FCC ID: BJIB-SX RFID module

TEC TEC Thermal Printer B-480-QP SERIES Gi Owners Manual Mode dempiloi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding TOSHIBA TEC CORPORATION DECLARATION OF CONFORMITY Manufacturer : TOSHIBA TEC Corporation Address : 570 Ohito, Ohito-Cho, Tagata-Gun, Shizuoka-Ken, 410-2323 Japan declares that following product Product Name : Bar Code Printer Model : B-48X-YY Options : All conforms to the following product specifications Safety : EN 60950 EMC : EN 55022 EN 61000-4-2 IEC 1000-4-3 EN 61000-4-4 Harmonics : EN 60 555-2, -3 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, and the EMC directive 89/336/EEC. 1) The product was tested in a typical set up TOSHIBA TEC personnel advocated. 2) The following technical documentation has been filed for review.

* Factory Inspection Certificate by TUV Rheinland

* Owner's Manual

* Schematic

* Certificates and Test Reports Copyright 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN TEC TEC Thermal Printer B-480 SERIES ENGLISH VERSION EM1-330341 TABLE OF CONTENTS Page 1. INTRODUCTION 2... cceeecenerecneencnscecccsccecccnencsseessessnssennsseces E1-1 1.1 Applicable Model ......... 0. eee eessceececessseesenessseeececsseeecsssteessssssssseeaeseeeens E1-5 1.2 ACCESSOLIES ...........cececeeeesseeeecesetssssceceseceensnesencecseusecseneusesecseseeserseceseessaes E1-5 2. SPECIFICATIONS. .......cccesssssescsessesenseeeseseceeessneeseusesensucnececersnseseees E2-1 2.1 PHiMter oo. ee escceeeceessseceeeessscnenececsaesesssuscceeesterssesseecuucesssecsesssaceeesennes E2- 14 2.2 OPTIONS o2... eee esceeseeeeceeesseeeeecceeessccesseceeeasccersetssccecassesesacesauecasesecess E2-2 2.3 MOia ....... eee ee eeeneecesceeeseeceessecceeessesneeseessceeesessceecesusesussseseeseeeseseeeeseus E2-3 2.4 RIDDON 00000... eeececessssceeeeenssssseccceecensnssseenmeceussavavcnsceseasscceensescerensenes E2-3 3. OVERVIEW .......cccccssscccsssssssssssnnsssnssssssesersessusecsnccecsncscenecsnaseerecesss E3-1 3.1 Front/Rear View .............--ccccssssscceceessesssseeeceeeccesceeeesesssecsceeessssaceecenseecess E3- 1 3.2 Operation Panel ............cseeesscscceeesssccesssnseessseeessseecsceecesesecsssesecesssssesseass E3- 1

~4,-DIP-SWITCH-FUNGTIONS -..n. circ aeereTaeTET TT sameweataaee ar E4-+

5. INSTALLING THE PRINTER .......000.........ccccesssessesssesnessnscneesereeseeens E5-1 5.1 Connecting the Power Cord and Cables ...............ccccccssssssssssscessseesseeees E5- 1 5.2 Procedure for Fitting Fan Filter ................:cccccccssscssccsssssssscccsesseeseesereecens E5- 1 6. LOADING THE MEDIA .............cccccccccsscsssseusescncsecssceserenesescessssssseane E6-1 7. LOADING THE RIBBON .......... sionentepaearenecateaserasccnssnassensreaneconesonscn E7-1 8. INSERTING THE OPTIONAL FLASH MEMORY CARD...........00 E8-1 9. CARE/HANDLING OF THE MEDIA AND RIBBON...........:.s:00000. E9-1 10. GENERAL MAINTENANCE. ............::ssscssccsccrssssssssccseseesenseceeeeeses E10-1 10.1 ClEAMing .0..... eee eeeeeseceessecsseeessenseessscecssteesesceessseeceessessasseassesesesseeeess E10- 1 10.2 Covers and Paper ............:cccsscecessssceceesssseecssssssccsscseececessseecencenseceessress E10- 1 10.3 Removing Jammed Pape ..............::ccccssseseccesssceceessneeeessescensesessseessanens E10-2 10.4 Threshold Setting ssseeeneeneeneeneaneasenenseneseesaesnesconeateneensasensseeeeneenenatsetatey E10- 4 11. TROUBLESHOOTING ..........ccsccssscssssscccsssesssssncccessessnnesnssceeeeanneres E11-1 CAUTION: ea 1. This manual may not be copied in whole or in part without prior written permission of TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. ENGLISH VERSION EM1-33034!

1. INTRODUCTION 1. INTRODUCTION 1. INTRODUCTION i2 3O , g 420 . fh, f Thank you for choosing the TEC B-4#8 series thermal/transfer printer. THis high perfofmance printer is equipped with superior hardware including the specially developed dots/mm, <2 dots/inch) near edge print head which will allow very clear print at a maximum speed of 284 mm/sec. (#62

: inches/sec.). The media supply is internal. i iowi i i 586 i

-oard-which-_allows-vas educed-graphic date transfertimes-er ave-& printer-to-suit-a-variety-

of-applicationsand-environments. Optional features include an automatic ribbon saver, a built-in rewinder/strip mechanism, external media supply -and-Gentronics +/O-interface. a This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. CAUTION Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the OFF position to stop movement. Safety i L Personal safety in handii orang the equipment_is_extrmely important. Warnings and Cautions necessary for safe handling ara + ed in this-manual. All warnings and cautions contained in this manual and written inside or outside of th~printer should be read and understood before handling or maintaining the equipment. ~

Do not attempt to effect repairs to this equipment. If a fault occurs that cannot be-rectified using the procedures described in this manual, turn off the power, unplug the machine, then Gontact your authorised TEC representative for assistance. E1-1 F i oN ENGLISH VERSION EM1-

1. INTRODUCTION \ RSIO} 1-330341 1. INTRODUCTION Safety Precautions This Owner's Manual and the products (machines) which you have purchased contain indications which should be observed in order to use the machines safely and prevent harm to yourself and others and damage to property. The meanings of these indications and symbols are given below. Read these indications and become familiar with their contents before reading this Owner's Manual. The following safety precaution will help to ensure proper use of the printer. Unplug the printer whenever you are working inside the printer. Keep your work environment static free. , Meanings of Each Symbol This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the /\symbol.

(The symbol on the left indicates a general caution.) This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol.

(The symbol on the left indicates "no disassembling".) This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the @ symbol.

(The symbol on the left indicates "disconnect the power cord plug from the outlet".)

@ Do not use voltages other than the @ Do not plug in or unplug the power voltage (AC) specified on the rating cord plug with wet hands as this may Any other than the plate, as this may cause fire or electric cause electric shock. specified AC voltage is prohibited. [e] (e] shock. i

@ If the machines share the same @ Do not place metal objects or outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction. w Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric

\ shock.

| E1-2 water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock. m Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine. :

1. INTRODUCTION S Prohibited EYE Connect a grounding wire.

# Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or exces-

sively bend the cords, as this may tle. cause fire or electrical shock.

@ If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and the contact your sales agent (or maintenance and service agent). Continued use of the machine in that condition may cause fire or electric shock.

@ Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock can occur on improp-

erly grounded equipment. Bane en rarer

@ Do not install the machines where they might be exposed to direct sunlight, high humidity, or dust.

(7) Otherwise fire or electric shock could

(> occur.

@ Do not place heavy objects on top of the machines, as these items may become unbalanced and fail causing E1-3 Disconnect the plug. Prohibited S Prohibited ENGLISH VERSION EM1-330341 1. INTRODUCTION

@ Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your sales agent (or mainte-

nance and service agent).

@ If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and the. contact your sales agent (or maintenance and service agent). Continued use of the machine in that condition may cause fire or electric shock.

[Precautions During installation]

Do not place the machines on unstable or stanted surfaces, as they may drop or fall and cause injury. Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire. INTRODUCTION

@ Be sure to move large scale machines with two or more people. In addition, machines should be mobed after first confirming that connecting wires between machines and Disconnect the plug. ENGLISH VERSION EM1-330341 1. INTRODUCTION

@ When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock. externally connected wires, etc. have been removed. Failure to observe these precautions may result in injury. Ne m Do not lean against the machine. It may fall on you and could cause

[Precautions When Moving the Machines]

m When moving the machines, be sure to first unplug the power cords. Moving the machines with the power cords plugged in may damage the cords and cause fire or electric shock. Disconnect the plug. Precaution The following precautions will help to ensure that this machine will continue to function correctly.

@ Try to avoid locations that have the following adverse conditions:

Temperatures below 5C and above 40C * Direct sunlight

* Shared power socket * Excessive vibration

@) The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

@ USE ONLYT IFIED labels, tags and ribbons. DO NOT STORE the labels, tags or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

) Ensure the printer is operated on a level surface. Any data stored in the memory of the printer could be lost during a printer fault. E1-4

4 ENGLISH VERSION EM1-33034!

1. INTRODUCTION 1.1 Applicable Model TS - 12 1.1 Applicable Model oo S48 8 B-472QP . Ussue mode Model name description S* Batch B-442YQP hermal direct/Thermal transfer 1.2 Accessories Owners Power cord Unpacking irine Mead (seaner manual procedure foahaasasa yr? 3 L4ELIS COO 4} 3)

(EM1-33034) moe fee 338097 Fan filter

(EMeB00362) ) E1-5 ENGLISH VERSION EM1-330341 2. SPECIFICATIONS 2.1 Printer 2. SPECIFICATIONS -~rsR-

2.1 Printer . So

Supply voltage Power consumption AAd A, #ew maximum (standby: 250mA, #8) Operating temperature range) 5C ~ 40C (41F ~ 104F) Relative humidity 25% ~ 85%RH (no condensation) 304.8 Print head Thermal print head $ dots per mm (203-2 dots per inch) Printing methods Thermal direct or Thermal transfer &

j27 Print speeds 76.2 mm/sec. (3 inch/sec.), #$2:4 mm/sec. ( inch/sec.), 254 mm/sec. (+9 inch/sec.) 8 2 203.2 an fo Pa at wiopree , Maximum print width 404.0 mm (4.09 inches) 7 /0!-6 #/Se2.(imah/sec)- Therma/ d Dispensing modes Batch (Continuous), Strip (On-demand) and Cut modes

(Both cut and strip modes are available only when their respective modules are fitted.) Message display ~ 116 characters x 1 line . Dimensions +1291 mm (width) x 460 mm (depth) x 308 mm (height) Weight v1 17 kg (without media and ribbon) Available bar code types | UPC-E,.UPC-E + 2digits, UPC-E+5digits.--

UPC-A, UPG-A + 2digits, UPC-A + Sdigits JANS, JAN13, EAN8, EAN + 2digits, EANS8 + Sdigits EAN13, EAN13 + 2digit8~EAN13 + Sdigits _ | MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128

{ PDF417, DATA MATRIX, Industrial 2 to5 _ Times Roman Cs sizes), Helvetica (6: sizes), | Presentation (i size), Letter Gothic (1"size), Prestige Elite (2 sizes), Courier (2 sizes OCR (2'types), Writable characters {Gtypes); Outline font ( ty; 8),

. Price font (3 ty \

Rotations 0, 90, 180, S50 . Standard interface Serial interface (RS-232C)

Optional interfaces _| Parallel interface (Centronics) a v Expansion I/O interface ~

m~, E2- 1

| tLe

[EANBEANISUPC-AUPC-E 2aigt [| Oh]

EAN8,EAN13,UPC-A,UPC-E +5digit

(7-3-1) #838

(atRDTU MEST

(c) #4 /

omer vA

)F, HRY DAH

(7-3-2) S408

(0. 1~0. 9 mm ORR CHESE AT AE, (0.1mm 8642) 4BL, FOF EAH O FREEONES TS 4 tEHARCTAN-O00H)IC ES. mae]

to

-2199-4-2 ENGLISH VERSION EM1-33034!

2. SPECIFICATIONS 2.2 Option 2.2 Option Type This interface kit allows extremel transfer between the printer and PC. igh speed information This allows use of on-demand (peel-off) operation or to rewind labels and backing paper together when using the rewind guide plate. To purchase the strip module, please inquire at your local distributor. This allows use of ribbon save, reducing ribbon costs. To purchase the ribbon saving module, please contact your distributor or,TEC HQ can assist in finding one for you. This is a paper ide exclusively used for fanfold paper. Attaching it in place of the standard paper guide allows the printer to print on fanfold paper.

| Expansion LYo

(8)| interface board Installing this board in the printer allows a convection with an ex terna/ device with the exclusive interlace. i

l

E2- 2 eG EIG Y NAO \ eEAR CBI eahd. BARTEL 0 AMS re 5) LAR POMCLAA-F (Bab eta BT.

# LAN AK + 3COM EtherLi a G84) tet eee. ATA > RedaRD aR ATA AA RA

* Hush LENA ko > (MB Avy dub 075972 pl CERES.

$b Ponta ENE LET 0 argh TRE eR. 7. : ee i Maker _| Type "T Device code [Maker code |

[i aim-cspar] ||

Byte Mitsubishi MF81M1-GBDATO1

|__BOH |

| 04H EF-4M-TB CO | 88H __s EF-4M-1TB [DQ 04H FLO4M-15-11119-03 Centennial Technologies INC.| FLO4M-15-11119-03) 4M INTEL A2H 89H Byte Simple TECHNOLOGY 4 . : - wa POP, EUBAB W-E/SAK ATI BE. ENGLISH VERSION EM1-330341 2. SPECIFICATIONS 2.3 Media 1 Refer to the followin 2.3 Media NOTE 2. ng Label Black Mark - Tag paper Black Mark Stop - (on reverse side) (on reverse side) position \ Tag paper Stop position \

Cut ~ Cut rf Ee position position Ret

~ eference CxS Reference coordinate @

coordinate \

Reference coordinate _@ N Reference Feed direction Fig. 2-1 nit : mm]

~ ~ | Label: 38 ~ 999.0 _| abel: 38 ~ 999.0 |

[: Span of onbabevtag | 100 ~ 9990, | 254 ~ 9000, basa as0 0

. Labettag length 8 = 897.0 a = S07 250 ~ 903.0

: Width including backingpager | 50.8 112.0

:_Tabel width Sl 8

: Gap length 2.0 ~ 20.0

: Black mark length (Tag paper) 6.0 ~ 20.0

ul f 3'| | [O:_Effective print width 10.0 ~ 104.0 WK Effective {ax nang [80= ~ 306. gOS [ara ~ woe | 250 = 80 rint ength Tag

: Print speed up/slow down area

@: Black mark length (Label) ~ = Refer to the following Maximum effective leng rc Standard PO 192.0 for on the fly issue 448.0 Outer roll diameter @200 Max. eet 0S OZ Thickness 0.13 ~ 0.17 BH a When the gap length tse \

yy The black mark length sho. age oy When the gap lengthie-mm or more:

\__The blac rath should not overlap the gap for more 2 than 4 mm and the following label. 2.4 Ribbon NOTES: 1. On the fly issue means that the printer can draw and print without stopping between labels. id 2. To ensure print quality and print head life use only TEC specified media and ribbons. 3. en using the cutter ensure that label length plus inter label gap length exceeds 35 mm. Vie. label pitch should be greater than 35 mm.) Width 68 mm~ 112 mm Outer diameter | @90 mm (max.) 4. When rewinding the media onto the take-up spool in batch mode, the max. outer roll diameter should be 180 mm. 5. Use of rough media for the ribbon saving issue may cause _ ribbon smudges. E2-3 4-1-2 ERR

(1) ENT AE SE BHA) we Me | MM Haye hte. pas | a | we ana Magny

; | [ 3%/sec940 | 3/sec380 | . 25.4 5/sec:102.0 5/sec:38.0 38.0 8/sec:113.0 8/sec:38.0 3/sec:30.0 Ee 5/sec:30.0 8/sec:38.0 3/sec:81.0%" 3/sec:25.0 5/sec:89.0(2 5/sec:25.0 25.0%

8/sec:100.0 8/sec:25.0 3/sec:79.0 3/sec:23.0 5/sec:87.0 5/sec:23.0 23.0 8/sec:98.0 8/sec:23.0 3/sec:28.0 5/sec:28.0 23.0 8/sec:36.0 2726.0 Bo AO-Py7 RRA SS RA 4774 FEAT BT BEX RAAMMFR 150 xm

; _ Cy... P-9 /19 vo eC & 1) DF hyF COARSE, 3" sec COSXILEIL. IAWE 2 91.0mm (FeyFIR/2) CEUtHIEZRSALID,

(* 2)03')-AySCOAYERTH, 5 secCOIAILKIL, \

IAIWE 2 99.0mm (evPR/2) CelthigteoH, |

(* 3) 4)hy9TOAYESATH, 8" /secCNIXN IRIS, :

IAWE 2 110.0mm (eyvTR2) Cts,

(* 4) ZIV 7IANYACOAVYKRATH, SARIS,

~ PAW 2 35.0mm (FeyTR/2) CHUINIEZSEL, a ee _ Ft ORBEXFONAG{VEBEL NUTR PDERITRRODH?

DNF CEORBS EI /NOLEL YCRTPRYMFLIUP AOD OO LE N ODS 1ILHB(TAN-0009F BOLE,

, ENGLISH VERSION EM1-33034!

3. OVERVIEW 3.1 Front/Rear View 3. OVERVIEW 3.1 Front/Rear View Front View Rear View Qutlet-farthe-hig dPC-

. Top Cover POMCIA Card s interfae-sable(Qptian}

Message Display (LCD) Lee Serial Interface Connector (RS-232C Parallel /F Connector

(Centronics) (Option) < Expansion /O Interface Connector

(Option) Power Switch Fig. 3-1 AC Power Inlet 0: OFF 1: ON Media Outlet 3.2 Operation Panel MESSAGE DISPLAY (LCD) Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, ON LINE is displayed. POWER LED (Green) Lights when the power is turned on. ON-LINE LED (Green) 1) Flashes when communicating with a host computer. 2) On while printing. ERROR LED (Red) Lights when a communication error occurs, when the media/

ribbon ends or the printer does not operate correctly. FEED key Feeds paper. RESTART key ~

Resets the printer when paused or when an error occurs. Used to set the threshold. (Refer to page 10-3) PAUSE key Pauses printing. Fig. 3-2 Message display shows PAUSEand an unprinted count. 9. Used to set the threshold. (Refer to page 10-3)

| FEED RESTART| PAUSE E3- 1

= WIKI Bo. -0-3-, Fig.No, ABE 4. DIP SWITCH FUNCTIONS ENGLISH oye EM1-330341 4. DIP SWITCH FUNCTIONS DIPSW2 switching the functions. en @eqaenean =

Fig. 4-1

(1) DIP SW 1 Function

#4 Auto ribbon, save function C enxeanagn Mm message Auto media feed after a cut issue

~ | (See page 6-5) Use of the built-in rewinder/Head up unction in cut mode Refer to Note 2. Ne. _ONOFF oo Transmission speed 400BPS 7

| ON | OFF 4800BPS Stop bit length Data length P ty check Se Parity check {effective when

(ODD CsC(CSCSCSCSC*;COIP SW; is set to ON.) eT Data proto

/ OFF XONMOFF (No XON is output at the power on time.) No XOFF is output at the power off tine, READY/BUSY (DTR) OFF 1{(No XON is output 4 the power on time.)

(No XOFF i is output at the power off time) N is output at the power on time.) CORRS is Output at the power off time.) NOTES: 1. The shaded settings are the factory default settings. OFF means OPEN. 2. The Dip switch #1-6 functions in accordance with equipment to be used. E4- 1 ENGLISH VERSION EM1-330341 5. INSTALLING THE PRINTER 5.1 Connecting the Power Cord and Cables 5. INSTALLING THE PRINTER 5.1 Connecting the Power Cord and Cables WARNING:

Turn the POWER SWITCH to OFF before connecting the power cord or cables. Serial VF Cable (ns-2320)_ Af" =

| Wo O#

v Expansion /O Cable Ag Option

(Option) parallel UF Cable pe

(Centronics)

(Option) Power Cord 7) Fig. 5-2 When installing the printer, it is important to ensure that the fan filter is attached before using the printer. The filter comes in 2 parts:

(1) FILTER PAD

(2) FILTER RETAINER To fit put the filter pad inside the filter retainer and simply press into place according to the diagram above, ensuring connecting pins are aligned with connecting holes. ES5- 1 J ENGLISH VERSION EM1-33034!

6. LOADING THE MEDIA 6. LOADING THE MEDIA 6. LOADING THE MEDIA The printer prints both labels and tags. 1. Turn off the power and open the top cover. 2. Turn the head lever to position @, then release the ribbon shaft holder plate. Top Cover ple Ribbon Shaft Holder Plate Lever Head Lev Fig. 6-1 NOTES: 1. When the head lever is turned to position @, the print head is raised. 2. When the head lever is turned to position @ 2, the print head and the pinch roller are raised. 3. To allow printing the head lever must be set to position D $. (This ensures that the print head and the pinch roller are closed.) 3. Untape the supply holder. |

4. Turn the outside supply holder 30 degrees and remove from the supply shaft. Supply Holder

(FMHD0005502) Fig. 6-2 NOTE: Set the inside supply holder to the scale on the shaft according to media to be used. E6- 1

\Y4 ENGLISH VERSION EM1-33034I 6. LOADING THE MEDIA 6. LOADING THE MEDIA 5. Put the media on the supply shaft. 6. Pass the media around the damper, then pull the media towards the front of the printer. Fix the remaining supply holder to the supply shaft with the pinchers facing away from the printer. KI Damper Media Supply Holder

(FMHD0005502) Supply Shaft Fig. 6-3 7. Insert the media into the paper holders of the media guide, adjust the media guides to the media width, and tighten the locking screw. 8. Check that the media path through the printer is straight. The media should be centered under the print head. Media Guide Ts

a Cd Aa Supply Holder Media Guide r/

iy Paper Holder Paper Holder Print Head Locking Screw Media Fig. 6-4 NOTE: When using the label rolled with labels facing outside, please remove the upper plates of both paper holders using the following procedure. Failure to do this may cause a paper jam error. If you have any questions, please contact your nearest," EC service representative. FOSHIBS E6- 2 ENGLISH VERSION EM1-330341 6. LOADING THE MEDIA 6. LOADING THE MEDIA m Removing the paper holders upper plates from the media guide

@ Remove the two T-4%8 screws to detach the media guide from the printer. Media Guide Cy Screw (T-4 8) Fig. 6-5

@ Remove the SM-3xX6 screw or the SM-3*8 screw to detach the paper holders upper plates from the media guide.

(Right) Left Screw (SM-3 X 6) Screw (SM-3 x 8) Fig. 6-6

@ Attach the media guide back in position. NOTE: Do not lose the removed upper plates because they are required when using the label rolled with labels facing inside. 8. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media. E6- 3 ENGLISH VERSION EM1-33034!

6. LOADING THE MEDIA 6. LOADING THE MEDIA M@ An easy way to set the black mark sensor position

@ Pull the media about 500 mm out of the front of the printer, turn the media back on its self and feed it under the print head past the sensor so that the black mark can be seen from above.

@ Adjust the sensor position to that of the black mark (the upper hole indicates the position of the black mark sensor). Black Mark Sensor Black Mark

(Feed Gap Sensor) Adjusting Knob Fig. 6-7 NOTE: Make sure to set the sensor to detect the center of the black mark, otherwise a Paper jam error could occur. M@ Setting the feed gap sensor position

@ Adjust the sensor to detect on the gap (the lower hole indicates the position of the feed gap sensor.) (Black Mark Sensor) Backing Paper _ Media Media Feed Gap Sensor Adjusting Knob Fig. 6-8 E6- 4 ENGLISH VERSION EM1-33034!

6. LOADING THE MEDIA 6. LOADING THE MEDIA LIL SAPR ET EIU 10. The media is now loaded and the sensor pst set. Batch type: cl Selection Switch STANDARD STRIP REWINDER Fig. 6-9 NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type:

@ Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed.

@ Wind the backing paper onto the take-up spool and fix in position with the take-up clip.

(Wind the paper counter clockwise around the spool as this is the direction it rotates.) Rotate the take-up spool anti-clockwise a few times to take up any slack in the backing paper. hiv Selection Switch STANDARD REWINOER Take-up Spool Front .Plate. SS Take-up Clip Biack Screw Backing Paper

(HAA-0004001) NX, NOTES: 7. The backing paper is easier to feed back to the take-up spool if the front plate is removed. 2. When fitting the take-up clip the longer side of the clip should be fitted into the shallow groove on the take-up spool. 3. When printer at a speed of 10/sec., strip function is unavailable. 4. Set the selection switch to the STANDARDI/STRIP position. Fig. 6-10 E6- 5

~ tins thE KR 1n TOSHIBA TEC BREA TRE rh FREY LU FEU. ENGLISH VERSION EM1-330341 6. LOADING THE MEDIA 6. LOADING THE MEDIA Cutter type: Where a cutter is fitted load the media as standard an feed it through the cutter module. NOTES: 1. Be sure to cut the backing paper of label. Cutting labels Will cause the glue to stick So to the cutter, which may affect the cutter quality and shorten the life. 2. if the top edge of label winds onto the platen in cut issue/-set-the-DIP-SW-425-te- ON: . 3. For the cutter type, the selection switch can be set to either position. ALINE ZALO to 4- & O-94-459~ 0 GRR POENZFT AD EOI. ZAM AG 9- To HAG Saas, Hak it Bw eT A~. 42 PGs Media Outlet WAAR AFA IF, Media Fig. 6-11 ta: . Cutter Module Built-in rewinder type:

@ Remove two black screws and front plate.

@ Fit the rewinder guide plate to the strip shaft, then attach it with the sems screws. 4 E

oO g Selection Switch Rewinder Guide Plate

(FMBD0034501) N\ 7< Sems Screw Adjustment Knob

@ Follow the procedure for strip type. NX | ee w SM-4x8 Sems Screw

@ Adjustment if the label skews when using built-in rewinder unit, turn the adjustment knob of the rewinder guide plate to correct the label feed. Clockwise turn moves the rewinder guide plate forward and counterclockwise moves it backward.

* When labels skew to the right:

Loosen the SM-4x8 sems screw with a phillips-head screw driver. Turn the adjustment knob clockwise, and tighten the SM-4 x8 screw when the rewinder guide plate is positioned correctly. When labels skew to the left:

Loosen the SM-4x8 screw with a phillips-head screw driver. Turn the adjustment knob counterclockwise, and tighten the SM-4*8 screw when the rewinder guide plate is positioned correctly. NOTE: Set the selection switch to the Fig. 6-12 REWINDER position.

E6- 6 ENGLISH VERSION EM1-33034!

7. LOADING THE RIBBON 7. LOADING THE RIBBON 7. LOADING THE RIBBON There are two types of media available for printing on, these are standard media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media. 1. When using a narrow width ribbon, slide the ribbon stoppers along the shafts to a position where the ribbon will be centered when it is fitted. When changing from a narrow width to a wider one rotate the ribbon stoppers by 90, push them back to the correct position and then rotate back to lock. NOTE: When attaching the ribbon stoppers, fit them to the shafts with the pinchers facing into the printer. Ribbon Stopper

(FMHC00168584) Ribbon Stopper

(FMHC001650+) Fig. 7-1 2. Leaving plenty of slack between the spools, fit the ribbon as shown below. When the ribbon is fitted it must be positioned over the ribbon sensor. 3. Wind both shafts towards each other to tighten the ribbon. Ribbon Sensor Ribbon Shafts 4. Reset the ribbon shaft holder plate by aligning it with the ribbon shaft. 5. Turn the head lever clockwise to lower the print head. 6. Close the top cover. E7- 1 PC MCLA ENGLISH VERSION EM1-33034!

8. INSERTING THE OPTIONAL FEASH-MEMORY CARD core 8. INSERTING THE OPTIONAL CARD PCHCLA 8. INSERTING THE OPTIONAL FEASH-MEMORY CARD WARNING: PCMCEA Turn the power OFF when inserting or removing the flash-memory card. CAUTION:

To protect marmory-cards, discharge static electricity from your body by touching the printer rear cover prior to touching the memory 1. Turn the power off. 2. Insert the flask nbebbly card into the memory card slot on the rear of the printer. 3. Turn the power on. FOMCIA V Flash-Memiory Card ae PCHICS, NOTES: 1. Be sure to protect a flash-mernory. card when not in use in the printer by putting it in its protective cover. 2. Do not subject the card to any shocks or excessive forces. 3. Do not expose the card to extremes of heat by either storing in direct sunlight or close to a heater. 4. Do not expose the card to excessive humidity by wiping it with a wet cloth or storing it in a damp place. 5. Before inserting or removing the card, make sure that the power switch is turned off. E8- 1 ENGLISH VERSION EM1-33034!

9. CARE/HANDLING OF THE MEDIA AND RIBBON 9. CARE/HANDLING OF THE MEDIA AND RIBBON 9. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION :

Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality. All media and ribbon should be handled with care ta avoid any damage to the media, ribbon or printer. Read the following guideline carefully. e Do not store the media and ribbon for longer than the manufactures recommended shelf life.

@ Store media rolls on the flat end, do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality. e@ Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life. e Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high temperature, high humidity, dust or gas. e@ The thermal paper used for direct thermal printing must not have the specifications which exceed Na+ 800 ppm, K* 250 ppm and CL 500 ppm.

@ Some ink used on pre-printed labels may contain ingredients which shorten the print heads product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCQ3) and kaolin (AlgO3, 2SiO2, 2H20). For further information please contact your local distributor or your media and ribbon manufacturer. E9- 1 VA ENGLISH VERSION EM1-330341 10. GENERAL MAINTENANCE 10.1 Cleaning 10.1 Cleaning To help retain the high quality and performance of your printer it should be regularly cleaned. The greater the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage = daily). A print head cleaner is not enclosed with the printer, so please inquire at your local distributor. 10. GENERAL MAINTENANCE Turn the power off. Open the top cover. Turn the head lever to raise the print head. Remove the ribbon and media. Clean the element of print head with print head cleaner. an PF YN >

Wipe the platen, feed roller and pinch roller with a cleaner moistened with alcohol. Remove dust or foreign substances from the internal part of the printer, if any. Element Print Head Print Head Ox Pinch Roller Element Feed Roller Print Head Cleaner .

(24089500013) Fig. 10-1 WARNING: 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. Do not use any tool that may damage the print head. 3. DO NOT POUR WATER directly onto the printer. 10.2 Covers and Panels The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment. WARNING: 1. DO NOT POUR WATER directly onto the printer. DO NOT APPLY cleaner or detergent directly onto any cover or panel. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers. DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolor, loose their shape or develop structural weakness. E10- 1 ENGLISH VERSION EM1-330341 10. GENERAL MAINTENANCE 10.3 Removing Jammed Paper en ener ee ee cc nasser 10.3 Removing Jammed Paper 1. Turn the power off. 2. Open the top cover. 3. Turn the head lever to position @, then release the ribbon shaft holder plate. 4. Remove the black screw to detach the media guide plate. (See Fig. 10-2.) 5. Remove the ribbon and media. 6. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could damage the printer. 7. Clean the print head and platen, then remove any further dust or foreign substances. 8. Place the portion of the media guide plate on the media sensor. Secure the media guide plate with the bigels screw. Thien et Media Sensor Media Guide Plate FL-4 < te Screw $5

{HAA-0004001). Fig. 10-2 9. Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Do not use none specified media in the cutter. If you get frequent jams in the cutter contact your Authorized Service representative. E10- 2 ENGLISH VERSION EM1-330341 10. GENERAL MAINTENANCE 10.3 Removing Jammed Paper Cannan enr errr errr eR

@ Cleaning the Cutter Unit WARNING: 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning. Loosen two screws and remove the cutter cover. Remove the white screw and media guide. Remove the jammed paper and trash. Clean the cutter with dry cloth. _ a Media Guide Fixed Cutter White Screw Screw |

(24741710304) ay Cutter Cover tS LI

- Ny >

Cutter Unit Swing Cutter Fig. 10-3

\ 5. Assembling is reverse order of removal. AVP Lal Ayo. RAL ASB 4 0-99- 459-4> 4228 4-HY PIAS UIE RA 5 OAD 10 BIBI EEA LES v Sate Blk ORI Fe Oas, E10- 3 ENGLISH VERSION EM1-33034!

10. GENERAL MAINTENANCE 10.4 Threshold Setting Cannncrrr rere SS eee 10.4 Threshold Setting For the printer to maintain a constant print position it uses the feed gap sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-

printed, the darker (or more dense) inks can interfere with this process causing paper jammed errors. To get around this problem a minimum threshold can be set for the sensor in the following way. YR ITS M@ Threshold setting procedure Te v @ Turn the power'on.

~ boadNhe pre-printed label. (Any position) (

v@ Press the{PAUSE v

@ Hold down thehRAUSE | key for more than 3 seconds a the 2 label, release-the |PAUSE| key.

@ Press the |RESTARTIkey TorON LINE mode<

Threshold setting is now comple key once. d it will begin to feed. After it has fed NOTES: 1. if the [PAUSE|key is not held down Yormore than 3 seconds in PAUSE mode the threshola will not be set. 2. lt the PAUSE | key is released before 2 labels have_been issued the setting may not

@ Auto Ribbon Saving Mode Se Auto ribbon saving function is activated when4t46-Slested-by_DI--ewiten-tHetere no print area extends more than 26 mm. a NOTES: ~+To-activate-ribbon-seving-ftinetion-at-a-speed Uf TO" tsec-> the To print-area- should

~extend-more thar 3mm. Y& According to the relation between the outer diameter of rewound ribbon and print speed, ribbon loss per saving varies as follows:

be correct and will have to be re-set. _ |

Auto ribbow Saving 7B ae lu DliTiZ. RR na 7SH/IBD TEC PREACTE fe It El Bb Lt Fou, E10- 4 29 $&

5.5 THRESHOLD SETTING (PREPRINTED LABEL) sensor~and correct the print position automatically to obtain constant print positi nc When the preprinted lakel is used, however, some inks may prevent proper posit a Srrection. In this case, determinxthe transmissive sensor threshold by key operation a to non-volatile memo EPROM). A constant print position onthe preprinted labels can srons sins when printing on a preprinted label since the print positionis_always corrected usjng the threshold stored in the non-volatile al (when using the preprinted label) for the re the value in the memory (EEPROM) by selecting 3:

sensor type of the Issue Command. When a label is printed by detecting theb mark on the back of the label, the reflective rate variation of a place other than the black rari ma Rent the proper positioning correction. In this case, determine the reflectivesensor threshold by key.operation and store the value in the non-

volatile memory (EEP ). A constant print ition can also be obtained when printing a tag since the print position is d using the threshold stored in the non-volatile memory.(EEPROM) by selecting 4:

ensor (when using a manual threshold value) for the senser type of the Issue 5.5.2 Threshold Setting Operation Example \

(1) Idling

(2) Load the preprinted label.

(No particular positioning is required.)

(3) Press the [PAUSE] key.

(4) The printer is in a pause state.

(5) Press the [PAUSE] key for 3 seconds or more while the printer pauses.

(6) The sensor selection to set the threshold manually is displayed. The transmissive sensor designation is displayed.

(7) Press the [FEED] key. 5.T\_Outline of Threshold Setting a is printed, the printer detects the gap between the labels using the we miSSive

(8) The reflective sensor designation is displayed.

(9) Press the [FEED] key.

(10) The transmissive sensor designation is displayed.

(11) Continue pressing the [PAUSE] key. TRialm simlelsisialvie] |! 1 | (12) The printer feeds the label until the

[PAUSE] key is released.

(13) When the [PAUSE] key is released after more than 1.5 sheets of the label are fed, the printer stops feeding the label.

(Threshold setting for the selected sensor is completed.)

(14) Press the [RESTART] key.

(15) Idling

<_N Command

(16) The label is printed according to the command issued from the PC.

<Supplementary Explanation>

(1) When the [PAUSE] key is released within 3 seconds while printer pauses, the [PAUSE] key is invalid.

(2) When the threshold is programmed, 1.5 sheets of the label should be fed. (If the label is not fed by the above amount, the threshold may not be properly programmed. In this case. reprogramming is required.)

(3) When the [PAUSE] key is pressed for 3 seconds or more in a head-up state, the [PAUSE] key is invalid.

(4) During a label feed, an error including the paper end, ribbon end or cutter error is not detected. en the proper print position is not obtained after threshold programming, the transmissive ~

sensor may be improperly adjusted. In this case, readjust ihe transmissive-sensorit system mode, program the threshold. _

When the backing paper of th tabel_is_too-thick, the transmissive sensor should be readjusted. a In addition, make surethat 3: Transmissive sensor (whr-using the preprinted label)" or 4: /

Reflective-sfisor (when using a manual threshold value) is selecttfor sensor type of the _-Feed Command and the Issue Command. ae Z

ENGLISH VERSION EM1-33034!

11. TROUBLESHOOTING 11. TROUBLESHOOTING 11. TROUBLESHOOTING WARNING:

If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your Authorized Service representative for assistance. PAPER JAM 1. The media is not fitted correctly. SRE Re-fit the media correctly.

> Press the RESTART | key. 2. Remove the cause of the jam and replace the media correctly.

~ Press the[RESTART | key. 3. Turn the power off then on again. Select the correct sensor. Feed the media. 2. The media path is jammed and does not feed smoothly. 3. The installed media type does not match the selected sensor. The black mark position on the media does not match the sensor position. Adjust the sensor position. Press the [RESTART | key. The installed media size is different from the programmed size. Turn the power off then on again. Set the correct media size. ace Feed the media. 6. The feed gap sensor cannot see the difference between the print area and the gap. 6.< Set the threshold (see page 10-4). Else Turn the power off and call your Authorized Service representative. HEAD OPEN Feed or printing has been attempted Lower the print head. eet while the print head is raised. Press the|RESTART |key. NO PAPER The media has run out. Load new media. eeee ~ Press the; RESTART | key. NO RIBBON The ribbon has run out. Load a new ribbon.

*eee > Press the [RESTART | key. REWIND FULL Too much backing paper or media is Remove the backing paper or media

+*eR wound on the internal take-up spool. from the internal take-up spool. Then press the [RESTART |key.

E11- 1 ENGLISH VERSION EM1-330341 11. TROUBLESHOOTING 11. TROUBLESHOOTING

[erorwesscs [Rotem [eaten EXCESS HEAD The print head is too hot. Turn the power off and decrease the TEMP print head temperature. RIBBON ERROR _| There is a fault with the ribbon sensor. | Turn the power off. Contact your

+444 Authorized Service representative. _ CUTTER ERROR _ | Media is jammed in the cutter. Remove the jammed media and feed the undamaged media through the cutter. FLASH WRITE ERR. FORMAT ERROR Press the [RESTART | key. Else FLASH CARD FULL COMMS ERROR Turn the power off and contact your Authorized Service representative. An error has occurred when loading data onto a flash memory card. Turn the power off, re-seat the flash memory card and try again. 2. Replace the flash memory card and retry. 3. Turn the power off and contact your Authorized Service representative. An error has occurred while formatting a flash memory card. Turn the power off, re-seat the flash memory card and try again. 2. Replace the flash memory card and retry. 3. Turn the power off and contact your Authorized Service representative. No more data can be saved in the flash memory card. Replace the card with a new one and re-send data..__. aa

(Only 1MB and 4MB cards can be used.) Turn the power off then on again or press the key. Check the program data. Call your Authorized Service representative if necessary. A communication error has occurred with the host. E11-2 ENGLISH VERSION EM1-330341 11. TROUBLESHOOTING 11. TROUBLESHOOTING Error Message Problem example) When an error is detected in a PCO01 ; 0700, command 16 bytes of the command Command error | 2@ displayed. 0300, 2, 2| (ESC, LF, NUL are not displayed.) Correct the command and re-send it again. Other Error Message Hardware or software trouble. Turn the power off then on again. If the problem still exists turn the power off and contact your Authorized Service representative. NOTE: fan error is not cleared by pressing the [RESTART key, the power must be switched off then on again. After the power has been switched off and on, all print data in the printer is cleared.

++##* denotes a remaining count of unprinted labels. No print. 1, Check that the media and the ribbon is loaded correctly. 2. Check whether the print head is set correctly or not. 3. Check the cabling between the printer and the host. Dots missing in the print. | Dirty print head. -> Clean the print head.

: Call your Authorized Service representative if necessary. Unclear (or blurred) 1. Dirty print head. Clean the print head. printing. 2. Bad or faulty ribbon. Replace ribbon. 3. Poor media quality. + Change media type. Power does not come on. | 1. Plug power cord into an AC socket. 2. Check the circuit breakers or fuses. 3. Plug another appliance into the AC socket to check if there is power supplied. Call your Authorized Service representative if necessary. Printer does not cut. Check for a paper jam in the cutter. Call your Authorized Service representative if necessary. You see a raised nap 1. Clean the cutter blades. where the media has 2. The blades are worn. been cut. ~ Call your Authorized Service representative. E11-3 TEC 6+ HEE TOSHIBA TEC CORPORATION CO aeaatN JAPAN