Safety and warranty information Thank you for choosing TCL. This booklet helps you get started with your new device. A509DL English Printed in China This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on page 32 of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call. www.sar-tick.com Safety and use Please read before using your phone THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX. DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING. Privacy restrictions Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and regulations of your country when using the recording feature of your phone. Disclaimers ANY WEATHER, STOCK, OR OTHER INFORMATION, DATA, OR DOCUMENTATION (ACCESSED INFORMATION) ARE PROVIDED AS IS AND WITHOUT ANY WARRANTY OR ANY TECHNICAL SUPPORT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TCL MOBILE AND ITS AFFILIATES expressly disclaim any and all representations and warranties, arising by law or otherwise, related to the Accessed Information, including without limitation any express or implied representation or warranty of merchantability, fitness for a particular purpose, non-infringement, quality, accuracy, completeness, effectiveness, reliability, or usefulness. Without limiting the foregoing, it is further understood that TCL Mobile and its Affiliates are not responsible for any use of the Accessed Information or the results arising from such use, and that you use such information at your own risk. 1 Limitation of damages TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TCL MOBILE OR ITS AFFILIATES BE LIABLE TO YOU, ANY USER, OR THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, ARISING IN CONTRACT, TORT, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS, REGARDLESS OF THE FORESEEABILITY THEREOF OR WHETHER TCL MOBILE OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AND IN NO EVENT SHALL THE TOTAL LIABILITY OF TCL MOBILE OR ITS AFFILIATES EXCEED THE AMOUNT RECEIVED FROM YOU, REGARDLESS OF THE LEGAL THEORY UNDER WHICH THE CAUSE OF ACTION IS BROUGHT. THE FOREGOING DOES NOT AFFECT ANY STATUTORY RIGHTS WHICH MAY NOT BE DISCLAIMED. Important health information and safety precautions When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product. To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions. WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov Electrical safety This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product. Safety precautions for proper grounding installation CAUTION: Connecting to improperly grounded equipment can result in an electric shock to your device. Safety precautions for power supply unit Use the correct external power source A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product. This product should be operated only with the following designated power supply unit(s). Travel charger: Input: 100-240 V, 50/60 Hz, 0.2A Output: 5 V, 1A 2 Take extra precautions Do not attempt to open the back cover;
Do not attempt to eject, replace, or open the battery;
Do not puncture the back cover of your phone;
Do not burn or dispose of your phone in household garbage or store it at temperature above 60C (140F);
Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations. This symbol on your phone, the battery, and the accessories mean that these products must be taken to collection points at the end of their life:
Municipal waste disposal centers with specific bins for these types of equipment;
Collection bins at points of sale. They will then be recycled, preventing substances from being disposed of in the environment, so that their components can be reused. Safety precautions for direct sunlight Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or its battery inside a vehicle or in places where the temperature may exceed 140F (60C), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. Safety in aircraft Due to the possible interference caused by this product to an aircrafts navigation system and its communications network, using this devices phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off your phone by switching to Airplane Mode. Environment restrictions Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fueling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. 3 Explosive atmospheres When in any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Road safety Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) may cause distraction and can lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving. Safety precautions for RF exposure Avoid using your phone near metal structures (for example, the steel frame of a building). Avoid using your phone near strong electromagnetic sources, such as microwave ovens, sound Use only original manufacturer-approved accessories, or accessories that do not contain any speakers, TV and radio. metal. Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines and should be avoided. Interference with medical equipment functions This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics. If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Nonionizing radiation Your device has an internal antenna. This product should be operated in its normal-use position to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment. 4 Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and damage the phone, causing loss of performance and SAR levels exceeding the recommended limits as well as result in non-compliance with local regulatory requirements in your country. To assure optimal phone performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only in its normal-use position. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life. Electrical safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take the necessary precautions not to touch or allow metal objects, such as coins or key rings, to contact or short circuit the battery terminals. Connection to a car Faulty and damaged products Seek professional advice when connecting a phone interface to the vehicle electrical system. Do not attempt to disassemble the phone or its accessory. Only qualified personnel must service or repair the phone or its accessory. General precautions You alone are responsible for how you use your phone and any consequences of its use You must always switch off your phone wherever the use of a phone is prohibited Use of your phone is subject to safety measures designed to protect users and their environment Avoid applying excessive pressure to the device Do not apply excessive pressure on the screen and the device to prevent damaging them and remove the device from your pants pocket before sitting down. It is also recommended that you store the device in a protective case and only use the device stylus or your finger when interacting with the touch screen. Cracked display screens due to improper handling are not covered by the warranty. Device getting warm after prolonged use When using your device for prolonged periods of time, such as when youre talking on the phone, charging the battery or browsing the Web, the device may become warm. In most cases, this condition is normal and therefore should not be interpreted as a problem with the device. 5 Heed service markings Except as explained elsewhere in the Operating or Service documentation, do not service any product yourself. Service needed on components inside the device should be done by an authorized service technician or provider. Protect your phone free place. Always treat your phone and its accessories with care and keep them in a clean and dust-
Do not expose your phone or its accessories to open flames or lit tobacco products. Do not expose your phone or its accessories to liquid, moisture or high humidity. Do not drop, throw or try to bend your phone or its accessories. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its Do not paint your phone or its accessories Do not attempt to disassemble your phone or its accessories, only authorized personnel Do not expose your phone or its accessories to extreme temperatures, maximum 140F accessories. must do so.
(60C). Please check local regulations for disposal of electronic products. Do not carry your phone in your back pocket as it could break when you sit down. Damage requiring service Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provider under the following conditions:
Liquid has been spilled or an object has fallen into the product. The product has been exposed to rain or water. The product has been dropped or damaged. There are noticeable signs of overheating. The product does not operate normally when you follow the operating instructions. Avoid hot areas The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. Avoid wet areas Never use the product in a wet location. Avoid using your device after a dramatic change in temperature When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the moisture to evaporate before using the device. 6 NOTICE: When taking the device from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on power. Avoid pushing objects into product Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving your vehicle. Air bags Mounting accessories Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product should follow the manufacturers instructions and should use a mounting accessory recommended by the manufacturer. Avoid unstable mounting Do not place the product on an unstable base. Use product with approved equipment Adjust the volume Cleaning Small children This product should be used only with personal computers and options identified as suitable for use with your equipment. Turn down the volume before using headphones or other audio devices. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen. Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury, or which could become detached and create a choking hazard. Repetitive motion injuries To minimize the risk of RSI, when Texting or playing games with your phone:
Do not grip the phone too tightly Press the buttons lightly Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text. Take lots of breaks to stretch and relax. 7 Full attention must be given to operating the machinery in order to reduce the risk of an accident. This phone is capable of producing loud noises which may damage your hearing. Operating machinery Loud noise Emergency calls This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications. Not all 911 emergency service providers are capable of receiving location information. Be prepared to report your precise location/address when calling 911. The device location cannot be identified in all circumstances. Regulatory agency identifications For regulatory identification purposes, your product is assigned a model number of A507DL. To ensure continued reliable and safe operation of your device, use only the accessories listed below with your A507DL device. Operating temperature range: 32F to 104F (0C to 40C) NOTE: This product is intended for use with a certified Class Limited Power Source, rated 4.35 Volts DC, maximum 1 Amp power supply unit. Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. 8 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Electronic labeling path: Touch Settings > System > Regulatory & Safety or press *#07#, you can find more information about labeling (1), such as FCC ID. Important Note Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instruction as documented in this manual. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except the transmitters built-in with the device. US Information Concerning the Federal Communications Commission (FCC) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the users hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies, and for information about hearing aid compatibility. Hearing aid compatibility rating for this smartphone: M3/T3 This may vary depending on country.
(1) 9 How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M3 is the better or higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing devices telecoil (T Switch or Telephone Switch) than unrated wireless devices. T3 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro. SAR Information 0.73 W/kg @ 1g (HEAD) 0.86 W/kg @ 1g (BODY) THIS MODEL DEVICE MEETS THE GOVERNMENTS REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the TCL Mobile Limited. Accessories supplied or designated for this product. Use of other accessories may not ensure compliance with the FCC RF exposure guidelines. Your wireless mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S. and international standards bodies:
American National Standards Institute (ANSI) IEEE. C95.1-1992 . National Council on Radiation Protection and Measurement (NCRP). Report 86. 1986. International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996. Ministry of Health (Canada), Safety Code 6. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phone employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg*. 10 The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of https://fjallfoss. fcc.gov/oetcf/eas/reports/GenericSearch.cfm after searching on FCC ID: 2ACCJH131. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications &
Internet Association (CTIA) Web-site as http://http://www.ctia.org/.
* In the U.S. and Canada, the SAR limit for mobile phone used by the public is 1.6 Watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in usage. Normal condition only to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment. Body-worn Operation This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 15 mm must be maintained between the users body and the handset, including the antenna. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Please contact your local dealer for replacement antenna. FCC RF Radiation Exposure Statement This transmitter has been demonstrated co-location compliance requirements with Bluetooth and WLAN. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. 11 Telecommunications & Internet Association (TIA) safety information Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 15 cm
(6 inches) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:
Should ALWAYS keep the phone more than 15 cm (6 inches) from their pacemaker when the phone is turned ON. Should not carry the phone in a breast pocket. Should use the ear opposite the pacemaker to minimize the potential for interference. If you have any reason to suspect that interference is taking place, turn the phone OFF immediately. Hearing aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives. RoHS compliance This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 7 January 2003, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments. Electronic Recycling (Within USA Only):
For more information on Electronic Recycling, please:
1. Visit the Alcatel Electronic Recycling Program website at us.alcatelmobile.com/accessibility-
compliance/electronic-recycling-program/. Battery Recycling (USA & Canada):
Alcatel partners with Call2Recycle to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit USA and Canada website at us.alcatelmobile.com/accessibility-compliance/battery-recycling/ and ca.alcatelmobile.com/
accessibility-compliance/battery-recycling/. 12