FCC ID: ZTOMBTE1 Wireless Hearing Instrument

bliss E E N T A T I V T bliss Bliss miniBTE User Guide 02 sonic BLiss Hearing Instrument Serial Number:

Left Right Hearing Instrument Model:

Left Right Listening Environment Battery Size: 13A Listening Program #

1 2 3 4 Right/Left Instruments Synchronized:

r Active r Inactive Program Button:

r Active r Inactive Preferred Telephone Ear:

r Right r Left Program Button Mute:

r Active r Inactive r Both Non-Telephone Ear Control r No change r Softer when telephone is in use r Mutes when telephone is in use 03 The following hearing instruments are covered in this User Guide:

Bliss miniBTE BL100 MN BL80 MN BL_ILLU_miniBTE_WithEarhook_BW_HI 3 Bliss User gUide miniBte 04 sonic BLiss Table of Contents Congratulations on Your Purchase!

General Warnings and Safety Guidelines Hearing Expectations Your Bliss miniBTE Hearing Instrument with Thin Tube Your Bliss miniBTE Hearing Instrument with Earhook and Earmold Turning Your Hearing Instrument OFF and ON Putting On Your Hearing Instrument Thin Tube Taking Off Your Hearing Instrument Thin Tube Putting On Your Hearing Instrument Earhook Taking Off Your Hearing Instrument Earhook Changing the Programs Changing the Volume Using the Telephone Changing the Battery Audible Indicators Safety Lock 05 09 10 15 18 19 20 21 22 23 24 25 27 28 32 36 37 Bliss User gUide miniBte 06 sonic BLiss Data Logging and Learning Direct Audio Input and FM Caring for Your Hearing Instruments Operating Your Bliss miniBTE with the RC-P Remote Control Operating Your Bliss miniBTE with the SoundGate Communication Device Environmental Protection Product Approval, Markings and Compliance Cell Phone and Hearing Instrument Compatibility Warranty and Repairs Accessories Common Problems and Solutions Information for the Hearing Care Provider Compliance with Requirements for Europe Compliance with Radio Communications Requirements for the USA and Canada Information and Explanation of Symbols Service 07 38 39 42 47 48 49 52 52 54 55 56 60 62 63 66 68 Bliss User gUide miniBte 08 bliss sonic BLiss 09 Congratulations On Your Purchase!

With a little practice, you will soon be on your way to better hearing. The amplification of sound provided by your hearing instruments was adjusted by your hearing care provider to the needs of your individual hearing loss. Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments and batteries. With proper use and care, your hearing instruments will improve your connection with the world around you. Bliss User gUide miniBte 10 General Warnings and Safety Guidelines Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality. Familiarize yourself completely with the following general warnings and safety guidelines before using your hearing instruments. Hazard Warnings Never allow others to wear your hearing instru-

ments. They are adjusted for your hearing requirements and may permanently damage another persons hearing. Avoid wearing your hearing instrument while playing contact sports (e.g. rugby, football etc.), since a strike to the ear could be harmful. Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury. Take care when changing and discarding batteries to keep them out of reach of infants, children, persons of mental incapacity or pets. sonic BLiss 11 Clean your hearing instruments and their parts on a regular basis as recommended. Micro-

organisms from unclean instruments may cause skin irritations. Be careful with leaking battery liquid, as it is a hazardous substance. Never attempt to recharge non-rechargeable batteries. Be aware of the possibility that your hearing instruments may stop functioning without notice. Keep this in mind while you circulate in traffic or otherwise depend on warning sounds. Remove your instruments before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow the product to dry before wearing your instruments. Traffic or other warning sounds may be reduced in level by a directional microphone when these sounds are coming from behind you. Bliss User gUide miniBte 12 Warning to Hearing Care Provider and Patient Special care should be taken when fitting and using a hearing instrument with maximum sound pressure capability in excess of 132 dB SPL IEC 60318-4 since there may be a risk of impairing the remaining hearing of the patient. Warning to Hearing Care Provider and Patient When the DAI is connected to AC-powered equipment, this equipment must comply with IEC-60601 or equivalent safety standards. sonic BLiss 13 Safety Information Hearing instruments should be used only as directed and adjusted by your trained hearing care provider. Misuse or improper adjustments can result in sudden and permanent hearing loss. Never put your hearing instrument or batteries in your mouth, as they could easily be swallowed Keep batteries away from medications, since they can easily be mistaken for pills In the event that a battery or hearing instrument is swallowed, see a doctor immediately Be aware that use of a hearing instrument may cause excess earwax to build up in the ear canal which may require removal by a trained medical professional Consult your physician if excessive earwax, skin irritation, or a foreign object prevents you from wearing your hearing instrument An earmold is a custom-made product. If you experience discomfort or irritation of your ear, please see your hearing care provider immediately for modification of the earmold. In rare cases, a hearing instrument or earmold may cause a discharge from the ear or allergic reaction. See a physician immediately if these conditions occur. Bliss User gUide miniBte 14 Never insert cleaning tools into the microphone inlet or deeply into the sound outlet. This could damage the hearing instruments. Do not expose hearing instruments to extreme heat by leaving them in the car, near a radiator, etc. Avoid exposing your instruments to water and moisture i.e. steambaths, showers, heavy rain, etc. Never attempt to dry your instruments with a hair dryer, microwave oven, etc. It is recommended to remove your hearing instruments before sleeping Protect your instruments by keeping them in the case when you are not wearing them sonic BLiss 15 Hearing Expectations Set Appropriate Expectations It is important that you have the right expectations regarding your hearing instruments. Hearing instruments will give you better hearing, but they are not a cure for hearing loss. People whose expectations are too high (I thought they would make my hearing normal) are likely to be disappointed and may give up. Hearing Instruments Can:

Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Instruments Cannot:

Give you normal hearing Hearing Instruments May Not:

Let you hear very soft sounds Block ALL background noises especially in noisy situations. Even people without hearing loss may have difficulty hearing in the presence of background noise. Bliss User gUide miniBte 16 Be Patient Unlike with eyeglasses which correct your vision as soon as you first put them on, with hearing instruments you will need some time to adjust. It may take several weeks or months to completely adjust to your hearing instruments, so try to be patient. Initially, try different listening situations, such as one-on-one conversations with family and friends and conversations with two or three people at home or in quiet settings. Also, try having conversations in noisier places like parties, restaurants, meetings, and outdoors. Do not forget that some situations are simply too noisy in general even for people without hearing loss. So do not get discouraged. sonic BLiss 17 Consistent use of your hearing instrument is strongly recommended. In most cases, infrequent use does not allow you to obtain the full benefit from your device. The use of a hearing instrument is only a part of total hearing rehabilitation, and may need to be supplemented by auditory training and instruction in lipreading. Bliss User gUide miniBte 18 sonic BLiss Your Bliss miniBTE Hearing Instrument with Thin Tube 9 1 2 8 7 6 3 4 5 1 Rear Microphone 2 Program Button 3 Sound Outlet 4 Dome 1 5 Retention Lock 6 Battery Door 7 Thin Tube 8 Thin Tube Adapter 9 Front Microphone BL_ILLU_miniBTE_WithSpeaker_BW_HI Left/Right Ear Marking A color indicator can help you distinguish left and right instruments. Red = right Blue = left BLiss User gUide miniBte 19 Your Bliss miniBTE Hearing Instrument with Earhook and Earmold 7 1 2 1 Rear Microphone 2 Program Button 3 Earmold 4 Battery Door 2 5 6 4 3 5 Earhook 6 Earmold Tubing 7 Front Microphone BL_ILLU_miniBTE_WithEarhookAndEarmold_BW_HI Serial Number 20 Turning Your Hearing Instrument OFF and ON Before turning your hearing instrument off, wipe away any moisture with a soft cloth. To turn your hearing instrument off, open the battery door slightly by pushing on the edge of the seam. To turn it back on, fully close the battery door. Your hearing instrument may be programmed to alert you with a beep when it is turned on. Your hearing care provider will tell you if this feature is enabled. Your hearing instrument may also have a power on delay. This allows you to insert the device before it is fully active. To prolong battery life, turn off your hearing instrument when not in use. ON BL_ILLU_miniBTE_WithEarhook_BW_HI BL_ILLU_miniBTE_InstrumentOnOff1_BW_HI OFF n t O s tr u m e _ I n E T _ m i n i B U L _ IL L B 6.1 6 . 2 sonic BLiss 21 Putting On Your Hearing Instrument Thin Tube First, position the hearing instrument over the top of your ear Grasp the bend of the Thin Tube and gently push the sound dome into your ear canal until the tube rests against the side of your head. When the sound dome is placed appropriately, 7.1 you should not be able to see the Thin Tube sticking out when you look directly into a mirror. If the Thin Tube is sticking out from your ear, insert the dome further. Use your finger to push the retention lock comfortably into the bowl of your ear 7.2 BL_ILLU_miniBTE_PuttingOnInstrumentThinTube2_BW_HI BL_ILLU_miniBTE_PuttingOnInstrumentThinTube1_BW_HI H I B W _ _ O ff 2 n 7.3 BL_ILLU_miniBTE_PuttingOnInstrumentThinTube3_BW_HI Bliss User gUide miniBte 22 Taking Off Your Hearing Instrument Thin Tube To remove your hearing instrument, hold the Thin Tube and gently pull the sound dome out of your ear canal. Lift the hearing instrument case from behind your ear Open the battery compartment to turn off the device Note!

Do not remove the instrument by pulling on the hearing instrument case. This might disconnect the device from the Thin Tube. Should the sound dome become separated from the Thin Tube and remain lodged in your ear canal after removal of the hearing instrument, do not attempt to remove the sound dome yourself. Seek immediate care from your hearing care provider or physician. sonic BLiss 23 Putting On Your Hearing Instrument Earhook Start with the miniBTE hearing instrument and earmold for your left ear. Connect the earmold to the hearing instrument by pushing the hearing instrument's earhook into the tube on the earmold. Once the two are connected, hold the earmold with your thumb and first finger. Gently guide it into your ear canal. Gently pulling down on your ear lobe with your other hand may help. A slight twist may be needed to fit the earmold in your ear. When the earmold is in your ear, place the hearing instrument behind the top part of your ear. Do the same thing with the right hearing instrument and earmold. 8.2 8.1 BL_ILLU_miniBTE_PuttingOnInstrumentEarhook1_BW_HI BL_ILLU_miniBTE_PuttingOnInstrumentEarhook2_BW_HI 8.3 BL_ILLU_miniBTE_PuttingOnInstrumentEarhook3_BW_HI Bliss User gUide miniBte 24 Taking Off Your Hearing Instrument Earhook To take your hearing instrument off, hold the earmold with your thumb and first finger. Gently pull it out of your ear canal. A slight twist may be needed to remove it. Do not pull on the tube, as it may come out of the earmold. Once the earmold is out of your ear, remove the hearing instrument from behind your ear. Note!

Even though they look the same, hearing instruments are programmed to fit a specific ear (right or left). Make sure the correct hearing instrument is used with the correct earmold. Refer to the right/left color indicator on page 18. sonic BLiss 25 Changing the Programs Your hearing instrument can be configured with multiple listening programs. Please see inside the front cover of this User Guide to find out which program(s) have been configured by your hearing care provider. You can change programs as follows:

Program Button A short press (about 2 seconds) on the program button will cause the listening program to change. You will hear the same number of beeps as the program you are in each time you push the button. When you turn the hearing instrument off and then on, it will automatically return to your default listening program

(program 1). RC-P Remote Control or SoundGate

(optional accessories) The listening program can be changed with either of these devices. Please see pages 47 and 48 for instructions. Bliss User gUide miniBte 26 Program Button Mute A longer press (about 5 seconds) on the program button will cause the hearing instrument to mute, no matter which program you are in. Press the button again to un-mute the device. Program Button Note!

Your hearing care provider can customize the behavior of the program button. Please see inside the front cover to find out how your control may have been configured. BL_ILLU_miniBTE_WithEarhook_BW_HI 3 sonic BLiss 27 Changing the Volume Your hearing instruments are programmed to be at a comfortable volume level for your hearing loss. They are designed to automatically adjust to changes in the sound environment. If you have purchased an optional RC-P remote control or SoundGate accessory, you can use it to make small volume changes to get a natural and comfortable sound. Please see pages 47 and 48 for further instructions. Note!

If the default volume of your hearing instrument is too loud or soft, your hearing care provider may need to make changes to your listening program. Note!

Your hearing instruments automatically return to a pre-set loudness level when they are powered on, when the battery is low, or when the program is changed. If you find that you frequently need to turn the volume up or down, your hearing care provider may need to adjust your settings. Bliss User gUide miniBte 28 Using the Telephone Your hearing instrument may be programmed with a dedicated Telephone program. Your hearing care provider can configure your hearing instruments to allow answering the phone on both ears or on your preferred ear. Please see inside the front cover to find out if this was configured. Auto Telephone Additionally, your hearing instrument has an optional Auto Telephone feature. When the hearing instrument is close to a telephone receiver, the Auto Telephone will activate your telephone listening program. When you end your conversation, the hearing instrument will automatically return to the previous listening program. If you have a preferred ear, the hearing instrument on the opposite side can be programmed to sound softer or mute. Ask your hearing care provider if this option has been selected for you. sonic BLiss 29 Note!

Some telephones may need a special magnet added to help engage the Auto Telephone feature. To mount the magnet onto your telephone, please follow the instructions included in the magnets packaging or contact your hearing care provider. Bliss User gUide miniBte 30 Phone Usage Tips Hold the receiver close to the microphone inlet of your hearing instrument. If this causes whistling, move the receiver away a small distance. Before purchasing a mobile phone, test it with your hearing instrument People with a greater degree of hearing loss may need a volume control on the telephone Note!

If your hearing instrument has been configured without these options, select the program that is best for you when using the telephone. Then position the phone lightly against your ear as described above. sonic BLiss 31 Magnet Warning Keep magnets out of reach of children and pets If a magnet is swallowed, see a doctor immediately Do not place the magnet in a shirt pocket and keep it 1 ft (30 cm) away from pacemakers and other active implants Use the magnet on the opposite side from active implantable devices Bliss User gUide miniBte 32 Changing the Battery When the battery power level is low, your hearing instrument will beep at regular intervals. You should be prepared to replace the battery. The time until the hearing instrument stops working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps. Change Batteries Regularly When your battery needs to be changed you will hear three beeps: a low tone, followed by a high tone and another low tone. The exact battery life you experience may vary, but you should expect approximately 200 hours of total hearing instrument use per battery. Note!

Never force the battery door open or closed. sonic BLiss Battery Type Stainless steel zinc-air batteries are recommended. Your hearing instrument uses a #13A battery. 33 Remove the Old Battery:

Open the battery compartment by pushing either side of the compartment with your fingernail Rotate the compartment until the opening in the battery retaining ring points directly away from the body of the hearing instrument Remove the battery by lifting the exposed edge of the battery out of the retaining ring 9.1 BL_ILLU_miniBTE_RemoveBattery1_BW_HI The battery may spring out of the retaining ring. Be careful not to lose it. 9.2 BL_ILLU_miniBTE_RemoveBattery2_BW_HI Note!

The battery may spring out of the retaining ring. Be careful not to lose it. 9.3 BL_ILLU_miniBTE_RemoveBattery3_BW_HI Bliss User gUide miniBte 34 Insert a New Battery:

Grasp the hearing instrument with your thumb and forefinger on either side of the open battery compartment to keep the compartment from moving Insert a new battery by pushing it securely into the opening of the retaining ring Once the battery snaps firmly in the retaining ring, rotate the retaining ring back into the battery compartment Cup your hand around the hearing instrument. A whistling or squealing sound means the battery is working. 10.2 10.1 BL_ILLU_miniBTE_InsertBattery1_BW_HI BL_ILLU_miniBTE_InsertBattery2_BW_HI 10.3 BL_ILLU_miniBTE_InsertBattery3_BW_HI sonic BLiss 35 Important Battery Information Battery life will vary with conditions of use

(for example, batteries will run down faster in noisy environments) Always keep spare batteries on hand A used battery should be replaced immediately If you are not going to use your hearing instruments for a few days, remove the batteries Any moisture found on a battery should be wiped off immediately with a soft cloth Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime. Used batteries should be returned to your battery supplier or hearing care provider for safe disposal Never dispose of batteries by burning them. They may explode and cause injury. Never dispose of batteries with household waste. They cause environmental pollution. Batteries can be harmful if swallowed. Keep batteries out of the reach of pets and small children. In case of ingestion, contact your physician immediately. Bliss User gUide miniBte 36 Audible Indicators Event Start Up Delay Power On Listening Program Change*

Low Battery Tone Description Configurable short, medium or long delay before amplification starts A sustained beep when amplification starts One to four single beeps;

Number of beeps matches listening program position Three warning beeps in a low-high-low pitch sequence A fast sequence of beeps descending in pitch Power Down;

Dying Battery Audible Indicators with Optional SoundGate/RC-P Brief click to indicate volume Volume Control Click*

is turning up or down Rapid double beep at both Volume Control Limit*

maximum and minimum levels SoundGate Telephone ringing signal Incoming Call*

* Audible indicators can be heard in the opposite hearing instrument if the Volume Control and Program Change Synchronize feature is activated in the fitting software. Refer to the Owner Information in the inside cover to see how your devices are configured. sonic BLiss 37 Safety Lock As an added safety feature, your battery door has been designed with a locking mechanism to deter children from accessing the battery. With the battery door fully closed, use a small screwdriver or similar tool to slide the lock up into the slot. This will prevent the battery door from opening until you slide it back down again. 11.2 BL_ILLU_miniBTE_SafetyLock2_BW_HI 11.1 BL_ILLU_miniBTE_SafetyLock1_BW_HI Bliss User gUide miniBte 38 Data Logging and Learning Data Logging The data log automatically stores information about your use of your hearing instruments such as program changes, hours of wear, etc. This information can be used by your hearing care provider to adjust your hearing instruments. If you do not want this feature to be active, please ask your hearing care provider to turn it off. Data Learning (Bliss100) If you have purchased a remote control or a SoundGate your hearing care provider may have activated data learning. When data learning is operating, the hearing instrument keeps track of how often and how much you adjust the volume and learns your preferred setting. This new setting can be made permanent during your follow-up visit. sonic BLiss 39 Direct Audio Input and FM A Direct Audio Input (DAI) adapter allows your hearing instrument to receive signals directly from external sources such as TV, personal stereos, etc. An FM receiver allows your instrument to receive signals directly from an external wireless FM transmitter. Attaching the DAI Boot Slip the DAI boot over your miniBTE, as shown. When it is fully seated you will feel it click into place. Insert the DAI/Euro plug or FM Receiver of the assistive listening device into the DAI boot 12.1 BL_ILLU_miniBTE_AttachingDAIBoot1_BW_HI Bliss User gUide miniBte 40 sonic BLiss Removing the DAI Boot Disconnect the DAI/Euro plug or FM Receiver of the assistive listening device from the DAI boot Grasp the DAI boot as shown. Pull the hearing instrument up and out of the boot with your other hand. A slight twisting motion will help free the DAI boot from the miniBTE. 13 BL_ILLU_miniBTE_RemoveDAIBoot_BW_HI BLiss User gUide miniBte 41 Direct Audio Input/FM Program Your hearing instrument has dedicated listening programs designed to work with a DAI boot or FM Receiver. When either is attached, the hearing instrument will automatically switch into this dedicated set of programs. Refer to the chart below to see how the DAI/FM programs are:

Program Beeps 1 2 3 1 2 3

*Starting program Function Instrument microphone DAI/FM + Mic*

DAI/FM only 42 sonic BLiss Caring for Your Hearing Instruments Healthy ears produce cerumen, a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance. Every Night Check your hearing instruments for ear wax and wipe them clean with a cloth or tissue Use the cleaning tool provided to remove wax that may have accumulated in the sound dome, sound outlet or vent opening if you have a custom earmold Open the battery door fully to allow air to circulate A dry storage kit is recommended to remove any moisture that may have accumulated in the hearing instrument BLiss User gUide miniBte 43 If You Have an Earmold You should wash your earmolds regularly. The hearing instrument itself must never be washed or allowed to get wet!

Handle your instruments over a soft surface to avoid damage in case you drop them Disconnect the earmold from the hearing instrument by grasping the end of the hook firmly with one hand and grasping the tubing firmly with the other hand Pull the tubing away from the earhook Gently clean the earmold in warm soapy water Rinse the earmold and allow it to dry completely. Use an air puffer to remove any remaining moisture in the tubing When re-attaching the earmold to the instrument, it is important to position it correctly BL_ILLU_miniBTE_PuttingOnInstrumentEarhook1_BW_HI 8.1 44 sonic BLiss Cleaning the Thin Tube System If you have the Thin Tube system, make sure that the tube and dome are kept free of ear wax at all times. Grasp the adapter firmly and disconnect the Thin Tube from the instrument by pulling it off. Please see page 46 for further instructions. Use a soft dry cloth or tissue to clean the outside of the Thin Tube and dome To remove wax from the Thin Tube, insert the cleaning wire at the connector end. Push the wire all the way into the Thin Tube until it comes out through the dome. Pull the cleaning wire out through the dome and discard it Reattach the Thin Tube connector to the adapter Note!

To avoid blocking the Thin Tube, do not use water to clean it. BLiss User gUide miniBte 45 Exchanging the Dome The dome should be changed regularly. The frequency of dome changes will depend on how fast ear wax builds up on the dome. Spare domes can be obtained from your hearing care provider. Remove the old dome by pulling it off the end of the Thin Tube With clean fingers, push a new dome as far as possible onto the Thin Tube. When attached correctly, the dome should touch the plastic ring around the Thin Tube. Note!

If the dome is not securely attached to the Thin Tube, it could fall off in your ear canal. If this happens, please see your medical provider. 46 sonic BLiss Exchanging the Thin Tube System If the Thin Tube becomes discolored, stiff or brittle, it should be replaced. Hold the instrument by the adapter and grasp the Thin Tube close to the connector Pull firmly to remove the old Thin Tube Attach the new Thin Tube by pushing it firmly into the connector 14 BL_ILLU_miniBTE_ExchangeThinTube_BW_HI BLiss User gUide miniBte 47 Operating Your Bliss miniBTE with the RC-P Remote Control Optional Accessory If you have purchased a remote control, you can use it to change listening programs, adjust the volume level up and down, or mute the hearing instruments. For complete operating instructions, please read the separate RC-P Remote User Guide. 5 4 1 2 3 1 Program cycle button 2 Volume control 3 Mute button 4 Status light 5 Key lock 48 sonic BLiss Operating Your Bliss miniBTE with the SoundGate Communication Device Optional Accessory If you have purchased a SoundGate, you may use it to perform basic functions such as changing the listening programs, adjusting the volume level up and down, or muting the hearing instruments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc. For complete operating instructions, please read the separate SoundGate User Guide. 6 1 2 3 4 5 1 Volume control and program change 2 Phone 3 Music/Audio key

(e.g. MP3) 4 Bluetooth key 5 Battery indicator 6 Key lock BLiss User gUide miniBte 49 Environmental Protection Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment (WEEE). Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care provider for disposal. 50 sonic BLiss Product Approval, Markings and Compliance All Sonic hearing instruments comply with international standards concerning electromagnetic compatibility. Due to the limited space available on the hearing instruments all relevant approval markings are found in this document. Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference. However, some products may emit electromagnetic energy causing unforeseen interference with hearing instruments. Examples include induction cooking appliances, shop alarm systems, mobile phones, fax machines, personal computers, X-rays, CT scans, etc. Even though your hearing instruments are designed to comply with the most stringent international standards of electromagnetic compatibility, they may emit electromagnetic energy that can cause interference with other devices. Your hearing instruments contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < -42 dBA/m @ 10 m. BLiss User gUide miniBte 51 The electromagnetic emission from the radio system is well below international limits for human exposure. By comparison, the electromagnetic energy of the hearing instruments is lower than that generated by household items such as halogen lamps, computer monitors, dishwashers etc. 52 sonic BLiss Cell Phone and Hearing Instrument Compatibility Some hearing instrument users have reported a buzzing sound in their devices when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible. The compatibility of a particular hearing instrument and cell phone can be predicted by adding the rating for the hearing instrument immunity to the rating for the cell phone emissions (ANSI C63.19-2006 American National Standard Methods of Measurement of Compatibility between Wireless Communication Devices and Hearing Aids). For example, the sum of a hearing instrument with a rating of 2 (M2/T2) and a telephone with a rating of 3 (M3/T3) would result in a combined rating of 5. According to the standard, any combined rating that equals at least 5 would provide normal use;

a combined rating of 6 or greater would indicate excellent performance. BLiss User gUide miniBte 53 The immunity of your Bliss hearing instrument is at least M2. The equipment performance measurements, categories and system classifications are based upon the best information available but Sonic cannot guarantee that all users will be satisfied. Note!

The performance of individual hearing instruments may vary with individual cell phones. Please try this hearing instrument with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing instrument prior to purchase. For additional guidance, please ask your cell phone provider for the booklet entitled Hearing Aid Compatibility with Digital Wireless Cell Phones. 54 sonic BLiss Warranty and Repairs Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, domes, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment. The warranty is also void if the hearing instruments have been repaired by non-authorized service personnel. Please review the warranty with your hearing care provider and make sure that your warranty card is completed correctly. Note!

Your hearing care provider may charge a service fee for processing warranty repairs. BLiss User gUide miniBte 55 Accessories Sonic offers a wide range of optional accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available:

RC-P Remote Control SoundGate communication device (for wireless connection to cell phones, music players, etc.) TV Adapter (for wireless connection to your television via the SoundGate) Phone Adapter (for wireless connection to your landline phone via the SoundGate) For further information on accessories please contact your hearing care provider. 56 sonic BLiss Common Problems and Solutions Problem Instrument whistles or squeals Possible cause Instrument not inserted correctly Ear wax accumulation in ear canal Instrument may be too loose Instrument may not be turned ON Battery may be dead or inserted wrong way Volume level too soft No volume, level too soft or humming noise Instrument may be in telecoil position Ear wax accumulation in ear canal Battery contacts may be dirty or corroded Sound outlet may be blocked or corroded Microphone sound inlet may be blocked Your hearing loss may have increased BLiss User gUide miniBte 57 Solution Re-insert instrument Consult your hearing care provider or physician Consult your hearing care provider Check that the battery door is closed completely Insert a fresh battery Increase volume level with volume control on RC-P or SoundGate (if available) Check to make sure you are in the intended program Consult your hearing care provider or physician Open and close the battery door several times or clean the battery contacts carefully with a dry Q-tip Check the sound outlet and change the filter if you can see that it is clogged Consult your hearing care provider, do not try to clean this yourself Consult your hearing care provider 58 sonic BLiss Problem Whirring noise, fading, weak or motor-boating sounds Possible cause Battery contacts may be dirty or corroded Moisture in hearing instrument Low battery Low battery Instrument switches from ON to OFF periodically BLiss User gUide miniBte 59 Solution Open and close the battery door several times or clean the battery contacts with a dry Q-tip Place hearing instrument in Dry-Instrument pack. Remove battery first. Consult your hearing care provider. Insert a fresh battery Insert a fresh battery 60 sonic BLiss Information for the Hearing Care Provider A hearing care provider should advise a prospective hearing instrument user to consult with a licensed physician (preferably an ear specialist) promptly, before dispensing a hearing instrument, if the hearing care provider determines through inquiry, actual observation or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:

Visible congenital or traumatic deformity of the external or middle ear History of active drainage from the ear within the previous 90 days History of sudden or rapidly progressive hearing loss within the previous 90 days Acute or chronic dizziness or vertigo Unilateral hearing loss of a sudden or recent onset within the previous 90 days Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1000 Hz, and 2000 Hz Visible evidence of significant cerumen accumulation or a foreign body in the ear canal Pain or discomfort in the ear BLiss User gUide miniBte 61 Warning to Hearing Care Provider and Patient Special care should be exercised in selecting and fitting a hearing instrument whose maximum sound pressure level exceeds 132 decibels due to the fact that there may be risk of impairing the remaining hearing of the hearing instrument user. Children with Hearing Loss A child with a hearing loss should be directed to a physician for medical evaluation and to other professionals for evaluation and rehabilitation since hearing loss may cause problems with language development and the educational and social growth of a child. 62 sonic BLiss Compliance with Requirements for Europe This device is in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying this marking. This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and telecommunications terminal equipment, R&TTE. It operates as an inductive application in a harmonized frequency band according to the Commission Decision 2008/432/EC and may be used in all member states of the EU and EFTA. This is certified by applying this marking. Declarations of conformity are available at:

Sonic Innovations, Inc. 2501 Cottontail Lane Somerset, NJ 08873 BLiss User gUide miniBte 63 Compliance with Radio Communications Requirements for the USA and Canada Sonic Innovations, Inc. Bliss hearing instrument models BL100 MN; BL80 MN FCC ID IC:

ZTOMBTE1 9799A-MBTE1 This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003. Note!

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. 64 sonic BLiss These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help BLiss User gUide miniBte 65 Note!

Changes or modifications not expressly approved by Sonic could void the users authority to operate the equipment. 66 sonic BLiss Information and Explanation of Symbols The CE conformity marking indicates conformance to all applicable European Directives This symbol indicates that the products described in these instructions for use adhere to the requirements for an application part of Type B of EN 60601-1. The surface of the hearing instrument is specified as application part of Type B. This symbol indicates that it is impor-

tant for the user to read and take into account the relevant information in these instructions for use This sign indicates important safety information that must be observed to minimize risks or to avoid hazardous situations Important information for handling and product safety BLiss User gUide miniBte 67 The crossed-out wheeled bin indicates that the European Directive on waste of electronic equipment applies The product is designed such that it functions without problem or restrictions if used as intended, unless otherwise noted in these instructions for use During transport or storage, the temperature should not exceed the limit value of 13/140 Fahrenheit

(25/60 Celsius) Operating conditions Transport and storage conditions 68 sonic BLiss Service If none of the actions listed in the previous pages correct a problem you may have with your hearing instrument, contact your authorized Sonic service representative. Do not attempt to service your hearing instruments yourself or your warranty may be voided. Place stamp with dispenser name and address here:

BLiss User gUide miniBte 69 Notes 70 sonic BLiss Notes 125934 | UK World Headquarters Sonic Innovations, Inc. 2501 cottontail Lane somerset, nJ 08873 UsA

+ 1 888 423 7834 International Sonic AG Morgenstrasse 131B 3018 Bern, switzerland

+ 41 31 560 21 21 Australia Sonic Australia 1/10 dorsey street Milton, QLd 4064, Australia tel: + 61 7 3368 4044 Free call (Australia only) 1800 639 263 Canada Sonic Innovations Canada Ltd. 2885-B le corbusier Blvd Laval, Qubec H7L 4J5

+ 1 800 667 7664 France Sonic France Parc des Barbanniers 3 alle des Barbanniers cs 40006 92635 gennevilliers cedex

+33 1 41 88 00 88 Germany Sonic Hrgerte GmbH nunsdorfer ring 14 12277 Berlin

+ 49 30 24 63 28 0 Italy Sonic Italia Piazza delle crociate 16 00162 roma

+ 39 06 44 24 68 52 Sonic Innovations, Inc. 2501 cottontail Lane somerset, nJ 08873 UsA

+1 888 423 7834 Sonic AG Morgenstrasse 131B 3018 Bern, switzerland

+41 31 560 21 21 10.12 | 125934 | UK www.sonici.com