FCC ID: AK8PCG57AL Notebook Personal Computer with WLAN

REVIEW COVER SHEET Ventana Documentation:

Quick Start Review Product Title: VAIO Notebook Documentation Coordinator: Sandi Garza Phone Number: 408-955-5737 Fax Number: 408-955-6287 E-mail: sandi.garza@am.sony.com Alternate Contact: Karen Biederman E-mail: karen.biederman@am.sony.com Please review and return your changes no later than: Monday, Jan. 13, 2003 @ 5 pm (PST). Distribute to:

Alioto, Gina Aoki, Rumiko Araki, Michiko Capobianco, Anthony Fife, Ed Garay, Rome Hayashi, Jucca Iio, Sakurako Jenkins, Eric Joaquin, Michael Okamoto, Mariko Omori, Keith Rindegard, Johan Takizawa, Tatsuya Wang, John Approved as is:

Approved with changes as noted:

Signature: ________________ Date: ___________________ Comments: ______________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ VAIO Computer Quick Start PCG-XX Series Contents Notice to Users ............................................5 Setting Up ..................................................15 Unpacking Your Computer .......................................16 Applying Ergonomics ...............................................18 Locating Controls and Ports......................................19 Getting Started ..........................................25 Turning On Your Computer ......................................26 Using the Touch Pad .................................................30 Registering Your Computer ......................................31 Locating Your VAIO Computer User Guide ............32 Setting Up A Dial-Up Connection ............................34 Turning Off Your Computer .....................................36 Expanding Your Computing Power .........39 Upgrading Memory ...................................................40 Locating Preinstalled Programs ................................40 Using the Application Recovery and System Recovery CDs ..............................41 Application and System Recovery CDs ....................42 3 VAIO Computer Quick Start Using Your Recovery CDs ....................................... 42 Caring for Your Computer........................49 Storing Your Computer ............................................ 50 Using Cables and Connections ................................. 50 Cleaning Your Computer.......................................... 51 Handling the LCD Screen......................................... 51 Troubleshooting........................................53 Troubleshooting Your Computer (Windows XP)..... 54 Troubleshooting Your Computer (Windows 2000).. 59 Support Options ........................................................ 63 Index...........................................................65 4 Notice to Users 2003 Sony Electronics Inc. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. SONY ELECTRONICS INC. PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY ELECTRONICS INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. Sony Electronics Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product. Some of the software may not be transported or used outside the United States. Software specifications are subject to change without notice and may not necessarily be identical to current retail versions. Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institutions. As an ENERGY STAR Partner, Sony Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles and copiers. Their standards and logos are uniform among 5 VAIO Computer Quick Start participating nations. ENERGY STAR is a U.S. registered mark. The Wireless LAN functionality*, which is incorporated into selected models only, has passed Wi-

Fi certification and complies with the interoperability specifications established by WECA (Wireless Ethernet Compatibility Alliance).

* Selected models may come with a PC Card. Sony, DVgate, Handycam, i.LINK, Mavica, MagicGate Memory Stick, Memory Stick, MovieShaker, VAIO, and the VAIO logo are trademarks of Sony Corporation. Microsoft, Windows Media, Windows, Windows NT, and the Windows logo are registered trademarks of Microsoft Corporation. Intel, SpeedStep, and Pentium are trademarks or registered trademarks of Intel Corporation. PS/2 is a registered trademark of IBM. Acrobat Reader, Photoshop, Photoshop Elements, and Premiere are trademarks of Adobe Systems Incorporated. PowerPanel is a trademark of Phoenix Technologies Ltd. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing 6 uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other. Please refer to the documentation that came with your compatible i.LINK device for information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm their operating system compatibility and required operating conditions. All other trademarks are trademarks of their respective owners. End User / Product Activation Requirements Certain software product(s) included with this computer may include features such as copy protection and content management technology. Use of the software product(s) requires agreement to applicable end user agreements and full compliance with applicable product activation procedures. Product activation procedures and privacy policies will be detailed during initial launch of the software product(s), or upon certain reinstallations of the software product(s) or reconfiguration of the computer, and may be completed by Internet or telephone

(toll charges may apply). Owners Record The model number and serial number are located on the bottom of your Sony VAIO computer. Refer to the model and serial number when you call your Sony Service Center. Model Number: PCG-571L Serial Number:________________________ Safety Information

. WARNING To prevent fire or shock hazard, do not expose your computer to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only. Never install modem or telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using the modem during an electrical storm. Do not use the modem or a telephone to report a gas leak in the vicinity of the leak. A socket outlet should be as close as possible to the unit and easily accessible. i.LINK, PC Card, and USB connectors are not supplied with Limited Power Sources. Notice to Users To change the backup battery, please contact your nearest Sony Service Center. Caution: The use of optical instruments with this product will increase eye hazard. As the laser beam used in this product is harmful to the eyes, do not attempt to disassemble the cabinet. Refer servicing to qualified personnel only.

(For CD-RW/DVD Combo Drive, CD-ROM drive, DVD-ROM drive) Danger:

Visible and invisible laser radiation when open. Avoid direct exposure to beam. Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. AVERTISSEMENT Pour prvenir tout risque dincendie ou dlectrocution, garder cet appareil labri de la pluie et de lhumidit. Pour prvenir tout risque dlectrocution, ne pas ouvrir le chssis de cet appareil et ne confier son entretien qu une personne qualifie. Ne jamais effectuer linstallation de fil modem ou tlphone durant un orage lectrique. Ne jamais effectuer linstallation dune prise tlphonique dans un endroit mouill moins que la prise soit conue cet effet. Ne jamais toucher un fil tlphonique dcouvert ou un terminal moins que la 7 VAIO Computer Quick Start ligne tlphonique nait t dbranche de linterface rseau. Soyez trs prudent lorsque vous installez ou modifiez les lignes tlphoniques. vitez dutiliser le modem durant un orage lectrique. N'utilisez pas le modem ni le tlphone pour prvenir d'une fuite de gaz quand vous tes prs de la fuite. Lappareil doit tre le plus prs possible dune prise murale pour en faciliter laccs. Des connecteurs i.LINK, PC Card, et USB ne sont pas fournis avec des Sources dnergie Limites. Pour changer la pile de rechange, veuillez contacter votre centre de service Sony le plus prs. Avertissement: L'utilisation d'instruments optiques avec ce produit augmente les risques pour les yeux. Puisque le faisceau laser utilis dans ce produit est dommageable pour les yeux, ne tentez pas de dsassembler le botier. Adressez-vous un agent de service qualifi.

(Pour le lecteur Combo de CD-RW/DVD, le lecteur CD-

ROM, le lecteur DVD-ROM) Danger: Radiation laser visible et invisible si ouvert. vitez lexposition directe au faisceau. Attention : Afin de rduire les risques d'incendie, n'utilisez qu'un cordon de communication N0. 26 AWG ou plus gros. 8 If you have questions about this product, you can reach the Sony Customer Information Service Center at 1-888-4-SONY-PC; or write to the Sony Customer Information Service Center at 12451 Gateway Blvd., Ft. Myers, FL 33913 or find Sony Customer Service on the Web at: http://www.sony.com/pcsupport. Regulatory Information Declaration of Conformity Trade Name:

Sony Model No.:

PCG-571L Responsible Party:

Address:

Telephone:

(For FCC-related matters only.) Sony Electronics Inc. 680 Kinderkamack Road Oradell, NJ 07649 201-930-6972 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. You are cautioned that any changes or modifications to the computer not expressly approved in this manual could void your authority to operate this equipment. Only peripherals (computer input/output devices, terminals, printers, etc.) that comply with FCC Class B limits may be attached to this computer product. Operation with non-

compliant peripherals is likely to result in interference to radio and television reception. All cables used to connect peripherals must be shielded and grounded. Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and television reception. FCC Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this Notice to Users information must be provided to the telephone company. This modem uses the USOC RJ11C telephone jack. A telephone plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. The REN is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point

(e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please 9 Draft 1 VAIO Computer Quick Start 10 contact 1-888-4-SONY-PC (1-888-476-6972), or write to the Sony Customer Information Service Center, One Sony Drive, Park Ridge, NJ 07656. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Repair of this equipment should be made only by a Sony Service Center or Sony authorized agent. For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972). Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Use a surge arrestor to protect against electrical surges. FCC Radio Frequency Exposure (United States) The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power Wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research. The Notebook Computer (PCG-571L) has been tested and found to comply with the Federal Communications Commission

(FCC) guidelines on radio frequency energy (RF) exposures. The maximum SAR levels tested for the Notebook Computer (PCG-571L) has been shown to be 0.0285 W/kg at Body in condition of right side of display at a middle channel of band. Users are not permitted to make changes or modify the system in any way. IC RSS-210 (Canada) Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canadas website www.hc-sc.gc.ca/rpb Lutilisation de ce dispositif est autorise seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) lutilisateur du dispositif doit tre prt accepter tout brouillage radiolectrique reu, mme si ce brouillage est susceptible de compromettre le fonctionnement du dispositif. Pour empcher que cet appareil cause du brouillage au service faisant lobjet dune licence, il doit tre utilis linterieur et devrait tre plac loin des fentres afin de fournir un cran de blindage maximal. Si le matriel (ou son antenne dmission) est install a lexterieur, il doit faire lobjet dune licence. Lexpression IC: avant le numro dhomologation/enregistrement signifie seulement que les spcifications techniques dIndustrie Canada ont t respectes. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canadas website www.hc-sc.gc.ca/rpb**

Telephone Consumer Protection Act of 1991

(United States) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or

*[ product name (model name) ],

[ value ], [ position ] will be replaced.

**Above Gray translated to French. lines will be other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your facsimile machine, see your fax software documentation. Telephone Consumer Guidelines (Canada) Please refer to your telephone directory under Privacy Issues and/or Terms of Service. For more detailed information, please contact:

CRTC Terrasses de la Chaudire, Tour centrale 1 promenade du Portage, 5 tage Hull PQ K1A 0N2. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Notice to Users RECYCLING LITHIUM ION BATTERIES RECYCLING LITHIUM-ION BATTERIES Lithium-Ion batteries are recyclable. You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you. For more information regarding recycling of rechargeable batteries, call toll free 1-800-

822-8837, or visit http://www.rbrc.org/. Caution: Do not handle damaged or leaking Lithium-Ion batteries. 11 VAIO Computer Quick Start RECYCLAGE DES ACCUMULATEURS AUX IONS DE LITHIUM RECYCLAGE DES ACCUMULATEU RS AUX IONS DE LITHIUM Les accumulateurs aux ions de lithium sont recyclables. Vous pouvez contribuer prserver lenvironnement en rapportant les piles uses dans un point de collection et recyclage le plus proche. Pour plus dinformations sur le recyclage des accumulateurs, tlphonez le numro gratuit 1-800-822-8837 (Etats-Units et Canada uniquement), ou visitez http://www.rbrc.org/. Avertissment: Ne pas utiliser des accumulateurs aux ions de lithium qui sont endommages ou qui fuient. 12 Do not handle damaged or leaking lithium ion batteries. Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturers instructions. The battery pack used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 140F (60C) or incinerate. Dispose of used battery promptly. Keep away from children. Ne pas utiliser des batteries au lithium ionis qui sont endommages ou qui fuient. Une batterie non conforme prsente un danger d'explosion. La remplacer seulement par une batterie identique ou de type quivalent recommand par le fabricant. vacuer les batteries uses selon les directives du fabricant. La manutention incorrecte du module de batterie de cet appareil prsente un risque d'incendie ou de brlures chimiques. Ne pas dmonter, incinrer ou exposer une temprature de plus de 60C. vacuer promptement la batterie use. Garder hors de porte des enfants. INDUSTRY CANADA NOTICE NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Equipment malfunctions or any repairs or alterations made by the user to this equipment may give the telecommunications company cause to request that the user disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE: The Ringer Equivalency Number

(REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of Notice to Users devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5. The REN for this equipment is 0.2. AVIS DE LINDUSTRIE CANADA AVIS: Ltiquette dIndustrie Canada identifie le matriel homologu. Cette tiquette certifie que le matriel est conforme aux normes de protection, dexploitation et de scurit des rseaux de tlcommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matriel terminal. Le Ministre nassure toutefois pas que le matriel fonctionnera la satisfaction de lutilisateur. Avant dinstaller ce matriel, lutilisateur doit sassurer quil est permis de le raccorder aux installations de lentreprise locale de tlcommunication. Le matriel doit galement tre install en suivant une mthode accepte de raccordement. Labonn ne doit pas oublier quil est possible que la conformit aux conditions nonces ci-dessus nempche pas la dgradation du service dans certaines situations. Les rparations de matriel homologu doivent tre coordonnes par un reprsentant dsign par le fournisseur. Lentreprise de tlcommunications peut demander lutilisateur de dbrancher un appareil la suite de rparations ou de modifications effectues par lutilisateur ou cause de mauvais fonctionnement. Pour sa propre protection, lutilisateur doit sassurer que tous les fils de mise la terre de la source dnergie lectrique, des lignes tlphoniques et des canalisations deau mtalliques, sil y en a, sont raccords ensemble. Cette prcaution est particulirement importante dans les rgions rurales. 13 VAIO Computer Quick Start Avertissement: Lutilisateur ne doit pas tenter de faire ces raccordements lui-mme; il doit avoir recours un service dinspection des installations lectriques, ou un lectricien, selon le cas. AVIS: Lindice dquivalence de la sonnerie

(IES) assign chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent tre raccords une interface. La terminaison dune interface tlphonique peut consister en une combination de quelques dispositifs, la seule condition que la somme dindices dquivalence de la sonnerie de tous les dispositifs nexcde pas 5. Lindice dquivalence de la sonnerie de ce matriel est de 0.2. CD-RW/DVD-ROM Laser Diode Properties Laser Output:

Wave Length:

XX W (CD) XX W (DVD) XX nm (CD) XX nm (DVD) The use of optical instruments with this product will increase eye hazard. As the laser beam used in this product is harmful to the eyes, do not attempt to disassemble the drive cabinet. Refer servicing to qualified personnel only. Visible and invisible laser radiation when open. Avoid direct exposure to beam. 14 Setting Up Congratulations on your purchase of the Sony VAIO computer. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing. Unpacking Your Computer Applying Ergonomics Locating Controls and Ports 15 VAIO Computer Quick Start Unpacking Your Computer Main Unit AC Adapter Rechargeable Battery Power Cord Documents VAIO Computer User Guide A searchable on-screen help file that contains detailed information on how to use your new computer. See Locating Your VAIO Computer User Guide on page 33 for more information. VAIO Computer Quick Start Contains information on unpacking and setting up your computer for immediate use. VAIO Computer Specifications (Windows XP) An on-screen file that details the hardware specifications and lists the installed programs on your computer. See Locating Your VAIO Computer User Guide on page 33 for more information. VAIO Computer Specifications (Windows 2000) A printed sheet that details your computer's hardware specifications. Microsoft Windows guide Explains how to use the basic features of the Microsoft Windows operating system installed on your computer. 16 Unpacking Your Computer Software CDs Depending on the model you purchased, additional program CDs may be included with your computer. Recovery CDs Application Recovery CDs Enables you to reinstall individual programs and device drivers. System Recovery CDs Enables you to restore the operating system and programs that shipped with your computer. This CD restores your computer to its original factory settings, so user data and programs installed since you started using your computer will be lost. 17 VAIO Computer Quick Start Applying Ergonomics Your computer is a portable device and can be used in a variety of environments. Whenever possible, you should apply the following ergonomic considerations:

Position of your computer Place the computer directly in front of you as you work. Keep your forearms horizontal, with your wrists in a neutral, comfortable position while using the keyboard, touch pad, or external mouse. Let your upper arms hang naturally at your sides. Take breaks during sessions with your computer. Excessive use of the computer may strain muscles or tendons. Furniture and posture Sit in a chair with good back support and armrests. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning far backward. Viewing angle of the computers display Tilt the display to find the best viewing angle. Also try adjusting the brightness setting of the display. Following these suggestions can reduce eye strain and muscle fatigue. Lighting Choose a location where windows and lights do not create glare or reflection on the display. Use indirect lighting to avoid bright spots on the display. You can purchase accessories for your display that help reduce glare. Proper lighting adds to your comfort and work effectiveness. Placement of an external display When using an external display, set the display at a comfortable viewing distance. Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor. 18 Locating Controls and Ports Locating Controls and Ports Front 1 2 3 4 5 6 Computer screen (LCD) Wireless LAN switch PPK buttons???

Touch pad Left and right buttons Keyboard 7 8 9 10 11 12 Speakers Model number Scroll lock indicator Caps lock indicator Num lock indicator Hard disk drive indicator 19 VAIO Computer Quick Start Back 1 2 DC IN port Battery port 3 4 Monitor (VGA) port Network (Ethernet) port 20 Locating Controls and Ports Left 1 2 3 4 Memory Stick media indicator Memory Stick media slot USB 2.0 ports i.LINK (IEEE 1394) S400 port 5 6 7 8 Microphone jack Headphone jack PC Card slot eject button PC Card slot 21 VAIO Computer Quick Start Right Battery indicator Wireless LAN indicator Bluetooth indicator Power button 5 6 7 8 Modem jack Air Vent Optical drive eject button Optical drive Network Only connect 10BASE-T or 100BASE-TX cables to the

(Ethernet) port. Do not connect any other type of network cable or any telephone line to this port. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, excessive heat, or fire in the port. To connect the unit to a network, refer to your on-screen VAIO Computer User Guide or contact your network administrator. See Locating Your VAIO Computer User Guide for more information. 1 2 3 4 22 Locating Controls and Ports Bottom 1 2 3 UNLOCK/LOCK latch UNLOCK latch Port replicator connector 4 5 Ventilation fan Reset button 23 VAIO Computer Quick Start 24 Getting Started This section helps you get your computer running and registered, so you can take advantage of Sonys many support options. Youll also learn how to locate your on-screen VAIO Computer User Guide, which contains step-by-step instructions for operating your computer. Turning On Your Computer Using the Touch Pad Registering Your Computer Locating Your VAIO Computer User Guide Setting Up A Dial-Up Connection Turning Off Your Computer 25 VAIO Computer Quick Start Turning On Your Computer To use your computer immediately, use the supplied AC adapter as a power source. Your supplied battery is not charged when you unpack it, however, you can begin charging it when you use your AC adapter. See Powering Your Computer in your on-screen VAIO Computer User Guide for more information about using batteries. See also Locating Your VAIO Computer User Guide on page 32. To charge the battery 1 Move the UNLOCK/LOCK latch on the bottom of the computer to the UNLOCK position. UNLOCK/LOCK Latch UNLOCK/

LOCK latch UNLOCK latch 2 Align the grooves and tabs on the battery with the tabs and notches on the back of the computer, and slide the battery toward the computer until it clicks into place. 26 Inserting the Battery Turning On Your Computer Battery Grooves 3 Move the UNLOCK/LOCK latch into the LOCK position to secure the battery on the computer. 4 Connect the AC adapter to the computer. See To connect the AC adapter. Once you connect the AC adapter to the computer, the battery begins to charge whether the computer is on or off. The battery indicator shows the battery status. The indicator blinks as the battery charges. See Powering Your Computer in your on-screen VAIO Computer User Guide for more information. 27 VAIO Computer Quick Start To connect the AC adapter 1 Plug the AC adapter cable into the DC IN port. Connecting the AC Adapter to the Computer DC IN port AC adapter

(supplied) Power cord

(supplied) 2 Plug the power cord into the AC adapter and an AC outlet. Use only the supplied AC adapter with your computer. To open and turn on the computer 1 Lift the cover while holding the bottom of the computer firmly. Opening the Computer 28 Turning On Your Computer 2 Press the power button until the green power indicator lights up. Turning on the Computer Power button If you continue to press the power button, the computer turns off. 3 If necessary, adjust the brightness controls for the LCD display as follows:

To increase brightness, press the Fn+F5 keys, and then press the Up Arrow key or Right Arrow key

. To decrease brightness, press the Fn+F5 keys, and then press the Down Arrow key or Left Arrow key

. 29 VAIO Computer Quick Start Using the Touch Pad The computer contains a pointing device called a touch pad. You can point to, select, drag, and scroll objects on the screen using the built-in touch pad. Describing the touch pad Locating the Touch Pad Pointer Touch pad Right button Left button Touch Pad Action Description Sliding one finger Equivalent to using a mouse to place the pointer on an item. Tapping once Equivalent to pressing the left button once. Tapping twice Equivalent to pressing the left button twice. 30 Using the Touch Pad Touch Pad Action Description Sliding one finger while pressing the left button Equivalent to using the mouse to drag an item. Moving your finger along the right edge of the touch pad Equivalent to scrolling vertically. (The scroll function is available only with programs that support a touch pad scroll feature.) Moving your finger along the bottom to scroll horizontally Equivalent to scrolling horizontally. (The scroll function is available only with programs that support a touch pad scroll feature.) Registering Your Computer You are prompted to register your computer the first time you turn on the unit. Follow the on-screen instructions to complete the registration process. If you are not able to register your computer during the first session, you are provided with additional registration opportunities later. Take advantage of Sonys commitment to quality customer support and receive these benefits by registering your computer:

Sony Customer Support Talk to a support representative to troubleshoot problems you may have with your computer. Limited Warranty Extension Protect your investment. See the Warranty Card for more details. Product Information Notification By giving Sony your contact information, you will enable Sony to reach you regarding performance updates and upgrades. 31 VAIO Computer Quick Start Locating Your VAIO Computer User Guide The on-screen VAIO Computer User Guide is a searchable help file that contains detailed information on how to use your new computer. Some of the topics in your on-screen VAIO Computer User Guide include the following:

Batteries Internet and Networking CDs and DVDs Printing Features PC Cards and Floppy Disks Optical Drives Port Replicators (if applicable) Audio/Video Preinstalled Programs

Mice and Keyboards

Memory To open the user guide (Windows XP) 1 Click Start on the Windows taskbar, and then click Help and Support. The Help and Support Center window appears, displaying information about your VAIO computer and Microsoft Windows operating system. Locating the VAIO User Guide (Windows XP) VAIO User Guide link 2 Click VAIO User Guide in the Pick a Help topic column. A second Help and Support Center window appears, which offers information about your computer. 32

Locating Your VAIO Computer User Guide VAIO User Guide Window (Windows XP) 1 2 3 User guide table of contents Link to Electronic Flyer Link to VAIO Computer Specifications List of computer help topics List of updates and supplemental information List of specifications and programs. To open the user guide (Windows 2000) Click Start on the Windows taskbar, point to VAIO Help Center and click VAIO User Guide. The VAIO User Guide appears. 33 VAIO Computer Quick Start VAIO User Guide (Windows 2000) 1 2 User guide table of contents Link to Electronic Flyer List of computer help topics List of updates and supplemental information Setting Up A Dial-Up Connection This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of choosing an Internet Service Provider (ISP) or setting up an existing account, and connecting to the Internet. To set up a dial-up connection (Windows XP) 1 Connect a telephone cable to your computer. See Setting up a dial-up Internet connection in the Internet and Network Connections chapter of your on-screen VAIO Computer User Guide. 2 Click Start, point to All Programs, Accessories, Communications, and then click New Connection Wizard. The New Connection Wizard appears. 34 Setting Up A Dial-Up Connection New Connection Wizard 3 Click Next. 4 If it is not already selected, click Connect to the Internet. 5 Click Next. 6 Follow the on-screen instructions. 35 VAIO Computer Quick Start To set up a dial-up connection (Windows 2000) 1 Click Start, point to Programs, Accessories, Communications, and then click Internet Connection Wizard. The Internet Connection Wizard window appears. Internet Connection Wizard 2 Follow the on-screen instructions to finish setting up your Internet connection. Turning Off Your Computer Using the power button to turn off your computer may result in loss of data. Follow the steps below to properly turn off your computer and avoid losing data. To turn off your computer 1 Close all operations. 2 Click Start on the Windows taskbar. 3

(Windows XP) Click Turn Off Computer at the bottom of the Start menu to display the Turn off computer window, and select Turn Off.

(Windows 2000) Click Shut Down at the bottom of the Start menu to display the Shut Down Windows window, and select Shut Down. Respond to any prompts warning you to save documents. 36 Turning Off Your Computer 4 Wait for your computer to turn off automatically. The computer is off when the power indicator turns off. During a period of inactivity, you can conserve battery life by using power saving modes. See Controlling Power Management in the VAIO Computer User Guide for more information. If you are unable to turn off the computer, press the power button and hold it. This operation may result in data loss. 37 VAIO Computer Quick Start 38 Expanding Your Computing Power This section helps you get started upgrading computer memory and locating information about preinstalled programs. Upgrading Memory Locating Preinstalled Programs 39 VAIO Computer Quick Start Upgrading Memory Depending on the configuration you purchased, your computer may accept additional memory modules. For information about installation procedures, refer to the on-screen VAIO Computer User Guide and print those relevant steps. See Locating Your VAIO Computer User Guide on page 32. The specifications supplied with your computer (either on-screen for Windows XP or printed for Windows 2000) list the amount of installed memory and required memory modules for upgrades. Locating Preinstalled Programs Your computer comes with a variety of preinstalled audio/video programs. The following sources offer a list of preinstalled programs, descriptions, and information:

VAIO Computer User Guide The Preinstalled Programs chapter of your on-screen VAIO Computer User Guide contains a list of programs, descriptions, and support information. See Locating Your VAIO Computer User Guide on page 32 for more information. VAIO Computer Specifications (Windows XP) The on-screen file details your computers hardware specifications and lists preinstalled programs, descriptions, and support information. See Locating Your VAIO Computer User Guide on page 32 for more information. All Programs (Windows XP) The All Programs menu, which you can access from the Start menu, contains a list of all the preinstalled programs on your computer. Programs (Windows 2000) The Programs menu, which you can access from the Start menu, contains a list of all the preinstalled programs on your computer. 40 Using the Application Recovery and System Recovery CDs You can restore your system, individual programs, or drivers, using the Application Recovery and System Recovery CDs. Application and System Recovery CDs Using Your Recovery CDs 41 VAIO Computer Quick Start Application and System Recovery CDs Your computer comes with the following Application Recovery and System Recovery CDs. You will need an optical drive to use these recovery CDs. If your computer does not come with an optical drive, use an external optical drive. Application Recovery CDs Sony Electronics Inc. These CDs enable you to reinstall individual programs and device drivers if they become corrupted or are erased. System Recovery CDs Sony Electronics Inc. These CDs enable you to restore the operating system and programs that shipped with your computer if they become corrupted or are erased. These CDs restore your computer to its original factory settings, so user data and programs installed since you started using your computer will be lost. Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities. Using the Application Recovery CDs Using the System Recovery CDs Using the Application Recovery CDs The Application Recovery CDs enable you to reinstall individual programs and device drivers, and to repair programs if they become corrupted or are erased. Reinstalling an individual program or device driver may correct a problem you are experiencing with your computer, peripheral hardware, or software. You may not need to reinstall the entire contents of your hard disk. To reinstall all the programs that shipped with your computer, use the System Recovery CDs. See Using the System Recovery CDs for more information. Your computer must have a Microsoft Windows operating system to run the Application Recovery CD utility. 42 Using Your Recovery CDs To reinstall programs with the Application Recovery CDs Your system may include one or more Application Recovery CDs. If you have more than one Application Recovery CD, insert the first CD (CD No. 1) to run the Application Recovery program. You may be prompted to insert the next CD, depending on the application you wish to restore. 1 2 3 Turn on your computer. If your computer is already on, close all open programs. Logon to the Microsoft Windows desktop. Insert Sony Application Recovery CD No. 1 into your computers optical drive. The Application Recovery utility starts automatically. 4 Click OK in the VAIO welcome window. The Sony Application Recovery Program window appears. 5 Double-click the Software folder. Icons representing the original, preinstalled programs are displayed. 6 Double-click the application you want to restore. The programs installation wizard begins. 7 Follow the on-screen instructions to complete the recovery process. To reinstall device drivers using Windows XP operating system

(For Windows XP systems only) The Microsoft Windows XP operating system is capable of reinstalling the original factory-installed device drivers, without using the Application Recovery CD(s). 1 Click Start in the Windows taskbar, then right-click My Computer. A shortcut menu appears. 2 Click Properties. The System Properties dialog box appears. From the Hardware tab, click the Device Manager button. 3 4 Right-click to select the unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu. The Hardware Update Wizard appears. 1 Unknown devices are identified by a yellow question mark. A device that has a driver problem is identified by a yellow exclamation mark. 43 VAIO Computer Quick Start 5 Follow the on-screen instructions to locate the device and reinstall the appropriate device driver. If Windows XP does not reinstall the device driver(s), follow the steps in the next section to reinstall the device driver(s) using the Application Recovery CD(s). To reinstall device drivers with the Application Recovery CDs Your system includes one or more Application Recovery CDs. Insert Application Recovery CD No. 1 to start the application or driver recovery process. You are prompted to insert the next CD(s), depending on the application or driver you want to restore. 1 2 Logon to the Microsoft Windows desktop. Insert Application Recovery CD No. 1 into your computers optical drive. The VAIO welcome window appears. Click OK, then click Quit to close the Sony Application Recovery utility. (Leave the CD in the optical drive.) 3 Click Start on the Windows taskbar, and right-click My Computer. A shortcut menu appears. 4 Click Properties. The System Properties dialog box appears. 5 Click the Hardware tab, and click Device Manager. 6 Right-click the unknown device1 or the device that requires the driver installation, and click Update Driver from the shortcut menu. The Hardware Update Wizard appears. 7 In the Hardware Update Wizard, click to select Install from a list or specific location (Advanced). 8 Click Next. 9 Click to cancel the Search removable media (floppy, CD-ROM...) option. 10 Click to select the Include this location in the search check box. 11 Click Browse. The Browse For Folder dialog box appears. 1 Unknown devices are identified by a yellow question mark. A device that has a driver problem is identified by a yellow exclamation mark. 44 Using Your Recovery CDs 12 Navigate to the optical drive, and click to select the Application Recovery CD. The CD contents are displayed. 13 Click the folder name of the device in which you want to reinstall, and click OK. The Hardware Update Wizard appears. 14 Click Next, and select the device folder. The Microsoft Windows operating system automatically reinstalls the device driver(s) from the Application Recovery CD. 15 Click Finish, and remove the Application Recovery CD from the optical drive. 16 Turn off your computer by clicking Start, and then Turn off computer. 17 Wait 30 seconds, and turn on your computer. If you have any questions about using the Application Recovery CD(s), visit http://www.sony.com/pcsupport. Using the System Recovery CDs The System Recovery CDs enable you to format your hard disk drive and restore the operating system and all original, preinstalled programs. If the operating system or programs become corrupted or are erased, you can restore your computer to the original factory settings. The System Recovery process removes all programs that you may have installed since you started using your computer. Reinstall any program that was not included with the computer when you purchased it. You may not need to reinstall the entire contents of your hard drive. If you experience a problem with your computer, reinstalling an individual device driver or program may correct the problem. Use the Application Recovery CDs to reinstall individual programs and device drivers. See Using the Application Recovery CDs for more information. The System Recovery CDs contain a backup copy of all the programs originally installed on your hard disk. It can be used only to recover the hard disk of the Sony computer you purchased. When you successfully complete your system recovery, you are prompted to complete the Windows registration process. 45 VAIO Computer Quick Start System Recovery options Default System Drive Recovery All data on Drive C is deleted. The factory default settings and programs are restored on this drive only. Change Partition Size and Recover All partitions, custom installations, and changes are removed from the hard drive. You can set the partition sizes for both Drive C and Drive D. The original, preinstalled operating system and programs are restored. Factory Default Settings Recovery All data and partitions are removed from the hard drive. All original factory settings, the operating system, and preinstalled programs are restored. The System Recovery utility does not back up your systems data. If you wish to retain your system data, perform a backup to an external media. To use the System Recovery CDs Your system may take a few minutes to load necessary files. A blue screen may appear during the downloading process. Your system may include one or more System Recovery CDs. If you have more than one System Recovery CD, insert the first CD (CD No. 1) to run the System Recovery program. You will be prompted to insert the next CD(s) once the information from the first CD has been installed. 1 2 3 Press the disc eject button to open the optical disc drive and extend the disc tray. Insert the Sony System Recovery CD No. 1 into the optical drive, and close the drive. The first CD must be in the drive before you restart your computer.

(Windows XP) Turn off your computer by clicking Start, Turn off computer, and selecting Turn Off.

(Windows 2000) Turn off your computer by clicking Start, Shut Down, and selecting Shut Down. 4 Wait at least 30 seconds, and turn on your computer. The System Recovery utility restarts from the optical drive. Your screen displays the downloading progress, Starting VAIO Recovery Utility. 5 When the VAIO System Recovery Utility wizard appears, click Next. 6 The Notes on Use window appears. Click Next. 46 Using Your Recovery CDs 7 On the Main Menu - Product Recovery window, select the appropriate option to recover your system. 8 Follow the on-screen instructions to complete the recovery process. The recovery process takes approximately 30 to 60 minutes to complete. After recovering your system using the System Recovery CD(s), you may be prompted to insert your Application Recovery CD(s) after restarting Windows. Use the Application Recovery CD(s) to complete full restoration of your system. If your computer does not start from the Recovery CD 1 2 3 4 5 Press the power button and hold it for more than four seconds to turn off the computer. Turn on the computer. When the Sony logo is displayed, press the F2 key. The BIOS Setup Utility appears. Press the right arrow key to select the Exit menu. Press the down arrow key The Setup Confirmation window appears. to select Get Default Values, and press Enter. Press Enter again to select Yes. 6 Make sure Exit (Save Changes) is selected, and then press Enter. The Setup Confirmation window appears again. 7 Make sure Yes is selected, and press Enter. The computer restarts from the Recovery CD. If you have more than one System Recovery CD, insert the first CD to run the System Recovery program. You are prompted to insert the second CD once the information from the first CD has been installed. The recovery process takes 30 to 60 minutes to complete. After recovering your system using the System Recovery CDs, you may be prompted to insert your Application Recovery CDs after restarting the Windows operating system. Insert the Application Recovery CD to automatically complete recovery of your system. 47 VAIO Computer Quick Start 48 Caring for Your Computer This section provides information on how to safely use your Sony computer. Storing Your Computer Using Cables and Connections Cleaning Your Computer Handling the LCD Screen 49 VAIO Computer Quick Start Storing Your Computer Do not use or store your computer in a location subject to:

Heat sources, such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature higher than 95F (35C) or less than 40F (5C) High humidity Do not place electronic equipment near your computer. When running, the computers electromagnetic field may cause other electronic equipment in close proximity to malfunction. Provide adequate air circulation to prevent internal heat buildup. Do not place your computer on porous surfaces such as rugs or blankets, or near materials such as curtains or draperies that may block ventilation. Leave a space of at least 8 inches (20 cm) behind the back of the computer. If the computer is brought directly from a cold location to a warm one, moisture may condense inside your computer. In this case, allow at least one hour before turning on your computer. If any problems occur, unplug your computer, and contact your Sony Service Center. The computer uses high-frequency radio signals and may interfere with radio or TV reception. Should this occur, move the computer a suitable distance away from the radio or TV. Do not drop the computer or place heavy objects on top of the computer. Using Cables and Connections Use only specified peripheral equipment and interface cables. Do not use cut or damaged connection cables. If the telephone company makes a service call to your home or office and determines that your computer is responsible for a problem, the telephone company may bill you for the service call. Also, if you do not disconnect your computer when it is adversely affecting a telephone line, the telephone 50 Cleaning Your Computer company has the right to disconnect your service until you correct the problem. Cleaning Your Computer Clean the computer with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. You can use canned compressed air specifically for computer to remove dust. If a solid object falls onto the computer or a liquid leaks into the computer, immediately turn off and unplug the computer. It is best to have the computer checked by qualified personnel before you use it again. Avoid rubbing the LCD screen as this can damage the screen. Use a soft, dry cloth to wipe the LCD screen or canned compressed air. Always disconnect the power cord before cleaning the computer. Handling the LCD Screen Direct sunlight can damage the LCD. Be careful when using the computer near a window. Do not scratch the LCD or exert pressure on it. This can cause a malfunction. Using the computer in low temperature conditions may produce a residual image on the screen. This is not a malfunction. When the computer returns to normal temperature, the screen returns to normal. The screen becomes warm during operation. This is normal and does not indicate a malfunction. The LCD is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD. This is a normal result of the manufacturing process and does not indicate a malfunction. 51 VAIO Computer Quick Start 52 Troubleshooting This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the VAIO Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport). Troubleshooting Your Computer (Windows XP) Troubleshooting Your Computer (Windows 2000) Support Options 53 VAIO Computer Quick Start Troubleshooting Your Computer (Windows XP) What do I do if my computer wont start?

Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. Make sure the battery is inserted properly and charged. Make sure the floppy disk drive (if applicable) is empty. If the computer is plugged into a power strip or uninterruptible power supply

(UPS), make sure the power strip or UPS is turned on and working. If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for details. Disconnect the AC adapter and remove the battery. Wait one minute. Reattach the AC adapter and reinsert the battery. Turn on the power. Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour. If the computer still does not turn on, follow these steps:

1 Unplug the power cord and remove the battery. 2 Use a thin, straight object (such as a paper clip) to press the reset button. 3 Reinsert the power cord and the battery. 4 Turn on the computer. What do I do if a BIOS error appears when my computer starts?

If the message Press <F1> to resume, <F2> to setup appears at the bottom of the screen, follow these steps:

Press F2. The BIOS Setup menu appears. Set the date (month/day/year). Press Enter. Press the Down Arrow key

(hour: minute: second). Press Enter. to select System Time, and then set the time Press the Right Arrow key Down Arrow key default values for all SETUP items appears. to select the Exit tab, and then press the to select Get Default Values. The message Load 1 2 3 4 54 Troubleshooting Your Computer (Windows XP) 5 6 7 8 Press Enter. The Setup Confirmation window appears. Select Yes, and press Enter. Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again. Select Yes, and press Enter. The computer restarts. If this occurs on a regular basis, contact Sony Computing Support

(http://www.sony.com/pcsupport). What do I do if the message Operating system not found appears when my computer starts, and why wont Windows start?

Make sure the computer does not have a non-bootable floppy disk in the floppy disk drive (if applicable). If a non-bootable floppy disk is in the drive:

1 Remove the floppy disk. 2 Restart the computer and confirm that the Microsoft Windows operating system starts properly. If Windows still does not start, follow these steps to initialize the BIOS:

1 If there is a disk in the floppy disk drive, then remove it. Turn off the computer. 2 3 Remove any peripheral devices connected to the computer. 4 Restart the computer. 5 6 7 8 9 Press F2 when the Sony logo appears. The BIOS Setup window appears. Press the Right Arrow key to select the Exit menu. Press the Down Arrow key message Load default values for all SETUP items appears. to select Get Default Values. The Press Enter. The Setup Confirmation window appears. Select Yes, and press Enter. 55 VAIO Computer Quick Start 10 Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again. 11 Select Yes, and press Enter. The computer restarts. If your computer continues to display the message Operating system not found, and Windows does not start, use your supplied System Recovery CDs to restore the programs that shipped with your computer. See Using the System Recovery CDs for more information. The System Recovery CD restores your computer to its original state, so user data and applications will be lost. Why does my computer stop responding? Why cant I turn off my computer?

It is best to turn off your computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. Click Start on the Windows taskbar, select Turn Off Computer, and then click Turn Off. If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager dialog box appears, click Turn Off from the Shut Down menu. If your computer still does not turn off, press and hold the power button or slide and hold the power switch until the computer turns off. If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from the Windows Task Manager. Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause loss of data. Remove the AC adapter and battery. Why wont my computer enter Standby or Hibernate mode?

Your computers operating system may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate mode. To restore the computer to normal operating stability:

56 Troubleshooting Your Computer (Windows XP) 1 Close all open programs. 2 Restart the computer. Follow these steps:

1 2 3 Press the Windows key

. Press U. Press R to select restart. 3 If the computer does not restart, follow these steps:

1 2 3 4 Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task Manager window appears. Press and release Alt to highlight the menu bar, and press the Right Arrow Press Enter. key to select Shut Down. Press R to select restart. 4 If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer turns off. Why is the sound of my computers fan so loud?

The computers fan may be running at a high speed to cool the CPU. By lowering the CPU speed, you also lower the speed and noise level of the computers fan. If your computer comes with the PowerPanel utility1, use it to lower the CPU speed. If your computer does not come with the PowerPanel utility, use the power schemes to lower the CPU speed. To lower the CPU speed using the PowerPanel utility:

1 On the Windows taskbar, right-click either the CPU icon or Profile icon

, depending on the model you purchased. 2 Select Edit/Create Profiles. The AC Power Profile Editor window appears. 3 Double-click System to open the System submenu if it is not already open. 4 Double-click Thermal Control Strategy - Performance, and select Quiet. 5 Restart your computer. 1 Available on selected models. 57 VAIO Computer Quick Start See PowerPanel Help for more information. To lower the CPU speed using the power schemes:

1 Click Start on the Windows taskbar, and click Control Panel. 2 Click Performance and Maintenance, and click Power Options. The Power Options Properties window appears. 3 Select Portable/Laptop in the Power schemes box. 4 Click Apply. 5 Click OK. Why does the System Properties dialog box display a slower CPU speed than the maximum?

This is normal. Because your computers CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the CPUs current speed instead of the maximum speed. Why dont my changes appear on the computer screen (LCD)?

You may need to refresh the computer screen. Press the Windows key press D twice. and 58 Troubleshooting Your Computer (Windows 2000) Troubleshooting Your Computer (Windows 2000) What do I do if my computer wont start?

Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. Make sure the battery is inserted properly and charged. Make sure the floppy disk drive (if applicable) is empty. If the computer is plugged into a power strip or uninterruptible power supply

(UPS), make sure the power strip or UPS is turned on and working. If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for details. Disconnect the AC adapter and remove the battery. Wait one minute. Reattach the AC adapter and reinsert the battery. Turn on the power. Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour. If the computer still does not turn on, follow these steps:

1 Unplug the power cord and remove the battery. 2

(For models with a reset button) Use a thin, straight object (such as a paper clip) to press the reset button. 3 Reinsert the power cord and the battery. 4 Turn on the computer. What do I do if a BIOS error appears when my computer starts?

If the message Press <F1> to resume, <F2> to setup appears at the bottom of the screen, follow these steps:

1 2 3 Press F2. The BIOS Setup menu appears. Set the date (month/day/year). Press Enter. Press the Down Arrow key

(hour: minute: second). Press Enter. to select System Time, and then set the time 59 VAIO Computer Quick Start 4 5 6 7 8 Press the Right Arrow key Down Arrow key default values for all SETUP items appears. to select the Exit tab, and then press the to select Get Default Values. The message Load Press Enter. The Setup Confirmation window appears. Select Yes, and press Enter. Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again. Select Yes, and press Enter. The computer restarts. If this occurs on a regular basis, contact Sony Computing Support

(http://www.sony.com/pcsupport). What do I do if the message, Operating system not found appears when my computer starts, and why wont Windows start?

Make sure the computer does not have a non-bootable floppy disk in the floppy disk drive (if applicable). If a non-bootable floppy disk is in the drive:

1 Remove the floppy disk. 2 Restart the computer and confirm that the Microsoft Windows operating system starts properly. If Windows still does not start, follow these steps to initialize the BIOS:

1 If there is a disk in the floppy disk drive, then remove it. Turn off the computer. 2 3 Remove any peripheral devices connected to the computer. 4 Restart the computer. Press F2 when the Sony logo appears. The BIOS Setup window appears. Press the Right Arrow key to select the Exit menu. Press the Down Arrow key message Load default values for all SETUP items appears. to select Get Default Values. The Press Enter. The Setup Confirmation window appears. 5 6 7 8 60 Troubleshooting Your Computer (Windows 2000) 9 Select Yes, and press Enter. 10 Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again. 11 Select Yes, and press Enter. The computer restarts. If your computer continues to display the message Operating system not found, and Windows does not start, use your supplied System Recovery CDs to restore the programs that shipped with your computer. See Using the System Recovery CDs on page 45 for more information. The System Recovery CD restores your computer to its original state, so user data and applications will be lost. Why does my computer stop responding? Why cant I turn off my computer?

It is best to turn off your computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. Click Start on the Windows taskbar, and select Shut Down. When the Shut Down Windows window appears, make sure Shut down is selected, and click OK. If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security dialog box appears, click Shut Down, and select Shut Down again from the Shut Down Windows window. If your computer still does not turn off, press and hold the power button or slide and hold the power switch until the computer shuts down. If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from the Windows Security dialog box. Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause loss of data. Remove the AC adapter and battery. 61 VAIO Computer Quick Start Why wont my computer enter Standby or Hibernate mode?

Your computers operating system may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate mode. To restore the computer to normal operating stability:

1 Close all open programs. 2 Restart the computer. Follow these steps:

1 2 3 4 Press the Windows key

. Press U. Press R to select restart. Press Enter. 3 If the computer does not restart, follow these steps:

1 2 3 4 5 Press the Ctrl+Alt+Delete keys simultaneously. The Windows Security dialog box appears. Press the Right Arrow key to select Shut Down. Press Enter. Press R to select restart. Press Enter. 4 If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer shuts down. Why dont my changes appear on the computer screen (LCD)?

You may need to refresh the computer screen. Press the Windows key press D twice. and 62 Support Options Support Options If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the sequence listed below. 1 2 3 4 5 VAIO Computer User Guide The on-screen VAIO Computer User Guide and the printed VAIO Computer Quick Start provide information on how to maximize your computer capabilities and solve common problems. Program Guides and Help Files The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program. Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can visit Microsoft customer support at: http://support.microsoft.com/directory/. VAIO Support Agent You can find VAIO Support Agent by clicking Start and All Programs

(Programs for Windows 2000) and VAIO Support and VAIO Support Agent. Using advanced diagnostic technology, Sonys VAIO Support Agent runs scheduled protections of your programs, network settings, and other important program settings. When your program is protected, you can use VAIO Support Agent to repair program problems by restoring the program to any of the previously protected states. Sony Computing Support This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at:

http://www.sony.com/pcsupport. 63 VAIO Computer Quick Start 64 Index A AC adapter 26 connecting 28 Application Recovery CD 42 B battery charging 26 indicator 22 port 20 UNLOCK/LOCK latch 23 brightness control 29 buttons left 19 power 22 right 19 C caps lock 19 computer cables 50 care 49 cleaning 51 controls and connectors 19 LCD screen 51 online support 63 specifications 16 specifications (online) 33 storage 50 troubleshooting 54, 59 turning off 36 turning on 26 unpacking 16 updates 33, 34 connecting dial-up 34 controls 19 brightness 29 D DC IN port 20 dial-up connection 34 E Electronic Flyer 33, 34 Energy Star 5 Ethernet port 20 F faxes laws governing 10 H handling the LCD screen 51 hard disk drive indicator 19 headphone jack 21 help 32, 53 I i.LINK port 21 indicators battery 22 caps lock 19 hard disk drive 19 Memory Stick media 21 num lock 19 scroll lock 19 Wireless LAN 22 65 VAIO Computer Quick Start input devices 9 interference 9 internal speaker 19 Internet connection 34 J jacks headphone 21 microphone 21 modem jack 22 K keyboard 19 L LCD screen handling 51 locating 19 M maintenance 51 manual 32 Memory Stick media indicator 21 slot 21 microphone jack 21 model number 19 modem laws governing 10 modem jack 22 Monitor (VGA) port 20 Monitor port 20 N network connector 20 num lock 19 O online support 63 online user guide 32 output devices 9 P PC Card slot 21 eject button 21 66 phone laws governing 10 ports battery 20 DC IN 20 i.LINK 21 USB 21 VGA (monitor) 20 power button 29 power source 26 programs locating 40 R radio interference 9 Recovery CDs 42 regulatory information 8 reset button 23 restoring data 42 S scroll lock indicator 19 shutting down computer 36 software locating 40 specifications 16 specifications (online) 33 starting computer 26 startup problems 37 support Sony 53 System Recovery CD 45 T technical support 53 telephone line jack 22 touchpad 19 using 30 troubleshooting 54, 59 startup 37 turning off computer 36 turning on computer 26 TV interference 9 U UNLOCK/LOCK latch 23 unpacking the computer 16 updates 33, 34 USB port 21 user guide 32 V ventilation fan 23 W Wireless LAN indicator 22 switch 19 Index 67 http://www.sony.com/vaio Printed in Japan 2003 Sony Electronics Inc. 4-671-720-11