FCC ID: MQOTT500-33300 Talkman-OPEN (Apollo) terminal

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Open Operator's Guide The Talkman terminal responds to voice controls that are made by saying the word Tal1anan* and one of the following words:

Control Word backup*

continue*

erase*

Action delete response and repeat question say current question delete last word say help message say previous question, previous response, and current question turn offTalkman volume*

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increase volume decrease volume end volume adjustment

*These control words are the defaults. They may b~ different for your installation. Please check with your system administrator. ii

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Open Operator's Guide Published by:

Copyright 1999 by Vocollect, Inc. Vocollect, Inc. 701 Rodi Road East Pittsburgh, PA 15112

(412) 829-8145

(412) 829-0972 FAX Printed in the United States of America July,1999 Talkman@

is a registered trademark of Vocollect, Inc. All other trademarks are the property of their respective owners. in this manual has been carefully checked and is The information believed to be accurate. However, Vocollect assumes no responsibility for any inaccuracies that may be contained in this manual. In -no event will Vocollect be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. In the interest of product development, Vocollect reserves the right to make improvements in this manual and the products it describes at any time, without notice or obligation. Changes or modifications not expressly approved by Vocollect could void the user's authority to operate the equipment. iv

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Open Operator's Guide FCC Statement This device complies with part 15 of the FCC Rulc~. Operation is subject to the following two conditions:

(1) This device may not cause h=ful interferenc~~; and

(2) this device must accept any interference receivc~d, including interference that may cause l.Uldesired operation. This product may contain one of these radio devices (see device label):

The TaJkman Open is nominallya Class B digital device, pursuant to Part 15 of the Federal Communications Commission (Fcq be Class A digital devices. rult'.5. However, some radio devices may Vocollect' s T a1kman Open T enninals are designed to be compliant with the roles and regulations in the locations into which they are sold and will be labeled as required. Our tenninals are type approved and do not require the user to obtain license or authorization before using them. Any changes to Vocollect eqtlipment not expressly approved by Vocollect could void the user's authority to operate the equipment The FCC ill for model number 1T-500 v

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Open Operator's Guide Scope I This Talkman Open Operator's GUide provides to operate and maintain the Talkma.n@ Open terminal infornlation on how to collect data. This manual does not provide instructions on how to collect data for tasks specific to your organization. Refer to your organization for help on the specific task you use with the Talkman Open terminal.

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Open Operator's Guide Table of Contents Summary ofVoice Controls.. Scope Table ofContents

]ntroduction Overview of Using the Talkman terminal. Getting Started Unpacking the Talkman Tenninal Charging the Battery. The Cradle. Learning about the Talkman Terminal. Learning about the Talkman Keypad RedlGreen Status LED Light. Talkman Connectors Learning about the Battery Compartment. Talkman Accessories Getting the Talkman Terminal Read.v Make Sure Battery is Charged .. Putting on the Headset with Microphone. ii vi vii 1 3 3 4 4 4 5 6 6 8 9 12 13

]3 Wearing the Talkman terminal and Headset,

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Bookmark not defined. Plugging the Headset into the Talkman Terminal.. Starting the Talkman Enrollment Training

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Open Operator's Guide Using the Talkman Terminal Keeping an Idle Talkman Terminal in Its Cradle Putting on the Talkman Belt 17 17 18 Wearing the Talkman terminal and Headset

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,.,. ]8 Turning On the Talkman Terminal Pausing the Talkman Terminal Speaking to the Talkman Tenninal Talk-Ahead Capability Talkman Control Features Erasing Data Asking Talkman for Help

/fthe Talkman tenninal is Having Trouble Hearing You Adjusting How Loud the Talkman Terminal Speaks Changing an Active Operator Changing a Task Maintaining Talkman Batteries Placing the Battery into the Battery Housing Assembly kit Charging the Battery Installing Battery in the Talkman terminal. Removing Battery from Talkman Placing Talkman in its Cradle Battery Messages 19 20 22 23 24 27 28 30 31 32 34 36 36 37 38 40 40 42

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Open Operator's Guide Battery Housing Assembly Kit Overview Battery Housing Assembly Kit Step 1: Place Battery into Battery Section Step 2: Prepare Contact Section Step 3: Secure Contact Section to Battery Section.

*Phonetic Alphabet 45 45 46 47 48 49 50

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This chapter provides a brief OVerviE!W of how to use Talkman Open terminal. T he T alkman @ Open tem1ina1 (1' a1kman tem1iru1l) is a portable voice transaction device you use to gather data or perfonn warehouse operations, like order picking. You wear a Talkman tem1inal and a headset with an attached microphone. The headset allows you to hear the Talkman tenninal's instructions or questions, and the microphone lets you talk to the Talkman temrinal. For example, the Talkman terminal asks you, "What is the Part Number?"

and you respond by saying "174". Or the Talkman terminal can provide instructio"ns, such as "Pick seven items from bin 4." Since you wear the Ta1kman tenninal around your waist, you are free to use your hands to inspeCt items, pick product, or repair defects. The Talkman tem1inal offers several advantages over conventional means of recording information, such as k~rboards, arid pencil and paper:

. You communicate naturally with T alkman temlinal through a voice dialog. It is like tallring with someone on a telephone. The Talkman tem1inal is portable and lightweight. You can use Talkman applications where you need full use of your hands. tem1inal in low-light areas or on 1

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. Ta1kman accepts R$-232 input devices to collect data, such as bar code wands or guns. Special devices that use R$-232, like gauges or calipers, can also be used. To collect data with a Talkman terminal for the first time, do this:

1. Charge the battery. (See Chapter 6, "Maintaining Talkman Batteries.') 2. Become familia.r with the Talkman terminal and Talkman accessories. The only required Ta1kman accessories are the headset with microphone, which allows you to talk and listen to the Ta1kman tem1inal, and the battery, which powers the Ta1kman tem1inal (See Chapter 2, "Getting Started.') 3. I..eam how to train the Talkman terminal to recognize your voice patterns. This process is called voice training. To do voice ttaining, you need to be wearing the headset with microphone connected to the Ta1kman terminal (See Chapter 3, "GettingTalkman Re-ady.') 4. Learn how to wear the Talkman terminal (see Chapter 3,

"Getting Talkman Ready.') 5. Learn to collect data with the Talkman tem1iru1l and use voice conttols or Talkman buttons to control the conversation with the Talkman tem1iru1l. (See Chapter 4,

"Using Talkman.') 6. Collect data with the Talkman tem1inaL (See Chapter 4,

, 'U sing T a1kman. ' ) 7. Place tile Talkman tenniruL1 in its cradle any rime it is not being used to collect data by an operator (see Chapter 6,

"Maintaining Talkman Batteries.').

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;r,i":, This chapter sho~ you how to get started. This includes unpacking the Talkman terminal, ensuring you have all the itt~ms you need to collect data, and learning about the different T aikman components and aa:;essories. When you receive your Talkman package, you should check that you have been shipped everything the Talkman terminal needs to collect data. Talkman hardware includes the following:

.T alkman @ Open tem1inal

. Battery and battery housing assembly Headset with integral microphone Bar code reader (optional) Talkman cradle and battery charger Speaker (optional) Functional RF network 3

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Open Operator's Guide Charging the Battery When you first receive your Ta1kman terminal from the factory, charge the Ta1kman battery by placing it in the battery charger. It is a good idea to do this now so it can charge while you get started. ( S ee Chapter 6, ('Maintaining T a/kman Batteries, 'J for information on how to charge the battery. To ensure continued peak performance, you should charge the battery after each shift the Talkman is used. The Cradle After initial setup, place the Talkman terminal in its cradle. The Talkman terminal should be placed in the cradle any time it is not being used to collect data by an operator. This allows the Talkman terminal to send or receive data with the host computer while idle. See Chapter 6, "Maintaining Talkman Batteries," for help on how to place the Talkman terminal in its cradle. The Talkman terminal is used to collect data or perform warehouse operations, like order picking. You wear the Talkman terminal on a belt around your waist. You wear a headset with a microphone to hear the Talkman terminal's instructions or questions, and to talk to the Talkman terminal.

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Open Operator's Guide This section introduces you to the buttons on the Talkman keypad

(see Figure 2-1). All buttons are described in greater detail in Chapter 4, "Using Ta1kman".

::~:, {~~~~;f play/pause Yellow The yellow play/pause button allows you to turn on'the Talkman terminal, pause its operation, or turn the Talkman terminal off. button

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Open Operator's Guide button Gray operator The gray operator button is used with the gray arrow buttons to select the active operator who will use the Talkman terminal. You push the gray operator button to start a change operator session, then use the gray arrow buttons to select the operator you wish to load. training button Blue update The blue update training button lets you re-train a word the Talkman temlinal is having difficulty understanding. Use this button to start an update training session, then use the gray arrow buttons to select the word you wish to retrain.

"1 noise button Red background The red background noise button allows Talkman to adjust to the type of background noise you are working in. U se this button if the Talkman terminal is having trouble hearing what you say. s.,t u'

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Open Operator's Guide Figure 2-2} T aikman Connectors Connector Headset The headset connection is where you plug the headset with microphone into the Talkman terminal. It has a diagram of a headset above it as well as a yellow ring around it. The bend relief on the headset will also be yellow. The connector, called a Lemo, is keyed to allow you to only insert the headset correctly. See Chapter 3,

"Getting connect the headset to this connector. the Talkman Terminal Ready" for information on how to

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Input Device Connector R5-232 The RS-232 input device connector has a diagram of a bar code gun above it and a blue ring around it. The bend relief on the RS-232 device will also be blue. The Lemo connector is keyed to allow you to only insert the device correctly. See Chapter 5, "RS-232 Input Devices" for information on how to conrlect an RS-232 device to this connector. 7

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Open Operator's Guide Connector Talkman-to-PC/Printer The Talkman-to-PC connector allows you to connect to a printer or serial training device. There are diagrams of a PC and a printer above the connector and a red ring around it. The bend relief for the serial connection to the PC, the portable printer, or the portable training device will also be red. The Lemo connector is keyed to allow you to only insert the device correctly. Speaker Connector The speaker connector allows you to hook up an amplified speaker with at least SK impedance to a Talkman terminal. Connecting a speaker will allow others to hear the Talkman terminal while you are wearing the headset. There is a diagram of a speaker beside it as a reminder. (I'he Wireless Audio Training Device also connects here.) The battery compartment (Fig. 2-3) is where to connect the battery or the battery housing assembly ( S ee A.vpendix: Battery Housing AJJembfy). The Talkman terminal needs a charged battery to run. Refer to Chapter 6, "Maintaining Talkman Batteries" for additional information on the battery. 8

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Open Operator's Guide Figure 2-3} Battery Compartment (Bottom of the T alkman termina~

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Battery Release Button The battery release button releases the battery so you can remove it from the Talkman tenninal. Pins Battery Contact The battery contact pins make the connection with the battery. You can use them to properly align the battef}" before connecting it to the T alkman terminal. T alkman Accessolies Talkman accessories are items external to the Talkman terminal that can be used to assist in collecting data. Headset with Microphone The headset with attached microphone allows you to hear the Talkman temrinal's instrucrions or questions, and allows the Talkman terminal to hear what you speak to it. The headset connects to the headset connector on the Talkman. There are many different types of headsets that may be used with Talkman. The headset you use will have one or two speakers and a microphone. 9

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Open Operator's Guide Battery The Talkman terminal uses a standard camcorder battery that inserts in the Talkman battery compartment. The battery must be charged after each shift. When the battery needs to be charged, you connect it to the battery charger. The Talkman terminal will not collect data unless the battery is charged and conne:cted. For information on how to charge the battery, see Chapter 6, "Maintaining Talkman Batteries."

Battery Charger The battery charger charges the battery. The battery is ready for use when the green LED on the battery charger is on. See Chapter 6,

"Maintaining Talkman Batteries" for further infomlation on the battery charger. Cradle Talkman The Ta1kman cradle allows the host computer and the Ta1kman tenninal to transfer data. See Chapter 6, "Maintaining Ta1kman Batteries" for help on how to place Ta1kman in the cradle. Note: Do not place the Talkman terminal into its cradle unless you have first disconnected the Talkman terminal from its battery, headset, and any other connections. Input Device R5-232 The Talkman temliru1l can accept data from an RS-232 device, such as a bar code reader. This device will be c,::>nnected to the RS-232 device connector on the Talkman terminal. :See Chapter 5, !lRS-232 Input Devices," for more information.

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(PC screen or other display) Display A display is used primarily during voic(: training, although you can also collect data in display mode (usually for new applications to test them). You use a display, such as a PC screen, to read the words the Talkman terminal needs you to speak, :md that are specific to your task. A display is optional, but highly r(~commended. 10

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Open Operator's Guide Speaker The speaker allows the Talkman terminal and operator's spoken dialog to be heard by others. It is used primarily for training or demonstrations. The speaker connects to the speaker connector on the Talkman terminal.

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Open Operator's G~ide T o get the T aikman terminal ready to collect data, you must have a charged battery properly connected to the Talkman terminal. Each operator must complete enrollment training so the T aikman terminalleams operator's voice patterns. that B efore you can collect data with a Talkman terminal, you must teach the Talkman tenninal to recognize how you speak the words you use to accomplish your task -this process is called enrollment training. To start enrollment training, you make sure the

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battery is charged and connected to the Talkman terminal, then connect the headset with microphone to the Talkman tem1inaL A task must be loaded into the Talkman temlinal, and an operator sdected. Once you press the Yellow pause/play button, the Talkman tem1inal will automatically take you through the enrollment training process. Optionally, you can use a display to view the words the Talkman tem1inal is asking you to speak A display is highly recommended for new operators as the quality of the training process will affect recognition. Before starting, make sure that the battery is charged, and that the battery is connected to the Talkman properly. See Chapter 6,

"Maintaining Talkman Batteries," for help on how to charge a battery and connect it to the Talkman terminal. Put on the headset and adjust the ear pads to a comfortable position. Place the microphone boom at the comer of your mouth. The microphone should be a 1/4 inch away from your face, out of the flow of your breath. (See figure 3-1) The closer the microphone is to your mouth, the better the quality of training and therefore, the better recognition will be. Figure 3-1 Placement of Microphone Place windscreen microphone covered at corner of mouth, out of breath, 114 .from flow of face. 13

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Open Operator's Guide Plugging the Headset into the Talkman Terminal Plug the headset into the center yellow headset connection on the Talkman terminal. The connectors on the Talkman terminal and the headset have a small red dot on them. These dots should line up with each other. Note that the connector on the Talkman terminal has a picture of a headset above it to help you identify the correct connector. There is also a yellow band around the base of the headset connector and a yellow bend relief on the headset cable to further identify the connection. Do the following to connect the headset to the Talkman:

.Align the red dot on the connector on the headset cable with the red dot above the Talkman headset connector. This is the center connector with the yellow ring around it and a picture of a headset above it. Insert the headset connector straight in (don't twist) until it is firmly seated. To disconnect

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(N OT the cable) and pull straight out (don't tWist). w ARNIN G:

Pulling on the cable or twisting will cause damage to the headset. 1. Press the yellow play / pause button on T alkman. If me Ta1kman temrinal is operating properly, me status light will turn red for a few moments, but will eventually change to green. You should .NQI see or hear any of me following:

. Low battery warning Waming beeps or messages 14

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Open Operator's Guide Plugging Terminal the Headset into the Talkman Plug the headset into the center yellow headset connection on the Talkman tern1inal. The connectors on the Talkman terminal and the headset have a small red dot on them. These dots should line up with each other. Note that the connector on the Talkman terminal has a picture of a headset above it to help you identify the correct connector. There is also a yellow band around the base of the headset connector and a yellow bend relief on the headset cable to further identify the connection. Do the following to connect the headset to the Talkman:

.Align the red dot on the connector on the headset cable with the red dot above the Talkman headset connector. This is the center connector with the yellow ring around it and a picture of a headset above it. Insert the headset connector straight in (don't twist) until it is firmly seated. To disconnect the headset:

.Grasp the ridges located on the headset connector, (NOT the cable) and pull straight out (don't twist). w ARNIN G:

Pulling on the cable or twisting will cause damage to the headset. Starting the Talkman 1 Press the yellow play / pause button on T alkman. If the Talkman terminal is operating properly, the status light will turn red for a few moments, but will eventually change to green. You should NQI see or hear any of the following:

. Low battery warning Warning beeps or messages

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. Talkman Status Light remains red for an extended period of time. Contact your system administrator if any of these problems occur. The Talkman terminal must be trained to recognize the voice of every person who plans on using it. It does this by asking you to repeat words so it can learn how you speak them. You can use a display screen that is provided by your system administrator to view the words during training. The key to enrollment training is for the Ta1kman terminal to learn how you speak normally. This means you should not speak louder, softer, or over-enunciate your words. Remember:

The Talkman terminal is learning how you talk in day-to-day situations. Note that This Operator's Guide assumes rl1e system administrator has sent operaring software, and a task to rl1e TaJkman terminal. The operator who rl1e TaJkman temrirull must be rl1e active operator. Refer to TemriruIl Manager On-line Documentation if you need information on how to do this. is training To begin enrollment training, press the yellow play/pause button. If you are using a display, you will see the following, if not, you will hear:

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Open Operator's Guide The Talkman tem1inal then displays or says All the words you may speak during data collection then appear or are spoken one at a time. Speak them back to the Talkman terminal as they are displayed or spoken. The same word may appear several times -go ahead and speak the word each time it appears. The Talkman terminal asks you to repeat each word a few times during the session to verify the way you say them. When training is finished, you will hear and see the following message:

While Talkman is uploading the newly trained templates, it will beep. After it is finished, Talkman says:

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, c The Talkman terminal will then begin the task loaded on it. The Talkman terminal will now recognize you when you talk to it You are ready to collect data with the Talkman terminal. 16

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This chapter describes how to tum a Talkman terminal on and off, how to talk to or control the voice dialog with a T alkman terminal, and how to handle a Talknlan terminal that is not collecting data. u sing the Talkman terminal is as easy as working with an assistant. The Talkman terminal asks you questions or provides instructions, and listens for your responses. From time to time, you may need to ask the Talkman terminal to repeat something, erase a response, or infoml you of the possible responses to a question. To do these things, you need to learn voice and button controls. Keeping an Idle Talkman Terminal in Its Cradle When not being used to collect data (idle), a Talkman should always be placed into a powered Talkman cradle (see Chapter 6,

"Maintaining Talkman Batteries" for information on how to place a Talkman into its cradle). The Talkman cradle allows Talkman to receive instructions from the host computer when idle.

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Open Operator's Guide Putting on the Talkman Belt Fasten the Talkman belt around your waist and adjust it until it feels comfortable. The Talkman can be worn on either side. The connectors toward the back out of the way ( see Fig. 4-2) .Open velcro tab near the belt buckle and remove the top belt from the velcro connection. Slide the top belt through the groove on the back ofTalkman connection and close the velcro tab.

(see Fig. 4-1). Reattach the top belt to the velcro the Figure 4-1 Inserting T alkman Belt Figure 4-1 Inserting T alkman Belt Figure 4-2 Wearing the T alkman terminal.

;~~~~, ti:i the Talkman terminal and Wearing Headset Put the belted Talkman terminal on. The connectors should be toward the back. The battery to the front. Run the headset cord up 18

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Open Operator's Guide your back and over your shoulder. Clip the headset cord to your collar and low on your shirt (or jacket) near the Talkman terminal connectors. (Seeftgure4-3) Figure 4- 3 Wearing the T alkman terminal Turning On the Talkman Terminal To turn on the Talkman terminal, press the yellow play / pause button. The LED will go solid green. If the Talkman terminal is starting a new session, it says:

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19

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Talkman@

Open Operator's Guide The Talkman terminal then says:

Pleasesay"zero

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"

This is called a background noise sample. You speak each of the numbers as they are asked so that the Talkman terminal can detemUne how noisy the environment is, and to account for this noise when listening to you. This is the same as when you started enrollment training and will happen at the beginning of each time that you use the Talkman tem1inal. After a brief pause, the Talkman terminal says Please

!

and after a brief pause, begins asking you questions or providing instructions from your site's application. Your system administrator can provide help on your site's application. While you are in the middle of data collection, you can pause the Ta1kman terminal by pressing the yellow play /pause button. Talkman will remember where you left off and ask for the next word. If you pause for an extended period of time, the Ta1kman terminal may ask you to repeat, "zero," "one," "twO," and "three" again. Remember that the Talkman terminal is expecting you to talk to it in the same way you trained it during enrollment training. Don't yell, whisper, or over-enunciate your words. Talk in your normal, every day tone of voice. .i'

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T o pause data collection:

20

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Talkman@

Open Operator's Guide

.Press the yellow play/pause button or

.Say,

"Talkman, Sleep."

NOTE: The LED will blink green when the Talkman tenninal is paused. Either will tell the Talkman terminal to stop speaking and listening. The only way to start the Talkman terminal after pausing it is to press the yellow play / pause button again. The Talkman temlinal remembers where you were if you pause in the middle of collecting data. So if you are collecting data, and pause Talkman, when you turn it back on, it asks the current unanswered question. It says, "Goodnight" and stops listening. This way if Also, if you don't speak to the Talkman terminal for a while, it will turn itself off. you forget to turn it off, it knows to turn itself off. The default setting for how long the Talkman will wait for an answer before automatically pausing is 60 seconds. This setting may be changed by your system administrator. When you turn the Talkman tenninal back on by pressing the yellow play/pause button, it remembers where you left off and repeats the last unanswered or partially answered question. . Warnmg. Do not remove the battery from a paused Talkman tenninal. You will lose data that you collected. You must Stop the Talkman terminal.

(See next section.) Stopping the Talkman Terminal To stop the Talkman Terminal, hold the play/pause button down until the LED turns red and then off. When you are sure that the Talkman tenninal is turned off, you can remove the battery and replace it with a fully charged battery. 21

~~iifi Talkman@

Open Operator's Guide Speaking to the Talkman Terminal For the Talkman terminal to best understand you, speak the way you normally do. There is no correct way to say a word, so the enrollment training lets the Talkman terminal learn how you speak. The key to allowing the Talkman terminal to best understand you is to say words the same way every time. The Talkrru1n terminal does a background noise sample at the beginning of every data collection session when it asks you to please keep quiet for a few seconds and to repeat the words, one, two, and three. This allows it to adjust for noisy or quiet backgrounds. Even when you are in a loud area, there is no need to yell at the T alkman tenninal.

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For best possible recognition, the microphone should be at the comer of your mouth, out of the flow of your breath. 1/4 inch away from your face. cY ou should be able to run the tip of your finger over the comer of your lip and your fingernail should just brush the microphone.

(Seefigure 4-4).) Figure 4-4 Placement of Microphone Place windscreen microphone

~

covered at corner of mouth, out of breath, 114 .from flow of face. 22

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Talkman@

Open Operator's Guide T alk-Ahead Capability New Talkman users often listen to the entire question before responding. As you become more comfortable using the Talkman terminal, you can interrupt it by answering while it is still talking, or even before it asks the question. When you start talking, the Talkman terminal stops. This talk-ahead feature of the Talkman terminal allows you to answer several questions in advance without waiting to hear the entire question. For example, suppose your task has the following questions

. Is this a truck or car?

.What color is the vehicle?

If you respond to the first question by saying, "Truck, Blue," the Talkman terminal does not speak the second question since it heard the answer to it, but instead speaks the next question in your task. If the echo feature is enabled, the Talkman terminal repeats the answers it heard. Since each task is different, refer to your system administrator for information on whether echo is used at your site. New operators sometimes try to rush words together, like when trying to talk ahead or speaking a group of digits, such as a part number. Until you are comfortable with the talk-ahead feature, it is easier if you pause slightly between each word. For example, if the Talkman tenninal asks you :

"What is the serial number?"

say:

"one" pause "nine" pause "one:

Once you are more comfortable using the Talkman terminal, you can speak groups of words without pausing between them. 23

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Open Operator's Guide Note: This is a feature that may not be active at your site. Please ask your system administrator whether you can talk ahead. Talkman Control Features The Ta1kman terminal provides features, either through voice commands or keypad buttons that allow you to control the dialog.. This includes getting help for a question, erasing data, controlling how loud the Talkman tenninal speaks, changing the active operator, and retraining words the Talkman temlinal is having trouble understanding. It also includes a feature that allows the Talkman tem1inal to better adjust to the noise in the area where you are working. Table 4-1 summarizes the Talkman terminal controls, and how to perform functions using either Talkman buttons or voice controls. Some functions can only be done -with Talkman buttons, others can only be done using voice controls, and some can be initiated by both. Button Controls Talkman You can use Talkman buttons to control Talkman operations. This includes:

.turning

. the Talkman ternllnal on pausing the Talkman tem1inal turning the Talkman ternllnal off changing the Talkman tem1inal's volume changing the operator allowing the Talkman terminal to adjust to the background noise updating voice training for certain words

. 24 iJ;

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Open Operator's Guide Turn Talkman On

, Yellow Play /Pause na Solid green Pause Talkman

(Press once) Turn Talkman Off

(Press and hold 5 seconds) for

'.../II) Yellow Play /Pause Talkman, Sleep na Blinking green Solid red to off Change Volume of Talkman's Voice Gray Plus/:M:inus buttons T aIkman, Volume Solid green

-Louder

-Softer

-Continue Get Help:

Question/Instruction Valid Responses na Talkman, Repeat Talkman, Hdp Solid green Change Operator Gray Operatol Background Noise Adjustment Red Background Noise Retrain a Word Blue Update Train

. na na na Blinking red during change. Solid green Solid green I na na End voice control feature/ resume operation Erase data:

(This erases all words up to the last prompt or one word in a series of words) T alkman, Continue Solid green Talkman, Backup Talkman, Erase Solid green

--

T able 4-1, Summary ofT alkman Controls -Voice Commands or Buttons 25

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Talkman@

Open Operat'or's Guide Voice Controls You can control the Talkman tenninaJ 'With voice controls. By saying the word, "Talkman*" and then saying a control word, you can tell the Talkman tenninal to backup, repeat infomlation, talk louder or softer, or provide help messages. Some of these functions can also be perfomled by pressing a Talkman button. These voice controls have been reviewed in Table 4-1. Table 4-2 shows the voice controls you can use and what function each does. Each voice control is started by saying "Talkman*", the voice control. then fl"

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T able 4-2) T alkman Voice Controls

*Check with your system administrator to see if your site has changed any voice control words from the defaults. If the Talkrnan terminal doesn't listen when you are using voice control words, this may be the problem. Note The Talkman terminal repeats rlle word "Talkman*" after you say it to let you know that it expects the next word to be a voice control word. 26

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Open Operator's Guide You use ilie voice controls, "Talkman, Bac.kup" and "TaIkman, Erase" to erase voice data you've just entered You would normally use iliese commands when ilie Talkman terminal misunderstands your response.

"Ta1kman, Backup" erases all responses to ilie current question.

"Ta1kman, Erase" erases ilie last word spoken if a series of digits or words are part of ilie response. If the response is a single word, ilie two commands work ilie same. Backup*

Talkman, Saying "Talkman, Backup" tells the Talkman terminal to erase the last word or group of words you said in response to a question and then repeat the question. For example, if you respond to a question for a five-digit serial number by saying:

"one, two, three, Talkman, Backup"

the Talkman terminal forgets that you said "one, two, three", and repeats the serial number question. This voice control is just like USIng an eraser.

~;~1'

Saying "Talkman, Backup" repeatedly erases infonnation task, eliminating answers to previous questions until the infonnation you are attempting to erase is no longer available. through the Erase*

Talkman, This tells the Talkman temlinal to erase the last word you said as part of a response to a question. For example, if you respond to a question for a five-digit serial number by saying

.

"one, two, three, Talkman, erasel the "three" is erased. the Talkman terminal "beeps" to let you know it erased a word. If you say, "Talkman, Erase" again it will beep and erase the "two."

If you say it one more time, the Talkman terminal erases the "one", and instead of beeping r(~peats the question to let you know you have erased the first response to a prompt. 27

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Open Operator's Guide

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Whereas saying "Talkman, Backup" eliminates all words said in response to a prompt, saying "Talkmatl, Erase" eliminates onlya single word. Saying "Talkman, Erase" repeatedly erases information through the task, eliminating answers to previous questions until the information you are attempting to erase is no longer available. To ask the Talkman terminal to repeat the question or instruction, say "Talkman, Repeat." To request help from the Talkman terminal for how to respond to the question or instruction, use "Talkman, Help."

Help*

Talkman, In response to this voice control, the Talkman terminal gives you a help message. For example, if at the question "What is the part number?" you say, "Talkman, Help," the Talkman terminal might say

"The part number is a three digit number, followed by a letter." Help messages are developed by your organization. If no help message exists for the question, Talkman just r(:peats the question when you issue this voice command. Repeat*

Talkman, This voice control makes the Talkman terminal repeat the previous question, the previous answer, and the current question. If the current question has a inulti-word response, like a part number, and you have already said one or more of the words, only the current question and response are repeated. N ote: There is a difference between Continue and Repeat

.Continue tells the Talkman tern1inal to speak only the current prompt,

.Repeat tells the Talkman 1:erminal to say the previous prompt and answer also. t~.:.~:(;fi 28

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Open Operator's Guide For example, if the Talkman terminal said, "Say the part number," you said, "one, two, three," the Talkman terminal then said, "Say the slot number."

If you responded by saying, "Talkman, Repeat, " the Talkman terminal would say, "Say the part number. One. Two. Three. Say the slot number."

Continue Talkman, Saying "Talkman, Continue" ends any control word sequence -

initiated by a voice control -and returns r.he Talkman terminal to data collection. If you have said one or more words in response to the current question, the words spoken are also repeated. For example, if you respond to a question for a five-digit serial number by saying

"one two, Talkman, Continue," Talkman says "What is the Serial Number, one, two."

Retraining a Word The blue update training button lets you retrain a word terminal is having difficulty understanding. the Talkman To train a word, you must be at a prompt where that word is one of the valid words you can say to answer the prompt. For example to retrain the digit, "2" you must be at a prompt where the word, "2" is a valid response. Then press the blue update train button. The Talkman terminal ilien says:

Update Trailiing. Press the

~rowsUritil you c CC ccccc cccccc Press the gray arrow buttons. Each time you press an arrow button, the Talkman terminal speaks a word that is valid for the current prompt The words for the current prompt are listed alphabetically. The arrow 29

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Talkman@

Open Operator's Guide buttons let you move up and down throttgh ilie list until you find ilie word you want to retrain. When the Talkman tenninal speaks the ,vord you wish to retrain, press the blue update-training button again. Yau may be asked to repeat the words "0 " "1 " "2" and "3" if you hay(' not done a background noise sample recently. Then you are asked to 5:ay the selected word a few times just like during enrollment training.

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To retrain one of the voice control words, you must first say "Ta1kmart*" and then select 1:he blue buttoft Thenas you press the gray plus/ minUi; buttons, the TaJkman tem1inal will repeat the voice ccontrOl words. Select the word by pressing the blue buttoft The word, "TaJkman" is available to be retrained at every prompt When the Talkman terminal is finished ..\lith the update training process, it beeps for a few moments, then says the prompt where you left off and you can continue data collection. Note:

Press rl:1e yellow play / pause button tWice to cancel update training at anytime. The red background noise sample button'

terminal to adjust to the volume of background noise you are working in. Use this button if Talkman. is having trouble hearing you. IfTalkman is only having trouble with a word or two and doing a allows the Talkman 30

~,"',"',. F'~r Talkman@

Open Operator's Guide background noise sample does not improve the recognition, you may wish to retrain the word or words you are having trouble with (see the "Retraining a Word" section in this chapter). When you press the red background nojse sample button, Talkman terminal says:

.the Pleas e keep

.

~ietfor:

a ew seconds c Then the Talkman tenninal asks you to say the words, "0," "1," "2,"

and "3."

Once you have repeated these words, the Talkman terminal adjusts the settings for background noise, and says the prompt where you left off. You can then resume data collection. You can control how loud the Talkman terminal speaks by using either the Gray Plus/Minus button ..~

control, "Talkman, Volume."

or by using the voice Gray Plus/Minus Buttons Each time you press a gray plus/minus button --, the Talkman terminal says "louder" or "softer" in a louder or softer voice. You can resume data collection by simply answering the prompt you are at. Talkman, Volume*

. Say "Talkman, Volume", followed by:

louder*

softer*

continue*

increases volume decreases volume ends volume adjustment 31

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Open Operator's Guide background noise sample does not improve the recognition, you may wish to retrain the word or words you are having trouble with (see the "Retraining a Word" section in this chapter). When you press the red background noise sample button, Talkman terminal says:

.the PleasekeeT'lquietfora

~

Then the Talkman tem1inal asks you to say the words, "0," "1," "2,"

and "3."

Once you have repeated these words, the Talkman terminal adjusts the settings for background noise, and says the prompt where you left off. You can then resume data collection. Adjusting How Loud the

'Talkman Terminal Speaks You can control how loud the Talkman terminal speaks by using either the Gray Plus/Minus button ..I~

control, "Talkman, Volume."

or by using the voice Gray Plus/Minus Buttons Each time you press a gray plus/ minus button -, the Talkman terminal says "louder" or "softer" in a louder or softer voice. You can resume data collection by simply answering the prompt you are at. Talkman, Volume*

. Say "Talkman, Volume", followed by:

louder*

softer*

continue*

increases volume decreases volume ends volume adjustment

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31 I: I I,

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Talkman@

Open Operator's Guide Each time you say, "louder" or "softer,"

repeats your voice command at a slightly louder or softer volume. the Talkman terminal When you are comfortable with the volume, say "continue". Talkman tenninal then repeats the cU!1~ent question or instruction at the new volume setting. the For example, you can say "Talkman, V.olume, Louder, Louder, Softer, Continue." In this case, the volwne is set one level higher. Different operators can use the same Talkman terminal at different times. Only one operator is active at a time, meaning only one person can talk to the Talkman terminal at a time. Changing the active operator can be done while you are in radio range. To change the active operator, the Talkman terminal's LED must be solid green

(meaning the Talkman terminal is on). Do the following to change the active operator:

1 Press the gray operator button on the Talkman terminal The Talkman temlinal says While it retrieves a list of all operal:ors that have been assigned to it. It may take a few moments for this to occur. 2. Press the gray plus/minus buttons the list of available operator name5;. to scroll through 3. Press the gray operator button again once you hear your name. It will take a few moments for the new active operator to loaded. The Talkman terminal says:

This tells you that it is going to' load your voice patterns. Then the Talkman terminal says:

32

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Open Operator's Guide

-

Please And you are ready to collect data with your Talkman terminal. If your name is not in the list, one of the options the Talkman terminal says is:

s e 1 ec t r\rieratorfromGlobalTeam!j

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The At this point, press the gray operator button Talkman terminal will retrieve the list of global operator teams.

-i 2. Talkman will then load this new list of operators. Note:

Changing the active opetator can only be done while the Talkman terminal is in radio range. If you have trouble changing the active operator, move to a spot rl1at is in radio 33

~1 Talkman@

Open Operator's Guide range or connect fue Talkman tI~nninalto the PC and try agatn. Changing a Task Oftentimes, a single Talkman terminal can be used with a number of different tasks. Only one task is active' at a single rime, so you will need to change tasks to run a different' task than is currently loaded. Of course, your site has to have more than one task for you to be able to change tasks. To change a task:

1 The Talkman termina.l's U~D must be blinking green

(meaning Talkman is paus(~d). If it is on (LED is solid een, ause it by pressin~; the yellow play/pause button. 2. Press the gray operator button The Talkman terminal will say:

The Talkman terminal then retrieves t11e list of available tasks. It may take a few moments for this occur. T11en the Talkman temllna1 says, Press the gray plus/minus buttons Talkman temlinal speaks the co~ect task name until the 4. Press the gray operator button again. It will take a few moments for the new task to be loaded. During this time, the Talkman terminal says:

c c Lbadi cccc rTcctask. n c ~ccC ccc

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34

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Open Operator's Guide Note:

H your site is set up with more tharl one task, changing the task can only be done while the 'T alkman terminal is in radio range. If you have trouble ch2lnging the wk, move to a spot that is in radio range.

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35

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Open Operator's Guide The T aikman terminal needs a ch,arged battery to operate. The battery is placed into a battery housing assembly I<jit. This section shows you how to place ttle battery into the housing assembly and how to maintain the battery. T he battery is the primary power source for the T alkman terminal. connected to the Talkman tenninal. If you find that the Talkman terminal can no longer run as long as it used to with It is charged by the battery charger, then is a fully charged battery , the battery may need to be replaced. Along with your Talkman terminal, you received a battery housing assembly kit. Please refer to Appendix B: Battery Housing Assembly Kit guide for directions on how to house your battery. 36

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Open Operator's Guide The battery is charged by connecting it to the battery charger. Do the following to charge the battery:

Figure 5-1, Charging the Battery

;BATTERY PACK J! ~

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1. Plug the battery charger into the power supply and the power supply into a known good electrical outlet. The power light on the battery charger will go on. 2. Place the battery into an unused receptacle on the battery charger (see FIg. 5-1). The battery is inserted properly when the battery contacts are positioned securely against the corresponding number of contacts in the battery charger. At this point, a red light on the cradle should go on to indicate that the battery is being charged or waiting to be charged. If no light turns on, contact your system administrator. 37

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Open Operator's Guide 3. The battery is charged and ready for use when the indicator light on the battery charger turns green. If the red battery light is on and solid, it is being charged, but is not yet fully charged. A flashing red LED means that the battery is not ready to be charged (for example, battery is too cold or too hot or the other battery is being charged and this one is waiting its turn). Note This battery charger will only work with approved batteries and power supplies. Please check with your s~

administrator. Installing Battery in the Talkman terminal. To install a Talkman battery, follow these steps:

1. Make sure that the battery has been charged before placing it in the Talkman terminal If a drained battery is inserted, you will not be able to collect data. 2. Align the notch on the side of the battery with the notches inside the battery compartment (see Fig. 5-2). 38

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Open Operator's Guide 1. Slide the battery into T alkman as shown in Fig. 6-2. Figure 5-2 Installing Battery in the T alkman 0 BATTERY PACK

)~3 NOTCH t 0

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BATTERY PACK'

RELEASE BUTTON

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Open Operator's Guide Removing Battery from Talkman To remove the battery from Talkman:

1. Turn offTalkman by pressing and holding d1e yellow play / pause button until d1e T a1kman tetminalIED goes from solid red to off. w ARNIN G:

Do not remove battery when the Ta1kman tenninal is only paused (blinking green LED). All data gathered will be lost!

2. Hold Talkman in one hand with the buttons facing up. Place your other hand under the battery while pressing down on the battery release button. The battery should slide off T alkman. 3. If the battery does not release on its own, hold down the battery release button while sliding the battery down from the Talkman terminal with your other hand 1. Ensure iliat the Talkman cradle is powered. When powered, the Talkman cradle power light will be lit. 2. Place dle Talkman terminal in dle TaJkman cradle as shown in Figure 5-3. 3. The Talkman tem1inal is ready for use when the status light on the Talkman terminal turns a solid or flashing green. A flashing red LED means that the T alkman tem1inal is not ready to be used (for example, the Talkman terminal is communicating over the RF network). If the Talkman tem1inal continuously displays a solid red light, contact your syst~ administrator.

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Open Operator's Guide Figure 5-3} Placing Talkman in the Talkman Cradle I/Ti

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This appendix describes the T alkman error/system messages, and what to do when you hear one. The following are common Talkman error/ system messages that your can hear in your headset. If the message you heard is not listed here, record it and report it to your System Administrator. Batteri T is c,

~;E g etting

'

"

low. This message indicates that the battery level is getting low. Recommended Action

.As soon as possible, without interrupting data collection, turn the Talkman tem1ina1 off by pressing and holding the yellow play / pause button until the LED turns red and then goes off. Go to the battery storage area. (This is normally wear you get your T alkman terminal.) 42

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Talkman@

Open Operator's Guide

. Take the battery off the Talkrnan tenninal. Replace the battery with another charged battery Batte~J.:s gettJ.:ng

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.. low, Changebatte~.

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This message indicates that your battery is starting to lose its charge Recommended Action

.Turn the"TaIkrruI.n tenninal off by pressing and holding the yellow play / pause button until the LED turns red and then goes off. Return to battery storage area and change the battery Bat teryailureis

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Change bat tery This message indicates that your battery is starting to lose its charge Recommended Action

.Turn the Talkman tem1irull off by pressing and holding turns red the yellow play / pause button until the LED and then goes off. Return to battery storage area and change the battery This message indicates that the Talkman terminal was unable to complete its noise sampling procedure Recommended Action

.Move to a different location where the noise is different. Try to turn on your Talkman terminal again. If the problem administrator. persISts, contact your system 43 Talkman@

Open Operator's Guide This message indicates that the Talkm:ill terminal was unable to complete its noise sampling procedure. Recommended Action

.Move to a less noisy area an,d try again. If the problem perslS1:s, conuct your system administtator. This message indicates that the Talkm:1.n terminal is unable to hear voice due to the noisy environment. Recommended Action

.Move to a less noisy area and try again. the If administrator. problem persist:s, contact your system This message indicates that the Talkm~Ln terminal detected an error in the updated task file, and so did not update the task, but kept the current task. Recommended Action

.Try to change the task again

. the If administrator. problem persists, contact your system 44

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Open Operator's Guide This appendix describes how to place a battery into battery housing assembly kit Overview This document describes how to put together the Battery Housing Assembly Kit for use with the Talkman Terminals.

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Open Operator's Guide Step 3: Secure Contact Section to Battery Section. Fimlly hold the two sections together and flip it over so that it is now laying on the battery section. Image 11: Drawing of Contact Section. Lav it down on its flat side. Take the 4 Torx screws out of the plastic bag and secure the sections together.

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If you attach a Duracell battery to the T alkman Terminal, the Duracelllabel is upside down. The Vocollect Logo on the I battery housing assembly is right side up.

(See image 12.) Using the Torx #8 Screwdriver, secure the plates together. Image 12: Drawings of the difference between attaching a Duracell battery and the Battery Housing A~sembly.

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FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo PHOTOGRAPHS OF A LUCENT TECHNOLOGIES 2.4 GHz 11 Mbps RLAN PCMCIA CARD, TYPE WAVELAND SILVER TURBO, WITH A 2 dBi ANTENNA CONNECTED, BRAND VOCOLLECT, TYPE PT-656022. Page 1 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Table of contents 1 2 Exterior photographs of top and bottom.......................................................................................... 3 Interior photographs of top and bottom .......................................................................................... 5 3 Antenna ................................................................................................................................................. 7 4 5 6 7 8 Talkman 500 with PCMCIA Card, exterior top view ......................................................................... 8 Talkman 500 with PCMCIA Card, exterior bottom view .................................................................. 9 Talkman 500 with PCMCIA Card, exterior side views..................................................................... 10 Talkman 500 with PCMCIA Card, interior showing antenna location .......................................... 12 Talkman 500 with PCMCIA Card, interior views ............................................................................. 13 Page 2 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 1 Exterior photographs of top and bottom Page 3 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Page 4 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 2 Interior photographs of top and bottom Page 5 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Page 6 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 3 Antenna Page 7 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 4 Talkman 500 with PCMCIA Card, exterior top view Page 8 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 5 Talkman 500 with PCMCIA Card, exterior bottom view Page 9 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 6 Talkman 500 with PCMCIA Card, exterior side views Page 10 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Page 11 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 7 Talkman 500 with PCMCIA Card, interior showing antenna location Page 12 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo 8 Talkman 500 with PCMCIA Card, interior views Page 13 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Page 14 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Page 15 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Page 16 of 17 FCC ID:

Description of EUT:

Manufacturer:

Brand mark:

Type:

MQOTT500-33300 2.4 GHz Radio LAN PCMCIA card Lucent Technologies Vocollect Waveland Silver Turbo Page 17 of 17

Pittsburgh, Pa. 5-22-2000 To: National Radio Type Approval Authority Dear National Radio Type Approval Authority Representative, This letter confirms our agreement that NMi Certin B.V. is authorized as an agent for:

Vocollect, Inc. 701 Rodi Road, Pittsburgh, PA, 15235 Tel: 412-829-8145 Fax: 412-829-0972 Contact person: Doug Zatezalo Email: dzatezalo@vocollect.com Web site: www.vocollect.com to file and handle applications before National Radio Type Approval Authority on Vocollects behalf, and to receive and exchange data between Vocollect and the National Radio Type Approval Authority in connection with the certification of the following Vocollect product pursuant to National Radio Type Approval and Certification:

Product: Voice Directed Order Picking System Manufacturer: Vocollect, Inc. Brand/Trade name: Talkman Type/Model number: TT-500, Lucent Sincerely, Douglas M. Zatezalo Sr. Manufacturing Engineer Vocollect, Inc.

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Pieter Robben NMi Certin B.V. Smidshornerweg 18 9822 ZG Niekerk The Netherlands July 17, 2000 Dear Pieter, I confirmed today with Lucent that the PCMCIA radio cards we purchase without an antenna are the same exact cards electrically as the card previously approved for use by the FCC with an integral antenna. The cable and connector is a custom design from Lucent and we must purchase the cable assembly directly from a Lucent supplier. Thanks, Doug Zatezalo Sr. Manufacturing Engineer Vocollect, Inc.

WaveLAN PC Card 2.4 GHz DESCRIPTION OF THE BLOCK DIAGRAM The various parts of the Block diagram are numbered and an explanation is given of these blocks. First the transmitter will be described:

A) Digital Signal Processor. (22) Function : Generate spreaded signal with an Barker sequence of 11, the original raw data rate of two Megabits is transformed to a symbol rate of one MegaBaud and multiplied with eleven and modulated with a DQPSK ( Differential Quadrature Phase Shift Keying ) Modulation. The unfiltered data comes out of I and Q and goes to the up/down mixer (6) B) The above signals are mixed in (6) in a so called quadrature modulator with the Intermediate Frequency ( IF) of 352 MHz. C) The upmixer is fed by the VCO of 704 MHz, which is divided by 2 to 352 MHz. D) The SAW ( 8 ) filters all unwanted mixing products, such that only the 352 MHz band remains. E) This signal goes into the RF upmixer ( 9) SA2420 were it is mixed with the RF VCO with a range of 2050 to 2150 MHz. F) The Rx/Tx switch (17) brings the signal to the variable attenuator (10 ), where the output level is controlled. G) The signal is fed through a 2.4- 2.5 GHz bandpass filter (11) to remove all unwanted mixer products, and thus to get a clean signal for further processing. H) The signal is amplified in (12), with approx 23 dB to an output level of approx. 15 dBm I) This signal goes to the RX/TX antenna (23/24) via the special connector with a switch inside to disable the antenna. J) The output power is controlled with a so called power feed back loop (15) in which the output power is compared with a DAC value from (10) Receiver functions. K) The receive signal enters the antenna passes the RX/TX switch (14) and (13) this is set to RX mode. L) The signal goes through the 2.4 GHz filter (16) to remove all unwanted spectral components in order to deliver a clean signal for the receiver. M) A Low Noise Amplifiers (LNA) (in 9) is used to amplify the weak signal to a level fitted for down mixing. N) The AGC (27) can amplify or attenuate the signal according to the Digital signal processor required input with a step size of 26 dB. O) Again the Rx/Tx switch in the Rx mode is passed and also the same filter as in transmit mode ( 18). P) The down mixer (9) mixes the 2.4 GHz with the 2.1 GHz to the 352 MHz IF. Q) The signal of 352 MHz is amplified again (9) and filtered by a SAW filter (19) to give a clean signal for the second mixer. Block diagram description of the Lucent WaveLAN PC Card 2.4GHz 1 R) The Downmixer (6) mixes the 352 MHz signal down to the I and Q signals, also the auto gain control can increase the level to the required level via line 20. S) The very low amplitude baseband I and Q signal is amplified in the AMPs (6) to a level fitted for the Analog to Digital converters (22), which make it a proper signal for the digital signal processor. T) The digital signal processor (22) removes the spreading as present on the signal with a so called autocorrelation function. The resulting output of the processor is a received data rate of 2 Megabits. VCO , PLL and OSC. U) These three form one entity to generate a single tone signal for down mixing. There are two of these blocks available, one for the IF LO (7 and 6 ) (352MHz ) and one for the RF LO (25 and 26) of 2050 to 2150 MHz. V) All the PLLs and the processor (2) have one reference Crystal of 22 MHz (4) with an accuracy of 25 ppm. General circuits:

W) Antenna Diversity. Depending on the signal strength and signal quality the Digital processor (22) can choose between the two antennas (23) and (24) which gives the best signal. This is done initial during the training sequence in the received signal. X) Automatic Gain control. Depending on the signal strength and signal quality the Digital processor (22) can choose to increase or decrease the signal level at the digital input, this is done by reducing or increasing the gain in the receiver via the LNA-AGC (in 9). Y) The Signal processor (22) can read via the MAC (2) the registers for programming all parameters for transmit/receive functions Z) The MAC is used to do the handshaking with the PCMCIA bus (1 ) and handling the IEEE protocol. Also used to load the PLL frequencies and dividers, also used to interface to the FlashROM which contains all parameters for the PLLs and the Callcode. AA) Not shown is the regulator to supply the 3.3 Volt out of the 5 Volt out of the PCMCIA Bus (1) Guus Jansen Oct. 19, 1997 Block diagram description of the Lucent WaveLAN PC Card 2.4GHz 2 INDICATION MAIN PARTS 2: HERMES 3. AT29C010 4 CDFDCJ2 5. KM68V1000 6. SA1630 7. MQE 901-704 8 + 19. L545D 9. SA2420 11 + 18. LFSN30N17C2450B 12. BFP420 + BFP450 13 + 17. BAR63 14. BAR80 16. LFJ30-07B2450 22. THESEUS 25. MQG101-2098 26. UMA1021 Block diagram description of the Lucent WaveLAN PC Card 2.4GHz 3

2. Terminal Overview: General Description {A}

Page 1 of 10 2. Apollo Terminal Overview -- General Description 2.1.1.4 Battery and Power Management 2.1.1.5 User Interface 2.1.1.5.1 Pushbuttons 2.1.1.5.2 LED 2.1.1.5.3 Audio and Serial Connectors 2.1.1.5.4. IrDA

{Apollo -- Official}

[ Back ] [ Home ] [ Next ]

Table of Contents 2.1.1.1.3 General Purpose Inputs and Outputs and Peripheral Pin Controller 2.1.1.1.4 Serial Channels 2.1.1.1.5 Power Supply 2.1.1.2 Memory 2.1.1.2.1 DRAM 2.1.1.2.2 Flash Memory 2.1.1.3 Audio Interface 2. General Description of the Terminal 2.1 Hardware Description 2.1.1 Major Components of the Terminal 2.1.1.1 Main Processor 2.1.1.1.1 Memory Interface 2.1.1.1.2 PCMCIA Interface 2. General Description of the Terminal 2.1 Hardware Description This chapter provides an overview of the hardware that makes up Apollo. 2.1.1 Major Components of the Terminal The guts of the Terminal consist of the following five main areas:

l Main Processor l Memory l Audio Interface l Battery and Power Management l User Interface 2.1.1.1 Main Processor The main processor in Apollo is an Intel SA-1100 running at 190 MHz. The SA-1100 does all the task traversal, speech recognition, speech output, and communication management. 2.1.1.1.1 Memory Interface http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 2 of 10 The SA-1100 can store data in two different memory devices, DRAM and Flash. The DRAM is high speed, 32 bit wide memory that loses its data when power is removed. Flash is a slightly slower, 16 bit wide memory device that doesn't lose its data after power is removed. 2.1.1.1.2 PCMCIA Interface The PCMCIA interface is used for expansion. This is where a radio or flash card could be connected. The slot can support either one Type II PCMCIA card or one Type III PCMCIA card. The slot is PCMCIA 2.1 compliant and can support 3 volt or 5 volt cards. 2.1.1.1.3 General Purpose Inputs and Outputs and Peripheral Pin Controller The SA-1100 has 28 general purpose pins that can be configured as either inputs or outputs (See Table 1 General Purpose Pins). and a peripheral pin controller which can take control of unused peripheral pins and use them as general purpose I/O (See Table 2 Peripheral Pins). In Apollo, these pins are used to read pushbuttons, control power to different devices, and several are used to implement part of the PCMCIA interface. A more detailed description is given below. Table 1: General Purpose Input and Output Pins GPIO Bit Signal Name Function 0 1 2 3 4 5 6 7 ON_AIR_PB Input, active high. Active when the on air pushbutton is pressed. Follows SOFT_RESET Input, active high. This signal is a delay of what the SOFT_RESET line does. The delay is created by the RC filter. _PCD Input, active low. Active when a PCMCIA card is placed in the slot. Part of the PCMCIA interface. _PREADY Input, active low. See PCMCIA spec for detailed description. _BATT_LOW_1 Input, active low. Active when the battery voltage is below 5.5 volts. BACKWARD_PB Input, active high. Active when the minus or backward pushbutton is pressed. FORWARD_PB Input, active high. Active when the plus or forward pushbutton is pressed. CHANGE_PB Input, active high. Active when the change operator pushbutton is pressed. http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 3 of 10 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 UPDATE_PB Input, active high. Active when the update training pushbutton is pressed. SAMPLE_PB Input, active high. Active when the sample noise pushbutton is pressed. _PSTSCHG Input, active low. See PCMCIA spec for detailed description. _BATT_LOW_2 Input, active low. Active when the battery voltage is below 5.1 volts. OFF_GPP Output, active high. When set active, this line shuts off the 3.3 volt regulator and the terminal shuts off.. IN_CRADLE Input, active high. Active when the terminal is in a cradle. _RED_LED Output, active low. When set active, this line turns on the red LED. _GREEN_LED Output, active low. When set active, this line turns on the green LED. RTC_DATA Input/Output. This is the data line for the 2 wire serial interface to the external RTC. IRDA_SHUTDOWN Output, active high. When set active, this line shuts off the IrDA transceiver. PCMCIA_SHUTDOWN Output, active high. When set active, this line powers down the PCMCIA slot. RTC_SCLK Output. This is the clock line for the 2 wire serial interface to the external RTC. _SERIAL_SHUTDOWN Output, active low. When set active, this line powers down the serial drivers. VSERIAL_ENABLE Output, active high. When set active, this line turns on 5 volts to the serial connectors. LOW_TEMP_1 Input, active high. Active when the temperature drops below xxx degrees C. CODEC_IRQ Input, active high. Active when the codec wants to interrupt the processor. _CODEC_RESET Output, active low. When set active, this line places the codec in reset. LOW_TEMP_2 Input, active high. Active when the temperature drops below xxx degrees C. PRESET Output, active high. See PCMCIA spec for detailed description. http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 4 of 10 27 _PSPKR Input, active low. See PCMCIA spec for detailed description. Table 2: Peripheral Pin Controller PPC Bit Signal Name Function 4 5 6 7 8 9 10 11 _RTC_RST Output, active low. When set active, this pin resets the external real time clock. DECODER_RESET Output, active high. When set active, this pin resets the barcode decoder. PVPP1 PVPP0 _PVS2 PVCC0 PVCC1 _PVS1 Output. This pin is used along with three others to enable and change the voltage supplied to the PCMCIA slot. Output. This pin is used along with three others to enable and change the voltage supplied to the PCMCIA slot Input. See PCMCIA spec for detailed description. Output. This pin is used along with three others to enable and change the voltage supplied to the PCMCIA slot Output. This pin is used along with three others to enable and change the voltage supplied to the PCMCIA slot Input. See PCMCIA spec for detailed description. Any of the GPIO pins can be configured to be interrupts. 2.1.1.1.4 Serial Channels Apollo makes use of four of the five serial channels on the SA-1100. Channel 0 is not used. Two are used for the externally accessible serial ports, one is used for the IrDA port, and the fourth is used for communication to the codec. The following table shows the connections between ports and serial channels. Table 3: Serial Channels and Terminal Ports Serial Channel 0 1 2 3 4 Description Configuration Port USB Device Controller SDLC/UART Infrared Communications Port UART MCP/SSP N/A UART IrDA UART MCP Not used Red port IrDA port Blue port Codec 2.1.1.1.5 Power Supply http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 5 of 10 The SA-1100 requires two different voltages to operate. The core of the processor is powered from 1.5 volts and the I/O is powered from 3.3 volts. When the 3.3 volt power is turned on, the processor can boot and run. If the 3.3 volt power is removed, the processor shuts off. The 1.5 volt power is not always on. It is enabled and disabled as needed by the SA-1100. 2.1.1.2 Memory Apollo has two different memory devices to store data, DRAM and Flash memory. 2.1.1.2.1 DRAM Apollo can support either 16 MB or 32 MB of DRAM. The DRAM is configured as either one or two banks of 4M x 32 bits. Table 4: DRAM Integrated Circuit Specs:

Architecture:

Speed:

Refresh:

Organization:

Package:

EDO 50 or 60nS Self 4M x 16 bit TSOP 2.1.1.2.2 Flash Memory Apollo can support either 4 MB or 8 MB of Intel Strataflash memory. 4MB IC: Intel E28F320J5-120 8MB IC: Intel G28F640J5-150. 2.1.1.3 Audio Interface The Apollo audio interface consists of a differential speaker driver, a dynamic microphone input, an electret microphone input, a line level output, and a noise canceling electret microphone input. Here are the specifications for each part of the interface. Electret Microphone Input Bias Circuit: 2.2k ohms to 3.3 volts Internal Gain: 1 Dynamic Microphone Input Internal Gain: 5 Noise Canceling Electret Input http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 6 of 10 Internal Bias Circuit: 2.2k ohms to 3.3 volts Internal Gain: 3.5 Speaker Driver:

Minimum Impedance: 16 ohms Power:

Line Out Minimum Impedance: 1k ohms 2.1.1.4 Battery and Power Management The battery and power management section of Apollo is used to produce the proper regulated voltages for the different components to operate properly and to produce battery warnings and force the terminal into sleep when the battery voltage drops. 2.1.1.5 User Interface The user interface on Apollo consists of the pushbuttons, the LED, the serial ports, the line out jack, the headset port, and the IrDA port. http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 7 of 10 2.1.1.5.1 Pushbuttons Apollo has a six button keypad -- the Plus/Minus button is one piece but each side acts like its own button. The keypad is used to control the operation of the Terminal. A picture of the keypad is shown below. Table 5: Pushbuttons On Air Pushbutton Up/Down Forward/Backward Plus/Minus Change Operator Update Training Sample Noise Key functions are discussed elsewhere. 2.1.1.5.2 LED Apollo has a bi-color LED between the keypad and the IR lens. The LED can be red, green, orange, or off. See some other chapter for what the different colors mean. 2.1.1.5.3 Audio and Serial Connectors The following image shows Lemo connectors on a Terminal. http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 8 of 10 Below is an image of the connectors:

Below are pin outs for the three Lemo connectors. http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 9 of 10 http://appserver/apollo_func_spec/General_Description.htm 05/04/2000 2. Terminal Overview: General Description {A}

Page 10 of 10 2.1.1.5.4. IrDA The Infra Red port is not implemented on Apollo. http://appserver/apollo_func_spec/General_Description.htm 05/04/2000

Date October 27, 2000 Your reference

-

Our reference

-

Subject Request for confidentiality Dear Mr./Ms., Federal Communications Commission Attn: To whom it may concern Office of Engineering and Technology 445 12TH ST SW Washington DC 20554 U.S.A. Herewith we request that the following exhibits related to this application for FCC ID: MQOTT500-33300 will be kept confidential and that the contents of these exhibits will not be disclosed to other parties than Vocollect Inc. and NMi Certin B.V.:

1. Schematics The reason for this request for confidentiality is that the information contained in the exhibits as listed above has been classified as company confidential. Disclosure of any portion of this information to other parties would cause substantial competitive harm. Yours sincerely, NMi Certin B.V. Pieter A.J.M. Robben, B.Sc.E.E. Manager Department of EMC, Telecommunications and Electrical Safety Nederlands Meetinstituut P.O. Box 15 9822 ZG Niekerk (NL) Smidshornerweg 18 9822 TL Niekerk (NL) Telephone: +31 594 505005 Telefax: +31 594 504804 Email: et-desk@nmi.nl Web: http://www.nmicertin.com NMi B.V. (Chamber of Commerce Nr. 27228701) Offices:

Delft, Bergum, Dordrecht, Niekerk, Utrecht, Kawasaki (Japan) Salesoffice USA: East Haddam CT Subsidiary companies:

NMi Certin B.V. (Nr. 27233418) NMi Van Swinden Laboratorium B.V. (Nr. 27228703)