FCC ID: WUW22073946 Wireless LAN Analyzer

WiFi Advisor Wireless LAN Analyzer Users Guide WiFi Advisor Wireless LAN Analyzer Users Guide Network and Service Enablement 20250 Century Blvd Germantown, Maryland 20874 USA Toll Free 1-855-ASK-JDSU Tel +1-301-353-1560 Fax +1-240-404-1996 www.jdsu.com Notice Every effort was made to ensure that the information in this manual was accurate at the time of printing. However, information is subject to change without notice, and JDS Uniphase reserves the right to provide an addendum to this manual with infor-

mation not available at the time that this manual was created. Copyright Copyright 2014 JDS Uniphase Corporation. All rights reserved. JDSU, and the JDSU logo are trademarks of JDS Uniphase Corporation (JDS Uniphase). No part of this guide may be reproduced or transmitted electronically or otherwise without written permission of the publisher. Copyright release Reproduction and distribution of this guide is authorized for Government purposes only. Trademarks JDSU, WiFi Advisor, and TrueMargin are trademarks or registered trademarks of JDSU in the United States and/or other countries. iPad is a trademark or registered trademark of Apple. Bluetooth is a registered trademark of The Bluetooth SIG, Inc. in the United States and/or other countries. All trademarks and registered trademarks are the property of their respective companies. Ordering information This guide is a product of JDSU's Technical Information Development Department, issued as part of the WiFi Advisor. The catalog number for a published guide is ML-WFED-300AC. Page ii 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Terms and conditions Specifications, terms, and conditions are subject to change without notice. The provision of hardware, services, and/or software are subject to JDSUs standard terms and conditions, available at www.jdsu.com/terms. FCC Notice This product was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this product in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. This equipment complies with FCC radiation exposure limits set forth for an uncon-

trolled environment. This equipment has been SAR-evaluated for use in hand. SAR measurements are based on a 10 mm spacing from the body and that compliance is achieved at that distance. Keep the device away from your body to meet the distance requirement. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The authority to operate this product is conditioned by the requirements that no modifications be made to the equipment unless the changes or modifications are expressly approved by JDSU. December 2014 22073751, Rev. 002 Page iii WiFi Advisor Wireless LAN Analyzer Users Guide Industry Canada Requirements This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. This device complies with Industry Canada license-exempt RSS standard(s). Oper-

ation is subject to the following two conditions: (1) this device may not cause inter-

ference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment. Cet quipement est conforme l'exposition aux rayonnements Industry Canada limites tablies pour un environnement non contrl.

(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

(ii) This equipment complies with IC radiation exposure limits set forth for an uncon-

trolled environment. This equipment has been SAR-evaluated for use in hand. SAR measurements are based on a 0mm spacing from the body and that compliance is achieved at that distance. Keep the device away from your body to meet the distance requirement.

(iii) This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interfer-

ence that may cause undesired operation of the device.

(i) l'appareil pour fonctionner dans la bande 5150-5250 MHz est rserv une util-

isation en intrieur afin de rduire les risques d'interfrences nuisibles la co-canal avec les systmes mobiles par satellite;

(ii) Cet quipement est conforme aux limites IC d'exposition aux radiations dfinies pour un environnement non contrl. Cet quipement a t SAR-valu pour une Page iv 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide utilisation dans la main. Des mesures SAR sont bass sur un espacement 0 mm partir du corps et qui est obtenue conformment cette distance. Gardez l'appareil loin de votre corps pour rpondre l'exigence de la distance.

(iii) Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Son fonctionnement est soumis aux deux conditions suivantes: (1) ce dispositif ne doit pas causer d'interfrences et (2) cet appareil doit accepter toute interfrence, y compris les interfrences qui peuvent causer un mauvais fonc-

tionnement de l'appareil. CE R&TTE Directive Compliance. This product is in compliance with essential require-

ments and other relevant provisions of Directive 1999/5/EC. EMC Directive Compliance This product was tested and conforms to the EMC Directive, 89/336/EEC as amended by 92/31/EEC and 93/68/EEC for electromagnetic compatibility. A copy of the Declaration of Conformity is provided in printed form with the instrument. Low Voltage Directive Compliance This product was tested and conforms to the Low Voltage Directive, 73/23/EEC as amended by 93/68/EEC. Conformity with this directive is based upon compliance with the harmonized safety standard, EN61010-1:2010. WEEE and Battery Directive Compliance JDSU has established processes in compliance with the Waste Electrical and Elec-

tronic Equipment (WEEE) Directive, 2002/96/EC, and the Battery Directive, 2006/

66/EC. This product, and the batteries used to power the product, should not be disposed of as unsorted municipal waste and should be collected separately and disposed of according to your national regulations. In the European Union, all equipment and batteries purchased from JDSU after 2005-08-13 can be returned for disposal at the end of its useful life. JDSU will ensure that all waste equipment and batteries December 2014 22073751, Rev. 002 Page v WiFi Advisor Wireless LAN Analyzer Users Guide returned are reused, recycled, or disposed of in an environmentally friendly manner, and in compliance with all applicable national and international waste legislation. It is the responsibility of the equipment owner to return equipment and batteries to JDSU for appropriate disposal. If the equipment or battery was imported by a reseller whose name or logo is marked on the equipment or battery, then the owner should return the equipment or battery directly to the reseller. Instructions for returning waste equipment and batteries to JDSU can be found in the Environmental section of JDSUs web site at www.jdsu.com. If you have ques-

tions concerning disposal of your equipment or batteries, contact JDSUs WEEE Program Management team at WEEE.EMEA@jdsu.com. Page vi 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Contents About This Guide xi Purpose and scope . xii Assumptions. xii Safety and compliance information . xii Conventions . xii Chapter 1 WiFi Advisor Overview 1 About the Wireless LAN Analyzer . 2 Architecture . 2 About the WiFi Advisor . 3 Features and capabilities. 3 Quick tour . 4 Top view . 4 Front view . 6 Back view . 7 About the WiFi Advisor app . 8 Chapter 2 Managing Devices 11 Connecting a WiFi Advisor for the first time . 12 Registering and unregistering devices. 12 Changing the power off delay . 13 Updating the firmware . 14 Updating the iPad application software . 15 December 2014 22073751, Rev. 002 Page vii WiFi Advisor Wireless LAN Analyzer Users Guide Contents Chapter 3 Testing 17 WiFi Troubleshooting . 18 BSSID results . 18 Channel view . 20 Spectral results . 22 Navigating the Spectral result screen . 23 Troubleshooting Spectral measurements . 24 Assessing WiFi performance throughout a site . 25 Getting started . 26 Specifying settings. 26 Step 1: Selecting devices . 26 Step 2: Specifying the Broadband Service Rate . 27 Step 3: Specifying the configuration. 28 Step 4: Specifying the AP and Station Location. 30 Assessing an installation site . 30 Interpreting Site Assessment results . 32 Viewing Location Results . 35 Managing jobs . 35 Creating a new job in Job Manager . 36 Saving to a new job in the Site Assessment test . 36 Activating or deactivating jobs. 37 Viewing job results. 37 Exporting jobs . 39 Deleting jobs. 40 Troubleshooting Problems with Your WiFi Advisor . 41 Appendix A Maintenance and Specifications 43 Charging the battery. 44 Replacing the battery pack . 44 Cleaning the instrument . 45 Specifications . 46 Getting Technical Assistance. 47 Appendix B WiFi Fundamentals 49 WiFi deployment . 50 Network standard. 50 802.11 specifications . 51 Page viii 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Contents Spectrum Differences . 51 2.4 GHz Spectrum . 51 5 GHz Spectrum. 53 Appendix C Customer Services and Support 55 About our services . 56 Standard support services . 56 Instrument repair and calibration services . 56 Technical assistance (business hour) . 57 Warranty information. 57 Product documentation library . 57 Add-on services . 57 Extended product and systems support services . 58 Professional and consulting services . 59 Managed services . 59 Training options . 59 Glossary Index 61 63 December 2014 22073751, Rev. 002 Page ix WiFi Advisor Wireless LAN Analyzer Users Guide Contents Page x 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide About This Guide This prefix explains how to use this manual. Topics discussed include the following:

Purpose and scope on page xii Assumptions on page xii Safety and compliance information on page xii Conventions on page xii December 2014 22073751, Rev. 002 Page xi WiFi Advisor Wireless LAN Analyzer Users Guide About This Guide Purpose and scope Purpose and scope The purpose of this guide is to help you successfully use the WiFi Advisor features and capabilities. This guide includes task-based instructions that describe how to install, configure, use, and troubleshoot the WiFi Advisor. Additionally, this guide provides a complete description of JDSUs warranty, services, and repair informa-

tion, including terms and conditions of the licensing agreement. Assumptions This guide is intended for novice, intermediate, and experienced users who want to use the WiFi Advisor effectively and efficiently. We are assuming that you have basic computer and iPad experience and are familiar with basic telecommunication and WiFi concepts and terminology. Safety and compliance information Safety and compliance information for the instrument are provided in printed form and ship with your instrument. Refer to 22073762, WiFi Advisor Safety Information. Conventions This guide uses typographical and symbols conventions as described in the following tables. Table 1 Text formatting and other typographical conventions Item(s) Example(s) Buttons, keys, or switches that you press or flip on a physical device. Press the On button. Press the Enter key. Flip the Power switch to the on position. Page xii 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide About This Guide Conventions Table 1 Text formatting and other typographical conventions (Continued) Item(s) Example(s) Buttons, links, menus, menu options, tabs, or fields on a PC-based or Web-based user interface that you click, select, or type information into. Directory names, file names, and code and output messages that appear in a command line interface or in some graphical user interfaces

(GUIs). References to guides, books, and other publications appear in this typeface. Table 2 Symbol conventions Click Start. Click File > Properties. Click the Properties tab. Type the name of the probe in the Probe Name field.

$NANGT_DATA_DIR/results (directory) test_products/users/default-

User.xml (file name) All results okay. (output mes-

sage) Refer to Newtons Telecom Dictionary. This symbol represents a general hazard. It may be associated with either a DAN-

GER, WARNING, or CAUTION message. This symbol indicates a note that includes important supplemental information or tips related to the main text. This symbol, located on the equipment, battery, or the packaging indicates that the equipment or battery must not be disposed of in a land-fill site or as municipal waste, and should be disposed of according to your national regulations. December 2014 22073751, Rev. 002 Page xiii WiFi Advisor Wireless LAN Analyzer Users Guide About This Guide Conventions Table 3 Safety definitions DANGER Indicates a potentially hazardous situation that, if not avoided, will result in death or serious injury. It may be associated with either a general hazard, high voltage, or risk of explosion symbol. WARNING Indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury. It may be associated with either a general hazard, high voltage, or risk of explosion symbol. CAUTION Indicates a potentially hazardous situation that, if not avoided, could result in minor or moderate injury and/or damage to equipment. It may be associated with either a general hazard, high voltage, or risk of explosion symbol. When applied to software actions, indicates a situation that, if not avoided, could result in loss of data or a disruption of software opera-

tion. Page xiv 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide 1 Chapter 1WiFi Advisor Overview This chapter provides a general description of the WiFi Advisor. Topics discussed in this chapter include the following:

About the Wireless LAN Analyzer on page 2 Architecture on page 2 About the WiFi Advisor on page 3 About the WiFi Advisor app on page 8 December 2014 22073751, Rev. 002 Page 1 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the Wireless LAN Analyzer About the Wireless LAN Analyzer The Wireless LAN Analyzer provides a complete, multi-dimensional map of real WiFi performance, highlighting margin and resiliency of WiFi connections at multiple locations within a site (versus a simple signal strength icon). It includes intuitive tools to quickly optimize and troubleshoot the in-home WiFi network. After the test, it provides valuable performance information to the end-user to help reduce unnecessary trouble calls and repeats. Architecture The system architecture of the Wireless LAN Analyzer solution includes the following:

1 The WFED-300AC WiFi Advisor test device. Each WiFi Advisor contains an 802.11 radio, spectrum analyzer, and a network processor. The device is responsible for performing tests requested by the iOS WiFi Advisor iOS Application. NOTE:

At least one WFED-300AC test device is required for single-ended troubleshooting, and two WFED-300AC test devices are required for Site Assessment testing. 2 The WiFi Advisor iOS Application. This software runs on an Apple iPad

(iPad 2 or newer, with iOS 7.x.x or newer). The application allows the user to set up WiFi tests, communicates test setups to the WFED-300AC WiFi Advisor test device(s) over Bluetooth, manages test execu-

tion, displays test results, and enables administration of job or work ticket related information. Page 2 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the WiFi Advisor About the WiFi Advisor The WiFi Advisor, shown in Figure 1, is a portable WiFi analysis solution that effi-

ciently optimizes and troubleshoots 802.11 WiFi networks, provides a whole-home view of real WiFi performance / margin, and generates valuable information that can be given to the end user. Figure 1 The WiFi Advisor Features and capabilities Battery powered WFED, configurable as Station or AP Flexible Configurable radio from 802.11b/g to 802.11ac 3x3 WiFi and Ethernet test interfaces 802.11a/b/g/n/ac, 3x3 (Broadcom 43460 chipset) Built-in Spectrum Analyzer WiFi Advisor hardware:

User configurable as either Test Station or Test AP WiFi and Ethernet test I/Fs 450 MBit/s packet processing engine Battery powered December 2014 22073751, Rev. 002 Page 3 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the WiFi Advisor Quick tour This section describes the buttons, indicators, and connectors for the WiFi Advisor WFED-300AC. Top view The top view is shown in Figure 2. Figure 2 WiFi Advisor top view Power Button Bluetooth Button Power Power LED Status LED Bluetooth LED The power button is the green button on the top of the instrument. Press and hold the button to power up or power down the instrument. When the unit is powered up, the LED just above the button indicates the battery status. Solid green indicates the battery has greater than 10% charge or that the power adapter is plugged in Solid red indicates low battery, under 10% charge Flashing red indicates the battery is too low to start Flashing amber indicates shutting down Solid amber indicates the instrument cannot talk to the battery so it doesnt know the charge level Page 4 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the WiFi Advisor Bluetooth The Bluetooth button is the blue button on the top of the instrument. Press and hold the button for five seconds to make the WiFi Advisor ready to pair. The LED located below the button indicates the Bluetooth status. Slow blinking blue (a short on every few seconds) indicates the instrument is trying to connect over Bluetooth Blinking blue (on but short off every few seconds) indicates the instrument is connected to the iPad but not currently being used Solid blue indicates the instrument is connected to the iPad and is being used by the iPad Status The Status LED indicates the status of the test. Blinking amber indicates a test is in progress at that location Solid green indicates the test is complete at that location and the test passed Solid red indicates the test is complete at that location and the test failed December 2014 22073751, Rev. 002 Page 5 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the WiFi Advisor Front view The front view is shown in Figure 3. Figure 3 WiFi Advisor front view USB 2.0 device USB USB 2.0 host 10/100/1000 Ethernet There are two USB connectors. They are used to connect host devices to the WiFi Advisor and as an alternative path for firmware download. The standard USB connector is a master/host interface. The mini-USB is a device/slave interface. Ethernet The RJ-45 connector interface is reserved for future Ethernet measurement func-

tions. Page 6 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Back view The back view is shown in Figure 4. Figure 4 WiFi Advisor back view Chapter 1 WiFi Advisor Overview About the WiFi Advisor Battery charge LED DC Power input DC Power input The DC Power input, located on the back of the instrument, is used to connect the AC adapter. Battery charge LED The LED located next to the power input indicates that the adapter is connected. Red indicates the battery is charging; green indicates fully charged. December 2014 22073751, Rev. 002 Page 7 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the WiFi Advisor app About the WiFi Advisor app The WiFi Advisor iPad host app communicates with the WiFi Advisor instrument to run tests and manage devices. The application allows the user to set up WiFi tests, communicates test setups to the WFED-300AC WiFi Advisor test device(s) over Bluetooth, manages test execution, displays test results, and enables administra-

tion of job or work ticket related information. The icon for the WiFi Advisor is shown in Figure 5. To launch the app, tap the icon. Figure 5 WiFi Advisor iPad app icon The Home screen appears, as shown in Figure 6. Figure 6 WiFi Advisor app Home screen Page 8 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the WiFi Advisor app The application provides the following functions:

WiFi Advisor Home The main application that includes three selections:

Two-Ended Site Assessment

(Evaluate WiFi performance at critical locations within a site installation) see Assessing WiFi performance throughout a site in Chapter 3 Testing. Single-Ended Troubleshooting

(examine the surrounding 802.11 environment using a single test device) see WiFi Troubleshooting in Chapter 3 Testing. Device Management

(used to register devices, view device status, and manage firmware updates) see Chapter 2 Managing Devices. To launch an application, either touch the icon or touch the title (for example, touch the magnifying glass or touch Single-Ended Troubleshooting). Job Manager For viewing and uploading of completed job files and customer PDF reports. Quick Cards The WiFi Advisor Quick Start Guide and other helpful mate-

rial. Manual The WiFi Advisor Users Guide Videos Short videos describing How-to test with the WiFi Advisor Accessories WiFi Advisor Accessory Guide December 2014 22073751, Rev. 002 Page 9 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 1 WiFi Advisor Overview About the WiFi Advisor app Page 10 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide 2 Chapter 2Managing Devices This chapter describes the Device Management menu which is used to register devices, view device status, and manage firmware updates. Topics discussed in this chapter include the following:

Connecting a WiFi Advisor for the first time on page 12 Registering and unregistering devices on page 12 Changing the power off delay on page 13 Updating the firmware on page 14 Updating the iPad application software on page 15 December 2014 22073751, Rev. 002 Page 11 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 2 Managing Devices Connecting a WiFi Advisor for the first time Connecting a WiFi Advisor for the first time Before any testing can begin, each WiFi Advisor must be paired with the iPad. Pairing devices 1 2 3 4 5 6 On the iPad, select the Settings icon. Verify that Bluetooth is set to On. In the Devices section, the iPad detects and lists any devices within range. Press and hold the blue button on the top of the WiFi Advisor for 5 seconds. Verify that the blue LED on the WiFi Advisor is flashing slowly. On the iPad, in the list of My Devices, select the WiFi Advisor with the serial number of your WiFi Advisor. Label your WiFi Advisor with the letter designator of your choice from the sheet of ID Labels provided. This label will be used during the registration process to provide a simple method to identify test devices for use in the iOS application When pairing is complete, the status of the WiFi Advisor(s) indicates Connected. Registering and unregistering devices After pairing the device(s) with the iPad, they must be registered with the WiFi Advisor app, especially if this is the first time using this WiFi Advisor with this iPad. To register WiFi Advisor devices with the iPad 1 2 3 4 From the WiFi Advisor app, select Device Management. In the Unregistered Devices area, select the WiFi Advisor with the serial number of your device. Enter the label letter for the WiFi Advisor. Repeat step 2 and step 3 for each WiFi Advisor. The registered devices appear in the Device Manager screen. Page 12 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 2 Managing Devices Changing the power off delay To unregister WiFi Advisor devices with the iPad 1 2 3 From the WiFi Advisor app, select Device Management. Select the WiFi Advisor with the label (or serial number) of your device and swipe to the left. A red Delete button appears. Do one of the following:

If you do not wish to unregister the device, swipe to the right. Tap the Delete button to unregister your device. Changing the power off delay The power off delay values associated with each registered WiFi Advisor are shown within the Registered Devices section of the Device Manager screen. These values define the amount of idle time that must transpire before the test device will auto-

matically power down. To change the power off delay for a WiFi Advisor 1 2 3 From the WiFi Advisor app, select Device Management. Touch the Power Off Delay associated with that WiFi Advisor. Select the power off delay. Disable means it will not automatically power down regardless of expired time. If you would like to dismiss the window without changing the current setting, touch outside of the window. December 2014 22073751, Rev. 002 Page 13 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 2 Managing Devices Updating the firmware Updating the firmware The firmware on the WiFi Advisor can be upgraded over Bluetooth using the iPad. The WiFi Advisor must be paired with the iPad and registered with the app. To update firmware on a registered WiFi Advisor 1 2 3 4 In the WiFi Advisor app, select Device Management. The menu reports all registered WiFi Advisor devices and the current firm-

ware for each. Find the WiFi Advisor you wish to update, and click on icon of the device with a down arrow. A confirmation screen appears. Select Yes. The update begins. The status bar at the top indicates the update progress. NOTE:

If you experience trouble, look at the number of Bluetooth devices in the area. Three to four devices is a practical limit, depending on the types of devices and profiles used. Some devices require more Bluetooth data, so they are more demanding than other devices. Data-intensive devices may reduce the total number of devices that can be active at the same time. If a Bluetooth device becomes slow to connect or does not perform reliably, reduce the total number of connected devices. Page 14 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 2 Managing Devices Updating the iPad application software Updating the iPad application software Updating the iPad host application software allows you to have the latest applica-

tion, including new WiFi Advisor features and company-specific procedures or applications. To update the host application software 1 To download the app, do one of the following:

a If your company has an enterprise network, connect to your company enterprise network with the iPad. If there is a new version, your app icon will include a badge (a circle in the upper corner that indicates updates are available). Using the browser, go to the site/location where the appli-

cation is kept, then download the new version. b Go to the Apple App Store. 2 As the process runs, the app icon has a circle inside that rotates. 3 When the update is finished, the rotating circle disappears and the icon has a badge (a blue dot in the upper left). The host application software is updated. December 2014 22073751, Rev. 002 Page 15 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 2 Managing Devices Updating the iPad application software Page 16 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide 3 Chapter 3Testing This chapter provides task-based instructions for using the WiFi Advisor features. Topics discussed in this chapter are as follows:

WiFi Troubleshooting on page 18 Assessing WiFi performance throughout a site on page 25 Managing jobs on page 35 Troubleshooting Problems with Your WiFi Advisor on page 41 December 2014 22073751, Rev. 002 Page 17 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing WiFi Troubleshooting WiFi Troubleshooting The single-ended troubleshooting test includes the following:

Quick, visually intuitive assessment of critical WiFi network factors reduces troubleshooting time Spectral insight within the same tool allows identification and isolation of common, non-802.11 interferers Expert recommendations helps minimize the time spent to effectively opti-

mize the network and reduces likelihood of repeat calls The following procedure describes how to troubleshoot a single connection on a network.This test is typically run if the service is not working properly. To troubleshoot a single connection 1 2 3 4 Bring the iPad and WiFi Advisor to the location experiencing problems. Open the app on the iPad. Select Single-Ended Troubleshooting. Choose which WiFi Advisor device to use for the test. If you have previously used a WiFi Advisor device with this iPad, it appears in the list of devices. If it does not appear, you may need to register the device with the iPad and pair to it. See Connecting a WiFi Advisor for the first time on page 12 and Registering and unregistering devices on page 12. 5 Select a result tab at the top: BSSID, Channel, or Spectral. BSSID results The BSSID results provide quick visibility into the wireless networks active in the current environment in both the 2.4GHz and 5GHz WiFi bands. The BSSID results report the RSSI per channel. A sample result is shown in Figure 7. Page 18 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing WiFi Troubleshooting Figure 7 BSSID results This provides a visual representation of overlap in the channels to help identify problem spots. The BSSID graph area shows each visible BSSID by channel and signal strength. This view is useful for understanding an existing Access Points channel configura-

tion and signal strength or for determining which channel to select for a new AP to be placed within the environment. To toggle between 2.4GHz band and 5GHz band, touch the band toggle switch in the upper left of the graph. The BSSID List view in the right pane provides a listing of all detected BSSIDs along with their channel setting, current signal strength, and MAC address. To change the order of the list, tap 123 (sort by channel) or ABC (sort by name). To view more details of a particular BSSID, touch the desired BSSID. From the BSSID Details menu, touch Trend Graphs. Trend graphs show RSSI, Noise, and Channel Utilization over time for the selected BSSID. A sample graph is December 2014 22073751, Rev. 002 Page 19 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing WiFi Troubleshooting shown in Figure 8. Figure 8 Trend Graphs Channel view The Channel view, shown in Figure 9, shows utilization and noise per 802.11 channel in addition to co-channel or adjacent channel interferers. You can view the best channels per band, best channels per channel width, or overall channel score. This allows you to select the best channels available in the current environment. Page 20 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing WiFi Troubleshooting Figure 9 Channel results The Utilization graph in the top pane shows the channel utilization for all channels in the selected band. Touching a bar within the graph highlights the bar for that channel (the blue bar will turn green) and the BSSID List changes to the Channel Summary which includes values associated with that particular channel. The Noise graph in the bottom pane displays the noise per channel. Touching the band toggle switch in the upper left of the graph toggles between 2.4GHz band and 5GHz band views. As in the BSSID view, the BSSID List view in the right pane provides a listing of all detected BSSIDs along with their channel setting, current signal strength, and MAC address. To change the order of the list, tap 123 (sort by channel) or ABC (sort by name). Touching a specific BSSID from the BSSID list configures the Utilization bar graph to the channel associated with that particular BSSID and the BSSID List changes to the Channel Details view in the right hand pane. Touching a specific bar in the Utilization graph also changes the BSSID List view to the Channel Details for that December 2014 22073751, Rev. 002 Page 21 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing WiFi Troubleshooting particular channel which includes the channel score, the channel utilization, noise, the BSSIDs resident in the channel, and the BSSIDs that are overlapping (adjacent to) that channel. Touching Best Channels in the top right area of the Utilization graph displays a table that identifies the current top 3 best channels based on channel width for the band being viewed. Touching anywhere on the screen closes the table. Spectral results The Spectral results, shown in Figure 10, provides a real-time spectral analyzer configurable by 802.11 band, channel, and channel width. It is helpful for finding signals that interfere with 802.11 networks by showing both 802.11 and non-802.11 RF signals within a given channel of interest. Figure 10 Spectral results Page 22 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing WiFi Troubleshooting The Spectral results screen has 3 main areas:

The spectral graph area, where the real-time spectral data is displayed The controls area, where the user can configure the spectrum analyzer ranges and modes The BSSID List / Channel information pane Navigating the Spectral result screen As in the BSSID and Channel views, the BSSID List view in the right pane provides a listing of all detected BSSIDs along with their channel setting, current signal strength, and MAC address. To change the order of the list, tap 123 (sort by channel) or ABC (sort by name). The BSSID list is not continuously updated while spectral data is being displayed and is therefore labeled as SNAPSHOT as it repre-

sents a list of BSSIDs gathered over a finite period of time prior to turning on the Spectral Analyzer. Touching a specific BSSID from the BSSID Snapshot List configures the Spectrum Analyzer to the channel(s) associated with the BSSID selected, and changes the BSSID Snapshot view in the right pane to the Channel Details for that particular channel which includes the channel score, the channel utilization, noise, the BSSIDs resident in the channel, and the BSSIDs that are overlapping (adjacent to) that channel. NOTE: This data is a snapshot. Live data may vary slightly. The Spectrum Analyzer controls, located across the top of the graph, consist of the following:

1 2 3 4 20MHz 40Hz, or 80MHz (5GHz band only) Band toggle switch selects 2.4GHz or 5GHz bands for analysis Channel bandwidth selector selects the width of the spectrum analyzer:

Channel up (+) or down (-) touch to increment or decrement the 802.11 channel(s) being analyzed Max Hold turns the Max Hold trace on the spectral graph on or off. When Max Hold is on, a blue line appears above the standard spectral line that represents the peak value (in dBm) seen at each frequency point. December 2014 22073751, Rev. 002 Page 23 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing WiFi Troubleshooting 5 6 7 Clear located under Max Hold, it resets the Max Hold trace and restarts the measurement. Average allows averaging of the real-time trace when on Number of Samples select the number of samples to be used for averaging of the real-time trace 8 World view shows all channels. Changing the channel bandwidth changes how channels are represented in the world view. To insert a vertical cursor within the real-time spectral plot, touch the graph where the cursor position is desired. The cursor readout box in the upper left reports the frequency at that position, in addition to the real-time and max hold signal levels at that frequency. The cursor can be moved by tapping anywhere on the graph within the channel width. By default, a cursor is located at the left edge of the view. Troubleshooting Spectral measurements The following are some common interferers that could show up in a spectral measurement. Microwave ovens can interfere with an 802.11 signal. They are most prevalent in channels 10 and 11. If possible, it is a good idea to look at the spectral response while the microwave is running to determine its impact. Bluetooth devices appear as spikes and appear to roll through the spectral view. They are fast moving and you may only see them occasionally. The systems are designed to be interoperable, but Bluetooth will impact throughput. Page 24 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site Channels can bleed over into adjacent channels. The width of the signal (due to RF considerations) can affect nearby channels, as shown in Figure 11. Figure 11 Spectral view of channel overlap Assessing WiFi performance throughout a site The general procedure for a Site Assessment test is:

1 2 3 4 5 Place one WiFi Advisor in close proximity to where the Wireless Access Point (or Residential Gateway) will be installed. Take a second WiFi Advisor along with your iPad to the location where WiFi performance is to be assessed. The test thoroughly evaluates WiFi perfor-

mance between the two locations. Move to the next location of interest and repeat the test to the Access Point. Continue until all locations of interest have been performance tested. If desired, the test results are saved to the active job or work ticket or associ-

ated with a new job. (See the Managing jobs section for more details regarding work flow with job / tickets). The two-ended site assessment test includes the following features:

December 2014 22073751, Rev. 002 Page 25 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site Innovative TrueMargin performance test which thoroughly and simultane-

ously evaluates the physical layer, the 802.11 transport layer and the packet layer. BSSID / AP view snapshot for each test location Spectral snapshots at both ends of the wireless link Best Channel recommendations for 2.4G / 5G for the given test profile Ability to evaluate WiFi performance at multiple locations within the home WiFi Network Optimization recommendations Getting started In order to get started with site assessment test, you must have two registered WiFi Advisors connected over Bluetooth. To get started 1 2 Launch the WiFi Advisor app. Select Two-Ended Site Assessment. Specifying settings During Site Assessment test, up to five individual test profiles are configured that are repeated at each location. The test profiles run sequentially at each location, and always in the same order. Each Site Assessment configuration has a Primary Profile, with up to four additional profiles, known as Secondary Profiles. Only the Primary Profile is associated with Pass/Fail or Closeout testing. The Secondary Profiles are informational, rather than Pass/Fail. At the beginning of the Site Assessment, the Secondary Profiles can be enabled or disabled as a group. This allows for rapid Site Assessment testing if only the Primary Profile is desired. Step 1: Selecting devices The first setting to specify is selecting which device is the access point and which is the station. Page 26 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site To select devices 1 2 3 From the Site Assessment page, select Devices. All registered devices are shown. If not shown, you may need to pair with the device and then register it. See Connecting a WiFi Advisor for the first time on page 12 and Registering and unregistering devices on page 12. Choose an AP (access point) Location. Select a Station Location. The Access Point device generally stays in one location (the desired location for the actual Access Point / Residential Gateway) and the Station device typically travels from test location to test location. NOTE:

If you experience trouble, look at the number of Bluetooth devices in the area. Three to four devices is a practical limit, depending on the types of devices and profiles used. Some devices require more Bluetooth data, so they are more demanding than other devices. Data-intensive devices may reduce the total number of devices that can be active at the same time. If a Bluetooth device becomes slow to connect or does not perform reliably, reduce the total number of connected devices. Step 2: Specifying the Broadband Service Rate This setting specifies the broadband service rate that the customer is receiving from their internet provider. If not specified (left blank), the setting is ignored. To specify the Broadband Service Rate 1 2 From the Site Assessment page, select Broadband Service. Enter the rate in MBit/s. December 2014 22073751, Rev. 002 Page 27 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site Step 3: Specifying the configuration The configuration page specifies the profile(s). To specify a configuration 1 2 From the Site Assessment page, select Configuration. Do one of the following:

Select the pre-defined configuration that matches your needs or matches the equipment you are installing into the test site. Proceed to Step 4:

Specifying the AP and Station Location on page 30. If no pre-defined configuration matches your needs, touch Add Configu-

ration. The New Configuration page appears. 3 In the box at the top, specify a name for the configuration. At the bottom, a graphical representation of the network appears. Page 28 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site 4 If you wish to change the profile, do the following:

a In the Test Profile box, just above the network graphic, enter a name for the profile. b Touch the instrument graphic on the left to specify the device that is oper-

ating as the access point. i Do one of the following:

- Select from the pre-defined devices that is operating as the access point.

- If no pre-defined configuration matches your needs, touch Add AP Device. ii Specify settings for the device, such as standard, band, channel width, number of antennas, and other configuration items. c Touch the instrument graphic on the right and specify the device that is operating as the Station. i Do one of the following:

- Select from the pre-defined devices that is operating as the access point.

- If no pre-defined configuration matches your needs, touch Add Station Device. ii Specify settings for the device, such as name, standard, number of antennas, and other configuration items. d Just above the instrument graphic on the left, select Layer 1/2 Thresh-

olds. i Specify the Layer 1 Thresholds for RSSI, Noise, count of BSSIDs on a Channel, and count of BSSIDs with Overlapping Channels. ii Specify the Tx Failures, Retransmits, PHY rate, and Service Threshold for the 802.11 Thresholds. iii Touch the back arrow to return to the new configuration page. 5 6 If you wish to specify another Primary Profile, touch Add Profile located under Primary Profiles. If you wish to include a Secondary Profile, move the button to Enable and follow step 4 above. December 2014 22073751, Rev. 002 Page 29 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site 7 8 If you wish to specify an additional secondary profile, touch Add Profile located under Secondary Profiles. Touch the back arrow to return to the Select Configuration page. The new configuration is saved and can be selected for future tests. To delete a configuration To delete a configuration, touch and hold the configuration until it is highlighted, and then swipe to the left. A Delete button appears. Tap the Delete button. Step 4: Specifying the AP and Station Location These settings specify the room where each WiFi Advisor is located. To specify the AP and Station location 1 2 3 4 From the Site Assessment page, select AP Location. Select the room where the Access Point is located. If the location you desire is not listed, select Add Location. From the Site Assessment page, select Station Location. Select the room where the Station is located. If the location you desire is not listed, select Add Location. Assessing an installation site Two-ended site assessment uses two WiFi Advisors to test connectivity and assess an installation site. The following procedure describes how to assess an installation site. To assess an installation site 1 2 Bring an iPad and two WiFi Advisors to the site. Open the WiFi Advisor app on the iPad. Page 30 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site 3 4 5 6 Select Two-Ended Site Assessment. The Settings page appears. If needed, specify the settings as described in Specifying settings. Select Next... to initiate the Site Assessment test. After the first location is tested, a green check mark or red X (a Go/No Go result) appears next to the access point and station. 7 If you have another station, select Next Station Location. If not, go to step 8. The other station must be another WiFi Advisor that is registered with the App. 8 When finished testing, select Finish and Closeout. The Finish Test window opens. 9 10 Enter the Customer Address. This appears in the closeout report. To finish the closeout, save the results to a current job or a new job. SeeManaging jobs on page 35 December 2014 22073751, Rev. 002 Page 31 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site Interpreting Site Assessment results While the Site Assessment test is in progress, results for any completed profile test can be viewed by touching the completed profile in the Test Progress pane. When a profile name is selected, the Site Assessment Results screen appears. This screen displays results for both the AP-to-Station direction and Station-to-AP direction. The menu has several result views:

Summary shows a summary of the throughput and throughput margin tests for the selected profile. This view includes the TrueMargin result to help understand the resiliency of the WiFi link under test. Details shows the detailed statistics for the selected test profile in tabular form. Histograms provides histograms of per-packet PHY rate and retransmis-

sion retries. Trend Graphs time correlated view of critical test measurements and results. Spectral snapshots for the channel used in the test profile. Shown at both AP and Station. Page 32 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site An example of the Summary Results is shown in Figure 12. Figure 12 Example of Site Assessment Summary Results To return to the Site Assessment test, touch Site Assessment in the upper left. December 2014 22073751, Rev. 002 Page 33 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Assessing WiFi performance throughout a site Tips If the rates you receive are not what you expected, review Figure 13. It provides maximum rates available based on protocol. Figure 13 Max possible rates per protocol Protocol 802.11a 802.11b/g 802.11n 802.11n 802.11n 802.11n 802.11ac 802.11ac 802.11ac 802.11ac 802.11ac 802.11ac 802.11ac 802.11ac 802.11ac Channel BW (MHz) Antenna Configuration Max Possible PHY Rate (Mbps) 20 20 20 40 20 40 20 40 80 20 40 80 20 40 80 1x1 1x1 1x1 1x1 2x2 2x2 1x1 1x1 1x1 2x2 2x2 2x2 3x3 3x3 3x3 54 54 72 150 144 300 96 200 433 192 400 866 288 600 1300 The table below shows the recommended minimum distance between WiFi equip-

ment and household appliances to reduce interference. Table 4 Recommended WiFi distance Household Appliance Recommended Minimum Distance

(in feet and meters) Microwave ovens 30 feet / 9 meters Baby monitor - Analog 20 feet / 6 meters Page 34 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Managing jobs Table 4 Recommended WiFi distance (Continued) Household Appliance Recommended Minimum Distance

(in feet and meters) Baby monitor - Digital 40 feet / 12 meters Cordless phone - Analog 20 feet / 6 meters Cordless phone - Digital 30 feet / 9 meters Bluetooth devices 20 feet / 6 meters Viewing Location Results At the beginning of each location test, a BSSID graph is captured at both the Station and the AP, for both 2.4GHz and 5GHz bands. These location graphs apply to all profile tests at the location and are viewable by first pressing the Location name in the Test Progress bar to select the location test of interest, and then pressing Loca-

tion Graphs in the top left pane of the Test Sequence window. To return to the Site Assessment test, touch Site Assessment in the upper left. Managing jobs The Job Manager is used to associate test results from a test to a single job. If any jobs have been saved, they appear in the list. The Job Manager allows you to setup a new job, edit an active job, activate a job, export a job, or delete a job. When test results are associated with a job, the jobs are stored on the iPad. The last 50 jobs are stored; if you have more than 50 jobs, the oldest job is deleted auto-

matically. JDSU recommends that jobs be exported to your external database before they are automatically deleted. December 2014 22073751, Rev. 002 Page 35 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Managing jobs Creating a new job in Job Manager Within the Job Manager application, you can create a new job. To create a new job 1 2 3 From the main Job Manager screen, touch New. In the Add Job screen, enter the job-related information such as Circuit ID, Work Ticket, and Tech ID. Touch Use Current Location if your iPad is equipped with GPS (Geo Tag) and you wish to capture the current GPS coor-

dinates with your job data. Touch Accept to create the new job. The new job will be visible in the main Job Manager screen as the currently active job. New jobs are void of results, but once activated, results from a Site Assessment test can be associated with the job. The page icon with a 0 at the right side indi-

cates that no results have yet been saved to this job. The job is now ready to accept results from the Site Assessment test as the Active Job. Saving to a new job in the Site Assessment test Within the Site Assessment test application, you can save results to a new job. To save results to a new job 1 2 3 After running the test, select Save to New Job. Go to the Job Manager and select the new job. The job details appear. Touch Edit to add the job-related information such as Circuit ID, Work Ticket, and Tech ID. Touch Use Current Location if your iPad is equipped with GPS

(Geo Tag) and you wish to capture the current GPS coordinates with your job data. The new job will be visible in the main Job Manager screen as the currently active job. Page 36 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Managing jobs Activating or deactivating jobs There can be only one Active job at any point in time. Any stored job can be acti-

vated or deactivated. If a job already has results associated with it, activating the job and saving new results to it will replace the old results with the new. To activate or deactivate a job 1 2 3 From the main Job Manager screen, touch Manage. Active jobs are listed. Note that the available options are dependent on which jobs have been selected for action by checking the jobs corresponding check box on the left side of the screen. Choose the desired job by selecting the box next to the job. Touch either Activate or Deactivate. Viewing job results After running tests, you can view the job details. To view job results 1 From the main Job Manager screen, touch the job that you are interested in viewing. December 2014 22073751, Rev. 002 Page 37 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Managing jobs The results can be viewed in several ways. XML shows results gathered in the Site Assessment Test in XML format. Details shows results gathered in the Site Assessment Test in text format. Detailed Report shows all results gathered in the Site Assessment Test, including the graphs, in PDF. Customer Report shows the end-user facing PDF report. This report can be emailed by selecting Send PDF in the top right of the screen. An example of this report is shown in Figure 14 and Figure 15. Map displays the map view based on the GPS location saved with the job-related data. Figure 14 Customer Report example Page 38 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Managing jobs Figure 15 Customer Report example Exporting jobs Jobs can be exported from the iPad to an external database using either FTP or HTTPS (if available). To export a job 1 2 3 4 From the main Job Manager screen, touch Manage. Active jobs are listed. Choose the desired job by selecting the box next to the job. Touch Export. Touch the information icon (small i within a circle) at the bottom left corner of the Job Manager screen December 2014 22073751, Rev. 002 Page 39 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Managing jobs 5 6 7 The Edit FTP Settings menu appears. If your version of software has both FTP and HTTPS export capability, touching the HTTPS button will exchange the Edit FTP Settings dialogue with the Edit HTTPS Settings dialogue. Enter the URL, user name and password, and other information required to point the WiFi Advisor iOS application to your FTP or HTTPS site or data-

base. If any jobs have been exported, Export History appears in the lower right. Use the history to view previously exported jobs. Deleting jobs Jobs can be selectively deleted from the iPad. To delete a job 1 2 3 From the main Job Manager screen, touch Manage. Active jobs are listed. Choose the desired job by selecting the box next to the job Touch Delete. Page 40 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Troubleshooting Problems with Your WiFi Advisor Troubleshooting Problems with Your WiFi Advisor Please refer to the following table if your WiFi Advisor does not seem to be performing correctly. If you still cannot solve your problem, please contact JDSU Technical Assistance on 1-855-ASK-JDSU (1-855-275-5378) or by email at:

TAC@jdsu.com. Problem Action Cannot connect the mobile app to the WFED-300AC The WFED-300AC is unresponsive (locked-up) Check that Bluetooth is ON (enabled) on your iPad. Make sure that the iPad and WFED-3000AC are within reasonable Bluetooth range of each other

(ideally 0 to 20 feet) Look at the number of Bluetooth devices in the area. Three to four devices is a practical limit, depending on the types of devices and profiles used. Some devices require more Bluetooth data, so they are more demanding than other devices. Data-intensive devices may reduce the total num-

ber of devices that can be active at the same time. If a Bluetooth device becomes slow to connect or does not perform reliably, reduce the total number of connected devices. Press and hold the power button for 5 seconds. December 2014 22073751, Rev. 002 Page 41 WiFi Advisor Wireless LAN Analyzer Users Guide Chapter 3 Testing Troubleshooting Problems with Your WiFi Advisor Page 42 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide A Appendix A Maintenance and Specifications This chapter describes how to maintain your unit. Topics discussed in this chapter include the following:

Charging the battery on page 44 Replacing the battery pack on page 44 Cleaning the instrument on page 45 Specifications on page 46 Getting Technical Assistance on page 47 December 2014 22073751, Rev. 002 Page 43 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix A Maintenance and Specifications Charging the battery Charging the battery When the Batt LED lights red, the battery pack should be charged or replaced. NOTE:

You can test a circuit and recharge the battery at the same time. If you do not want to interrupt the current test, you may leave the power on and connect the AC power adaptor. To charge the battery 1 2 3 Connect one end of the AC adapter to the connector on the back of the WiFi Advisor. Connect the other end of the AC adapter to an AC power supply. WARNING: ELECTRICAL SHOCK Electrical shock may result in serious injury or death. Be sure the AC Adapter is con-

nected to the correct voltage mains. Do not use outdoors or in wet locations. Use only the AC Adapter supplied with the test set. Let the WiFi Advisor charge for 5 hours for a fast charge; for maximum capacity, allow the WiFi Advisor to (trickle) charge overnight. The charging time will be the same whether the power is on or off. The Batt LED is amber when the unit is fast charging. The WiFi Advisor will trickle charge at other times when the charger is connected and the Batt LED is green. After the Batt LED turns green (fast charge is complete), allow the unit to trickle charge overnight for maximum performance. Charging the battery pack is complete. Replacing the battery pack The battery compartment is located on the bottom of the unit. The following procedure describes how to replace the battery pack. Page 44 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix A Maintenance and Specifications Cleaning the instrument Before replacing the battery pack, verify that the replacement battery pack is JDSU part number 21108524. To replace the battery pack Turn the power off. 1 CAUTION: INSTRUMENT DAMAGE Failure to turn the power off before removing the battery pack from the WiFi Advisor could damage internal components and/or corrupt the software. Always power down the unit before removing the battery pack. 2 3 4 5 6 7 Pull the two tabs to release the door. Unplug the battery pack wiring. Remove the old battery pack. Insert the new battery pack, with the label facing up and aligning the wiring toward the connector. Connect the new battery pack to the wiring. Replace the battery compartment door. Replacing the battery pack is complete. Cleaning the instrument The instrument itself does not require any specialized cleaning. An occasional wipe with a damp cloth is sufficient. NOTE:

When cleaning the instrument, JDSU recommends a damp cloth and water only. Cleaning with chemicals could cause damage to the plastic case, buttons, or removal of markings. December 2014 22073751, Rev. 002 Page 45 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix A Maintenance and Specifications Specifications Specifications This section provides specifications for the WiFi Advisor. Table 5 Physical specifications Parameter Specification Height Width Depth Weight 6.1 / 155 mm 7 / 178 mm 2.6 / 66 mm 1 lb. / 0.45 kg, with battery Table 6 Operating and storage environment Parameter Operating Temperature Storage Temperature Humidity Vibration Shock Specification 32 to 104 F (0 to +40 C)

-22 to 140 C (-30 to 60 C) 10%-90% RH non-condensing 3-Axis Vibration 3 half-sinusoidal shock, 3-Axis Shock Page 46 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix A Maintenance and Specifications Getting Technical Assistance Getting Technical Assistance If you need assistance or have questions related to the use of this product, use the information in Table 7 to contact JDSUs Technical Assistance Center (TAC) for customer support. For the latest TAC contact information, go to www.jdsu.com or contact your local sales office for assistance. The regional sales office phone numbers are listed on the back of this manual. Table 7 Technical assistance centers Region Americas Phone Number 1-855-ASK-JDSU (option #3) 1 301 353 1560

(1-855-275-5378, option #3) tac@jdsu.com Europe, Africa, and Mid-East

+49 (0) 7121 86 1345

(JDSU Germany) hotline.europe@jdsu.com Asia and the Pacific

+852 2892 0990

(Hong Kong)

+86 10 6655 5988

(Beijing-China) During off-hours, you can request assistance by doing one of the following: leave a voice message at the TAC for your region; email the North American TAC

(tac@jdsu.com); submit your question using our online Technical Assistance request form at www.jdsu.com. December 2014 22073751, Rev. 002 Page 47 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix A Maintenance and Specifications Getting Technical Assistance Page 48 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide B Appendix B WiFi Fundamentals This chapter provides a general description WiFi and 802.11. Topics discussed in this chapter include the following:

WiFi deployment on page 50 Network standard on page 50 802.11 specifications on page 51 Spectrum Differences on page 51 December 2014 22073751, Rev. 002 Page 49 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix B WiFi Fundamentals WiFi deployment WiFi deployment Successful WiFi service delivery is highly dependent on a vulnerable RF physical medium that is dynamically shared, along with complex L2 (i.e. 802.11) and supporting protocols. This makes installation of service a potentially complex task. Reliance on simplistic installation methods that do not provide an indication of robust service level margin can impact QoE (quality of experience) as the RF envi-

ronment / network changes, resulting in trouble calls, repeats and churn. Inability to assess 802.11 performance and true throughput at critical locations throughout the home leaves the end user guessing as to how the installed network should perform, leading to trouble calls and truck rolls as the end user adds to /

modifies the WiFi network. Network standard The network standard uses RF (radio frequency) spectrum as the physical layer. That means no wires, but can have issues with walls, mirrors and certain other building materials. The network standard has protocols to handle some interferers, such as:

Co-channel (same channel) interferers can cooperate transmission (take turns). Burst interference mitigation by delayed transmission Adjacent Channel interferers are an issue Non-802.11 interferers are a big problem because they can appear as 802.11 but do not adhere to protocols. Your 802.11 radio will wait to get the ok to transmit, which may never come. It also can de-sensitize the receiver since the packets may not be received, the transmitter will keep sending the message waiting for an acknowledgement Page 50 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix B WiFi Fundamentals 802.11 specifications 802.11 specifications 802.11 is the parent of a family of Institute of Electronics and Electronic Engi-

neering (IEEE) specifications for wireless LAN. The standard has undergone several revisions:

Main Frequency Max Data Rate BW

(MHz) Modulation MIMO Support?

(Mbps) 54 11 54 20 22 20 OFDM DSSS OFDM/DSSS No No No 4 8 65/135 20/40 86/180/390/780 20/40/80/160 OFDM OFDM Protocol 802.11a 802.11b 802.11g 802.11n 802.11ac Band

(GHz) 5 2.4 2.4 2.4/5 5 Spectrum Differences Understanding the different spectrums and channel allocations can help identify trouble areas. 2.4 GHz Spectrum In North America, there are 11 channels, each 22 MHz wide. These channels overlap, except for 1, 6 and 11. Thus, these channels are always preferred. The rest of the world includes two additional channels (12 and 13). Figure 16 provides a map of the channel allocation for the 2.4 Ghz spectrum. Indus-

trial, Science and Mechanical (ISM) is the band that can be used by anything that December 2014 22073751, Rev. 002 Page 51 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix B WiFi Fundamentals Spectrum Differences gets a FCC Part 15 approval (Bluetooth devices, cordless telephones, baby moni-

tors and microwave ovens). Figure 16 2.4G channel allocation Page 52 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix B WiFi Fundamentals Spectrum Differences 5 GHz Spectrum A lot of these frequencies are used for satellite communications (low power). That means to them, WiFi is the interferer. U-NII stands for Unlicensed National Informa-

tion Infrastructure and was set aside primarily for WiFi use. Most of the world uses the spectrum from 5.18 5.835 GHz. Note that another ISM band exists here (cord-

less telephones, point-to-point radios, baby monitors). Figure 17 provides a map of the channel allocation for the 5 Ghz spectrum. Figure 17 5G channel allocation December 2014 22073751, Rev. 002 Page 53 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix B WiFi Fundamentals Spectrum Differences This band can vary in a greater number of regions, as shown in Figure 18, and.certain channels are designated as indoor use only or outdoor use. Figure 18 International channel map The terms Indoor or Outdoor relate to output power restrictions on the radios. Page 54 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide C Appendix C Customer Services and Support This appendix provides information about standard support services, add-on services, and training available through JDSU. Topics discussed in this appendix include:

About our services on page 56 Standard support services on page 56 Add-on services on page 57 Training options on page 59 December 2014 22073751, Rev. 002 Page 55 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix C Customer Services and Support About our services About our services JDSU offers an unmatched and comprehensive portfolio of standard support services, add-on services, and training options to help customers successfully use purchased JDSU products. Services that come standard with every product sale include business hour technical assistance, in-warranty repair, calibration services, upgrade services, and immediate return authorizations. Add-on services designed to optimize product capabilities and maximize efficiencies include field engineering and deployment, technical training, 24x7 product support, consulting, and custom software development. Refer to the sections that follow for additional details. Standard support services Standard support services that accompany the sale of every JDSU product include:

Instrument repair and calibration services Business hour technical assistance Access to general warranty information on the JDSU Web site Extensive product documentation and related technical information, acces-

sible on the JDSU Web site For more information, refer to the following subsections. Instrument repair and calibration services Our service centers provide repair and calibration services for JDSU equipment. JDSU understands the impact of equipment down time on operations and is staffed to ensure a quick turnaround. Available services include the following:

Product Repair All equipment returned for service is tested to the same rigorous standards as newly manufactured equipment. This ensures products meet all published specifications, including any applicable product updates. Calibration JDSUs calibration methods are ISO approved and based on national standards. Page 56 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix C Customer Services and Support Add-on services For more information, including instructions for returning equipment for repair and/

or calibration, go to: www.jdsu.com/en-us/Test-and-Measurement/support/repair-

and-calibration/Pages/default.aspx. Technical assistance (business hour) Expert business hour technical support is provided with your product. For assis-

tance related to the use of your product, call or e-mail JDSUs Technical Assistance Center (TAC) in your region. For a current listing of TAC phone numbers and e-mail addresses, go to: www.jdsu.com/en-us/Test-and-Measurement/support/technical-

assistance/Pages/default.aspx. For information about optional 24x7 technical assistance, see Extended product and systems support services on page 58. Warranty information Information about standard warranties, terms, and conditions specific to JDSUs Test & Measurement products and third party software that may be included within such products is posted on the JDSU Web site. For more information, go to:

www.jdsu.com/terms. Product documentation library An extensive library that includes documentation for JDSU products and related technology-specific documents is available on the JDSU Web site. For more infor-

mation, go to: www.jdsu.com/en-us/Test-and-Measurement/support/Technical-

Library/Pages/TechLibrary.aspx. Add-on services JDSU offers a broad portfolio of add-on services to enable customers to aggres-

sively build their competitive advantage within the markets they serve. Available services include:

December 2014 22073751, Rev. 002 Page 57 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix C Customer Services and Support Add-on services Extended product and systems support, including:

Optional extended product warranties Optional extended repair services Calibration management services Around-the-clock technical assistance A certified pre-owned equipment program Tailored support services for your JDSU system Various professional and consulting services Specialized managed services For more information, refer to the following subsections. Extended product and systems support services For information about optional extended product warranties, go to: www.jdsu.com/

en-us/Test-and-Measurement/services/a-z-service-list/Pages/ext-warr.aspx. For information about optional extended equipment repair services, go to:

www.jdsu.com/en-us/Test-and-Measurement/services/a-z-service-list/Pages/

factory-repair.aspx. For information about equipment calibration management services, go to:

www.jdsu.com/en-us/Test-and-Measurement/services/a-z-service-list/Pages/cali-

bration.aspx. For information about optional 24x7 technical assistance, go to: www.jdsu.com/en-

us/Test-and-Measurement/services/a-z-service-list/Pages/tac.aspx. For information about JDSUs Assets and Certified Equipment (ACE) Program (for the resale of certified pre-owned equipment), go to: www.jdsu.com/en-us/Test-and-

Measurement/services/a-z-service-list/Pages/ace-prgm.aspx. For information about tailored support services for your JDSU system, go to:

www.jdsu.com/en-us/Test-and-Measurement/services/products-and-systems-

support/systems-support/Pages/default.aspx. Page 58 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix C Customer Services and Support Training options Professional and consulting services For information about optional professional and consulting services available from JDSU, go to: www.jdsu.com/en-us/Test-and-Measurement/services/professional-

and-consulting-services/Pages/default.aspx. Managed services For information about specialized managed services available from JDSU, go to:

www.jdsu.com/en-us/Test-and-Measurement/services/managed-services/Pages/

default.aspx. Training options JDSU offers a wide array of training options designed to support customers at various stages of the network life cycle. Training options include:

Public training On-site training Virtual classroom Self-paced training Certifications Workshops and blended learning Train-the-trainer/course licensing Free Webinars Contact training For more information about available training options, go to: www.jdsu.com/en-us/

Test-and-Measurement/Training/Pages/default.aspx. December 2014 22073751, Rev. 002 Page 59 WiFi Advisor Wireless LAN Analyzer Users Guide Appendix C Customer Services and Support Training options Page 60 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Glossary A B C AP Access Point. The 802.11 device which allows wireless devices to connect to a wired network (in general) BSSID Basic service set identifier. An identifier that represents a single 802.11 cell (similar to a MAC address) Client Client device with connects to an access point, does not function as an AP (but can operate as a wired to wireless adapter) CPE Customer Premise Equipment D DSSS Digital Sequence Spread Spectrum. A type of Modulation. M MIMO Multiple Input, Multiple Output antenna simultaneous (and smart; each antenna can choose RF signals) transmit and receive (referenced as mxn antennas such as 2x2 or 3x3) Modulation RF (analog) delivery mechanism of digital data (FM is a type of modulation) December 2014 22073751, Rev. 002 Page 61 WiFi Advisor Wireless LAN Analyzer Users Guide Glossary MTTO Mean Time To Optimize MTTR Mean Time To Repair O OFDM Orthogonal Frequency Division Multiplexing R Retransmission retries For packets requiring retransmission, this is the number of retries required to successfully retransmit the packet RF Radio Frequency. RF energy can cause interference RSSI Received Signal Strength Indication S SNR Signal to Noise Ratio Spectral A spectrum analyzer is used to measure signal amplitude (strength) as it varies by signal frequency. The frequency appears on the horizontal axis, and the amplitude is displayed on the vertical axis. A spectrum analyzer can be used to determine whether or not a wireless transmitter is working according to federally defined standards for purity of emissions. Output signals at frequencies other than the intended communications frequency appear as vertical lines (blips) on the display. A spectrum analyzer can also be used to determine, by direct observation, the bandwidth of a digital or analog signal. SSID Service Set Identifier. The network that we are connected to (or attempting to connect to). Page 62 22073751, Rev. 002 December 2014 WiFi Advisor Wireless LAN Analyzer Users Guide Index Numerics 2.4G spectrum 51 5G spectrum 53 802.11 specifications 51 A App, iPad 8 B Battery recharging 44 replacement 4445 replacing 44 Battery pack 44 Buttons 4 C Calibration 56 Cleaning the instrument 45 Compliance information xii Configuration, site assessment 28 Connectors 4 F Features 3 Firmware, updating 14 H Host software update 15 I Indicators 4 Interpreting messages 47 M Maintenance battery replacement 44 charging the battery 44 cleaning the instrument 45 updating firmware 14 Messages, interpreting 47 O Overview 3 December 2014 22073751, Rev. 002 Page 63 WiFi Advisor Wireless LAN Analyzer Users Guide Index P Pairing devices with the iPad 12 Product repair 56 Specifications 46 Spectral measurements 24 Spectrum analyzer 23 Q Quick tour 4 R Recharging the battery 44 Registering devices on the iPad 12 Replacing the batteries 4445 Replacing the battery 44 S Safety information xii Single-ended test 18 Site assessment configuring 28 description 25 test 30 T Testing single-ended 18 site assessment 30 two-ended 25 U Updating host software 15 unit firmware 14 W WiFi Advisor iPad app 8 WiFi fundamentals 49 Page 64 22073751, Rev. 002 WiFi Advisor Wireless LAN Analyzer Users Guide December 2014 Network and Service Enablement Regional Sales North America Toll Free: 1 855 ASK JDSU Latin America Tel: +55 11 5503 3800 Asia Pacific Tel: +852 2892 0990 EMEA Tel: +49 7121 86 2222 www.jdsu.com 22073751 Rev. 002, December 2014 English

WiFi Advisor Safety Information Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, shock, and injury to persons, including the following:

1 Read and follow all warning notices and instructions marked on the product and included in the manual. 2 Use only the AC Adapter/Charger supplied with the product. Do not use AC Adapter/

Charger outdoors or in wet or damp locations. Connect the AC Adapter/Charger to the correct mains voltage as indicated on the ratings label. This product is intended to be used with a 3-wire grounding-type plug (a plug that has a grounding pin). This safety feature is vital to the safe operation of the instrument. Do not defeat the purpose of the grounding-type by modifying the plug or using an adapter. 3 4 Use appropriate cables when connecting to telecommunications circuits. Putting an RJ-11 connector in a RJ-45 port can damage the RJ45 port. 5 WARNING: Danger of extreme heat, fire, or explosion if battery is tampered with. Replace only with JDSU battery 21129596 (catalog number WFED-BATTERY). Dispose of used batteries according to the manufacturer's instructions. 6 Do not expose the battery to high temperatures above the rated maximum of 60C or 140F. 7 Do not attempt to service this product yourself. Refer all servicing to qualified service personnel. 8 CAUTION: If the equipment is used in a manner not specified by JDSU, the protec-

tion provided by the equipment may be impaired. 9 Charge the lithium ion battery using only the JDSU battery charger. The battery is to be used only with JDSU test products. 10 Please see Safety symbols for safety symbols. Where the unit or battery is labeled with a warning symbol, the operating manual must be consulted to learn more about the nature of the potential hazard and any action that must be taken. Save these instructions December 2014 WiFi Advisor Safety Information 22073762, Rev 0001 Page 1 WiFi Advisor Safety Information Safety symbols Safety symbols The following safety symbols are used on the WiFi Advisor. All safety precautions must be observed when operating, servicing, or repairing the WiFi Advisor unit. Failure to comply with the following safety precautions or with hazards, dangers, warnings, and cautions used throughout this document or related manuals violates the intended use of this instru-

ment. GENERAL HAZARD This symbol indicates a general hazard. When the user sees this symbol, they must refer to the documentation to determine the nature of the hazard. Interfaces and safety classifications Table 1 lists the WiFi Advisor interfaces, port designations, safety classifications, and the maximum working voltage of each port. Table 1 Safety classifications of connector ports Connector Safety Classification SELV USB ports Ethernet SELV SELV AC Adapter Working Voltage 5 V

+5 V balanced 12 V Environmental specifications Temperature specifications Operating Temperature Range:

Charging Temperature Range:

32F (0C) 122F (50C) 50F (10C) 113F (45C) Altitude specifications Maximum altitude: 4,000 meters (13,123 feet) Safety standards The WiFi Advisor meets the following safety standards:

UL 61010-1:2012 CAN/CSA-C22.2 NO. 61010-1-12 EN 61010-1:2010 IEC 61010-1-2010 Page 2 WiFi Advisor Safety Information 22073762, Rev 0001 December 2014 Compliance information WiFi Advisor Safety Information Compliance information FCC IC This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment has been SAR-evaluated for use in hand. SAR measure-

ments are based on a 10 mm spacing from the body and that compliance is achieved at that distance. Keep the device away from your body to meet the distance requirement. This Class A digital apparatus complies with Canadian ICES-003. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.

(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;

(ii) This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment has been SAR-evaluated for use in hand. SAR measure-

ments are based on a 0mm spacing from the body and that compliance is achieved at that distance. Keep the device away from your body to meet the distance requirement.

(iii) This device complies with Industry Canada license-exempt RSS standard(s). Opera-

tion is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Consignes de scurit importantes Lorsque vous utilisez ce produit, plusieurs consignes de scurit primaires doivent toujours tre appliques afin de rduire le risque dincendie, de dcharge lectrique et de blessure corporelle :

1 Lisez attentivement et respectez tous les avertissements et toutes les instructions figurant sur le produit et dans sa notice. 2 Utilisez uniquement ladaptateur/chargeur CA livr avec le produit. Nutilisez pas cet accessoire lextrieur ou dans des locaux humides. Raccordez-le la tension de ligne CA correcte, conformment aux indications de ltiquette signaltique. 3 Ce produit est destin tre utilis avec une prise de type mise la terre 3 fils

(fiche quipe d'une broche de terre). Cette fonction de scurit est indispensable pour la scurit de fonctionnement de l'instrument. Ne pas invalider le but de la mise la terre en modifiant la fiche ou en utilisant un adaptateur. Employez les cbles appropris en se reliant aux circuits de tlcommunications. La mise d'un connecteur RJ-11 dans un port RJ-45 peut endommager le port RJ45. 4 December 2014 WiFi Advisor Safety Information 22073762, Rev 0001 Page 3 WiFi Advisor Safety Information Symboles de scurit 5 ATTENTION : Si vous tentez douvrir la batterie, une situation dangereuse peut appa-

ratre (dgagement de chaleur extrme, incendie ou explosion). Pour remplacer une batterie usage, utilisez toujours une batterie JDSU du mme type 21129596

(rfrence WFED-BATTERY). Eliminez les batteries usages conformment aux instructions fournies par le fabricant. 6 Ne pas exposer la batterie des tempratures leves, suprieures la valeur maxi-

male de 60 C ou 140 F. 7 Ne pas tenter de rparer ce produit vous-mme. Confiez toute rparation un personnel qualifi. PRUDENCE : Si cet quipement est utilis dune manire non recommande par JDSU, la protection intrinsque pourra tre mise en dfaut. 8 9 Dans le chargeur JDSU fourni, chargez uniquement une batterie de type lithium-ion. Cette batterie doit tre exclusivement utilise avec les produits JDSU. 10 Veuillez voir les Symboles de scurit pour des symboles de sret. Lorsque l'appareil ou la batterie est marqu par un symbole d'avertissement, le operating manual doit tre consult pour apprendre plus au sujet de la nature du risque et de n'importe quelle mesure qui doivent tre pris. Mmorisez ces instructions Symboles de scurit Les symboles de scurit suivants sont utiliss sur le WiFi Advisor. Toutes les mesures de scurit doivent tre respectes lors de l'utilisation, l'entretien, la rparation ou le WiFi Advisor unit Tester. Le dfaut de se conformer aux consignes de scurit suivantes ou aux risques, les dangers, les avertissements et les mises en garde utiliss dans le prsent document ou manuels relatifs viole l'utilisation prvue de cet instrument. RISQUE GNRAL Ce symbole indique un danger gnral. Lorsque l'utilisateur voit ce symbole, ils doivent se rfrer la documentation pour dterminer la nature du danger. Interfaces et des classifications de scurit Le Table 2 numre les interfaces WiFi Advisor, dsignations portuaires, les classifica-

tions de scurit, et la tension maximale de travail de chaque port. Table 2 Classifications de scurit des ports de connexion Connecteur USB porto Ethernet Adaptateur secteur Tension de fonctionnement 5 V

+5 V quilibre 12 V Classification de scurit SELV SELV SELV Page 4 WiFi Advisor Safety Information 22073762, Rev 0001 December 2014 WiFi Advisor Safety Information Spcifications environnementales Spcifications environnementales Spcifications de temprature de fonctionnement Unit Plage de temprature de fonctionnement:

Chargeur Temprature de fonctionnement:

32F (0C) 122F (50C) 50F (10C) 113F (45C) Spcifications d'altitude L'altitude maximum: 4000 mtres (13,123 feet) Les normes de scurit Le WiFi Advisor rpond aux normes de scurit suivantes:

UL 61010-1:2012 CAN/CSA-C22.2 NO. 61010-1-12 EN 61010-1:2010 IEC 61010-1-2010 Informations de conformit FCC IC Cet quipement est conforme aux limites FCC d'exposition aux radiations dfinies pour un environnement non contrl. Cet quipement a t SAR-valu pour une utilisation dans la main. Des mesures SAR sont bass sur un espacement 10 mm partir du corps et qui est obtenue conformment cette distance. Gardez l'appareil loin de votre corps pour rpondre l'exigence de la distance. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en comprom-

ettre le fonctionnement. Cet quipement est conforme l'exposition aux rayonnements Industry Canada limites tablies pour un environnement non contrl.

(i) l'appareil pour fonctionner dans la bande 5150-5250 MHz est rserv une utilisation en intrieur afin de rduire les risques d'interfrences nuisibles la co-canal avec les systmes mobiles par satellite;

(ii) Cet quipement est conforme aux limites IC d'exposition aux radiations dfinies pour un environnement non contrl. Cet quipement a t SAR-valu pour une utilisation dans la main. Des mesures SAR sont bass sur un espacement 0 mm partir du corps et December 2014 WiFi Advisor Safety Information 22073762, Rev 0001 Page 5 WiFi Advisor Safety Information Wichtige Sicherheitsinformationen qui est obtenue conformment cette distance. Gardez l'appareil loin de votre corps pour rpondre l'exigence de la distance.

(iii) Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS

(s). Son fonctionnement est soumis aux deux conditions suivantes: (1) ce dispositif ne doit pas causer d'interfrences et (2) cet appareil doit accepter toute interfrence, y compris les interfrences qui peuvent causer un mauvais fonctionnement de l'appareil. Wichtige Sicherheitsinformationen Zur Verringerung von Brandgefahren, zur Vermeidung eines elektrischen Schlages und von Verletzungen sind alle grundlegenden Sicherheitsvorkehrungen einzuhalten. Dazu zhlen auch die folgenden Manahmen:

1 Lesen Sie und beachten Sie alle Warnhinweise und Anweisungen, die auf dem Produkt angegeben und in der Bedienungsanleitung enthalten sind. Verwenden Sie ausschlielich das mit dem Produkt gelieferte Netzteil/Ladegert. Verwenden Sie das Netzteil/Ladegert nicht im Freien oder in feuchten Rumen. Schlieen Sie das Netzteil/Ladegert nur an die auf dem Typenschild angegebene Netzspannung an. 2 3 Dieses Produkt soll mit einem 3-Leiter-Erdungsstecker (ein Stecker, die einen Erdungsstift hat) verwendet werden. Dieses Sicherheitsmerkmal ist wichtig, um den sicheren Betrieb des Gertes. Den Zweck des geerdeten Umgehen Sie nicht, indem Sie den Stecker oder Adapter verwenden. Benutzen Sie passende Kabel beim Anschlieen an Fernmeldeleitungen. Das Einstecken eines Steckers RJ-11 in einen RJ-45 Anschluss kann diesen besch-

digen. 5 WARNUNG: Bei Manipulationen an der Batterie (Akku) besteht die Gefahr einer starken Erhitzung, eines Brandes oder einer Explosion. Der Austausch der Batterie sollte nur gegen eine JDSU-Batterie (Bestellnummer: WFED-BATTERY) erfolgen. Entsorgen Sie gebrauchte Batterien (Akkus) entsprechend den Anweisungen des Herstellers. Sie den Akku nicht hohen Temperaturen oberhalb der Nenn maximal 60 C oder 140 F aussetzen. Versuchen Sie nicht, dieses Produkt selbst zu warten. Sie alle Wartungsarbeiten qualifiziertem Servicepersonal. VORSICHT : Der Einsatz des Gertes fr andere als von JDSU angegebene Zwecke kann die vom Gert gewhrleisteten Schutzfunktionen beeintrchtigen. Laden Sie den Lithium-Ionen-Akku nur mit dem von JDSU gelieferten Ladegert. Der Akku darf nur mit Testsprodukten von JDSU eingesetzt werden. 4 6 7 8 9 10 Sehen Sie bitte Sicherheitssymbole fr Sicherheit Symbole. Wo das Gert oder die Batterie ist mit einem Warnsymbol gekennzeichnet, mu das Benutzerhandbuch beraten werden, um mehr ber die Natur der mglichen Gefahr und aller mglicher Manahmen zu erlernen, die ergriffen werden mssen. Bewahren Sie diese Hinweise auf Page 6 WiFi Advisor Safety Information 22073762, Rev 0001 December 2014 WiFi Advisor Safety Information Sicherheitssymbole Sicherheitssymbole Folgende Sicherheitssymbole werden auf der WiFi Advisor eingesetzt. Alle Sicherheits-

vorkehrungen mssen bei Betrieb, Wartung oder Reparatur der WiFi Advisor Einheit beobachtet werden. Die Nichtbeachtung der folgenden Sicherheitsvorkehrungen oder Gefahren zu entsprechen, Gefahren, Warnungen und Vorsichtshinweise in diesem Doku-

ment verwendet oder verwandte Handbcher verstt gegen die beabsichtigte Verwendung dieses Instruments. NOTEALLGEMEINE GEFAHR Dieses Symbol zeigt eine allgemeine Gefahren. Wenn der Benutzer auf dieses Symbol sieht, mssen sie in der Dokumentation, um die Art der Gefhrdung bestimmen. Schnittstellen-und Sicherheitsklassifizierungen Table 3 listet die WiFi Advisor-Schnittstellen, Portbezeichnungen, Sicherheit Klassifika-

tionen und die maximale Arbeitsspannung von jedem Port. Table 3 Grenzwerte und Einstufungen von Anschluss-Ports Anschluss USB Anschluss Ethernet AC Adapter Sicherheits klassifizierung SELV SELV SELV Betriebs spannung 5 V

+5 V ausgeglichen 12 V Umgebungsbedingungen Betriebstemperaturspezifikationen 32F (0C) 122F (50C) Einheit Betriebstemperaturbereich:

Ladegert Betriebstemperaturbereich: 50F (10C) 113F (45C) Hhen Spezifikationen Maximale Hhe: 4.000 Meter (13,123 feet) Sicherheitsstandards Die WiFi Advisor erfllt folgende Sicherheitsstandards:

UL 61010-1:2012 CAN/CSA-C22.2 NO. 61010-1-12 EN 61010-1:2010 IEC 61010-1-2010 December 2014 WiFi Advisor Safety Information 22073762, Rev 0001 Page 7 WiFi Advisor Safety Information bereinstimmungsinformationen bereinstimmungsinformationen FCC IC Dieses Gert entspricht den FCC-Strahlenbelastungsgrenzen fr unkontrollierte Umge-

bungen gelten. Dieses Gert wurde fr den Einsatz in Hand SAR-bewertet. SAR-

Messungen werden auf einem 10 mm Abstand von dem Krper bezogen ist und die Einhal-tung wird bei diesem Abstand erreicht. Halten Sie das Gert von Ihrem Krper, um den Abstand Anforderung zu erfllen. Dieses Gert der Klasse A entspricht den kanadischen ICES-003. Dieses Gert entspricht den Industry Canada lizenzfreien RSS Norm (en). Der Betrieb unterliegt den folgenden zwei Bedingungen: (1) Dieses Gert darf keine Strungen verur-

sachen, und (2) dieses Gert muss jedwede Strung annehmen, einschlielich Strungen, die einen unerwnschten Betrieb des Gerts verursachen knnen. Dieses Gert entspricht den Industry Canada-Strahlenbelastungsgrenzen fr unkontrolli-

erte Umgebungen gelten.

(i) das Gert fr den Betrieb in der Band von 5150 bis 5250 MHz ist nur fr den Innenbe-

reich, um das Potenzial zu reduzieren fr Strungen des Satellitenmobilfunksystemen mit dem selben Kanal;

(ii) Dieses Gert erfllt die IC-Strahlenbelastungsgrenzen fr unkontrollierte Umgebungen gelten. Dieses Gert wurde fr den Einsatz in Hand SAR-bewertet. SAR-Messungen werden auf einem 0 mm Abstand von dem Krper bezogen ist und die Einhaltung wird bei diesem Abstand erreicht. Halten Sie das Gert von Ihrem Krper, um den Abstand Anfor-

derung zu erfllen.

(iii) Dieses Gert erfllt die von Industry Canada lizenzfreien RSS Norm (en). Der Betrieb unterliegt den folgenden zwei Bedingungen: (1) Dieses Gert darf keine Strungen verur-

sachen, und (2) dieses Gert muss jedwede Strung annehmen, einschlielich Strungen, die einen unerwnschten Betrieb des Gerts verursachen knnen. Importanti istruzioni di sicurezza Quando utilizza il prodotto, l'utente dovr sempre adottare precauzioni di base per ridurre il rischio di incendi, scosse elettriche e lesioni a terzi. Le precauzioni comprendono quanto riportato di seguito. 1 Leggere e osservare tutte le avvertenze e istruzioni riportate sul prodotto e contenute nel manuale. 2 Utilizzare esclusivamente l'adattatore AC/caricabatterie fornito insieme al prodotto. Non utilizzare l'adattatore AC/caricabatterie in esterni oppure in luoghi umidi o bagnati. Collegare l'adattatore AC/caricabatterie alla tensione di rete corretta secondo quanto riportato sull'apposita etichetta. 3 Questo prodotto destinato ad essere utilizzato con una spina con messa a terra a 3 fili (una spina che ha un perno di messa a terra). Questa funzione di sicurezza di vitale importanza per il funzionamento sicuro dello strumento. Non annullare l'obiet-

tivo della messa a terra modificando la spina o tramite un adattatore. Page 8 WiFi Advisor Safety Information 22073762, Rev 0001 December 2014 WiFi Advisor Safety Information Simboli di sicurezza 4 Usi i cavi adatti quando collegano ai circuiti di telecomunicazioni. Mettendo un connettore RJ-11 in un orificio RJ-45 pu danneggiare l'orificio RJ45. AVVERTENZA: pericolo di estremo calore, incendio o esplosione in caso di manomis-

sione della batteria. Sostituire esclusivamente con batterie JDSU 21129596 (numero per ordinazioni: WFED-BATTERY). Smaltire le batterie usate secondo le istruzioni della casa produttrice. 6 Non esporre a temperature superiori alla massima nominale di 60 C o 140 C la batteria. 7 Non tentare di riparare questo prodotto da soli. Per l'assistenza rivolgersi a personale qualificato. ATTENZIONE: se l'impianto viene utilizzato in modo diverso da quello specificato da JDSU, ci potrebbe compromettere la protezione fornita. Per ricaricare la batteria agli ioni di litio, utilizzare esclusivamente il caricabatterie JDSU. La batteria va utilizzata esclusivamente con i prodotti JDSU. 5 8 9 10 Veda prego Simboli di sicurezza per i simboli di sicurezza. Qualora l'unit o la batteria etichettato con un simbolo di avvertimento,, il operating manual deve essere consultato per imparare pi circa la natura del rischio potenziale e di tutta l'azione che devono essere intrapresi. Conservare queste istruzioni Simboli di sicurezza I seguenti simboli di sicurezza sono usati in WiFi Advisor. Tutte le misure di sicurezza devono essere osservate durante il funzionamento, la manutenzione o la riparazione del WFED-300AC. Il mancato rispetto delle seguenti precauzioni di sicurezza o di pericoli, pericoli, le avvertenze e le precauzioni utilizzate in questo documento o manuali collegati viola la destinazione d'uso di questo strumento. NOTEPERICOLO GENERALE Questo simbolo indica un pericolo generale. Quando l'utente vede questo simbolo, devono fare riferimento alla documentazione per determinare la natura del pericolo. Interfacce e classificazioni di sicurezza Table 4 elenca le interfacce WiFi Advisor, le denominazioni delle porte, le classificazioni di sicurezza, e la tensione di lavoro massima di ogni porta. Table 4 Classificazioni di sicurezza di porte di connessione Connettore USB porti Ethernet AC Adapter Classificazione di sicurezza SELV SELV SELV Tensione di lavoro 5 V

+5 V equilibrato 12 V December 2014 WiFi Advisor Safety Information 22073762, Rev 0001 Page 9 WiFi Advisor Safety Information Specifiche ambientali Specifiche ambientali Specifiche di temperatura di funzionamento 32F (0C) 122F (50C) Unit Temperatura di esercizio:

Caricabatterie Temperatura di esercizio: 50F (10C) 113F (45C) Specifiche Altitude Quota massima: 4.000 metri (13,123 feet) Norme di sicurezza Il WiFi Advisor conforme alle seguenti norme di sicurezza:

UL 61010-1:2012 CAN/CSA-C22.2 NO. 61010-1-12 EN 61010-1:2010 IEC 61010-1-2010 Informazioni di conformit FCC IC Questa apparecchiatura conforme ai limiti FCC di esposizione alle radiazioni definiti per un ambiente non controllato. Questa apparecchiatura stata SAR-valutato per l'uso in mano. Misurazioni SAR sono basate su una spaziatura 10 millimetri dal corpo e che si ottiene rispetto a quella distanza. Tenere il dispositivo lontano dal corpo per soddisfare il requisito di distanza Questo apparecchio digitale di Classe A conforme alle norme canadesi ICES-003. Questo dispositivo conforme Industry Canada RSS esenti da licenza standard (s). Il funzionamento soggetto alle seguenti due condizioni: (1) il dispositivo non pu causare interferenze, e (2) questo dispositivo deve accettare qualsiasi interferenza, comprese quelle che possono causare un funzionamento indesiderato del dispositivo. Questa apparecchiatura conforme ai limiti di Industry Canada di esposizione alle radi-

azioni definiti per un ambiente non controllato.

(i) l'apparecchio per il funzionamento nella banda 5150-5250 MHz, sono solo per uso interno per ridurre le potenziali interferenze dannose per i canali di sistemi mobili via satel-

lite;

(ii) Questa apparecchiatura conforme ai limiti di esposizione alle radiazioni IC stabiliti per un ambiente non controllato. Questa apparecchiatura stata SAR-valutato per l'uso in mano. Misurazioni SAR sono basate su una spaziatura 0 millimetri dal corpo e che si ottiene rispetto a quella distanza. Tenere il dispositivo lontano dal corpo per soddisfare il requisito di distanza. Page 10 WiFi Advisor Safety Information 22073762, Rev 0001 December 2014 WiFi Advisor Safety Information Instrucciones de seguridad

(iii) Questo dispositivo conforme con la Industry Canada RSS esenti da licenza standard

(s). Il funzionamento soggetto alle seguenti due condizioni: (1) il dispositivo non pu causare interferenze, e (2) questo dispositivo deve accettare qualsiasi interferenza, comprese quelle che possono causare un funzionamento indesiderato del dispositivo. Instrucciones de seguridad Cuando use este producto, observe en todo momento ciertas precauciones bsicas para reducir el peligro de incendios, golpes y lesiones personales, incluyendo:

1 Lea y observe todas las notas de seguridad indicadas en el producto, as como las incluidas en este folleto y en la gua del usuario. 2 No utilice un adaptador/cargador de alterna distinto al incluido con este producto. No lo emplee en exteriores ni en lugares mojados o muy hmedos. Conecte el adap-

tador/cargador de alterna a la tensin de red correcta, indicada en la etiqueta del instrumento. Este producto est diseado para ser utilizado con un enchufe con toma de tierra de 3 hilos (un enchufe que tiene una clavija de conexin a tierra). Esta caracterstica de seguridad es vital para la operacin segura del instrumento. No anule el propsito de la toma de tierra modificando el enchufe o el uso de un adaptador. 4 Utilice los cables apropiados al conectar con los circuitos de telecomunicaciones. Poner un conectador RJ-11 en un puerto RJ-45 puede daar el puerto RJ45. ATENCIN: Existe riesgo de incendio o explosin si se sustituye la batera por una batera no adecuada. Utilice siempre bateras de JDSU 21129596 (nmero de refer-

encia WFED-BATTERY). Para desechar las bateras siga las instrucciones del fabri-

cante. 6 No exponga la batera a temperaturas elevadas por encima de la nominal mxima de 60 C o 140 F. 7 No intente reparar este producto usted mismo. Solicite el servicio de personal de servicio calificado. PRECAUCIN: Si este equipo se utiliza de forma distinta a lo especificado por JDSU, los mecanismos de proteccin previstos pueden dejar de funcionar u operar inadec-

uadamente. Para cargar la batera litio-ion, utilice siempre el cargador recomendado por JDSU. La batera debe usarse exclusivamente en equipos de JDSU. 3 5 8 9 10 Vea por favor los Smbolos de seguridad para los smbolos de seguridad. Cuando la unidad o la batera est marcada con un smbolo de advertencia, el operating manual se debe consultar para aprender ms sobre la naturaleza del peligro poten-

cial y de cualquier accin que deban ser tomados. Guarde estas instrucciones December 2014 WiFi Advisor Safety Information 22073762, Rev 0001 Page 11 WiFi Advisor Safety Information Smbolos de seguridad Smbolos de seguridad Los siguientes smbolos de seguridad se utilizan en el WiFi Advisor. Se debern observar todas las precauciones de seguridad cuando trabaje, revise o reparar el WiFi Advisor. El incumplimiento de las siguientes precauciones de seguridad o con los riesgos, los peli-

gros, advertencias y precauciones que se utilizan en este documento o manuales relacio-

nados viola el uso previsto de este instrumento. PELIGRO GENERAL Este smbolo indica un peligro general. Cuando el usuario ve este smbolo, debern hacer referencia a la documentacin para determinar la naturaleza del peligro. Interfaces y clasificaciones de seguridad Las clasificaciones de seguridad de los puertos de conexin La Table 5 recoge el WiFi Advisor, designaciones de los puertos, las clasificaciones de seguridad, y la tensin mxima de trabajo de cada puerto. Table 5 Puerto USB puerto Ethernet Adaptador de CA Clasificaciones de seguridad SELV SELV SELV Tensin mxima de trabajo 5 V

+5 V equilibrado 12 V Especificaciones ambientales Especificaciones de temperatura de funcionamiento Unidad Rango de temperatura de funcionamiento:

Cargador Rango de temperatura de funcionamiento:

32F (0C) to 122F (50C) 50F (10C) to 113F (45C) Especificaciones Altitude Altitud mxima: 4.000 metros (13.123 pies) Las normas de seguridad El WiFi Advisor cumple las siguientes normas de seguridad:

UL 61010-1:2012 CAN/CSA-C22.2 NO. 61010-1-12 EN 61010-1:2010 EN 61010-2-030:2010 IEC 61010-1-2010 Page 12 WiFi Advisor Safety Information 22073762, Rev 0001 December 2014 WiFi Advisor Safety Information Informacin de conformidad Informacin de conformidad FCC IC Este equipo cumple los lmites FCC de exposicin a la radiacin establecidos para un ambiente no controlado. Este equipo ha sido SAR evaluados para su uso en la mano. SAR mediciones se basan en una separacin de 10 mm desde el cuerpo y que el cumplimiento se logra a esa distancia. Mantenga el dispositivo alejado de su cuerpo para cumplir con el requisito de distancia. Este aparato digital de Clase A cumple la norma canadiense ICES-003. Este dispositivo cumple con la industria de Canad RSS estndar (s) exento de licencia. La operacin est sujeta a las dos condiciones siguientes: (1) este dispositivo no puede causar interferencias y (2) este dispositivo debe aceptar cualquier interferencia, incluidas las interferencias que puedan causar un funcionamiento no deseado del dispositivo. Este equipo cumple con la Industria de Canad lmites de exposicin a la radiacin esta-

blecidos para un ambiente no controlado.

(i) el dispositivo para su funcionamiento en la banda 5150-5250 MHz es slo para uso inte-

rior, para reducir las posibles interferencias perjudiciales en los canales de los sistemas mviles por satlite;

(ii) Este equipo cumple con los lmites de exposicin a la radiacin establecidos para un ambiente no controlado. Este equipo ha sido SAR evaluados para su uso en la mano. SAR mediciones se basan en una separacin de 0 mm desde el cuerpo y que el cumplimiento se logra a esa distancia. Mantenga el dispositivo alejado de su cuerpo para cumplir con el requisito de distancia.

(iii) Este dispositivo cumple con la industria de Canad RSS estndar (s) exento de licencia. La operacin est sujeta a las dos condiciones siguientes: (1) este dispositivo no puede causar interferencias y (2) este dispositivo debe aceptar cualquier interferencia, incluidas las interferencias que puedan causar un funcionamiento no deseado del dispos-

itivo. December 2014 WiFi Advisor Safety Information 22073762, Rev 0001 Page 13 WiFi Advisor Safety Information Informacin de conformidad Network and Service Enablement 20250 Century Bvd Germantown, Maryland 20874 USA Toll Free 1-855-ASK-JDSU (275-5378) Tel +1-301-353-1560 Fax +1-240-404-1996 www.jdsu.com Copyright 2014 JDS Uniphase Corporation. All rights reserved. JDSU and the JDSU logo are trademarks of JDS Uniphase Corporation. Copyright release: Reproduction and distribution of this guide is authorized for Government purposes only. All trademarks and registered trademarks are the property of their respective owners. Specifications, terms, and conditions are subject to change without notice. Page 14 WiFi Advisor Safety Information 22073762, Rev 0001

, December 2014