FCC ID: 2ACCJH124 LTE/UMTS/GSM Smartphone

Safety and Warranty Information Alcatel VOLTATM CQF2FG0AQAAA Table of contents Safety information ............................................................................................................ 1 General information .......................................................................................................10 2 YEAR LIMITED WARRANTY .......................................................................................12 www.sar-tick.com This device meets applicable national SAR limits of 1.6 W/kg. When carrying the device or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not using it. To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. The device contains magnets which may interfere with other devices and items (such as credit card, pacemakers, defibrillators, etc.). Please maintain at least 150 mm of separation between your phone and the devices/items mentioned above. Safety information .................................. We recommend that you read this chapter carefully before using your device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY Given that studies show that using a device while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their device when the vehicle is not parked. When driving, do not use your device or headphones to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your device emits electromagnetic waves that can interfere with the vehicles electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

- do not place your device on top of the dashboard or within an airbag deployment area,

- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from device RF energy. CONDITIONS OF USE You are advised to switch off the device from time to time to optimize its performance. Switch the device off before boarding an aircraft. Switch the device off when you are in healthcare facilities, except in designated areas. As with many other types of equipment now in regular use, these devices can interfere with other electrical or electronic devices, or equipment using radio frequencies. Switch the device off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere. When the device is switched on, it should be kept at least 150 mm from any medical device such as a pacemaker, a hearing aid, or insulin pump, etc. In particular when using the device, you should hold it against the ear on the opposite side of the device, if applicable. To avoid hearing impairment, move the device away from your ear while using the hands-free mode because the amplified volume might cause hearing damage. 1 Do not let children use the device and/or play with the device and accessories without supervision. When replacing the cover, note that your device may contain substances that could create an allergic reaction. Always handle your device with care and keep it in a clean and dust-free place. Do not allow your device to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer's recommended operating temperature range is 0C(32F) to 50C(122F). At over 50C(122F) the legibility of the devices display may be impaired, though this is temporary and not serious. Emergency call numbers may not be reachable on all cellular networks. You should never rely only on your phone for emergency calls. Do not open, dismantle, or attempt to repair your device yourself. Do not drop, throw, or bend your device. To avoid any injury, do not use the device if the screen is damaged, cracked, or broken. Do not paint the device. Only use batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your device model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Remember to make back-up copies or keep a written record of all important information stored in your device. 2 PRIVACY Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your device regarding taking photographs and recording sounds with your device. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person. The manufacturer, the seller, vendor, and/or service provider of your device disclaim any liability which may result from the improper use of the device. BATTERY burns);

Following air regulation, the battery of your product is not charged. Please charge it first. Observe the following precautions:

- Do not attempt to open the battery (due to the risk of toxic fumes and

- Do not puncture, disassemble, or cause a short circuit in a battery;

- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60C (140F). Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Technology Holdings Limited. and/or its affiliates. Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Ltd. and/or its affiliates. This symbol on your device, the battery, and the accessories means that these products must be taken to collection points at the end of their life:

- Municipal waste disposal centers with specific bins for these items of equipment.

- Collection bins at points of sale. 3 They will then be recycled, so that their components can be reused, preventing substances being disposed of in the environment. In European Union countries:

These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non-European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. CHARGERS Main powered chargers will operate within the temperature range of 0C(32F) to 45C(113F). The chargers designed for your device meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the eco design directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only. Electronic Recycling For more information on Electronic Recycling:

Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/accessibility-compliance/electronicrecycling-

program/

Battery Recycling (USA & Canada):

Alcatel partners with Call2Recycle to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA website at https://us.alcatelmobile.com/accessibility-compliance/

batteryrecycling/ and Canada website at https://ca.alcatelmobile.com/

accessibility-compliance/battery-recycling/. 4 Federal Communications Commission (FCC) Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device has been tested and found to comply with the limits for a Class B digital pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio technician for help. FCC Caution:

Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC RF Exposure Information (SAR):

This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this is set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage near the body with the separation of 15 mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. 5 The exposure standard for wireless employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of www.fcc. gov/oet/ea/fccid after searching on:

FCC ID: 2ACCJH124 This device is HAC M4/T3 compatible. Reference ANSI C63.19 (2011). FCC Hearing Aid Compatibility (HAC) On product, go to Settings > About phone > Legal information >

Hearing Aid Compatibility (HAC). Or go to https://us.alcatelmobile.com/accessibility-compliance/hearing-

aid-compatibility/ and search for FCC ID 2ACCJH124. Exposure to radio frequency On product, go to Settings > About phone > Legal information > RF Exposure. Or go to https://us.alcatelmobile.com/accessibility-compliance/mobile-

and-health/ and search for model 5002R/5002C. SAR compliance for body operation is based on a separation distance of 15 mm between the device and the human body. During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your device is automatically decreased when full power is not needed. The lower the power output of the device, the lower its SAR value. Body-worn SAR testing has been carried out at a separation distance of 15 mm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the device the indicated distance away from the body. 6 Organizations such as the World Health Organization and the US Food and Drug Administration have suggested that if people are concerned and want to reduce their exposure they could use a hands-free accessory to keep the wireless device away from the head or body during use, or reduce the amount of time spent on the device. Please note by using the device some of your personal data may be shared with the main device. It is under your responsibility to protect your own personal data, not to share with it with any unauthorized devices or third party devices connected to yours. For devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using your device as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device. Your device can store personal information in various locations, including a SIM card, memory card, and built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your devices performance and/or have access to private information, including account details, call data, location details, and network resources. Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organizational measures to protect all personal data, for example, against unauthorized or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to:

(i) the technical possibilities available,

(ii) the costs for implementing the measures,

(iii) the risks involved with the processing of the personal data, and

(iv) the sensitivity of the personal data processed. You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile, or contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request. 7 US Information Concerning the Federal Communications Commission

(FCC) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the users hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies, and for information about hearing aid compatibility. Hearing aid compatibility rating for this smartphone: M4/T3 How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing devices telecoil (T Switch or Telephone Switch) than unrated wireless devices. T4 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. 8 For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro. LICENCES microSD Logo is a trademark of SD-3C LLC. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. Alcatel 5002R/5002C Bluetooth Declaration ID D044937 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Google, the Google logo, Android, the Android logo, Google Search TM, Google Maps TM, Gmail TM, YouTube, and Google Play Store are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. 9 General information ............................... Website: https://us.alcatelmobile.com https://ca.alcatelmobile.com Facebook: https://www.facebook.com/alcatelmobileus https://www.facebook.com/alcatelmobileca Call support: U.S.A.: 855-368-0829 Canada: 855-844-6058 Email support: U.S.A.: https://us.alcatelmobile.com/contact Canada: https://ca.alcatelmobile.com/contact Manufacturer: TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong An electronic version of the device user guide is available in English and other languages (according to availability) on our website:

https://us.alcatelmobile.com Your device is a transceiver that operates on Wi-Fi with 2.4GHz and Bluetooth with 2.4GHz. Protection against theft (1) Your device is identified by an IMEI (phone serial number) shown on the packaging label and in the product's memory. We recommend that you note the number the first time you use your device by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your device is stolen. This number allows your device to be blocked, preventing a third person from using it, even with a different SIM card. Disclaimer There may be certain differences between the user manual description and the devices operation, depending on the software release of your device or specific operator services. TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively. This device may contain materials, including applications and software in executable or source code form, which is submitted by third parties for inclusion in this device ("Third Party Materials").

(1) Contact your network operator to check service availability. 10 All third party materials in this device are provided "as is", without warranty of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose or use/third party application, interoperability with other materials or applications of the purchaser and non-infringement of copyright. The purchaser undertakes that TCL Communication Ltd. has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and devices in complying with Intellectual Property rights. TCL Communication Ltd. will at no stage be responsible for the inability or failure of the Third Party Materials to operate on this device or in interaction with any other devices of the purchaser. To the maximum extent permitted by law, TCL Communication Ltd. disclaims all liability for any claims, demands, suits, or actions, and more specifically but not limited to tort law actions, under any theory of liability, arising out of the use, by whatever means, or attempts to use, such Third Party Materials. Moreover, the present Third Party Materials, which are provided free of charge by TCL Communication Ltd., may be subject to paid updates and upgrades in the future; TCL Communication Ltd. waives any responsibility regarding such additional costs, which shall be borne exclusively by the purchaser. The availability of the applications may vary depending on the countries and the operators where the device is used; in no event shall the list of possible applications and software provided with the devices be considered as an undertaking from TCL Communication Ltd.; it shall remain merely as information for the purchaser. Therefore, TCL Communication Ltd. shall not be held responsible for the lack of availability of one or more applications wished for by the purchaser, as its availability depends on the country and the operator of the purchaser. TCL Communication Ltd. reserves the right at any time to add or remove Third Party Materials from its devices without prior notice; in no event shall TCL Communication Ltd. be held responsible by the purchaser for any consequences that such removal may have on the purchaser regarding the use or attempt to use such applications and Third Party Materials. Accessory Wall charger Safety and warranty information USB cable Pre-installed SIM card 11 2 YEAR LIMITED WARRANTY ............... TCT Mobile Inc., offers a 2 year limited warranty on the AT&T 5002R/5002C smart phone that is found to be defective in materials or workmanship upon submission of the following items:

1. Proof of purchase consisting of original invoice or sales slip indicating the date of purchase, dealers name, model and serial number of the product. General Terms and Conditions This warranty is confined to the first purchaser of the product only and is not applicable to cases other than defects in material, design and workmanship. Items and Conditions Not Covered:

Damages resulting from normal wear and tear and/or the need for regular maintenance shall not constitute a defect under the terms of this warranty. Abuse or misuses, including but not solely limited to the failure to use this product for its normal purposes or in accordance with TCTs instructions on usage and maintenance. Defects resulting from usage of the product in conjunction with accessories that are not approved by TCT for use with this product. TCT will not be responsible for any repairs caused by third party component parts, or service that is found to be the cause for the defect or damage of the product. TCT will not be responsible for failure to use the battery in accordance with the specific instructions of core outlined in the product user manual. For example, do not attempt to open sealed devices, such as batteries. Opening of sealed devices may result in bodily injury and/or property damage. Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of TCT. This warranty does not affect the consumers statutory rights nor the consumers rights against the dealer related to their purchase/ sales agreement. 12 TCTs 2 Year Limited Warranty will abide by the following options regarding claims:

1. Repair the TCT product using new or previously used parts that are equivalent to new in performance and reliability. 2. Replace the TCT product with the same model (or with customer consent a product that has similar functionality) formed from new and/

or previously used parts that are equivalent to new in performance and reliability. a. When a TCT product or part is replaced or provided, any replacement item becomes the customers property and the replaced or refunded item becomes TCTs property. b. TCT will not provide any data transfer service. This is the customers responsibility. TCT shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced. Customer should maintain a separate backup copy of the contents of the devices data. 3. All refund requests shall be submitted to the retailer where the device(s) were originally purchased and shall subject to the retailers refund policies. Customers may obtain the retailers return policies at the links provided below:

a. U.S. https://us.alcatelmobile.com/return-policy/

4. Repair or Replacement of any TCT product under the terms of this warranty does not provide right to extension or renewal of the warranty period. 5. Warranty repairs are available free of charge at TCT authorized repair centers for products that comply with the General Terms and Conditions of this warranty. Shipping cost of the defective product(s) to TCT authorized repair center is to be paid by the customer. The customer is responsible for any damage to the defective product during shipment to the authorized repair center. 6. This warranty is not transferrable. This warranty will be the purchasers sole and exclusive remedy and neither TCT nor its service centers shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product. 7. This warranty extends to products purchased and sold within the United States. All products sold in United States will be subject to their respective state and federal laws. 13

Safety and Warranty Information Alcatel INSIGHTTM CQF2FG0AQAAA Table of contents Safety information ............................................................................................................ 1 General information .......................................................................................................10 1 YEAR LIMITED WARRANTY .......................................................................................12 www.sar-tick.com This device meets applicable national SAR limits of 1.6 W/kg. When carrying the device or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not using it. To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. The device contains magnets which may interfere with other devices and items (such as credit card, pacemakers, defibrillators, etc.). Please maintain at least 150 mm of separation between your phone and the devices/items mentioned above. Safety information .................................. We recommend that you read this chapter carefully before using your device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY Given that studies show that using a device while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their device when the vehicle is not parked. When driving, do not use your device or headphones to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your device emits electromagnetic waves that can interfere with the vehicles electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

- do not place your device on top of the dashboard or within an airbag deployment area,

- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from device RF energy. CONDITIONS OF USE You are advised to switch off the device from time to time to optimize its performance. Switch the device off before boarding an aircraft. Switch the device off when you are in healthcare facilities, except in designated areas. As with many other types of equipment now in regular use, these devices can interfere with other electrical or electronic devices, or equipment using radio frequencies. Switch the device off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere. When the device is switched on, it should be kept at least 150 mm from any medical device such as a pacemaker, a hearing aid, or insulin pump, etc. In particular when using the device, you should hold it against the ear on the opposite side of the device, if applicable. To avoid hearing impairment, move the device away from your ear while using the hands-free mode because the amplified volume might cause hearing damage. 1 Do not let children use the device and/or play with the device and accessories without supervision. When replacing the cover, note that your device may contain substances that could create an allergic reaction. Always handle your device with care and keep it in a clean and dust-free place. Do not allow your device to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer's recommended operating temperature range is 0C(32F) to 50C(122F). At over 50C(122F) the legibility of the devices display may be impaired, though this is temporary and not serious. Emergency call numbers may not be reachable on all cellular networks. You should never rely only on your phone for emergency calls. Do not open, dismantle, or attempt to repair your device yourself. Do not drop, throw, or bend your device. To avoid any injury, do not use the device if the screen is damaged, cracked, or broken. Do not paint the device. Only use batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your device model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Remember to make back-up copies or keep a written record of all important information stored in your device. 2 PRIVACY Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your device regarding taking photographs and recording sounds with your device. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person. The manufacturer, the seller, vendor, and/or service provider of your device disclaim any liability which may result from the improper use of the device. BATTERY Following air regulation, the battery of your product is not charged. Please charge it first. Observe the following precautions:

- Do not attempt to open the back cover.

- Do not attempt to eject, replace, or open battery.

- Do not puncture the back cover of your phone.

- Do not burn or dispose of your phone in household rubbish or store it at temperature above 60C (140F). Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations. Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Ltd. and/or its affiliates. This symbol on your device, the battery, and the accessories means that these products must be taken to collection points at the end of their life:

- Municipal waste disposal centers with specific bins for these items of equipment.

- Collection bins at points of sale. 3 They will then be recycled, so that their components can be reused, preventing substances being disposed of in the environment. In European Union countries:

These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non-European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. CHARGERS Main powered chargers will operate within the temperature range of 0C(32F) to 45C(113F). The chargers designed for your device meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the eco design directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only. Electronic Recycling For more information on Electronic Recycling:

Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/accessibility-compliance/electronicrecycling-

program/

Battery Recycling (USA & Canada):

Alcatel partners with Call2Recycle to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA website at https://us.alcatelmobile.com/accessibility-compliance/

batteryrecycling/ and Canada website at https://ca.alcatelmobile.com/

accessibility-compliance/battery-recycling/. 4 Federal Communications Commission (FCC) Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device has been tested and found to comply with the limits for a Class B digital pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help. FCC Caution:

Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC RF Exposure Information (SAR):

This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this is set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage near the body with the separation of 15 mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. 5 The exposure standard for wireless employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of www.fcc. gov/oet/ea/fccid after searching on:

FCC ID: 2ACCJH124 This device is HAC M4/T3 compatible. Reference ANSI C63.19 (2011). FCC Hearing Aid Compatibility (HAC) On product, go to Settings > About phone > Legal information >

Hearing Aid Compatibility (HAC). Or go to https://us.alcatelmobile.com/accessibility-compliance/hearing-

aid-compatibility/ and search for FCC ID 2ACCJH124. Exposure to radio frequency On product, go to Settings > About phone > Legal information > RF Exposure. Or go to https://us.alcatelmobile.com/accessibility-compliance/mobile-

and-health/ and search for model 5002R. SAR compliance for body operation is based on a separation distance of 15 mm between the device and the human body. During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your device is automatically decreased when full power is not needed. The lower the power output of the device, the lower its SAR value. Body-worn SAR testing has been carried out at a separation distance of 15 mm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the device the indicated distance away from the body. 6 Organizations such as the World Health Organization and the US Food and Drug Administration have suggested that if people are concerned and want to reduce their exposure they could use a hands-free accessory to keep the wireless device away from the head or body during use, or reduce the amount of time spent on the device. Please note by using the device some of your personal data may be shared with the main device. It is under your responsibility to protect your own personal data, not to share with it with any unauthorized devices or third party devices connected to yours. For devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using your device as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device. Your device can store personal information in various locations, including a SIM card, memory card, and built-in memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your devices performance and/or have access to private information, including account details, call data, location details, and network resources. Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organizational measures to protect all personal data, for example, against unauthorized or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to:

(i) the technical possibilities available,

(ii) the costs for implementing the measures,

(iii) the risks involved with the processing of the personal data, and

(iv) the sensitivity of the personal data processed. You can access, review, and edit your personal information at any time by logging into your user account, visiting your user profile, or contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request. 7 US Information Concerning the Federal Communications Commission

(FCC) Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the users hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies, and for information about hearing aid compatibility. Hearing aid compatibility rating for this smartphone: M4/T3 How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing devices telecoil (T Switch or Telephone Switch) than unrated wireless devices. T4 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. 8 For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro. LICENCES microSD Logo is a trademark of SD-3C LLC. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners. Alcatel 5002R Bluetooth Declaration ID D044937 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Google, the Google logo, Android, the Android logo, Google Search TM, Google Maps TM, Gmail TM, YouTube, and Google Play Store are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. 9 General information ............................... Website: https://us.alcatelmobile.com https://ca.alcatelmobile.com Facebook: https://www.facebook.com/alcatelmobileus https://www.facebook.com/alcatelmobileca Call support: U.S.A.: 855-368-0829 Canada: 855-844-6058 Email support: U.S.A.: https://us.alcatelmobile.com/contact Canada: https://ca.alcatelmobile.com/contact Manufacturer: TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong An electronic version of the device user guide is available in English and other languages (according to availability) on our website:

https://us.alcatelmobile.com Your device is a transceiver that operates on Wi-Fi with 2.4GHz and Bluetooth with 2.4GHz. Protection against theft (1) Your device is identified by an IMEI (phone serial number) shown on the packaging label and in the product's memory. We recommend that you note the number the first time you use your device by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your device is stolen. This number allows your device to be blocked, preventing a third person from using it, even with a different SIM card. Disclaimer There may be certain differences between the user manual description and the devices operation, depending on the software release of your device or specific operator services. TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively. This device may contain materials, including applications and software in executable or source code form, which is submitted by third parties for inclusion in this device ("Third Party Materials").

(1) Contact your network operator to check service availability. 10 All third party materials in this device are provided "as is", without warranty of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose or use/third party application, interoperability with other materials or applications of the purchaser and non-infringement of copyright. The purchaser undertakes that TCL Communication Ltd. has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and devices in complying with Intellectual Property rights. TCL Communication Ltd. will at no stage be responsible for the inability or failure of the Third Party Materials to operate on this device or in interaction with any other devices of the purchaser. To the maximum extent permitted by law, TCL Communication Ltd. disclaims all liability for any claims, demands, suits, or actions, and more specifically but not limited to tort law actions, under any theory of liability, arising out of the use, by whatever means, or attempts to use, such Third Party Materials. Moreover, the present Third Party Materials, which are provided free of charge by TCL Communication Ltd., may be subject to paid updates and upgrades in the future; TCL Communication Ltd. waives any responsibility regarding such additional costs, which shall be borne exclusively by the purchaser. The availability of the applications may vary depending on the countries and the operators where the device is used; in no event shall the list of possible applications and software provided with the devices be considered as an undertaking from TCL Communication Ltd.; it shall remain merely as information for the purchaser. Therefore, TCL Communication Ltd. shall not be held responsible for the lack of availability of one or more applications wished for by the purchaser, as its availability depends on the country and the operator of the purchaser. TCL Communication Ltd. reserves the right at any time to add or remove Third Party Materials from its devices without prior notice; in no event shall TCL Communication Ltd. be held responsible by the purchaser for any consequences that such removal may have on the purchaser regarding the use or attempt to use such applications and Third Party Materials. Accessory Wall charger Safety and warranty information SIM card pin USB cable Pre-installed SIM card 11 1 YEAR LIMITED WARRANTY ............... TCT Mobile Inc., offers a 1 year limited warranty on all TCL, Alcatel, Alcatel One-Touch, BlackBerry devices that are found to be defective in materials or workmanship upon submission of the following items:

1. Proof of purchase consisting of original invoice or sales slip indicating the date of purchase, dealers name, model and serial number of the product. General Terms and Conditions This warranty is confined to the first purchaser of the product only and is not applicable to cases other than defects in material, design and workmanship. Items and Conditions Not Covered:

Damages resulting from normal wear and tear and/or the need for regular maintenance shall not constitute a defect under the terms of this warranty. Abuse or misuses, including but not solely limited to the failure to use this product for its normal purposes or in accordance with TCTs instructions on usage and maintenance. Defects resulting from usage of the product in conjunction with accessories that are not approved by TCT for use with this product. TCT will not be responsible for any repairs caused by third party component parts, or service that is found to be the cause for the defect or damage of the product. TCT will not be responsible for failure to use the battery in accordance with the specific instructions of core outlined in the product user manual. For example, do not attempt to open sealed devices, such as batteries. Opening of sealed devices may result in bodily injury and/or property damage. Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of TCT. This warranty does not affect the consumers statutory rights nor the consumers rights against the dealer related to their purchase/ sales agreement. TCTs 1 Year Limited Warranty will abide by the following options regarding claims:

1. Repair the TCT product using new or previously used parts that are equivalent to new in performance and reliability. 12 2. Replace the TCT product with the same model (or with customer consent a product that has similar functionality) formed from new and/

or previously used parts that are equivalent to new in performance and reliability. a. When a TCT product or part is replaced or provided, any replacement item becomes the customers property and the replaced or refunded item becomes TCTs property. b. TCT will not provide any data transfer service. This is the customers responsibility. TCT shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced. Customer should maintain a separate backup copy of the contents of the devices data. 3. All refund requests shall be submitted to the retailer where the device(s) were originally purchased and shall subject to the retailers refund policies. Customers may obtain the retailers return policies at the links provided below:

a. U.S. https://us.alcatelmobile.com/return-policy/

b. Canada https://ca.alcatelmobile.com/return-policy/

4. Repair or Replacement of any TCT product under the terms of this warranty does not provide right to extension or renewal of the warranty period. 5. Warranty repairs are available free of charge at TCT authorized repair centers for products that comply with the General Terms and Conditions of this warranty. Shipping cost of the defective product(s) to TCT authorized repair center is to be paid by the customer. The customer is responsible for any damage to the defective product during shipment to the authorized repair center. 6. This warranty is not transferrable. This warranty will be the purchasers sole and exclusive remedy and neither TCT nor its service centers shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product. 7. This warranty extends to products purchased and sold within the United States and Canada. All products sold in United States will be subject to their respective state and federal laws. All products purchased in Canada will be subject to Canadian laws. Company Contact Information USA phone number 855-368-0829 or https://us.alcatelmobile.com/

Canada phone number 855-844-6058 or https://ca.alcatelmobile.com/

13

Getting to Know your Alcatel APPRISETM Phone Setup Touch screen 1. Remove back cover by gently pulling up on the indentation Navigating your phone on the bottom left of the cover. Quick Start Guide Headset port LED Indicator 1 Speaker Alcatel APPRISETM 2. Insert the nano SIM card and microSD card* with gold contacts facing down. Camera Light and proximity sensor Volume keys Power key Google Assistant button Touch screen 3. Ensure that nano SIM and microSDTM cards have been properly secured. Back Recent apps Home Charging Port 4. Put the back cover on.

* microSDTM card sold seperately WARNING: To avoid damage to the phone, only use the standard NANO SIM card provided by your service provider. More information On the web Detailed support information including device specifications and a full user's manual are available at www.cricketwireless.com/support/devices. On the phone Call Customer Care at 1-855-246-2461 or Dial 611 from your cell phone. Accessories For more information about accessories, please visit your local Cricket store or go to www.cricketwireless.com/shop/accessories. Note: Store and online inventories may vary. Product meets FCC Radio Frequency Exposure Guidelines--FCC ID 2ACCJH124. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. 2020 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are registered trademarks under license to Cricket Wireless LLC. Other marks are the property of their respective owners. microSD logo is a trademark of SD-3C, LLC. Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. APPRISETM is a trademark of TCL Communication Technology Holdings Limited. 2020 TCT Mobile Limited. All rights reserved. TCL Communication Technology Holdings Limited reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche). Send a text message 1. From the home screen, tap Messaging. 2. Tap New message button to start a new text message. 3. In the To field, enter a number or a contact name, or select a contact from Favorites or All Contacts. 4. Tap the Type message field and enter your message. 5. Tap to send the message. Send a picture message 1. Follow steps 1-4 above. 2. Tap the Paper Clip. 3. Tap Picture and select desired picture or tap the take a picture to attach. Camera icon to 4. Tap to send the message. HD Voice Capable Enjoy clearer conversations and reduced background noise with HD Voice*. Make a call 1. From the home screen, tap 2. Type a name or phone number, or select one of the Phone. following options:

: To manually enter a phone number.

: To choose from frequently called contacts.

: To choose from a list of people who you have recently called or have called you.

: To make a call from your contacts list. Check voicemail 1. From the home screen, tap 2. Press and hold the 1 key

. Phone, then tap Call waiting Call waiting allows you to answer a second call while putting your existing call on hold. While on a call, you will hear a tone if another call comes in.

: To answer the incoming call.

: To switch between active calls.

: To merge calls.

: To end a call.

* To experience Cricket HD Voice, both callers must have a compatible HD Voice capable smartphone and make the call over Crickets LTE Network or a compatible network. Crickets LTE coverage is not equivalent to its overall network coverage. HD Voice calls made on a compatible device and on the LTE network may not experience an HD Voice connection at times of network congestion. Other carriers networks may interoperate with Crickets LTE network to support an HD Voice call. WARNING: Please dont text and drive. Use your fingertip to tap the screen. Use quick flicks of your finger on the touch screen to swipe up, down, left, or right. Tap Back to return to the previous screen. Tap Home at any time to return to the home screen. Tap Recent apps to access recently viewed apps. phone. Swipe up to access applications on your Notification panel To access alerts, including new messages, emails, and software updates:

From the top of the home screen, drag your finger down to view the notification panel. Swipe right or left to clear individual notifications or tap CLEAR ALL to clear all. With the notification panel open, tap the top of the screen again and drag down to see the Quick Settings menu. Tap to access the complete Settings menu. Email Gmail setup 1. From the home screen, tap Google, then tap Gmail. 2. Enter your email address and tap NEXT and enter your password and then tap NEXT again. 3. Confirm email account settings and tap NEXT. 4. Enter your name which will be displayed on outgoing mails, and then tap FINISH. 1. From the home screen, tap Google, then tap Gmail. 2. To compose a new message, tap 3. Tap the To field and enter email address

. or name. 4. Enter a subject and email message. 5. To attach files to the email message, tap the your selection. Paper Clip icon and make 6. Tap Send icon to send the message. Personalize Set wallpaper To change your home or lock screen wallpaper, touch and hold a blank part of the home screen and tap WALLPAPERS. Select a wallpaper and tap Set wallpaper to set the image and then select whether you want it to appear on the lock screen, home screen, or both. You can also tap additional options. My photos for Add to home screen To add app shortcuts, swipe up to access applications, press and hold the desired app, and drag it to the home screen. Organize home screens To move an app shortcut, press and hold it and then drag it to a new location. To delete it, drag it on top of X Remove at the top of the screen. To create a folder, press and hold an app shortcut and drag it on top of another, then release. To rename a folder, press the folder title to type a new name. Convenient Services & Features Cricket Services These services make using Cricket even better and easier. myCricket: Check account balance, make a quick payment, view usage and access support from the palm of your hand. Visual Voicemail: Quickly view, access and play back your voicemail messages. Easily save important numbers to your Favorites list and respond to messages by calling back or texting. Additional Features Smart Manager: Automatically scans and optimizes your phone to ensure it operates in top form. Set screen lock: Enable an unlock method to keep your phone secure. Select Swipe, Pattern, PIN, Password, or Face Recognition*. Face Recognition will unlock your phone by using the front camera to register your face. Take a picture and video

. 1. From the home screen, tap Camera 2. Zoom in and out by pinching with your fingers. 3. Tap the Shutter or press the Volume Key to take a photo. 4. In Video mode, tap Record to start recording. Tap it again to stop recording. 5. Take a photo while in Video mode by tapping Shutter

. Slide left or right on the camera screen to switch between modes. Filter Tap Filter to apply a live filter to your photos. Pano Tap Pano to capture a panoramic photo. Tap the shutter button and move the phone steadily along in the direction indicated on the screen. The photo will be saved when all the slots are filled, or when pressing the shutter button again.

* Face recognition may not be as secure as Pattern, Pin, or Password locks. Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life. Access Google applications From the home screen, tap Google. Google Go is a web browser you can use to surf the Internet. Google Go YouTube YouTube is an online video-sharing application where users can upload, view, and share videos. Available content includes video clips, TV clips, music videos, and other content Press your phone's dedicated Google Assistant button to quickly ask for help, check the news, make a phone call, and more. Google Maps offers satellite imagery, street maps, 360 panoramic views of streets, real-time traffic conditions, and route planning. Maps Google Pay Google Pay is a simple and fast secure payment service that provides the necessary functions for checkout, allowing you to settle your bills online and in stores with ease. BC CJB2FJ1RKAAA Printed in China Calls and Voicemail Text and picture messaging Camera and video Google applications Create and send an email message Modes and settings Assistant

Model:5002C HW:03 HAC:M4/T3 Made in China FCC ID:2ACCJH124 000000 SKU:XXXXXXXK

=, AULA IMEI: 015732000001025

TCL Communication Ltd. Email: zhizhou.gong@tcl.com Science Park, Hong Kong, China Tel: 0086-755-36611722 Fax: 0086-755-36612000-81722 Request for Class II Permissive Change FCC ID: 2ACCJH124 Data: July 09 2020 TO: Federal Communication Commission To Whom It May Concern, This is to request a Class II Permissive change for FCC ID: 2ACCJH124 originally granted on July 09,2020. The major change filed under this application is as below, otherwise are identical. 1Change the front camera. No hardware or radio change is made. Thank you. Sincerely, V1.0 Gong Zhizhou / Manager TCL Communication Ltd. Tel: 0086-755-36611722 Fax: 0086-755-36612000-81722 Email: zhizhou.gong@tcl.com

TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Authority to Act as Agent Date: __06/07/2020_____ American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern:

_____ TCL Communication Ltd. _____ is authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Expiration Date: ____12 months_____ By:

__________________________ _______Gong Zhizhou

(Signature1)

(Print name) Title:

_________ Product Certification Manager _________________ On behalf of: _______ TCL Communication Ltd. ___________________

(Company Name) Telephone:

_______0086-755-36611722____________________ 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 022818 11 TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Request for Confidentiality Date: _06/07/2020_____ Subject: Confidentiality Request for: ____2ACCJ H124___ Pursuant to FCC 47 CFR 0.457(d) and 0.459 and IC RSP-100, Section 9.4, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent *2 Permanent Permanent Permanent Permanent Permanent *3 Exhibit Block Diagrams External Photos Internal Photos Operation Description/Theory of Operation Parts List & Placement/BOM Tune-Up Procedure Schematics Test Setup Photos Users Manual _____ TCL Communication Ltd._____ has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:

The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public before the requested period has expired. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. NOTE for Industry Canada Applications:

IC currently only distinguishes Permanent Confidentiality exhibits as shown above. Short Term confidentiality is not considered applicable to IC applications. Sincerely, 2 - The asterisked items (*) require further information to be provided to ACB before permanent confidentiality will be extended to these exhibits. Please refer to FCC KDB 726920 and the specific Document link for D01 found at:

https://apps.fcc.gov/oetcf/kdb/forms/FTSSearchResultPage.cfm?switch=P&id=41731 and review section II, 3) regarding specific information that must accompany these requests. 022818 11 TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong By:

(Signature/Title3) Gong Zhizhou

(Print name) 3 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 022818 11

5F, C building, No. 232, Liang Jing Road ZhangJiang High-Tech Park, Pudong Area Shanghai, P.R. China. 201203 TEL: +86(0)21 61460666 FAX: +86(0)21 61460602 Declaration of changes from 5002R to 5002C SOFTWARE MODIFICATIONS:

Protocol Stack changes: No MMS/STK/USAT/USIM changes: No DM/SUPL/VT/FUMO/SWP/HCI: No Other changes detailed:

HARDWARE MODIFICATIONS:

Band changes:NO PCB Layout changes: NO Main components changes:

GSM850 GSM900 GSM1800 GSM1900 UMTS1900 UMTS1700 UMTS850 LTE 2 LTE 4 LTE 5 LTE 12 LTE 14 LTE 30 LTE 66 Bluetooth WiFi GPS Ante nna NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO FM changes:NO Other components changes:NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO Base Band Transceiver ASM Power Amplifier NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO Tx SAW Filter NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO Rx SAW Filter NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO Duplex er NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO LCD/ Speaker/ Camera/ Vibrator changes:Front Camera Other changes detailed:NO MECHANICAL MODIFICATIONS:

Use new metal front/back cover or keypad:NO Mechanical shell changes: NO Whole size of EUT: NO Distance of Ear reference point to bottom of handset: NO Other trinkets to change the surface of handset: NO Other changes detailed:NO APPROVED BY:

Project Manager:

Signature:

Date: 2020/3/25

Declaration of pre-install of OTT voice service Companyletterhead We, TCL Communicated Ltd., as the manufacturer of FCC ID: 2ACCJH124 Model: 5002R, 5002C, declares that this model supports Wi-Fi Calling and only pre-installs Google DUO of OTT service with Android OSand doesnt support any other OTT services. We tested DUO using the software from Google according to KDB 285076 D02v03 Guidance for performing T-Coil tests for air interfaces supporting VOIP to support CMRS based telephone services. APPROVED BY:

Projects Manager: Zhizhou Gong Signature:

Company name: TCL Communication Ltd. Date: June 28, 2020