FCC ID: EW780-6270-00 1.9GHz CORDLESS PHONE

Congratulations on purchasng your new VTech product. Before usng ths telephone, please read the Important safety instructions on page 33 of ths manual. Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and everythng new at VTech, vst our webste at www.vtechphones.com. In Canada, please vst www.vtechcanada.com. The ENERGY STAR program (www.energystar.gov) recognzes and encourages the use of products that save energy and help protect our envronment. We are proud to mark ths product wth the ENERGY STAR label ndcatng t meets the latest energy effcency gudelnes.

Table of contents Getting started . . . . . . . . . . . . . . . . . 1 Parts checklst . . . . . . . . . . . . . . . . . . 1 Telephone base nstallaton . . . . . . . . . . . 2 Battery nstallaton and chargng . . . . . . . . . 3 Handset layout . . . . . . . . . . . . . . . . . . 5 Telephone base layout . . . . . . . . . . . . . . 6 Telephone settings . . . . . . . . . . . . . . . 7 Rnger volume . . . . . . . . . . . . . . . . . . 7 Rnger tone . . . . . . . . . . . . . . . . . . . . 8 Key tone . . . . . . . . . . . . . . . . . . . . . 9 Language . . . . . . . . . . . . . . . . . . . . . 9 Clear voce mal. . . . . . . . . . . . . . . . . . 10 Telephone operation . . . . . . . . . . . . . . 11 Make a call . . . . . . . . . . . . . . . . . . . . 11 Answer a call . . . . . . . . . . . . . . . . . . . 11 End a call . . . . . . . . . . . . . . . . . . . . . 11 Mute . . . . . . . . . . . . . . . . . . . . . . . 12 Rnger mute. . . . . . . . . . . . . . . . . . . . 12 Call watng . . . . . . . . . . . . . . . . . . . . 12 Volume . . . . . . . . . . . . . . . . . . . . . . 13 Fnd handset . . . . . . . . . . . . . . . . . . . 13 Drectory . . . . . . . . . . . . . . . . . . . . . 14 Store a drectory entry . . . . . . . . . . . . . . 15 Character chart . . . . . . . . . . . . . . . . . . 16 Search the drectory . . . . . . . . . . . . . . . 17 Dal a drectory entry . . . . . . . . . . . . . . . 17 Edt a drectory entry . . . . . . . . . . . . . . . 18 Delete from the drectory . . . . . . . . . . . . . 19 About caller ID . . . . . . . . . . . . . . . . . . 20 Call log . . . . . . . . . . . . . . . . . . . . . . 21 Revew the call log . . . . . . . . . . . . . . . . 22 Make a call log entry ready to dal . . . . . . . . 23 Dal a call log entry . . . . . . . . . . . . . . . . 23 Save an entry to the drectory . . . . . . . . . . 24 Delete from the call log . . . . . . . . . . . . . . 25 Call log dsplay screen messages . . . . . . . . 26 Redal lst . . . . . . . . . . . . . . . . . . . . . 27 Dal a redal entry . . . . . . . . . . . . . . . . . 27 Delete from redal. . . . . . . . . . . . . . . . . 27 Appendix. . . . . . . . . . . . . . . . . . . . . 28 Handset dsplay screen messages . . . . . . . . 28 Handset and telephone base ndcators . . . . . 30 www.vtechphones.com

Table of contents Battery . . . . . . . . . . . . . . . . . . . . . . 32 Important safety nstructons . . . . . . . . . . . 33 Troubleshootng. . . . . . . . . . . . . . . . . . 34 Operatng range . . . . . . . . . . . . . . . . . 42 Mantenance . . . . . . . . . . . . . . . . . . . 42 About cordless telephones . . . . . . . . . . . . 43 The RBRC seal . . . . . . . . . . . . . . . . . 43 Warranty . . . . . . . . . . . . . . . . . . . . . 44 FCC, ACTA and IC regulatons . . . . . . . . . . 46 Technical specifications . . . . . . . . . . . . . 48 Index . . . . . . . . . . . . . . . . . . . . . . . 49 www.vtechphones.com

Getting started Parts checklist Your telephone contans the followng tems. Save your sales recept and orgnal packagng n the event warranty servce s necessary. 1. Handset 2. Transparent photo frame cover 3. Battery compartment cover 4. Battery 5. Telephone lne cord To purchase a replacement battery or power adapter, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. G e t t i n g s t a r t e d B a s i c o p e r a t i o n 6. Telephone base power adapter 7. Telephone base 8. Users manual 9. Pctures www.vtechphones.com 1 Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrcal outlet

s not controlled by a wall swtch. If you subscrbe to hgh-speed nternet servce

(Dgtal Subscrber Lne - DSL) through your telephone lnes, you must have a DSL filter between the telephone base and the telephone wall jack. The filter will prevent nose and caller ID problems caused by DSL nterference. Please contact your DSL service provider for more information about DSL filters. Telephone base power adapter Electrcal outlet not controlled by a wall swtch Telephone wall jack DSL filter (not included) requred f you have DSL hgh-speed nternet servce Telephone lne cord Telephone base www.vtechphones.com Use only the power adapter suppled wth ths product. To order a replacement, vst our webste at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. The power adapter

s ntended to be correctly orented

n a vertcal or floor mount poston. The prongs are not desgned to hold the plug n place

f t s plugged nto a celng or an under-the-table/

cabnet outlet. 2 Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the handset for at least 16 hours. When the battery power s low, the handset wll beep, LOW BATTERY wll be dsplayed and will flash on the handset screen. Place the handset in the telephone base to charge the battery when not n use. When fully charged, the handset battery provdes approxmately eght hours of talk tme or four and a half days of standby tme. 1. Press the top of the transparent photo frame cover on the back of the handset and slde t downwards. Press the tab and slde the battery compartment cover downwards. Insert the plug of the battery as ndcated. Make sure t s plugged securely and matches the color-coded label nsde the battery compartment. Place the battery wth the label THIS SIDE UP facng up and the wres nsde the battery compartment. 2. 3. 4. 1 G e t t i n g s t a r t e d B a s i c o p e r a t i o n If the handset wll not be used for a long tme, dsconnect and remove the battery to prevent possble leakage. To purchase a replacement battery, vst our webste at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. 2 3 4 www.vtechphones.com 3 Getting started 5. Align the battery compartment cover flat against the battery compartment, then slde t upwards untl t clcks nto place. Place a selected pcture/photo on the back of the handset (optonal). Algn the transparent photo frame cover on the back of the handset and slde

t upwards untl t clcks nto place. Charge the handset by placng t n the telephone base. The handset charge lght wll be on when chargng. 6 7 8 6. 7. 8. 5 4 www.vtechphones.com Getting started Handset layout Handset layout MENU/SELECT Press to dsplay the menu. When n the menu, press to select an tem, or save an entry or settng. CID (Caller ID) Press to revew the call log when the phone s not n use. Whle n the menu, press to scroll down. Press to lower the lstenng volume durng a call.

/FLASH Press to make or answer a call. Durng a call, press to answer a second call when you hear a call watng alert. MUTE Whle on a call, press to mute the mcrophone. REDIAL/PAUSE Press to revew the redal lst. Whle dalng or enterng numbers nto the drectory, press and hold to nsert a dalng pause. CHARGE light On when the handset s chargng n the telephone base.

(Directory) Press to dsplay the drectory when the phone

s not n use. Whle n the menu, press to scroll up. Press to rase the lstenng volume durng a call. OFF/CLEAR Durng a call, press to hang up. Whle the handset s rngng, press to slence the rnger. Press and hold when the phone s not n use to erase the MISSED CALLS dsplay. Durng programmng, press to return to the prevous menu wthout makng changes. G e t t i n g s t a r t e d B a s i c o p e r a t i o n

Press repeatedly to dsplay other dalng optons when revewng the call log. REMOVE Whle revewng the call log, press to delete an

ndvdual entry, or press and hold to delete the entre call log. Press to delete dgts when predalng (enterng the phone number before pressng

/FLASH). www.vtechphones.com 5 Getting started Telephone base layout IN USE light Flashes when there s an ncomng call or another telephone on the same lne s n use. On when the handset s n use. VOICEMAIL light Flashes when there s new voce mal from your local telephone company. FIND HANDSET Press to page the handset. 6 www.vtechphones.com Telephone settings Ringer volume You can change the handset rnger volume to a comfortable level. The rnger can also be turned off so the telephone does not rng when there are ncomng calls. To adjust the rnger volume:

1. to select >RINGER VOLUME, then press Press MENU/SELECT to dsplay the menu when the handset s not n use. Press MENU/SELECT. Press level wll be played when scrollng through the choces. Press MENU/SELECT to save your selecton. You wll hear a confirmation tone. to adjust the volume. A sample of each volume 2. 3. 4. or or The rnger wll be off f the volume s set to the lowest level, and a rnger off

con wll be dsplayed.

>RINGER VOLUME RINGER TONE RINGER VOLUME T e l e p h o n e s e B t a t i s n g c s o p e r a t i i o n www.vtechphones.com 7 If the rnger s turned off whle scrollng through the optons n the RINGER TONE menu, the sample of the rnger wll not be heard. Telephone settings Ringer tone Ths menu allows you to choose from dfferent rnger tones. To choose a rnger tone:

1. to select >RINGER TONE, then press Press MENU/SELECT to dsplay the menu when the handset s not n use. Press MENU/SELECT. Press to select the desred rnger tone. A sample of each rnger tone wll be played when scrollng through the choces. Press MENU/SELECT to save your selecton. You wll hear a confirmation tone. 2. 3. 4. or or

>RINGER TONE KEY TONE RINGER TONE 1 8 www.vtechphones.com Telephone settings Key tone The handset beeps as you press keys. You may turn the key tone feature on or off. To change the settng:

1. to select >KEY TONE, then press Press MENU/SELECT to dsplay the menu when the handset s not n use. Press MENU/SELECT. Press Press MENU/SELECT to save your selecton. You wll hear a confirmation tone. to choose ON or OFF. 2. 3. 4. or or

>KEY TONE LANGUAGE KEY TONE ON Language You can select ENGLISH, FRANAIS or ESPAOL to be used for the handset dsplay. To change the settng:

1. to select >LANGUAGE, then press Press MENU/SELECT to dsplay the menu when the handset s not n use. Press MENU/SELECT. Press Press MENU/SELECT to save your selecton. You wll hear a confirmation tone. to select the desred language. 2. 3. 4. or or

>LANGUAGE CLR VOICE MAIL o n LANGUAGE ENGLISH www.vtechphones.com 9 T e l e p h o n e s e B t a t i s n g c s o p e r a t i i Your telephone servce provder may alert you to new messages wth a stutter

(broken) dal tone. Contact your servce provder for detals. Telephone settings Clear voice mail If you subscrbe to voce mal servce provded by your local telephone company, NEW VOICE MAIL and wll appear on the handset, and the VOICEMAIL light on the telephone base will flash when you have new voice mail messages. Please contact your local telephone company for more nformaton about voce mal servce. After you have lstened to all new voce mal messages, the ndcators on both the handset and telephone base wll be turned off automatcally. To manually turn off these ndcators:

1.

>CLR VOICE MAIL DIRECTORY or to select >CLR VOICE MAIL, then press Press MENU/SELECT to dsplay the menu when the handset s not n use. Press MENU/SELECT. The screen dsplays TURN INDICATOR OFF?

Press MENU/SELECT to confirm your selection. You will hear a confirmation tone. 2. 3. 4. TURN INDICATOR OFF?

Clearng the VMWI (vsual message watng ndcaton) only turns off the ndcators;

t does not delete voce mal message(s). Use ths feature f the telephone ndcates there s voce mal when you have none, or f you have accessed your voce mal from a dfferent telephone lne (whle away from home). If there actually are new voce mal messages, your local telephone company wll contnue to send the sgnals whch wll turn the ndcators back on. 10 www.vtechphones.com

/FLASH. Press Dal the number. Telephone operation Make a call 1. 2.

-OR-

1. 2. Answer a call End a call Dal the number.

/FLASH. Press Press

/FLASH or any of the dalng key (0-9, #, *). Press OFF/CLEAR, or put the handset n the telephone base. The screen dsplays the elapsed tme as you talk (n hours, mnutes and seconds). When predalng

(enterng the phone number before pressng

/FLASH), press REMOVE or OFF/CLEAR to backspace and delete;

press and hold REDIAL/PAUSE to nsert a dalng pause. i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 11 Telephone operation Mute The mute feature allows you to hear the other party whle the other party cannot hear you. 1. Durng a call, press MUTE on the handset. MUTED wll be temporarly dsplayed on the screen, along wth the smaller MUTE con. Press MUTE agan to resume the conversaton. MICROPHONE ON wll be temporarly dsplayed on the screen. 2. Ringer mute You can mute the rnger temporarly when the telephone s rngng. Press OFF/CLEAR or MUTE/REMOVE to temporarly slence the rnger. The next call wll rng normally. Call waiting If you subscrbe to call watng servce from your telephone company, you wll hear an alert tone f there s an ncomng

/FLASH to answer call whle youre on another call. Press

/FLASH agan to return to the new ncomng call. Press the orgnal call. 12 www.vtechphones.com PHONE 0:00:00 MUTED MUTE PHONE 0:00:00 MUTE RINGER MUTE or CID to adjust the lstenng volume Telephone operation Volume Durng a call, press to a comfortable level. Find handset Ths feature allows the telephone base to page the handset. 1. Press FIND HANDSET on the telephone base. The handset wll rng and ts screen dsplays ** PAGING **. Press FIND HANDSET agan on the telephone base to

/FLASH or any dalng key (0-9, stop pagng, or press

#, *) on the handset. 2.

** PAGING **

www.vtechphones.com 13 i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n Telephone operation Directory The drectory can store up to 50 entres. Each entry may have up to 30 dgts and 15 characters. The drectory can be accessed when the handset s not n use by pressng The screen dsplays DIRECTORY EMPTY f there are no records n the drectory. When the drectory s full and you attempt to save an entry, the screen wll dsplay LIST FULL. If you attempt to save a number already stored n the drectory, the screen wll dsplay ALREADY SAVED. once or MENU/SELECT three tmes. DIRECTORY EMPTY LIST FULL ALREADY SAVED 14 www.vtechphones.com Telephone operation Store a directory entry 1. or to move the cursor to the left or to select >STORE, then press MENU/SELECT. Press MENU/SELECT twce when the handset s not n use. Press The screen dsplays ENTER NUMBER. Use the dalng keys to enter the number. Press REMOVE to backspace and erase a character. Press and hold REMOVE to erase the entre entry. Press to the rght. Press and hold REDIAL/PAUSE to nsert a dalng pause. Press MENU/SELECT to enter the name. The screen dsplays ENTER NAME. Use the dalng keys (see the Character chart on page 16) to enter the name. Press MENU/SELECT to save your entry. You wll hear a confirmation tone. Press REMOVE to backspace and erase a character. Press and hold REMOVE to erase the entre entry. Press Press # to nsert a space. to move the cursor to the left or to the rght. 2. 3. 4. 5. 6.

>DIRECTORY CALL LOG

>STORE REVIEW ENTER NUMBER _ ENTER NAME _ i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 15 When enterng a name n the drectory, the first letter of each word wll be captalzed automatcally. Telephone operation Character chart Use the dal pad and the chart below to enter a name (up to 15 characters). Each press of a partcular key causes the characters to be dsplayed n the followng order:

Number key 1 2 3 4 5 6 7 8 9 0

Characters by number of key presses 3

, C F I L O R V Y

4

, 2 3 4 5 6 S 8 Z

5

a d g j m 7 t 9

6

. b e h k n p u w

) 7

c f

l o q v x

8 9 r y s z 2

B E H K N Q U X

1 1 A D G J M P T W 0

space Press REMOVE to backspace and erase when enterng characters. Press and hold REMOVE to delete the entre entry. 16 www.vtechphones.com Telephone operation Search the directory Entres are sorted alphabetcally. To search the drectory:

1. Press the drectory. Press or 2. To start an alphabetcal search:

1. 2. once, or MENU/SELECT three tmes to enter to scroll through the drectory.

>REVIEW STORE VTECH 800-595-9511 once, or MENU/SELECT three tmes to enter the drectory. Press Use the dialing keys to enter the first letter associated. For example, press 5

(JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. If there s no name entry matchng your search, the next closest matchng entry

n alphabetcal order wll be dsplayed. If necessary, scroll to find the desred entry. or Dial a directory entry 1. 2. or Press Press find it. Press 3. once, or MENU/SELECT three tmes to enter the drectory. to scroll to the desred entry, or use the alphabetcal search to

/FLASH to dal the entry. www.vtechphones.com 17 i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n Telephone operation Edit a directory entry 1. 2. or 595-9511_ EDIT NUMBER to move the cursor to the left or to scroll to the desred entry, or use the alphabetcal search to once, or MENU/SELECT three tmes to enter the drectory. Press REMOVE to backspace and erase a character. Press and hold REMOVE to erase the entre entry. Press Press and hold REDIAL/PAUSE to nsert a dalng pause. Press Press find it. Press MENU/SELECT to confirm your selection. The screen dsplays EDIT NUMBER. Use the dalng keys to edt the number. Press MENU/SELECT to move on to the name. The screen dsplays EDIT NAME. Use the dalng keys (see the Character chart on page 16) to edt the name. Press MENU/SELECT to save your edits. You will hear a confirmation tone. Press REMOVE to backspace and erase a character. Press and hold REMOVE to erase the entre entry. Press Press # to nsert a space. to move the cursor to the left or EDIT NAME VTECH_ to the rght. to the rght. 3. 4. 5. 6. 7. 18 www.vtechphones.com Telephone operation Delete from the directory 1. 2. or once, or MENU/SELECT three tmes to enter the drectory. to scroll to the desred entry, or use the alphabetcal search to Press Press find it. Press REMOVE to remove the displayed entry. You will hear a confirmation tone. 3. i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 19 Telephone operation About caller ID The caller ID wth call watng feature n ths telephone lets you see the name and telephone number of the caller before answerng the call, even when already on a call. These features requre servces provded by your local telephone company. Contact your telephone company f:

you have both caller ID and call watng, but as separate servces (you may need combned servce), you have only caller ID servce, or only call watng servce, or you do not subscrbe to any caller ID or call watng servces but wsh to subscrbe. You can use ths telephone wth regular caller ID servce, and you can use ts other features wthout subscrbng to ether caller ID or combned caller ID wth call watng servce. There may be fees for these servces, and these servces may not be avalable n all areas. The caller ID features wll work only f both you and the caller are n areas offerng caller ID servce, and f both telephone companes use compatble equpment. 20 www.vtechphones.com Telephone operation Call log If you subscrbe to caller ID servce, nformaton about each caller will be displayed after the first or second ring. The call log can store up to 50 entres. You can revew, redal, and copy an entry nto the drectory. Entres are dsplayed n reverse chronologcal order, .e. from the most recent entry to the earlest entry. When the call log s full, the earlest entry s deleted to make room for new ncomng call nformaton. XX MISSED CALL(S) and the NEW con wll be dsplayed

f there are new call log entres (ncludng mssed and unrevewed calls). CALL LOG EMPTY wll be dsplayed f there are no records

n the call log. Due to regonal servce dfferences, the caller ID

nformaton may not be avalable for every ncomng call. In addton, the callers may

ntentonally block ther names and/or telephone numbers. The tme on the handset s automatcally set and updated wth

ncomng caller ID

nformaton. HANDSET X XX MISSED CALLS CALL LOG EMPTY www.vtechphones.com 21 i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n CID when the handset s not n use. or to browse through the call log. Press Press Telephone operation Review the call log 1. 2.

-OR-

1. 2. 3. 4. or or to select >CALL LOG. Press MENU/SELECT when the handset s not n use. Press Press MENU/SELECT. Press The name (f avalable), telephone number, date and tme of all ncomng calls are dsplayed on the screen. There wll be a double beep when the lst reaches the begnnng or end of the call log. to browse through the call log. VTECH 595-9511 3:45 AM 1/02

>CALL LOG RINGER VOLUME 22 www.vtechphones.com Telephone operation Make a call log entry ready to dial Although the call log entres receved have 10 dgts (the area code plus the seven-dgt number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts, or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you dal from or store

n the call log. Whle revewng the call log, press # repeatedly to dsplay these dalng optons for local and long dstance numbers before dalng or savng the telephone number. See the example on the rght. Dial a call log entry 1. When n the call log, press entry. If the dsplayed number s not ready to dal, press # untl t

s n the correct format. Press

/FLASH to dal the entry. to scroll to the desred 2. 3. or 800-595-9511 1-800-595-9511 595-9511 1-595-9511 www.vtechphones.com 23 i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n to scroll to the desred Telephone operation Save an entry to the directory 1. or When n the call log, press entry. Press MENU/SELECT. 2. You can edt the phone number, f necessary. Make sure the number s n the correct dalng format for your area. Press MENU/SELECT when done. Now, edt the name. Press MENU/SELECT when done. If the entry s already saved n the drectory, the screen wll dsplay ALREADY SAVED. If there s no caller ID nformaton, the screen wll dsplay UNABLE TO SAVE. ALREADY SAVED UNABLE TO SAVE SAVED 3. Successful programmng s ndcated by SAVED on the handset display along with a confirmation tone. 24 www.vtechphones.com Telephone operation Delete from the call log To delete one entry:

1. When n the call log, press entry. Press REMOVE to delete the selected entry. You wll hear a confirmation tone. to scroll to the desred or 2. To delete all entres:

1. or 2. 3. 4. to scroll to the desred When n the call log, press entry. Press and hold REMOVE to delete the entre call log. The screen dsplays DELETE ALL CALLS?

Press MENU/SELECT to confrm. You wll hear a confirmation tone.

- OR -

Press OFF/CLEAR to return to the prevous menu f you want to cancel the deleton. DELETE ALL CALLS?

www.vtechphones.com 25 i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n Telephone operation Call log display screen messages Displays:

PRIVATE NAME PRIVATE NUMBER The caller s blockng the telephone number When:

The caller s blockng the name nformaton.

nformaton. PRIVATE CALLER The caller s blockng the name and number

nformaton. Ths callers name s unavalable. UNKNOWN NAME UNKNOWN NUMBER Ths callers number s unavalable. UNKNOWN CALLER No call nformaton s avalable about ths caller. LONG DISTANCE Ths s a long dstance call. 26 www.vtechphones.com Telephone operation Redial list The telephone stores the five most recently dialed numbers on the redal lst. Once there are five numbers stored on the redial list, the oldest entry wll be deleted to make room for the new entry. Entres are dsplayed n reverse chronologcal order, .e. from the newest entry to the oldest entry. The redal lst can be accessed by pressng REDIAL/PAUSE when the handset

s not n use. Dial a redial entry 1. Press REDIAL/PAUSE, then press or REDIAL/PAUSE repeatedly to scroll to the desred number. You wll hear an error tone when you reach the begnnng or end of the redal lst. Press

/FLASH to dal the number.

, Delete from redial 1. Press REDIAL/PAUSE, then press scroll to the desred number. Press REMOVE to delete the selected entry. You will hear a confirmation tone. or REDIAL/PAUSE repeatedly to

, 2. 2. i T e l B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 27 Handset display screen messages ALREADY SAVED The telephone number you have entered s already stored n the drectory. CALL LOG EMPTY There are no call log entres. CONNECTING... The cordless handset s searchng for the telephone base. CHARGING A handset wth low battery has been placed n the telephone base to recharge. DIRECTORY EMPTY There are no drectory entres. ENDED INCOMING CALL LINE IN USE LIST FULL LOW BATTERY MICROPHONE ON MUTED NEW VOICE MAIL You have just ended a call. There s an ncomng call. A handset or another telephone on the same lne s n use. The drectory s full. The battery needs to be recharged. MUTE has been turned off and the person on the other end can hear you. The mcrophone s muted temporarly durng a conversaton. There are new voce mal message(s) from the local telephone company. 28 www.vtechphones.com Handset display screen messages NO LINE NO SIGNAL, CALL ENDED

** PAGING **

PHONE PLACE IN CHARGER RINGER MUTE SAVED UNABLE TO SAVE WARNING CHECK BATTERY!

XX MISSED CALLS There s no telephone lne connected. Communcaton between handset and telephone base s lost durng a call. FIND HANDSET on the telephone base has been pressed. The handset s n use. The battery s very low. The handset should be placed n the telephone base. The rnger s muted temporarly durng ncomng call. Your operaton has been saved. You are attemptng to save caller ID entry wth no name or number. The battery s not nstalled or not nstalled properly n the handset.

-OR -

The battery needs to be replaced.

-OR -

An ncorrect battery has been nstalled. Use only the suppled VTech battery or equvalent. There are unrevewed calls n your call log. A p p e n d i x www.vtechphones.com 29 Handset and telephone base indicators Handset lights CHARGE On when the handset s n the telephone base and s chargng. Telephone base lights IN USE VOICEMAIL Flashes when there s an ncomng call or another telephone on the same lne s n use. On when the handset s n use. Flashes when there s a new message stored n your telephone company voce mal servce. 30 www.vtechphones.com Handset and telephone base indicators Handset icons MUTE Mcrophone s muted. Rnger off. NEW NEW VOICE MAIL Battery indicator New call log entres. New voce mal receved from the local telephone company. Cycles (low, medum, and full) when handset battery s chargng. Flashes when the battery s low and needs chargng. A p p e n d i x www.vtechphones.com 31 Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operaton Whle n use (talkng) Operatng tme Eght hours Whle not n use (standby*) Four and a half days

*Handset s off the telephone base but not n use. A new battery s nstalled n the handset. The handset beeps. LOW BATTERY is displayed and the battery indicator on the handset screen is flashing. The battery needs chargng when:

CAUTION:

To reduce the risk of fire or injury, read and follow these instructions:

Use only the battery provded or equvalent. To order a replacement, vst our webste at www.vtechphones.com or call 1

(800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Do not dispose of the battery in a fire. They may explode. Check with local waste management codes for special disposal

nstructons. Do not open or mutlate the battery. Released electrolyte s corrosve and may cause burns or njury to the eyes or skn. The electrolyte may be toxc f swallowed. Exercse care n handlng batteres n order not to create a short crcut wth conductve materals such as rngs, bracelets, and keys. The battery and/or conductor may overheat and cause burns. Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE. 32 www.vtechphones.com Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and

njury, ncludng the followng:

1. 2. 3. 4. 5. 6. Read and understand all nstructons. Follow all warnngs and nstructons marked on the product. Unplug ths product from the wall outlet before cleanng. Do not use lqud or aerosol cleaners. Use a damp cloth for cleanng. Do not use ths product near water (for example, near a bathtub, ktchen snk, or swmmng pool). Do not place ths product on an unstable table, shelf, stand or other unstable surfaces. Slots and openngs n the back or bottom of the telephone base and handset are provded for ventlaton. To protect them from overheatng, these openngs must not be blocked by placng the product on a soft surface such as a bed, sofa or rug. Ths product should never be placed near or over a radator or heat regster. Ths product should not be placed n any area where proper ventlaton s not provded. Ths product should be operated only from the type of power source ndcated on the markng label. If you are not sure of the type of power supply n your home, consult your dealer or local power company. Do not allow anythng to rest on the power cord. Do not nstall ths product where the cord may be walked on. Never push objects of any knd nto ths product through the slots n the telephone base or handset because they may touch dangerous voltage ponts or create a short crcut. Never spll lqud of any knd on the product. To reduce the rsk of electrc shock, do not dsassemble ths product, but take t to an authorzed servce faclty. Openng or removng parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassemblng can cause electrc shock when the product s subsequently used. Do not overload wall outlets and extenson cords. Unplug ths product from the wall outlet and refer servcng to an authorzed servce faclty under the followng condtons:

A. B. C. D. When the power supply cord or plug s damaged or frayed. If lqud has been splled onto the product. If the product has been exposed to ran or water. If the product does not operate normally by followng the operatng nstructons. Adjust only those controls that are covered by the operaton nstructons. Improper adjustment of other controls may result n damage and often requres extensve work by an authorzed techncan to restore the product to normal operaton. If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhbts a dstnct change n performance. E. F. Avod usng a telephone (other than cordless) durng an electrcal storm. There s a remote rsk of electrc shock from lghtnng. Do not use the telephone to report a gas leak n the vcnty of the leak. Only put the handset of your telephone next to your ear when t s n normal talk mode. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug n place f t s plugged nto a celng or an under-the-table/cabnet outlet. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. SAVE THESE INSTRUCTIONS www.vtechphones.com 33 A p p e n d i x Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our webste at www.vtechphones.com, or call 1 (800) 595-9511; n Canada, call 1 (800) 267-7377. Problem My telephone does not work at all. LOW BAT TERY s dsplayed on screen. Suggeston Make sure the battery s nstalled and charged correctly (page 3). For optmum daly performance, return the handset to the telephone base after use. Make sure the power adapter s securely plugged nto an outlet not controlled by a wall swtch. Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack. Unplug the electrcal power to the telephone base. Wat for approxmately 15 seconds, then plug t back n. Allow up to one mnute for the cordless handset and telephone base to synchronze. Charge the battery n the handset for up to 16 hours. Remove and re-nsert the battery. If that stll does not work, t may be necessary to purchase a new battery. Dsconnect the telephone base from the telephone wall jack and plug n a workng telephone. If the other telephone does not work, the problem s probably n the wrng or the local servce. Call the local telephone company. Place the handset n the telephone base for rechargng. Remove and re-nstall the battery and use t normally untl fully dscharged, then recharge the handset on the telephone base for up to 16 hours. If the above measures do not correct the problem, the battery may need to be replaced. 34 www.vtechphones.com Troubleshooting Problem The battery does not charge n the handset or the handset battery does not accept charge. The CHARGE lght s off. There s no dal tone. Suggeston Make sure the handset s placed n the telephone base correctly. The CHARGE lght on the handset should be on. Remove and renstall the battery, then charge for up to 16 hours. If the handset s n the telephone base but the CHARGE lght on the handset s not on, refer to The CHARGE light is off n ths secton. It may be necessary to purchase a new battery. Please refer to the Battery secton (page 32) of ths users manual. The telephone mght be malfunctonng. Please refer to the Warranty secton (page 44) of ths users manual for further nstructon. Clean the chargng contacts on the handset and telephone base each month usng a pencl eraser or a dry non-abrasve fabrc. Make sure the power adapter and telephone lne cord are plugged n correctly and securely. Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one mnute for the handset and telephone base to reset. The telephone mght be malfunctonng. Please refer to the Warranty secton (page 44) of ths users manual for further nstructon. Frst, try all the above suggestons. Move the handset closer to the telephone base. It mght be out of range. The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. Dsconnect the telephone base from the telephone wall jack and connect a dfferent telephone. If there s no dal tone on ths telephone ether, the problem s n your wrng or local servce. Contact your local telephone company. A p p e n d i x www.vtechphones.com 35 Troubleshooting Problem The telephone does not rng when there s an

ncomng call. Suggeston Make sure the rnger s on (page 7). Make sure the telephone lne cord and power adapter are plugged n properly (page 2). The handset may be too far from the telephone base. Move t closer to the telephone base. There may be too many extenson phones on the telephone lne to allow all of them to rng smultaneously. Try unpluggng some of them. If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce. Contact the local telephone company (charges may apply). Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal computers, ktchen applances, and other cordless telephones. Test a workng telephone at the telephone wall jack. If another telephone has the same problem, the problem s n the telephone wall jack. Contact your local telephone company (charges may apply). The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. Re-nstall the battery and place the handset n the telephone base. Wat for the handset to synchronze wth the telephone base. Allow up to one mnute for ths to take place. 36 www.vtechphones.com Troubleshooting Problem I cannot dal out. My handset beeps and s not performng normally. Suggeston Frst, try all the above suggestons. Make sure there s a dal tone before dalng. It s normal f the handset takes a second or two to synchronze wth the telephone before producng a dal tone. Wat an extra second before dalng. If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce. Contact your local telephone company (charges may apply). Elmnate any background nose. Nose from a televson, rado, or other applances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, first try mutng the cordless handset before dalng, or dalng from another room n your home wth less background nose. Make sure the power cord s securely plugged nto the telephone base. Plug the telephone base nto a dfferent workng electrcal outlet not controlled by a wall swtch. Move the handset closer to the telephone base. It may be out of range. Reset the telephone base by unpluggng the electrcal power to the base. Wat for 15 seconds and plug t back n agan. Allow up to one mnute for the cordless handset and the telephone base to synchronze. Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone as far away from these electronc devces as possble: wreless routers, rados, rado towers, pager towers, cellular telephones, ntercoms, room montors, televsons, personal computers, ktchen applances and other cordless telephones. A p p e n d i x www.vtechphones.com 37 Troubleshooting Problem There s nterference durng a telephone conversaton. My calls fade out when I am usng the cordless handset. Suggeston The handset may be out of range. Move t closer to the telephone base. Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone wall jack that has a telephone connected to t (page 2). Contact your DSL servce provder for filter information. Applances or other cordless telephones plugged nto the same crcut as the telephone base can cause nterference. Try movng the applance or telephone base to another outlet. Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal computers, ktchen applances, and other cordless telephones. If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or modem/surge protector) nto a dfferent locaton. If ths solves the problem, re-locate your telephone or modem farther apart from each other, or use a dfferent surge protector. The layout of your home or office might be limiting the operating range. Try moving the telephone base to another locaton, preferably a hgher locaton for better recepton. Dsconnect the telephone base from the telephone wall jack and plug n a corded telephone. If calls are stll not clear, the problem s probably n the wrng or local servce. Contact your local servce company (charges may apply). If the other telephones n your home are havng the same problem, the problem s n the wrng or local servce. Contact the local telephone company (charges may apply). 38 www.vtechphones.com Troubleshooting Problem I hear other calls when usng the telephone. I hear nose on the cordless handset, and none of the keys or buttons works. My caller ID features are not workng properly. The system does not receve caller ID or the system does not dsplay caller ID durng call watng. Suggeston Dsconnect the telephone base from the telephone wall jack. Plug n a dfferent telephone. If you stll hear other calls, the problem s probably n the wrng or local servce. Call your local telephone company. Make sure the telephone lne cord s plugged n securely. Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone company for ths feature to work on your telephone. The caller may not be callng from an area whch supports caller ID. Both you and the callers telephone companes must use equpment whch are compatble wth the caller ID servce. If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. Make sure you subscrbe to caller ID wth call watng features provded by the local telephone company. The caller may not be callng from an area whch supports caller ID. Both you and the callers telephone companes must use equpment whch are compatble wth caller ID servce. If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. A p p e n d i x www.vtechphones.com 39 Troubleshooting Problem Caller ID entres do not match the numbers I need to dal. Suggeston CONNECTING... s shown n the handset dsplay wndow. Why dont I get a dal tone when I try to use ths telephone?

Although the call log entres you receve have 10 dgts, (the area code plus the seven-dgt number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts, or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you dal from or store n the call log. Whle revewng the call log, press # repeatedly to dsplay these dalng optons for local and long dstance numbers before dalng or savng the telephone number. The handset may be out of range. Move t closer to the telephone base. The handset may be de-regstered accdentally. Try to regster the handset agan. 1. Place the handset n the telephone base that s connected to a power outlet. If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds, lft up the handset and place t n the telephone base agan. Press and hold FIND HANDSET on the telephone base for four seconds. Release FIND HANDSET once the IN USE lght comes on. 2. After a whle, the handset wll emt a seres of tones. The newly regstered handset wll be assgned as HANDSET when successfully regstered. Repeat steps 1 and 2 f the handset s not successfully regstered to the telephone base wthn two mnutes. 40 www.vtechphones.com Troubleshooting Problem Common cure for electronc equpment. Suggeston If the telephone s not respondng normally, try puttng the cordless handset n the telephone base. If t does not respond, try the followng (n the order lsted):

Dsconnect the power to the telephone base. Dsconnect the battery on the cordless handset. Wat a few mnutes before connectng power to the telephone base. Re-nstall the battery and place the cordless handset n the telephone base. Wat for the cordless handset to synchronze ts connecton wth the telephone base. Allow up to one mnute for ths to take place. A p p e n d i x www.vtechphones.com 41 Operating range Ths cordless telephone operates wth the maxmum power allowed by the Federal Communcatons Commsson (FCC). Even so, ths handset and telephone base can communcate over only a certan dstance - whch can vary wth the locatons of the telephone base and handset, the weather, and the layout of your home or office. When the handset s out of range, the handset wll dsplay CONNECTING... If there s a call whle the handset s out of range, t mght not rng; or f t does rng, the call mght not connect well when you press

/FLASH.

/FLASH to answer the call. Move closer to the telephone base, then press If the handset moves out of range durng a telephone conversaton, there mght be nterference. To mprove recepton, move closer to the telephone base. Maintenance Taking care of your telephone Your cordless telephone contans sophstcated electronc parts, so t must be treated wth care. Avoid rough treatment Place the handset down gently. Save the orgnal packng materals to protect your telephone f you ever need to shp t. Avoid water Your telephone can be damaged f t gets wet. Do not use the handset outdoors n the ran, or handle t wth wet hands. Do not nstall the telephone base near a snk, bathtub or shower. Electrical storms Electrcal storms can sometmes cause power surges harmful to electronc equpment. For your own safety, take cauton when usng electrcal applances durng storms. Cleaning your telephone Your telephone has a durable plastc casng that should retan ts luster for many years. Clean t only wth a soft cloth slghtly dampened wth water or a mld soap. Do not use excess water or cleanng solvents of any knd. Remember that electrcal applances can cause serous njury f used when you are wet or standng n the water. If the telephone base should fall nto the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unt out by the unplugged cords. 42 www.vtechphones.com About cordless telephones Privacy: The same features that make a cordless telephone convenent create some lmtatons. Telephone calls are transmtted between the telephone base and the cordless handset by rado waves, so there s a possblty that the cordless telephone conversatons could be

ntercepted by rado recevng equpment wthn range of the cordless handset. For ths reason, you should not thnk of cordless telephone conversatons as beng as prvate as those on corded telephones. Electrical power: The telephone base of ths cordless telephone must be connected to a workng electrcal outlet. The electrcal outlet should not be controlled by a wall swtch. Calls cannot be made from the cordless handset f the telephone base s unplugged or swtched off, or f the electrcal power s nterrupted. Potential TV interference: Some cordless telephones operate at frequences that may cause nterference to televsons and VCRs. To mnmze or prevent such nterference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If nterference

s experenced, movng the cordless telephone farther away from the TV or VCR wll often reduce or elmnate the nterference. Rechargeable batteries: Ths product contans ether nckel-cadmum or nckel-metal-hydrde rechargeable batteres. Exercse care n handlng batteres n order not to create a short crcut wth conductng materal such as rngs, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarty between the battery and the battery charger. Nickel-metal-hydride rechargeable batteries: Dspose of these batteres n a safe manner. Do not burn or puncture the battery. Lke other batteres of ths type, f burned or punctured, they could release caustc materal whch could cause njury. The RBRC seal The RBRC seal on the nckel-metal-hydrde battery ndcates that VTech Communcatons, Inc. s voluntarly partcpatng

n an ndustry program to collect and recycle these batteres at the end of ther useful lves, when taken out of servce wthn the Unted States and Canada. The RBRC program provdes a convenent alternatve to placng used nckel-metal-hydrde batteres nto the trash or muncpal waste, whch may be llegal n your area. VTechs partcpaton n RBRC makes t easy for you to drop off the spent battery at local retalers partcpatng n the RBRC program or at authorzed VTech product servce centers. Please call 1-800-8-BATTERYTM for nformaton on N-MH battery recyclng and dsposal bans/restrctons n your area. VTechs nvolvement n ths program s part of ts commtment to protectng our envronment and conservng natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. A p p e n d i x www.vtechphones.com 43 Warranty What does this limited warranty cover?

The manufacturer of ths VTech Product warrants to the holder of a vald proof of purchase (Consumer or you) that the Product and all accessores provded n the sales package (Product) are free from defects n materal and workmanshp, pursuant to the followng terms and condtons, when nstalled and used normally and n accordance wth the Product operatng nstructons. Ths lmted warranty extends only to the Consumer for Products purchased and used n the Unted States of Amerca and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period

(Materially Defective Product)?

Durng the lmted warranty perod, VTechs authorzed servce representatve wll repar or replace at VTechs opton, wthout charge, a Materally Defectve Product. If we repar the Product, we may use new or refurbshed replacement parts. If we choose to replace the Product, we may replace t wth a new or refurbshed Product of the same or smlar desgn. We wll retan defectve parts, modules, or equpment. Repar or replacement of the Product, at VTechs opton, s your exclusve remedy. VTech wll return the repared or replacement Products to you n workng condton. You should expect the repar or replacement to take approxmately 30 days. How long is the limited warranty period?

The lmted warranty perod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repars or replaces a Materally Defectve Product under the terms of ths lmted warranty, ths lmted warranty also apples to repared or replacement Product for a perod of ether (a) 90 days from the date the repared or replacement Product s shpped to you or (b) the tme remanng on the orgnal one-year warranty; whchever s longer. What is not covered by this limited warranty?

Ths lmted warranty does not cover:

1. Product that has been subjected to msuse, accdent, shppng or other physcal damage, mproper nstallaton, abnormal operaton or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experenced s caused by sgnal condtons, network relablty, or cable or antenna systems; or 4. Product to the extent that the problem s caused by use wth non-VTech accessores; or 5. Product whose warranty/qualty stckers, product seral number plates or electronc seral numbers have been removed, altered or rendered

llegble; or 6. Product purchased, used, servced, or shpped for repar from outsde the Unted States of Amerca or Canada, or used for commercal or

nsttutonal purposes (ncludng but not lmted to Products used for rental purposes); or 7. Product returned wthout a vald proof of purchase (see tem 2 below); or 44 www.vtechphones.com Warranty 8. Charges for nstallaton or set up, adjustment of customer controls, and nstallaton or repar of systems outsde the unt. How do you get warranty service?

To obtan warranty servce n the Unted States of Amerca, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE:

Before callng for servce, please revew the users manual - a check of the Products controls and features may save you a servce call. Except as provded by applcable law, you assume the rsk of loss or damage durng transt and transportaton and are responsble for delvery or handlng charges ncurred n the transport of the Product(s) to the servce locaton. VTech wll return repared or replaced Product under ths lmted warranty to you, transportaton, delvery or handlng charges prepad. VTech assumes no rsk for damage or loss of the Product

n transt. If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze the cost of repar pror to any further repar actvty. You must pay for the cost of repar and return shppng costs for the repar of Products that are not covered by ths lmted warranty. What must you return with the Product to get warranty service?

1. Return the entre orgnal package and contents ncludng the Product to the VTech servce locaton along wth a descrpton of the malfunction or difficulty; and 2. Include a vald proof of purchase (sales recept) dentfyng the Product purchased (Product model) and the date of purchase or 3. Provde your name, complete and correct malng address, and telephone number. Other Limitations Ths warranty s the complete and exclusve agreement between you and VTech. It supersedes all other wrtten or oral communcatons related to ths Product. VTech provdes no other warrantes for ths Product. The warranty exclusvely descrbes all of VTechs responsbltes regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or provnce to provnce. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above lmtaton may not apply to you. In no event shall VTech be lable for any ndrect, specal, ncdental, consequental, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substtute equpment, and clams by thrd partes) resultng from the use of ths Product. Some states/provnces do not allow the excluson or lmtaton of ncdental or consequental damages, so the above lmtaton or excluson may not apply to you. recept; and Please retain your original sales receipt as proof of purchase. www.vtechphones.com 45 A p p e n d i x FCC, ACTA and IC regulations Reorent or relocate the recevng antenna. Increase the separaton between the equpment and recever. Connect the equpment nto an outlet on a crcut dfferent from that to whch the recever s connected. Consult the dealer or an experenced rado/TV techncan for help. FCC Part 15 Ths equpment has been tested and found to comply wth the requrements for a Class B dgtal devce under Part 15 of the Federal Communcatons Commsson (FCC) rules. These requrements are ntended to provde reasonable protecton aganst harmful nterference n a resdental nstallaton. Ths equpment generates, uses and can radate rado frequency energy and, f not nstalled and used n accordance wth the nstructons, may cause harmful nterference to rado communcatons. However, there s no guarantee that nterference wll not occur

n a partcular nstallaton. If ths equpment does cause harmful nterference to rado or televson recepton, whch can be determned by turnng the equpment off and on, the user s encouraged to try to correct the nterference by one or more of the followng measures:

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equpment. Ths devce comples wth Part 15 of the FCC rules. Operaton s subject to the followng two condtons: (1) ths devce may not cause harmful

nterference, and (2) ths devce must accept any nterference receved, ncludng nterference that may cause undesred operaton. Prvacy of communcatons may not be ensured when usng ths telephone. To ensure safety of users, the FCC has establshed crtera for the amount of rado frequency energy that can be safely absorbed by a user or bystander accordng to the ntended usage of the product. Ths product has been tested and found to comply wth the FCC crtera. The handset may be safely held aganst the ear of the user. The telephone base shall be nstalled and used such that parts of the users body other than the hands are mantaned at a dstance of approxmately 20 cm (8 nches) or more. If you choose to use a clppng devce, please make sure to only use the suppled VTech belt clp. Ths Class B dgtal apparatus comples wth Canadan ICES-003. FCC Part 68 and ACTA Ths equpment comples wth Part 68 of the FCC rules and wth techncal requrements adopted by the Admnstratve Councl for Termnal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:

AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request. The plug and jack used to connect ths equpment to premses wrng and the telephone network must comply wth applcable Part 68 rules and techncal requrements adopted by ACTA. A complant telephone cord and modular plug s provded wth ths product. It s desgned to be connected to a compatble modular jack that s also complant. An RJ11 jack should normally be used for connectng to a sngle lne and an 46 www.vtechphones.com FCC, ACTA and IC regulations RJ14 jack for two lnes. See Installaton Instructons n the users manual. The Rnger Equvalence Number (REN) s used to determne how many devces you may connect to your telephone lne and stll have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if

## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. Ths equpment may not be used wth Party Lnes. If you have specally wred alarm dalng equpment connected to your telephone lne, ensure the connecton of ths equpment does not dsable your alarm equpment. If you have questons about what wll dsable alarm equpment, consult your telephone company or a qualified installer. If ths equpment s malfunctonng, t must be unplugged from the modular jack untl the problem has been corrected. Repars to ths telephone equpment can only be made by the manufacturer or ts authorzed agents. For repar procedures, follow the nstructons outlned under the Lmted Warranty. If ths equpment s causng harm to the telephone network, the telephone company may temporarly dscontnue your telephone servce. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complant wth the FCC. Your telephone company may make changes n ts facltes, equpment, operaton, or procedures that could affect the proper functonng of ths product. The telephone company s requred to notfy you f such changes are planned. If ths product s equpped wth a corded or cordless handset, t s hearng ad compatble. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locatons. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up. Perform such actvtes n off-peak hours, such as early mornng or late evenng. Industry Canada Operaton s subject to the followng two condtons: (1) ths devce may not cause harmful nterference, and (2) ths devce must accept any

nterference, ncludng nterference that may cause undesred operaton. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Rnger Equvalence Number (REN) for ths termnal equpment s 0.1. The REN s an ndcaton of the maxmum number of devces allowed to be connected to a telephone nterface. The termnaton on an nterface may consst of any combnaton of devces subject only to the requrement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. www.vtechphones.com 47 A p p e n d i x Technical specifications Frequency control Transmt frequency Channels Nomnal effectve range Sze Weght Power requrements Memory Crystal controlled PLL syntheszer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz 5 Maxmum power allowed by FCC and IC. Actual operatng range may vary accordng to envronmental condtons at the tme of use. Handset: 1.89n X 6.71n X 0.96n (48.0mm X 170.5mm X 24.3mm) Telephone base: 4.14n X 4.45n X 4.90n (105.2mm X 113.0mm X 124.4mm) Handset: 4.67oz (132.3g) (ncludng battery) Telephone base: 4.93oz (139.7g) Handset: 2.4V DC 500mAh N-MH battery Telephone base: 6V DC @ 400mA Handset drectory: 50 memory locatons; up to 30 dgts and 15 characters Handset call log: 50 memory locatons; up to 24 dgts and 15 characters 48 www.vtechphones.com Index A Answer a call 11 B Battery 3, 32 C Call log 21-23 Call log dsplay screen messages 26 Call watng 12 Caller ID 20 Character chart 16 Chargng 3 Clear voce mal 10 D Delete from redal 27 Delete from the drectory 19 Delete from the call log 25 Dal a call log entry 23 Dal a drectory entry 17 Dal a redal entry 27 Drectory 14 DSL filter 2 E Edt a drectory entry 18 End a call 11 F FCC, ACTA and IC regulatons 46 Fnd handset 13 H Handset ndcators 30-31 Handset dsplay screen messages 28-29 K Key tone 9 L Language 9 M Mantenance 42 Make a call 11 Make a call log entry ready to dal 23 Mute 12 O Operatng range 42 P Parts checklst 1 R RBRC seal 43 Redal lst 27 Revew the call log 22 Rnger mute 12 Rnger tone 8 Rnger volume 7 S Save an entry to the drectory 24 Search the drectory 17 Store a drectory entry 15 T Technical specifications 48 Telephone base ndcators 30 Telephone base nstallaton 2 Troubleshootng 34 V Voce mal 10 Volume 7, 13 W Warranty 44 A p p e n d i x www.vtechphones.com 49 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Dstrbuted n the U.S.A. by VTech Communcatons, Inc. Beaverton, Oregon Dstrbuted n Canada by VTech Telecommuncatons Canada, Ltd., Rchmond, B.C. Copyrght 2007 for VTECH TELECOMMUNICATIONS LTD. Prnted n Chna. 91-001635-010-100 Users manual w w w . v t e c h p h o n e s . c o m Models:

LS6117/

LS6117-15/

LS6117-19

PART 1 REGULATORY COMPLIANCE Important Product Information These symbols alert you to important operating or servicing instructions in this users manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety Information n n n n READ AND UNDERSTAND ALL INSTRUCTIONS IN THE USERS MANUAL. Observe all markings on the product. AVOID USING A TELEPHONE DURING A THUNDERSTORM. There may be a slight chance of electric shock from lightning. DO NOT USE A TELEPHONE IN THE VICINITY OF A GAS LEAK. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area. DO NOT USE THIS PRODUCT NEAR WATER, OR WHEN YOU ARE WET. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Part 1 Regulatory Compliance 1 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide n n n n INSTALL THIS PRODUCT IN A PROTECTED LOCATION. Where no one can trip over any line or power cords. Protect cords from damage or abrasion. IF THIS PRODUCT DOES NOT OPERATE NORMALLY, READ TROUBLESHOOTING IN THIS USERS MANUAL. If you cannot solve the problem, or if the product is damaged, refer to the limited warranty. Do not open this product except as may be directed in your users manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. IF THIS PRODUCT HAS USER-REPLACEABLE BATTERIES, REPLACE BATTERIES ONLY AS DESCRIBED IN YOUR USERS MANUAL. Do not burn or puncture batteriesthey contain caustic chemicals. IF THIS PRODUCT HAS A THREE-PRONG (GROUNDING) PLUG OR A POLARIZED PLUG WITH ONE WIDE PRONG, IT MAY NOT FIT IN NON-POLARIZED OUTLETS. DO NOT DEFEAT THE PURPOSE OF THESE PLUGS. IF THEY DO NOT FIT IN YOUR OUTLET, THE OUTLET SHOULD BE REPLACED BY AN ELECTRICIAN. CAUTION: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268. Especially About Corded Telephones SAVE THESE INSTRUCTIONS n n ELECTRICAL POWER: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or if the electrical power is interrupted. POWER ADAPTER: The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. Part 1 Regulatory Compliance 2 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide Especially About Telephone Answering Systems n TWO-WAY RECORDING: This unit does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call. FCC, ACTA and IC information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information. 1. Product identifier and REN information The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equivalence Number (REN). This information must be provided to your local telephone company upon request. For equipment approved prior to July 23, 2001, the product identifier is preceded by the phrase FCC Reg No. and the REN is listed separately. For equipment approved after that date, the product identifier is preceded by US and a colon (:), and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ would indicate an REN of 0.3. The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. In most, but not all areas, the sum of all RENS should be five (5.0) or less. You may want to contact your local telephone company for more information. Part 1 Regulatory Compliance 3 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide 2. Connection and use with the nationwide telephone network. The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14jack for two lines, see installation instructions in the users manual. This equipment may not be used with coin telephone lines or with party lines. If you have specially wired alarm dialing equipment connected to our telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or qualified installer. 3. Repair instructions If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the limited warranty. 4. Rights of the telephone company If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. 5. Hearing aid compatibility If this product is equipped with a corded or cordless handset, it is hearing aid compatible. Part 1 Regulatory Compliance 4 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide 6. Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind:

a. We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesnt work. b. c. This feature is provided only as a convenience, and the manufacturer assumes no responsibility for customer reliance upon the memory feature. Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number:

n n You must remain on the line and briefly explain the reason for the call before hanging up. Programming/testing of emergency numbers should be performed during off-peak hours, such as in the early morning or late evening, when the emergency services tend to be less busy. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The deskset shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. The handset may be safely held against the ear of the user. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip. Part 1 Regulatory Compliance 5 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide Part 15 of FCC Rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. The SB67010 Gateway and the SB67040 Remote Handset have been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules. These specifications area designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this product causes interference to radio, VCR or television reception when it is in use, you might correct the interference with any one or all of these measures:

n Where it can be done safely, re-orient the receiving radio, VCR or television antenna. n n n To the extent possible, relocate the radio, VCR, television or other receiver to increase the separation between the equipment and the receiver.. If this telephone product runs on AC power, plug your product into an AC outlet thats not on the same circuit as one used by your radio, VCR or television. Consult a dealer or an experienced radio/TV technician for help. Modifications to this product, not expressly approved by the manufacturer, could void the users authority to operate the equipment. The deskset has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Part 1 Regulatory Compliance 6 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term IC before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. The SB67010 Gateway, and the SB67040 Remote Handset comply with Canadian ICES-003 Class B digital apparatus requirements. The SB67030 Deskset complies with Canadian ICES-003 Class A digital apparatus requirements. This device complies with part 15 of the FCC Rules Limited Warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1 (888) 915-2007 or visit www.telephones.att.com. In Canada, call 1 (866) 288-4268. Part 1 Regulatory Compliance 7 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide 1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (CONSUMER or you) that the product and all accessories provided in the sales package (PRODUCT) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (materially defective PRODUCT)?

During the limited warranty period, the manufacturers authorized service representative will repair or replace at the manufacturers option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain the defective parts, modules, or equipment. Repair or replacement 10 of the PRODUCT, at the manufacturers option, is your exclusive remedy. The manufacturer will return the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 4. What is not covered by this limited warranty?

This limited warranty does not cover:

Part 1 Regulatory Compliance 8 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide n n n n n n n n PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or11 PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or PRODUCT returned without a valid proof of purchase (see item 6 below); or Charges for installation or setup, adjustment of customer controls, and installation or repair 5. How do you get warranty service?

To obtain warranty service in the United States of America, call 1 (888) 915-2007; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the users manual. A check of the PRODUCT's controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. Part 1 Regulatory Compliance 9 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide The manufacturer will return the repaired or replaced PRODUCT under this limited warranty to you, transportation, delivery or handling charges prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. What must you return with the PRODUCT to get warranty service?

You must:

1. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and 2. Include a valid proof of purchase (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturers responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable Part 1 Regulatory Compliance 10 System Administration Deskset Ysers Guide Handset Users Guide Headset Users Guide for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 2009 Advanced American Telephones. All rights reserved AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Part 1 Regulatory Compliance 11

Users Guide Synapse SB67040 Remote Handset Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary CONTENTS Contents Preface Introduction............................................................................................................................................................................................................................................................7 Using This Document.......................................................................................................................................................................................................................................7 Description Introduction............................................................................................................................................................................................................................................................9 SB67040 Remote Handset Components ........................................................................................................................................................................................10 Handset Description......................................................................................................................................................................................................................................11 SB67040 Remote Handset Screens . 13 LCD Screen Types. 14 Display Keys . 16 Screen Icons . 17 Using the Speakerphone............................................................................................................................................................................................................................19 Deskset In Use...................................................................................................................................................................................................................................................19 SB67040 Remote Handset/The SB67030 Deskset Comparison ....................................................................................................................................20 Setup Introduction.........................................................................................................................................................................................................................................................22 Handset Power Up .........................................................................................................................................................................................................................................23 Battery Charging .............................................................................................................................................................................................................................................24 Low Battery Notification . 25 Power Save . 25 Handset Registration ....................................................................................................................................................................................................................................26 Link Loss Notification . 29 Handset Setup...................................................................................................................................................................................................................................................30 SB67040 Remote Handset Users Guide - Contents 3 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Handset Volume Control............................................................................................................................................................................................................................34 Making a Call Introduction ........................................................................................................................................................................................................................................................36 Dialing Rules.......................................................................................................................................................................................................................................................37 Pre-dialing ...........................................................................................................................................................................................................................................................38 Live Dialing ..........................................................................................................................................................................................................................................................39 Making a Call From a Directory.............................................................................................................................................................................................................40 Directory Sort Options . 41 Making a Call From an Extension List................................................................................................................................................................................................42 Making a Call From the Call Log ..........................................................................................................................................................................................................43 Call Log Dialing Options. 44 Making a Call From Redial ........................................................................................................................................................................................................................45 Making a Call From Quick Dial...............................................................................................................................................................................................................46 Call Answer Introduction ........................................................................................................................................................................................................................................................47 New Call Notification....................................................................................................................................................................................................................................48 How to Answer a Call...................................................................................................................................................................................................................................49 Incoming Call While On a Call ...............................................................................................................................................................................................................50 How to Handle Multiple Incoming Calls ..........................................................................................................................................................................................51 Voicemail Voicemail Notification..................................................................................................................................................................................................................................53 Retrieving Voicemail .....................................................................................................................................................................................................................................54 Reviewing Voicemail Records.................................................................................................................................................................................................................55 Voicemail Management ..............................................................................................................................................................................................................................56 Hold/Park Introduction ........................................................................................................................................................................................................................................................58 SB67040 Remote Handset Users Guide - Contents 4 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Placing a Call on Hold .................................................................................................................................................................................................................................59 How to Retrieve a Call on Hold.............................................................................................................................................................................................................60 How to Park a call ..........................................................................................................................................................................................................................................61 Paging Others to Pick up a Parked Call ..........................................................................................................................................................................................62 How to Retrieve a Parked Call ...............................................................................................................................................................................................................64 Call Transfer Introduction.........................................................................................................................................................................................................................................................65 Transfer To An Extension ...........................................................................................................................................................................................................................66 Transfer to an External Number............................................................................................................................................................................................................67 Transferring in Dial Mode...........................................................................................................................................................................................................................68 Transferring to the Call Log .....................................................................................................................................................................................................................69 Transferring to the Redial List ................................................................................................................................................................................................................70 Transferring to the Directory...................................................................................................................................................................................................................71 Transferring to Quick Dial..........................................................................................................................................................................................................................72 Transfer Confirmation ..................................................................................................................................................................................................................................73 Conference Introduction.........................................................................................................................................................................................................................................................74 Conference a Call ...........................................................................................................................................................................................................................................75 Conference Confirmation . 76 Hold/Unhold a Conference. 77 Cancel a Conference ....................................................................................................................................................................................................................................78 Conference with Held Calls......................................................................................................................................................................................................................79 Conferences with Extension List...........................................................................................................................................................................................................80 Conference with Call Log ..........................................................................................................................................................................................................................81 Conference with Redial List .....................................................................................................................................................................................................................82 Conference with Park List .........................................................................................................................................................................................................................83 Conference with Directory........................................................................................................................................................................................................................84 Conference with Quick Dial .....................................................................................................................................................................................................................85 SB67040 Remote Handset Users Guide - Contents 5 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Troubleshooting Important safety instructions . 87 Maintenance.......................................................................................................................................................................................................................................................88 Avoid rough treatment . 88 Avoid water . 89 Electrical storms . 89 Cleaning your unit. 89 Warranty................................................................................................................................................................................................................................................................89 Technical Specifications .............................................................................................................................................................................................................................89 Glossary ACTIVE CALL . 92 DIAL . 93 Held Calls . 93 IDLE . 93 SB67040 Remote Handset Users Guide - Contents 6 Install Overview PC UI Voice Setup Mail Directory CallLog Call Make Call Manage Call Answer Handset Trouble PREFACE Introduction This Users Guide provides a complete set of instructions to guide you through operation of your SB67030 Deskset. Operating these devices does not require the technical expertise of a traditional system administrator or IT professional, However, we recommend that you make one person responsible for controlling the system-wide features described in this guide. Before using this AT&T product, please read Important Safety Instructions on page 237 of this manual. Please thoroughly read this users manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. Note For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1. 2. 3. Navigation on page 12 In This Manual on page 13 Procedures on page 14 SB67030 Deskset Users Guide - Preface 11 Install Overview PC UI Voice Setup Mail Directory CallLog Call Make Call Manage Call Answer Handset Trouble Navigation Your SB67030 Deskset User Guide provides the ability to move from topic to topic easily, and to return to your original or previous topic.Figure 1 illustrates the navigation conventions for this user guide. Chapter Tabs Click on these tabs to open the chapter covered by that topic. Primary Topic Click on this link to move to the first page covering that topic. Previous Page Next Page First Page in Chapter Previous Topic Figure. 1 User Guide Navigation SB67030 Deskset Users Guide - Preface 12 Install Overview PC UI In This Manual Voice Setup Mail Directory CallLog Call Make Call Manage Call Answer Handset Trouble Table 1 lists text formats used in this manual to assist you in identifying items referenced within procedures. Table 1 Description of Text Formats Text Format Screen FUNCTION KEY Figure 1, Table 1, or Navigation on page 12 Description This identifies text that appears on the screen in a menu or prompt. This identifies a Function key. See The Idle Screen on page 42 for a complete description of the Function keys. This identifies a Programmed key. See Programmed Operations Keys on page 30 for a complete description of the Function keys. This identifies a reference to a figure, procedure, table, or section within this manual. Introduction This identifies a hyperlink to a primary topic. Notes are added to give more information, usually in a procedure. Note Notes are added to give more information, usually in a procedure. CAUTION A caution means that damage to equipment is possible. Tip A tip provides information that can assist you in performing a procedure. A caution means that damage to equipment is possible. A tip provides information that can assist you in performing a procedure. SB67030 Deskset Users Guide - Preface 13 Install Overview PC UI Voice Setup Mail Directory CallLog Call Make Call Manage Call Answer Handset Trouble Table 1 Description of Text Formats Text Format Description WARNING A warning means that injury or death is possible if the instructions are not obeyed. A warning means that injury or death is possible if the instructions are not obeyed. Procedures The procedures in this manual are contained on a single page, unless otherwise noted. Each page contains the topic heading and a procedure table as shown in Figure 2. The screen images appear in clockwise order as indicated by the numbers in Figure 2. Figure. 2 Sample Procedure SB67030 Deskset Users Guide - Preface 14 Install Overview PC UI Voice Setup Mail Directory CallLog Call Make Call Manage Call Answer Handset Trouble Additional Documentation This CD contains a complete documentation set for the SB67030 Deskset, SB67040 Remote Handset (Optional), 67020 Gateway, and the 7610 Cordless Headset (Optional). The documentation set includes;

n n n 67020 Gateway System Administrators Guide 7610 Cordless Headset Users Guide SB67040 Remote Handset Users Guide SB67030 Deskset Users Guide - Preface 15 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 1 DESCRIPTION Introduction This s section provides a description of the functions and features of the SB67040 Remote Handset. The SB67040 Remote Handset provides a user interface for the AT&T Business Telephone System. The complete telecommunications system includes:

System Gateway - The System Gateway provides control for system components and access to external communications networks. Use the Gateway to add and remove users. (See The System Gateway Administrators Guide). Deskset - The Deskset provides up to 50 desk set user interface for the system.. Remote Handset (Optional)- The remote handset duplicates many of the Deskset features and provides a high degree of mobility. Headset (Optional) - The headset replaces the deskset local handset to provide hands-free operation. SB67040 Remote Handset Users Guide - Description 9 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary SB67040 Remote Handset Components Your SB67040 Remote Handset consists of the components pictured in Figure 1 Charger for cordless handset Battery Power Cable Battery Cover Belt Clip Handset Figure. 1 SB67040 Remote Handset Components SB67040 Remote Handset Users Guide - Description 10 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Handset Description Figure 2 and Figure 3 illustrate and describe the function keys for the SB67040 Remote Handset Phone Function depends on mode. Options Accesses options available within the current mode of operation SPEAKER Routes audio to speakerphone. Generates dial tone in Idle mode. Toggles audio from speaker to headset or wired headset during active call. Mute/Quick Mutes the base microphone while on active or conference call. In most other modes, accesses quick dial numbers. Clear/Off Hangs up current call or ends paging. Vol+/Vol-9 (On side) Increases the ringer, audio, or call volume. Dial, 0-9, *, #

Displays digits entered, performs short cuts, or indexes to list. Hold Function depends on mode. DIR Accesses local directory. Figure. 2 SB67040 Remote Handset Key Functions SB67040 Remote Handset Users Guide - Description 11 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Select Selects an option out of a menu or list. Scrolls or cycles through list entries. Performs backspace function, or is used in message playback to rewind message or play previous message. Scrolls through list entries. Highlights new messages or new calls in Idle mode. Adjusts contrast level in display menu. Figure. 3 SB67040 Remote Handset Key Functions Liquid Crystal Display (LCD) Provides the Graphical User Interface (GUI) for the business system Scrolls through list entries. Highlights new messages or new calls in Idle mode. Adjusts contrast level in display menu. Scrolls or cycles through list entries. Used in message playback toforward message or play next message. SB67040 Remote Handset Users Guide - Description 12 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary SB67040 Remote Handset Screens All SB67040 Remote Handset operation begins from the Idle screen shown in Figure 4. This screen displays when the Desk Set is first turned on or at the end of any operation such as completion of a call, or when the extension does not have any Active or Held Calls. Date and Time Extension number and name New Messages Figure. 4 SB67040 Remote Handset Idle Screen Status Notification Missed Calls Display keys (See Display Keys on page 16 SB67040 Remote Handset Users Guide - Description 13 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary LCD Screen Types The SB67040 Remote Handset provides several types of screens to assist you as shown inTable 1. Table 1 SB67040 Remote Handset Screen Types Incoming Ring Multiple Incoming Rings List Screen Incoming Call Splash Screen The highlighted entry on list screens display a name and number. The other entries may display name and time called. The up and down arrows on either side of the entry count allow you to cycle through entries. The left and right arrows on either side of the name indicate that the left or right navigation key can pressed to cycle through dialing options. Confirmation Screen The highlighted entry in the Incoming Call splash screen displays name (if available) and number. The other entries display name only. The up and down arrows to the right of the header indicate that the up or down navigation key can be pressed to cycle through incoming calls. Confirmation screens require that that you confirm a choice by pressing a YES or NO soft key. SB67040 Remote Handset Users Guide - Description 14 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Table 1 SB67040 Remote Handset Screen Types (contd) Interaction screens display menu option lists in which you can cycle through options and make a selection. Notification screens alert you that an action has been completed, provides a status update, or gives a warning. Interaction Screen Notification Screen SB67040 Remote Handset Users Guide - Description 15 Description Setup Display Keys Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary The SB67040 Remote Handset display keys provide programmed functions based on your current activity. For example, different display keys are available if you are making a call, using the directory, or answering a call. Table 2 provides a list and description of all of the Display keys available to you. Table 2 SB67040 Remote Handset Display keys Description Key Description Accesses message playback. PAUSE Key MSGs HELP EXIT PAGE SORT EXT_#s C-LOG Accesses call log. Accesses context-sensitive help on the display screen. Exits from current mode and returns user to previous state. ANSWER FWD-VM XFER Pages other extensions in Synapse network CONF Pauses message (once message playback has started) in message playback mode. In Pre-dial mode, Inserts a two second pause into the digit string. Answers incoming call in Idle mode. During an active call, auto holds current call and answers incoming call. Silences ringer and forwards incoming call to voicemail. Returns user to previous mode. During an active call, holds call, reserves line for transfer and generates dial tone. During a held call, reserves line for transfer and generates dial tone. In transfer confirmation mode, is used to transfer call to destination. During an active call, holds call, reserves line for transfer and generates dial tone. In conference confirmation mode, initiates three-way conference. Accesses sort options menu. UNHOLD Takes a call off hold and returns user to active call. Accesses extension list. CANCEL Terminates current operation. PLAY DROP Plays message (if auto-play is off) during message playback. Drops a selected call during a three-way conference. SB67040 Remote Handset Users Guide - Description 16 Description Setup Screen Icons Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary The SB67040 Remote Handset screen icons provide a shorthand indication of handset activity. Table 3 lists and describes the screen icons available to you. Table 3 SB67040 Remote Handset Screen Icons Icon Function Description Navigate up or down list Present whenever the up or down navigation key can be used to move the highlight bar to the next or previous entry in a list. Page down Present when text or a list continues onto a new page below the current page. Page up Present when text or a list is available to view in the previous page. Incoming ring, or CS ringer on Appears during an incoming ring event, or during volume control. Silenced incoming ring, or CS ringer silenced (muted) Appears during an incoming ring event, or during volume control. Active call (off-hook) Present during an active call. Conference Present during a three-way conference. Call on hold Appears when a call is placed on hold. In sync with soft key LED. SB67040 Remote Handset Users Guide - Description 17 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Table 3 SB67040 Remote Handset Screen Icons (contd) Icon Function Description Conference on hold Appears when a conference call is placed on hold. Speaker, or page Appears when user switches to speakerphone, or when paging. In sync with hard key LED. Headset in use Appears when a headset is inserted. New voicemail message Appears in the call log to indicate when a caller has left a new voicemail message. Message playback navigation Present during message playback to indicate that the up or down navigation keys can be pressed. Deskset in use Appears when the Deskset has assumed control of operations. SB67040 Remote Handset Users Guide - Description 18 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Using the Speakerphone The speakerphone can be toggled on or off in all modes. When the speakerphone is active, the SPEAKER hard key is backlit. In Idle or dial mode, this hard key behaves similarly to PHONE, except that audio is routed to the speakerphone. Plugging in the headset will reroute audio from the speakerphone to the headset.

To use the speakerphone on an active call:

1. Press SPEAKER with the idle screen displayed, and observe that the key becomes backlit and the screen shown in Figure 5 displays. 2. Press SPEAKER with the screen shown in Figure 5 displayed and the key backlight goes out and the Idle screen displays. 3. During an active call, pressing SPEAKER toggles audio from the handset to the speakerphone. If the headset is plugged in, pressing SPEAKER will toggle audio from the headset to the speakerphone. Deskset In Use Initiating a call or pressing a Function key on the deskset transfers control from the handset to the deskset. When you switch control from the handset to the deskset, the deskset in use notification screen shown in Figure 1 displays on the handset. Press SWITCH to return control to the handset. Figure. 5 Speakerphone Figure. 1 Deskset In Use SB67040 Remote Handset Users Guide - Description 19 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary SB67040 Remote Handset/The SB67030 Deskset Comparison Table 4 highlights key capability differences between the cordless handset and the desktop Table 4 Handset/Deskset Capabilities Feature Pick up held call Handset Deskset X X View other Held calls Scrollable in a Call Deck Available in CA appearance view View simultaneous incoming calls Scrollable in a pick list Available in CA appearance view Pre-dial View Voicemail List Available in idle and held call state Not available, scrollable through individual voicemail records Play voicemail in Call Logs Record Voicemail greeting Delete all Call Log entries Not available Not available Not available Copy Call logs to Directory Not available Create Directory entry Edit Directory entry Delete Directory entry Copy Redial into Directory Directory Sort Not available Not available Not available Not available X X X X X X X X X X Limited to First/Last Name sort in entire list only. Cannot list specific groups by First/Last Name. First/Last Name toggle allows user to sort specific groups SB67040 Remote Handset Users Guide - Description 20 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Table 4 Handset/Deskset Capabilities Feature Program Quick Speakerphone Key Handset Not available Deskset X Routes audio to/from speaker & picks up call

(does not hang up call) Routes audio, pick up and hang up call SB67040 Remote Handset Users Guide - Description 21 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 2 SETUP Introduction Your SB67040 Remote Handset ships with a factory or default settings for a variety of settings in the following categories:

1. 2. 3. 4. 5. Handset Power Up on page 23 Battery Charging on page 24 Handset Registration on page 26 Handset Setup on page 30 Handset Volume Control on page 34 Note Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. SB67040 Remote Handset Users Guide - Setup 22 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Handset Power Up The SB67040 Remote Handset uses a rechargeable 3.3v nickel-metal hydride cell (NiMH) pack and comes with a battery charger..

To apply power to the SB67040 Remote Handset:

Figure. 6 Handset Power Connect 1. Plug the power adapter into an electrical outlet not controlled by a wall switch. 2. Plug the small end of the handset charger power adapter into the jack on the underside of the charger 3. Route the cord through the slot as shown in Figure 6. Note The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 1. Install the battery as shown in Figure 7. After installing the battery, you can make and receive short calls. 2. Plug the battery securely into the plug inside the handset battery compartment, matching the color-coded label. 3. Place the battery in the compartment with THIS SIDE UP facing up as indicated. 4. Align the cover flat against the battery compartment cover, then slide it upwards until it clicks into place. Figure. 7 Handset Battery Install SB67040 Remote Handset Users Guide - Setup 23 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Battery Charging Charge the handset battery for at least 16 hours before use.When fully charged, the handset battery provides approximately five hours of talk time or three days of standby time 1. During handset start up and initialization, the LCD displays a white background. 2. When the system is fully operational, the LCD displays the Place in charger notification screen shown in Figure 8. 3. Place the handset in the base face up as shown.in Figure 9 4. The CHARGE light will be on when charging. Note Place the handset in the base when not in use. Figure. 8 Place In Charger Screen Figure. 9 Handset in Charger SB67040 Remote Handset Users Guide - Setup 24 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Low Battery Notification When the battery is low, the handset emits a single alert tone and displays a Low Battery please place in charger notification screen. shown in Figure 10.

To handle low battery notification:

1. Pressing IGNORE to exit the notification screen. 2. Place the handset into the base. Note If the handset shuts down due to depleted batteries and the user was on an active call at the time, that call will be auto-held on the deskset Figure. 10 Low Battery Power Save If the user is not on an active call and takes no action for thirty seconds, the system will go into power save mode shown in Figure 11. n n n If you were in a feature or menu list, such as the Directory or Call Log, the system will return Idle before going into power-

save mode. In this mode, the backlight turns off. Press any key to end power-save mode. The key you pressed determines the screen to be displayed, If you pressed DIR, you will go to the directory. Figure. 11 Power Save SB67040 Remote Handset Users Guide - Setup 25 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Handset Registration This procedure provides instructions for registering a SB67040 Remote Handset. For complete information on cordless device registration See the SB67030 Deskset Users Guide for complete instructions on registering a handset. To unregistered a handset see Handset setup begins with the IDLE screen illustrated and described in Figure 4 on page 13. on page 30.

To register the SB67040 Remote Handset:

Figure. 12 Charger Menu 1. If the handset has no deskset registration information, the Place in Charger notification screen shown in Figure 12 displays upon power up. 2. Place the handset into the base. 3. The handset will generate a beep and the Register Handset screen shown in Figure 13 displays. Note Only one Cordless Handset or Headset can be registered with the Deskset. 4. Press the MENU function key on the SB67030 Desk Set and observe that the Menu screen shown in Figure 14 displays. 5. Press 2 on the keypad or press the down arrow on the NAVIGATION button once to move the highlight to User Settings as shown in Figure 14. Figure. 13 Register Handset Figure. 14 Menu Function SB67040 Remote Handset Users Guide - Setup 26 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary

To access the Handset Registration function:

Figure. 15 User Settings Cordless 6. Press the SELECT function key to display the User Settings menu shown in Figure 15. 7. Press 5 on the keypad or press the down arrow on the NAVIGATION button four times to move the highlight to Cordless Registration as shown in Figure 15 and press SELECT. 8. Observe that the Cordless Registration menu shown in Figure 16 displays. Note For security reasons, the registration process on both deskset and handset will terminate after the timeout period of 60 seconds if registration is not successful. 9. Press 1 or press SELECT to display the Cordless Handset Registration splash screen shown in Figure 17. 10. Press the Register programmed key shown in Figure 17. Figure. 16 Cordless Registration Figure. 17 Handset Not Registered Note Registration can only be terminate by pressing the CANCEL key on the deskset. The handset will continue to attempt registration until it times out because the handset will not know the deskset has terminated registration. SB67040 Remote Handset Users Guide - Setup 27 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary

To register a cordless device:

11. Once the handset has completed the initial handshake with the deskset, the handset and deskset display the Registration in Progress splash screens shown in Figure 18. 12. When registration is complete, the Deskset and Handset generate a confirmation tone. 13. Observe that the Deskset Cordless Handset Registration screen, displays Cordless Handset is currently Registered and the handset displays Handset registered as shown in Figure 19. 14. Press the Exit programmed key to return to the Cordless Registration screen. Note Only one Cordless Handset can be registered with the Deskset. If the registration process times out on the handset, it will display Registration Failed, generate an error tone, and initiate a self-reset. After the handset powers up again, it will return to the unregistered handset start up screen. If the registration process times out on the deskset, it will display Registration Failed, generate an error tone, and return to Idle mode. Figure. 18 Registration in Progress Figure. 19 Handset Registered SB67040 Remote Handset Users Guide - Setup 28 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Link Loss Notification If the handset goes out of the operating range of the deskset or if there is RF interference, a Lost connection with Deskset notification screen shown in Figure 20 displays. The handset will search for the deskset in the background. After 30 seconds, the Searching for Deskset notification screen displays. Figure. 20 Link Loss Notification Screens If you are on a call, that call will not be dropped immediately, but will be muted on the far-end until a connection with the deskset is re-established. The deskset displays the handset in use icon in the associated Call Appearance. Any active or held calls will be dropped after four minutes of continuous link loss. SB67040 Remote Handset Users Guide - Setup 29 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Handset Setup Handset setup begins with the IDLE screen illustrated and described in Figure 4 on page 13.

To view and alter configuration settings on the handset:

1. Press the OPTIONS function key and observe that the menu shown in Figure 21 displays. 2. Press 5 on the keypad or press the down arrow on the NAVIGATION button four times to move the highlight to Settings as shown in Figure 21.and press SELECT. 3. Observe that the Settings menu shown in Figure 22 displays. 4. Perform one of the following functions:

Figure. 21 Options Menu a. Press 1 on the keypad or press SELECT to display Contrast menu shown in Figure 23 on page 31. b. Press 2 on the keypad or press the down arrow on the NAVIGATION button once to move the highlight to Sounds and press SELECT to display the Sounds menu shown in Figure 24 on page 31. c. Press 3 on the keypad or press the down arrow on the NAVIGATION button twice to move the highlight to Reset Settings and press SELECT to display the Reset Settings menu shown in Figure 25 on page 32. d. Press 4 on the keypad or press the down arrow on the NAVIGATION button three times to move the highlight to Unregister and press SELECT to display Unregister menu shown in Figure 26 on page 32. e. Press 5 on the keypad or press the down arrow on the NAVIGATION button four times to move the highlight to Product ID and press SELECT to display Product ID menu shown in Figure 27 on page 33. Figure. 22 Settings Menu SB67040 Remote Handset Users Guide - Setup 30 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary

To adjust the display contrast:

1. Press the left or right NAVIGATION button to adjust the Contrast until the desired level is reached. 2. Press EXIT to accept the adjustments and return to the Settings menu shown in Figure 22 on page 30. Figure. 23 Contrast Menu

To adjust the sound:

Figure. 24 Sounds Menu 1. Press the up or down navigation key to cycle through audio options. 2. To adjust the Ring Volume from 0 to 6, Press the left or right NAVIGATION button. Decreasing the volume to zero will turn off the ringer. The ringer will sound as it is adjusted. You may also alter the ringer volume in Idle by pressing the Volume Predefined key. 3. Press the down arrow on the NAVIGATION button once to choose one of eight Ringers. The ringer tone for an incoming call from another extension will be different. 4. Press the down arrow on the NAVIGATION button twice to highlight Key Beeps. Press the left or right NAVIGATION button to adjust the Key Beeps ON or OFF. 5. Press EXIT to accept the adjustments and return to the Settings menu shown in Figure 22 on page 30. SB67040 Remote Handset Users Guide - Setup 31 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary

To reset the handset to default settings (factory defaults):

1. Press YES to reset default settings, or press NO to keep current settings. 2. Press EXIT to accept the adjustments and return to the Settings menu shown in Figure 22 on page 30. Figure. 25 Reset Settings Menu

To unregister the handset:

Figure. 26 Unregister Menu 1. Press YES to unregister the handset from the deskset, or press NO to keep the handset registered. 2. Press EXIT to accept the adjustments and return to the Settings menu shown in Figure 22 on page 30. SB67040 Remote Handset Users Guide - Setup 32 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary

To view the Product ID 1. This page displays the handsets identification information, including serial number, model number, software version, and registration status. This information cannot be altered 2. Press EXIT to return to the Settings menu shown in Figure 22 on page 30. SB67040 Remote Handset Users Guide - Setup 33 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Handset Volume Control Handset volume control includes both Ringer and Audio volume. You can increase or decrease the audio volume during an active call or during message playback. You can increase or decrease the ringer volume only if not on an active call.

To adjust the Ringer volume:

1. Press the hard key VOL+ to increase the ringer volume, or press VOL- to decrease the ringer volume when not on an active call. 2. Observe that a screen similar to the one shown in Figure 28 displays. The example shows the volume set to 3. The minimum ringer volume is zero (off) and maximum volume is 6. 3. If you set the ringer to zero (silenced), the silent ring icon (See Screen Icons on page 17) displays on the Idle screen and in the notification header during an incoming ring event, as shown in Figure 29. Figure. 28 Ringer Volume Incoming Ring Figure. 29 Silenced Ringer SB67040 Remote Handset Users Guide - Setup 34 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary

To adjust the audio volume:

Figure. 30 Ringer Volume 1. Press the hard key VOL+ to increase the audio volume, or press VOL- to decrease the audio volume during an active call or during message playback. 2. Observe that a screen similar to the one shown in Figure 28 displays. The example shows the volume set to 3. The minimum audio volume is 1and maximum audio volume is 6. SB67040 Remote Handset Users Guide - Setup 35 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 3 MAKING A CALL Introduction This section describes the various methods available to you for making a call either on-hook, or off-hook. The on-hook/off-hook refers to a historical telephone concept. A phone is on-hook when there is no dial tone and you are not on a call. The phone is off-hook when you can hear the dial tone. You can make a call:

3. In Idle mode or with calls on hold, press a DIAL KEY (1-9) then go off-hook, see Pre-

dialing on page 38 4. By choosing an off-hook method, then dialing a number, see.Live Dialing on page 39 5. When viewing the Directory, see Making a Call From a Directory on page 40 6. When viewing the Extension list, see Making a Call From an Extension List on page 42 7. When viewing the Call Log, see Making a Call From the Call Log on page 43 8. 9. Through the redial feature, see Making a Call From Redial on page 45 From the quick dial list, see Making a Call From Quick Dial on page 46 SB67040 Remote Handset Users Guide - Making a Call 36 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Dialing Rules The dialing rules determine when the system connects to the outside phone line in dial mode. Once the rule applies, the system dials the digits. The mode changes from dial to active. There are five basic types of calls that need to be identified by the dialing rules:

Table 5 Dialing Rules Call Type Dialing Rule Description External call (PSTN call) 9 [0,2-8]

or 91[0,2-9]

or 99[0,2-9]

or 991[0,2-9]

Any number starting with the external access code (9), EXCEPT 911 (see emergency call below). Any additional digits dialed after the PSTN call type is determined will be passed to the PSTN gateway (i.e. - the dial plan will NOT wait for a full PSTN number to be dialed - it will only wait until it is determined that PSTN dialing is required). For example, entering the digit 9 will not pass this digit to the PSTN gateway. However, entering 9-4 will prompt the system to pass the digit 4 to the gateway. Note that the dialing rule here has been written to specifically exclude 911 and 9911. Intercom call

(extension number)

[2-7]xx A 3-digit number with the 1st digit in the range 2~7. Makes a call to an extension in the local network. Operator call Parked call 0 1xx Emergency call 911 or 9911 This is a special case of an intercom call, establishing a connection to the designated operator extension (e.g. 203) by simply dialing 0. This is a special case of the intercom call and is used to directly access parked calls - defined by a 3 digit number with a leading 1. Emergency services can be accessed either by dialing 911, or 9-911(where the leading 9 is used to access an external line, but is OPTIONAL). SB67040 Remote Handset Users Guide - Making a Call 37 Description Setup Pre-dialing Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Pre-dialing refers to dialing while in Idle mode or when all calls are on hold. Pressing a dialing key in these cases initiates the Pre-dial mode. In this mode, no dial tone is generated but hyphenation rules do apply.

To make a call on-hook:

1. Press any DIAL key to initiate Pre-dial mode. 2. Press additional DIAL keys to insert the desired phone number at the cursor. You have the following formatting options:

a. b. c. To delete a digit and move the cursor back one space, press left NAVIGATION key. To clear all digits, press OFF. To insert a two-second pause into the digit string, press PAUSE. 3. Press CANCEL at any time to terminate the dialing sequence. 4. Press PHONE to go off-hook and dial the Pre-dial digits, or press SPEAKER to go off-hook via speakerphone. Figure. 31 Registration in Progress Figure. 32 Registration in Progress SB67040 Remote Handset Users Guide - Making a Call 38 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Live Dialing Live dialing refers to making a new call off-hook.

To. make a call off-hook:

1. Press PHONE or SPEAKER to initiate Dial mode shown in Figure 33 2. Press the DIAL keys to insert a digit string at the cursor as shown in Figure 34. Auto formatting applies. EXT_#s soft key is not available once a digit is entered. 3. After dialing rules are met, the handset goes to an active call mode. Hyphens are automatically inserted for all 7, 8, 10, and 11 dialing, except when 9 is followed by a zero for an outgoing international call. n n n n n If you are on an active call, it is placed on hold. If there are calls on hold, pressing PHONE will get a new line. Pressing SPEAKER from Idle enters dial mode but pressing SPEAKER during an active call re-routes audio to speakerphone. During an active call, pressing dialing keys will display and transmit Dual Tone Multiple Frequencies (DTMF) tones, but will not interfere with the current call. The user can press PHONE when Idle or during an active call to enter dial mode. Figure. 33 Live Dial - Dial Mode Figure. 34 Live Dial Digits SB67040 Remote Handset Users Guide - Making a Call 39 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Making a Call From a Directory The user may access the local directory by pressing DIR in any mode with the following exceptions. n n n n n In Pre-dial mode During an incoming call event (with overlay) During call transfer confirmation During conference confirmation During a three-way conference call

To make a call from the directory:

Figure. 35 Directory Call 1. Press DIR to access local directory. 2. Press the up or down navigation key to scroll to the desired entry, or press a dialing key to index into the list based on the first character entered. 3. You have the following options:

a. Press SELECT or PHONE to dial out the number selected

(highlighted) in the directory. b. If you are accessing the directory from Idle mode, pressing SPEAKER will dial the selected number. You are expected to have programmed directory entries with a preceding 9 in the digit string. c. Press SORT to initiate sort directory options. 4. Press EXIT to return to previous state SB67040 Remote Handset Users Guide - Making a Call 40 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Directory Sort Options To arrange the directory according to sort criteria, use the NAVIGATION keys to scroll to the desired sort option and press SELECT. Alternatively, press a DIAL key short cut to sort the directory based on selection. The following sort options shown in Figure 36 are available:

1. First Name Sort directory by first name 2. Last Name Sort directory by last name 3. Personal Entries Sort directory according to personal contact list 4. Extensions Sort directory by extension number Figure. 36 Sort Options SB67040 Remote Handset Users Guide - Making a Call 41 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Making a Call From an Extension List You may make a call from the extension list in Idle or during Dial mode.

To make a call from the extension list:

Figure. 37 Select Option - Extension 1. Press OPTIONS and observe that the screen shown in Figure 37 displays. 2. Press the down navigation key twice so that the option Extension List is highlighted and press SELECT, or press 3. 3. Observe that the screen shown in Figure 38 displays. Note To access the extension list during dial mode, press EXT_#s. This soft key is not available once a digit is entered. 1. Press the up or down NAVIGATION key to scroll to the desired extension entry, or press a dialing key to index into the list based on the first character entered. 2. You have the following options:

a. Press SELECT or PHONE to dial out the number selected (highlighted) in the extension list. If the user is accessing the extension list from Idle mode, pressing SPEAKER will also dial out the selected number. Figure. 38 Extension List b. Press EXIT to return to the previous state. c. Press HELP to access context-sensitive help. SB67040 Remote Handset Users Guide - Making a Call 42 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Making a Call From the Call Log The user may access the call log from Idle, dial, held call or active mode.

To make a call from the call log:

Figure. 39 Options - Call Log Figure. 40 Call Log 1. To access the call log press OPTIONS. and observe that the menu shown in Figure 39 displays. 2. Press the down NAVIGATION key twice so that Call Log is highlighted and press SELECT, or press 3. 3. Observe that the menu shown in Figure 40 displays. Note To access the call log from Idle or dial mode, press C-LOG. 1. Press the up or down NAVIGATION key to scroll through call log entries. 2. Press the left or right NAVIGATION key to scroll through the dialing options for the call log entry (See Call Log Dialing Options on page 44). 3. You have the following options:

a. Press SELECT or PHONE to dial out the number selected (highlighted) in the call log. If the user is accessing the call log from Idle mode, pressing SPEAKER will also dial out the selected number. Note that a 9 will automatically be inserted before the number when dialed. b. Press DELETE to delete highlighted call log entry. c. Press EXIT to return to previous state SB67040 Remote Handset Users Guide - Making a Call 43 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Call Log Dialing Options Hyphenation rules apply to dialing options. The following dial options are available:

n n n n yyy-zzzz (7 digits) 1-yyy-zzzz (8 digits) xxx-yyy-zzzz (10 digits) 1-xxx-yyy-zzzz (11 digits) The basic rule is to display the actual Caller ID information first. The user may then select an alternative dialing option by pressing the left or right navigation key. The options are on a circular list, so if the right NAVIGATION key is pressed when the last option is visible, the user returns to the first option. The dial option sequence is as follows:

n n n n If 7 digits are displayed, press the right navigation key to cycle through A ? B If 8 digits are displayed, press the right navigation key to cycle through B ? A. If 10 digits are displayed, press the right navigation key to cycle through C ? D ? A ? B (or press the left navigation key to cycle through C ? B ? A ? D) If 11 digits are displayed, press the right navigation key to cycle through D ? C ? A ? B (or press the left navigation key to cycle through D ? A ? B ? C). Note There are no programmable area codes. SB67040 Remote Handset Users Guide - Making a Call 44 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Making a Call From Redial The user may make a call from the redial list from Idle, dial, held call, or active mode.

To make a call from the redial list:

Figure. 41 Options - Redial 1. Press OPTIONS and observe that the screen shown in Figure 41 displays. 2. From the Idle mode, press the down NAVIGATION key three times so that Redial is highlighted and press SELECT, or press 4. 3. 4. From the Held call mode, press the down NAVIGATION key five times so that Redial is highlighted and press SELECT, or press 6. From the Dial or Active mode, press the down NAVIGATION key three times so that Redial is highlighted and press SELECT, or press 4. 5. Observe that the screen shown in Figure 42 displays. 1. Press the up or down navigation key to scroll through the redial list. 2. You have the following options:

a. Press SELECT or PHONE to dial out the number selected (highlighted) in the redial list. If the user is accessing the redial list from Idle mode, pressing SPEAKER will also dial out the selected number. b. Press DELETE to delete the highlighted redial entry. Figure. 42 Redial List c. Press EXIT to return to previous state. SB67040 Remote Handset Users Guide - Making a Call 45 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Making a Call From Quick Dial Access the quick dial list by pressing and holding MUTE/QUICK in any mode except during:

n Message playback, options or forwarding n n n n n Pre-dial mode An incoming call event (with overlay) Call transfer confirmation Conference confirmation A three-way conference

To make a call from the Quick Dial list:

Figure. 43 Quick Dial List 1. Press and hold QUICK to access quick dial list shown in Figure 43. 2. Press the up or down navigation key to scroll through quick dial entries. 3. Press SELECT, PHONE, or any digit from 1 to 6 to dial the quick number. If you access Quick Dial from Idle mode, pressing SPEAKER will also dial out the selected number. SB67040 Remote Handset Users Guide - Making a Call 46 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 4 CALL ANSWER Introduction If the system receives an incoming call in Idle mode, the handset will ring at the set volume and a splash screen with incoming call information will be displayed on-screen. The highlighted entry in the splash displays name (if available) and number. The other entries display name only. The up and down arrows to the right of the header indicate to the user that the up or down navigation key can be pressed to cycle through incoming calls The user can answer the call in the following ways:

New Call Notification on page 48 How to Answer a Call on page 49 Incoming Call While On a Call on page 50 How to Handle Multiple Incoming Calls on page 51 1. 2. 3. 4. SB67040 Remote Handset Users Guide - Call Answer 47 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary New Call Notification If an incoming call event occurs but you do not take any action, the new call is recorded in the call log. A call is considered as new if it has not been reviewed yet. The user will be notified of any new calls on the Idle screen. Once a new call is reviewed in the Call Log, the call count will go down by one. If there are no new calls, the notification will display 0 New Calls. You will not be able to play messages while in the Call Log.

To review the call log:

1. To review the call log from Idle or Dial mode, press C-LOG 2. Press the up or down navigation key to scroll through call log entries. 3. Press the left or right navigation key to scroll through the dialing options for the call log entry. 4. Press SELECT or PHONE to dial the number selected (highlighted) in the call log. Figure. 44 Viewing Call Log 6. Press EXIT to return to previous mode 5. Press DELETE to delete highlighted call entry. 7. If the Caller ID is unavailable, the Call Log entry displays the name as Unknown.. a. b. The NEW tag indicates that the Call Log entry has not been reviewed. The message icon indicates that a message is available. If the message icon has been flagged with an exclamation mark, the message has not been played. If the user is accessing the call log from Idle mode, pressing SPEAKER will also dial out the selected number. A 9 will automatically be inserted before the number when dialled and will be shown on the display. Figure. 45 Call Notification SB67040 Remote Handset Users Guide - Call Answer 48 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary How to Answer a Call

You have the following options to answer a call:

1. Press ANSWER or PHONE, or SPEAKER to go off-hook. 2. Press FWD-VM to forward the call to the destination defined in the Call Forward-No Answer setting (See Call Transfer on page 65). Note Press Vol+ or Vol- to increase or decrease the ringing volume Figure. 46 Answer Call SB67040 Remote Handset Users Guide - Call Answer 49 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Incoming Call While On a Call If you are already on an active call and receive another incoming call, the system emits an abbreviated ring and displays an overlay screen similar to the one illustrated in Figure 47 with incoming call information.

You have the following options during an incoming call event:

1. Press ANSWER or PHONE, or SPEAKER auto-hold the current call and answer the incoming call. 2. Press FWD-VM to forward the call to the destination defined in the Call Forward-No setting and return to current call (See Call Transfer on page 65). 3. Answering a call while on a call Figure. 47 Incoming Call/Active Call

. SB67040 Remote Handset Users Guide - Call Answer 50 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary How to Handle Multiple Incoming Calls If the system receives multiple incoming calls, the handset rings at the set volume in Idle mode, or emits an abbreviated ring if in active mode. A splash screen with incoming multiple calls will be displayed onscreen.

You have the following options during multiple incoming call events:

Figure. 48 Multiple Incoming Calls 1. Press ANSWER or PHONE, or SPEAKER to answer the highlighted incoming call.. 2. Press FWD-VM or OFF to forward the highlighted incoming call to voicemail.. Note The other incoming calls will be handled according to the Call Forward-No Answer setting. The ringing will stop and the user will go to active state with the selected call. As long as there are multiple incoming calls, the user will remain on the incoming calls splash screen. 3. Press VOL+ or VOL- to increase or decrease the ringing volume. SB67040 Remote Handset Users Guide - Call Answer 51 Description Setup Make Call Answer Call Voice Mail Call Hold Call Transfer Conference Trouble Glossary C H A P T E R 5 VOICEMAIL Your SB67040 Remote Handset voicemail system provides the ability to capture important messages and save, replay, or forward those messages. The voicemail system includes:

1. 2. 3. 4. Voicemail Notification on page 53 Retrieving Voicemail on page 54 Reviewing Voicemail Records on page 55 Voicemail Management on page 56 SB67040 Remote Handset Users Guide - Voicemail 52 Description Setup Make Call Answer Call Voice Mail Call Hold Call Transfer Conference Trouble Glossary Voicemail Notification If you do not respond to an incoming call event, the call is automatically forwarded to voicemail r you can forward the call to voicemail during an incoming ring event by pressing FWD-VM..

The following are voicemail notification options:

1. 2. The Idle splash screen displays a New MSGs indication as shown in Figure 49. if the caller leaves a voicemail message. If no message is left, the New Calls indication is updated. 3. Once the new message is reviewed in the voicemail records, the notification on the Idle screen disappears. Figure. 49 Voicemail Notification SB67040 Remote Handset Users Guide - Voicemail 53 Description Setup Make Call Answer Call Voice Mail Call Hold Call Transfer Conference Trouble Glossary Retrieving Voicemail Voicemail is accessible in Idle mode only.

To retrieve voicemail:

Figure. 50 Retrieve Voicemail 1. Press MSGs. on the Idle screen. 2. If auto-play is enabled, playback of the most recent message will start immediately. 3. Press PLAY to begin playing the voicemail (See Reviewing Voicemail Records on page 55). 4. Press EXIT to return to the Idle screen, SB67040 Remote Handset Users Guide - Voicemail 54 Description Setup Make Call Answer Call Voice Mail Call Hold Call Transfer Conference Trouble Glossary Reviewing Voicemail Records

You have the following options when reviewing voicemail records in message playback mode:

1. Press PLAY to begin message playback as shown in Figure 51. This option is available only if auto-play is off. 2. Once message playback starts, this soft key becomes PAUSE as shown in Figure 52. T 3. The message progress bar indicates the chronological position in message playback. 4. The message counter will count down from total message time to zero. 5. Press PHONE to exit message playback and start a new call in dial mode. Figure. 51 Retrieve Voicemail 6. Press SPEAKER to route message playback through the speaker. Counter 7. Press up NAVIGATION key to play the previous message, or press down NAVIGATION key to play the next message. 8. Press and hold left NAVIGATION key to rewind the message in 8-second increments. 9. Press and hold right NAVIGATION key to forward the message in 8-second increments. Progress Bar 10. Press OPTIONS to access options menu (See Voicemail Management on page 56). Message playback will stop if started. Figure. 52 Message Playback 11. Press EXIT to return to Idle mode. SB67040 Remote Handset Users Guide - Voicemail 55 Description Setup Make Call Answer Call Voice Mail Call Hold Call Transfer Conference Trouble Glossary Voicemail Management The user can delete a message or forward a message to an internal extension in the Synapse network.

To delete a message:

1. Press OPTIONS from message playback mode:, message playback will stop and the screen shown in Figure 53 displays. 2. Press the down NAVIGATION button to highlight Delete and press SELECT or press 1. 3. Observe that the splash screen shown in Figure 54 displays to confirm that the message has been deleted. 4. You will return to message playback mode. Figure. 53 Message Delete Figure. 54 Delete Confirmed SB67040 Remote Handset Users Guide - Voicemail 56 Description Setup Make Call Answer Call Voice Mail Call Hold Call Transfer Conference Trouble Glossary

To forward a message:

Figure. 55 Message Forward Figure. 56 Extension List 1. Press OPTIONS from message playback mode:, message playback will stop and the screen shown in Figure 55 displays. 2. Press the down NAVIGATION button to highlight Forward and press SELECT or press 2. 3. Observe that the extension list shown in Figure 56 displays, 4. Press up or down NAVIGATION key to scroll through the extension list until desired entry is highlighted. 5. Press SELECT to forward the message to the selected extension. A confirmation screen will appear. 6. Observe that the splash screen shown in Figure 57 displays to confirm that the message has been forwarded. 7. You will return to message playback mode. Figure. 57 Forward Confirmation SB67040 Remote Handset Users Guide - Voicemail 57 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 6 HOLD/PARK Introduction Parking a call and placing it on hold are similar operations. The difference is that a Parked call can be answered by an another extension. You can place an active call on hold by pressing the HOLD key. The call will move into the local call deck. Further incoming calls can be answered and put on hold. These held calls will be stacked in the call deck. A maximum of 5 calls can be held. If the user has reached the maximum number of held calls, a Maximum of 5 held calls reached notification screen will appear. 1. 2. 3. 4. 5. Placing a Call on Hold on page 59 How to Retrieve a Call on Hold on page 60 How to Park a call on page 61 Paging Others to Pick up a Parked Call on page 62 The user may retrieve a parked call by accessing the park list from Idle, dial, active, or held call mode on page 64 SB67040 Remote Handset Users Guide - Hold/Park 58 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Placing a Call on Hold

To place an active call on hold:

1. Press HOLD from the Idle mode, and observe that the screen shown in Figure 58 displays. a. Press XFER to transfer the held call to another number. a. Press UNHOLD to return to active call state. a. Press SPEAKER to pick up the held call on the speaker and return to active call state. Figure. 58 Call On Hold a. Press PHONE to start a new call off-hook. a. Press dialling keys to go to Pre-dial mode and make a call on-hook. 2. Press OPTIONS to access hold options shown in Figure 59 and Figure 60. a. 1. Conference Goes to conference setup and uses the current held call as Call A b. 2. Page All Pages other extensions in the Synapse network c. 3. Call Log Accesses call log d. 4. Park Places the current held call in the park list e. 5. Park List Accesses the park list 6. Redial Accesses the redial list f. Figure. 60 Hold Options5-6 Figure. 59 Hold Options 1- 4 SB67040 Remote Handset Users Guide - Hold/Park 59 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary How to Retrieve a Call on Hold If multiple calls have been placed on hold, the display header will no longer display the date and time. Instead, the phrase Next Call displays as shown in Figure 61. Up and down arrow icons in the display header will indicate to the user that the up or down navigation key may be pressed to scroll through the call deck.

To retrieve a held call:

1. Press up or down navigation key to scroll through calls held in the call deck. 2. Press UNHOLD when the call you want to retrieve is displayed. You will return to active call mode. 3. Press OPTIONS. the screen shown in Figure 62 displays. Figure. 61 Next Call

To access the held call deck mode from active mode:

4. Press the down NAVIGATION key once to highlight Held Calls, or press 2. 5. Press SELECT. The held calls list (interaction screen) shown in Figure 63 displays. 6. Press the up or down navigation key to scroll through the held call deck. Figure. 62 Call Options 7. Once the held call you want to retrieve is highlighted, press SELECT, PHONE, or SPEAKER. The current active call will be auto-held and user will go to active with selected held call. Figure. 63 Held Call List SB67040 Remote Handset Users Guide - Hold/Park 60 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary How to Park a call

To park an active call:

1. Press OPTIONS and observe that the screen shown in Figure 64 displays. 2. With Park highlighted, press SELECT or 1. 3. The splash screen shown in Figure 65 displays to announce the parked call extension. Figure. 64 Park Call Options

To park a held call:

Figure. 65 Parked Call 1. Press HOLD.to place the active call on hold. 2. Press OPTIONS.and observe that the screen shown in Figure 66 displays. 3. Press down NAVIGATION key three times to highlight Park, or press 4. 4. Press SELECT. The splash screen shown in Figure 67 displays the parked call extension. Figure. 67 Park List 5. The call will be disappear from the held calls list and appear in the park list, which is available system-wide. Figure. 66 Hold Options SB67040 Remote Handset Users Guide - Hold/Park 61 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Paging Others to Pick up a Parked Call Once you have parked a call, you can page the other extensions in the network and inform them of the parked call. You can page from Idle, dial, held call mode, or from the park list (when accessed from held or Idle mode only).

To page from Idle or dial mode:

1. Press OPTIONS and observe that the screen shown in Figure 64 displays. 2. With Page - All highlighted, press SELECT or 1. The system originating the page will emit a single short tone for half a second just before paging commences. An alert tone will sound on the far-end extensions as well Figure. 68 Page Options a. Press EXIT or OFF to end paging. 3. Speak into the microphone. 4. The user has the following options:

b. Press SPEAKER to route audio to the speakerphone. a. Press HELP to access context-sensitive help. SB67040 Remote Handset Users Guide - Hold/Park 62 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary

To page from held call mode:

1. Press OPTIONS and observe that the screen shown in Figure 64 displays. 2. Press the down NAVIGATION key once to highlight Page - All and press SELECT or press 2. The system originating the page will emit a single short tone for half a second just before paging commences. An alert tone will sound on the far-end extensions as well Figure. 69 Page From Hold 3. 4. Speak into the microphone. The user has the following options:

a. Press EXIT or OFF to end paging. b. Press SPEAKER to route audio to the speakerphone. c. Press HELP to access context-sensitive help. 5. To page from the park list (when accessed from held or Idle mode), press PAGE. SB67040 Remote Handset Users Guide - Hold/Park 63 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary How to Retrieve a Parked Call The user may retrieve a parked call by accessing the park list from Idle, dial, active, or held call mode

To retrieve a parked call:

1. Press OPTIONS and observe that the screen shown in Figure 70 displays. 2. Press the down NAVIGATION key once to highlight Park List and press SELECT or press 2.

To access the park list from active mode:

Figure. 70 Retrieve Parked Call 1. 1) Press OPTIONS and observe that the screen shown in Figure 71 displays. Figure. 71 Park List 2. Press the down NAVIGATION key to highlight Park List and press SELECT or press 5.

To access the park list from held call mode:

1. Press OPTIONS and observe that the screen shown in Figure 71 displays. 2. Press the down NAVIGATION key to highlight Park List and press SELECT or press 5.

To retrieve a parked call:

Figure. 72 Parked Call List Figure 72 you want to retrieve. 1. Press the up or down NAVIGATION key to scroll to the parked call list shown in 2. Press SELECT or PHONE to unpark the selected call and go to active mode. SB67040 Remote Handset Users Guide - Hold/Park 64 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 7 CALL TRANSFER Introduction You can only transfer an active or a held call An unsupervised transfer occurs if the user does not communicate with the transfer recipient. In this case, the call may be transferred while dialing out to the transfer recipient. The transfer recipient does not have to pick up the phone and talk to the user before receiving the transferred call. A supervised transfer occurs if the user communicates with the transfer recipient before completing the transfer. You may transfer a call to an internal extension or external number. For more detail, refer to:

1. 2. 3. 4. 5. 6. 7. 8. Transfer Confirmation on page 73 on page 65 Transfer to an External Number on page 67 Transferring in Dial Mode on page 68 Transferring to the Call Log on page 69 Transferring to the Redial List on page 70 Transferring to the Directory on page 71 Transferring to Quick Dial on page 72 Transfer Confirmation on page 73 SB67040 Remote Handset Users Guide - Call Transfer 65 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transfer To An Extension

To transfer a held or active call to an internal extension:

1. Press XFER. The current call (Call A) will be placed on hold, the system will go to transfer setup mode in preparation for a new call (Call B) and display the screen shown in Figure 73. 2. Press EXT_#s. and observe that the screen shown in Figure 76. 3. Press the up or down NAVIGATION key to scroll through extension list entries, or press a digit to index into the list. Figure. 73 Transfer Call 4. The user has the following options:

a. Press SELECT or PHONE to dial the selected extension number as a transfer destination. and observe that the screen shown in Figure 74. b. Press CANCEL or OFF to hang up Call B and return to held Call A. c. Press HELP for context-sensitive help. User will go to transfer confirmation mode. Figure. 74 Transfer To Figure. 76 Extension List 5. Press XFER to complete the transfer. If there are no other calls on hold the user will return to idle after viewing a Call Transferred splash screen shown in and observe that the screen shown in Figure 75 for 2 seconds. If there are still calls on hold the user will return to held call deck. Note that the user may press XFER before the extension picks up (unsupervised transfer), or after the extension picks up (supervised transfer) SB67040 Remote Handset Users Guide - Call Transfer 66 Figure. 75 Transfer Confirm Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transfer to an External Number

To transfer an active or a held call:

1. Press XFER in either the active or held call mode and display the screen shown in Figure 77. 2. The current call (Call A) will be placed on hold, and the user will go to transfer setup mode in preparation for a new call (Call B) and display the screen shown in Figure 78. 3. Press EXT_#s. and observe that the screen shown in Figure 79 displays. 4. You can transfer a call to an external number either by going to dial mode and dialling it directly, or by accessing it through the call log, redial list, directory, or quick dial. Figure. 77 Transfer Figure. 78 External Transfer Figure. 79 Extension List SB67040 Remote Handset Users Guide - Call Transfer 67 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transferring in Dial Mode

To transfer a call to a dialed number:

1. Pressing PHONE or SPEAKER to enter dial mode and display the screen shown in Figure 80. 2. Pressing the dialing keys to enter a digit string as shown in Figure 81. Dialing and hyphenation rules will apply. 3. Once the rules are met, the number will dial out and connect (Call B and display the screen shown in Figure 82. 4. Press XFER to complete the transfer. and go to transfer confirmation mode. Figure. 80 Transfer Dial Mode 5. The user also has the following options:

a. Press CANCEL or OFF to hang up Call B and return to held Call A. b. Press PHONE to cancel the transfer and start a new call. You will go to transfer confirmation mode. Figure. 81 Transfer To Dial Mode Figure. 82 Dial Mode Transfer SB67040 Remote Handset Users Guide - Call Transfer 68 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transferring to the Call Log

To transfer a call to a number in the call log:

1. Press OPTIONS from transfer setup mode and display the screen shown in Figure 80. 2. With Call Log highlighted, press SELECT or 1 and display the screen shown in Figure 84. 3. Press the up or down navigation key to scroll through call log entries until desired entry is highlighted. 4. Press SELECT or PHONE. User will go to transfer confirmation mode and display the screen shown in Figure 86. 5. Press XFER to complete the transfer. and go to transfer confirmation mode. Figure. 83 Transfer Options Figure. 84 Call Log Figure. 85 Call Log Transfer SB67040 Remote Handset Users Guide - Call Transfer 69 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transferring to the Redial List

To transfer a call to a number in the redial list:

1. Press OPTIONS from transfer setup mode and display the screen shown in Figure 86. 2. Press down NAVIGATION key once to highlight Redial, press SELECT or 2. and display the screen shown in Figure 87. 3. Press the up or down NAVIGATION key to scroll through redial list entries until desired entry is highlighted. 4. Press SELECT or PHONE. User will go to transfer confirmation mode and display the screen shown in Figure 88. Figure. 86 5. Press XFER to complete the transfer. and go to transfer confirmation mode. Figu Figure. 88 SB67040 Remote Handset Users Guide - Call Transfer 70 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transferring to the Directory

To transfer a call to a number in the directory:

1. Press DIR from transfer setup mode and display the screen shown in Figure 89. 2. Press the up or down NAVIGATION key to scroll through redial list entries until desired entry is highlighted. 3. Press SELECT or PHONE. User will go to transfer confirmation mode and display the screen shown in Figure 90. 4. Press XFER to complete the transfer. and go to transfer confirmation mode. igure. 89 Figure. 90 SB67040 Remote Handset Users Guide - Call Transfer 71 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transferring to Quick Dial

To transfer a call to a quick dial number:

1. Press and hold QUICK from transfer setup mode and display the screen shown in Figure 91. 2. Press the up or down NAVIGATION key to scroll through quick dial entries. 3. Press SELECT or PHONE. to go to transfer confirmation mode. and display the screen shown in Figure 92. 4. Press XFER to complete the transfer. Fig Figu SB67040 Remote Handset Users Guide - Call Transfer 72 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Transfer Confirmation Once the user has chosen a destination number, the system goes to transfer confirmation mode.:

You have the following options:

1. Press XFER to complete the transfer and return to Idle or held calls mode. If there are no other calls on hold the user will return to idle after viewing a Call transferred splash screen for 2 seconds. If there are still calls on hold the user will return to held call deck. Note that the user may press XFER before the extension picks up (unsupervised transfer), or after the extension picks up (supervised transfer). 2. Press CANCEL or OFF to hang up Call B and return to held Call A. 3. Press PHONE to cancel the transfer, put Call B on hold and start a new call. Fig 4. Press HOLD to cancel the transfer and put Call B on hold. Figure. 94 SB67040 Remote Handset Users Guide - Call Transfer 73 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 8 CONFERENCE Introduction You can initiate a conference during an active call or when calls are held using. Conferences occur between you and dialed calls or numbers in any of the systems lists. To conference using the extension list, call log, redial list, park list, directory, or quick dial, go to the appropriate section below:

1. 2. 3. 4. 5. 6. 7. 8. Conference a Call on page 75 Conference with Held Calls on page 79 Conferences with Extension List on page 80 Conference with Call Log on page 81 Conference with Redial List on page 82 Conference with Park List on page 83 Conference with Directory on page 84 Conference with Quick Dial on page 85 SB67040 Remote Handset Users Guide - Conference 74 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference a Call

To set up the conference:

Figure. 95 Conference Figure. 96 Call B Dial 1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 displays. 2. The current call (Call A) is automatically placed on hold and the user goes to conference setup mode where system waits to establish Call B. 3. Call A (name and on hold icon) appears in the display header. 4. Press CANCEL or OFF to exit conference dial mode and return to held Call A. OR 5. Press PHONE or SPEAKER to enter dial mode and start call B. 6. Press dialing keys to enter a digit string as shown in Figure 96. Dialing and hyphenation rules apply. 7. Once the rules are met, the number will dial out and connect (Call B). SB67040 Remote Handset Users Guide - Conference 75 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference Confirmation

To set up the conference: (Continued) 8. You will then go to conference confirmation mode. 9. Press CONF shown in Figure 97 to start the conference. 10. Once connected to Call B, the system goes to conference confirmation mode. In this mode, you may speak to the call recipient. 11. Observe the Conference Confirmed screen shown in Figure 98 displays. Figure. 97 Confirm Conference

You have the following options:

1. Press HELP to access context-sensitive help. 2. Press DROP to drop one of the calls (See below). Figure. 98 Conference Confirmed 3. Press PHONE or HOLD to hold the conference call (Calls A and B) and start a new call (See below) 4. Press OFF to hang up all calls. If the user has held calls, the system will return to held calls mode. If there are no held calls, the system will return to Idle mode. SB67040 Remote Handset Users Guide - Conference 76 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary 1. Press HOLD or PHONE. and observe that the screen shown in Figure 99 displays. 2. Call A and B will be placed on hold, but will still be able to communicate with each other. 1. The system generates a dial tone and you will go to the dial mode. Hold/Unhold a Conference

To put a conference on hold:

Figure. 99 Conference on Hold

To unhold a conference:

1. Press OFF to hang up and go to the held call deck shown in Figure 100. 2. Press UNHOLD when either Call A or Call B displays. Note The XFER Soft key will not be available. Figure. 100 Held Call Deck 3. Press any key to resume the conference. SB67040 Remote Handset Users Guide - Conference 77 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Cancel a Conference

To cancel out of a current conference:

1. Press DROP from the current conference screen shown in Figure 101. 2. Press the up or down NAVIGATION key to scroll to the call you want to drop. 3. Press SELECT to drop the highlighted call from the conference and hang it up. 4. You will return to an active call state with the remaining call. Figure. 101 Current Conference r

You have the following options:

1. Press HELP to access context-sensitive help. 2. Press CANCEL to return to the three-way conference. 3. Press OFF to hang up all calls. Figure. 102 Drop Call Note If the user has held calls, the system will return to held calls mode. If there are no held calls, the system will return to Idle mode SB67040 Remote Handset Users Guide - Conference 78 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference with Held Calls The user may conference with previously held calls by following this procedure from conference setup mode:

To conference with held calls:

1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 on page 75 displays. 1. Press OPTIONS and observe that the screen shown in Figure 103 displays. 2. Press the down NAVIGATION button to highlight Held Calls and press SELECT or press 1. 3. Observe that the screen shown in Figure 104 displays. 4. Press the up or down NAVIGATION key to scroll through the held calls list until desired entry is highlighted. 5. Press SELECT to unhold selected call. 6. Go to Conference Confirmation on page 76.to complete conference setup. Figure. 103 Options List _Held Figure. 104 Held Call List SB67040 Remote Handset Users Guide - Conference 79 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conferences with Extension List The user may conference with an internal extension by following this procedure from conference setup mode:

To conference using the extension list:

1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 on page 75 displays. 2. Press EXT_#s.and observe that the screen shown in Figure 105 displays. 3. Press the up or down NAVIGATION key to scroll to the desired extension entry, or press a dialing key to index into the list based on the first character entered. 4. Press SELECT or PHONE. and observe that the screen shown in Figure 106 Figure. 105 Extension List displays. 5. Press CONF to start the conference. 6. Once connected to Call B, the system goes to conference confirmation mode. In this mode, you may speak to the call recipient. 7. Observe the Conference Confirmed screen shown in Figure 98 on page 76 displays. Figure. 106 Conference SB67040 Remote Handset Users Guide - Conference 80 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference with Call Log The user may conference with a number from the call log by following this procedure from conference setup mode:.

To conference using the Call Log:

1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 on page 75 displays. 2. Press OPTIONS and observe that the screen shown in Figure 107 displays. 3. Press the down NAVIGATION button twice to highlight Call Log and press SELECT or press 3. 4. Observe that the screen shown in Figure 108 displays. 5. Press the up or down NAVIGATION key to scroll to the desired entry, or press a dialing key to index into the list based on the first character entered. 6. Press SELECT or PHONE. and observe that the screen shown in Figure 106 on page 80 displays. 7. Go to Conference Confirmation on page 76.to complete conference setup. Figure. 107 Call Log Figure. 108 Call Log List SB67040 Remote Handset Users Guide - Conference 81 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference with Redial List The user may conference with a number from the redial list by following this procedure from conference setup mode:.

To conference using the Redial list:

1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 on page 75 displays. 2. Press OPTIONS and observe that the screen shown in Figure 109 displays. 3. Press the down NAVIGATION button twice to highlight Redial and press SELECT or press 4. 4. Observe that the screen shown in Figure 110 displays. 5. Press the up or down NAVIGATION key to scroll to the desired entry, or press a dialing key to index into the list based on the first character entered. 6. Press SELECT or PHONE. and observe that the screen shown in Figure 106 on page 80 displays. 7. Go to Conference Confirmation on page 76.to complete conference setup. Figure. 109 Redial Figure. 110 Redial List SB67040 Remote Handset Users Guide - Conference 82 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference with Park List The user may conference with a number from the park list by following this procedure from conference setup mode:

To conference using the Park list:

1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 on page 75 displays. 2. Press OPTIONS and observe that the screen shown in Figure 111 displays. 3. Press the down NAVIGATION button twice to highlight Park List and press SELECT or press 2. 4. Observe that the screen shown in Figure 112 displays. 5. Press the up or down NAVIGATION key to scroll to the desired entry, or press a dialing key to index into the list based on the first character entered. 6. Press SELECT or PHONE. and observe that the screen shown in Figure 106 on page 80 displays. 7. Go to Conference Confirmation on page 76.to complete conference setup. Figure. 111 Park List Figure. 112 Park List Entry SB67040 Remote Handset Users Guide - Conference 83 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference with Directory The user may conference with a number from the directory by following this procedure from conference setup mode:

To conference with directory:

1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 on page 75 displays. 2. Press DIR and observe that the screen shown in Figure 113 displays. 3. Press the up or down NAVIGATION key to scroll to the desired entry, or press a dialing key to index into the list based on the first character entered. 4. Press SELECT or PHONE. and observe that the screen shown in Figure 114 Figure. 113 Directory List displays. 5. Go to Conference Confirmation on page 76.to complete conference setup. Figure. 114 Confirm Conference SB67040 Remote Handset Users Guide - Conference 84 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Conference with Quick Dial The user may conference with a quick dial number by following this procedure from conference setup mode:.

To conference using Quick Dial:

1. Press CONF in the Idle mode and observe that the screen shown in Figure 95 on page 75 displays. 2. Press and hold QUICK and observe that the screen shown in Figure 115 displays. 3. Press the up or down NAVIGATION key to scroll through quick dial entries. 4. Press SELECT or PHONE. and observe that the screen shown in Figure 116 displays. Figure. 115 Quick List 5. Go to Conference Confirmation on page 76.to complete conference setup. Figure. 116 Confirm Conference SB67040 Remote Handset Users Guide - Conference 85 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary C H A P T E R 9 TROUBLESHOOTING If you have difficulty operating your SB67040 Remote Handset, try the suggestions in Table 6. Note For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Table 6 SB67040 Remote Handset Problem Resolutions Symptom Probable Cause Corrective Action My SB67030 Desk Set does not work at all. No power to the Desk Set. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. Unplug the unit? electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to three minutes for the Internet radio to boot up. Make sure the sufficient batteries are used and installed correctly SB67040 Remote Handset Users Guide - Troubleshooting86 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Table 6 SB67040 Remote Handset Problem Resolutions Symptom Probable Cause Corrective Action Remove and re-insert the batteries. If that still does not work, it may be necessary to purchase a new battery. Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

n n n n n n n n Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool). Do not place this product on an unstable table, shelf, stand or other unstable surfaces. Slots and openings in the back or bottom of the unit are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. SB67040 Remote Handset Users Guide - Troubleshooting87 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary n n n Never push objects of any kind into this product through the slots in the unit because it may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the unit other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

n When the power supply cord or plug is damaged or frayed. n n n n n n If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the unit has been damaged. If the product exhibits a distinct change in performance. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. Maintenance Your SB67040 Remote Handset contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Handle the unit gently. Save the original packing materials to protect your telephone if you ever need to ship it. SB67040 Remote Handset Users Guide - Troubleshooting88 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Avoid water Your unit can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your unit Your unit has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Warranty Technical Specifications I Selects the highlighted item. Note SB67040 Remote Handset Users Guide - Troubleshooting89 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary Tip CAUTION WARNING SB67040 Remote Handset Users Guide - Troubleshooting90 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary SB67040 Remote Handset Users Guide - Troubleshooting91 Description Setup Make Call Answer Call Voice Mail Hold/Park Call Transfer Conference Trouble Glossary GLOSSARY CA Call Appearance Call Appearance represents call presence on the Synapse system. The number of call appearance buttons on the desktop dictates the number of calls on the system the User can have directed to them. On the Cordless handset Call Appearance is different because of the lack of dedicated CA buttons. CD Handset Corded Handset CS Cordless Handset DS Desk Set HL Highlight Highlight refers to a reverse bar in the display that brings focus of the user to a listed item. HK Hard Key PK Programmed Key ACTIVE CALL Active Call is a state that occurs after the system has dialed out the dialing digits. The system will assume this as a connected state even though a connection may not be set up with the far-end. Active call state also applies when the user answers an incoming call. SB67040 Remote Handset Users Guide - Glossary 92 Description Setup Make Call Answer Call Voice Mail Hold/Park Transfer Call Conference Trouble Glossary DIAL Dial state refers to an intermediary state that occurs after the user has request a calling line by going off hook. As the user enters dialing digits, the System checks whether the dialing rules are met. The System will then dial the digit string. The state then changes from DIAL to Active Call. Held Calls Held Calls are calls that are placed on hold at the extension by the user. The system can automatically hold a call based on Call Appearance rules. IDLE Idle refers to a state where the extension does not have any Active or Held Calls. SB67040 Remote Handset Users Guide - Glossary 93

Answering system Answering system mode Unless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages. To turn the answering system on or off:

Press ANSWER ON to turn off your answering system. The system will announce Calls will not be answered and then beep to confirm the system is off. The ANSWER ON light will be off. To turn the system back on, press ANSWER ON. The system will announce Calls will be answered and then beep to confirm the system is on. The ANSWER ON light will be on. NOTE: If the answering system is off and there is an incoming call, the system will answer after 10 rings and announce to the caller Please enter your remote access code. For more information about remote access codes, see page 54. Call screening at the telephone base If the answering system is on and the telephone base volume is not off (set to 1), you will hear the announcement and the incoming message when a call comes in. If you want the telephone base to be silent while messages are being recorded, make sure the telephone base volume is set to 1. Call intercept While screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH or SPEAKER on the handset. 44 Answering system Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, Hello. Please leave a message after the tone. You can use this announcement, or replace it with your own recording. To play your current outgoing announcement 1. Press ANNC. and you will hear "Announcement. Press PLAY or press RECORD."

2. Press PLAY/STOP to hear the outgoing announcement. Press again to replay the announcement. Press ANNC. at anytime to exit the announcement menu. To record a new outgoing announcement 1. Press ANNC. You will hear, "Announcement. Press PLAY or press RECORD."

2. Press RECORD and begin speaking after you hear, "Record after the tone. Press STOP when you are done."

3. Speak facing the telephone base from approximately nine inches (20 cm) away. 4. Press PLAY/STOP when you are done. Your PLAY/STOP. recorded announcement will be played back. To listen to the recorded announcement again, press To record a new announcement, press RECORD and follow the above steps. Press ANNC. at any time to exit the announcement menu. Elapsed time (in seconds) will be shown in the message counter when recording. You can record an announcement up to 90 seconds. An announcement shorter than two seconds will not be recorded. 45 Answering system Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear Announcement. Press PLAY or press RECORD."

PLAY/STOP to begin playback. 2. Press 3. Press DELETE during playback to delete your announcement. "Announcement deleted." will be announced. Press ANNC. to exit the announcement menu. When your announcement is deleted, calls will be answered with the prerecorded announcement previously described on page 45. 46 Answering system NOTE: To adjust the voice prompt volume, press VOLUME

. Answering system setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. 1. When the phone is idle, press SETUP repeatedly to hear the feature settings. 2. When you hear the feature you want to change, press SKIP or REPEAT to change the setting. Number of rings - set the number of rings before the answering system answers an incoming call. Base ringer - set the volume of the telephone base ringer. Remote access code - change the code required to access your answering system from another telephone. Message alert tone - set the message alert tone to On so that it will beep when you have a new answering system message. 3. Press SETUP to save your selection and move to the next menu option.

-OR-

Press and exit the menu. PLAY/STOP to save your selection 47 Answering system Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings:

1. Press SETUP. The system will announce

"Number of rings," followed by the current setting, and then "To change the setting, press SKIP or REPEAT; to continue setup, press SETUP."

2. Press SKIP or REPEAT to change to two, four, or six rings, or toll saver. Toll saver - the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area. 3. Press SETUP to save your selection and move to the next menu option.

-OR-

Press and exit the menu. PLAY/STOP to save your selection NOTE: If you subscribe to caller ID/call waiting and voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, set your voicemail to answer calls after six rings and set your answering system to answer after four rings. By doing this, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. 48 Answering system Answering system setup Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting:

1. Press SETUP twice. The system will announce Base ringer, followed by the current setting, and then To change the setting, press SKIP or REPEAT; to continue setup, press SETUP. 2. Press SKIP or REPEAT to choose among off, low or high. 3. Press SETUP to save your selection and move to the next menu option.

-OR-

Press and exit the menu. PLAY/STOP to save your selection Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-

digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code:

1. Press SETUP three times. The system will announce "Remote access code," followed by the current setting, and then "To change the setting press SKIP or REPEAT; to continue setup, press SETUP."

2. Press SKIP or REPEAT to adjust the remote access code number by one. Press and hold SKIP or REPEAT to adjust the remote access code number by 10. 3. Press SETUP to save your selection and move to the next menu option.

-OR-

Press and exit the menu. PLAY/STOP to save your selection 49 Answering system NOTE: The message alert tone will beep only if all the conditions below are met:

Answering system is on. Message alert tone setting is on. There are new messages. Answering system setup Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting:

1. Press SETUP four times. The system will announce "Message alert tone," followed by the current setting, and then "To change the setting press SKIP or REPEAT; to continue setup, press SETUP."

2. Press SKIP or REPEAT to alter between on and off. 3. Press SETUP to save your selection and move to the next menu option.

-OR-

Press and exit the menu. PLAY/STOP to save your selection Temporarily turning off the message alert tone Pressing any telephone base key (except HANDSET LOCATOR) will temporarily silence the message alert tone. If you press DELETE when in idle mode, there will be a voice prompt to direct you to press DELETE again to delete all old messages, and the message alert tone will be temporarily silenced. The message alert tone will be re-activated with the next incoming message. 50 Answering system Message playback PLAY/STOP to listen to the messages. Press The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first). Before each message, you will hear the day and time it was received. After the last message, you will hear End of messages. If the system has less than five minutes of recording time left, you will hear the remaining time. 1. Press begins. 2. Press PLAY/STOP. The message playback PLAY/STOP again to end the message playback. Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When playing messages:

Press VOLUME button to adjust the message playback volume. Press SKIP to skip to the next message. Press REPEAT to repeat the message. Press twice to hear the previous message. Press DELETE to delete the message. Press PLAY/STOP to stop the playback. To delete all old messages You can only delete old (reviewed) messages. New messages must be played before you can delete them. Deleted messages cannot be retrieved again. To delete all old messages:

1. Press DELETE when the telephone is in idle mode. The system will announce "To delete all old messages, press DELETE again."

2. Press DELETE again. The system will announce

"All old messages deleted."

51 Answering system Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo:

1 Press RECORD. The system will announce Record after the tone. Press STOP when you are done. The message counter will show the elapsed time (in seconds) of the recording. You can record a memo for up to four minutes. Memos shorter than one second will not be saved. 2. Speak facing the MIC (microphone) at the bottom front of the telephone base from approximately nine inches (20 cm) away. PLAY/STOP to stop recording. 3. Press The system will announce "Recorded" and a confirmation tone will sound. To play back a memo Press memos (see page 51 for other options). PLAY/STOP to listen to messages and 52 Answering system Message counter displays The message counter usually displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 0 (flashing) 1-99 The clock needs to be set (page 43). Total number of messages and memos, or message number currently playing. 1-99 (flashing) Total number of messages and memos. The number flashes when there are new

(un-reviewed) messages. After a power failure, the number in the 10-99 1-99 (counting) 99 (flashing) message counter will flash to indicate the clock needs to be set. Current remote access code while setting

(page 49). Elapsed time while recording a memo

(page 52) or announcement up to 90 seconds (page 45). A memo recording is longer than 99 seconds. F (flashing) Memory is full. Messages must be deleted before new messages can be recorded.

-- (flashing) The system is answering a call, being accessed remotely, or the clock is being set. The system is being setup, initialized or messages are being deleted. 02, 04, 06, Displayed while setting the number of tS 1-8 rings (page 48). Displayed for two seconds while adjusting the telephone base speaker volume. HI, LO, OF Displayed for two seconds while adjusting the telephone base ringer volume. 53 Answering system NOTES:

1. If a valid remote access code is not entered, the call will be ended automatically. 2. If you pause for more than four seconds during remote access, you will hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call will end automatically. 3. If you want to delete all the old messages remotely, press 3 twice in remote standby mode. 4. If the memory is full, after 10 rings the answering system will answer and announce

"Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements. Remote access You can access your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access your answering system:

1. Dial your telephone number from any touch-

tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 49 to change it). If you have new messages, the system will automatically announce the number of new messages and then begin to play them. 3. You can also enter the following remote commands. Remote commands 1 2 Press to listen to all messages. Press to hear only new messages. Press to delete the current message 3

(during playback). 3 3 Press twice to delete all old messages. 4 Press to repeat the current message

(during playback). 4 4 Press twice to listen the previous message. 5 Press to stop any operation (including recording).

* 5 Press to listen to a list of remote 6 Press to skip to the next message (during playback).

* 7 Press to record a new announcement. 0 Press to turn the answering system on or off. 8 Press to end remote access (the call will be terminated). commands. 4. Hang up to end the call and save all undeleted messages. Cut out the remote access wallet card at the back of this users manual for quick reference. 54 Appendix A Screen icons, lights & tones Screen icons & alert tones Screen icons HANDSET 1 25 MISSED CALLS MUTE NEW 10:21AM 11/23 Lights IN USE On when handset is in use, when the answering system is answering an incoming call or you are registering a handset. Flashes when another telephone is in use on the same line, or you are deregistering handsets from the telephone base. Flashes quickly when there is an incoming call. Speakerphone is in use. New voicemail messages have been received. Ringer off. Microphone is muted. Missed and un-reviewed calls. Battery charging (animated display). Low battery (flashing); place handset in telephone base or charger to recharge. Handset tones Two short beeps VOLUME is already at its highest or lowest setting. keys are pressed when the volume Four short beeps Low battery warning. Four beeps followed by a pause and another four beeps An intercom call is being terminated. Two beeps Out of range while the handset is on a call. Three rising tones Command completed successfully. Telephone base tones Beeps every 10 seconds Message alert. A series of beeps VOLUME is already at its highest or lowest setting. keys are pressed when the volume ANSWER ON On when answering system is on and ready to receive calls. CHARGE On when the handset is charging in the telephone base or charger. Blue backlit display Blue backlit keypad SPEAKER On when the speakerphone is on. VOICEMAIL Flashes when you have new voicemail. Voicemail is a service offered by your local telephone company, and is different from answering system messages. 55 Appendix B Handset display screen messages Screen display messages PHONE ENDED The handset is in use. You have just ended a call. CALL LOG EMPTY You are accessing an empty caller ID history. DIRECTORY EMPTY You are accessing an empty directory. The directory is full. No new entries can be saved unless some existing items are deleted. LIST FULL MUTED SPEAKER The microphone is muted. The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. NEW VOICE MAIL There are new voicemail messages. XX MISSED CALLS There are new calls in the caller ID history. CONNECTING ... The handset has lost communication with the telephone base.

** PAGING **

The telephone base is paging handset(s). OTHER HANDSET IS CALLING

(For SL82218) HANDSET X IS CALLING

(For SL82318/SL82418/

SL82518/SL82558/

SL82658) LINE IN USE The other handset is calling. The other handset is calling. An extension phone or one of the handsets is in use. NO LINE There is no telephone line connected. ALREADY SAVED The telephone number you have entered is already stored in the directory. SAVED PLACE IN CHARGER 56 The entry in caller ID history is saved to the directory successfully. The battery is very low. The handset should be placed in the telephone base or charger for recharging. Appendix B Handset display screen messages Screen display messages CHARGING UNABLE TO CALL TRY AGAIN NOT AVAILABLE AT THIS TIME MICROPHONE ON INTERCOM TO:

(For SL82318/SL82418/

SL82518/SL82558/

SL82658) A handset with a low battery has been placed in the telephone base or charger. Failed intercom or conference call

(there are already two handsets being used). Someone else is already using the directory or caller ID history. Mute has just been turned off so your voice will be heard by the other party. You have started the intercom process, and need to enter the number of the handset you wish to call. INTERCOM ENDED The intercom call has just ended. CALLING OTHER HANDSET

(For SL82218) CALLING HANDSET X

(For SL82318/SL82418/

SL82518/SL82558/

SL82658) TRANSFER TO:

(For SL82318/SL82418/

SL82518/SL82558/

SL82658) NO SIGNAL, CALL ENDED WARNING CHECK BATTERY!

The handset is calling the other handset (for intercom calls). The handset is going to transfer an outside call to another handset. The handset is calling the other handset (for intercom calls). You have started transferring a call, and need to enter the desired handset number. The handset is out of range while on a call. The battery is not installed or not installed properly in the handset.

-OR-

The battery needs to be replaced. An incorrect battery has been

-OR-

installed. Use only the supplied rechargeable battery or replacement battery (model BT 8001). HS X REGISTERED The handset registration is successful. CALL TRANSFERRED An outside call from one handset is transferred to another handset. 57 Appendix C Adding and registering handsets Your telephone can accommodate up to twelve cordless handsets. You can add new handsets (SL80108, sold separately) to the SL82118/SL82218/

SL82318/SL82418/SL82518/SL82558/SL82658 at any time, but each new handset must be registered with the telephone base before use. Each handset must be registered separately. The handset provided with your SL82118 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, handset 4 and so on). You can register 11 additional handsets. The SL82218 has two handsets automatically registered as handset 1 and handset 2. You can register ten additional handsets, which will be assigned as handset 3, handset 4 and so on. The SL82318 has three handsets automatically registered as handset 1, handset 2 and handset 3. You can register nine additional handsets, which will be assigned as handset 4, handset 5 and so on. The SL82418 has four handsets automatically registered as handset 1, handset 2, handset 3 and handset 4. You can register eight additional handsets, which will be assigned as handset 5, handset 6 and so on. The SL82518/SL82558 has five handsets automatically registered as handset 1, handset 2, handset 3, handset 4 and handset 5. You can register seven additional handsets, which will be assigned as handset 6, handset 7 and so on. The SL82658 has six handsets automatically registered as handset 1, handset 2, handset 3, handset 4, handset 5 and handset 6. You can register six additional handsets, which will be assigned as handset 7, handset 8 and so on. NOT REGISTERED Handsets purchased separately need to be registered to the telephone base before use. When first purchased, all optional accessory handsets will show NOT REGISTERED on the screen. The new handset(s) may need to be charged for five minutes before registering to the telephone base. 58 Appendix C Adding and registering handsets PRESS HNDST LOC 4 SEC ON BASE PLEASE WAIT... HS X REGISTERED To register a handset to your telephone base 1. Place the unregistered handset into the telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again. 2. On the telephone base, press and hold HANDSET LOCATOR for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT... and it will take about 10 seconds to complete the registration. The handset will show HS X REGISTERED and will beep if the registration is successful. 1. If the registration is not successful, the display will show NOT NOTES:

REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again. 2. You cannot register a handset if any other system handset is in use. 59 Appendix D Replacing a handset You may need to de-register your handsets if:

You have twelve registered handsets and need to replace a handset.

-OR-

You wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register each handset you wish to use. Please read carefully through all the instructions on this page before beginning the de-registration process. To de-register all handsets 1. Press and hold HANDSET LOCATOR on the telephone base for about 10 seconds (until the IN USE light turns on and starts to flash), then release the HANDSET LOCATOR button. 2. Immediately press and release HANDSET LOCATOR again. You must HANDSET LOCATOR while the IN USE light is still flashing. (The press light flashes for about seven seconds. If the light stops flashing, pick up the handset and place it back into the telephone base, then start again with step one above.) 3. The handset(s) will show CONNECTING... and it will take about 10 seconds to complete the de-registration process. ALL handsets will show NOT REGISTERED if de-registration was successful. NOT REGISTERED 4. To re-register the handset(s) to the telephone base, follow the registration instructions on page 59. NOTES:

1. If the de-registration process was not successful, you may need to reset the system and try again. To reset: pick up the handset and press the PHONE/FLASH button, then press the OFF/CLEAR button and place the handset back into the telephone base. You may also reset by unplugging the power from the telephone base and plugging it back in. 2. You cannot de-register the handset(s) if any other system handset is in use. 3. You will need to reset the system clock after de-registering handset(s), refer to page 43 for details. 60 Appendix E Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appli-

ances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. 61 Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this users manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the users manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning. Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where the gas is leaking. If this product is a cordless model, make sure the telephone base is also away from the area. Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. If this product does not operate normally, see the Troubleshooting section on pages 72-79 of this users manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty on pages 68-70. Do not open this product except as directed in your users manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. Replace batteries only as described in your users manual. Do not burn or puncture batteries they contain caustic chemicals. This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 62 Appendix F Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains nickel-metal hydride recharge-

able batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-

BATTERY for locations accepting spent Ni-MH batteries. 63 Appendix F Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients Should keep wireless telephones at least six inches from the pacemaker. Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. Should use the wireless telephone at the ear opposite the pacemaker. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Especially about telephone answering systems Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compli-

ance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 64 Appendix G F Part 68 and ATA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments

(ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. 65 Appendix G F Part 68 and ATA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term IC before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. 66 Appendix H F Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip. This Class B digital apparatus complies with Canadian ICES-003. 67 Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (CONSUMER or you) that the product and all accessories provided in the sales package (PRODUCT) are free from defects in

(PRODUCT) are free from defects in PRODUCT) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (materially defective PRODUCT)?

During the limited warranty period, the manufacturers authorized service representative will repair or replace at the manufacturers option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturers option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 68 Appendix I Limited warranty 4. What is not covered by this limited warranty?

This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or PRODUCT returned without valid proof of purchase (see item 6 below); -or-

Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service?

To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the users manual; a check of the PRODUCT controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 69 Appendix I Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must:

a. b. c. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty;

and Include valid proof of purchase (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturers responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/

provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 70 Appendix J Technical specifications RF frequency band 1921.536 MHz 1928.448 MHz Channels 5 Operating temperature Telephone base voltage

(AC voltage, 60Hz) Telephone base voltage

(AC adapter output) 32F 122F 0C 50C 96 127 Vrms 6VDC @400mA Handset voltage 2.2 3.0 VDC Charger voltage

(AC adapter output) 6VAC @300mA Replacement battery 2.4V 600mAH DECT 6.0 digital technology This technology digitally transmits your voice across multiple channels using the newly available DECT 6.0 frequency band. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than the 2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Extended range and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer range than before. 71 Appendix K Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My phone doesnt work at all. Make sure the power cord is securely plugged in. Make sure that the battery connector is securely plugged into the cordless handset. Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. Reset the telephone base. Unplug the units electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. You may need to purchase a new battery, please refer to Battery installation and charging, page 8, in this users manual. I cannot get a dial tone. First try all the suggestions above. Move the cordless handset closer to the telephone base. You might have moved out of range. I cannot dial out. If the previous suggestions dont work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company. Your line cord might be malfunctioning. Try installing a new line cord. First try all the suggestions above. Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. 72 Appendix K Troubleshooting Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dial-

ing, or dialing from another room in your home with less background noise. If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working electrical outlet not controlled by a wall switch. Move the cordless handset closer to the telephone base. You might have moved out of range. Reset the telephone base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible:

television sets, VCRs, or other cordless telephones. My cordless handset isnt performing normally. CONNECTING... displays on my cordless handset. Ensure that the telephone base is powered up. Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize. Move the cordless handset closer to the telephone base. You might have moved out of range. Reset the telephone base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. 73 Appendix K Troubleshooting The batteries will not hold a charge. I get noise, static, or weak signals even when Im near the telephone base. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible:

television sets, VCRs, or other cordless telephones. If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to The charge light is off in this Troubleshooting guide. Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. You may need to purchase a new battery. Please refer to Battery installation and charging, page 8, in this users manual. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see the following page). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible:

television sets, VCRs, or other cordless telephones. Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. 74 Appendix K Troubleshooting If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area. If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). I hear other calls while using my phone. Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. My cordless handset does not ring when I receive a call. Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this users manual. Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. The cordless handset may be too far from the telephone base. Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). 75 Appendix K Troubleshooting Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset to re-

establish its connection with the telephone base. Allow up to one minute for this to take place. Your line cord might be malfunctioning. Try installing a new line cord. My calls cut in and out while Im using my cordless hand-

set. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible:

television sets, VCRs, or other cordless telephones. Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. If your phone is plugged in with a modem or surge pro-

tector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area. If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). 76 Appendix K Troubleshooting The charge light is off. Make sure the power and line cords are plugged in cor-

rectly and securely. Unplug the units electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cord-

less handset and telephone base to reset. Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. My caller ID isnt working. Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone. Your caller must be calling from an area that supports caller ID. Both you and your callers telephone companies must use caller ID compatible equipment. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (page 6). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more infor-

mation about DSL filters. System does not receive caller ID when on a call. Make sure you subscribe to caller ID with call waiting features provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. 77 Appendix K Troubleshooting Incomplete messages. Difficulty hearing messages. System does not answer after correct number of rings. System announc-

es Time and day not set. System does not respond to remote commands. If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. If the systems memory becomes full during a message, the system stops recording and disconnects the call. If the caller's voice is very soft, the system may stop recording and disconnects the call. Press VOLUME to increase speaker volume. Make sure that the answering system is on (see page 44). If toll saver is activated, the number of rings changes to two when you have new messages stored (see page 48). If the memory is full or the system is off, the system will answer after 10 rings. You need to reset the answering system clock (see page 43). Make sure to enter your remote access code correctly

(see page 54). Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. There may be interference on the phone line you are using. Press dial pad keys firmly. 78 Appendix K Troubleshooting System does not record message. Make sure the answering system is on (see page 44). Make sure the memory of the answering system is not full. Outgoing announcement is not clear. When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone base. Make sure there is no background noise (TV, music, etc.) while recording. Common cure for electronic equipment. If the unit does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not seem to respond, do the following (in the order listed):

Disconnect the power to the telephone base. Disconnect the cordless handset battery, and spare battery, if applicable. Wait a few minutes. Connect power to the telephone base. Re-install the battery, and place the cordless handset into the telephone base. Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place. 79 Index A AC adapter, 6 Alert tones, 50 Answering calls, 21 Answering system, 41-54 Auto off, 22 B Battery charging, 8 Battery installation, 8 Base ringer volume, 49 Belt clip, 9 C Call intercept, 44 Call screening, 44 Call transfer, 29 Call waiting, 24 Caller ID (CID), 37 Clear voicemail indication, 19 add entries to phone directory, 40 delete entries, 40 dial entries, 40 from a record in the directory dialing, 36 D Deregistration, 60 Delete entries in the caller ID history, 40 Delete redial entries, 22 Dialing, Directory, 31 Display dial, 36 DSL, 6 dial number, 36 edit entries, 36 name search, 35 new entries, 32-33 caller ID history, 40 E Elapsed time, 21 Ending calls, 21 80 F Flash (switchhook flash), 24 H Hands speakerphone, 21 Handset key tone, 17 Handset language, 18 Handset locator, 23 Handset ringer tone, 17 Handset ringer volume, 16 Handset settings, 16-20 Handset voicemail indicator, 19 Headset, 9 I Intercom, 27 Incoming caller ID history, 40 Incoming calls, answering, 21 L Language, 18 Last number redial, 22 Lights, 55 M Making calls, 21 Memory match, 39 Missed calls indicator, 39 Mute, 25 N Names, Number of rings, 48 enter into directory, 33 search for, 35 O On-hook dialing, 21 Q Quick reference guide, 3-4 Index R Receiving calls, 21 Redial, 22 Registration, 59 Remote access, 54 Ringer silencing, 20 Ring tone options, 17 Ringer volume, base, 49 handset, 16 S Search for names, 35 Speakerphone, 21 T Technical specifications, 71 Telephone operating range, 71 Temporary ringer silencing, 20 Troubleshooting, 72-79 V Voicemail, 4, 55 Voicemail waiting indicator, 19 Voice prompts, 42 Volume controls, 16, 24, 49 81 Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code

(preset to 19). Remote command Action Play all messages ..................1 Play new messages ...............2 Delete the message ..............3 Delete all old messages .....33 Repeat or go back .................4 Stop ...............................................5 Help menu .................................*5 Skip the message ...................6 Record announcement ........*7 Turn system off or on ........0 End remote access call ......8 (or hang up) Model name: SL82118/SL82218/SL82318/

SL82418/SL82518/SL82558/SL82658 SL82518/SL82558/SL82658 Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in hina. Fold here. www.telephones.att.com 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in hina. Issue 5 AT&T 09/08.