AMB-4020 Hand-Held Scanner/Deactivator Users Guide Product Overview Integrated Barcode Scanner WARNING! Laser aperture-
laser beam Integrated Detector/Deactivator Scanner Trigger
(beneath keypad) Base Charging Station LED indicators Liquid Crystal Display (LCD) Keypad Alternate Scan Barcode Button Ergonomic Grip The AMB-4020 hand-held scanner/deactivator is a multi-purpose device used for scanning barcodes, detecting and deactivating EAS labels, alarm logging, and source tagging compliance checking. It includes the following features:
Feature Base Charging Station with security lock Liquid Crystal Display Keypad LED indicators Integrated Barcode Scanner Ergonomic Grip Function Secures the hand-held unit when not in use. Keeps unit batteries optimally charged. Displays prompts and messages relating to the task at hand. Used for entering information. See the Keypad Overview for details. Red and green lights indicate proper unit function. Used to scan barcodes on receipts, merchandise, packages and badges. Provides comfortable use for a variety of users. 2004 Sensormatic Electronics Corp. Feature Integrated EAS Detector /
Deactivator Scanner Trigger Alternate Scan Barcode button Function Assists in identifying merchandise that has not been properly deactivated at the point-of-sale. Also allows these items to be deactivated with proof of purchase. Activates the scanner when needed. Activates the barcode scanner when the unit is stored in its base. WARNING: Before using this device, read this manual carefully! Ensure that all the safety instructions specified within this manual are continuously observed and respected during the installation and/or during the operation of this device. AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 1 of 9 8200-0369-04, REV. A Keypad Overview LCD Cursor Control
(Up/Down/Left/Right) LCD Backlighting Enter Alternate Scan Barcode F2 F3 F1 F5 F4 F6 1 4 ghi pqrs 7 3 def 6 mno wxyz 9 abc 2 jkl 5 tuv8 0 Function Keys
(F1 F6) Alphanumeric Shift Key Numeric Keypad
(0 9) Power The buttons on the keypad allow you enter information about the activity being performed. Depending upon the software configuration, some keypad features may not be available. Button Power Cursor Enter Alternate Scan Barcode Function Switches the scanner/deactivator to standby mode to conserve power. Moves the cursor around the LCD. Press an arrow corresponding to the direction that you want to move the cursor. Makes selections appearing on the LCD. Activates the barcode scanner when the unit is stored in the base. Button Backlighting Alpha Shift Key F2 F3 F1 F5 F4 F6 Function Keys 1 4 ghi pqrs 7 2 abc jkl5 tuv8 0 3 def 6 mno 9 wxyz Numeric Keypad Function Turns on LCD backlighting if the display appears dark. Toggles between entering numbers and alphabetic characters using the numeric keypad. Special purpose keys that can be programmed to perform specific functions depending upon the screen displayed. Allows numbers to be manually entered. Alphabetic characters can be entered using these buttons and by pressing the Alpha Shift key. AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 2 of 9 8200-0369-04, REV. A Contents Before Using the AMB-4020 Scanner/Deactivator 3 Safe Operation................................................ 3 Laser Device Warnings................................... 3 Avoid Dropping the Scanner/Deactivator ....... 3 Preparing the Scanner/Deactivator ....................... 4 Charging and Securing the Scanner/Deactivator ....................................... 4 Removing the Scanner/Deactivator from the Base Charging Station.................................... 4 Using the Scanner/Deactivator ............................. 5 Scanning Barcodes......................................... 5 Detecting/Deactivating EAS Tags and Labels 6 Logging Alarms............................................... 6 Maintenance.......................................................... 6 Glossary ................................................................ 6 Specifications ........................................................ 7 Hand-Held Scanner/Deactivator ..................... 7 Base Charging Station.................................... 8 Declarations .......................................................... 9 Before Using the AMB-4020 Scanner/Deactivator Keep the following precautions in mind when using the AMB-4020 hand-held scanner/ deactivator. Safe Operation IMPORTANT!
This device may be used to locate and deactivate UltraMax labels on merchandise to help speed up the checkout process in busy retail environments. Like many similar devices, the AMB-
4020 scanner/deactivator emits electromagnetic fields that may affect certain implanted medical devices. Since it is impossible to tell which customers may have an implanted medical device, it should not be used within 30cm (12in) of a customers head and torso. Some employees with implanted medical devices may notice interactions while operating this equipment. These interactions are ordinarily transitory and should not be harmful. However, if the employee feels uncomfortable, a change in assigned duties should be considered. Laser Device Warnings WARNING: Do not stare (look) in the beam of the laser: It is a Laser Class 2 and it may produce eye damages. WARNING: Do not test the device with the aperture directed to your eyes. WARNING: It is very important to be aware that the duration of the laser radiation emission is longer than the audible beep that results when the push-
button (trigger) is activated: DO NOT ATTEMPT TO TURN THE APERTURE TOWARDS YOUR EYES DURING THE RADIATION EMISSION. The red beam is an optical indicator that the radiation is present and, as long as it is visible, the scanner shall not be directed towards the operator or towards any other persons eyes. WARNING: Do not attempt to open the equipment enclosure! There are no serviceable parts within this equipment!
Radiation hazard and/or electric shock may occur! If the unit is defective, return it to the distributor. WARNING: Once the equipment is unpacked, check the integrity of the plastic enclosure of the hand-held unit; the enclosure shall be inspected to ensure that there are no holes, cracks or other paths that give access to laser or collateral radiation. If any of the above are observed, return it to the Manufacture. Do not attempt to use the device. WARNING: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Avoid Dropping the Scanner/Deactivator Always use the attached wrist lanyard to prevent dropping the scanner/deactivator. Insert your hand through the loop of the lanyard, and hold the scanner/deactivator by the grip. If the scanner/
deactivator should slip from your hand, the wrist AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 3 of 9 8200-0369-04, REV. A lanyard prevents the device from dropping to the ground. Figure 2: Inserting the Scanner/Deactivator into the base charging station. Figure 1: Using the lanyard. WARNING!
Laser aperture-
laser beam Grip Lanyard IMPORTANT! Never use a scanner/deactivator that has been dropped! The scanner/deactivator may have damage that is not visible to the user. Return any scanner/deactivator that has been dropped to Sensormatic for service. Preparing the Scanner/Deactivator Before using the scanner/deactivator, it must be charged for a minimum of 2 hours in the base charging station. Once fully charged, the scanner/deactivator can operate up to 5 hours in standby mode without recharging. Charging and Securing the Scanner/Deactivator Follow the steps below to charge and secure the Scanner/Deactivator. Be sure to charge the unit before using. 1. Align the scanner/deactivator with the base charging station. 2. Insert the scanner/deactivator downward into the base charging station. The contacts on the scanner/deactivator and inside the base charging station should meet. WARNING! Laser aperture-laser beam Contacts Charging Status LED When properly inserted, the scanner/deactivator locks into the base charging station to prevent unauthorized use. The charging status LED glows orange while charging. When fully charged, the LED glows green. Note: If the charging status LED is flashing green, the scanner/deactivator is not properly inserted in the charging base. IMPORTANT! To ensure that the scanner/
deactivator remains secure and maintains a charge, it should be stored in the base charging station whenever it is not being used. Removing the Scanner/Deactivator from the Base Charging Station CAUTION: Do not attempt to use excessive force to remove the scanner/deactivator from the base charging station. Use of force may damage the scanner/deactivator. Depending on the procedures implemented at your store, different techniques may be used by authorized users to remove the scanner/
deactivator from the base charging station:
Entering passcodes Scanning badges The scanner/deactivator remains unlocked for 5 seconds. If it is not removed from the base charging station within that time, the scanner/
deactivator re-locks. AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 4 of 9 8200-0369-04, REV. A Unlocking with Passcode 1. Enter the passcode using the keypad. 2. Press Enter. If the passcode is recognized, the scanner/deactivator unlocks from the base charging station. Unlocking with Barcode Scan 1. Hold the badge with the barcode near the scanner window of the scanner/deactivator. The badge should be approximately 15cm (6in) from the scanner window. 2. Squeeze the trigger or press Alternate Scan Barcode. The scanner emits a red beam of light. If necessary, adjust the position of the badge until the scanner detects the barcode. If the barcode is recognized, the scanner/deactivator unlocks from the base charging station. See Figure 3. Figure 3: Scanning a badge to remove from base. Trigger Alternate Scan Barcode Using the Scanner/Deactivator Once the scanner/deactivator has been removed from the base charging station, the unit can be used to scan product barcodes, detect active EAS tags and labels, and deactivate EAS labels. It can also be used for alarm logging. CAUTION: Like many similar devices, the AMB-4020 scanner/deactivator emits electromagnetic fields that may affect certain implanted medical devices. Since it is impossible to tell which customers may have an implanted medical device, the scanner should not be used within 30cm
(12in) of a customers head and torso. Scanning Barcodes WARNING: The hand-held scanner/
deactivator incorporates a Class 2 laser scanner that uses a low power, visible light diode. As with any very bright light source, such as the sun, avoid staring directly into the light beam or at its reflection. Momentary exposure to a Class 2 laser is not known to be harmful. 1. Locate the barcode on the receipt or merchandise requiring scanning. 2. Orient the item so the barcode faces the scanner window. 3. Hold the scanner/deactivator approximately 20 cm (8 in) from the item. Squeeze the scanner trigger located below the keypad. The scanner emits a red beam of light. If necessary, adjust the position of the scanner/deactivator to read the barcode. Figure 4: Scanning Merchandise WARNING! Laser aperture-laser beam Squeeze trigger to scan barcode AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 5 of 9 8200-0369-04, REV. A Detecting/Deactivating EAS Tags and Labels The scanner/deactivator may be used to detect EAS tags (hard tags) and labels on merchandise. The scanner/deactivator is capable of detecting EAS tags and labels up to 15cm (6in) and deactivating labels up to 10cm (4in) from the unit. 1. Orient scanner/deactivator towards merchandise. 2. Use a circular motion to search for active tags and labels. 3. When an active tag or label is detected, the scanner/deactivator emits a steady beeping tone and the green LED illuminates. 4. Continuing with the circular motion, move the scanner deactivator toward the specific item to deactivate. 5. Repeat steps 2 through 4 to detect and deactivate addition items. Note: If an EAS tag (hard tag) is present on merchandise with a valid receipt, direct the customer to return to the register or customer service for removal if a detacher is not available. Figure 5: Detecting and deactivating EAS labels. Deactivation range
(10cm/4 in) Detection range
(15cm/6in) Use circular motion to search for tags. Logging Alarms The scanner/deactivator may be used to log information about EAS alarms that occur at the exit. Prompts appear on the scanner/deactivator LCD. 1. Remove the scanner from its base charging station. 2. Scan the receipt barcode. 3. Search for the active label or tag. 4. Verify that item causing alarm appears on the receipt. Scan the product barcode, and deactivate the label. 5. Repeat steps 3 and 4 until all active tags have been detected and deactivated. 6. Return the scanner/deactivator to the base charging station. Maintenance WARNING: Use the power button to turn off the scanner/deactivator before cleaning so eye damage from the scanner laser does not occur. The scanner/deactivator may be cleaned by wiping it with a soft cloth. Do not use water or any solvents for cleaning. Glossary Aperture: opening in the protective enclosure through which laser radiation is emitted. Emission Duration: Duration of a pulse or series of pulses, or continuous operation, expressed in seconds, during which human access to laser radiation is permitted as a result of operation and/or maintenance of a laser product. Human Access: means capacity to intercept laser radiation by any part of the human body through any opening in the protective enclosure of the product. Laser: device that can be made to produce or amplify electromagnetic radiation within a specified wavelength by the process of controlled stimulated emission. Operator (user): any person, other than a service person. AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 6 of 9 8200-0369-04, REV. A Service person: a person having appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to minimize the risks to that person or other persons. Symbols used within the manual: The symbol of an exclamation mark inside a triangle represents important warnings or cautions concerning health and safety issues. Specifications Hand-Held Scanner/Deactivator Physical
(HHS/D, Base Charging Station, and Command Module with Cable Management Enclosure) Dimensions (L x W x H) ................... 196 x 205 x 188 mm
(7.7 x 8 x 7.4in) Weight ..........................................................1.4kg (50oz)
(Hand-Held Scanner/Deactivator only) Dimensions (L x W x L)..................... 142 x 113 x 227mm
(5.6 x 4.4 x 8.9in) Weight (including battery) ............................. 964g (34oz) Display.............................................. Monochrome FSTN 240 pixels (W) x 160 pixels (L)
(1/8 VGA size) Touch Panel .............................................................. Yes Backlight ....................................................... EL backlight Main Battery ............................Rechargeable Lithium Ion 1600 mAh (max. 8.4V, nominal 7.4V) Backup Battery ........................................................ None Performance Processors..............................Intel Xscale architecture, Motorola DSP56F807 Operating Platform........................ Microsoft Windows CE.NET 4.1 Memory......................................................... 32MB RAM/
16MB FLASH Communications................. 3 internal dedicated RS-232 CF Card Slot..........................................................Type II Cards Supported...................................802.11b CF card, Compact Flash Type II Flash Memory card Audio ....................................................Transducer piezo Detection Distance (max).................. 15.25cm (6in) Deactivation Distance (max) .............................. 10.25cm
(4in) Operating Time ....................................3 hours with radio
@ 5 scans/minute Standby Mode............................................. up to 5 hours Keypad........................................... 25 keys (with cursor), synthetic elastomer Barcode Scanner Integrated 1D decode Bar Code scanner
(CCD E1022 or Laser SE-923)................ UPC/EAN/JAN, Code 39, Code 93, Code 128, Interleaved 2 of 5, Discrete 2 of 5, NW-7, UCC/EAN-128 LED Display ........................................ Upper front center
(Green, yellow, red) Scan Triggers.............................................. Pistol Trigger Keyboard Scanner Trigger Environmental Operating Temperature............................. -10 to +40 C
(14 to 104 F) Storage Temperature ...................................-25 to 70 C
(13 to 158 F) Environmental Sealing .......................... IP54 Category II Humidity ....................................................5% to 90% RH
(Non-condensing) Drop Specification:........................................ 1.1m (44in.) drop to concrete Ambient Light Indoor.........................................................450 ft-candles
(4,842 LUX) Outdoor ...................................................8,000 ft-candles
(86,112 LUX) Electrostatic Discharge (ESD)............... +/-15 kVDC (air);
+/- 8 kVDC (contact) Wireless Data Communications Wireless Local Area Network (WLAN) ..................... IEEE standards-based internal Compact Flash WLAN Card Data Rate........................................................... 11 Mbps
(direct sequence) Frequency Range..............................Country dependent;
typically 2.4 to 2.5 GHz Output Power ...............................................100 mW US;
100 mW international Spreading Technique .............................Direct Sequence EAS Synchronization ................................... Internal EAS Sync-Link receiver with internal antenna WLAN Antenna .................................................... Internal AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 7 of 9 8200-0369-04, REV. A Peripherals and Accessories Cradles......................... Single-slot serial charging cradle with Security locking features
(Barcode Scan release feature) Communication/Charging Cables............. Charging cable with universal power supply;
Ethernet 802.3;
RS-232 port Peripherals and Accessories Cradles .........................Single-slot serial charging cradle with security locking features Communication/Charging ...................... Charging cradle with universal power supply;
Ethernet 802.3, RS-232 ports on cradle Other Accessories ................................. Optional lanyard Base Charging Station Performance Processor ...................................... Motorola DSP56F807 Operating Platform................................ Sensormatic O/S Communications............................................. 3 RS-232, RS-485, Ethernet 802.3 port EAS Synchronization....................................Sensormatic Sync Link Transmitter Contact Closures .............................................. 2 Output, 1 Input Audio ............................................................. Transducer LED Display..........................................One tri-color LED
(amber, green and red) Environmental Operating Temperature .............................-10 to +40 C
(14 to 104 F) Storage Temperature................................... -25 to 70 C
(13 to 158 F) Environmental Sealing ...........................IP54 Category II Humidity.................................................... 5% to 90% RH
(Non-condensing) Ambient Light Indoor ........................................................ 450 ft-candles
(4,842 LUX) Outdoor................................................... 8,000 ft-candles
(86,112 LUX) Electrostatic Discharge (ESD) ...............+/-15 kVDC (air);
+/- 8 kVDC (contact) Wireless Data Communications Wireless Synchronization ......................................... EAS Sync-Link transmitter AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 8 of 9 8200-0369-04, REV. A The explanatory label and the warning label that are affixed on the equipment are as follows:
RLJ 12/2004 Declarations Regulatory Compliance Electrical Safety....................................UL 60950-1 CAN/CSA C22.2. No. 60950-1 EN60950-1 EMI/RFI ......................................... 47 CFR, Part 15 ICES-003 RSS 210 Hazardous Locations...................... Non-Hazardous Locations ONLY, Pollution degree 2-as per EN60950-1/UL60950-1 or equivalent. FCC COMPLIANCE: This equipment complies with Part 15 of the FCC rules for intentional radiators and Class A digital devices when installed and used in accordance with the instruction manual. Following these rules provides reasonable protection against harmful interference from equipment operated in a commercial area. This equipment should not be installed in a residential area as it can radiate radio frequency energy that could interfere with radio communications, a situation the user would have to fix at their own expense. EQUIPMENT MODIFICATION CAUTION: Equipment changes or modifications not expressly approved by Sensormatic Electronics Corporation, the party responsible for FCC compliance, could void the user's authority to operate the equipment and could create a hazardous condition. Other Declarations WARRANTY DISCLAIMER: Sensormatic Electronics Corporation makes no representation or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Sensormatic Electronics Corporation reserves the right to revise this publication and make changes from time to time in the content hereof without obligation of Sensormatic Electronics Corporation to notify any person of such revision or changes. LIMITED RIGHTS NOTICE: For units of the Department of Defense, all documentation and manuals were developed at private expense and no part of it was developed using Government Funds. The restrictions governing the use and disclosure of technical data marked with this legend are set forth in the definition of limited rights in paragraph (a) (15) of the clause of DFARS 252.227.7013. Unpublished - rights reserved under the Copyright Laws of the United States. TRADEMARK NOTICE: UltraMax and Sensormatic are trademarks or registered trademarks of Sensormatic Electronics Corporation. Windows is a registered trademark of Microsoft Corporation. Other product names mentioned herein may be trademarks or registered trademarks of Sensormatic or other companies. No part of this guide may be reproduced in any form without written permission from Sensormatic Electronics Corporation. AMB-4020 HAND-HELD SCANNER/DEACTIVATOR USERS GUIDE 9 of 9 8200-0369-04, REV. A