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1 | Tune up procedure | Parts List/Tune Up Info | March 20 2024 | confidential |
1 | User manual Class B final version | Users Manual | 1.42 MiB | March 20 2024 / March 22 2024 |
Guardian UHF 5W (3996152) Class B Public Safety BDA For First Responders Long Island City, NY, 11101 https://toweriq.nyc 2021 TowerIQ, Inc Document1.19.0000055Rev A 01/23/24 FCCNOTICE The TowerIQ Guardian UHF 5W (3996152) signal booster is Class B booster. Under Section 90.219(d)(5) of the Commissions rules, all Part 90 Class B signal booster installations must be registered with the FCC. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which the user will be required to correct the interference at his own expense. Filing Registrations. To register a Part 90 Class B signal booster, go to the Part 90 Signal Booster Registration and Discovery page at www.fcc.gov/signal-boosters/registration. Enter an FCC Registration Number (FRN) and Password in the upper-right corner of the screen. Then click on LOGIN. On the Signal Booster Information page, enter either (1) latitude and longitude (in decimal degrees) of the booster location and click on the Get Address Info button; or (2) the booster, city, and state, and click on the Get Lat/Long button. The registration tool will provide a map of the booster location to verify the location is correct. Next, check the box(es) for the frequencies within the operating range of the signal booster and enter at least one call sign associated with the booster. Then enter the filers Company Information (Company Name, Company Attention, Address, Email registration, enter Signature Information (Title, Name), and click Submit. The system will generate a confirmation, including a booster ID number, which you may print for your records. Each booster must be submitted separately. Using the links in the upper-right corner of the Signal Booster Confirmation page, you can Add a Booster, View Your Boosters or Log out. Accessing Registrations. Each registration will be available to the public on the same day it is filed with the Commission. Registrations may be accessed at: www.fcc.gov/signal-boosters/registration. Click on View All Boosters from the Part 90 SignalBooster Registration and Discovery page. The registrations can be searched and sorted by booster ID number, name of the filer, city, county, state, zip code, latitude/longitude, or call sign. For further information please contact the FCC Licensing Support Hotline at (877) 480-3201 or submit an online help request at https://esupport.fcc.gov/onlinerequest.htm. Support hours are Monday thru Friday, 8:006:00 p.m. Eastern Time, except for Federal holidays. Applicant's name: TowerIQ, Inc. Address: 13723 Riverport Drive C/O Potter Electric Signal Company Saint Louis, MO 63043 Contact person: michaelm@pottersignal.com; Call: 314-683-2218 FCC Contact information is https://signalboosters.fcc.gov/signal-boosters/Federal Communications Commission 45 L Street NE Washington, DC 20554 Phone: 1-888-225-5322 TTY: 1-888-835-5322 TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 1 TABLE OF CONTENTS FCCNOTICE................................................................................................................................................................................................................................... 1 TABLEOF CONTENTS...................................................................................................................................................................................................................... 2 CHAPTER1:INTRODUCTION&OVERVIEW...................................................................................................................................................................................... 3 ProductOverview.............................................................................................................................................................................................................3 1.1 PackageContents............................................................................................................................................................................................................. 3 1.2 AdditionalItemsNeeded...................................................................................................................................................................................................3 1.3 KeyFeatures &Benefits.....................................................................................................................................................................................................3 1.4 OptionalAccessories.........................................................................................................................................................................................................4 1.5 HowitWorks................................................................................................................................................................................................................... 5 1.6 1.7 AWordAboutSafety.........................................................................................................................................................................................................5 1.8 Warning Notices:..............................................................................................................................................................................................................5 CHAPTER 2: BDAINTERFACE & CONNECTIONS................................................................................................................................................................................6 GuardianUHF5WBDAInterfaceOverview..........................................................................................................................................................................6 2.1 ON/OFFSwitch................................................................................................................................................................................................................. 7 2.2 RFInterfaces (A1,A2,A3 andA4)....................................................................................................................................................................................... 7 2.3 Power Wiring forAC andDC Powerfor 24V Battery BackupPowerSupply.............................................................................................................................8 2.4 GUIinterface................................................................................................................................................................................................................... 8 2.5 FireAlarm I/OInterface.................................................................................................................................................................................................... 9 2.6 VSWRAlertTriggerCriteria...............................................................................................................................................................................................10 2.7 OscillationDetectedAlert TriggerCriteria........................................................................................................................................................................... 11 2.8 ComponentAlertTriggerCriteria...................................................................................................................................................................................... 12 2.9 LoadRestrictions............................................................................................................................................................................................................12 2.10 2.11 EthernetInterface.......................................................................................................................................................................................................... 12 2.12 USBInterface................................................................................................................................................................................................................. 13 6.1 AlarmLEDs..................................................................................................................................................................................................................... 14 CHAPTER 3: PLANNINGTHE INSTALLATION....................................................................................................................................................................................15 InstallationOverview......................................................................................................................................................................................................15 ExteriorAntennaOverview..............................................................................................................................................................................................15 InteriorAntennaOverview.............................................................................................................................................................................................. 16 AntennaSeparation........................................................................................................................................................................................................ 16 BDALocation................................................................................................................................................................................................................. 18 Accessories.....................................................................................................................................................................................................................18 NeedHelp?.................................................................................................................................................................................................................... 18 CHAPTER4: INSTALLATION.......................................................................................................................................................................................................... 19 SoftInstallation.............................................................................................................................................................................................................. 19 4.1 ExteriorAntenna............................................................................................................................................................................................................ 19 4.2 4.3 InteriorAntennas...........................................................................................................................................................................................................20 4.4 MountingtheBDA.......................................................................................................................................................................................................... 21 CHAPTER 5: CONFIGURATION &TESTING......................................................................................................................................................................................22 PoweringontheBDA...................................................................................................................................................................................................... 22 CHAPTER 6:MAINTENANCEANDTROUBLESHOOTING...................................................................................................................................................................23 Frequency BandLEDConditions....................................................................................................................................................................................... 23 LEDConditions............................................................................................................................................................................................................... 23 SystemMaintenance....................................................................................................................................................................................................... 23 Testing&Troubleshooting................................................................................................................................................................................................23 CHAPTER 7: SENTRYCONFIGURATION & MONITORING.................................................................................................................................................................23 SentrySoftwareIntroduction...........................................................................................................................................................................................23 SoftwareInstallation.......................................................................................................................................................................................................24 HardwareInstallation..................................................................................................................................................................................................... 25 UserRegistration............................................................................................................................................................................................................26 DeviceRegistration.........................................................................................................................................................................................................27 DeviceConfiguration...................................................................................................................................................................................................... 27 SentryOperation............................................................................................................................................................................................................29 CHAPTER 8:SPECIFICATIONS....................................................................................................................................................................................................... 32 CHAPTER 9: SAFETYAND COMPLIANCE........................................................................................................................................................................................ 33 CHAPTER10:WARRANTY............................................................................................................................................................................................................. 34 10.1 WarrantyPeriods............................................................................................................................................................................................................34 Three-YearProductWarranty........................................................................................................................................................................................... 34 10.2 10.3 LimitationsofWarranty,DamagesandLiability..................................................................................................................................................................34 3.1 3.2 3.3 3.4 3.5 3.6 3.7 7.1 7.2 7.3 7.4 7.6 7.5 7.6 6.1 6.2 6.3 6.4 5.1 CHAPTER 1: INTRODUCTION & OVERVIEW 1.1 Product Overview The Guardian UHF is a Class B, 5-watt, bi-directional amplifier with a maximum gain of 90dB supporting the UHF Public Safety frequency bands. In the majority of cases, newly constructed buildings with considerable size, or existing buildings that increase capacity by expanding the building footprint are required to have signal strength of -95 dBm or better in designated critical areas in order to receive a certificate of occupancy. Examples of such areas include: Emergency Command Centers, Fire Pump Rooms, electrical and mechanical closets, and stairwells. Guardian UHF is UL2524 2nd Edition listed and meets the code for NFPA 72/1221 and IFC 510. In addition, the Guardian UHF features a UL50/NEMAType 4 rated amplifier housing. The Guardian UHF comes equipped with integrated alarming compatibility, local configuration via USB and Ethernet enabled remote monitoring. TowerIQ also provides an industry-leading 3-year warranty. 1.2 Package Contents Your BDA box contains the following items:
Guardian UHF bi-directional amplifier with UL50/NEMA Type 4 rated housing and mounting kit Integrated alarm cable (5 ft) 1.3 AdditionalItems Needed The Guardian UHF 5W needs the following additional components for a complete install:
Multiple Inside antennas (omnidirectional domes and/or directional panels) Grounded surge suppressor for DC power supply Note: Some component options are listed in Section 1.5 below. Not all accessories are listed. 1.4 Key Features & Benefits UL2524 2nd Edition Certified Meets the code for NFPA 72/1221 and IFC 510 UL50/NEMA Type 4 rated amplifier housing. Supplementary Ethernet port with built-in TowerIQ Sentry remote monitoring software Integrated alarming Connects to UL2524 Listed UPS for external battery backup power supply Automatic gain control (AGC) and Oscillation Detection 24VDC power options Independently adjustable frequency attenuation for uplink and downlink (Reduce gain in -1 dBm increments) Industry leading 3-year warranty Improves coverage for Public Safety Band cellular network frequencies: UL: 450-512MHz | DL: 450-512MHz. 90 dB gain, 5-watt, Simplex system Cable splitter for inside antennas Sufficient lengths of ultra-low loss interior/exterior cable, 50-ohm Lightning surge arrestor Two External antennas (directional Yagi) Ethernet cable TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 3 1.5 Optional Accessories TowerIQ provides many optional features and accessories for the Guardian UHF amplifier. Note, some component options are listed in table below. Not all accessories are listed. See your TowerIQ salesperson for all compatible part numbers. Exterior AntennaOptions Directional Wide Band 50 Yagi Antenna (450-512 MHz); N-Female connectors; 8dBi gain. Directional Wide Band 50 Yagi Antenna (450-470 MHz, 470-490 MHz and 490-512 MHz); N-Female connectors; 12dBi gain. Note: The sum of antenna gain (dBi) and cable loss (dB) cannot exceed 9. Interior AntennaOptions Omni-directional Wide Band 50 Dome Antennas (450 -512MHz); N-Female connectors; 1dBi gain. Directional Wide Band 50 Panel Antennas (450 -512 MHz); N-Female connectors; 4dBi gain. Note: The sum of antenna gain (dBi) and cable loss (dB) cannot exceed 0. 3996129 Trilogy 1/2-inch conductor air dielectric cable Ultra Low-Loss Coaxial Cable Splitters, Couplers & Accessories Couplers (450-512 MHz) Splitters (450-512 MHz) TQ-LP Lightning Protector 5 dB; 10 dB; 20 dB RF Attenuator TQ-Mount-Pole: L Bracket mount with U bolt hardware for donor antenna mount to J-bar TQ-Mount-JBar: Steel 1 inch J-Bar mount for donor antenna. Antenna mount not included TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 4 1.6 Howit Works The Guardian UHF is a bi-directional amplifier that amplifies downlink signals that reach a building from the nearest municipal Public Safety radio tower, and uplinksignals from handheld radios inside the building going back to the tower. This compensates for weak reception caused by distance, topography, and the building structure itself. The BDA receives the signal from an outside antenna (donor), amplifies that signal, and then rebroadcasts it via antenna(s) inside the building, where it can then be picked up by handheld radios inside. In the reverse direction, interior antennas also pick up signals coming from radios, where they are amplified by the BDA, and then passed to the outdoor (donor) antenna for rebroadcast back to the tower. 1.7 AWordAbout Safety Follow all safety precautions in this manual. This information is designed to prevent personal injury, equipment malfunction,and/or radio interference. You are responsible for ensuring a safe installation. Your installation may require working in high locations such as roofs and/or ladders. Follow applicable safety regulations and best practices to avoid falling. Take care not to drop objects from any high area. Cordon off ground areas directly below thesection of roof you are working on, or below your ladder whenever possible. In addition, as a qualified installer, you are responsible for knowing and following all applicable codes and regulations and for obtaining all required permits and inspections. Always use appropriate personal protective equipment such as goggles, gloves, hard hat, etc. as needed, and as required.Failure to exercise caution when working in high areas could cause a fall and personal injury. RF SAFETY WARNING: ANY ANTENNA USED WITH THIS DEVICE MUST BE LOCATED AT LEAST 8 INCHES FROMALL PERSONS. CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY TOWERIQ COULD VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT. 1.8 Warning Notices:
Caution: notices may also be used in this manual to draw attention to matters that do not constitute a risk of causing damage to the equipment but where there is a possibility of seriously impairing its performance, e.g. by mishandling or gross maladjustment. Warnings and Cautions within the main text do not incorporate labels and may be in shortened form. These draw the attention of personnel to hazards that may cause damage to the equipment. An example of use is the case of static electricity hazard. Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose used batteries according to the instructions. Disconnection of the 2 RF connectors may cause damage to the equipment when power is on. The application antenna and RF cable are not provided. The sum of antenna gain (dBi) and cable loss (dB)should not exceed 0dBi for inside antenna and 9dBi for outside antenna, and the installation must ensure that the shortest distance to a human is a minimum of 1.151 meter. Important: Unauthorized antenna cables and/or coupling devices may not be used. Changes or modifications not expressly approved by the TowerIQ could void the users authority to operate the equipment. Use of unauthorized antennas, cables, and/or coupling devices not conforming with ERP/EIRP and/or indoor only restrictions is prohibited Home/ personal use are prohibited. Note: If the insertion loss of the outside cable exceeds 3dB, the VSWR alarm will be affected. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 5 CHAPTER 2: BDA INTERFACE & CONNECTIONS 2.1 Guardian UHF 5W BDAInterface Overview Interface Type Description A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 DOWNLINK OUTPUT N Female; To serving (Interior) antenna. UPLINK INPUT N Female; To serving (Interior) antenna. DOWNLINK INPUT N Female; To Donnor (Exterior) antenna pointing to the tower. UPLINK OUTPUT N Female; To Donnor (Exterior) antenna pointing to the tower. ALARMLEDs Indicate an alarm condition USB Used to initialize the network connection devices ETHERNET Cat5e Standard Ethernet Cable Device ALARM1 I/O Connect to the building fire alarm control unit (FACP). DC INPUT Connect UPS, voltage range is 18.5-29V; DC power is the secondary power supply, and secondary power (DC input) source shall be UL2524 listed. This hole is reserved. GROUNDING LUG Groundinglug TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 6 2.2 ON/OFF Switch An ON/OFF switch is located on the inside panel upper right hand side which is accessed by opening the door to the BDA enclosure. The ON/OFF switch is used to cut off the connection between RF module and both the DC input and the power supply output. 2.3 RFInterfaces (A1, A2, A3 and A4) A1, A2 N-type Female for OUTSIDE cable and donor antenna A3, A4 N-type Female for INSIDE cable and Serving antenna TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 7 2.4 Power Wiring for AC and DC Power for 24V Battery Backup Power Supply The wiring terminal block for AC and 24V Battery Backup is located on the inside panel lower right hand side which is accessed by opening the door to the BDA enclosure. DC+
DC-
Battery positive input (Red) Battery negative input (Black) Wire Gauge: 14 to 22 AWG Note: 1/4" spacing is to be maintained between power limited and non-power limited Circuits. 2.5 GUI interface GUI interfaces are used forfirmware updates of theBDA and are not normally utilized. GUI1 is forthe Sentry Board firmwareupdate and GUI2 is for theRF board firmwareupdate. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 8 2.6 Fire Alarm I/O Interface The I/O interface terminal block is located on the inside panel lower middle which is accessed by opening the door to the BDA enclosure. 9 8 7 6 5 4 3 2 1 ote: these connectio ns need to be made to Power Limited sources. Number 1 2 3 4 5 6 7 8 9 Definition VSWR Alert (N.O.) VSWR Alert (COM) VSWR Alert (N.C.) Oscillation Detected Alert (N.O.) Oscillation Detected Alert (COM) Oscillation Detected Alert (N.C.) ComponentAlert (N.O.) ComponentAlert (COM) ComponentAlert (N.C.) WireColor on Cable Black Red White Green Brown Blue Yellow Purple Gray TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 9 2.7 VSWR Alert TriggerCriteria The VSWR Alert is triggered under one (or more) of the following conditions:
VSWR Alarm caused by outdoor (donor) VSWR ratio exceeding threshold value required to prevent damage to BDA. High VSWR can be caused by removing the donor antenna from the outdoor connection to the BDA. High VSWR can be caused by defective connectors or metal touching or near the donor antenna. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 10 2.8 Oscillation Detected Alert Trigger Criteria The Oscillation Detected Alert is triggered under one (or more) of the following conditions:
The isolation between outside antenna and inside antenna is insufficent. The recommended isolation can be calculated using the formula: BDA Gain + 15dB. Consult your local AHJ for any recommendations or requirements. The condition that caused the Oscillation condition must be corrected and the BDA power cycled to restore correct operation. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 11 2.9 Component Alert Trigger Criteria The Component Alert is triggered under the following:
RF Power amplifier current is abnormal 2.10 Load Restrictions Alarm Dry Contact Output Restrictions: 1 A at 30 VDC (Resistive) Note: these connections need to be made to Power Limited sources. 2.11 Ethernet Interface TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 12 Ethernet Connector Ethernet Connector Assembly Drawing 2.12 USBInterface 1 2 The USB connector is located inside the Guardian UHF unit enclosure at the lower left side of the interior panel as shown below. The UL50/NEMA Type 4 enclosure door must be open to gain access to the USB port. The USB interface is used to configure the Guardian UHF unit for correct operation using the Guardian Sentry Microsoft Windows based configuration application and a computer with Microsoft Windows OS installed (Windows 10 or 11 is recommended). Note that Windows Surface tablets are NOT supported due to device driver incompatibility). Be sure to unplug the USB cable and close and lock the enclosure door after the Guardian UHF unit configuration is completed. 3 TO Computer TO USB TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 13 3.1 Alarm LEDs INSIDE BDA ALARM INTERFACE OUTSIDE TYPE 4 ALARM INTERFACE 1 2 3 4 5 6 DC Power Normal Donor Antenna Malfunction RF Malfunction /Oscillation Detected System Component Malfunction /BDA Failure Programming Silencing (button) Status Description Green ON DC Power is present and working properly OFF Red ON OFF Red ON OFF Red ON Off Flashing Red ON DC Power is not present Connection to the donor antenna has been interrupted or is not present. Possible bad connector or cable termination. No Alarm Present RF emitting device cant function because oscillation is happening, often caused by indoor and outdoor antennas being too close. No Alarm Present System component failure. Overpower condition has occurred. No Alarm Present The sentry board is being reprogrammed. BDA is being programmed Programming not in progress OFF If the trouble is triggered, press this button to silence the audible alarm. It needs to be pressed once every 22 hours when its in silencing position or the booster will sound. Note: Dedicated building annunciation shall provide to indicate DC loss or low DC secondary power source. Secondary power source annunciator needs to be installed adjacent to the BDA system and the BDA shall be located in close proximity to the FACP. Please refer to the wiring instruction provided by the secondary power source. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 14 CHAPTER 3: PLANNING THE INSTALLATION 3.1 Installation Overview Typically, a BDA installation follows these steps:
1. Choose a mounting location for the exterior antenna. The recommended Yagi directional antenna is installed and pointed directly at the AHJ designated radio tower (line of sight) and away from the interior of the building on which it is mounted. The antenna is typically mounted on the wall or roof of the side of the building with the strongest signal. A grounded lightning protector is required between the exterior antenna and the BDA. 2. Next, choose the mounting location of the interior antenna(s), being sure to take isolation requirements into account. Long, narrow spaces benefit most from directional flat-panel antennas, while more square spaces benefit more from omnidirectional dome antennas. 3. Choose where to mount the BDA. This should be in a secure indoor location near a grounded power source. 4. Map the cabling route between the exterior antenna and the BDA and between the BDA and interior antennas. 5. Proceed with a soft installation connecting components without securing their placement until testing can be completed. 6. Power on the BDA and perform configuration and testing explained in Chapter 5. 7. Complete installation by securing the placement of the BDA, antennas and other components, Important Installation Safety Precautions:
The exterior antenna must not be co-located or operating in conjunction with any other antenna. Always use a properly installed TowerIQ lightning protector between the exterior antenna and the BDA. Always power off the BDA before working on the roof of the building, or anywhere in close proximity to the outdoor antenna. Comply with all antenna isolation requirements to prevent signal oscillation. CAUTION: FAILURE TO PROPERLY INSTALL A LIGHTNING PROTECTOR CAN RESULT IN DAMAGE TO THE BDA, ANTENNAS,AND WIRING. CAUTION:SIGNALOSCILLATIONCANCAUSERADIOINTERFER-ENCEWITH RADIO TOWERS ANDRESULT IN CIVILAND/OR CRIMINALPENALTIES. 3.2 Exterior Antenna Overview The Yagi antenna receives and transmits signals over a focused area. It must be aimed directly (line of sight) toward the radio tower that provides the strongest signal to the building. The exterior antenna and mast (if any) must be mounted in a location that meets all of the following criteria:
Best signal strength. Not co-located with other antennas or used in conjunction with other antennas. Away from all power lines. At least 6 ft. from lightning rod antennas. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 15 At least 8 in. from any person. These distances are general guidelines only. Refer to the applicable building and electrical codes in your area to determine specific local requirements. 3.3 Interior Antenna Overview You may use any combination of omnidirectional (dome) and/or directional (flat panel) interior antennas to obtain balanced signal strength throughout the structure. Dome antennas provide 360-degree hemispherical coverage suitable for mostly square areas, while flat panel antennas providea focused zone of coverage suitable for long narrow areas. The example above uses two dome antennas and one panel antenna to provide full coverage. Keep in mind that floor structures in multistory buildings can cause significant signal loss, which means that you may need to install interior antennas on more than one floor. Here is an example of a multistory installation:
Note: You may not need antennas on every floor of a multistory building, depending on factors such as building material, BDA gain, etc. 3.4 Antenna Separation Proper antenna separation prevents signal oscillation (feedback) that can interfere with the radio tower. Separation is measured in a straight line from the exterior antenna to the closest interior antenna. The closest allowable distance dependson a number of factors, such as BDA gain level, building material, etc. Recommended separation distances are:
TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 16 Amplifier gain 40 dB 45 dB 50 dB 55 dB 65 dB 70 dB 75 dB 80 dB Min. separation (ad) 5-6 15-20 50 60 75-80 100 100-120 120-180 Vertical separation is more important than horizontal separation. If you are unable to obtain the required separation horizontally, try raising the exterior antenna. You may also try reducing the BDA gain as described in Chapter 5 of this manual. Antenna Safety Precautions:
You can mix and match dome and directional antennas as needed to obtain proper coverage throughout the building or area where you need to boost the signal. If you use a Yagi exterior antenna, you should normally aim it away from all interior antennas, regardless of separation, to prevent oscillation. Antenna Aiming OK CAUTION: SIGNAL OSCILLATION CAN CAUSE RADIO INTERFERENCEWITH RADIO TOWERS AND RESULT INCIVIL AND/ORCRIMINALPENALTIES. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 17 Indoor dry. Ambient air temperature is 25C. Away from tightly enclosed or overly hot spaces. Power and warning lights are easily visible. Shortest possible cable runs to all antennas. 3.5 BDALocation Select an indoor location for the BDA that meets the following criteria:
3.6 Accessories The final step in the planning process is to make sure you have all of the necessary accessories to complete the installation.You will need all of the items listed in Chapter 1 of this manual plus some or all of the following:
Hand and/or power tools as needed to complete the installation. Cable clips: Use these to secure the cables to interior and exterior walls/ceilings. Appropriately rated sealant/caulking to waterproof exterior cable entry points. Personal Equipment (PPE): Use all PPE required by local codes and/or best practices to help ensure personal safety duringinstallation. CAUTION: YOU ARE RESPONSIBLE FOR ENSURING THAT THE INSTALLATION MEETS ALL APPLICABLE CODES. Note: You may need to obtain a permit from your local building department to install the BDA and antennas. Check your local building and/or electrical codes. 3.7 NeedHelp?
If you need help planning your installation, contact a qualified installer, the reseller who supplied you with the BDA, or TowerIQ:
Call: 844-626-7638, 7 a.m. to 5 p.m. PST, Monday Friday Email: cs-guardian@tower-iq.com TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 18 CHAPTER 4: INSTALLATION 4.1 Soft Installation Perform a soft installation of all components to test signal coverage and oscillation before making the installation permanent. Avoid making holes or other permanent attachments during this phase. Refer to Chapter 5 for configuration and testing instructions. Proceed with final installation once configuration and testing are complete. 4.2 ExteriorAntenna Mount the exterior antenna in the location you selected during planning. Follow all of the instructions included with the antenna to ensure that your installation is done properly. Here are a few reminders and essential steps:
Mount the antenna. Connect a length of cable to the antenna and hand-tighten. Run the cable along the planned route. Install a properly grounded TQ-LP lightning protector. The donor antenna needs lightening protection per NFPA. Seal any exterior cable entry points on building exterior with caulking or sealant. A Yagi antenna is mounted horizontally with drip hole facing down and aimed at the desired radio tower (line of sight). WARNING: DO NOT TOUCH ANY LIVE ELECTRICAL WIRES ORALLOW THE ANTENNA OR CABLING TO TOUCH ANY LIVE ELECTRICAL WIRES. CAUTION: AVOID AIMING A YAGI ANTENNA TOWARD ANY INTERIOR ANTENNA. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 19 4.3 Interior Antennas Mount the interior antenna(s) in the location(s) you selected when planning. Follow all instructions included with the antenna(s)to ensure the installation(s) are done properly. Here are a few reminders and essential steps:
Dome antennas are mounted on the ceiling as close to the center of the desired coverage area as possible, domed(convex) side pointing down. Flat panel antennas should be wall-mounted as close as possible to the center of the wall, or at one end of long narrow space. Mount the antenna. Connect a length of cable to the antenna and tighten until hand-tight. If you are installing multiple antennas, run the cable to the splitter location and connect the cable to one of the outputs on the splitter. Connect another length of cable to the input side of the splitter (if used) and run this cable to the BDA location. It is important to keep the cable runs equal or use taps to ensure a harmonious install. CAUTION:VERIFYTHATALLINTERIORANTENNASMEETTHESEPARATION REQUIREMENTSDESCRIBEDINTHE PREVIOUS CHAPTER,ANDTHATNO ANTENNAISAIMEDTOWARDTHEEXTERIORANTENNA. CAUTION:DONOTCONNECTANINTERIORANTENNATOTHE SPLITTER INPUT. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 20 4.4 Mounting the BDA Mount the Guardian UHF 5W as follows:
Mount a 24 inch x 24 inch x 34 inch thick sheet of plywood on top of sheetrock, secured into wall studs where the Type 4 housing Verify that the selected location meets all criteria described in the previous chapter. is to be placed. The plywood should be flush against wall. Once the plywood is secure, attach the Type 4 housing to the plywood base using the screws provided. In most installations, the housing will be oriented, so the I/O ports are facing down. Connect the outdoor antenna cable to the signal booster connector port marked OUTSIDE and tighten the connection. Connect the indoor antenna cable to the signal booster connector port marked INSIDE and tighten the connection. CAUTION: DO NOT POWERON THE BDA UNTIL INSTRUCTEDTO DO SO. CAUTION: NEVER POWER ON THE BDA WHEN ANY ANTENNAS ARE DISCONNECTEDAS THIS COULD DAMAGE THE BDA. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 21 CHAPTER 5: CONFIGURATION & TESTING 5.1 Powering onthe BDA 1. Make sure the exterior and interior antenna cablesare firmlyconnected to their corresponding portson the Type4 enclosure. 2. Verify that the green Power light is illuminated. 3. When the BDA is turned on, the frequency band lights will flash red and green for approximately 2 seconds. CAUTION: ONLY USE THE POWER SUPPLY INCLUDED WITH THEBDA. USE OF ANOTHER POWER SUPPLY COULD DAMAGE THE BDA AND/OR POWER SUPPLY. CAUTION: DO NOT PROCEED BEYOND THIS POINT UNTIL THE BDA IS POWERED ON AND NO RED WARNING LIGHTS ARE ILLUMINATED. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 22 CHAPTER 6: MAINTENANCE AND TROUBLESHOOTING 6.1 Frequency Band LEDConditions Thissectionwill helpyouinterprettheLEDindicatorsonyour GuardianUHF5W. But first, herearea fewconfigurationandtesting pointsto keep in mind:
SILENCING DOWNLINK POWER UPLINK If thecontrollight for a specific frequencybandis flashingred, try increasingtheantennaseparationbetweentheinside and outside antennas as muchas possible first, then restarting the booster. Attenuationgreaterthan30dB madeby theboosters software will cause the affected band to shut off and display asolid red led. 6.2 LEDConditions LED INDICATIONS LED Color LED Condition Resolution GREEN GREEN RED ON FLASHING FLASHING Normal operation. Normal operation. The Automatic Gain Control (AGC) is self-adjusting. Indicates Oscillation SOLID RED Refer to your Sentry Monitoring Software for more information about LED codes. Meanwhile, if you have any questions during setup, please reach out to our U.S.-based support technicians:
RF link is off Call: 844-626-7638 Email: cs-guardian@tower-iq.com. 6.3 System Maintenance No user maintainable components within this system. In the event of any system malfunction, please contact a licensed installer. Caution: De-Energize Unit Prior to Servicing. 6.4 Testing& Troubleshooting Once the booster is powered on (and no Warning lights are on), assess the signal in locations of needed signal improvement. Refine the antenna locations and/or gain levels as needed, then complete the permanent installation when you are confident the system will perform well. A few tips and some perspective:
Its not realistic to expect full reception everywhere in the building. As a general rule, increasing gain by 6dB doubles the coverage distance of the interior antennas. Start at the lowest gain and increase gradually as needed. IfoneormoreredWarninglightscomeson, itindicatesthereis oscillationin thatbandandadjustmentsareneeded. If you cant get the coverage reasonably well-balanced, you may need to install an additional interior antenna and/or a different type of interior antenna and/or relocate interior antennas. CHAPTER 7: SENTRY CONFIGURATION & MONITORING 7.1 Sentry Software Introduction TowerIQs Sentry is a revolutionary advancement in signal-booster management. It aids in the installation, optimization, and ongoing management of your Guardian UHF 5W BDA. It provides installers with tools for seamless system configurations, and it helps pinpoint malfunctions due to unforeseen changes in the amplifier landscape, such as new towers or repeater systems. Sentry also notifies TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 23 installers or end users about various parameters via email. Features include:
Quick notification about booster changes and over-power situations. Allows offsite monitoring related to BDA performance, such as uplink/downlink power, outside signal strength or frequency band.status (On/Off). Helps optimize installations by monitoring and identifying the strongest signal strength available. 7.2 Software Installation Toinstall and configure the server, follow these steps:
Get the TowerIQ Sentry software from your device supplier, or download the Windows software here:
https://toweriq.nyc/products/guardian-series Install the software using the steps outlined below. Configure the server to a static IP or public IP address. In order to function on the network correctly, the server and the device must be (a) on the same Local Area Network, or (b) the server must be the front end to the device. All device and user information will be stored on the computer. Use appropriate security software for safe and reliable operation when connected to a network. Double-click ClientUserSetup to start the installation, which takes you to Welcome screen. Note: To avoid install glitches, we recommend you close all other Windows programs running on your computer before proceeding. After you have shut down other programs, click Next, which will take you to the User Information screen shown below. This where youll enter user information. It may be you as the installer, or you may be setting this up for someone else who will be monitoring the system on an ongoing basis. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 24 7.3 Hardware Installation Once the Sentry software is installed, you can proceed to connect and configure the Guardian UHF 5W BDA. To install the hardware, first complete the following steps:
To Computer USB To NFPA Guardian B 1/2W s USB To Network server Computer USB To Ethernet Computer USB USB Connection: Use a USB cable (supplied with your BDA) to connect your computer directly to the Guardian UHF 5W USB port. The USB connection on the Guardian UHF 5W is accessible by opening the UL50/NEMA Type 4 enclosure. The port is located in the lower left side of the unit interior panel inside the enclosure, as shown above . Ethernet Connection: Plug the Ethernet cable into the yellow-capped socket on the bottom of theUL50/NEMA Type 4 enclosure, labeled Ethernet. The other end of the Ethernet cable goes to the network server or network switch on the LAN. Ethernet is a supplementary circuit. Once the connections are made, power on the Guardian UHF 5W BDA. Note: The Ethernet cable length should not exceed 30 meters(98.5ft) Start the Sentry client application by clicking on the shortcut that resulted from installing the software. You will see the screen below:
TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 25 7.4 User Registration Youll need to register an account. Connect your computer to the network. A secure LAN connection is required because it will allow the computer to verify the device on the network. Fill in the User Registration form and choose a user name, password, email and user phone. Once completed, click the Register button. Click Register and youll see the following screen, prompting you to enter the local Server IP address. Enter TowerIQs server IP: 12.232.138.150or domainname erces.tower-iq.com Enter a User Name, Password, E-mail, and User Phone inthe fields provided. Then click Register to proceed. You will the Login screen again, as shown in the next screen. In the fields provided, enter the Username and Password that you registered on the system. This will enable you to proceed to device configuration, as explained in the steps below:
TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 26 7.6 Device Registration Connect the device to the networked client computer with a USB cable as described in the previous section. Make sure the server is also linked to the computer. Select a serial port and click Open, as shown in the Add Booster screen below. Complete device registration as described below:
Click Refresh to query device parameters Enter a name in the Booster Name field Enter the location in the Location Address field (optional) Click Add to register the device on the server Keep in mind that only the registered user is authorized to see/operate the added device. 7.5 Device Configuration Using the same screen as before, configure the device according to the steps below. Select a serial port and click Open. Click Refresh to query device parameters. Click on the drop-down menu and select a server IP address and port number to make sure the device can be connected to the server. Dynamic IP is available by checking Auto Search IP function, ORenter IP parameters manually, if the device needs a static IP. Click Apply to finish the configuration. Modify Booster Information. To modify the booster information, right click to access a pop-up menu with the following additional options. Select Edit Booster Info to proceed. Delete Booster. To delete a booster, right click on the summary screen again to access a pop-up menu with additional options, and then select Delete Booster. You will see a confirmation screen as shown below. Click Yes to proceed. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 27 Password and E-mail Management (Supplementary): In the Tools pull-down menu, you can change your account information, including your password, or the E-mail address for status reports. Roll over the Accounts heading and click on Modify Password/E-
mail to access this feature. To modify your password, type in the requested information shown below and click on Modify. To change the e-mail address where alerts go, enter a new e-mail as shown above and click on Modify. NOTE:IFYOUFORGETYOURPASSWORD,CLICKFORGOTMYPASSWORD ONTHELOGINPAGE. THE PASSWORDWILL BE SENT TO YOUR E-MAIL ADDRESS. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 28 7.6 Sentry Operation Digital filter configuration 1. Downlink Frequency and Uplink Frequency: This column is used to input the frequency of the channel. For example, enter 451 in the Downlink frequency box of channel 1 and enter 456 in the Uplink frequency box, and click the Set button. The downlink channel will then work at 451MHz; The uplink channel will work at 456MHz. 2. SWITCH: Use the switch column to open or close a channel. OFF closes the channel;
ALL OFF closes all the channels;
ON opens the channel 3. UPLINK ATT / DOWNLINK ATT: These columns are used to lower the gain of a single channel. Enter a positive value in the range of 1-25. 4. UPLINK PIN / DOWNLINK PIN: These columns show the input power of the uplink and downlink channels. This parameter can only be queried. 5. BANDWIDTH COLUMN: The bandwidth column is used to display the bandwidth of a particular frequency channel from 12.5K, 25K, and 75K. 6. Bandwidth Dropdown box:
This is used to set the bandwidth for a particular channel. The frequency bandwidth can be set to 12.5K, 25K, 75K. 7. Set button applies changes youve made within the window. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 29 8. Squelch activation enable Dropdown box:
ON enables the Squelch, and then fill in the squelch level in the range of -90-80dBm. OFF disenables the squelch. RFState TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 30 Setting the Uplink or downlink attenuation on this page between 1 and 30 will simultaneously set the equivalent value for all uplink or downlink channels. Once updates are complete on this screen, click the Set button to apply changes. From the dashboard above you can manually adjust the attenuation dB to resolve problems. You can also turn off individual bands. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 31 CHAPTER 8: SPECIFICATIONS Electrical Unit of measure Frequency Range, Uplink Frequency Range, Downlink Operation Bandwidth Number of Sub-Channel TotalMaximum Output Power,Uplink Total Maximum Output Power, Downlink Average System Gain Gain Adjustment Range (1dB step) Pass Band Ripple, p-p Noise Figure System Group Delay Intermodulation Spurious 9 kHz to 1 GHz 1 GHz to 12.75 GHz Absolute Maximum RF Input Power Impedance:
FCC ID:
Certifications Alarm Dry Contact Output Restrictions MechanicalSpecifications Dimensions (H x W x D):
Weight (Booster only):
Weight (Box as shipped):
Power Supply Power Consumption EnclosureCooling RF Connectors Operating Temperature Operating Humidity EnvironmentalClass:
MHz MHz MHz dBm dBm dB dB dB dB usec dBm dBm dBm dBm ohm in (mm) lbs (kg) lbs DC W 450-512 450-512 0.7/2/3.5/5/24 4 271 361 902 30 10 5 6
-13 FCC Compliance FCC Compliance 10 50 2AXVJGUARD-UHFB FCC Part 90 1 A at 30 VDC (Resistive) These connections need to be made to power limited Sources 21.2 x 17.2 x 8.0 in (550 x 436 x 203 mm) 45.9 lbs (20.8 kg) 53 lbs 24 V @4A 90 Convection N-Female F (C)
-4 to +122 (-20 to +50) 95%
Type 4 TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 32 CHAPTER 9: SAFETYAND COMPLIANCE FCC Compliance This a Class B booster. The product has been tested and found to comply with the Booster Requirements per FCC Part 90. Part 90 Signal Boosters THIS IS A 90.219 CLASS B DEVICE WARNING: This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST have an FCC LICENSE or the express consent of an FCC Licensee to operate this device. You MUST register Class B signal boosters (as defined in 47 CFR 90.219) online atwww.fcc.gov/signal-
boosters/registration. Unauthorized use may result in significant forfeiture penalties,including penalties in excess of $100,000 for each continuing violation. 15.105: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY TOWERIQ COULD VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 33 CHAPTER 10: WARRANTY For questions regarding your warranty, contact a TowerIQ representative at 844-626-7638 or email cs-guardian@tower-iq.com. 10.1 Warranty Periods TowerIQ products are covered under a three-year product warranty from the date of purchase. This protects the customer from any defects or problems the product may have that are solely the fault of TowerIQ. Incorrect installation or misuse will void this warranty. Upon the return of a defective product, TowerIQ will issue the customer a working replacement. All returned packages should contain all products distributed. 10.2 Three-Year Product Warranty TowerIQ warrants its products forthree years from the date of purchase against defects in workmanship and/or materials. Specifications are subject to change. Products returned by customers must be in their original, un-modified condition, shipped in the original or protective packaging with proof-
of-purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container. Buyers may obtain an RMA number for warranty returns by calling the TowerIQ Return Department toll-free at 1-888-365-6283. Any returns received by TowerIQ without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such as antennas or cables.) This warranty does not apply to any product determined by TowerIQ to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the products physical or electronic properties. TowerIQ warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at TowerIQs option, to repair or replace any product or part thereof which was purchased up to THREE YEARS prior, as determined by examination by TowerIQ, prove defective in material and/or workmanship. Warranty returns must first be authorized in writing by TowerIQ. Disassembly of any TowerIQ product by anyone other than an authorized representative of TowerIQ voids this warranty in its entirety. TowerIQ reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products. As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to TowerIQ for repair, and TowerIQ will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping charges. The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable specifications or which are not defective or not covered by this warranty. Products sold by TowerIQ shall not be considered defective or non-conforming to the Buyers order if they satisfactorily fulfill the performance requirements that were published in the product specification literature, or in accordance with samples provided by TowerIQ. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. TowerIQ makes no warranty whatsoever in respect to accessories or parts not supplied by it. 10.3 Limitations of Warranty, Damages and Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING. TOWERIQ AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY TowerIQ, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE,WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENTSHALL TOWERIQ BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED. All matters regarding this warranty shall be interpreted in accordance with the laws of the State of Missouri, and any controversy that cannot be settled directly shall be settled by arbitration in Missouri in accordance with the rules then prevailing of the American Arbitration Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 34 WARNING:E911locationinformationmaynotbeprovidedormaybeinaccurateforcallsservedBYUSINGTHISDEVICE. 1609Park370Place, Hazelwood,MO63042 844-626-7638 www.toweriq.nyc TowerIQ has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. TowerIQ shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specifications in this document are subject to change without notice. 2024. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners. TowerIQ, Inc | 1609 Park 370 Place, Hazelwood, MO 63042| 844-626-7638 | cs-guardian@tower-iq.com 35 TowerIQ, Inc 1609 Park 370 Place, Hazelwood, MO 63042, USA 844-626-7638|www.toweriq.nyc
1 | Label Class B | ID Label/Location Info | 244.16 KiB | March 20 2024 / March 22 2024 |
8 7 6 5 4 3 REV. ENG. CHG. NO A 2 REVISIONS DESCRIPTION APPROVED 1 DATE BY CHK. 20240314 ENDY XXX D C B A THIS IS A 90.219 CLASS B DEVICE Guardian UHF 5WTM Model No Guardian UHF 5W Class B FCC ID: 2AXVJGUARD-UHFB Class B Device. This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference. Part 90 Signal Boosters WARNING: This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST have an FCC LICENSE or express consent of an FCC Licensee to operate this device. You MUST register Class B signal boosters(as dened in 47 CFR 90.219) online at www.fcc.gov/signal-boost-
ers/registration. Unauthorized use may result in signicant forfeiture penalties, including penalties in excess of $ 100,000 for each continuing violation. WARNING: This is NOT a CONSUMER device. It is designed for installation by an installer approved by an ISED licensee. You MUST have an ISED LICENSE or the express consent of an ISED Licensee to operate this device.
5 1
. 3
0 0 0 8
. 80.00 [3.15]
NOTES:
1. MATERIAL: THERMAL PAPER,WHITE;OPERATING TEMPERATURE:-50~+90;THICKNESS:0.08mm. 2. TITLE FONT:ROBOTO CONDENSED;BODY FONT:ROBORO REGULAR. 3. FRONT COLOR:BLACK. 4. ADHESIVE:SELF-ADHESIVE. 5. SCRATCHES,BURRS,STAINS AND OTHER DEFACTS ARE NOT ALLOWED. D C B VENDOR CERTIFICATION VENDOR CERTIFIES ALL PARTS SUPPLIED FROM THIS DRAWING HAVE BEEN PRODUCED TO ITS SPECIFICATIONS AND VENDOR WILL BE RESPONSIBLE FOR ANY REWORK COST WHERE SPECIFICATIONS HAVE NOT BEEN MET. PROPRIETARY DATA DATA CONTAINED HEREIN SHALL NOT BE USED, DUPLICATED OR DISCLOSED IN WHOLE OR PART OUTSIDE POTTER ELECTRIC, INC. WITHOUT WRITTEN PERMISSION OF SAME. POTTER ELECTRIC SIGNAL CO. CAD GENERATED DRAWING, DO NOT MANUALLY UPDATE DO NOT SCALE DRAWING TOLERANCES UNLESS SPECIFIED DECIMALS ANGLES
.XX = .015
.XXX = .005 1 TITLE FCC LABEL-GUARDIAN UHF-5W-Class B RoHS A 8 7 6 5 4 3 APPROVALS DATE DRAWN ENDY 20240314 CHECKED SIZE DWG. NO. A SCALE UHF-5W-B-L0003 1=1 2 SHEET 1 OF 1 1
1 | Application-Letters-Covered-List-Attestation | Attestation Statements | 131.71 KiB | March 20 2024 / March 22 2024 |
TowerIQ, Inc Certification Application Attestation Statements Date: March 13, 2024 American Certification Body, Inc. 313 Park Avenue Suite 300 Falls Church, VA 22046 To Whom It May Concern:
Statement for 47 CFR section 2.911(d)(5)(i) ______TowerIQ, Inc______ certifies that as of the date of the application the equipment for which authorization is sought is not covered equipment1 prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. If the equipment for which the applicant seeks authorization is produced by any of the entities identified on the current Covered List, including affiliates or subsidiaries of the named companies, the applicant must include an explanation on why the equipment is not covered equipment. Additional Explanation: <N/A>
Statement for 47 CFR section 2.911(d)(5)(ii) _____TowerIQ, Inc______ (the applicant) certifies that, as of the date of the filing of this application, the applicant - is / - is not identified on the Covered List as an entity producing covered equipment. Thank you, By:
(Signature2) ____Michael McIsaac______
(Print name) Title:
____Regulatory Engineer______________________ Company:
___TowerIQ, Inc____Telephone:
_314-683-2218________ 1 - The Commissions Covered List is published by the Public Safety and Homeland Security Bureau and posted on the Commissions website. This Covered List, which is periodically updated, identifies particular equipment, produced by particular entities, that constitutes covered equipment. https://www.fcc.gov/supplychain/coveredlist . 2 - Letters should be placed on appropriate letterhead. 012423-17 rev2
1 | Authority to Act as Agent | Cover Letter(s) | 80.83 KiB | March 20 2024 / March 22 2024 |
TowerIQ, Inc 13723 Riverport Drive C/O Potter Electric Signal Company Saint Louis Missouri United States Authority to Act as Agent Date: March 13, 2024 American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern:
GRG METROLOGY & TEST GROUP CO., LTD. / Krystal Yang otherwise notified, for applications to American Certification Body, Inc. (ACB). is authorized to act on our behalf, until We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. We also declare that the information provided to the FCC is true and correct to the best of our knowledge (47 CFR 2.911(d)) and we have been informed of the grantee responsibilities (47 CFR 2.909) with regard to certified equipment. Thank you, Agency Agreement Expiration Date: _____2025/3/4_____ By:
(Signature1) Michael McIsaac
(Print name) Title: _Regulatory Engineer_ On behalf of: _TowerIQ, Inc
(Company Name) Telephone:(646) 392-7040 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead.
1 | Declaration letter Class B | Cover Letter(s) | 120.35 KiB | March 20 2024 / March 22 2024 |
TowerIQ, Inc. To:American Certification Body. Inc. (ACB) From: TowerIQ, Inc. 13723 Riverport Drive C/O Potter Electric Signal Company Saint Louis Missouri United States Regarding Confidentiality Request regarding application for FCC ID: 2AXVJGUARD-UHFB According to FCC KDB 935210 D02 Signal Boosters Certification v04r02 section V(g) requirement;
(g)Attestation(must be non-confidentical exhibit, signed by the applicant; signature by test lab, agent, or TCB is not acceptable)should include:
(1) Warning label messages and Class A/B disclosure will be also shown in online and point-of-sale marketing materials and outside packaging of device;
We TowerIQ, Inc. declared our Warning label message and Class A/B disclosure will be also shown in online and point-of-sale marketing materials and outside packaging of device;
For FCC ID: 2AXVJGUARD-UHFB THIS IS A 90.219 CLASS B DEVICE. WARNING. This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST have an FCC LICENSE or express consent of an FCC Licensee to operrate this device. You MUST register Class B signal boosters(as defined in 47 CFR 90.219)online at www.fcc.gov/signal-boosters/registration. Unauthorized use may result in Significant forfeiture penalties, including penalties in excess of $100,000 for each continuing violation. WARNING: This is NOT a CONSUMER device. It is designed for installation by an installer approved by an ISED licensee. You MUST have an ISED LICENSE or the express consent of an ISED Licensee to operate this device. Sincerely, Name(Printed)Michael McIsaac Title _Regulatory Engineer_ Signature On behalf of Company: TowerIQ, Inc.
1 | Declaration of Conformity Class B | Cover Letter(s) | 142.99 KiB | March 20 2024 / March 22 2024 |
Declaration of conformity We, TowerIQ, Inc.
(Name of manufacturer or his authorized representative) 13723 Riverport Drive C/O Potter Electric Signal Company Saint Louis Missouri United States Declare under our own responsibility that product Name:Public safety signal booster Model: Guardian UHF 5W Class B the operation frequency of the is authorized frequencies below:
Downlink450MHz ~ 512MHz, Uplink: 450MHz ~ 512MHz We are acknowledging that the FCC rules are violated if the device operates on unauthorized frequencies. In additionally, please be kindly noted that the warning label messages and the Class B disclosure will be also shown in online and point-of-sale marketing materials and on outside packaging of device. Saint Louis Missouri 4/3/24
(Place, date)
(Name and signature of person responsible)
1 | FCC-Application-Letters-U.S.-Agent-Letter-for-Service-of-Process | Attestation Statements | 80.39 KiB | March 20 2024 / March 22 2024 |
NOTE: Must Use Appropriate Company Letterhead U.S. Agent Designation for Service of Process
(Applicant is Both Grantee and U.S. Agent) TO:
American Certification Body, Inc. 313 Park Avenue Suite 300 Falls Church, VA 22046 ATTENTION: FCC Certification Section 2.911(d)(7) Information This letter is to confirm that the Applicant will also serve as the U.S. Agent for Service of Process as required by 47 CFR 2.911(d)(7). The Applicant acknowledges that they must maintain an agent for no less than one year after terminating all marketing and importation OR the conclusion of any Commission-related proceeding involving the equipment. The Applicant further acknowledges their responsibility to inform the FCC whenever the Designated U.S. Agent information changes. Applicant Company name:TowerIQ, Inc. FRN #: 0030092514 Grantee Code:2AXVJ Contact Name:Michael McIsaac Street Address:13723 Riverport Drive C/O Potter Electric Signal Company City/Province/Zip:Saint Louis Missouri 63043 Telephone No:314-683-2218 Email:michaelm@pottersignal.com Applicant Signature1:
Date:2024/3/13 Signed by (Printed Name/Title):Michael Mclsaac/Regulatory Engineer 1 - Letters must be placed on appropriate letterhead. The signee for the applicant must be one of the following: Applicant (grantee) contact of record in the FCCs authorization system, or authorized officers or employee of the applicant (grantee). 092723-17 Rev 9
1 | Request for Confidentiality Class B | Cover Letter(s) | 128.38 KiB | March 20 2024 / March 22 2024 |
TowerIQ, Inc 13723 Riverport Drive C/O Potter Electric Signal Company Saint Louis Missouri United States Request for Confidentiality Date: March 13, 2024 Subject: Confidentiality Request for: ___2AXVJGUARD-UHFB __ Pursuant to FCC 47 CFR 0.457(d) and 0.459 and IC RSP-100, Section 12.4, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent *1 Permanent Permanent Permanent Permanent Permanent *3 Exhibit Block Diagrams External Photos Internal Photos Operation Description/Theory of Operation Parts List & Placement/BOM Tune-Up Procedure Schematics Test Setup Photos Users Manual _TowerIQ, Inc ____ has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:
The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:
The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of ___(specify number of days not to exceed 180)2___ days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public before the requested period has expired. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. NOTE for Industry Canada Applications:
IC currently only distinguishes Permanent Confidentiality exhibits as shown above. Short Term confidentiality is not considered applicable to IC applications. Sincerely, By:
(Print name) Michael McIsaac
(Signature/Title3) 1 - The asterisked items (*) require further information to be provided to ACB before permanent confidentiality will be extended to these exhibits. Please refer to FCC KDB 726920 and the specific Document link for D01 found at:
https://apps.fcc.gov/oetcf/kdb/forms/FTSSearchResultPage.cfm?switch=P&id=41731 and review section II, 3) regarding specific information that must accompany these requests. 2 - Please refer to http://acbcert.com/documents/misc-docs/Memo-Short-Term-Vs-Standard-Confidentiality.pdf for complete details. 3 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 102920 13
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2024-03-22 | 450 ~ 512 | B9B - Part 90 Class B Industrial Booster (non-SMR) | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2024-03-22
|
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1 | Applicant's complete, legal business name |
TowerIQ, Inc.
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1 | FCC Registration Number (FRN) |
0030092514
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1 | Physical Address |
13723 Riverport Drive C/O Potter Electric Signal Company
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1 |
13723 Riverport Drive
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1 |
Saint Louis, MO
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1 |
United States
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app s | TCB Information | |||||
1 | TCB Application Email Address |
h******@acbcert.com
|
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1 | TCB Scope |
B2: General Mobile Radio And Broadcast Services equipment in the following 47 CFR Parts 22 (non-cellular) 73, 74, 90, 95, 97, & 101 (all below 3 GHz)
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app s | FCC ID | |||||
1 | Grantee Code |
2AXVJ
|
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1 | Equipment Product Code |
GUARD-UHFB
|
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
M****** M******
|
||||
1 | Title |
Regulatory Engineer
|
||||
1 | Telephone Number |
314-6********
|
||||
1 | Fax Number |
646-3********
|
||||
1 |
m******@pottersignal.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
GRG METROLOGY & TEST GROUP CO., LTD.
|
||||
1 | Name |
K****** Y********
|
||||
1 | Physical Address |
Room 402, Silver Star Hi-Tech Building, No. 1301
|
||||
1 |
Shenzhen
|
|||||
1 |
China
|
|||||
1 | Telephone Number |
+8675******** Extension:
|
||||
1 |
y******@grgtest.com
|
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app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | B9B - Part 90 Class B Industrial Booster (non-SMR) | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Public safety signal booster | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Part 90.219 Class B signal Booster. Power output is conducted. The intended use is generally for industrial/commercial use and will not be sold to the general public. Professional installation is required. The antenna(s) used for this transmitter are to be fixed-mounted on indoor or outdoor structures. RF exposure compliance will need to be addressed at the time of licensing, as required by the responsible FCC Bureau(s), including antenna co-location requirements of Sec. 1.1307(b)(3). This BDA is for private use and public safety operation. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
GRG METROLOGY & TEST GROUP CO., LTD
|
||||
1 | Name |
N******** D****
|
||||
1 | Telephone Number |
86-20******** Extension:
|
||||
1 |
s******@grgtest.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 9 | 450 | 512 | 4.7 | Amp | F1E | ||||||||||||||||||||||||||||||||||
1 | 2 | 9 | 450 | 512 | 4.7 | Amp | F3E | ||||||||||||||||||||||||||||||||||
1 | 3 | 9 | 450 | 512 | 4.7 | Amp | F1D | ||||||||||||||||||||||||||||||||||
1 | 4 | 9 | 450 | 512 | 4.7 | Amp | F1W |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC