FCC ID: 2ASVV-TBOPLAY7 TV BOX User Manual 2. Upgrade Steps 1) Copy OTA zip file into TF card or USB storage device. Insert HD cable and TF card(USB storage device) with the box. 2) Connect the other side of the HD cable to the TV HD port. HD Cable 1. Network 1.1. Wi-Fi Check Wi-Fi, System will start scanning available wireless access points around you automatically. Choose an access point and enter the password. After authenticating IP address will be given to the box and connected is shown, wireless connection is available now. Notice: Wi-Fi connection and Ethernet connection are mutually excluded for model TX1 and TX3. Only one could be activated at the same time. TX2 allow both connection activated at the same time. 1.2. Ethernet For TX1 and TX2 ,Click Ethernet, box will start DHCP process automatically. TX3 will automatically stop Wi-Fi connection and Up Ethernet connection at the moment when Ethernet jack is plugged in. When the IP address appears, the network connection is available. 3) Insert a stick into the hole below the device . There is a reset button inside the hole. And keep pressing the button. HD Cable 4) Insert power adapter.
(Still pressing the button) HD Cable 5) 6) 7) 8) Pressing the reset button and hold until you see the android reboot. And use the remote to choose apply update from EXT choose Update from TF card(choose Udisk if USB storage device is applied) choose xxx.zip
(theupgrade package file) and press OK. You will see install/ SD card It means the box is upgrading. After upgrade, you can see Install from SD card complete at the bottom. Use remote to choose reboot system now and press OK Or plug the power adapter again to reboot the box. Upgrade finished. You can see the Welcome interface. Tips: You can check the build number in settings to confirm you have updated the box successfully. 20C 3. Trouble Shooting Problem No power No pictures No sound or distorted sound No audio or digital output The box does not respond to the remote control Player does not respond to some operating commands during playback No sound during movies playback The contents of the USB flash drive cannot be read Solution
-Check if the power adapter is properly connected to the power and the TV box
-Press the power on the remote controller to turn on the power
-Check if the status led is blue when the box is powered.
-Reconnect with HD cable or AV cable
-Check if the TV is switched on
-Adjust the volume
-Check that the speakers are connected correctly
-Check the digital connections
-Check if your amplifier is set correctly
-Aim the remote directly at the sensor on the front of the TV box
-Reduce the distance to the TV box
-Replace the batteries in the remote control
-Operations may not be permitted. Refer to the user manual
-Possibility of system halted, re-insert with power adaptor to restart the TV box
-The audio codec may not be supported by the TV box. You can change the supported audio on playing menu.
-Check the volume.
-The USB flash drive format is not compatible with the box.
-If one of the USB cannot be read. Please turn off the TV box for 30 seconds and restart the TV box Slow operation of the USB flash drive
-Big file size or high resolution USB flash drive takes longer time to read and display on the TV screen. No sound with HD connection The TV screen is blank and the player LED is blinking
-Check the connection between the TV and the HD jack of box.
-Check your TV system setup.
-Check the volume
-Turn off your TV box, wait 30 seconds, turn it on again.
-If under HD status, check if HD connection is correct or change another HD cable set the output resolution of this TV box into 720p. 20C