 1. Insertthemodem.Ifitisalreadyinserted,removeand reinsertit;waitafewmoments. Ifthismessageisstilldisplayed,uninstall(page 50)and reinstallWatcherLite. 2. Not activated Touseyourmodem,youmustactivateit.UsetheActivation Assistant(page 32). Updating User Profile WatcherLiteisperformingaccountsetupforyoubymakinga connectiontotheCDMAnetworkandusingasecureInternet connectiontodownloadaccountparameterstoyourmodem. Disconnected WatcherLiteisreadytomakeaconnectiontothenetwork.The Connectbuttonisavailable;thesignalstrengthicon(
coverageindicator(
),andtheroamingicon(
visible. Toconnecttothenetwork,clicktheConnectbutton.
)are Connecting WatcherLiteisestablishingaconnectiontothenetwork. Document 2130972. Rev 1.1 Jul.08 45 USB 598 Modem - User Guide
),coverageindicator(
Connected Theconnectionisestablished.Inadditiontothesignalstrength icon(
amountofdatareceived(Rx)andtransmitted(Tx)arealso displayed.(Seethenoteonpage 47.) Toendtheconnection,clickDisconnect.
),theamountoftimeyouvebeenconnectedandthe
),androamingicon Device is Locked Themodemislocked,sothatotherscannotusethemodem andyouraccount.Tousemostofthefeatures,youmust unlockthemodem(page 49). Determining the type of coverage AniconinWatcherLite(
)indicatesthetypeofcoverage youhave(forexample,1X[synonymof1xRTT]or1xEVDO). Seethetableonpage 44. Watcher Lite menu options Thefollowingtabledescribesthemenuoptionsavailablefrom theExtrasitemontheSierraWirelessWatchermenu. Table 6-2: Watcher Lite menu options Menu item Description Turn ... Device Off Power off your modem. See Powering the modem off on page 49. Activation Activate your modem. See Activation Assistant on page 32. Data Provisioning Lock Device /
Unlock Device About ... Device Provision your modem. Lock your modem so that others cannot use it to access your account; unlock your modem so that you can use it. See Locking the modem on page 48, or Unlocking the modem on page 49. View information about the modem. See Displaying your phone number and ESN on page 47. Open Internet Connect View, configure, and use the data and VPN connections available on your computer (for example, WWAN). 46 2130972 Watcher Lite Basics (Mac) Connecting to the network IntheWatcherLitewindow,clickConnect. Toconnecttothenetwork:
1. Onceyoureconnectedtothenetwork,WatcherLitedisplays Connected,theamountoftimeyouvebeenconnected,and theamountofdatareceived(Rx)andtransmitted(Tx). Note: In some cases, the Connect button can establish a connection to the network, even if the button seems unavailable. If nothing seems to happen when you click the button, ensure that the modem is properly inserted, and not locked (see Unlocking the modem on page 49). Viewing the amount of data transferred Onceyoureconnectedtothenetwork,WatcherLiteshowsthe amountofdatareceived(Rx)andtransmitted(Tx). Note: The information is not intended for billing purposes. Onceyouendtheconnection,allnumbersresettozero. Ending a connection Toendyournetworkconnection:
1. IntheWatcherLitewindow,clickDisconnect. Displaying your phone number and ESN Toviewyourphonenumber(DirectoryNumber)andESN:
1. FromtheExtrasitemontheSierraWirelessWatchermenu, selectAbout ... Device. Security Whenitisdisconnected,youcanlockyourmodemsothat otherscannotusethemodemandyouraccount.Afourdigit lockcodeisneededtounlockthemodem. Document 2130972. Rev 1.1 Jul.08 47 USB 598 Modem - User Guide Initial lock code Theinitiallockcodevalueisdeterminedbyyourservice provider. Forserviceproviderconfigurationsthatdonotrequireaccount activation,adefaultlockcodeissetatthefactorytoavalue determinedbytheserviceprovider.Forassistance,contact yourserviceprovider. ConfigurationsthatusetheActivationAssistantorautomated activationsettheinitiallockcodetothelastfourdigitsofyour accountphonenumberwheneveranewphonenumberis activated. Note: The security lock code is reset to the last four digits of the phone number whenever an account is activated. Warning regarding the lock code Ifyoulockthemodemandforgetthelockcode,youwillnot beabletousethemodemuntilyoureceiveassistancefrom yourserviceprovider. When the modem is locked Whenthemodemislocked,youcan:
Unlockthemodem(page 49).
Whenthemodemislocked,youcannot:
Makedataconnections(theConnectbuttonisunavailable).
RuntheActivationAssistant. Poweroffthemodem(page 49). Locking the modem Note: If you forget the lock code, you will not be able to use the modem until you receive assistance from your service provider. Tolockthemodem:
1. Endanyactiveconnection.(Youcanlockthemodemonly whenitisdisconnected;page 45.) 2. FromtheExtrasitemontheSierraWirelessWatchermenu, 3. chooseLock Device. IntheLockDevicewindow,enterthelockcode(PIN), andclickOK. 48 2130972 Watcher Lite Basics (Mac) Whenthemodemislocked,WatcherLitedisplaysDeviceis Locked.TheConnectbuttonisunavailable. Unlocking the modem Whenthemodemislocked,WatcherLitedisplaysDeviceis Locked. Tounlockthemodem:
1. IftheUnlockDevicewindowisnotdisplayed:fromthe ExtrasitemontheSierraWirelessWatchermenu,choose Unlock Device. IntheUnlockDevicewindow,enterthelockcode(PIN), andclickOK. Ifyoucantrecallyourlockcode,tryusingthelastfour digitsofyourmodemsphonenumber.Ifthisdoesntwork, callyourserviceprovider. 2. Whenthemodemisunlocked,WatcherLitenolongerdisplays DeviceisLocked. Powering the modem off Ifyouareusingyourmodeminanaircraft,hospital,orother environmentwherethemodemmaycauseinterference,you canpowerthemodemoff(withoutremovingitfromyourUSB slot),andstilluseotherfunctionsofyourcomputer. Thisalsoallowsyoutoconserveyournotebookcomputers battery. Topowerthemodemoff:
1. Closeanyactivedataconnection(inWatcherLite,click Disconnect). 2. FromtheExtrasitemontheSierraWirelessWatchermenu, selectTurn Device Off. Whenthemodemispoweredoff,WatcherLitedisplaysNo devicedetected. Topowerthemodemon:
1. Removethemodem(page 23)andreinsertit. Document 2130972. Rev 1.1 Jul.08 49 USB 598 Modem - User Guide Warranty TheSierraWirelesswarrantyisinstalledasaPDFfileonyour Macdesktop. Troubleshooting
ConsulttheSierraWirelesswebsiteat www.sierrawireless.com,whereyouwillfindanextensive knowledgebasethatcanbesearchedtoaddressmost problems.
Contactyourserviceprovider. Uninstalling the Watcher Lite software Note: As part of the software removal process you will be prompted to restart your computer; save any open documents. ToremovetheWatcherLitesoftwarefromyourcomputer:
1. ExitWatcherLite(page 43). 2. Removethemodem.(SeeRemovingthemodemon page 23.) 3. OnyourMacdesktop,doubleclickSierraUninstaller. 4. ClickProceed. 5. Ifawindowappears,promptingyoutoenteryour password,enteryourMacpassword,andthenclickOK. 6. ClickRestart Now. 50 2130972 7: Technical Specifications LED operation Radio frequency and 7 electrical specifications Environmental specifications ThischapterdescribesthefunctionoftheLEDs,andprovides technicalproductdataforthemodem. LED operation ThemodemhastwoLEDlights.TheLEDsoperateasfollows:
Table 7-1: LED operation LED State Indicates Off The modem has no power. You have powered off the modem, or the modem is not completely inserted into the USB slot, or the computer is in suspend mode (Windows) or sleep mode
(Mac), which powers down the modem. Blue, not blinking The modem has power and is working properly. Blue, blinking Amber, blinking The modems firmware is being updated. Do not remove the modem. The modem is searching for service. If this LED state persists:
Ensure the modem is properly connected to your computer. If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer. You may be able to improve the signal strength, by attaching an external antenna
(page 27). Ensure you are within the CDMA network coverage area. For coverage information, contact your service provider.
Check with your service providera network or account problem may be preventing the wireless device from obtaining service. Amber, not blinking An error has occurred. Remove the modem
(page 23) and reinsert it. Document 2130972. Rev 1.1 Jul.08 51 USB 598 Modem - User Guide Table 7-1: LED operation (continued) LED State Indicates Off No service is available. See the suggestions for Amber, blinking on page 51. Amber, blinking 1X coverage is detected. Ready to connect to the network (click Connect). Amber, not blinking The modem is connected to the 1X network, and can send or receive data. Blue, blinking 1x-EVDO coverage (Rev. 0 or Rev. A) is detected. Ready to connect to the network
(click Connect). Blue, not blinking The modem is connected to the 1x-EVDO network, and can send or receive data. Radio frequency and electrical specifications Table 7-2: Radio frequency and electrical specifications Approvals Voltage Current Compliant with:
IS-2000 Release 1.0 (CDMA 1X) IS-707-A Data, IS-856 (CDMA 1x-EVDO), IS-866, IS-878, IS-890, CDMA Development Group FCC (ID: N7NU598) Industry Canada (ID: 2417C-U598)
+5.0 Vdc from USB slot Maximum: 550 mA (from USB port) Typical data call current (talk mode):
Standby:
330 mA (1X) 410 mA (1xEV-DO) 60 mA (1xEV-DO/IS2000 hybrid mode) Transmitter power Transmit Receive 250 mW (+24 dBm) average PCS:
1850 to 1909.95 MHz Cellular: 824.04 to 848.97 MHz PCS:
1930 to 1989.95 MHz Cellular: 869.04 to 893.97 MHz GPS:
1575.42 MHz Channel spacing 1.25 MHz 52 2130972 Technical Specifications Table 7-2: Radio frequency and electrical specifications (continued) Frequency stability 150 Hz Environmental specifications Table 7-3: Environmental specifications Operating temperature Storage temperature Humidity Vibration
-20 to +55C
-40 to +85C 95%, non-condensing Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating) Drop 1 m on concrete on each of 6 faces, 2 times Document 2130972. Rev 1.1 Jul.08 53 USB 598 Modem - User Guide 54 2130972 8: Regulatory Information Important safety/
Important safety/compliance information compliance information 8 ThedesignoftheUSB 598modemcomplieswithU.S.Federal CommunicationsCommission(FCC)andIndustryCanada
(IC)guidelinesrespectingsafetylevelsofradiofrequency(RF) exposureforportabledevices,whichinturnareconsistent withthefollowingsafetystandardspreviouslysetby Canadian,U.S.andinternationalstandardsbodies:
ANSI/IEEEC95.11999,IEEEStandardforSafetyLevelswith RespecttoHumanExposuretoRadioFrequencyElectromag neticFields,3kHzto300GHz
NationalCouncilonRadiationProtectionandMeasure ments(NCRP)Report86,1986,BiologicalEffectsand ExposureCriteriaforRadioFrequencyElectromagneticFields
HealthCanada,SafetyCode6,1999,LimitsofHuman ExposuretoRadiofrequencyElectromagneticFieldsinthe FrequencyRangefrom3kHzto300GHz InternationalCommissiononNonIonisingRadiation Protection(ICNIRP)1998,Guidelinesforlimitingexposureto timevaryingelectric,magnetic,andelectromagneticfields(up to300GHz)
FCC ID:N7NU598. CAUTION:TheUSB 598modemhasbeentestedforcompliance withFCC/ICRFexposurelimitsinthelaptopcomputer(s) configurationswithahorizontalandverticalUSBslotsandcan beusedinlaptopcomputerswithsubstantiallysimilar physicaldimensions,construction,andelectricalandRF characteristics.ThisUSBmodemmustnotbecolocatedor operatedinconjunctionwithanyotherantennaortransmitter. Useofthisdeviceinanyotherconfigurationmayexceedthe FCCRFExposurecompliancelimit.Note:IfthisUSBmodem isintendedforuseinanyotherportabledevice,youare responsibleforseparateapprovaltosatisfytheSARrequire mentsofPart2.1093ofFCCrules. WARNING:IftheorientationofyourcomputersUSBslotorthe thicknessofyourcomputeraresuchthatpressureisappliedto themodemsendorside,youmaydamagethemodemoryour computer.Insuchcases,donotinsertthemodemdirectlyinto yourcomputersUSBslot;usetheUSBextensioncableinstead. Document 2130972. Rev 1.1 Jul.08 55 USB 598 Modem - User Guide WARNING (EMI) - United States FCC InformationThisequipment hasbeentestedandfoundtocomplywiththelimitsfora Class Bcomputingdeviceperipheral,pursuanttoPart15,22, and24oftheFCCrules.Theselimitsaredesignedtoprovide reasonableprotectionagainstharmfulinterferenceina residentialinstallation. Thisequipmentgenerates,uses,andcanradiateradio frequencyenergyand,ifnotinstalledandusedinaccordance withtheinstructions,maycauseharmfulinterferencetoradio communications.However,thereisnoguaranteethatinter ferencewillnotoccurinaparticularinstallation. Ifthisequipmentdoescauseharmfulinterferencetoradioor televisionreception,whichcanbedeterminedbyturningthe equipmentoffandon,theuserisencouragedtotrytocorrect theinterferencebyoneormoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentand receiver.
Connecttheequipmentintoanoutletonacircuitdifferent fromthattowhichthereceiverisconnected.
Consultthedealeroranexperiencedradio/TVtechnician forhelp. ThisdevicecomplieswithPart15oftheFCCRules.Operation issubjecttotheconditionthatthisdevicedoesnotcause harmfulinterference. FCCguidelinesstipulatethattheantennashouldbemorethan 1.2 cmfromthe user. ThehighestreportedSARvaluesoftheUSB 598modemby SierraWirelessare:
1. Separationdistanceofatleast1.2 cmneedsto be maintainedtouserslapwiththeUSB 598modeminserted intothebottomUSBslotofthelaptopcomputer. CAUTION:Anychangesormodificationsnotexpressly approvedbySierraWirelesscouldvoidtheusersauthorityto operatetheequipment. WARNING (EMI) - CanadaThisdigitalapparatusdoesnot exceedtheClassBlimitsforradionoiseemissionsfromdigital apparatusassetoutintheinterferencecausingequipment standardentitledDigitalApparatus,ICES003ofthe DepartmentofCommunications. 56 2130972 Regulatory Information Cetappareilnumriquerespecteleslimitesdebruitsradiolec triquesapplicablesauxappareilsnumriquesdeClasseB prescritesdanslanormesurlematrielbrouilleur:Appareils Numriques,NMB003dicteparleministredesCommuni cations. IfyouhavepurchasedthisproductunderaUnitedStates Governmentcontract,itshallbesubjecttorestrictionsasset forthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitions Regulations(DFARs)Section252.2277013forDepartmentof Defensecontracts,andassetforthinFederalAcquisitions Regulations(FARs)Section52.22719forcivilianagency contractsoranysuccessorregulations.Iffurthergovernment regulationsapply,itisyourresponsibilitytoensure compliancewithsuchregulations. Document 2130972. Rev 1.1 Jul.08 57 USB 598 Modem - User Guide 58 2130972 Appendix A: Glossary A 1X 1x-EVDO bps CDMA CDMA 1X dormant ESN ExpressCard OneTimesRadioTransmissionTechnology(theonetimes referstothefrequencyspectrum).SupportsInternet connectionswithdataratesupto153 Kbps.Actualspeed dependsonthenetworkconditions.Compareto1xEVDO. Ahighspeedstandardforcellularpacketdatacommunica tions. Rev.AsupportsInternetconnectionswithdataratesupto 3.1 Mbps(downlinkfromthenetwork)and1.8 Mbps(uplink tothenetwork). Rev.0supportsInternetconnectionswithdataratesupto 2.4 Mbps(downlinkfromthenetwork)and153 Kbps(uplink tothenetwork). Averagedataratesare:forRev.A:450800 Kbps(downlink fromthenetwork)and300400 Kbps(uplinktothenetwork);
forRev.0:400700 Kbps(downlinkfromthenetwork)and 4080 Kbps(uplinktothenetwork). Actualspeeddependsonthenetworkconditions.Compareto 1X. bitspersecondTheactualdataspeedoverthetransmission medium. CodeDivisionMultipleAccessAwidebandspreadspectrum techniqueusedindigitalcellular,personalcommunications services,andotherwirelessnetworks.Widechannels
(1.25 MHz)areobtainedthroughspreadspectrumtransmis sions,thusallowingmanyactiveuserstosharethesame channel.Eachuserisassignedauniquedigitalcode,which differentiatestheindividualconversationsonthesame channel. Alsoknownas1X,thisisahighspeedstandardforCDMA cellularcommunications. ThepacketdataconnectionhasthelogicalPPPsessionleft openwhiletheunderlyingphysicallink(theradiochannel)is released.Whentrafficistoresume,aradiochannelis reacquiredandtheoriginalPPPsessionresumes. ElectronicSerialNumberTheuniquefirstgenerationserial numberassignedtothemodemforcellularnetworkuse. ComparetoMEID. Addinmemoryandcommunicationscardsforportable computers.ExpressCardisatrademarkofthePCMCIA. Document 2130972. Rev 1.1 Jul.08 59 USB 598 Modem - User Guide FCC GPS firmware host IS IS-95 Kbps LAN LED MEID MHz Mbps packet PC Card PCMCIA PCS FederalCommunicationsCommissionTheU.S.federal agencythatisresponsibleforinterstateandforeigncommuni cations.TheFCCregulatescommercialandprivateradio spectrummanagement,setsratesforcommunicationsservices, determinesstandardsforequipment,andcontrolsbroadcast licensing.Consultwww.fcc.gov. GlobalPositioningSystemAsystemthatusesaseriesof24 geosynchronoussatellitestoprovidenavigationaldata. SoftwarestoredinROMorEEPROM;essentialprogramsthat remainevenwhenthesystemisturnedoff.Firmwareiseasier tochangethanhardwarebutmorepermanentthansoftware storedondisk.
Acomputerthatusesamodemorasimilardeviceto answeracallingcomputer.
Asourceordestinationinthecommunicationnetwork.
Acomputerthatcontainsdataorfilestobeaccessedby clientcomputers.Alsoknownasaserver. InterimStandardAfterreceivingindustryconsensus,theTIA forwardsthestandardtoANSIforapproval. ThestandardforCDMA. KilobitspersecondActually1000,not1024,asusedin computermemorysizemeasurementsofkilobytes. LocalAreaNetwork LightEmittingDiodeAsemiconductordiodethatemits visibleorinfraredlight. MobileEquipmentIdentifierTheuniquesecondgeneration serialnumberassignedtothemodemforcellularnetworkuse. ComparetoESN. MegaHertzOnemillioncyclespersecond. Megabitspersecond Ashortfixedlengthblockofdata,includingaheader,thatis transmittedasaunitinacommunicationsnetwork. Addinmemoryandcommunicationscardsforportable computers.PC CardisatrademarkofthePCMCIA. PersonalComputerMemoryCardInternationalAssociation TheorganizationthatstandardizesExpressCardsand PC Cards. PersonalCommunicationsServicesAcellular communicationinfrastructurethatusesadifferentfrequency rangethanAMPS. 60 2130972 Glossary roaming SMS system tray TIA VPN Acellularsubscriberisinanareawhereserviceisobtained fromacellularserviceproviderthatisnotthesubscribers provider. ShortmessageservicesAfeaturethatallowsusersofa wirelessdeviceonawirelessnetworktoreceiveortransmit shortelectronicalphanumericmessages(upto160characters, dependingontheserviceprovider). Usuallylocatedinthelowerrightcornerofyourscreen TelecommunicationsIndustryAssociationAstandards settingtradeorganization,whosemembersprovide communicationsandinformationtechnologyproducts, systems,distributionservicesandprofessionalservicesinthe UnitedStatesandaroundtheworld.Consultwww.tiaonline.org. VirtualPrivateNetwork Document 2130972. Rev 1.1 Jul.08 61 USB 598 Modem - User Guide 62 2130972 Index Numerics 1xEVDO description,12 icon(Mac),44 icon(Windows),36 LEDcoverageisdetected,52 description,11 icon(Mac),44 icon(Windows),36 LEDcoverageisdetected,52 description,11 1X 3G A About...Device(Mac),46 account activation,17 configuration,29 activation(Mac) overview,17 ActivationAssistant,32 instructions,30 activation(Windows) overview,17 ActivationWizard,29 automated,30 manual,30 ActivationAssistant(Mac),32 ActivationWizard(Windows),29 altitude Windows,39 alwaysontop(Windows),35 amountofdatatransferred(Mac),47 antenna,external,27 approvals,52 automatedactivation(Windows),30 B bands,frequency,14 C cable,USBextension,24,25 callstatusarea(Windows),37 careandmaintenance,15 CDMA1X CDMA1xEVDO description,12 icon(Mac),44 icon(Windows),36 LEDcoverageisdetected,52 description,11 icon(Mac),44 icon(Windows),36 LEDcoverageisdetected,52 CDMAnetwork 3Gservices,11 frequencybands,14 serviceproviders,14 circuitswitcheddata(CSD) description,12 closebutton Mac,44 Windows,35 compactview(Windows),35 connecttothenetwork(Mac),47 Connected(Mac),46 Connecting(Mac),45 connectionstates(Mac),45 connectionstatus Mac,45 Windows(indicatorinsystemtray),38 connectionstatusarea(Windows),36 connection,end(Mac),47 contactinformation,4 coverage description,15 CSD(circuitswitcheddata) description,12 currentlocation(Windows) get,40 mapof,40 D data circuitswitcheddescription,12 dialupdescription,12 highspeed,11 QNC,12 DataProvisioning(Mac),46 datatransferred,amountof(Mac),47 DeviceisLocked(Mac),46 dialupdata description,12 direction,39 Disconnected(Mac),45 docking(Windows),35 dormant(Windows),36 Rev 1.1 Jul.08 63 USB 598 Modem - User Guide drivers description,14 installing(Mac),22 drivinginstructions,11 droptest,53 E electricalspecifications,52 ElectronicSerialNumber(ESN) description,18 view(Mac),47 EMIwarning,56 environmentalspecifications,53 ESN(ElectronicSerialNumber) description,18 view(Mac),47 EVDO description,11 icon(Mac),44 icon(Windows),36 LEDcoverageisdetected,52 expanded(full)view(Windows) description,34 togglebutton,35 extensioncable,24,25 externalantenna,27 F FCC compliance,56 ID,55 firmwareupgrades,4 frequencybands,CDMAnetwork,14 fullview(Windows) description,34 togglebutton,35 G GPS(Windows) overview,11 GPSMonitorwindow,39 icon,38 portnumber,GPS,40 GPSMonitorwindow(Windows),39 H hardware externalantenna,27 inserting,22 memorycard(microSDcard),26 modem,removing,23 hazards,2 help,online(Windows),40 help,troubleshooting Mac,50 Windows,41 HEPE(HorizontalEstimatedPositionError)(Windows), 39 highspeedpacketdata,11 HorizontalEstimatedPositionError(HEPE)(Windows), 39 humidity,53 I icons(Mac) coverage,44 indicatorarea,44 roaming,44 Seealsoindicators(Mac). icons(Windows) connectionstatus,36 coverage,36 GPS,38 indicatorarea,38 minimized,38 roaming,37 SMSmessages,38 systemtray,38 Seealsoindicators(Windows). ID,FCC,55 indicatorarea(Mac),44 indicatorarea(Windows),38 indicators(Mac) LEDlights,51 roaming,44 Seealsoicons(Mac). indicators(Windows) connectionstatus,38 GPS,38 LEDlights,51 roaming,37 SMSmessages,38 Seealsoicons(Windows). initiallockcode(Mac),48 installation,19 interference,56 Internet,12 K knowledgebase,41,50 L lanyard,13 laptopclip,25 latitude Windows,39 LBS(locationbasedservices) SeeGPS 64 2130972 LEDlights,51 liability,limitationof,3 limitationofliability,3 locationbasedservices(LBS) location,current(Windows) SeeGPS get,40 mapof,40 lockmodem(Mac),48 longitude Windows,39 M Mac activationofmodem/account,30 software(WatcherLite),43 systemrequirements,20 MacOSX,19 Macsoftware(WatcherLite) overview,43 areasinthewindow,44 connectionstates,45 indicators,44 installing,22 menuoptions,46 starting,43 text,44 uninstalling,50 mapofyourcurrentlocation Windows,40 MEID(MobileEquipmentIdentifier),18 memorycard(microSDcard),26 menuoptions(Mac),46 messagearea(Mac),44 messaging,text SeeSMS microSDcard inserting,26 removing,26 minimizebutton Mac,44 Windows,35 minimizedicons(Windows),38 MobileEquipmentIdentifier(MEID),18 N Nodevicedetected(Mac),45 noservice,52 Notactivated(Mac),45 notices,regulatory,55 numberofsatellitesbeingtracked,40 O onlineHelp(Windows),40 OpenInternetConnect(Mac),46 Index operatinghints(Windows),40 operatingsystemssupported,19 operatingtemperature,53 P packetdata,highspeed,11 phonenumber,view(Mac),47 POI(pointsofinterest),11 pointsofinterest(POI),11 port,GPS(Windows),40 powertheUSBmodemoff(Mac),49 PowerSavemode(Windows),37 preactivation,17 Q QNC,12 QuickNetConnect(QNC),12 R radiofrequencyspecifications,52 regulatoryinformation,55 requirements,system,19 roaming definition,15 indicator(Mac),44 indicator(Windows),37 S safety,2 salesdesk,4 satellitesbeingtracked,numberof,40 searchingforservice,51 security(Mac) overview,47 initiallockcode,48 lockmodem,48 unlockmodem,49 serviceindicator(Windows),38 shorttextmessagingSeeSMS signalstrength,CDMAnetwork Mac,44 Windows,36 SMS(Windows) messageindicator,38 software specifications overview,14 Mac,using,43 Windows,using,33 electrical,52 environmental,53 radiofrequency,52 speedoftravel,39 Document 2130972. Rev 1.1 Jul.08 65 USB 598 Modem - User Guide statusarea(Windows) callstatusarea,37 connectionstatusarea,36 indicatorarea(Windows),38 Windowssystemtray,38 storagetemperature,53 support Mac,50 Windows,41 suspendmode,51 systemrequirements,19 systemtrayicons(Windows),38 T taskbaricons(Windows),38 temperature,53 textmessaging SeeSMS tips,operating(Windows),40 trackingsession,40 travelingspeed,39 troubleshooting Mac,50 Windows,41 TRUInstall,10 TRULocate,11 SeealsoGPS Turn...DeviceOff(Mac),46 U uninstallingtheMacsoftware,50 unlockmodem(Mac),49 UpdatingUserProfile(Mac),45 upgrades,firmware,4 USBextensioncable,24,25 V vibration,53 VirtualPrivateNetwork(VPN),9 Vista,19 VPN(VirtualPrivateNetwork),9 W warning EMI,56 warranty WatcherLitesoftware(Mac) Watchersoftware(Windows) Mac,50 Windows,40 overview,43 installing,22 overview,33 installing,20 using,33 Windows systemtrayicons,38 versionssupported,19 Windowssoftware(Watcher) overview,33 installing,20 using,33 WindowsVista,19 wirelessmodem,10 66 2130972
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2008-10-15 | 1851.25 ~ 1908.75 | PCB - PCS Licensed Transmitter | Original Equipment |
2 | 2008-09-26 | JBP - Part 15 Class B Computing Device Peripheral |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2008-10-15
|
||||
1 2 |
2008-09-26
|
|||||
1 2 | Applicant's complete, legal business name |
Sierra Wireless Inc.
|
||||
1 2 | FCC Registration Number (FRN) |
0005810874
|
||||
1 2 | Physical Address |
13811 Wireless Way
|
||||
1 2 |
Richmond, BC, N/A V6V 3A4
|
|||||
1 2 |
Canada
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
m******@ccsemc.com
|
||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
N7N
|
||||
1 2 | Equipment Product Code |
U598
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
Y******** W******
|
||||
1 2 | Title |
Sr. Manager, Regulatory Compliance
|
||||
1 2 | Telephone Number |
604-2********
|
||||
1 2 | Fax Number |
604-2********
|
||||
1 2 |
y******@SierraWireless.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 01/13/2009 | ||||
1 2 | 01/12/2009 | |||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 2 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | USB Wireless Modem | ||||
1 2 | USB Modem | |||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | Yes | ||||
1 2 | No | |||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power is ERP for Part 22 and EIRP for Part 24. Device has been tested for SAR compliance for use in notebook computers with connector configurations as described in this filing, and can be used with notebook computers with substantially similar physical dimensions, construction, and electrical and RF characteristics. Compliance of this device in all final host configurations is the responsibility of the Grantee. A specific instruction label, as accepted for this filing, must be displayed on the device to inform users about the operating requirements for satisfying SAR compliance. Use of other accessories may not ensure compliance with RF exposure guidelines. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter within a host device, except in accordance with FCC multi-transmitter product guidelines. End-users must be provided with specific information required to satisfy RF exposure compliance for all final notebook computer host devices. The maximum reported body SAR values are: Part 22 - 0.99 W/kg; Part 24 - 1.27 W/kg. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Compliance Certification Services
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1 2 | Name |
T****** C********
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1 2 | Telephone Number |
510-7********
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1 2 | Fax Number |
510-6********
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1 2 |
t******@ccsemc.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.7 | 848.31 | 0.955 | 2.5 ppm | 1M29F9W | ||||||||||||||||||||||||||||||||||
1 | 2 | 24E | 1851.25 | 1908.75 | 0.692 | 2.5 ppm | 1M29F9W | ||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC