GE Security CommerceGuard Security Client Symbian Reference Guide imagination at work LZT 10 102 R1B 2 Contents 4 4 5 6 7 8 Introduction System Overview Installing PC Suite Software Upgrading Security Client Symbian Software Logging into the Software Plug In Reader and Verify Communication 10 Viewing Status of CSDs 11 Downloading/Purchasing Encrypted Keys 12 Installing the CSD on the Container 13 Arming the CSD 15 Activating Consumed Keys 16 Uploading CSD Status 17 Checking the CSD Data Log 18 Disarming the CSD 19 Removing the CSD CommerceGuard Security Client for Symbian 3 Legal Licensed by GE from All Set Marine Security AB. Copyright 2005 GE Security. All rights reserved. GE is a registered trademark of the General Electric Company. GE Security is a trademark of the General Electric Company. CommerceGuard is a trademark of GE Security or its subsidiaries. Contacting Us For general questions and support, send an email to:
support@allset.se support@allset.se For speci c questions, call or email one of the following representative:
USA Europe Asia Charles Albright Pontus Trnlund Arthur Lu
+1 760 8323161
+46 708 370423
+866 7 7223416 charles.albright@ge.com charles.albright@ge.com pto@allset.se pto@allset.se alu@allset.se FCC Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modi cations to this equipment. Such modi cations could void the users authority to operate the equipment. 4 Introduction The Security Client Symbian software is installed on a Sony Ericsson P800, P900, or P910 cellular phone. When used with a CommerceGuard Portable Reader Unit, it can con gure, manage, and inspect Container Security Devices (CSDs). System Overview The Security Client for Windows software is used to manage Container Security Devices (CSDs). A CSD is placed on the right door frame inside a shipping container, the container is stuffed and the container door closed. Using the Security Client software either with a handheld reader or on a computer attached to a xed reader, the CSD is armed and the serial number of the container and a load ID are programmed into the CSD. The container is then shipped out. When the container arrives at its destination the Security Client software shows if the container has been tampered with. The CSD can then be disarmed and the container door opened. The handheld reader unit is plugged into the cell phone. It is then capable of communicating wirelessly with the CSDs. CommerceGuard Security Client for Symbian 5 Select language and then start the PC Suite Setup. Follow the instructions in the installation wizard. If the start menu is not automatically shown, use the Run command in the Windows Start menu to start Start.exe from your CD drive. By default the PC Suite is accessed from:
Start menu >Programs > Sony Ericsson >
P910 (or P800 or P900). The Setup application can also be used later to add or delete components. 2. 3. 4. 5. 6. 7. Installing PC Suite Software You will need to dock your phone to a PC for a number of reasons. In order to dock your phone, rst install the Sony Ericsson software that comes with the reader. The PC Suite software can be installed on Windows ME, 2000 and XP. Reasons for docking your handheld reader:
You may have to download keys (in order to arm containers) over the Internet, if there is no GPRS coverage over the public wireless network. You may need to update the CommerceGuard software. You may want to upload CSD logs to the PC (you are able to check CSD logs and save them to phone memory). 1. When inserting the CD in the PC, a start menu is automatically shown. 6 Upgrading Security Client Symbian Software Remove the reader module and dock the phone in the cradle:
1. 2. 3. 4. 5. 6. 7. Verify communication between the PC and the phone (the phone icon should appear in the task bar in the lower right corner on your PC screen). Double-click the latest CG Security Client le located on your computer to automatically start the installation. You may have received the update via e-mail or some other media. When the Install Software dialog opens, click Yes. When the Installation security warning dialog opens, click Install anyway. When the About to install application dialog box opens, click Next. When the Select language dialog box opens, select English (U.K.) from the list, and click Next. When the Install File dialog box opens, click Finish. 8. Upgrade is complete. Logging into the Software When a user logs into the Security Client software, their User name and PIN are validated at the CommerceGuard network. The rst time a user logs in to the Security Client software an Internet connection is required to authorize the user and PIN. The Internet connection is obtained either by having a GPRS subscription on the phone or by having the phone connected to an Internet enabled PC via the cradle. Once a user has successfully logged in, an Internet connection is not required at subsequent logins. To login to the Security Client Symbian software:
1. Select CG Security Client from the list of software on the phone to open the CommerceGuard Security Client. CommerceGuard Security Client for Symbian 7 2. 3. 4. 5. From the CommerceGuard Security client window tap the screen to log in. Enter your User ID and your PIN code
(provided to you by GE). The rst time you login with your User ID, click the Users tab to add your User ID to the drop-down list of User IDs. The software can also run in Demo mode by entering demo@localhost as the User ID and 1234 as the PIN. Note:
If you experience dif culties in writing on the touch screen, try the keyboard emulator Tap OK. When your user ID and password are authenticated; the CommerceGuard Security client main window opens. 8 Plug In Reader and Verify Communication 3. Wait until the Secure connection dialog appears, enter your Passkey and tap Done. Before the phone can interact with CSDs, you must connect the Portable Reader Unit to the phone. To connect the reader:
1. 2. Login to the Security Client software. Attach the Portable Reader Unit to the phone. 4. Once the Bluetooth communication is activated on the cell phone (look for the Bluetooth icon in the lower left corner) a Connection request dialog appears. Tap CommerceGuard Security Client for Symbian 9 the Accept button and the main window opens. Note:
If this request appears again, tap Accept again. One outgoing arrow on the Bluetooth icon One outgoing arrow on the Bluetooth icon indicates that the cell phone is trying to talk with the reader module. Two arrows (as shown in icon above) indicate phone/reader interaction which is the nal OK!
Binding the Reader to the Phone A handheld reader can be bound to a phone to bypass the Secure connection and Connection request dialog boxes each time the reader is attached to the phone. To bind the reader to a phone:
1. 2. 3. 4. 5. Attach the reader to the phone Verify communication between the phone and reader. Press Browse For CSDs button ten (10) times. Select Bind to Reader from the Options drop-down menu. Wait at least a few seconds before performing any functions. 10 Viewing Status of CSDs With the handheld reader attached the phone displays the status of all CSDs within range. From the main screen tap Browse For CSDs. The reader automatically checks for active CSDs within range and lists them in the main window. This procedure takes a few seconds, and each time you tap the Browse For CSDs button the list is refreshed. Each CSD has a unique ID programmed into the CSD. The CSD ID number is also located on the CSD serial number label. CSD IDs are displayed on screen as the one shown above:
01000000000012f2. The arming status and door status is displayed for each CSD. Container is tampered Container is armed Container is disarmed Container door is open Container door is closed The CSD shown above is disarmed and the container door is open. Downloading/Purchasing Encrypted Keys An Arming key is required to arm a CSD. Arming keys are purchased using the Purchase Keys menu option. Each time a CSD is armed an arming key is used. Once a CSD is armed the arming key is used and cannot be used again. If there are no arming keys left, the user must purchase arming keys before arming a CSD. Arming keys can only be used by the user that purchased them on the platform where they were purchased (i.e., a user that purchases arming keys using the Security Client for Symbian cant use the keys on the Security Client for Windows). Downloading/Purchasing Keys CommerceGuard Security Client for Symbian 11 2. Select Purchase Keys from the Options drop-down menu. The Purchase Keys window opens. There are two (2) ways of downloading keys:
On-line: when the phone has a GPRS subscription. Semi-of ine: when the phone is connected to a computer with Internet access via the cradle. Note:
For demonstration (using demo@localhost), there is no need to download keys in advance. A dummy key is automatically generated during the arming process. 1. From the main screen select the Options drop-down menu. 3. Select the quantity of Keys from the amount drop-down menu (1, 10, or 20). The keys will remain usable for your login even if you turn off the cell phone. 4. Tap Purchase. 12 Installing the CSD on the Container When a CSD is rst placed on a container, the Container ID can be associated with the CSD using the Install option in the software. If the Container ID is not entered using the Install process, it will be required to be entered during the arming process. To associate the Container ID with the CSD once the CSD is in place:
1. Select the CSD 3. Enter the Container ID and click Install. 2. Tap Install. Once the Container ID is associated with the CSD it is displayed on the CSD list instead of the CSD serial number. CommerceGuard Security Client for Symbian 13 Arming the CSD Before arming a CSD, verify the container is stuffed and the doors are closed. Click Browse For CDSs and check the symbols associated with the container. This container indicates the CSD is not armed and the door is closed. 2. Tap the Arm button. Verify there are arming keys available by checking the Key status at the bottom of the screen. This shows there are no (0) inactivate CSDs (i.e., armed but not activated), and one
(1) Key remaining, i.e. not consumed. If there are no Keys remaining, use the Purchase Keys option from the drop-down menu to purchase arming keys. To arm a CSD:
1. Tap the CSD from the list. 3. 4. Enter the Load ID. Enter the Container ID if it was not entered using the Install option, or click the Edit Cont ID button to edit the Container ID. 5. Tap the Arm button. 14 6. 7. 8. 9. Verify that the status indicates Armed. Tap OK. Tap done. If the phone has a GPRS connection, the arming information is sent to the network and the arming key is activated. In the main window tap Browse For CSDs to refresh the list. The arming and door status icons now indicate that the container is armed and door is closed. Activating Consumed Keys After a CSD is armed the arming information needs to be sent to the CommerceGuard network. If the phone has a GPRS connection, the information is sent automatically. If the phone does not have a GPRS connection or is interrupted while sending arming information, the arming information is saved on the phone so it can be sent later. If the arming information has not been sent, the key status in the lower left corner indicates there is an inactive key. With an inactive key the CSD is armed but the server does not know the CSD is armed. CommerceGuard Security Client for Symbian 15 There are two (2) ways of activating Keys:
Online: when the phone has a GPRS subscription. Semi-of ine: when the phone is connected to a computer with Internet access via the docking cradle. To manually activate keys not automatically sent:
1. Verify you have GPRS coverage or dock the phone to the cradle. Select Activate Keys from the Options drop-down menu. 2. 3. Now all armed CSDs are activated and the arming procedure is complete. The arming information can be sent up manually using the Activate Keys menu option or, the next time a CSD is armed while online, saved arming information is sent up along with the new arming event. 16 Uploading CSD Status Uploading the status of a CSD requires a GPRS subscription on the phone. When uploading a CSD status the CSD arming information and Container ID is uploaded to the server with a timestamp. This provides a way for viewing the CSD status remotely. To upload a CSD status:
1. 2. 3. Select Browse For CSDs Select the Container ID Tap the Upload button. Checking the CSD Data Log
(PC); dock the phone in the cradle. CommerceGuard Security Client for Symbian 17 Note: The log le is named after the CSD ID or the container ID if one is assigned. 7. From Windows Explorer; Drag and drop the le onto the Desktop. 8. Open the le in WordPad. Note: Do not use NotePad. CSD activity is stored in a data log and can be viewed and saved on your computer. This process could come in handy for emailing a CSD data log. 1. 2. 3. 4. 5. Tap Browse For CSD to refresh the container list. Tap the container ID that you want to check. You can see who armed the CSD and when it was armed. Tap the Log button and then the Refresh button to view the CSD event history. If you would like to save the log le, tap the Save button. The entire log le will be saved to phone memory. Dock the phone in the cradle to transfer the log le to your computer. 6. To access the log le in Windows Explorer 18 Disarming the CSD When a container with an armed CSD arrives, it should be disarmed before it is opened. The disarming information is automatically uploaded to the server if the phone has a GPRS subscription. 1. Tap Browse For CSDs to refresh the container list. 2. 3. 4. Verify the door and arming status (armed and closed). Select the container ID from list. The arming information is displayed including who armed the container, when it was armed, the CSD number, container ID, and Load ID. 5. 6. 7. Tap the Disarm button. Tap Yes to con rm disarming the CSD. The disarming procedure is now complete. CommerceGuard Security Client for Symbian 19 Removing the CSD The CommerceGuard system is designed so that once a CSD is placed on a container it remains on the container. However if you need to remove a CSD from a container, use the Uninstall option to disassociate the Container ID from the CSD. 1. In the main window; tap Browse For CSDs to refresh list. 2. Select the container ID . 3. 4. 5. Tap the Uninstall button. Tap the OK button to con rm uninstalling the CSD. Verify that the container ID is replaced by the CSD ID (i.e., 01000000000000nnn). 6. Remove the CSD from the container. 20