all | frequencies |
|
|
|
|
exhibits | applications |
---|---|---|---|---|---|---|---|
manual | photos | label |
app s | submitted / available | |||||||
---|---|---|---|---|---|---|---|---|
1 |
|
User manual | Users Manual | 2.64 MiB | June 25 2021 | |||
1 |
|
Internal Photos | Internal Photos | 818.08 KiB | June 25 2021 | |||
1 |
|
External Photos | External Photos | 681.45 KiB | June 25 2021 | |||
1 |
|
Label & Location | ID Label/Location Info | 152.39 KiB | June 25 2021 | |||
1 | Block Diagram | Block Diagram | June 25 2021 | confidential | ||||
1 | Circuit Description | Operational Description | June 25 2021 | confidential | ||||
1 |
|
DoS Letter | Cover Letter(s) | 19.36 KiB | June 25 2021 | |||
1 |
|
FCC Long Term Confidential Authorization Form | Cover Letter(s) | 294.34 KiB | June 25 2021 | |||
1 |
|
SAR Report | RF Exposure Info | 3.40 MiB | June 25 2021 | |||
1 | Schematics | Schematics | June 25 2021 | confidential | ||||
1 | Test Report | 1.30 MiB | June 25 2021 | |||||
1 |
|
Test Setup Photos | Test Setup Photos | 121.26 KiB | June 25 2021 |
1 | User manual | Users Manual | 2.64 MiB | June 25 2021 |
SIP Contemporary SeriesCTM-S2116SIP 1-Line Hidden Base with Cordless Color Handset and ChargerCTM-S2110SIP 1-Line Hidden BaseNGC-S3410HCSIP 1-Line Cordless Color Handset and ChargerUser s Guide Important safety instructions When followed using to your reduce telephone equipment, basic the risk of fire, electric shock and safety precautions injury, should always be following:
the including 1. This product should be installed by a qualified technician. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch zone Network (PSTN) or Plain Old Telephone Services (POTS). 3. Read and understand all instructions. 4. Follow all warnings and instructions marked on the product. 5. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 6. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 7. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied at the premises, consult your dealer or local power company. 10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base station or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 13. Do not overload wall outlets and extension cords. 14. Unplug this product from the wall outlet and refer servicing to an authorized service following conditions:
facility under the When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. EN - 2 plugged into a ceiling, under-the-table or cabinet outlet. 19. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. 20. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the users manual. 21. Listed PoE (The product is considered not likely to require connection to an Ethernet network with outside plant routing). CAUTIONS CAUTIONS Keep small metallic objects such as pins and staples away from the handset receiver. There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery or replacement battery. Dispose of used batteries according to the information in The RBRC seal in this user guide. SAVE THESE INSTRUCTIONS Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases
(cleaning solvents; gasoline vapors; etc.);
a leak of natural gas; etc. 17. Only put the handset of your telephone next to your ear when it is in normal talk mode. 18. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is EN - 3 English Instructions de scurit importantes Lorsque vous utilisez votre quipement tlphonique, des prcautions de base doivent toujours tre prises pour rduire les risques dincendie, dlectrocution et de blessure, notamment les suivantes ::
1. Ce produit doit tre install par un technicien qualifi. 2. Ce produit ne doit tre connect qu lquipement hte et jamais directement au rseau tel que le rseau tlphonique public commut (RTPC) ou les services tlphoniques classiques (POTS). 3. Lire et comprendre toutes les instructions. 4. Respecter tous les avertissements et instructions figurant sur le produit. 5. Dbranchez ce produit de la prise murale avant de le nettoyer. Nutilisez pas de nettoyants liquides ou en arosol. Utilisez un chiffon humide pour le nettoyage. 6. Nutilisez pas ce produit prs de leau, par exemple prs dune baignoire, dune cuvette de lavage, dun vier de cuisine, dune cuve de lavage ou dune piscine, ou dans un sous-sol ou une douche humide. 7. Ne pas placer ce produit sur une table, une tagre, un support ou toute autre surface instable. 8. Des fentes et des ouvertures larrire ou en-dessous du socle du tlphone et du combin sont prvues pour la ventilation. Afin de les protger contre la surchauffe, ces ouvertures ne doivent pas tre obstrues en plaant le produit sur une surface souple comme un lit, un divan ou un tapis. Ce produit ne doit jamais tre plac proximit ou au-dessus dun radiateur ou dun registre de chaleur. Ce produit ne doit pas tre plac dans un endroit o une ventilation adquate nest pas assure. 9. Ce produit ne doit tre utilis quavec le type de source dnergie indiqu sur ltiquette de marquage. Si vous ntes pas sr du type dalimentation lectrique sur place, consultez votre revendeur ou votre compagnie dlectricit locale. 10. Ne laissez rien reposer sur le cordon dalimentation. Ninstallez pas ce produit un endroit o lon pourrait marcher sur le cordon. 11. Nintroduisez jamais dobjets de quelque nature que ce soit dans ce produit par les fentes du socle du tlphone ou du combin, car ils pourraient toucher des points de tension dangereux ou crer un court-circuit. Ne jamais renverser de liquide de quelque nature que ce soit sur le produit. 12. Pour rduire le risque dlectrocution, ne dmontez pas ce produit, mais confiez-le un service aprs-vente agr. Ouvrir ou retirer des parties du socle du tlphone ou du combin autres que les portes daccs spcifi es peut vous exposer des tensions dangereuses ou dautres risques. Un remontage incorrect peut lors de provoquer une lectrocution lutilisation ultrieure du produit. 13. Ne surchargez pas les prises murales et les rallonges lectriques. 14. Dbranchez ce produit de la prise murale et confi ez lentretien un centre de service agr dans les conditions suivantes :
Lorsque le cordon dalimentation ou la fiche est endommag ou effiloch. Si du liquide a t renvers sur le produit. EN - 4 Si le produit a t expos la pluie ou leau. Si le produit ne fonctionne pas normalement en suivant les instructions dutilisation. Ne rglez que les commandes qui sont couvertes par le mode demploi. Un mauvais rglage des autres commandes peut entraner des dommages et ncessite souvent un travail important de la part dun technicien autoris pour remettre le produit en tat de fonctionnement. Si le produit est tomb et que le socle du tlphone et/ou le combin ont t endommags. Si le produit prsente un changement distinct de performance. 15. vitez dutiliser un tlphone (autre que sans fil) pendant un orage lectrique. Il existe un risque dlectrocution d la foudre. 16. Nutilisez pas le tlphone pour signaler une fuite de gaz proximit de la fuite. Dans certaines circonstances, une tincelle peut se produire lorsque ladaptateur est branch dans la prise de courant, ou lorsque le combin est replac dans son berceau. Il sagit dun vnement courant associ la fermeture de tout circuit lectrique. Lutilisateur ne doit pas brancher le tlphone dans une prise de courant, ni placer un combin charg dans son socle, si le tlphone est situ dans un environnement contenant des concentrations de gaz inflammables ou propices aux flammes, moins quil ny ait une ventilation adquate. Une tincelle tel environnement pourrait dans un crer un incendie ou une explosion. Ces environnements peuvent comprendre :
lutilisation mdicale de loxygne sans ventilation adquate; les gaz industriels
(solvants de nettoyage; vapeurs dessence;
etc.); une fuite de gaz naturel; etc. 17. Ne placez le combin de votre tlphone prs de votre oreille que lorsquil est en mode de conversation normal. 18. Les adaptateurs dalimentation sont destins tre correctement orients en position verticale ou au sol. Les broches ne sont pas conues pour maintenir la fiche en place si elle est branche au plafond, sous la table ou dans une prise de courant darmoire. 19. Utilisez le uniquement cordon dalimentation et les piles indiqus dans ce manuel. Ne jetez pas les piles au feu. Elles risquent dexploser. Vrifiez auprs les ventuelles locales des autorits instructions spciales dlimination. 20. En position de montage mural, veillez monter le socle du tlphone sur le mur en alignant les oeillets avec les montants de fixation de la plaque murale. Ensuite, faites glisser le socle tlphonique vers le bas sur les deux montants de montage jusqu'
ce qu'il se verrouille en place. Reportez-
vous aux instructions compltes dans la section Installation du guide d'utilisation. 21. List POE
(Le produit est considr comme peu susceptible de ncessiter une connexion un rseau Ethernet avec un routage extrieur l'installation). Mise en garde CAUTIONS Gardez les petits objets mtalliques tels que les pingles et les agrafes loin du combin. Il peut y avoir un risque dexplosion si un mauvais type de pile de combin est utilis
(CTM-2115). Utilisez uniquement la pile rechargeable fournie (BT164392/BT264392) ou une pile de remplacement (BT264392). EN - 5 English liminez les piles usages conformment aux informations figurant dans le sceau RBRCMD de ce guide dutilisation. CONSERVEZ CES INSTRUCTIONS EN - 6 Table of contents End a call ........................................................ 19 Share a call .................................................... 19 Important safety instructions ...............2 Join a call ....................................................... 19 Instructions de scurit importantes ...4 Parts check list ......................................8 Telephone layout .................................10 SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 ................. 10 SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC .................................................... 10 SIP 1-Line Hidden Base - CTM-S2110 ............. 11 Installation ............................................12 SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 ................ 12 SIP 1-Line Hidden Base - CTM-S2110 ............... 12 Hold ................................................................. 19 Speakerphone ............................................... 19 Volume............................................................. 19 Mute ................................................................. 19 Call waiting .................................................... 20 Play messages ............................................... 20 Find handset .................................................. 20 Appendix .............................................21 Troubleshooting .................................................... 21 VTech Hospitality Limited Warranty Program 27 Precautions for users of implanted cardiac pacemakers .......................................................... 29 Base station installation ............................... 12 Operating range .................................................. 29 About cordless telephones ................................ 29 The RBRC seal ................................................... 30 FCC, ACTA and IC regulations .......................... 30 FCC Part 15 .................................................... 30 FCC Part 68 and ACTA ................................. 31 Industry Canada ............................................ 32 ISEDC Warning ............................................. 32 Avertissement ISEDC ................................... 32 Maintenance ......................................................... 33 Disclaimer and Limitation of Liability............... 33 Technical specifications .......................34 SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 ................. 34 SIP 1-Line Hidden Base - CTM-S2110 ............... 34 SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC .................................................... 34 SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 ................ 14 SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC .................................................... 14 Handset Charger Installation ..................... 14 Handset Registration .................................... 15 Handset Deregistration ................................ 15 Handset battery charging ........................... 16 Replacing a Cordless Handset Battery .... 16 Set up ...................................................17 SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 ................. 17 Voice Menu ........................................................... 18 Operation .............................................19 SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 ................. 19 SIP 1-Line Cordless Color Handset and Charger
- NGC-S3410HC .................................................... 19 Using the cordless handset ......................... 19 Receive a call ................................................ 19 Place a call .................................................... 19 EN - 7 English Parts check list Items contained in the respective cordless telephone package:
Parts included Model name Model number illustration scale 40%
Base station
| Base Station Adapter Base station wall mounting plate
| Network cable Cordless handset and Handset battery
(preinstalled in the handset) Handset charger
| Handset charger adapter SIP 1-Line Hidden Base with Cordless Color Handset and Charger CTM-S2116 S211X BASE Artwork 1 2 3 1a 4 RESET 5 6 7 7 WALL MOUNT SLOT WALL MOUNT SLOT 9 9 8 8 PART DESCRIPTION illustration scale 40%
01. Left Housing 02. Right Housing 03. Lens 04. Middle Housing COLOR/MATERIAL Graphite Spray Silkscreen on the Top ( ) - Pantone 8001C S211X BASE Artwork Graphite Spray Clear Acrylic Lens Silkscreen on the rear ( Background ) Pantone Black C Silkscreen on the rear ( , , ) - Pantone Coolgray 3C Silkscreen on the rear (
, ) - Milky White / Green Backlight Injection Moulded - ChiMei PA-757 J01 (Snom standard black) 5 Injection Moulded - ChiMei PA-757 J01 (Snom standard black) 05. Antenna Back Housing Injection Moulded - ChiMei PA-757 J01 (Snom standard black) 6 06. Antenna Front Housing 07. Chrome Key 1 2 Graphite Spray 3 Chrome Plating ( without Top Surface ) Engraving -0.3mm ( ) High Glossy Chrome Top Surface RESET 08. Bottom Cover 09. Wall Mount Injection Moulded - ChiMei PA-757 J01 (Snom standard black) Injection Moulded - ChiMei PA-757 J01 (Snom standard black) TEXTURE/FINISH SPI B-1 SPI B-1 SPI B-1 SPI A-1 MT-11520 MT-11520 SPI B-1 SPI A-1 SPI A-1 TL92278BT SPI B-1 MT-11520 SIP 1-Line Hidden Base CTM-S2110 1a 4 CSP | M100 Base COLOR/MATERIAL Graphite Spray Silkscreen on the Top ( ) - Pantone 8001C Hwang Jin wook | 09. Jan. 2019 | Revision 1.0 TEXTURE/FINISH SPI B-1 PART DESCRIPTION 01. Left Housing 02. Right Housing 03. Lens 04. Middle Housing Graphite Spray Clear Acrylic Lens Silkscreen on the rear ( Background ) Pantone Black C Silkscreen on the rear ( , , ) - Pantone Coolgray 3C Silkscreen on the rear (
, ) - Milky White / Green Backlight EN - 8 Injection Moulded - ChiMei PA-757 J01 (Snom standard black) Injection Moulded - ChiMei PA-757 J01 (Snom standard black) 05. Antenna Back Housing Injection Moulded - ChiMei PA-757 J01 (Snom standard black) 06. Antenna Front Housing Graphite Spray 07. Chrome Key Chrome Plating ( without Top Surface ) Engraving -0.3mm ( ) High Glossy Chrome Top Surface 08. Bottom Cover 09. Wall Mount Injection Moulded - ChiMei PA-757 J01 (Snom standard black) Injection Moulded - ChiMei PA-757 J01 (Snom standard black) SPI B-1 SPI B-1 SPI A-1 MT-11520 MT-11520 SPI B-1 SPI A-1 SPI A-1 TL92278BT SPI B-1 MT-11520 CSP | M100 Base Hwang Jin wook | 09. Jan. 2019 | Revision 1.0 Parts check list Items contained in the respective cordless telephone package:
Parts included Model name Model number Base station
| Base Station Adapter Base station wall mounting plate
| Network cable Cordless handset and Handset battery
(preinstalled in the handset) Handset charger
| Handset charger adapter SIP 1-Line Cordless Color Handset and Charger NGC-S3410HC EN - 9 English Telephone layout SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 17 18 Handset Battery charging light Color screen Soft keys (3) Perform the action indicated by the on-screen labels. 1 2 3 4 5 6 9 11 12 13 14 MESSAGES key TALK key VOLUME /
navigation keys 7 Numeric dial keys 8 SPEAKER key MUTE key 10 Handset earpiece Speakerphone FRONT DESK key OFF/Cancel key EMERGENCY key 15 Microphone Handset Charger and Adapter 16 Charging poles 17 Modular jack socket 18 Modular jack Signal strength indicator Battery strength indicator Battery is charging Ringer is silent Speakerphone is enabled 16 Screen Icons EN - 10 SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 S211X BASE Artwork SIP 1-Line Hidden Base - CTM-S2110 Base Station Layout Base Station S211X BASE Artwork 1 2 3 RESET RESET 4 5 6 7 8 8 EN - 11 1 1 2 3 4 2 3 5 4 6 5 6 7 7 8 8 FIND HANDSET button. WALL MOUNT SLOT Short press again to stop handset ringing. and 10 seconds) to restore the phones factory defaults. Short press (for less than 2 seconds) to find the handset by making it ring. FIND HANDSET button. POWER LED Short press (for less than 2 seconds) ten times, then long press (between 5 VoIP LED Antenna POWER LED VoIP LED AC adapter input Antenna Reset button. Press for 15 seconds to restore factory defaults. AC adapter input If the reset is successful, the VoIP LED will flash slowly. Reset button. Short press (for less than 2 seconds) to reboot the phone. PC port PC port Ethernet port Ethernet port WALL MOUNT SLOT English Installation SIP 1-Line Hidden Base with Cordless Color Handset and Charger -
CTM-S2116 SIP 1-Line Hidden Base - CTM-S2110 Base station installation This section assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location. For more information about IP PBX configuration, please refer to the SIP Phone Configuration Guide. You can power the base station using a compatible VTech power adapter or using Power over Ethernet (PoE Class 2) from your network. If you are not using PoE, install the base station near a power outlet not controlled by a wall switch. The base station can be placed on a flat surface or mounted on a wall in a vertical or horizontal orientation. To install the base station:
Plug one end of the Ethernet cable into the Ethernet port on the rear of the base station
(marked by NET), and plug the other end of the cable into your network router or switch. If the base station is not using power from a PoE-capable network router or switch:
Connect the supplied power adapter to the base station power jack. Plug the power adapter into an electrical outlet that is not controlled by a wall switch. EN - 12 IMPORTANT INFORMATION 1. Use only a compatible VTech power adapter. To order a replacement power adapter, call 1 (888) 907-2007. 2. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. To mount the base station on the wall 1. Install two mounting screws on the wall. Choose screws with heads larger than 5 mm (3/16 inch) in diameter (1 cm / 3/8 inch diameter maximum). The screw centers should be 5 cm (1 15/16 inches) apart vertically or horizontally. 4. Check to make sure the plate is secure at top and bottom. It should be flush with the base station body. 5. Place the base station over the mounting screws. 2. Tighten screws until only 3 mm (1/8 inch) of the screws are exposed. 3. Attach the mounting plate to the top of the base station. Insert the tab into the slot and then push the plate in at the bottom of the base station until the mounting plate clicks into place. Insert tab into slot. 6. Connect the Ethernet cable and power as described on page 12. EN - 13 English SIP 1-Line Hidden Base with Cordless Color Handset and Charger -
CTM-S2116 Installation Notes Avoid placing the base station, handset, or handset charger too close to:
SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC Handset Charger Installation Install the handset charger as shown below. Make sure the supplied power adapter is securely plugged into an outlet not controlled by a wall switch. Communication devices such as television sets, DVD players, or other cordless telephones Excessive heat sources Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench The battery is fully charged after 11 hours of continuous charging. For best performance, keep the handset in the handset charger when not in use. CAUTIONS Use only the supplied power adapter. The supplied power adapter is not designed for use in any other devices. Misuse of it on your other devices shall be prohibited. To order a replacement, call 1-888-907-2007. EN - 14 Handset Deregistration 1. When a registered cordless handset is idle, press key sequence: Lang 7 5 6 0 0 #. 2. With Registration selected, press OK. 3. Press or to select Deregister, and then press Select. 4. Press to select the handset you want to deregister, and then press Select. or NOTE: The handset you are currently using is indicated by **. 5. Enter the PIN and press OK. The default PIN is 1592. The handset beeps and displays "HANDSET deregistered" . Handset Registration Your cordless handset is preregistered to the base station. You do not need to register your cordless handset. You can register additional cordless handsets to the base station. The Base station accommodates up to four CTM-S2116 or CTM-S2115 cordless handsets. 1. On the base station, press the
/ FIND HANDSET button for four seconds, then release the button. Both LEDs on the base station begin to flash. 2. On the cordless handset, Lang press the key sequence:
7 5 6 0 0 #. 3. With Registration selected, press OK. 4. With Register Handset selected, press Select. The handset displays the message
"Press the WPS button on your Hub". The handset displays "Registering handset". 5. Enter the PIN and press OK. The default PIN 6. The handset beeps and displays "Handset is 1592. registered"
EN - 15 English Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The battery charge light turns on when the cordless handset is charging on the handset charger. The battery is fully charged after 11 hours of continuous charging. For best performance, keep the cordless handset in the handset charger when not in use. Replacing a Cordless Handset Battery The cordless handset battery is preinstalled. To replace the cordless handset battery, follow the steps below. 1. Use a narrow object to pry open the handset cover, so that you unsnap the tabs at the locations indicated below. 3. Place the top of the battery in the handset battery compartment so that the battery connectors are aligned. 4. Push the bottom of the battery down into the battery compartment. 5. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then firmly push downward until all the tabs lock in the grooves. CAUTIONS There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery or replacement battery. To order a replacement, call 1-888-907-2007. Dispose of used batteries according to the information in The RBRC seal. 2. Place your thumb in the slot below the battery, and lift the battery out of the handset battery compartment. EN - 16 Set up SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 Default settings are indicated by asterisks (*). Listening volume- Handset 1, 2, 3, 4, 5, 6*, 7, 8 User and administrator Options Tone 1*
Adjustable by Administrator only Setting Ringer tone All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details. EN - 17 English Voice Menu The Voice menu enables you to use the handset to query and change phone settings. To access the Voice Menu:
1. When the phone is idle, press this key sequence on the handset:
. A digitized voice on the handset will announce Voice Menu options. 2. Press the number key on the handset to select the desired menu option, or enter information. A list of menu options is shown in the diagram below. For example, to find out the IP address of the phone, press 1 for Network Configuration, then press 2 for IP Address. 3. When you are finished with the Voice menu, press OFF on the handset or place it in the handset charger. NOTE: if you changed any network settings, your phone will automatically reboot. This will enable your new settings to take effect. 1 Network Configuration 1 WAN Port Type 2 Phone Configuration 1 Phone Number 2 Server IP Address 3 Port 4 Call Forward 3 Factory Reset 4 Edit Speed Dial 5 Reboot*
1 Reset Speed Dial to Default*
2 Clear All Speed Dial*
6 Web Access Portal 7 Software Version 1 Enable 2 Disable 1 DHCP 2 Static IP 2 IP Address 3 Subnet Mask 4 Gateway 5 DNS 6 WiFi Status 1 Enable 2 Disable 7 WiFi Network
* requires password
(default 1234) EN - 18 Operation SIP 1-Line Hidden Base with Cordless Color Handset and Charger -
CTM-S2116 SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC Using the cordless handset When you use the keypad of the cordless handset, the handset keys are backlit. After 60 seconds of inactivity, the handset display will go blank. The handset display will resume when you press a key, or if the handset receives a call or notification. Receive a call When there is an incoming call, the handset rings. Answer a call using the cordless handset while it is not on the handset charger On the cordless handset, press Ans or or
. on the cordless handset or place End a call Press it in the handset charger. The call ends when all handsets hang up. Share a call A maximum of two cordless handsets can be used at the same time on an external call. Join a call During a call, press Join on another cordless handset to join the call. Hold To place a call on hold:
During a call, press Hold on the cordless handset. To take the call off hold, press Unhold. Speakerphone During a call, press handset to switch between speakerphone mode and handset earpiece mode. on the cordless The icon appears at the top of the screen when in speakerphone mode. Volume Adjust the listening volume Answer a call using the cordless handset while it is cradled on the handset charger During a call, press the listening volume. or to adjust Lift the cordless handset from the handset charger. Adjust the Ringer volume When the cordless handset is idle, press or to adjust the ringer volume. Reject a call Press Reject or
. Place a call 1. On the cordless handset, use the keypad to enter the number. Press Delete if you enter an incorrect digit. 2. Press Dial or or
. 3. To end the call, press End or or place the handset in the charger. Mute Mute the microphone 1. During a call, press on the cordless handset. The handset displays "Call Muted" when the mute function is turned on. You can hear the party on the other end but they cannot hear you. 2. Press again to resume the conversation. EN - 19 English Call waiting 1. When you hear a call waiting tone during a call, press Ans on the cordless handset to put the current call on hold and take the new incoming call. 2. Press at any time to switch back and forth between calls. Speed dial To dial a speed dial number:
1. Press SpdDial. 2. Press entry. 3. Press OK. or to select a speed dial Alternatively, you can press a speed dial key
), or press a speed dial soft key
(for example, RmServ). or Message waiting indicator When a voice message is received, the handset displays a notification on the screen with an envelope icon
. Play messages Press in idle mode to play messages. Find handset Use this feature to find all registered cordless handsets. To start paging:
Press
/ FIND HANDSET on the base station when the phone is not in use. All idle cordless handsets beep for 60 seconds. Press
/ FIND HANDSET again on the To end paging:
base station.
-OR-
Press on the cordless handset. EN - 20 Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestions The telephone does not work at all. Make sure the Cat-5 network cable is plugged into the NET port of the base station and the network wall jack with Power over Ethernet (PoE). Make sure the battery is installed and charged correctly (page 16). For optimum daily performance, return the cordless handset to the handset charger after use. Unplug the Cat-5 network cable from the network wall jack. Wait for approximately 15 seconds, then plug it back in. Charge the battery in the cordless handset for up to 11 hours. If the battery is completely depleted, charge the battery for at least 30 minutes before use. Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery. Disconnect the base station from the network wall jack and connect a different working SIP telephone. If the other SIP telephone does not work, the problem is probably in the wiring or network server. Check your SIP server settings. Refer to the SIP Phone Configuration Guide for details. EN - 21 English Question Suggestions Try all the above suggestions. I cannot dial out. The Speed Dial key does not work at all. The telephone cannot register to the SIP network server. The LOW BATTERY icon of the cordless handset screen. appears at the top A prefix may be required for dialing some internal or external calls. Refer to the SIP Phone Configuration Guide for details. Check your SIP server settings. If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply). The Speed Dial key may not be properly programmed. Refer to the SIP Phone Configuration Guide for details. Make sure your network is providing Power over Ethernet (PoE). Make sure the initialization and system registration process completes (page 15). Disconnect the Cat-5 network cable from the network wall jack and connect it back into the network wall jack with Power over Ethernet (PoE) to start the initialization and system registration process again. Place the cordless handset in the handset charger for recharging. Remove the battery and then install it again, and use it until fully depleted. Then charge the cordless handset in the handset charger for up to 11 hours. If the above measures do not correct the problem, replace the battery. EN - 22 Question Suggestions The battery does not charge in the cordless handset or the battery does not accept charge. The battery charging light is off. Make sure the cordless handset is placed in the handset charger correctly. The battery charging light should be on. Remove the battery and then install it again. Charge it for up to 11 hours. If the cordless handset is in the handset charger but the battery charging light is not on, refer to The battery charging light is off below. If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use. If the above measures do not correct the problem, replace the battery. Clean the charging contacts on the cordless handset and/or handset charger each month with a pencil eraser or a dry non-abrasive fabric. Make sure the Cat-5 network cable is plugged in correctly and securely. Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. EN - 23 English Question Suggestions The telephone does not ring when there is an incoming call. Make sure the ringer volume is turned up on the cordless handset. Make sure the Cat-5 network cable is plugged into the NET port of the base station and the network wall jack with Power over Ethernet (PoE). The cordless handset may be too far from the base station. Move it closer to the base station. Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details. If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply). Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. The Cat-5 network cable may be defective. Install a new Cat-5 network cable. Remove the battery and then install it again. Then place the cordless handset in the handset charger. Wait for the handset to synchronize with the base station. Allow up to one minute for this to take place. EN - 24 Question Suggestions The cordless handset beeps and is not performing normally. There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset. I hear other calls when using the telephone. EN - 25 Make sure the Cat-5 network cable is plugged into the LAN port of the base station and the network wall jack with Power over Ethernet (PoE). Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details. Disconnect the base station from the network wall jack and connect a different working SIP telephone. If the other SIP telephone has the same problem, the problem is in the wiring or network server. Contact your telephone service provider
(charges may apply). Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. The cordless handset may be out of range. Move the handset closer to the base station or adjust the setting of RF transmission power. Refer SIP Phone Configuration Guide for details. Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply). Disconnect the base station from the network wall jack and connect a different working SIP telephone. Check your SIP server settings. If calls are still not clear, the problem is probably in the wiring or network server. Contact your telephone service provider (charges may apply). English Question Suggestions I hear noise on the cordless handset and the keys do not work. Common cure for electronic equipment. handset. Make sure the Cat-5 network cable is plugged in correctly and securely. Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. If the telephone is not responding normally, put the cordless handset in the handset charger. If it does not fix the problem, try the following (in the order listed):
1. Disconnect the power to the base station. 2. Disconnect the battery on the cordless 3. Wait a few minutes before connecting power to the base station. 4. Install the battery again and then place the cordless handset in the handset charger. 5. Wait for the cordless handset to synchronize with the base station. Allow up to one minute for this to take place. EN - 26 Appendix VTech Hospitality Limited Warranty Program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (Product), warrants to the holder of a valid proof of purchase (end user or you) that the Product and all accessories provided by VTech in the Products package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Products operating instructions. The limited warranty extends to the end user of this Product and applies only if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this Product is determined based on the following:
5 Years Analog Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models 2 Years SIP Non-Display Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models During the limited warranty period, VTechs authorized service representative will repair or replace, at VTechs option, without charge, a Product that is not free from defects in materials and workmanship. If VTechs authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTechs option, is the exclusive remedy. The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever is longer. This limited warranty does not cover:
1. Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or EN - 27 English 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase; or 8. Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them. VTech will charge the end user at then-current prices for each of the missing items. 10. NiCd or NiMH handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. VTechs authorized service representative will return repaired or replaced product under this limited warranty to you, transportation, delivery and handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or written, or statutory. The warranty exclusively describes all of VTechs responsibilities regarding the Product. No one is authorized to make modifications to this warranty and you should not rely on any such modification. VTechs liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you also have other rights which vary from state to state or province to province. EN - 28 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients Should keep wireless telephones at least six inches from the pacemaker. Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. Should use the wireless telephone at the ear opposite the pacemaker. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Operating range The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the cordless handset and base station can communicate over only a certain distance -
which can vary with the locations of the base station, cordless handset, the weather, and the layout of the hotel. When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer the call. Move closer to the base station to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the base station. About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the base station and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical power: The base station of the cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the base station is unplugged, switched off or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the base station of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. EN - 29 English Nickel-metal hydride rechargeable batteries:
Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC seal The RBRC seal on the nickel-
metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/
restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003. CAN ICES-3 (B)/NMB-3(B) EN - 30 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAKXNANXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ45 jack should normally be used for connecting to a single line. See the installation instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under VTech Hospitality limited warranty program in the users manual. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If this equipment is causing harm to the telephone network, your telephone service provider may temporarily discontinue your telephone service. Your telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and your telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. Your telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. When the adjunct is used with a leased system, permission of the owner of the equipment EN - 31 English compliance. The minimum distance from body to use the device is 20cm. The device of handset unit has been tested and complies with ISEDC SAR limits. Avertissement ISEDC Cet appareil est compatible avec la licence de lInnovation, la Science et le dveloppement conomique du Canada lexemption des normes RSS. Le fonctionnement est sujet aux deux (2) conditions suivantes :
(1) Cet appareil peut ne pas causer de linterfrence, et
(2) Cet appareil doit accepter linterfrence, incluant de linterfrence qui peut causer un mauvais fonctionnement de cet appareil. La confidentialit des communications peut ne pas tre garantie lors de l'utilisation de ce tlphone. Lappareil de lunit de base est conforme aux directives dexposition aux RF. Aprs examen de ce matriel aux conformit ou aux limites dintensit de champ RF, les utilisateurs peuvent sur lexposition aux radiofrquences et la conformit dacqurir les informations correspondantes. La distance minimale du corps utiliser le dispositif est de 20cm. Lappareil du combin a t test et est conforme aux restrictions ISEDC SAR. must be obtained for connection of the adjunct because modification of the host system is often required. This product can only be connected to the host equipment and never directly to the network. Industry Canada This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. Le prsent matriel est conforme aux specifications techniques applicables dInnovation, Sciences et Dveloppement conomique Canada. Lindice dquivalence de la sonnerie (IES) sert indiquer le nombre maximal de terminaux qui peuvent tre raccords une interface tlphonique. La terminaison dune interface peut consister en une combinaison quelconque de dispositifs, la seule condition que la somme dindices dquivalence de la sonnerie de tous les dispositifs nexcde pas cinq. ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone. The device of base unit is in compliance with RF exposure guidelines, users can obtain Canadian information on RF exposure and EN - 32 Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the base station near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind. Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this users manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of important data on other media to protect against data loss. Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road., Suite 555, Tigard, OR 97223, United States Phone: 1 (888) 907-2007 Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the base station should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND/OR TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. EN - 33 English Technical specifications SIP 1-Line Hidden Base with Cordless Color Handset and Charger - CTM-S2116 SIP 1-Line Hidden Base - CTM-S2110 SIP 1-Line Cordless Color Handset and Charger - NGC-S3410HC Frequency control Transmit frequency Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Channels Nominal effective range Operating temperature Base Station: 1921.536-1928.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. 32104 F (040 C) Power requirement Handset battery (Model 5C): 3.7V 1200mAH, Li-ion Handset charger: supplied power adapter: VT05EUS06045 Input: 100-240V AC 50/60 Hz Output: 6V DC @ 450mA Base station: Power over Ethernet (PoE): IEEE 802.3at supported, class 2 If PoE not available, power adapter: S006AKU0500080 Input: 100-240V AC 50/60Hz Output: 5.0V DC @ 800mA Message waiting signal SIP messaging RFC 3261 Speed Dial memory Handset: up to 4 memory locations; up to 32 digits Ethernet network port Two 10/100 Mbps RJ-45 ports EN - 34 Battery 16, 21, 22, 23, 24, 26, 29, 30, 33, 34 Battery charging 16 Index Answer a call 19 A B C D E F H I J Call waiting 20 Cardiac pacemakers 29 Deregistration, Handset 15 End a call 19 FCC, ACTA and IC regulations 30 Find handset 20 Handset battery 14 Handset battery installation 16 Handset deregistration 15 Handset registration 15 Hold 19 Important safety instructions 2 Installation 12 Base station 12 Handset Battery 16 Handset charger 14 Join a call 19 L M P R S T V W Limited Warranty 27 Listening volume 17, 19 Message Waiting LED 20 Mute 19 Place a call 19 Receive a call 19 Registration, Handset 15 Reject a call 19 Ringer tone 17 Ringer volume 19 Share a call 19 Speakerphone 19 Speed dial 20 Technical specification 34 Troubleshooting 21 Voice menu 18 Volume 19 Listening 19 Ringer 19 Wall mount 13 Warranty 27 EN - 35 English Specifications are subject to change without notice.Copyright 2021VTech Telecommunications, Inc. All rights reserved. 04/21. CTM-S2116_CTM-S2110_NGC-S3410HC_UG_V1_CEC_US_20210429
1 | Label & Location | ID Label/Location Info | 152.39 KiB | June 25 2021 |
Bay Area Compliance Laboratories Corp. (Shenzhen) Project No.: SZ1210429-14614E-RF EXHIBIT A - FCC ID LABEL AND LOCATION FCC ID Label FCC ID Label Location Information The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925)
1 | DoS Letter | Cover Letter(s) | 19.36 KiB | June 25 2021 |
VTech Telecommunications Ltd June 02, 2021 To whom it may concern, Multiple Models Confirmation Letter I, the undersigned, hereby confirm that the family models are listed in the following table. These models are identical as follows:
Electronics/electrical designs, including software & firmware Construction design/Physical design/Enclosure PCB layout
(Others, please specify) The handset/charger units of model CTM-A2116 are the same as the CTM-S2116. The only differences between these models are the follows for marketing purpose:
Color Cosmetic details Trade name Model Number
(Others, please specify) The base unit of model CTM-A2116 is not the same as the CTM-
S2116. Item No. New model 1 2 3 YES YES YES Model Number CTM-S2116 NGC-S3410HC CTM-A2116 Trade Name vtech vtech vtech Remarks 1 base + 1 handset + 1 charger 1 handset + 1 charger 1 base + 1 handset + 1 charger The sample being submitted to Bay Area Compliance Labs Corp.(Shenzhen) for conformity assessment is CTM-S2116 (test model) of the above list. All above model's FCC ID is EW780-H0FT-06 Regards, Michael Tsui Approbation Supervisor
1 | FCC Long Term Confidential Authorization Form | Cover Letter(s) | 294.34 KiB | June 25 2021 |
VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Confidential Authorization Date: 2021/05/25 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: EW780-H0FT-06 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, VTech Telecommunications Ltd hereby requests long-term confidential treatment of information accompanying this application as outlined below:
Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely Yours, Signature Michael Tsui Approbation Supervisor
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2021-06-25 | 1921.536 ~ 1928.448 | PUE - Part 15 Unlicensed PCS portable Tx held to ear | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2021-06-25
|
||||
1 | Applicant's complete, legal business name |
VTech Telecommunications Ltd
|
||||
1 | FCC Registration Number (FRN) |
0015973951
|
||||
1 | Physical Address |
23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd
|
||||
1 |
23/F Tai Ping Ind Center Block 1
|
|||||
1 |
Tai Po NT, N/A
|
|||||
1 |
Hong Kong
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 | TCB Scope |
A3: Unlicensed Personal Communication System (PCS) devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
EW7
|
||||
1 | Equipment Product Code |
80-H0FT-06
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
M**** T******
|
||||
1 | Title |
Approbation Supervisor
|
||||
1 | Telephone Number |
852-2********
|
||||
1 | Fax Number |
852-2********
|
||||
1 |
m******@vtech.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PUE - Part 15 Unlicensed PCS portable Tx held to ear | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Cordless Hotel Telephone | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Output power listed is peak conducted. The antenna(s) used for this transmitter must not be co-located with any other transmitters, except in accordance with FCC multi-transmitter product procedures. SAR compliance for body-worn operating conditions is restricted to the specified accessories described in this filing. End-users must be informed of the operating requirements for satisfying RF exposure compliance. The highest reported SAR for head and body-worn accessory are < 0.01 W/kg, and < 0.10 W/kg, respectively. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bay Area Compliance Laboratories Corp. (Shenzhen)
|
||||
1 | Name |
W****** W********
|
||||
1 | Telephone Number |
+86 (********
|
||||
1 |
q******@baclcorp.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15D | 68 | 1921.53600000 | 1928.44800000 | 0.0900000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC