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User Manual August 2012 EAZ0077L00A Rev. B Trademarks Snap-on, ShopStream, and ShopStream Connect, are trademarks of Snap-on Incorporated. All other marks are trademarks or registered trademarks of their respective holders. Copyright Information 2012 Snap-on Incorporated. All rights reserved. Disclaimer of Warranties and Limitation of Liabilities The information, specifications and illustrations in this manual are based on the latest information available at the time of printing. While the authors have taken due care in the preparation of this manual, nothing contained herein:
Modifies or alters in any way the standard terms and conditions of the purchase, lease, or rental agreement under the terms of which the equipment to which this manual relates was acquired. Increases in any way the liability to the customer or to third parties. Snap-on reserves the right to make changes at any time without notice. IMPORTANT:
Before operating or maintaining this unit, please read this manual carefully paying extra attention to the safety warnings and precautions. Visit our websites at:
http://diagnostics.snapon.com (North America) www1.snapon.com/diagnostics/uk (United Kingdom) snapontools.com.au (Australia and New Zealand) For Technical Assistance Call 1-800-424-7226 (North America) CALL +44 (0) 845 601 4736 (United Kingdom) E-mail DiagnosticsUKproductsupport@snapon.com (United Kingdom) For technical assistance in all other markets, contact your selling agent. ii Safety Information For your own safety and the safety of others, and to prevent damage to the equipment and vehicles upon which it is used, it is important that the accompanying Important Safety Instructions be read and understood by all persons operating, or coming into contact with, the equipment. We suggest you store a copy near the unit in sight of the operator. This product is intended for use by properly trained and skilled professional automotive technicians. The safety messages presented throughout this manual are reminders to the operator to exercise extreme care when using this test instrument. There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as well as in the skill of the individual doing the work. Because of the vast number of test applications and variations in the products that can be tested with this instrument, we cannot possibly anticipate or provide advice or safety messages to cover every situation. It is the responsibility of the automotive technician to be knowledgeable of the system being tested. It is essential to use proper service methods and test procedures. It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety, the safety of others in the work area, the equipment being used, or the vehicle being tested. It is assumed that the operator has a thorough understanding of vehicle systems before using this product. Understanding of these system principles and operating theories is necessary for competent, safe and accurate use of this instrument. Before using the equipment, always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested. Use the equipment only as described in this manual. Read, understand and follow all safety messages and instructions in this manual, the accompanying Important Safety Instructions, and on the test equipment. Safety Message Conventions Safety messages are provided to help prevent personal injury and equipment damage. All safety messages are introduced by a signal word indicating the hazard level.
'$1*( 5 Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders.
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Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.
&$87,21 Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor injury to the operator or to bystanders. iii Safety Information Important Safety Instructions Safety messages contain three different type styles. Normal type states the hazard. Bold type states how to avoid the hazard. Italic type states the possible consequences of not avoiding the hazard. An icon, when present, gives a graphical description of the potential hazard. Example:
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Risk of unexpected vehicle movement. A moving vehicle can cause injury. Block drive wheels before performing a test with engine running. Important Safety Instructions For a complete list of safety messages, refer to the accompanying Important Safety Instructions. SAVE THESE INSTRUCTIONS iv Contents Safety Information ..................................................................................................................... iii Contents ....................................................................................................................................... i Chapter 1: Using This Manual ................................................................................................... 1 Conventions.................................................................................................................................. 1 Bold Text................................................................................................................................ 1 Symbols ................................................................................................................................. 1 Terminology ........................................................................................................................... 1 Notes and Important Messages ............................................................................................. 2 Hyperlinks .............................................................................................................................. 2 Procedures............................................................................................................................. 2 Chapter 2: Introduction.............................................................................................................. 3 Display Device............................................................................................................................. 3 Functional Description ........................................................................................................... 3 Technical Specifications ........................................................................................................ 5 Power Sources....................................................................................................................... 6 Scan Module................................................................................................................................. 7 Functional description ............................................................................................................ 7 Technical Specifications ........................................................................................................ 8 Power Sources....................................................................................................................... 8 Scope Multimeter Module............................................................................................................. 9 Functional Description ........................................................................................................... 9 Technical Specifications ...................................................................................................... 10 Power Sources..................................................................................................................... 10 Chapter 3: Getting Started....................................................................................................... 11 Powering Up ............................................................................................................................... 11 Module Buttons .................................................................................................................... 11 Toolbar................................................................................................................................. 13 Windows Toolbar ................................................................................................................. 16 Powering Down .......................................................................................................................... 17 Emergency Shutdown.......................................................................................................... 17 Chapter 4: Navigation .............................................................................................................. 18 Controls and Features ................................................................................................................ 18 Control Buttons .................................................................................................................... 18 LEDs .................................................................................................................................... 19 The Stand ........................................................................................................................... 19 Camera Operation ...................................................................................................................... 19 Chapter 5: Scanner Operations............................................................................................... 21 Getting Started ........................................................................................................................... 21 The Demonstration Program................................................................................................ 21 Disconnecting the Diagnostic Platform From a Vehicle ....................................................... 22 i Contents Vehicle Identification................................................................................................................... 23 Alternative Vehicle Identification .......................................................................................... 25 Connecting to a Vehicle.............................................................................................................. 26 Cables.................................................................................................................................. 26 No Communication Message ............................................................................................... 27 Navigation................................................................................................................................... 27 Scanner Screen Layout ....................................................................................................... 27 Screen Messages ................................................................................................................ 30 Making Selections................................................................................................................ 30 Operations .................................................................................................................................. 30 Data Display......................................................................................................................... 32 Codes Menu......................................................................................................................... 36 Functional Tests................................................................................................................... 39 Generic Functions................................................................................................................ 40 Troubleshooter..................................................................................................................... 41 Scanner Toolbar Operations................................................................................................ 42 Exiting the Scanner .................................................................................................................... 48 Downloading Firmware............................................................................................................... 49 Chapter 6: OBD Direct Operations.......................................................................................... 52 OBD Health Check ..................................................................................................................... 52 Global OBD II Code Check .................................................................................................. 53 Global OBD II Clear Codes .................................................................................................. 54 Readiness Monitors ............................................................................................................. 54 MIL Status............................................................................................................................ 54 OBD Diagnose............................................................................................................................ 55 Start Communication ........................................................................................................... 55 Select Communication Protocol........................................................................................... 58 Connector Information ......................................................................................................... 59 Chapter 7: Component Test Operations ................................................................................ 60 Vehicle Identification................................................................................................................... 60 Creating a Favorites List ...................................................................................................... 61 Identifying a Test Vehicle ..................................................................................................... 62 Operations .................................................................................................................................. 64 Component Information ....................................................................................................... 64 Tests .................................................................................................................................... 65 Chapter 8: Scope Multimeter Operations............................................................................... 69 Remote Scope Multimeter Setup................................................................................................ 69 Getting Started ........................................................................................................................... 70 Capabilities .......................................................................................................................... 71 Leads, Probes and Adapters ............................................................................................... 72 Navigation................................................................................................................................... 75 Screen Layout...................................................................................................................... 75 Making Selections................................................................................................................ 79 Operations .................................................................................................................................. 79 Starting the Scope and Multimeter....................................................................................... 79 Scope and Multimeter Setup................................................................................................ 81 ii Contents Chapter 9: Ask-a-Tech Operations ......................................................................................... 93 Ask-a-Tech Tips ......................................................................................................................... 93 Launching Ask-a-Tech................................................................................................................ 94 Ask-a-Tech Home Page ............................................................................................................. 94 Ask-a-Tech Pulse................................................................................................................. 95 What Do You Want To Do? ................................................................................................. 96 Chapter 10: Information Operations ..................................................................................... 100 Chapter 11: Vehicle History Operations............................................................................... 101 Screen Layout .......................................................................................................................... 101 Vehicle History Main Body ................................................................................................. 101 Vehicle History Toolbar ...................................................................................................... 102 Chapter 12: Data Manager Operations ................................................................................. 106 Screen Layout .......................................................................................................................... 106 Navigation................................................................................................................................. 107 Operations ................................................................................................................................ 107 My Data.............................................................................................................................. 107 Up ...................................................................................................................................... 108 Open .................................................................................................................................. 108 New.................................................................................................................................... 108 Delete................................................................................................................................. 109 Rename ............................................................................................................................. 110 Save................................................................................................................................... 111 Properties........................................................................................................................... 111 More................................................................................................................................... 112 Saved File Structure ................................................................................................................. 112 Chapter 13: Help Operations ................................................................................................. 113 Using the Help Toolbar............................................................................................................. 113 Chapter 14: System Settings Operations............................................................................. 114 Paired Devices ......................................................................................................................... 114 Pairing the Scan Module.................................................................................................... 115 Shop Information ...................................................................................................................... 116 Chapter 15: Maintenance ....................................................................................................... 118 Display Device.......................................................................................................................... 118 Cleaning the Touch Screen ............................................................................................... 118 Calibrating the Touch Screen ............................................................................................ 118 Cleaning and Inspecting the Display Device...................................................................... 121 Battery Service................................................................................................................... 121 Operating System Restore................................................................................................. 124 Scan Module............................................................................................................................. 125 Cleaning and Inspecting the Scan Module ........................................................................ 125 Replacing the Protective Handgrip..................................................................................... 125 Software License Agreement, North America ..................................................................... 126 Index ........................................................................................................................................ 131 iii Chapter 1 Using This Manual This manual contains tool usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional equipment. 1.1 Conventions The following conventions are used. 1.1.1 Bold Text Bold emphasis is used to highlight selectable items such as buttons and menu options. Example:
Press the OK button. 1.1.2 Symbols Different types of arrows are used. The greater than arrow (>) indicates an abbreviated set of selection instructions. Example:
Select Utilities > Tool Setup > Date. The example statement abbreviates the following procedure:
1. Navigate to the Utilities screen. 2. Highlight the Tool Setup submenu. 3. Highlight the Date option from the submenu. 4. Press OK to confirm the selection. The solid arrows (, , , ) refer to the four directions of the directional arrow keys. Press the down arrow. Example:
1.1.3 Terminology The term select means highlighting a button or menu item and pressing the Accept, OK, Yes, or other similar button to confirm the selection. Example:
Select Reset. 1 Using This Manual Conventions The above statement abbreviates the following procedure:
1. Navigate to and highlight the Reset selection. 2. Press the OK, or similar, button. 1.1.4 Notes and Important Messages The following messages are used. Notes A NOTE provides helpful information such as additional explanations, tips, and comments. Example:
NOTE:
i For additional information refer to... Important IMPORTANT indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle. Example:
IMPORTANT:
Do not disconnect the data cable while the Scanner is communicating with the ECM. 1.1.5 Hyperlinks Hyperlinks, or links, that take you to other related articles, procedures, and illustrations are available in electronic documents. Blue colored text indicates a selectable hyperlink. Example:
IMPORTANT:
Read all applicable Safety Information before using this tool!
1.1.6 Procedures An arrow icon indicates a procedure. Example:
z To change screen views:
1. Select the View button. The dropdown menu displays. 2. Select an option from the menu. The screen layout changes to the format selected. 2 Chapter 2 Introduction The Diagnostic Platform is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms, codes, and complaints quickly and efficiently. There are three main components to the system:
Display Devicethe central processor and monitor for the system Scan Modulethe device for accessing vehicle data Scope Multimeter Modulethe device for sampling circuits and signals This manual describes the construction and operation of these three devices and how they work together to deliver diagnostic solutions. 2.1 Display Device 2.1.1 Functional Description
1 Audio Speaker 2 Power Indicator LED (light emitting diode) 3 Microphone 4 Hard Drive Activity LED 5 Directional Buttons; left (), right (), up (), down () 6 S Button (special functions) 7 Enter Button 8 Camera (shutter) Button 9 Virtual Keyboard Button 10Brightness Button 11Power Button Figure 2-1 Model D10 front view 3 Introduction Display Device
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1 Hinged Cover 2 USB (universal serial bus) Ports (2) 3 Head Phone Jack 4 Microphone Jack 5 DC Power Supply Input Port Figure 2-2 Model D10 side view
1 Kennsington Lock (standard security device connection, device not included) 2 Battery Compartment Cover 3 Collapsible Stand (closed) 4 Camera Lens Figure 2-3 Model D10 back view 4 Introduction Display Device 2.1.2 Technical Specifications Processor:
Intel Atom Z530P 1.6GHz Operating System Microsoft Windows Embedded Standard SP3 Touch Screen Resistive Touch Panel Display:
10.2 inch diagonal, LCD TFT 1024 x 600 resolution WSVGA 16 bit color Battery:
Lithium Ion Smart Battery Pack Approximate 4 hour run time Approximate 4 hour charge time (with or without unit operating) DC Jack Operating Voltage 10V to 32V DC Communications:
802.11 b/g/n Wireless Bluetooth 2.1 + EDR Dimensions:
Width:
13.23 inches 336.1 mm Height:
8.07 inches 205 mm Depth:
2.41 inches 61.3 mm Weight (including battery pack and Scope Multimeter Module):
5.1 lbs. 2.31 kg Weight (including battery pack, without Scope Multimeter Module):
4.5 lbs. 2.04 kg 5 Introduction Display Device Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing) 32 to 113F 0 to 45C Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing) 4 to 140F 20 to 60C Environmental Conditions:
This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) Power Supply:
Supply Rating; 19 VDC. 3.42A 2.1.3 Power Sources Your Display Device can receive power from any of the following sources:
Internal Battery Pack AC/DC Power Supply Vehicle Power Docking Cradle (Optional) Internal Battery Pack The display unit can be powered from the internal rechargeable battery. A fully charged standard battery provides sufficient power for about 4.5 hours of continuous operation. A LED on the front of the unit indicates the battery state of charge. AC/DC Power Supply The display unit can be powered from a wall socket using the AC/DC power supply. The AC/DC power supply also powers the internal battery pack charging process. Vehicle Power The display unit can be powered from a standard 12-volt power port on the test vehicle through a direct cable connection. The vehicle power cable connects to the DC power supply port on the left side of the display unit. Docking Cradle (Optional) The display unit can be powered and operated when installed on the optional docking cradle. The docking cradle also powers the internal battery pack charging process and allows USB connectivity for attaching peripherals. Contact your sale representative for additional details. 6 Introduction Scan Module 2.2 Scan Module 2.2.1 Functional description
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%RWWRP 1 Data cable connector 2 Memory card port (remove protective hand grip for access) 3 Bluetooth LED (green) 4 Communication issue LED (red) 5 Vehicle power LED (green) 6 Universal serial bus (USB) port (remove protective hand grip for access) Figure 2-4 Scan Module Wireless Communication The Scan Module is a wireless communications device that transmits vehicle data to the display device without a physical connection. The working range of the transmitter is about 30 feet
(9.14 m). A signal lost due to moving out of range automatically restores itself when the display unit is brought closer to the Scan Module. The Scanner sounds a tone and the Display Device shows a warning message when the signal is lost. 7 Introduction Scan Module 2.2.2 Technical Specifications Dimensions:
Length:
8.04 inches 204.3 mm Height:
3.82 inches 97 mm Depth:
1.66 inches 42.1 mm Weight (including protective hand grip):
0.9 lbs. 0.408 kg Communications:
Bluetooth 2.0 Class 1 USB Power:
5V @ 500mA Data Cable Connector Power:
8V to 32V, Maximum 12 Watts Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing) 32 to 113F 0 to 45C Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing) 4 to 140F 20 to 60C Environmental Conditions:
This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) 2.2.3 Power Sources The Scan Module operates on 12V or 24V vehicle power, which it receives through the data cable connector. The unit powers on whenever it is connected to an OBD-II/EOBD compliant data link connector (DLC). For non OBD-II/EOBD compliant vehicles, the unit can be powered from a suitable power port on the test vehicle using the auxiliary power cable supplied with your kit. 8 Introduction Scope Multimeter Module 2.3 Scope Multimeter Module 2.3.1 Functional Description
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1 Common (Ground) Port 2 Channel 1 Port 3 Channel 2 Port 4 Channel 3 Port 5 Channel 4 Port 6 Auxiliary Port (not visible in illustration) 7 USB Port (under protective cover) 8 Display Device Connection Figure 2-5 Scope Multimeter Module, removed from Display Device Remote Operation The Scope Multimeter Module installs into the Display Device and is held in place by a lock tab. Depress the lock tab and the Scope Multimeter Module is easily removed from the Display Device. A USB cable (supplied with your kit) can then be used to connect the Scope Multimeter Module to the Display Device. Now, you can continue to remotely monitor circuit activity while moving the Display Device around the vehicle. 9 Introduction Scope Multimeter Module 2.3.2 Technical Specifications Dimensions:
Length:
6.75 inches 171.5 mm Height:
5.1 inches 129.5 mm Depth:
0.89 inches 22.6 mm Weight (including protective hand grip):
0.66 lbs. 0.30 kg Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing) 32 to 113F 0 to 45C Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing) 4 to 140F 20 to 60C Environmental Conditions:
This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) 2.3.3 Power Sources The Scope Multimeter Module operates on USB power (5V @ 500mA) supplied by the Display Device. Power is provided either through direct connection to the Display Device, or through a USB cable when the Scope Multimeter Module is separated from the Display Device. 10 Chapter 3 Getting Started Make sure the Display Device has a charged battery or is connected to an AC/DC power supply
(see Power Sources on page 8). It is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure. 3.1 Powering Up Press the Display Device Power button to switch the unit on. The system boots up, then opens the Home screen (Figure 3-1).
1. Module Buttons 2. Toolbar 3. Windows Toolbar Figure 3-1 Sample Home screen 3.1.1 Module Buttons The Module buttons configure the Display Device for the type of test to be performed. Table 3-1 on page 12 gives brief descriptions of the available Module buttons, which operations are available depends upon the individual configuration of your system. Use the stylus or your finger tip to select from the Module buttons. 11 Getting Started Powering Up Table 3-1 Module buttons Name Button Description Scanner OBD Direct Component Test Scope Multimeter Ask-a-Tech Information Vehicle History Data Manager Help System Settings Exit Configures the unit to operate as a scan tool. See Scanner Operations on page 21. Allows you to perform generic OBD-II or EOBD system tests without identifying the specific vehicle. See OBD Direct Operations on page 52. Opens a diagnostic database of specific tests for the identified vehicle. See Component Test Operations on page 60. Configures the unit to operate as a lab scope, graphing multimeter, or digital multimeter. See Scope Multimeter Operations on page 69. Launches the Ask-a-Tech website. See Ask-a-Tech Operations on page 93. Provides the information needed to make repairs once you have made your diagnosis. The linked program varies by region. See Information Operations on page 100. Identifies the test vehicle and organizes and manages work in progress and service records. See Vehicle History Operations on page 101. Opens the organization system for saved data files. See Data Manager Operations on page 106. Opens the on-line help for the system. See Help Operations on page 113. Establishes and manages wireless connections to peripheral devices, such as the Scan Module. See System Settings Operations on page 114. Closes the diagnostic Platform software and returns the display to the Windows desktop. See Powering Down on page 17. 12 Getting Started 3.1.2 Toolbar Powering Up Operation of the buttons located on the toolbar are described in the table below:
Table 3-2 Module buttons Name Button Description Home Windows Toolbar Menu Change Vehicle View Record Hardware Status Touching this button returns you to the Home screen from any test. Touching this button opens and closes the standard Windows toolbars at the top and bottom of the screen. Touching this button opens a menu that provides information and basic operations and features for the current screen. The currently identified vehicle is shown to the right of the buttons, touching allows you to change the identified test vehicle. Touching the button opens an editable worksheet of vehicle records. Indicates the wireless connectivity status of the Scan Module. Indicates the wireless connectivity status of the Scope Multimeter. Menu Button Options The Menu button on the Toolbar at the base of the display screen opens a list of basic operations and features. Menu options vary by module and may include:
Safety Informationopens the Important Safety Instructions document, which should be read and understood prior to using the Diagnostic Platform. Fileallows you to print or save the data being viewed. Editallows you to configure alarms when viewing Scanner data. Setupallows you to adjust tool settings. Helpallows you to view supporting documentation. Selecting a menu item opens a submenu of choices, and some submenus also open an additional menu. A right arrowhead () indicates additional choices are available. Touch an item to select it. File Use to print or save a copy of the data currently being viewed. Selecting opens a submenu:
Saveavailable from the Scan Module, opens an additional submenu with these options:
Screenshotsaves a graphic image of the current screen Collected Datasaves a recording of all the data currently in the buffer plus the number of frames designated after the trigger event (see Properties on page 44). 13 Getting Started Powering Up Printavailable from the Scan Module, opens an additional submenu with these options:
Screensends the current screen image to a printer. Troubleshooterprints the full text of the troubleshooter topic shown in the main body. Print Articleavailable from the Component Test module, has one of the following results:
If connected to a printer, the file is sent to the printer. If not connected to a printer, the article is saved as a .xps file, which can be retrieved, moved, or copied and printed at a later time. Print Previewavailable from the Component Test module, displays how the selected article will appear when printed. Page Setupavailable from the Component Test module, opens a dialog box that allows you to adjust the format (orientation and margins) of the pages to be printed. Selecting a print option opens a standard Windows Print dialog box, which allows you to print or save the file. Edit This Scan Module option performs the same function as the Alarms button on the Scanner Toolbar. (For more information refer to Alarms on page 43). Setup This Scan Module option allows you to adjust tool settings to your personal preferences. Selecting Tools opens a submenu that includes the following:
Graph Properties Unit Setup Download Firmware Display BEN Graph Properties Selecting opens the General Graph Properties dialog box, which is similar to what is available from the Properties button on the Scanner Toolbar (see Properties on page 44). Changes made here apply to all of the graphs. Graph properties options allow you to:
Change the background and plot colors of the graphs. Switch graph grid lines on and off. Adjust how much data is captured after a triggering event. Adjust the sweep time of the graphs. Unit Setup Selecting opens a dialog box that allows you to choose between US customary or metric units of measure for temperature, vehicle speed, and pressure readings. z To change the units setup:
1. From the Toolbar select Setup > Unit Setup. The Setup dialog box opens to the Units tab (Figure 3-2). 14 Getting Started Powering Up 2. Tap the values to select each item, the radio knob indicates the selected setting. 3. Tap Back or Exit to close the dialog box and apply the changes. Table 3-3 Scan tool units of measurement Figure 3-2 Sample view options Setting Vacuum
(manifold pressure) kPa (kilopascal) Default Option Pressure kPa (kilopascal) Temperature Vehicle Speed C (degrees Celsius) kph (kilometers per hour) Download Firmware inHg (inches of mercury) mmHg (millimeters of mercury) psi (pounds per square inch) bar (atmosphere) kg/cm2 (kilograms per centimeter squared) F (degrees Fahrenheit) mph (miles per hour) This option is used to update the firmware on your Display Device. For firmware information, contact your sales representative or Customer Care. While downloading the firmware, do not interrupt the download process. Connection interruption may result in damage to the unit. NOTE:
i It is recommended to connect the unit to an AC power source when downloading firmware. Display BEN This option shows the BEN of the currently identified vehicle in the Scanner toolbar. The BEN is a unique identifier that is used internally for data coordination and communication. 15 Getting Started Help Powering Up A variety of utilities and additional resources are available through the Help menu. Menu options vary by module and may include:
User Manual Version Info Activation Status Users Manuals About Component Test About Scanner User Manual This option opens this document, which provides overall navigation and operation information for the Diagnostic Platform. Version Info This option opens a window showing the version of the software and a copy of the Software License Agreement. Tap OK to close the window. Activation Status This option opens a dialog box with version and licensing details for the system, and activation status for the Display device and all other modules. Users Manuals This Scan Module option opens a submenu of support documentation, such as vehicle communication software manuals. These manuals provide connection and test information for specific vehicles. Selecting a menu item opens a printable PDF version of the document in a separate window. About Component Test This option opens a dialog box that contains software version and details, copyright data, and other specific details about the Component Test module. About Scanner This option opens a dialog box that contains software version and details, copyright data, and other specific details about the Scan Module. 3.1.3 Windows Toolbar This is the standard Windows toolbar. Your Display Device is a fully functional personal computer based on the Windows Embedded Standard operating system. Refer to Microsoft documentation for additional information. 16 Getting Started Powering Down 3.2 Powering Down All vehicle communication must be terminated before shutting down the Display Device. A warning message displays if you attempt to shut down while the Scan Module is communicating with the vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles. Exit the Scan Module before powering down. z To power down the Display Device:
1. Navigate to the Home screen. 2. Select the Exit button. 3. From the Windows desktop, open the Windows Start menu. 4. Select Turn Off Computer. 5. Select Turn Off in the dialog box. The open programs close and the power switches off. 3.2.1 Emergency Shutdown In case of emergency, press and hold the Power button for 5 seconds to force a shutdown. 17 Chapter 4 Navigation This chapter discusses how to use the hardware controls and features for the Display Device. There are no external controls on the Scan Module or Scope Multimeter Module, They can only be operated when used in conjunction with the Display Device. 4.1 Controls and Features The external controls on the Display Device are simple because most operations are controlled through the touch screen. Touch screen navigation is menu driven, which allows you to quickly locate the test, procedure, or data that you need through a series of choices and questions. Detailed descriptions of the menu structures are found in the chapters for the various modules. The following sections describe the external controls and features of the display device. 4.1.1 Control Buttons Name and location of control buttons:
Table 4-1 Display Device control buttons Button Name Description S Button A function button that provides a shortcut for capturing a screen image. Directional Buttons Moves the cursor or highlight on the display screen up, down, right, or left. Enter Button Camera Button Selects a highlighted item or returns the display to the previous screen. Operates the built-in camera. Press once to open the application. The button then acts as a shutter to take a photograph of what is visible on the screen. Keyboard Button Opens or closes the virtual keyboard. Brightness Button Increases the screen backlighting in seven incremental steps, then returns to the lowest setting and repeats. Power Button Turns the unit on and off. All other tool operations are controlled through the touch screen. 18 Navigation 4.1.2 LEDs Camera Operation There are two light-emitting diodes (LEDs) on the front face of the device (see Figure 2-1 on page 3 for locations):
Power Indicator LEDthis device uses three colors to show the battery and power status as follows:
Green indicates a either a battery with a full, or nearly full, charge or DC power Orange indicates a battery that is charging. An orange LED that fades on and off at three second intervals indicates the unit is in Standby mode. Red indicates a low battery (15% of capacity or less). Hard Drive Activity LEDilluminates when the central processing unit (CPU) is reading or writing to the hard disk drive (HDD). 4.1.3 The Stand The built-in stand extends from the back of the unit to allow hands-free viewing. The stand clips into the unit for storage and pivots out so the display is at a 45 degree angle when in use. 4.2 Camera Operation A single press of the Camera button on the front of the Display Device activates the camera. With the camera active, the touch screen becomes the view finder and is also used for reviewing photographs that are taken. Buttons on the touch screen are used to operate the camera. The buttons change depending on what camera function is active:
Table 4-2 Camera buttons (part 1 of 2) Button Description Name Photo Gallery Exit OK Delete Acts as a shutter to take a photograph of what is visible in the view finder, which is the left-hand portion of the screen. Opens a thumbnail gallery of recently taken pictures. Closes the camera application and returns to the previous screen. Displays after a picture is taken. Selecting saves the photograph and returns to the view finder. Displays after a picture is taken and in Gallery mode. Selecting discards the photograph and returns to the previous screen. 19 Navigation Camera Operation Table 4-2 Camera buttons (part 2 of 2) Button Name Description Back Previous Next Displays in Gallery mode. Selecting returns to the previously viewed screen. Displays in Gallery mode. Selecting opens the picture prior to the current image in the gallery. Displays in Gallery mode. Selecting opens the picture after to the current image in the gallery. z To use the camera:
1. Press the Camera button. The camera screen opens and the Camera button now controls the shutter. 2. Focus the image to be captured in the view finder. 3. Press the Camera button, or tap the Photo button. The view finder now shows the captured picture. 4. Select OK to save the image, or Delete to delete it. The view finder is live and the Camera button is the shutter, repeat steps 2, 3, and 4 to take additional pictures. 5. Select Exit from the live view to close the camera application. Photographs are stored on the hard drive and can be retrieved from the desktop by selecting My Documents > ShopStream > Camera Folder. 20 Chapter 5 Scanner Operations The Scanner allows you to establish a data link to the electronic control systems of the vehicle being serviced to retrieve diagnostic trouble codes (DTCs), view live data parameters, and perform tests. The Scanner can access the electronic control module (ECM) for various vehicle control systems such as engine, transmission, antilock brake system (ABS) and more. Scanner testing requires connecting the Scan Module to the test vehicle using the data cable and test adapters. On screen instructions tell you how to connect the Scan Module, additional connection information can be found in the appropriate vehicle communication software manual for the test vehicle, which is available through the Help menu. 5.1 Getting Started Prior to first use of the Scan Module the unit must be paired with the Display Device to establish a wireless communication link. Refer to Pairing the Scan Module on page 115 for details. A demonstration program allows you to become familiar with Scanner operations and testing without being connected to an actual vehicle. 5.1.1 The Demonstration Program The Scanner demonstration program allows you to become familiar with many of the test capabilities without connecting to a vehicle. Sample data and mock test results help you learn the menus and basic operations. The Scan Module must be paired with the display device to use the demonstration program. See Pairing the Scan Module on page 115 for details. Both the Scan Module and the display device must be powered on. z To start the demonstration program:
1. From the Home screen, tap the Scanner icon. The manufacturer menu displays. This menu includes all makes that are covered by any of the Diagnostic Platform modules, not just those for which Scanner information is available. There is also a Demonstration button included in the list. 2. Tap the Demonstration button. 21 Scanner Operations Getting Started Figure 5-1 Sample demonstration selection A screen with two choices now displays:
US Domesticcontains actual data captured while driving a 2001 Chevrolet Tahoe. Look for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode. OBD Training Modeprovides simulated data for an OBD-II/EOBD vehicle that allows you to access any of the standard functions. 3. Select either option and a confirmation message displays. 4. Select Ok to load the selected database. 5. Follow the on-screen instructions and select as needed until the Systems menu displays. 6. Select from any of the systems listed, then select from the submenus. IMPORTANT:
Do not connect a vehicle to the Scan Module while in the Demonstration mode. 5.1.2 Disconnecting the Diagnostic Platform From a Vehicle When disconnecting the Diagnostic Platform from the vehicle, make sure the Scanner software is not communicating with the vehicle. z To exit Scanner and disconnect from a vehicle:
1. From a codes or data display screen, tap the Exit button on the upper toolbar. Figure 5-2 Sample upper toolbar Exit button The screen goes to the codes or data menu. 2. Tap the Back button on the upper toolbar. 22 Scanner Operations Vehicle Identification Figure 5-3 Sample upper toolbar Back button The screen goes to the system menu. 3. Tap the Back button on the upper toolbar. A stopping communication briefly displays followed by the systems menu. 4. Tap the Change Vehicle button on the Toolbar. Figure 5-4 Sample Toolbar Change Vehicle button The vehicle description on the toolbar should now read No Active Vehicle. 5. Tap the Home button on the Toolbar. Figure 5-5 Sample Toolbar Home button The Home screen displays. 6. Disconnect the test adapter from the vehicle connector. NOTE:
i Damage to the electronic control module (ECM) of the vehicle can occur if communication is disrupted. Ensure that the vehicle communication cable is properly connected at all times during testing. Exit all active tests before removing the test cable or powering down. 5.2 Vehicle Identification The Scanner information presented is provided by a direct link to the ECM of the test vehicle. Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Platform so that the data displays correctly. Vehicle identification information is carried over if you enter the Scan Module either from the Component Test module or from one of the records stored in the Vehicle History module. However, you may need to enter additional attributes in some instances. The vehicle identification sequence is menu driven, you simply follow the screen prompts and make a series of choices. Each selection you make advances to the next screen. A Back button in the upper left corner of the screen returns you to the previous screen. Exact procedures may vary somewhat by vehicle. z To identify a vehicle for Scanner testing:
1. Tap the Scanner module button from the Home screen. A list of manufactures displays (Figure 5-6). 23 Scanner Operations Vehicle Identification Figure 5-6 Sample manufacturer list 2. Select the manufacturer of the test vehicle from the list. A model year menu displays. NOTE:
i You can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar. See Creating a Favorites List on page 61 for details. 3. Select the year of the test vehicle from the menu. A list of vehicle types or models displays. Several selections may be required to identify the vehicle type and model, follow the screen prompts and enter the required information. A confirmation dialog box displays once all the required data has been entered (Figure 5-7). Figure 5-7 Sample confirmation dialog box 24 Scanner Operations Vehicle Identification 4. From the Confirm vehicle details dialog box, select:
a. OK to continue. b. Cancel to return to the engine list. When Yes is selected a list of systems available for testing on the identified vehicle displays. 5. Select a test to continue (Figure 5-8). Figure 5-8 Sample available tests list The identification sequence is now complete, refer to Navigation on page 27 for details on how to navigate through the Scanner data and Operations on page 30 for information on how to perform tests. NOTE:
i If you return to the Home screen and select Component Test, Information, or another module the vehicle identification entered here is carried over. However, additional information may be needed in some instances. 5.2.1 Alternative Vehicle Identification Occasionally, you may identify a test vehicle that the Scanner does not recognize, the database does not support, or has some unique characteristics that prevent it from communicating with the Scanner through the normal channels. In these instances, a menu of alternate choices that allow you to establish communication with the vehicle by other means displays. In addition to being able to identify a different manufacturer, the following alternatives are available:
OBDII/EOBDallows you to perform generic OBD-II or EOBD tests, see OBD Direct Operations on page 52 for additional information. System ID Modesallows you to begin the vehicle identification by first selecting the system to be tested. Selecting opens a menu of manufacturers that support this mode. Select by Databaseallows you to begin the vehicle identification by first selecting which manufacturer database to load. Selecting opens a menu of available databases. 25 Scanner Operations Connecting to a Vehicle 5.3 Connecting to a Vehicle Make a selection from the systems available for testing list and instructions for connecting the Scanner to the vehicle with the data cable display on the screen (Figure 5-9). Figure 5-9 Sample vehicle connection message 5.3.1 Cables One of two data cables, one for OBD-II/EOBD compliant vehicles and one for non-OBD-II/EOBD models, are used to connect the Scan Module to the test vehicle. The 26-pin end of either cable attaches to the data cable port on the Scan Module and is secured with two captive screws. The 16-pin end of the OBD-II cable plugs directly into the data link connector (DLC) of the test vehicle. The 15-pin end of the non-OBD-II cable attaches to a cable adapter and is secured with captive screws, the adapter then plugs into the diagnostic connector on the test vehicle. A replaceable 7.5 amp blade-type fuse is installed in the vehicle connector end of the cable to protect the unit from high circuit voltage and current. A green LED, also on the vehicle connector end of the cable, illuminates whenever there is power supplied to the cable. An LED that fails to illuminate indicates either a problem on the vehicle power circuit or a blown data cable fuse. All OBD-II/EOBD vehicles have vehicle battery power (B+) available on the DLC, so the Scan Module should power on as soon as the cable is connected to the vehicle. The auxiliary power cable supplies power for testing models that do not have B+ available on the diagnostic connector. An OBD-I Data Cable and adapters (optional in some markets) are required for testing models that are not OBD-II or EOBD compliant. The large end of the auxiliary power cable plugs into the vehicle accessory port. The small end of the cable fits into a power port built into the side of the cable adapter. An in-line fuse on the auxiliary cable provides circuit protection. On-screen instructions on the display device screen tell you which cable, and adapter if needed, to use once a test vehicle has been identified. The screen message also includes the location of the vehicle diagnostic connector. Follow the on-screen instructions for connecting to the vehicle. 26 Scanner Operations Navigation 5.3.2 No Communication Message If the Scanner is unable to establish a communications link, a no communications message displays. A no communication message, means the Scan Module and the vehicle control module cannot communicate with each other for some reason. The following conditions cause a no communication message to display:
The Scanner is unable to establish a communication link with the vehicle. You selected a system for testing that the vehicle is not equipped with (such as ABS). There is a loose connection. There is a blown vehicle fuse. There is a wiring fault on the vehicle, or in the data cable or adapter. There is a circuit fault in the data cable, Personality Key, or adapter. Incorrect vehicle identification was entered. Refer to the Vehicle Communication Software manuals for manufacturer-specific problems. 5.4 Navigation This section describes how to navigate the Scanner interface and select scanner tests. 5.4.1 Scanner Screen Layout The Scanner screens typically include three sections (Figure 5-10):
1 Scanner Toolbar 2 Main Body 3 Data Buffer Toolbar Figure 5-10 Scanner screen layout 27 Scanner Operations Navigation Scanner Toolbar The Scanner toolbar contains a number of buttons that allow you to configure the displayed data and to exit. The table below provides a brief explanation of the Scanner toolbar button operations:
Table 5-1 Scanner toolbar buttons Name Button Description Exit Back Custom Alarms Properties Graph View Save Print More Scale Sweep Closes the current test and returns you to the menu. When available, returns to the previously viewed screen. Allows you to select which parameters are displayed on the screen. Allows you to set an alarm on certain data parameters when the signal goes above or below the alarm setting. Allows you to adjust the display characteristics for all of the data screens. Allows you to simultaneously view up to 16 data graphs at a time. Saves a copy of the current frame of data that can be viewed on the tool or in ShopStream Connect. Opens a standard Windows Print dialog box for saving a print copy of the current frame of data. Opens a dropdown menu of the additional options shown below. Switches the scale values, displayed along the left-hand side of the graphs, on and off. Switches the sweep values, displayed at the base of the graphs, on and off. Main Body The main body of the screen varies depending on the stage of operation. The main body can show vehicle identification selections, the main menu, test data, instructions, troubleshooting information, controls, and other diagnostic information. 28 Scanner Operations Navigation Data Buffer Toolbar Whenever communication is established with a vehicle, the Scanner continuously records data transmitted by the ECM in the data buffer. The toolbar below the main body of the screen contains the buttons for navigating the buffered data (Table 5-2). Table 5-2 Data buffer toolbar buttons Name Button Description Go To Start Moves to the first frame in the data buffer Pause Play Suspends data capture and changes to show the Play button Starts or resumes data capture and changes to show the Pause button Go To End Moves to the last frame in the data buffer Clear Erases data in the data buffer Step Back Moves to the previous frame in the data buffer Frame Counter Indicates the data buffer frame currently displayed Step Forward Moves to the next frame in the data buffer Snapshot Zoom In Zoom Out Arms the software to take a snapshot of vehicle data Increases the magnification by decreasing the sweep of the graph Decreases the magnification by increasing the sweep of the graph Use the slider in the middle of the toolbar to quickly move through paused data. Figure 5-11 Sample data buffer slider 29 Scanner Operations Operations 5.4.2 Screen Messages Screen messages appear when additional input is needed before proceeding. There are three types of on-screen messages, confirmations, warnings, and errors. Confirmation Messages Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue. When a user-response is not required to continue, the message displays briefly before automatically disappearing. Warning Messages Warning messages inform you when completing the selected action may result in an irreversible change or loss of data. Error Messages Error messages inform you when a system or procedural error has occurred. Examples of possible errors include a disconnected cable or a peripheral, such as a printer, is powered off. 5.4.3 Making Selections The Scanner software is a menu driven program that presents a series of choices one at a time. As you select from a menu, the next menu in the series displays. Each selection narrows the focus and leads to the desired test. Use your fingertip or the stylus to make menu selections. 5.5 Operations The Scanner allows you to establish a data link to the electronic control systems of the vehicle being serviced in order to view live data parameters and perform tests. You can use selected functional tests, get troubleshooting tips, and access vehicle-specific trouble codes for various vehicle control systems such as engine, transmission, antilock brake system (ABS) and more. The Scanner has two main functions:
1. Scannerprovides access to Vehicle Communication Software functions such as reading codes, viewing data, and performing functional tests. 2. Fast-Track Troubleshooterprovides the diagnostic power of Fast-Track Troubleshooter, a database of experience based information developed by master technicians. After a system is selected and the Scanner establishes communication with the vehicle, a Scanner Main menu, which lists available tests, displays. 30 Scanner Operations Operations Figure 5-12 Sample Scanner Main menu Main menu options vary slightly by year, make, and model. The main menu may include:
Data Display displays data parameter information from the vehicle control module. Selecting may open a submenu of viewing options. Codes Menudisplays diagnostic trouble code (DTC) records from the vehicle control module. Selecting may open a submenu of viewing options. Clear Codeserases DTC records and other data from the ECM. This selection is found on a Codes submenu for some models. Functional Testsprovides specific subsystem and component tests. The tests vary depending on the manufacturer and model. Actuator Testssimilar to functional tests, checks the operation of certain actuators, such as solenoid valves and relays. Memory Resetsallows you to reprogram adaptive values for certain components after making repairs. Selecting opens a submenu. These options are found on the Functional Tests Menu for some models. System Testsprovides specific subsystem testing. Performing these tests is similar to functional tests. Generic Functionslets you access certain available Generic OBD II functions from a proprietary menu (1996 and newer vehicles only). Troubleshooterprovides step-by-step procedures, integrating parameter data and retrieving trouble codes when appropriate, for specific symptoms of the identified vehicle. z To perform a Scanner test Identify the vehicleIdentify the test vehicle by selecting from the menu options. 1. Launch the ScannerTap Scanner on the Home screen. 2. 3. Select the systemSelect the system to be tested from the systems menu. 4. Connect the data cable to the vehicleFollow the on-screen connection instructions to connect the Scan Module to the test vehicle. 5. Select a test from the Scanner main menuSelect the desired test. 31 Scanner Operations Operations 5.5.1 Data Display Depending upon the test vehicle, this selection may appear as Data, Data Display, Data Only, Data (No Codes), or something similar. All are similar. Selecting has one of the following results:
A submenu of data viewing choices displays. Vehicle data displays. A submenu displays when more than one data viewing mode is available on the identified vehicle. On some models, the engine must be started or cranked before data can be displayed. For these models, a Waiting to Communicate message displays if the engine was not cranked or started. Data Screens When a Data selection is made, the screen displays the data list for the selected module.The items available for any control module vary from one vehicle to another. Data is presented in a 2-column format. An abbreviated parameter name is at the left of each column and its value is at the right edge of the column. Parameters display in the order that they are transmitted by the ECM, so expect variation between vehicles. Gesture scrolling allows you to quickly move through the data list. Simply touch the screen and drag your finger up or down to reposition the parameters being displayed. Position bars momentarily appear to the right of each column indicate the position of the current screen in relation to the entire list as you scroll. Each column of parameters scrolls independently of the other column. Figure 5-13 shows a typical data screen.
1 Graph button 2 Parameter name 3 Parameter value Figure 5-13 Sample data screen 32 Scanner Operations Operations Data Graphs Tap the Graph button to open a data graph for that parameter (Figure 5-14). Selecting a parameter for graph view moves it to the top of the list. Tap the Graph button again to close the graph for that parameter and return to a data list view. Figure 5-14 Sample graph view The icons that display on each data graph allow you configure settings for the selected graph only:
Table 5-3 Data graph icon operations Name Button Description Expand/Collapse Graph Properties Triggers Tap to expand the graph to fill the entire screen, tap again to collapse the graph to the standard view. Tap to open the Graph Properties dialog box, which allows you to set triggers for recording a snapshot and to adjust the scale. Triggers establish threshold values, an upper limit and a lower limit, for recording a data snapshot. A snapshot allows you to closely evaluate conditions that caused the triggering event. When a snapshot is taken, the Scanner captures additional data after the trigger point is detected, data collection pauses, and the buffered information is automatically saved as a movie. This gives you a complete picture of what was happening before the fact, what occurred at the trigger point, and what happened after the fact. Data collection is paused following a trigger event. Select the Play button to resume viewing live data. A vertical line now appears on each of the data graphs to indicate the triggering point. The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs. This makes it easy to determine which parameter caused the trigger when triggers are set for multiple parameters. 33 Scanner Operations Operations z To adjust the amount of data collected after a trigger:
1. Tap the Properties button on the Scanner toolbar to open the dialog box. 2. Highlight one of the Samples After Trigger options:
3. Tap the Accept button to close the dialog box. NOTE:
i You can also adjust the amount of data collected after a triggering event using the Properties button on the Scanner toolbar. See Properties on page 44 for additional information. z To set triggers and record a snapshot:
1. Tap the Graph Properties icon on the parameter graph you wish to set triggers on. The Graph Properties dialog box opens. 2. From the Graph Properties dialog box, tap Triggers On. A check mark appears in the box and the minimum and maximum fields activate
(Figure 5-15).
Figure 5-15 Sample Graph Properties dialog box 3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard. 4. Type the desired trigger value into the field. 5. Tap the other field and enter a trigger value, then close the virtual keyboard. 6. Tap Save to close the dialog box. Trigger lines (blue for upper and red for lower) display on the selected parameter graph. The area between the upper and lower trigger lines establishes the triggering condition. Once the snapshot is armed, any data points that register outside of the set trigger conditions initiates a snapshot. The Scanner continues to record the preset amount of data after the trigger and includes it in the snapshot. 7. Tap Snapshot on the Data Buffer Toolbar to arm the snapshot. The Snapshot button changes color to indicate it has been armed (Figure 5-16). 34 Scanner Operations Operations Figure 5-16 Sample armed Snapshot button Once all of the data is compiled, data collection pauses and the information is saved as a movie. A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it. Figure 5-17 Sample saved movie confirmation screen 8. Select OK to close the confirmation screen. 9. Tap the Play button on the toolbar to resume viewing live data. NOTE:
i Selecting an armed Snapshot button disarms it. Scale Scale adjusts the upper and lower values displayed on the vertical axis of a data graph. Two scale modes are available; auto scale and manual scale. Auto scale, which is the default setting, automatically adjusts the graph scale based upon the minimum and maximum values transmitted by the ECM. Manual scale allows you to set the minimum and maximum values. z To manually set the scale on a graph:
1. Tap the Graph Properties icon to open the dialog box for the graph you wish to scale. 2. From the Graph Properties dialog box, tap Auto Scale On. 35 Scanner Operations Operations Figure 5-18 Sample manual scale selection The check mark is cleared from the box and the minimum and maximum fields activate 3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard. 4. Type the desired scale value into the field. 5. Tap the other field and enter a value, then close the virtual keyboard. 6. Tap Save to close the dialog box. The dialog box closes and the parameter scale is now at the set values. Using Zoom The zoom options on the Data Buffer toolbar allow you to change the magnification level of the sweep when viewing data graphs. Use the Zoom In (+) button to increase magnification, and the Zoom Out () button to decrease magnification. 5.5.2 Codes Menu This selection may appear as Codes, Codes Menu, Codes Only, codes (No Data), or something similar on the menu. Selecting opens a list of data parameter viewing options that may include:
Display Codes Clear Codes Freeze Frame/Failure Records DTC Status Display Codes Selecting opens either a list of diagnostic trouble codes (DTCs) stored in the selected electronic control module (ECM), or a submenu of DTC viewing options. Submenu options include:
Trouble Code Informationopens a list of codes in ECM memory 36 Scanner Operations Operations History Codesopens a list codes whose symptoms are not currently present. History codes indicate an intermittently occurring problem. Failed This Ignitionopens a list of codes that set during the current ignition cycle. MIL SVS or Message Requesteddisplays ECM requests to light the malfunction indicator lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert. Last Test Faileddisplays a complete list of failed tests. Test Failed Since Code Cleareddisplays a list tests that failed since the last time codes were cleared from ECM memory. A code list includes the DTC, a brief description, and an information button that opens a dropdown menu of hyperlinks to sources of more detailed information about the code module (Figure 5-19). Figure 5-19 Sample code list Selecting the information button on the right side of the code field opens the dropdown menu:
Table 5-4 Code dropdown menu options Name Icon Description Ask-a-Tech Information Links to the Ask-a-Tech website with the active code in the search field. Select search to get information about the code. See Ask-a-
Tech Operations on page 93 for additional information. Links to the Information module, which may vary depending upon the region and what options are available on your system. See Information Operations on page 100 for additional information. Clear Codes The Scanner clears trouble codes from the control module memory on some vehicles. If this function is not available on the test vehicle, Clear Codes does not appear as a menu option. z To clear codes:
1. Select Clear Codes from the Codes Menu. 37 Scanner Operations Operations A confirmation message displays. 2. Make sure any conditions shown on the confirmation message are met, then select Yes. A codes cleared message displays once the operation is complete. 3. Select Continue to return to the Codes Menu. Freeze Frame/Failure Records This selection displays the DTC that was set, along with corresponding data, when the ECM commanded the malfunction indicator lamp (MIL) to turn on. DTC Status This selection allows you to view the records of a particular DTC. z To check DTC status 1. Select DTC Status from the Codes Menu. The DTC Status entry field displays and the virtual keyboard opens (Figure 5-20). Figure 5-20 Sample DTC Status entry field 2. Use the virtual keyboard to enter the characters of the DTC. 3. Tap the virtual keyboard Backspace button if needed to erase a character. 4. Tap the virtual keyboard Return key once all the code characters are entered. The DTC status report displays (Figure 5-21). 38 Scanner Operations Operations Figure 5-21 Sample DTC status report 5. Tap Exit to return to the DTC status entry screen. 6. Tap Exit again to return to the Codes menu. 5.5.3 Functional Tests The Functional Tests selection is used to access vehicle-specific subsystem and component tests. Available tests vary by manufacturer, year, and model, and only the available tests display in the menu. There are four general types of functional test operations:
Information Testsare read-only tests, like selecting VIN from a Functional Tests menu to display the VIN of the identified vehicle. Toggle Testsswitch a component, such as a solenoid, relay, or switch, between two operating states. Variable Control Testscommand a certain value for a system or component, such as varying the spark timing in 1 increments or the EGR valve duty cycle in 10% increments. Reset Testsreset the adaptive, or learned, values that are stored in the control module. Selecting Functional Tests opens a menu of test options that varies by make and model. Selecting a menu option either activates the test or opens a submenu of additional choices. Follow all screen instructions while performing tests. How and what information is presented on the screen varies according to the type of test being performed. Some toggle and variable control tests display functional test controls at the top of the screen with data stream information below (Figure 5-22). 39 Scanner Operations Operations Figure 5-22 Sample functional test controls Functional test controls allow you manipulate the test signal as shown in Table 5-5. Table 5-5 Functional test control buttons Name Button Description Test Return Activates the test. Moves focus back to the data list. Change List Allows you to switch data lists. Custom Minus Plus Allows you to select which parameters display during the functional test. Switches an item to low or off, or incrementally reduces a variable signal. Switches an item to high or on, or incrementally increases a variable signal. 5.5.4 Generic Functions The Generic Functions selection opens a menu of available OBD-II/EOBD functions on 1996 and newer vehicles. For additional information on generic function refer to the Global OBD Vehicle Communications Software Manual. Menu options typically include:
40 Scanner Operations Operations Readiness Monitorsdisplays the status of the OBD-II/EOBD required monitors
($02) Freeze Framedisplays data stored in ECM memory when a DTC is set
($05) Oxygen Sensor Monitoringdisplays on-board oxygen sensor monitoring test results
($06) Non-Continuous Monitorsdisplays the status of system monitors
($08) Request Control of On-Board Systemestablishes bidirectional ECM communication
($09) Calibration Identificationdisplays the ECM calibration identification numbers
($09) Calibration Verification Numberdisplays the ECM calibration
($09) In-Use Performance Trackingdisplays a monitoring conditions report
($09) Vehicle Identification Numberdisplays the VIN Refer to the Global OBD Vehicle Communications Software Manual for additional information. 5.5.5 Troubleshooter Fast-Track Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians since 1988. The Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles covered by the vehicle communication software. Troubleshooter information is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem. The tips are vehicle-specific, which means only tips that relate to the identified vehicle are presented. Troubleshooter appears in a Scanner menu only if tips are available for the system selected on the identified vehicle. Selecting opens a Troubleshooter Menu that typically includes:
Code Tipsprovides detailed information on setting conditions, testing, and interpreting test results for specific codes. Symptom Tipsprovides diagnostic tests and procedures based on vehicle operation. Time Saversprovides supplemental information, such as firing order and #1 cylinder location, that may be needed to make a diagnosis. Common Problemsprovides advice and remedies for certain pattern failures that have been experienced on vehicles of the same model. Tests and Proceduresexplains how to perform certain tests on the specific test vehicle. Some tips provide specifications and installation information as well. Fast-Track Data Scan (Normal Values)contains information and guidelines on how to quickly validate data readings for certain sensors and actuators, live data values are provided for comparison. Certain live data parameter values display directly within the tip when performing Troubleshooter tests and procedures. A tip may also contain a hyperlink to a Troubleshooter Reference, another test or procedure, or a supplemental operation, such as Clear Codes. Hyperlinks are shown in blue, and tapping them opens the link. Troubleshooter References open in a separate window.
(Figure 5-23). 41 Scanner Operations Operations
1 Live data values 2 Hyperlink Figure 5-23 Sample data values within a Troubleshooter tip 5.5.6 Scanner Toolbar Operations The Scanner toolbar is used to configure certain aspects of the displayed data and to exit. The following sections explain how to use the toolbar. Custom The Custom button on the Scanner Toolbar is used to determine which specific parameters display. Minimizing the number of parameters on the data list allows you to focus on any suspicious or symptom-specific data parameters. You can add or remove most parameters from the list. Any parameter that has a lock icon next to it cannot be removed from the list. IMPORTANT:
Limiting the number of parameters to display only those that apply to a particular situation allows for a faster refresh rate of the data. A smaller data lists also reduces the amount of memory used for saved files. z To create a custom data list:
1. Select Custom on the Scanner Toolbar. The parameter selection dialog box with all of the parameters selected opens (Figure 5-24). 2. Tap the Deselect All button to clear the highlights from the screen. 42 Scanner Operations Operations Figure 5-24 Sample custom configuration screen 3. Create a custom data list by tapping the parameters to be included. Highlighting indicates a parameter that displays, parameters that are not highlighted do not display. Keep the following in mind when configuring a custom data list:
If the list of parameters is longer than what is shown on the screen, touch and drag the screen to bring the additional parameters into view. Use the Select All button to display the complete list. Use the Deselect All button to remove all the currently selected parameters from the list. Tap individual parameters to highlight and include them in the list. Tap individual highlighted parameters to remove them from the list. Use the Cancel button to return to the data display. 4. Once all desired parameters have been selected, return to the data list:
Use the List View button to return to a data screen in PID List format. Use the Graph View button to return to a data screen in Graph View format (see Graph View on page 45 for details. NOTE:
i Graph View is only available when 16 or fewer parameters (the number that can display on a single screen) were selected for the custom list. Make sure that no more than 16 parameters are highlighted if the screen displays a single graph when the Graph View button is selected. Alarms Alarms are visual indicators alongside a parameter in the data display list that change color to show the status of the signal. A green alarm indicates on, a gray alarm indicates off. Only digital parameters, those with a range limited to two states, can have alarms. Parameters with continuous ranges, such as variable voltage and pressure values, cannot have alarms. The Alarms selection is used to configure visual indicators on certain data parameters. If a vehicle does not provide signals for these functions, the alarm indicators are unused. 43 Scanner Operations Operations The alarm indicator assignments remain as selected until you exit the data list:
z To configure alarm settings:
1. Select the Alarms button on the Scanner Toolbar. The Alarm List dialog box opens. 2. Check the parameters that you want to show alarms. 3. Select Save. Alarm indicators now appear next to the selected parameters in the Data List. The indicators are green when the value is on or high, and gray when the value is off or low (Figure 5-25). Figure 5-25 Sample alarm indicators NOTE:
i Alarms can only be set for certain parameters. If the Alarm List dialog box is empty, no parameters are available and alarms cannot be set. Properties The Properties button on the Scanner Toolbar is used to configure certain characteristics of the parameter graph display. Selecting opens a Properties dialog box that allows you to adjust colors, settings, and sweep (Figure 5-26). Selecting either color option, Edit Plot Color or Edit Background Color, opens a standard color selection dialog box. select a color, then tap OK to close the dialog box. The Show Grid button is used to switch a background grid pattern on the data graphs on and off:
To switch the grid on; tap to highlight Show Grid, then tap Accept. To switch the grid off; tap Show Grid twice so it is not highlighted, then tap Accept. The Samples After Trigger setting determines how many data samples are recorded following a triggering event. The highlighted samples button indicates the number of frames that are included in the recording after a triggering event. 44 Scanner Operations Operations Figure 5-26 Sample properties dialog box The sweep options let you choose the amount of data that displays across the graph. Values are in sample points, or frames of data. A frame of data equals one complete transmission of the serial data by the control module. Graph View Graph View allows you to simultaneously display up to 16 parameter graphs (Figure 5-27). The graphs must first be opened in the data list in order to be included when Graph View is selected from the toolbar. The display defaults to a single graph if more than 16 graphs are open when the toolbar button is selected. Should this happen, return to the data list and close some of the graphs. Figure 5-27 Sample Graph View screen 45 Scanner Operations Operations A simple toolbar in Graph View allows you switch scale and sweep values on and off, and to return to the List View. The Data Buffer toolbar at the base of the screen remains active. NOTE:
i The screen does not scroll in Graph View mode, it adjusts to show only the selected parameters. Graph View mode can also be engaged from the custom data list configuration screen. Refer to Custom on page 42 for details. Save The Save button is used to record movies of vehicle datastream values. Saved files and be helpful when trying to isolate an intermittent problem or to verify a repair during a road test. z To save a movie:
Select Save. A save movie dialog box displays while data is being saved. The movie is saved when the message box disappears. Figure 5-28 Sample save dialog box Saved files can later be viewed by selecting Data Manager on the home screen. From the Data Manger open the Scanner Data Folder, then locate and select the saved file to be viewed. Print Selecting Print from the toolbar opens a standard Windows Print dialog box. Select from the options as needed to print the current frame of data. 46 Scanner Operations Operations Figure 5-29 Sample print dialog box If the Display Device is connected to a printer, the current frame of data is printed. If the Display Device is not connected to a printer, the frame of data is saved as an XPS file. A dialog box opens so that you can name the print file and specify the location that it is saved to, follow the on-screen instructions. Saved files can be printed at a later date, or opened and reviewed. i Saved print files cannot be viewed using the Data Manager, they can only be opened into an NOTE:
internet browser. z To open a saved print file:
1. Minimize the Diagnostic Suite to view the desktop. 2. From the desktop select My Documents > ShopStream > Scanner Data Folder. 3. Locate the file you wish to view. 4. Double tap the file to open it. The internet browser launches and the file opens. More Whenever the More button appears on the toolbar it indicates that there are additional options available. Selecting the More button from the Scanner toolbar opens a dropdown menu that offers two choices that only apply to data graphs:
Scale Sweep Scale The Scale option switches the scale values, displayed along the left-hand side of the data graphs, on and off (Figure 5-30). The dropdown menu closes once a selection is made. 47 Scanner Operations Exiting the Scanner Figure 5-30 Sample data graph scales Sweep The Sweep option switches the sweep values, displayed below the data graphs, on and off
(Figure 5-31). The dropdown menu closes once a selection is made. Figure 5-31 Sample data graph sweep 5.6 Exiting the Scanner The Scanner remains open as long as there is an active communication link with the vehicle. You must disconnect this communication link in order to exit from Scanner tests and close the Diagnostic Platform software. A warning message displays if you attempt to shut down while the Scanner is communicating with an ECM. 48 Scanner Operations Downloading Firmware NOTE:
i Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure the data cable and the USB cable are properly connected at all times during testing. Exit all tests before disconnecting the test cable or powering down the tool. z To exit the Scanner:
1. From an active screen, select Exit from the Scanner Toolbar to return to the Systems Menu. 2. From the Systems Menu, select Back from the Scanner data menu. A stopping communications message briefly displays followed by the Scanner main menu. Now, the Scanner is no longer communicating with the vehicle and it is safe to return to the Home screen and exit the Diagnostic Platform software. 5.7 Downloading Firmware The internal programming of the Scan Module, known as the firmware, can be updated using the VERUS Diagnostic Platform. Firmware updates increase the Scan Module diagnostic capabilities, typically by adding new tests, new models, or enhanced applications to the databases. The display device automatically searches for available updates for all of the VERUS components when it is connected to the internet. Any updates that are found are downloaded and stored on the device. However, the update must be installed in order to complete the process. This section describes installing an update to the Scan Module firmware. A notification message displays if an update is available when Scanner is selected from the VERUS Home screen (Figure 5-32). Figure 5-32 Firmware update available message The firmware update process, as explained in the following procedure, begins automatically after ten seconds unless the Update Now or Update Later button is selected. Selecting Update Now begins the process immediately. Update Later defers the operation, closes the message, and launches the Scan Module. Not updating does not impact operations, the Scan Module remains 49 Scanner Operations Downloading Firmware fully functional but may not benefit from the additional features available in the update. Selecting Details in the upper-right corner opens a list of what is included in the update. z To update the firmware:
1. Power on the Display Device. 2. Connect the Scan Module to the Display Device as follows (Figure 5-33):
a. From the bottom of the Scan Module, gently lift up and out on the sides of the handgrip to free it from housing. b. Open the hinged cover on the base of the Scan Module to expose the USB port. c. Plug the small end of the USB cable into the USB port on the Scan Module. d. Plug the large end of the USB cable into one of the ports on the side of the display device.
1 Hinged cover 2 USB port Figure 5-33 Scan Module service port NOTE:
i The Scan Module and Display Device must be connected with the USB cable to update the firmware. The USB cable powers the Scan Module so there is no need to connect to a vehicle. 3. Select Scanner from the Display Device Home screen. 4. Select OK when the firmware update notification displays (Figure 5-32). The update begins and installation progress is tracked on the screen (Figure 5-34). 50 Scanner Operations Downloading Firmware Figure 5-34 Sample update in progress screen A Reprogramming succeeded message displays once the installation process is complete
(Figure 5-35). Figure 5-35 Sample firmware update complete message 5. Select OK to close the message and return to Scanner operations. The Scan Module, with the latest firmware update, is now ready to use. 51 Chapter 6 OBD Direct Operations This Home screen option allows you to access Generic OBD-II/EOBD Scanner tests without completing a vehicle identification. OBD Direct presents a quick way to check for diagnostic trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related. This mode is also used for testing OBD-II/EOBD compliant vehicles that are not included in the Scanner databases. OBD Direct is a Scanner function, and the Scan Module must be connected to the test vehicle and communicating with the Display Device. This function only provides generic OBD-II/EOBD information. To access enhanced OBD-II/EOBD functions, select Scanner from the Home screen. Selecting OBD Direct on the Home screen opens a menu with two options (Figure 6-1):
Figure 6-1 Sample OBD Direct main menu 6.1 OBD Health Check The OBD Health Check offers a way to quickly check for and clear generic diagnostic trouble codes (DTCs) and to check readiness monitors. Selecting OBD Health Check opens a submenu of options (Figure 6-2). 52 OBD Direct Operations OBD Health Check Figure 6-2 Sample OBD Health Check menu 6.1.1 Global OBD II Code Check This option displays any stored emission related generic DTCs reported by the ECM. Selecting opens a submenu with two choices: Codes and Pending Codes. Select an option to display the code list. Refer to Codes Menu on page 36 and the Global OBD Vehicle Communication Software Manual for additional information. Codes Codes displays a list of current emission related DTCs. OBD-II/EOBD Codes have a priority according to their emission severity, with higher priority codes overwriting lower priority codes. The priority of the code determines the illumination of the MIL and the code erase procedure. Manufacturers rank codes differently, so expect to see differences between makes. Pending Codes The purpose of this service is to enable the scan tool to obtain pending or maturing diagnostic trouble codes. These are codes whose setting conditions were met during the last drive cycle, but need to be met on two or more consecutive drive cycles before the DTC actually sets. The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information, by reporting test results after a single driving cycle. If a test failed during the driving cycle, the DTC associated with that test is reported. If the pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically cleared from memory. Test results reported by this service do not necessarily indicate a faulty component or system. If test results indicate another failure after additional driving, then a DTC is set to indicate a faulty component or system, and the MIL is illuminated. 53 OBD Direct Operations OBD Health Check 6.1.2 Global OBD II Clear Codes This option is used to clear all emission related diagnostic data such as, DTC records, freeze frame data, and test results, from ECM memory. Although OBD Direct only displays generic OBD-II data, clearing codes erases all of the stored data including any enhanced codes. A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data. Select Yes on the confirmation screen to continue. Refer to Codes Menu on page 36 and the Global OBD Vehicle Communication Software Manual for additional information. 6.1.3 Readiness Monitors Use this menu option to check the readiness of the monitoring system. An OBD-II/EOBD system checks the status of emission-related subsystems by running continuous or periodic tests. Test results are shown in the data viewer (Figure 6-3). Figure 6-3 Sample readiness monitor test report Gesture sweep to view the entire list of Readiness Monitors to ensure that all tests are complete. It is possible to print the readiness test status or save it as part of a Vehicle history. 6.1.4 MIL Status This item is used to check the current condition of the Malfunction Indicator (MIL). Additional information, such as which ECM commanded the MIL on and the distance driven while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status. 54 OBD Direct Operations OBD Diagnose 6.2 OBD Diagnose Selecting OBD Diagnose opens a menu with the following options:
Start Communicationbegins the test session Select Communication Protocolallows you to select which protocol to use Connector Informationprovides data link connector (DLC) location details for most models 6.2.1 Start Communication Use the following procedure to conduct an OBD Direct test session:
z To perform an OBD Direct Test:
1. Select Start Communications from the OBD Direct menu. A generic connection message displays (Figure 6-4), connect the Scan Module to the test vehicle as instructed. Figure 6-4 Sample generic connection message 2. Select Continue. A communications message that shows how many ECMs were detected, Which ECM is communicating, and which communication protocol is being used displays (Figure 6-5). 55 OBD Direct Operations OBD Diagnose Figure 6-5 Sample communication message 3. Select Continue and a menu of available tests displays (Figure 6-6). Figure 6-6 Sample Start Communication menu 4. Select a test to continue. Readiness Monitors Use this menu item to check the readiness of the monitoring system. If a monitor system is not supported, it is not displayed. Scroll, if needed, to view the entire list of monitors. Selecting Readiness Monitors opens a submenu with two choices:
Monitors Complete Since DTC Cleareddisplays the results of all monitor tests that have run since the last time the electronic control module (ECM) memory was cleared. Monitors Complete This Cycledisplays only the results of monitor tests that ran during the current drive cycle, they reset when the ignition is switched off. 56 OBD Direct Operations OBD Diagnose MIL Status This item is used to check the current condition of the Malfunction Indicator (MIL). Additional information, such as which ECM commanded the MIL on and also the distance travelled while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status. Fast-Track Troubleshooter Fast-Track Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians since 1988. The Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles covered by the vehicle communication software.
($01) Display Current Data Use this item to display the current emission related data from the selected electronic control module (ECM) of the vehicle. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream.
($02) Display Freeze Frame Data This item is used to display freeze fame data for any stored emission related diagnostic trouble codes (DTC). In most cases the stored frame is the last DTC that occurred. Certain DTCs, those that have a greater impact on vehicle emission, have a higher priority. In these cases, the highest priority DTC is the one for which the freeze frame records are retained. Freeze frame data includes a snapshot of critical parameter values at the time the DTC set.
($03) Display Trouble Codes This is used to display any stored emission related DTCs reported by the various ECMs.
($04) Clear Emissions Related Data This item is used to clear all emission related diagnostic data such as, DTCs, freeze frame data, and test results from the memory of the selected ECM.
($05, 06, 07) Display Test param./Results This selection opens a submenu of test parameters and test results form various sensors, such as the oxygen sensor (O2S), monitor test results, and a record of DTCs detected during the last drive cycle. The menu includes:
Oxygen Sensor Monitoring ($05) Specific Monitored Systems ($06) DTCs Detected During Last Drive ($07) 57 OBD Direct Operations OBD Diagnose
($08) Request Control of On-board System This service enables bidirectional control of the ECM, that is the Scanner transmits control commands to operate the vehicle system. This function is useful in determining how well the ECM responds to a command. Available options vary by make, model, and year of the test vehicle. Select a test and follow the on-screen instructions.
($09) Read Vehicle Identification This selection displays the vehicle identification number (VIN), the calibration identification, and the calibration verification number (CVN) of the test vehicle.
($09) In-use Performance Tracking This selection displays the In-use Performance Tracking of monitored data. It is basically a record of the number of times each of the monitor tests have been completed. 6.2.2 Select Communication Protocol A communication protocol is a standardized way of data communication between an ECM and a scan tool. Global OBD may use several different communication protocols. Touch Select Communication Protocol to open a menu of options (Figure 6-7). Figure 6-7 Sample communication protocol menu When the All Protocols setting is used the Scanner attempts to establish communication using each protocol on order to determine which one the vehicle is broadcasting on. 58 OBD Direct Operations OBD Diagnose 6.2.3 Connector Information This option opens a database of vehicle diagnostic connector locations that includes most makes and models. The menu driven interface leads you quickly to the difficult to find test connector. z To locate a vehicle diagnostic connector:
1. Select Connector Information from the System menu. 2. Select a manufacturer from the list presented. 3. Select a model from the list presented. Instructions for which, if any, cable adapter or pin to use displays. 4. Select Continue. Information on where to locate the vehicle diagnostic connector displays. 5. Select Continue to return to the System menu. 59 Chapter 7 Component Test Operations The Component Test software is a component-testing powerhouse, providing you with a robust diagnostic database for use with scopes and meters. It is like having access to a complete library of shop manuals for testing engine-management components, transmission sensors and components, and ABS systems. Component Test helps you with everything from selecting the appropriate test for a specific component to showing the hook-up location and correct pin configuration. This software thoroughly guides and instructs you on proper testing procedures and offers tips from the internal troubleshooter database. The component test procedures, tips, and meter settings reduce your overall set-up and diagnostic testing time. Vehicle-specific component tests are provided for engine, transmission, ABS, charging, transfer case and suspension systems.
:$51 ,1*
Risk of electrical shock. Read the Important Safety Instructions document provided separately for messages on the safe use of this product. This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV. Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits. Do not apply the Black Ground Lead to test points other than ground/system return/
vehicle chassis. Electrical shock can cause personal injury, equipment damage, or circuit damage. IMPORTANT:
Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage. 7.1 Vehicle Identification The component test information presented is specific to the vehicle being tested. Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Platform so that the correct data can be retrieved. Vehicle identification information is carried over if you enter the Component Test module either from the Scan Module or from one of the records stored in the Vehicle History module. However, you may need to enter additional attributes in some instances. The vehicle identification sequence is menu driven, you simply follow the screen prompts and make a series of choices. Each selection you make advances you to the next screen. 60 Component Test Operations Vehicle Identification 7.1.1 Creating a Favorites List Once a Component Test database is loaded, a list of manufacturers displays. This list is often long and includes makes that are not frequently used. A toolbar at the top of the screen allows you to custom configure the manufacturer list to display only the makes you frequently service. Figure 7-1 Sample manufacturer list z To custom configure the manufacturer list:
1. Tap Configure Favorites on the toolbar. A list of selectable manufacturers displays. Figure 7-2 Sample Configure Favorites screen 2. Tap each manufacturer you want to include, selected manufactures are highlighted. 61 Component Test Operations Vehicle Identification NOTE:
i Manufacturers appear on the favorites list in the order in which they are selected. Therefore, if you select the makes you work on most frequently first, they will appear at the top of the list. 3. Tap Finished on the toolbar once your selections have been made. The screen returns to the manufacturer list, but only the makes you selected display. Note the Favorites toolbar selection now reads Full list. 4. Tap Full List on the toolbar to view the complete list of manufacturers. 5. Tap Back on the toolbar at any time to return to the previous screen. Your favorites list is what will display whenever a Component Test database is launched in the future. The list can be modified at any time by selecting Configure Favorites from the toolbar. 7.1.2 Identifying a Test Vehicle Exact procedures to identify the test vehicle may vary somewhat by vehicle and market. The following procedure, which identifies a 2008 Ford Focus for testing the fuel injection system, is typical of what to expect. z To identify a vehicle for Component Test:
1. Tap the Component Test module button from the Home screen. 2. Select which database to load for the test vehicle if requested (optional). After the database loads, a list of manufacturers displays. 3. Select FORD and a list of systems available for testing displays (Figure 7-3). Figure 7-3 Sample available systems menu 4. Select FUEL INJECTION and a model year menu displays. 5. Select 2008 from the year menu and a list of available models displays. 6. Select FOCUS from the model list and a list of available engines displays. 7. Select 2.0L ZETEC from the engine list and a confirmation dialog box displays (Figure 7-4). 62 Component Test Operations Vehicle Identification Figure 7-4 Sample confirmation dialog box 8. From the confirmation dialog box, select OK to continue, or Cancel to return to the engine list. A list of tests available for the identified vehicle displays (Figure 7-5). Figure 7-5 Sample available tests list 9. Select a test to continue. The identification sequence is now complete, refer to the Operations section that follows for details on how to navigate through the Component Test information and perform tests. NOTE:
i If you return to the Home screen and select Scanner or Information the vehicle identification entered here is carried over. However, additional information may be needed by some modules. 63 Component Test Operations Operations 7.2 Operations The Component Test software provides vehicle specific component test procedures and information that aid in setting up scopes and meters. Once a test vehicle is identified, you can select a component test from the list of available tests. For most selections two main choices are available on the component menu:
1. COMPONENT INFORMATIONprovides information on the selected component and connector pin details that assists you in understanding the components prior to diagnosis. 2. TESTSprovides a pre-configured list of tests, guides you through performing the tests, and offers tips and resources to reduce setup and testing time. 7.2.1 Component Information Component Information provides details on specific vehicle components to provide a better understanding the components prior to diagnosis. The Component Information screens contain information to assist you with testing. The screens are divided in sections to help quickly guide you to the correct information (Figure 7-6):
Figure 7-6 Sample Component Information screen Operationprovides a general description of normal component operation. Connectordisplays the component connector and lists pin assignments. Locationidentifies the component location and the best place for testing it. Tech noteprovides component test-related tips (for example, common failures or faults) as well as update or recall information. z To view component information:
1. Select a component from the tests list. 2. Select COMPONENT INFORMATION from the component menu. 64 Component Test Operations Operations NOTE:
i An additional selection, such as front or rear for an oxygen sensor (O2S), may be required before advancing to the component information screen. The component information screen displays (Figure 7-6). A scroll indicator along the right edge of the screen appears if there is additional information below what is visible. 3. Gesture sweep to view any additional information. 4. Select Back at any time to return to the previous screen. 7.2.2 Tests The Tests section guides you through the process of performing tests on a specific component. It also provides specifications, tips on how and where to connect the test meter leads, and also automatically configures the multimeter or lab scope to perform the selected test. Once a test vehicle is identified, you can select a component from the available tests list. z To select a test:
1. Select a component from the list. 2. Select TEST to open the list. NOTE:
i More than one selection is available in some instances. For example, a primary and a secondary tests selection display when ignition tests is selected. The list shows all of the tests available for the selected component, choices vary by make, model, and year. Selecting opens an additional submenu similar to the one shown in Figure 7-7 when more than one option is available. Figure 7-7 Sample O2S voltage test submenu 65 Component Test Operations Operations 3. Select a test option and the test screen displays (Figure 7-8). Figure 7-8 Sample Test screen 4. Gesture sweep to view any additional information. A scroll indicator displays momentarily along the right edge of the screen if there is additional information below what is on the screen. 5. Select Back at any time to return to the previous screen, or select Exit to return to the main component menu. Hyperlinks Component test screens contain hyperlinks that can either take you to another page containing additional information or open an additional window on top of the current screen. Hyperlinks display as buttons. Common hyperlinks are:
View Meteropens a live meter set up to perform the test in the lower portion of the screen (Figure 7-9). Once the meter view is open, the Component Test toolbar at the top of the screen is replaced by the Scope Multimeter toolbar, which allows you to make adjustments to the settings. See Scope Multimeter Toolbar on page 75 for details. Show More Informationadvances to a new screen with more detailed information about a particular test, select Back to return to the test screen. View Meter A Meter button, which is only available in the Component Test view meter mode, appears on the upper toolbar (Figure 7-9). 66 Component Test Operations Operations Figure 7-9 Sample view meter window Three view meter options are available:
1. With View Meter active (Figure 7-9), tap the Meter button on the toolbar once and the meter expands to fill the entire screen. 2. Tap the Meter button a second time and the meter open as a separate window (Figure 7-10). This window can remain open if you switch to the Scan Module and can be accessed from the Windows toolbar at the bottom of the screen. You can also resize and reposition the meter window on the screen. Figure 7-10 Sample meter view in a separate window Tapping the Close button (red box with an X) when viewing the meter in a separate window closes the meter and returns you to the Component Test screen. 3. Tap the Meter button a third time to close the separate window and return to the standard meter view as shown in Figure 7-9. Select Exit from the toolbar to close meter view and return to the Component Test screen. 67 Component Test Operations Operations Connecting to a Test Vehicle Before performing a test, you must connect the meter test leads to the vehicle. Certain component tests require the use of specific leads. Information on specific leads and other connecting information displays on the initial test screen. Follow the on-screen connection instructions in the test procedure to connect the test leads. Performing a Test Once you connect the test leads to the vehicle, you can proceed with testing. z To perform component tests:
1. Follow the instructions displayed in the test procedure section. 2. Gesture sweep to view all of the instructions and follow the on-screen procedures. 3. Select the View Meter hyperlink to display test results. 4. Refer to the on-screen information to verify test results. IMPORTANT:
Refer to Scope Multimeter Operations on page 69 for additional information on working with the View Meter window. 68 Chapter 8 Scope Multimeter Operations This Scope Multimeter module provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity. The Scope Multimeter module easily separates from the Display Device and connects with a USB cable so that test results can be remotely monitored as you perform other tasks. The Scope Multimeter works interactively with other modules. Selecting View Meter from a Component Test or Scanner test launches the Scope Multimeter module.
:$51 ,1*
Risk of electrical shock. Read the Safety Information provided for important warnings on the use of this product This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV. Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits. Do not apply the Black Ground Lead to test points other than ground/system return/
vehicle chassis. Electrical shock can cause personal injury, equipment damage, or circuit damage. IMPORTANT:
Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage. 8.1 Remote Scope Multimeter Setup The Scope Multimeter module can be removed from the Display Device, then connected to the Display Device with a USB cable. This increases the range of mobility for the Display Device while monitoring signals on the test vehicle. A Type A/B USB cable, which is provided with your kit, makes the connection. NOTE:
i The Scope Multimeter module can be removed from the Display Device at any time, whether powered on or not. However, data and settings will be lost if it is removed while operating. To prevent accidental loss of data, make it a practice to first save the current data if desired, then select either the Power Off or Back button from the toolbar to suspend meter operation. Power Off saves the current settings, but does not save data. Settings are not saved if Back is selected. 69 Scope Multimeter Operations Getting Started z To setup the Scope Multimeter for remote viewing:
1. Depress the Scope Multimeter module release tab located on the top of the unit (Figure 8-1). Figure 8-1 Scope Multimeter release tab 2. Slide the Scope Multimeter module free of the Display device. 3. Open the USB port cover on the bottom of the Scope Multimeter module (Figure 8-2). Figure 8-2 Scope Multimeter module USB port location 4. Connect the square end of the USB cable to the port on the Scope Multimeter. 5. Open the hinged cover on the left-hand side of the Display Device (Figure 8-3).
1 Hinged cover 2 USB ports Figure 8-3 Scope Multimeter module USB port location 6. Connect the rectangular end of the USB cable to either of the two ports on the Display Device. The Scope Multimeter is now ready for remote use. 8.2 Getting Started The Scope and Multimeter module enables the following functions:
Lab Scope Ignition Scope Graphing Multimeter Digital Multimeter 70 Scope Multimeter Operations Getting Started 8.2.1 Capabilities The following tables detail the software and hardware capabilities. Table 8-1 Scope Function Range Accuracy/Comments Signal Measurement Sample Rate Bandwidth Input Impedance VDC (Full Scale) VAC (Full Scale) Ch. 1yellow banana jack Ch. 2green banana jack Ch. 3blue banana jack Ch. 4red banana jack Single trace mode = 6 MSPS
(Ch. 1 only) Dual trace mode = 3 MSPS
(Ch. 1 & 2 only) Four trace mode= 1.5 MSPS
(Ch. 14) DC3 MHz 10 MOhm@ DC 4 kOhm @ 3 MHz 100mV400V 100mV400V Each channel input is referenced to common ground input (GNDblack banana jack) Continuous sampling, MSPS = mega samples per second 3 db point @ 3 MHz Channel 14 Do not measure greater than 75VDC Do not measure greater than 50VDC (rms) Table 8-2 Graphing Multimeter Function Range Accuracy/Comments Signal Measurement Ch. 1yellow banana jack Ch. 2green banana jack Sample Rate 1.5 MSPS Bandwidth Input Impedance VDC (Full Scale) VAC (Full Scale) DC3 MHz 10 MOhm@ DC 4 kOhm @ 3 MHz 75VDC 50VAC Low Amp Probe 20A scale (100mV/Amp) 40A scale (10mV/Amp) Each channel input is referenced to common ground input (GNDblack banana jack) Continuous sampling, MSPS = mega samples per second 3 db point @ 3 MHz Channel 14 Do not measure greater than 75VDC Do not measure greater than 50VDC (rms) Connect Low amp Probe (+) to Ch. 1
(yellow banana jack) and () to GND input
(black banana jack). See NOTE below. Table 8-3 Digital Multimeter Function Range Accuracy/Comments Signal Measurement Ch. 1yellow banana jack Channel 1 input is referenced to common ground (GNDblack banana jack) Do not measure greater than 75VDC Do not measure greater than 50VDC (rms) 75VDC 50VAC 10 MOhm VDC (Full Scale) VAC (Full Scale) Signal Measurement Input Impedance Ohm Measurement Diode Test Continuity Test Ohms Glitch capture Diode Test Ch. 3blue banana jack Ch. 4red banana jack Each channel input is referenced to common ground (GNDblack banana jack) Fixed scales or Auto Ranging 400 Ohm40 MOhm Approximately 50 uS 2 V Scale 71 Scope Multimeter Operations Getting Started NOTE:
i 200V to 400V scales are not to be used to measure signals greater than 50VAC (rms) or 75VDC. IMPORTANT:
Do not use the Low Amp Probe to measure current on conductors at a potential greater than 46VAC peak or 70VDC. 8.2.2 Leads, Probes and Adapters The Scope Multimeter uses standard safety banana plugs that are compatible with many accessories. The various leads, probes, clips, and adapters that are supplied with, or available as optional equipment, are explained in this section. IMPORTANT:
When removing leads from their sockets, do not pull on the wire because it can damage the leads. Pull on the plug. Channel 1 Lead Figure 8-4 Yellow Channel 1 Lead The shielded yellow lead is used for Channel 1 (Figure 8-4) and other channel connections that need additional grounding. The lead color matches the color of socket 1 on the Display Device and the color of trace 1 on the test screens. This yellow lead includes a black, right-angle, common ground plug and a black, stackable, common ground plug. The non-stackable ground plug always connects to the ground (GND) port on top of the unit. The stackable ground plug is used for connecting additional leads, such as the Channel 2 Lead or the Secondary Coil Adapter Lead, that require grounding. The stackable lead grounds through the non-stackable lead and does not need to be connected to the port on the unit. Channel 2 Lead Figure 8-5 Green Channel 2 lead The shielded green lead (Figure 8-5) is used for Channel 2. The lead color matches the color of socket 2 on the Display Device and the color of trace 2 on the test screens. This green lead includes a stackable, black, right-angle ground plug. 72 Scope Multimeter Operations Getting Started Channel 3 Lead Figure 8-6 Blue Channel 3 lead The non-shielded blue lead (Figure 8-6) is used for either Channel 3 or Digital Meter minus (). The lead color matches the color of socket 3 on the Display Device, as well as the color of trace 3 on the test screen. Channel 4 Lead Figure 8-7 Red Channel 4 lead The non-shielded red lead (Figure 8-7) is used for either Channel 4 or Digital Meter plus (+). The lead color matches the color of socket 4 on the Display Device, as well as the color of trace 4 on the test screen. Alligator Clips Figure 8-8 Alligator clip Insulated alligator clips, colored to match each test lead, are included. A black clip for the common ground lead is also supplied (Figure 8-8). Each clip plugs into the straight end of a channel lead. Test Probes Figure 8-9 Test probe Two test probes are included, one black and one red (Figure 8-9). The test probes plug into the straight end of the test leads. 73 Scope Multimeter Operations Getting Started Secondary Coil Adapter Lead (optional) Figure 8-10 Secondary Coil Adapter lead The optional Secondary Coil Adapter lead (Figure 8-10) connects to the clip-on secondary wire adapter, coil-in-cap adapter or coil-on-plug adapter to display secondary waveforms. Secondary Ignition Clip-on Wire Adapter (optional) Figure 8-11 Secondary Ignition Clip-on Wire Adapter The optional Secondary Ignition Clip-on Wire Adapter (Figure 8-11) connects the Secondary Coil Adapter lead to a secondary ignition lead on the vehicle to display ignition patterns. Inductive RPM Pickup Adapter (optional) Figure 8-12 Inductive RPM Pickup adapter The optional Inductive RPM Pickup adapter (Figure 8-12) connects to the scope auxiliary port of the Display Device with a DB9F plug. It can be used to trigger a waveform or display RPM. With the Ignition Scope, the RPM Pickup connects to cylinder number one to establish the firing order. Low Amp Current Probe (optional) The optional Low Amp Current Probe provides accurate and reliable non-intrusive testing of ignition coils, fuel injectors, fuel pumps, relays, electric motors, and parasitic draw. Use to measure current from 10 mA to 60 Amps with a resolution of 1 mA. Figure 8-13 Low Amp Current Probe 74 Scope Multimeter Operations Navigation 8.3 Navigation The following section describes how to navigate the screen interface. 8.3.1 Screen Layout The screens typically include the following sections (Figure 8-14):
Scope Multimeter Toolbarallows you to configure the tool for the type of test and to adjust the settings for each channel, or trace. Main Body of the screendisplays test results. Options on the toolbar let you select how tests display on the screen. Trace Detailsdisplays trace settings, which can be adjusted or switched through the touch screen Record/Playback Control Toolbarallows you to record and navigate through paused data.
1 Scope Multimeter toolbar 2 Main body 3 Trace Details 4 Record/Playback Control toolbar Figure 8-14 Scope Multimeter screen layout Scope Multimeter Toolbar The Scope Multimeter toolbar is used to set up the tool for testing and to configure the settings for each trace. Table 8-4 on page 76 gives brief descriptions of the control buttons on the toolbar:
75 Scope Multimeter Operations Navigation Table 8-4 Scope Multimeter toolbar buttons Name Button Description Back Setup Data Cursors Refresh File Print Power Off Returns to the previously viewed screen. Opens a dialog box that allows you to select personal preferences for viewing and saving data. Switches the trace information displayed at the base of the screen between three available states. Opens a dialog box that allows you to switch cursors on and off, and to reposition them on the screen. Clears the Min/Max and Current values on the trace details section of the screen. Opens a dialog box that allows you to select options for saving data. Opens a dialog box that allows you to configure and print data. Switches the Scope Multimeter off. This retains the settings and reduces battery drain when switching to a different module. The Play and Record buttons on the Playback toolbar switch the meter back on. Main Body of the Screen The main body of the screen varies depending on what display options have been selected. Up to four traces, along with digital readouts of current signal values, signal status and triggering conditions, can be displayed simultaneously on the main body of the screen. Adjustments to the display are made through the scope toolbar as explained above. Each trace is displayed as voltage over time on a standard oscilloscope screen. Voltage level is recorded on the vertical, or y, axis and time is presented on the horizontal, or x, axis of the screen. Values are shown for each graduation on the scales. When using transducers, the pressure being sensed by the transducer is converted into a voltage signal. However, the values are shown as pressure on the display screen rather than voltage. Trace Details The Trace Details section displayed at the base of the screen can be used to quickly adjust settings for capturing the trace. The Trace details are accessed using either the Data button on the upper toolbar or the Touch and Grow button on the Playback toolbar. Both buttons function the same and cycle the Trace Details selection through three states:
Displayedtrace settings are displayed in this mode Explandedtrace settings are displayed in a larger format in this mode Offtrace settings are not displayed in this mode 76 Scope Multimeter Operations Navigation Adjustments are made by tapping the item to be changed on the touch screen. A dash () indicates a function that is not selected, and an icon indicates an active function (Figure 8-15).
1 Peak Detect on 2 Filter on 3 Inverted trace 4 Coupling AC on 5 Sweep setting 6 Trigger setup 7 Trigger set on the rising slope The following trace adjustments and settings are available:
Figure 8-15 Sample data detail display Profileswitches the trace for the selected channel on and off. Channelopens a dialog box that allows you to configure the trace setup (see Trace Controls on page 81 for details). Probeopens a dialog box that allows you to select the type of test probe being used. Peak Detectmaximizes the signal sampling rate in order to capture fast events, such as spikes, glitches and other anomalies, that may normally be undetected. Filtersmooths out the trace when the signal is disrupted by noise or other interference. Invertedswitches the polarity of the displayed signal. Coupling ACsubtracts the average value of the waveform by blocking the DC portion of an input signal to amplify the AC portion. This makes small variations in the trace visible. Scaleopens a dialog box that allows you to select the scale, which is the total value displayed on the vertical axis of the display. Sweepthe current sweep setting is shown in white at the end of the scale list, selecting opens a dialog box that adjusts the sweep (see Sweep Controls on page 83 for details). Slopeonly active when a trigger is set, indicates whether the trigger is set to activate on the rising or falling slope of the trace. Tapping the slope icon switches the slope. The white dash 77 Scope Multimeter Operations Navigation at the bottom of the slope column is used to set the trigger, selecting it opens the trigger setup dialog box (see Trigger Controls on page 83 for details). Record/Playback Control Toolbar The record/playback control toolbar at the base of the screen is used for recording data and for reviewing paused data. Use the stylus or your finger tip to activate the buttons. A position counter in the toolbar displays a numerical value of where the current screen is in relation to the entire recorded file. Use the slider in the middle of the toolbar to quickly move through paused data. Figure 8-16 Sample data buffer slider Use the toolbar buttons (Table 8-5) to more precisely navigate the data. Table 8-5 Data buffer toolbar buttons (part 1 of 2) Name Button Description Snapshot Arms the software to take a snapshot of the sampled data Step Back Moves to the previous point in the recorded data Back 1Frame Moves to the previous frame in the recorded buffer Stop Record Stops recording data Begins recording data Play Recording Plays the data recording in a continuous loop at actual speed Forward 1 Frame Moves to the next frame in the recorded data Step Forward Moves to the next point in the recorded data Position Indicator Indicates the position of the buffered data currently displayed. Values are minutes:seconds:milliseconds of elapsed time 78 Scope Multimeter Operations Operations Table 8-5 Data buffer toolbar buttons (part 2 of 2) Name Button Description Touch and Grow Zoom Expands and collapses the Trace Detail area on the display screen to allow for easier finger tip control Increases or decreases the magnification of the graph 8.3.2 Making Selections Most selections for setting up and operating the scope are made using the stylus and the scope toolbar. The cursor lines, the trace zero line, and the trigger point indicator (+) can be repositioned by selecting and dragging them in the main body of the screen. There are two basic types of controls on the toolbar:
Switches Dialog boxes A Switch changes states when tapped. Changes happen immediately as the selection is made. A dialog box opens as a separate window on the screen and typically includes a number of choices. Changes happen immediately, however, the dialog box must be closed to return to the main window and continue. Make a selection to close the dialog box. 8.4 Operations This section describes configuring the scope or meter and performing tests. 8.4.1 Starting the Scope and Multimeter Use the following procedure to set up the scope multimeter for performing tests. z To start the scope multimeter:
1. Select the Scope Multimeter button on the Home screen. The Scope Multimeter main menu, a list of setup options, displays;
Lab Scope Ignition Scope Graphing Meter Digital Multimeter Presets 2. Tap to select from the menu options. A submenu of scope or meter configuration displays, see below for additional information. 3. Tap to select a configuration and the Scope Multimeter opens. 79 Scope Multimeter Operations Operations Presets Presets are factory configured meter settings for common component tests. Selecting opens a list of available setups. Selecting from the list opens the scope multimeter configured to perform the selected test. In addition to the factory presets, you can create your own custom meter configurations and save them as presets. Lab Scope Options The following options are available for testing:
4 Channel Lab Scope Volts DC Low Amps (20) Low Amps (40) Low Amps (60) Ignition Probe 100 psi Vacuum 100 psi Pressure 500 psi Pressure 5000 psi Pressure MT5030 Vacuum MT5030 Pressure EEDM506D Temperature Ignition Scope Options The following options are available for testing:
Parade Cylinder Raster Superimposed Single Cylinder Ignition Graphing Options The following options are available for testing:
Dual Graphing Volts DC Volts DC Average Volts AC RMS Frequency Pulse Width Injector Pulse Width Duty Cycle 80 Scope Multimeter Operations Operations Low Amps (20) Low Amps (40) Low Amps (60) MC Dwell (60) MC Dwell (90) 100 psi Vacuum 100 psi Pressure 500 psi Pressure 5000 psi Pressure MT5030 Vacuum MT5030 Pressure EEDM506D Temperature Digital Multimeter Options The following options are available for testing:
Volts DC Volts DC Average Volts AC RMS Ohms Diode/Continuity Low Amps (20) Low Amps (40) Low Amps (60) 8.4.2 Scope and Multimeter Setup The following sections explain how to adjust the scope and multimeter for the specific type of signal being sampled. Most of these setup operations are available from the toolbar. Trace Controls The Trace controls are used to adjust individual characteristics of how the signal is sampled and displayed for each of the four traces. z To adjust trace controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens 2. Select Traces to open the submenu. 3. Select the trace to be configured from the submenu. The traces dialog box displays (Figure 8-17). 81 Scope Multimeter Operations Operations
1 Trace tabs 2 Trace Probe button 3 Trace Scale button 4 Trace characteristics check boxes 5 Auto Find button 6 Baseline position 7 Back button 8 Exit button Figure 8-17 Traces dialog box 4. Select the Trace Probe button to open the menu. 5. Highlight a probe on the list and tap OK close the window. 6. Select the Trace Scale button to adjust the vertical scale of the display. A dropdown menu opens. Menu options vary depending upon which test lead is selected. 7. Select a trace scale option, then close the window. 8. Select or deselect the trace characteristic items as needed:
Displayedthis trace is on screen when checked, and not visible when not checked. Invertedsignal polarity is reversed when checked, normal when not checked. Coupling ACcheck when sampling an AC signal, uncheck for DC signals. Peak Detectuse when trying to capture a fast event or signal glitch. Filteruse when radio frequency interference (RFI) may be disrupting the signal. 9. The scope samples the signal and internally calculates the best way to display it when Auto Find is selected. A scale and the vertical position for the zero line of the trace that allows the whole waveform to fit on the screen is established when Auto Find is selected. If Auto Find is selected on the trigger channel, it also sets the trigger level halfway between the minimum and maximum value of the sampled signal to provide a stable waveform. 10. The baseline position is the zero line of the trace, use the slider and arrows to adjust it. 11. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. 82 Scope Multimeter Operations Operations Sweep Controls Sweep is the amount of time represented by the screen, or the horizontal scale of the display. z To adjust Sweep controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens 2. Select the Sweep button to open the sweep dialog box (Figure 8-18) Figure 8-18 Sample Sweep Setup dialog box 3. Choose an option from the list. 4. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. Trigger Controls Triggering allows you to set the scope so that it only begins displaying a trace once predetermined signal conditions, or triggers, are met. The trigger point is indicated by a plus sign (+) on the scope grid. The plus sign can be dragged across the grid with the stylus to roughly position it. The trigger controls allow you to precisely position the trigger. z To adjust trigger controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens 2. Select Trigger to open the Trigger Setup dialog box (Figure 8-19). 3. Use the dialog box controls to set the trigger. 4. Select OK to close the dialog box. 5. Select Back twice to close the Scope Multimeter Preferences dialog box. 83 Scope Multimeter Operations Operations
1 Sourceselects the triggering event:
- Trace 1sets the trigger to channel 1.
- Trace 2sets the trigger to channel 2.
- Trace 3sets the trigger to channel 3.
- Trace 4sets the trigger to channel 4.
- Cylindersets triggering to the firing of a cylinder detected by the optional RPM Pickup or Secondary Ignition Adapter.
- Noneswitches triggering off. 2 Modesets the method of triggering:
- Auto (automatic)if a trigger is found, the waveform displays. If a trigger is not found after about a half second, the waveform and a trigger not found message displays.
- Manualif a trigger is found, the waveform displays. If a trigger is not found nothing displays (no waveform and no message). 3 Slopesets triggering to the rising (top button) or falling (lower button) slope of the signal waveform. 4 Vertical positionmoves the trigger position up and down on the grid. 5 Horizontal positionmoves the trigger timing left and right on the grid 6 Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. Figure 8-19 Trigger controls View Controls Use the view controls to set display attributes. z To adjust view controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens. 2. Select View to open a submenu. 84 Scope Multimeter Operations Operations Three types of adjustment are available on the submenu:
Displayuse to adjust what information displays and how it appears Layoutuse to set how many traces display and how they display on the screen Unitsuse to adjust time and voltage interval settings Selecting from the submenu opens a dialog box for that item. Dialog box options for each item are discussed in the following sections. 3. Make dialog box selections as needed. 4. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. Display Settings Selecting Display from the View submenu opens the Display dialog box (Figure 8-20). Figure 8-20 Sample Display dialog box The following options are available from the Display dialog box:
Show RPMadds an engine speed field at the top of the screen (Figure 8-21). Show Digital KVavailable only in ignition scope, adds kilovolt readings to the screen. Figure 8-21 Sample Show RPM selected 85 Scope Multimeter Operations Operations Figure 8-22 Sample Show Digital KV selected Show Gridswitches grid lines on the screen off and on (Figure 8-23). Invert Colorsswitches the screen background to white. Figure 8-23 Sample grid selected Layout Settings The selected radio knob on the Layout dialog box shows which setting is active. Use the stylus to switch between settings:
1 Windowshows all traces on the same screen (Figure 8-23). 2 Windowsshows two separate traces in two ways: horizontal, one below another
(Figure 8-24) or vertical, side-by-side (Figure 8-25) 3 windowsshows three traces, one below another, on the same screen (Figure 8-26). 4 windowsshows four traces, one below another, on the same screen. 86 Scope Multimeter Operations Operations Figure 8-24 Sample 2 Windows horizontal display Figure 8-25 Sample 2 Windows vertical display Figure 8-26 Sample 3 Windows display 87 Scope Multimeter Operations Operations Units Settings The Units dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings. Selecting Full Scale configures the units to the full viewing area of the screen, while Per Division adjusts the units to a single division (one tenth) of the screen. The selected radio knob on the Units dialog box shows which setting is active. Use the stylus to switch between settings (Figure 8-27). Figure 8-27 Sample View Units dialog box Setup Controls Basic tool settings are adjusted here. z To adjust setup controls:
1. Select Setup from the Scope Multimeter toolbar. The Scope Multimeter Preferences dialog box opens 2. Select Setup from the dialog box. A submenu of options displays:
Backuse to return to the Preferences dialog box Unitsuse to set how measurement values display, US standard or metric Snapshotuse to adjust the percentage of data captured following a trigger event Ignitionuse to configure the ignition scope for the test vehicle Selecting from the submenu opens a dialog box for that item. Dialog box options for each item are discussed in the following sections. 3. Make dialog box selections as needed. 4. Select Exit to close the dialog box and return to the scope. Units Selecting Units opens the Setup dialog box. The units of measurement can be changed between US customary or metric. The selected radio knobs on the Setup dialog box show which settings are active (Figure 8-28). 88 Scope Multimeter Operations Operations Figure 8-28 Sample Setup Units dialog box Abbreviation Description bar inHg kg/cm2 kPa mmHg psi bar inches of mercury kilograms per centimeter squared kilopascal millimeters of mercury pounds per square inch Snapshot The Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered (Figure 8-29). Available selections, which range from ten to ninety percent in ten-percent increments, are shown as buttons with the current setting highlighted. Select a button, then select Back or Exit to close the dialog box. Refer to Trigger Controls on page 83 for information on how to setup a trigger. Figure 8-29 Sample Snapshot dialog box 89 Scope Multimeter Operations Ignition Operations The Ignition tab of the Setup dialog box is used to configure the scope for displaying secondary ignition patterns. There are two main selection fields (Type and Cylinders) and the fields vary depending upon the type of ignition system selected in dialog box (Figure 8-30). z To setup ignition tests Figure 8-30 Sample Setup Ignition dialog box 1. Select the Setup button to open the Setup dialog box. 2. Select the Ignition tab of the dialog box. 3. Highlight the ignition system for the test vehicle in the Type field:
Standarduse for systems with a distributor Waste Sparkuse for coil pack systems that fire 2 plugs simultaneously Directuse for coil-on-plug systems Otheruse for systems that do not fit any of the above categories 4. Select the number of cylinders for the test vehicle in the Cylinders field. Scroll through the list using the up and down arrows on either side of the number. 5. This step varies depending upon the type of ignition system:
If testing a Standard system, select the Firing Order. If testing an Other system, select the RPM Factor. Scroll through the list of available choices using the up and down arrows below the displayed firing order or RPM factor. 6. This step also varies depending upon the type of ignition system:
On a Standard or Direct system, choose between Coil and Plug for the Number 1 Trigger. On a waste Spark system, select the polarity of the firings using the +, , and arrow buttons. 7. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and return to the scope. 90 Scope Multimeter Operations Operations Data The Data button on the toolbar switches the trace details information at the base of the screen through three states as previously explained in Trace Details on page 76. Cursor Controls Select Cursors from the toolbar to open the Cursors dialog box (Figure 8-31).
1 Cursor 1 controls 2 Cursor 2 controls 3 Show or Hide button 4 Back button Figure 8-31 Cursor controls Cursor 1, the top slider and arrows, is the left-hand cursor on the screen. Cursor 2, the lower set of controls, is the right-hand cursor on the screen. Drag the slider or tap the arrows to position the cursors. Each tap of the stylus moves the cursor incrementally in the direction of the arrow. Select Show to display the cursors (the button changes to Hide). Select Hide to conceal the cursors (the button changes to Show). Select Back to close the dialog box. Refresh Controls Selecting the Refresh button from the Scope Multimeter Toolbar clears the minimum and maximum digital values and updates the viewing screen. File Controls Selecting File from the toolbar opens a dialog box with a menu of save options:
Save Configurationsaves the current setup values as a preset. Save Single Framesaves the data currently on the screen only. Save All Framessaves the current screen plus all the data stored in the buffer. 91 Scope Multimeter Operations Operations z To save a file or configuration:
1. Select File from the toolbar. 2. Select a save option from the dialog box. Figure 8-32 Sample file setup dialog box The Save As dialog box and the virtual keyboard open. 3. Use the keyboard to name the file to be saved, then either select the Save button or tap return on the keyboard. A configuration description dialog box opens. NOTE:
i The description entered here is what displays in the information panel of the Data Manager. 4. Use the keyboard to enter a description of the file to be saved. 5. Select the OK button or tap return on the keyboard. 6. Select OK to close the file setup dialog box. Once a configuration is saved, it becomes available as a preset. Files are saved to the Scope Multimeter Data Folder and can be retrieved through the Data Manager. Print Controls Selecting Print from the toolbar opens a standard Windows Print dialog box set up to print the current screen. A printer must be connected and setup on the Display Device. If not, the Add Printer Wizard opens and guides you through the procedure. Select from the menus as needed. 92 Chapter 9 Ask-a-Tech Operations Currently available in North America only, the Ask-a-Tech module provides a forum to network with other professional technicians and gives you access to a vast database of repair and diagnostic tips along with proven field fixes. The information on the website is developed by technicians for technicians and cannot be found in a service or repair manual. 9.1 Ask-a-Tech Tips An Ask-a-Tech Tip is a concise description of a repair for a particular problem on a specific vehicle developed by your fellow technicians. Tips go through various stages of development as they evolve from a question posted to the group to a verified repair for the posted question. Depending upon the complexity of the problem, it may take several days or weeks to find a solution. Established tips may also change when technicians develop better ways to perform the task. There are two basic types of Tip:
Certified Tipsthese tips have been closely scrutinized and adhere to established quality control standards Community Tipsthese tips were developed solely by the community of Ask-a-Tech users Tips display as a list on the website with an icon along the right-hand edge. The icons indicate the type of information the tip includes and how the tip was developed:
Icon Type of Tip Description Certified Edited Certified This Tip has been subject to strenuous quality control. Community members are free to comment on or edit the Tip to improve it. As soon as a Certified Tip is edited it becomes an Edited Certified Tip. This Tip originated as a Certified Tip but has been changed by the Community. The Community is given the opportunity to make Certified Tips more specific to a vehicle, and to expand and enhance the content. It is expected that as time passes, tips evolve to provide better ways of repairing a specific problem. Community Indicates a Tip that generated by the Community. These tips were developed by the network of technicians to address a problem on a specific vehicle. Question This icon denotes a Question that is being asked by somebody in the Community looking for information on a problem they are experiencing. Reference Indicates a Fast-Track Troubleshooter Reference. Search for a Fast-Track Troubleshooter Reference either by entering the reference number into the search box, or by selecting vehicle attributes from the navigation pane. 93 Ask-a-Tech Operations Launching Ask-a-Tech 9.2 Launching Ask-a-Tech Tap the Ask-a-Tech button on the Home screen to launch the website. Ask-a-Tech information is vehicle specific and a vehicle must be identified before the Home Page opens. Expect one of the two following results when Ask-a-Tech is selected:
1. A confirmation message displays if the diagnostic platform recognizes an active vehicle:
a. Select OK to continue with the identified vehicle. b. Select Cancel to identify a different vehicle. 2. A vehicle identification sequence begins if there is no active vehicle. Follow the screen Figure 9-1 Sample confirmation message prompts to:
a. Select the year b. Select the make c. Select the model Select OK when the confirmation message displays. The Ask-a-Tech website launches once the vehicle identification is confirmed. 9.3 Ask-a-Tech Home Page The Ask-a-Tech website opens to the home page (Figure 9-2). You are asked to register and login the first time you open Ask-a-Tech and select one of the interactive features. Follow the on-screen instructions to complete the registration and login. 94 Ask-a-Tech Operations Ask-a-Tech Home Page Figure 9-2 Sample Ask-a-Tech page There are two main sections on the home page:
Ask-a-Tech Pulse What Do You Want To Do?
9.3.1 Ask-a-Tech Pulse The Ask-a-Tech Pulse is a capsule summary of recent activity. Selecting an item from the list opens the complete tip. An icon along the right-hand edge indicates the type of tip:
Icon Name Description Question Indicates a question a member is asking of the group. Answer Indicates an answer a member has posted in response to a question. Best Answer Indicates what the community has determined to be the best answer to a question posted by a member. Fixed Indicates there is a verified solution to a posted question. Information on a tip page varies depending upon a number of factors; the type of tip, the complexity of the issue, and what is required to resolve the situation. Tip pages allow you to track the complete history of a tip, from the original question to the verified repair (Figure 9-3). 95 Ask-a-Tech Operations Ask-a-Tech Home Page Figure 9-3 Sample Ask-a-Tech tip page Hover over an acronym with a dashed underline in a Tip and a popup with the acronym definition opens as shown in the illustration above. Tip pages may also include hyperlinks that take you to test procedures and Fast-Track Troubleshooter references. 9.3.2 What Do You Want To Do?
This section gives you access to a number of options, including:
Perform a Search View Latest Questions Ask a Question Enter a Tip Other Home page options, such as My Preferences and My Expert Subscriptions, allow you to personalize the Ask-a-Tech experience. My Open Questions provides a quick way to check for responses to questions you have posted. Vehicle identification is carried over from the diagnostic platform when you enter Ask-a-Tech and displays just below the search field. The Change Vehicle button to the left of the search field allows you to change the vehicle or modify its attributes. Selecting the Change Vehicle button opens a dialog box. Follow the on-screen instructions to change the vehicle. IMPORTANT:
Changing the vehicle in Ask-a-Tech, or any other web-based application, modifies the vehicle identification on the website, but not on the diagnostic platform. Therefore, the original vehicle is still active when you return to the diagnostic platform. 96 Ask-a-Tech Operations Ask-a-Tech Home Page Perform a Search Enter an item in the search field near the top of the page and click Search, or enter a keyboard return, to initiate the search. The screen updates to show the search results (Figure 9-4). Figure 9-4 Sample Ask-a-Tech search results Use the scroll bar at the right of the results to view the entire page. Use the Showing page bar at the bottom of the page to navigate between pages. To limit the number of results, be more specific in your search criteria. Select a tip from the search results to open it. View Latest Questions This option allows you to review the most recent questions members have posted to the group, selecting opens a list of recently posted questions (Figure 9-5). Figure 9-5 Sample Ask-a-Tech Latest Questions 97 Ask-a-Tech Operations Ask-a-Tech Home Page Use the scroll bar to view the entire page and the Showing page bar at the bottom of the page to navigate between pages. Selecting a question from the list opens the discussion and gives you the opportunity to join in and share your expertise. Ask a Question Use this option to solicit advice from the group when you run into a situation that seems to defy logic. The open forum is an opportunity to exchange ideas and experiences with other professional technicians. Selecting Ask a Question from the Home Page opens a form for posting a question to the community (Figure 9-6). Figure 9-6 Sample ask a question page There are five fields to be filled in on the question form:
Subject Symptoms Diagnostic Steps Performed/Parts Replaced Your Question Attachments Subject and Symptoms are required and Ask-a-Tech does not accept a question unless there is information these fields. The other fields are optional, but the more detail you provide the more timely and accurate the responses you receive will be. Be sure to include as much information as possible about the vehicle and the conditions. Attachments allows you to include screen captures, photos, or other supporting documents, selecting opens a window for locating and including files. Select Submit at the bottom of the page to post your question for the community once the form is complete. 98 Ask-a-Tech Operations Ask-a-Tech Home Page Enter a Tip Use this option to share your experiences with other members by creating a Tip. Posting a Tip requires the use of Microsoft Silverlight, a supplemental software program. The first time you select Enter a Tip you are prompted to install Silverlight. Follow the on-screen instructions to download and install the software. Refresh the screen after Silverlight is installed and the Enter a Tip form displays. There are four fields to be filled in on the Enter a Tip form:
Titleenter a name for your Tip Enter Tip Contententer the text and attachments to be included in your Tip Subscribe for Notificationssends you an e-mail notice whenever a member comments on or edits your Tip. Save Tipsubmits your Tip to Ask-a-Tech. FAQ The FAQ (frequently asked questions) option listed under Contribute in the left-hand panel of the Ask-a-Tech home page opens a document that details how to use Ask-a-Tech. Figure 9-7 Sample FAQ opening page Information is presented as a single continuous page document. Contents listed at the top by category, scroll to view all of the available options. Items shown in red with an underline are hyperlinks, and selecting them takes you to that point of the document. 99 Chapter 10 Information Operations After using the Scanner, Component Test, and Scope Multimeter to diagnose and locate the source of a problem, select Information on the Home screen to link to resources that help you fix the problem and get the vehicle back in service (Figure 10-1). Figure 10-1 Sample Home screen Information button ShopKey5 software is available as an option for North America. An internet connection is required. When installed, simply tap the Repair information toolbar button to launch the ShopKey5 program. Refer to the on-line help within the ShopKey5 program for additional information. 100 Chapter 11 Vehicle History Operations The Vehicle History refers to any work in progress, such as a repair order, estimate or invoice, that has customer, vehicle, and repair information for a vehicle in your shop. The Vehicle History is the starting point for using the Diagnostic Platform. The Scanner and Component Test software get vehicle information from the Vehicle History, and can only start after a Vehicle History is opened. 11.1 Screen Layout There are two main parts to the Vehicle History screen:
1 Vehicle History Toolbarlets you manage the vehicle data 2 Main Bodylists all open Vehicle History records Figure 11-1 Sample Vehicle History screen 11.1.1 Vehicle History Main Body The main body of the screen lists all of the available Vehicle History items. By default, items are shown in the order in which they are entered. However, you can resort them by any of the categories shown as column headings. You can also resize the individual columns. 101 Vehicle History Operations Screen Layout z To sort Vehicle History items:
1. Tap a category heading. The listed items resort according to the selected category. A triangle appears alongside the name of the column that was used for the sort. 2. Select the triangle in the heading to reverse the sort order. z To resize a Vehicle History column:
1. Touch the line separating two columns. A line with arrowheads appears to show the column is ready for resizing. 2. Drag the line left or right to increase or decrease the column width. 11.1.2 Vehicle History Toolbar The table below gives brief descriptions of the control buttons on the toolbar:
Table 11-1 Toolbar buttons Name Button Description Back Activate View Delete Search Show All Settings Returns to the previously viewed screen. Loads the highlighted vehicle history Opens the worksheet for the currently highlighted vehicle history Erases the currently highlighted vehicle history Opens a window that allows you to locate a particular vehicle history Available only after a search, use to return to a complete Vehicle History list Opens a window that allows you to configure which fields display on main Vehicle History screen Activate Use this button to load an existing vehicle history when servicing a vehicle that you have previously worked on. The Diagnostic Platform uses the identification characteristics stored in the vehicle history to load the correct database, so there is no need to identify the test vehicle. 102 Vehicle History Operations Screen Layout z To activate a vehicle:
1. Locate and highlight the desired Vehicle History in the main body of the screen. 2. Tap Activate on the Vehicle History toolbar. The Activate button in removed from the toolbar once a vehicle has been selected. 3. Tap the Home button on the Toolbar. The Home screen displays with the activated vehicle shown on the toolbar. 4. Select any module button on the Home screen to begin testing. View Use this selection to open edit, add notes, and print the work sheet for an existing Vehicle History. z To modify an existing Vehicle History:
1. Highlight the Vehicle History be opened in the main body of the screen. 2. Tap View on the Vehicle History toolbar. The worksheet for the selected vehicle opens, and there are now Back and Save & Close buttons available on the toolbar. Figure 11-2 Sample vehicle history worksheet NOTE:
i The virtual keyboard automatically opens the first time you touch within one of the data fields. 3. Use the virtual keyboard to enter information in the data fields. 4. Tap Save & Close on the toolbar to save the changes you made and return to the Vehicle History screen. Use the Back button on the toolbar to return to the Vehicle History screen without saving the changes you made. 103 Vehicle History Operations Screen Layout Delete Use the Delete button to remove unwanted items from the Vehicle History list. Simply highlight the item to remove, then select Delete. Search and Show All Selecting Search opens a dialog box that allows you to search Vehicle History items by category
(Figure 11-3). Figure 11-3 Sample Search dialog box z To search:
1. Tap Search on the Vehicle History toolbar to open the search window. 2. A dropdown menu allows you to select the field to search:
Year Make Model Color Customer License State Technician 3. Use the virtual keyboard to enter search criteria into the text field. 4. Select Search to start the search. The display returns to the Vehicle History screen with only the records fitting the search criteria showing. 5. Tap Show All on the toolbar to restore the complete Vehicle History list. 104 Vehicle History Operations Screen Layout Settings Use Settings to determine which categories of information display in the main body of the Vehicle History screen. Selecting the Settings button opens a dialog box. z To change Settings:
1. Tap Settings on the Vehicle History toolbar to open the dialog box. Figure 11-4 Sample Settings dialog box. 2. Tap to highlight the categories that you do not want to display on the main screen, remember:
Items that are highlighted do not display Items that are not highlighted display 3. Select OK on the toolbar to implement the changes, select Cancel to disregard the changes. The dialog box closes and the screen updates. 105 Chapter 12 Data Manager Operations The Data Manager module is used to store, sort, and review saved files. Most operations are controlled through the toolbar. 12.1 Screen Layout Select Data Manager on the Module toolbar to open the file system. Use the toolbar at the top of the screen to navigate through the data. The folders panel below the toolbar displays the contents of the Windows My Documents folder, which is the Data Manager main screen. The information panel on the lower-left portion of the screen shows a summary of the saved file when available, and the preview panel on the lower right displays an image if the selected file is a graphic.
1 Data Manager Toolbar 2 Folders Panel 3 Preview Panel 4 Information Panel Figure 12-1 Sample Data Manager main screen The main screen includes folders for saved files from the various modules:
Camera Foldercontains photographs taken with the built-in camera. CTM Data Foldercontains files saved while working in the Component Test module. Sample Filescontains an assortment of example saved data files. Scanner Data Foldercontains files saved while working in the Scan Module. Scope Multimeter Data Foldercontains files saved while working with the Scope Multimeter. Screenshotscontains images saved by pressing the S button. 106 Data Manager Operations Navigation 12.2 Navigation Use the toolbar buttons as shown in the table below to navigate through the Data Manager:
Table 12-1 Data Manager toolbar buttons Name Button Description My Data Returns to the Data Manager main screen. Up Open New Delete Rename Save Properties More Moves the items displayed in the folders panel up one level in the file structure. Opens the highlighted folder or file. Creates a new folder. Moves the highlighted file or folder to the recycling bin. Opens a dialog box and the virtual keyboard for renaming the selected file or folder. Saves the selected file. Opens a dialog box and the virtual keyboard for renaming the selected file or folder. Opens a menu of additional options. 12.3 Operations Data Manager operations based on toolbar selections are explained in the following sections. 12.3.1 My Data The My Data button is a shortcut that quickly returns you to the main Data Manager screen. Tap the button at any time to instantly return. Note the location of the page being viewed is shown near the top of the screen just above the toolbar. 107 Data Manager Operations 12.3.2 Up Operations This button moves the items shown in the folders panel of the screen up in the file structure one level at a time. For example; one tap of the Up button when viewing the contents of the Scanner Data Folder returns you to the main screen. A second tap would display the contents of the My Documents folder. 12.3.3 Open The Open button is only active (displays in color) when an item in the folders panel is highlighted. z To open a folder:
1. Highlight the file to open in the folders panel. 2. Tap the Open button to load the highlighted file. Figure 12-2 Sample open folder showing information The screen advances and the contents of the open folder are shown in the folders panel. Highlight an item in the folders panel and the information or preview displays, if available, in the lower portion of the screen (Figure 12-2). 3. To exit the current folder:
Tap My Data on the toolbar to return to the main Data Manager screen. Tap More > Up on the toolbar to return to the previous page. 12.3.4 New The New button allows you to create a new folder. This option is only available when the button displays in color. 108 Data Manager Operations Operations z To create a new folder:
1. Tap the New button on the toolbar. The New Folder Name dialog box opens (Figure 12-3). 2. Touch the entry field on the dialog box to open the virtual keyboard. 3. Type a name for the new folder using the virtual keyboard. 4. Tap the OK button to create the new folder and return to the previous page. The Cancel button returns you to the previous page without creating a new folder. Figure 12-3 Sample New Folder name dialog box 12.3.5 Delete The Delete button moves folders or items within folders to the Recycling bin. A confirmation displays when a file is selected for deletion. Select Yes to delete the file or No to cancel. z To delete an item:
1. Touch to highlight the item or folder to be deleted. 2. Tap the Delete button on the toolbar. A confirmation message displays (Figure 12-4). 109 Data Manager Operations Operations Figure 12-4 Sample delete confirmation message 3. Tap Yes to delete the selected item and return to the previous page. The No button returns you to the previous page without deleting the selected item. 12.3.6 Rename The Rename button allows you to change the name of a folder or items within a folder. z To rename an item:
1. Highlight the item or folder to be renamed. 2. Tap the Rename button on the toolbar. The New Name dialog box opens (Figure 12-3). Figure 12-5 Sample new name dialog box 110 Data Manager Operations Operations 3. Touch the entry field on the dialog box to open the virtual keyboard. 4. Type the new name into the entry field using the virtual keyboard. 5. Tap the OK button to change the name and return to the previous page. The Cancel button returns you to the previous page without changing the name. 12.3.7 Save The Save button is not implemented at this time. 12.3.8 Properties The Properties button function allows you to change the name and assign identifying attributes to saved Scope Multimeter files. Operation is similar to renaming a file as discussed above, except there are additional fields for entering descriptive information. z To assign properties to an item:
1. Highlight the item or folder. 2. Tap the Properties button on the toolbar. The Properties dialog box and the virtual keyboard open (Figure 12-3). Figure 12-6 Sample Properties dialog box without the virtual keyboard 3. Type a new name into the field using the virtual keyboard if you want to rename the file. 4. Use either the virtual keyboard or the dropdown menus to fill in the Year, Make, Component, and Condition fields. 5. Tap the OK button to change the name and return to the previous page. The Cancel button returns you to the previous page without changing the name. 111 Data Manager Operations 12.3.9 More Saved File Structure Selecting the More button opens a dropdown menu with two options:
Shortcutcreates a shortcut to the highlighted item on the Data Manager main screen. A confirmation message displays when this option is selected. Emailopens a new e-mail message with the selected file attached. The display device must have an active e-mail account to use this feature. 12.4 Saved File Structure The Diagnostic Suite automatically creates folders to manage saved files. Whenever 60 files are saved into any of the Data Manager menu option folders, a new folder is created. Folders may contain files for a day, week, month, or a year. An Older folder, when available, goes to the next higher level in the files structure menu (Figure 12-7). Figure 12-7 Sample saved file folder structure 112 Chapter 13 Help Operations Selecting Help from the Home screen opens this manual in a dedicated screen viewer. Navigate through the file either by gesture scrolling on the touch screen, or with the scroll bar along the right edge of the viewing screen. A left-to-right scroll bar appears at the bottom of the screen when magnification is increased. All listings in the Contents and Index are active links. Tap an entry with the stylus to go directly to that point of the document. Additional links within the text, shown in blue-colored type, also take you to the referenced section of the manual. 13.1 Using the Help Toolbar A simple toolbar at the top of the screen is used to adjust screen magnification and to exit Help:
Table 13-1 Help toolbar buttons Name Button Description Back Zoom +
Zoom Reset Previous Page Page Counter Next Page More Hide TOC Show TOC Exit Closes the help file and returns you to the previously viewed screen. Incrementally increases the screen magnification. Incrementally decreases the screen magnification. Restores the default screen magnification. Moves back one page in the document. Shows the current page over the total number if pages in the document. Moves forward one page in the document. Opens a menu of the additional options shown below. Closes the contents and search column so the document fills the screen. Opens the contents and search column if they have been hidden. Closes the help file, and any other open modules, and returns you to the Home screen. 113 Chapter 14 System Settings Operations Selecting System Settings from the Home screen opens a menu with two options:
Paired Devices Shop Information Paired Devices allows you to check the status of and to pair wireless devices, such as the Scan Module, to the Display Device. Shop Information allows you to create and edit a personalized header that is included on printed documents. 14.1 Paired Devices The Scan Module communicates with the Display Device with a wireless connection so that data is readily available while working anywhere on the vehicle. In order to do this, the modules need to be paired, or synchronized, the first time they are used together. Detailed information about paired modules can be found by selecting System Settings from the Home screen. z To check paired module details:
1. Tap the System Settings button on the Home screen. 2. Tap the Paired Devices option on the menu. The paired devices screen opens (Figure 14-1). Figure 14-1 Sample Paired Devices screen The Paired Devices screen lists all of the modules paired to the Display Device, and also indicates whether or not there is an active communications link between the units. 114 System Settings Operations Paired Devices The Hardware Status indicators in the lower-right corner of the Home screen provides a quick reference of which modules have been paired to the Display Device (Table 14-1):
Table 14-1 Hardware Status indicators Module Not Paired Paired Scanner Scope Multimeter 14.1.1 Pairing the Scan Module The Scan Module needs to be either connected to a vehicle or connected to a powered USB port so that it is powered up during the pairing procedure. Make sure the Display Device has a charged battery or is connected to an AC power supply. z To pair the Scan Module with the Display Device:
1. Power on the Display Device. 2. Connect the 25-pin end of the data cable to the Scan Module data cable port. 3. Connect the 16-pin end of the data cable to a live vehicle data link connector (DLC). The green vehicle power LED should be illuminated. 4. Tap the System Settings button on the Home screen of the Display Device. 5. Select Paired Devices from the menu. 6. From the Paired Devices screen select Add from the toolbar. 7. When prompted select OK from the toolbar. The Display Device searches for compatible wireless devices, then displays the results. The Scan Module is listed as VERDICT S3- plus a partial serial number (Figure 14-2). Figure 14-2 Sample Scan Module selection 115 System Settings Operations Shop Information 8. Tap to select the Scan Module from the search results list. A search in progress message displays during the pairing procedure (Figure 14-3), the Paired Devices screen (Figure 14-1) displays once the procedure completes. Figure 14-3 Sample pairing in progress message 9. Tap the Home button on the Toolbar to return to the Home screen. 10. Disconnect the data cable from the vehicle. The Scan Module and Display devices are now paired for wireless communication and should automatically recognize each other when both are powered up. 14.2 Shop Information This option allows you to add personalized shop information that can be included on printed data files. Selecting opens a form that can be filled in using the virtual keyboard. Select OK when the form is complete and the information is saved. z To add Shop Information:
1. From the Home screen select System Settings. 2. From the System Settings menu select Shop Information. The Shop Information dialog box opens (Figure 14-4). 116 System Settings Operations Shop Information Figure 14-4 Sample Shop Information dialog box 3. Tap within any of the information fields and the virtual keyboard opens. 4. Use the virtual keyboard to fill in the Shop Information form. As an alternative, you can connect a USB keyboard to a USB port on the Display Device and use it to enter information into the form. NOTE:
i The screen does not scroll. Use the Top and Bottom buttons on the right side of the virtual keyboard relocate the keyboard on the screen so that you can complete the form (Figure 14-5). Figure 14-5 Virtual keyboard Top and Bottom buttons 5. Close the virtual keyboard and review the information once all the fields have been filled in. 6. Select OK from the toolbar to save the Shop Information, or Cancel to close the Shop Information dialog box without saving. The Shop Information screen closes and the screen returns to the System Settings menu. 117 Chapter 15 Maintenance This section covers how to care for your Diagnostic Platform components. 15.1 Display Device Perform the following services on your Display Device on a routine basis to keep it in top condition. 15.1.1 Cleaning the Touch Screen The touch screen can be cleaned with a soft cloth and alcohol or a mild window cleaner. IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the touch screen. 15.1.2 Calibrating the Touch Screen The touch screen can be calibrated for accuracy using the PenMount (PM) utility of the unit. z To calibrate the touch screen:
1. From the Windows toolbar select Start > PenMount Control Panel. Figure 15-1 Launching the calibration program In the PM Control Panel; highlight PenMount 6000 RS232 and select Configure. 2. 3. Select one of two calibration options:
118 Maintenance Display Device Figure 15-2 Selecting a calibration option Standarduses 5 points on the screen to quickly bring the unit into calibration. Use the stylus to calibrate the screen. Advanceduses 9, 16, or 25 points on the screen to accurately bring the unit into calibration. Use the dropdown menu to select the number of points, a stylus is required to calibrate the screen. 4. Touch and hold the center of each red box that displays in sequence. 5. Select OK to close the dialog boxes once the calibration is complete. Figure 15-3 Sample calibration target Extended Desktop Touch Screen Calibration Special consideration must be given to calibrating the touch screen when the Extended Desktop feature of theD7 Display Device is used with an external monitor and the optional docking cradle. If the standard calibration method does not restore touch screen accuracy to a unit with extended desktop, use one of the procedures that follow. 119 Maintenance Display Device z To calibrate the touch screen without the unit installed in docking cradle:
1. From the Windows toolbar select Start > Control Panel > Display. The Display Properties dialog box opens. 2. From the dialog box select Settings > Advanced. The Default Monitor and Intel Driver dialog box opens. 3. From the dialog box select the Display Config tab. 4. From the Display Config tab, select LVDS (clone) CRT from the Display Configuration dropdown menu (Figure 15-4). Figure 15-4 Sample Display Config tab 5. Select Apply. 6. Close the dialog boxes and the Control Panel window. 7. Calibrate the touch screen using the standard procedure. i This method disables the extended desktop. The same calibration issue arises if the extended NOTE:
desktop is used again. z To calibrate the touch screen with the unit installed in docking cradle:
1. With the Display Device installed in the docking cradle, connect a USB keyboard and an external monitor. IMPORTANT:
The Intel Graphics Display Config should be set to LVDS (extended) CRT, refer to the procedure above to verify or reset the configuration. 2. From the Windows toolbar select Start > PenMount Control Panel to open the dialog box. 3. From the dialog box, select the Multiple Monitors tab. 120 Maintenance Display Device 4. With the Multiple Monitor Support box checked, select the Map Touch Screens button
(Figure 15-5). Figure 15-5 Sample Multiple Monitors tab 5. Follow the screen prompts and touch the screen of the D7 Display Device as requested. 6. Type S on the USB keyboard to skip for extended display as requested. 7. Select OK from the Multiple Monitors tab to close the PenMount Control Panel dialog box. 8. Calibrate the touch screen using the standard procedure. 15.1.3 Cleaning and Inspecting the Display Device When using the Display Device, make sure to do the following:
Check the housing, wiring, and connectors for dirt and damage before and after each use. At the end of each work day, wipe the Display Device housing, wiring, and connectors clean with a damp cloth. IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the Display Device. 15.1.4 Battery Service Follow all safety guidelines when handling the battery pack.
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Risk of electric shock. Prior to recycling the battery pack, protect exposed terminals with heavy insulating tape to prevent shorting. Disconnect all test leads and turn diagnostic tools off before removing the battery pack. Do not attempt to disassemble the battery or remove any component projecting from or protecting the battery terminals. Do not expose the unit or battery pack to rain, snow, or wet conditions. Do not short circuit the battery terminals. Electric shock can cause injury. 121 Maintenance Display Device
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Risk of explosion. The Lithium battery is factory replaceable only, incorrect replacement or tampering with the battery pack may cause an explosion. Explosion can cause death or serious injury. Battery Safety Guidelines IMPORTANT:
The battery pack contains no user serviceable components. Tampering with the battery pack terminals or housing will void the product warranty. Keep the following in mind when using and handling the battery pack:
Do not short circuit battery pack terminals. Do not immerse the Display Device or battery pack in water, or allow water to enter the unit or battery pack. Do not crush, disassemble, or tamper with the battery pack. Do not heat the battery pack to over 100C (212F), or dispose of it in a fire. Do not expose the battery pack to excessive physical shock or vibration. Keep the battery pack out of reach of children. Do not use a battery pack that appears to have suffered abuse or damage. Charge the battery pack in the appropriate charger only. Do not use a battery charger that has been modified or damaged. Use the battery pack for the specified product only. Store the battery pack in a cool, dry, well ventilated area. NOTE:
i The battery pack should be used within a short period of time (about 30 days) after charging to prevent loss of capacity due to self-discharging. If long-term storage of the battery pack is necessary, it should be stored in a in cool, dry, well ventilated place with a 30 to 75 percent state of charge to prevent loss of characteristics. To prolong the life of your battery, power off the unit or place it into hibernation mode when not in use. The display Device has a built in charger that recharges the battery on demand whenever it is connected to a power source. Replacing the Battery Pack If the battery pack no longer hold a charge, contact your sales representative to order a new one. IMPORTANT:
Replace the battery pack with original Snap-on replacement parts only. 122 Maintenance Display Device z To replace the battery pack:
1. Loosen the two captive screws the secure the battery pack to the back of the unit. 2. Insert a fingernail into the recess at the mid point of the top of the battery pack, then gently raise the battery pack up to release the electrical connector.
1 Captive Screws 2 Lifting Recess Figure 15-6 Display Device battery pack replacement
3. Lift the battery pack clear of the unit. 4. Fit the three tabs on the bottom of the new battery pack into the slots, then rotate the assembly into position. 5. Make sure the battery pack is fully seated. 6. Tighten the two captive screws. Disposing of the Battery Pack Always dispose of a lithium-ion battery pack according to local regulations, which vary for different countries and regions. The battery pack, while non-hazardous waste, does contain recyclable materials. If shipping is required, ship the battery pack to a recyling facility in accordance with local, national, and international regulations. For additional information contact:
North AmericaRechargeable Battery Recycling Corporation (RBRC) at http://www.rbrc.org or http://www.call2recycle.org, or call 1(800) 822-8837 (USA) United KingdomElectrical Waste Recycling Company at http://www.electricalwaste.com Products bearing the WEEE logo (Figure 15-7) are subject to European Union regulations. 123 Maintenance Display Device Figure 15-7 sample WEEE logo NOTE:
i Always dispose of materials according to local regulations. Contact your sales representative for details. Battery Pack Calibration The internal battery pack contains a micro controller that monitors the battery pack characteristics and maintains an internal fuel gauge. The internal fuel gauge may lose some accuracy after many cycles of partial discharge and charge. Should this happen, the fuel gauge can be calibrated with the following procedure:
z To calibrate the battery pack fuel gauge:
1. Fully charge the battery pack. 2. Fully discharge the battery pack at a steady rate. IMPORTANT:
The battery must be completely discharged! Operate the diagnostic tool until it shuts down by itself due to a lack of power. Continue operating the tool when the low battery warning displays, do not begin charging until after the tool has automatically shut down. 3. Fully charge the battery pack. NOTE:
i It is not recommended to perform the calibration procedure more than once within 30 days. 15.1.5 Operating System Restore Snap-on System Restore is a hard disk drive recovery program that allows you recover the hard disk drive files in the event of a failure. Running the program replaces all of the C drive data with the original factory data. Be aware, all new or modified files on the C drive will be lost. The directional arrow buttons on the Display Device are used to navigate when performing a system restore. Use the Enter button to make selections. z To restore the operating system 1. Power on the Display Device. 2. Wait for the Press Up Arrow to run Snap-on System Restore message to display, then Press the Up Arrow button. A progress indicator displays while the program loads. 3. Select OK from the confirmation message. 124 Maintenance Scan Module A progress indicator displays while the files are being restored. 4. Select OK from the confirmation message. The Display Device shuts down, then reboots and the system recovery portion of the operation begins. Follow any on-screen prompts. The Display Device shuts down and reboots a second time. When the Home screen displays, the procedure is complete and the Display Device is ready for use. 15.2 Scan Module This section covers how to care for your Scan Module. 15.2.1 Cleaning and Inspecting the Scan Module When using the Scan Module, make sure to do the following:
Check the housing, wiring, and connectors for dirt and damage before and after each use. At the end of each work day, wipe the housing, wiring, and connectors clean with a slightly damp cloth. IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the Scan Module. 15.2.2 Replacing the Protective Handgrip The soft protective handgrip that covers the outer edges of the Scan Module is easily replaced should it become worn or damaged. Contact your sales representative for replacement parts. z To replace the protective handgrip:
1. Disconnect the data cable, and any other cables, if attached to the Scan Module. 2. From the bottom of the Scan Module, gently lift up and out on one side of the handgrip to free it from Scanner housing. 3. Repeat step 2 to loosen the other side of the handgrip. 4. Lift the handgrip off of the Scan Module housing. NOTE:
i The handgrip tapers toward the front of the Scan Module housing. Make sure the replacement handgrip is correctly oriented before attempting to install it. 5. Fit the new handgrip over the top, data cable end, of the Scan Module housing. 6. With your fingers, work the new handgrip onto the Scan Module housing from top to bottom. Make sure the tabs on the handgrip fit into the grooves on the housing. 125 Software License Agreement, North America SNAP-ON INCORPORATED LICENSE AGREEMENT YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING THIS SOFTWARE PACKAGE. WHOEVER INSTALLS THIS SOFTWARE PACKAGE MUST EITHER BE THE PERSON WHO ACQUIRED THE SOFTWARE OR A PERSON AUTHORIZED BY THE PERSON OR ENTITY WHO ACQUIRED THE SOFTWARE TO ACCEPT THE FOLLOWING TERMS ON SUCH PERSON'S OR ENTITY'S BEHALF. YOU AND YOUR SHALL REFER TO THE PERSON OR ENTITY WHO ACQUIRED THIS PRODUCT. INSTALLING THIS SOFTWARE PACKAGE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THEM, YOU SHOULD PROMPTLY RETURN THE SOFTWARE PACKAGE, UNINSTALLED, TO THE PLACE OF PURCHASE. LICENSE Upon your acceptance of this License Agreement (the Agreement), Snap-on Incorporated (Snap-on) grants, subject to the terms and conditions of this Agreement, to the person or business entity who originally acquired the Software Products
(Software) a non-exclusive, non-transferable (except as permitted below), personal license to use the Software (License). The Software in this package is a proprietary product of Snap-on and is protected by copyright law, as well as other intellectual property laws. Snap-on retains title and ownership of the Software, and it is being licensed to you and not sold. All rights, not expressly granted to you, are reserved by Snap-on. CONSENT Each time you use this Software, you consent to the collection, use, disclosure, and processing of Personal Information in accordance with the Privacy Policy attached as Exhibit A. In particular, if you are located in a jurisdiction outside the United States, you consent to the transfer of this information to our servers and computer systems in the United States, a country that may not provide an adequate level of data protection within the meaning of the laws in your country. You may withdraw your consent at any time, subject to any applicable legal or contractual restrictions and prior written notice to Snap-on. If you wish to withdraw your consent, please contact Snap-on using our information below. You may contact us at:
Snap-on Incorporated 2801 80th Street P.O. Box 1410 Kenosha, WI 53141-1410 PERMITTED USES YOU MAY: (i) install the Software on a single automotive diagnostic computer, the diagnostics tool for which it was intended, provided you keep the original solely for backup or archival purposes; (ii) transfer the Software and License to another party if the other party agrees to accept the terms and conditions of this Agreement, you retain no copies of the Software, and you transfer all of the Software to such other party. PROHIBITED USES YOU MAY NOT: (i) copy the Software into any machine readable or printed form for backup or archival purposes; (ii) modify, merge, translate, decompile, reverse engineer, disassemble, decode, or otherwise alter or attempt to derive the source code of the Software; (iii) use the Software on more than one computer at the same time; (iv) separate the Software's component parts for use on more than one computer; the diagnostics tool for which it was intended (v) transfer, assign, rent, lease, sell, or otherwise dispose of the Software on temporary or permanent basis except as expressly provided herein; (vi) use the Software in any outsourcing, timesharing or service bureau arrangement; and/or (vii) provide, disclose, divulge or make available to, or permit use of the Software by any third party without Snap-on's prior written consent. You will not remove any proprietary notices from the Software and will include such notices on any authorized copies of the Software. TERM The License is effective until terminated. You may terminate it at any time by destroying the Software. The License will also terminate automatically without notice from Snap-on if you fail to comply with any provision of this Agreement. You agree upon such termination to destroy the Software and upon Snap-on's request to certify in writing that you have so destroyed the Software. LIMITED WARRANTY Snap-on warrants, for a period of sixty (60) days from the date of delivery to you as evidenced by a copy of your sales receipt, that the Software will perform substantially in accordance with the accompanying technical specifications in the documentation, under normal use. THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER EXPRESS 2012 Snap-on Incorporated. All rights reserved. 126 8-13963A03 Rev. D Software License Agreement, North America SNAP-ON INCORPORATED LICENSE AGREEMENT WARRANTIES (IF ANY), ALL OF WHICH ARE DISCLAIMED BELOW. THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY THAT IS PROVIDED TO YOU AND IS NOT TRANSFERABLE OR ASSIGNABLE. WARRANTY DISCLAIMER EXCEPT AS SET FORTH IN THE ABOVE LIMITED WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED AS IS, WITH ALL FAULTS AND WITHOUT WARRANTY, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT AND ALL SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. SNAP-ON AND ITS AFFILIATED COMPANIES DO NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE SOFTWARE OR WRITTEN MATERIALS IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR IN TERMS OF YOUR REQUIREMENTS. ALSO, THERE IS NO WARRANTY OF TITLE OR NONINFRINGEMENT IN THE SOFTWARE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SNAP-ON OR ITS AFFILIATED COMPANIES, OR THEIR RESPECTIVE AGENTS, DISTRIBUTORS, DEALERS AND EMPLOYEES, SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. SNAP-ON DOES NOT WARRANT THE OPERATION OF THE SOFTWARE TO BE UNINTERRUPTED OR ERROR-FREE, NOR DOES SNAP-ON MAKE ANY WARRANTY OR REPRESENTATION REGARDING THE USE OR OUTPUT OF THE SOFTWARE IN TERMS OF CORRECTNESS, ACCURACY, COMPLETENESS, TIMELINESS, SEQUENCE, RELIABILITY OR OTHERWISE OR THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH EXCLUSION IS NOT ALLOWED BY APPLICABLE LAW. THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO MAY HAVE OTHER RIGHTS THAT VARY BY JURISDICTION. YOUR EXCLUSIVE REMEDY If, during the sixty (60) day warranty period, the Software fails to comply with the limited warranty set forth above, provided you notify Snap-on within such sixty (60) day warranty period, Snap-on shall, at Snap-on's sole option, either: (i) the return the price paid (if any) for the Software; or (ii) repair or replace at no charge, the Software not meeting the Limited Warranty, and which is returned to Snap-on at your expense with a copy of the sales receipt. THE FOREGOING IS SNAP-
ON'S ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO BREACH OF THE LIMITED WARRANTY. If failure of the Software has resulted from accident, abuse, misuse or misapplication, Snap-on shall have no responsibility whatsoever. Any replacement Software will be warranted for the remainder of the original warranty period of sixty
(60) days. EXCLUSION OF CONSEQUENTIAL, INCIDENTAL AND CERTAIN OTHER DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SNAP-ON NOR ANY ONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO SNAP-ON'S AFFILIATED COMPANIES, DISTRIBUTORS OR DEALERS SHALL BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF BUSINESS OR PERSONAL PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS OR PERSONAL OR CONFIDENTIAL INFORMATION, OR ANY OTHER PECUNIARY LOSS, DAMAGES FOR LOSS OF PRIVACY, OR FOR FAILURE TO MEET ANY DUTY, INCLUDING ANY DUTY OF GOOD FAITH OR TO EXERCISE COMMERICALLY REASONABLE CARE OR FOR NEGLIGENCE) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OR INABILITY TO USE SUCH SOFTWARE, EVEN IF SNAP-ON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SNAP-ON'S OR ITS AFFILIATED COMPANIES' TOTAL LIABILITY FOR ANY AND ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU FOR THE SOFTWARE. SOME STATES/
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO CERTAIN OF THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. TAXES AND CHARGES You will be responsible for all applicable federal, state or local taxes, tariffs or duties, now or hereafter imposed except for those taxes related to the income of Snap-on. EXPORT ADMINISTRATION COMPLIANCE This Agreement is made subject to any restrictions concerning the export of the Software from the United States of America or the country in which you are located. You will comply fully with all relevant export laws and regulations of the United States and any local country, and you will not export, directly or indirectly, the Software nor any other technical data received from Snap-on, nor any part thereof, in violation of such laws. 127 Software License Agreement, North America SNAP-ON INCORPORATED LICENSE AGREEMENT RESTRICTED RIGHTS The Software is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by or on behalf of any unit or agency of the United States Government (the Government) is subject to restrictions as set forth in subparagraph
(c)(1) of the Rights in Technical Data and Computer Licensed Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Licensed Software---Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Snap-on Incorporated or one of its affiliates, 2801 80th Street, Kenosha, WI 53143. GOVERNING LAW; EXCLUSIVE JURISDICTION This Agreement will be governed by the laws of the State of Wisconsin
(excluding its choice of laws principles). YOU CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN THE FEDERAL COURTS SITTING IN MILWAUKEE COUNTY, WISCONSIN, UNLESS NO FEDERAL JURISDICTION EXISTS, IN WHICH CASE YOU CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN ANY STATE COURT LOCATED IN MILWAUKEE COUNTY, WISCONSIN. YOU WAIVE ALL DEFENSES OF LACK OF PERSONAL JURISDICTION AND FORUM NON CONVENIENS. THE PARTIES HEREBY EXPRESSLY AGREE THAT THIS AGREEMENT SHALL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS. GENERAL You agree that this Agreement is the complete and exclusive statement of the Agreement between you and Snap-on which supersedes any proposal or prior agreement, oral or written, and any other communications between you and Snap-on relating to the subject of this Agreement. If for any reason a court of competent jurisdiction finds any provision of this Agreement to be unenforceable, that provision will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this Agreement will continue in full force and effect. Any failure by either party to require strict performance by the other of any provision of this Agreement will not constitute a waiver of such provision or thereafter affect the party's full rights to require strict performance. This Agreement may only be amended by specific written amendment signed by authorized representatives of both parties. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. 128 Software License Agreement, North America EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY The privacy of your personally identifiable information is important to us. As part of our commitment to the privacy of your personally identifiable information (Personal Information) that we collect through the Software Product (Software) or other means such as registration cards, telecommunications or other means, we provide this notice explaining our information practices and the choices you can make about the way your Personal Information is collected and used with the Software. To make this notice easy to find, we make it available with the Software. This revised Privacy Policy is effective as of January 1, 2006. The privacy practices set forth in this Privacy Policy are for this Software only. Other Snap-on Incorporated (Snap-on) affiliate Software may have different practices. If you use other Snap-on Software, please review the privacy policies, if any, provided with that Software. Also, if you are an employee of Snap-on or its affiliates, please note that other internal company policies apply to you related to employee use of company computer systems and networks. CONSENT Please read this policy carefully. Your use of this Software constitutes your consent to the collection, use, disclosure and processing of Personal Information in the United States as described below. FOREIGN VISITORS The Software maybe used by persons located in jurisdictions worldwide. Please review the Foreign Users Notices section near the end of this Privacy Policy, where we may provide additional notices regarding the collection, use, disclosure, and processing of your Personal Information in accordance with the laws in your country. ACTIVE COLLECTION OF PERSONAL INFORMATION When you use the Software you provide Personal Information to register, order products or services, contact Snap-on, and conduct other transactions via the Software. The types of Personal Information actively collected in the Software may include any or all of the following, depending on your activities using the Software:
Date of sale, franchisee name, franchisee address, e-mail, invoice number, product number, quantity, device serial number, customer name, customer address, customer phone number, Snap-on customer number (if applicable), Software training requested and received, and other Personal Information that you actively provide to us via the Software or other means. Additional information may be collected, such as vehicle specific information including vehicle year, make, model, engine and other vehicle data via the software. Snap-on agrees not to disclose or use any Customer's specific company or end customer data shared with Snap-on except to the extent necessary to carry out its obligations under this Agreement, which may include sharing such Customer's specific company or end customer data with Third Party Providers. Snap-on reserves the right to aggregate and market general data collected from a Customer for the purposes of benchmarking, research and data analysis. PURPOSE FOR WHICH WE USE AND DISCLOSE PERSONAL INFORMATION We use and disclose Personal Information obtained when you purchase the product/software and agree to provide this information to the Snap-on Franchise. We also use Personal Information to communicate with you, for example, to answer the e-mail and correspondence we receive, to confirm your order, to send more information about becoming a dealer, to send renewal notices, and to notify you of important changes in the functionality of the Software or other notices related to the handling of your Personal Information. We may use Personal Information to make recommendations for additional products or special offers, and to provide you with updates on new products that we believe may be of interest to you, in situations where you expressly request such communications. From time to time, we may share certain Personal Information with select third parties including other Snap-on affiliates and independent Snap-on dealers in your area to enable them to offer products or services that may be of interest to you. If you do not want us to share such Personal Information in the future, please contact us by using our information below and we will take reasonable measures to avoid sharing such information in the future. Please note that such third parties are usually independent from Snap-on, and if you wish to stop all communications from such parties, you will need to address such issues with the third parties directly. We may disclose Personal Information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request. We also reserve the right to disclose Personal Information to protect the security of the Software, to protect ourselves and our affiliated companies against liability, and/
or in connection with any sale, assignment, or other transfer of all or a part of our business. 129 Software License Agreement, North America EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY We may share Personal Information with our consultants or service providers to help us serve you better. We also contract other companies and individuals (collectively Suppliers) to perform functions on our behalf, including without limitation, fulfilling and processing orders, handling shipping and returns, sending communications to you, and providing customer services. We require the Suppliers to agree to abide by Snap-on's privacy policy and only use your Personal Information, only until payment for your order is processed, and only to the extent necessary to perform their functions, and may not use it for any other purpose. We will not use or share the Personal Information provided to us in the Software in ways unrelated to the ones described above without first providing you an opportunity to opt out or otherwise prohibit such unrelated uses. CUSTOMIZATION AND AGGREGATE DATA We use non-identifying and aggregate information to better design our Software and gather information for product management and development at Snap-on. For example, we may tell our sales and marketing staff that X number of individuals using the Software, or that Y number of software licenses were ordered during a particular time period, but we would not disclose anything that could be used to identify those individuals. This aggregate information may also be shared with Snap-on's affiliates and independent dealers. CHILDREN'S PRIVACY Snap-on has no intention of collecting personal information from children in this Software. HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION If you are a registered user of the Software, you can access and correct certain Personal Data that we collect through the Software and maintain by using the contact information below. You may also contact us using the information below to ask us to remove your Personal Information from our records, electronic or otherwise. However, we will need to maintain certain Personal Information about your product purchases in our records for purposes such as warranty and product information. We will usually be glad to update your information, but we reserve the right to use Personal Information obtained previously to verify your identity, administer our warranty program, or to take other actions that we believe are appropriate. COLLECTION OF PERSONAL INFORMATION BY THIRD PARTIES Sometimes we may offer promotions or specials that are sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain Personal Information that you submit to participate in the promotion or special. Snap-on has no control over the third-party sponsors' use of this information. We will notify you at the time of requesting Personal Information if third-party sponsors will obtain such information, and obtain your express consent for such disclosures. CHANGES TO THE POLICY Our privacy practices are subject to change. We reserve the right to change this policy from time to time in our sole discretion. Please review this policy before you submit additional Personal Information via the Software. All revisions to this Privacy Policy will be communicated to you through updates to the License Agreement. Your continued use of the Software constitutes acceptance of such changes in the Privacy Policy, except where further steps are required by applicable law. FOREIGN USERS NOTICES Please contact us at the address below to obtain Privacy Policy information for your country. HOW TO CONTACT US Please feel free to contact us with any comments, questions, or suggestions you may have regarding the information practices described in this Privacy Policy. Please also contact us to report any known or suspected privacy or security breaches. You may contact us at:
Snap-on Incorporated 2801 80th Street P.O. Box 1410 Kenosha, WI 53141-1410 130 Index AC/DC power supply 6 actuator tests 31 Alarms 43 alligator clips 73 battery pack 6 calibrating 124 disposal 123 handling 122 replacing 122 specifications 5 battery recycling 123 battery service 121 A B C cables 7274 channel 1 72 channel 2 72 channel 3 73 channel 4 73 inductive RPM pickup 74 secondary coil adapter 74 secondary ignition clip-on wire adapter 74 camera 20 capabilities, hardware 71 Clear Codes 31 clear codes 54 clearing codes 37 Codes Menu 31 codes. See diagnostic trouble codes (DTCs) communication protocol 58 Component Information 64 component information 6465 Component Test 6068 custom configure 61 favorites 62 operations 6468 performing tests 68 vehicle identification 6063 component tests 39, 6566 connecting to a vehicle 26, 31, 68 Connector Information 59 D Data Display 31, 32 Data display 31 Data Manager 106112 operations 108112 properties 111 screen layout 106 toolbar 107 data parameters displaying 31, 36 delete 104 demonstration programs 21 diagnostic connector 59 location 59 diagnostic trouble codes (DTCs) 31 digital meter 73 dimensions, unit 5, 8, 10 Disconnecting from the vehicle 22 Display Device battery replacement 121 cleaning 121 connecting wireless devices 114115 controls 1819 functional description 34 introduction 3 specifications 5 display, specifications 5 docking cradle 6 DTC status 38 Emergency shutdown 17 E F Fast-Track Troubleshooter 31, 41, 57 Freeze Frame/Failure Records 38 functional tests 31, 39 Generic Functions 31, 40 G H hardware overview 71 Help 113 I identifying a test vehicle 31 inductive RPM pickup adapter 74 information tests 39 131 Index Main Body 76 Making Selections 79 Scanner 30 manual conventions description 1 notes 2 Memory Resets 31 menu button 13 Messages confirmation 30 error 30 warning 30 messages safety iiiiv meter capabilities 71 Modules 11 M O OBD Diagnose 5559 OBD Health Check 5254 operating temperature 6, 8, 10 Operations Component Tests 65 operations connecting to a vehicle 26, 31 identifying a test vehicle 31 selecting a system to test 31 selecting tests 31 oxygen sensor tests 41 P parameters. See data parameters PIDs. See data parameters Power off 17 Power on 11 power sources 6, 8, 10 AC/DC power supply 6 probe test 73 Properties 44 R S readiness monitors 54 recording data 78 Repair Information 100 reset tests 39 Safety iiiiv Scale 47 M Scan Module introduction 7 specifications 8, 10 Troubleshooter 57 wireless communication 7 Scanner actuator tests 31 alarms 43 checking codes 53 cleaning 125 clear codes 31, 54 codes menu 31, 3639 communication protocol 58 component tests 39 connecting 26 custom data list 4243 data 3236 demonstration program 21 disconnecting 22 exiting 48 functional tests 31, 39 generic functions 31, 40, 5258 handgrip replacement 125 memory resets 31 OBDII testing 5258 operations 2149 pending codes 53 properties 44 readiness monitors 54 scale 47 screen 28 screen layout 27 screen messages 30 sweep 48 system selecting 31 system tests 31 toolbar 28, 4244 trigger 34 Troubleshooter 31, 41 vehicle ID 31 wireless connection 115116 Scope record/playback controls 78 Scope Layout 75 Scope Multimeter playback toolbar 78 scope multimeter toolbar 75 screen colors 44 screen main body 28 screen messages 30 search 104 secondary coil adapter 74 selecting a system to test 31 selecting tests 31 ShopKey5 100 132 T W weight, unit 5, 8, 10 wireless pairing devices 114116 wireless communication 7 Index software Troubleshooter 41 speed units 15 stand, the 19 storage temperature 6, 8, 10 subsystem tests 39 Sweep 48 System Settings 114116 system tests 31, 39 T temperature operating 6, 8, 10 storage 6, 8, 10 temperature units 15 test leads 7274 test probes 73 tests actuator 31 component 39 functional 31, 39 selecting 31 subsystem 39 system 31, 39 toggle tests 39 Toolbar 13116 Vehicle History 102 toolbar record/playback controls 78 Scanner 42 trigger condition 34 Triggers setting 34 trouble codes. See diagnostic trouble codes (DTCs) Troubleshooter 31, 41, 57 Troubleshooter software. See software U V Units Setup 88 variable control tests 39 Vehicle History 101105 activate 102 delete 104 operations 102105 screen layout 101 search 104 settings 105 toolbar 102 view 103 vehicle identification 101102 Viewing component information 64 133 15.105 Class B digital device Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connent the equipment into an outlet on a circuit different from that to which the receiver is connented.
-Consult the dealer or an experienced radio / TV technician for help. FCC 15.21 FCC caution : Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment for body worn configuration in direct contact to the phantom. 4RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States, Industry Canada of Canada. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6W/kg by Industry Canada. This device is complied with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C, and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device directly contacted to the body. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID:STO-EEHD301 For this device, the highest reported SAR value for usage near the body is 0.159 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements. SAR compliance for body-worn operation is based on a separation distance. Carry this device away from your body to ensure RF exposure level compliant or lower to the reported level. To support body-worn operation, choose the belt clips or holsters, which do not contain metallic components. RF exposure compliance with any body-worn accessory, which contains metal, was not tested and certified, and use such body-worn accessory should be avoided.
1 2 | Label info | ID Label/Location Info | 273.19 KiB | June 09 2013 |
2000020285-11 74x19mm WARNING READ INSTRUCTIONS AND SAFETY tt MESSAGES IN MANUAL PRIOR TO USE. =o ae SA MUR oa RS 1 2012 SNAP-ON INCORPORATED. aeRO ae et To |
Ne) be hh ALL RIGHTS RESERVED. he a ar sas ee ae ee
1 2 | Ad-Hoc Letter | Cover Letter(s) | 27.52 KiB | June 09 2013 |
Snap-on Diagositcs Date: July 29, 2013 Subject: Ad Hoc Mode Function Declaration FCC ID: STO-EEHD301 To Whom it may concern, This device is acting as master and operating on 2.4GHz band. Ad Hoc function is available on client mode and not able to work on non-US frequencies. Please contact the one signed below or the authorized agent for this filing. Thank you. Regards,
1 2 | Confidentiality Letter | Cover Letter(s) | 192.19 KiB | June 09 2013 |
Snap-on Diagnostics APR.23, 2013 Federal Communications Commission Authorization and Evaluation Division FCC ID : STO-EEHD301 Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the applicant hereby requests confidential treatment of information applied this application as outlined below:
1. Block Diagram 2. Circuit Diagram 3. Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application Sincerely, Signature Name/Title: Craig Govekar Mr./ Product Safety Manager Applicant: Snap-on Diagnostics ADDRESS: 420 Barclay Blvd Lincolnshire ILUSA 60069 TEL: 847-478-7236 FAX: 847-478-7307 Email: craig.f.govekar@snapon.com
1 2 | Power of Attorney Letter | Cover Letter(s) | 13.80 KiB | June 09 2013 |
Snap-on Diagnostics APR.23, 2013 Dear Sir, Certification. I hereby have entrusted the following person to be a proxy regarding application for Type Compliance Certification Services Inc. Address: NO. 989-1 Wen Shan Rd., Shang Shan Village, Qionglin Shiang Hsinchu County 30741, Taiwan, R.O.C Name: Rubeca Yu Job Title: Deputy Section Manager Email: Rubeca.yu@ccsrf.com I am therefore responsible for the contents of the application. Brand Name and Model Name of the specified radio equipment:
Snap-on / EEHD301;EEHD301XXXXXX (where "X" may be any alphanumeric character , - or blank) FCC ID: STO-EEHD301 Product Name: Display Unit Name/Title: Craig Govekar Mr./ Product Safety Manager Applicant: Snap-on Diagnostics ADDRESS: 420 Barclay Blvd Lincolnshire ILUSA 60069 TEL: 847-478-7236 FAX: 847-478-7307 Email: craig.f.govekar@snapon.com
1 2 | Tune up procedure | Parts List/Tune Up Info | 151.49 KiB | June 09 2013 |
Snap-on Diagnostics Tune up procedure The output power setting of EUT is set in the factory and followed the max level in below. There is no tune up procedure except factory default setting:
WLAN: (AV) 802.11b: 12.5 dBm 1dB 802.11g:
Channel 1: 8.5 dBm 1dB Channel 6:12.5 dBm 1dB Channel 11: 6.5 dBm 1dB 802.11n HT20:
Channel 1: 6 dBm 1dB Channel 6:12.5 dBm 1dB Channel 11: 6.dBm 1dB 802.11n HT40:
Channel 3: 5 dBm 1dB Channel 6:10 dBm 1dB Channel 9: 4 dBm 1dB Bluetooth: (AV) DH5: Channel 2402 MHz :10 dBm 2dB Channel 2441 MHz: 11 dBm 2dB Channel 2480 MHz: 8 dBm 2dB 3DH5: Channel 2402 MHz :11 dBm 2dB Channel 2441 MHz: 11 dBm 2dB Channel 2480 MHz: 4 dBm 2dB
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2013-09-06 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
2 | 2422 ~ 2452 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2013-09-06
|
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1 2 | Applicant's complete, legal business name |
Snap-on Diagnostics
|
||||
1 2 | FCC Registration Number (FRN) |
0022560965
|
||||
1 2 | Physical Address |
420 Barclay Blvd
|
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1 2 |
Lincolnshire
|
|||||
1 2 |
Lincolnshire, IL
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
b******@phoenix-testlab.de
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
STO
|
||||
1 2 | Equipment Product Code |
EEHD301
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
C******** G****
|
||||
1 2 | Telephone Number |
847-4********
|
||||
1 2 | Fax Number |
847-4********
|
||||
1 2 |
c******@snapon.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 | DTS - Digital Transmission System | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Display Unit | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power listed is conducted. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR values are: 0.16 W/kg (Body-worn, direct touch). | ||||
1 2 | Output power listed is conducted. When operating in 802.11n, 40 MHz mode, the operating frequency segment is limited to 2422 to 2452 MHz. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR values are: 0.16 W/kg (Body-worn, direct touch). | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Compliance Certification Services Inc.
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1 2 | Name |
W******** C******
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1 2 | Telephone Number |
886-3******** Extension:
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1 2 | Fax Number |
886-3********
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1 2 |
w******@ccsrf.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 28 | 2402.00000000 | 2480.00000000 | 0.0192000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 28 | 2412 | 2462 | 0.1307 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15C | 28 | 2422 | 2452 | 0.0947 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC