FCC ID: EW780-8588-00 1.9GHz DECT Cordless Base Unit

Users manual MS2015 DECT 6.0 4-line corded Small Business System Deskset Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 68-69 of this manual. Please thoroughly read this users manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model number: MS2015 Type: DECT 6.0 4-line corded/cordless small business system deskset Serial number:

Purchase date:

Place of purchase:

Both the model and serial numbers of your AT&T product can be found on the bottom of the deskset. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service. Compatible with Hearing Aid T-Coil Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. T TIA-1083 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Parts checklist Check to make sure the telephone package includes the following items:

Users manual M2015 DECT 6.0 4-line corded Small Business System Deskset Quick start guide M2015 DECT 6.0 4-line corded Small Business System Deskset User's manual Quick start guide Deskset Handset with coiled cord installed Deskset power adapter Ethernet cable Wall mount bracket Users manual MS2015 DECT 6.0 4-line corded Small Business System Deskset Table of contents Getting started Quick reference guide .............................. 1 Introduction.................................................... 4 Planning your system................................ 5 Installation...................................................... 6 Table/desktop installation...................... 7 To mount the deskset on the wall . 8 Wall mount installation..........................10 Wall mount to tabletop installation................................................10 Adding and registering desksets .......11 To register a deskset to your MS2085 main console ........................11 Adding and registering a cordless handset.......................................................12 To register a cordless handset to your MS2015 deskset..........................12 Adding and registering a cordless headset.......................................................13 To register a cordless headset to your MS2015 deskset..........................13 Deregistering cordless handset or cordless headset....................................14 To deregister the cordless handset or headset from the MS2015 deskset .......................................................14 Adding a corded headset......................15 To add a corded headset to the deskset .......................................................15 System setup...............................................16 Menu settings..........................................16 Set extension number .........................17 Prime line ..................................................18 Network setup ........................................19 Network info ............................................21 Telephone settings Telephone setup ........................................22 Ringer volume.........................................22 Ringer tone...............................................23 Delay ring ..................................................24 Set Date/Time.........................................25 One Touch.................................................26 Assign a one-touch entry..................26 Review the one-touch entry ............28 Edit the one-touch key.......................28 Delete an one-touch key...................29 LCD Language .........................................30 Area codes................................................31 Key Tone ....................................................32 LCD contrast ............................................32 Dial mode..................................................33 AUTO-MUTE ..............................................33 Hold reminder .........................................34 Voice announce......................................34 Phone rename.........................................35 Set default.................................................35 Customer support .................................35 End a page ..............................................50 Telephone operation Telephone basic operation ...................36 Line indicators.........................................36 Making a call............................................36 On hook dialing (predialing) ............37 Using the speakerphone....................37 Answering a call ....................................37 Temporary ringer silencing...............37 Redial...........................................................38 Auto-redial................................................39 Options while on calls............................40 Call waiting...............................................40 Volume control .......................................40 Mute .............................................................41 Temporary tone dialing ......................41 Hold..............................................................42 Switching between lines....................42 Call privacy...............................................43 Chain dialing............................................44 Join a call in progress.........................45 Conference calls ....................................45 Intercom.........................................................47 Make an intercom call to an extension ...................................................47 Answer an intercom call....................47 End an intercom call............................47 Answer an incoming call during an intercom call.....................................47 Call transfer .................................................48 Blind transfer...........................................48 Transfer a call and speak to the receiving party........................................49 Answer a transferred call..................49 Voice page ....................................................50 Page a single device............................50 Page all devices .....................................50 Answer a page........................................50 Directory About the directory..................................51 Capacity .....................................................51 Create directory entries .........................52 Create a new directory entry ..........52 Review directory entries ....................52 Search directory.........................................53 Search by name .....................................53 Dial, delete or edit entries....................54 Display dial ...............................................54 Delete an entry.......................................54 Edit an entry ............................................54 Caller ID operation ...................................55 Memory match........................................55 Missed (new) calls indicator.............55 Review the caller ID information...55 View dialing options.............................56 Dial a call history entry......................56 Delete entries..........................................56 Save a call history entry to the directory.....................................................57 Reasons for missing caller ID information...............................................58 Answering system Private mailbox setup .............................59 Private mailbox on/off........................59 Private mailbox delay..........................59 Announcement .......................................59 Delete all private mailbox messages...................................................60 Record memo ..........................................60 Call intercept ...........................................61 Answering system setup........................62 Remote access code............................62 Message alert ..........................................62 Message Length .....................................63 Call screening..........................................63 Record time..............................................63 Answering system operation...............64 New message indication....................64 Message playback .................................64 Options during playback....................64 Remote access............................................65 Maintenance.................................................67 Important safety information ..............68 FCC part 68 and ACTA............................70 FCC part 15..................................................71 Limited warranty........................................72 Technical specifications .........................74 Getting started Quick reference guide CALL HISTORY Press to view caller ID information (page 55). DELETE While playing a message, press to delete the message (). While reviewing the caller ID information, press to delete an individual entry

(page 56). While predialing, press to delete digits (page 36). MENU/SELECT Press to enter the menu. While in the menu, press to select an item or save an entry or setting. MESSAGE WAITING indicator On when there are new or missed calls (page 64). ANS SYS keys Press to show the automatic answer options for that line (page 62). LINE 1-LINE 4 keys Press to make or answer a call on the desired line

(pages 36-37). CANCEL While in a menu, press to cancel an operation and exit the menu display. DIRECTORY Press to view directory information (52). Navigation keys While in menus, press items or change settings. Press REPEAT to return to the previous menu. to scroll through the menus, highlight or While entering names or numbers, press REPEAT or SKIP to move the cursor to the left or right. While playing back messages, press REPEAT once to repeat the mes-

sage, or press REPEAT twice to hear the previous message, or press SKIP to skip to the next message. 1 Getting started Quick reference guide One-touch keys, EXT 1-0 Press to intercom with the desired cordless extension number (page 26). MIC SPEAKER Press to turn on the speakerphone. Press again to turn it off (page 37). Directory card To write names on the directory card, follow the steps below:

1. Pull out the directory card. 2. Write the information on the directory card. 3. Replace the directory card and the plastic cover. 2 Getting started Quick reference guide FLASH During a call, press to answer an incoming call when you receive a call waiting alert

(page 40). HOLD Press to place an outside call on hold (page 42). INTERCOM When in idle mode, press to initiate an intercom call

(page 47). MUTE During a call, press to mute the microphone (page 41). During an incoming call, press to mute the ringer

(page 37). HEADSET When a corded headset is connected to the telephone base, press to get a line, answer a call or hang up (page 36). The red indicator is on when the headset is in use. Main menu The > symbol highlights a menu item. CONF Press to add another extension or outside line to an existing call (page 45). TRANSFER Press to transfer a call to an extension (page 48). AUTO REDIAL Press repeatedly to view the last 10 numbers dialed

(page 39). Press to redial a number up to ten times (page 39).

/VOLUME/ During a call, press to adjust the listening volume (page 40). During message playback, press to adjust the playback volume

(page 64). LOWER When assigning an One-touch key, press to store the number to the desired location.. System Setup Ringers Set Date/Time One Touch Phone Settings Registration Customer Support Main menu Using menus Menu Press MENU/SELECT to show the first menu item, System Setup. Press to scroll through menu items. or Press MENU/SELECT to select or save changes to a highlighted menu item. Press CANCEL to cancel an operation, exit the menu display or return to the idle screen. Press /REPEAT to back up to the previous menu. 3 Getting started Introduction This AT&T MS2015 telephone is not a standalone system. You must purchase the MS2085 Console and register this telephone with the Console before use. You can also register a MS2025 cordless handset to this telephone. The MS2015 telephone is hearing-aid compatible and can be connected to four incoming telephone lines. This telephone features a speakerphone for handsfree use and a headset jack compatible with most two-band 2.5mm headsets (sold separately). There are two additional ports, known as the LAN port and PC port. The Ethernet port allows the MS2015 telephone to connect with the MS2085 Console via a router. The PC port is for connecting the telephone to another device such as a personal computer. The MS2015 console enables paging, intercom, and call transfers between system extensions and is capable of connecting three parties (two external lines and a system extension) in the same conference call. This telephone also features a 32-number one- and two-touch memory for faster dialing and has a directory that can store up to 50 additional numbers with names. This telephone has a caller ID feature that supports caller ID with call waiting service. Caller ID services are subscriber services available from many telephone service provider for a fee. The telephone can store up to 200 caller ID entries. Your MS2015 telephone also features a built-in digital answering system with a private mailbox each that can store approximately 60 minutes of messages, memos and conversations or a total of up to 99 messages. You can access the answering system from a remote non-system touch-tone telephone or from another system telephone. This users manual contains detailed instructions for using your AT&T Small Business System MS2015 telephone. Please read this users manual before using this telephone. 4 Getting started Planning your system The MS2015 package includes only the telephone deskset. You have to purchase MS2085 main console and/or MS2025 cordless handset separately to expand your system. To order them, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. The MS2015 telephone can accommodate a cordless handset. Phone lines Ethernet switch

(up to 15 stations) M2015 M2085 Console Station

M2025 Cordless handset NOTES:

You must have modular telephone jacks and an electrical outlet not controlled by a wall switch near where you are installing the phone. Assign a different system extension number EXT XX to each system telephone (see the EXTENSION NUMBER section on page XX). We recommend assigning EXT 11 to an auto-attendant telephone. Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. 5 Getting started Installation Install the deskset close to a router and a power outlet not controlled by a wall switch. The telephone can be placed on a flat surface or vertically mounted on the wall. For optimum range and better reception, place the deskset in a central and open location. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack (page 7). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Your product may be shipped with a protective sticker covering the deskset and handset displays - remove them before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the deskset too close to:

Communication devices such as television sets, VCRs, or other cordless telephones. Excessive heat sources. Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. Excessive dust sources such as a workshop or garage. Excessive moisture. Extremely low temperature. Mechanical vibration or shock such as on top of the washing machine or work bench. 6 Getting started Table/desktop installation 1. Plug the end of the coiled handset cord into the HANDSET jack on the left side of the telephone. 2. Lift the kickstand as the arrow indicated below to detach it from the deskset. There are seven grooves designed to hold the deskset in different angles for maximum visibility. Snap the kickstand into the desired groove until it locks into place. 3. Install the Ethernet cable and power adapter as shown below. Plug the large end of the deskset power adapter into an electrical outlet not controlled by a wall switch. Plug one end of the Ethernet cable into the Ethernet jack at the back of the deskset. Router Plug the another end of the Ethernet cable into a router. Route the Ethernet cable and power cord through these slots. Plug the small end of the deskset power adapter into the power jack at the back of the deskset. IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 2. 7 Getting started Wall mount installation To mount the deskset on the wall 1. 2. Unplug the power adapter from the power outlet. Unplug the Ethernet cable from the router. Put the corded handset aside. Use a coin to rotate the handset tab 180 degrees. The protruding edge holds the corded handset when the phone is mounted on the wall. Handset tab Protruding edge 2. Lift the kickstand to detach it from the deskset, then snap it into the outermost groove until it locks into place. 3. Install the wall mount bracket to the deskset as shown below. Insert the upper tabs of the mounting bracket into the upper slots of the deskset. Press the lower tabs of the mounting bracket into the lower slots of the deskset until they lock into place. 8 Getting started Wall mount installation 4. Plug the Ethernet cable into the router and the power adapter into an electrical outlet not controlled by a wall switch. Standard wall plate Router 5. Align the upper wall mounting hole on the back of the deskset with the upper tab of the standard wall plate. Make sure the lower wall mounting hole on the mounting bracket also aligns with the lower tab of the standard wall plate. Push the deskset down until it clicks securely in place. 6. Bundle the Ethernet cable and power adapter cord neatly with twist ties. Router Router 9 Getting started Wall mount installation Wall mount to tabletop installation To change the deskset from the wall mount position to tabletop position, follow the steps below. 1. If the Ethernet cable and power adapter cord are bundled, untie them first. 2. Push the deskset up to remove it from wall. Unplug the Ethernet cable from the router. Unplug the power adapter from the power outlet. 3. See Table/desktop installation on page 7. Router 10 Getting started Adding and registering desksets The desksets must be registered to the main console before use. You must register each deskset separately. Make sure your deskset is installed properly. Start registration when the deskset screen shows IP obtained: XXX.XXX.X.X Press SELECT to proceed. To register a deskset to your MS2085 main console 1. The deskset shows IP obtained: XXX.XXX.X.X Press SELECT to proceed. before you begin registration. 2. On the main console, press MENU/SELECT. 3. The screen displays Enter the name of the Console that this phone is connected to. Then the screen displays Consoles name:

4. Use the dialing key on the deskset to enter the name of Console. Press DELETE to delete a character. Press and hold DELETE to delete all characters. Press /REPEAT or /SKIP to move the cursor left or right. Press MENU/SELECT to save. The screen displays Connecting to Console X... (Console X represents the deskset name). It takes up to 60 seconds to complete the registration. You hear a confirmation tone when the registration is successful. The deskset shows Deskset is connected to Console X and the deskset shows Deskset X (Deskset X represents the deskset name). L1 L2 L3 L4 IP obtained:

XXX.XXX.X.X Press SELECT To proceed L1 L2 L3 L4 Enter the name of the Console that this phone is connected to. L1 L2 L3 L4 Consoles name:

_ L1 L2 L3 L4 Connecting to Console X

... L1 L2 L3 L4 Deskset is connected to Console X Press any key on the deskset to confirm. The deskset screen displays Please set and extension number to this phone. L1 L2 L3 L4 Please set an extension number to this phone Press /REPEAT or /SKIP to choose the desired extension number. The extension ranges from 11 to 26. 9. Press MENU/SELECT to confirm. You hear a confirmation tone. L1 L2 L3 L4 Set Ext no. 11 5. 6. 7. 8. NOTE: If the registration is not successful, the deskset screen displays Deskset cannot connect to Console X with an error tone, the deskset screen displays Check Console in idle screen. Try the registration process again. 11 Getting started Adding and registering a cordless handset You can add a new cordless handset (MS2025, purchased separately) to your telephone system, but it must be registered with the MS2015 deskset before use. When first purchased, the expansion handset shows Choose Handset in Registration at base menu. And put handset on cradle to register. If the handset does not have enough power to proceed with the registration, you need to charge the new handset for at least five minutes (see Battery installation and charging in the cordless handset manual). Start registration when the handset screen shows Choose Handset in Registration at base menu. And put handset on cradle to register. To register a cordless handset to your MS2015 deskset 1. Make sure the cordless handset is out of the charger and the screen shows Choose Handset in Registration at base menu. And put handset on cradle to register. 2. On the MS2015 deskset, press MENU/SELECT. 3. Scroll down to Registration and press MENU/SELECT. 4. 5. 1. 2. Press MENU/SELECT again to select Handset. The deskset screen shows Registering handset... (Put handset on cradle to start). Place the unregistered cordless handset into the charger. The handset beeps once and begins registering to the MS2015 deskset. It takes up to 60 seconds to complete the registration. There is a beep sound when the registration is successful. The MS2015 deskset shows Handset registered and then the handset shows Handset X (Handset X represents the handset name). NOTES:

If the registration is not successful, the MS2015 main console screen displays Registration failed with an error tone. To reset the handset, remove the handset from the cradle. Try the registration process again. Make sure to remove all unregistered system handsets or cordless headset from the cradles before registering a new handset. 12 Getting started Adding and registering a cordless headset You can use this phone handsfree when you register a DECT 6.0 cordless headset to the MS2015 deskset. You can only register one cordless headset to the MS2015 deskset. The cordless headset must have a charged battery. Make sure the headset battery is properly installed. The telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit www.telephones.att.com/headsets for a list of compatible cordless headsets. To register a cordless headset to your MS2015 deskset 1. Place the headset in the headset charger and allow it to charge for at least five minutes before beginning registration. Make sure the headset is out of the headset charger before you begin registration. 2. On the MS2015 deskset, press MENU/SELECT. 3. Scroll down to Registration and press MENU/SELECT. 4. 5. Set your headset to discoverable mode, refer to the users manual of your headset for instructions. or to scroll to DECT Headset then press MENU/SELECT. The Press MS2015 deskset shows Registering DECT Headset... It takes up to 60 seconds to complete the registration. 6. The MS2015 deskset shows DECT Headset registered and you hear a confirmation tone when the registration is successful. Refer to the users manual of your cordless headset for more details on registration. For a list of compatible DECT 6.0 cordless headset, visit www.telephones.att.com/headsets. 13 Getting started Deregistering cordless handset or cordless headset You may need to deregister your cordless handset or headset when you have a registered handset or headset and need to replace one. Please read all the instructions on this page before beginning the deregistration process. Please make sure the telephone system is not in use before deregistration. To deregister the cordless handset or headset from the MS2015 deskset 1. On the deskset, press MENU/SELECT. 2. Scroll down to Registration and press MENU/SELECT. 3. Scroll down to Deregistration and press MENU/SELECT. 4. Press MENU/SELECT. 5. Press MENU/SELECT to choose Handset.

-OR-

Press or to choose DECT Headset. 6. The deskset screen shows Deregister Handset? Press <SELECT> to confirm if you selected HANDSET, or Deregister DECT Headset? Press

<SELECT> to confirm if you selected DECT Headset. Press MENU/SELECT to confirm. 7. The deskset shows Deregistering. It takes up to 10 seconds to complete the deregistration. If you are deregistering the cordless handset, the deskset shows Handset deregistered and a confirmation tone when the deregistration is successful. If you are deregistering the DECT headset, the deskset shows DECT Headset deregistered and a confirmation tone when the deregistration is successful. NOTES:

1. 2. 3. If the deregistration process is not successful, you might need to reset the system and try again. To reset, you can press CANCEL on the deskset. You can also reset the deskset by unplugging the power from the deskset and plugging it back in. To register a cordless handset again, refer to the registration information on page 12. To register a cordless headset again, refer to the registration information on page 13. 14 Getting started Adding a corded headset You can use this telephone handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5mm corded headset. To purchase a headset, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. To add a corded headset to the deskset Plug a 2.5 mm headset into the HEADSET jack on the side of the deskset. Side view of the deskset If you have corded and cordless headsets connected to your deskset, the HEADSET NOTE: If you have corded and cordless headsets connected to your deskset, the button only controls the corded headset. 15 Getting started System setup Menu settings Use this menu to change the telephone system settings. 1. Press MENU/SELECT when in idle mode (when the telephone is not in use) telephone is not in use) is not in use) to enter the main menu. Press The > symbol indicates the selected menu item. Press MENU/SELECT to select the menu item. Press CANCEL to exit setup without making changes. to scroll to the feature to be changed. to scroll to the feature to be changed. 2. 3. 4. or NOTE: Press CANCEL to cancel an operation, exit the menu display, or return to idle mode. 16 Getting started System setup Set extension number Each individual phone in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done automatically when the phone is initially setup. To change the extension number:

1. When the telephone is idle, press MENU/SELECT. 2. Press MENU/SELECT to choose System Setup. 3. 4. 5. 1. 2. or Press MENU/SELECT. to scroll to Set Ext. No. then press The screen displays Set Ext No. Press /REPEAT or /SKIP to choose the desired extension number (11-26). Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. NOTES:

If the extension number is already being used, the screen displays Extension number already in use briefly and you hear an error tone. If you want to assign an extension number that is already being used, see MS2085 main console users manual to replace the number. 17 Getting started System setup Prime line Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you lift the handset, press SPEAKER or HEADSET (if a headset is connected) to make an outside call. To set the prime line:

1. When the telephone is idle, press MENU/SELECT. 2. Press MENU/SELECT to choose System Setup. 3. or Press MENU/SELECT. to scroll to Prime Line then press 4. Press or to choose the desired line and then press MENU/SELECT. NOTE: If you choose the line that is not connected to the telephone wall jack, the console If you choose the line that is not connected to the telephone wall jack, the console main console displays No line connects to Line X. But settings will still be saved. and you hear a notification tone. 18 Getting started System setup Network setup The deskset must have an IP address locating its connection with the router/

SIP server. You can set the deskset to obtain IP from a DHCP server or assign a specific IP on your own. To enable the Auto set IP:

1. When the telephone is idle, press MENU/SELECT. 2. Press MENU/SELECT to choose System Setup. 3. Press or to scroll to Network Setup then press MENU/SELECT. 4. Press or to scroll to Auto set IP then press MENU/SELECT. 5. Press or to scroll to Yes then press MENU/SELECT. 6. 7. 8. The screen displays Obtain IP from DHCP server? Press MENU/SELECT to save the setting. There is a confirmation tone. The screen displays Obtaining IP from DHCP server Please wait... The process takes up to one minute. There is a confirmation tone when the IP is successfully assigned. The screen displays IP obtained: XXX.XXX.X.X Check network info? Press MENU/SELECT to read the network info, or press CANCEL to return to the main menu. If the IP did not successfully retrieved, the screen displays Unable to obtain IP. Please check DHCP server. briefly, and then Set static IP to this extension? You may press MENU/SELECT to enter the Static IP setting. 19 Getting started System setup If you want to switch from Auto set IP to Set static IP, you have to change disable the auto IP setting first. To disable the Auto set IP:

1. When the telephone is idle, press MENU/SELECT. 2. Press MENU/SELECT to choose System Setup. 3. Press or to scroll to Network Setup. Press MENU/SELECT. 4. Press or to scroll to Auto set IP. Then press MENU/SELECT. 5. Press or to scroll to No. Press MENU/SELECT. The main console To enable the Static IP:

1. When the telephone is idle, press MENU/SELECT. 2. Press MENU/SELECT to choose System Setup. 3. Press or to scroll to Network Setup. Press MENU/SELECT. 4. Press or to scroll to Static IP. Then press MENU/SELECT. 5. The screen displays Enter static IP. 6. Use the dialing keys to enter a specific IP. Press DELETE to delete a character. Press and hold DELETE to delete all characters. Press /REPEAT or /SKIP to choose Add dot, then press MENU/SELECT to add a dot. to add a dot.. Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT. 7. There is a confirmation tone when a valid IP is entered. The screen displays IP obtained: XXX.XXX.X.X Check network info? Press MENU/SELECT to read the network info, or press CANCEL to return to the main menu. If the IP entered is invalid, the screen displays IP is invalid. briefly and then returns to the Enter static IP screen. 20 Getting started System setup Network info Use this feature to view the information of IP address, subnet mask, router/

gateway, DNS servers, DHCP server of the telephone system. To check the network information:

1. When the telephone is idle, press MENU/SELECT. 2. Press MENU/SELECT to choose System Setup. 3. Press or to scroll to Network Info. Press MENU/SELECT. 4. Press or to browse through the network information. 21 Telephone settings Telephone setup Ringer volume Use this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the MS2015 deskset stores the volume setting for all lines. icon appears on the deskset screen. The 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Ringers then press MENU/SELECT. 3. Press MENU/SELECT again to select Ringer volume. 4. 5. Press

, volume.

,or VOLUME on the deskset to adjust the ringer Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. NOTE: The ringer volume also determines the ringer volume for intercom calls (page 47). If the deskset ringer volume is set to off, that deskset is silenced for all incoming calls, including intercom calls. 22 Telephone settings Telephone setup Ringer tone Use this feature to choose one of the seven ringer tones for incoming calls. You can choose different ringer tones for different lines so you can easily identify which line is calling. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Ringers then press MENU/SELECT. 3. Press or to scroll to Ringer tone then press MENU/SELECT. 4. Press /REPEAT or /SKIP to select the desired line (Line 1, Line 2, Line 3 or Line 4). 5. Press or to select a desired ringer tone. 6. Repeat steps 4-5 above to choose ringer tones for other lines if desired. 7. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. NOTE: If you turn off the ringer volume, you will not hear ringer tone samples. 23 Telephone settings Telephone setup Delay ring Use this feature to set the length of time before an incoming call will ring. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Ringers then press MENU/SELECT. 3. Press or to scroll to Delay ring then press MENU/SELECT. 4. Press REPEAT or SKIP to select a desired line (Line 1, Line 2, Line 3 or Line 4). 5. Press or to scroll to the desired time (2 seconds to 30 seconds). 6. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 24 Telephone settings Telephone setup Set Date/Time The answering system displays the date and time of the message while playing messages. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. Follow the steps below to set the month, day, year and time:

1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Set Date/Time then press MENU/SELECT. 3. Press or to scroll to Date and time then press MENU/SELECT. 4. Use the dialing keys to enter the day, month and year. 5. Press MENU/SELECT to move to the time editing. 6. Use the dialing keys to enter the hour and minute. 7. Press /REPEAT or /SKIP to select AM or PM, or press 2 for AM or 7 for PM. 8. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. NOTES:

1. 2. The time is in a 12-hour format. If you set an invalid time, you will hear an error tone after pressing MENU/SELECT to save the setting. If the date and time are not set when a message is recorded, the system does not display date and time on the screen while playing messages. 25 Telephone settings Telephone setup One Touch This telephone has 32 one-touch locations (speed dial locations) where you can store the phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. You can access the first 16 locations using only the one-touch buttons. To access the remaining 16 locations, press LOWER and then the one-

touch button for the desired location. You might wish to write the names or telephone numbers of the one-touch entries on the directory card, using the light gray spaces for the first 16 locations and the white spaces for the second 16 locations. Assign a one-touch entry Use the following steps to program the one-touch keys. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to One Touch then press MENU/SELECT. 3. Press or to scroll to Program then press MENU/SELECT. 4. The screen displays Enter Number. 5. Use the dialing keys to enter a telephone number (up to 24 digits). Press DELETE to delete a digit. Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press MENU/SELECT. A P appears on the screen. to choose Add Pause, then press or Store a signal for switching to temporary tone signalling. If you have dial pause (rotary) service, this signal is required for some special to choose Add Tone, then press MENU/SELECT. A T services. Press appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. or You can store the flash signal required by some special services as part of a dialing sequence. Press MENU/SELECT. A F appears on the screen. Continue storing the number as usual. to choose Add Flash, then press or 6. or to choose Done then press MENU/SELECT to save the setting Press and return to the previous menu. There is a confirmation tone. To exit without to choose CANCEL then press MENU/SELECT, making changes, press or press CANCEL to previous menu.Assign a one-touch entry (continued) or 26 Telephone settings Telephone setup 7. The screen displays Press a 1-touch key to save the number. 8. Press the desired one-touch key to store a the telephone number in the upper location.

-OR-

Press LOWER, then press the desired one-touch key to store the telephone number in the lower location. 9. Press or to choose Done, then press MENU/SELECT to save the setting. 10. The screen displays Number saved to 1-touch key briefly, and then One Touch #XX (X represents the one-touch location) and the telephone number. NOTE: If the one-touch location already has an assigned number, the screen displays Replace 1-touch key memory? Press MENU/SELECT to replace the old number with the new one. 27 Telephone settings Telephone setup Review the one-touch entry 1. When the telephone is idle, press MENU/SELECT. 2. 3. 4. or Press MENU/SELECT. to scroll to One Touch then press or Press MENU/SELECT. to scroll to View then press or Press the One-touch location number, the telephone number. to scroll to the desired one-touch location. The screen displays To dial a one-touch entry 1. When the telephone is idle, press the one-touch button for the destination party in the upper location.

-OR-

When the telephone is idle, press LOWER, then press the one-touch button for the destination party in the lower location. 2. Lift the handset or press SPEAKER to dial the call. Edit the one-touch key 1. When the telephone is idle, press MENU/SELECT. 2. 3. or Press MENU/SELECT. to scroll to One Touch. then press or Press MENU/SELECT. to scroll to View then press 4. Press or to scroll to the desired one-touch location. 5. Press /REPEAT or /SKIP to scroll to Edit, then press MENU/SELECT. 6. The screen displays Edit Number. Use the dialing keys to edit the number. Press DELETE to delete a digit. Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press to choose Add Tone, then press MENU/SELECT. A P appears on the screen. or Store a signal for switching to temporary tone signalling. If you have dial pause (rotary) service, this signal is required for some special services. Press A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. to choose Add Tone, then press MENU/SELECT. or 28 Telephone settings Telephone setup Edit the one-touch key (continued) Store a signal for switch to temporary tone dialing. Press choose Add Tone, then press MENU/SELECT. A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. to or You can store the flash signal required by some special services as part of a dialing sequence. Press MENU/SELECT. A F appears on the screen. Continue storing the number as usual. to choose Add Flash, then press or 7. Press /REPEAT or /SKIP toto scroll to Done then press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. Delete an one-touch key 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to One Touch then press MENU/SELECT. 3. Press or to scroll to View then press MENU/SELECT. 4. Press or to scroll to the desired one-touch location. 5. Press /REPEAT or /SKIP to scroll to Delete, then press Delete memory?

6. Press MENU/SELECT to confirm. There is a confirmation tone. To exit without making changes, press CANCEL. 29 Telephone settings Telephone setup LCD Language This feature allows you to change the language used for all screen displays. The language settings on the main console and desksets are independent. By default, the language is set to English. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. Press or to scroll to LCD Language then press MENU/SELECT. 4. Press or to select English, Franais or Espaol. 5. Press MENU/SELECT again to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 30 Telephone settings Telephone setup Area codes Use this feature to program this system to recognize one home area code and up to four local area codes. This feature makes it easy for you to place a call from the caller ID log. If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID information only displays the seven digits of the telephone number, and when you dial from the call log, only seven digits are dialed. If you must dial 10 digits (the area code and telephone number) for local calls, enter 000 for the home area code and enter your area code as a local area code. Then, if you receive a call from within your area code, the screen displays all 10 digits of the telephone number, and when you dial from the call log, all 10 digits are dialed. If you have more than one area code for your region, enter those area codes as local area codes. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. Press or to scroll to Area Codes then press MENU/SELECT. 4. or Press area code 5. Press MENU/SELECT to edit it. to scroll to Home area code or Local area code 1 - Local 5. Use the dial pad keys to enter a three-digit area code. Press DELETE to delete a digit. Press and hold DELETE to delete all digits. 6. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 31 Telephone settings Telephone setup Key Tone The deskset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. Press or to scroll to Key Tone then press MENU/SELECT. 4. Press or to choose On or Off. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. LCD contrast Use this feature to adjust the screen contrast to one of eight levels to optimize readability in different lighting conditions. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. or Press MENU/SELECT. to scroll to LCD Contrast then press 4. Press or to choose the desired screen contrast level (Level 1 - Level 8). 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 32 Telephone settings Telephone setup Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. Press or to scroll to Tone/Pulse then press MENU/SELECT. 4. Press or to choose Tone or Pulse. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. AUTO-MUTE Use this feature to choose whether a page will broadcast on your deskset when you receive a page. If you set AUTO-MUTE to Off, you can hear on the deskset when you receive a page. If you set AUTO-MUTE to On, the MUTE light turns on, and a page is muted when you receive a page, unless you press MUTE to unmute the page. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. Press or to scroll to AUTO-MUTE then press MENU/SELECT. 4. Press or to choose On or Off. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 33 Telephone settings Telephone setup Hold reminder When this feature is on and there is a call on hold for more than three minutes, the deskset beeps once every 30 seconds. To turn this feature on or off:

1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. 4. 5. or or to scroll to Hold reminder then press MENU/SELECT. to scroll to On or Off. Press Press Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. Voice announce The caller ID announce feature lets you know who is calling without having to look at the display. When you have an incoming call, the handset and/or base speaks Call from... and the name of the caller based on the directory or caller ID information. If the callers name is private or unknown, the phone number up to the last 11 digits will be announced. If the callers phone number is also private or unknown, no information will be announced. By default, the caller ID announce feature is programmed On. To change the setting:

1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. 4. 5. or or to scroll to Voice Announce then press MENU/SELECT. to scroll to On or Off. Press Press Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 34 Telephone settings Telephone setup Phone rename Use this feature to rename the deskset (up to 12 characters). To change the setting:

1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. to scroll to Phone Rename then press MENU/SELECT. 3. 4. or Press Use the dialing key keys to change the name. Press /REPEAT or /SKIP to move the cursor left or right. Press DELETE to delete a character. Press and hold DELETE to delete all characters. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. Set default Use this feature to reset all feature settings for this Console to their default settings. The messages stored in the mailbox will not be reset. To reset all feature settings to default:

1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Phone Settings then press MENU/SELECT. 3. 4. or Press Press MENU/SELECT. There is a confirmation tone. to scroll to Set Default. Customer support Use this feature to display the AT&T website. 1. When the telephone is idle, press MENU/SELECT. 2. Press or to scroll to Customer Support then press MENU/SELECT. 3. Press CANCEL to return to the previous menu. 35 Telephone operation Telephone basic operation The telephone comes programmed to use line 1 (default primary line) for calls when you do not press a line key. When you answer a call, the telephone automatically selects the ringing line. Line indicators Each of the four indicators on LINE 1-LINE 4 indicate the state of the corresponding telephone line. On when the corresponding line is in use. Flashes slowly when the line is on hold. Flashes slowly when there is an incoming auto attendant answering or transferring call on the corresponding line. Flashes rapidly when there is an incoming call or a transferring call on the corresponding line. Making a call To make a call from the deskset:

1. Lift the handset or press SPEAKER.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset. 2. Wait for a dial tone, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). To end a call from the deskset:

Place the handset on the deskset to hang up.

-OR-

If you are using the speakerphone, press SPEAKER to hang up. NOTE: The elapsed time is not affected by accessing services from your telephone service provider. 36 Telephone operation Telephone basic operation To make a call with a corded headset:

Make sure a corded headset is connected to the deskset (page 15). 1. Press HEADSET on the deskset. 2. Wait for a dial tone, then dial the number. 3. To hang up, press HEADSET. To make a call with a cordless headset:

You can make a call using a registered cordless headset and the dial pad on the deskset. 1. Press the ON/OFF button on the cordless headset. 2. Wait for a dial tone, then dial the number on the base. 3. To hang up, press thethe ON/OFF button. On hook dialing (predialing) 1. Enter the telephone number. Press DELETE to make corrections. 2. Lift the handset or press SPEAKER to dial.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset. Using the speakerphone During a call, press and normal handset use. Press the deskset to hang up. SPEAKER to switch between handsfree speakerphone SPEAKER again or place the handset on Answering a call To answer a call:

Lift the handset, press registered cordless headset. SPEAKER, HEADSET or the ON/OFF button on a

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset. Temporary ringer silencing Press MUTE while the telephone is ringing to silence the ringer temporarily on the deskset only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume. 37 Telephone operation Telephone basic operation Redial The last 10 telephone numbers dialed (up to 32 digits) are stored in system memory. To view and dial the 10 most recently dialed numbers:

1. Press AUTO REDIAL to enter the redial list and display the most recently called number. 2. Press or to view other recently called numbers. 3. Press CANCEL to exit the redial list. To redial a number:

To dial the displayed number, lift the handset, or press lift the handset, or press or HEADSET. SPEAKER To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset. To delete a number:

While the screen displays the desired number, press DELETE to delete the number from the redial memory. 38 Telephone operation Telephone basic operation Auto-redial Use this feature to automatically redial a number up to ten times. The telephone uses the prime line to redial numbers if you have set the prime line (page 18). 1. Press the desired line when necessary. 2. 3. 4. 5. Press AUTO REDIAL to enter the redial list and display the most recently called number. While the screen displays the desired number, press /REPEAT or /SKIP to choose Auto redial, then press MENU/SELECT. The telephone calls the desired number using the speakerphone. The screen displays Redial in XX secs. When the other party answers, you will need to take an action to speak with the other party. To answer the call, lift the handset, press SPEAKER or HEADSET. While auto-redial is active:

After a call is placed, if the line is busy, you will hear a busy tone for five seconds before the set hangs up. Thirty seconds later, the call will be redialed. This process repeats up to 10 times or until the called number is no longer busy. If the line is still busy after 10 attempts, no more attempts are made. If the line is ringing but no party answers after two attempts, no more at-

tempts are made. If you want to turn off the auto-redial feature during the 30-second waiting time, press CANCEL. 39 Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are in the middle of a call. Press FLASH to put your current call on hold and take the new call. Press FLASH at any time to switch back and forth between calls. Volume control Use this feature to independently set the listening volume to one of six levels for each of the listening options (corded handset, corded headset and speakerphone). While using each, press VOLUME to adjust the listening volume. While adjusting the volume for the corded handset or the corded headset you hear a triple beep when you reach the minimum or maximum volume setting. 40 Telephone operation Options while on calls Mute Use this feature during a telephone conversation to silence the microphone. You can hear the caller, but the caller cannot hear you. To mute a call:

Press MUTE. When mute is on, the MUTE light flashes; the screen also displays MUTE. To take a call off mute:

Press MUTE again and resume speaking. NOTE: Transferring the call, changing lines or putting a call on hold also cancels the mute function. Temporary tone dialing If you have dial pulse (rotary) service only, use this feature to temporarily switch dial pulse to touch-tone dialing during a call by pressing TONE . During a call:

1. Press TONE . 2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call. 41 Telephone operation Options while on calls Hold Use this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press and release HOLD. The LINE 1-LINE 4 indicator for the line on hold flashes slowly. After the call has been on hold for more than three minutes, a beep sounds every 30 seconds. (To turn off the reminder beep, see Hold reminder on page 34). If you are using the speakerphone, the speakerphone turns off automatically when you press HOLD. To release the hold, press and release LINE 1-LINE 4 of the call on hold. NOTES:

1. A call on hold after 10 minutes is automatically forwarded to the auto attendant, even if the auto attendant is not activated. To keep a call on hold longer than 10 minutes, release the held call within 10 minutes and then place the call on hold again. 2. You cannot put an intercom call on hold. Switching between lines Use this feature to switch between lines during an outside call:

1. 2. Press LINE 1-LINE 4 of another telephone line to make or answer another call. The current call is put on hold automatically. To return to the first call, press the original LINE 1-LINE 4. The second line is put on hold automatically. 42 Telephone operation Options while on calls Call privacy To ensure call privacy, this telephone allows only one set at a time to use a line. You can also block all system handsets from joining a phone conversation (see page 45 for instructions for joining calls). To enable call privacy:

During the call, press MENU/SELECT to select Call Privacy. Press to choose On, then press MENU/SELECT. Any other extensions are dropped Any other extensions are dropped and no extensions can join the call. If another extension tries to access the line you are using, its screen displays Privacy. or To cancel call privacy:

1. 2. 3. During the call, press MENU/SELECT to select call privacy. Press to choose Off, then press MENU/SELECT. Other telephones can now join the Other telephones can now join the call by pressing the appropriate line key. or NOTES:

Call privacy is automatically canceled when you end a call. You cannot set call privacy during intercom or conference calls. Call privacy applies only to system telephones. It does not affect non-system phones using the same line(s). 43 Telephone operation Options while on calls Chain dialing While you are on a call, you can initiate a dialing sequence from the numbers in the directory. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory. To access the directory while on a call:

1. 2. During the call, press DIRECTORY, then press desired entry. or toto scroll to the Press MENU/SELECT to dial the desired entry. To exit without making changes, press CANCEL and continue with the conversation. and continue with the conversation. To access the call history while on a call:

1. 2. During the call, press CALL HISTORY, then press desired entry. or toto scroll to the Press MENU/SELECT to dial the desired entry. To exit without making changes, press CANCEL and continue with the conversation. and continue with the conversation. NOTE: You cannot edit a directory entry while on a call. See pages 51-55 for more details about the directory. To access the one touch entry while on a call:

1. During the call, press the desired one touch key to dial an entry in the upper location.

-OR-

During the call, press LOWER, then press the desired one-touch key to dial an entry in the lower location. 44 Telephone operation Options while on calls Join a call in progress Use this feature to join in an ongoing call on any line that does not have call privacy set (see Call privacy on page 43 for more information). The screen displays Conf. when the line is in use. Press and hold the desired LINE 1-LINE 4 on the deskset to join in the call, which becomes a three-way conference (page 45). NOTE: When you try to join an ongoing call on a line with call privacy on, the screen displays Privacy and you hear four beep tones. Conference calls Use this feature to set up a conference call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first because an intercom call cannot be placed on hold. The system supports a maximum of three extensions to have conference call with two outside calls at a time. To make a conference call:

1. Make or answer an outside call. 2. Press HOLD and call someone on another line, or start an intercom connection.

-OR-

Call someone on another line, or intercom someone. The first line is automatically put on hold. 3. Press CONFERENCE at any time to begin the conference call. To talk privately with one party:

1. Press HOLD to place both lines on hold. 2. Press LINE 1-LINE 4 to talk privately with the person on that line. 3. Press CONFERENCE to resume the conference call. To drop one line:

1. Press LINE 1-LINE 4 to activate the line you want to drop and place the handset on the deskset to hang up or press put on hold automatically. SPEAKER. The other line is 2. Press LINE 1-LINE 4 to resume the call and lift the handset on the deskset. 45 Telephone operation Options while on calls To drop an intercom:

Press LINE 1-LINE 4 to activate the external call. The intercom call drops automatically. To end a conference call:

Place the handset on the deskset to hang up or press SPEAKER. The call does not terminate until all extensions hang up. NOTES:

1. 2. 3. If an internal party hangs up, the ongoing call becomes a two-way conversation. You cannot make any conference calls if all four telephone lines are in use. If you are experiencing difficulty in using the conference features on this telephone, please consider using AT&Ts complete line of teleconference services to find a solution that best meets your needs. AT&T TeleConference Services reduces travel time and expenses while increasing productivity wherever people are located, enabling you to host truly virtual meetings and share important information in real time. To sign up for AT&T TeleConference Services, go to:

www.att.com/orderconference for details. 46 Telephone operation Intercom You can use the intercom feature for conversations between the system and an accessory device, or between two accessory devices. When the system is on one or more external calls, accessory devices can make intercom calls with each other. If you have a cordless headset, it can only receive intercom calls. Each individual phone in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done automatically when the phone is initially setup. NOTE: A deskset connected to AC power but not to any telephone lines can still intercom with charged and registered accessory cordless accessory. Make an intercom call to an extension 1. Press INTERCOM on the deskset while on a call:

2. Press MENU/SELECT to choose Intercom. 3. Press the desired one touch location, refer to To dial a one-touch entry on page 28.

-OR-

Press or to scroll to a desired extension, then press MENU/SELECT. 4. The screen displays Intercom to: Device X (Device X represents the name of destination device). NOTES:

1. 2. 3. Before the intercom call is answered, you can cancel the intercom by pressing CANCEL or END. The intercom call automatically cancels if the call is unanswered after one minute. Press MUTE to temporarily silence the intercom ringer. Answer an intercom call When you receive an intercom call, you hear a ringing tone and your screen displays Intercom from: Device X (Device X represents the name of the calling device). Lift the handset or press Lift the handset or press SPEAKER to answer. End an intercom call Place the handset back to the deskset or press SPEAKER if you are using the speakerphone. Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. To answer the call, press LINE 1-LINE 4. The intercom call ends automatically. 47 Telephone operation Call transfer You can transfer a call to any other system telephone. Once you transfer a call, it can be answered by any system telephone, not just at the extension you called. Blind transfer While on a call, you can transfer a call directly without notifying the desired extension:

1. Press TRANSFER on the deskset while on a call:

2. Press the one-touch key for the desired extension, refer to for the desired extension, refer to for the desired extension, refer to To dial a one-

touch entry on page 28.

-OR-

Press or to scroll to the desired extension, then press to scroll to the desired extension, then press press MENU/SELECT. 3. The current line is put on hold. The destination handset rings and the call is answered by pressing LINE 1-LINE 4. You hear a short tone from the deskset. The outside call is automatically transferred to the desired extension. 4. Put the corded handset on the deskset or press SPEAKER to hang up.

-OR-

You can resume the call by pressing the corresponding flashing line key LINE 1-LINE 4 before the desired extension answers the call. You hear a beep tone every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see Hold reminder on page 34). NOTES:

1. 2. If the desired extension does not answer the intercom call within one minute, the extension rings as an incoming call to remind the extension user. If the outside call is put on hold for 10 minutes, it is automatically transferred to the auto attendant. The deskset returns to idle mode. 48 Telephone operation Call transfer using intercom Transfer a call and speak to the receiving party You can transfer a call and speak to the receiving party before completing the transfer while on a call:

1. Press INTERCOM on the deskset while on a call:

2. Press MENU/SELECT to choose Intercom. 3. Press the desired one touch location, refer to To dial a one-touch entry on page 28.

-OR-

Press or to scroll to a desired extension, then press MENU/SELECT. 4. The current line is put on hold. The destination extension rings and the call is answered. You can now talk to the destination party. 5. Press TRANSFER to transfer the call to the destination extension. You hear a beep tone every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see Hold reminder on page 34). NOTE: If the desired extension does not answer the intercom call within one minute, the extension rings as an incoming call to remind the extension user. Answer a transferred call When you hear a short intercom ring from the deskset:

Lift the handset to intercom with an extension. You can talk privately with the extension before picking up the outside call that is on hold. Press the blinking LINE 1-LINE 4 when you are ready to talk to the outside call. Other options for answering the transferred call:

To answer using the deskset speakerphone, press pressing LINE 1-LINE 4. SPEAKER before To answer handsfree using the corded headset, press HEADSET before pressing LINE 1-LINE 4. 49 Telephone operation Voice page You can directly broadcast messages to the speakerphone of any extension. The extension you called can respond by pressing the INTERCOM to begin a two-way communication. Any registered cordless handset/deskset can make a page with each other or with the main console. Page a single device 1. Press INTERCOM on the deskset while on a call:

2. Press or to scroll to Page, then press MENU/SELECT. 3. Press or to scroll to a desired extension, then press MENU/SELECT. 4. 5. When the connection is made, both the caller and the destination party hear three beeps. Speak into the base speakerphone. Your voice is broadcast to the desired extension. The destination party can now respond. Page all devices 1. Press INTERCOM on the deskset while on a call:

2. Press or to scroll to Page all, then press MENU/SELECT. 3. Press or to scroll to a desired extension, then press MENU/SELECT. 4. When the connection is made, both the caller and the destination party hear three beeps. Speak into the base speakerphone. Your voice is broadcast to the desired extension. Answer a page 1. Press INTERCOM on the deskset while on a call:

2. Press or to scroll to Page all, then press MENU/SELECT. 3. Press or to scroll to a desired extension, then press MENU/SELECT. 4. When the connection is made, both the caller and the destination party hear three beeps. Speak into the base speakerphone. Your voice is broadcast to the desired extension. End a page Press INTERCOM, SPEAKER or place the handset back to the deskset to end page. 50 Directory About the directory Use the directory to store names and phone numbers. Directory entries are not shared with other extensions. Each extension has its own directory. Capacity The directory of this deskset can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for names and 30 digits for telephone numbers. A convenient search feature can help you quickly find and dial numbers (page 53). If there are already 50 entries, the screen shows Memory is full. You cannot store a new number until you delete one. If you try to view the directory when there are no entries, the screen displays Directory empty. 51 Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. 1. When the telephone is idle, press DIRECTORY. 2. Press MENU/SELECT to add an entry. 3. Use the dialing keys to enter the name. Press DELETE to delete a character. Press and hold DELETE to delete all characters. Press /REPEAT or /SKIP to move the cursor to the left or right. 4. Press MENU/SELECT to save. Use the dialing keys to enter the number. Press DELETE to delete a digit. Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press MENU/SELECT. A P appears on the screen. to choose Add Pause, then press or Store a signal for switching to temporary tone signalling. If you have dial pulse (rotary) service, this signal is required for some special services. Press A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. to choose Add Tone, then press MENU/SELECT. or Store a signal for switch to temporary tone dialing. Press choose Add Tone, then press MENU/SELECT. A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. to or You can store the flash signal required by some special services as part of a dialing sequence. Press MENU/SELECT. A F appears on the screen. to choose Add Flash, then press or 5. Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT. To exit without making changes, press CANCEL. Review directory entries 1. When the telephone is idle, press DIRECTORY. 2. or Press alphabetically by the first letter in the name. to browse through the directory. Entries appear 3. Press CANCEL to cancel an operation and return to idle mode. 52 Directory Search directory Search by name Follow the steps below to search for directory entries on the deskset. 1. When the telephone is idle, press press MENU/SELECT twice to select Directory.

-OR-

Press Press DIRECTORY on the deskset. 2. Press or to browse through the directory. browse through the directory. 3. When a name appears, press the dial pad keys (2-9) to start a name search. The directory shows the first name beginning with the first letter associ-

ated with the dial pad key if there is an entry in the directory beginning with that letter. If there is no entry matching the letter you press, it remains in the current entry. 4. To see other names starting with the letters on the same dial pad key, keep pressing the key. The names appear in alphabetical order. For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:

If you press 5 (JKL) once, you see Jennifer. If you press 5 (JKL) twice, you see Kevin. If you press 5 (JKL) three times, you see Linda. If you press 5 (JKL) four times, you see Jennifer. To view Jessie, press whilewhile Jennifer is displayed. 53 Directory Dial, delete or edit entries You can dial, delete or edit a directory entry (name and number) when it is shown on the deskset screen. You can use the directory review

(page 52) or search (page 53) to show an entry. Display dial When a number is displayed on the screen, you can dial the number by lifting the corded handset, pressing SPEAKER or LINE 1-LINE 4 for the desired line. Delete an entry 1. When a directory entry appears, press DELETE . 2. The screen displays Delete Contact? Press MENU/SELECT to confirm. You hear a confirmation tone. Edit an entry 1. When a directory entry appears, press MENU/SELECT. 2. Use the dialing keys to edit the name. Press DELETE to delete a character. Press and hold DELETE to delete all characters. Press /REPEAT or /SKIP to move the cursor to the left or right. 3. Press MENU/SELECT to save. Use the dialing keys to edit the number. Press DELETE to delete a digit. Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press MENU/SELECT. A P appears on the screen. to choose Add Pause, then press or Store a signal for switching to temporary tone signalling. If you have dial pulse (rotary) service, this signal is required for some special services. Press A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. to choose Add Tone, then press MENU/SELECT. or You can store the flash signal required by some special services as part of a dialing sequence. Press MENU/SELECT. A F appears on the screen. Continue storing the number as usual. to choose Add Flash, then press or 4. Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT. To exit without making changes, press CANCEL. 54 Caller ID Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. NOTE: The number you see on your caller ID is in the format from the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). The telephone system ignores the area code when searching for a match and displays the name of the first corresponding number from the directory. Missed (new) calls indicator When the deskset is in idle mode and has new or missed calls, its screen shows XX Missed call(s). All new or missed entries are counted as missed calls. Each time you review a call history entry with the icon new, the number of missed calls decreases by one. When all the entries in the caller ID information become old (have been reviewed), the system removes the missed calls alert from the display, and the NEW indicator turns off. Review the caller ID information 1. When the telephone is idle, press CALL HISTORY. 2. Press or to review the caller ID information. The call history entries are stored in reverse chronological order starting with the most recent entry. 3. To exit without making changes, press CANCEL. 55 Caller ID Caller ID operation View dialing options Although the incoming call history entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial the seven digits only, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the call history. L1 L2 L3 L4 LINE 1 CHRISTINE SMITH 888 722 7702 12:14PM MON12/21 Press #

While reviewing the call history, press #

(pound key) repeatedly on the deskset to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. 722 7702 1 722 7702 888 722 7702 1 888 722 7702 Dial a call history entry 1. When in the call history, press to call. or to browse the number you wish 2. Lift the handset or press SPEAKER.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line, then lift the handset. Delete entries Delete a call history entry:

1. When in the call history, press to delete. or to browse to the number you wish 2. Press DELETE to delete the shown entry from the caller ID history. Delete all call history entries:

1. When the telephone is idle, press CALL HISTORY. 2. Press DELETE. The screen displays All calls deleted and there is a confirmation tone, then returns to the idle screen. 56 Caller ID Caller ID operation Save a call history entry to the directory 1. When in the call history, press to save. or to browse the desired number 2. Press MENU/SELECT, then press or to choose Copy to DIR. 3. Press MENU/SELECT. Use the dialing keys to edit the name. Press DELETE to delete a character. Press and hold DELETE to delete all characters. Press /REPEAT or /SKIP to move the cursor to the left or right. 4. Press MENU/SELECT to save. Use the dialing keys to edit the number. Press DELETE to delete a digit. Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. You can include a pause while storing a dialing sequence that requires one during actual dialing. Press MENU/SELECT. A P appears on the screen. to choose AddPause, then press or Store a signal for switching to temporary tone signalling. If you have dial pulse (rotary) service, this signal is required for some special services. Press A T appears on the screen. All numbers you enter after this will send touch-tone signals during dialing. to choose Add Tone, then press MENU/SELECT. or You can store the flash signal required by some special services as part of a dialing sequence. Press MENU/SELECT. A F appears on the screen. Continue storing the number as usual. to choose Add Flash, then press or 5. Press /REPEAT or /SKIP to choose Done, then press MENU/SELECT. To exit without making changes, press CANCEL. NOTE: You will need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that might not be necessary for local calls, or without a 1 that might be necessary for long distance calls (see View dialing options on the previous page for more information). 57 Caller ID Reasons for missing caller ID information Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons:

On-screen message Reason PRIVATE NAME The caller prefers not to show the name. PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NAME Your telephone service provider cannot determine the callers name. UNKNOWN NUMBER Your telephone service provider cannot determine the callers number. UNKNOWN CALLER No information is available about this caller. 58 Answering system Private mailbox setup You can set your deskset as a private mailbox in the telephone system. The private mailbox can answer a call when the telephone system turn off the auto attendant feature, the auto attendant is busy or run out of recording memory, or the telephone system set a shorter private mailbox delay than the auto attendant delay. Private mailbox on/off You can turn the private mailbox on or off. 1. When the telephone is idle, press ANS SYS. 2. Press 3. Press 4. Press or or or to scroll to Private Mailbox then press MENU/SELECT. to scroll to Priv MB ON/OFF then press MENU/SELECT. to choose ON or OFF. 5. Press MENU/SELECT. There is a confirmation tone. Private mailbox delay Use this feature to choose how long this phone rings before the private mailbox picks up a call. One cycle lasts about six seconds. 1. When the telephone is idle, press ANS SYS. 2. Press 3. Press 4. Press or or or to scroll to Private Mailbox then press MENU/SELECT. to scroll to Auto ATT Delay then press MENU/SELECT. to choose the desired time (12 seconds to 40 seconds). 5. Press MENU/SELECT. There is a confirmation tone. Announcement An announcement plays when calls are answered by the private mailbox. The system has a default announcement, Hello, please leave a message after the tone. You can use this announcement or record your own. You can record an announcement up to 75 seconds. To record the announcement:

1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Private Mailbox then press MENU/SELECT. 3. Press or to scroll to Announcement then press MENU/SELECT. 4. Press or to scroll to Record then press MENU/SELECT. 5. The screen displays Record OGM and the time elapsed. Press MENU/SELECT to select STOP to stop recording. The console beeps and plays the recorded announcement. To exit without making changes, press CANCEL. 59 Answering system Private mailbox setup To play the announcement:

1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Private Mailbox then press MENU/SELECT. 3. Press or to scroll to Announcement then press MENU/SELECT. 4. Press or to scroll to Play then press MENU/SELECT. 5. The screen displays Play OGM and the time elapsed. Press /REPEAT or

/SKIP to select STOP to stop the announcement, PLAY to play the announcement, RECORD to record a new announcement or RESET to reset the announcement to default. Delete all private mailbox messages You can use this feature to delete all messages stored in the private mailbox. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Private Mailbox then press MENU/SELECT. 3. Press or to scroll to Delete all msgs then press MENU/SELECT. 4. The screen displays Delete all messages? Press MENU/SELECT to confirm. There is a confirmation tone. To exit without making changes, press CANCEL. Record memo Memos are messages you record as reminders for yourself. You can record your own memos using a system handset. Play and delete them the same way as incoming messages. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Private Mailbox then press MENU/SELECT. 3. Press or to scroll to Record memo then press MENU/SELECT. 4. Press or to scroll to Record then press MENU/SELECT. 5. Facing the deskset, record your memo. The screen displays Record memo and the time elapsed. Press MENU/SELECT to select STOP to stop recording. To exit without making changes, press CANCEL. 60 Answering system Private mailbox setup Call intercept Choose whether private incoming messages can be intercepted by other extension phones. If call intercept is on when a caller leaves a message, someone on another extension phone sharing the same line can answer the call by pressing the corresponding line key. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Private Mailbox then press MENU/SELECT. 3. Press or to scroll to Call intercept then press MENU/SELECT. 4. Press or to choose On or Off. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 61 Answering system Answering system setup Remote access code Use this code to select a three-digit number to allow remote access of private mailbox from another telephone. You can change the code to any number from 000-999. This code is 111 by default. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Ans Sys Setup then press MENU/SELECT. 3. Press or to scroll to Remote Code then press MENU/SELECT. 4. The screen displays Set Remote Code. Use the dialing keys to enter a three-digit remote code. Press DELETE to delete a digit. Press and hold DELETE to delete all digits. Press /REPEAT or /SKIP to move the cursor to the left or right. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. Message alert Use this feature to turn the audible message alert on or off. If the message alert tone is on, the telephone beeps every 30 seconds when there are new private or central messages. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Ans Sys Setup then press MENU/SELECT. 3. Press or to scroll to Message Alert then press MENU/SELECT. 4. Press or to choose On or Off. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. 62 Answering system Answering system setup Message Length Use this feature to set the maximum length of recorded messages. You can select the maximum length for the messages callers can record. If you choose Greeting only, the caller hears the selected announcement but is not able to record a message. If you choose 1 minute, 2 minutes or 3 minutes, the caller can record a message up to on one minute, two minutes or three minutes. If you choose Unlimited, the caller can record a message of any length, up to the amount time remaining for all messages, memos, and announcement. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Ans Sys Setup then press MENU/SELECT. 3. Press or to scroll to Message Alert then press MENU/SELECT. 4. 5. Press or Unlimited. or to choose Greeting only, 1 minute, 2 minutes, 3 minutes, Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message on your telephone when a call comes in. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Ans Sys Setup then press MENU/SELECT. 3. Press or to scroll to Call Screening then press MENU/SELECT. 4. Press or to choose On or Off. 5. Press MENU/SELECT to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press CANCEL. Record time Use this feature to check the amount of space currently in the system for the estimated remaining recording time and number of messages. 1. When the telephone is idle, press ANS SYS. 2. Press or to scroll to Recording Time then press MENU/SELECT. 3. Press CANCEL to return to the previous menu. 63 Answering system Answering system operation New message indication displays on the deskset when there are new messages and memos in The the private mailbox. The MESSAGE WAITING indictor on the Condole flashes when there are messages in private mailbox. Message playback From the deskset, you can play the messages in both the private mailbox. If you have new messages, you hear only the new messages (in chronological order). If there are no new messages, the system plays back all the messages (in chronological order). When playback begins, the total number of messages is announced. Before each message, you hear the date and time of the recording. After the last message, you hear End of the messages. To listen to messages in the mailbox:

1. While the telephone is idle, press ANS SYS on the deskset. 2. Press Play all msg to play all the messages in the mailbox. to choose Play new msgs to play the new message only or or 3. Press MENU/SELECT to play the messages. 4. The system announces the number of new or missed messages in the mailbox. Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When a message is playing on the Console:

Press /VOLUME+ or VOLUME/ to adjust the message playback volume. Press /SKIP to skip to the next message. Press /REPEAT or to repeat the current message. Press twice to hear the to repeat the current message. Press twice to hear the previous message. Press the message playback. Press press MENU/SELECT to resume. to scroll to choose Pause, then press MENU/SELECT to pause to scroll to choose Resume, then or or Press DELETE to delete the message. The system announces Message deleted. 64 Answering system Remote access Use this feature to reach your answering system remotely by dialing your telephone number from any touch-tone telephone. To remotely reach the answering system:

1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the three-digit remote access code (111 is the default code; see Remote access code on page 62 to change it). The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them. 3. You can also enter the following remote commands. Remote commands:

1 1 2 3 7 8 9 0

Press to play to all messages. Press to play all messages. Press within three seconds of the message playing to go back to the previous message. Press after three seconds of the message playing to repeat the message currently playing. Press to delete the current message (during playback). Press to play answering system announcement. Press 9 and wait for the beep before speaking. Press 8 to stop recording and listen to the playback of the new announcement. Press to stop the message playing. Press to start recording a memo Press 8 to stop recording. Press to turn the private mailbox on or off. Press during a message playback to delete current message. Press to delete all messages. 4. Hang up to end the call and save all undeleted messages. 65 Answering system Remote access Cut out the remote access wallet card at the back of this users manual for quick reference. NOTES:

1. 2. If you do not enter a valid remote access code, the answering system answers the call as usual and all the voice and digits entered will be recorded as messages stored in your general mailbox. If you do not enter any remote access code, the answering system announces Thank you for calling, and the call ends. 3. When there is no new message or all the new messages are played during remote access, you hear a help menu listing all features and commands. If there is no command after the help menu is played three times, the call ends automatically. 4. 5. If the memory is full, you hear a two-beep alert tone and the answering system announces, Memory is full. The deskset screen displays Message full. and you cannot record new messages until old ones have been deleted. Check the system remaining space () frequently to maintain availability of space for incoming messages. If you press 4 within five seconds of each message playback start, the previous message plays instead of repeating the current message. 66 Appendix Maintenance Avoid rough treatment. Taking care of your telephone Avoid water Place the corded handset down gently. Your telephone base contains sophisticated electronic parts, so you must treat it with care. Save the original packing materials to protect your telephone base if you ever need to ship it. You can damage your telephone base if it gets wet. Do not use the corded handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone Your telephone base has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. 67 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this users manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the users manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. If this product does not operate normally, see the Troubleshooting section on pages 87-93 of this users manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 72-73. Do not open this product except as directed in your users manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. Replace backup battery only as described in your users manual. Do not burn or puncture batteries they contain caustic chemicals. This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, an under-

the-table or cabinet outlet. Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 68 Appendix Important safety information Especially about cordless telephones Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients Should keep wireless telephones at least six inches from the pacemaker. Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. Should use the wireless telephone at the ear opposite the pacemaker. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Especially about telephone answering systems Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 69 Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:

AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. 70 Appendix FCC part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. Warning: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Caution: To maintain the compliance with the FCCs RF exposure guideline, place the deskset

(base unit) at least 20 cm from nearby persons 71 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (CONSUMER or you) that the product and all accessories provided in the sales package (PRODUCT) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (materially defective PRODUCT)?

During the limited warranty period, the manufacturers authorized service representative will repair or replace at the manufacturers option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturers option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 4. What is not covered by this limited warranty?

This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or PRODUCT returned without a valid proof of purchase (see item 6 below); or Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 72 Appendix Limited warranty 5. How do you get warranty service?

To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the users manual; a check of the PRODUCTs controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 6. What must you return with the PRODUCT to get warranty service?

You must:

Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and Include a valid proof of purchase (sales receipt) identifying the PRODUCT purchased

(PRODUCT model) and the date of purchase or receipt; and Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturers responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages

(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 73 Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Operating temperature Telephone base voltage

(AC adapter output) 32F - 122F 0C - 50C 5.1VDC @1200mA Ethernet Network Ports 10/100 Mbps RJ-45 Port 74 Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your three-digit access code (preset to 111). Action Remote command Play all messages ...............................................................1*

Play new messages............................................................1 Repeat or go back ..............................................................2 Skip the messages..............................................................3 Play announcement ...........................................................7 End remote access call ....................................................8(or hang up) Fold here. Record memo........................................................................9 Turn system off or on .......................................................0 Delete the message...........................................................##

Delete all messages...........................................................#

Model name: MS2015 Type:

DECT 6.0 4-line corded/cordless small business system DECT 6.0 4-line corded/cordless small business system 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. www.telephones.att.com 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 1 AT&T 03/12.