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Users Manual 02 | Users Manual | 2.32 MiB | April 22 2020 / October 19 2020 | delayed release | ||
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Users Manual 03 | Users Manual | 5.32 MiB | April 22 2020 / October 19 2020 | delayed release | ||
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Test Setup Photos | Test Setup Photos | 1.26 MiB | April 22 2020 / October 19 2020 | delayed release |
1 | Users Manual 01 | Users Manual | 1.89 MiB | April 22 2020 / October 19 2020 | delayed release |
2X series USER MANUAL Read the User Manual before operating the product, and keep the manual at a convenient place near the product. www.rize3d.com Safety Instructions Be sure to observe the followIng instructions when using the device. Warning: Failure to observe the instructions may lead to death or serious injury. Directly plug the power cord in the receptacle on the wall. Do not use extension cord. If the power cable or plug is worn or damaged, pull out the power plug. The exposure of the interior of the machine can cause electric shock or burns. Do not remove covers or screws other than specified in this manual. Please be cautious. In the process of printing, the temperature of the nozzle and the heated bed rise higher than 100 degrees Celsius. Do not place the machine in a highly moist environment as it may cause deformation and malfunction. Avoid contact of electrical terminal with metal product such as necklaces, coins, keys, watches, etc. Do not hold the shaft for lifting or moving of the printer. For the following situations turn off power and pull out the power plug
- When in contact with liquid
- When in need for a service or repair request
- When the device cover is damaged For the method of disposal contact local service center or use a proper collection site. Please turn off power when leaving the office after business hours or in circumstances where machine is unoccupied for a long period of time as it may cause abrupt fire accidents. Caution: Failure to observe instructions may cause injuries or damages to property. Protect device from humid or wet conditions eg. rain, snow, etc Remove power cord from receptacle on the wall before moving device. Be careful not to damage power cord while device is being translocated. When removing the power cord, please pull the plug and not the power cable. Be cautious of clips, staples and any other small metal objects from falling inside the device. Please be cautious on safety when touching the interior of the machine, e.g. cleaning the interior. Do not dispose of device or consumables together with household waste. For the method of disposal, please contact local service center or use a proper collection site. Interior of device may be very hot. Please do not touch the part with Caution: High Temperature sign or its surrounding areas as it may cause burns. Our product maintains high quality standards and performance. It is recommended to use genuine components only, components can be acquired from any authorized distributors. Before use Thank you for purchasing our product. This user manual contains detailed information about correct use of device and easy maintenance to maintain the optimal state, and to contribute to the rationalization of office work of your company. Carefully read the user manual before using the device and keep close at hand. In order to use device correctly and safely, please carefully note the precautions before use. Prohibition and limitation 1. This User Manual has been created for the convenience of the user, actual product may differ from image and explanations shown. 2. The contents of this user manual is subject to change without notice. We are not responsible for the direct and/or indirect loss or damages caused by results of handling or operating the product in any case and for results occurring from users negligence. 3. The copyrighted literary works can be duplicated and used for personal use or household use and within the same parameter. In other cases than the aforementioned, it is prohibited by law. 4. The above details present only a part of the applicable laws and regulations. Details on these laws/regulations may not be stated as they are. We do not guarantee its correctness and completeness. Please consult a legal advisor to check if the object you intend to print is legal. the user or third party. 5. User is responsible for all loss derived from modification of the product executed by 6. Font used in the printer GUI and the user manual is the NANUM font provided by NAVER. Contents Before using the Machine Preface ---------------------------------------------------------------------------------------------------------------------- 1 Conventions -------------------------------------------------------------------------------------------------------------- 2 Symbols --------------------------------------------------------------------------------------------------------------------- 2 Safety Information ------------------------------------------------------------------------------------------------------- 3 Precautions --------------------------------------------------------------------------------------------------------------- 5 4.1 Installation ------------------------------------------------------------------------------------------------------------------- 5 4.2 Moving the Machine ------------------------------------------------------------------------------------------------------ 6 5. Consumables Handling ----------------------------------------------------------------------------------------------- 7 5.1 PLA ---------------------------------------------------------------------------------------------------------------------------- 7 5.2 ABS --------------------------------------------------------------------------------------------------------------------------- 7 5.3 Flexible ----------------------------------------------------------------------------------------------------------------------- 8 5.4 PVA, PVA+ ----------------------------------------------------------------------------------------------------------------- 8 Instructions for Use ---------------------------------------------------------------------------------------------------- 9 Ventilation --------------------------------------------------------------------------------------------------------------- 10 Notices -------------------------------------------------------------------------------------------------------------------- 11 Disposal of Used Battery ------------------------------------------------------------------------------------------- 13 10. Wifi Module Disclaimer ---------------------------------------------------------------------------------------------- 14 11. USB Memory Disclaimer -------------------------------------------------------------------------------------------- 16 Chapter 1 Preparations for Machine Operation Machine Specifications -------------------------------------------------------------------------------------------- 1-2 Printing ------------------------------------------------------------------------------------------------------------------- 1-2 Temperature/Speed -------------------------------------------------------------------------------------------------- 1-2 1.3 Machine ------------------------------------------------------------------------------------------------------------------ 1-2 Software/Support ----------------------------------------------------------------------------------------------------- 1-2 Default Setting of Print layer Width ------------------------------------------------------------------------------- 1-2 Basic Components -------------------------------------------------------------------------------------------------- 1-3 Understanding the Device Parts -------------------------------------------------------------------------------- 1-4 Installation (Product connection, Cartridge Setup and includes Software Installation) ----- 1-6 Device Connection ---------------------------------------------------------------------------------------------------- 1-6 Program Installation --------------------------------------------------------------------------------------------------- 1-6 1. 2. 3. 4. 6. 7. 8. 9. 1. 1.1 1.2 1.4 1.5 2. 3. 4. 4.1 4.2 Chapter 2 UI Menu Functions 1. UI Menu Function description ------------------------------------------------------------------------------------ 2-2 1.1 CARTRIDGE ------------------------------------------------------------------------------------------------------------- 2-3 LOAD --------------------------------------------------------------------------------------------------------------------- 2-3 UNLOAD ----------------------------------------------------------------------------------------------------------------- 2-5 UNLOCK ----------------------------------------------------------------------------------------------------------------2-10 1.2 Settings ----------------------------------------------------------------------------------------------------------------2-13 X, Y, Z --------------------------------------------------------------------------------------------------------------------2-14 EXTRUDER ------------------------------------------------------------------------------------------------------------2-15 BED LEVELING -------------------------------------------------------------------------------------------------------2-17 Z OFFSET --------------------------------------------------------------------------------------------------------------2-20 NOZZLE CLEANING ------------------------------------------------------------------------------------------------2-22 NOZZLE CALIBRATION --------------------------------------------------------------------------------------------2-23 NETWORK -------------------------------------------------------------------------------------------------------------2-29 CLEANING CASE ---------------------------------------------------------------------------------------------------2-33 BED LOWERING -----------------------------------------------------------------------------------------------------2-34 TEST PRINT -----------------------------------------------------------------------------------------------------------2-36 ACTIVE LEVELING ---------------------------------------------------------------------------------------------------2-37 SECURITY -------------------------------------------------------------------------------------------------------------2-39 VOICE GUIDE ---------------------------------------------------------------------------------------------------------2-40 LANGUAGE ------------------------------------------------------------------------------------------------------------2-42 E-MAIL ------------------------------------------------------------------------------------------------------------------2-44 UNIT ---------------------------------------------------------------------------------------------------------------------2-48 TIME SETTING -------------------------------------------------------------------------------------------------------2-49 TIME ZONE -----------------------------------------------------------------------------------------------------------2-51 POWER SAVING MODE ------------------------------------------------------------------------------------------2-52 BEEP SOUND ---------------------------------------------------------------------------------------------------------2-54 LAMP --------------------------------------------------------------------------------------------------------------------2-55 WEB ---------------------------------------------------------------------------------------------------------------------2-57 S/W UPDATE ----------------------------------------------------------------------------------------------------------2-58 CLOUD ------------------------------------------------------------------------------------------------------------------2-60 OPEN MATERIAL ----------------------------------------------------------------------------------------------------2-61 1.3 Information -------------------------------------------------------------------------------------------------------------2-65 Chapter 3 Printing Printing ------------------------------------------------------------------------------------------------------------------ 3-2 Printing from USB Flash Drive ------------------------------------------------------------------------------------- 3-2 Printing Via PC --------------------------------------------------------------------------------------------------------- 3-8 CLOUD Printing ------------------------------------------------------------------------------------------------------- 3-8 Print Job Management ---------------------------------------------------------------------------------------------3-12 Printing with Two Types of Filaments ----------------------------------------------------------------------------3-14 1.6 Changing Filaments -------------------------------------------------------------------------------------------------3-14 Chapter 4 Printed Output Check Printed Output Check ----------------------------------------------------------------------------------------------- 4-2 Detaching Printable --------------------------------------------------------------------------------------------------- 4-2 PVA(PVA+) Filament Removal Guide --------------------------------------------------------------------------- 4-4 Improving Printing Quality ------------------------------------------------------------------------------------------ 4-4 When Printer Cannot be Turned On --------------------------------------------------------------------------- 4-5 If problems persist -------------------------------------------------------------------------------------------------- 4-6 Chapter 5 Maintenance Machine Cleaning --------------------------------------------------------------------------------------------------- 5-2 Cleaning Case Maintenance ---------------------------------------------------------------------------------------- 5-2 Printer Interior Cleaning ---------------------------------------------------------------------------------------------- 5-2 Periodical Inspection -------------------------------------------------------------------------------------------------- 5-2 Oil/Grease Inspection ------------------------------------------------------------------------------------------------- 5-2 1.4 Flexible bed and Nozzle Cleaning --------------------------------------------------------------------------------- 5-2 1.5 Cleaning the inside of the Nozzle ---------------------------------------------------------------------------------- 5-3 1.6 NOZZLE TIP CLEANING -------------------------------------------------------------------------------------------5-10 Error Message and Solutions -----------------------------------------------------------------------------------5-12 Problems and Solutions -----------------------------------------------------------------------------------------5-14 If filament does not come out of the nozzle --------------------------------------------------------------------5-14 In Cases where Filament is Cut Between the Extruder and Nozzle -------------------------------------5-15 3.3 When Filament End is Visible Outside the Cartridge After Unloading -----------------------------------5-15 3.4 If the bed leveling does not operate normally -----------------------------------------------------------------5-16 3.5 Solution for Notification 401 ----------------------------------------------------------------------------------------5-16 4. Replenishing Consumables ------------------------------------------------------------------------------------5-20 4.1 Bed Replacement ----------------------------------------------------------------------------------------------------5-20 Removing Aluminum Bed -------------------------------------------------------------------------------------------5-20 1. 1.1 1.2 1.3 1.4 1.5 1. 1.1 1.2 1.3 2. 3. 1. 1.1 1.2 1.3 2. 3. 3.1 3.2 4.2 4.3 4.4 Installing Aluminum Bed --------------------------------------------------------------------------------------------5-20 Filter Replacement ---------------------------------------------------------------------------------------------------5-20 Cartridge Replacement ---------------------------------------------------------------------------------------------5-24 Nozzle Replacement -------------------------------------------------------------------------------------------------5-24 Methods of Detaching Nozzle -------------------------------------------------------------------------------------5-24 Assembling the Nozzle ----------------------------------------------------------------------------------------------5-26 Chapter 6 Appendix 1. Type of Consumables (Material, Color) ---------------------------------------------------------------------- 6-2 1. Preface Important law. Note This User Manual describes detailed explanations and points to note in connection with operating and using the machine. Please read the User Manual carefully before using machine, and keep it for reference purpose.
- The content of the User Manual is subject to change without any prior notification. Sindoh shall not be liable for consequential, special, indirect damages or losses caused by the handling or operating of the machine or by the users negligence.
- Copyrighted works can be printed and used for home and/or personal use; other usage is prohibited by
- The above details present only a part of the applicable laws and regulations and the details of the law may not be stated as they are. Sindoh is not responsible for its correctness and completeness. Please consult your legal advisor to check if the object you intend to print is legal.
- The User Manual may include a little different descriptions of the machine from the actual one. Some options may not be available in some countries. Please contact local distributor for details. Some standard units are optional in some countries. Please consult your local service center.
- In some countries some models are not available. Please consult your local sales office.
- This manual uses metric units of measurement 1 2. Conventions Symbols Warning This manual uses the following symbols and meanings.
- Indicates importance safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes carefully for your safe operations of the machine. Caution
- Indicates important safety notes. Ignoring these notes could result in minor injury, or damage to the machine or to property. Be sure to read these notes for your safe operations of the machine.
- Indicates points to pay attention to when using the machine, and explanations of likely causes of filament misfeeds, damage to originals, or loss of data. Be sure to read these explanations before operating the machine.
- Indicates supplementary explanations of the machine`s functions, and instructions on resolving user errors. Important Note Reference
- This symbol is located at the end of sections. It indicates where you can find further relevant information.
Indicates the messages or menus that appear on the machine`s LCD display panel. Indicates the names of each function key on the machine control panel and the display window. 2 3. Safety Information Plug the power cord into a properly grounded outlet which is near and quickly accessible from the machine. Do not use or place the machine in wet or humid environment. Caution Hot Surface
- The inside of the machine may be hot. To reduce the risk of injury from a hot component, allow some time to cool down.
(Please be cautious of getting burns during printing as the Nozzle and the heating bed will maintain a high temperature of over 100 degrees.)
- Do not put any portion of your body or objects on any part during machine operation as the motor and bed can be in very high temperature and can cause burns/injuries. Please be cautious.
- When the power is on, do not let any of your body touch the machine except the bed. If you have to touch the bed while the power is on, please do so after the bed temperature has been lowered to room temperature.
- If you have to touch any parts other than the bed, please do so after the bed and nozzle temperature have been lowered to room temperature.
- After the printer has finished printing, check the LCD screen and built-in speaker. Do not touch the bed or the bed handle until you are told you can touch the bed. Caution Electric Shock
- Proceed your work after turning off the machine and unplugging the power cord from the outlet in case of accessing the system board, or installing hardware or optional memory devices. If the machine is connected with other device, turn it off and separate the cables from the machine.
- This product has been designed, tested and approved to meet strict safety requirements of international safety standard. Some safety features of parts may not be guaranteed. Sindoh is not liable for problems caused by using an unauthorized spare parts or consumables.
- Disconnect the power cord and all the cables connected to the machine to prevent from any electrical shock when cleaning the outside or inside of the machine.
- Be sure to turn off the power before removing the nozzle from the machine. Electrical damage to the internal parts of the nozzle may occur. Caution Injuries
- Do not twist, fold, step or place heavy objects on the power cord.
- Be careful with the power cord peeled off or overloaded.
- Do not let the power cord pinched by furniture or walls.
- Misusing the cord could result in fire or electrical shock.
- Check the cord regularly. When checking the cord, unplug the cord from the outlet first.
- Please consult a qualified engineer for services or repairs not stated in this User Manual. 3 Caution Injuries
- To prevent personal injuries or damages to the machine, you need to follow the below instructions before moving the machine. Do not open the front and top door during machine operation. Do not open the rear cover or touch any parts of the rear extruder unit during machine operation. When the power is on, do not let any of your body touch the machine except the bed. If you have to touch any parts other than the bed, please do so after turning the power off, removing the power cord from the plug and after the bed and nozzle temperature have been lowered to room temperature. Turn the power switch off, then unplug the power cord from the power outlet. Unplug and release all the cords and cables before moving the machine. Only use the power cords provided with this machine or cords that are approved by the manufacturer. Do not put any portion of your body or objects during machine operation, as the bed, motor, nozzle will be in operation and moving. Small objects such as necklace, hair, etc may cause personal injuries or damages to the machine. If any problems occur(malfunction, body part being caught inside the machine, etc) during machine operation, quickly press the pause or stop button located on the on the bottom right of the touch screen located on the bottom right of the upper side. Nozzle Bed UI 4
- Install the machine in a well ventilated area. You can small odor during machine operation. It should not be harmful; however, if the area of where the machine is located is not ventilated, make sure to ventilate the area appropriately time to time. Important
- Install the machine with its vents spaced at least 10 cm away from walls and other equipments. Secure properly sufficient space around the machine for easy ventilation and operation. Use the machine at temperatures of 16 ~ 29 and relative humidity of 20% ~ 70%. Do not install or use the machine outdoor. Top View Side View 100 mm 100 mm 100 mm 100 mm 4. Precautions 4.1 Installation Warning 100 mm m m 0 8 6 5 4.2 Moving the Machine Warning
- Before moving the machine, be sure to unplug the power cord from the outlet. When moving the printer, it is recommended that two people lift and move the printer for safety.
- Hold the bottom handles of the machine when moving it. Bend your knees enough to protect your spine when lifting the machine.
- The unit is heavy. Make sure to carry with two or more people. Handle 6 5. Consumables Handling
- Do not burn the Cartridge unit or filament. It may be a cause of big fire or burn by ignition.
- Keep them out of the reach of children.
- If skin irritation occurs after touching the filament, please see a doctor.
- Do not keep the cartridge unit in the following places. Exposed to fire Exposed to direct sunlight;
Where temperature or humidity may rise;
Where sharp change of temperature may occur;
Covered with dust;
Inside a vehicle for extended time.
- Keep cartridges away from physical impact or vibration.
- Do not unpack cartridges until you are just ready to use them. Warning Caution Important 5.1 PLA 5.2 ABS It is a material that can be easily printed by the users using the 3D printer for the first time. You can easily print various colors and complex shapes. Ambient temperatures above 50 can cause material properties to change, causing the material to expand or scatter. PVA can be used as a support material. Nozzle temperature: 200 Bed temperature: 60 Printing Speed: 40 mm/s Color: White, Black, Gray, Red, Yellow, Green, Blue, Pink, Purple Storage : Store in cartridges with the silica gel that was included in the purchase. Widely used in 3D printers, it has more rigidity and heat resistance than PLA. Due to the high temperature of the nozzle and the air when printing, printing are not available with other materials. ABS material can be deformed by shrinkage when the temperature in the cabin drops during printing. Particularly when printing a wide output surface to the bed, shrinkage may occur at the corners. Nozzle temperature: 230 Bed temperature: 90 Printing Speed: 40 mm/s Color: white, black, gray, red, yellow, green, blue Storage: Store in cartridges with the silica gel that was included in the purchase. 7 5.3 Flexible When using flexible materials, clean the inside of the nozzle after the filament load. Even if the inside of the nozzle is cleaned, if the inside of the nozzle has debris, the nozzle may be clogged or the filament may be transported. (Refer to P. 5-3 1.5 Cleaning the Inside of the Nozzle.) Be careful because it is difficult to set the output condition compared with PLA and ABS materials. Warp or spider Flexible materials can cause twists in the extruder or inside the cartridge rollers. (Refer to P. 5-14 3.5 Solution for web may occur at output. Notification 401.) Nozzle temperature: 240 Bed temperature: 60 Printing Speed: 30 mm/s Color: white, red, yellow Storage: Store in cartridges with the silica gel that was included in the purchase. 5.4 PVA, PVA+
PVA is a water-soluble support material. PVA can be used with PLA and it can be removed from the print by dissolving it under the water (refer to P. 4-4 1.2 PVA Filament Removal Guide). This material is very sensitive to moisture, so it should only be used in environments with humidity below 50%. Be careful when using in a humid environment because it may cause problems in filament transport (refer to P. 5-16 3.5 Solution for Notification 401.). Carbonization may occur inside the nozzle during long hour printing. Please periodically clean the inside of the nozzle (refer to P. 5-3 1.5 Cleaning the inside of the Nozzle). Storage : When not in use, put the PVA filament and silica gel in the zipper bag that was included in the purchase, and keep it away from outside air. If the PVA filament is already exposed to moisture for a long time, it should be stored for 48 hours or more with silica gel in a sealed container. PVA filaments must be used with PVA nozzles. When replacing the nozzle, be sure to turn off the power of the unit and disconnect the power cord from the device. When installing the PVA nozzle, install it on the nozzle #2 side. If installed on the nozzle #1 side, the quality of the output may deteriorate or the malfunction may occur. When inserting the tube into the PVA nozzle, approximately 27mm is inserted into the tube. Slid the tube all the way in, regardless of the black mark on the tube. After installing the PVA nozzle, perform bed leveling and XY calibration. Insert the PVA cartridge and install the PVA nozzle before initiating xy calibration. If an error occurs due to the PVA cartridge when running xy calibration, please update the firmware or download the calibration file for the PVA nozzle from the FAQ menu on the 3DWOX Website (https://3dprinter.sindoh.com) and The PVA nozzle can only print PVA material. The usage of materials other than PVA can cause defective feeding of Nozzle temperature: 215 (PVA), 200 (PVA+), Bed temperature: 60 Printing Speed: 25 mm/s
- Please note that you shall follow our technical information or support in this manual at your own discretion We are not responsible for the use and handling of PVA filaments other than those described in this manual. PVA filament specifications can be changed without any notice. start printing. filament. Important and risk. 8 6. Instructions for Use Caution
- The nozzle and the bed that are inside the machine are very hot during machine operation. Please be cautious not to touch the nozzle or the bed during removal of the printed objected or during inspection of the machine inside. It may become the cause of injuries or burns.
- Never operate the machine in the way this manual does not specifically instruct. Notification for California customers, USA
- This product uses chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. This appliance and its accessories can cause low-level exposure to chemicals during operation, which can be reduced by operating the appliance in a well ventilated area.
- Do not open the rear cover or touch any parts of the extruder unit during machine operation to prevent
- If you need inspection of the extruder unit, turn off the power and disconnect the power cord and follow personal injuries of damages. the instructions below. Remove 2 screws. Remove the cover upward. Warning Caution Remove 5 screws. Remove filaments that are blocked. 9 7. Ventilation Caution
- Use the machine in a place with good ventilation. If the machine is used in a place without good ventilation, this may be harmful for your health. Ventilate it on a regular basis.
- Do not block vents. Inappropriate cooling may lead to high temperatures inside the machine.
- In general, a new machine may produce small amount of gaseous components, so ensure good ventilation when the machine is used for the first time. If the machine is in operation for an extended time, do not stay in the same room for a long time. 10 8. Notices Noise Emission Level The following are measured in accordance of ISO 7779 and reported to meet ISO 9296. Some modes may not be available in your purchased products. Average Sound Pressure at 1 Meter Away 45 dBA(Normal Print Condition - Printing speed 40 mm/s, Travel speed 100 mm/s) Printing Standby under 40 dBA Temperature/Humidity Operation 16 ~ 29 20%RH~70%RH Shipping
-30 ~ 50 , 15%RH~95%RH(for 0 or lower temperature, rooms temperature should be higher than the outdoors; must not touch the floor) Storage
-30 ~ 50 , Below 80%RH(No condensation, must not touch the floor) Disposal of The Products Do not dispose the machine and consumables together with household wastes. For disposal or recycling, contact your local sales office. EMI(Electromagnetic Interference) Notice This machine complies with the limits for Class A. Class A (Industrial Device) : This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, Including interference that may cause undesired operation. INFORMATION TO USER This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. 11 CAUTION Any changes or modifications not expressly approved by the manufacturer responsible for compliance could void the users authority to operate the equipment. The wireless device may be affected by electromagnetic interference so it should not be used for life Wireless LAN Specifications saving services. WLAN Notice Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum clearance of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC. Power Consumption Power Consumption of the Products The below table shows power consumption. Description Power Consumption(W) Mode Printing Standby A device is printing using electronic input data. A device is in standby mode. 350 W 80 W Power Off A power plug is plugged into the outlet with the machines 0.5 W switch off . The above power consumption is the hourly average value. Instant power consumption can be much higher than the average value. The machine consumes power even in the deactivated mode. Unplug the power cord to completely stop the Deactivated Mode power consumption. Total Energy Usage Condensation door and cover opened. It would be useful to calculate the Total energy usage of the machine. Since the electricity bill is charged in Watt unit, you have to multiply time spent in each mode by power consumption in order to calculate the energy use. Total energy usage is the sum of energy used in each mode. Dramatic change of the ambient temperature may produces water droplets on the interior and exterior of the machine. Wipe the water droplets on the outer surface, but for the inside please let them dry off by leaving front 12 9. Disposal of Used Battery Control board uses a Lithium battery. Please discard used batteries following the environmentally friendly procedure stated on the manufacturer guidelines. To replace batteries, please contact a qualified service engineer. 13 10. Wifi Module Disclaimer This module includes a Wifi module, compatible only with Sindoh 3DWOX models. Wifi module inside This Wifi module can cause radio interference, therefore it should not be used for any purposes related to Do not expose this product to water, humidity or liquid. Do not expose this product to direct light, hot temperature or fire.
- If the machine has been modified by an unauthorized personnel, Sindoh is not liable for the Precautions human lives. Warning machine trouble or failure. Caution
- To prevent RF signals that exceed FCC RF exposure limits from being exposed to human, this module has been mounted in a place that minimizes human access. 14 Precautions Frequency Antenna Power Density No. of Channels Modulation IEEE 802.11b : 2400MHz ~ 2484MHz IEEE 802.11g : 2400MHz ~ 2484MHz IEEE 802.11n(20MHz) : 2400MHz ~ 2483MHz IEEE 802.11n(40MHz) : 2400MHz ~ 2483MHz IEEE 802.11b : 10mW(10dbm)/MHz IEEE 802.11g : 10mW(10dbm)/MHz IEEE 802.11n(20MHz) : 10mW(10dbm)/MHz IEEE 802.11n(40MHz) : 10mW(10dbm)/MHz IEEE 802.11b : 14 IEEE 802.11g : 14 IEEE 802.11n(20MHz) : 14 IEEE 802.11n(40MHz) : 9 IEEE 802.11b : DSSS/CCK IEEE 802.11g : OFDM IEEE 802.11n(20MHz) : OFDM IEEE 802.11n(40MHz) : OFDM Power Consumption 5V 500mA(Maximum) Dimension 37.0mm X 28.0mm X 3.7 mm Operation Temperature Storage Temperature 0 ~ 60 C
-10 ~ 80 C 15 11. USB Memory Disclaimer FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. INFORMATION TO USER This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. CAUTION Any changes or modifications not expressly approved by the manufacturer responsible for compliance could void the users authority to operate the equipment. Specification of compatible USB flash drive for 3DWOX
- Please use the enclosed USB flash drive.
- The enclosed USB flash drive is in FAT32 format. The 3DWOX 3D printer does not support USB flash drives in NTFS format.
- The warranty will not be valid if a 3rd party USB drive is used. 16 IC Identification on Class of ITE CAN ICES-3 (B)/NMB-3 (B) DECLARATION OF CONFORMITY Product name : USB Flash Drive Model name : 8GB-WJ004, 4GB-WJ004 FCC Rules : Tested to comply with FCC Part 15, Class A Operating Environment : For HOME OR OFFICE USE FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RESPONSIBLE PARTY Name : Sindoh America, Ltd. Address : 6047 Tyvola Glen Circle, Suite #115, Charlotte, NC 28217 Phone No. : 1-704-414-6690 We hereby declare that the above specified equipment with the trade name and model number was tes-
ted conforming to the applicable FCC Rules under the most accurate measurement standards possible, and that all the necessary steps have been taken and are in force to assure that production units of the same equipment will continue to comply with the Commissions requirements. Manufacturer : Sindoh Co., Ltd. Address : 3, Seongsuiro24(isipsa)-gil, Seongdong-gu, Seoul, 04797 REPUBLIC OF KOREA 17 2X Series USER MANUAL Preparations for Machine Operation 1 1. Machine Specifications 1.1 Printing Printing Method Fused Filament Fabrication Max. Print Length(mm) W(max):228, D(max):200, H(max):300 Print Layer Thickness Setting 0.05~0.4mm Basic Nozzle diameter Filament width 0.4mm 1.75mm Printable materials Sindoh : *PLA, ABS, FLEXIBLE, PVA(Water-soluble), PVA+(Water-soluble) Printable color Bed leveling Open Material : *PLA, ABS, FLEXIBLE, PVA(Water-soluble), ASA, PETG, etc White, Black, Gray, Red, Yellow, Green, Blue, Pink(PLA), Purple(PLA) Auto measuring + Manual leveling Print Head Two Nozzle
* Using filament containing abrasive additives (e.g. metal component, carbon fiber) may cause the breakdown of the machine and will shorten its life time drastically. Recommended Temperature(Nozzle): PLA 200, ABS 230, Flexible 240, PVA 215, PVA+ 200 / Max 250 Recommended Temperature(Bed): PLA 60, ABS 90, Flexible 60 , PVA/PVA+ 60 / Max 110 Recommended printing speed/maximum speed 40mm/s Recommended / 200mm/s max
* Continuous operation at maximum temperature can cause malfunction, Please use in case of nozzle clogging or 1.2 Temperature/Speed Continuous Nozzle Usage/
Maximum Temperature Continuous Bed Usage/
Maximum Temperature other troubles. 1.3 Machine Power Dimensions Weight Port Cartridge 1.4 Software/Support Supported Software Supported File Format 1-2 350W 490 x 466 x 573(W x D x H) 31kg (excluding cartridge) USB Device, USB Host , Wifi, Ethernet Auto Load / Unload Sindoh Exclusive Slicer
*.stl, *.ply, *.obj, *.gcode, *.amf Supported Operating System Windows 7 or above, Mac OS X 10.10 or above Recommended Memory Requirements DRAM 8 GB+
Note
- Graphics must support OpenGL 2.0 or higher.
- This product can be utilized with Alexa Echo for hands-free control. Please refer to the below URL for more details on how to use.(https://3dprinter.sindoh.com/support/downloads) 1.5 Default Setting of Print layer Width Nozzle Width Print Layer Width 0.4mm 0.2mm 2. Basic Components Please check all basic components are in the box. Caution
- Please keep the box and packaging material; they are needed for product exchange or repair service. 3D Printer Cartridge Power Cable USB Cable Scrapper USB Drive Reference Guide Tube for Cleaning Nozzle Cleaner Spring Nozzle Cleaner Warning
- The blades of the scrapper can be very sharp. Please be cautious. Please do not use for other than removing printables. Please do not touch the blade of the scrapper. 1-3 3. Understanding the Device Parts
<Front>
<Rear>
6 7 8 9 10 No. Part Name Description Front door handle A handle to open the front door. USB port Connect USB flash drive containing printing information and print directly from LCD Control panel Screen used to control printer. USB flash drive. Caution
- Usage of printer is recommended after removing the protection film on LCD control panel. If the film is not removed, the touch screen may not work properly. 4 Power Button Briefly press this button to turn on printer. Press and hold for 2 seconds to turn off the printer Power Button Lamp On Power is On. Indicator 1 second interval flickering Can be turned on instantly.
(power cable is connected) Caution
- If in case of not using the printer for long period of time, please unplug the power cord.
- The lamp may flicker for a few seconds after the power cord is disconnected. Lamp Off Inactive Mode. (Power cord is unplugged) Top door handle A handle to open top door. Ventilator fan(Odor Discharges heat from interior. removing filter) Filters out odor created through printing. Lan Port USB Port Allows a device to connect to a network using a LAN cable. Used to connect printer to computer with a USB cable. Power port Power cord connector. 10 Carrying Handles Handles to use when moving the printer. 4 5 3 2 1 1 2 3 5 6 7 8 9 1-4 2 No. Part Name Description Bed height adjustment Knob Used to level the Flexible bed. Removable bed handle Used to assemble and dismantle Flexible bed Bed heater Heats the printables' bottom surface to stabilize it on the bed. Flexible bed (bed sheet) Seating space for Printable 4 1 3 2
<Interior>
3 1 1 5
<Nozzle>
1 2 3 4 1 2 3 4 5 4 No. Part Name Description Body Fan 1 Fan 2 Nozzle Main body of the nozzle part. Cooling fan for extrusion. Cooling fan for Nozzle heatsink. Nozzle for printing. Heater block Nozzle part for filament heating. 1-5 4. Installation(Product connection, Cartridge Setup and Software installation) 4.1 Device Connection 1 On the rear side of the machine, connect the power cable to the power socket. Next, connect the power cable to the power outlet. 2 Press the power button, located on top of the machine. 3 After main menu is displayed on the LCD screen, install the cartridge (Refer to UI manual LOAD). 1) Direct Connection: Connect one end of the enclosed USB cable to the back of the 3DWOX and the other end 4 Connection to PC to the PC. 2) Network Connection: Refer to 2-29(Network) of the User Manual. 5 Plug USB flash drive in, and install machine drivers and Slicer program. 4.2 Program Installation USB. 1 Start the installation of 3DWOX Desktop program by clicking on 3DWOX Desktop.exe file in the enclosed 2 Install the additional files required by the software first. 1-6 3 When installation of the file is complete, a pop-up window shows up as picture below. Press [Next] button to initiate the installation of 3DWOX Desktop program. 4 Choose the destination location of the file and press [Next] to proceed. 5 The file gets saved and the installation starts. 1-7 6 After all installation is complete, you can see that the 3DWOX Desktop created on the desktop of your computer. 1-8
1 | Users Manual 02 | Users Manual | 2.32 MiB | April 22 2020 / October 19 2020 | delayed release |
2X Series USER MANUAL Printing 3 1. Printing User can print printables via USB flash drive, USB cable, or over the network. The following on the printer means it is ready to start print. 1.1 Printing from USB Flash Drive 1 Connecting USB flash drive to the printer. In order to print using an USB flash drive, insert the flash drive into the USB port. When the USB flash drive is connected while in the home screen, a list of files in the USB appears. When [PRINT] is selected without the USB flash drive connected, a message requesting for USB connection will pop up and once USB flash drive is connected a list of the USB files will emerge. 3-2 2 Printing Files Select a file to print in the USB list. 3 Print Preview Once selected, a preview of the model appears on the screen. 3-3 4 Printing Once [
printing starts.
] is pressed the nozzle starts to be heated. When the specified temperature is reached, the 5 Pausing Print Pressing [
] during a print will pause the progress. Press [
] again and nozzle is heated again, and the printer will continue printing. 3-4 6 Additional Functions of Pausing Press the [
] button during printing to pause it, and then press the [Setting] icon to run additional functions. These additional functions include [Bed Height Adjustment], [Extruder], and [Cartridge-Load, Unload, and Unlock]. These additional functions are used for any mechanical problem or if the user needs them. Bed Height Adjustment This menu is used to adjust the height of the bed during printing for a high-quality outcome.
[Save] the adjusted bed height and return to the printing screen to print the adjusted bed height. Press the [Reset] button to return the bed to its previous position. 3-5 Extruder Cartridge It functions just like the extruder operation in your printers settings. The cartridge can be loaded, unloaded, or unlocked during printing. 7 Exchanging Cartridge during print Press [Change] to switch the currently using cartridge into a different cartridge. 3-6 8 Print Cancelation During print pressing [
When confirmed, the rest printing job is canceled.
] button a message pops up and asks for confirmation on the print canceling. Another message requesting the removable of left print will popup press [OK] and screen will return to home screen. 9 Printing Completion After printing has completed, follow the instructions and remove the printed product. Press the [OK] to return to home screen. Reference
- Methods of removing printables refer to P. 4-2 1. Printed Output Check. 3-7 1.2 Printing Via PC 1 Prepare PC connected to the same network where the printer is connected to. 2 Run 3DWOX Slicer program. 3 Press the Print button. 4 Following Steps (Same as steps 3~9 of printing via USB)
- Pause, print cancelation, please refer to P.3-2 Printing from USB Flash Drive section. Note 1.3 CLOUD Printing To begin using the Cloud Print function, users must register the printer to the server. 1 Select [CLOUD] from the home screen
- When the user clicks [CLOUD] on the Home screen, the available CLOUD App is listed.
* Additional CLOUD Apps will be added.
* When Open Material is set as On, CLOUD print function(Sindoh Cloud Slicer)is disabled and cannot be selected. 3-8 2 When using [CLOUD] for the first time, users must register their printer.
* Alexa and Sindoh Cloud Slicer app share Printer registration information. 3 [Generate Code] allows you to connect the device with the account of the user registered in the App. If there is a user registered on the device, [Registered Users] appears, listing the registered users and deleting them by clicking the [ - ] button. 3-9 4 When the print job is sent to the printer registered in the app, a menu called [Print Queue] appears, and the names of the sender and the transmitted print job are displayed in the list when the menu is entered. The transferred print job can be deleted with the [ - ] button. 5 When you select the print job you want to print, the preview image of the print job will be displayed, and by clicking the [] button, the print job starts immediately after downloading the corresponding output. When the output is completed, the print job in [Print Queue] will be deleted from the list. 3-10 6 [Printer Detail] menu lets users check the printer information. 7 [Edit Printer] menu lets users change the [Display name]. 3-11 8 [Deregister Printer] menu lets users delete the registered printer in the server.
* If users delete the printer information, the [Print queue] list and the registered user list will be initialized.
* If users want to use the [CLOUD] function again after deletion, printer must be re-registered in the server. 1.4 Print Job Management You can manage print jobs in queue. 1 Press the [Queue] button on the upper left hand corner while printing. 3-12 2 The print jobs in queue are listed. 3 You may click the list to look at the information of the print job and delete it if necessary. 3-13 1.5 Printing with Two Types of Filaments 1 Two nozzles can cross print the same material.
- PLA & PLA
- ABS & ABS 2 Two nozzles can cross print the same material.
- PLA and PVA(PVA+) PLA ABS FLEX PVA(PVA+) PLA ABS FLEX PVA(PVA+) O X X O X O X X X X X X O X X X 1.6 Changing Filaments perform Nozzle Cleaning. To prevent clogging of the nozzle when switching from the used filament to different material filament, you must 3-14 2X Series USER MANUAL Printed Output Check 4 1. Printed Output Check 1.1 Detaching Printed Output To safely detach the printed model, first let the bed cool down. Bed top plates must be detached as well.
- Without sufficient cooling the bed can be very hot. Please be cautious coming into contact . Caution Hot Surface It may cause burns. 1 Cooling the Bed After the printer has finished printing, check the LCD screen and built-in speaker. Wait until temperature goes below 50C or 122F. Do not touch the bed or the bed handle until you are told you can touch the bed. 2 Detaching Bed Press [Bed Lock] on the screen to fix the bed in place. The Flexible Bed is detached if you hold the bed handle and lift it. You can easily detach a large output if you insert a plastic hera in a direction of lower left corner of the bed as shown in the picture. 3 Detaching the printed output Caution Risk of Injuries
- The scrapper is very sharp. Handle with care. Please be cautious of inuries when removing printed objects with the scrapper.
- When you have printed the large object, be careful when removing the bed so that the object does not touch the interior of the printer. 4-2 Detach the object from the Flexible Bed. The object can be easily detached by bending the Flexible Bed up and down. Using the scrapper provided with the printer will be useful. Be careful not to apply too much pressure while using the scrapper could damage the bed sheet and the bed. Depending on the filament material the printed output may easily break or damage, please be cautious. 4 Flexible Bed Installation After a period of time bed locking will automatically released, if bed is unlocked, press the lock button again to fix the bed into position before installation.
(1) Push the Flexible Bed all the way in as shown in the picture.
(2) Place Flexible Bed fix to position.
(3) If the flexible bed is placed at an angle, it may be difficult to level the bed. Place it down to match the base. Caution
- Any foreign substance left on a surface of the bed can cause a problem in printing. Make sure there is nothing left on the bed before usage. 4-3 1.2 PVA Filament Removal Guide 1 After printing a model with PVA supports, Detach the printed output from the bed, and then soak it in water. Once its soaked in water, the PVA support will get dissolved.
- If the water is warm, the dissolution time can be shorten. Make sure to keep the water temperature doesnot exceed 35C; otherwise, the shape of the PLA can be deformed due to hot temperature..
- Able to shorten the dissolution time by Stirring or flowing the soaking water.
- After 10 min of dipping the output in the water, the PVA support will become soft and easy to remove. Use a tweezer type tool to remove the support. 2 Remove any remaining PVA from the output by rinsing it. 3 Wastewater Handling
- Dispose of Wastewater in accordance with your local and national waste posed through the drain only if the waste water distribution network is connected to a waste water treatment plant. The water with dissolved PVA can cause clogging in the drain. Pour it into the drain, followed by hot water for 30 sec or more to remove any possible PVA residue. 1.3 Improving Printing Quality 1 Nozzle, Bed temperature Depending on the material (PLA, ABS etc.), optimum temperature for the nozzle and bed can be different. Environmental factors (temperature, humidity) can affect the quality of the printed product. There is no absolute value for optimum temperature. Testing various temperatures and finding the optimum temperature are needed. Temperature options can be changed in the 3DWOX Desktop slicer. Filament Appropriate Nozzle Temperature Appropriate Bed Temperaure 190 C ~ 210 C 210 C ~ 240 C 235 C ~ 250 C 205 C ~ 225 C 190 C ~ 210 C 230 C ~ 250 C 235 C ~ 255 C 50 C ~ 60 C Above 80 C 50 C ~ 60 C 50 C ~ 60 C 50 C ~ 60 C 80 C 90 C 2 Support For higher printing quality, minimize the use of supports. However, shapes that are located in midair needs a support. If its the case, control the distance so it can easily separate. 4-4 PLA ABS FLEX PVA PVA+
PETG ASA 2. When Printer Cannot be Turned On 1 Open the Front door shown below and turn the belt counter-clockwis. 2 After the bed is lowered, remove printed output and turn the power on. 4-5 3. If problems persist 1 Please visit https://3dprinter.sindoh.com. 4-6
1 | Users Manual 03 | Users Manual | 5.32 MiB | April 22 2020 / October 19 2020 | delayed release |
2X Series USER MANUAL Maintenance 5 1. Machine Cleaning 1.1 Cleaning Case Maintenance 1 On the LCD, if a message requesting for the cleaning of the cleaning case pops up, detach the cleaning case and clean all the filament residue inside the case.
- If in need for further cleaning, on the menu, under settings, select cleaning case. The cleaning case can be detached. 1.2 Printer Interior Cleaning Over time, there will be a build up of filament residue within the printer. If the residue goes into conveyor belt or fan wings, it can cause printer malfunction. Please clean the inside of the printer regularly or right after a print job. 1.3 Periodical Inspection Oil/Grease Inspection During manufacturing grease/oil is applied to the gears. After a period of time, grease and oil can dry and cause printer noises during operation. At least once a month inspect the condition of grease and oil. Especially, If printer begins to make noises during operation, immediately check if oil and grease are applied properly. If necessary contact service center for inspection. 1.4 Flexible bed and Nozzle Cleaning If there are filament residue or foreign matter on the exposed surface of the metal on the bed or on the end of the nozzle tip, Bed leveling may not work properly and the output quality may be affected due to foreign matter. Regularly clean the metal exposed surface of the bed and the tip of nozzle. 5-2 1.5 Cleaning the inside of the Nozzle The leftover in the nozzle interferes with filaments transfer. This interference can cause problems with printing and filament loading. The leftover makes the printing filament uneven or clogs the nozzle. Once melted, the filament can have different properties from the original. If the leftover in the nozzle is repeatedly heated / cooled, the properties will be changed. The changed leftover is harder to pull out, and easily stacked in the nozzle. Therefore, it is recommended to clean the nozzle regularly if you want to use nozzle for a long time. Nozzle cleaning is recommended when replacing it to another material of filament. This is because each material has different properties. Especially, be sure to clean the nozzle before and after using PVA or flexible material. Please clean the nozzle as the following instruction. 1 Remove the snap ring from the nozzle. SNAP-RING 2 Remove the tube from the nozzle. TUBE TUBE HOLDER 5-3 3 Press [Setting] [Extruder] to enter Extruder mode. 4 After positioning the nozzle in the center, insert the enclosed Tube for Cleaning into the nozzle. Tube for Cleaning 5-4 5 After reaching the target temperature of the extruder mode and the UI screen appears as below, insert the PLA filament into the tube and let it out through the nozzle.
- White PLA filament is recommended for nozzle cleaning. It is easy to see that contaminant come out from the nozzle. The properties of the material are slightly different for each filament color. Using non-white PLA filaments can cause filaments to break when pulling out the filaments. Note 6 Remove the tube and pull out the PLA filament. 5-5 7 Inser the tube for cleaning again into the nozzle. Tube for Cleaning 8 After reaching the target temperature of the extruder mode and the UI screen appears as below, insert the nozzle cleaner into the tube so that the inside of the nozzle can come out. 5-6 9 After removing the nozzle cleaner, pushe the PLA filament into the tube and let it out through the nozzle. 10 Press the home button in the UI to lower the temperature of the nozzle. Slowly push the PLA filament until the nozzle temperature is 180 C. 11 If the nozzle temperature is between 80 ~ 90 C, remove the tube and pull out the PLA filament.
(If the PLA filament is disconnected inside, retry extruder mode and repeat the each procedure from step 5 .) 5-7 12 Repeat from step 3 until the filaments are free of contaminants as shown below. If cleaned filament comes out with no contaminants as shown in the figure on the left below, the nozzle cleaning is complete. Cleaned Filament Contaminated Filament USING NOZZLE CLEAN TOOL If the filament does not come out of the nozzle well in step 5 , proceed as follows. Once you have completed the steps below, proceed to step 5 again. A. Using Nozzle Cleaner 1 When the UI shown below is displayed, insert the nozzle cleaner into the nozzle tube. 5-8 2 Slowly turn left and right while pushing the nozzle cleaner inside the nozzle so that the inside of the nozzle can come out. Caution B. Using Nozzle Spring Pin drill the nozzle inlet.
- When you pull out the filament, if you can not pull it out well, please heat the nozzle after removing it. If the filament does not come out of the nozzle even though the nozzle cleaner is used, use the nozzle spring pin to 5-9 When the temperature of the nozzle is raised and the UI as shown below is displayed, insert the nozzle spring pin at the nozzle inlet side and turn it to the left and right to drill it. Caution
- Be careful. It may cause burns.
- The tip of the nozzle may be hot. Please wear it with heat-resistant gloves. 1.6 NOZZLE TIP CLEANING 1 Press [Setting]-[Extruder] to enter the Extruder mode. 5-10 2 After reaching the target temperature in the Extruder mode, the UI screen appears as shown below. Please move the nozzles to the center. 3 Wipe the tip of the nozzle with cotton or leather cloth in the direction shown below. Caution
- To prevent burns, wipe the nozzle tip by folding the cloth several times.
- Be careful not to damage the silicone adhesive between the nozzle and the silicon cap. 5-11 2. Error Message and Solutions Message Description What To Do Booting Message means on the first boot Once the boot up process is over and Please wait until booting user must wait until the booting is machine is ready, this message is complete. finished. disappears automatically. EC 301, 302, 303, 304, 305, There is a problem with the nozzle If the problem persists after rebooting the 306, 308, 351, 353, 355 temperature sensor or heater printer, request for A/S. EC 314 There is a problem with the current Check the tip of the nozzle for any debris Please Reboot Machine. flow leveling. EC321 There is a problem with the output Check if any foreign substance hinders the Please Reboot Machine. cooling fan. EC322 There is a problem with the output Check if any foreign substance hinders the Please Reboot Machine. cooling fan. or foreign substance, and the bed surface for any foreign substance, and remove any substance that you may find. Reboot the device and level it or request for A/S. operation of the fan, and remove any foreign substance that you may find. If the problem persists after rebooting the printer, request for A/S. for A/S. operation of the fan, and remove any foreign substance that you may find. If the problem persists after rebooting the printer, request EC 354, 357, 358 There is a problem in the power If the problem persists after rebooting the supply of the bed heater or the printer, request for A/S. CTL board of the heater. EC 391, 392, 393, 394 Cooling Fan Errors Contact us for A/S if the errors still occur EC 407, 408, 409 G-Code File Error after rebooting the printer. If you press [OK] button, the alert pop-up will be closed. EC 500, 501, 502, 503 The X1, X2, Y, or Z axis motor has Check the bed and the nozzle for any foreign a problem; that is why it cannot substance. move to the home position. Notification 401, 402 Filament is not transferred Follow the directions listed in the properly. 3.5 Solution for EC 401 section. Notification 403, 411, 412, The filament was not loaded Remove the cartridge according to the UI 413, 414, 415, 417 properly. instructions, and then remove the filament. Notification 404, 421, 422, The filament was not unloaded Remove the cartridge according to the UI properly. instructions, and then remove the filament. Message appears when there is Following the instructions on the LCD, first not enough filament in cartridge. clean any filament debris, then install and load a new cartridge. Cartridge is already Filament is loaded already and Automatically return to normal state. the load button was pushed again. 423, 424 Filament End Not enough filament. Notification 405, 406 loaded. Notification 441 5-12 Message Description What To Do Cartridge is already Filament is unloaded already and Automatically return to normal state. unloaded. the unload button was pushed Notification 436, 442 again. Notification 431 The printer does not recognize the Check if the cartridge has a smart chip, and cartridge's smart chip. re-install it. Notification 432 The printer recognizes the filament but not the cartridge. Press the [OK] button to unload it, and then re-install it. Notification 433 Message will appear if there are Replace Cartridge. more than 5% difference between the cartridge quantity and recorded usage levels. Notification 434 The filament has already been Replace the smart chip. (Check if the smart consumed. chip was replaced with the filament.) Notification 438, 439 Cartridge Smartchip Error Smartchip Replacement Required. (Check if the smartchip was replaced as replacing the filament.) Notification 443 This error occurs if a cartridge not Start printing after loading the cartridge. inserted when printing starts. Notification 447 This error occurs if a newly loaded Insert the same filament material type with filament material differs from the the one previously used into the cartridge. previous printing filament material. Notification 461, 462 The printer does not recognize the extruders sensor of pressurization Notification 471 Loading was not confirmed after controller. booting. Refer to the Cautions for Using the Device section to check the state of the extruder located at the back of the device. Pressing [OK] displays EXTRUDER screen. Feed the filament to the end of Nozzle. Notification 481 Unloading was not successful. Press the [OK] button to restart unloading. Notification 437, 472, 476, Remove the remaining filament Follow the UI instructions in removing the 482, 483, 484, 488 because of a problem during remaining filament. (Refer to P.55.) Notification 487 Remove the remaining filament Remove any filament located outside of the because of a problem during cartridge. (Refer to the label on the loading/unloading. loading. properly. The filament was not unloaded properly. The filament was not loaded Remove the filament according to the UI cartridge.) instructions. instructions. Remove the filament according to the UI EC 611 EC 622 5-13 3. Problems and Solutions 3.1 If filament does not come out of the nozzle Follow the on-screen instructions and start the auto recovery process. After the recovery process if problem persists follow the below steps. 1 Initiate cartridge unlock. Remove the cartridge from the printer. Use the extruder jog mode to remove the filament. Cut the removed filament, (Use below image as reference) re-install the cartridge and run LOAD. Note Cutting Filament Tip
- Cut the filament in the way the cut end is sharp as shown below. It makes the filament run through easier.
- After unloading, turn the cartridge gears for the filament to come out, cut the dented part (approx 50~60cm) this makes the LOAD easier. 5-14 3.2 In Cases where Filament is Cut Between the Extruder and Nozzle 1 Remove the Snap-Ring on the fitting in the nozzle and pull out the tube. Use Extruder mode and move the filament towards the nozzle to push out the cut filament. After removing all cut pieces of filament, insert the tube into the nozzle and attach the snap ring.
* Push the tube in until the tube under the black indicator cannot be seen. After attaching the Snap-Ring, gentely push the tube in (Approx 1.5mm) Use Extruder mode to transfer the filament towards the nozzle and check that filament is coming out of the end of the nozzle to make sure it is working properly. 3.3 When Filament End is Visible Outside the Cartridge After Unloading 1 Pull out the filament approximately 50~60cm, and cut the filament. (Reference to P. 5-14 Cutting Filament Tip) 2 Like the image below turn the gears and the filament will retrieve back to cartridge. Insert until filament is invisible, reinstall the cartridge into the printer and activate LOAD. 5-15 3.4 If the bed leveling does not operate normally 1 Make sure the bed is not tilted at an angle. According to the bed installation method (Chapter 4. Printed Output 2 Check) adjust to match the base. 2 Check the filament residue or foreign matter on the metal exposed surface of the bed and remove it.
- Clean the area 4 or 5 times with 800 grit sandpaper or so. 3 Check the filament residue or foreign matter on the Nozzle tip and remove with a cleaning tool.
- After lowering the bed, enther the extrude mode and wipe it with cotion or leather cloth.
- Since the tip of the nozzle is very hot, fold the cloth and use it to avoid getting burns. 3.5 Solution for Notification 401 The Notification 401 error code occurs if the filament was not correctly transferred. There are many possible reasons why the filament was not properly transferred. To solve this issue, follow the instructions below. 5-16 1 Press the [OK] button to move the printing screen. Then, press the [Pause] button followed by the [Function]
button located on the top of the screen. 2 The Notification 401 error code selects the cartridge with the number of the detected nozzle and unloads it. Remove the cartridge from the printer. Open the cartridge and check if the filament is tangled. If the filament is tangled, untangle it and re-insert the cartridge. Cut the end of the filament. Re-insert the cartridge into the printer. Load it. 5-17 3 Select the [Extruder] menu. Wait until the nozzles temperature reaches your target temperature. Operate the extruder to insert the fila ment by 50 mm. Check if the filament was inserted and injected through the nozzle.
(If the filament was not injected, repeat step 2 for two to three times. If this does not work, please contact our customer service hotline, and submit a video or image of this issue to a customer service representative.) 4 A persistent Notification 401 error code may be caused by an insufficient space between the nozzle and the bed, which causes the filament not to be correctly transferred. In such a case, select the [Bed Height Adjustment] menu to change the height of the bed, and create an ample space between the nozzle and the bed. You can also cancel printing and re-execute Setting Bed Leveling to set the correct space between the nozzle and the bed. 5-18 5 Press the [
] button to continue printing. 5-19 4. Replenishing Consumables 4.1 Bed Replacement Removing Flexible Bed Reference
- Please refer to P. 4-2 1.1 Detaching Printed Output. Installing Flexible Bed Reference
- Please refer to P. 4-2 1.1 Detaching Printed Output. Note of the bed. Caution Note
- Small Scratches on the bed made during normal usage will not affect the print quality but if the bed sheet is ripped off or contaminated, the printed output may not adhere on the bed properly and should consider exchanging the bed to a new one.
- Bed sheet is a consumable.
- Please replace the bed sheet if models dont get attached to it due to a significant scratch or defected parts 4.2 Filter Replacement
- Turn the machine power off before starting the replacement.
- It is recommended to exchange filter and nozzle together.
- Depending on environment, replacement interval may differ. If you smell odor from the filter, please replace the filter. 1 Remove the bolts by using the plus screwdriver to fix the extruder cover. 5-20 2 Remove the cover by pulling it up. 3 Remove the bolts by using the plus screwdriver to fix the duct. 4 Rotate and lower the duct to the indicated direction. 5-21 5 Release the hook, and remove the duct from the device. 6 Remove the consumed filter from the duct. 7 Install a new filter on the duct as shown in the image. 8 Connect the hook of the duct as shown in the image. 5-22 9 Fasten the duct to the device by tightening the bolts using the plus screwdriver. 10 Lower the extruder cover to install it on the device. 11 Fasten the extruder cover to the device by using the plus screwdriver. 5-23 4.3 Cartridge Replacement Replace cartridge when a cartridge is used up or a different color/material is needed. 1 Initiate Cartridge Unload. Reference
- For details on cartridge unload, please refer to P. 2-5 UNLOAD 2 Please switch the cartridge first and then load.
- For details on cartridge load, please refer to P. 2-4 LOAD Reference Note before printing. starting work. Caution replacement.
- When replaced with a different color, the previously used color may be seen in the beginning of printing. If the color is the only difference from the previous filament, it doesnt affect the printing quality. Difference in material, however, may affect the printing quality. To fix problem, after changing cartridge, please run nozzle cleaning (Refer to P. 2-19 NOZZLE CLEANING) 4.4 Nozzle Replacement Methods of Detaching Nozzle In the UI, press [Cartridge] [(Select a cartridge to unload)] [Cartridge to unload], and check if the nozzle is below 30C on the liquid crystal display (LCD).Turn off the power, and remove the power cord from the body before
- If the temperature of the nozzle is above 30C, it may cause burns to a part of your body during 5-24 1 Remove Snap-Ring. SNAP-RING 2 Press the tube holder and pull the tube to remove. TUBE 3 Push the top of the front handle, and lift it up to open the cover. TUBE HOLDER HOOK COVER 5-25 4 Pull the nozzle component to detach. NOZZLE Assembling the Nozzle Initiate process ONLY after power of machine is turned OFF, and after all power cables are disconnected.
- When installing PVA Nozzle, install the nozzle to slot #2 If installing to slot #1, it may cause decrease in Caution Note printing quality or malfunction of the printer. 1 With the cover lifted up attach the nozzle. spring pin and see if it is connected properly.
- If the spring pin is not connected properly, the nozzle may malfunction. The magnet of the nozzle attaches to the surface, but check if it is fully attached by shaking it. Also, inspectthe NOZZLE 5-26 2 Push the cover down and make sure to hear the clicking sound. COVER Caution
- Please be careful not to position the harness near the left, right and center section of the cover. The harness can get caught in between covers when closing. Caution Harness 3 Insert Tube. Note
- Push the tube in about 50mm until the tube under the black indicator cannot be seen. TUBE 5-27 4 Slightly lifting the tube and insert the Snap-Ring. Insert the Snap-Ring in between the Fitting and Holder. SNAP-RING 5 Finally, push tube in all the way through.
- Approximately 1.5mm can be additionally inserted. SNAP-RING INSERTION POINT TUBE 5-28 6 Use the [Cartridge] [Select a cartridge to load] [Cartridge to load] command to finish the cartridge loading process. 2X Series USER MANUAL Appendix 6 1. Type of Consumables (Material, Color) PLA Color: White, Black, Gray, Red, Yellow, Green, Blue, Pink, Purple ABS Color: white, black, gray, red, yellow, green, blue Flexible Color: white, red, green PVA, PVA+
Color: Translucent White 6-2 Notice to Users Type Notice Class A equipment This equipment is a Class A EMC
(electromagnetic compatible)
(commercial telecast equipment, and should not be used in hou-
equipment) sehold locations Class B equipment
(domestic telecast equipment) This equipment is a Class B EMC (electro-
magnetic compatible) equipment, for household purposes, availa-
ble to be used in any location. This Product is a Class A equipment.
1 | Internal Photos | Internal Photos | 967.98 KiB | April 22 2020 / October 19 2020 | delayed release |
1 | Label Info | ID Label/Location Info | 267.16 KiB | April 22 2020 |
APPENDIX IV - IDENTIFICATION LABEL PROPOSED FCC LABEL Following Label shall be affixed on the back side of the product. Report No.: TR-W1708-007-01 Page 56 of 63 ENG Co., Ltd. 135-60 Gyeongchung-daero, Gonjiam-eup, Gwangju-si, Gyeonggi-do, Korea 12813 Report Form_02 (Rev.0) TEL: +82-31-727-8300 FAX: +82-31-746-0800 http://www.the-eng.co.kr
1 | Confidentiality Letter | Cover Letter(s) | 95.76 KiB | April 22 2020 |
Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 USA Date: Apr. 13, 2020 Subject; Request for Confidentiality FCC ID: 2AB83-2X To Whom It May Concern, Pursuant to the provisions of the Commissions rules Title 47 Sections 0.457 and 0.459, we are requesting the Commission to withhold the following attachment(s) as confidential documents from public disclosure indefinitely. These documents contain detailed system and equipment descriptions and are considered as proprietary information in operation of the equipment. The public disclosure of these documents might be harmful to our company and would give competitors an unfair advantage in the market. In additional to above mentioned documents, in order to comply with the marketing regulations in Title 47 CFR 2.803 and the importation rules in Title 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices, we request Short Term Confidentiality of the following attachment(s);
Schematic Diagram Block Diagram Parts List Operational Description Tune-up Procedure External Photos Test Setup Photos Internal Photos User Manual For 180 days pursuant to KDB 726920 D01. It is our understanding that all measurement test reports, FCC ID label format and correspondence during the certification review process cannot be granted as confidential documents and this information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:
Name: Jae-Young, Choi Title: Manager
1 | Models Difference Declaration Letter | Cover Letter(s) | 210.37 KiB | April 22 2020 |
Date: April 7, 2020 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mils Road Columbia, MD FCC ID: 2AB83-2X Declaration Letter To Whom It May Concern:
We, Sindoh Co., Ltd. hereby declare following mentioned product that PCB board, circuit, hardware version, software version, structure and internal photos are same, named differently due to marketing purposes. The label shall be affixed on the back side of the product. Product Name: 3D Printer Basic Model Name: 2X Additional Model Names: riZE 2XC, 2X DP303 Additional modes are identical to the basic mode except for model designation only. Sincerely, Name: Jae-Young, Choi Title: Manager Tel No: +82-2-460-1583
1 | Power of Attorney Letter | Cover Letter(s) | 131.62 KiB | April 22 2020 |
FCC ID: 2AB83-2X Model Name: 2X, 2XDP303, riZE 2XC Date: 2020. 04. 09 Agent Authorization Letter SUBJECT: FCC Application for 2AB83-2X To Whom It May Concern:
We, the undersigned, hereby authorize FCC certification at Yong-Gwang, Kwon of ENG Co., Ltd. on our behalf, to apply to the Federal Communications Commission on our equipment. Any and all acts carried out by Yong-Gwang, Kwon of ENG Co., Ltd. on our behalf shall have the same effect as acts of our own. This is to advise that we are in full compliance with the Anti- Drug Abuse Act. We, the applicant, are not subject to a denial of federal benefits pursuant to Section 5301 of the Anti-Drug Act of 1988, 21 USC853a, and no party to the application is subject to a denial of federal benefits pursuant to that section. This authorization is valid until further written notice form the applicant. Sincerely, Name: Jae-Young, Choi Job Title: Manager
1 | Test Setup Photos | Test Setup Photos | 1.26 MiB | April 22 2020 / October 19 2020 | delayed release |
frequency | equipment class | purpose | ||
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1 | 2020-04-22 | JAD - Part 15 Class A Digital Device | Original Equipment |
app s | Applicant Information | |||||
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1 | Effective |
2020-04-22
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1 | Applicant's complete, legal business name |
Sindoh Co., Ltd.
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1 | FCC Registration Number (FRN) |
0023544877
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1 | Physical Address |
3, Seongsuiro24(isipsa)-gil, Seongdong-gu
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1 |
Seoul, N/A
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1 |
South Korea
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app s | TCB Information | |||||
1 | TCB Application Email Address |
T******@TIMCOENGR.COM
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1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
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app s | FCC ID | |||||
1 | Grantee Code |
2AB83
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1 | Equipment Product Code |
2X
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J******** C********
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1 | Telephone Number |
0082-********
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1 | Fax Number |
0082-********
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1 |
j******@sindoh.com
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app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 10/19/2020 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | JAD - Part 15 Class A Digital Device | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | 3D Printer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
ENG Co., Ltd.
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1 | Name |
K**** Y****
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1 | Telephone Number |
82317********
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1 | Fax Number |
+82-3********
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1 |
y******@the-eng.co.kr
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC