Remote Microphone +
O P E R A T I O N S M A N U A L Overview 2 Basic Use 6 Daily Use 8 Wearing the Remote Mic + 10 Pairing with Hearing Aids 11 Pairing with Bluetooth Devices 13 Using the Input Mode Button 14 Remote Microphone 14 Bluetooth Phone and Audio 15 Teleloop System 17 FM System 17 Line-In 17 Start/Stop Audio Streaming 18 Assembling the Power Adapter 19 Troubleshooting 20 Safety Information 23 Regulatory Notices 27 Table of Contents 2 | Overview Overview | 3 Starkey Hearing Technologies Remote Microphone +
is designed to stream audio from different audio sources directly to your 2.4 GHz wireless hearing aids. When worn by a distant speaker in noisy environments, the Remote Mic + functions as an assistive listening device. The Remote Mic + can also interface with the following audio sources:
Bluetooth A2DP profile (for example, music) Bluetooth Handsfree profile (phone calls) Teleloop systems FM systems Line-in audio Streaming Audio or sound transmitted wirelessly from the Remote Mic + directly to your hearing aids. Package Contents Remote Mic +
Power Adapter USB-to-microUSB cable Operations Manual Optional Accessories Europin FM receiver Line-In Cable (part #91259-000) Lanyard (part #91324-000) 4 1 7 6 8 9 3 5 2 1. Multi-Function Button 2. MicroUSB Jack 3. Volume Buttons 4. Status Indicator LED 5. Clip 6. Input Mode LEDs 7. Input Mode Button 8. Microphone 9. FM Receiver Jack 4 | Overview Overview 1. Multi-Function Button Controls operational state of Starkey Hearing Technologies Remote Microphone +
2. MicroUSB Jack Recharges via USB-to-microUSB cable Plays line-in audio via optional cable 3. Volume Buttons Press and release to adjust stream volume Tip: Stream Volume can also be adjusted via the Thrive Hearing Control app, Starkey Hearing Technologies Remote, and/or hearing aid user controls. Review your hearing aid operation manual or contact your hearing professional for details on your particular system setup. 4. Status Indicator LED Identifies the operational state of the Remote Mic +
LED Off Slow Pulsing Green Slow Pulsing Blue OPERATIONAL STATE Power is off Power is on, but no active Bluetooth connection Power is on plus an active Bluetooth connection Overview | 5 Slow Pulsing Red Solid Red Low battery condition Possible fault condition 5. Clip Affixes Remote Mic + to clothing or lanyard Input Mode LEDs 6. ICON AUDIO SOURCE Remote Microphone
(refer to page 14) Bluetooth Phone and Audio
(refer to page 15) Teleloop (refer to page 17) FM System (refer to page 17) Line-In (refer to page 17) 7. Input Mode Button Changes audio source 8. Microphones Picks up speakers voice during remote mic use Picks up your voice during Bluetooth phone calls 9. FM Receiver Jack Accepts Europin FM Receivers 6 | Basic Use Basic Use 1. To turn on Starkey Hearing Technologies Remote Microphone +, press the multi-function button for 2 seconds and release when the green LED appears. 2. Ensure your hearing aids are powered on. Note: Prior to streaming audio for the first time, your hearing aids will need to be paired to the Remote Mic +. Refer to Pairing with Hearing Aids on page 11. 3. To start audio streaming, 1 2 Open Thrive Hearing Control and select Start Streaming. Refer to Start/Stop Audio Streaming on page 18 for additional options. 4. To change the audio source, press and release the input mode button. Repeat until you reach the desired input mode. 4 Basic Use | 7 5. To access audio from a
, it Bluetooth device must be connected to the Remote Mic + (denoted by a slow pulsing blue status indicator LED). Note: Prior to streaming Bluetooth audio for the first time, pair your Bluetooth device with the Remote Mic +. Refer to Pairing with Bluetooth Devices on page 13. 6. To adjust the stream volume, press the + or - button. 7. To stop streaming, do one of 5 the following:
Turn off the Remote Mic +. Open Thrive Hearing Control and select Stop 6 Streaming. Refer to Start/Stop Audio Streaming on page 18 for additional options. Daily Use | 9 Recharging Status Power Charge State Off Off On On Recharging Complete Recharging Complete LED Solid Green Off Solid green briefly interupted by other LED status behaviors Off Tip: Recharging the Remote Mic + can take longer while streaming audio. Recharging will be faster when the Remote Mic + is off. 8 | Daily Use Daily Use Power On Press the multi-function button for 2 seconds and release when the LED illuminates. Power Off Press the multi-function button for 2 seconds and release when the LED turns off. Battery Low LED slowly pulses red. Provides an audible indicator tone to hearing aids every 5 minutes. Battery Recharge Attach the microUSB end of the charging cable to the microUSB jack on Starkey Hearing Technologies Remote Microphone +. Attach the USB end of the charging cable to a female USB jack on the enclosed power adapter. 10 | Wearing the Remote Mic +
Pairing | 11 or Wearing the Remote Mic +
Starkey Hearing Technologies Remote Microphone + can be affixed to clothing or worn on a lanyard. When your audio source is the Remote Mic a Bluetooth device in phone mode
, the Remote Mic +
should be within 8 inches
(20cm) of the speakers mouth. Clip Press the clip as shown. Slide clip opening onto clothing and release clip. Ensure the Remote Mic +
is securely affixed to clothing. Lanyard (optional) 1. Gently press the clip as shown. 2. Insert lanyard loop into clip opening and lift loop toward top of clip. Release clip. Ensure the lanyard is securely attached to the Remote Mic +. 3. Place lanyard around neck. Pairing with Hearing Aids For Starkey Hearing Technologies Remote Microphone + to interact with your hearing aid(s), you must first pair the Remote Mic + with each hearing aid. You only need to perform this action one time, as they should automatically recognize each other when both are powered on and within wireless operating range.*
To pair the Remote Mic + with your hearing aid(s):
1. Ensure your hearing aids are not connected to nearby Bluetooth devices. To do this, Disable Bluetooth on your mobile phone. Power off any nearby Starkey Hearing Technologies TV or Remote Mic + accessories, which you previously paired to your hearing aids. 2. Power off, then power on your hearing aids. 3. Place your hearing aids within 6 inches (15 cm) Volume +
4. of the Remote Mic +. Press the Input Mode and Volume Up (+) buttons simultaneously for 7 seconds until the LED status indicator alternately blinks blue and red. Input Mode
*Typical operating range is up to 10 meters (~30 feet). Operational range may be reduced by environmental factors, such as obstructions, interference, and human body positioning. Larger operational distances are achievable, though audio quality and connectivity may decrease. 12 | Pairing Pairing | 13 5. For a set of hearing aids:
First LED blink Second LED blink Pairing Result Next Step Both hearing aids paired Complete Only one hearing aid paired Repeat steps 1 5 No hearing aids paired Repeat steps 1 5 n/a 6. For a single hearing aid:
LED blink Pairing Result Successful Unsuccessful Next Step Complete Repeat steps 1 4 and 6 Pairing with Bluetooth Devices For Starkey Hearing Technologies Remote Microphone + to wirelessly receive audio from your Bluetooth device, you must first pair them:
1. Ensure the Remote Mic + is powered on and not Bluetooth-
connected to other devices (the green LED will be slowly pulsing). 2. Press the Input Mode and Volume Down (-) buttons simultaneously for 7 seconds until the LED status indicator rapidly blinks blue. Volume 3. Put your Bluetooth device into pairing mode. When Remote Mic + appears, select it. Note: Review your Bluetooth device operations manual for more details. 4. The Remote Mic + LED provides the pairing status:
Successful green LED for 2 seconds Unsuccessful red LED for 2 seconds Input Mode 14 | Input Mode/Remote Microphone Bluetooth Phone and Audio | 15 Using the Input Mode Button View Current Audio Source If Input Mode LED is off, press button to temporarily illuminate the LED. Press Change to Different Audio Source While Input Mode LED is illuminated, press button to move to next available audio source. Bluetooth Phone and Audio Conduct Phone Calls (Handsfree Profile)
(A) You hear the phone call in your hearing aids. (B) Starkey Hearing Technologies Remote Microphone +
picks up your voice and transmits it back to the mobile phone. Listen to Music (A2DP Profile) You hear the streamed audio in your hearing aids. Remote Microphone Starkey Hearing Technologies Remote Microphone + automatically optimizes the microphone settings based on its physical orientation. Focus on one person when background noise is present When worn by a speaker, the Remote Mic + automatically prioritizes sound from above while reducing sound levels from other directions. Listen to multiple nearby speakers in quiet environments When placed horizontally on its clip, it receives sound from all directions. General Bluetooth Funtionality Pair with Bluetooth Devices Connect with Bluetooth Device Listening to Music
(or Other Streamed Audio) Remote Mic + can pair with up to 8 Bluetooth devices. When both are powered on and within wireless operating range, the Remote Mic + and paired Bluetooth device should automatically connect and the LED status indicator slowly pulses blue. The Remote Mic + can connect with up to 2 Bluetooth devices at a time. Ensure your input mode is Bluetooth on the Remote Mic +. Play audio on your Bluetooth device and it will be seamlessly routed to your hearing aids. 16 | Bluetooth Phone and Audio Teleloop System/FM System/Line-In | 17 Phone Call Features Change to Bluetooth Audio Source When Starkey Hearing Technologies Remote Microphone + detects an incoming or outgoing phone call, it automatically changes to the Bluetooth audio source. When you hear the ringtone in your hearing aids, briefly press the multi-function button. When you hear the ringtone in your hearing aids, press the multi-function button for more than 2 seconds. Release the button after the ringtone stops. During active phone call, briefly press the multi-
function button. During active phone call, press the multi-function button for more than 2 seconds. This lets you directly conduct the call on the phone itself. Re-press the button for more than 2 seconds to move the call back to the Remote Mic +. Dial the phone number on your Bluetooth device. The phone call will be automatically routed to your hearing aids. Accept Incoming Call Reject Incoming Call End Call Transfer Call between mobile phone and Remote Mic +
Make an Outgoing Call Teleloop System Starkey Hearing Technologies Remote Microphone + can receive audio from a teleloop system (available in some schools, theaters, places of worship, etc.). Wearing the Remote Mic + in a vertical orientation provides best performance. FM System When an optional FM transmitter is attached via the Europin connector, Starkey Hearing Technologies Remote Microphone + can receive audio from a FM system. In this mode, the user can wear the Remote Mic + or place the Remote Mic + on a nearby stable surface. Line-In When an optional Line-In cable is attached via the microUSB jack, Starkey Hearing Technologies Remote Microphone + can obtain audio from a non-Bluetooth-
enabled mobile phone, MP3 player, tablet, or computer. In this mode, the user typically places the Remote Mic + on a nearby stable surface. 18 | Start/Stop Audio Streaming Assembling the Power Adapter | 19 Start/Stop Audio Streaming Audio streaming from Starkey Hearing Technologies Remote Microphone + may be started (or stopped) in a variety of ways:
Thrive Hearing Control: Open the App on your mobile phone or tablet. Select the option to start/stop streaming. Starkey Hearing Technologies Remote: If preconfigured by your hearing professional, press the Favorite button. Hearing aid user control: If preconfigured by your hearing professional, a specific gesture (e.g. a Long Press on a user control) can start/stop streaming. Audio streaming will also stop when:
An incoming audio signal is not detected. The Remote Mic + is turned off. An audible indicator may play in your hearing aids to signal the start/stop of audio streaming. Assembling the Power Adapter Starkey Hearing Technologies Remote Microphone +
may include a variety of plug configurations for use in different countries. If the power adapter requires assembly:
1. Select the appropriate plug configuration used in your country. 2. Slide the plug onto the power adapter until it snaps into place. 3. To remove the plug, press the tab and slide the plug away from the cable. 1 2 3 20 | Troubleshooting Troubleshooting Troubleshooting | 21 SYMPTOM POSSIBLE CAUSES SOLUTIONS SYMPTOM POSSIBLE CAUSES SOLUTIONS One (or both) hearing aids unexpectedly drops out of audio streaming. Hearing aids may be on the edge of wireless range. Battery level in hearing aid can no longer support audio streaming. Large object, such as furniture or a wall, may be degrading signal. Wireless connection with Remote Mic +
was lost. Low battery level in Remote Mic +. Volume of audio source is not optimal. Bluetooth Mode:
Bluetooth device may be on the edge of wireless range. Telecoil Mode:
Remote Mic + may not be positioned for optimal streaming. Streamed audio quality is distorted. Streamed audio quality is inconsistent. Move closer to Remote Mic +. Replace hearing aid battery with new one. Recharge your hearing aid, if applicable. For best performance, your hearing aids should be within line-of-sight of Remote Mic +. To restart the audio stream, follow steps in the Start/
Stop Audio Streaming section. Recharge Remote Mic +. Adjust volume level of audio source until better sound quality is achieved. Move Bluetooth device closer to Remote Mic +. Re-orient Remote Mic +
into a vertical position. Audio stream is too loud or too soft. Remote Mic Mode:
Difficult to hear speaker in noisy environments. Bluetooth Mode: Caller cannot hear your voice during phone calls. LED is slowly pulsing green or blue, but no streamed sounds are heard in the hearing aids. Volume streamed from Remote Mic +
to hearing aid not optimal. Volume of audio source is not optimal. Remote Mic + may be too far from speaker. Remote Mic + may be covered by clothing or poorly positioned. Remote Mic + may be too far from your mouth. Press volume + or button on Remote Mic +. Adjust volume level of audio source until better sound quality is achieved. Move Remote Mic + closer to speakers mouth. Provide clear access from Remote Mic + to speakers voice. Move Remote Mic + closer to your mouth or speak louder. Hearing aids are not ready to receive audio streams. Manually start the audio stream via Thrive Hearing Control, Starkey Hearing Technologies Remote, or hearing aid user control. 22 | Troubleshooting Troubleshooting SYMPTOM POSSIBLE CAUSES SOLUTIONS LED is slowly pulsing green or blue, but no streamed sounds are heard in the hearing aids. Hearing aids are not within wireless range. Hearing aids are not paired with Remote Mic +. No incoming audio signal is available. LED is solid red. Possible error condition. Input Mode LED is rapidly blinking. Input Mode LED is not illuminated. Desired Input Mode not available. Unable to pair with more than one Bluetooth device. Something is absent from current audio source. Input Mode LED is turned off to conserve battery power. Something is missing from desired input. Remote Mic +
is already in an active Bluetooth connection. Move closer to Remote Mic +. Follow steps in Pairing with Hearing Aids section. Turn on the electronic audio source. Unmute or increase volume on electronic audio source. Ensure loop or FM system is present. Turn off Remote Mic +, wait 30 seconds, and then turn it on. Attach line-in cable, attach FM receiver, or reestablish your Bluetooth connection. Press Input Mode button to illuminate the Input Mode LED. Attach line-in cable, attach FM receiver, or reestablish your Bluetooth connection. Follow steps in Pairing with Bluetooth Devices section. Safety Information | 23 Safety Information Required Information Waste from electronic equipment must be handled according to local regulations. Instructions for Disposal of Old Electronics Starkey Hearing Technologies encourages, and your local community laws may require, that your Starkey Hearing Technologies Remote Microphone + be disposed of via your local electronics recycling/disposal process. The below instructions are provided for the benefit of disposal/recycling personnel. Please include this manual when disposing of your Remote Mic +. For Disposal/Recycling Personnel Only This product contains a Lithium Ion Polymer battery. To remove this battery:
Power off the Remote Mic +. Pry apart the housing halves with a small screwdriver. Cut the battery wires from the circuit board to prevent accidental shorting. Pry the battery away from the housing using a wide flat blade. Intended Use The Remote Mic + is an accessory to a 2.4 GHz wireless air conduction hearing aid. It is intended as a wireless transmitter of sound from a variety of audio sources to air conduction hearing aids. When worn by a distant speaker in noisy environments, it functions as an assistive listening device. It also connects to loop signals, FM signals when an Europin FM receiver is attached, analog line-in audio, and standard Bluetooth audio. The Remote Mic + is classified as a Type B applied part under the IEC 60601-1 medical instrument standard. The Remote Mic + is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, it is still possible that you may experience interference caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals and electrostatic discharges. The Remote Mic + is designed to be cleaned with a damp cloth moistened with soapy water. 24 | Safety Information Safety Information
| 25 If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your Remote Mic + might cause interference with your medical device, please contact your physician or the manufacturer of your medical device for information about the risk of disturbance. The Remote Mic + should not be used during an MRI procedure or in a hyperbaric chamber. The Remote Mic + is not formally certified to operate in explosive atmospheres such as may be found in coal mines or certain chemical factories. Use on Aircrafts The Remote Mic + should not be used on aircrafts unless specifically permitted by the flight personnel. International Use The Remote Mic + is approved to operate at radio frequencies that are specific to your country or region and might not be approved for use outside your country or region. Be aware that operation during international travel may cause interference with other electronic devices, or other electronic devices may cause interference with your Remote Mic +. Your Remote Mic + is designed to operate and be stored within the temperature range of -10C (14F) to 45C (113F) and relative humidity range of 10%-95%. We are required by regulations to provide the following warnings:
WARNING: Use of the Remote Mic + directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally. WARNING: Use of accessories, components or replacement parts other than those provided by the manufacturer of the Remote Mic + could result in increased electromagnetic emissions and decreased electromagnetic immunity and could result in degradation of performance. WARNING: If Portable Radio Frequency communications equipment is used closer than 30 cm (12 inches) from your Remote Mic +, degradation of the performance of your hearing aid could result. If this occurs, move away from the communications equipment. Although the Remote Mic + is not formally certified (IP rated) for protection against dust or water ingress, per IEC 60529, it has been tested to the IP 5X level. This means that the Remote Mic + is protected from dust. The battery in your Remote Mic + is not replaceable. Do not attempt to replace the battery. The Remote Mic + does not contain any user-serviceable parts. Do not open or modify it. Do not connect the Remote Microphone+ to any devices not described in this manual. The expected service life of the Remote Microphone+ is 3 years. Wireless Technical Description Starkey Hearing Technologies Remote Microphone+ operates in the 2.4- 2.4835 GHz band with a maximum effective radiated power of 8 dBm with transmission modulation type of 1M12FXD and 1.1 MHz bandwidth. The receiver section of the radio has a bandwidth of 2 MHz. The Remote Microphone+ has been tested to, and has passed, the following emissions and immunity tests:
IEC 60601-1-2 radiated and conducted emissions requirements for a Group 1 Class B device as stated in CISPR 11. Harmonic distortion and voltage fluctuations affecting the power input source as stated in Table 2 of IEC 60601-1-2. RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.7 GHz as well as higher field levels from communications devices as stated in Table 9 of IEC 60601-1-2. Immunity to power frequency magnetic fields at a field level of 30 A/m. Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV air discharge. Immunity to electrical fast transients on the power input at a level of +/- 2 kV at a 100 Hz repetition rate. Immunity to surges on the power input of +/- 1 kV line to line. Immunity to conducted disturbances induced by RF fields on the power input as stated in Table 6 of IEC 60601-1-2. Immunity to voltage dips and interruptions on the power input as stated in Table 6 of IEC 60601-1-2. 26 | Regulatory Notices Regulatory Notices FCC ID: EOA-24MFA IC: 6903A-24MFA (Model 900) FCC/IC Notice This device complies with part 15 of the FCC rules and with ISED Canadas license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the users authority to operate the equipment. Note FCC/ISDE Cet appareil est conforme la partie 15 des rgles de la FCC et avec les normes RSS de licence dISDE Canada. Le fonctionnement est soumis deux conditions: (1) Cet appareil ne doit pas causer dinterfrences nuisibles et (2) cet appareil doit accepter toute interference reue, y compris les interfrences qui peuvent causer des fonctionnements du dispositif. NOTE: Le manufacturier nest pas responsable de linterfrence cre par la modification de cet quipement lors de lcoute du tlviseur ou de la radio. De tells modifications pourraient entrainer la rvocation de lautorit de lutilisateur oprer cet quipement. Hereby, Starkey Hearing Technologies declares that Starkey Hearing Technologies Remote Microphone+ is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. A copy of the Declaration of Conformity can be obtained from the following addresses and from docs.starkeyhearingtechnologies.com Regulatory Notices
| 27 Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom This device produces radio frequency energy. Interference may occur in the vicinity of equipment marked with the following symbol. Class II device Dispose of properly Consult operations manual 2018 Starkey Hearing Technologies. All Rights Reserved. 86165-007 5/18 BKLT3010-00-EE-SG