FCC ID: RAD476 CDMA EVDO BC0/BC1 mobile phone

A564C Quick Start Guide For more information about how to use the device, please go to www.alcatelonetouch.com to download complete user manual. Moreover, from the website you can also consult FAQs, software upgrades, etc. BC English - CJB1970ALAAA Table of contents Your mobile 1 1 Text input 12 2 Phone call 14 3 Contacts 17 4 Messaging 18 5 Email 19 6 Getting connected 20 7 Find my location using GPS satellites 22 8 Data backup 23 9 Factory data reset 23 10 Applications & Internal storage 24 11 Making the most of your phone 25 12 Safety and use 26 This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on page 34 of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 1.0 cm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call. www.sar-tick.com PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. 1 Your phone 11 Keys and connectors Headset connector Front camera Touch screen Home key Back key Menu key Micro-USB Connector 1 Camera Volume key Power key Back key Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc. Home key From any application or screen, touch to return to the Home screen. Touch and hold to access Google search. Menu key Touch to access settings options. Touch and hold to open a list of thumbnail images of apps you've worked with recently. 2 Power key Press: Lock the screen/Light up the screen. Press and hold: Show the pop-up menu to select from Power off/Restart/Airplane mode/ICE Contacts. Press the Power key for more than 9s to restart. Press the Power key to mute the ringtone of an incoming call. Press the Power key and Volume up key to access menu of resetting the phone when powered off. Press the Power key and Volume down key to capture a screenshot. Volume Keys In call mode, adjusts the earpiece or headset volume. In Music/Video/Streaming mode, adjusts the media volume. In general mode, adjusts the ringtone volume. Mutes the ringtone of an incoming call. 3 12 121 Getting started Set-up Removing or installing the back cover Removing and installing the battery Installing and removing the microSD card Charging the battery Connect the battery charger to your phone and main socket respectively. The LED indicator will light while charging. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-

running applications when not in use; reduce the backlight time, etc. 122 Hold down the Power key until the phone powers on. Power on your phone Set up your phone for the first time The first time you power on the phone, you should set the following options: language, date & time, font size, etc. Your phone can power on and you will be able to connect to a Wi-Fi network even if there is no network signal, sign into your Google account and use some of the phone's features. 123 Hold down the Power key from the Home screen until the phone options appear, select Power off. Power off your phone Insert the microSD card with golden contact facing downwards into the slot. To remove the microSD card, slide it out. To avoid data loss and SD card damage, before removing the SD card, please ensure that the SD card is unmounted (Settings\Storage\Unmount SD card). 4 5 Home screen 13 Slide the Home screen horizontally left and right to get a complete view. Touch the Home key to switch to the Home screen. Status bar Status/Notification indicators Touch and drag down to open the notification panel. Touch an icon to open an application. 131 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold To enter the available options for an item, touch and hold the item. For example, select a contact in Contacts, touch and hold this contact, an options list will then appear on screen. Slide/Swipe Slide the screen to scroll up and down the applications, images, and web pages at your convenience. The device also supports one finger zoom in (Message, Browser, Email and Gallery) by double tapping the screen then slide with one finger to zoom in/out). Flick Similar to swiping, but flicking makes it moves quicker. Pinch/Spread Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen. Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view. Auto Rotate is off by default. 6 7 132 From the status bar, you can view both phone status and notification information. Status bar Status icons 3G connected 1x connected No signal Signal strength Airplane mode Roaming Vibrate mode Alarm is set Speakerphone is on Phone microphone is mute Battery is very low Battery is low Bluetooth connected (White) Battery is partially drained Wi-Fi is on Battery is full Notification icons New Gmail message New Email message Missed call Call forwarding is on New text or multimedia message Song is playing Problem with SMS or MMS delivery Connected to VPN New Google Hangouts message Disconnected from VPN New voicemail Upcoming event Screenshot error Screenshot captured microSD card is full Radio is on Uploading data Downloading data Download finished Select input method Connected to a Wi-Fi network Battery is charging An open Wi-Fi network is available Phone is connected via USB cable Bluetooth is on (Gray)

/ Headset connected GPS is on System update available 8 9 Touch and drag down the Status bar to open the Quick setting panel or Notification panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly. Quick setting panel Touch and drag down the Status bar to open the Quick setting panel, where you can enable or disable functions or change modes by touching the icons. Touch to switch to the notification panel. Touch to access Settings, where you can set more items. Search bar 133 The phone provides a Search function which can be used to locate information within applications, the phone or the web. Lock/Unlock your screen 134 To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc. Volume adjustment 135 You can set the ringer, media and phone ringtone volumes to your preference by pressing the Volume up/down key, or touching Settings\Sound\Volume to set the volume. Notification panel When there are notifications, touch and drag down the Status bar to open the Notification panel to read the detailed information. Touch to switch to the quick setting panel. Touch to clear all eventbased notifications (other ongoing notifications will remain). 10 11 2 Text input 21 Using Onscreen Keyboard Onscreen Keyboard settings Touch More from the Home screen, select Settings\Language & input, touch the Settings icon on the right of Android keyboard, and a series of settings will become available for your selection. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by changing the settings (Touch More on the Home screen, then touch Settings\Display\

Auto-rotate screen). 211 Android keyboard Touch to switch "abc/Abc" mode;

Touch & hold to switch "ABC" mode. Touch to switch between symbol and numeric keyboard. Touch & hold to select symbols. Touch to enter voice input; touch & hold to show input options. Swype 212 Swype Input lets you enter a word with one continuous motion: just drag your finger over the letters in the word. Place your finger on the key with the first letter of the word and drag your finger to each subsequent letter without lifting your finger off the screen. Continue until you have finished the word. Lift your finger after the last letter. If Swype Input cannot clearly determine your word, the word choice window opens. Select an alternative word from the list. Touch to enter text or numbers. Touch to switch between "abc/

Abc" mode; Touch & hold to switch between "ABC" mode. Touch & hold to enter settings. Touch & hold to delete all contents immediately. Touch & hold to change language. Touch to enter symbol. Touch & hold to edit. Text editing 22 You can edit the text you have entered. Touch and hold or double-tap within the text you would like to edit. Drag the tabs to change the highlighted selection. The following options will show: Select all Touch the icon or touch the blank area of screen to go back without any action.

, Cut

, Copy and Paste

. 12 13 3 Phone call Placing a call 31 You can easily launch a call using Phone. Touch the Application tab from the Home screen and select Phone. Display the suggested number(s). Touch and hold to access voicemail. Touch to hide/display keyboard Touch to delete numbers. Slide to access the Call log and Contacts. Enter the desired number from the keyboard directly or select a contact from Contacts or Call log by sliding or touching tabs, then touch Call to place the call. The number you entered can be saved to Contacts by touching new contact. If you make a mistake, you can delete the incorrect digits by touching To hang up a call, touch End. and then touching Create

. Speed dial settings 32 You can access this settings screen by touching the Menu key and then touching Speed dial on the Dial screen. Select contacts to define the 2-9 screen keys as speed dialers. 33 Answering or rejecting a call When you receive a call, touch Answer to answer the call, touch Hang up to reject. To mute the ringtone volume of an incoming call, press the Volume up/down key. Consulting your call log 34 You can access your call memory by touching categories of Missed calls, Outgoing calls and Incoming calls. from the Dial screen to view call history in 14 15 4 Contacts You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. 5 Messaging You can create, edit and receive SMS and MMS with this phone. To access this feature, touch the Application tab from the Home screen, then select Messaging. Adding a contact 41 Touch Application tab on the Home screen, select Contacts, then touch the icon list to create a new contact. in the contact 51 Write message On the message list screen, touch the new message icon NEW MESSAGE to write text/multimedia messages. Importing, exporting and sharing contacts 42 From the Contacts screen, touch the Menu key to open the options menu, touch Import/export, then select Import from storage, Export to storage or Share visible contacts. To import/export a single contact from/to storage, select the contact you want to import/export, and touch the icon to confirm. To import/export all contacts from/to storage, select ALL and touch the You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc. From the Contacts screen, touch the Menu key to open the options menu, touch Share visible contacts, then select an account from Open from list, choose a contact and touch the icon to confirm. icon to confirm. Synchronizing contacts in multiple accounts 43 Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone. Touch to view the whole message thread. Touch & hold to open a list of options, such as Delete thread. Touch to create a new message. Sending a text message Enter the mobile phone number of the recipient in the To bar or touch touch the Type message bar to enter the text of the message. When finished, touch the text message. to add recipients and to send An SMS of more than 160 characters will be charged as several SMS. Specific letters

(accent) will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient. 16 17 Sending a multimedia message MMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible phones and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or Subject or email addresses are added. 6 Email Besides your Gmail account, you can also set-up external POP3 or IMAP email accounts in your phone. To access this feature, touch More from the Home screen, then select Email. An email wizard will guide you through the steps to set-up an email account. Enter the email address and password of the account you want to set-up. Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account settings screen to enter settings manually. Alternatively, you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up. Enter the account name and display name in outgoing emails. To add another email account, you can touch the Menu key and Settings. Touch ADD ACCOUNT on the right of the title to create it. To create and send emails Touch the Enter recipient(s) email address(es) in the To field. If necessary, touch the Menu key and touch Add Cc/Bcc to add a copy or a blind carbon copy icon from Inbox screen. to the message. Enter the subject and the content of the message. Touch the Menu key, touch Attach file to add an attachment. Finally, touch If you do not want to send the mail right away, you can touch the Menu and Save draft keys or to send. touch the Back key to save a copy. 7 Getting connected To connect to the Internet with this phone, you can use 3G/1x networks or Wi-Fi, whichever is most convenient. 71 Connecting to the Internet 3G or 1x 711 The first time you turn on your phone, it will automatically configure your network service: 3G, 1x. To check the network connection you are using, touch More from the Home screen, then touch Settings\More\Mobile networks, and touch Access Point Names. Wi-Fi 712 Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network. Wi-Fi can be used on your phone even without SIM signal. To turn Wi-Fi on and connect to a wireless network Touch More from the Home screen, then touch Settings. Touch the switch beside Wi-Fi to turn on/off Wi-Fi. Touch Wi-Fi. The detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks section. Touch a Wi-Fi network to connect. If the network you selected is secured, you are required to enter a password or other credentials (you can contact the service provider for details). When finished, touch Connect. 72 Chrome Using the Chrome, you can enjoy surfing the Web. To access this feature, touch More from the Home screen, then select Chrome. To go to a web page On the Chrome screen, touch the URL box at the top, enter the address of the web page, then confirm. 18 19 Connecting to a computer (1) 73 With a USB cable, you can transfer media files and other files between your microSD card/internal storage and the computer. To connect/disconnect your phone to the computer:

To connect:

Use the USB cable that came with your phone to connect the phone to a USB port on your computer. You will receive a notification that the USB is connected. Open the Notification panel and touch USB connected, then choose a way in the dialog that opens to confirm that you want to transfer files. To disconnect (for mass storage):

Open the Notification panel and touch USB connected. Touch to cancel USB mass storage in the dialog that opens. Before using MTP (Media Transfer Protocol), make sure that the driver (Windows Media Player 11 or higher version) has been installed. To locate data you have transferred or downloaded in your microSD card:

Touch More from the Home screen. Touch File Manager. All data you have downloaded is stored in the File Manager, where you can view media files (videos, photos, music and others), rename files, install applications into your phone, etc. 8 Find my location using GPS satellites To activate your phones global positioning system (GPS) satellite receiver:

Touch More from the Home screen. Touch Settings\Location access. Touch the switch beside Location access to turn on. You can then open Maps to find your location:

Use your phones GPS satellite receiver to pinpoint your location within accuracy as close as several meters (street level). The process of accessing the GPS satellite and setting your phone's precise location for the first time will require up to 5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location. You can change your default connection mode via Settings\Storage\the Menu key\USB computer connection. Some operations which are available under mass storage are not usable under MTP (Media Transfer Protocol) and PTP (Picture Transfer Protocol).

(1) 20 21 9 Data backup This phone enables you to back up your phones settings and other application data to Google Servers, with your Google Account. If you replace your phone, the settings and data youve backed up are restored onto the new phone the first time you sign in with your Google Account. To activate this function:

Touch More from the Home screen. Touch Settings\Backup & reset\Back up my data. When this function is activated, a wide variety of settings and data is backed up, including your Wi-Fi passwords, bookmarks, a list of the applications youve installed, the words youve added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivate this option, you stop backing up your settings, and any existing backups are deleted from Google Servers. 10 Factory data reset To activate factory data reset:

Touch More from the Home screen. Touch Settings\Backup & reset\Factory data reset Touch the Reset phone. Resetting the phone will erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. If you reset the phone in this way, youre prompted to re-enter the same kind of information as when you first started Android. When you are unable to power on your device, there is another way to perform a factory data reset by pressing the Power key and the Volume up key at the same time until the screen lights up. 11 Applications & Internal storage 111 Applications With this phone, some built-in Google applications and other third party applications are available for your convenience. With the built-in applications, you can Communicate with friends. Exchange messages or emails with friends. Track your location, view traffic situations, search for locations and get navigation information to your destination. Download more applications from Google Play Store and more. For more information about these applications, please check the online user manual at:

www.alcatelonetouch.com. Internal storage 112 Touch Settings\Storage to display the amount of internal phone storage used by the operating system, its components, applications (including those you downloaded), permanent and temporary data. If a warning message comes up saying that phone memory is limited, you are required to free up space by deleting some unwanted applications, downloaded files, etc. 22 23 12 Making the most of your phone 121 FOTA Upgrade Using the FOTA Upgrade tool you can update your phone's software. To access Software updates, please touch More from the Home screen, then Settings\About phone\Software updates. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, and touch Install after it is done to complete the upgrade. Now your phone's software will be the latest version. You should turn on data connection before searching for updates. Settings for auto-check intervals is also available once you restart the phone. If you have chosen auto-check, when the system discovers the new version, dialog will pop up to choose download or ignore, the notification also will show in status bar. Safety and use Please read before using your phone THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX. DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING. YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT TO DISASSEMBLE THE DEVICE. Privacy restrictions Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and regulations of your country when using the recording feature of your phone. Disclaimers ANY WEATHER, STOCK, OR OTHER INFORMATION, DATA, OR DOCUMENTATION (ACCESSED INFORMATION) ARE PROVIDED AS IS AND WITHOUT ANY WARRANTY OR ANY TECHNICAL SUPPORT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TCT MOBILE AND ITS AFFILIATES expressly disclaim any and all representations and warranties, arising by law or otherwise, related to the Accessed Information, including without limitation any express or implied representation or warranty of merchantability, fitness for a particular purpose, non-infringement, quality, accuracy, completeness, effectiveness, reliability, or usefulness. Without limiting the foregoing, it is further understood that TCT Mobile and its Affiliates are not responsible for any use of the Accessed Information or the results arising from such use, and that you use such information at your own risk. Limitation of damages TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TCT MOBILE OR ITS AFFILIATES BE LIABLE TO YOU, ANY USER, OR THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, ARISING IN CONTRACT, TORT, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS, REGARDLESS OF THE FORESEEABILITY THEREOF OR WHETHER TCT MOBILE OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AND IN NO EVENT SHALL THE TOTAL LIABILITY OF TCT MOBILE OR ITS AFFILIATES EXCEED THE AMOUNT RECEIVED FROM YOU, REGARDLESS OF THE LEGAL THEORY UNDER WHICH THE CAUSE OF ACTION IS BROUGHT. THE FOREGOING DOES NOT AFFECT ANY STATUTORY RIGHTS WHICH MAY NOT BE DISCLAIMED. 24 25 Important health information and safety precautions When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product. To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions. Electrical safety This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product. Safety precautions for proper grounding installation CAUTION: Connecting to improperly grounded equipment can result in an electric shock to your device. This product is equipped with a USB Cable for connecting with desktop or notebook computer. Be sure your computer is properly grounded (earthed) before connecting this product to the computer. The power supply cord of a desktop or notebook computer has an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet which is properly installed and grounded in accordance with all local codes and ordinances. Safety precautions for power supply unit Use the correct external power source A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product. This product should be operated only with the following designated power supply unit(s). Travel charger: Input: 100-240V 50/60HZ 150mA Output: 5V1000mA Handle battery packs carefully This product contains a Lithium-ion polymer or Lithium-ion battery. There is a risk of fire and burns if the battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures higher than 140F (60C) . WARNING: Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or burns, do not disassemble, crush, puncture, short external contacts, expose to temperature above 140F (60C), or dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product. 26 NOTE: This product should be operated only with the following designated Battery Pack(s). Battery: Lithium 2000 mAh (TLi020F2/ CAB2000013C2) Take extra precautions Keep the battery or device dry and away from water or any liquid as it may cause a short circuit. Keep metal objects away so they dont come in contact with the battery or its connectors as it may lead to short circuit during operation. The phone should only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program. Do not use a battery that appears damaged, deformed, or discolored, or the one that has any rust on its casing, overheats, or emits a foul odor. Always keep the battery out of the reach of babies and small children, to avoid swallowing of the battery. Consult the doctor immediately if the battery is swallowed. Only use the battery with a charging system that has been qualified with the system per this standard, IEEE-Std-172 5-2006. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard. Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-172 5-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service centre for inspection. If the battery leaks:

Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, flush the affected area immediately with clean water and seek medical advice. Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub; rinse with clean water immediately and seek medical advice. Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion. Safety precautions for direct sunlight Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or its battery inside a vehicle or in places where the temperature may exceed 140F (60C), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle. 27 Prevention of hearing loss CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time. Safety in aircraft Due to the possible interference caused by this product to an aircrafts navigation system and its communications network, using this devices phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off your phone by switching to Airplane Mode. Environment restrictions Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Explosive atmospheres When in any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Road safety Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) causes distraction and can lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving. Safety precautions for RF exposure Avoid using your phone near metal structures (for example, the steel frame of a building). Avoid using your phone near strong electromagnetic sources, such as microwave ovens, sound speakers, TV and radio. Use only original manufacturer-approved accessories, or accessories that do not contain any metal. Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines and should be avoided. 28 Interference with medical equipment functions This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics. If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Nonionizing radiation Your device has an internal antenna. This product should be operated in its normal-use position to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment. Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and damage the phone, causing loss of performance and SAR levels exceeding the recommended limits as well as result in non-compliance with local regulatory requirements in your country. To assure optimal phone performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only in its normal-use position. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life. Electrical safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-

circuit the battery terminals. Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and damaged products Do not attempt to disassemble the phone or its accessory. Only qualified personnel must service or repair the phone or its accessory. 29 General precautions You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment. Avoid applying excessive pressure to the device Do not apply excessive pressure on the screen and the device to prevent damaging them and remove the device from your pants pocket before sitting down. It is also recommended that you store the device in a protective case and only use the device stylus or your finger when interacting with the touch screen. Cracked display screens due to improper handling are not covered by the warranty. Device getting warm after prolonged use When using your device for prolonged periods of time, such as when youre talking on the phone, charging the battery or browsing the Web, the device may become warm. In most cases, this condition is normal and therefore should not be interpreted as a problem with the device. Heed service markings Except as explained elsewhere in the Operating or Service documentation, do not service any product yourself. Service needed on components inside the device should be done by an authorized service technician or provider. Protect your phone Always treat your phone and its accessories with care and keep them in a clean and dust-

free place. Do not expose your phone or its accessories to open flames or lit tobacco products. Do not expose your phone or its accessories to liquid, moisture or high humidity. Do not drop, throw or try to bend your phone or its accessories. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. Do not paint your phone or its accessories. Do not attempt to disassemble your phone or its accessories, only authorised personnel must do so. Do not expose your phone or its accessories to extreme temperatures, maximum 140F (60C). Please check local regulations for disposal of electronic products. Do not carry your phone in your back pocket as it could break when you sit down. Damage requiring service Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provider under the following conditions:

Liquid has been spilled or an object has fallen into the product. The product has been exposed to rain or water. The product has been dropped or damaged. There are noticeable signs of overheating. The product does not operate normally when you follow the operating instructions. 30 Avoid hot areas The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. Avoid wet areas Never use the product in a wet location. Avoid using your device after a dramatic change in temperature When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the moisture to evaporate before using the device. NOTICE: When taking the device from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on power. Avoid pushing objects into product Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered. Air bags Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving your vehicle. Mounting accessories Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product should follow the manufacturers instructions, and should use a mounting accessory recommended by the manufacturer. Avoid unstable mounting Do not place the product with an unstable base. Use product with approved equipment This product should be used only with personal computers and options identified as suitable for use with your equipment. Adjust the volume Turn down the volume before using headphones or other audio devices. Cleaning Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen. Small children Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard. 31 Repetitive motion injuries To minimise the risk of RSI, when Texting or playing games with your phone:

Do not grip the phone too tightly Press the buttons lightly Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text. Take lots of breaks to stretch and relax. Operating machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident. Loud noise This phone is capable of producing loud noises which may damage your hearing. Emergency calls This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications. Regulatory agency identifications For regulatory identification purposes, your product is assigned a model number of A564C. To ensure continued reliable and safe operation of your device, use only the accessories listed below with your A564C device. Operating temperature range: 32F to 104F (0C to 40C) NOTE: This product is intended for use with a certified Class Limited Power Source, rated 4.35 Volts DC, maximum 1 Amp power supply unit. Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. 32 FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Important Note Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instruction as documented in this manual. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except the transmitters built-in with the device. FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01- 09 modified the exception of wireless phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless phones be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities. While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones, to assist hearing device users find phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the users hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not rated. M4 is the better/higher of the two ratings. Your device is rated M4. T-Ratings: Phones rated T4 meet FCC requirements and are likely to be more usable with a hearing aids telecoil than phones that are not rated. T4 is the better/higher of the two ratings. Your device is rated T4. Please power off the Bluetooth function while using hearing aid devices with your ALCATEL A564C. 33 Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless phone rating values are then added together. A sum of 5 is considered acceptable for normal use. A sum of 6 is considered for better use. A sum of 8 is considered for best use. In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M4 level rating, the sum of the two values equal M5. This should provide the hearing aid user with normal usage while using their hearing aid with the particular wireless phone. Normal usage in this context is defined as a signal quality that is acceptable for normal operation. This methodology applies equally for T ratings. The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous with the UT mark. The M and T marks are recommended by the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19-2011 standard. For information about hearing aids and digital wireless phones FCC Hearing Aid Compatibility and Volume Control:

http://www.fcc.gov/cgb/dro/hearing.html Gallaudet University, RERC:

https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm SAR Information 0.73 W/kg @ 1g (HEAD) 0.753 W/kg @ 1g (BODY) THIS MODEL DEVICE MEETS THE GOVERNMENTS REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the TCT Mobile Limited. Accessories supplied or designated for this product. Use of other accessories may not ensure compliance with the FCC RF exposure guidelines. Your wireless mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S. and international standards bodies:

American National Standards Institute (ANSI) IEEE. C95.1-1992 . National Council on Radiation Protection and Measurement

(NCRP). Report 86. 1986. International Commission on Non-Ionizing Radiation Protection

(ICNIRP) 1996. 34 Ministry of Health (Canada), Safety Code 6. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phone employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg*. The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of https://fjallfoss.fcc. gov/oetcf/eas/reports/GenericSearch.cfm after searching on FCC ID: RAD467 Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web-site as http://http://www.ctia.org/.

* In the U.S. and Canada, the SAR limit for mobile phone used by the public is 1.6 Watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in usage. Normal condition only ensures the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment. Body-worn Operation This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 1 cm must be maintained between the users body and the handset, including the antenna. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Please contact your local dealer for replacement antenna. FCC RF Radiation Exposure Statement This Transmitter has been demonstrated co-location compliance requirements with Bluetooth and WLAN. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. 35 Telecommunications & Internet Association (TIA) safety information Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 15 cm

(6 inches) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:

Should ALWAYS keep the phone more than 15 cm (6 inches) from their pacemaker when the phone is turned ON. Should not carry the phone in a breast pocket. Should use the ear opposite the pacemaker to minimize the potential for interference. If you have any reason to suspect that interference is taking place, turn the phone OFF immediately. Hearing aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives. RoHS compliance This product is in compliance with Directive 002/95/EC of the European Parliament and of the Council of 7 January 2003, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments. 36 37

Quick Start Guide Thanks for choosing ALCATEL ONETOUCH. This Quick Start Guide is designed to help you set up and use your new ALCATEL ONETOUCH POP ICON. For more information about how to use your POP ICON, please go to www.alcatelonetouch.com to download the complete user manual. For additional support, please refer to the Frequently Asked Questions section of the website. English-CJB197001AAA 1 Table of contents Your mobile 3 1 Text input 14 2 3 Phone call 15 4 Messaging 17 5 Email 18 Getting connected19 6 Google Maps21 7 Data backup24 8 Factory data reset 24 9 10 Applications & Internal storage25 Safety and use26 General information33 TCT Mobile Inc Warranty34 Troubleshooting 36 www.sar-tick.com This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in RADIO WAVES part of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise, maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call. 1 Your mobile 11 Keys and connectors Headset port Front camera Touch screen Back key Home key Menu key PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. 2 Micro-USB port 3 Camera Speaker Volume key Power key Power key Press: Lock the screen/Turn on the screen Press and hold: Power on or generate a pop up menu providing more options, such as Power off, Restart, Airplane mode, etc. Press and hold Power key and Volume down key to capture a screenshot. Press to light up the screen when it dims during a call. Mute the ringtone of an incoming call. Volume keys In call mode: adjusts the earpiece or headset volume. In Music/Video/Streaming mode: adjusts the media volume. In general mode: adjusts the ringtone volume. Mute the ringtone of an incoming call. In Camera mode: use as capture key to take a photo and start or stop video recording. Press to light up the screen when it dims during a call. Menu key Touch to access Wallpaper, Manage applications or Settings. Touch and hold: Touch and hold to open a list of recent apps. Home key While on any application or screen, touch to return to the Home screen. Back key Touch to go back to the previous screen, or to close a dialog box, options menu, notification panel, etc. 4 5 12 Getting started 121 Set-up Installing or removing the back cover Charging the battery Connect the battery charger to your smartphone and wall outlet. If the battery is very low, there will be no indication that power is being received until the charge is sufficient to show the charging status bar. It may take up to 20 minutes to display the battery charger indicator on the screen. To reduce power consumption and energy waste, once the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, Bluetooth or background-running applications when not in use; reduce the backlight time, etc. 122 Power on your smartphone Hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up. Setting up your smartphone for the first time The first time you power on the smartphone, you should set the following options: language, date & time, Google account, etc. 123 Power off your smartphone Hold down the Power key until the Phone options appear, select Power off. Inserting or removing the battery Inserting or removing the MicroSD card To install a microSD card, Place the microSD card into the slot with the gold contacts facing downward and gently insert the SD card until it locks into the slot. Insert battery into slot until locked in position, then close the battery cover. To remove it, remove the battery cover and battery, slide the microSD card from slot gently. Before inserting/removing the MicroSD card, you should ensure the phone is off, to protect it from data corruption or damage. Regularly removing or inserting the MicroSD card may cause the smartphone to restart. 6 7 13 Home screen You can bring items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Slide the Home screen horizontally left and right to get a complete view of the home screen. Touch the Home key to switch to Home screen. Status bar Status/Notification indicators 131 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold Touch and hold the home screen to choose wallpaper. Favorite application tray Touch to open the application. Touch and hold to move or change applications. Application tab Touch to open main menu. Drag Place your finger on any item to drag it to another location. Slide/Swipe Slide the screen to scroll up and down the web pages; slide left and right to view applications, images. Flick Similar to swiping, but flicking makes screens move quicker. Pinch/Spread Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen. Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways. 8 9 132 Status bar From status bar, you can view both phone status (to the right side) and notification information (to the left side). Status icons 3G connected 1x connected No signal Signal strength Vibrate mode Alarm is set Speakerphone is on Phone microphone is mute Airplane mode Battery is very low Roaming Bluetooth connected

(White) Wi-Fi is on Connected to a Wi-Fi network Battery is low Battery is partially drained Battery is full Battery is charging Bluetooth is on (Gray)

/ Headset connected Notification icons New Gmail message Missed call New Email message Call forwarding is on New text or multimedia message Problem with SMS or MMS delivery New Google Hangouts message Song is playing Connected to VPN Disconnected from VPN New voicemail Radio is on Upcoming event Uploading data Screenshot error Downloading data Screenshot captured Download finished microSD card is full Select input method An open Wi-Fi network is available Phone is connected via USB cable GPS is on System update available 10 11 Touch and drag down the Status bar to open the Quick setting panel or Notification panel. Touch and drag up to close it. When there are notifications, you may touch and drag the Status bar with two fingers to access Quick setting panel directly. Quick setting panel You can enable or disable functions or change modes by touching the icons on Quick setting panel. Touch to switch to the notification panel Notification panel When there are notifications, touch and drag down the Status bar to open the Notification panel and read the detailed information. Touch to switch to the Quick setting panel Touch to clear all eventbased notifications (other ongoing notifications will remain) 133 Lock/Unlock your screen To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN, password, etc. 134 Personalize your Home screen Add You can touch and hold a folder, an application or a widget to activate the Move mode, and drag the item to any Home screen as you prefer. Reposition Touch and hold items to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen. Remove Touch and hold the item you wish to remove, this will activate Move mode, drag the item to the top of the screen and release after the item turns red. Create folders To improve the organization of items (shortcuts or applications) on the Home screen, you can add them to a folder by stacking one item on top of another. Wallpaper customization Touch Menu key then touch Wallpaper to customize wallpaper. 135 Volume adjustment You can set ringer, media and phone ringtone volume to your preference by pressing Volume up/down key or touching Settings\

Sound. 12 13 2 Text input 21 Using Onscreen Keyboard Onscreen Keyboard settings From the application list screen, select Settings\Language & input, on the right of Android keyboard, and touch the Settings icon then a series of settings are available for your selection. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by changing the settings (Touch Settings\Display\Auto-rotate screen). 211 Android keyboard Touch to switch between "abc/Abc"

mode; Touch & hold to switch between

"abc/ABC" mode. Touch to switch between symbol and numeric keyboard. Touch & hold, then select to enter symbols/emoticons. Touch & hold to show input options;

Touch to enter voice input. 212 Text editing You can edit the text you have inputted. Touch and hold or double-tap within the text you would like to edit. Drag the cursor to change the highlighted selection. The following options will appear: Select all

, Cut

, Copy and Paste Touch the icon

. to confirm. 3 Phone call 31 Placing a call Touch on the home screen to access Phone application. Dial screen Touch and hold to access Voicemail Touch to delete digits Touch to enter Call logs Touch to get more options Enter the desired number from the keyboard directly or select a contact from Contacts or Call log, then touch to place the call. The number you entered can be saved to Contacts by touching and then touch Add to Contacts. To end a call, touch

. 32 Answering or rejecting a call When you receive a call, touch Answer to answer the call, touch Hang up to reject the call. To mute incoming calls, press the Volume up/down key. 14 15 33 Call History You can access your call memory by touching from the Dial screen to view call history in categories of Incoming calls, Outgoing calls, and Missed calls. 34 Speed dial settings From the Dial screen, touch desired contacts for numbers 2 9.

, select Speed Dial and choose your 35 Adding a contact From the Home screen, select Phone app, then touch the icon in the contact list to create a new contact. 36 Importing, exporting and sharing contacts to confirm. From Contacts screen, touch to open the options menu, touch Import/Export, then choose Import from storage, Export to storage, Share visible contacts. To import/export a single contact from/to storage or account, choose a target storage device, select the contact you want to import/export, touch To import/export all contacts from/to storage or account, choose a target storage device, touch Select all and You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, SMS or Email. and Share from the Touch a contact you want to share, touch contact details screen, then select the application to perform this action. to confirm. 37 Synchronizing contacts in multiple accounts Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone. 4 Messaging You can create, edit and receive SMS and MMS with this smartphone. To access this feature, touch from the Home screen. Touch to view the whole message thread Touch and hold to Delete thread Touch to create a new message Sending a text message to add Enter the mobile phone number of the recipient or touch recipients, touch Type message bar to enter the text of the message. When finished, touch to send the text message. An SMS of more than 160 characters will be charged as several SMS. Specific (accented) letters will also increase the size of the SMS; this may cause multiple SMS to be sent to your recipient. Sending a multimedia message MMS enables you to send video clips, images, photos, animations, slides and audio to other compatible phones and e-mail addresses. An SMS will be converted to MMS automatically when media files

(image, video, audio, slides, etc.) are attached or Subject or email addresses are added. 16 17 5 Email In addition to your Gmail account, you can also set-up external POP3, IMAP, or Exchange email accounts to your phone. To access this function, touch touch Email. An email wizard will guide you through the steps to set-up an email account. Enter the email address and password of the account you want from the Home screen and then to set-up. Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account settings screen to enter settings manually. Alternatively, you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up. Enter the account name and display name in outgoing emails. To add another email account, you can touch Menu key and Settings, and finally touch ADD ACCOUNT on the right of the title to create the account. To create and send emails from Inbox screen. Touch the icon Enter recipient(s) email address(es) in To field. If necessary, touch Menu icon and touch Add Cc/Bcc to add a copy or a blind carbon copy to the message. Enter the subject and the content of the message. Touch Menu icon

, touch Attach file to add an attachment. to send Finally, touch If you do not want to send the mail right away, you can touchMenu key and Save draft or touch Back key and your message will be automatically saved in the same thread. 6 Getting connected To connect to the Internet with this phone, you can use EvDo/1x networks or Wi-Fi, whichever is most convenient. 61 Connecting to the Internet 611 EvDo/1x The first time you turn on your phone, it will automatically configure your network service: EvDo, 1x. To check the network connection you are using, touch from the Home screen, then touch Settings\More\Mobile networks, and touch Access Point Names. 612 Wi-Fi Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network. Wi-Fi can be used on the phone even without a service. on Quick setting panel to get to Settings. To turn Wi-Fi on and connect to a wireless network Touch Touch the switch Touch Wi-Fi, detailed information of all detected Wi-Fi networks beside Wi-Fi to turn on/off Wi-Fi. is displayed in the Wi-Fi networks section. Select a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials

(contact network operator for details). When finished, touch Connect. 62 Chrome Using Chrome, you can enjoy surfing the Web. To access this function, touch Application tab from the Home screen, then touch Chrome To go to a web page On Browser screen, touch the URL box at the top, enter the address of to confirm. If the URL box has contents, the web page, then touch please touch clear button 'X' to clear the contetns at first. 18 19 7 Google Maps 71 Get My Location 711 Choose a data source to decide My Location to access Settings, then Drag down Notifications panel and touch touch Location acess. Touch the switch beside Location to turn on Location. 712 Open Google Maps and view My Location Touch Applications icon Maps. from the Home screen, then touch icon on the map to view My Location. Touch The map will then center on a blue dot with a blue circle around. Your actual position is within the blue circle. 63 Connecting to a computer With the USB cable, you can transfer media files and other files between internal storage and a computer. To connect your phone to the computer:

Use the USB cable that came with your phone to connect the phone to a USB port on your computer. You will receive a notification that the USB is connected. If you use MTP or PTP, your phone will be automatically connected. For Windows XP or lower operating systems, you should download and install Windows Media Player 11 on your computer. All data you have downloaded is stored in File Manager, where you can view media files (videos, photos, music and others), rename files, install applications on your smartphone, etc. 64 WiFi Hotspot and USB Tethering You can share your smartphone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. To turn on USB tethering or Portable Wi-Fi hotspot Connect your phone to the computer via USB cable. on Quick setting panel to get to Settings Touch Touch More\Tethering & portable hotspot. Select checkbox for USB tethering or turn on Protable Wi-Fi hotspot to activate this function. These functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas. You can check data usage by touching Settings\Data usage. To move the map, drag the map with your finger. To zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-tapping a location on screen. To clear the map history, touch Menu icon Settings\Maps history, touch and then touch

. 20 21 72 Search for a location While viewing a map, touch the search icon function. In the search box, enter an address, a city or a local business. Touch the icon appear on the map as red dots. You can touch one to show a label. to search, and in a while your search results will to activate search Touch to show more information. Touch to show detail information. 73 Star a location Just like bookmarking a web address on the Internet, you can star any position on the map for later use. 731 How to star (or unstar) a location Touch & hold a location on a map. Touch the address rectangle that opens. Touch the gray star at the top of the screen to star the location. (Or touch a gold star to unstar that location). at the upper-right corner, and touch Saved places. 732 View a list of starred items Touch The list of your starred items and their addresses opens. Touch a location in the list to view it. 74 Get driving, public transportation or walking directions 741 Get suggested routes for your trip Touch icon from Maps screen. Touch enter bar or the triangle to edit your start point by one of the following methods: entering an address, using My Location, selecting a start point on a map, selecting a starred item, selecting an address from your contacts or using search history. Do likewise for your end point. To reverse directions, touch Then select a transport mode: driving by car, using public

. transportation, or walking directions. Finally touch GET DIRECTIONS. A couple of suggested routes will appear in a list. Touch any routes to view their respective detailed directions. To get reverse directions for a route youve already made, simply open that routes directions window and touch Menu key and Reverse. No need to enter your start point and end point again. 22 23 8 Data backup on Quick setting panel to get to Settings. This phone enables you to back up your phones settings and other application data to Google Servers, with your Google Account. If you replace your phone, the settings and data youve backed up are restored onto the new phone the first time you sign in with your Google Account. To activate this function:

Touch Touch Backup & reset\Back up my data to mark the checkbox. Once activated, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications youve installed, the words youve added to the dictionary using the onscreen keyboard, and most of the settings configured within the Settings application. If you deactivated this option, settings are no longer backed up, and any existing backups are deleted from Google Servers. 9 Factory data reset on Quick setting panel to get to Settings. To perform factory data reset:

Touch Touch Backup & reset\Factory data reset Touch Reset phone\Erase everything Phone reset will erase all of your personal data from internal phone storage, including your Google Account information, any other accounts, your system and application settings, and any downloaded applications. When you are unable to power on your cellphone, there is another way to perform a factory data reset by pressing the Volume up key and the Power key simultaneously until the screen lights up. 10 Applications &

Internal storage 101 Applications With this phone, some built-in Google applications and other third party applications are available for your convenience. With the built-in applications, you can:

Communicate with friends Exchange messages or emails with friends Track your location, view traffic situations, search for locations and get navigation information to your destination Download more applications from Google Play Store and more. For more information about these applications, please check the online user manual at: www.alcatelonetouch.com. 102 Internal storage Touch Settings\Storage to display the amount of internal phone storage used by the operating system, its components, applications

(including those you downloaded), permanent and temporary data. All personal music, pictures, applications, and files will be saved in internal phone storage. If a warning message comes up saying that phone memory is limited, you are required to free up space by deleting some unwanted applications, downloaded files, etc. 24 25 Safety and use We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. When driving, do not use your mobile phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your mobile phone emits electromagnetic waves that can interfere with the vehicles electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

- do not place your mobile phone on top of the dashboard or within an airbag deployment area,

- check with your car dealer or the car manufacturer to make sure that the cars electronic devices are shielded from mobile phone RF energy. CONDITIONS OF USE:

You are advised to switch off the mobile phone from time to time to optimize its performance. Remember to abide by local authority rules of mobile phone use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas. Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Switch the mobile phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider. To avoid hearing impairment, answer the call before holding your mobile phone to your ear. Also move the handset away from your ear while using the hands-free option because the amplified volume might cause hearing damage. It is recommended to have proper supervision while small children use your mobile phone. When replacing the cover please note that your phone may contain substances that could create an allergic reaction. Always handle your mobile phone with care and keep it in a clean and dust-free place. Do not allow your mobile phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturers recommended operating temperature range is -10C (14F) to +55C (131F) (the max value depends on device, materials and housing paint/texture). Over 55C (131F) the legibility of the mobile phones display may be impaired, though this is temporary and not serious. Do not open or attempt to repair your mobile phone yourself. Do not drop, throw or try to bend your mobile phone. Do not use the mobile phone if the glass made screen, is damaged, cracked or broken to avoid any injury. Do not paint it. Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your mobile phone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. 26 27 Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your mobile phone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your mobile phone or enabling a flashing-lights feature on your mobile phone. Parents should monitor their childrens use of video games or other features that incorporate flashing lights on the mobile phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

- Play at the farthest distance possible from the screen. When you play games on your mobile phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:

- Take a minimum of a 15-minute break every hour of game playing.

- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. PRIVACY:

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy. 28 It is the users sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone. BATTERY AND ACCESSORIES:

Before removing the battery from your phone, please make sure that the phone is switched off. Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery.

- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60C.Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates. This symbol on your telephone, the battery and the accessories means that these products must be taken to collection points at the end of their life:

- Municipal waste disposal centers with specific bins for these items of equipment

- Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries:

These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non European Union jurisdictions:

Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIAs Recycling Program at www.recyclewirelessphones.com CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS 29 CHARGERS Home A.C./ Travel chargers will operate within the temperature range of: 0C (32F) to 40C (104F). The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only. Output: 5 V, 1000 mA Lithium 2000 mAh Characteristics of power supply (depending on the country):

Travel charger: 100-240 V, 50/60 Hz, 150 mA Battery:

RADIO WAVES:

THIS MOBILE PHONE MEETS THE GOVERNMENTS REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health. The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile phone. Before a mobile phone model is available for sale to the public, compliance with national regulations and standards must be shown. The highest SAR value for this model mobile phone when tested is 0.73 W/Kg for use at the ear and 1.387 W/Kg for use close to the body. While there may be differences between the SAR levels of various mobile phones and at various positions, they all meet the government requirement for RF exposure. For bodyworn operation, the mobile phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their childrens RF exposure by limiting the length of calls, or using hands-free devices to keep mobile phones away from the head and body. (fact sheet n193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh-emf. Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. For other devices, they bear the following statement:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference

(2) this device must accept any interference received, including interference that may cause undesired operation. 30 31 Your mobile phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body. Hearing Aid Compatibility Your mobile phone is rated: For Hearing Aid, to assist hearing device users in finding mobile phones that may be compatible with their hearing devices. This device is HAC M4/T4 compatible. Reference ANSI C63.19-2011. For more information please visit our website http://www. alcatelonetouch.com FCC ID: RAD 476 LICENSES The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ALCATEL ONETOUCH A564R Bluetooth Declaration ID D022419 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Google, the Google logo, Android, the Android logo, Google Search TM, Google MapsTM, Gmail TM, YouTube, Google Play Store, Google Latitude TM and Hangouts TM are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you touch and hold Google legal in Settings\ About phone\ Legal information) (1). You have purchased a product which uses the open source (http://

opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT. You may download the source codes from http://sourceforge.net/

projects/alcatel/files/. The provision of the source code is free of charge from internet. General information Website: www.alcatelonetouch.com Facebook: http://www.facebook.com/alcatelonetouchusa Twitter: http://www.twitter.com/alcatel1touch Hot Line Number:

In North America, call 855-368-0829 for technical support. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com Your telephone is a transceiver that operates on 1X and EVDO. Protection against theft (1) Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging label and in the products memory. We recommend that you note the number the first time you use your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your mobile phone is stolen. Disclaimer There may be certain differences between the user manual description and the mobile phones operation, depending on the software release of your mobile phone or specific operator services. TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively. It may not be available according to the countries.

(1) Contact your network operator to check service availability.

(1) 32 33 There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile Inc. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. How to obtain Support: Contact the customer care center by calling 855-368-0829 or going to (http://www.alcatelonetouch.com/usa/). We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition, you may utilize our out of warranty repair options. How to obtain Hardware Service within the terms of this warranty:

Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g. original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carriers name, alternate daytime phone number, and email address with a complete problem description. Only ship the device. Do not ship the memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center. TCT Mobile Inc. is not responsible for devices that do not arrive at the service center or are damaged in transit. Insurance is recommended with proof of delivery. Upon receipt, the service center will verify the warranty conditions, repair, and return your device to the address provided in the RMA. TCT Mobile Inc Warranty TCT Mobile Inc. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the companys option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the companys option without charge for parts or labor directly related to the defect(s). The limited warranty for your wireless device will be voided if any of the following conditions occur:

Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used;

Connection to any equipment not supplied or not recommended by TCT Mobile Inc.;

Modification or repair performed by individuals not authorized by TCT Mobile Inc. or its affiliates;

Changes to the device operating system by the user or third party applications;

Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;

Removal or altering of the wireless devices event labels or serial numbers (IMEI);

Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;

Rooted devices. Damage as result of physical abuse regardless of cause. 34 35 Troubleshooting Before contacting the service center, you are advised to follow the instructions below:

You are advised to fully charge (

) the battery for optimal operation. Avoid storing large amounts of data in your phone as this may affect its performance. Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the power key and the Volume up key at the same time). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via Android Manager before doing formatting and upgrading. and carry out the following checks:

My phone cannot be switched on or is frozen When the phone cannot be switched on, charge for at least 20 minutes to ensure the minimum battery power needed, then try to switch on again. When the phone falls into a loop during power on-off animation and the user interface cannot be accessed, press and hold the Volume down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs. If neither method is effective, please reset the phone using the Power key and the Volume up key, (holding both together). My phone has not responded for several minutes Restart your phone by pressing and holding the Power key. My phone turns off by itself Check that your screen is locked when you are not using your phone, and make sure the Power key is not accidentally contacted while the screen is unlocked. Check the battery charge level. My phone cannot charge properly Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. Make sure charging is carried out under normal conditions (0C to +40C). When abroad, check that the voltage input is compatible. 36 My phone cannot connect to a network or No service is displayed Try connecting in another location. Verify the network coverage with your operator. Try selecting the available network(s) manually Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. Check your phone's Internet connecting settings. Make sure you are in a place with network coverage. Try connecting at a later time or another location. Unable to make outgoing calls Make sure you have dialled a valid number and have touched Call. For international calls, check the country and area codes. Make sure your phone is connected to a network, and the network is not overloaded or unavailable. Check your subscription status with your operator (credit, etc.). Make sure you have not barred outgoing calls. Make sure that your phone is not in airplane mode. Unable to receive incoming calls Make sure your phone is switched on and connected to a network

(check for overloaded or unavailable network). Check your subscription status with your operator (credit, etc.). Make sure you have not forwarded incoming calls. Make sure that you have not barred certain calls. Make sure that your phone is not in airplane mode. The callers name/number does not appear when a call is received Check that you have subscribed to this service with your operator. Your caller has concealed his/her name or number. The sound quality of the calls is poor You can adjust the volume during a call by pressing the Volume Up/Down key. Check the network strength Make sure that the receiver, connector or speaker on your phone

. is clean. I am unable to use the features described in the manual Check with your operator to make sure that your subscription includes this service. Make sure this feature does not require an ALCATEL ONETOUCH accessory. 37 How to make your battery last longer Make sure you follow the complete charge time (minimum 2.5 hours). After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. Adjust the brightness of screen as appropriate Extend the email auto-check interval for as long as possible. Update news and weather information on manual demand, or increase their auto-check interval. Exit background-running applications if they are not being used for a long time. Deactivate Bluetooth or Wi-Fi when not in use. The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures. When I select a number from my contacts, the number cannot be dialled Make sure that you have correctly recorded the number in your file. Make sure that you have selected the country prefix when calling a foreign country. My callers are unable to leave messages on my voicemail Contact your network operator to check service availability. I cannot access my voicemail Make sure your operators voicemail number is correctly entered in

"Voicemail number". Try later if the network is busy. I am unable to send and receive MMS Check your phone memory availability as it might be full. Contact your network operator to check service availability and check MMS parameters. Verify the server center number or your MMS profile with your operator. The server center may be swamped, try again later. I am unable to connect my phone to my computer Install ALCATEL Smart suite. Check that your USB driver is installed properly. Open the Notification panel to check if the ALCATEL Smart suite has been activated. Check that you have marked the checkbox of USB debugging. To access this function, touch Settings\About phone, then touch Build number 7 times. Then touch Settings\Development\USB debugging. Check that your computer meets the requirements for ALCATEL Smart suite Installation. Make sure that youre using the right cable from the box. I am unable to download new files Make sure there is sufficient phone memory for your download. Check your subscription status with your operator. The phone cannot be detected by others via Bluetooth Make sure that Bluetooth is turned on and your phone is visible to other users. Make sure that the two phones are within Bluetooths detection range. 38 39 ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCT Mobile Limited. ONETOUCH and POP are trademarks of TCT Mobile Limited. Copyright 2014 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche). 40